The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

S'more about the team

We’re seeking a detail-oriented and collaborative Product Operations Specialist to help drive the success of key product initiatives across our HelloFresh and Chefs Plate brands. In this role, you’ll play a vital part in ensuring our customer-facing content—both print and digital—is accurate, engaging, and aligned with brand standards. Reporting to the Manager, Product Operations, you’ll orchestrate key digital assets such as photography and menu content, partnering closely with our offshore team to ensure seamless and timely execution of weekly responsibilities.

Beyond day-to-day execution, you’ll also contribute to backlog projects that support the evolution and innovation of our brands, helping to identify and implement process improvements that drive efficiency and scalability. By collaborating across internal and global teams, your work will directly enhance the customer experience and support HelloFresh’s mission to deliver high-quality meals.

Lettuce share what this role will be responsible for

• Content & Quality Management: Oversee weekly recipe and menu content workflows, ensuring high-quality, accurate, and engaging customer-facing materials (print & digital).
• Process Optimization & Tech Support: Drive workflow efficiency by identifying and addressing operational bottlenecks in collaboration with cross-functional teams. Leverage internal tools, resolve system bugs, and support critical technical issues.
• Internal Tool Expert: Serve as a key expert in internal tools and content systems, using this expertise to support teams, optimize processes, and champion continuous improvement initiatives.
• Project & Change Management: Lead or contribute to key Product projects, including new product development (NPD), experimentation, and process rollouts. Apply change management strategies to drive efficiency and scalability.
• Cross-Functional & Global Collaboration: Act as the main point of contact for weekly operations, partnering with offshore teams and internal stakeholders. Oversee the Canadian photo briefing process to maintain consistency and content accuracy.
• Data Management & Insights: Manage recipe databases and content systems, execute data clean-up tasks, and analyze datasets to uncover insights that guide product and process decisions.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• 2–3 years of experience in a fast-paced, dynamic environment (bonus points for experience or education in food, content editing, or related fields).
• Strong attention to detail—you notice the small things that others might miss.
• Excellent communication and collaboration skills; able to clearly escalate issues, work cross-functionally, and liaise with stakeholders across levels, including leadership.
• Advanced proficiency in Google Sheets, including complex formulas and data manipulation; experience building or improving internal tools and dashboards.
• Strong organizational and time management skills, with the ability to juggle multiple priorities and weekly deadlines.
• Proactive and solutions-oriented—you take ownership, anticipate challenges, and continuously look for ways to improve processes.
• Comfortable working independently, with strong critical thinking and problem-solving skills.
• Experience with SQL or a strong interest in learning is considered a valuable asset.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

S'more about the team

The Product Innovation team is looking for a  Senior Sensory & Ingredient Evaluation Specialist to serve as our lead technical evaluator and procurement liaison. Reporting to the Manager, Ingredient Strategy, you will be the engine behind our ingredient excellence. While the Manager sets the portfolio vision, you are the one "under the hood", standardizing how we test, validating new supplier submissions, and ensuring that our procurement tenders result in ingredients that are both cost-effective and culinary-approved.

• NOTE: This role requires in-office attendance 4 days a week. 

