Overview:
The Senior Director, Informatics leads a team of clinical informatics professionals within the Enterprise Data Strategy organization, serving as both a people leader and subject matter authority in clinical data quality and normalization. This role is responsible for guiding the team's day-to-day work while personally contributing deep expertise in clinical coding, ontology mapping, and data quality analysis to support Inovalon's data normalization strategy and ensure enterprise data products meet rigorous clinical and technical standards. Working in close partnership with Product, Clinical, and Engineering teams, this leader bridges the gap between raw healthcare data and actionable clinical intelligence while developing a team equipped to do the same. 

Duties and Responsibilities:

• Team Leadership & Development: Lead, mentor, and develop a team of informatics professionals; establish clear objectives, foster a high-performance culture, and support individual growth and career development within the team. 
• Subject Matter Leadership: Serve as the team's authority on clinical ontologies and data  
• normalization, providing technical direction and guidance to ensure consistency and quality across all informatics workstreams. 
• Clinical Ontology Maintenance: Support and maintain internal reference data processes aligned with industry-standard clinical ontologies, including ICD-10, SNOMED CT, LOINC, and RxNorm, ensuring accuracy and currency of code mappings. 
• Data Quality Analysis: Execute data quality monitoring routines to identify, document, and remediate gaps or inconsistencies in healthcare data assets; escalate systemic issues as appropriate. 
• Clinical Normalization: Apply and refine clinical normalization techniques to map unstructured and semi-structured clinical information to standardized codified data elements. 
• Data Asset Assessment: Support the evaluation of new data assets for depth, specificity, and quality; support Expert Determination workflow; prepare structured assessments and summaries for leadership review. 
• Cross-Functional Collaboration: Collaborate closely with Data Engineering, Product, and Clinical teams to ensure that data specifications are accurately implemented and downstream data products reflect high-fidelity source data. 
• KPI Reporting & Tracking: Contribute to the development and tracking of Data Quality (DQ) KPIs and benchmarks; generate periodic reporting to inform stakeholder decision-making. 
• Pipeline Modernization Support: Participate in pipeline modernization initiatives, assisting with the migration of legacy reference tables to modern, scalable terminology service frameworks. 
• Maintain compliance with Inovalon's policies, procedures and mission statement. 
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. 
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function. 

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Health Informatics, Medical Informatics, Computer Science, Health Information Management, or a related field required
• Master’s Degree in Arts/Sciences (M.A./M.S.) in Medical Informatics, Health Informatics, or a related discipline preferred
• Relevant professional certifications (e.g., RHIA, CCS, CHDA, or equivalent) a plus.

Experience:

• 10+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Bachelor's degree) required or 
• 7+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Master's degree) required 
• Proven experience leading and developing a team of technical or clinical informatics professionals, including setting priorities, managing performance, and fostering a collaborative team environment required 
• Experience serving as a subject matter expert and go-to resource for clinical data standards within a cross-functional organization required 

Skills and Abilities:

• Leadership: Demonstrated ability to lead, coach, and develop a team while remaining a hands-on contributor to complex clinical data work. 
• Technical Expertise: Proficiency with clinical code sets including ICD-10-CM, CPT, HCPCS, SNOMED CT, LOINC, and RxNorm. Familiarity with EHR and claims data, as well as real-world data (RWD) environments. 
• SQL Skills: Proficiency in SQL for querying, analyzing, and validating large-scale healthcare datasets. 
• Data Normalization: Demonstrated experience with clinical data normalization, including mapping unstructured data to standardized terminologies. 
• Communication: Strong ability to communicate clinical data concepts clearly to both technical and non-technical stakeholders; ability to clearly document findings, prepare summaries, and communicate data quality insights. 
• Organizational Skills: Ability to manage multiple workstreams and prioritize deliverables in a fast-paced, agile environment. 

Working Conditions and Physical Demands:

• This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment.
• The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Must be local to Atlatna, Nashville, Tampa or Chicago area. 

Overview:  

Configures and onboards new orders for Inovalon provider products and services and assists others as they learn new products with a large emphasis on large and complex or enterprise customers.  Plans, executes, and finalizes projects according to agreed timelines.  Responsible for coordinating the efforts of the project in order to onboard according to the plan.  Defines the objectives and manage them throughout the duration of the implementation project, making recommendations to customers on best practices and configuration.

Duties and Responsibilities:

• Define project scope, requirements, goals and deliverables to ensure that each implementation is successfully executed, with emphasis on large and complex or enterprise management;
• Manage customer on-boarding experience from initial in-take call to go live, including customization, configurations, workflows, training etc.;
• Be attentive of customer requirements and business processes for configuring applications; make recommendations for configuration with customers
• Document all implementation project activities per defined process and procedures and participate in writing improvements and/or new process and procedures;
• Implement assets within specified days to onboard and improve on timelines based on goals set forth by leadership;
• Troubleshoot complex issues using an analytical approach and elevate issues following defined escalation procedures ensuring all communication to customer and internal teams are completed;
• Perform complex implementations without supervision and make recommendations on configuration and implementation approach;
• Communicate valuable product and process feedback to manager, SME or point of escalation and provide suggested solutions;
• Organize and manage workload efficiently, effectively and independently- serving as a role model for others;
• Explain Inovalon product offerings, operating systems, and internal systems as a subject matter expert;
• Participate in complex special assignments as needed;
• Plan, schedule, recommend and continually manage project expectations to best match the customer and Inovalon’s needs;
• Provide assistance to team members as needed;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum of 5 years’ experience implementing or supporting software with high volume of transactions;
• Healthcare EDI Knowledge (ANSI X12, 835, 837, 270/271), read EDI files and identify breakage points and proficient in HIPPA transaction code set;
• Project Management fundamentals experience;
• Proficient in use of Microsoft Office suite (MS Word, MS Excel, MS Outlook);
• Proficient in working with CRM systems, Salesforce.com a plus;
• Proficient with using and supporting Software as a Service (SaaS);
• Excellent verbal and written customer service skillset along with strong organizational skills;
• Ability to work efficiently, effectively and independently in a fast–paced environment with a large, diverse workload;
• Ability to make independent decisions on customer configurations, implementation plans and processes:
• A strong team player with the ability to interact effectively with all parts of the organization;
• Knowledge of healthcare or clinical environments such as Ambulatory, Post-Acute and Acute settings;
• Knowledge of data security and follow processes and regulations;
• Knowledge of Patient Revenue Cycle Management, patient payment (merchant accounts), or scheduling/time and attendance software
• Knowledge of Healthcare Quality Reporting;
• Knowledge of Billing (claims and remittance) and Revenue Cycle Management from both Provider and Payer side of the network; and
• Bi-lingual (Spanish) is a plus

Education:

• Associate’s or Bachelor’s degree in Business or related field of study or equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview

Inovalon's Talent Acquisition function operates at the intersection of healthcare and technology, delivering the leaders and critical capabilities behind a cloud-based SaaS and DaaS platform serving more than 50,000 customers. The Senior Talent Acquisition Partner is an expert full-cycle recruiter who operates as a Talent Advisor — not just an executor. This role owns a broad portfolio of requisitions across all levels and functions — Customer Operations, Go-to-Market, Corporate, and Engineering/Technical — and shapes hiring strategy alongside senior business leaders.

The Senior TAP challenges conventional thinking — evaluating candidates for long-term capability, skills, not just credentials and past titles. They bring external market intelligence and internal funnel data to every stakeholder conversation, facilitating better hiring decisions across a diverse and dynamic req load. They are trusted advisors across all stakeholder levels and a force multiplier for the TA team.

Duties and Responsibilities

Full-Cycle Search Ownership

• Own full-cycle recruiting across a broad portfolio of requisitions spanning Customer Operations, Go-to-Market, Corporate, and Engineering/Technical functions — from individual contributor through Senior Director level.
• Demonstrate versatility across functional domains: fluent in the talent markets, role profiles, and hiring criteria relevant to each function you support.
• Run a strategic kickoff — not just an intake — that co-builds search strategy, establishes a skills-based success profile, and sets clear expectations with the hiring manager before sourcing begins.
• Evaluate candidates for what they can do and learn, not just what their resume reflects; challenge credential-matching mindset with structured, evidence-based assessment.
• Manage candidate experience through timely, transparent communication, honest feedback, and accurate ATS disposition at every stage.
• Negotiate and extend competitive offers, navigating complexity around compensation, competing offers, and candidate concerns with confidence and market grounding.
• Conduct all recruiting activities in compliance with applicable federal, state, and local employment laws and regulations, including those governing equal employment opportunity and OFCCP.

