The Program Manager, Business Operations leads cross-functional initiatives that improve operational efficiency, enhance organizational performance, and support strategic business objectives. This role manages large, complex programs from planning through execution, ensuring alignment across teams such as Operations, Finance, Product, IT, HR, and Executive Leadership. Additionally, Senior Program Managers may also provide leadership, mentorship, and guidance to other members of the Business Operations function and project teams.

Essential Functions

• Lead end-to-end program planning, execution, and delivery for high-impact business operations (including Value Creation, Compliance, Continuous Improvement and other as assigned) initiatives.
• Partner with senior leadership to define program scope, objectives, milestones, and success metrics.
• Coordinate cross-functional teams to ensure alignment, remove blockers, and drive execution.
• Analyze operational data to identify inefficiencies, performance gaps, and opportunities for improvement.
• Develop program roadmaps, timelines, status dashboards, and reporting for executive stakeholders.
• Facilitate decision-making by providing insights, clear communication, and risk mitigation strategies.
• Maintain detailed program documentation, including requirements, processes, and post-implementation reviews.
• Lead operational change management, including training, communication, and adoption plans.
• Support implementation of new tools, systems, and automation efforts that increase organizational scalability.
• Track and measure program outcomes, including ROI, process improvements, and operational metrics.
• Provide expertise exhibiting a depth of knowledge across operations to include operational, engineering, maintenance, system test and technical management disciplines for which they are assigned.
• Work directly with the customer to determine project requirements, develop a work plan, execute the work.
• Ensure projects/programs are executed to the highest level of safety and compliance.
• Ensure all personnel meet/exceed professional standards and embrace the AEVEX culture.
• Effectively communicate expectations and develop innovative strategies to enhance organizational capabilities that support operational priorities and requirements.
• Cultivate strong relationships with peers, subordinates, and customers while providing leadership and technical advice to strategic and operational business planning.
• Be an agile and adaptive leader who consistently meets challenges head-on and ensures organizational success by building effective professional relationships with senior executives and peers.
• Facilitate alignment and achievement of strategy objectives and performance goals across the company.
• Manage all aspects of assigned programs to include costs, schedules, and performance.
• Integrate industry best practices and meet or exceed program financial goals. •
• Develop processes for identifying, assessing, monitoring and mitigating risk throughout the program life cycle.
• Perform other duties as required.

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Security Clearance- Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. (Top Secret eligibility preferred)
• Strong program and project management skills, with experience managing multiple concurrent initiatives.
• Ability to translate complex business needs into actionable plans.
• Strong analytical and data-driven decision-making capabilities.
• Proficiency with project management and collaboration tools (e.g., Jira, Microsoft Project Server).
• Excellent communication, presentation, and stakeholder-management skills.
• In-depth knowledge of US Military and Federal Acquisition Regulations. (preferred)
• Critical thinking and problem-solving skills are essential.
• Ability to develop and mentor/coach others.
• Proficient in Microsoft Office suites (Excel, PowerPoint, etc.).
• Strong relationship building and negotiation skills.
• Detail oriented with strong planning, organizational, project management, and analytical skills.
• Demonstrates Professionalism and Integrity at all times

Education / Certifications

• Bachelor's degree in Business, Operations, Program Management, Strategy, or related field from an accredited University (MS or MBA preferred).
• Program Management Professional (PMP) Certification or DAWIA Level 2.

Experience

• 5–7+ years of experience in Business Operations, Program Management, Strategy, or related fields.
• Experience with operational frameworks such as Lean, Six Sigma, or Agile.
• Experience working with cross-functional teams and senior stakeholders.
• Strong financial and business acumen.
• Experience in A&D, SaaS, tech, or other fast-moving industries. (preferred)
• Familiarity with data and analytics tools (e.g., Power BI, Tableau). (preferred)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

LightFeather is seeking a Technical ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
• Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
• Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
• Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
• Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
• Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
• Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
• Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
• Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
• Collaborate with System Architects to ensure functional designs are technically feasible.
• Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
• Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
• Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

• U.S. Citizenship
• Ability to obtain and maintain a Secret Level security clearance.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
• Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
• Experience working in an Agile/Scrum environment.
• Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
• Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
• Proficiency in Visio, LucidChart, or similar tools for process mapping.
• ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a Senior ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
• Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
• Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
• Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
• Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
• Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
• Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
• Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
• Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
• Collaborate with System Architects to ensure functional designs are technically feasible.
• Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
• Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
• Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

• U.S. Citizenship
• Ability to obtain and maintain a Secret Level security clearance.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
• Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
• Experience working in an Agile/Scrum environment.
• Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
• Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
• Proficiency in Visio, LucidChart, or similar tools for process mapping.
• ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a Senior Technical ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
• Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
• Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
• Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
• Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
• Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
• Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
• Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
• Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
• Collaborate with System Architects to ensure functional designs are technically feasible.
• Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
• Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
• Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

• U.S. Citizenship
• Ability to obtain and maintain a Secret Level security clearance.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
• Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
• Experience working in an Agile/Scrum environment.
• Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
• Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
• Proficiency in Visio, LucidChart, or similar tools for process mapping.
• ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is looking for a Senior ServiceNow Business Analyst to lead requirements gathering and process design across our federal government accounts. You will serve as the connective tissue between agency stakeholders and our delivery teams — converting complex mission objectives into well-defined, scalable implementations that hold up to federal compliance standards.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Facilitate client-facing workshops and structured discovery sessions to surface, analyze, and document business requirements in alignment with agency objectives.
• Convert mission-level needs into detailed user stories, acceptance criteria, and functional specifications within an Agile/Scrum delivery model.
• Perform gap assessments comparing existing legacy workflows against platform capabilities to inform build vs. configure decisions.
• Partner with the Agile Coach to develop, document, and roll out delivery processes and SOPs that drive consistency across all program teams.
• Own backlog quality — reviewing each user story for completeness, accuracy, and clarity to ensure every item satisfies the team's Definition of Ready before sprint intake.
• Mentor junior analysts on federal domain context, business intent, and platform best practices.
• Conduct peer reviews of functional designs and test scripts as part of the team's quality assurance process.
• Build end-to-end process maps, workflow diagrams, and data models to document service delivery flows.
• Counsel government clients on best practices, actively steering designs away from unnecessary customization and long-term technical debt.
• Partner with Solution Architects to validate that functional requirements are technically sound and deliverable.
• Ensure all designs conform to federal IT requirements including Section 508 accessibility standards and applicable security controls.
• Own UAT planning and execution — authoring test scripts, coordinating sessions with agency personnel, and tracking outcomes.
• Produce federal-standard documentation including SOPs, end-user guides, and training materials.

Required Qualifications and Skills:

• U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance.
• Bachelor's degree in Business Administration, Information Systems, or equivalent field.
• 5+ years of Business Analyst experience, with a minimum of 3 years focused on the ServiceNow platform.
• Demonstrable background supporting federal contracting environments (DoD, DHS, or civilian agencies).
• Hands-on experience delivering within Agile/Scrum teams.
• Working proficiency with backlog management tools such as Jira or Azure DevOps.
• Skilled in process mapping tools (Visio, LucidChart, or equivalent).

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).
• Certified ServiceNow Administrator (CSA)

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Your Role

We’re looking for an Engineering Manager to lead a team of engineers building Hudl’s core products for the Youth, Club, and High School markets internationally. You’ll guide a full-stack team that delivers coach and athlete performance analysis, fan engagement, and video livestreaming solutions — helping athletes, coaches, and fans stay connected and empowered.

As an Engineering Manager at Hudl, you’ll:

• Drive technical strategy. You’ll ensure your team’s vision is aligned with Hudl’s overall vision of empowering athletes and coaches. Your insights will help define engineering efforts and help us stay ahead in the market.
• Be efficient: With a focus on outcomes over outputs, you’ll help your team deliver high-impact work on time by making data-driven decisions and iterating quickly on feedback.
• Collaborate. You’ll work closely with leaders from various disciplines to plan and deliver enhancements across our product suite. By bringing diverse perspectives together, you’ll guarantee our products exceed expectations.
• Empower your team. You’ll coach 4-8 Software Engineers to find the best solutions using their expertise. You’ll be responsible for developing and serving your team, and foster a culture of continuous growth.
• Champion Agile practices. You’ll participate actively in Scrum ceremonies

Our priority is to hire someone for this role who lives near our office in Lincoln, Nebraska, but we're also open to remote candidates who live in the following states: AL, AZ, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, MI, MN, MO, NE, NH, NC, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WY. 

Must-Haves

• Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data. 
• Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
• A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
• Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.

Nice-to-Haves

• Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
• Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
• Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Staff Software Engineer, Client Engineer 

San Mateo, CA 

Why PlayStation? 

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment, producing the PlayStation family of products and services, including PlayStation®5, PlayStation®Plus, and acclaimed PlayStation software titles from PlayStation Studios, and more. 

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. 

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. 

Are you looking for a challenge? 

We are looking for a person with deep expertise in native iOS development to drive the evolution of our mobile application ecosystem. This role will shape the architecture, frameworks, and technical direction of the PlayStation experience on iOS, helping deliver seamless, performant, and delightful applications to millions of players worldwide. 

As a Staff Engineer, you will not only design and build critical components but also provide technical leadership, mentor engineers across the team, and partner with product, design, and platform stakeholders to ensure scalable and sustainable solutions. 

Come be part of the team to realize the next phase of gaming expansion for our 100M+ monthly active PlayStation users. 

Responsibilities:  

• Define and drive the architectural vision that powers PlayStation iOS app experiences. Produce and integrate iOS frameworks and SDKs to support development across teams for the Mac platform and meet feature and performance requirements.  

• Lead the design and build UX experiences written in Swift and and implementation of high-performance native modules in C++ with iOS APIs (Objective-C/Swift). 

• Partner closely with cross-platform teams to establish standards, patterns, and best practices that scale across multiple desktop platforms. 

• Apply architectural design patterns such as MVC, MVVM, MVP to develop sustainable and reusable codebase. 

• Mentor and coach engineers across the team, raising the technical bar and fostering a culture of engineering excellence. 

• Collaborate with UI designers, product managers, and international partners to transform requirements into high-quality, maintainable macOS solutions (USA/Japan/Canada). 

• Drive performance optimization, stability, and system-level integration for iOS-specific features. 

• Contribute to the design of APIs, SDKs, and developer-facing tools that accelerate PlayStation app development. 

• Represent the team in architectural and technical forums across Sony Interactive Entertainment, advocating for iOS platform needs and alignment.

• Support CI/CD workflows by shaping automation strategies and maintaining code quality standards. 

Required Qualifications: 

• 8+ years of software development experience, with at least 5 years focused on iOS native application development. 

• BS/MS degree in Computer Science or equivalent. 

• Strong expertise in C++ and solid experience with JavaScript integration (React Native). 

• Expert knowledge of the general Mac landscape, architectures, trends, platform features, and new technologies. 

• Proven experience designing large-scale, performant, multi-threaded applications. 

• Strong background in API and solution design. 

• Experience applying software architectural patterns (MVC, MVVM, MVP, or similar) to build reusable and maintainable systems. 

• Familiarity with Agile development methodologies (e.g., Scrum). 

• Track record of technical leadership: mentoring engineers, leading projects, or influencing architectural direction. Passion for building world-class desktop user experiences. 

Desired Qualifications: 

• Experience with Objective-C and/or Swift for iOS system integration. 

• Experience with iPadOS and MacOS

• Familiarity with React Native and hybrid app architectures.  

• Contributions to open-source projects, especially developer libraries or frameworks. 

• Experience with CI/CD tools (e.g., Jenkins) and modern build pipelines. 

• Strong communication and collaboration skills with globally distributed teams. 

Role Overview

The Director, People Technology Services (PTS), is responsible for leading the delivery, operations, and continuous evolution of SIE’s core People systems landscape, including Workday, Greenhouse, Beeline, Absorb, and associated platforms.

Reporting to the Senior Director, People Technology Services, this role directs a broad functional area through multiple managers and is accountable for the performance, quality, and outcomes of People Technology services globally. The Director ensures reliable, secure, and high-quality delivery to People Operations, Talent Enablement, and business stakeholders, while translating enterprise and functional strategy into an executable and sustainable technology roadmap.

This leader will bring clarity, structure, and disciplined execution to an evolving organization, strengthening service delivery while advancing a more intentional, product-oriented operating model.

Key Responsibilities

Functional Leadership & Accountability

• Direct and develop multiple functional areas within PTS through subordinate managers, including Workday platform delivery, recruiting systems (Greenhouse), contingent workforce systems (Beeline), learning platforms (Absorb), and service delivery operations.

• Hold end-to-end accountability for service performance, including delivery quality, platform stability, SLA adherence, and stakeholder satisfaction.

• Make final decisions on operational priorities, tradeoffs, and execution within the People Technology portfolio.

Service Delivery & Operational Excellence

• Establish and enforce operating mechanisms for intake, prioritization, Agile delivery, release management, and incident response.

• Drive measurable improvements in service quality, case management efficiency, and overall employee experience.

• Ensure systems and processes meet global regulatory, data privacy, and security requirements.

Platform Roadmap & Solution Leadership

• Translate People & Places strategy into a clear, sequenced People Technology roadmap aligned with enterprise architecture and business priorities.

• Partner with stakeholders to define solutions that balance business value, technical feasibility, and long-term sustainability.

• Leverage deep understanding of HR processes and platform capabilities to guide solution design, adoption, and evolution.

• Promote simplification, standardization, and automation, including the responsible use of AI and advanced analytics.

Stakeholder Engagement & Consulting Leadership

• Serve as a trusted advisor to People Operations, Talent, and cross-functional leaders, providing both strategic perspective and practical solution guidance.

• Lead structured engagement with stakeholders to understand business needs, shape demand, and align on priorities and outcomes.

• Communicate clearly across all levels, translating complex technical concepts into actionable business insights.

