직책: Visual Lead (비주얼 리드)_In Store

역할 목표

비주얼 리드는 매장 판매를 달성하고 관리 팀과 협력하여 비주얼 머천다이징을 통해 수익성을 극대화하는 역할을 담당합니다. 비주얼 리드는 운영 및 비주얼 관리자와 긴밀히 협력하여 작업을 시작하고 위임하며 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 최적의 결과를 달성합니다.

직무는 매장 내 및 후면을 포함하여 지속적인 이동이 필요합니다. 고객을 적극적으로 돕지 않을 때는 매장을 깨끗하고 안전하며 초대하고 효율적으로 운영하기 위해 필요한 다른 작업을 수행합니다. 이 직무는 매장 소속으로 매장에서의 근무를 기반으로 합니다. 

Visual Leader (비주얼 리더)

• 배송, 수령 및 처리, 반송, 판매 층 회복, 일일 판매 층 보충, 층 세트 업데이트 및 공급 관리 등 주요 운영 기능 실행을 관리합니다.
• 비주얼 관리자와 협력하여 지침에 따라 제품 회복, 재고 보충, 재고 감소 및 비주얼 머천다이징 변경을 통해 전략적 제품 프레젠테이션 및 머천다이징을 유지합니다.
• 급여 관리를 통해 관리 팀과 협력하여 비주얼 층 변경을 효과적으로 계획하고 비즈니스 요구에 맞게 구역 및 비주얼 지원을 조정합니다.
• 계획에서 실행까지 비주얼 방향을 실행하고 유지하여 회사 기대치, 예산, 일정에 부합합니다.
• 관리 팀과 협력하여 보고 도구를 활용하여 제품 배치, 의상 구성 및 재고 수준과 관련된 비즈니스 기회를 식별합니다. 필요한 경우 변경합니다.

Business Leader (비즈니스 리더)

• 운영 및 비주얼 관리자와 협력하여 보고서, 예산, 비용, 재고 관리, 공급품, 공급업체 관계, 기술 및 시설을 관리하여 유지 및 최대화합니다.
• 비즈니스 추진 전략을 지원하기 위해 지표를 활용하여 강력한 비즈니스 감각을 발휘합니다.
• 소매 층에서 역동적으로 이동하여 비즈니스, 팀 및 고객의 요구를 평가하고 충족합니다.

People Leader (사람 리더)

• 모범을 보이며 일상 운영, 고객 경험 및 비주얼 표준에서 직원들에게 영감을 줍니다.
• 관리 팀과 협력하여 직원들에게 코칭, 지도 및 방향을 제공합니다. 인재 채용 및 개발을 책임집니다.
• 매장 리더와 협력하여 회사 성과 도구를 사용하여 직원들을 평가하고 지속적인 피드백을 제공하여 개인 성장과 개선을 촉진합니다.

Flow Experience Leader (Flow 경험 리더)

• Operation Lead(운영 리드)와 협력하여 교차 기능 교육을 보장하고, Sales&Service Lead(판매 및 서비스 리드)와 협력하여 비즈니스가 잘 실행되도록 합니다.
• 목표 및 KPI를 달성하기 위해 관리 팀과 협력하여 회사 수준의 운영 중심 지침, 프로젝트 및 이니셔티브를 실행합니다.
• 비주얼 표준에 따라 매장을 오픈하고 마감합니다.

비주얼 리드 자격

• 고객 중심의 판매 환경 및 Visual 경험 2년 이상의 경력 
• 뛰어난 의사 결정을 보여주는 입증된 리더십 능력
• 피드백을 소중히 여기며, 피드백을 받는 것에 열려 있고 제공하기를 열망합니다.
• 결과를 달성하고 개인 및 팀으로서 뛰어나고자 하는 동기 부여
• 뛰어난 대인 관계 및 서면 의사소통 능력
• ALO의 지침 원칙과 일치하고 구현
• 매장 내 모든 영역에서 지속적인 이동 필요
• 최대 50파운드를 들어 올리고, 밀고, 운반하거나 이동할 수 있는 능력
• 들어 올리고, 구부리고, 무릎을 꿇고, 기어가고, 비틀고, 사다리를 안전하게 오르내릴 수 있는 능력
• 전체 근무 시간 동안 서서 이동할 수 있는 능력
• 주말 및 공휴일 출근 가능 
• 서울 및 경기도 출근 가능 (현대백화점 목동점, 판교점은 New open store로, 회사 내부사정에 따라 타매장에 배정되실 수 있습니다.)

비주얼 리드 일정

비즈니스와 팀의 요구를 지원하는 균형 잡힌 일정을 구축하기 위해 모든 직원은 개방된 가용성을 가져야 하며, 피크일과 주말을 포함한 다양한 근무 시간을 기대합니다. 모든 직원은 예외 없이 미국 추수감사절 주간(블랙 프라이데이 및 추수감사절 주말 포함)부터 휴가 시즌 종료(1월 첫째 주)까지 회사의 블랙아웃 기간 동안 근무할 수 있어야 합니다.

지원 방법 : 지원하려면 완전한 지원 패키지를 이메일로 [*]에 제출하고, 제목란에 직책을 포함해야 합니다. 지원 패키지에는 자기소개서와 이력서가 포함되어야 합니다.

접수 확인 : 제공된 연락처 정보를 기반으로 이메일, 문자 메시지 또는 우편으로 지원서 접수를 확인합니다. [*] 영업일 이내에 확인을 받지 못한 경우, 저희에게 연락해 주세요.

문서 보관 및 반환 정책 : 채용 절차가 완료될 때까지 모든 지원 자료를 보관합니다. 절차가 끝난 후, 모든 전자 지원 파일은 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 파기됩니다. 우편으로 지원서를 제출한 경우, 채용 절차 종료 후 14일 이내에 연락해 주시면 귀하의 비용으로 14일 이내에 문서를 반환해 드립니다.

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. This is an on-site store based position.

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations, guest experience, and visual standards
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Flow Experience Leader 

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s
• Open and close the store in accordance with visual standards 

Visual Lead Qualifications 

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies Alo’s Guiding Principles
• Requires constant movement in an around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-3

#li-onsite

직책: Sales & Service Manager (Assistant Store Manager)

역할 목표

판매 및 서비스 관리자는 매장에서 ALO의 비즈니스 및 고객 경험 전략을 담당하는 매장 리더십 팀의 일원입니다. 이 개인은 비즈니스 목표, 판매, 고객 경험 및 ALO의 가치를 충족시키기 위해 인재를 향상시키는 데 열정을 가지고 있습니다. 

이 역할의 최우선 목표는 매장에서 고객 경험이 뛰어나도록 보장하는 것입니다. 직무는 매장 내 및 후면을 포함하여 지속적인 이동이 필요합니다. 고객을 적극적으로 돕지 않을 때는 매장을 깨끗하고 안전하며 초대하고 효율적으로 운영하기 위해 필요한 다른 작업을 수행합니다.

Sales & Service Leader (판매 및 서비스 리더)

• 판매 기회를 조사하고 근본 원인을 파악하여 총괄 관리자와 협력하여 프로세스 또는 시스템 격차를 확대합니다.
• 판매 및 서비스 팀을 감독하여 고객 연결 수준과 기술 제품 교육을 평가하고 팀원들이 피드백과 코칭을 통해 격차를 해결하도록 지원하여 판매 층에서 뛰어난 고객 경험을 실행합니다.
• 고객과의 관계를 매일 구축합니다.
• 매장 전반에 걸쳐 판매 이니셔티브를 주도하고 인력 솔루션을 개발하여 효과적인 판매 층 커버리지를 보장합니다.
• 총괄 관리자와 협력하여 매장의 판매 및 서비스 전략을 구축하고 판매 및 서비스 팀과 함께 실행합니다.

Business Leader (비즈니스 리더)

• 총괄 관리자와 협력하여 회의 및 전화 회의에서 비즈니스를 대표합니다.
• 총괄 관리자와 협력하여 예산, 보고서 및 기타 비즈니스 데이터를 관리합니다. 지표(예: 비용, 판매율)를 포함하여 계획 프로세스(예: 분기별 비즈니스 검토 및 판매 계획)를 알립니다.
• 최적의 성과를 보호하기 위해 미래 계획 워크플로우 비즈니스 요구를 충족합니다.

People Leader (사람 리더)

• 판매, 서비스 및 커뮤니티 팀이 ALO 의 미션과 지침 원칙을 발휘하여 고객에게 우리가 누구인지, 무엇을 하는지, 왜 하는지를 효과적으로 전달하도록 보장합니다.
• 책임감, 지속적인 코칭, 인재 개발 및 운영 및 비주얼 팀 전반에 걸친 효과적인 의사소통을 통해 팀을 이끕니다.
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인을 구축합니다.
• 총괄 관리자/매장 관리자와 협력하여 최상의 비즈니스 전략을 우선시하는 효과적인 일정을 작성합니다.

Business Partner (비즈니스 파트너)

• ALO 판매 및 서비스 모델의 특정 전달물을 감독하여 운영 효율성을 보호합니다.
• 총괄 관리자/매장 관리자의 비전을 구현하고, 모든 수준의 조직 목표를 지원하기 위해 비즈니스 파트너와 협력합니다.
• 비즈니스 요구와 브랜드 문화를 균형 있게 조율하는 능력을 보여줍니다.