Lettuce share what this role will be responsible for

• Lead Sensory Evaluation: Own the execution of sensory testing for all new ingredient submissions. You will design and facilitate "Gold Standard" cuttings, ensuring every ingredient is tasted, tested, and scored against rigorous culinary benchmarks.
• Define "Best-in-Class" Testing: Develop and refine standardized testing protocols. Whether it’s testing the meltability of a new cheese or the shelf-life stability of a sauce, you ensure our methodologies are scientific, repeatable, and scalable.
• Procurement Technical Partner: Serve as the technical point of contact for the Procurement team during RFPs and tenders. You will analyze supplier samples, provide technical scorecards, and help Procurement understand the quality trade-offs in different sourcing options.
• Ingredient Development & Iteration: Work directly with vendors to "tweak" ingredients. If a spice blend isn't quite right or a protein is losing moisture, you’ll provide the technical feedback loop to suppliers to develop a better version for our boxes.
• Data Gatekeeper: Maintain the technical integrity of our ingredient database. You will ensure that sensory data, specification sheets, and testing results are meticulously documented to inform future SKU rationalization.
• Operational Validation: Ensure ingredients don’t just taste good in a lab, but perform in the real world. You’ll coordinate "home kitchen" stress tests to simulate how our customers will actually experience the product.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 4-year degree in Food Science, Culinary Science, or a related technical field. A deep understanding of food chemistry and sensory methodology is essential.
• 3+ years of experience in Sensory Science, Food R&D, Quality Assurance, or Technical Sourcing within the food industry.
• The "Procurement Mindset": You understand the basics of supply chain and tenders; you know that a great ingredient also has to be a viable business solution.
• Technical Palate: You have formal training or significant experience in sensory evaluation (e.g., Triangle testing, Descriptive Analysis) and can articulate flavour profiles with precision.
• Project Management Skills: You can juggle multiple "cuttings" and supplier samples simultaneously without losing track of the data.
• Software Savvy: Proficiency in Excel is a must; experience with sensory software (like Compusense or RedJade) or PLM systems is a major plus.
• You are:
• A "Foodie": You are genuinely obsessed with the difference between two types of soy sauce or the viscosity of a balsamic glaze.
• Adaptable: Able to navigate complex timelines and a high-volume portfolio. 
• Collaborative: You enjoy being the "technical glue" that holds Culinary and Procurement together.
• Analytically Rigorous: You don't just say something "tastes good"—you back it up with data and standardized metrics.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

About The Pets Table:
The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

You will … 

• Execute validation testing on finished products
• Be able to accurately and efficiently perform analytical testing and data analysis.
• Be able to introduce ideas for product quality improvements
• Assist in the development and maintenance of company specifications, SOPs, and best practices
• Develop an understanding of production process to assist in identifying process and evaluation improvement opportunities
• Understand how ingredients work together and what different manufacturing techniques will do to flavor, texture and nutrition expressions in food
• Work closely with our manufacturing partners to maintain and improve quality and consistency across existing recipe batches
• Remain informed of the latest trends, technologies, and innovations within the pet food industry.

You are… 

• Bold: You’re adventurous, outgoing and optimistic
• Analytical: Data is your friend
• Detail Oriented: Able to schedule, organize and execute detailed testing plans
• Team-oriented: You are able to work with cross-functional teams and cultivate collaborative partnerships
• A clear communicator: With solid written and oral communications skills. Able to generate technical reports and provide information to manager and co-workers
• Self-motivated: Driven and able to work effectively both independently and in a team environment
• Organized: Able to handle multiple priorities in a face paced environment
• Able to lift up to 50 lbs 

You have… 

• A Bachelor of Science degree in Food Science, Food Chemistry, Biology, Chemistry or other related fields.
• An understanding of food science and technology
• 3+ years experience in quality assurance, quality control, and food manufacturing
• Fluent in Microsoft Office and Google Suite applications
• Experience utilizing basic analytical, pilot and culinary equipment. 

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Retail Product Development Manager

This role is hybrid to; NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters

In addition to our core direct-to-consumer business, Factor_ has more recently expanded into the retail channel, making our meals available for purchase at brick-and-mortar stores. We are seeking a strategic, data-driven, and highly collaborative Retail Product Development Manager to own Factor_’s Retail Prepared Meals and adjacent food and beverage categories to support growth in this channel. In this pivotal role, you will champion the end-to-end retail product lifecycle—from driving overarching category strategy and formulation management to leading packaging design and continuous portfolio optimization. Acting as the ultimate product expert and a crucial cross-functional linchpin, you will partner seamlessly with Sales, Operations, DTC Product, and Nutrition teams to bridge deep consumer insights with specific retailer needs. Your core objective is to engineer a winning, scalable retail portfolio that commands attention on the shelf, drives exceptional sales velocity for our partners, and builds enduring brand loyalty through relentless, customer-centric innovation.

Key Responsibilities:

• Retail Product Strategy - Develop a winning retail prepared meals range consisting of core year-round SKUs, seasonal skus and may include the development of exclusive retailer ranges. Identify opportunities for expansion into adjacent categories based on retailer needs, white space and consumer research, as well as products available in our portfolio or ripe for development.
• Portfolio Lifecycle Management - Evaluate existing meals, conduct sales performance reviews, leverage online ratings and commentary as well as market trends to optimize our product portfolio by retailer. 
• Formulation & Spec Management - Ensure the retail product range can consistently be offered to retail partners by planning for necessary formulation, ingredient, and packaging changes, owning the spec creation and management process. 
• Packaging Design - Own packaging design for retail products, ensuring alignment with the broader F_ brand and packaging creative guidelines, meeting retailer compliance standards and functionality and appeal on shelf. 
• Sales Support - Support sales and review meetings with retailers as the product expert, sharing performance insights, industry trends, and product strategy and development opportunities.
• Cross-Functional Management - Partner with key members of the product team to ensure a strong understanding of the DTC product strategy, dietary lifestyles, consumer insights, and product development opportunities with the new formats team. Additionally, partner with operations, nutrition, FSQA, sourcing, retail team members, etc. to ensure the successful management of our retail program.

