Mindful movement. It’s at the core of why we do what we do at ALO —it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
We are so inspired by the people we surround ourselves with and we aspire to have the same be true for them. That’s why we work to make the ALO culture authentic to a yoga lifestyle —Our office is located in the heart of Beverly Hills in close proximity to shops and restaurants. Our building was designed by world-renown architect I.M. Pei — there’s plenty of natural light, open space with a co-working vibe, an in-building gym, calming yoga and meditation studio and an indoor tree spanning 3 floors.
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Overview
The 3PL Operations Manager is responsible for managing the relationship, performance, financial oversight, and strategic alignment of Third-Party Logistics (3PL) distribution partner at our Lichfield location. This role serves as the primary point of contact for the 3PL provider at the location.
The primary objective of this role is to continuously enhance service levels, operational efficiency, cost performance, and customer experience with the outsourced distribution operations. This position plays a critical role in launching new initiatives, driving continuous improvement, optimizing financial performance, and supporting the development of Alo’s flexible, customer-centric fulfillment strategy.
The role requires a balance of strategic thinking, analytical capability, and hands-on operational leadership, with regular on-site presence at 3PL partner facilities.
Key Responsibilities
3PL Performance & Relationship Management
Serve as the primary point of contact for 3PL distribution partners.
Manage and monitor 3PL performance across service, cost, capacity, and operational KPIs.
Develop, maintain, and enhance KPIs and SLAs to ensure service expectations are consistently met or exceeded.
Conduct regular service level reviews and lead monthly, quarterly, and annual business reviews with 3PL partners.
Ensure 3PL alignment with Alo’s operational plans, forecasts, and peak readiness strategies.
Identify operational risks and proactively implement mitigation plans, particularly during peak periods.
Be present on-site at 3PL facilities to oversee performance and drive operational execution.
Financial & Budget Management
Oversee 3PL financial performance, including budget management, invoice reconciliation, and cost control.
Ensure partners operate within approved budgets and implement corrective action plans when variances occur.
Support accrual processing and provide variance analysis to leadership.
Develop and document internal processes to strengthen financial oversight and drive cost optimization initiatives.
Contribute to short- and long-term third-party distribution strategy and cost planning.
Operational Excellence & Continuous Improvement
Lead cross-functional initiatives to enhance throughput, efficiency, and service levels across DTC, retail, and wholesale fulfillment channels.
Drive process improvements and systems enhancements in collaboration with internal and external stakeholders.
Prioritize projects and software feature requests while managing stakeholder expectations.
Ensure successful system integrations by aligning requirements, timelines, and internal/external resources.
Partner with regional and global teams to implement continuous improvement programs and adopt industry best practices.
Strategy & Cross-Functional Collaboration
Act as the operational bridge between internal teams (Customer Service, Digital, Retail, Supply Chain) and external 3PL providers.
Provide data-driven insights into 3PL capabilities, constraints, and performance opportunities.
Support data integrations to ensure alignment with internal reporting platforms and effective SLA management.
Support RFP/RFI processes and contract negotiations in partnership with logistics and category teams.
Coordinate cross-regionally to ensure alignment on contracts, rates, SLAs, compliance metrics, and operational standards.
Qualifications
Bachelor’s degree in Engineering, Operations, Business Administration, Supply Chain, or related field; or equivalent operational experience (5+ years).
Proven leadership experience in 3PL, distribution, manufacturing, or logistics environments.
Experience managing both e-commerce (DTC) and retail/wholesale fulfillment operations strongly preferred.
Strong understanding of distribution center operations, supply chain management, and logistics performance metrics.
Experience managing budgets, financial reconciliation, accruals, and cost control initiatives.
Demonstrated ability to lead cross-functional projects in fast-paced, process-driven environments.
Experience supporting RFP/RFI processes and contract management preferred.
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Manager, HR Business Partner – Retail serves as a strategic people partner to Retail leadership, supporting store operations and field teams across a geographically dispersed workforce. This role aligns people strategies with retail business objectives, driving performance, engagement, and compliance in a fast-paced environment.
RESPONSIBILITIES
Strategic Leadership Serve as a trusted advisor to leadership, driving strategic people initiatives and organizational design improvements that enhance performance, agility, and employee experience. Has a strong understanding of business functions to align HR strategies with long-term business plans.
