At a glance: 

As the Head of Apparel Strategy, you will chart the strategic course for the Apparel and Accessories category within the region, ensuring every initiative aligns with our broader business interests and growth targets. You will simplify market complexity to drive effective category management and high-impact execution across all consumer touchpoints. Reporting to the Senior Director of Apparel & Accessories on the Global Commercial team, you will serve as the primary architect for regional growth, balancing commercial performance with the premium brand standards that define the On experience.

Your Mission

• Drive the regional performance of the Apparel and Accessories category across all distribution channels to meet growth and margin objectives
• Direct the regional implementation of the global category strategy, ensuring local execution remains consistent with brand vision
• Orchestrate the Go-To-Market delivery across Retail, Digital, and Wholesale channels to ensure a cohesive consumer journey
• Act as the strategic bridge between global and regional functions, aligning product, merchandising, marketing, and sales efforts
• Convert regional market insights and consumer trends into actionable commercial strategies that capture local opportunities
• Manage business health through rigorous monitoring of retail math, inventory productivity, and key performance indicators
• Champion market expansion initiatives while safeguarding premium brand positioning and operational excellence
• Facilitate cross-functional alignment to break down silos and ensure a holistic approach to the apparel business

Your Story

• You bring 9+ years of experience in category management, merchandising, or commercial strategy within a premium global retailer or performance-oriented brand
• You offer 4+ years of people leadership experience, with a proven track record of managing high-performing teams and navigating complex regional or multi-functional environments
• You possess a deep understanding of retail math and financial KPIs, with the ability to translate data into strategic decisions that drive regional business performance
• You are a skilled communicator who can simplify complex business challenges and bring diverse stakeholders together to achieve shared strategic goals
• You demonstrate an entrepreneurial mindset, comfortable making sound decisions even when faced with incomplete information or ambiguity
• You approach challenges with a global perspective, balancing the need for central alignment with the flexibility required for successful regional execution

Your Team

Our team is the heartbeat of On’s commercial engine, responsible for bringing our Swiss-engineered innovation to life across every market and channel. We are a collective of strategic thinkers and executors who move at a dynamic pace, balancing analytical precision with creative problem-solving. We navigate a global-local matrix to ensure our brand story is told consistently while meeting the unique needs of our local fans. We operate with an ownership mentality, valuing transparency, high standards, and the collective win over individual accolades.

What we offer:

We offer a dynamic, challenging and sportive environment that has been ranked as the ‘fastest growing sports company’ of its time. With offices across the globe, we are an international team who is hungry to innovate and build something incredible. We foster an active environment where each individual thrives for excellence and can achieve their full potential. This is where your work matters, you’re hands-on and your team members are amongst the very best in their respective disciplines and fields. 

If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team send us your application, and join the ONiverse!

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

In Short

As the Lead - Technical Representatives, you will drive the strategic growth and execution of On’s grassroots education and experiential initiatives across the region. Reporting to the Senior Lead - Technical Representatives on the Brand Experience team, you will empower a team of Representatives to deliver best-in-class service to key wholesale partners while fostering deep brand affinity within their communities. You will balance high-level project ownership with frontline coaching, ensuring On’s premium positioning is reflected in every training, trial opportunity, and retail interaction.

Your Mission

• Lead and scale a regional team of Technical Representatives, overseeing recruitment, onboarding, and the continuous development of team members to achieve high-performance outcomes
• Coach individual Representatives to enhance their technical expertise, relationship-building skills, and long-term career growth within the Brand Experience function
• Drive the execution of premium dealer training experiences, such as Oniversity and Key Account Summits, ensuring consistency and brand excellence across all regional activations
• Act as a strategic liaison for key national accounts, to provide specialized education and integrated marketing support
• Develop and leverage analytical tools within Salesforce, ThirdChannel, and Asana to track team performance, identify pipeline risks, and make data-informed strategic recommendations
• Collaborate cross-functionally with Sales, Marketing, Trade, and Operations teams to align grassroots efforts with broader seasonal campaigns and commercial goals
• Innovate new ways to engage retailers and consumers, challenging the status quo of traditional tech rep programs to deliver surprise and delight moments
• Manage complex regional projects and budgets, ensuring resources are optimized to maximize product trial opportunities and community engagement