You are…

• A problem solver - You are resourceful and scrappy and aren’t afraid to roll up your sleeves and figure it out. Where a process doesn’t exist, you’ll create one.  
• Curious & Passionate about Product - you are always looking to learn more about the industry, new products and ways we can delight our customers.
• Data-driven to the core and leverage data to make key business decisions. 
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work, documenting new processes.
• A project manager - You have excellent project management skills leading groups, as well as a demonstrated ability to meet deadlines and complete deliverables on time.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems.
• Highly collaborative - You enjoy working collaboratively with cross-functional teams to get things done.

At a minimum, you have...

• Bachelor degree in Business Administration or other relevant field of study.
• Minimum of 5 years of relevant experience with a background in physical product management, category management, product marketing or strategic sourcing across food/food tech or CPG industries.
• Strong preference for experience within CPG or retail product development.
• Fluent in Google Suite applications (especially sheets & slides), tableau, Gemini and an ability to quickly learn and leverage a range of other databases and tech tools. 
• Familiarity with retail data platforms (NIQ, SPINS, or Circana/IRI) to track category performance and support buyer conversations.
• Ability to successfully manage multiple cross-functional stakeholders as well as to present to executive level colleagues.
• Success in collaborating with cross-functional teams to get things done
• Travel: <10%

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

As a Senior Manager, Commercial Operations, you will act as a central commercial driver across the business, leading a rotating mix of high-priority initiatives that shape how we bring products to market, communicate value to customers, and grow the brand. This role sits at the intersection of product, marketing, and special projects. 

You will help define how new ideas come to life—from building the commercial story and customer-facing claims behind product improvements, to driving strategic projects, to bringing in external partnerships that increase relevance and create excitement for customers.

This role is ideal for someone who is entrepreneurial by nature, a strong generalist (or comes from product or marketing), and energized by owning complex, high-visibility work from concept through execution. You should be a strong commercial thinker—someone who understands how to connect product, brand, marketing, and customer behavior. 

You will…

• Lead and support rotating commercial initiatives across the business, taking on high-priority projects that require strong strategic thinking, operational follow-through, and cross-functional coordination
• Own go-to-market strategy for key launches and initiatives, ensuring clear, insights-driven positioning, strong customer value propositions, and the messaging frameworks and channel briefs needed to carry strategy through to execution
• Develop reasons-to-believe and product claims that translate product features into compelling, customer-facing narratives
• Monitor the competitive landscape to inform positioning, pricing narratives, and product claims — translating market dynamics into actionable brand and commercial guidance
• Partner closely with Marketing, Product, Culinary, Editorial, Packaging, and Operations to bring initiatives to life end-to-end
• Lead strategic product partnerships with external brands to enhance product offerings, drive cultural relevance, and unlock incremental growth
• Operate as a special projects lead, taking on high-priority, ambiguous work across areas such as lifecycle marketing, customer experience, and commercial innovation
• Identify opportunities to improve customer experience and commercial performance, using both data and customer insight
• Build and maintain analytical models (primarily in Excel) to support decision-making, track performance, and inform strategy
• Move quickly from insight to action, balancing speed with quality in a fast-paced environment

You are…

• Commercially minded, with a strong instinct for what will resonate with customers and drive business results
• Entrepreneurial and proactive, with a bias toward action and ownership
• A strong cross-functional operator who can influence without authority and align diverse stakeholders
• Analytical and detail-oriented, with advanced Excel skills and comfort working with data
• Highly emotionally intelligent, able to navigate complexity, build relationships, and communicate effectively across teams
• Comfortable with ambiguity and shifting priorities, and energized by solving new problems
• Able to zoom out strategically and dive in tactically when needed

