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On

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2 positions

Associate Store Leader, Lafayette

New York City On Store NYC Lafayette 4d ago

Store Advisor (Lafayette)

New York City On Store NYC Lafayette 1w ago

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Associate Store Leader, Lafayette

On · New York City

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On Store NYC Lafayette United States Posted May 5, 2026

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity. You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Compensation range for this position inclusive of base + bonus: $90,000 - $95,000

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Store Advisor (Lafayette)

On · New York City

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On Store NYC Lafayette United States Posted Apr 28, 2026

In Short

As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation.

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

Your Mission

Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans
Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience
Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed
Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards
Support daily operational tasks such as restocking shelves, updating displays, and managing product flow
Contribute ideas for in-store events, community engagement, and other activities to boost fan interactions and store presence
The Team Spirit: Foster a collaborative and positive team environment.
The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your Story

You have 1+ years of relevant experience in retail or in a customer service-related field
You have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutions
You possess organizational skills and attention to detail
Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences
Ability to work weekends, evenings and holidays as needed

Your Team

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

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