Organizational Effectiveness Champion organizational change, change management, and process improvement initiatives. Assess organizational health and partner with leaders to shape team structures, capabilities, and culture.
Talent Strategy & Succession Planning Drive talent management initiatives, including succession planning, leadership development, and workforce planning. Drive proactive strategies to identify, develop, and retain top talent across functions.
Employee Experience & Engagement Support and implement scalable programs to promote a high-performance, inclusive culture. Analyze engagement data and partner with leadership to improve employee experience and retention.
Employee Relations Oversight Provide strategic guidance on employee relations matters and ensure consistency, fairness, and compliance. Conducts effective, thorough and objective investigations. Support the resolution of escalated issues and serve as a sounding board to HRBPs.
Performance Management & Coaching Lead the design and execution of performance management strategies that support leadership accountability, employee growth, and business results. Coach leaders on giving feedback, setting goals, and developing teams.
Compliance & Risk Mitigation Ensure HR practices remain in compliance with evolving labor laws and regulations. Anticipate risk and implement proactive mitigation strategies across HR disciplines.
Team Development Coach, and develop HR Business Partners, setting direction and ensuring consistency in HRBP support across the corporate organization.
Data-Driven HR Decision Making Use data and analytics to assess trends, identify opportunities for improvement, and influence business decisions. Develop and report key HR metrics that inform strategy.
Key Competencies
Strong retail business acumen and field leadership partnership
Ability to influence senior retail leaders
Sound judgment and discretion
Change leadership and organizational effectiveness
Data-driven decision making
QUALIFICATIONS
Bachelor’s degree required;
SHRM-SCP, SPHR, or equivalent certification preferred
8+ years progressive HR experience, including retail or field-based support
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Brand Protection Manager for EMEA plays a key role in safeguarding the brand by identifying and removing counterfeit and unauthorized products across offline markets in the region. The role requires strong expertise in regional enforcement environments and close collaboration with global and regional partners. The position is based in Paris and involves regular travel.
RESPONSIBILITIES
Act as the primary EMEA liaison to the Global Brand Protection team, supporting global initiatives and regional projects.
Lead and coordinate offline enforcement activities, including investigations, test purchases, and civil or criminal actions.
Work closely with investigators, law firms and other enforcement partners to ensure timely, complete, and well‑documented case execution.
Manage strategic relationships with customs, police, and other authorities to support risk assessment and enforcement.
Maintain accurate case‑tracking systems, documenting investigation updates, status changes, and enforcement results.
Prepare case summaries, data logs, and investigation status reports.
Oversee vendor activity, ensuring data quality and protocol compliance.
Analyze trends and support process improvements.
QUALIFICATIONS
5+ years of experience in anti‑counterfeiting enforcement and brand protection.
Strong project coordination and organizational skills, with the ability to manage multiple investigations and vendors across the region.
Demonstrated experience collaborating with law enforcement, customs, investigators, agencies, and law firms.
Clear communication skills with the ability to organize and escalate case information effectively.
Experience using structured tracking and reporting systems.
Strong understanding of intellectual property law, including civil and criminal frameworks and trademark strategy.
Fluent in English and effective in cross‑cultural, global team environments.
For CA residents, Job Applicant Privacy Policy HERE.
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Director of Retail Operations, APAC is responsible for ensuring that ALO's global retail strategies are translated into locally relevant, seamlessly executed operations across the region. This role leads in-market Retail Operations Managers, adapting global operating models and rollout plans while ensuring flawless execution across communications, logistics, training, and measurement. This leader operates with a servant mentality towards the field. While reporting into the Global Retail Operations function, this role operates in lock step with our APAC market leadership team to ensure tools, processes, and systems provided to the field work seamlessly. This role will build strong peer-level partnerships with local peers, including Logistics, Loss Prevention, Planning, and Marketing, that allows for empowered decision-making in-region without unnecessary escalation. This role requires strong decision quality – knowing when to adapt, when to call for help, and when to hold the line on global standards.
RESPONSIBILITIES
Manage cross-functional critical-path milestones for new country enablement activities, maintaining detailed project plans and trackers to drive towards first store business enablement.