Talent Advisory & Stakeholder Partnership

• Challenge hiring manager assumptions and reframe search parameters with external market data and internal funnel insights — before the search launches, not after it stalls.
• Bring a prepared point of view to every strategy, debrief, and stakeholder conversation; does not wait to be asked for an opinion.
• Manage stakeholder relationships across all levels — from individual hiring managers and team leads through Directors, VPs, and senior business leaders — adapting communication style, depth of insight, and advisory approach to the audience.
• Coach hiring panels on structured, skills-based interviewing and lead calibration sessions that result in faster, better-informed hiring decisions.
• Identify and document what 'good looks like' for each search — role-specific success criteria, behavioral competencies, and future-ready attributes — and align the panel before interview begins.
• Partner closely with the broader People team — including People Business Partners, Total Rewards, and HR Operations — to align on offer strategy, compensation positioning, headcount planning, and candidate experience; operate as one integrated team, not a siloed function.

Market Intelligence & Sourcing Strategy

• Develop targeted sourcing strategies using competitive intelligence, talent mapping, Boolean search, LinkedIn Recruiter, and other AI-enabled resources— tailored to each role and talent market.
• Maintain functional market expertise: talent supply, compensation positioning, competitor activity, and hiring trends within assigned domain(s).
• Translate market dynamics into clear guidance for hiring managers on availability, timeline realism, compensation competitiveness, and role design trade-offs.
• Source proactively — build warm pipelines for recurring roles and hard-to-fill profiles before requisitions go stale; do not rely solely on inbound applicants.

Data-Driven Insight & Continuous Improvement

• Conduct data post-mortems on closed requisitions — identify patterns, surface root issues, and bring actionable recommendations to the team; not just observations.
• Monitor and report on funnel health for owned requisitions: conversion rates at each stage, source performance, and time-in-stage trends.
• Use AI tools to generate insightful interview notes, improve outreach quality, and sharpen candidate analysis — review all outputs before use and apply judgment, not automation.

Team Contribution & Knowledge Sharing

• Lead at least one meaningful contribution per cycle that benefits the whole TA function — a sourcing playbook, intake framework, assessment guide, SME documentation, or process improvement that teammates actually adopt.
• Share sourcing wins, pipeline intelligence, and market insights openly with teammates; contribute to team knowledge before being asked.

Other Responsibilities

• Maintain compliance with all applicable employment laws and company policies; partner with legal counsel and leadership to manage risk and uphold a culture of integrity.
• Maintain compliance with company policies, procedures, and mission statement; adhere to all confidentiality requirements in all aspects of the role.
• Fulfill those responsibilities and/or duties that may be reasonably provided for the purpose of achieving the operational and business success of the organization.

Job Requirements

• 5+ years of progressive full-cycle recruiting experience in a corporate environment (SaaS strongly preferred), with demonstrated success owning a varied requisition portfolio across multiple business functions — Customer Operations, Go-to-Market, Corporate, and Engineering/Technical — at all levels from individual contributor through Senior Director.
• Some experience recruiting for engineering roles; comfortable partnering with technical hiring managers, screening for engineering competencies, and navigating technical talent markets
• Demonstrated ability to operate as a Talent Advisor — challenging hiring manager assumptions with data, co-building search strategy, and influencing hiring decisions rather than executing orders.
• Proven skills-based hiring expertise: experience designing and deploying scorecards that assess future-ready competencies, not just technical credentials; able to evaluate candidates for capability and long-term potential.
• Proven ability to manage stakeholder relationships across all organizational levels — from hiring managers and team leads through Directors and VPs; adapts advisory approach to the audience while maintaining a consistent standard of partnership quality.
• Strong sourcing capability across passive channels — LinkedIn Recruiter, Boolean search, AI tools — with a demonstrated track record of building proactive pipelines, not relying on inbound.
• Proficiency with ATS platforms and sourcing/AI tools; uses technology to amplify quality and judgment, not to replace it.
• Analytical mindset: able to interpret funnel data, identify patterns across searches, and translate insights into actionable recommendations for hiring managers and the TA team.
• Demonstrated mentoring or coaching impact — has actively developed a more junior colleague or coordinator and can speak to how that relationship produced measurable growth.
• Curiosity and learning agility — proactively identifies skill gaps, experiments with new methods, and shares what they discover with the team; growth is self-directed, not manager-prompted.

Education

• Bachelor's degree or comparable professional experience

Physical Demands and Work Environment

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry, push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position may be required to Employer office locations as well as other general business-related travel.

Company Name:         Inovalon, Inc.

Position Title: Software Development Engineer L3 for Multiple Positions             

Salary:                $116,943 – $126,943/year

Location:          4321 Collington Road (and Other U.S. Locations), Bowie, MD 20716

Summary of Duties: Develop and maintain solutions for Terabyte scale data analytics; Develop and maintain services and interfaces to allow for cross product communication and management; Involved with full software development lifecycle, including requirements gathering, implementation, and testing; and Work cooperatively in an Agile team structure to deliver value to our clients, internal and external.

Qualifications: Bachelor's degree in Computer Science, Information Science, Information Technology, or related field of study, or foreign equivalent, plus at least 2 years of progressively responsible experience in the job offered or any Software Engineering, Programmer, Analyst, or related titles. All applicants must have at least 2 years of experience with: (1) database principles; (2) evaluation of algorithmic efficiency; (3) object oriented design; (4) database technologies such as MS SQL Server 2008 or later version with (SSRS, SSIS, SSAS), PostgreSQL, Oracle, MySQL, or Cloud SQL; (5) developing stored procedures, Dynamic SQL, and Performance Tuning of code; (6) parallelized data driven algorithms; (7) C# and ASP.NET; (8) XML, HTML, JavaScript, and Net 3.0 or later version; (9) Elasticsearch, Logstach and Kibana (ELK) server administration; and (10) Kibana dashboard development. Telecommuting Available.

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Company Name:         Inovalon, Inc.

Position Title: Software Development Engineer L3 for Multiple Positions             

Salary:                $126,090 – $136,090/year

Location:          4321 Collington Road (and Other U.S. Locations), Bowie, MD 20716

Summary of Duties: Develop and maintain solutions for Terabyte scale data analytics; Develop and maintain services and interfaces to allow for cross product communication and management; Involved with full software development lifecycle, including requirements gathering, implementation, and testing; and Work cooperatively in an Agile team structure to deliver value to our clients, internal and external.

Qualifications: Master's degree in Computer Science, Information Science, Information Technology, or related field of study, or foreign degree equivalent plus at least 1 year of experience in the job offered or any IT/developer related job titles. All applicants must have at least 1 year of experience with: (1) database principles; (2) evaluation of algorithmic efficiency; (3) object oriented design; (4) database technologies such as MS SQL Server 2008 or later version with (SSRS, SSIS, SSAS), PostgreSQL, Oracle, MySQL, or Cloud SQL; (5) developing stored procedures, Dynamic SQL, and Performance Tuning of code; (6) parallelized data driven algorithms; (7) C# and ASP.NET; (8) XML, HTML, JavaScript, and Net 3.0 or later version; (9) Elasticsearch, Logstach and Kibana (ELK) server administration; and (10) Kibana dashboard development. Telecommuting Available.

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Overview:  

Configures and onboards new orders for Inovalon provider products and services and assists others as they learn new products with a large emphasis on large and complex or enterprise customers.  Plans, executes, and finalizes projects according to agreed timelines.  Responsible for coordinating the efforts of the project in order to onboard according to the plan.  Defines the objectives and manage them throughout the duration of the implementation project, making recommendations to customers on best practices and configuration.

