We’re looking for a Customer Experience Manager to join Good Chop’s dynamic Operations team. This person will play a pivotal role in managing Good Chop’s end to end customer care experience, ensuring all of our customers receive exceptional service every time they interact with a customer care agent. This person will balance customer centricity with operational rigor, continuously identifying and implementing opportunities to improve the customer experience across teams. 

You will … 

• Develop and own our CX strategy: Transform customer care from a reactive support function to a proactive experience driver, measurably building loyalty and revenue.
• Supervise Customer Care agents: Manage our team of customer care agents, including: monitoring their performance and compliance, conducting quality assurance (QA) audits, updating and designing SOPs, and implementing changes that will result in stronger performance and a better customer experience.    
• Manage learning & development: Ensure our agents are equipped with the best and most up to date content and training materials to provide best in class customer service.
• Own performance management: Own and analyze key performance metrics (NPS, Customer Satisfaction, Customer Effort, Cancellation Rate, Avg Order Rate, QA scores) to continuously improve service quality and operational efficiency.
• Gather the voice of the customer: Build robust feedback loops to ensure the customer's voice informs and inspires product, marketing, and operational decisions company-wide.
• Provide cross-functional leadership: Establish effective escalation paths and build processes that enable cross-functional teams to resolve issues quickly, confidently, and with empathy.
• Innovate & automate: Strategically identify and implement automation where it enhances the customer experience, while preserving human touchpoints where they matter most.
• Be our customer’s advocate: Champion initiatives to delight our customers, using thoughtful problem-solving to identify high-impact opportunities and go above and beyond for customers.

You are… 

• Customer-obsessed: Committed to creating a five-star customer experience and delivering a product that is second to none
• A clear communicator: With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Analytical: Data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Strategic: You recognize and resolve situations that are ambiguous or challenging, and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking of contingency plans
• Self-starter: Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan, and executing flawlessly 

You have… 

• 5+ years of experience managing customer experience / support teams, ideally at another DTC consumer business
• Advanced Excel skills and comfort with data analysis; experience with SQL or Tableau is a plus
• Strong analytical and project management skills with a bias toward action
• BA/BS in fields such as Business, Communications, Marketing, English, or a related field 

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We’re hiring a Sales Tax Analyst to join the HelloFresh U.S. Finance team. Reporting to the Sales Tax Manager, this role will support key aspects of the U.S. tax function, with a primary focus on sales tax maintenance, tax technology, and property tax management.

The Sales Tax Analyst will support multiple U.S. legal entities in maintaining sales tax compliance across the U.S. This includes managing recurring state and local tax filings, supporting audits, driving process improvements, and contributing to special projects across the tax function.

You will…

• Review U.S. sales and use tax returns prepared by Avalara 
• Maintain tax calendars and filing deadlines to ensure timely and accurate filings and payments 
• Prepare and reconcile sales and indirect tax accruals; prepare journal entries accordingly
• Compile and maintain tax workpapers and supporting documentation to ensure accuracy, completeness, and audit readiness 
• Assist with tax notices and audits, including data collection, analysis, and correspondence with taxing authorities 
• Support tax technology maintenance and automation initiatives involving Avalara and Oracle ERP 
• Aggregate and prepare data to support property tax compliance across all U.S. locations 
• Maintain records of real and personal property tax accounts and related filings 
• Respond to cross-functional tax inquiries and support ad hoc tax planning and research projects 
• Explore and leverage AI tax solutions

You are…

• A critical thinker – You use logic and reasoning to assess issues, identify risks, and develop practical solutions 
• Detail-oriented – You ensure work is accurate, complete, and well-documented with audit readiness in mind 
• Agile – You thrive in a fast-paced environment and adapt quickly to changing legislation, technology, and business needs 
• Proactive – You take initiative, identify opportunities for improvement, and drive projects forward independently 
• A strong communicator – You possess excellent interpersonal, organizational, and time management skills 

You have…

• Bachelor’s degree in Accounting, Finance, Economics, or related field 
• 1+ years of experience in public accounting or within a corporate indirect tax function 
• Experience with Avalara tax determination software; Oracle ERP experience is a plus 
• Advanced Excel and data analysis skills; familiarity with SQL and Tableau is a plus 
• Ability to independently research multijurisdictional tax issues and recommend scalable process and technology solutions

You’ll get:

• Competitive salary and 401(k) with company match (vesting immediately upon participation)
• Generous PTO policy and 4 weeks of parental leave
• $0 monthly premium and flexible health plans starting on day one
• 85% discount on your HelloFresh subscription and other product offerings
• A collaborative, dynamic work environment within a fast-paced, mission-driven company

As the FSQA Junior Category Manager, you'll be instrumental in ensuring our delivered ingredients and supplier network meet—and where possible, exceed—the high food safety and quality standards we set for ourselves. You'll play a crucial role in driving sustainable continuous improvement and total customer satisfaction, collaborating with teams across the business to achieve quality excellence

This role is based in Chippendale, NSW and reports to the FSQA Quality Assurance Lead - AU (with an indirect reporting line to the FSQA Director for matrix-based projects and global initiatives).

You will…

• Develop and strengthen robust relationships with new and existing suppliers.
• Manage day-to-day supplier interactions, including facilitating effective root cause analysis and closing out non-conformance reports (NCRs) escalated by the DC Quality Control team.
• Ensure all new suppliers and products (SKUs) are onboarded quickly and correctly, providing timely feedback to achieve a 'right first time' approach to documentation.
• Perform, document, and follow up on scheduled supplier quality visits and escalate any critical food safety risks to internal stakeholders and senior management.
• Partner closely with the Procurement team on strategic projects to ensure food safety, quality, ethical, and environmental capabilities are central to supplier selection.
• Carry out regular reviews of product specifications (SKUs) to ensure they are current and meet our Gold Standard and Quality Assurance System (QAS) targets.
• Support the DC Quality Control team with product quality assurance wherever required.
• Act as a role model and ambassador for our HelloFresh DNA and HUNGRY values, vision, and ethics.

You have…

• A degree in a related discipline (this is essential).
• Intermediate to advanced skills in G-suite and MS-suite, with proven competence in data and analytics.
• A solid understanding of food processing systems, GFSI standards, and implementing best-practice Quality Management Systems.
• Current knowledge and awareness of the practical application of Australia and New Zealand (ANZ) Food Regulations.

You are…

• Highly organised and logical in your approach to work, thriving in a fast-paced environment.1
• An excellent problem-solver with sharp attention to detail.
• A strong communicator who can build constructive relationships and influence stakeholders at all levels.
• Comfortable adapting quickly to autonomous tasks while also being a competent and effective member of cross-functional teams.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

You must have the right to work full-time in Australia

Location: Chippendale Head Office hybrid working environment with monthly visits to our distribution center in Eastern Creek 

Salary: Competitive salary & employee benefits

#LI-Hybrid

HelloFresh is seeking a  weekend senior produce  procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday  schedule (4 x 10 hour days).

The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in! 

You will … 

• This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
• Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.

You are… 

• Passionate about food and produce!
• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized  and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
• Detail-oriented and Data driven- curious about what insights can be derived from data and 

You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)

• A Bachelor’s degree is required
• 3-5 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get… (do not edit this list)

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Deine Rolle

Als HSE Manager (all genders) fungierst Du als zentrale Schnittstelle zwischen unseren strategischen Sicherheitszielen und deren operativer Umsetzung innerhalb unserer Last Mile Logistikstandorte. Du verantwortest die Weiterentwicklung einer nachhaltigen Sicherheits- und Compliance-Kultur, stellst die Einhaltung aller relevanten deutschen Arbeitsschutz- und Umweltvorschriften sicher und sorgst für hohe Sicherheitsstandards in den rund 20 Zustell-Hubs.

Bitte beachte, dass für diese Tätigkeit eine Reisebereitschaft von ca. 90% sowie ein Führerschein der Klasse B vorausgesetzt werden.

Dein Verantwortungsbereich

• Umsetzung unternehmensweiter HSE-Richtlinien in konkrete operative Maßnahmen, zugeschnitten auf unsere Logistik Hubs
• Durchführung und Weiterentwicklung von Gefährdungsbeurteilungen gemäß ArbSchG, inkl. Dokumentation und Maßnahmenverfolgung
• Leitung von Unfallanalysen, Ursachenanalysen sowie Ableitung nachhaltiger Präventionsmaßnahmen zur Vermeidung von Wiederholungen
• Gewährleistung der Einhaltung aller relevanten gesetzlichen Anforderungen im Bereich Arbeitsschutz und Umweltrecht (u. a. ArbSchG, BetrSichV, GefStoffV, BImSchG sowie DGUV-Vorschriften)
• Umsetzung regelmäßiger Begehungen und Audits im operativen Bereich sowie aktive Schulung und Coaching von Führungskräften zur Gefahrenidentifikation
• Optimierung von Sicherheitsprozessen durch strukturierte Prozess- und Risikomanagement Methoden zur kontinuierlichen Verbesserung der Sicherheitskultur
• Begleitung organisatorischer Veränderungen und Sicherstellung, dass HSE-Standards auch in Wachstums- oder Übergangsphasen höchste Priorität haben

Dein Profil 

• Abgeschlossenes Studium/ Ausbildung im Bereich Arbeitssicherheit, Umweltwissenschaften oder einem verwandten Fachgebiet 
• 3–5 Jahre relevante EHS/HSE-Erfahrung, idealerweise in einem Distributionszentrum oder Lager sowie Verständnis für Verkehrssicherheit und Flottenmanagement
• Fundierte Kenntnisse des deutschen Arbeitsschutz- und Umweltrechts (u. a. ArbSchG, BetrSichV, GefStoffV und DGUV-Regelwerk), logistikrelevanter Sicherheitsanforderungen, Brandschutzvorgaben (ASR) sowie Umwelt- und Genehmigungsanforderungen nach BImSchG, zusätzliche Kenntnisse von ISO-Standards (ISO 45001, 14001) sind von Vorteil
• Fließende Deutsch- und Englischkenntnisse (jeweils mind. auf C1 Niveau)
• Analytische, strukturierte und problemlösungsorientierte Arbeitsweise mit der Fähigkeit, komplexe Zusammenhänge in umsetzbare Sicherheitsstrategien zu überführen („Big Picture“)
• Ausgeprägte Kommunikations- und Beratungskompetenz im Umgang mit operativen Teams
• Teamorientierte Persönlichkeit mit Freude an funktionsübergreifender Zusammenarbeit und nachhaltiger Verbesserung der Arbeitssicherheit

Das bieten wir Dir

• Einen Wohlfühlarbeitsplatz mit einem tollen Team in Berlin-Kreuzberg
• Rabatte auf unsere HelloFresh Kochboxen und Convini-Produkte
• Weiterentwicklungsmöglichkeiten durch interne Trainings sowie ein jährliches Team-Budget für Weiterbildung  
• Ein flexibles Arbeitsumfeld mit Vertrauensarbeitszeit, Work From Home/Work From Abroad und Sabbatical Policy 
• Ein umfassendes Onboarding inkl. Buddy-Programm
• Spaß bei Teamevents
• Vergünstigte Fitnessangebote bei Urban Sports Club bzw. John Reed, regelmäßige Yoga-Sessions
• Initiativen für das Wohlbefinden durch Kooperationen mit der Headspace-App und Spill
• Unterstützungsangebote bei der Kinderbetreuung
• Betriebliche Altersvorsorge 
• Einen monatlichen Zuschuss zum Deutschlandticket

Bist du die fehlende Zutat?

Wenn diese Gelegenheit für Dich lecker klingt, freuen wir uns darauf, von Dir zu hören.Wir bemühen uns, dein Profil zu prüfen und Dir innerhalb von 5 Werktagen zu antworten.

#JD1005 

S'more about the team

The Manager, Purchasing leads a team of Distribution Center (DC) based buyers to ensure seamless week-to-week procurement operations for their site. They are responsible for the on time, in full, and in quality delivery as well as operational spend of ingredients and packaging. They work closely with both site level and HQ (Toronto) key stakeholders, being the primary point of contact for any procurement related activities at the DC.

Lettuce share what this role will be responsible for:

• First point of contact for any procurement-related activities (e.g. including strategic sourcing, logistics, inventory) within the site you are supporting and triage to escalate/delegate as required.
• Responsible for the purchasing strategy in the DC including supplier performance metrics, ordering strategy, work closely with DC key stakeholders to achieve business targets. 
• Develop and maintain a strong line of communication with the DC, working alongside with Production, Warehousing and Quality Teams to ensure production goes on uninterrupted and collaboratively deliver for high customer performance with the DC.
• Lead a team of buyers to issue daily/weekly POs and ensure all of our ingredients and packaging arrive on time, in full, in quality at our distribution centres. Being the escalation point for supplier performance discussions. 
• Be accountable for the region's operational spend against planned spend (COGS), lead the investigation on over or under spend on a weekly and month basis, responsible for Purchase to Pay (P2P) process for the responsible DC. 
• Reporting on team performance based on critical KPIs, including on-time delivery, production hand-offs, substitutions, invoice approval, etc. 
• Accountable for team performance and development. Drive continuous improvement initiatives and coach the team for developments. 
• All other duties, as assigned.