Your Story

• You bring 6+ years of experience in technical representation, field marketing, retail management, or sales roles within a premium performance-oriented global brand or retailer
• A track record of building and maintaining influential relationships within the run specialty or outdoor retail industries across a diverse regional footprint
• Proficiency in leveraging CRM and project management tools such as Salesforce, Asana, or ThirdChannel to optimize workflow and track team productivity
• Demonstrated expertise in event production and experiential marketing with the ability to translate complex human physiology and product technology into engaging narratives
• Advanced communication and presentation skills, with the ability to capture and inspire diverse audiences ranging from store associates to executive buyers
• You possess a valid driver’s license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process
• Willingness to travel up to 60% of the time; travel percentage will fluctuate based on business needs

Your Team

We are the Brand Experience team at On. Our mission is to bring our brand to life within communities, playing a key role in the broader On team. We collaborate with local sales and other marketing teams to support wholesale partners, drive B2B activations, and lead training and educational initiatives. From one-on-one interactions and product try-ons to partner summits and large-scale brand events, we create memorable experiences that embody On’s spirits. The Brand Experience team brings On’s mission to ignite the human spirit through movement to life across the region, leading the physical expression of the brand across retail environments and community activations. Our team fosters an environment where continuous learning and holistic well-being are championed, supporting each member to build their best self.

In Short

As the Lead - Technical Representatives, you will drive the strategic growth and execution of On’s grassroots education and experiential initiatives across the region. Reporting to the Senior Lead - Technical Representatives on the Brand Experience team, you will empower a team of Representatives to deliver best-in-class service to key wholesale partners while fostering deep brand affinity within their communities. You will balance high-level project ownership with frontline coaching, ensuring On’s premium positioning is reflected in every training, trial opportunity, and retail interaction.

Your Mission

• Lead and scale a regional team of Technical Representatives, overseeing recruitment, onboarding, and the continuous development of team members to achieve high-performance outcomes
• Coach individual Representatives to enhance their technical expertise, relationship-building skills, and long-term career growth within the Brand Experience function
• Drive the execution of premium dealer training experiences, such as Oniversity and Key Account Summits, ensuring consistency and brand excellence across all regional activations
• Act as a strategic liaison for key national accounts, to provide specialized education and integrated marketing support
• Develop and leverage analytical tools within Salesforce, ThirdChannel, and Asana to track team performance, identify pipeline risks, and make data-informed strategic recommendations
• Collaborate cross-functionally with Sales, Marketing, Trade, and Operations teams to align grassroots efforts with broader seasonal campaigns and commercial goals
• Innovate new ways to engage retailers and consumers, challenging the status quo of traditional tech rep programs to deliver surprise and delight moments
• Manage complex regional projects and budgets, ensuring resources are optimized to maximize product trial opportunities and community engagement

Your Story

• You bring 6+ years of experience in technical representation, field marketing, retail management, or sales roles within a premium performance-oriented global brand or retailer
• A track record of building and maintaining influential relationships within the run specialty or outdoor retail industries across a diverse regional footprint
• Proficiency in leveraging CRM and project management tools such as Salesforce, Asana, or ThirdChannel to optimize workflow and track team productivity
• Demonstrated expertise in event production and experiential marketing with the ability to translate complex human physiology and product technology into engaging narratives
• Advanced communication and presentation skills, with the ability to capture and inspire diverse audiences ranging from store associates to executive buyers
• You possess a valid driver’s license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process
• Willingness to travel up to 60% of the time; travel percentage will fluctuate based on business needs

Your Team

We are the Brand Experience team at On. Our mission is to bring our brand to life within communities, playing a key role in the broader On team. We collaborate with local sales and other marketing teams to support wholesale partners, drive B2B activations, and lead training and educational initiatives. From one-on-one interactions and product try-ons to partner summits and large-scale brand events, we create memorable experiences that embody On’s spirits. The Brand Experience team brings On’s mission to ignite the human spirit through movement to life across the region, leading the physical expression of the brand across retail environments and community activations. Our team fosters an environment where continuous learning and holistic well-being are championed, supporting each member to build their best self.

The Technical Representative opening at On is a great opportunity for a candidate that’s passionate about providing educational and experiential opportunities for our B2B partners and their communities. As the product knowledge expert in your region, you will work closely with a regional Tech Lead and regional Sales Representative to brainstorm and execute strategies that bolster relationships with our partners and drive brand affinity with their staff and communities. This position is travel intensive (up to 60%) and our ideal team member will live within about an hour drive from Dallas, TX. If you’re up for the adventure, submit your interest to join the most premium global sportswear brand. 