Duties and Responsibilities:

• Define project scope, requirements, goals and deliverables to ensure that each implementation is successfully executed, with emphasis on large and complex or enterprise management;
• Manage customer on-boarding experience from initial in-take call to go live, including customization, configurations, workflows, training etc.;
• Be attentive of customer requirements and business processes for configuring applications; make recommendations for configuration with customers
• Document all implementation project activities per defined process and procedures and participate in writing improvements and/or new process and procedures;
• Implement assets within specified days to onboard and improve on timelines based on goals set forth by leadership;
• Troubleshoot complex issues using an analytical approach and elevate issues following defined escalation procedures ensuring all communication to customer and internal teams are completed;
• Perform complex implementations without supervision and make recommendations on configuration and implementation approach;
• Communicate valuable product and process feedback to manager, SME or point of escalation and provide suggested solutions;
• Organize and manage workload efficiently, effectively and independently- serving as a role model for others;
• Explain Inovalon product offerings, operating systems, and internal systems as a subject matter expert;
• Participate in complex special assignments as needed;
• Plan, schedule, recommend and continually manage project expectations to best match the customer and Inovalon’s needs;
• Provide assistance to team members as needed;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum of 5 years’ experience implementing or supporting software with high volume of transactions;
• Healthcare EDI Knowledge (ANSI X12, 835, 837, 270/271), read EDI files and identify breakage points and proficient in HIPPA transaction code set;
• Project Management fundamentals experience;
• Proficient in use of Microsoft Office suite (MS Word, MS Excel, MS Outlook);
• Proficient in working with CRM systems, Salesforce.com a plus;
• Proficient with using and supporting Software as a Service (SaaS);
• Excellent verbal and written customer service skillset along with strong organizational skills;
• Ability to work efficiently, effectively and independently in a fast–paced environment with a large, diverse workload;
• Ability to make independent decisions on customer configurations, implementation plans and processes:
• A strong team player with the ability to interact effectively with all parts of the organization;
• Knowledge of healthcare or clinical environments such as Ambulatory, Post-Acute and Acute settings;
• Knowledge of data security and follow processes and regulations;
• Knowledge of Patient Revenue Cycle Management, patient payment (merchant accounts), or scheduling/time and attendance software
• Knowledge of Healthcare Quality Reporting;
• Knowledge of Billing (claims and remittance) and Revenue Cycle Management from both Provider and Payer side of the network; and
• Bi-lingual (Spanish) is a plus

Education:

• Associate’s or Bachelor’s degree in Business or related field of study or equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Location: This position is a hybrid role based out of our Canonsburg, PA office. The current expectation is that we are in office two days each week (Tuesday-Wed), with extra additional days as required during the month.

Overview:   The Product Analyst will report to the Senior Director, Product Management. This role will perform market research and analyze market data, identifying customer and consumer behaviors and trends. The Product Analyst makes recommendations and provide launch strategies based on their analyses to increase product line profitability. This individual will monitor product performance and utilize data and user feedback to suggest improvements. 

Business Unit: Pharmacy

Duties and Responsibilities:

• Analyze data and research the market and competition to identify market trends to identify product enhancements and new market opportunities.
• Forecast the costs of developing and marketing a product or feature, as well as potential revenue and profit.
• Create reports about the performance of a given product, and suggest possible improvements, which are done by reading reports and reviews
• Conduct interviews or focus groups with existing customers and/or prospects to get feedback. May also include usability tests as well as anonymous surveys.
• Collaborate with cross-functional teams and other product lines
• Partner with Marketing to explore entry / expansion into new markets, build and evaluate competitive pricing strategies
• Evaluate the costs of development and launch and leverage market intelligence and product knowledge to suggest improvements to product and development teams.
• Monitor product performance and provide detailed insights and reports on product performance (sales / financials / transactions)
• Maintain compliance with Inovalon’s policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• 3+ years of experience in Product Analyst or similar role.
• Strong knowledge of Agile process and principles.
• Experience in the healthcare industry required.
• Product management experience preferred.
• Strong interpersonal and collaboration skills. 
• Must be able to interact with various cross-functional teams (Product, Development, Marketing, etc.) as well as clients and prospects.
• Knowledge of Microsoft Office (Word, Excel, Visio), Confluence, and JIRA
• Experience in conducting market research
• Ability to work both independently and as a team member in a fast paced, remote environment.
• Highly self-motivated / goal-oriented with strong analytical and problem-solving skills 
• Effectively leads projects and influences people to achieve department/company goals 
• Ability to organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
• Strong knowledge of the documentation process from design to commercial release
• Demonstrated ability to synthesize complex concepts and data into actionable goals and understandable documentation and presentations.

Education:

• Bachelor’s Degree in business administration, marketing, information technology, math, economics, or related field required.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Frequently or constantly lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Company Name: Inovalon, Inc.

Position Title: Senior Manager, Software Engineering for Multiple Positions

Salary: $203,986-$232,287/year

Location: 4321 Collington Road (and Other U.S. Locations), Bowie, MD 20716

Summary of Duties: Manage a team of engineers (onshore and offshore) to develop a broad portfolio of diverse technology projects; Provide hands-on leadership for a full-stack development team building and enhancing Inovalon suite of Risk Adjustment software solutions in our service-oriented, highly scalable, multi-datacenter environment; Participate in industry and other professional networks to ensure awareness of industry standards, trends and best practices in order to strengthen organizational and technical knowledge; Inspire, mentor, recruit, and lead the best software engineering talent; Maintain working knowledge of the Risk Adjustment product line in terms of usage, business value, roadmap, and user perspective; Determine both individual performance and team goals and ensure alignment with the overall Risk Adjustment product line goals and objectives; and Be accountable for the teams code quality by performing code reviews and promoting engineering best practices. Supervises 6-10 subordinates: Staff Software Engineer; Senior Engineers; Software Engineer.

Qualifications: Master’s degree in Computer Science, Computer Applications, or a related field of study, or foreign equivalent, plus at least 3 years of post-baccalaureate experience in the job offered or at least 3 years of experience in any IT/developer related job titles. All applicants must have 3 years of experience in the following: (1) development experience with Microsoft .net technologies; (2) Microsoft SQL server and other most common backend Microsoft technologies, including SSRS and SSIS; (3) object-oriented design (OOD), unified modeling language (UML), stateless distributed architectures, and designing for scalability and performance; (4) managing teams of software engineers, principal software engineers, software architects, quality analysts working collaboratively with product owners on solution delivery; (5) SOA design patterns (e.g., event-driven architecture, complex event processing, in-memory caching, canonical data modeling, model-view-controller); (6) 12-factor app architecture, design, and implementation; and (7) NLP & machine learning. Telecommuting Available.

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Company Name: Inovalon, Inc.

Position Title:  Software Development Engineer L4 for Multiple Positions               

Salary:   $173,763 – $183,763/year

Location: 4321 Collington Road (and Other U.S. Locations), Bowie, MD 20716

Summary of Duties: Develop and maintain solutions for Terabyte scale data analytics; Develop and maintain services and interfaces to allow for cross product communication and management; Involved with full software development lifecycle, including requirements gathering, implementation, and testing; and Work cooperatively in an Agile team structure to deliver value to our clients, internal and external.

Qualifications:   Bachelor's degree in Computer Science, Information Science, Information Technology, a related field of study, or foreign equivalent, plus at least 5 years of experience in the job offered or any IT/developer related job titles. All applicants must have at least 5 years of experience with: (1) database principles; (2) evaluation of algorithmic efficiency; (3) object-oriented design; (4) database technologies such as MS SQL Server 2008 or later version with (SSRS, SSIS, SSAS), PostgreSQL, Oracle, MySQL, or Cloud SQL; (5) developing stored procedures, Dynamic SQL, and Performance Tuning of code; (6) parallelized data driven algorithms; (7) C# and ASP.NET; (8) XML, HTML, JavaScript, and Net 3.0 or later version; (9) Elasticsearch, Logstach and Kibana (ELK) server administration; and (10) Kibana dashboard development. Telecommuting Available.

This role is not available for sponsorship at this time

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Company Name:    Inovalon, Inc.