You have…

• 5–8+ years of experience in strategy, product, marketing, operations, consulting, or a related field
• Experience leading cross-functional initiatives or special projects from concept to execution
• A track record of driving measurable business impact
• Strong analytical skills, including advanced proficiency in Excel
• Experience in consumer, e-commerce, subscription, or CPG businesses is a plus
• Experience with product marketing, partnerships, GTM strategy, or commercial innovation is a plus

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Senior Manager, Business Development - Factor for Business

This is a hybrid role to the HelloFresh Headquarters in NYC

Factor for Business is scaling rapidly. We are looking for a Senior Manager, Business Development - Factor for Business to own our Sales-Led motion. Initially, you will focus on high-intent inbound channels, ensuring a world-class conversion engine. Simultaneously, you will act as a Strategic Lead, designing and executing outbound experiments to identify new repeatable growth levers as we scale toward 10x growth.

You will…

• Convert & Optimize Inbound: Take full ownership of the sales cycle for high-value accounts ($16k+ ARR), ensuring rapid response and high conversion.
• Test & Validate Outbound: Design and execute outbound prospecting sprint to identify high-performing verticals, messaging, and personas for future scale.
• Architect Inbound Infrastructure: Build the Speed-to-Lead engine, including automated lead routing, CRM qualification workflows, and initial outreach sequences.
• Bridge Sales & PLG: Define the strategic Rules of Engagement to identify and transition high-potential self-serve users into formal commercial agreements.
• Guide Team Growth: Provide data-backed recommendations for future hiring (SDRs/AEs) based on both inbound volume and outbound experiment results.

You are…

• An Experimental Operator: You enjoy the detective work of sales, testing different hooks and industries to find what sticks and using data to prove the results.
• A "Builder-Seller" Hybrid: You love closing big deals but are equally obsessed with building the automation that makes those deals repeatable.
• Process-Oriented: You believe that a standardized, tech-enabled sales process is the only way to scale without losing quality.

You have…

• 6+ years of B2B sales experience (Full-Cycle), with a background in both high-velocity inbound and strategic outbound prospecting.
• Technical proficiency with HubSpot, ZoomInfo, and LinkedIn Sales Navigator.
• Experience in a "0-to-1" environment where you helped define a sales motion from scratch.

You’ll get…

• 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Compensation:

Base Pay range: $115,000 - $135,000

On-Target earnings (OTE) estimated: $170,000 - $185,000

#Factor #JD1008

The role

Factor is a healthy, ready-to-heat meal delivery service that has built a category-defining business in the US and Canada. Now we’re building Factor in Europe, and although we have strong blueprints from North America, we still need to tune our proposition to our European customers. 

As our Sr. Manager of Product Strategy, you will define and deliver the physical product roadmap for Factor Europe, helping us achieve product-market fit across all five of our European markets. You will research, validate, and articulate our customers’ “jobs to be done”, driving key decisions around our product assortment, pricing, and value proposition as a result. As a critical part of our Product team, you will be the ultimate champion of our customer: building a thorough understanding of their behaviours, needs, and pain points, and relentlessly iterating on our offering as we shape the future of the ready-to-heat category in Europe.

This is a rare kind of role: the strategic ownership of a senior leader, inside a business with real infrastructure and resources behind it, but with the ambiguity and pace of an early-stage startup. If you have a builder mindset, love deep-diving into data, and have a well-honed intuition for what makes great products work, we’d love to hear from you.

What you’ll do

Define our customer “jobs to be done” 

• Develop an extremely detailed understanding of the Factor Europe customer, using every source of quantitative and qualitative information at your disposal: internal data, external research, customer interviews, surveys, and more.
• Develop, iterate, and validate key hypotheses about how we can best address the needs and pain points of our customers, identifying where the US/CA model translates, where it doesn’t, and what needs to be built differently for European markets.

Build and deliver our product roadmap

• Develop a compelling physical product roadmap (product categories, dietary preferences, pricing, formats, etc) that identifies our greatest opportunities and focuses the team on our most important priorities, in collaboration with peer leaders across Culinary, Marketing, Operations, and other functions.
• Lead each initiative on your roadmap through the full product lifecycle: from scoping and business case through to launch and measurement. Be prepared to be hands-on.
• Partner with our Digital Product team, advocating for the digital experience that best supports our physical offering. 