Your Mission

• Conduct high-impact product knowledge clinics that articulate the technical features and performance benefits of On’s footwear and apparel collections
• Support retail partner events through the execution of product demos, community runs, and brand activations that deliver a premium experience
• Plan and coordinate regional product launch events in alignment with global marketing calendars to drive sell-through and excitement
• Manage On’s presence at local expos and corporate events, overseeing logistics from booth setup to consumer engagement
• Implement and maintain in-store visual merchandising standards to ensure the brand is represented with premium consistency
• Cultivate relationships with local running clubs and fitness communities to increase brand visibility and grassroots advocacy
• Monitor regional inventory levels during store visits and facilitate fill-in orders to ensure product availability for our fans
• Act as a strategic liaison by gathering and sharing market insights, competitor trends, and partner feedback with the wider Sales and Marketing teams
• Other duties as needed

You Story

• 1-2 years’ work experience; Sales or Tech Rep experience preferred
• Experience in the run specialty or outdoor retail industries preferred
• Passion and experience in running and outdoor pursuits preferred 
• General knowledge of human physiology as it applies to running
• Comfort and ease with presenting to retailers, customers, and industry professionals
• Excellent communication and relationship building skills
• Proficiency Google Suite and Microsoft Office preferred
• Willingness to travel up to 60% of the time; travel percentage will fluctuate based on business needs to cover this territory
• Candidates must live or be willing to relocate to within about an hour drive of  Dallas, TX.

In Short

The Chicago Community Sr. Specialist plays an important role in building meaningful connections between the brand and the local running and fitness community. This role focuses on supporting community programming, building authentic relationships with local leaders, and helping bring impactful experiences to life across the city.

As a student of run culture and fitness, you will embed yourself in the community. Showing up consistently, nurturing relationships, and helping create experiences that inspire participation and brand affinity.

Your Mission

Support the execution of community marketing initiatives in Chicago, helping bring the brand closer to the local running and fitness community.

• Execute a calendar of community events and activations across retail and key cultural touchpoints in the city.
• Build and maintain relationships with run crews, trainers, studio partners, and community leaders.
• Be an active presence in the local running and fitness community, participating in events and building credibility within the culture.
• Support ambassador relationships by coordinating events, appearances, and community engagement opportunities.
• Partner with retail teams to bring community programming and experiences into store environments.
• Host regular meetings to build key relationships with community leaders, influencers, artists, and more
• Lead event planning and execution including logistics, communication, and on-site support.
• Track key metrics from events and activations including attendance, social engagement, and community feedback.
• Collaborate with cross-functional partners to ensure community initiatives are aligned with brand moments and retail priorities.

Your Story:

• 5+ years of experience in building connections/relationships on behalf of a brand. 
• You have a deep understanding of your local market and connections to the community. 
• You are able to work under pressure in a dynamic and changing environment
• You understand the importance of engaging with and building community through our retail locations and will partner with programming teams to concept and execute local events to achieve business objectives in your market.
• Proven experience in community marketing, preferably within the sports or apparel industry.
• You are proactive in identifying the root cause of issues and developing solutions, inspiring breakthrough thinking and continuous improvement.
• Strong knowledge of social media marketing trends, best practices, and strategies.
• You are a collaborator and connector, creating a respectful environment for your peers and leadership, able to balance autonomy and collaboration.

Your Team:

Community marketing will play a pivotal role in cultivating and nurturing our community relationships. You will lead initiatives that connect deeply with our audience at a hyperlocal level, driving engagement, loyalty, and brand advocacy. This position is instrumental in supporting our ambassador program, creating memorable experiences, and fostering a strong retail community presence.

In short:

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity.  You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity.  Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Your Mission:

• Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards
• Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction
• Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams
• Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance
• Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development
• Drive the store’s vision and purpose by engaging the team and fostering a culture of trust and shared accountability

Your Story:

• You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands
• You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles
• You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members
• You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits
• You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.

Your Story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. 

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.

Your Story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. 

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

In Short

As a Seasonal Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity.  You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity.  Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Compensation range for this position inclusive of base + bonus: $90,000 - $95,000

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.

Your Story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. 

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

In Short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

In Short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.

Your Story

• 2 - 3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. 

Typical cash compensation range for this position inclusive of base hourly rate $29.80/hr- $32.70/hr. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation.

At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with a industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 15 paid US vacation days, store closure on Thanksgiving and Christmas and a plethora of product perks!

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Store Advisor

In Short

As a Seasonal Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. 

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity.  Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.