Position Title:     Senior Principal Software Engineer / Staff Software Engineer for Multiple Positions
      
Salary:     $222,287-$232,287/year
 
Location:     4321 Collington Road (and Other U.S. Locations), Bowie, MD 20716

Summary of Duties:     Architect, design, create, test, and ensure the quality of large scale or complex software for a major product or product line. Responsible for high level research and analysis related to software design and development. Use best software engineering practices to evolve system design. Participate in design and code reviews with other engineers. Responsible for assigned integration, testing and deployment tasks to manage the server fleet and complex computing systems to drive automation, improvement, and performance. Establish and maintain software configuration control and software development environments including program source control to ensure reliable backups and source code integrity. Design and refactoring through rapid prototyping and experimentation during research and refactor spikes. Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections. Write high quality, testable code that meets the Definition of Done. Strive to eliminate technical debt. Create automated unit, system and acceptance tests. Support the early and continuous validation of features and stories with Customers, Analysts and Inovalon' s customer facing teams to maximize the market value of the software delivered at each increment. Continuously evaluate software performance, identify performance degradation and opportunities to gain performance improvements valued by customers. Understand domain (Healthcare) and technical trends that will impact/drive the architecture.

Qualifications:     Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Technology Management, Electronics and Communications Engineering, or related field of study, or foreign equivalent plus at least 6 years progressively responsible post-baccalaureate experience job offered or any IT-related roles/job titles. Applicants must have at least 6 years of experience with: (1) Unix management, computing platforms, and technologies involving virtualization, distribution, and high-performance computing; (2) C#, .NET platform, including NET Framework 4.6.1; (3) Angular JavaScript Frameworks; and (4) SOAP & RESTful Web Services; (5) ASP .NET Core 2.x; (6) Kafka; (7) Azure API Gateway; and (8) Pivotal Cloud Foundry (PCF). Telecommuting Available.

This role is not available for sponsorship at this time.

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Inovalon is seeking Senior Healthcare Data Analytic Specialists for Multiple Positions

Summary of Duties:     Determine project plans, timelines, and/or technical objectives for statistical aspects of healthcare data analytic processes, applying valid statistical techniques and using information obtained from baselines or historical data to structure uncompromised and efficient analyses. Use data analysis to support and improve business decisions and develop clinical healthcare data analytic products and services. Determine the specific types of clinical or healthcare data required to answer specific questions or solve problems. Evaluate and maintain healthcare databases comprised of data from a variety of sources, such as clinical and health data contained in electronic health records and publicly reported quality measurement and reimbursement data and adjusting and weighting the raw data. Prepare data for processing. Plan and design data integration strategies by evaluating clinical and healthcare data to determine any reliability or usability limitations and checking for inaccuracies. Develop, execute and reconcile requirements for data mapping and data loading processes, develop intuitive designs, and build enterprise interactive dashboards with built in guided healthcare data analytics. Evaluate data to ensure validity, applicability, efficiency, and accuracy. Perform complex and detailed statistical analyses and modeling of clinical and operational data with clear, relevant outputs. Analyze data using statistical analysis and visualization software (e.g. SAS, R, SPSS, Stata, SQL or Tableau) to apply statistical approaches such as opportunity analyses, risk adjustment and predictive modeling, program evaluation studies, probability and inference, longitudinal analysis, mixed effect modeling, logistic regression analyses, and model building techniques. Perform trend analysis to identify and research anomalies and outliers in the data. Identify problem areas related to healthcare quality, risk adjustment, and/or clinical performance and recommend solutions. Write detailed analysis plans and descriptions of analyses and recommendations, including preparing data visualizations in the form of dashboards, charts, and/or graphs. Prepare statistical data for inclusion in reports to senior management, state or federal regulatory agencies, accrediting agencies, and clients.

Qualifications:     Three of Four Year Bachelor’s degree in Computer Science, Management Information Systems, Statistics, Data Analytics, Information Technology Management, Commerce, or related field of study, or foreign equivalent plus at least 5 years progressively responsible experience in job offered or in any related analytics job titles.
Applicants must have 5 years of experience with healthcare data analytic processes and in the following: (1) conducting statistical analyses and data mining using data management and visualization software (e.g. SAS, R, SPSS, Stata, SQL, SSRS, SQL Server, Minitab, and/or Tableau); (2) analytical, quantitative, statistical, and biostatistical data analysis methodology and theory (e.g. opportunity analyses, risk adjustment and predictive modeling, program evaluation studies, probability and inference, longitudinal analysis, mixed effect modeling, logistic regression analyses, and model building techniques); (3) algorithm design, interactive reporting, data visualization and modeling, database systems, trend and root cause analysis, computer and neural networks, data structures, programming languages, and logic design; and (4) Microsoft technologies (including Excel, PowerPoint, Word, and Visio). Telecommuting Available.

This role is not available for sponsorship at this time.

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Company Name: Inovalon, Inc.

Position Title: Staff Software Development Engineer for Multiple Positions          

Salary:   $175,427 – $185,427/year

Location: 4321 Collington Road (and Other U.S. Locations), Bowie, MD 20716

Summary of Duties: Design software testing and quality assurance processes. Support, maintain, and document software functionality by researching and identifying, and evaluating new technologies for implementing, researching, planning, estimating and designing customizations and integration components for business needs. Develop and direct software system testing and validation procedures, programming, and documentation by developing functionality. Develop and maintain solutions for Terabyte scale data analytics; Develop and maintain services and interfaces to allow for cross product communication and management; Involved with full software development lifecycle, including requirements gathering, implementation, and testing; and Work cooperatively in an Agile team structure to deliver value to our clients, internal and external

Qualifications: Bachelor’s Degree in Computer Science, Information Science, Information Technology, Computer Information Systems, Computer Applications, Electronics and Communications Engineering, or related field of study, or foreign equivalent plus at least 5 years progressively responsible post-baccalaureate experience in the job offered or in any related IT/developer job titles. All applicants must have at least 5 years of experience with: (1) database principles; (2) evaluation of algorithmic efficiency; (3) object oriented design; (4) database technologies such as MS SQL Server 2008 or later version with (SSRS, SSIS, SSAS), PostgreSQL, Oracle, MySQL, or Cloud SQL; (5) developing stored procedures, Dynamic SQL, and Performance Tuning of code; (6) parallelized data driven algorithms; (7) C# and ASP.NET; (8) XML, HTML, JavaScript, and Net 3.0 or later version; (9) Elasticsearch, Logstach and Kibana (ELK) server administration; and (10) Kibana development. Telecommuting Permitted.

This role is not available for sponsorship at this time

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Job Title: Senior Full Stack Machine Learning Engineer

About Us:

Inovalon is a leading healthcare technology company dedicated to revolutionizing the healthcare industry through innovative AI and machine learning solutions. Our mission is to leverage cutting-edge technology to improve health outcomes and streamline healthcare processes. We are looking for a talented and experienced Senior Full Stack Machine Learning Engineer to join our dynamic team.

Job Description:

• As a Senior Full Stack Machine Learning Engineer, you will play a pivotal role in designing, developing, and deploying machine learning models that drive our healthcare solutions. You will work closely with data scientists, software engineers, and product managers to build scalable and robust machine learning systems. Your expertise will help us transform healthcare data into actionable insights, ultimately improving patient care and operational efficiency.

Key Responsibilities:

• Model Development: Design, implement, and optimize machine learning models for various healthcare applications, including predictive analytics, natural language processing, and generative AI.
• End-to-End Deployment: Develop and maintain the full lifecycle of machine learning solutions, from data preprocessing and model training to deployment and monitoring in production environments.
• Data Engineering: Collaborate with data engineers to build and maintain data pipelines, ensuring the availability of high-quality data for training and inference.
• Software Development: Write clean, efficient, and maintainable code for machine learning applications, ensuring seamless integration with existing systems.
• Performance Optimization: Continuously monitor and improve the performance of machine learning models and systems, addressing issues related to scalability, latency, and accuracy.
• Collaboration: Work closely with cross-functional teams to understand business requirements and translate them into technical solutions.
• Mentorship: Provide guidance and mentorship to junior engineers, fostering a culture of continuous learning and innovation.

Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field. Ph.D. is a plus.
• Experience: Minimum of 5 years of experience in machine learning, with a proven track record of deploying models in production environments.

Technical Skills:

• Proficiency in Python and relevant ML libraries (e.g., TensorFlow, PyTorch, scikit-learn).
• Proficiency in building applications leveraging generative AI technologies which includes LLM’s, prompt engineering, Vector Databases, RAG architectures and transfer learning is a plus.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Strong knowledge of data structures, algorithms, and software engineering best practices.
• Familiarity with big data technologies (e.g., Hadoop, Spark) and data pipeline tools (e.g., Airflow, Kafka).
• Experience with frontend and backend development, including frameworks such as React, Node.js, and Django.

Domain Knowledge: Understanding of healthcare data standards (e.g., HL7, FHIR) and regulations (e.g., HIPAA) is a plus.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work on impactful projects that improve healthcare outcomes.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.
• Flexible work arrangements, including hybrid and remote options.

Join us in our mission to transform healthcare through technology! We look forward to hearing from you.

Overview:  The Sales Instructional Designer is responsible for designing and scaling enablement programs that directly improve seller performance and revenue outcomes. This role partners cross-functionally with Sales, Product, and Sales Excellence to translate go-to-market strategy into structured learning experiences, tools, and reinforcement systems that drive measurable impact. The Sales Instructional Designer will lead needs analysis, curriculum architecture, content development, and performance measurements for a growing mid-market sales organization. The role requires strong analytical capability, business acumen, and the ability to consult with senior sales leaders to diagnose execution gaps and implement scalable solutions.

Duties and Responsibilities:

• Design and deliver high-impact sales enablement programs that improve seller productivity, win rates, and quota attainment.
• Conduct data-driven needs analyses using sales performance metrics to identify execution gaps and prioritize enablement initiatives.
• Lead onboarding strategy to reduce time-to-ramp and accelerate early revenue contribution.
• Develop advanced skills training for sellers and frontline managers focused on discovery, deal strategy, multi-threaded selling, and closing execution.
• Build scalable enablement systems including playbooks, messaging frameworks, competitive positioning tools, and reinforcement programs.
• Partner cross-functionally with Sales Leadership, Product, and Sales Excellence to align enablement initiatives with go-to-market strategy and growth priorities.
• Establish measurable success criteria for all programs and implement reporting to track impact on time-to-quota, forecast accuracy, deal velocity, and bookings.
• Translate complex product and market information into practical, field-ready tools that improve sales execution in live deal environments.
• Leverage learning technology and enablement platforms to support blended learning experiences (live, virtual, on-demand, reinforcement);
• Collaborate with subject matter experts to ensure content accuracy, relevance, and real-world applicability.
• Manage external vendors and learning partners as appropriate to maintain quality and scalability.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum 5 years of experience in instructional design, enablement, and course materials development.
• Minimum 2 years of experience designing learning solutions specifically for sales or revenue-generating teams.
• Demonstrated knowledge and expertise in instructional design, adult learning theory, and performance-based enablement principles.
• Ability to manage, prioritize, schedule, and meet project deadlines in a fast-paced, revenue-driven environment.
• Strong proficiency with MS Office, modern instructional design and authoring tools, AI-enabled development tools, and Learning Management Systems (LMS).
• Demonstrated ability to align learning initiatives to measurable business metrics such as time-to-ramp, win rates, quota attainment, deal velocity, and forecast accuracy.
• Ability to understand and translate complex product, market, and sales concepts into clear, actionable learning content.
• Accomplished presentation and facilitation skills, including development and delivery of instructor-led and virtual sessions.
• Strong analytical skills with the ability to use performance data to evaluate program effectiveness and drive continuous improvement.
• Strong writing, editing, and content development skills with high attention to detail.
• Ability to work both independently and collaboratively with Sales Leadership, Product teams, and cross-functional stakeholders.
• Ability to thrive in a dynamic, high-growth environment with changing priorities and tight timelines.

Education:

• Bachelor’s degree in a related field required or equivalent experience.

Physical Demands and Work Environment:

• Sedentary work ( i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

ABOUT INOVALON

Inovalon is a leading healthcare analytics and technology company that empowers health plans, providers, and life sciences organizations to make data-driven decisions at scale. Through its integrated cloud-based platforms, Inovalon applies advanced analytics, automation, and AI to improve clinical and quality outcomes, optimize revenue integrity, and reduce administrative burden across the healthcare ecosystem.

ROLE SUMMARY

This role combines analytical rigor with hands-on AI execution. The Business Analyst identifies and quantifies AI automation opportunities across the enterprise and builds the working prototypes that validate them. Rather than handing specifications to a separate build team, this analyst proves the business case by shipping a functional prototype that stakeholders can evaluate and engineering can productionize.

This is a hybrid role for analysts fluent in modern AI tooling — people who can do the financial modeling and stakeholder work of a traditional BA, and also use AI tooling to prototype and demonstrate solutions before committing to engineering investment.

Production builds, ongoing maintenance, and operational ownership of deployed systems sit with engineering and AI Operations counterparts.

This is a fast-moving environment where priorities shift, requirements are often ambiguous, and the tooling evolves weekly. The right person for this role is energized by that — not frustrated by it. They ask questions, chase context on their own, learn new tools before being asked to, and treat uncertainty as a starting condition rather than a blocker.

CORE RESPONSIBILITIES

Opportunity Identification & Business Cases

• Maintain a pipeline of AI automation opportunities sourced from business unit intake, executive priorities, and direct stakeholder discovery
• Build business cases with quantified ROI: cost savings, revenue lift, hours offloaded, quality improvements
• Translate ambiguous business problems into well-scoped automation candidates with clear acceptance criteria
• Track opportunity status, prioritization, and outcomes against original projections

Prototype & Validate

• Build functional prototypes of proposed agents and automations using modern AI tooling (LLM coding assistants, agent frameworks, prompt and skill libraries)
• Validate or invalidate business cases by getting a working version in front of stakeholders within days, not quarters
• Iterate prototypes against real user feedback before committing to engineering investment
• Produce demo-ready artifacts that move executive decisions forward
• Hand off validated prototypes to engineering with clear specifications, success criteria, and stakeholder context

Impact Tracking

• Deliver monthly executive reports covering pipeline health, in-flight initiatives, and realized impact
• Conduct post-implementation reviews comparing projected to actual ROI; capture lessons that improve future estimates

QUALIFICATIONS

Required

• 3+ years in business analysis, management consulting, product operations, or analyst roles
• Hands-on experience using LLMs and agent tooling — prompting, evaluations, and workflow orchestration. Candidates should be prepared to walk through a prototype they have built
• Working proficiency in Python and SQL: sufficient to query databases, parse API responses, manipulate structured data, and debug agent workflows — not expected to write production backend code
• Strong financial acumen: ROI modeling, sensitivity analysis, cost-benefit frameworks
• Strong written and verbal communication; comfortable in front of executives and engineers alike
• Intrinsic curiosity and a bias toward action; comfortable operating with incomplete information, learning new tools independently, and moving quickly in ambiguous environments

Preferred

• Bachelor’s or Master’s in Business, Engineering, Computer Science, or related field
• Experience with modern agent frameworks (LangGraph, AutoGen, MCP, or equivalent)
• Domain knowledge in a compliance-heavy industry such as healthcare, financial services, or insurance
• Background in product management, business operations, or technology consulting
• Familiarity with continuous improvement methodologies

Overview:
The Senior Director, Product Marketing is responsible for developing and driving a comprehensive, multi-channel product strategy to fuel and accelerate the commercialization engine across a business unit with a deep understanding of our products, use cases, and buyer personas. The Senior Director, Product Marketing leads and directs the team responsible for creating and executing the strategic marketing plans, including campaign identification, creation of marketing assets and materials, tracking of marketing campaign success metrics. The Senior Director, Product Marketing is key contributor and collaborator across the larger Marketing organization at Inovalon and drives programs and practices to maintain and enhance brand awareness and equity. This role will leads and directs a Product Marketing team to support the Sales team in achieving revenue growth objectives through the creation of compelling messaging and execution of effective marketing campaigns.