• Build credibility through consistent delivery, informed recommendations, and transparent decision-making.

People Leadership & Organizational Development

• Lead, coach, and develop a global team of managers and senior specialists, establishing clear accountability and performance expectations.

• Build a culture of ownership, curiosity, continuous learning, and disciplined execution.

• Ensure appropriate capability coverage across functional and technical domains, addressing gaps through hiring, development, and role clarity.

Financial & Resource Management

• Own planning, staffing, and resource allocation across the PTS function, ensuring alignment to business priorities and demand.

• Manage budget and vendor spend within the People Technology portfolio, driving cost discipline and value realization.

• Oversee third-party vendors and AMS relationships, ensuring performance, quality, and contractual outcomes are met.

Governance & Continuous Improvement

• Ensure adherence to established governance, architectural standards, and delivery practices.

• Contribute to the evolution of operating models, processes, and service frameworks in partnership with senior leadership.

• Identify and address systemic issues, driving continuous improvement across platforms and services.

Qualifications

• 12+ years of experience in HR Technology, HRIS, or enterprise platform delivery.

• 5+ years of experience managing managers and leading distributed, global teams.

• Deep expertise in Workday across multiple domains, with strong understanding of HR processes and system architecture.

• Demonstrated experience leading enterprise-scale HR system delivery, transformation, or platform evolution.

• Proven ability to influence stakeholders across functions and levels in a complex, matrixed organization.

• Experience establishing delivery frameworks, service models, or product-oriented operating approaches.

• Strong understanding of data privacy, security, and compliance considerations in global HR systems.

Preferred Qualifications

• Experience leading a consulting, solution architecture, or product management function within HR technology.

• Broad exposure across HR domains including recruiting, learning, talent, and workforce management systems.

• Experience with Agile delivery models and service management frameworks.

• Familiarity with AI-enabled HR solutions, automation, and digital workflow tools.

Leadership Profile

• Operates with a systems mindset, balancing immediate delivery needs with long-term sustainability

• Brings structure, clarity, and accountability to complex environments

• Comfortable making decisions and owning outcomes in ambiguous situations

• Influences through credibility, insight, and relationship-building rather than authority alone

• Combines strategic thinking with practical execution and follow-through

Location: Remote (US) — must be available for 11am–8 pm Mountain Time shift; geographic distribution across the US preferred.

Commitment: 40 hours/week

Type: Full-time

About Guild:

Guild partners with the country's largest employers to offer education and coaching as a benefit to their employees. Our coaches are at the heart of that mission — they're the human connection that helps working adults navigate real change in their lives. We support learners who are balancing jobs, families, and school, often for the first time, and our coaches make the difference between someone giving up and someone crossing the finish line by deploying empathy, accountability, and career services.

We're growing our coaching team and looking for experienced coaches (career and leadership coaches) who are ready to bring their full practices to a mission-driven environment—and who want to do so at scale.

The Role:

As a Senior Guild Coach, you'll carry a caseload of learners enrolled through our employer partners, partnering with them to identify and accomplish goals that align with their academic and career aspirations. You'll bring your full coaching toolkit — advanced techniques, cultural competency, and a bias toward learner empowerment — while also contributing to the broader coaching team as a collaborator.

This is a role for coaches who are entrepreneurial by nature: people who've built or run their own practice, who don't need to be managed closely, and who are energized by figuring out what approaches to deploy to maximize the number of learners served annually. You'll be joining a team that's actively evolving — integrating AI-augmented coaching tools, refining how we measure impact, and pushing the boundaries of what it means to coach at scale without sacrificing quality.

What You'll Do:

Coach learners with depth and consistency

• Partner with learners to identify, refine, and accomplish goals aligned with their academic and career aspirations, using advanced coaching techniques and strategies
• Approach every conversation with a culturally aware lens, adapting your coaching practice to each learner's needs, values, preferences, and identity
• Manage your assigned caseload with strong organization and consistent outreach, ensuring no learner falls through the cracks
• Maintain accurate records of coaching sessions, learner progress, and outcomes to enable proactive, personalized support
• Continually develop and apply best practices that improve the experience — especially for our most under-resourced learners

Drive engagement and retention through smart use of data and tools

• Use tools and data to develop scalable strategies that generate high learner engagement and persistence
• Balance caseload management with broader leadership contributions across the department

Strengthen the coaching department through insights and expertise

• Collaborate with coaching leadership and cross-functional teams to identify trends and opportunities for process improvement
• Contribute to department-wide initiatives that enhance the efficiency and effectiveness of Guild Coaching
• Stay current on industry trends and best practices; bring outside perspective into how we coach

What We're Looking For:

Experience

• 3+ years of career coaching and/or leadership coaching experience or 500+ hours of coaching experience
• Demonstrable track record supporting diverse, non-traditional clients — with the ability to adjust style and tactics to meet unique needs and support learner persistence
• Proven history of positive learner/client outcomes, with high goal achievement and strong feedback
• Experience collaborating with department or cross-functional leadership on strategic initiatives
• Proven track record of mentoring or coaching peers to success

Mindset and working style

• Possesses an independent, entrepreneurial spirit, potentially from managing a personal coaching practice; excels with high levels of autonomy and minimal supervision.
• Strong work ethic with personal accountability for performance and continuous improvement as both a leader and a coach: able to learn new skills, self-monitor, and self-correct
• Strong communication skills: able to give clear, actionable feedback and share ideas concisely
• Comfortable influencing at all levels, with strong stakeholder management and experience partnering with peers and leaders
• Committed to building equitable and inclusive environments for both learners and colleagues

Logistics

• Available to work 40 hours/week on a consistent basis
• Available for Mountain Time shift (11am–8 pm MT) — this is a firm requirement to serve our working adult learners
• US-based; we are intentionally building a geographically distributed team and welcome applicants from all regions

Additional Considerations

• Coaching or Career Services certification (preferred, not required)
• Experience with coaching in a tech-enabled or high-volume environment
• Familiarity with adult learner populations, workforce education, or career mobility programs

Why Guild:

• Mission that's tangible: you'll see and feel your impact on real people navigating real change
• A coaching team that takes craft seriously — we invest in your development and your ideas matter
• A dynamic environment with evolving tools, including AI-augmented coaching support, so you can focus your energy where it counts most
• Competitive compensation and benefits
• Flexibility to work remotely from anywhere in the US

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including an hourly rate (non-negotiable) of $34.10 per hour, annual bonus potential and company stock options. 

Posting Date:

Tuesday, April 28

*This role will stay open for a minimum of 3 days. 

Principal Duties/Responsibilities:

To Live and Lead Safety

· Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

· Implements and actively supports all Beyond Zero initiatives

· Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

· Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

· Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

· Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

· Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

· Sets a positive, influential standard for others and creates a constructive climate for their team

· Influences with transparency and use participative methods to ensure that decisions are understood and accepted

· Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

· Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees’ Learning and Growth

· Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

· Develops, communicates, and executes a Skills Matrix and Technician Training Plan

· Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

· Leads and ensures the Operating System is understood, reinforced, and embedded

· Develops and executes a site-specific maintenance plan per ATS standards

· Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

· Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

· Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

· Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

· Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

· Drives a continuous improvement methodology and promotes cost savings

· Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

· Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelor’s degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

· Three years of supervisory experience with a strong focus on development of employees

· Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

· Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

· Solid understanding of manufacturing / assembly work environment

· Business acumen

· Positive influencer with appropriate levels of organization.

· Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

· Manufacturing maintenance experience preferred with related certifications and training

· Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

· Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

· Time management skills

· Ability to relocate to specified locations

· Excellent communications skills (verbal, written, and presentation)

· Agile, curious learner and authentic, credible teacher

· Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

Senior Maintenance Manager

Goodyear, AZ

As the Senior Maintenance Manager – M&RE, you will oversee the maintenance and reliability of one of our flagship fulfillment centers.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the maintenance roadmap and set the standard for operational efficiency within your fulfillment center.

You will...

• Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of your building
• Motivate, engage, coach, and inspire a team of managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within 
• Provide project management and support as assigned for key strategic and building level projects

• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner
• Identify problems and brainstorm improvement strategies for the fulfillment center

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have vision, passion and grit; you're not afraid to take calculated risks and constantly challenge the status quo
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy deep diving issues to find a solution
• Programmatic: you’re able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task efficiently
• Strategic: you see the bigger picture, as well as each moving part which allows you to recognize and resolve situations that are ambiguous or challenging for others

You have…

• 8+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience
• Bachelor's Degree preferred; high school diploma or GED required
• Effective leader and communicator for employees, direct reports, cross-functional teams, and executives
• High level of integrity and ethics with excellent follow-up and follow-through
• Interest in engaging directly with all levels of staff
• Well-versed in recent OSHA regulations and compliance
• Able to read and interpret blueprints, manuals, and schematics
• Exposure to refrigeration systems
• Knowledgeable in GMP/LEAN and strong continuous improvement and project management skills
• Comfortable working in cold environments with some areas of facility at 40F
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Flexibility to work weekends, holidays and/or nights

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Location Details: USA Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

GoDaddy's Director of IT Procurement leads enterprise-wide technology procurement, driving execution, strong governance, and measurable business value across a sophisticated, global technology ecosystem. This role leads end-to-end IT procurement strategy and execution, including strategic sourcing management, supplier partnerships, contract negotiations, cost optimization, and team leadership.

Operating at the intersection of technology, finance, legal, and business leadership, this role balances the speed and agility required in a high-growth technology company with the rigor needed to mitigate risk, ensure compliance, and protect GoDaddy’s financial and operational integrity. The Director will nurture and develop procurement talent while serving as a trusted partner to senior executives across the enterprise.

What you'll get to do...

• Own, lead, and evolve sophisticated, high-value negotiations with strategic IT enterprise vendors — including AWS, Salesforce, and Workday — across MSAs, SOWs, Change Orders, and renewals
• Define and implement a forward-looking IT procurement strategy aligned to business objectives, financial targets, and our technology roadmap — driving simplification, standardization, and scalability across all procurement processes
• Identify and deliver tangible cost savings, cost avoidance, and efficiency gains through meticulous spend analysis, targeted sourcing, and proactive demand management — while maintaining budget rigor across IT spend
• Balance strong commercial outcomes with legal protections and risk mitigation. Partner closely with Legal and Finance to ensure contracts meet all regulatory, tax, and financial requirements, in an agile environment
• Nurture senior-level supplier partnerships that drive outstanding vendor selection, continuous improvement, global consistency, and measurable value. Leverage market intelligence on trends, supplier risks, and pricing dynamics to sharpen sourcing and negotiation strategies
• Serve as a trusted thought partner to Technology, Finance, Legal, Security, and business leaders. Proactively surface opportunities within the existing supply base, champion new sourcing initiatives, and provide clear governance frameworks that empower teams to move with speed and confidence
• Define, track, and report procurement metrics — including savings performance and risk exposure — to senior leadership. Build scalable processes, playbooks, and standards that ensure consistent, high-quality execution across the team
• Mentor, coach, and develop a procurement organization comprising Managers and Analysts. Cultivate a culture of accountability, where commercial perfection is the expectation, and continuous improvement is embedded in everything we do

Your experience should include...

• 15+ years progressive procurement experience focusing on IT and technology services in a global technology or SaaS organization
• Proven, hands-on experience procuring AWS, and cloud service frameworks. Experience across a broad IT category portfolio including, SaaS, infrastructure, managed services, and data centres
• Proven record leading enterprise-scale, global IT procurement initiatives in a sophisticated, fast-paced environment
• Deep expertise negotiating high-value, multi-year commercial agreements with senior internal partners and executive-level suppliers. (e.g. AWS, Salesforce, Workday) Strong executive presence with the credibility to influence and partner across multiple business functions (Technology, Finance, Legal, and Business leadership)

You might also have...

• Bachelor’s degree
• Familiarity with FinOps principles and cloud cost optimization frameworks
• Track record of building processes, and governance frameworks

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. 

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

The Grid Service and Platform Engineering team is looking for a highly motivated and collaborative Software Engineering Manager. This role involves leading the engineering of mission-critical, tier 0 service infrastructure, the foundational data platform that powers Smartsheet at scale. You will oversee services that handle millions requests per day, operate at 99.999% availability, and deliver low-latency, high-throughput performance for millions of customers worldwide.

We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems.

This full-time position reports to the Director, Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Manage one or more related teams of 6–10+ software engineers, driving development of tier 0 grid services and platform infrastructure that millions of customers depend on daily.
• Own and uphold 99.999% service availability targets across critical platform services, embedding reliability engineering, incident management, and on-call rigor into team culture.
• Help architect and guide technical vision to evolve low-latency, high-throughput service platforms capable of sustaining millions requests per day with predictable, consistent performance under load.
• Guide and mentor engineers on distributed systems architecture, scalability patterns, and platform best practices while leading design reviews for high-stakes system components.
• Lead cross-functional technical efforts spanning multiple upstream dependents, partner teams, and internal consumers, building alignment and resolving systemic dependencies across the organization.
• Plan and deliver complex, end-to-end infrastructure projects with high technical ambiguity, managing risks, communicating clearly to stakeholders, and building cross-team consensus.
• Drive SLO/SLA definition, capacity planning, performance benchmarking, and observability strategy across your platform services.
• Partner closely with product management, infrastructure, security, and other engineering pillars to shape technical roadmaps and contribute to long-range platform strategy.
• Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineers strategically across multiple teams.
• Mentor and coach both individual contributors and managers within and beyond your teams, identifying and developing potential successors.
• Own quarterly and annual technical and operational goals for your platform area, managing metrics, reporting, and continuous improvement initiatives.
• Communicate effectively with executives and non-technical stakeholders, anticipating cross-team conflicts and proactively driving resolution.
• Champion AI adoption in both software and platform engineering lifecycles, leveraging shared learnings to improve operational efficiency and customer experiences.