판매 및 서비스 리더십 자격

• 리테일 또는 관련 산업에서 3-5년의 리더십 경험
• MS Office(Word, Excel 및 Outlook)에 대한 실무 지식
• 뛰어난 대인 관계 및 의사소통 능력(구두 및 서면)
• 변화하는 환경에서 여러 작업을 처리할 수 있는 능력
• 독립적인 작업 윤리, 시간 관리 기술 및 개인 책임감
• 매장 내 모든 영역에서 지속적인 이동 필요
• ALO의 지침 원칙과 일치하고 구현
• 최대 50파운드를 들어 올리고, 밀고, 운반하거나 이동할 수 있는 능력
• 들어 올리고, 구부리고, 무릎을 꿇고, 기어가고, 비틀고, 사다리를 안전하게 오르내릴 수 있는 능력
• 전체 근무 시간 동안 서서 이동할 수 있는 능력
• 주말 및 공휴일을 포함한 스케줄 근무 
• 서울 및 경기도권 출근 가능 ( 현대목동점, 판교점은 New open store로, 회사 내부사정에 따라 타매장에 배정되실 수 있습니다.)

판매 및 서비스 관리자 일정

비즈니스와 팀의 요구를 지원하는 균형 잡힌 일정을 구축하기 위해 모든 직원은 개방된 가용성을 가져야 하며, 오픈, 마감 및 주말 근무 시간을 기대합니다. 모든 직원은 예외 없이 미국 추수감사절 주간(블랙 프라이데이 및 추수감사절 주말 포함)부터 휴가 시즌 종료(1월 첫째 주)까지 회사의 블랙아웃 기간 동안 근무할 수 있어야 합니다. 

지원 방법: 지원하려면 완전한 지원 패키지를 이메일로 [*]에 제출하고, 제목란에 직책을 포함해야 합니다. 지원 패키지에는 자기소개서와 이력서가 포함되어야 합니다.

접수 확인 : 제공된 연락처 정보를 기반으로 이메일, 문자 메시지 또는 우편으로 지원서 접수를 확인합니다. [*] 영업일 이내에 확인을 받지 못한 경우, 저희에게 연락해 주세요.

Overview

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies Alo’s guiding principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Las Vegas, NV. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#LI-Onsite

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Santa Monica, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $18.00- $20.00/ hour in Santa Monica, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).  

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $28.85 - $37.98/ hour. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

Overview

The candidate should be a senior level design and construction professional who will lead all aspects of the built environment for the company’s corporate offices and wellness ventures. This role bridges creative vision and operational execution — overseeing the full project lifecycle from concept through construction completion — while ensuring every space authentically reflects the brand’s identity and values. 

Job Requirements:

Design Leadership

• Drive the design development and management of 4-8 projects per year of varying size and in varying locations around the globe.
• Define and steward the architectural and interior design language across all corporate and wellness properties.
• Lead due diligence and feasibility studies on prospective projects.
• Lead in-house teams and assemble external teams to execute all stages of the project including concept design (if relevant), design development, construction documents and construction administration, ensuring that all documents and deliverables meet Alo brand standards, architectural quality standards, landlord and project specific requirements.
• Manage relationships with external architects, interior designers, and creative firms.
• Develop and maintain brand design standards, space guidelines, and prototype concepts.
• Collaborate cross-functionally and lead internal communication with Executive stakeholders to align environments with strategic and functional goals.

Construction Oversight and Leadership

• Oversee all phases of construction — from preconstruction, bid and contractor procurement through punch list and occupancy.
• Manage project budgets, schedules, and quality benchmarks across a concurrent portfolio.
• Provide resources and develop partnerships in both new and existing markets, including project consultants, vendors, fabricators and GCs.
• Evaluate, select, onboard and manage general contractors, specialty subcontractors, and construction management firms (as req.).

Wellness Ventures

• Translate wellness programming and brand initiatives into the physical environment.
• Partner with wellness operators and brand teams to design environments that support brand guidelines and goals.
• Stay current on wellness design trends, biophilic principles, and evidence-based design practices.

Strategic & Financial

• Build and manage annual capital expenditure plans. 
• Identify cost-saving opportunities without compromising design integrity.
• Present project updates, approvals, and post-occupancy reports to senior leadership.

Qualifications & Requirements

• 10+ years of relevant experience in architecture and construction management, with at least 4 years in a leadership role
• Demonstrated experience in retail, hospitality, wellness, and/or branded environment design
• Proven track record managing complex construction programs
• Self starter and driven individual capable frequent of out of the box thinking 
• Passion for design and a commitment to design excellence
• Excellent analytical and creative problem-solving skills 
• Passionate, self-starting, intelligent, dedicated, efficient
• Strong financial acumen with experience managing capital budgets
• Exceptional communication and stakeholder management skills
• Strong technical knowledge and understanding of real estate, design and construction
• Bachelor and/or Master's Degree in Architecture, or equivalent
• Proficiency in Autocad, Sketchup/3D modeling software, Project management platforms (Microsoft Project, Bluebeam, etc.) and GenAI platforms

The base salary range for this position is $180,000-$190,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

Pourquoi rejoindre Alo Yoga ?

Mouvement conscient. C’est au cœur de la raison pour laquelle nous faisons ce que nous faisons chez Alo : c’est notre vocation. Parce qu’un mouvement conscient en studio conduit à une vie meilleure. Cela change qui sont les yogis en dehors du tapis, améliorant ainsi leur vie et celle de leur communauté. C’est le vrai sens du studio à la rue : prendre la conscience de la pratique sur le tapis et la mettre en pratique dans la vie.

Rôle Objectif

Le Gestionnaire des ventes et du service fait partie intégrante de l'amélioration de l'expérience des clients chez Alo Yoga.  Il s'assurera que nous atteignons nos objectifs en matière d'engagement, d'éducation des clients et d'interaction, que nous créons un environnement propice au service sur la surface de vente et, en fin de compte, que nous créons un sanctuaire qui distingue Alo des autres détaillants.

Gstionnaire des ventes et du service

• Faire vivre une expérience exceptionnelle aux clients sur le terrain en évaluant le niveau de connexion avec les clients et la formation technique sur les produits et en aidant les membres de l'équipe à combler les lacunes par le biais d'un retour d'information et d'un accompagnement.
• Continuer à développer quotidiennement la relation avec nos clients.
• Analyser les rapports afin d'élaborer des stratégies et d'obtenir des résultats ; soutenir la mise en œuvre de plans d'action axés sur les domaines déficients et mettre en évidence les possibilités de croissance.
• Assurer une couverture efficace de la surface de vente en élaborant des solutions en matière de main-d'œuvre et en menant des initiatives de vente dans l'ensemble du magasin, le cas échéant.

Chef d'entreprise

• Travailler en partenariat avec le Responsable des opérations et des visues pour gérer les rapports, les budgets, les dépenses, le contrôle des stocks, les fournitures, les relations avec les fournisseurs, la technologie et les installations afin d'assurer le maintien et l'optimisation de l'activité.
• Faire preuve d'un grand sens des affaires en exploitant les mesures pour soutenir les stratégies commerciales.
• Se déplacer de manière dynamique dans les magasins pour évaluer et satisfaire les besoins de l'entreprise, de l'équipe et des clients.

Chef du personnel

• Montrer l'exemple et inspirer le personnel dans les opérations quotidiennes et l'expérience des clients.
• Superviser directement les vendeurs, les agents de service et les caissiers ; être responsable du recrutement et du développement des talents.
• Utiliser les outils de performance de la Société pour évaluer chaque associé des opérations et fournir un retour d'information constant afin de stimuler la croissance et l'amélioration individuelles en partenariat avec le responsable du magasin.

Partenaire commercial

• Collaborer avec la communauté et le studio, les opérations et les responsables visuels pour assurer une formation transversale et veiller à ce que les activités soient bien exécutées.
• Exécuter des directives, des projets et des initiatives axés sur les opérations au niveau de la Société, en partenariat avec le directeur des ventes et des services (par exemple, à partir du CCN).

Gestionnaire des ventes et du service Qualifications :

• 2+ ans d'expérience professionnelle dans un environnement de vente centré sur le client.
• Préférence linguistique: Bilingue
• Capacités de leadership avérées démontrant une excellente prise de décision.
• Valorise le retour d'information, est réceptif au retour d'information et désireux d'en fournir.
• Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail.
• Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe.
• Excellentes compétences en matière de communication interpersonnelle et écrite.
• S'aligner sur les valeurs d'Alo et les incarner

Les associés éligibles au paiement du temps supplémentaire qui travaillent à temps partiel doivent travailler jusqu'à 29 heures par semaine ; les associés travaillant à temps plein éligibles au paiement du temps supplémentaire sont censés travailler de 32 à 40 heures par semaine, 100 % de leur semaine de travail étant consacrée au plancher de vente. La disponibilité de tous les employés doit répondre aux besoins de l'entreprise, qui sont susceptibles d'évoluer. Le directeur général /  Directeur de magasin détermine les besoins en disponibilité et crée un horaire comprenant les quarts de travail du matin, du soir et du week-end. Tous les employés doivent pouvoir travailler à partir de la semaine de l’Action de grâce (États-Unis), y compris le « Black Friday » (le lendemain de l’Action de grâce aux États-Unis) et cette fin de semaine jusqu'à la fin de la période des fêtes, soit la première semaine de janvier.