Sound a-peeling? Here's what we're looking for: 

• A total of 3-5 years of experience in supply chain, with experience leading a team
• Bachelors’ degree in business, supply chain, engineering, or related discipline
• Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and procurement systems
• A strong people leader who can coach and motivate team members to improve performance and develop for future roles
• A love for solving ambiguous problems under tight deadlines, and using data to drive continuous improvement efforts and relentless prioritization
• An ownership mindset; you love to think beyond the scope of a given assignment
• A positive attitude and genuine excitement for working in a fast-paced environment
• A strong collaborator and communicator

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

S'more about the team

We are looking for an Associate Category Manager, Strategic Sourcing who will help us build out our vendor network and continuously improve our end-to-end sourcing process. Reporting to the Associate Director, Strategic Sourcing Fresh & Frozen, you will contribute to and execute our strategic roadmap, manage vendor relationships, support negotiations, launch new ingredients, and streamline internal procurement processes. As part of the Procurement team, you will play a key role in improving our costs, ingredient quality, supply chain reliability, and product innovation - helping us deliver the best possible value to our customers.

Lettuce share what this role will be responsible for:

• Support development and execution of our sourcing strategy for the category, driving improvements and supply chain performance in:
  • Cost: consistently optimize our cost base
  • Quality: identify and reduce quality errors
  • Reliability: ensure supply availability and proactively mitigate risk in the supply chain
  • Customer offering: drive product innovation and create a unique competitive advantage
• Leverage large internal datasets and industry benchmarks to report on team progress against objectives, identify and prioritize new opportunities, and drive continuous improvement
• Support vendor negotiations and selection process, and lead any vendor onboarding/ offboarding as required
• Lead projects that drive innovative and sustainable packaging solutions
• Manage new and existing vendor relationships, manage pricing and supplier agreements, providing feedback on performance and collaborating on key initiatives
• Work cross-functionally within the organization to prioritize and develop new products that deliver improved value for our customers
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for: 

• Bachelor's degree in business, engineering, supply chain, or related discipline
• 3-5 years of related experience in a hands-on, high-performance environment (ideal backgrounds include sourcing, supply chain, operations, or consulting)
• Analytical and data skills: able to dig through data independently and draw helpful insights/conclusions. Strong Excel skills are a must!
• Structured approach and communication style: ability to clearly and persuasively communicate with a large variety of stakeholders
• A love for solving complex, ambiguous problems in a fast-paced environment with constant change and limited direction
• Bonus: Strategic sourcing or buying experience, ideally across different steps of the sourcing process; comfortable managing negotiations with vendors

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

As the Product (Menu) Operations Manager at HelloFresh Canada, you are responsible for the planning, execution, and performance of the weekly menus that form our product offering. You will leverage expertise in process optimization and data-driven project management to turn operational efficiencies into a superior product experience that fuels long-term customer retention and growth.

Reporting to the Senior Manager of Data Analytics, you will act as the strategic glue between Product Strategy & Innovation, Supply & Demand Planning, and Ingredient Sourcing Teams. In this role, you navigate the tension between business ambitions and real-world constraints, ensuring every menu release is both commercially viable and a delight for our customers.

Lettuce share what this role will be responsible for

• Air Traffic Control: Own the end-to-end menu lifecycle, facilitating weekly reviews & leadership sign-offs, and ensuring the menu is released on time while meeting all stakeholder needs.
• Operational Governance: Review algorithmic outputs against real-world supply chain constraints and make trade-offs between cost-to-serve and value for the customer.
• Systemic Optimization: Improve tooling, systems, and workflows to reduce friction and eliminate unnecessary overhead in day-to-day menu planning work.
• Data Reporting & Analysis: Drive weekly menu performance reporting and business review meeting preparation, including narrative, insights, and executive-ready materials.
• Ingredient & Recipe Strategy: Support key decision makers by providing data-backed input on recipe budget targets, development opportunities, and ingredient onboarding & usage.
• Stakeholder Liaison: Serve as the primary point of contact for overall menu performance, budget variance drivers, and implementation of specialized offerings like Limited Time Offerings (LTOs) and Fast-Track initiatives.
• Other operational and strategic duties as assigned.

Sound a-peeling? Here's what we're looking for

• Experience: 3-6 years in Product Operations, Commercial Planning, or Strategic Operations role with demonstrated ability to influence senior leadership (Tech/CPG environment preferred).
• Systems Thinking: You see the menu not as a list of recipes but as a multi-dimensional engine, balancing hard operational inputs (i.e. COGS, Labour, Supply) against the needs of the customer (Value, Variety, Quality) to deliver a product that feels personalized at scale.
• Team Player: Demonstrated ability to collaborate cross-functionally, manage multiple priorities, and drive alignment across teams.
• Sturdy Leadership: Comfortable adapting to changing circumstances and operating in fast-moving, ambiguous environments while building structure and driving clarity.
• Solutions Mindset: Structured thinker who can translate undefined problems into clear problem statements and execution plans.
• Project Management: Proven background in managing complex timelines and directing communications across multiple business teams.
• Data-Literacy: Advanced proficiency in Google Sheets/Excel modelling (required) and a demonstrated ability to structure findings for cross-functional stakeholders. (SQL is nice to have).

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

As the Senior Manager of Customer Care at HelloFresh Canada, you will play a crucial role in overseeing and enhancing the customer experience for our brands of HelloFresh, Chefs Plate, and Factor_. You will lead a dedicated team, ensuring that customer care operations align with HelloFresh's commitment to excellence and customer satisfaction. In this role you will drive a continuous improvement culture focused on experimentation and implementation.

Lettuce share what this role will be responsible for

• Team Leadership: Lead and inspire the customer care team, fostering a positive and collaborative work environment.
• Continuous Improvement: Implement processes for continuous improvement, utilize experiments to identify the top opportunities, and advance the voice of the customer within the organization.
• Performance Optimization: Establish and monitor key performance indicators (KPIs) and budget, implementing initiatives to improve efficiency and customer satisfaction.
• Issue Resolution: Oversee the resolution of escalated customer issues, collaborating with cross-functional teams to address root causes.
• Strategy Development: Develop and implement customer care strategies aligned with overall business objectives.
• Cross-Functional Collaboration: Collaborate with other departments and senior leaders to convey customer feedback and insights, influencing product and service enhancements. Be an active member of the Product and Broader Leadership Team.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Experience: 5+ years of experience in a senior customer care management role, preferably in e-commerce or the food industry.
• Leadership Skills: Proven ability to lead and manage a customer care team effectively, including experience managing relationships with external stakeholders/vendors, such as call centers and offshore teams.
• Communication Skills: Exceptional verbal and written communication skills.
• Analytical Skills: Proficient in data analysis to derive insights and performance metrics to use for experiments to further improve the customer experience.
• Strategic Thinking: Strategic mindset with the ability to translate customer insights into actionable strategies.
• Degree: Bachelor's degree in Business, Marketing, or a related field.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team!

In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process. 

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will...

• Take full ownership of assigned categories to develop and optimize our supply network. 
• Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
• Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
• Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
• Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
• Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
• Onboard new vendors and new SKUs to drive cost savings and improve customer experience 
• Proactively manage quality specifications and potential issues that might impact ingredient standards
• Work with the Procurement Operations Team to set  execution plans and develop best practices for tracking contract compliance by our vendors 

You are…

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences
• Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
• A project manager - You have exceptional project and people management skills

You have...

• 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting 
• 3+ years of packaging sourcing experience preferred
• Undergraduate degree preferred or equivalent relevant experience
• Fluent in Microsoft Office applications (especially Excel and Powerpoint) and Google Suite applications (especially Google sheets)
• Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team!

In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process. 

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will...

• Take full ownership of assigned categories to develop and optimize our supply network. 
• Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
• Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
• Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
• Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
• Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
• Onboard new vendors and new SKUs to drive cost savings and improve customer experience 
• Proactively manage quality specifications and potential issues that might impact ingredient standards
• Work with the Procurement Operations Team to set  execution plans and develop best practices for tracking contract compliance by our vendors 

You are…

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences
• Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
• A project manager - You have exceptional project and people management skills

You have...

• 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting 
• 3+ years of packaging sourcing experience preferred
• Undergraduate degree preferred or equivalent relevant experience
• Fluent in Microsoft Office applications (especially Excel and Powerpoint) and Google Suite applications (especially Google sheets)
• Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You'll get...

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

Location:  4951 - 110 Avenue SE, Calgary, Alberta

Schedule: Monday to Friday, 9:00 AM to 5:00 PM -  fully on-site (required flexibility to work weekends)

About the Role

The Health and Safety Manager  is responsible for building a safety culture and strong engagement on site, developing and implementing safety programs in partnership site leadership, facilitating safety training, and leading a team of HSE professionals. 

The Health and Safety Manager reports directly to the National Health and Safety Manager, and will collaborate closely with the Site Director. The Health and Safety Manager oversees a team of Health and Safety Specialist(s), Coordinator(s) and administrators; and works directly with Production Supervisors and Managers to ensure workplace safety is top priority.

What you will be doing:

• Contribute to a strong safety-first culture through employee engagement, strong health and safety management programs, and training 
• Work with Leadership to develop health and safety management systems and the associated rollout and facilitated training to ensure continued growth opportunities for the organization 
• Lead health and safety audits, routine site checks, and closing of compliance gaps to establish high safety standards and compliance with HelloFresh and OHS requirements
• Partner with site management to proactively identify, assess, analyze, and mitigate job hazards; and establish high effectiveness of controls and processes to eliminate safety risks
• Engage, motivate, and train employees on safety roles and responsibilities, accountabilities, and processes to maintain a safe workplace
• Oversee incident investigations, reporting, and management, and mentor operational personnel in its processes
• Lead safety reporting; ensure high transparency and visibility to safety metrics and alerts on site
• Oversee onboarding and on the job safety training programs for employees 
• Work with operations to develop and mentor an effective Joint Health and Safety committee
• Monitor existing and incoming relevant legislation and regulations to ensure the site meets requirements and that health and safety management programs are up to date with leadership
• Work in compliance with Provincial OH&S acts, regulations, and legislation, Industry best practice, and internal Policy and Procedure 
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties and responsibilities as assigned by the HS Sr. Manager

At a minimum, you have: 

• Completed post-secondary education  in  Health and Safety (Certificate, Diploma, Degree), or related field or equivalent work experience 
• Professional Health and Safety Designation (CRSP, CRST, CSP, ASP, CMIOSH)
• 10+ years of work experience required in Health and Safety including 3 years of verifiable leadership progression
• Demonstrated experience in providing high quality customer experience, building a safety culture, communicating to get team member buy-in
• Excellent organizational skills with ability to perform administrative tasks with high degree of accuracy
• Excellent communication skills (written and verbal), including active listening and proofreading
• Ability to perform at a high level in a fast paced and dynamic work environment
• Ability to demonstrate good, sound judgment
• Availability to work weekend schedules and in temperature controlled (it’s food, so it’s cold!) facilities
• Experience with Google Suite (Calendar, Gmail, Docs, Sheets), and video conferencing (Hangouts Meet)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

In this role, you will oversee all aspects of food safety and product quality systems on-site. You will lead the technical team while ensuring compliance with auditing standards. Additionally, you will work closely with cross-functional teams to uphold and continuously improve our quality standards.

What You Will Be Doing:

• Lead and develop a high-performing team to achieve KPIs, boost productivity, and unlock potential.
• Embody company values and address daily team inquiries, collaborating with HR and training departments as needed.
• Maintain, develop, and continuously improve the quality management systems to ensure compliance with BRCGS and company standards.
• Investigate raw material issues, perform inspections, and review/update technical procedures as necessary.
• Build strong supplier relationships and manage stock in quarantine areas effectively
• Lead and maintain continuous compliance with Food Safety and Health & Safety standards, proactively addressing any issues that arise.
• Resolve problems and escalate issues as appropriate, ensuring SOP adherence and coordinating necessary support functions.
• Conduct audits, support ad-hoc projects, and champion company strategies such as inclusivity and employee well-being initiatives.
• Act as a FSQA champion to support the mentoring, training and development of all staff to ensure awareness and understanding of food safety and quality standards and their relevance to HF objectives.