You Have:

• 8+ years of software development, strong CS fundamentals (algorithms, data structures, distributed systems, systems design).
• 3+ years of engineering management, leading high-availability infrastructure/platform services.
• Proven track record owning and operating tier 0/mission-critical systems with five-nines (99.999%) availability.
• Hands-on experience building/operating low-latency, high-throughput service platforms (millions requests/day).
• Deep understanding of scalability, fault tolerance, and operational patterns for five-nines availability.
• Experience managing complex dependencies across distributed architectures.
• Strong CS fundamentals: distributed systems, concurrency, caching, data consistency, performance optimization.
• Experience building and scaling large-scale, cloud-native backend services (AWS or equivalent).
• Proficiency with observability: metrics, distributed tracing, alerting, and SLO/SLA management at scale.
• Experience productionizing services for multiple internal/external platform consumers.
• Demonstrated success building and scaling engineering teams (recruiting, onboarding, retaining senior/staff engineers).
• Experience with Agile/Scrum and iterative delivery on long-horizon infrastructure projects.
• Ability to balance engineering excellence with operational pragmatism.
• Communicates clearly and consistently with technical and non-technical audiences, including executive leadership
• Proactively surfaces risks, blockers, and status updates without prompting
• Provides direct, constructive feedback and supports engineer growth at all levels
• Plus: Experience building/managing full-stack teams.
• Plus: Exposure to AI/ML platform integration or AI-powered backend features.
• CS/Engineering degree or equivalent practical experience.
• Must be legally eligible to work in the US on an ongoing basis.

As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps. You have a solid history of making the people around you better. You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you. You see yourself as a team captain more than a coach. 

You are skilled at scaling your influence and abilities. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. You thrive on working well with others… and getting things done. You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts. 

You will report to our VP of Product Design located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Help establish, drive and articulate a vision for the future of design at Smartsheet.
• Define the user experience strategy and vision for your areas of oversight.
• Establish goals and target metrics that design decisions can be mapped to.
• Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed.
• Build, evolve and scale UX processes, standards, and tools.
• Mentor and coach UX designers in a motivating and supportive manner and keep the team on top of emerging UX techniques and tools.
• Develop career paths and programs tailored to individual team member professional development.
• Gain a deep understanding of user needs and goals and communicate them to cross functional product teams.
• Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.
• Translate business goals into innovative, creative and engaging product experiences.
• Support other duties.

You Have:

• 12+ years of experience in a highly cross-functional role running strategic projects from idea through implementation.
• 6+ years leading & mentoring UX teams, manager of managers a plus.
• Successful experience leading a large team of designers (10+).
• Examples of broadly influential UX work that contributed directly to the achievement of business goals.
• Experience designing for enterprise SaaS platforms.
• Passion for the field of User Experience. Self motivated and enthusiastic; knows when it's necessary to seek out guidance.
• Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.
• Experience finding simple, innovative solutions for complex problems.
• Experience with Agile methodologies.
• Strong visual design skills and sensibilities.
• Expert in Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping.
• Highly organized with planning, conducting, and tracking work.
• Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.
• Ability to articulate design decisions and advocate for the user.

About SRS Acquiom

SRS Acquiom is a leading disruptor in the financial services technology space, redefining the way M&A and loan agency deals get done. 

Since 2007, we’ve brought unmatched expertise, insight, and innovation to solve the issues that slow complex financial transactions down.

Today, we deliver a unified system of solutions - virtual data rooms, escrow & payment administration, shareholder representation, and loan agency services — that work effortlessly on their own and fit seamlessly together.

Our unique combination of disruptive tech and expert team has become the go-to solution for many of the largest and most successful companies in the global M&A and loan agency markets. 

If you’re looking to join an entrepreneurial culture in an established company with a track record of consistent growth, profitability, and innovation, we want to hear from you!

A few benefits our employees enjoy

• Day‑one coverage: medical, dental, and vision plans so you’re protected from the start
• A 401(k) with a 4% company match to keep your future on track
  Discretionary time off - take the time you need, when you need it
• Employer‑paid life insurance, with the option to add extra coverage for peace of mind
• Employee Assistance Programs for confidential support when life gets complicated
• Discounted pet insurance (because furry family members count, too)
• A fitness credit to back your health and wellness goals
• Pre‑tax plans for dependent care, transportation, and flexible spending

Position Summary 

SRS Acquiom is a recognized thought leader in M&A space and an emerging thought leader in other adjacent spaces, with proprietary insights and data-driven content that differentiates us in the market. As we expand our brand, we are seeking a Director, Content Strategy to lead and evolve our thought leadership engine.

This role sits at the intersection of strategy and execution. The Director will own the end-to-end lifecycle of thought leadership: from identifying high-impact opportunities, to shaping editorial direction through collaboration with other marketing colleagues (brand, demand gen, SEO, etc.), managing production and publishing of designed and web-based content, and managing the vast content library. The right candidate will have meaningful experience and passion for creating short and long-form thought leadership, leveraging both data and subject matter expertise to drive impact for the business. This individual will partner closely with subject matter experts and manage third parties vendors to identify and translate complex insights into compelling, business-driven narratives that support marketing, sales, and brand authority.

As an ideal candidate, you will be both a strategist and a hands-on operator: someone who can define where we should lead or add to the conversation on timely topics, while also rolling up their sleeves to write, edit, refine, and guide content through approval cycles to completion. You are highly agile, self-directed, and comfortable managing multiple workstreams while maintaining a clear connection between content and business outcomes. You adeptly foster connections at all business levels, collaborating to create, while simultaneously guiding decisions through thoughtful executive communication.

Salary: $150k and $160k, depending on level of experience.

Location: This is a remote role for candidates located within the Continental United States and requires a minimum of one week (25%) of each month traveling to and working from our headquarters in Denver, CO 

Primary Responsibilities

Thought Leadership Strategy & Opportunity Identification

• Develop strategy for thought leadership content leveraging deep knowledge of business goals, campaign strategies, SEO/SEM, and earned media strategies.
• Ability to proactively identify high-value content opportunities based on market trends, news cycles, proprietary data, and business priorities—and translate them into a clear, differentiated editorial strategy that aligns with business and marketing goals.
• Understand audience behaviors, content needs, and consumption patterns by staying in tune with the market and competitive activity. Strong knowledge of evolving content consumption by channel and the impact of content form.
• Develop thought leadership content with legs, ensuring that we can maximize the impact of a single piece and leverage the existing library in new and innovative ways while creating reader journeys that drive the business.

End-to-End Content Orchestration & Project Management

• Responsible for managing by influence to deliver content on time, on budget, and aligned with key stakeholders and strategic objectives.
• Strong ability to work with subject matter experts to uncover, shape, and elevate insights into compelling narratives without losing accuracy or authority.
• Work cross-functionally with the web and campaigns teams to publish content.
• Work with internal SME and external writing resources. Managing freelancers or agencies as needed. Strong budget management skills.

Editorial Leadership & Content Quality Control

• Content governance, managing and guiding content ensuring consistency and alignment with brand voice and identity.
• Exceptional editing and storytelling skills, with the ability to both produce written  content outlines and web copy directly and act as editor and coach, guiding writers to ensure clarity, consistency, and strategic alignment.

Content Lifecycle Optimization & Performance Mindset

• Manage and evolve our content library: refreshing, repackaging, and optimizing assets based on performance, SEO, and changing market relevance.
• Collaborate with the web and SEO teams to continually update content and test new strategies to drive SEO, manage reader journeys and find new opportunities for organic lead generation.

Required Qualifications & Skills

• 8+ years’ B2B content marketing experience, with a majority of the time focused on thought leadership content
• BA or BS degree from a four-year college/university
• Strong research skills, superior attention to detail and a proven ability to translate data into actionable strategic recommendations
• Collaborative, team-player, natural relationship builder
• Highly flexible, curious problem-solver, able to move quickly and think creatively
• Self-starter who thrives in a dynamic, fast-paced environment
• Proven ability to lead the creation and ongoing implementation of a content strategic plan and execution
• Exceptional written and executive level verbal communication skills. Demonstrated ability to think strategically and communicate complex ideas
• Strong understanding of how content is tied to campaign strategy and lead generation.
• Able to lead by influence, bringing strategy to the forefront and providing impact at every stage of development.
• Strong understanding of B2B marketing best practices, and a deep curiosity for staying on top of the latest trends in content strategy.
• Working knowledge of SEO/SEM best practices and their impact on content and content strategy.
• Experience managing external vendors and partners
• Exceptional project management skills. Proven ability to successfully manage multiple, concurrent projects. Experience using tools like Asana and/or Smartsheet area is a plus.

Preferred Qualifications

• Experience with agile development processes, including the use of Asana and Smartsheet for project management
• Experience producing content across multiple form factors: short form content, long form content, web content, social media, video, etc.

Desired Characteristics

• Innovative, has the willingness to experiment
• Innately curious
• Self-starter, organized and highly detail-oriented 
• Exhibit a strong sense of ownership, urgency and drive
• Has a passion for leveraging data to understand trends and make metric-based decisions to optimize programs and positively impact the business
• Must be comfortable with continual change in the environment of a fast-paced, high-growth, company
• Highly collaborative with a solution-focused mindset and positive attitude. Must be a team player
• Operates with the highest integrity
• Team player with solid interpersonal skills, and the ability to deliver effective oral and written communications
• Strong executive presence

** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. **

Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.   

With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status.  Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

Senior Operations Manager 

Shift: Sunday - Wednesday (Overnights)

Factor_ a brand of HelloFresh is seeking a Senior Operations Manager.  The Senior Operations Manager drives the culture & leads the daily activities for a high-volume prep, cook and plating production kitchen and fulfillment center. You will work directly with our Director of Operations to be in charge of building out & leading the operational road map for our flagship production and fulfillment center. Your time will be spent between managing the daily operational logistics of the production center, creating a positive workplace culture for 100+ employees, mentoring the leadership team, and driving continuous improvement. This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole.

You will...

• Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)
• Develop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports.
• Work with managers to execute final Production Scheduling. 
• Ensure product quality of the department.
• Be the liaison between the site operation, kitchen, R&D  and other functions within Headquarters, helping your team to identify the key priorities for the site.
• Be responsible for production area continuous improvement initiatives and direction.
• Develop high standards for execution to meet all KPI’s & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals
• Ensure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce
• Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.
• Create a positive team dynamic that encourages all employees in the production center to:
• Provide timely feedback to direct/indirect reports.
• Drive positive change within the facility
• Adapt to the ever-changing business needs and ensure that the team does the same
• Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the Factor_ brand, KPI’s, and culture.

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• A customer service obsession and a willingness to do whatever it takes to satisfy customer needs
• Effective communication and are a leader for employees, direct reports, cross-functional teams and executive leadership
• Proven ability to quickly adapt to business needs
• Willing to work weekends and/or night shifts when needed
• High level of integrity and ethics
• Strong continuous improvement skills
• Excitement for working in an environment with a high level of ambiguity and change

You have...

• 5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production 
• Bachelor's Degree - Master's preferred
• Ability to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail
• Familiarity with FSMA, HACCP, SQF
• APICS CPIM or CSCP certification (preferred)
• Spanish Proficiency preferred
• Demonstrated ability to effectively motivate, develop and manage 100+ employees a day - our culture is a critical part of our success, and you are directly responsible for driving it
• Deep knowledge of Lean and Agile Production
• Comprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment
• Interest in spending most of your time on the shop floor and working directly with all levels of staff
• Demonstrated success at delivering new product initiatives in both a large company and start-up environments

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Overview: As a Sr. Development L3 Manager, you will lead a global development team, manage critical customer escalations, and resolve complex technical issues. You’ll coordinate between customers, support, engineering, product management and leadership providing prioritized short-term and long-term solutions including driving root-cause analysis and continuous team process improvement.

What you will do:  

• Lead and mentor a global L3 Engineering team handling critical customer escalations and resolving technical issues.
• Solid team management/leadership experience for at least 10-15 people including hiring and performance reviews
• Oversee the full development escalation lifecycle—from intake, triage, action planning, resolution, closure and ultimately product deliverables
• Serve as the primary escalation liaison across customer, support, engineering, product management and C-Suite leadership teams to negotiate final resolutions safeguarding revenue from license renewals and new deployments
• Drive root-cause analysis (RCA) and lessons-learned cycles, championing continuous improvement.
• Develop and deliver support KPIs, dashboards, incident reports, and escalate to weekly operational reviews.
• Engage proactively with customers to gather feedback and build trust during high-pressure escalations. 
• Collaborate with product and engineering teams to triage defects, deliver timely bug fixes, and champion product changes to reduce customer issues and increase customer satisfaction.
• Hands on Enterprise software application product experience in past with Java stack, understanding build, deploy and CI/CD process. Strong enough to technically challenge team members and customers.

What we are looking for:

• 10+ years in enterprise technical operations, especially with IBM Sterling B2Bi or equivalent platforms.
• Proven experience managing customer escalations and leading Engineering teams.  
• Demonstrated expertise in incident management, ITIL frameworks, RCA, SLA enforcement, and escalation governance.
• Exceptional stakeholder management and communication skills under pressure (Both internal and external. C-Suite level preferred.).
• Skilled at juggling team and release priorities based on customer competing priorities.
• Deep and detailed knowledge of enterprise software deployment, configuration, and management.
• Solid understanding of database management, operating systems, networking, system integration, and performance tuning.
• Fundamental Java, Cloud Technologies, Kubernetes knowledge.
• Support the adoption of AI‑ and GenAI‑enabled engineering and support solutions that leverage trusted data to improve incident triage, escalation handling, and developer efficiency across platform and support teams.
• Apply AI‑driven analysis of incident, escalation, and operational data to assist with root‑cause investigations, identify recurring issues, and drive continuous improvement in product stability and customer outcomes.
• Partner with product, and platform teams to implement practical agentic AI use cases (e.g., intelligent routing, automated diagnostics, guided runbooks) that improve operational efficiency and reduce manual effort.
• Utilize AI‑powered dashboards and insights to track SLIs/SLOs, support KPIs, and customer impact, enabling data‑driven prioritization and proactive issue management.
• Coach and develop engineering teams in the effective and responsible use of AI‑assisted development and support tools, ensuring alignment with Precisely’s standards for data integrity, security, and governance.