Optimize customer retention and engagement

• Own customer retention as your north star metric. Work relentlessly to close the gap between where we are today and the levels we see in our best performing markets, and develop a clear, evidence-based view of what’s driving the difference.
• Work with our Digital Product team to prioritise experiments that optimise product performance, creating business cases and connecting product decisions to commercial outcomes.
• Share learnings widely across other brands and geographies, and partner with them to continuously improve the way we work and the results we achieve.

Who you are

• Strategic thinker who thrives in ambiguity. You can take an ill-defined problem, structure it, and chart a path forward, even when the data is incomplete.
• Analytically rigorous and data-fluent. You’re comfortable querying your own data and interrogating experiment results. 
• Strong product and customer sense. You have sharp intuition for what customers want, grounded in a disciplined approach to discovery and validation. You’ve built or shaped products that people love.
• Commercial mindset. You understand how product decisions flow through to the P&L.
• Cross-functional operator. You love to roll up your own sleeves, but also know how to get things done through other teams. You build trust quickly, drive execution through influence, and know how to get the right priorities on other teams’ roadmaps.
• Exceptional communicator and storyteller. You write and present with clarity and conviction, from strategy narratives to product briefs.
• Food and/or nutrition obsessed!

Requirements:

• Experience: 5-7+ years of experience in product strategy, product management, or a comparable role.
• Technical toolkit: Advanced skill in Excel/Google Sheets and proficiency with SQL is required.
• Strong preference for:

• You have experience with subscription or DTC businesses: you've worked on retention, lifecycle, and recurring revenue models.
• You’ve been an early product or strategy hire at a company finding its footing in a new market or segment.
• You have experience in physical products / FMCG, especially food & beverage.
• You’ve worked across multiple European markets and understand how consumer preferences vary across the continent.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

Practical details 

• Start date: asap
• End date: 7 or 12 months contract
• Indicative hours per week: 40 hrs
• Location:Amsterdam

What we offer

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
• You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025.

Flexibility & Work-Life

• Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

• Grow with our "Learning Never Stops" mindset:  access internal/external opportunities, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

The role

Factor is a healthy, ready-to-heat meal delivery service that has built a category-defining business in the US and Canada. Now we’re building Factor in Europe, and although we have strong blueprints from North America, we still need to tune our proposition to our European customers. 

As our Sr. Manager of Product Strategy, you will define and deliver the physical product roadmap for Factor Europe, helping us achieve product-market fit across all five of our European markets. You will research, validate, and articulate our customers’ “jobs to be done”, driving key decisions around our product assortment, pricing, and value proposition as a result. As a critical part of our Product team, you will be the ultimate champion of our customer: building a thorough understanding of their behaviours, needs, and pain points, and relentlessly iterating on our offering as we shape the future of the ready-to-heat category in Europe.

This is a rare kind of role: the strategic ownership of a senior leader, inside a business with real infrastructure and resources behind it, but with the ambiguity and pace of an early-stage startup. If you have a builder mindset, love deep-diving into data, and have a well-honed intuition for what makes great products work, we’d love to hear from you.

What you’ll do

Define our customer “jobs to be done” 

• Develop an extremely detailed understanding of the Factor Europe customer, using every source of quantitative and qualitative information at your disposal: internal data, external research, customer interviews, surveys, and more.
• Develop, iterate, and validate key hypotheses about how we can best address the needs and pain points of our customers, identifying where the US/CA model translates, where it doesn’t, and what needs to be built differently for European markets.

Build and deliver our product roadmap

• Develop a compelling physical product roadmap (product categories, dietary preferences, pricing, formats, etc) that identifies our greatest opportunities and focuses the team on our most important priorities, in collaboration with peer leaders across Culinary, Marketing, Operations, and other functions.
• Lead each initiative on your roadmap through the full product lifecycle: from scoping and business case through to launch and measurement. Be prepared to be hands-on.
• Partner with our Digital Product team, advocating for the digital experience that best supports our physical offering. 

Optimize customer retention and engagement

• Own customer retention as your north star metric. Work relentlessly to close the gap between where we are today and the levels we see in our best performing markets, and develop a clear, evidence-based view of what’s driving the difference.
• Work with our Digital Product team to prioritise experiments that optimise product performance, creating business cases and connecting product decisions to commercial outcomes.
• Share learnings widely across other brands and geographies, and partner with them to continuously improve the way we work and the results we achieve.