Who You Are:

• Proven experience in a quality/ compliance role within food & beverage or similar industries.
• Proven track record of experience in a people management role, demonstrating the ability to lead, motivate, and develop teams effectively!
  Proficiency in using quality management software or tools for data analysis and reporting
• Experience HACCP Level 3 & Food Safety Level 3 Degree in food science, food technology or a related field preferred 
• Proficiency in using G-Suite Software
• Confident and effective communicator with strong interpersonal, relationship building and negotiation skills

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: HelloFresh UK | Unit 2, Collaboration Way | Smartparc | Derby | DE21 7HW

Working Schedule: Mon- Fri (8am-5pm)

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

The role

As an Indirect Personnel Controller, you will be an integral part of HelloFresh's mission to empower our Leadership teams with financial insights and processes that elevate the effectiveness of how we plan and report our corporate personnel costs. Your work will directly contribute to optimizing our Group budgeting process and enhancing operational excellence. You will work on strategic initiatives to refine the quality of our personnel data, increase reporting accuracy, and ensure budget adherence.

What you’ll do

• Support the continuous improvement of indirect (corporate) personnel controlling processes for our Global and local Leadership teams.
• Collaborate with relevant teams, including FP&A, Accounting, and People, to support and maintain accurate reporting in relation to personnel costs.
• Assist in the coordination of the budget process for indirect (corporate) personnel, ensuring accurate and timely submission.
• Work closely with the Senior Indirect Personnel Controller.
• Perform variance analysis and reporting on personnel expenditure versus budget, summarizing key findings and trends.
• Collaborate with Finance teams in our local markets to ensure consistency and transparency in the budgeting, accounting and reporting of local entity nuances, such as voluntary and statutory benefits. 
• Analyse non-personnel costs such as consultancy, contractors and potentially T&E.
• Support the maintenance and improvement of intercompany personnel recharges reporting to ensure cost transparency.

What you’ll bring

• 3+ years of experience in financial controlling, FP&A, or a similar role, ideally in a fast-paced, data-driven environment.
• Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field. An MBA is a plus.
• Proven experience in managing budgets, financial analysis, and forecasting with a good understanding of accounting for personnel costs. Previous experience with intercompany recharges is a plus.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Strong communication skills, with the ability to effectively collaborate with cross-functional teams and present financial insights.
• Proficiency in financial modeling, data analysis tools, and advanced Excel skills. Experience with BI tools such as Tableau, Power BI, or similar is a plus.
• Ability to work independently, prioritize effectively, and manage multiple projects in a fast-paced environment.

What we offer

• Global collaboration at scale: Collaborate with teams across HelloFresh's international offices, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

Planning Associate 

Irving, TX, Newark, NJ, or Phoenix, AZ

You Will…

• Follow a planning procedure through a series of checklists to review tools and operations metrics associated with kitchen and production plating departments
• Engage with department managers relating to gaps in data entry, exceptions to on-plan performance, and any other abnormalities in the monitoring systems.
• Escalate critical issues to operations leadership through defined escalation plans.
• Manage the progress and outcome of action items and escalations.
• Review with key stakeholders any areas for improvement including communication breakdowns, dashboard iterations or recurring supply chain problems. 
• Lead or participate on special projects as required.

You Are…

• Detail-oriented – You possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences.
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously.
• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
• Intellectually curious – You have an insatiable desire to understand how things work, why they work the way they do, identify data-driven insights, and consistently challenge the status quo.
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.

You Have…

• 3+ years relevant experience in operations, leadership or monitoring/control programs required
• Planning background preferred
• Bachelor’s Degree or associates degree in a related field preferred
• Food and Beverage manufacturing industry experience preferred
• Strong analytical and communication skills
• Detail oriented and ability to execute repeated tasks
• Microsoft or Google Suite experience required

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Senior Director, Food Safety

Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON

We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems

You will...

• Develop and implement comprehensive food safety and quality strategies aligned with company objectives
• Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
• Lead the food safety teams at up to 10 HF sites across the continent.  
• Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders          
• Drive continuous improvement initiatives to enhance food safety culture and operational excellence

Additionally You will… 

• Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
• Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
• Proactively conduct risk assessments and execute effective, appropriate control measures.
• Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
• Oversee quality control laboratory operations, testing protocols, and analytical methods.
• Define and enforce quality specifications, standards, and robust performance metrics.
• Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
• Manage and lead swift product recalls and critical crisis response procedures when necessary.
• Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
• Ensure integrity of documentation control and record-keeping systems.
• Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
• Build talent through strategic training, personalized coaching, and professional development programs.

• Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
• Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
• Drive the implementation of new technologies and digital solutions for advanced quality management.
• Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.

You Are… 

• Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products 
• Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
• Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
• Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

At a minimum, you have...

• Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
• 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
• Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Strong understanding of food microbiology, chemistry, and processing technologies
• Experience leading multifunctional teams, managing organizational change and strong people development skills
• Superior analytical skills and operational modeling capabilities
• Demonstrated ability and hunger to deliver impact
• Ability to travel up to 50% of the time

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We are looking for a commercially astute and data-driven Commercial Finance Manager to join our UK and Ireland finance team. This isn’t just a "number crunching" role; you’ll be the key partner to our operational leaders.

The ideal candidate will be someone who can get to the root of how our operation runs to ensure every decision is backed by sound commercial logic. You’ll need to be comfortable challenging senior business leaders, and adept at turning results into the strategic insights necessary to turn operational complexity into a competitive advantage.

This role offers broad exposure across multiple business units and entities, where there is significant scope to help shape the future of how we help serve Dinnertime to our millions of customers worldwide!

Key Responsibilities:

• Stakeholder Partnership; Build strong relationships with the Ops Directors & senior managers across our fulfillment and logistics teams, understanding their function and becoming a trusted advisor.
• Insight Generation; Interpret complex data sources to produce meaningful business insights. You won't just report the ‘what’; you will explain the ‘why’ and the ‘what next?’
• Business Casing; Evaluate new cost saving initiatives, commercial partnerships and revenue opportunities with a targeted focus on driving ROI at all times.
• Forecasting/Budgeting; Work closely with both local and international stakeholders to generate reliable, data driven forecasts whilst proactively challenging assumptions and driving continuous improvement at every turn.
• Month End & Board Reporting; Lead the Month End accounting process for operations, ensuring a high level of accuracy in our management reporting and helping stakeholders understand their performance through data.
• Mentoring; Support in the coaching and development of our senior financial analyst, providing direction and leadership to them in their career development.
• Continuous Improvement; Being an advocate for challenging the status quo, relishing the challenge of optimising workflows and creative in your approach to maximising time spent on value-add topics.

What we’re looking for:

• A qualified accountant with 2-3 years of PQ experience
• Experience working within physical product-based businesses (e.g. manufacturing, operational environments, FMCG, or similar industries) would be advantageous
• Someone highly commercial with strong financial literacy and proven experience in a fast paced environment managing simultaneous deadlines.
• Experience of designing, developing or maintaining structured scenario planning models and effectively using them to deliver tangible business outcomes
• A continuous improvement mindset where you strive under the challenge of trying to continually improve the financial or operational performance & efficiency.
• An aptitude for managing large/complex datasets – a good working knowledge of Microsoft Office/Google workspace tools is required, whilst SQL exposure would be advantageous

You are:

• Curious and proactive self-starter who seeks to understand concepts deeply and continuously improve processes
• A fast learner with strong problem-solving skills and financial acumen, able to work independently with minimal direction
• An effective communicator and stakeholder manager, skilled at building strong relationships and influencing outcomes
• Detail-oriented, accuracy-focused, and comfortable thriving in fast-paced, evolving environments
• Comfortable working with ambiguity and at pace - the problem may not always be clearly defined but you are able to identify what will add value and then deliver solutions.

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

The role

The Sr. Category Manager Operations will be responsible for overseeing category management, strategic sourcing and contracting for CapEx, Material Handling Equipment and Utilities (and also supporting other Operation areas such as MRO, Facilities Management, etc.) for Hello Fresh’s European production sites and offices. The role will also be supporting initiatives targeted to increase the maturity level of Indirect Procurement’s processes and systems landscape. As part of the Operations Procurement team the position will report to the respective cluster lead (Director level).

We are looking for an ambitious, confident, entrepreneurial, and high-spirited Procurement professional with a strength for data processing, optimisation & reporting, ability to navigate ambiguity, attention to detail and great stakeholder management ability.

What you’ll do

• Conduct detailed spend analysis and benchmarking, evaluate market and competitive conditions, and use as a basis to create data based category strategies and sourcing activities
• Align and execute a sourcing roadmap with key stakeholders in the HQ and the local markets to deliver P&L savings and overall procurement value
• Develop and optimize the supplier portfolio across Hello Fresh’s markets
• Cultivate and manage close (senior level) relationships with business partners within Operations to support their objectives and the company growth agenda
• Act as the central point of contact for any Ops Procurement related questions
• Design and maintain category reporting to senior executives and internal stakeholders
• Lead or participate in the implementation of best-in-class procurement processes and tools

What you’ll bring

• The Sr. Indirect Procurement role will oversee a broad range of categories, including CapEx, Material Handling Equipment, Utilities, MRO, and Facilities Management. Candidates should bring solid experience across several of these areas; the wider the category exposure, the stronger the profile. Proven hands-on experience in at least some of these categories is essential.
• Experience within European markets is a key requirement for this role.
• Minimum of 7 years experience in indirect Procurement.
• Degree in Engineering is preferable (but no mandatory)
• Deep knowledge of strategic sourcing methodology, category management, and supplier management
• Excellent analytical skills, attention to detail, and enjoy working independently
• Experience in spend and market analyses as well as benchmarking with focus on european markets.
• Strong written and verbal communication skills, including preparing and delivering presentations and reports
• Outstanding interpersonal skills with proven ability to build trust and credibility with business partners
• Demonstrated change management and project management knowledge
• Readiness to frequently travel nationally/abroad to our sites
• Fluency in business English, additional German language skills are a plus 
  
  * Please submit your resume in English.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Initially we offer 2 years contract. 
• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

About the Role

Reporting to the  Manager, Purchasing, you will be responsible for supporting the Procurement team. We are looking for an analytical problem-solver with a hands-on, “whatever-it-takes” mindset to help build and manage our supply network. Responsibility will be given to you from day one, and you will be expected to use your initiative and creativity to help us grow our business across Canada. You are a roll-up-your-sleeves operator who thrives in detail, organization, and analysis obsesses over delivering measurable results and has a passion for food.

What you will be doing:

• Drive our weekly procurement operations, ensuring the on-time/in-full/in-quality delivery of ingredients.
• Forecast demand requirements, manage inventory, and track consumption of incoming material.
• Manage our weekly spending to ensure we stay within budget, be responsible for weekly cost reporting, and hold our suppliers accountable for credits owed.
• Problem solve issues in our supply chain and work cross-functionally to come up with a solution
• Continuously improve supply chain processes (forecasting, ordering, and onboarding new ingredients and suppliers, etc.)
• Measure performance of our ingredient suppliers and identify opportunities to improve KPIs
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned

At a minimum, you have: 

• Bachelor’s degree or equivalent in business, engineering, or other relevant major. 
• Outstanding written and verbal communication skills.
• Highly organized and detail-oriented: you have well-honed strategies for never missing a deadline or overlooking a key detail, and are comfortable juggling multiple priorities at once.
• Entrepreneurial with an ownership mindset: you do whatever it takes to get the job done and enjoy being in the trenches.
• You’re comfortable working under tight, immovable deadlines and making key decisions under pressure.
• Willing and able to work in a refrigerated environment (0°C to 4°C)
• Proactive, ambitious, and assertive: you take ownership of your work and should think beyond the scope of a given assignment.
• Naturally curious: you're innovative, extremely creative and constantly looking for ways to improve upon things.
• An intermediate level in Excel/Gsheets is required. 
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

What you’ll get in return:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

We are seeking an experienced Sr. Safety Specialist to join our team! As Sr. Safety Specialist, you will join forces with the Manager of Safety and Loss Prevention  to head up workplace safety initiatives for one of our distribution center operations! You will be on the front lines of production and immerse yourself in the trenches to promote HelloFresh’s vision, inspire change, raise the bar on safety performance, and champion a culture of safety!