Preferred Requirements: 

• Hands-on familiarity with on-prem IBM B2Bi infrastructure (AS2, SFTP, FTP, encryption, EDI protocols).
• Experience with support tooling (Salesforce, KCS, ticketing systems) and operational reporting dashboards.
• Exposure to hybrid or cloud migration strategies as part of evolving support models.
• Extensive agile software development experience
• SRE mindset: setting and managing SLIs/SLOs, implementing self-healing systems (auto-scaling, failover), and enhancing reliability and availability.

This is a remote position anywhere in the US

#LI-GB1

#LI-Remote

Overview:
The Senior Director, Informatics leads a team of clinical informatics professionals within the Enterprise Data Strategy organization, serving as both a people leader and subject matter authority in clinical data quality and normalization. This role is responsible for guiding the team's day-to-day work while personally contributing deep expertise in clinical coding, ontology mapping, and data quality analysis to support Inovalon's data normalization strategy and ensure enterprise data products meet rigorous clinical and technical standards. Working in close partnership with Product, Clinical, and Engineering teams, this leader bridges the gap between raw healthcare data and actionable clinical intelligence while developing a team equipped to do the same. 

Duties and Responsibilities:

• Team Leadership & Development: Lead, mentor, and develop a team of informatics professionals; establish clear objectives, foster a high-performance culture, and support individual growth and career development within the team. 
• Subject Matter Leadership: Serve as the team's authority on clinical ontologies and data  
• normalization, providing technical direction and guidance to ensure consistency and quality across all informatics workstreams. 
• Clinical Ontology Maintenance: Support and maintain internal reference data processes aligned with industry-standard clinical ontologies, including ICD-10, SNOMED CT, LOINC, and RxNorm, ensuring accuracy and currency of code mappings. 
• Data Quality Analysis: Execute data quality monitoring routines to identify, document, and remediate gaps or inconsistencies in healthcare data assets; escalate systemic issues as appropriate. 
• Clinical Normalization: Apply and refine clinical normalization techniques to map unstructured and semi-structured clinical information to standardized codified data elements. 
• Data Asset Assessment: Support the evaluation of new data assets for depth, specificity, and quality; support Expert Determination workflow; prepare structured assessments and summaries for leadership review. 
• Cross-Functional Collaboration: Collaborate closely with Data Engineering, Product, and Clinical teams to ensure that data specifications are accurately implemented and downstream data products reflect high-fidelity source data. 
• KPI Reporting & Tracking: Contribute to the development and tracking of Data Quality (DQ) KPIs and benchmarks; generate periodic reporting to inform stakeholder decision-making. 
• Pipeline Modernization Support: Participate in pipeline modernization initiatives, assisting with the migration of legacy reference tables to modern, scalable terminology service frameworks. 
• Maintain compliance with Inovalon's policies, procedures and mission statement. 
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. 
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function. 

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Health Informatics, Medical Informatics, Computer Science, Health Information Management, or a related field required
• Master’s Degree in Arts/Sciences (M.A./M.S.) in Medical Informatics, Health Informatics, or a related discipline preferred
• Relevant professional certifications (e.g., RHIA, CCS, CHDA, or equivalent) a plus.

Experience:

• 10+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Bachelor's degree) required or 
• 7+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Master's degree) required 
• Proven experience leading and developing a team of technical or clinical informatics professionals, including setting priorities, managing performance, and fostering a collaborative team environment required 
• Experience serving as a subject matter expert and go-to resource for clinical data standards within a cross-functional organization required 

Skills and Abilities:

• Leadership: Demonstrated ability to lead, coach, and develop a team while remaining a hands-on contributor to complex clinical data work. 
• Technical Expertise: Proficiency with clinical code sets including ICD-10-CM, CPT, HCPCS, SNOMED CT, LOINC, and RxNorm. Familiarity with EHR and claims data, as well as real-world data (RWD) environments. 
• SQL Skills: Proficiency in SQL for querying, analyzing, and validating large-scale healthcare datasets. 
• Data Normalization: Demonstrated experience with clinical data normalization, including mapping unstructured data to standardized terminologies. 
• Communication: Strong ability to communicate clinical data concepts clearly to both technical and non-technical stakeholders; ability to clearly document findings, prepare summaries, and communicate data quality insights. 
• Organizational Skills: Ability to manage multiple workstreams and prioritize deliverables in a fast-paced, agile environment. 

Working Conditions and Physical Demands:

• This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment.
• The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate Maintenance Manager

 HelloFresh is seeking a Maintenance Manager who will oversee the maintenance and reliability for our growing sites and equipment.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. The Maintenance Manager needs to be strong in project management, leadership, and technical skills related to manufacturing equipment, HVAC, and general maintenance.

You will...

• Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of multiple buildings
• Motivate, engage, coach, and inspire a team of associate managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
• Provide project management support 
• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled
• Collaborate with other departments within the distribution center to identify problems and brainstorm improvement ideas 
• Promote food safety, quality, and a safety-first culture.
• Backfill Associate Maintenance Manager role when needed (call off, PTO requests).

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy grinding away at issues to find a solution

At a minimum, you have...

• Minimum 5 years' experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
• Bachelor's Degree preferred; high school diploma or GED required
• High level of integrity and ethics with excellent follow-through
• Knowledge of OSHA regulations and compliance
• Able to read and interpret blueprints, manuals, and schematics
• Exposure to mechanical, electrical, automation and refrigeration systems
• Comfortable working in cold environments with some areas of facility at 40F
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
• Flexibility to work weekends, holidays and/or nights

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Associate Maintenance Manager

Shift: Wednesday to Saturday, 5:00 pm to 3:30 am

 HelloFresh is seeking a Maintenance Manager who will oversee the maintenance and reliability for our growing sites and equipment.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. The Maintenance Manager needs to be strong in project management, leadership, and technical skills related to manufacturing equipment, HVAC, and general maintenance.

You will...

• Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of multiple buildings
• Motivate, engage, coach, and inspire a team of associate managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
• Provide project management support 
• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled
• Collaborate with other departments within the distribution center to identify problems and brainstorm improvement ideas 
• Promote food safety, quality, and a safety-first culture.
• Backfill Associate Maintenance Manager role when needed (call off, PTO requests).

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy grinding away at issues to find a solution

At a minimum, you have...

• Minimum 5 years' experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
• Bachelor's Degree preferred; high school diploma or GED required
• High level of integrity and ethics with excellent follow-through
• Knowledge of OSHA regulations and compliance
• Able to read and interpret blueprints, manuals, and schematics
• Exposure to mechanical, electrical, automation and refrigeration systems
• Comfortable working in cold environments with some areas of facility at 40F
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
• Flexibility to work weekends, holidays and/or nights

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

In short:

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity.  You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity.  Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Your Mission:

• Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards
• Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction
• Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams
• Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance
• Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development
• Drive the store’s vision and purpose by engaging the team and fostering a culture of trust and shared accountability

Your Story:

• You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands
• You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles
• You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members
• You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits
• You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

The Roblox Finance team is in an exciting stage of growth and focused on building foundational capabilities for scale. You will serve as a critical early leader in the Corporate FP&A function, with a mandate to define, implement, and mature the team’s processes and operating model. The Corporate FP&A team will be responsible for company-wide financial planning and forecasting for our annual operating plan and long-range plans, and support ad hoc projects with cross-functional interactions.  You will also partner closely with our functional FP&A partners and corporate leadership to create a comprehensive financial and operational outlook, and develop reports and analysis to understand company performance and shape decision-making. Given the foundational nature of this role, the ideal candidate will be willing to take on responsibilities to actively fill critical gaps and is enthusiastic about developing and co-creating a best-in-class finance team with the Senior Director, Finance. 

This role reports into the Senior Director, Finance and will be based in our San Mateo, CA headquarters (hybrid with Tues-Thur in office days).

You will:

• Manage Planning Coordination: Manage the company's annual, quarterly, and long-range planning (LRP) process and calendar, clearly communicating timelines and expectations to all stakeholders. Oversee corporate-level forecast consolidation including forecast reconciliation. 
• Lead Financial Statement Management: Lead the consolidation, reporting, and management of all financial statements (P&L, BS, and CF), including monthly and quarterly variance analysis and trend assessments. You will partner and build processes with our functional FP&A partners, BizOps, and Accounting to ensure timeliness and accuracy in order to surface meaningful insights to leadership. The Corporate FP&A team will also own other enterprise-level expenses such as taxes, insurance, interest, and so forth. 
• Be responsible for Reporting: Develop and oversee the creation of high-impact financial reporting packages, KPIs, and dashboards for senior management (e.g. CFO, Investor Relations, Board of Directors). Play a key role in the preparation and presentation of high-visibility financial summaries. Partner with SEC Reporting, Accounting, and functional FP&A teams to ensure alignment, accuracy, and completeness of consolidated financial data.
• Manage Headcount Planning: Manage the headcount forecast and planning cycle, including all related people expenses (benefits, fringe, etc.). Mature the planning process with the People and Ops team in order to develop a robust yet agile headcount model for the business, and evolve the functional FP&A partners role in the process. 
• Manage Long-Range Planning: Manage the company’s long-range planning process for strategic alignment around key financial and operational objectives. You are expected to work closely with key stakeholders within Finance and cross-functionally that meaningfully contribute or impact our long-range plan. 
• Improve Operations: Mature current financial operations and processes to improve data integrity, scalability, reporting efficiency, and analytical depth. This requires cross-functional management and integration with functional FP&A partners. 
• Drive Systems & Automation: Drive the adoption of our financial tools (e.g., Pigment), navigate system architecture cross-functionally, and leverage AI to automate workflows in order to enhance forecasting accuracy and improve operational efficiency. Identify and implement process enhancements to improve data integrity, scalability, reporting efficiency, and analytical depth. 
• Oversee Team Development: This role will function as a player-coach and requires a strong hands-on work ethic as we maintain a small and high-impact Corporate FP&A function. This role is expected to oversee our System & Ops team. 
  
  

You have:

• Bachelor’s degree from a top tier university; major in economics or quantitative field (math, science, finance/accounting) preferred or equivalent experience
• 10+ years of experience in FP&A, corporate finance or other strategic finance roles.  Public company experience is a strong plus and deep understanding of key accounting concepts required. 
• Highly organized with strong attention to detail with a dedication to data integrity. 
• Extensive experience with Pigment or other relevant ERP solutions (e.g. Anaplan).
• Experience developing / automating management reports on financial and operational performance. Enthusiastic about the future of AI in Finance and interested in leveraging new tools to increase efficiency.
• Proven track record of financial leadership in a fast-paced, dynamic environment
• Proficient with Excel and slides
• Experience with large datasets, SQL, Tableau and other BI tools a plus

#LIHWL4

RESPONSIBILITIES 

• Responsible for ensuring we have a team of strong product managers.  You will focus on developing and coaching product managers.  
• Accountable for leading a team of product managers to ensure the solutions are valuable and viable.   You will gain deep knowledge of our customers and business constraints – from marketing, merchandising, customer service, finance, legal, and of course, technology. 
• Help develop product managers who commit to delivering outcomes, not dates! 
• Be a Play-Coach, one who is willing to roll up the sleeves as needed to lead by excellence.  
• Responsible for ensuring the team of product managers is solving the right problems that go beyond the symptoms of issues.   
• Assist with quarterly planning and assigning objectives (problems to solve) to product teams.  
• Ensure the team of product managers develops the product vision, strategy, and roadmap aligned with the company's long-term vision while delivering tangible impact against business objectives for their product.   

QUALIFICATIONS

• Experience:  Proven track record over multiple years as an individual contributor product manager responsible for delivering impact in B2C product experience in mobile and web applications.
• Bonus:  Retail eCommerce is your bread and butter.    
• Quick Learner: Proven ability to go deep and quickly learn new domains; strong demonstration of business acumen in major parts of the business (i.e., merchandising, marketing, finance, legal, etc.)
• Process Expert: Demonstrated understanding of the techniques and methods of modern product discovery and product delivery – with a focus on impact over meeting delivery dates. 
• Servant-based Leader: Lead by context, not control.  Has a track record of coaching and developing other people.   Demonstrate a clear understanding of your role as the primary coach of your product managers, and how that differs from managing products directly. 
• Collaborative: Proven track record of delivering results through collaboration with cross-functional teams.   Willing to give and accept critical feedback.   
• Analytical:  Sharp analytical and quantitative skills; makes data-driven decisions using quantitative and qualitative insights.  You’re creative in using alternative sources to gain insights when there’s no data.   
• Customer-Centric:  A problem solver obsessed with understanding your customers and solving problems for them that meet business goals.   
• Efficient: Excellent organization, verbal, and written communication skills with technical and non-technical partners.  
• Agile: Applied experience in agile and lean SDLC.
• Self-Organized:  You thrive in a fast-paced and dynamic environment.   
• Growth Hacker:  You do what it takes to get things done!
• Kind: You lead with kindness, knowing we’re stronger together than we are alone.  Put people first and build trusting relationships.
• Passionate about the health and wellness industry.
• Fun: Bring fun & joy to the workplace.  We do our best work while having fun!

The base salary range for this position is $250k-$300k per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

Location: US (NYC, Chicago, SF, LA)

We are looking for talented leaders to build out our Product Adoption teams in the United States. The Reddit Product Adoption team accelerates and scales the adoption of priority products and features, in close partnership with our sales teams, to drive advertiser success and revenue growth. You’ll build, coach, and lead a team of Product Adoption Strategists who drive product acquisition, retention, and upsell efforts for Reddit. This is a unique opportunity to lead a team dedicated to one of our major sales segments that works cross-functionally across Sales, Product, Marketing, Strategy, and more. 