QUELQUES-UNS DES AVANTAGES

• Remise généreuse pour les employés sur Bella+Canvas, Alo Yoga et adhésion gratuite à Alo Moves, avec accès à des centaines de cours de fitness et de yoga en streaming avec les meilleurs instructeurs.
• Options de régimes médicaux, dentaires et visuels compétitifs, et avantages supplémentaires améliorés tels que l'accès virtuel gratuit à des prestataires de santé mentale et un nouveau soutien parental pour les employés et les personnes à charge (employés à temps plein).
• Régime de retraite avec contribution équivalente de la société (employés à temps plein).
• Incitatifs mensuels en magasin.
• Allocation vestimentaire.
• Cours de yoga gratuits dans l'un de nos sanctuaires

*********************

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level
• Proof of right to live and work in country from start of employment 

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Store Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

Store Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO's Guiding Principles
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability

Candidates must have the right to live and work in the UK. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

OBJECTIVE

The General Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store and brand
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

General Manager Qualifications 

• 7+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store  
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

General Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, General Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Asset Protection Specialist role will be based out Flagship locations and will provide support at surrounding sanctuaries within their market. You will help support, lead, and maximize all aspects of the Asset Protection function for ALO sanctuaries in direct partnership with the Regional Asset Protection Manager. In this new role, you will use proven methodologies, new technological advances, and data analysis, in combination with a relentless pursuit of excellence to strategically execute a customized Asset Protection program to fully support the ALO vision and brand expansion.

RESPONSIBILITIES

• Use data and strategy to achieve the company shrinkage goal in your assigned store(s).
• Partner with the store team to prepare for, respond to, and recover from a variety of emergencies.
• Conduct thorough investigations into incidents of theft, fraud, operational, and other loss-related activities.
• Utilize CCTV and surveillance tools to monitor store activities and identify suspicious behaviors and address safety concerns.
• Analyze surveillance footage and gather evidence to support investigations.
• Involvement in daily operational processes.
• Monitor inventory levels by analyzing RFID data to conduct item level investigations for top loss items.
• Identify, escalate, and support internal dishonesty investigations through various methods.
• Conduct regular store walks to ensure compliance with safety and physical security policies.
• Collaborate with management to implement and enforce loss prevention policies tailored to ALO’s brand and customer experience.
• Collaborate with law enforcement and legal teams during investigations, providing necessary documentation and testimony when required.
• Network with other peers in the AP/LP Field for partnership on investigations, best practices, and trends.
• Prepare detailed reports on findings, including recommendations for improvements and preventative measures.
• Conduct asset protection assessments and develop action plans to address vulnerabilities.
• Partner with Regional Asset Protection Manager to identify to shrink, security, safety, and cash management opportunities.
• Educate staff on loss prevention practices and the importance of asset protection.
• Assist in training new employees on asset protection and safety relevant to the retail environment.
• Serve as a resource for staff regarding asset protection policies and procedures.
• Participate in ongoing training and development to enhance investigative skills and knowledge.

REQUIREMENTS

• Bachelor’s degree preferred
• Strong desire and ability to learn new skills and best practices on an ongoing basis.
• Proven experience in loss prevention, security, or investigations, preferably in a retail environment.
• Ability to travel to sanctuaries within market as required.
• Flexible schedule that meets the needs of the business where schedules will include evenings, weekends, and holidays.
• Strong analytical and problem-solving skills, with the ability to think critically under pressure.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Proficiency in using surveillance systems and investigative tools.
• Proficient computer skills including asset protection applications, MS Office (Excel, Word, Teams, Outlook, OneNote, and PowerPoint), and store systems such as RFID, and Shopify.
• Must be comfortable working in an independent manner, able to multi-task, be flexible with and embrace change prioritizing the needs of the business.
• Knowledge of relevant laws and regulations related to asset protection.
• Ability to handle sensitive information with integrity and confidentiality.
• Ability to stand or walk for extended periods.
• May involve some physical activity, including lifting and moving merchandise.
• Position requires prolonged periods of standing/walking around store.
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
• Ability to lift/move up to 30lbs.
• Aligns with and embodies ALO's Guiding Principles

The Asset Protection Specialist base pay ranges from $25.00- $29.00/ hour.  The range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OBJECTIVE

The General Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store and brand
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

General Manager Qualifications 

• 7+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO's guiding principles
• Requires constant movement in and around all areas of store  
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

General Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALOMoves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s General Manager base pay ranges from $80,000- $110,000/ year. Please also note, General Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and ALOMoves.

#LI-JJ1

#LI-4

#li-onsite

The General Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members.
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do.
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO.
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

 General Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO's Guiding Principles

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#LI-4

#li-onsite

OVERVIEW

Alo is seeking a highly motivated individual to join our Financial Planning & Analysis team. As the FP&A Analyst, you will support our fast-growing E-Commerce channel. This role will partner closely with Digital Marketing, Operations, and Technology to provide financial insights, forecast performance, and identify opportunities to improve ROI across all digital and tech initiatives

RESPONSIBILITIES  

• Support coordination and preparation of budget, forecasts, and management reporting deliverables
• Partner with Accounting to support the monthly close process including variance and accrual analysis
• Track and analyze web P&L, highlighting opportunities to improve profitability and cost structure
• Build and maintain weekly and monthly dashboards for revenue metrics
• Partner with Digital Marketing to evaluate performance of paid channels
• Partner with digital/tech/product teams to evaluate financial impact of investments
• Other ad-hoc analysis across the business, as necessary

QUALIFICATIONS

• 1-3 years of experience in finance-related work, corporate and/or operations finance.  Experience in e-commerce, retail, apparel or consumer sectors is a plus
• Strong analytical skills with high attention to detail and the ability to summarize large amounts of data
• Proven time management and multiple task management capabilities
• Excellent verbal and written communication skills
• Ability to be flexible and adapt quickly to shifting priorities and business needs
• Advanced competency in Excel and PowerPoint
• Familiarity with Tableau is a plus

Compensation:

The base salary range for this position is $75,000-$90,000 per year.  Actual salaries will vary based on factors such as location, experience, and performance.  Other rewards may include a PTO policy and a variety of progressive benefits.

#LI-onsite

OVERVIEW

The Asset Protection Specialist role will be based out Flagship locations and will provide support at surrounding sanctuaries within their market. You will help support, lead, and maximize all aspects of the Asset Protection function for ALO sanctuaries in direct partnership with the Regional Asset Protection Manager. In this new role, you will use proven methodologies, new technological advances, and data analysis, in combination with a relentless pursuit of excellence to strategically execute a customized Asset Protection program to fully support the ALO vision and brand expansion.

RESPONSIBILITIES

• Use data and strategy to achieve the company shrinkage goal in your assigned store(s).
• Partner with the store team to prepare for, respond to, and recover from a variety of emergencies.
• Conduct thorough investigations into incidents of theft, fraud, operational, and other loss-related activities.
• Utilize CCTV and surveillance tools to monitor store activities and identify suspicious behaviors and address safety concerns.
• Analyze surveillance footage and gather evidence to support investigations.
• Involvement in daily operational processes.
• Monitor inventory levels by analyzing RFID data to conduct item level investigations for top loss items.
• Identify, escalate, and support internal dishonesty investigations through various methods.
• Conduct regular store walks to ensure compliance with safety and physical security policies.
• Collaborate with management to implement and enforce loss prevention policies tailored to ALO’s brand and customer experience.
• Collaborate with law enforcement and legal teams during investigations, providing necessary documentation and testimony when required.
• Network with other peers in the AP/LP Field for partnership on investigations, best practices, and trends.
• Prepare detailed reports on findings, including recommendations for improvements and preventative measures.
• Conduct asset protection assessments and develop action plans to address vulnerabilities.
• Partner with Regional Asset Protection Manager to identify to shrink, security, safety, and cash management opportunities.
• Educate staff on loss prevention practices and the importance of asset protection.
• Assist in training new employees on asset protection and safety relevant to the retail environment.
• Serve as a resource for staff regarding asset protection policies and procedures.
• Participate in ongoing training and development to enhance investigative skills and knowledge.

REQUIREMENTS

• Bachelor’s degree preferred
• Strong desire and ability to learn new skills and best practices on an ongoing basis.
• Proven experience in loss prevention, security, or investigations, preferably in a retail environment.
• Ability to travel to sanctuaries within market as required.
• Flexible schedule that meets the needs of the business where schedules will include evenings, weekends, and holidays.
• Strong analytical and problem-solving skills, with the ability to think critically under pressure.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Proficiency in using surveillance systems and investigative tools.
• Proficient computer skills including asset protection applications, MS Office (Excel, Word, Teams, Outlook, OneNote, and PowerPoint), and store systems such as RFID, and Shopify.
• Must be comfortable working in an independent manner, able to multi-task, be flexible with and embrace change prioritizing the needs of the business.
• Knowledge of relevant laws and regulations related to asset protection.
• Ability to handle sensitive information with integrity and confidentiality.
• Ability to stand or walk for extended periods.
• May involve some physical activity, including lifting and moving merchandise.
• Position requires prolonged periods of standing/walking around store.
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
• Ability to lift/move up to 30lbs.
• Aligns with and embodies ALO's Guiding Principles

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

As we continue to inspire mindful movement around the globe, we are seeking a Footwear Designer at ALO. The ideal candidate loves creating and designing in a fast-paced environment. Heavily led by VP of design and Snr Director of Accessories & Footwear and partnering with teammates. 
The chosen candidate thrives on team collaboration and building functional working relationships to help bring the teams to successful project completion - from concept to reality.