Shifts:  1pm-11pm Sunday-Wednesday  and Wednesday-Saturday  (flexibility is needed)

You will…

• Work with integrity and the utmost regard for the safety and health at HelloFresh
• Provides subject matter expertise either through education, training, and/or experience in multiple areas including environmental management, compliance, occupational safety, risk management and/or occupational health
• Ensure OSHA compliance within a HelloFresh/Green Chef Facility including but not limited to: Powered Industrial Trucks (PIT’s); New Hire safety training and ongoing safety training; Lockout/Tagout, Machine Guarding and Chemical Safety; all necessary recordkeeping and reporting including OSHA 300 Logs
• Assist management team during accident or injury investigations and root cause analysis
• Act as the management team’s subject matter expert for safety and security questions
• Ensure visibility of HSE initiatives at the site level (Behavior Safety, Safe Work Permit process, Safety Observations, Near Miss, etc) to all levels of operations management and recommend improvements in effectiveness. Demonstrate sound judgment based on observations and evaluation, by site, to determine safety meeting effectiveness and appropriate level of mentoring for safety meeting facilitators. Collect and analyze data to identify safety or injury trends and develop corrective actions
• Ensure contractors and visitors follow HelloFresh safety policies during their time on-site
• Assist with the site emergency action plan and liaison with local first responders when needed
• Conduct a Job Safety Analysis (JSA) of all routine and non-routine tasks performed on-site
• Promote safer forklift operations through training, observation and coaching operators
• Develop training materials including toolbox talks, standard operating procedures (SOP’s) and others
• Manage the relationship with site security and ensures security services are being provided for each DC
• Assist with inventory shrinkage and other deliberate damage/product theft investigations as needed
• Support other departments including quality, food safety, production and logistics as needed
• Use continuous improvement principles to identify ways to improve our processes and results

You are…

• Partner: you effectively listen, build rapport and communicate at all levels; you’re confident sharing ideas and are a trusted advisor for workplace safety
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
• Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for driving results in hyper-growth, constantly changing environments

You have…

• Minimum of 3 years of experience in occupational safety experience with knowledge of manufacturing/industrial EHS
• Bachelor’s degree in Safety, Occupational Health, or Environmental Health & Safety preferred; will consider high school diploma with 4+ years EHS experience
• Preferred Safety Certification: CSP, ASP, OHST, etc.
• Expertise in OSHA compliance, especially with powered industrial trucks, lockout/tagout, strain and sprain prevention.
• Superior communication and presentation skills with ability to influence across all levels of an organization
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Location: HWY 403 & Dundas St W, Mississauga

About the Role

HelloFresh Canada is looking for an experienced Health and Safety Specialist to develop, lead, and manage workplace safety initiatives at our Distribution Centre. You will be on the front lines with the Production Team and collaborate with the Joint Health & Safety Committee & Site Leadership to promote HelloFresh’s DNA, inspire change, raise the bar on workplace safety, and champion a safety-first culture! Reporting to the Manager, Health and Safety, the Health and Safety Specialist will foster a positive safety culture by developing, implementing and driving compliance to safety standards and maintaining a safe work environment. Ability to work flexible shifts including days, nights, and or weekends.

You will:

• Take the lead on building a safety culture by training, coaching, and holding team members accountable on workplace safety and food safety topics
• Develop and implement safety initiatives, controls, and procedures to address safety risks in the workplace. This can include developing/delivering training, implementation of PPE/engineered controls, and also being a consistent voice on all matters safety.
• Collaborate with external (Regional OHS & Health Services) and internal stakeholders (JHSC, Site Leadership) to develop, audit, and achieve the highest level of safety standards
• Facilitate and conduct workplace risk assessments in partnership with the Joint Health and Safety Committee
• Train employees, monitor and correct use of PPE, engineering and administrative safety controls in both production and non-production areas
• Integrating Occupational Health and Safety imperatives with business decision making and risk management
• Provide the site employees, contractors and visitors with guidance on health and safety and confirm the site complies with local,state/provincial and national guidelines and regulations.
• Communicate, engage and influence decision-makers and workers to ensure compliance with health and safety legislation and regulations
• Lead workplace inspections to ensure that equipment, materials and production processes do not present a safety or health hazard to employees
• Track and oversee Health and Safety performance metrics - Near Misses, Injuries, Missed Work Days
• Ensure and track health and safety compliance and take part in the Joint Health and Safety Committee (JHSC), including conduct spot checks and participate in incident investigations
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Inspect workplace environments, activities and conditions to verify compliance with federal laws, regulations and requirements
• Suspend activities or the use of dangerous materials until alternative solutions have been developed, tested and implemented
• Investigate accidents to identify root problems, eliminate existing dangers and develop solutions that will reduce the risk of other accidents from occurring
• Develop emergency preparedness plans and create employee resources to direct workers in potentially dangerous situations
• Other duties as assigned

At a minimum, you have: 

• Completed post-secondary in (EHS) Environmental Health and Safety, or related field or equivalent work experience in an OSHA background. 
• 3+ years of work experience required in Health and Safety Environment
• 1 year of Health & Safety management and/or executive level support experience (preferred but not required)
• Demonstrated experience in providing high quality customer experience, building a safety culture, communicating to get team member buy-in
• Detail oriented with proven ability to prioritize and work efficiently with minimum direction or supervision
• Excellent organizational skills with ability to perform administrative tasks with high degree of accuracy
• Excellent communication skills (written and verbal), including active listening and proofreading
• Ability to perform at a high level in a fast paced and dynamic work environment
• Ability to demonstrate good, sound judgment
• Availability to work weekend schedules and in temperature controlled (it’s food, so it’s cold!) facilities
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Calendar, Gmail, Docs, Sheets), and video conferencing (Hangouts Meet)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

As a member of the HelloFresh team, you know that we are committed to changing the way people eat forever. Over the years we've seen this mission spread around the world and beyond our wildest dreams - and you have played an important role in that. At HelloFresh we have a unique opportunity to not only grow an incredible business, but ourselves as professionals as well. We know that the right person for an open role may already be a part of HelloFresh, and we want to make sure that you have the chance to step up and put your best foot forward! 

A message from our SLT: 

In an industry as new as ours, the company/industry knowledge, team connections, and historical context our team can bring to new roles helps them scale very quickly. Internal moves give us the ability to stretch and try new things and it is always exciting to see a teammate flourish and find a new passion. As a HelloFresh team member you are a huge part of our success, by offering challenging and interesting new roles HelloFresh hopes to be a big part of your success and growth! Promoting and hiring from within is always the goal. It's every manager at HelloFresh's job to hire and develop people better than ourselves, and no better way to do it than looking within our four walls. Let's roll up our sleeves, learn some new things, and together we will change the way people eat forever!

About the Role

This role will optimize Factor supply chain operations and implement long-term strategies aligned with business objectives. Working closely with Sourcing, Demand Planning, Procurement, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. By optimizing purchasing and manufacturing plans, you will ensure we have the right product, in the right quantity, at the right place, and at the right time. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services. We are looking for a creative problem-solver who can think outside the box to design and implement innovative processes and solutions.

As a Supply Planner, you will be a key player in managing our inventory and supply chain. Your responsibilities include creating and executing replenishment plans, managing key performance indicators (KPIs), and collaborating with various teams to support new product launches and manage existing product life cycles. You will also have the opportunity to work on ad-hoc improvement projects to enhance our processes and overall efficiency.

What you will be doing:

• Manage inventory levels nationally and prepare replenishment plans for assigned products in a timely manner, in line with the weekly operational cycle.
• Share short terms purchasing and/or manufacturing forecasts with relevant suppliers.
• Determine inventory strategy and planning parameters i.e.  target levels or storage facility.
• Report on supply planning KPIs (including but not limited to inventory position, stock outs, waste and capacity).
• Analyze supply chain performance metrics and identify areas for improvement.
• Collaborate with the Purchasing team on potential risks and propose corrective actions.
• Work closely with Strategic Sourcing as well as Demand Planning to support new product launches, and build the category strategy plan.
• Work closely with the Menu Planning and Inventory Team to effectively offboard product and reduce/eliminate excess and obsolete inventory.
• Maintain supply planning tools, ensure correctness of data flow.
• Assist with budget preparation; provide inputs on storage and transportation requirements across our network of DCs and third party warehouses.
• Work on ad-hoc improvement projects; other duties as assigned.

At a minimum, you have: 

• Bachelor’s Degree or equivalent in Business, Supply Chain or related fields.
• 2 - 5 years experience in Supply Chain, Operations Management, Inventory Management or related fields.
• Proficiency in software (Google Sheets, Excel) complemented with exceptional analytical and problem solving skills.
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• An ownership mindset and ability to work independently, with minimal supervision.
• Proven team player, with strong interpersonal and communication skills.

Would be an asset if you have

• ASCM certification (CSCP, CPIM)  or actively working towards.
• Database management experience (e.g. SQL, Python, Tableau).
• Foundational understanding of statistics, including but not limited to normal distributions and standard deviation.
• Prior experience in the food industry or respective category.

Recruitment process:

All internal candidates will be considered and assessed as per the normal TA process. If deemed a good potential fit for the role, they will be invited for an interview with a member of the Talent Acquisition team. Since our employees have been previously identified as a “values fit” here at HelloFresh, they will bypass certain steps in the process (i.e. DNA interview). However, to ensure a fair and consistent process, all internal applicants will be assessed using the same process as for external candidates (i.e. using the same tests & interview questions) Greenhouse Training - Interview Questions

If you are not moved forward in the role, a member of the TA team, your manager or the hiring manager will provide you with constructive feedback. 

Not right for the role but know someone who is? Don't forget our referral program!  

You are welcome at our table. 

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

About the Role

This role will optimize Factor supply chain operations and implement long-term strategies aligned with business objectives. Working closely with Sourcing, Demand Planning, Procurement, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. By optimizing purchasing and manufacturing plans, you will ensure we have the right product, in the right quantity, at the right place, and at the right time. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services. We are looking for a creative problem-solver who can think outside the box to design and implement innovative processes and solutions.

As a Supply Planner, you will be a key player in managing our inventory and supply chain. Your responsibilities include creating and executing replenishment plans, managing key performance indicators (KPIs), and collaborating with various teams to support new product launches and manage existing product life cycles. You will also have the opportunity to work on ad-hoc improvement projects to enhance our processes and overall efficiency.

What you will be doing:

• Manage inventory levels nationally and prepare replenishment plans for assigned products in a timely manner, in line with the weekly operational cycle.
• Share short terms purchasing and/or manufacturing forecasts with relevant suppliers.
• Determine inventory strategy and planning parameters i.e.  target levels or storage facility.
• Report on supply planning KPIs (including but not limited to inventory position, stock outs, waste and capacity).
• Analyze supply chain performance metrics and identify areas for improvement.
• Collaborate with the Purchasing team on potential risks and propose corrective actions.
• Work closely with Strategic Sourcing as well as Demand Planning to support new product launches, and build the category strategy plan.
• Work closely with the Menu Planning and Inventory Team to effectively offboard product and reduce/eliminate excess and obsolete inventory.
• Maintain supply planning tools, ensure correctness of data flow.
• Assist with budget preparation; provide inputs on storage and transportation requirements across our network of DCs and third party warehouses.
• Work on ad-hoc improvement projects; other duties as assigned.

At a minimum, you have: 

• Bachelor’s Degree or equivalent in Business, Supply Chain or related fields.
• 2 - 5 years experience in Supply Chain, Operations Management, Inventory Management or related fields.
• Proficiency in software (Google Sheets, Excel) complemented with exceptional analytical and problem solving skills.
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• An ownership mindset and ability to work independently, with minimal supervision.
• Proven team player, with strong interpersonal and communication skills.

Would be an asset if you have

• ASCM certification (CSCP, CPIM)  or actively working towards.
• Database management experience (e.g. SQL, Python, Tableau).
• Foundational understanding of statistics, including but not limited to normal distributions and standard deviation.
• Prior experience in the food industry or respective category.

What you’ll get in return:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

We are looking for a commercially savvy, data-driven Senior Finance Analyst to join our UK and Ireland finance team. You will be integral in evolving, transforming and streamlining our ways of working across the breadth of finance. You will leverage your technical expertise and interest in emerging technologies (e.g. SQL, AI) to dive deep into complex datasets, turning raw data into strategic insights and answering the key questions that drive our executive decision-making.

Key Responsibilities

• Weekly/Monthly Reporting; Take ownership of generating timely and reliable weekly performance reporting & insights for the UK Management Board with a focus on actionable insights, analysis & commentary.
• Finance Transformation: Collaborate & identify inefficiencies in current financial workflows and lead initiatives to streamline/automate manual processes, reducing time spent on routine reporting across the team and improving time cycles for month-end and reporting.
• Month End Support; Supporting the Month End accounting process, ensuring a high level of accuracy in our management reporting and helping stakeholders understand their performance through data.
• Insight Generation: Interpret complex data sources to produce meaningful business insights. You won't just report the what; you will explain the why and the what next.
• Stakeholder Partnership: Act as a bridge between Finance and Tech/Data teams, translating business requirements into technical specifications while getting exposure to and influencing data infrastructure & pipelines.
• Forecasting/Budgeting: Work closely with both local and international stakeholders to generate reliable, data driven forecasts while ideating on new, high impact data assets required for success.