Who you are

• Strategic thinker who thrives in ambiguity. You can take an ill-defined problem, structure it, and chart a path forward, even when the data is incomplete.
• Analytically rigorous and data-fluent. You’re comfortable querying your own data and interrogating experiment results. 
• Strong product and customer sense. You have sharp intuition for what customers want, grounded in a disciplined approach to discovery and validation. You’ve built or shaped products that people love.
• Commercial mindset. You understand how product decisions flow through to the P&L.
• Cross-functional operator. You love to roll up your own sleeves, but also know how to get things done through other teams. You build trust quickly, drive execution through influence, and know how to get the right priorities on other teams’ roadmaps.
• Exceptional communicator and storyteller. You write and present with clarity and conviction, from strategy narratives to product briefs.
• Food and/or nutrition obsessed!

Requirements:

• Experience: 5-7+ years of experience in product strategy, product management, or a comparable role.
• Technical toolkit: Advanced skill in Excel/Google Sheets and proficiency with SQL is required.
• Strong preference for:

• You have experience with subscription or DTC businesses: you've worked on retention, lifecycle, and recurring revenue models.
• You’ve been an early product or strategy hire at a company finding its footing in a new market or segment.
• You have experience in physical products / FMCG, especially food & beverage.
• You’ve worked across multiple European markets and understand how consumer preferences vary across the continent.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

Practical details 

• Start date: asap
• End date: 7 or 12 months contract
• Indicative hours per week: 40 hrs
• Location:Amsterdam

What we offer

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
• You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025.

Flexibility & Work-Life

• Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

• Grow with our "Learning Never Stops" mindset:  access internal/external opportunities, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

#factor

#JD1008

The role: What's in the Box

Factor Europe is scaling rapidly, and we are looking for a high-agency Product Analyst to be the first dedicated data hire within our Product team.

In this role, you will dive deep into our most pressing questions on our path to Product-Market Fit: honing in on the problems our customers face, what product decisions drive their behaviour, and why we are winning (or losing) with specific segments. You will be the technical bridge for a small, flat Product team (comprising Culinary R&D, Nutrition, Menu Planning, and Strategy), helping us define our product roadmap and continuously improve the customer experience.

This is an early stage opportunity for an analyst who wants to build. The Factor Europe team operates with the agility and urgency of a startup, but the resources and infrastructure of the HelloFresh Group. If that sounds like the perfect mix for you, we’d love to chat!

What you’ll do: The Recipe

1. Deep-Dive Research & Insights

• Perform in-depth analyses (e.g. cohort analysis, A/B tests) to evaluate the impact of every physical product decision we make, identifying which recipe / menu changes drive customer retention.
• Tackle complex and open-ended research questions, helping us validate leading hypotheses about our customers’ needs and behaviours, translating messy (and often imperfect) data into clear, digestible narratives.
• Triangulate quantitative data with qualitative feedback (customer reviews, sensory testing, and surveys) to build a 360-degree view of the customer.
• Proactively seek out and identify opportunities to improve our customer offering through independent research and analysis. 

2. Infrastructure & Tool Building

• Build and maintain the queries, dashboards, and automated GSheet tools that empower the rest of the Product team to find their own answers.
• Support the creation and tracking of relevant metrics that will help explain the causal relationship between our team’s weekly actions, customer engagement, and business performance.
• Automate repetitive data tasks, ensuring the team spends less time updating trackers and more time improving our product offering.

3. Be a Data Champion

• Build a culture of data-drivenness by promoting data literacy, quality, and best practice within the team.
• Improve and automate our weekly business performance review process, ensuring data is reliable and available, making this the most valuable meeting of the week.
• Serve as a data champion beyond the Product team, supporting in automating processes and conducting cross-functional analysis where Product intersects with Production and Procurement.