You will work on designs that push the possibilities of street style, wellness & luxury through footwear. This role will work on product ranging across Mens, Womens and inclusive product with the potential to work on performance and street footwear.

We expect you to explore new opportunities, take risks, and change the game! In your day to day, you will engage with project teammates on researching, gaining insights, problem solving around performance and manufacturing, working with athletes, and creating a vast range of inspiring and creative solutions. You strive for sustainable options and are considerate of cost.

With each project, you are expected to also participate and present the work in both formal and informal reviews with design leadership and business partners. In addition to individual project work, the Designer II will also collaborate and engage their design teammates and Product Merch team.

As a Designer I, you will be working hand-in-hand with a multidisciplinary project team of accessory and footwear cross functional partners, while collaborating within the design community of your design peers within a small footwear team. This is an exciting position to be a part of building footwear for the brand in a new way. It’s a once in lifetime opportunity that will be a part of a new category. As we grow this category the potential is endless and inspiring. 

RESPONSIBILITIES  

• The ideal designer is a curious observer, eager participant and a cultural sponge – seeking insights to solve problems
• You leverage your outstanding design skills with creative problem solving to create solutions that elevate the experience and key benefits relevant to the consumer we serve
• You will create industry-leading product through deeply resonating stories – with the opportunity to work across a range of Studio to Street so style and performance
• The ideal candidate thrives on team collaboration and building functional working relationships to help bring the teams to successful project completion - from concept to reality
• In your day to day, you will engage with apparel teammates on researching, gaining insights, problem solving around performance and manufacturing, working with athletes, and creating a vast range of inspiring and creative solutions
• You strive for sustainable options and are considerate of cost and margin
• With each project, you are expected to also participate and present the work in both formal and informal reviews with design leadership and business partners
• In addition to individual project work, the Designer II will also collaborate and engage with apparel and accessories designers. VP and above are heavily included in the direction and narrative of the product.
• You will work directly with the VP to execute seasonal projects

QUALIFICATIONS

• The ideal designer is a curious observer, eager participant and a cultural sponge – seeking insights to solve problems
• You leverage your outstanding design skills with creative problem solving to create solutions that elevate the experience and key benefits relevant to the consumer we serve
• You will create industry-leading product through deeply resonating stories – with the opportunity to work across a range of Studio to Street so style and performance
• The ideal candidate thrives on team collaboration and building functional working relationships to help bring the teams to successful project completion - from concept to reality
• In your day to day, you will engage with apparel teammates on researching, gaining insights, problem solving around performance and manufacturing, working with athletes, and creating a vast range of inspiring and creative solutions
• You strive for sustainable options and are considerate of cost and margin
• With each project, you are expected to also participate and present the work in both formal and informal reviews with design leadership and business partners
• In addition to individual project work, the Designer I will also collaborate and engage with apparel and accessories designers. VP and above are heavily included in the direction and narrative of the product.
• You will work directly with the VP to execute seasonal projects

The base salary range for this position is $100,000 - $110,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

Overview

We are seeking a strategic and dynamic HR Manager to support Alo’s operations across Hong Kong, Macau, and Taiwan. This role will act as the regional HR lead responsible for ensuring HR programs, compliance, and employee experience are aligned with both local market requirements and Alo’s global People strategy.

This position will partner closely with regional business leaders to support retail expansion while building a strong people infrastructure that reflects Alo’s culture and high-performance standards.

Key Responsibilities

Regional HR Leadership

• Serve as the primary HR partner for Hong Kong, Macau, and Taiwan operations.
• Implement scalable HR policies, systems, and practices aligned with Alo’s global standards.
• Support workforce planning and organizational growth as Alo expands its presence in the region.

Employee Experience & Culture

• Partner with store leadership and regional management to strengthen team engagement and performance.
• Promote Alo’s culture through leadership coaching, team development, and employee initiatives.
• Provide guidance on employee relations issues and workplace concerns.

Legal Compliance & Risk Management

• Ensure compliance with Hong Kong, Macau, and Taiwan employment regulations and labor standards.
• Maintain local HR policies, contracts, and employee documentation.
• Work with Legal and Global People teams to manage employment risk and maintain best practices.

People Operations & Payroll

• Manage the employee lifecycle including hiring, onboarding, development, and offboarding.
• Coordinate payroll administration with local vendors and finance partners.
• Maintain HRIS data integrity and support workforce reporting and compliance.
• Cross-Regional Collaboration
• Collaborate with Global People, Retail, Finance, and Operations teams to ensure alignment between regional operations and global HR initiatives.
• Provide regional insights to support benefits strategy, talent planning, and market expansion.
• Support future retail and studio growth across the HMT region.

Qualifications & Experience

• 6–10+ years of HR experience.
• Strong understanding of Hong Kong, Macau, and/or Taiwan employment regulations.
• Experience supporting multi-location retail organizations.
• Demonstrated ability to partner with senior leaders and influence decision-making.
• Experience operating in international or regional HR environments preferred.
• Strong communication, cultural awareness, and stakeholder management skills.

#S-DNI

Assistant Store Manager - Sales & Service (Sales&Service Manager)

Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어질 수 있습니다.)

Sales&Service Manager

판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

판매 및 서비스 리더

• 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
• 매일 지속적으로 고객과 관계 형성
• 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
• 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

비즈니스 파트너

• ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations&Visual Manager

역할 세부 목표

운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 및 비주얼 리더

• 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
• 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
• 안전한 근무 환경을 조성하고 효율적인 운영 지원

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

FLOW 경험 리더

• FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

Objective 

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

자격 요건

• 리테일 또는 관련 업계 리더십 경력 3~5년
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• 매장의 모든 구역을 계속 이동해야 함
• ALO의 기본 원칙 준수 및 체화
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일, 오픈/마감조 근무 가능 
• 서울, 수도권 내 근무 가능

스케줄

비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.

#LI-JJ1

#LI-4

#li-onsite

WHY JOIN ALO?  

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.  

OVERVIEW  

The Corporate Helpdesk Associate provides technical support to office-based and remote employees across the organization. This role ensures that corporate workstations, applications, collaboration tools, and cloud services operate reliably and securely. The associate supports both macOS and Windows environments, manages devices through modern management platforms, and delivers high-quality assistance to users with varying technical skill levels. 

RESPONSIBILITIES

End-User Support (Mac & Windows)  

• Provide hands-on and remote support for macOS and Windows devices.  

• Troubleshoot issues involving system performance, OS updates, login problems, software installations, drivers, and connectivity.  

• Set up, configure, and secure devices for new hires and refresh cycles.  

Device & Endpoint Management  

• Manage corporate endpoints using system management tools. 

• Ensure devices meet security, configuration, and compliance standards.  

• Deploy software, patches, profiles, and updates across the environment.  

• Troubleshoot enrollment, policy application, and compliance-related issues.  

Identity, Access & Cloud Services  

• Assist with provisioning, MFA setup, password resets, and group permissions.  

• Provide support for Exchange, SharePoint and OneDrive 

Corporate Application Support  

• Support corporate applications including productivity suites, collaboration tools, and departmental software.  

• Assist with software deployment, access management, license tracking, and user onboarding.  

• Troubleshoot application performance issues, compatibility problems, and workflow challenges.  

Network & Connectivity Support  

• Troubleshoot basic network issues, including Wi-Fi connectivity, VPN access, DNS resolution, and wired port issues.  

• Support users with remote access tools, MFA, and secure workstation configurations.  

• Collaborate with network teams when deeper troubleshooting or configuration changes are required.  

Terminal / Command Line Support  

Incident Management & Documentation  

• Log and manage support requests through the organization’s ticketing system.  

• Document troubleshooting procedures, solutions, and device configurations.  

• Maintain accurate asset inventory of computers, accessories, and licensed software.  

• Create and maintain knowledge base articles and end-user documentation.  

User Support & Training  

• Provide approachable, effective support for employees at all technical levels.  

• Assist with onboarding tasks such as workstation setup, user account provisioning, and introduction to corporate tools (OneDrive, SharePoint, email, collaboration tools).  

• Support conference room technology, and presentation equipment.  

• Train users on best practices for device care, security, file management, and productivity tools.  

Collaboration & Continuous Improvement  

• Participate in device rollouts, OS upgrades, cloud migrations, and other IT-driven initiatives.  

• Identify recurring issues and recommend process or technology improvements to enhance the user experience.  

QUALIFICATIONS  

• 2–4 years of IT support or corporate helpdesk experience.  

• Strong proficiency with macOS and Windows support  

• Basic skills in Command Prompt and macOS Terminal commands.  

• Strong understanding of modern collaboration tools Basic networking  

• Excellent troubleshooting, multitasking, and communication skills.  

• Highly organized, self-directed, and customer-service focused.  

• Physical & Work Environment Requirements (lift 20–40 lbs) 

• Comfortable supporting both on-site and remote employees.  

• Willingness to assist during after-hours maintenance windows 

The base pay range for this position is $35/hr-$40/hr which represents the current range for the non-exempt position. Please note that actual pay will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

The Manager, HR Business Partner – Retail serves as a strategic people partner to Retail leadership, supporting store operations and field teams across a geographically dispersed workforce. This role aligns people strategies with retail business objectives, driving performance, engagement, and compliance in a fast-paced environment.