Your team will be responsible for scaling product adoption across Large Customer Sales and Mid-Market advertisers in the United States. Each strategist partners with Sales to pitch, onboard, activate, and grow advertisers on our Lower Funnel product solutions. Your team’s close partners include Product, PMM, Strategy & Ops, Enablement, Marketing Science, and more.  

We’re looking for a manager who can inspire a team of problem solvers, storytellers, and strategists. You’re a nimble self-starter who can motivate others to be agile and adaptive to an ever-changing and expanding ads business environment. You demonstrate executive presence and an ability to command a room/’Zoom’ at the C-level.

Why Join Reddit’s Product Adoption Team?

• Innovative Environment: Be part of a growing team at one of the most dynamic platforms worldwide, contributing to groundbreaking strategies that drive business acceleration.
• Career Advancement: Significant opportunities for career development and mobility as you help shape the future of product adoption at Reddit.
• Collaborative Culture: Join a group of thoughtful, smart, and adaptable individuals who value collaboration and support each other's growth.

Responsibilities:

• Attract, train, and develop a team of world-class talent Product Adoption Strategists
• Collaborate with your team to develop vertical and account-level product strategies to deliver business results for Reddit advertisers
• Empower and inspire your team to exceed established product adoption and revenue targets
• Partner with Sales and Product Leaders to crystalize market opportunities, refine product target account lists, and identify roadmap opportunities for development 
• Work with Sales and Strategy & Operations leadership to track progress to goal and identify steps that can be taken to accelerate outcomes.
• Build and manage senior-level relationships with external (key clients, agency partners) and internal (Product, PMM, Sales Leads) constituents 

Qualifications:

• 5+ years of direct people management experience in advertising, media sales, and/or product growth 
• 10+ years of experience in media sales
• Experience leading teams at dynamic, industry-leading companies while working across a variety of verticals and challenges
• Track record of building high-performing teams through mentorship, talent development, and strategic talent acquisition
• Strong analytical and problem-solving skills
• Excellent communication skills
• Passion for Reddit and its incredibly unique audiences

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave  
• Paid Volunteer time off

Get to know the role

• Job Title: Manager, Software Development

• Job Summary: Manages and oversees the design and development of software applications.

• FLSA Classification (US Only): Exempt

• People Manager: Yes

What you’ll do

• Lead, coach, and manage a team of Software Engineers, fostering strong engineering practices and effective collaboration with cross‑functional technology teams and business stakeholders in an agile environment.

• Define and own the future‑state roadmap for the portfolio, providing regular updates on progress, delivery milestones, and key performance indicators.

• Guide design, analysis, and architectural decision‑making across platforms to deliver scalable, end‑to‑end solutions that balance business needs, cost considerations, and system impact.

• Lead and facilitate multi‑team design and planning sessions to align on solution approaches and execution strategies.

• Drive exploration, development, and adoption of AI‑enabled solutions to improve team productivity, platform performance, and overall delivery outcomes.

• Provide technical and strategic leadership across initiatives, including setting standards, contributing to organization‑wide processes, and participating in committees or cross‑team efforts that improve consistency and quality.

• Develop team members through coaching, feedback, and performance management, including establishing development plans and mentoring current and future leaders.

• Foster a culture of accountability, continuous improvement, and innovation that encourages thoughtful experimentation and challenges the status quo in support of business outcomes.

What you’ll bring

• 2–5 years of demonstrated experience leading and managing engineering teams or complex technical initiatives.

• 5+ years of experience building, operating, or overseeing modern, multi‑tier digital applications and services in production environments.

• Bachelor’s degree in a related field or equivalent practical experience.

• Experience leading teams working with modern JavaScript ecosystems, including React and React‑based frameworks such as Next.js, or equivalent technologies.

• Strong understanding of web and service fundamentals, including HTTP, RESTful APIs, authentication, caching, and browser‑server interactions.

• Experience working with cloud‑native architectures, including containerized workloads (EKS, ECS) and managed data stores (RDS, DynamoDB) on AWS or comparable cloud platforms.

• Proven ability to lead both teams and projects, influence across a highly matrixed organization, and effectively resolve organizational and delivery challenges.

• Experience operating in distributed, scalable production environments with awareness of monitoring, reliability, and operational best practices.

• Strong communication skills with the ability to engage and influence both technical and non‑technical stakeholders at all levels.

• Results‑oriented mindset with a strong customer focus, attention to quality, and commitment to execution.

• Growth mindset with the ability to adopt new practices and lead their adoption across teams.

• Proficiency with standard productivity and collaboration tools, including Microsoft Office Suite and Atlassian products.

Base Salary Range: For this role, new hires generally start between $141,000.00 - $188,000.00 per year. The full range is $141,000.00 - $254,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-PS #LI-Hybrid

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.

Principal Duties/Responsibilities:

To Live and Lead Safety

· Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

· Implements and actively supports all Beyond Zero initiatives

· Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

· Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

· Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

· Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

· Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

· Sets a positive, influential standard for others and creates a constructive climate for their team

· Influences with transparency and use participative methods to ensure that decisions are understood and accepted

· Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

· Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees’ Learning and Growth

· Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

· Develops, communicates, and executes a Skills Matrix and Technician Training Plan

· Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

· Leads and ensures the Operating System is understood, reinforced, and embedded

· Develops and executes a site-specific maintenance plan per ATS standards

· Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

· Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

· Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

· Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

· Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

· Drives a continuous improvement methodology and promotes cost savings

· Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

· Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelor’s degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

· Three years of supervisory experience with a strong focus on development of employees

· Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

· Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

· Solid understanding of manufacturing / assembly work environment

· Business acumen

· Positive influencer with appropriate levels of organization.

· Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

· Manufacturing maintenance experience preferred with related certifications and training

· Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

· Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

· Time management skills

· Ability to relocate to specified locations

· Excellent communications skills (verbal, written, and presentation)

· Agile, curious learner and authentic, credible teacher

· Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

Role

SmarterDx is seeking a Manager of Data Engineering, Development to lead and grow a high-performing data engineering team responsible for building next-generation data pipeline capabilities, architecting scalable data solutions, and developing new data products to power our clinical AI applications. You will drive innovation in our data stack and data pipelines, establish technical best practices, and ensure robust, observable, and cost-effective data architectures. You will set clear objectives, mentor engineers, as well as partner closely with Product, Clinical, Data Science, and Software Engineering teams to deliver transformative data capabilities.

SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

**This role is fully remote within the US**

What You'll Do

• Lead, coach, and develop a team of senior data engineers with a focus on technical innovation, platform capabilities, and engineering excellence.
• Contribute to the data engineering product roadmap by designing and implementing new data pipeline architectures, patterns, and reusable frameworks.
• Architect scalable data solutions using modern tooling (dbt, Airflow, Snowflake, AWS, Python) to enable advanced analytics and ML capabilities.
• Establish development standards and best practices including code reviews, testing frameworks, CI/CD pipelines, and documentation standards.
• Develop sophisticated data models and transformations using advanced dbt patterns (custom macros, packages, incremental models) to enhance our production pipelines
• Collaborate cross-functionally to help translate business requirements into technical solutions and drive innovation initiatives.
• Develop automated data quality frameworks, monitoring solutions, and observability tools to ensure data reliability at scale.
• Create developer productivity tools and accelerators that enable the team to deliver features faster with higher quality.
• Drive technical design reviews, architectural decisions, and technology evaluations to ensure platform scalability and maintainability.

What You Bring

• 7+ years of data engineering experience, including leadership of engineers and technical projects (architecture, design, delivery).
• Deep expertise with modern data stack: advanced dbt development, Snowflake optimization, Python, and SQL at scale.
• Strong expertise with AWS cloud architecture skills: hands-on experience in serverless and infrastructure-as-code patterns.
• Proven track record building and scaling data platforms that support analytics, ML, and product features.
• Developer excellence mindset with expertise in Git, CI/CD, testing, code reviews, and agile development practices.
• Demonstrated ability to drive technical innovation while balancing technical debt, performance optimization, and feature delivery.
• Excellent communication and technical leadership skills: comfortable driving architectural decisions and mentoring senior engineers.
• Experience in healthcare datasets with understanding of the inherent contextual and relational complexities within healthcare data.

Nice To Haves

• Experience at a scale-up or rapid-growth technology company.
• Advanced Snowflake features expertise (streams, tasks, dynamic tables, data sharing).
• Infrastructure-as-code proficiency (AWS CDK, CloudFormation, Terraform).
• ML engineering experience: feature stores, model deployment, MLOps practices.
• Healthcare interoperability knowledge (HL7, FHIR, CCD/C-CDA).
• Certifications: Snowflake (SnowPro Advanced), AWS (Data Analytics or Solutions Architect Professional), dbt, or healthcare data (CHDA/RHIA).
• Experience building data mesh architectures or domain-driven data platforms.

Our Tech Stack

• Databases: Snowflake (primary), Postgres
• Cloud Infrastructure: AWS (CDK, S3, MWAA, EventBridge, Batch, Lambda, Step Functions), FiveTran
• Technologies: SQL, dbt, Python

Compensation

$190,000 - $220,000

#LI-Remote

Job Summary

The Sr. Software Development Engineer will be part of an agile development team, building and working on transportation management services. The Sr. Software Developer develops information systems by designing, developing, and installing software solutions that are scalable for a high transaction environment.

Job Description:

• Works with an agile development team that designs, develops and maintains scalable services.

• Responsible for writing technical design specifications.

• Recommend and develop an architectural and detailed design that is used by other members of the development teams.

• Coach the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.)

• Work closely with the other teams to optimize system architecture and project efficiency.

• Partner with our Product Owner to plan work and prioritization.

• Maintain high standards of software quality within the team by establishing good practices and habits.

• Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

• Collaborate and add value through participation in peer code reviews, providing comments and suggestions.

• Analyze and resolve technical and application problems.

• Regular practice of CI/CD.

• Support, maintain and document software functionality.

• Research and evaluate a variety of software products; create PoCs as necessary to demonstrate new ideas and technologies.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

• Communication skills: must be able to articulate and have a strong technical vocabulary

• Must be able to coach the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.)

• Strong knowledge of system architecture, best practices and design patterns

• Evaluate and identify new technologies for implementation

• Strong background with .NET Core, C#, Kubernetes / Docker

• Knowledge and experience in Distributed systems, MicroServices, SOA and n-tier architectures

• Strong knowledge of Relational and non-relational DBs

• Knowledge of REST API, event-driven architecture applications, caching, scaling, security, etc.

• Strong knowledge of Managed Memory Architecture / Garbage Collector / Cache Management

• DDD and event driven architectures a plusAbility to inspire team

• Expert knowledge of and ability to communicate software architecture and design principles

• Expert in writing testable software

• Expert in design

• Strong knowledge in CI/CD systems

• Proficient with Object Oriented programming

• Experience with source control systems(git)

• Experience with agile development methodologies

• Experience with debugging, performance profiling and optimization

• Strong initiative to find ways to improve solutions, systems

• Attention to quality through unit tests, integration tests, and code reviews

• Understanding of queue processing(MSMQ , RabbitMQ, Kafka)

• NoSQL databases(Elastic , Cassandra , Mongo )

• Relational Database Experience (MSSQL, Postgres)

Experience Requirements: 

• Requires a minimum of 5 years of experience with software development, design patterns, software architecture

• Experience with e-commerce payment systems preferred

• Experience in Distributed systems, MicroServices

• Experience with REST API, event-driven architecture applications, caching, scaling, security

• Experience with Relational and non-relational DBs

• 5+ Years of experience working with C#, .NET Core

• Experience using Kubernetes, Helm, and Docker

• Experience building dashboards and alerts

• Experience using Prometheus, Grafana, Elasticsearch, Kibana

• Experience in the CI/CD

• Experience as a mentor, tech lead or leading an engineering team

• Experience working with RabbitMQ, Redis, Kafka

Education Requirements: 

Bachelor’s Degree required. An emphasis in Computer Science is preferred

Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. 

Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)   While performing the duties of this job, the team member is regularly required to talk and hear. The team member is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.  May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds. 

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

• Hectic, fast-paced with multi-level distractions

• Professional, yet casual work environment

• Office / Warehouse environment

• Ability to work extended hours as required

#LI-JC1

LightFeather is looking for a Senior Technical ServiceNow Business Analyst to drive requirements definition and solution design across our federal government accounts. You will serve as the connective tissue between agency stakeholders and our delivery teams — converting complex mission objectives into well-defined, scalable ServiceNow implementations that hold up to federal compliance standards.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Facilitate client-facing workshops and structured discovery sessions to surface, analyze, and document business requirements in alignment with agency objectives.
• Convert mission-level needs into detailed user stories, acceptance criteria, and functional specifications within an Agile/Scrum delivery model.
• Perform gap assessments comparing existing legacy workflows against ServiceNow out-of-the-box capabilities to inform build vs. configure decisions.
• Partner with the Agile Coach to develop, document, and roll out delivery processes and SOPs that drive consistency across all ServiceNow program teams.
• Own backlog quality — reviewing each user story for completeness, accuracy, and clarity to ensure every item satisfies the team's Definition of Ready before sprint intake.
• Mentor junior analysts and developers on federal domain context, business intent, and ServiceNow platform best practices.
• Conduct peer reviews of functional designs and test scripts as part of the team's quality assurance process.
• Build end-to-end process maps, workflow diagrams, and data models to document service delivery flows.
• Counsel government clients on platform best practices, actively steering designs away from unnecessary customization and long-term technical debt.
• Partner with Solution Architects to validate that functional requirements are technically sound and deliverable.
• Ensure all designs conform to federal IT requirements including Section 508 accessibility standards and FISMA/NIST security controls.
• Own UAT planning and execution — authoring test scripts, coordinating sessions with agency personnel, and tracking outcomes.
• Produce federal-standard documentation including SOPs, end-user guides, and training materials.