Conduct impact and gap assessment against global operating model, systems, and processes to determine local adaptations for local market.
Partner with Global Retail Operations team to develop new operating models, processes, and technology changes to adapt to store concept variations, including department store, mall, and freestanding store operating models.
Partner with local logistics and last mile delivery providers and HQ-based Supply Chain teams to develop fulfillment models customized on a store-by-store basis to meet business needs.
Support with NSO planning, coordination and training.
Own and maintain localized Retail Calendar to include local events, holidays, initiative pilots and rollouts, communication campaigns, leveraging Global Retail Calendar as baseline.
Oversee all store and field leader communications via Zipline communication platform, leveraging global communication content as baseline, managing translation to local language while maintaining feeling and essence of messaging.
Maintain Zipline Resource Library for country, ensuring that all policies and procedures align to local market expectations and are translated for local consumption.
Support facilitation of weekly market level field leader meetings, ensuring general alignment with global approach.
Support planning, logistics, and facilitation of market events in conjunction with field leadership and global teams.
Own the regional retail calendar, sequencing global and local initiatives around workload, capacity, and market-specific considerations.
Lead end-to-end execution of global initiatives in-region, ensuring full integration across communications, translations, logistics, training, and measurement.
Ensure launches are complete, relevant, and seamless to execute prior to reaching stores.
Measure adoption and execution success, sharing insights with both regional leadership and HQ.
Build deep store operations expertise through participating in hands-on store process execution and maintain detailed understanding of ALO's policies and procedures.
Safeguard against siloed or fragmented approaches, ensuring the region reflects ALO's global brand, standards, and culture.
Build strong peer-level relationships with regional leaders across Logistics, Loss Prevention, Planning, Buying, Technology, Merchandising, and Marketing.
Identify opportunities for process improvements to simplify execution and drive labor efficiencies while maximizing business and operations performance.
Support solution design, testing, and policy and procedure development for operational rollouts.
Demonstrate strong decision quality: knowing which processes and policies can flex, which must hold, and when to escalate to global leadership.
Regularly review operational KPIs at store level and partner with field leader and store teams to drive KPI improvements and delivery against KPI expectations. Responsible for driving key operational metrics including Inventory Accuracy, Shrink, and Recovery/Replenishment Rates.
QUALIFICATIONS
Minimum of 10 years in multi-country retail operations management across APAC, with a focus on execution in Hong Kong, Taiwan, Macau, South Korea, Japan, Australia, and NZ. Experience at a global brand preferred.
Proven project management skills and the ability to thoughtfully develop and manage against detailed timelines.
Self-starter with ability to identify issues, propose solutions, and implement improvements
Ability to support a non-traditional work schedule (including holidays and weekends) to support stores, as needed
Advanced knowledge of Microsoft Office Suite, especially Excel and PowerPoint
Ability to travel to retail store locations throughout APAC and HQ office in Los Angeles as needed.
For CA residents, Job Applicant Privacy Policy HERE.
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
ALO is seeking a brand-new Regional Asset Protection Manager to lead and scale our Asset Protection (AP) and Health & Safety function across Canada. This role will be based out of Toronto, Ontario.
This pivotal role will support the brand’s mission to elevate mindfulness and movement by safeguarding our sanctuaries, teams, and assets. Partnering with regional AP counterparts in the United States, Europe, and APAC, as well as the Director of Asset Protection & Safety, you will help design and implement region-specific strategies rooted in data analysis, technology, compliance, and field engagement. This role will support a retail portfolio across multiple Canadian markets.
RESPONSIBILITIES
Asset Protection
Analyze stock loss and shrinkage data across multiple sites and partner with Retail Operations to develop and execute strategies mitigating internal and external theft, fraud, and operational errors.
Lead site-specific assessments for high-risk or high-loss locations and deliver action plans that reduce exposure and improve compliance.
Investigate suspected internal and external incidents including organised retail crime (ORC), fraud, and employee misconduct using exception-based reporting, analytics, and available technology.
Operational Security Oversight
Conduct thorough site risk assessments and vulnerability reviews in compliance with Canadian federal, provincial, and local safety and security regulations.