RESPONSIBILITIES

• Strategic Leadership
  Serve as a trusted advisor to leadership, driving strategic people initiatives and organizational design improvements that enhance performance, agility, and employee experience. Has a strong understanding of business functions to align HR strategies with long-term business plans.
• Organizational Effectiveness
  Champion organizational change, change management, and process improvement initiatives. Assess organizational health and partner with leaders to shape team structures, capabilities, and culture.
• Talent Strategy & Succession Planning
  Drive talent management initiatives, including succession planning, leadership development, and workforce planning. Drive proactive strategies to identify, develop, and retain top talent across functions.
• Employee Experience & Engagement
  Support and implement scalable programs to promote a high-performance, inclusive culture. Analyze engagement data and partner with leadership to improve employee experience and retention.
• Employee Relations Oversight
  Provide strategic guidance on employee relations matters and ensure consistency, fairness, and compliance. Conducts effective, thorough and objective investigations. Support the resolution of escalated issues and serve as a sounding board to HRBPs.
• Performance Management & Coaching
  Lead the design and execution of performance management strategies that support leadership accountability, employee growth, and business results. Coach leaders on giving feedback, setting goals, and developing teams.
• Compliance & Risk Mitigation
  Ensure HR practices remain in compliance with evolving labor laws and regulations. Anticipate risk and implement proactive mitigation strategies across HR disciplines.
• Team Development
  Coach, and develop HR Business Partners, setting direction and ensuring consistency in HRBP support across the corporate organization.
• Data-Driven HR Decision Making
  Use data and analytics to assess trends, identify opportunities for improvement, and influence business decisions. Develop and report key HR metrics that inform strategy.

Key Competencies

• Strong retail business acumen and field leadership partnership
• Ability to influence senior retail leaders
• Sound judgment and discretion
• Change leadership and organizational effectiveness
• Data-driven decision making

QUALIFICATIONS

• Bachelor’s degree required; 
• SHRM-SCP, SPHR, or equivalent certification preferred
• 8+ years progressive HR experience, including retail or field-based support
• Experience supporting high-volume, hourly workforces
• Deep knowledge of multi-state labor laws
• Ability to travel regularly to stores and field locations

OVERVIEW

The Alo HR Director, Distribution Center operations leads the human resources strategy and execution for multiple U.S. distribution center and warehouse facilities. This role partners closely with operations leadership to build a high-performing, compliant, and engaged workforce across a fast-paced, multi-site environment. 

The HR Director is responsible for workforce planning, talent acquisition, employee relations, performance management, compliance, training, engagement, and organizational effectiveness for distribution center operations. This role also supports a multilingual employee population and helps ensure consistent HR practices across all sites. 

RESPONSIBILITIES  

• Lead HR strategy and day-to-day HR support for multiple U.S. distribution center and warehouse locations.
• Lead, coach, and develop site HR team members across multiple U.S. distribution center locations, including setting priorities, building capability, and driving accountability.
• Partner with operations and site leadership to align workforce plans with business needs, labor demand, peak season requirements, and long-term operational goals.
• Develop and execute recruiting and retention strategies for hourly and salaried distribution center roles.
• Collaborate with site leaders to identify staffing needs and drive effective onboarding, orientation, and new hire integration.
• Build and sustain a positive, inclusive, and high-accountability workplace culture across all facilities.
• Provide leadership and guidance on employee relations matters, including investigations, corrective action, conflict resolution, and policy interpretation.
• Ensure compliance with federal, state, and local employment laws and regulations, as well as company policies and standards.
• Develop, implement, and update HR policies, procedures, and programs to support operational consistency and legal compliance.
• Partner with leaders to drive performance management processes, including goal setting, feedback, coaching, and development planning.
• Identify talent needs and build succession planning and career development pathways within distribution center operations.
• Design and support training initiatives that enhance frontline leadership capability, employee performance, and operational effectiveness.
• Partner with Health and Safety and operations teams to reinforce a strong culture of safety and reduce workplace incidents.
• Use workforce data and HR metrics to identify trends, risks, and opportunities, and make practical recommendations to leadership.
• Support employee engagement initiatives and action planning to improve retention, morale, and productivity.
• Oversee HR practices within warehouse operations in alignment with Fair Labor Association (FLA) standards, where applicable.
• Help uphold the company’s workplace code of conduct, grievance mechanisms, and remediation processes across distribution center operations. 

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Master’s degree or Human Resources certification preferred.
• Significant progressive HR leadership experience, preferably supporting multi-site warehouse, distribution center, manufacturing, or logistics operations.
• Experience supporting bilingual English- and Spanish-speaking employee populations strongly preferred.
• Strong knowledge of HR practices, employee relations, performance management, compliance, and employment law.
• Demonstrated ability to influence leaders and build credibility in a fast-paced operational environment.
• Strong communication, judgment, and problem-solving skills.
• Strong analytical skills with the ability to use data to support decisions and recommendations.
• Ability to travel to multiple U.S. facilities as needed.
• Spanish fluency preferred or required, depending on business need.

Assistant Store Manager - Sales & Service (Sales&Service Manager)

Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어집니다.) 

Sales&Service Manager

판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

판매 및 서비스 리더

• 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
• 매일 지속적으로 고객과 관계 형성
• 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
• 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

비즈니스 파트너

• ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations&Visual Manager

역할 세부 목표

운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 및 비주얼 리더

• 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
• 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
• 안전한 근무 환경을 조성하고 효율적인 운영 지원

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

FLOW 경험 리더

• FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

Objective 

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

자격 요건

• 리테일 또는 관련 업계 리더십 경력 3~5년
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• 매장의 모든 구역을 계속 이동해야 함
• ALO의 기본 원칙 준수 및 체화
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일, 오픈/마감조 근무 가능 
• 서울, 수도권 내 근무 가능

스케줄

비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

Los Angeles continues to be a key growth market for ALO, and as we expand our presence across the region, we’re excited to grow our team. With new opportunities emerging and continued investment in the LA market, we’re looking for talented, driven individuals to join us in the following roles. 

We are hiring: 

• Assistant Store Manager – Sales & Service 
• Assistant Store Manager – Operations & Visual 

Both roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience and operational excellence to life. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

You will: 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 
•  

Assistant Store Manager – Operations & Visual 

This leader brings ALO’s operational and visual standards to life. Your focus is inventory integrity, visual merchandising execution, operational discipline and store readiness. 

You will: 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Experience Qualifications (both opportunities)

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Assistant Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

Just Some Of The Perks 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $29.00 - $37.00/ hour. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

Role Objective: 

The Operations Manager is a critical member of the store leadership team accountable for bringing ALO's operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

This is an evergreen job post. We are always hiring great talent for this role, even if there isn't an immediate opening.

Operations Leader 

• Oversee and support execution of key operational processes  
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps 
• Champion strong Operational standards for the salesfloor by leveraging business performance data 
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries 
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do 
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team 
• Establish internal & external pipeline through succession planning and recruitment strategy 
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

 Assistant Manager Leadership Qualifications 

• Prior leadership experience in retail or related industry   
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment 
• Highly Motivated by driving business in a fast-paced, innovative environment 
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO's Guiding Principles 
• Proof of right to live and work in the UK 

Operations Manager Schedule 

• The Operations Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Aufgabenbereich 

Der Operations and Visual Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die operative und visuelle Strategie von ALO im Geschäft. Diese Person hat eine Leidenschaft für Bestandsmanagement, Personalplanung und -einsatz sowie visuelle Umsetzung – alles mit dem Ziel, einen effizienten und effektiven Geschäftsbetrieb zu gewährleisten. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Geschäft jederzeit für Kunden bereit ist. 

Operations- und Visual-Leiter 

• Überwachung und Unterstützung der Durchführung wichtiger betrieblicher und visueller Prozesse 
• Untersuchung und Ermittlung der Ursachen für Probleme mit der Bestandsgenauigkeit in Zusammenarbeit mit dem Geschäftsführer, um Prozess- oder Systemlücken zu eskalieren 
• Förderung hoher visueller Standards für den Verkaufsraum durch Nutzung von Geschäftsleistungsdaten 
• Unterstützung des Sell-Through-Managements durch Sicherstellung der Genauigkeit der Bestandszählungen und Koordination der Arbeitszeiten, um Produktlieferungen effizient entgegenzunehmen 
• Förderung einer sicheren Arbeitsumgebung und eines effizienten Betriebs 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer zur Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen) und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Operations- und Visual-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem Geschäftsführer 

Flow Experience Leader 

• Überwacht die Umsetzung der Flow Experience-Ziele unter Wahrung der betrieblichen Effizienz 
• Arbeitet mit dem Geschäftsführer/Filialleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Unternehmensziele zu unterstützen und die KPIs für Lagerbestand und Verkaufsfläche zu erreichen 
• Zeigt die Fähigkeit, sich innerhalb des Unternehmens zu orientieren und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Führungsqualifikationen des Operations & Visual Managers 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältige 
• Übereinstimmung mit und Verkörperung der Leitprinzipien von ALO 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Operations & Visual Managers 

Die Position als Operations & Visual Manager ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können.

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses  

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level
• Proof of right to live and work in country from start of employment 

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

ALO is bringing our elevated retail experience to Hong Kong, and we are seeking four Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service (x2)
• Assistant Store Manager – Operations

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Hong Kong market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Experience Required (both all positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Hong Kong. You will be part of the first Hong Kong leadership team, shaping culture, building community and setting the standard for future expansion. 