What you’ll bring: The Ingredients

• Bias for action: You don’t wait for research questions to come to you; you are curious about what makes our business successful and are constantly looking for insights that will give our team an edge. 
• Resourceful: You don’t get stuck easily: you dig, ask questions, and find a workaround to keep the project moving, even when data tables are messy or undocumented.
• A storyteller: You understand that data is useless if it isn’t understood; you make complex analysis digestible and actionable for everyone, from our Chefs to senior leadership.
• A builder: You thrive in the ambiguity of a pre-product/market fit environment, and get satisfaction from building the infrastructure (e.g. a tool or a sheet) that makes your teammates’ lives easier. 
• Intellectually curious: You aren’t satisfied with “what” happened; you are focused on “why” it happened.
• Customer-obsessed: You’re able to move beyond the data and think through the real-world experience of our customers, building empathy for what delights and frustrates them
• Technical proficiency: Mastery of Excel/GSheets and SQL is a must. You should be comfortable using Python for data manipulation and Tableau for data visualization. Curiosity for and familiarity with AI tools is a major plus.
• Experience: 2-4 years of experience in a Product Analytics, Data Analytics, or highly quantitative Business Intelligence role. Experience in a high-growth startup, subscription / e-commerce, and/or FMCG environment is a major plus.
• Analytical rigour: You know how to structure an experiment, identify biases in data, and ensure that your insights are statistically sound.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

What we offer: The Toppings

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
• You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025.

Flexibility & Work-Life

• Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

• Grow with our "Learning Never Stops" mindset:  access internal/external opportunities, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 15 countries across 3 continents. 

Our more than 15,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

#factor

#JD1008

The role: What's in the Box

Factor Europe is scaling rapidly, and we are looking for a high-agency Product Analyst to be the first dedicated data hire within our Product team.

In this role, you will dive deep into our most pressing questions on our path to Product-Market Fit: honing in on the problems our customers face, what product decisions drive their behaviour, and why we are winning (or losing) with specific segments. You will be the technical bridge for a small, flat Product team (comprising Culinary R&D, Nutrition, Menu Planning, and Strategy), helping us define our product roadmap and continuously improve the customer experience.

This is an early stage opportunity for an analyst who wants to build. The Factor Europe team operates with the agility and urgency of a startup, but the resources and infrastructure of the HelloFresh Group. If that sounds like the perfect mix for you, we’d love to chat!

What you’ll do: The Recipe

1. Deep-Dive Research & Insights

• Perform in-depth analyses (e.g. cohort analysis, A/B tests) to evaluate the impact of every physical product decision we make, identifying which recipe / menu changes drive customer retention.
• Tackle complex and open-ended research questions, helping us validate leading hypotheses about our customers’ needs and behaviours, translating messy (and often imperfect) data into clear, digestible narratives.
• Triangulate quantitative data with qualitative feedback (customer reviews, sensory testing, and surveys) to build a 360-degree view of the customer.
• Proactively seek out and identify opportunities to improve our customer offering through independent research and analysis. 

2. Infrastructure & Tool Building

• Build and maintain the queries, dashboards, and automated GSheet tools that empower the rest of the Product team to find their own answers.
• Support the creation and tracking of relevant metrics that will help explain the causal relationship between our team’s weekly actions, customer engagement, and business performance.
• Automate repetitive data tasks, ensuring the team spends less time updating trackers and more time improving our product offering.

3. Be a Data Champion

• Build a culture of data-drivenness by promoting data literacy, quality, and best practice within the team.
• Improve and automate our weekly business performance review process, ensuring data is reliable and available, making this the most valuable meeting of the week.
• Serve as a data champion beyond the Product team, supporting in automating processes and conducting cross-functional analysis where Product intersects with Production and Procurement.

What you’ll bring: The Ingredients

• Bias for action: You don’t wait for research questions to come to you; you are curious about what makes our business successful and are constantly looking for insights that will give our team an edge. 
• Resourceful: You don’t get stuck easily: you dig, ask questions, and find a workaround to keep the project moving, even when data tables are messy or undocumented.
• A storyteller: You understand that data is useless if it isn’t understood; you make complex analysis digestible and actionable for everyone, from our Chefs to senior leadership.
• A builder: You thrive in the ambiguity of a pre-product/market fit environment, and get satisfaction from building the infrastructure (e.g. a tool or a sheet) that makes your teammates’ lives easier. 
• Intellectually curious: You aren’t satisfied with “what” happened; you are focused on “why” it happened.
• Customer-obsessed: You’re able to move beyond the data and think through the real-world experience of our customers, building empathy for what delights and frustrates them
• Technical proficiency: Mastery of Excel/GSheets and SQL is a must. You should be comfortable using Python for data manipulation and Tableau for data visualization. Curiosity for and familiarity with AI tools is a major plus.
• Experience: 2-4 years of experience in a Product Analytics, Data Analytics, or highly quantitative Business Intelligence role. Experience in a high-growth startup, subscription / e-commerce, and/or FMCG environment is a major plus.
• Analytical rigour: You know how to structure an experiment, identify biases in data, and ensure that your insights are statistically sound.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

What we offer: The Toppings

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
• You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025.