REQUIRED QUALIFICATIONS

• U.S. Citizenship and eligibility to obtain and maintain a Secret-level security clearance.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent field.
• 5+ years of Business Analyst experience, with a minimum of 3 years focused on the ServiceNow platform.
• Demonstrable background supporting federal contracting environments (DoD, DHS, or civilian agencies).
• Hands-on experience delivering within Agile/Scrum teams.
• Deep familiarity with ServiceNow ITSM plus at least one additional workflow module (ITOM, HRSD, SPM, ITAM, or custom application development).
• Working proficiency with backlog management tools such as Jira, ServiceNow Agile, or Azure DevOps.
• Skilled in process mapping tools (Visio, LucidChart, or equivalent).
• ServiceNow Certified System Administrator (CSA) — REQUIRED

PREFERRED QUALIFICATIONS

• ITIL v4 Foundation or higher
• PMP
• CSM
• SAFe PO/PM

Why Join LightFeather?

At LightFeather, you'll join a purpose-driven team delivering mission-critical technology solutions that matter. You'll contribute to meaningful, high-impact federal programs, collaborate with talented colleagues across disciplines, and grow within a culture that values expertise and initiative.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Summary:

At Morgan & Morgan, we’re constantly challenging people’s idea of what an injury law firm can be, and technology plays a major role in how we serve our clients. We are in a unique position as the largest injury firm in the world to continuously deliver a delightful and consistent experience for people facing the greatest challenge of their lives. 

We’re looking for a Senior Manager, Product Operations & Program Management to join our Product team. This is a unique, high-impact role that sits at the intersection of delivery execution, team management, and operational excellence. You will directly manage a mixed team of Project Managers, Business Analysts, and Data Analysts who support product and engineering teams across the organization – while also serving as a hands-on project lead for select platform and infrastructure streams. Equally important, you will own the standards, tooling, and governance that keep the entire product team operating with consistency and discipline. This is an in-office position 4 days a week in our Brooklyn office. Relocation assistance is not available. 

Responsibilities:

As Senior Manager, Product Operations & Program Management, you will be both a working contributor and an operational leader. This role requires equal parts execution, management, and systems thinking – the right candidate is someone who improves everything around them while still getting their own work done. Responsibilities include, but are not limited to: 

• Team Leadership & Resource Management: Directly manage a team of internal and contract Project Managers, Business Analysts, and Data Analysts who matrix across the product organization. Set clear priorities and expectations for each function, balance workloads across the portfolio, coach individuals on craft and career development, and ensure the team is focused on the highest-value work at all times. 

• Hands-On Project Delivery: Serve as the active project manager for select platform and technical workstreams – running standups, maintaining Jira backlogs, tracking dependencies, surfacing risks, and driving delivery to schedule. Lead by example and stay close to the work. 

• Product Operations Standards: Define, document, and roll out product team-wide standards and best practices – covering everything from ticket hygiene and backlog management to PRD templates, discovery documentation, and sprint rituals. Ensure these standards are adopted consistently across all product teams. 

• Tooling & Process Governance: Own the health of the product team’s tooling ecosystem, with a focus on Jira Product Discovery (our roadmapping tool). Ensure all product teams are maintaining up-to-date roadmaps, tracking initiative progress accurately, and using shared templates and workflows correctly. 

• Roadmap & Schedule Monitoring: Partner with Group Product Managers and senior leadership to monitor execution against planned roadmap commitments. Identify schedule risks early, flag slippage, and drive accountability – providing regular, clear visibility into delivery health across the portfolio. 

• Analyst Portfolio Management: Oversee how Business and Data Analyst capacity is allocated across the org. Ensure analysts are focused on the highest-priority questions and initiatives, avoid duplication of effort, and maintain a shared view of active and queued analytical work. 

• Cross-Team Coordination: Act as a connective layer across product teams – facilitating information flow, identifying gaps in process or coverage, and resolving operational friction before it becomes a delivery problem. 

• Reporting & Operational Visibility: Build and maintain lightweight reporting on delivery health, roadmap adherence, and team capacity for leadership. Make the state of the product portfolio easy to understand at a glance. 

Qualifications:

• 6+ years of experience in program management, product operations, project management, or a related operational leadership role – ideally in a technology or product-driven organization. 
• Demonstrated experience managing or leading teams across multiple functions (e.g., project managers, analysts, or similar cross-functional contributors). 
• Deep proficiency with Jira – including backlog management, sprint tracking, and roadmapping tools (Jira Product Discovery or similar). Able to define and enforce Jira hygiene standards across teams. 
• Strong operational systems thinking – a track record of building processes and standards that actually get adopted, not just documented. 
• Hands-on project delivery experience – comfortable running your own workstreams while simultaneously managing others. This is not a purely supervisory role. 
• Familiarity with data analysis and business analysis work – enough to evaluate output quality, redirect focus, and have informed conversations with analysts about their findings and priorities. 
• Active use of AI as a force multiplier in your own work – using AI tools to improve reporting, documentation, analysis, and operational decision-making. 
• Exceptional organizational skills and attention to detail – you are the kind of person who closes loops, tracks commitments, and notices when things are drifting before others do. 
• Strong communication skills – able to write clearly, run tight meetings, and give leadership crisp visibility into what is on track and what is not. 
• Executional orientation – you are energized by getting things done and creating order from complexity. You measure success by outcomes delivered and standards maintained, not by frameworks designed. 

Nice to Have:

• Exposure to the legal industry and technology in law firms. 
• Background in or strong familiarity with data analytics – SQL, BI tools, or working knowledge of data pipelines and reporting infrastructure. 
• Experience in a high-growth or PE-backed organization where operational rigor was a competitive advantage. 
• Familiarity with Agile, Scrum, or Kanban delivery methodologies and experience enforcing or evolving those practices at a team level. 

Salary Range: $150,000–$185,000 USD + Bonus Potential 

About ASI (A Banyan Software Portfolio):

ASI is a financial services organization at a pivotal inflection point. We are modernizing our technology infrastructure, scaling our client operations, and driving enterprise-wide transformation across multiple functions simultaneously. We are building from the ground up and we need a seasoned change leader to create our Project Management Office and own a 5-year transformation agenda that spans technology, operations, and client-facing initiatives.

About the Role:

We are seeking a transformational, execution-focused Director of Transformation & PMO to build ASI’s Project Management Office from scratch and lead cross-functional change initiatives that will define the company’s next chapter. This is not a transactional program management role. You will be the connective tissue across technology, business operations, and client-facing initiatives, reporting directly to senior leadership with visibility to the CEO, board, and investors. The ideal candidate thrives in ambiguity, has a track record of building processes where none existed, and knows how to drive execution in a fast-moving financial services organization without relying on heavy corporate process overhead.

The Role:

• Build the PMO from the Ground Up: Design and implement ASI’s project management frameworks, tools, workflows, and governance where none currently exist.
• Lead Cross-Functional Transformation Initiatives: Own projects spanning Salesforce optimization, technology modernization, business events, and client change management simultaneously.
• Drive End-to-End Execution: Take projects from scoping and stakeholder alignment through delivery, measurement, and sustained adoption, with full ownership of outcomes.
• Present to Executive Leadership & Investors: Communicate project status, risks, and outcomes directly to the CEO, board, and investors on a regular basis.
• Enable Business Teams to Execute: Coach and support talented employees who are running cross-functional projects alongside their day jobs without formal PM infrastructure or dedicated time.
• Champion the Technology Modernization Agenda: Drive a multi-year transition from legacy infrastructure (remote desktop banking environments) to modern, cloud-based operations.
• Eliminate Organizational Bottlenecks: Identify process gaps and build lightweight, scalable solutions that keep pace with a nimble organization, without creating bureaucracy.
• Own the Salesforce Transformation: Immediately take charge of a complex Salesforce initiative requiring coordination across multiple business stakeholders with competing priorities.
• Drive Organizational Change Management: Lead client-facing change management initiatives, ensuring seamless adoption of new processes, systems, and workflows.

Qualifications for Success:

• 7–10 years of project management experience in financial services or banking, with demonstrated scope across multiple business functions.
• Background from smaller, multi-function financial organizations, not narrow-scope delivery roles at large corporate banks. You have seen and driven organizational scale firsthand.
• Proven track record building PM infrastructure from scratch, frameworks, workflows, and governance — in environments without an established PMO.
• Demonstrated ability to manage projects spanning CRM/technology platforms, business operations, and client-facing change management at the same time.
• Strong business acumen, you connect project outcomes to revenue, risk, and client impact, not just delivery milestones.
• Exceptional communicator comfortable presenting to C-suite executives, board members, and investors.
• Self-starter with an ownership mindset, you drive outcomes independently, not just document and coordinate. You create structure in ambiguity.
• Quantifiable achievements that demonstrate organizational impact: examples may include supporting ARR growth ($5M to $20M), documented process savings ($500K–$2M), or successful large-scale technology migrations.
• Agnostic on methodology, Agile, Waterfall, or hybrid. You focus on outcomes, not process labels, and adapt your approach to fit the organization’s pace.

The expected base salary for this position is: USD $110,000 – $125,000 excluding annual bonus (5% performance bonus potential). Salary is based on several factors including market conditions, location and may vary depending on job-related skills and experience.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan:                                   

Banyan affirms that inequality is detrimental to our Teams, associates, our Operating Companies, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

The hiring process includes AI assistance.

Director of Engagement

Brody Jewish Center, Hillel at the University of Virginia

Role Overview

Make your mark on Jewish student life by joining the Brody Jewish Center, Hillel at the University of Virginia, as the Director of Engagement. As Director of Engagement, you will be responsible for the development and implementation of the overall student engagement strategy for the BJC, which seeks to connect students at UVA to the Hillel at UVA community. 

You live and model a passionately Jewish life, are a master relationship builder, understand the makeup of the Jewish community at UVA, possess extremely high emotional intelligence, and thrive being “in it” with those you’re serving. You will utilize these skills to supervise our Springboard Innovation Fellow, coach student leaders through engagement work, and actively develop relationships with the wide breadth of Jewish students at UVA. 

You will be the primary staff member responsible for embracing and implementing our values of:

1. Knowing every student by name and story.
2. Creating pluralistic, welcoming, and inclusive communities
3. Fostering students' intellectual, social, and emotional growth

As Director of Engagement, you’ll drive Hillel forward by applying relationship-based engagement, positive energy, passion, and creativity to your work. You’ll develop and oversee the implementation of the Brody Jewish Center’s engagement strategy, supervise student interns, coach them in their engagement goals, and contribute to the overall vision for supporting and growing our student community. 

What You’ll Do

• Develop and manage the implementation of the Brody Jewish Center’s overall engagement strategy, bringing in various staff members to help move the strategy forward throughout the year. 
• Manage data collection and analysis to better understand the BJC’s impact on students month-to-month, sharing that data with staff to help direct their efforts to engage students.
• Oversee the First Year Experience (FYE) Cohort of student interns, ensuring that the BJC continues to grow a robust incoming/first year student experience and develop an engaged, consistent, and vibrant class that will sustain connection all four years.
• Supervise the Springboard Innovation Fellow, coaching them as a new professional and helping them test innovative strategies that will help meet engagement goals of the BJC, specifically in the less engaged student demographics. 
• Manage special events throughout the year with a focus on breadth programming and engaging new and less active students, often in collaboration with other staff and student leaders. These projects might include large-scale Shabbat experiences, Bagels on the Lawn, Welcome Week, Camp WaJew, Lawnukkah, Matzo Ball, etc. 
• Work with the Director of Israel Engagement & Global Jewish Experience to carry out the recruitment plan for Immersive experiences, understanding that immersives are a major entry point for engagement. 
• Engage in meaningful one-on-one and small group conversations focused on getting students to feel comfortable and excited about participating in BJC events and programs. 
• Provide leadership in marketing, public relations, and promotional activities as appropriate, including student social media engagement, to help more students connect with the BJC.

On a day to day basis you will

• Meet 1:1 (or in small groups) with students on Grounds, focusing outreach and engagement on those who have been seen 0-3 times each year. 
• Mentor, manage, and support the Springboard Innovation Fellow, helping them to connect their day-to-day responsibilities with the larger BJC engagement strategy and ensuring that their work is consistent, professional, and strategic. 
• Coach, train, and advise FYE interns so they, in turn, build a strong first-year class that is connected to the BJC community. 
• Lead the charge on large-scale event preparation, bringing in necessary student interns and staff members to collaborate on projects and ensure the timely execution of each major event
• Oversee student operations systems (RSVP system, catering, and communications), and manage social media engagement via student newsletters and social media accounts, highlighting the relationships, events, and opportunities available to the student community and larger community. 
• Direct team members on weekly social media engagement opportunities unique to their professional platform and hold team members accountable for virtual engagement strategies.  
• Routinely track and assess student participation data using the HEART database system, and use this information to tell a story about where staff and student interns can be making an impact on less engaged students.

What You’ll Bring to the Job

• 2+ years of experience in Jewish nonprofit, student engagement, events management, or a related field.
• Being a master relationship builder and connector. 
• A generative and strategic mind! You’re prepared to look at student impact data and trends and use that to drive student engagement strategy forward. 
• A deep passion for building pluralistic Jewish communities and creating a welcoming, vibrant, and deeply enriching Jewish environment on and around campus 
• A genuine curiosity about people and a desire to understand who they are and what they find meaningful
• An ability to be agile and to change course as needed with a positive attitude. 
• Comfort managing and executing multiple projects at once. 
• Clear and concise spoken and written communication skills. 
• Willingness to mentor and help student leaders grow, and an eye for cultivating student leadership. 
• Comfortability with working as part of a dynamic team as well as independently

What You’ll Receive

• Competitive salary in the non-profit marketplace. The salary range for this role is $60,000-$65,000
• A comprehensive benefits package, including health insurance, Group Supplemental Retirement Annuity (GSRA), pension plan, life insurance, Long Term Disability (LTD), Flexible Spending Plan, generous vacation/sick time, and parental leave.
• Great professional development, mentoring, and skill-building opportunities, attending at least one professional conference a year
• Flexibility in scheduling and during student breaks
• Opportunities for international travel at least 1x a year.