#S-DNI

#LI-JJ1

#LI-4

#li-onsite

Aufgabenbereich 

Der Sales & Service Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die Geschäfts- und Kundenerlebnisstrategie von ALO im Geschäft. Diese Person engagiert sich leidenschaftlich für Geschäftsziele, Umsatz, Kundenerlebnis und die Förderung von Talenten, um die Leitprinzipien von ALO zu erfüllen. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Kundenerlebnis im Geschäft außergewöhnlich ist. 

Vertriebs- und Serviceleiter 

• Untersuchen Sie Verkaufschancen und deren Ursachen und arbeiten Sie mit dem Geschäftsführer zusammen, um Prozess- oder Systemlücken zu schließen 
• Beaufsichtigen Sie das Verkaufs- und Serviceteam, um ein außergewöhnliches Kundenerlebnis im Verkaufsraum zu gewährleisten, indem Sie den Grad der Kundenbindung und die technische Produktschulung bewerten und die Teammitglieder dabei unterstützen, Lücken durch Feedback und Coaching zu schließen 
• Täglicher Aufbau der Kundenbeziehung zu unseren Kunden 
• Sicherstellung einer effektiven Abdeckung des Verkaufsraums durch die Entwicklung von Personallösungen und die Leitung von Verkaufsinitiativen im gesamten Geschäft, je nach Bedarf 
• Zusammenarbeit mit dem Geschäftsführer, um die Vertriebs- und Servicestrategie für das Geschäft zu entwickeln und die Umsetzung mit dem Vertriebs- und Serviceteam durchzuführen 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer bei der Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen), und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung des Unternehmens zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Vertriebs-, Service- und Community-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem General Manager 

Geschäftspartner 

• Überwacht die Umsetzung bestimmter Vorgaben des ALO-Vertriebs- und Servicemodells und gewährleistet so die operative Effizienz 
• Arbeitet mit dem Geschäftsführer/Filalleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Ziele der Organisation auf allen Ebenen zu unterstützen 
• Zeigt die Fähigkeit, sich in der Organisation zurechtzufinden und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Qualifikationen für Vertriebs- und Serviceleiter 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältigen 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Dentifikation mit und Umsetzung der Leitprinzipien von ALO 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Vertriebs- und Serviceleiters 

Die Position als Vertriebs- und Serviceleiter ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses  

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s Guiding Principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

This is an evergreen job post. We are always hiring great talent for this role, even if there isn't an immediate opening.

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies Alo’s Guiding Principles
• Seniority Level: Mid-Senior level

Candidates must have the right to live and work in the UK. 

Sales & Service Manager Schedule 

• The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 
 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

We are seeking a highly creative Graphic Designer with a refined luxury sensibility to join our team. This role is deeply brand-forward, focused on bringing the world of ALO to life through immersive, elevated visual storytelling.The ideal candidate brings a strong point of view, exceptional attention to detail, and an instinct for translating brand into aspirational, culturally relevant design. You will create compelling work across print and digital touchpoints, from large-scale experiential moments to editorial campaign assets and brand storytelling. Working closely with Brand Marketing, Experiential, and Retail teams, you will shape how ALO is experienced in the world, delivering work that is both visually striking and culturally resonant.

RESPONSIBILITIES  

• Concept and design brand-forward creative across digital and physical touchpoints.
• Contribute to editorial-style layouts and storytelling for campaigns, lookbooks, and brand moments.
• Develop elevated, large-scale print and environmental designs such as billboards, retail moments, construction barricades, and experiential installations.
• Translate creative and design direction into cohesive visual systems that reinforce ALO’s luxury positioning and distinct visual identity.
• Prepare files for print production and partner closely with vendors to ensure exceptional execution and material quality.
• Collaborate cross-functionally with Brand, Experiential, and Retail teams to bring concepts to life with clarity and impact.
• Present thoughtful design rationale and iterate based on feedback while maintaining a strong creative perspective.
• Uphold and evolve ALO’s visual standards, ensuring consistency, sophistication, and innovation across all outputs.
• Stay attuned to fashion, luxury, and cultural trends, bringing fresh references and ideas into the work.

QUALIFICATIONS

• Bachelor’s degree in Graphic Design, Visual Arts, or related field.
• 3–5+ years of experience in graphic design, preferably within fashion, luxury, or lifestyle brands.
• Strong portfolio demonstrating brand-forward, elevated design across both digital and print—experience with large-scale or experiential work is highly preferred.
• Ability to manage multiple projects in a fast-paced, collaborative environment.
• Proficiency in Adobe Creative Suite and Figma.
• Deep understanding of typography, composition, color, and visual storytelling within a premium/luxury context.
• Knowledge of print production and prepress, with an eye for craftsmanship and detail.
• Strong communication skills with the ability to articulate creative ideas clearly.

The base salary range for this position is $75,000-$90,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

ALO is bringing our elevated retail experience to Sydney CBD, and we are seeking three Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service
• Assistant Store Manager – Operations
• Assistant Store Manager – Visual 

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Australian market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Assistant Store Manager – Visual 

Experience Required (both positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Australia. You will be part of one of the first Australian leadership teams, shaping culture, building community and setting the standard for future expansion. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

As Architect, ERP & Corporate Systems, you will be responsible for system architecture, plan and design of systems in the ERP area. Reporting to the Senior Director, Corporate Systems, you will be responsible for software solution to business requirements, architecture and systems design with in-house staff and/or partners. Work pro-actively with the business to understand their strategic direction and how to support the execution of their strategies most effectively. Engage with business teams within area of responsibility to communicate and scope the functional IT plan aligned with overall IT plan.

RESPONSIBILITIES  

• Responsible for systems architecture on ERP systems – Finance and Supply Chain (Direct purchasing), and dependencies with systems in the areas of PLM, Merchandising, Planning, Digital, POS etc
• Extensive experience with new tools evaluation and selection. Market research and use of research and advisory tools. Evaluate new SaaS technologies
• Work with vendors and cross functional teams to run RFP/RFQ/RFI
• Analysis of Functional business processes and requirements and map them to technical best practices. Develop and enhance systems based on requirements defined
• Technical expertise of ERP Cloud and On prem technology stack and architecture
• Complete knowledge of cross functional systems and proactively identify integration dependencies
• Own the processes of discovery, architecture and solution design
• Work with cross functional teams (business, development, QE and support teams) to understand the technical and functional impact, and come up with architecture and design of the systems
• Understanding advanced, integrated business processes; identifying and recognizing global integration consequences.
• Participate in project management activities often spanning multiple application areas, including estimating and developing LOEs
• Keep up with current trends in technology as they relate to the operation business areas
• Demonstrate our values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

QUALIFICATIONS

• Bachelor’s or Master’s degree (preferred) in computer science or related technical field or equivalent experience
• 10+ years of experience in ERP, Merch and Planning systems with increasing Functional and Technical responsibilities
• Extensive experience and In depth knowledge of the functionality of ERP Finance and Supply chain (Direct purchasing & Inventory)
• Hands on experience with ERP systems such as SAP S/4HANA, Oracle Fusion/EBS required
• Experience in Planning, VMLP Merchandising systems, PLM Product Lifecycle Management and Tech Design systems is preferred
• Knowledge and experience are preferred in managing platforms such as Anaplan, Invent Analytics, Vibe IQ, Flex PLM, Centric etc.
• Knowledge of system and process best Practices required
• Strong business experience coupled with high energy, drive and motivation to succeed.
• Experience working with vendors, negotiating work and ensuring quality.
• Excellent verbal and written communication skills with the ability to sell concepts and ideas to a wide range of audience; effectively communicate complex concepts to all levels of the organization and the project team.
• Excellent analytical and problem solving skills.
• Energetic and self-motivated, willingness to learn and openness to change are important.
• Proven experience on full life cycle implementations of ERP. Consulting experience is a plus
• Experience in Retail Environment is a big plus
• Enjoys working in a fast pace environment

The base salary range for this position is $200,000-$230,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

We are seeking an experienced individual to oversee end-to-end packaging development for apparel, footwear, and accessories. This role partners with internal teams to create functional, premium packaging that aligns with brand standards, technical requirements, and complies with global regulations.

RESPONSIBILITIES

• Source and develop innovative packaging solutions that enhance brand and product experience
• Collaborate with design and creative teams to ensure packaging reflects brand identity
• Work closely with Legal and Product Integrity teams to ensure all packaging meets global regulatory standards
• Successfully develop and approve packaging items within GTM calendar
• Support seasonal readiness by developing and delivering accurate, compliant labeling solutions that align with product launch and cross‑functional milestones
• Drive cross-functional collaboration to identify cost-effective, and sustainable solutions aligned with industry trends
• Create and communicate packaging requests to the creative team with all necessary project details
• Manage sampling development to final production
• Maintain and manage trackers, cost sheets, and vendor WIPs

REQUIREMENTS

• 4-6 years of relevant work experience in packaging for footwear & accessories or product development  
• Proven expertise in packaging negotiation, vendor management, and knowledge of industry suppliers
• Highly organized, detail-oriented, with strong strategic thinking and problem-solving skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Excellent communication skills and a growth mindset
• Experience with PLM is a plus.