Flexibility & Work-Life

• Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

• Grow with our "Learning Never Stops" mindset:  access internal/external opportunities, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 15 countries across 3 continents. 

Our more than 15,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

The role

Factor Europe is scaling rapidly, and as the complexity of our product offering grows, we are looking for a Team Lead, Product Operations to act as the “COO” of our Product organization. 

This role requires a hands-on operator with outstanding data fluency and sharp commercial sense. The day-to-day is a blend of quantitative modelling, performance analysis, process optimization, and cross-functional project management. Reporting to the Head of Product / Co-MD, you will bridge our Culinary and Operations teams as you drive execution of our product expansion roadmap. 

This role is a force multiplier for the Product team. Whether you are an analytical supply chain master who wants more exposure to product/customer, or a systems thinker who loves building and improving processes, this is a chance to supercharge one of Europe’s fastest-growing food-tech brands.

What you’ll do

Optimize our weekly menu

• Build the menu planning algorithm: Develop and refine the models that architect our weekly menu, optimizing for customer engagement within a set of constraints (customer feedback, seasonal trends, cost targets, production capacity, etc).
• Analyze recipe performance: Lead the weekly “Menu Post-Mortem”, translating customer feedback into actionable, data-driven insights for the Culinary and Kitchen Operations teams. 
• Improve our Recipe Database: Identify gaps in our recipe database and set priorities for R&D sprints; oversee our recipe graduation framework as we test new concepts.
• Set commercial guardrails: Model the impact of menu changes on company profitability and proactively course correct. 

Drive process excellence & scalability

• Develop scalable processes: Develop and improve the end-to-end processes required to bring a recipe/menu from concept to launch, ensuring zero errors in handoffs between Culinary and Supply Chain.
• Standardize, simplify, & automate: Identify aspects of our product operations that are ripe for automation or offshoring - then make it happen!
• Own & improve the internal tool landscape: Own our internal Product tool stack (from building Google Sheets to managing internal tech and analytics platforms). You are the ultimate owner of product data quality.
• Build the team: Build, lead, and mentor the Product Ops team as we scale our business. 

Execute our product strategy

• Define the implementation plan: Take the “what” and “why” of our product roadmap, and figure out the “how” and “when”
• Manage cross-functionally: Ensure the broader team (R&D, Supply Chain, Marketing, Digital Product, Tech) is aligned and moving in lockstep toward launch dates
• Accelerate learning: Institutionalize a culture of feedback by holding rigorous post-launch reviews for all major product initiatives.

Who you are

• A builder: You are comfortable with ambiguity. You don’t need a playbook to be effective; you are excited to write it.
• A systems thinker: You don’t just fix a problem; you fix the process that allowed the problem to happen.
• A versatile problem-solver: You love creating issue trees and driving to the root cause. You have a framework for every challenge.
• Data-obsessed: You are very strong in Excel/SQL and can create data visualizations that separate signal from noise.
• High agency: You don’t get stuck easily: you ask why, you find workarounds, and you hustle to keep the project on track.

Requirements

• Experience: 6+ years in high-growth Strategy & Operations, Management Consulting, Product Operations, or Supply Chain Management. Experience in FMCG, E-Comm, or Food-Tech is a plus.
• Scale Exposure: You have worked in a “0-to-1” or “1-to-10” environment; you have a track record of transitioning manual, spreadsheet-based processes into automated, scalable systems.
• Technical Toolkit: Advanced in Excel/Google Sheets and proficiency with SQL is required; experience with Tableau and Python is a significant advantage.
• Stakeholder Management: Proven ability to influence leaders across different departments and geographies.
• People Leadership: Readiness to build, coach, and manage a high-performing team in a fast-paced environment.

What we offer

• Freedom to initiate, execute and implement your own ideas
• Lots of learning and development opportunities
• 24  holidays based on 40 hours per week per year, pro rata
• A hybrid work setup - with roughly 2 days in our Amsterdam office 
• Reimbursement of travel expenses to the office
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland 
• Discount on your additional health insurance through Zilveren Kruis
• A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
• Healthy lunches, fruit and snacks in the office 
• Competitive salary and pension scheme
• Social activities with our culturally diverse team!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

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