About Brody Jewish Center

BJC seeks to empower Jewish students to engage with their tradition in relevant and meaningful ways and to inspire a lifelong relationship with Judaism and the Jewish people.  BJC serves more than 1,000 undergraduate Jewish students, and more than 500 Jewish graduate students at the University. The Jewish community at the University of Virginia is thriving. BJC is an organization for students and run by students. Students at BJC are actively involved in visioning and programming, and they are true partners in the work of creating Jewish community at UVA.

Brody Jewish Center is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

About Charlottesville

Just a 2-2.5 hour car or train ride from the DC area, and nestled at the foot of the Shenandoah National Park, Charlottesville is a great place to live for those looking for local charm, a lower cost of living, friendly people, access to the outdoors, all while still offering a small city feel . UVA is one of Charlottesville's biggest attractions, with excellent and accessible sporting events, a vibrant graduate student community, and rich history, but the city has so much else to offer. Known for its wineries, breweries, food scene, coffee scene, book and film festivals, run clubs, historical landmarks, hiking, and other recreational activities, it’s easy to spend a weekend in Charlottesville getting a little taste of everything! 

Charlottesville’s Jewish community is small but active and offers a local synagogue, a Chabad House, Hillel, a Jewish preschool, a young adult Jewish community, and more.

Location: Bay Area, California (San Mateo)

Work Type: Hybrid (1-2 days per week) 

Narvar is growing! We are looking for a tech-forward VP of Finance to serve as a strategic architect for our financial operations. This is a high-impact role designed for a self-starter who prefers running a lean, elite operation over managing a large team. You will be the right hand to our CFO, taking full ownership of our financial engine and preparing the organization for the next steps in our growth.  

Day-today

• Strategic FP&A Ownership: Fully own forecasting, budgeting, and long-range modeling. Your goal is to provide the CFO with "push-button" visibility into the health of our SaaS, and transactional revenue, along with key financial and business metrics.
• M&A Strategy & Benchmarking: Drive financial due diligence and valuation for M&A activity. You will build and maintain the benchmarking frameworks we use to evaluate potential targets.
• Finance Systems & AI Transformation: This is not a maintenance role — you will be the architect of our next-generation finance stack. Lead the evaluation, selection, and implementation of modern FP&A tooling. Embed AI and automation across budgeting, forecasting, and close workflows to eliminate manual effort and improve decision velocity. 
• Lean Financial Operations: Oversee the monthly close process with high integrity and speed. Set the standard for accuracy, cycle-time reduction, and process discipline across the finance function.
• Board-Level Narratives: Produce high-impact Board decks and financial presentations. You must be able to translate complex data into a clear, compelling story. 
• The Connective Tissue: Partner daily with Rev Ops, Deal Desk, and Executives leadership to ensure financial alignment across the company.

What we’re looking for

• 10+ years of progressive finance leadership, with deep expertise in SaaS unit economics and revenue growth.
• Mastery of FP&A & Modeling: Proven ability to build complex, 3-statement models and long-range plans from scratch.
• M&A Track Record: Direct experience in the full M&A lifecycle, specifically in benchmarking targets and conducting financial due diligence.
• AI & Tech Forward: A track record of leveraging AI and automation to overhaul budgeting processes and streamline the monthly close.
• The "Player/Coach" DNA: A self-starter who thrives in agile environments and prefers scaling through technology and process over large headcounts.
• Strategic Partner: Exceptional communication skills with experience producing Board-level narratives and partnering with Executive stakeholders. 
• Education: Bachelor’s in Finance, Accounting, or Economics; MBA or CPA preferred.

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Position Summary 

We are seeking a skilled and passionate Senior Scrum Master to support the development teams in applying agile practices effectively with a focus on the Scrum framework. Candidates should foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. As a Senior Scrum Master candidates are expected to extend their influence beyond their specific teams and help guide multi-team “pods”, bring new perspective and experience to our Agile team and help grow other more junior Scrum Masters through mentoring and guidance. 

Position Responsibilities: 

Agile Coaching & Facilitation 

• Facilitate Scrum events and coach teams to self-organize and continuously improve. 
• Design and lead retrospectives tailored to team needs. 
• Assess team Agile maturity and adjust coaching approach to match strengths and weaknesses 
• Guide teams in applying lean and agile principles to improve delivery. 
• Support multiple interdependent teams in effectively working together in concert 

Team & Stakeholder Engagement 

• Foster collaboration between Scrum Teams and stakeholders. 
• Mediate conflicts and support team dynamics to ensure a healthy team environment. 
• Support onboarding and agile adoption for new team members and teams. 

Process Improvement & Metrics 

• Identify and remove impediments to team progress. 
• Leverage empirical data to drive continuous improvement. 
• Prepare and present sprint reports including velocity, capacity, and predictability metrics. 
• Build and maintain workflows and automation to enhance team and department efficiency. 

Product & Planning Support 

• Collaborate with product teams on backlog management, coaching on prioritization best practices 
• Assist in roadmap development and release forecasting using agile metrics. 
• Promote best practices in lean, iterative software delivery. 
• Develop working knowledge of our products to provide targeted coaching, help bridge gaps between teams working on related features, and help provide knowledge and context to others.

Agile Team Growth 

• Share discussion topics and tactics to improve the effectiveness of the overall Agile team.
• Help more junior Scrum Masters on their own professional journey through mentoring and less formal guidance.
• Coordinate with other Scrum Masters and Project Managers on larger projects or implementations.

Facilitates Quarterly Planning for team(s) 

• Tracks quarterly goals for team(s) 

A Successful Contributor has: 

• Deep knowledge of multiple agile frameworks and how to apply them effectively. 
• Experience in teaching, organizing, and sharing specific educational information on Scrum and agile frameworks. 
• Facilitation skills. The ablity to build consensus and alignment, mediate and diffuse conflict, and highlight innovative solutions. 
• Understanding of business strategy techniques and their impacts to product delivery (i.e. Lean Startup and Design Thinking). 
• Experience implementing Forecasting and Release Planning Practices such as Quarterly planning and road mapping iterative releases using data on velocity, capacity, and predictability. 
• Inductive Reasoning abilities and can use a combination of data points to form conclusions and rules in sprint planning. 
• Understanding of emergent architecture and how to apply it to iterative development and incremental delivery. 
• Understanding of CI/CD techniques and how these can be used effectively to deliver complex software solutions. 
• Proficient with building complex automations that can be applied to increase the Scrum Team’s efficiency in following the Scrum framework. 
• Skilled communicator, with a focus on commitment, courage, focus, openness, and respect. 
• Experience and proficiency in guiding teams towards self-organization and accountability. 
• Leadership qualities and experience, enabling them to grow individual Scrum Masters and the broader team 

Required Qualifications: 

• Bachelor’s Degree in business, information technology, or 5 years’ work experience in related field required. 
• 5+ years working in Scrum Master role.  
• Certified Scrum Master (CSM) or equivalent certification. 

Position Summary: 

We are seeking a skilled and passionate Scrum Master to support the development teams in applying agile practices effectively, with a focus on the Scrum framework. This role will foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. 

Position Responsibilities: 

Agile Coaching & Facilitation 

• Facilitate Scrum events and coach teams to self-organize and continuously improve. 
• Design and lead retrospectives tailored to team needs. 
• Conduct quarterly team health checks and maturity assessments. 
• Guide teams in applying lean and agile principles to improve delivery. 

Team & Stakeholder Engagement 

• Foster collaboration between Scrum Teams and stakeholders. 
• Mediate conflicts and support team dynamics to ensure a healthy team environment. 
• Support onboarding and agile adoption for new team members and teams. 

Process Improvement & Metrics 

• Identify and remove impediments to team progress. 
• Leverage empirical data to drive continuous improvement. 
• Prepare and present sprint reports including velocity, capacity, and predictability metrics. 
• Build and maintain workflows and automation to enhance team efficiency. 

Product & Planning Support 

• Collaborate with product teams on backlog management, coaching on prioritization best practices.
• Assist in roadmap development and release forecasting using agile metrics.
• Promote best practices in lean, iterative software delivery.
• Build foundational product knowledge to provide targeted coaching and help bridge gaps between teams working on related features.

• Tracks quarterly goals for team(s)

A Successful Contributor has: 

• Practical experience with multiple agile frameworks and their effective application. 
• Strong facilitation and conflict resolution skills. 
• Experience teaching and mentoring on Scrum and agile principles. 
• Understanding of business strategy techniques like Lean Startup, MVP vs MMF / MMP, and Prioritization Matrices.
• Experience with forecasting and release planning using agile metrics. 
• Knowledge of CI/CD and emergent architecture in iterative development. 
• Ability to build simple automations in Jira, and Slack to support Scrum practices. Familiarity with Github Actions is a plus.
• Strong communication skills grounded in commitment, courage, focus, openness, and respect. 

Qualifications: 

• Bachelor’s Degree in business, information technology, or 3 years’ work experience in related field required. 
• 3 years working in Scrum Master role or on a Scrum Team. 
• Certified Scrum Master (CSM) or equivalent certification preferred. 

Position Summary: 

We are seeking a highly analytical and collaborative Manager to join our Business Reporting team within the Analytics Reporting organization. This role is dedicated to supporting our Client Services teams, ensuring they have the reporting, insights, and analytical support needed to drive client success. The Manager, Business Reporting will partner closely with Client Services to understand client needs, deliver high-quality analytics, and contribute to a scalable reporting foundation. 

Position Responsibilities: 

Client Services Partnership & Support 

• Serve as an analytics partner to Client Services teams, understanding their reporting needs and ensuring timely, high-quality delivery.
• Proactively manage and foster stakeholder relationships by acting as a strategic, consultative advisor with a keen understanding of client objectives. 
• Translate client requests into clear analytical requirements and deliver actionable reporting that supports client conversations and decision-making. 
• Advocate for data-driven decision-making across Client Services and leadership. 

Team Leadership & Development 

• Coach and develop team members, contributing to their professional growth and fostering a collaborative team environment. 
• Set priorities, manage workloads, and establish clear expectations to meet client-driven reporting needs. 
• Support the adoption of analytics best practices and tools through training sessions and knowledge sharing. 

Data Execution & Reporting 

• Contribute to the execution and enhancement of client-facing analytics deliverables aligned with business needs. 
• Collaborate on the development of scalable processes for data collection, analysis, and reporting. 
• Identify areas for improving efficiency through process improvements, automation, and better data practices. 
• Maintain documentation of key analytics processes and ensure data quality standards are upheld. 

Insights & Analysis 

• Conduct data analysis to generate insights that inform client strategy and support Client Services in their engagements. 
• Translate complex analytical findings into clear, actionable recommendations using visualizations and presentations. 
• Contribute to proactive analytics that support client outcomes and operational decision-making. 

Compliance & Quality Assurance 

• Ensure adherence to company compliance standards, including reporting any noncompliance. 
• Support the development and implementation of quality controls and departmental standards to satisfy organizational and regulatory requirements. 
• Participate in internal training sessions to support continued learning and development. 

Required Qualifications: 

• 6+ years of experience in data analytics, business intelligence, or a related field. 
• Experience in PBM, health plans, healthcare, or pharmacy benefits. 
• Familiarity with pharmacy claims data and client reporting metrics. 
• Expertise in SQL with strong coding hygiene and documentation practices. 
• Proficiency in Tableau for developing and maintaining dashboards and visualizations. 
• Working knowledge of Snowflake or other cloud-based data warehouses. 
• Experience with dbt and GitHub-based workflows. 
• Ability to perform complex analyses and synthesize findings into business insights. 
• Track record of partnering closely with internal and external stakeholders to provide consultative analytics support. 
• Proven ability to prioritize and manage multiple projects in a fast-paced environment. 
• Excellent communication and stakeholder management skills, with the ability to present complex data insights to diverse audiences. 

Preferred Qualifications: 

• Experience managing or mentoring analysts. 
• Experience with medical claims data in addition to pharmacy claims.
• Experience working in large-scale, high-growth organizations. 
• Familiarity with Agile project management methodologies. 
• Bachelor's or Master's degree in a relevant field or equivalent experience. 

Position Summary: 
We are seeking a highly analytical and collaborative Manager to support and grow our Analytics team. This role requires strong technical skills in data analysis along with the ability to manage projects and support cross-functional teams. The ideal candidate will have experience mentoring analysts, managing business-critical requests, and contributing to a scalable data foundation that drives decision-making. This individual will play a key role in promoting efficiency, consistency, and innovation across our Analytics team.

Why you'll love working here:

• Our work makes a difference. We are a highly motivated team of specialists on a mission to improve the U.S. healthcare system for over 5 million members.
• We value diverse perspectives. We bring our full, authentic selves to a culture that values high performance and genuine connection.
• We are scaling fast. We are a rapid-growth organization with a strong financial outlook, affording stability while paving the way for innovation and creativity at every turn.

Key Responsibilities:  

Team Support & Project Management 

• Help set and track priorities, ensuring delivery of key analytics projects aligned with business goals. 

• Support the adoption of analytics best practices and tools through training sessions and knowledge sharing. 

• Coach data analysts within the team, contributing to their professional development and fostering a collaborative team environment. 

Data Execution & Optimization 

• Contribute to the execution of data analytics initiatives that align with business needs. 