The base salary range for this position is $95,000-$105,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

The Global Raw Materials Yarn Technologist is responsible for leading Tier 3 yarn engineering and validation, leading support of Alo’s yarn platforms. This role drives yarn selection, technical alignment, and supplier execution across yarn partners, ensuring yarn performance is repeatable, scalable, and aligned with Alo’s durability and aesthetic standards.

REPSONSIBILITIES  

• Yarn Development: Lead Tier 3 yarn development and execution for textile programs, ensuring yarn selections align to overall garment performance and appearance standards.
• Tier 3 Yarn Engineering & Specification Control: Develop and maintain yarn specifications. Ensure yarn parameters are documented clearly and scalable for bulk readiness.
• Yarn Validation & Testing Coordination: Coordinate required testing and validation for Tier 3 yarns and confirm alignment to intended end use. Interpret results and drive refinements tied to performance outcomes.
• Supplier Management (Tier 3): Partner directly with, fiber producers & yarn suppliers to align on technical execution, quality standards, and process controls. Drive yarn-level improvements and establish repeatable standards that reduce variation and risk at bulk.
• Cross-Platform Tier 3 Support: Provide Tier 3 yarn expertise to support broader fabric developments as needed, including yarn systems used in performance knits and woven structures. Partner with Tier 2 mills to ensure yarn-to-fabric translation is stable and consistent.
• Issue Resolution & Root Cause Analysis: Troubleshoot recurring fabric and garment issues that trace back to yarn inputs. Drive corrective actions with suppliers and maintain clear documentation of conclusions.
• Documentation & Data Integrity: Own yarn related documentation and data integrity including yarn specification sheets, testing records, and yarn inputs required. Ensure accuracy and timeliness of materials progressing toward bulk readiness.

QUALIFICATIONS

• 6+ years in yarn engineering, yarn development, or Tier 3 raw materials roles, with strong exposure to yarn systems and knit performance requirements.
• Expertise in yarn architecture (spun and filament), fiber selection, and performance translation into knit structures.
• Experience working directly with Tier 3 suppliers (fiber producers, yarn spinners) and partnering with Tier 2 mills and Tier 1 knitters to support fabric execution.
• Strong understanding of quality and consistency controls for yarn performance.
• Ability to translate technical yarn decisions into actionable guidance for cross functional teams and development partners.
• Highly organized, detail-oriented, and adaptable in a fast-paced, design-led environment.
• Excellent communication skills, capable of translating technical information into clear development direction and next steps.
• Proficiency in PLM systems and Excel for documentation, development tracking, and material readiness management.

The base salary range for this position is $90,000-$95,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

The Product Development team is looking for a dedicated, driven, and inspired individual to join the Alo family. This role will support the development of elevated studio to street styles. The ideal candidate will have an apparel background with knowledge of garment construction, product development systems, and calendar management. This is a fast-paced environment, requiring strong organization, follow-through, problem solving and the ability to manage multiple priorities under tight deadlines. 

RESPONSIBILITIES  

• Support the development of seamless & cut and sew styles from concept through production, ensuring alignment to quality, construction, margin and calendar goals.
• Own assigned styles and development tasks with guidance from Senior Product Development team members
• Partner cross-functionally with Design, Tech Design, Raw Materials, Production and Color teams to maintain product integrity from prototype to final approval
• Manage style level development tracking, seasonal WIPS and key milestone follow-up
• Maintain PLM data including general style page, BOMs, & cost sheets with a high level of accuracy.
• Review cost sheets, analyze costing details and help identify opportunities to support margin goals.
• Communicate with vendors on assigned styles to support timelines, sample status, costing follow up and MOQ alignment
• Escalate risks to calendar, costing, construction or testing in a timely manner
• Attend fit sessions and support follow up to ensure changes are captured and executed.
• Partner with PLM team members on system updates and process improvements

QUALIFICATIONS

• Bachelor’s Degree or equivalent experience  
• 3-5 years of experience in apparel product development, preferably in activewear
• Understanding of Seamless &/or Swimwear is a plus.
• Knowledge and understanding of garment construction, testing protocols and product lifecycle timelines
• Ability to manage multiple projects, with strong attention to detail and sense of urgency
• Strong written and verbal communication skills
• Strong organizational, analytical, and problem-solving skills
• Ability to work independently while collaborating effectively across teams
• Strong interpersonal skills and the ability to build trust with cross functional teams and oversees vendor partners
• Proficiency in Microsoft office, (esp. Excel) and PLM systems
• Self-starter, ability to multi-task and manage multiple projects on an ongoing basis 
• Excellent written and verbal communication skills 
• Excellent organizational and time management skills with appropriate sense of urgency 

The base salary range for this position is $80,000-$85,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

As the Associate Men’s Merchandiser, you will create and drive assortment strategies. By being the expert on customer needs and marketplace capacity, you will be the lead of building consumer focused assortments. You will select products that meet financial plans and deliver business results. The Associate Men’s Merchandiser will drive cross-functional alignment with Design, Buying, Planning, Product Development and Production to ensure the right product is delivered on- time and meets cost targets. This position will serve as the strategic business driver for the product, ensuring product and presentation enhances the brand while achieving sales targets and maintains brand integrity for both Stores and Web.

RESPONSIBILITIES  

• Develop seasonal strategies that meet or exceed sales goals, margin targets, and align to the overarching company strategy
• Create and communicate seasonal line plans to guide design, product development and production in support of company objectives
• Merchandise and present seasonal product assortments that meet sales and margin targets
• Present seasonal product assortment to upper management, wholesale and global teams
• Create assortment strategies with an understanding of fabric and materials, as well as lead times
• Track business performance; Identify risks and opportunities for reacting to current business
• Create and communicate pricing strategies that align with brand positioning
• Communicate to appropriate cross-functional partners
• Maintain and demonstrate expert knowledge of customer base through strong field relationships, frequently visiting stores and constantly reaching out for direct consumer feedback
• Maintain and demonstrate constant understanding of the competitive environment
• Participate in key business meeting throughout the product creation process

QUALIFICATIONS

• A minimum of 3-4 years’ experience
• Entrepreneur spirit
• Strong relationships and experience with product development, design, production and buying teams
• Deep knowledge of current men’s market
• Natural leader and problem solver with a growth mindset
• Excellent communication and organizational skills
• Excell and Microsoft Office skill required

The base salary range for this position is $90,000-$100,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

The Brand Protection Manager plays a key role in safeguarding the brand by identifying and removing counterfeit and unauthorized products across both online and offline markets in the region. The role requires close collaboration with domestic and global partners and strong expertise in regional enforcement environments. Based in Shanghai, regular travels are required.  

RESPONSIBILITIES  

• Act as the primary APAC liaison for the Global Brand Protection team, supporting global initiatives and regional projects.
• Manage strategic relationships with relevant authorities (Customs, MSA, PSB, etc.), and online marketplaces in the region to facilitate successful risk analysis and enforcement.
• Take the lead in monitoring and responding to the unauthorized resale of ALO products on physical and online marketplaces including conducting investigations and initiating relevant civil and criminal actions.
• Provide regular enforcement updates and risk insights.
• Oversee vendor activity, ensuring data quality and protocol compliance.
• Analyze trends and support process improvements.

QUALIFICATIONS

• 8+ years of full‑time experience in anti‑counterfeiting enforcement and brand protection.
• Strong knowledge of intellectual property law, including civil and criminal frameworks, trademark strategy, prosecution, and use requirements.
• Proven experience working with law enforcement, customs, investigators, agencies, and law firms.
• Familiarity with APAC online platforms and social media ecosystems.
• Fluent in English and effective in cross‑cultural, global team environments.
• Highly organized, proactive, adaptable, and willing to work flexible hours.
• Must be currently based in Shanghai or Hong Kong

#S-DNI

OVERVIEW

The Brand Protection Manager for EMEA plays a key role in safeguarding the brand by identifying and removing counterfeit and unauthorized products across offline markets in the region. The role requires strong expertise in regional enforcement environments and close collaboration with global and regional partners. The position is based in Paris and involves regular travel.

RESPONSIBILITIES

• Act as the primary EMEA liaison to the Global Brand Protection team, supporting global initiatives and regional projects.
• Lead and coordinate offline enforcement activities, including investigations, test purchases, and civil or criminal actions.
• Work closely with investigators, law firms and other enforcement partners to ensure timely, complete, and well‑documented case execution.
• Manage strategic relationships with customs, police, and other authorities to support risk assessment and enforcement.
• Maintain accurate case‑tracking systems, documenting investigation updates, status changes, and enforcement results.
• Prepare case summaries, data logs, and investigation status reports.
• Oversee vendor activity, ensuring data quality and protocol compliance.
• Analyze trends and support process improvements.

QUALIFICATIONS

• 5+ years of experience in anti‑counterfeiting enforcement and brand protection.
• Strong project coordination and organizational skills, with the ability to manage multiple investigations and vendors across the region. 
• Demonstrated experience collaborating with law enforcement, customs, investigators, agencies, and law firms.
• Clear communication skills with the ability to organize and escalate case information effectively.
• Experience using structured tracking and reporting systems.
• Strong understanding of intellectual property law, including civil and criminal frameworks and trademark strategy.
• Fluent in English and effective in cross‑cultural, global team environments.

OVERVIEW

We’re seeking a highly organized, proactive Influencer Marketing Assistant to support the execution of influencer partnerships, product seeding, and cross-functional marketing initiatives. This entry-level role will play a key part in coordinating logistics, managing product orders, and supporting influencer onboarding, acting as a central connector across internal teams and external partners.