You Have;

• 2+ years of experience working with large data sets, complex models and experience in an analytical field.
• Experience working within physical product-based businesses (e.g. manufacturing, operational environments, FMCG, or similar industries) would be strongly preferred, particularly where finance and operational data intersect.
• A track record of designing, developing and maintaining various financial and non-financial data sets/models using SQL (python would be advantageous) and sophisticated Excel/GoogleSheet/Google AppScripts tools. Exposure to software (or equivalent software) such as Databricks, Snowflake, N8N, Workday Adaptive Planning, Tableau etc would also be an advantage.
• Experience developing advanced analytics with an exceptional ability to interpret and present financial and non-financial data in a way that is digestible for non-technical stakeholders.
• A continuous improvement mindset where you strive under the challenge of trying to continually improve the financial or operational performance & efficiency through the use of data & analytics.
• An intrinsic determination to solve a problem once it is identified using a scientific or well thought through, logical approach.
• Strong financial literacy and an inherent interest in business performance driving performance.

You are;

• Curious and proactive self-starter who seeks to understand concepts deeply and continuously improve processes
• A fast learner with strong problem-solving skills and financial acumen, able to work independently with minimal direction
• An effective communicator and stakeholder manager, skilled at building strong relationships and influencing outcomes
• Detail-oriented, accuracy-focused, and comfortable thriving in fast-paced, evolving environments
  
  

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

Weekend Buyer, Packaging

This is a weekend role offering a 4 day work week. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) schedule. As the Weekend Packaging Procurement Buyer you will …

• Own purchasing and inventory management activities for a variety of packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, demand needs and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with HelloFresh distribution centers, 3PL warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers, carriers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal stakeholders to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to supply chain challenges.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change. 

You are…

• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines
• Detail oriented and data driven - curious about what insights can be derived from data

At a minimum, you have...

• A Bachelor’s degree is required
• 1-3 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Weekend Buyer, Packaging

This is a weekend role offering a 4 day work week. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) schedule. As the Weekend Packaging Procurement Buyer you will …

• Own purchasing and inventory management activities for a variety of packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, demand needs and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with HelloFresh distribution centers, 3PL warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers, carriers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal stakeholders to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to supply chain challenges.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change. 

You are…

• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines
• Detail oriented and data driven - curious about what insights can be derived from data

At a minimum, you have...

• A Bachelor’s degree is required
• 1-3 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The role

HelloFresh is looking for a FSQA Manager - Quality Surveillance (all genders) to serve as the central technical expert for microbiological safety, food fraud management, and ingredient quality. As part of the FSQA Compliance, Processes and Systems team, you will oversee the global micro-testing procedure implementation, manage the internal quality laboratory and implement quality and safety improvement processes such as destructive testing, cooking instruction validations etc . This role is essential for mitigating operational and legal risks, preventing food safety incidents, and protecting the HelloFresh brand reputation.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would like to learn more about you.

What you’ll do

• You lead the global centralization of processes by finalizing the worldwide tender for micro testing and food fraud services, ensuring consistent standards across all international markets.
• Moreover, you implement and deploy central procedures locally, achieving and maintaining high standards within the surveillance program and driving ingredient quality improvement.
• You own compliance and surveillance by overseeing the legally required global ingredient testing program, including the collection and analysis of micro testing reports to prevent food safety incidents and pathogen outbreaks.
• In addition, you monitor supplier performance by managing corrective actions following non-compliant results and using these insights to strengthen supplier food safety systems.
• You establish and oversee the destructive testing strategy across HelloFresh Distribution Centers, enabling deeper analysis of critical ingredients and reducing error rates.
• Furthermore, you support product innovation by running key quality and scientific tests from the headquarters lab for new and existing ingredient development, ensuring stability and consistency before market launch.
• Finally, you champion continuous improvement by collaborating closely with the Product team to analyze error rates and customer feedback trends, directly linking quality data to improvements in customer satisfaction.

What you’ll bring

• Deep subject matter expertise in food safety, with the ability to critically assess ingredient safety and quality risks
• Strong data proficiency, including advanced data analysis and confident use of Google Sheets for global reporting and sampling plans
• Hands-on laboratory experience conducting quality, scientific, stability, and ingredient development tests
• Proven experience in creating, maintaining, and scaling global sampling plans and centralized testing processes
• Strong risk mitigation capabilities, including identifying quality flaws (e.g. spoilage, internal damage) and driving corrective actions
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence, present ideas, and lead discussions
• Strong analytical, problem-solving, and change management skills, paired with adaptability and ownership in fast-paced, global environments

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

Reporting to the Head of Global Indirect Procurement Operations & Excellence, the Indirect Procurement Center of Excellence (CoE) lead is responsible for defining and executing the vision, structure, and operating model for the CoE, enabling procurement excellence globally. This role drives best-in-class policies, tools, processes, and governance frameworks across all indirect categories, while advancing digital transformation, responsible sourcing, and enterprise-wide value creation.

The ideal candidate is a strategic leader with deep procurement expertise, a proven ability to influence stakeholders, and a strong track record of building high-performing teams and sustainable operating models.

Key Responsibilities

Strategy & Leadership

• Partner with leadership to contribute to the long-term vision and execute the operating strategy for the Indirect Procurement CoE, aligned with overall business objectives.
• Define global procurement goals, including cost optimization, risk mitigation, innovation enablement, and supplier ESG.
• Establish and maintain global procurement policies, standards, and operating models; ensure consistent policy adherence.
• Mentor and develop a global team of procurement professionals and support capability building across the enterprise.
• Build governance models and forums to manage key procurement decisions, issue resolution, and stakeholder engagement.

Source-to-Contract & Category Management

• Own the global Source-to-Contract (S2C) process, from strategic sourcing and negotiation to contract execution and management.
• Develop and manage frameworks to support cross-functional supplier collaboration, innovation pipelines, and supplier-enabled value.
• Enable the development of global and regional category management strategies through standardized toolkits, market intelligence, and negotiation frameworks.

Supplier Relationship & Risk Management

• Develop and manage comprehensive Supplier Relationship Management (SRM) frameworks, including supplier segmentation, performance management, and governance.
• Build frameworks to support cross-functional supplier collaboration and innovation pipelines.
• Build and maintain robust supply risk management frameworks for supplier compliance, financial health, operational dependency, and geopolitical risk.
• Partner with Legal, Compliance, and Finance teams to ensure adherence to regulatory standards and internal controls.

Responsible Procurement & ESG

• Lead the development and execution of the ESG and Responsible Sourcing strategy for Indirect Procurement across EU, NA and ANZ.
• Ensure alignment with enterprise sustainability goals including emissions, circularity, ethical sourcing, and diversity.
• Support internal and external audits; lead remediation of procurement-related findings.

Systems, Reporting & Analytics

• Act as the global business owner for (indirect) procurement technology, ensuring that systems and tools enable strategic objectives.
• Represent Indirect Procurement in the company-wide digital transformation program through the strategic implementation of automation and predictive analytics.
• Define and implement comprehensive performance management frameworks, KPIs, and dashboards to drive data-driven decision-making.
• Own procurement master data governance, including the cleansing, structuring, and ongoing maintenance of supplier data for accurate reporting.
• Have basic SQL knowledge to query e.g. Snowflake

Change Management & Stakeholder Alignment

• Serve as a change agent to drive adoption of procurement processes, policies, and systems across the organization.
• Collaborate with senior stakeholders across HR, IT, Finance, Legal, and Operations to embed procurement into enterprise workflows.
• Build strong internal relationships to position procurement as a strategic business partner.

Capability Building & Talent Development

• Develop and deploy a global procurement training and certification curriculum focused on category management, sourcing, and risk management.
• Build career paths, succession plans, and skill matrices to grow procurement talent within the function.
• Promote knowledge sharing and continuous improvement across regions and categories.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, or related field; MBA or professional certification (e.g., C.P.M., CPSM) preferred.
• 7+ years of progressive experience in procurement, with a focus on indirect spend, preferably in food, CPG, or manufacturing sectors.
• Proven experience leading a global or regional Center of Excellence or Procurement Transformation function.
• Demonstrated experience in strategic sourcing, category management, supplier relationship management, and risk management.
• Deep understanding of procurement systems, processes, and digital tools 
• Strong leadership, communication, and influencing skills with the ability to engage executive stakeholders and global teams.
• Track record of building high-performing teams and driving cultural and operational change.

Preferred Experience

• Experience in a global or matrixed organization within the food & beverage, CPG, or manufacturing sector.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Job Description

As the FSQA Manager - Downstream, you will bring strategic leadership and hands-on expertise to embed a robust, scalable, and sustainable Quality Management System across all our Australian Distribution Centres. This role is crucial for aligning and overseeing QA operations, driving audit readiness, ensuring compliance, and championing a culture of quality across HelloFresh and our logistics arm, BeCool AU.

This role is based in Eastern Creek, Sydney and reports to the Quality Assurance Lead AU. The role requires occasional interstate travel, fortnightly visits to our Chippendale HQ, and trips to the Sydney Markets to supervise fumigation processes when required.

You will…

• Lead the implementation of a comprehensive, harmonised, and logistics-focused Quality Management System, fully aligned with HelloFresh AU and global quality strategies.
• Manage the end-to-end process for closing out non-conformances from internal and third-party audits, including developing and verifying CAPA activities across our Australian DCs.
• Build a continuous improvement culture by championing root cause analysis as the standard practice for quality issue resolution and prevention.
• Oversee all FSQA-related service providers, including cleaning, pest control, and third-party auditors, ensuring strong partnerships that meet our high operational and ethical expectations.
• Drive documentation control and the continuous optimisation of quality procedures, SOPs, and monitoring records across all AU operations.
• Ensure full readiness and successful outcomes for internal, customer, and third-party audits, including BRC Storage and Distribution (S&D) certification for BeCool.
• Develop and lead engaging training programs to build a strong QA capability and awareness across all our operational teams.
• Act as the FSQA Project Lead for BeCool, driving initiatives that support delivery operations' quality and food safety performance.

You have/are…

• A degree in a relevant discipline (essential).
• Demonstrated experience (minimum 6 years) in a similar quality assurance role, preferably within the FMCG sector.
• Proven experience leading CAPA and root cause processes and an advanced understanding of Quality Management Systems.
• Demonstrated experience (minimum 4 years) managing an operational team, ideally a QA/QC team.
• Experienced in developing, implementing, and maintaining compliance with the BRC Storage and Distribution standard.
• Excellent at planning, prioritisation, and organisational skills to effectively manage multiple priorities and projects.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

Location: Eastern Creek - Parking On site 

Salary: Competitive salary & employee benefits

#LI-Onsite

About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our Distribution Centres. Reporting to the Sr. Manager, FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (2 Supervisors, 1 Compliance Coordinator, and group hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
• Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
• Work in close collaboration with colleagues in Procurement, Production and FSQA across the country to ensure smooth operation of weekly fulfillment and delivery.
• Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process deviations and customer complaints to determine corrective actions and preventive measures to be taken.
• Prepare HelloFresh for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
• Ensure compliance to all FSQA protocols, including internal, regulatory and 3rd party standards across distribution centers and suppliers.
• Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
• Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal and external audit experience (CFIA, BRC, SQF).
• Excellent organizational and time management skills.
• Strong leadership, interpersonal and communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge and work in an autonomous way.
• Strong passion for food is a must! 

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

Deine Rolle

Wir suchen eine erfahrene und leidenschaftliche Fachkraft für Arbeits- und Gesundheitsschutz, die unsere Initiativen für ein sicheres, gesundes und regelkonformes Arbeitsumfeld leitet. Du spielst eine zentrale Rolle dabei, unsere Sicherheitskultur zu stärken, die Einhaltung nationaler und internationaler Vorschriften sicherzustellen und proaktives Risikomanagement im gesamten Unternehmen zu verankern.