• Collaborate on the development of scalable processes for data collection, analysis, and reporting. 

• Identify areas for improving efficiency through process improvements, automation, and better data practices. 

• Maintain documentation of key analytics processes and ensure data quality standards are upheld. 

Insights & Analysis 

• Conduct data modeling and analysis to generate insights that inform business strategy and process improvements. 

• Translate complex analytical findings into clear, actionable recommendations using visualizations and presentations. 

• Contribute to proactive analytics that support operational and strategic decision-making. 

Stakeholder Collaboration & Communication 

• Partner with product managers, business leaders, and clients to understand analytics needs and prioritize requests accordingly. 

• Proactively manage and foster stakeholder relationships by acting as a strategic, consultative advisor with a keen understanding of business objectives. 

• Advocate for data-driven decision-making across teams and leadership. 

Compliance and Quality Assurance 

• Ensure adherence to company compliance standards, including reporting any noncompliance. 

• Support the development and implementation of quality controls and departmental standards to satisfy organizational and regulatory requirements. 

• Participate in internal training sessions to support continued learning and development. 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Qualifications & Experience:  

• 4-6 years of experience in data analytics, business intelligence, or a related field. 

• Experience in PBM, health plans, healthcare, or Medicare. 

• Familiarity with pharmacy claims data, medical claims data, and client reporting metrics. 

• Expertise in SQL, Python, or R for data analysis, with strong coding hygiene and documentation practices. 

• Ability to perform complex analyses and synthesize findings into business insights. 

• Track record of partnering closely with internal and external stakeholders to provide consultative analytics support, proactively advising on business opportunities. 

• Working knowledge of data engineering fundamentals and working with cloud-based data warehouses (e.g., Snowflake, BigQuery, Redshift). 

• Proven ability to prioritize and manage multiple projects in a fast-paced environment. 

• Excellent communication and stakeholder management skills, with the ability to present complex data insights to executives. 

Preferred Qualifications:  

• Experience working in large-scale, high-growth organizations. 

• Knowledge of machine learning or advanced statistical modeling techniques. 

• Familiarity with Agile project management methodologies. 

• Master’s degree in Computer Science, Actuarial Science, Statistics, Economics, or a related field. 

• GitHub and dbt experience. 

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

The sales revenue organization plays a vital role in meeting and exceeding revenue goals, and executing the company’s mission and go-to-market strategies. Our sales leaders are agile, forward-thinking, collaborative, and driven. As a Regional Director, you will build, inspire, and guide a team of Partner Account Managers in a defined geographic area. You are instrumental in championing the team’s monthly quota attainment and revenue growth. This position is open exclusively to candidates residing in the following South states: Alabama, Arkansas, Louisiana, Mississippi, or Tennessee.

What you get to do every day

• Coach and mentor a team of Partner Account Managers to achieve and excel revenue goals
• Recruit and retain Partner Account Managers by hiring for required skills and competencies, while coaching sales and implementation processes
• Manage the end-to-end sales process and forecast sales 
• Drive a culture of accountability while having fun in the process
• Travel within your region and nationally to participate in field rides with individual team members, and attend meetings that include sales conferences, trade shows, and partnership huddles.

What you bring to the role

• 1+ years of experience in selling 401k with proven success
• 3-5 years of experience in leading front line sales professionals across multiple functions in the retirement services/HCM/payroll industry
• Successful – Proven track record of meeting and exceeding your sales quota
• Experience building relationships with CPA's, payroll providers, HR consultants, and benefit brokers
• Tech Savvy - you have experience using Salesforce CRM to manage sales process and forecasting
• Exceptional communication skills - both written and verbal
• Willing to flex with constant change and day-to-day competing priorities
• Must be located in the South states: Alabama, Arkansas, Louisiana, Mississippi, or Tennessee.

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $220,000 - $230,000 which includes a base salary of $115,000, and a variable target compensation of $115,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

The Director of Programs for Tactical Systems is responsible for profit and loss across a portfolio of technical development and/or production programs. This role provides strategic leadership to a multidisciplined team, ensuring on-time and on-budget contract execution while aligning portfolio objectives with corporate goals. The Director fosters team compliance with AEVEX and industry standards through mentorship, training, and team building. Exceptional communication skills are essential to promote alignment with organizational vision, clarify roles and responsibilities, and set clear expectations. Additionally, the Director plays a key role in driving portfolio growth by actively collaborating with the business development team in strategic captures to sustain and expand the orders pipeline.

Essential Functions

• Lead, mentor, and manage a professional program management team and support personnel across all contracts.
• Ensure program managers and support staff have the training, direction, and qualifications to succeed both personally and professionally.
• Responsible for oversight and successful execution of all programs to ensure financial performance, staffing, on-time delivery, and customer satisfaction KPI targets are met.
• Conduct monthly Program Management Reviews (PMR) for all programs within the portfolio and provide summary status to senior leadership.
• Develop and maintain expert knowledge of all contracts and their financial status •
• Responsible for oversight, review, and analysis of Annual Operating Plans (AOP) and updated forecasts for each program under their direction.
• Participate in business development efforts including proposal/RFI writing/review, identifying opportunities, participating in the capture process, and pipeline management.
• Ensure compliance with the AEVEX Quality Management System (QMS) and applicable Government standards for all portfolio efforts.
• Forge strong relationships with both internal and external customers to build trust through transparency and open dialogue.
• Support the development of the AEVEX Internal Research and Design (IRaD) roadmap to drive on-contract and new growth.
• Perform other duties as assigned.
• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Security Clearance

• Ability to obtain/maintain a Top Secret/SCI DoD clearance, U.S. Citizenship required.

Qualifications and Competencies

• Strong background in DoD systems development with emphasis on manned/unmanned aircraft, manned/unmanned maritime vessels, or communication systems.
• Excellent interpersonal and communication skills; both written and verbal.
• Critical thinking and problem-solving skills are essential.
• Detail oriented with strong planning, organizational, project management, and analytical skills.
• Demonstrates professionalism and integrity at all times.
• Proficient in project financial planning and analysis
• Proficient in project schedule planning and analysis
• Proficient in Microsoft Office suites (Excel, PowerPoint, Project, etc.)
• Excellent presentation skills
• Directs and provides expert knowledge in the strategic function of the department.
• Develops short and long-term people and organizational strategy in alignment with AEVEX goals and direction.
• Leads with impact & influence. Establishes credibility, effectively persuades and develops others, and achieves important objectives collaboratively.
• Identifies, recruits, and retains top-notch talent.
• Champions AEVEX’s culture and empowers employees to take responsibility for their jobs and goals.
• Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management.
• Maintains transparent communication. Appropriately communicates organization information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.
• Ability to develop and mentor/coach others.
• Strong relationship building and negotiation skills.

Education / Certifications

• Bachelor's degree in related field or equivalent training.

Experience

• 10-15 years program management experience including 10+ years managing a team
• Experience working with streamlined Acquisitions programs and clear understanding of how to tailor process to success ensure execution with discipline
• Experience with the capture process and contribution to proposal content
• Experience executing DoD contracts

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Physical Requirements Frequently required to sit, and to reach to use computers and other office equipment Occasionally experience a high level of noise, adverse weather or temperature conditions Frequently required repetitive movements of wrists, hands, and/or fingers Note: For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

About the Role  

Armada is scaling fast—and our internal systems need to scale faster. As Director, Business Systems (M5), you’ll own the strategy, architecture, and execution for the core platforms that run the business across Finance, Go-To-Market, Operations, and People. 

This is a builder-first leadership role for someone who can connect business process design with modern enterprise SaaS, strong data/integration patterns, and automation (including AI-enabled workflows). You’ll create a coherent, secure, and scalable systems backbone that reduces manual work, eliminates data fragmentation, and unlocks better decision-making across the company. 

You’ll partner closely with leaders across Finance, Revenue/GTM, Ops, People, and Engineering to: 

• establish the business systems roadmap,  
• deliver high-impact implementations and optimizations,  
• and build a high-performing team and operating model that enables Armada to move with speed and discipline.  

What You'll Do (Key Responsibilities) 

Business Systems Strategy & Ownership 

• Own the multi-year vision and roadmap for Armada’s enterprise application ecosystem (e.g., ERP/Finance, CRM & GTM stack, HRIS, and adjacent tools for billing, procurement, support, and business operations).  
• Run Business Systems like a product: define outcomes, prioritize ruthlessly, and deliver measurable improvements in cycle time, data quality, and user experience. 
• Ensure system design supports clean, auditable processes and reduces operational overhead.  

Architecture, Integrations & Data Foundation 

• Define and govern how systems connect—APIs, iPaaS, middleware, data warehouse/lakehouse patterns, and master data management.  
• Partner with data/engineering teams to enable trustworthy reporting and analytics, with clear definitions for core objects (customer, product, asset, subscription, employee, etc.).  

Automation & AI-Enabled Workflows 

• Identify opportunities to eliminate manual work with automation (workflows, orchestration, document processing, approvals, self-service).  
• Where appropriate, enable AI-assisted internal workflows (e.g., routing, summarization, exception handling, reconciliation support, employee self-service), while maintaining strong security and governance.  

Operational Rigor, Security & Compliance 

• Establish the operating model: intake, prioritization, documentation standards, testing, release/change management, training, and post-launch support.  
• Own system controls: role-based access, audit trails, segregation of duties, and data protection practices.  
• Partner with security/compliance stakeholders to support audits and future readiness (e.g., SOC 2 / SOX-aligned controls as needed).  

Vendor & Portfolio Management 

• Manage vendor relationships, contract renewals, tool rationalization, and licensing strategy.  
• Drive cost-effective platform decisions without sacrificing scalability or security.  

Team Leadership (M5 Scope) 

• Build and lead a high-impact Business Systems team.  
• Coach and develop the team, set clear expectations, and create a culture of high ownership, strong partnership, and pragmatic execution.  

About You (Required Qualifications)

• 10+ years in Business Systems, Enterprise Applications, or related roles with increasing scope and ownership.  
• Demonstrated experience owning and scaling core systems across multiple functions (Finance, GTM, People, Operations).  
• Strong hands-on understanding of enterprise platforms such as:  
  • CRM (e.g., Salesforce, HubSpot)  
  • ERP/Finance (e.g., NetSuite, SAP, Oracle)  
  • HRIS/ATS (e.g., Workday, Rippling, Greenhouse)  
• Proven track record delivering cross-functional programs: implementations, integrations, process redesign, and adoption at speed.  
• Solid integration and data fluency (APIs, iPaaS like Workato/Boomi/MuleSoft, data quality concepts, reporting needs).  
• Strong change management instincts: you can bring stakeholders along, drive adoption, and create durable operating habits.  
• Excellent executive communication and stakeholder management—able to translate between business outcomes and technical implementation.  

Prederred Qualifications

• Experience supporting complex operational workflows such as inventory, supply chain, procurement, asset lifecycle, field operations, or other “real-world” operational systems.  
• Experience with GTM tooling such as CPQ, forecasting, sales engagement, territory/planning, or customer success platforms.  
• Familiarity with revenue workflows and controls (e.g., billing, collections, revenue recognition concepts).  
• Comfort prototyping or validating logic using SQL and/or scripting (Python), or partnering deeply with technical teams to do so.  
• Experience implementing security/compliance controls in business systems environments (audit readiness, access governance).  
• Relevant certifications (nice-to-have): Salesforce Admin/Architect, NetSuite, Workday, PMP/Agile, iPaaS platform certs. 

We’re looking for a strategic and results-oriented Manager, Customer Success (Agency) to join our team and lead our agency-focused customer success efforts.

As our Manager, Customer Success (Agency), your mission will be to drive customer retention, expansion, and satisfaction across our agency customer base while developing a high-performing team of Customer Success Managers. This is a great opportunity for someone who enjoys working closely with customers, leading teams, and bringing structure and consistency to how we manage renewals, risk, and growth.

What you’ll do:

• Lead, coach, and develop a team of Customer Success Managers supporting agency customers across different segments
• Drive Gross and Net Revenue Retention through strong renewal execution and expansion strategy
• Build and maintain relationships with key stakeholders across strategic agency accounts
• Guide your team in delivering consultative value through product expertise, industry best practices, and strategic recommendations
• Forecast monthly and quarterly GRR and NRR with accuracy
• Own and inspect the renewals and expansion pipeline, ensuring visibility into risk, opportunity, and execution
• Identify performance gaps across accounts and implement clear, measurable plans to improve outcomes
• Partner cross-functionally with Onboarding, CX, Product, and RevOps to deliver a consistent and scalable customer experience
• Translate customer feedback into insights that inform product and go-to-market strategy
• Hire, develop, and retain top talent within the Customer Success organization

How success will be measured in this role:

• Achievement of Gross and Net Revenue Retention targets
• Accurate renewal and expansion forecasting
• Growth in expansion bookings within agency accounts
• Strong performance and development of Customer Success Managers
• Positive customer outcomes and long-term account value

If the details below describe you, you could be a great fit for this role:

• 7-10 years of experience in B2B SaaS customer success, account management, or sales roles
• Proven experience managing renewals, expansion, or retention pipelines
• Experience leading or mentoring a team, with a focus on coaching and development
• Strong analytical skills and ability to use data to inform decisions
• Experience working with CRM tools and managing pipeline/forecasting
• Strong communication skills and ability to build relationships with customers and internal teams
• Experience working with agencies or managing agency relationships preferred
• Background in SaaS, MarTech, or similar industries is a plus
• Ability to operate in a fast-paced, distributed environment
• Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership
• Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

Interview Overview

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Intro call with a member of our Talent Team
• A video interview with the Hiring Manager
• Live working session
• Panel interviews with executive team members

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

In the US, the on-target earnings for this role are between $130,000 - $160,000+, depending on skills and experience. Total compensation for this role consists of base salary & variable commission. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.