Partner with global leadership to pilot and implement security technologies and operational enhancements tailored to Canadian market needs.
Manage physical security infrastructure, including CCTV, alarm systems, access controls, and key/safe protocols, ensuring compliance with privacy and surveillance laws (e.g. PIPEDA and applicable provincial legislation).
Oversee third-party security providers, including guard force management, contract execution, post orders, and service level compliance to ensure safety, brand alignment, and cost efficiency.
Optimise the deployment of external security resources based on risk levels, location needs, foot traffic, and regional events.
Health & Safety Compliance
Champion adherence to occupational health and safety legislation across all retail locations in line with federal and provincial laws (e.g. Ontario Occupational Health and Safety Act and equivalent provincial statutes).
Conduct regular audits and partner with store teams and People & Culture to improve safety training, incident reporting, and overall risk management.
Ensure sanctuaries maintain a high standard of workplace safety, employee wellbeing, and regulatory compliance.
Incident Response & Case Management
Respond to critical incidents such as theft, violence, protest activity, vandalism, or emergencies, maintaining situational awareness across Canada.
Oversee investigations to ensure they are conducted lawfully, ethically, and in partnership with People & Culture and Legal teams.
Coordinate with law enforcement, legal advisors, insurers, and security vendors to resolve incidents and prevent recurrence.
Field Engagement & People Development
Coach and support store teams on Asset Protection awareness, safety protocols, and operational discipline.
Deliver training for new store openings and existing locations with a focus on risk reduction and a strong culture of safety.
Manage regional third-party security vendors, post orders, and service levels.
Reporting & Compliance
Deliver structured reporting (monthly, quarterly, annually) on AP trends, KPIs, safety metrics, and incident outcomes to inform strategic decisions.
Ensure compliance with all local licensing, employment, and privacy laws related to security services and safety programs.
Remain informed of evolving legal, political, environmental, and social risks that could impact business continuity and employee safety across Canada.
Additional Duties
Perform other responsibilities, tasks, and assignments as requested, required, or deemed necessary by leadership to support the business and brand mission.
QUALIFICATIONS
Bachelor’s degree or equivalent combination of experience in retail loss prevention, law enforcement, private security, risk management, or occupational health & safety.
Minimum 5 years of field-based, multi-site Asset Protection or Loss Prevention experience within Canada or comparable markets.
Minimum 2 years of leadership experience overseeing multi-site operations and/or third-party vendor performance.
Strong understanding of Canadian occupational health & safety legislation and privacy regulations.
Exceptional interpersonal, investigative, and analytical skills; able to communicate effectively with all levels of leadership and external partners.
Demonstrated ability to influence cross-functionally in a fast-paced, scaling retail environment.
Technologically proficient in MS Office, RFID, CCTV platforms, POS reporting tools, and case management software.
Willingness and ability to travel extensively across Canada, including evenings and weekends as needed.
Fluency in English required; French proficiency preferred.
For CA residents, Job Applicant Privacy Policy HERE.
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
We’re hiring an Operations Program Manager to partner with the Global Construction & Facilities team to drive program and process excellence across store development and facilities operations. This hands-on program role will design, implement, and continuously improve workflows, tooling, onboarding, and AI-enabled automation that increase velocity, consistency, and data-driven decision making across real estate, design and construction. The ideal candidate understands the full lifecycle of store development (real estate, design, construction and handoff to operations), thinks strategically about short- and long-term roadmaps, and can translate vision into pragmatic programs, tools and measurable outcomes.
This role reports directly to the VP of Construction & Facilities and will also hold a dotted-line relationship into Regional Construction & Facilities Directors to ensure regional alignment, adoption and feedback loops. It is both strategic and operational — owning program roadmaps, requirements, vendor/partner evaluation, cross-functional change management, and the hands-on delivery of tooling, integrations, and training to ensure high adoption and business impact.
RESPONSIBILITIES
Own the program roadmap for process, tooling, and automation across Construction & Facilities — prioritize initiatives that deliver the greatest operational leverage and ROI.
Map, document, and continually refine end-to-end workflows for store development (site selection / landlord work, design iterations, permitting, construction, closeout, and facilities handover).