Duties and Responsibilities:

• Lead a team in the development of the marketing strategy by analyzing, prioritizing, approving marketing activities to generate leads and increase brand visibility and equity.
• Define and direct the Product Marketing team’s strategy and work to drive positioning of our products in the marketplace. Execute upon the commercialization strategy with a deep understanding of our products, use cases, and buyer personas.
• Understand client needs and behaviors, define key benefits that differentiate our products and services, and deliver compelling messaging across multiple business units and distribution channels and partnerships to effectively promote our products.
• Attain or exceed on the agreed upon Marketing Qualified Leads (MQLs) and Marketing bookings contribution to Sales for the assigned Business Unit/s or products.
• Collaborate with Marketing, Product, and Sales teams, you’ll own the success of go to market and launch strategies for new products and features. You’ll work collaboratively to deliver campaigns that unify and amplify brand position, and client value.
• Partner with the Finance and Product teams to develop optimal pricing strategies.
• Effectively manage the Product Marketing team budget and overall advertising strategy and spend for print, online, and social media.
• Own the strategic decisions regarding participation and budget for all tradeshow and industry events for each of assigned market, or product.
• Lead the development and execution of the annual Marketing Plan including defining the objectives, key performance and results for the product marketing team, and drive articulation of product positioning.
• Direct and lead the Product Marketing team to work closely with commercialization team identifying needs and sharpen product offerings based on feedback from customers, Sales, and competitive offerings.
• Collaborate with analytic team to define and closely track effectiveness of marketing activities and results and stay abreast of pipeline contribution and growth.
• Foster and role model highly collaborative partnerships with Sales and Product Management on continuous fine-tuning of campaigns to improve results.
• Build messaging to ensure product differentiation and build a competitive intelligence strategy for consistent assessment and knowledge sharing across the business.
• Partner with Corporate Communications and Brand to define and orchestrate the Inovalon industry brand awareness strategy.
• Provide deeper insights to drive program performance, you’ll identify internal and 3rd party research needs to support product positioning and go-to-market plans.
• Assess market needs and opportunities for software applications and define market requirements and desired positioning while collaborating with Product Management to align product strategy and roadmaps to the market needs.
• Establish Strategic Imperatives and supporting KPI's for your team’s efforts and work closely with the Analytic team to track performance to ensure marketing plans are delivering expected business outcomes.
• Maintain compliance with lnovalon's policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.
• We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such.

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in marketing or related field or equivalent experience required

Experience:

• 15+ Years of experience in full cycle product marketing, including at least 8+ years of management responsibility required

Skills and Abilities:

• High-energy, attention to detail, multi-tasking, and can-do attitude required.
• Demonstrate flexibility with the ability to act nimbly and quickly, to solve challenges and react as necessary, even if limited information is available.
• Knowledge of marketing techniques and concepts.
• Able to perform under pressure and manage multiple competing deadlines.
• Persuasive and diplomatic with the ability to think creatively.
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint required.
• Basic knowledge of Salesforce is preferred.

Working Conditions and Physical Demands:

• This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment.

The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Overview:
The Senior Director, Product Marketing is responsible for developing and driving a comprehensive, multi-channel product strategy to fuel and accelerate the commercialization engine across a business unit with a deep understanding of our products, use cases, and buyer personas. The Senior Director, Product Marketing leads and directs the team responsible for creating and executing the strategic marketing plans, including campaign identification, creation of marketing assets and materials, tracking of marketing campaign success metrics. The Senior Director, Product Marketing is key contributor and collaborator across the larger Marketing organization at Inovalon and drives programs and practices to maintain and enhance brand awareness and equity. This role will leads and directs a Product Marketing team to support the Sales team in achieving revenue growth objectives through the creation of compelling messaging and execution of effective marketing campaigns.

Duties and Responsibilities:

• Lead a team in the development of the marketing strategy by analyzing, prioritizing, approving marketing activities to generate leads and increase brand visibility and equity.
• Define and direct the Product Marketing team’s strategy and work to drive positioning of our products in the marketplace. Execute upon the commercialization strategy with a deep understanding of our products, use cases, and buyer personas.
• Understand client needs and behaviors, define key benefits that differentiate our products and services, and deliver compelling messaging across multiple business units and distribution channels and partnerships to effectively promote our products.
• Attain or exceed on the agreed upon Marketing Qualified Leads (MQLs) and Marketing bookings contribution to Sales for the assigned Business Unit/s or products.
• Collaborate with Marketing, Product, and Sales teams, you’ll own the success of go to market and launch strategies for new products and features. You’ll work collaboratively to deliver campaigns that unify and amplify brand position, and client value.
• Partner with the Finance and Product teams to develop optimal pricing strategies.
• Effectively manage the Product Marketing team budget and overall advertising strategy and spend for print, online, and social media.
• Own the strategic decisions regarding participation and budget for all tradeshow and industry events for each of assigned market, or product.
• Lead the development and execution of the annual Marketing Plan including defining the objectives, key performance and results for the product marketing team, and drive articulation of product positioning.
• Direct and lead the Product Marketing team to work closely with commercialization team identifying needs and sharpen product offerings based on feedback from customers, Sales, and competitive offerings.
• Collaborate with analytic team to define and closely track effectiveness of marketing activities and results and stay abreast of pipeline contribution and growth.
• Foster and role model highly collaborative partnerships with Sales and Product Management on continuous fine-tuning of campaigns to improve results.
• Build messaging to ensure product differentiation and build a competitive intelligence strategy for consistent assessment and knowledge sharing across the business.
• Partner with Corporate Communications and Brand to define and orchestrate the Inovalon industry brand awareness strategy.
• Provide deeper insights to drive program performance, you’ll identify internal and 3rd party research needs to support product positioning and go-to-market plans.
• Assess market needs and opportunities for software applications and define market requirements and desired positioning while collaborating with Product Management to align product strategy and roadmaps to the market needs.
• Establish Strategic Imperatives and supporting KPI's for your team’s efforts and work closely with the Analytic team to track performance to ensure marketing plans are delivering expected business outcomes.
• Maintain compliance with lnovalon's policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.
• We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such.

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in marketing or related field or equivalent experience required

Experience:

• 15+ Years of experience in full cycle product marketing, including at least 8+ years of management responsibility required

Skills and Abilities:

• High-energy, attention to detail, multi-tasking, and can-do attitude required.
• Demonstrate flexibility with the ability to act nimbly and quickly, to solve challenges and react as necessary, even if limited information is available.
• Knowledge of marketing techniques and concepts.
• Able to perform under pressure and manage multiple competing deadlines.
• Persuasive and diplomatic with the ability to think creatively.
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint required.
• Basic knowledge of Salesforce is preferred.

Working Conditions and Physical Demands:

• This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment.

The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us:

Inovalon is a leading healthcare technology company dedicated to revolutionizing the healthcare industry through innovative AI and machine learning solutions. Our mission is to leverage cutting-edge technology to improve health outcomes and streamline healthcare processes.

Role overview

 As an MLOps Engineer, you will design, build, and operate the infrastructure and tooling that power end-to-end ML workflows on AWS, including SageMaker, Bedrock, and Snowflake Cortex. You will partner closely with data scientists, ML engineers, and platform teams to ensure models are reliable, secure, and scalable in production.