Dein Verantwortungsbereich

• In dieser Rolle entwickelst, implementierst und verbesserst du kontinuierlich unser Arbeits- und Gesundheitsschutzmanagement inklusive relevanter Richtlinien und Standards
• Du stellst die Einhaltung aller geltenden gesetzlichen Vorgaben, Vorschriften und internen Richtlinien im Bereich Arbeitssicherheit sicher
• Regelmäßige Gefährdungsbeurteilungen, Sicherheitsbegehungen und Audits gehören zu deinen Aufgaben, um potenzielle Risiken frühzeitig zu erkennen und zu minimieren
• Bei Zwischenfällen übernimmst du die Leitung der Untersuchungen, führst Ursachenanalysen durch und definierst wirksame Korrektur- und Präventionsmaßnahmen
• Zudem konzipierst und führst du Schulungen, Coachings und Sensibilisierungsprogramme zum Arbeits- und Gesundheitsschutz für Mitarbeitende und externe Partner durch
• Durch die enge Zusammenarbeit mit Führungskräften und operativen Teams trägst du aktiv dazu bei, eine starke und positive Sicherheitskultur zu fördern
• Darüber hinaus analysierst du relevante Kennzahlen im Bereich Arbeitssicherheit, leitest daraus Erkenntnisse für das Management ab, stehst im Austausch mit Behörden und verfolgst gesetzliche Entwicklungen, um kontinuierliche Verbesserungen für die Gesundheit der Mitarbeitenden und die operative Sicherheit voranzutreiben

Dein Profil 

• Abgeschlossenes Bachelor- oder Masterstudium im Bereich Arbeits- und Gesundheitsschutz, Umweltwissenschaften, Ingenieurwesen oder einem vergleichbaren Fachgebiet
• 3–5 Jahre Berufserfahrung im Bereich Arbeitssicherheit, idealerweise in Industrie-, Produktions- oder Infrastrukturumgebungen
• Berufliche Qualifikation im Arbeitsschutz (z. B. Fachkraft für Arbeitssicherheit) und die Bereitschaft im Notfall auch an Wochenenden auszuhelfen
• Nachweisliche Fähigkeit, mehrere Projekte gleichzeitig zu managen und bereichsübergreifende Teams zu beeinflussen
• Ausgeprägte analytische Fähigkeiten und Problemlösungskompetenz sowie eine praxisorientierte Herangehensweise
• Hervorragende Kommunikations- und Führungsfähigkeiten, um eine Kultur der Sicherheit und des Vertrauens zu fördern; fließende Deutschkenntnisse und gute Englischkenntnisse werden vorausgesetzt
• Eine proaktive, lösungsorientierte Arbeitsweise und Leidenschaft für kontinuierliche Verbesserung und das Wohlbefinden der Mitarbeitenden

Das bieten wir Dir

• Einen Wohlfühlarbeitsplatz mit einem tollen Team in Barleben bei Magdeburg
• Rabatte auf unsere HelloFresh Kochboxen
• Weiterentwicklungsmöglichkeiten durch interne Trainings sowie ein jährliches Team-Budget für Weiterbildung
• Ein umfassendes Onboarding
• Ein kompetitives Gehalt und ggf. Schichtzulagen
• 30 Tage Urlaub
• Spaß bei Teamevents
• Vergünstigte Fitnessangebote bei Urban Sports Club bzw. John Reed
• Initiativen für das Wohlbefinden durch Kooperationen mit der Headspace-App und Spill
• Betriebliche Altersvorsorge
• Selgros Karte
• Persönliche Sicherheitsausrüstung

Du bist auch hungrig nach mehr?

Bewirb Dich jetzt mit Deinen vollständigen Bewerbungsunterlagen, gerne auch ohne Lichtbild und ohne Angabe von spezifischen Merkmalen wie Nationalität oder Geschlecht. Sprachzertifikate und Unterlagen zur Aufenthalts- und Arbeitserlaubnis können gerne mit eingereicht werden.

Wir freuen uns auf Dich!

#JD1001
#barnquality

Deine Rolle

Wir suchen eine engagierte und erfahrene Fachkraft für Arbeitssicherheit (Health & Safety Senior Expert), die Initiativen leitet, um ein sicheres, gesundes und rechtskonformes Arbeitsumfeld zu gewährleisten. In dieser Schlüsselrolle trägst du maßgeblich dazu bei, eine starke Sicherheitskultur zu fördern, die Einhaltung nationaler und internationaler Vorschriften sicherzustellen und proaktive Risikomanagementpraktiken im gesamten Unternehmen zu verankern.

Dein Verantwortungsbereich

• Du entwickelst, implementierst und verbesserst kontinuierlich unsere Richtlinien und Standards für Arbeits- und Gesundheitsschutz
• Darüber hinaus stellst du die Einhaltung aller relevanten gesetzlichen, behördlichen und internen Vorgaben im Bereich Health & Safety sicher
• Regelmäßig führst du Risikobewertungen, Sicherheitsbegehungen, Audits und Inspektionen durch, um Gefährdungen frühzeitig zu erkennen und zu minimieren
• Außerdem leitest du Unfalluntersuchungen inklusive Ursachenanalysen und verantwortest die Planung, Umsetzung und Nachverfolgung von Korrektur- und Präventionsmaßnahmen
• In enger Zusammenarbeit mit Führungskräften unterstützt du den Aufbau und die Weiterentwicklung einer starken Sicherheitskultur mit klarer Verantwortung
• Gleichzeitig überwachst, analysierst und reportest du relevante Health-&-Safety-Kennzahlen zur Steuerung und kontinuierlichen Verbesserung der Sicherheitsleistung
• Abschließend koordinierst du die Zusammenarbeit mit externen Behörden und treibst Initiativen voran, die das Wohlbefinden der Mitarbeitenden und die betriebliche Sicherheit nachhaltig stärken

Dein Profil 

• Abgeschlossenes Bachelor- oder Masterstudium im Bereich Arbeitssicherheit, Umweltwissenschaften, Ingenieurwesen oder eine vergleichbare Ausbildung in einem relevanten Fachgebiet
• 3–5 Jahre relevante Berufserfahrung im Bereich Health & Safety, idealerweise in industriellen, produzierenden oder infrastrukturellen Umfeldern
• Anerkannte Berufszertifizierung im Bereich Arbeitssicherheit (z. B. Fachkraft für Arbeitssicherheit)
• Nachweisliche Erfahrung im parallelen Management mehrerer Projekte sowie in der Zusammenarbeit mit interdisziplinären Teams
• Ausgeprägte analytische und problemlösungsorientierte Fähigkeiten mit einer praxisnahen, umsetzungsstarken Arbeitsweise
• Sehr gute Kommunikations- und Führungskompetenzen sowie fließende Deutschkenntnisse und gute Englischkenntnisse
• Proaktive, lösungsorientierte Denkweise und ausgeprägte Leidenschaft für kontinuierliche Verbesserung und das Wohlbefinden der Mitarbeitenden

Das bieten wir Dir

• Einen Wohlfühlarbeitsplatz mit einem tollen Team in Barleben bei Magdeburg
• Rabatte auf unsere HelloFresh Kochboxen
• Weiterentwicklungsmöglichkeiten durch interne Trainings sowie ein jährliches Team-Budget für Weiterbildung
• Ein umfassendes Onboarding
• Ein kompetitives Gehalt und ggf. Schichtzulagen
• 30 Tage Urlaub
• Spaß bei Teamevents
• Vergünstigte Fitnessangebote bei Urban Sports Club bzw. John Reed
• Initiativen für das Wohlbefinden durch Kooperationen mit der Headspace-App und Spill
• Betriebliche Altersvorsorge
• Einen monatlichen Zuschuss zum Deutschlandticket
• Selgros Karte
• Persönliche Sicherheitsausrüstung
• Cafeteria am Standort

Du bist auch hungrig nach mehr?

Bewirb Dich jetzt mit Deinen vollständigen Bewerbungsunterlagen, gerne auch ohne Lichtbild und ohne Angabe von spezifischen Merkmalen wie Nationalität oder Geschlecht. Sprachzertifikate und Unterlagen zur Aufenthalts- und Arbeitserlaubnis können gerne mit eingereicht werden.

Wir freuen uns auf Dich!

About The Team:

The H&S Advisor is responsible for supporting the implementation of the HelloFresh HSMS at our distribution centres. This includes providing advice and support to managers and employees as well as supporting H&S improvements and initiatives to ensure a safe and healthy work environment across all UK operations.

What You Will Be Doing:

• Conduct regular safety walks and behavioural conversations with staff, updating the behavioural safety log.
• Lead or participate in incident investigations, identifying corrective actions and updating the incident log.
• Inspect all business areas monthly, issue reports, and update the CAPA log.
• Audit the HelloFresh HSMS and issue improvement recommendations to UK Operations.
• Create and deliver H&S training and toolbox talks based on identified risks.
• Develop procedures and safe systems of work in collaboration with cross-functional teams.
• Promote a strong H&S culture through staff engagement and safety initiatives.
• Advise site management on safety systems, processes, investigations, and best practices.

Who You Are:

• Excellent written and verbal English communication skills
• Proficient with Microsoft office (Word/Excel/PowerPoint)
• Experience in a warehouse/food manufacturing/logistics environment
• Minimum of 3 years Health & Safety experience
• NEBOSH General Certificate equivalent (working towards NEBOSH diploma or equivalent)

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Electric vehicle scheme
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location: HelloFresh, 1, Holme Lane, Spondon, Derby DE21 7HW

Hours: Two shift options available - Thursday to Sunday, 9am to 7pm OR Wednesday to Sunday, 8.30am to 4.30pm

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

Job Description

As our new Pre-operational Supervisor, you will lead the hygiene charge at our Youfoodz production facility! You’ll be the driving force behind our sanitation standards, ensuring everything is sparkling and compliant before production kicks off each day.

This role is based in our Brisbane facility (Karawatha) and reports to the Team Leader and Pre-operational Manager. 

You will…

• Lead and inspire a dedicated team of cleaners to achieve top-tier hygiene standards daily.
• Sign off on pre-op tasks in collaboration with the QA team, including scheduled and periodic cleans.
• Drive a high-performance culture through mentoring, cross-training, and positive communication.
• Conduct daily pre-start meetings to ensure the team is aligned with production and safety requirements.
• Manage chemical usage and safety documentation (Beakon) to maintain a secure working environment.
• Investigate hygiene-related issues and play a key role in process improvements and RCAs.

You have…

• Proven experience in a leadership role, ideally within food manufacturing or a similar hygiene-critical industry.
• Strong understanding of GMP, sanitation practices, and chemical safety.
• The ability to work rotational fortnightly shifts, including every second weekend (8 pm - 4 am).

You are…

• A proactive communicator who can build positive relationships with QA and Production teams.
• Resilient, detail-oriented, and passionate about maintaining a high-performance safety culture.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full-time role. You must have the right to work full-time in Australia.

Location: Karawatha, Brisbane - Parking On-site

Salary: Competitive salary & employee benefits

#youfoodz #LI-onsite

Job Description

HelloFresh Group is on a mission to change the way people eat, forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. In ANZ, we are home to HelloFresh and EveryPlate, our meal kit brands; Youfoodz, our ready-to-heat brand; and Be Cool, our national refrigerated courier service.

As a Product Optimisation Specialist, you are the voice of the customer, you will have passion for understanding of our customers and transforming sentiment and data points relating to the product into action.

Driving insights into the Youfoodz operational teams decisions making across culinary, development, product lifecycle management, menu planning, operational execution. You will build tools and dashboards to support our, run self-service analyses, and conduct regular and systematic analyses to improve our recipe performance and product offering. We are looking for a data-driven foodie who will make HelloFresh Group better by playing an important role in changing the way people eat, forever.

This role is based in Karawatha, Brisbane and reporting to the Associate Director of Product Operations.

You will…

• Apply data, transformation and analytics, confidently working across databricks, and tableau and innovatively utilising tools to push data into reports that will inform strategic thinking. 
• Tracking and trending data building dashboards to inform strategic decisions to support self-service insights into Culinary & Menu performance.
• Interpret meal performance and customer trends to deliver actionable insights for New Product Development (NPD) and existing product improvements (EPD).
• You are the voice of the customer- working with the CX team and drawing analysis from customer sentiment and net promoter insights and product metrics to drive customer centric decisions. 
• Championing the customer across key stakeholders ensure we are all aligned on the product led improvements. Uphold the customer feedback into actions. 
• Create and maintain tools and dashboards in Tableau or Excel Extract and analyse data and draw actionable insights to enable decision making on the key questions facing all areas of Culinary performance and operations.
• Translate recipe related data into compelling stories in order to drive change in the team and business.

You have…

• 2+ years experience in an analyst role. .
• A deep understanding of numbers and analytics as well as a strong business sense.
• Excellent hands-on knowledge of Excel/Google Sheets, Tableau and SQL.
• Excellent attention to detail.
• The ability to document analyses and learnings in a clear and concise way, and present them to key a broad group of vested stakeholders.

You are…

• Passionate about the ability of data to change a business and how numbers can be transformed into key product insight.
• A data-driven "foodie" who thrives in a fast-moving, data-led decision-making environment and have a interest in food. 
• Highly collaborative, with the ability to interface across global strategy, CX, and data teams.
• Efficient and proactive in identifying opportunities for automation and scalability.
• A clear communicator capable of delivering insights that drive customer-led decision-making.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% Youfoodz
• Onsite gym at the facility

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

Location: Karawatha, Brisbane 

Salary: Competitive salary & employee benefits

#youfoodz

The Regional Final Mile Partnership Manager can be based anywhere in the UK. They are accountable for the commercial and operational performance of Delivery Service Partners (DSPs) across the Home Delivery Network. The role owns the end-to-end partner relationship, ensuring delivery partners operate in line with contractual commitments, service levels, cost expectations, and behavioural standards.

This role sits at the intersection of commercial contract management and operational performance. It requires strong stakeholder management, data led decision making, and the ability to hold partners to account while maintaining productive, long-term relationships. The Regional Final Mile Partnership Manager plays a critical role in protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement across the delivery network, while exemplifying HelloFresh DNA and a pragmatic, outcome-focused mindset.