Drive design, implementation and adoption of project management and facilities management platforms and supporting tools (e.g., Smartsheet, Procore / PlanGrid / Autodesk, Service Channel or equivalents). Lead configuration, templates, reporting, and governance.
Lead AI enablement and automation initiatives — identify opportunities, develop pilots (e.g., document classification, automated notifications, schedule risk detection), and operationalize successful pilots into production.
Build and maintain integrations between systems (PM platforms, finance, asset/facilities systems, reporting) to ensure a single source of truth for project data and KPIs.
Establish program governance, success metrics, SLAs and reporting that provide transparency to senior leadership and cross-functional stakeholders.
Lead onboarding and training programs (playbooks, workshops, office hours) to drive consistent adoption and maturity across regional teams and external partners.
Partner tightly with Real Estate, Store Design, Construction, Facilities, Operations, IT and Finance to align on requirements, timelines and change management plans; actively engage Regional Construction & Facilities Directors via the dotted-line relationship to surface regional needs and ensure rollout fidelity.
Evaluate and manage external technology vendors and professional services partners; write RFPs, manage selections and oversee implementations.
Run pilot programs and iterative releases — collect user feedback, measure outcomes, and roll out scalable solutions.
Provide regular executive updates and deliver clear presentations that communicate strategy, status, risks and outcomes.
Serve as a subject matter expert on process best practices across retail store development and facilities operations.
QUALIFICATIONS
7+ years of program / operations / product management experience supporting construction, facilities, or store development programs (retail experience highly preferred).
Demonstrated understanding of the full store development lifecycle including real estate/lease milestones, design review cycles, permitting, construction delivery and closeout / operational handoff.
Hands-on experience implementing and administering Smartsheet and at least one construction PM platform (Procore, PlanGrid, Autodesk BIM 360 or equivalent).
Proven track record delivering process automation, system integrations, or AI/machine learning pilots into production.
Strong technical aptitude with experience defining requirements for integrations, data models and dashboards (experience with APIs, ETL or BI tools is a plus).
Excellent communicator and presenter — able to synthesize complex concepts for executives and build buy-in across distributed teams.
Strong project and change management skills with experience building training and onboarding programs.
Comfortable operating in a fast-paced environment — self-driven, curious, and able to balance big-picture strategy with tactical execution.
Bachelor’s degree in Construction Management, Engineering, Business, or related field (or equivalent experience). PMP, Lean, or Agile certifications a plus.
For CA residents, Job Applicant Privacy Policy HERE.
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Overview
We are seeking a strategic and dynamic HR Manager to support Alo’s operations across Hong Kong, Macau, and Taiwan. This role will act as the regional HR lead responsible for ensuring HR programs, compliance, and employee experience are aligned with both local market requirements and Alo’s global People strategy.
This position will partner closely with regional business leaders to support retail expansion while building a strong people infrastructure that reflects Alo’s culture and high-performance standards.
Key Responsibilities
Regional HR Leadership
Serve as the primary HR partner for Hong Kong, Macau, and Taiwan operations.
Implement scalable HR policies, systems, and practices aligned with Alo’s global standards.
Support workforce planning and organizational growth as Alo expands its presence in the region.
Employee Experience & Culture
Partner with store leadership and regional management to strengthen team engagement and performance.
Promote Alo’s culture through leadership coaching, team development, and employee initiatives.
Provide guidance on employee relations issues and workplace concerns.
Legal Compliance & Risk Management
Ensure compliance with Hong Kong, Macau, and Taiwan employment regulations and labor standards.
Maintain local HR policies, contracts, and employee documentation.
Work with Legal and Global People teams to manage employment risk and maintain best practices.
People Operations & Payroll
Manage the employee lifecycle including hiring, onboarding, development, and offboarding.
Coordinate payroll administration with local vendors and finance partners.
Maintain HRIS data integrity and support workforce reporting and compliance.
Cross-Regional Collaboration
Collaborate with Global People, Retail, Finance, and Operations teams to ensure alignment between regional operations and global HR initiatives.
Provide regional insights to support benefits strategy, talent planning, and market expansion.
Support future retail and studio growth across the HMT region.
Qualifications & Experience
6–10+ years of HR experience.
Strong understanding of Hong Kong, Macau, and/or Taiwan employment regulations.