Key responsibilities

• Design, implement, and maintain CI/CD pipelines for ML models and data workflows using AWS-native services and infrastructure-as-code.
• Operationalize models built on SageMaker, Bedrock, and Snowflake Cortex, including feature pipelines, training, batch/real-time inference, and monitoring.
• Build and manage data pipelines and feature stores using services such as AWS Glue, Lambda, Step Functions, and Snowflake.
• Implement observability for ML systems (logging, metrics, tracing, drift/quality monitoring) and establish SLOs/SLAs for production ML services.
• Automate environment provisioning, configuration, and dependency management across dev, test, and production.
• Partner with security and compliance teams to ensure ML workloads meet healthcare, privacy, and regulatory standards (e.g., HIPAA).
• Collaborate with ML engineers and data scientists to productionize notebooks and prototypes into robust, maintainable services.
• Contribute to best practices, standards, and documentation for ML platform and operations across the organization.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field.
• 4+ years of experience in software engineering, data engineering, or ML engineering with at least 2+ years focused on MLOps or ML platform work.
• Strong proficiency with Python and experience integrating ML libraries or frameworks (e.g., scikit-learn, TensorFlow, PyTorch) into production workflows.
• Hands-on expertise with AWS services relevant to MLOps: SageMaker, Bedrock, IAM, CloudWatch, ECR, ECS/EKS or Lambda, S3, Step Functions, and Glue.
• Experience with Snowflake (including Snowflake Cortex), SQL, and building secure, performant data pipelines into and out of Snowflake.
• Proficiency with CI/CD tools (e.g., GitHub Actions, GitLab CI, CodePipeline) and infrastructure-as-code (e.g., Terraform, CloudFormation, CDK).
• Familiarity with containerization and orchestration (Docker, Kubernetes) and event streaming tools (e.g., Kafka) is a plus.
• Knowledge of software engineering best practices, including testing, code reviews, version control, and design for reliability and scalability.
• Experience in regulated domains or with healthcare data standards and regulations is a plus (e.g., HIPAA, FHIR, HL7).

Soft skills and benefits

• Excellent problem-solving and analytical skills with a focus on reliability and automation.
• Strong communication and collaboration abilities, including working cross-functionally with engineering, data science, and product teams.
• Ability to work independently in a fast-paced environment
• Competitive salary and benefits package.
• Opportunity to work on impactful ML platforms that improve healthcare outcomes.
• Collaborative, innovative environment with professional development and growth opportunities.

Overview: 
The Business Management & Execution Lead serves as the operational backbone of the organisation. This person is responsible for running the day-to-day operational infrastructure of the business unit and building the structures, rhythms, and clarity that allow the team to execute at its best.
This is a role for a sharp, experienced operator who is comfortable owning complex cross-functional work, influencing senior stakeholders, and driving meaningful change without always having direct authority. The right candidate brings business operations experience, strong judgment, and a genuine bias toward action over analysis.
While embedded within a specific business unit, this role sits within the central Business Management function that reports to the SVP, Head of Business Performance. A core part of the remit is to uphold and advance enterprise-wide operating standards — driving consistency, sharing best practice across BUs, and minimising bespoke processes except where genuinely warranted by the specific needs of the unit. Success in this role is measured not only by the performance of the supported BU, but by the contribution made to raising the bar across the entire Business Performance function.

Duties and Responsibilities:

1. Enterprise Operating Architecture for the Business Unit
•    Design and own the business unit's full operating system: governance model, decision rights, accountability structures, and performance management infrastructure
•    Lead the annual planning and goal-setting process; partner with Finance and central teams to translate enterprise priorities into BU-level OKRs, resource allocation, and execution roadmaps.
•    Define and continuously improve how the BU makes decisions — which forums exist, who owns what, how escalations work, and how tradeoffs are adjudicated — then hold the organisation to that model.
•    Serve as the BU's principal advisor on operational strategy; anticipate structural problems before they surface and arrive with solutions, not just diagnostics.

2. OKR, KPI & Performance Stewardship
•    Own the BU's performance management architecture end-to-end: OKR design and cascade, KPI definition and instrumentation, leading/lagging indicator tracking, and quarterly retrospectives
•    Maintain and continuously evolve executive-ready performance dashboards and scorecards; ensure the BU's performance story is clear, accurate, and decision-ready at all times
•    Proactively identify systemic performance gaps — not just individual misses — and bring cross-functional solution proposals to BU and Business Performance leadership

3. Cross-Functional Governance & Strategic Initiative Leadership
•    Own the BU's relationship and coordination model with adjacent enterprise functions — Finance, HR, Legal, Product, Engineering, GTM, and the central Business Performance team — at a senior level
•    Serve as the BU's primary interface into enterprise-wide programs and transformation initiatives; ensure the BU's voice is represented and its commitments are honored
•    Lead or executive-sponsor the most complex, ambiguous, or politically sensitive initiatives within the BU — those that require senior judgment, cross-functional authority, and sustained accountability beyond what a program manager can provide
•    Actively contribute to enterprise-wide governance standards; flag where BU-level practices diverge from central norms and drive convergence unless a BU-specific exception is clearly justified

4. Executive Reporting & Strategic Narrative
•    Own the BU's contribution to all executive and board-level performance reporting; this includes monthly operating narratives, QBR materials, investment case updates, and ad hoc C-suite readouts
•    Translate complex operational, financial, and strategic data into concise, decision-quality narratives for CEO, Board, and investor-level audiences — not just summaries, but points of view
•    Act as the BU leader's strategic proxy in select forums and cross-functional working groups; carry the authority to make commitments and resolve issues on the BU's behalf
•    Ensure total consistency and integrity between BU-level reporting and enterprise-wide performance standards, definitions, and cadences

5. Operational Excellence & Organizational Scalability
•    Continuously assess and improve the BU's operational maturity; identify structural inefficiencies, governance gaps, and coordination failures — then design and implement durable fixes
•    Build the operating playbooks, frameworks, decision templates, and institutional knowledge that allow the BU to scale without linear growth in coordination overhead
•    Partner with Business Performance leadership to pilot, refine, and scale enterprise-wide performance capabilities.  Proactively identify opportunities to standardise and scale practices across BUs in partnership with the Head of Business Performance; resist the proliferation of bespoke processes without clear justification.

6. Other Responsibilities
• Maintain compliance with all applicable employment laws and company policies; partner with legal counsel and leadership to manage risk and uphold a culture of integrity.
• Maintain compliance with company policies, procedures, and mission statement; adhere to all confidentiality requirements in all aspects of the role; and
• Fulfill those responsibilities and/or duties that may be reasonably provided for the purpose of achieving the operational and business success of the organization.

Job Requirements:
•    10+ years of progressive experience in business operations, strategy & operations, management consulting (strategy/operations practice), or equivalent senior operational leadership roles
•    Demonstrated experience operating at or supporting an SVP/EVP/C-suite level — with a track record of influencing, challenging, and aligning senior executives on strategy and execution
•    Deep fluency in enterprise performance management: OKR design and cascade, KPI architecture, balanced scorecard frameworks, and operating cadence design at scale
•    Strong financial acumen; experience owning or co-owning a business unit's operating plan, headcount model, and investment prioritization process
•    Proven ability to lead complex, ambiguous, cross-functional initiatives without formal authority over the stakeholders required to execute them
•    Executive-level communication skills: capable of preparing and presenting board-quality narratives, not just summaries — someone who writes in recommendations, not just observations
•    Exposure to private equity-backed or high-growth transformation environments where speed, rigor, and resource discipline are simultaneously required
•    Proficiency in enterprise planning tools, OKR platforms, BI/reporting tools (Tableau, Power BI), and project/portfolio management systems
•    Bachelor's degree required; MBA or equivalent advanced degree strongly preferred
•    PgMP, Lean Six Sigma Black Belt, or equivalent operational excellence certification preferred

Physical Demands and Work Environment:
•    Sedentary work (i.e. sitting for long periods of time);
•    Exerting up to 10 pounds of force occasionally and/or negligible amount of force; 
•    Frequently or constantly to lift, carry, push, pull or otherwise move objects and repetitive motions;
•    Subject to inside environmental conditions; and
•    Travel for this position may be required to Employer office locations as well as other general business-related travel.

Overview:
The Informaticist will serve as a key hands-on contributor within the Enterprise Data Informatics team, reporting directly to the Senior Director, Informatics. This role is responsible for executing the day-to-day operational and analytical work that underpins the integrity of Inovalon's clinical data assets. The Informaticist will apply deep expertise in clinical coding, ontology mapping, and data quality analysis to support the organization's data normalization strategy and ensure that enterprise data products meet rigorous clinical and technical standards.