What you will be doing:

• Own the commercial relationship with assigned Delivery Service Partners across the full contract lifecycle
• Support contract renewals, variations, and commercial discussions in collaboration with Legal and Finance
• Monitor partner performance against service, quality, and cost KPIs including performance reviews
• Analyse operational and commercial performance data to inform decisions and recommendations
• Produce clear performance reporting for senior stakeholders, highlighting risks and improvement opportunities
• Work closely with Operations, Transport Planning, Finance, Legal, and H&S teams to support partner performance
• Act as the voice of the delivery partner internally while protecting HelloFresh standards and customer outcomes
• Identify opportunities to improve delivery quality, efficiency, and cost across the partner network
• Support onboarding of new partners and scaling of existing partners in line with network strategy
• Ensure partners operate in line with health & safety, legal, and regulatory requirements

Skills and experience required:

• Strong experience of managing logistics/delivery suppliers, partners, or third-party service providers
• Exposure to commercial or contract-led environments
• Experience operating in fast-paced, operationally complex settings
• Strong stakeholder management and relationship-building skills
• Ability to analyse performance data and drive action
• Confident communicator, able to hold partners to account
• Understanding of service delivery models and performance management
• Awareness of contractual, compliance, and governance principles
• Building strong, professional partnerships while maintaining accountability

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: We are happy for you to be based in any location in the UK, we are flexible with your travel. Our two main offices are in Derby and London.

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

The Regional Final Mile Partnership Manager can be based anywhere in the UK. They are accountable for the commercial and operational performance of Delivery Service Partners (DSPs) across the Home Delivery Network. The role owns the end-to-end partner relationship, ensuring delivery partners operate in line with contractual commitments, service levels, cost expectations, and behavioural standards.

This role sits at the intersection of commercial contract management and operational performance. It requires strong stakeholder management, data led decision making, and the ability to hold partners to account while maintaining productive, long-term relationships. The Regional Final Mile Partnership Manager plays a critical role in protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement across the delivery network, while exemplifying HelloFresh DNA and a pragmatic, outcome-focused mindset.

What you will be doing:

• Own the commercial relationship with assigned Delivery Service Partners across the full contract lifecycle
• Support contract renewals, variations, and commercial discussions in collaboration with Legal and Finance
• Monitor partner performance against service, quality, and cost KPIs including performance reviews
• Analyse operational and commercial performance data to inform decisions and recommendations
• Produce clear performance reporting for senior stakeholders, highlighting risks and improvement opportunities
• Work closely with Operations, Transport Planning, Finance, Legal, and H&S teams to support partner performance
• Act as the voice of the delivery partner internally while protecting HelloFresh standards and customer outcomes
• Identify opportunities to improve delivery quality, efficiency, and cost across the partner network
• Support onboarding of new partners and scaling of existing partners in line with network strategy
• Ensure partners operate in line with health & safety, legal, and regulatory requirements

Skills and experience required:

• Strong experience of managing logistics/delivery suppliers, partners, or third-party service providers
• Exposure to commercial or contract-led environments
• Experience operating in fast-paced, operationally complex settings
• Strong stakeholder management and relationship-building skills
• Ability to analyse performance data and drive action
• Confident communicator, able to hold partners to account
• Understanding of service delivery models and performance management
• Awareness of contractual, compliance, and governance principles
• Building strong, professional partnerships while maintaining accountability

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: We are happy for you to be based in any location in the UK, we are flexible with your travel. Our two main offices are in Derby and London.

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Sanitation Lead

Shifts- Saturday-Tuesday 8:00pm-06:30am and  Thursday-Sunday 8:00pm-06:30am

Factor_ a brand of HelloFresh is seeking a Sanitation Lead.  The Sanitation Lead coordinates activities of and provides coaching and guidance to workers on the Sanitation team. The Sanitation Lead works alongside and with the team, stepping in as needed to ensure maximum productivity. The Lead is responsible for following and enforcing all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor. 

You will…

• Oversees and performs typical sanitation tasks to support the production team and the entire facility up to and including removing waste and debris, transporting empty boxes to compactors, monitoring outside of facility for waste and debris, sanitizing equipment and floors at end of shifts, cleaning and sanitizing tools and receptacles and other custodial functions as needed.
• Coach all employees to follow policies and procedures
• Support the production department by cleaning and preparing for next shift 
• Occasionally required to communicate with other departments, such as Quality or Production, to collaborate and solve problems
• Respectfully support and follow direction from supervisor or management and complete tasks with minimum supervision.
• Responsible for following standard operating procedures (safety, GMP AND SQF policies /procedures, PPE / hygiene policies)
• Maintains the work area in a clean and orderly condition and follows prescribed safety regulations.
• Performs routine sanitation equipment maintenance to ensure equipment functions properly
• Reports all food safety sanitation issues to an immediate supervisor

You are….

• Leadership and fostering team cooperation for a large group of employees

• Knowledge of Microsoft Office and Google Sheets preferred

• Strong written and communication skills

• Strong organizational, analytical, and problem-solving skills

• Ability to prioritize multiple assignments while meeting deadlines

• Ability to adapt to Factor_ programs and procedure
• Food manufacturing experience

Work Environment: While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. 

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to handle objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation. The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are varied according to shift.  There are occasions where overtime is required based upon operational needs. The Sanitation Lead is expected to work the hours it takes to finish assignments each day.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#factor

Sanitation Lead

Shift- Sunday-Wednesday 2:15pm-12:45 am

Factor_ a brand of HelloFresh is seeking a Sanitation Lead.  The Sanitation Lead coordinates activities of and provides coaching and guidance to workers on the Sanitation team. The Sanitation Lead works alongside and with the team, stepping in as needed to ensure maximum productivity. The Lead is responsible for following and enforcing all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor. 

You will…

• Oversees and performs typical sanitation tasks to support the production team and the entire facility up to and including removing waste and debris, transporting empty boxes to compactors, monitoring outside of facility for waste and debris, sanitizing equipment and floors at end of shifts, cleaning and sanitizing tools and receptacles and other custodial functions as needed.
• Coach all employees to follow policies and procedures
• Support the production department by cleaning and preparing for next shift 
• Occasionally required to communicate with other departments, such as Quality or Production, to collaborate and solve problems
• Respectfully support and follow direction from supervisor or management and complete tasks with minimum supervision.
• Responsible for following standard operating procedures (safety, GMP AND SQF policies /procedures, PPE / hygiene policies)
• Maintains the work area in a clean and orderly condition and follows prescribed safety regulations.
• Performs routine sanitation equipment maintenance to ensure equipment functions properly
• Reports all food safety sanitation issues to an immediate supervisor

You are….

• Leadership and fostering team cooperation for a large group of employees

• Knowledge of Microsoft Office and Google Sheets preferred

• Strong written and communication skills

• Strong organizational, analytical, and problem-solving skills

• Ability to prioritize multiple assignments while meeting deadlines

• Ability to adapt to Factor_ programs and procedure
• Food manufacturing experience

Work Environment: While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. 

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to handle objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation. The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are varied according to shift.  There are occasions where overtime is required based upon operational needs. The Sanitation Lead is expected to work the hours it takes to finish assignments each day.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#factor

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

Senior Operations Manager 

Shift: Sunday - Wednesday (Overnights)

Factor_ a brand of HelloFresh is seeking a Senior Operations Manager.  The Senior Operations Manager drives the culture & leads the daily activities for a high-volume prep, cook and plating production kitchen and fulfillment center. You will work directly with our Director of Operations to be in charge of building out & leading the operational road map for our flagship production and fulfillment center. Your time will be spent between managing the daily operational logistics of the production center, creating a positive workplace culture for 100+ employees, mentoring the leadership team, and driving continuous improvement. This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole.

You will...

• Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)
• Develop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports.
• Work with managers to execute final Production Scheduling. 
• Ensure product quality of the department.
• Be the liaison between the site operation, kitchen, R&D  and other functions within Headquarters, helping your team to identify the key priorities for the site.
• Be responsible for production area continuous improvement initiatives and direction.
• Develop high standards for execution to meet all KPI’s & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals
• Ensure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce
• Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.
• Create a positive team dynamic that encourages all employees in the production center to:
• Provide timely feedback to direct/indirect reports.
• Drive positive change within the facility
• Adapt to the ever-changing business needs and ensure that the team does the same
• Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the Factor_ brand, KPI’s, and culture.

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• A customer service obsession and a willingness to do whatever it takes to satisfy customer needs
• Effective communication and are a leader for employees, direct reports, cross-functional teams and executive leadership
• Proven ability to quickly adapt to business needs
• Willing to work weekends and/or night shifts when needed
• High level of integrity and ethics
• Strong continuous improvement skills
• Excitement for working in an environment with a high level of ambiguity and change

You have...

• 5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production 
• Bachelor's Degree - Master's preferred
• Ability to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail
• Familiarity with FSMA, HACCP, SQF
• APICS CPIM or CSCP certification (preferred)
• Spanish Proficiency preferred
• Demonstrated ability to effectively motivate, develop and manage 100+ employees a day - our culture is a critical part of our success, and you are directly responsible for driving it
• Deep knowledge of Lean and Agile Production
• Comprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment
• Interest in spending most of your time on the shop floor and working directly with all levels of staff
• Demonstrated success at delivering new product initiatives in both a large company and start-up environments

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Deine Rolle

Als Auszubildender im E-Commerce (all genders) schlägt dein Herz für den digitalen Handel und gutes Essen? Dann bist du bei uns genau richtig! Im Rahmen dieser Ausbildung erhältst du Einblick in verschiedene Bereiche unseres Unternehmens, zum Beispiel in den strategischen und operativen Einkauf, das Marketing und die Buchhaltung.

Wir möchten dich dabei unterstützen, den ersten Schritt auf deinem Weg zu einer Karriere im E-Commerce zu gehen, gemeinsam mit HelloFresh.

Zum 1. September 2026 suchen wir einen Auszubildenden (all genders), der/die unsere Werte teilt und für unsere Box genauso brennt wie wir.

Dein Verantwortungsbereich: Das Rezept

• Arbeite aktiv an unserem Online-Sortiment mit, von der Auswahl spannender Produkte über die Beschaffung von Produktdaten bis hin zur passenden Kategorisierung und ansprechenden Präsentation im Shop

• Mit deinem Interesse an Zahlen analysierst du wichtige Kennzahlen und entwickelst gemeinsam mit dem Team Ideen, wie wir unseren Shop noch besser machen können

• Während deiner Ausbildung erhältst du Einblicke in verschiedene Bereiche unseres Unternehmens – zum Beispiel Einkauf, Marketing, Rezeptentwicklung, Logistik, Vertrieb und Weitere

• Auch kaufmännische Abläufe lernst du kennen, etwa bei der Unterstützung rund um die Überwachung von Zahlungseingängen

Dein Profil: Die Zutaten

• Guter Schulabschluss (Abitur oder mittlerer Schulabschluss) mit soliden bis sehr guten Noten, besonders in Mathematik, Deutsch und idealerweise Wirtschaft

• Begeisterung für E-Commerce und digitale Trends: Du interessierst dich für Online-Shops, technische Innovationen und fühlst dich in der Social-Media-Welt zuhause

• Analytisches Denken und Spaß an Zahlen: Betriebswirtschaftliche Zusammenhänge interessieren dich und du hast Lust, Neues zu lernen und dich weiterzuentwickeln

• Teamplayer mit Struktur: Du arbeitest zuverlässig, kommunizierst offen und gehst Aufgaben selbstständig und organisiert an

Das bieten wir Dir: Die Toppings

• Einen Wohlfühlarbeitsplatz mit einem tollen Team in Berlin-Kreuzberg
• Rabatte auf unsere HelloFresh Kochboxen und Convini-Produkte
• Ein umfassendes Onboarding inkl. enge Betreuung mit festen Anspreachpartner*innen
• Spaß bei Teamevents, Friday Beers, Company Runs, Buchclub u.v.m.
• Vergünstigte Fitnessangebote bei Urban Sports Club bzw. John Reed, regelmäßige Yoga-Sessions
• Initiativen für das Wohlbefinden durch Kooperationen mit der Headspace-App und Spill
• Unterstützungsangebote bei der Kinderbetreuung
• Einen monatlichen Zuschuss zum Deutschlandticket

Du bist auch hungrig nach mehr?

Bewirb Dich jetzt mit Deinen vollständigen Bewerbungsunterlagen, gerne auch ohne Lichtbild und ohne Angabe von spezifischen Merkmalen wie Nationalität oder Geschlecht. Sprachzertifikate und Unterlagen zur Aufenthalts- und Arbeitserlaubnis können gerne mit eingereicht werden.

Wir freuen uns auf Dich!