RESPONSIBILITIES  

Influencer & Partner Support

• Assist with onboarding new influencer  partners, including collecting required documentation and supporting setup in payment platforms (e.g., Coupa)
• Support contract and asset management by organizing and uploading influencer deliverables across internal systems
• Help maintain accurate records of influencer information, contracts, and payment status

Product Seeding & Gifting

• Manage ongoing product orders for influencers, press, VIPs, and stylists, including placing orders and sharing tracking details
• Support daily athlete gifting to maintain relationships and drive organic brand engagement
• Assist with larger-scale gifting initiatives (e.g., press previews), including order coordination and tracking

Logistics & Operations

• Own end-to-end sample and product order coordination, including placing orders, tracking shipments, and ensuring timely delivery—especially for international destinations
• Coordinate global shipping logistics, including documentation, customs clearance, duties/taxes, and resolving delivery issues
• Partner closely with warehouses, logistics teams, and external vendors (e.g., hotels, production agencies) to ensure smooth execution of activations and campaigns
• Support return shipping and inventory tracking as needed
• Booking cars, glam for events and shoots, handling invoices once completed

Tracking & Reporting

• Maintain centralized trackers for all product orders, shipments, and sample movements, ensuring real-time visibility for cross-functional teams
• Assist in updating campaign calendars and activation schedules with relevant logistics information

Cross-Functional Coordination

• Act as a liaison between influencer, experiential, logistics, warehouse, and external partners to support seamless campaign execution
• Provide general administrative and project support to the broader marketing and influencer teams

QUALIFICATIONS

• 0–2 years of experience in marketing, PR, operations, or a related field (internships included)
• Strong organizational and project management skills with high attention to detail
• Excellent communication skills and ability to coordinate across multiple stakeholders
• Comfortable working with spreadsheets and tracking tools (Excel/Google Sheets)
• Interest in influencer marketing, brand partnerships, and operations/logistics
• Ability to manage multiple priorities in a fast-paced environment
• Experience with influencer platforms, shipping/logistics coordination, or payment systems (e.g., Coupa)
• Familiarity with international shipping processes and customs documentation
• Background or interest in fashion, wellness, or lifestyle industries

The base pay range for this position is $27/hr-$30/hr which represents the current range for the non-exempt position. Please note that actual pay will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

The Online Brand Protection Manager plays a critical role in safeguarding the brand’s digital presence by identifying and removing counterfeit products and other illicit content across e-commerce platforms and websites. This role requires strong expertise in online brand protection, a solid understanding of platform ecosystems, and the ability to collaborate effectively with internal stakeholders and external partners.

RESPONSIBILITIES

• Lead and manage online brand protection initiatives in collaboration with external vendors. 
• Oversee vendor performance, including defining KPIs, monitoring outcomes, and optimizing cost efficiency. 
• Build and maintain strong relationships with key online platforms to support risk assessment and enforcement actions. 
• Deliver regular reporting, insights, and risk analysis to stakeholders. 
• Analyze trends and identify opportunities to improve processes and enforcement strategies.

QUALIFICATIONS & EXPERIENCE

• 3+ years of experience in Online Brand Protection (OBP). 
• Strong understanding of intellectual property (IP) laws and enforcement practices. 
• Proven experience working with e-commerce platforms and specialized OBP vendors. 
• Familiarity with APAC online platforms and social media ecosystems is a plus. 
• Fluent in English with the ability to work effectively in cross-cultural, global environments. 
• Highly organized, proactive, and adaptable, with a willingness to work flexible hours when needed.

OVERVIEW

We are seeking a Business Systems Analyst with deep expertise in ERP systems supporting Accounting and Finance. In this role, you will partner with Finance, Accounting, and Technology teams to design, implement, and optimize business systems that enable operational efficiency and scalable growth. The ideal candidate combines strong technical knowledge with a clear understanding of accounting/finance processes and thrives on bridging business needs with system capabilities. This position will report to the Director of Business Analysis, work alongside the group’s other Business Analysts, and coordinate with the Business Systems, IT Operations, and Business Intelligence groups. Interaction and coordination with other departments will be frequent as we align evolving business capability needs with robust, stable technical systems and their corresponding business processes.

RESPONSIBILITIES  

• Implement, configure, and maintain ERP and related systems supporting Accounting and Finance functions.
• Partner with Finance and Accounting leaders to understand evolving needs, translate requirements into system solutions, and ensure alignment with best practices and compliance requirements.
• Utilize Business Intelligence tools to deliver insights, ensure data integrity, and support process optimization and business growth.
• Lead IT aspects of application enhancements, including requirements gathering, solution design, testing, deployment, training, and post-go-live support.
• Identify, troubleshoot, and resolve system issues; test fixes and enhancements to ensure reliability and accuracy.
• Build strong relationships with Finance leadership and end users to provide proactive recommendations and identify opportunities for automation or improved system utilization.
• Conduct recurring operational reviews to assess system performance, prioritize enhancements, and deliver ongoing improvements.

QUALIFICATIONS

• Minimum of 3 years of experience in Business Analysis, Systems Administration, or Finance Application Support.
• Proven experience in implementing and supporting ERP or financial systems (e.g., NetSuite, Oracle, SAP, Workday Financials, Microsoft Dynamics).
• Strong understanding of Accounting and Finance principles (e.g., GL, AP, AR, Fixed Assets, Revenue Recognition).
• Familiarity with system integrations, APIs, and data flows between Finance and other enterprise systems.
• Self-motivated with excellent organizational skills and the ability to manage multiple priorities.
• Strong technical aptitude with outstanding written and verbal communication skills.
• Experience with SOX/internal controls or compliance-related system requirements is a plus.
• Knowledge of automation tools (e.g., RPA, workflow engines) or process improvement methodologies (Lean, Six Sigma) is a plus.
• This position requires you to be in office out of our corporate headquarters in Los Angeles 

The base salary range for this position is $115,000-$130,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

This role will be rooted within our Product design team, with strong interdisciplinary collaboration with the Design, Innovation, Materials, and Product Management teams. Here you will be be building, creating, and curating a footwear materials library from a creative and strategic perspective, ensuring our collection aligns with future business needs. This brand-new position is crucial for close collaboration with our footwear designer & accessories director.

Your sharp eye for trends, cutting-edge technologies, and color design brings a unique and new perspective to the development of our collection. You bring an understanding of the needs and executions our footwear business requires from a fashion and technical point of view. With a comprehensive understanding of the fashion and technical requirements of our footwear business, you easily translate these insights into your designs using carefully curated materials and color applications to create high-performing products. We need a strong technical team player that will evolve in a very fast-paced environment. Your expertise in sourcing and integrating new footwear materials collections will be invaluable in collaborating with our inline apparel materials team to build out the collection.

RESPONSIBILITIES  

• Focusing on our Entire Footwear collection, you easily collaborate with different teams and maintain a great overview of the projects you are leading.
• Work closely with the lead for Color and the senior footwear designer to curate the color collection, sometimes working very closely with the co-founder of the brand.
• Keeping an eye for the unusual, design, trends and new material technologies that will inspire your daily work that you are able to transcribe into great ideas.
• Proactively hunt for trends regarding the latest colors, materials, finishes, and innovative technologies in the industry.
• Collaborate very closely with the footwear & accessories team, defining signature executions that will visually connect our apparel and footwear collections.
• Gather insights from cross-functional teams to support the implementation of selected materials.
• Build out a materials library and collection for Alo footwear, create new collections and developments with our PD partners to get ahead. Create new vegan and sustainable options for footwear.
• Supporting on technical solutions within each product family by understanding the material DNA of each product and complex techniques of shoe making.
• In collaboration with our R&D material specialists, making sure that only materials which are both functional & vegan/sustainable  are selected for projects you lead.
• Owning projects from concept through final delivery by collaborating very closely with our development team and footwear designer, creating and handing over clear CADs & briefs for production.
• Increase our industry knowledge by collecting information from trade shows, retail stores, market visits, and partnering with our internal teams on consumer insights.

REQUIREMENTS

• You hold a Bachelor's or Master's degree in Textile Design or Industrial/Product Design.
• You bring 8+ years of working experience in the Sporting Goods/Apparel/Fashion industry, specializing in Color & Textile Design.
• You demonstrate a proven track record of understanding the Global and North American markets, derived from direct engagement with consumers and communities.
• You bring a wealth of experience from both larger and smaller brands, enabling adept navigation within a growing and fast-paced company like Alo.
• You showcase a robust portfolio showcasing expertise in engineered materials, trims, innovative dyeing techniques, and color applications across lifestyle and performance products.
• You bring a strong track record and knowledge of working with key retailers within the fashion performance & street footwear landscape
• You possess strong organizational skills, adept at managing complex projects within overlapping timelines and seasons and projects with footwear and accessories.
• You have an entrepreneurial attitude, ambition, and willingness to take on challenges
• You are a strong communicator with proven experience presenting projects to a wider team of decision makers and adapt messaging to suit varied audiences.
• You align with Alo's ethos of kindness, positivity, and enthusiasm in all endeavors.
• You have excellent 2D software skills in Adobe Illustrator, Photoshop, InDesign. Experience in rendering programs are a plus. Fluency in English, both written and spoken, is required, with proficiency in other languages being a plus.

The base salary range for this position is $100,000-$120,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

#LI-ONSITE