#JD1002 

Deine Rolle

Als Disponent in der Zustelllogistik (all genders) hast Du die Möglichkeit unserer Kundschaft jeden Tag aufs Neue ein Lächeln ins Gesicht zu zaubern, indem Du gemeinsam mit Deinem Team vor Ort dafür sorgst, dass unsere Kochboxen vom Lager aus sicher, pünktlich und unversehrt ausgeliefert werden.

Dein Verantwortungsbereich

• Bedarfsplanung und Koordination des Zustell-Personals 
• Betreuung der Touren und Überwachung der Auslieferung über das Monitoringsystem
• Unterstützung des Fahrpersonals als zentrale Kontaktperson
• Koordination von Zustellprozessen in enger Abstimmung mit dem Kundensupport-Team bei auftretenden Problemen
• Warenannahme einschließlich Vollzähligkeitsprüfungen und Qualitätskontrollen der Kochboxen
• Kontrolle der Vorsortierung und Sicherstellung der korrekten Verladung der Boxen auf die Fahrzeuge

Dein Profil 

• Erfahrung in der Disposition oder Transportlogistik, idealerweise durch eine kaufmännische Ausbildung oder einschlägige Berufserfahrung
• Fließende Deutschkenntnisse (C1/C2-Niveau) sowie gute Englischkenntnisse
• Sicherer Umgang mit MS-Office bzw. den G-Suite Anwendungen
• Ausgeprägte Zuverlässigkeit und Verantwortungsbewusstsein
• Kundenorientierte, lösungsorientierte und kommunikative Arbeitsweise
• Bereitschaft zur Arbeit im wöchentlichen Wechsel von Früh- und Spätschichten sowie gelegentlich am Samstag (mit Ausgleichstag unter der Woche)

Das bieten wir Dir

• Wohlfühlarbeitsplatz mit tollem Team in Gelsenkirchen
• Rabatte auf unsere HelloFresh Kochboxen 
• 30 Urlaubstage
• Weiterentwicklungsmöglichkeiten durch interne Trainings sowie ein persönliches jährliches Budget für Weiterbildung 
• Umfassende Einarbeitung 
• Spaß bei Teamevents
• Vergünstigte Fitnessangebote mit dem EGYM Wellpass
• Betriebliche Altersvorsorge

Bist du die fehlende Zutat?

Wenn diese Gelegenheit für Dich lecker klingt, freuen wir uns darauf, von Dir zu hören.Wir bemühen uns, dein Profil zu prüfen und Dir innerhalb von 5 Werktagen zu antworten.

#JD1005
#lastmilegelsenkirchen

Operations Manager, Hello Fresh, Irving, TX

You will...

• Provide cross-functional leadership from the front lines and immerse yourself in the trenches to optimize productivity, promote growth, encourage innovative ideas, and inspire change
• Map out, drive and continuously improve the day-to-day operations in a hyper-growth environment, effectively engaging, motivating and directing the team to ensure on-time and accurate delivery of customer orders
• Manage dynamic and cross-functional teams to better assess the daily operations of Production and Fulfillment teams
• Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and continuously improving production
• Coordinate product flow to drive the efficient process of receiving, storing, and distributing materials to departments
• Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Drive a customer-first environment focused on and committed to delivering the highest quality product to our customers
• Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
• Partner with Production Planning team to execute devised production plans and adjust sequencing based on business need when necessary

You are...

• Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Strategic: you’re a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans.
• Customer-focused:  you understand the importance of customer experience and delivering the planned customer outcomes with the highest level of customer care and customer satisfaction

You have...

• 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
• Bachelor’s Degree required ; High school diploma or GED required
• Proven success with managing 150-200+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it
• Comprehensive background in production, assembly, pick/pack, shipping, receiving
• Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)
• Continuous Improvement/Lean Manufacturing advocate efficient people & project management skills (Six Sigma, APICS, Kaizen certification preferred)
• Strong proficiency Microsoft Excel

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About the role: What's in the Box

Our warehouses are the beating heart of HelloFresh, and ‘De Kas’ in Bleiswijk is our flagship fulfilment site in the Netherlands. As a Warehouse Manager, you own the pre-production operation end-to-end: inbound, internal flow, reverse logistics, and everything in between. 

You'll lead a team of roughly 100 FTE across three departments, setting the pace and the standard for how we move product safely, efficiently, and at scale. This is a high-visibility role with real decision-making authority. You'll have a direct line to the Site Lead and a seat at the table when it matters most.

What you’ll do: The Recipe

• Lead the daily warehouse operation across inbound, internal logistics, and reverse logistics: keeping throughput smooth, stock accurate, and the yard running like clockwork
• Drive performance through KPIs, with minutes-per-box as your north star, and translate operational data into fast, grounded decisions that your team can act on
• Coach, challenge and develop a team of team leads and ~100 warehouse staff, building a culture of ownership, accountability and continuous improvement
• Own safety compliance across the site: you make sure no corners are cut, no procedures bypassed, and that every team member goes home safe
• Govern WMS processes and champion clean, reliable data as the foundation of every operational decision
• Deliver sharp weekly reporting to Site Leadership on efficiency, volume and headcount deployment — and partner with international operations teams to align on best practices
• Step up on strategic projects: site transitions, WMS rollouts, operational redesigns — you're in the room when it matters and ready to lead when called upon

What you’ll bring: The Ingredients

• Proven experience managing warehouse or logistics operations at scale — you've been accountable for real volume and know what it takes to keep a high-throughput site running ⭐
• Strong people leadership: you build teams, not just headcounts, and you're comfortable setting high standards and having honest conversations ⭐
• Hands-on familiarity with a Warehouse Management System — you know how to get the most out of it and where its blind spots are
• An analytical mindset with the ability to spot patterns quickly and move from insight to action without losing momentum
• Fluency in both Dutch and English, with the communication skills to lead diverse teams and collaborate across international stakeholders
• A background in e-commerce, food or FMCG is a genuine advantage — fast-moving environments are where you do your best work

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Compensation & Financial Wellbeing

• • Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
  • Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
  • You'll receive a HelloFresh laptop
  • Build your future with a pension plan through Aegon Cappital (age-based rates, 50/50 split).

Health & Wellbeing

• Receive a 7,5% discount on additional health insurance at Zilveren Kruis (2026), plus free access to Headspace and OpenUp.
• Get discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland.

Flexibility & Work-Life

• Start with 24 days of annual leave (pro-rata), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, and €0.23 per km for car/bicycle travel.

Career & Development

• Access internal/external opportunities aligned with our Job Framework, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€20/month), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

What’s in the Box

As a Junior International Sourcing Manager, you will act as the bridge between product and procurement teams, managing communication between local and international stakeholders. Sitting within local/regional teams, you will own the end-to-end process from new ingredient requests through onboarding, ensuring efficient sourcing of new ingredients into your market to drive innovation and improve customer experience.

Working in collaboration with Category Managers, you will identify cross-market sourcing opportunities to onboard NID SKUs into the portfolio more efficiently. You will work closely with local Ingredient, Culinary, FSQA, and Supply Chain Operations (SCO) teams to facilitate onboarding while acting as gatekeeper for all requests, ensuring no unnecessary complexity is introduced into operations.

This role reports to the International Team Lead Sourcing, with a dotted line to the local Head of Culinary, and includes regular interaction with international stakeholders and peer Sourcing Managers across HelloFresh markets. This role is offered as a 1-year contract with the potential for extension.

What You’ll Do: The Recipe

• Lead project management for new ingredient requests across Culinary, Product, and Procurement teams

• Own the workflow for new ingredient requests once handed over from Product Operations, acting as gatekeeper to ensure strict adherence to standardized processes, including progression or rejection decisions

• Align with the local NID/Ingredient Specialist to ensure sourcing tasks are completed on time and in line with the critical path

• Act as gatekeeper for all NID requests, ensuring only SKUs that pass Gate 2 (feasibility) progress to Culinary SKU testing

• Review all new ingredient requisition proposals in market for completeness before connecting with local suppliers or handing over to Category Managers for sourcing/tender (if multi-market)

• Manage stakeholder engagement and communication between local and international teams to ensure consistency in NID approach across markets

• Coordinate new developments with Category Managers, sensory testing, Culinary, FSQA, and other markets

• Facilitate speedy SKU onboarding while ensuring coordination of new SKU creation across markets, including reviewing existing alternatives in the global portfolio

• Support Category Managers in cost-saving initiatives through improved SKU catalog management and identifying opportunities for SKU consolidation/rationalization or sourcing from existing international catalogs

• Support SKU improvement initiatives with Culinary and Quality teams to optimize specifications or formulations for better ingredient performance

What You’ll Bring: The Ingredients

• Excellent verbal and written communication skills, strong collaboration, and self-management with a team-oriented mindset

• Proficiency in English and ability to interact with business leaders and vendors at a senior level

• Strong analytical, problem-solving, and critical thinking skills with a focus on continuous process improvement

• Ability to lead and influence stakeholders, present ideas effectively, and facilitate discussions with multiple inputs

• Experience in change management, process improvement, and risk assessment within global and hybrid working environments

• Ability to create an environment that inspires data-driven, innovative solutions

• Strong relationship-building skills across local and international stakeholders

• Ability to leverage insights from evolving processes and continuously improve ways of working

• Proven ability to manage timelines and multiple stakeholder expectations while delivering consistent results

• Degree in Business, Engineering, Supply Chain, or related field preferred, with 3–5 years of experience in procurement and/or product/portfolio management

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What We Offer: The Toppings

• HelloFresh Discounts – Enjoy 65% off your HelloFresh Meal Box and 40% off Factor_ subscriptions.
• Learning and Development – Make the most of a dedicated Learning & Development budget and the HelloMint mentorship program.
• Receive 25 days of paid vacation per year, + 5 days of feriefridage. Paid leave also provided for your child’s first sick day.
• Parent Benefits – Benefit from a Parental Leave policy supporting your family needs.
• Compensation and Perks – Includes a 5% company-paid pension and insurance package.
• Health – Access to Spill online therapy, available within 24 hours of request.
• Daily Comforts – Office perks include drinks and snacks, subsidized catered lunches, and breakfast every Friday.
• Fitness and Well-being – Discounts at SATS gym, plus access to sports and exercise clubs.

Are You the Missing Ingredient?

Apply with your CV in English.

If we see a match, you’ll have a call with one of our recruiters to share more about what you can bring to the team. Are both sides still positive? Then we proceed to the assessment stage to assess key skills required for the job.

We will be conducting interviews on an ongoing basis and will close down the position once the successful candidate has been found.

The role

At HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energised home cooks across the globe every week.

Our operation planning team, located in Berlin and New York, is critical to what we do. From operation and supply chain optimization to forecasting, we work on challenging problems and have a high output of building and releasing features and engines that make our business thrive and deliver real financial impact.

As an Applied Scientist in Operations Researcher (OR), you will work together with a global, cross-functional team that is transforming supply chain management, from menu planning and procurement to production and logistics. In this role, you will play a vital part in enhancing and expanding our algorithmic planning capabilities. Your contributions will directly impact the efficiency and performance of our business operations.

What you’ll do

• Design, implement and evolve optimization models and decision-support tools for high-impact planning problems in the supply chain (e.g. assortment/menu structure, capacity, sourcing, fulfillment and network trade-offs, priorities will follow business needs).
• Drive adoption of globally developed optimization capabilities: localize assumptions, validate outputs against operational reality and coordinate staged roll-outs with stakeholders and engineering.
• Partner with engineering to productionize solvers, services and workflows; ensure ownership, runbooks, and monitoring are clear after launch.
• Build and maintain data pipelines and, where useful, dashboards so inputs, outputs, and KPIs stay transparent and we can iterate with measurable feedback.
• Spot gaps early: translate messy reality into robust, data-backed formulations and pragmatic solutions that hold up at scale.
• Collaborate across product, engineering, data, and commercial teams; represent the US planning perspective in global OR discussions so shared roadmaps stay fit for purpose.
• Champion a shared, optimization-aware, data-driven way of planning — without losing sight of simplicity and trust from business users.

What you’ll bring

• Master’s or PhD in Operations Research, Mathematics, Industrial Engineering, Management Science, or a closely related field.
• Deep knowledge of mathematical optimization and core OR methods (e.g. mixed-integer programming, decomposition and sound use of heuristics where appropriate).
• Hands-on experience with industrial solvers such as Gurobi, CPLEX, or comparable (commercial or open-source).
• Senior-level track record: Either 5+ years of relevant professional experience applying OR/optimization in industry, or a PhD plus 3+ years of post-PhD applied work, demonstrating shipped models or tools and clear ownership of outcomes.
• Strong Python and SQL for modelling, experimentation, and working with large operational datasets; familiarity with BI tools (e.g. Tableau) is a plus.
• Excellent written and verbal communication; you can explain trade-offs, build trust, and align priorities across levels.
• Autonomy and judgment: you prioritise under ambiguity, run several meaningful threads in parallel, and keep quality high as scope grows.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.