Duties and Responsibilities:

• Clinical Ontology Maintenance: Support and maintain internal reference data processes aligned with industry-standard clinical ontologies, including ICD-10, SNOMED CT, LOINC, and RxNorm, ensuring accuracy and currency of code mappings.
• Data Quality Analysis: Execute data quality monitoring routines to identify, document, and remediate gaps or inconsistencies in healthcare data assets; escalate systemic issues to the Senior Director, Informatics.
• Clinical Normalization: Apply and refine clinical normalization techniques to map unstructured and semi-structured clinical information to standardized codified data elements.
• Data Asset Assessment: Support the evaluation of new data assets for depth, specificity, and quality; support Expert Determination workflow; prepare structured assessments and summaries for leadership review.
• Cross-Functional Collaboration: Collaborate closely with Data Engineering, Product, and Clinical teams to ensure that data specifications are accurately implemented and downstream data products reflect high-fidelity source data.
• KPI Reporting & Tracking: Contribute to the development and tracking of Data Quality (DQ) KPIs and benchmarks; generate periodic reporting to inform stakeholder decision-making.
• Pipeline Modernization Support: Participate in pipeline modernization initiatives, assisting with the migration of legacy reference tables to modern, scalable terminology service frameworks.
• Maintain compliance with lnovalon's policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.
• We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such.

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Health Informatics, Medical Informatics, Computer Science, Health Information Management, or a related field required
• Master’s Degree in Arts/Sciences (M.A./M.S.) in Medical Informatics, Health Informatics, or a related discipline preferred
• Relevant professional certifications (e.g., RHIA, CCS, CHDA, or equivalent) a plus.

Experience:

• 8+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Bachelor's degree) required or
• 5+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Master's degree) required

Skills and Abilities:

• Technical Expertise: Proficiency with clinical code sets including ICD-10-CM, CPT, HCPCS, SNOMED CT, LOINC, and RxNorm. Familiarity with EHR and claims data, as well as real-world data (RWD) environments.
• SQL Skills: Proficiency in SQL for querying, analyzing, and validating large-scale healthcare datasets.
• Data Normalization: Demonstrated experience with clinical data normalization, including mapping unstructured data to standardized terminologies.
• Communication: Ability to clearly document findings, prepare summaries, and communicate data quality insights to both technical and non-technical stakeholders.
• Organizational Skills: Ability to manage multiple workstreams and prioritize deliverables in a fast-paced, agile environment.

Working Conditions and Physical Demands:

• This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment.
• The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Overview:
The Informaticist will serve as a key hands-on contributor within the Enterprise Data Informatics team, reporting directly to the Senior Director, Informatics. This role is responsible for executing the day-to-day operational and analytical work that underpins the integrity of Inovalon's clinical data assets. The Informaticist will apply deep expertise in clinical coding, ontology mapping, and data quality analysis to support the organization's data normalization strategy and ensure that enterprise data products meet rigorous clinical and technical standards.

Duties and Responsibilities:

• Clinical Ontology Maintenance: Support and maintain internal reference data processes aligned with industry-standard clinical ontologies, including ICD-10, SNOMED CT, LOINC, and RxNorm, ensuring accuracy and currency of code mappings.
• Data Quality Analysis: Execute data quality monitoring routines to identify, document, and remediate gaps or inconsistencies in healthcare data assets; escalate systemic issues to the Senior Director, Informatics.
• Clinical Normalization: Apply and refine clinical normalization techniques to map unstructured and semi-structured clinical information to standardized codified data elements.
• Data Asset Assessment: Support the evaluation of new data assets for depth, specificity, and quality; support Expert Determination workflow; prepare structured assessments and summaries for leadership review.
• Cross-Functional Collaboration: Collaborate closely with Data Engineering, Product, and Clinical teams to ensure that data specifications are accurately implemented and downstream data products reflect high-fidelity source data.
• KPI Reporting & Tracking: Contribute to the development and tracking of Data Quality (DQ) KPIs and benchmarks; generate periodic reporting to inform stakeholder decision-making.
• Pipeline Modernization Support: Participate in pipeline modernization initiatives, assisting with the migration of legacy reference tables to modern, scalable terminology service frameworks.
• Maintain compliance with lnovalon's policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.
• We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such.

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Health Informatics, Medical Informatics, Computer Science, Health Information Management, or a related field required
• Master’s Degree in Arts/Sciences (M.A./M.S.) in Medical Informatics, Health Informatics, or a related discipline preferred
• Relevant professional certifications (e.g., RHIA, CCS, CHDA, or equivalent) a plus.

Experience:

• 8+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Bachelor's degree) required or
• 5+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Master's degree) required

Skills and Abilities:

• Technical Expertise: Proficiency with clinical code sets including ICD-10-CM, CPT, HCPCS, SNOMED CT, LOINC, and RxNorm. Familiarity with EHR and claims data, as well as real-world data (RWD) environments.
• SQL Skills: Proficiency in SQL for querying, analyzing, and validating large-scale healthcare datasets.
• Data Normalization: Demonstrated experience with clinical data normalization, including mapping unstructured data to standardized terminologies.
• Communication: Ability to clearly document findings, prepare summaries, and communicate data quality insights to both technical and non-technical stakeholders.
• Organizational Skills: Ability to manage multiple workstreams and prioritize deliverables in a fast-paced, agile environment.

Working Conditions and Physical Demands:

• This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment.
• The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

• Duties and Responsibilities:
  1. Collaborate with global, cross-functional teams to design, build, and operate innovative platforms ensuring quality across the SDLC.
  2. Analyze complex functional and non-functional requirements (FR/NFR) and define comprehensive test strategies, plans, and objectives.
  3. Develop and maintain manual and automated test cases for web, API, and backend systems using tools like Selenium and Playwright.
  4. Perform end-to-end testing including Functional, Regression, Integration, System, UAT, and ensure data validation across SQL/Snowflake databases and stored procedures.
  5. Implement automation frameworks and integrate tests into CI/CD pipelines to improve efficiency and coverage
  6. Conduct API testing and performance/load testing using JMeter, analyzing results to optimize system scalability and stability.
  7. Test applications deployed on AWS/Azure environments, validating compatibility, scalability, and security in cloud-based architectures.
  8. Identify, document, and track defects using tools like Azure DevOps, and collaborate with development teams to resolve issues.
  9. Ensure compliance with QA standards, best practices, and security guidelines, maintaining clear documentation and reporting on test coverage and results.
  10. Mentor junior QA engineers, enforce best practices, and contribute to process improvements and test automation strategies.
  11. Troubleshoot complex system-level issues, drive root cause analysis, and recommend solutions for performance and reliability.
  12. Stay current with emerging QA tools, technologies, and methodologies, applying Agile principles to deliver continuous value and scalability.
  
  Job Requirements:
  1. Minimum 6–10 years of hands-on experience in Software Quality Assurance (QA) for enterprise-level applications.
  2. Strong proficiency in Selenium and Playwright for automated UI and functional testing.
  3. Ability to implement automated UI and API tests and integrate them into CI/CD pipelines.
  4. Deep experience in API testing using industry-standard tools and frameworks.
  5. Solid experience testing Angular and Aurelia applications
  6. Advanced knowledge of SQL, Snowflake, and stored procedures.
  7. Ability to validate data integrity and execute complex queries for backend testing.
  8. Hands-on experience testing applications deployed on AWS and Azure environments.
  9. Proficiency in JMeter for performance and load testing, including analysis and optimization.
  10. Ability to analyze complex functional and non-functional requirements (FR/NFR).
  11. Define comprehensive test strategies, develop and maintain test plans, test cases, and automation scripts.
  12. Expertise in Functional, Regression, Integration, System, and User Acceptance Testing (UAT).
  13. Strong ability to work closely with developers, product managers, and business analysts to ensure quality throughout the SDLC.
  14. Proven experience mentoring junior QA engineers and enforcing best practices.
  15. Familiarity with CI/CD tools, Agile methodologies, and QA best practices.
  16. Strong problem-solving and analytical skills with attention to detail.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:   The Staff Software Engineer L5 works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. 

Duties and Responsibilities:

• Design, develop, deploy, test, support technical solutions using full-stack development tools and technologies 
• Design and develop user friendly, responsive web interfaces using modern web application frameworks   
• Utilize programming languages like Java, SQL, Python (for the backend) and JavaScript, HTML/CSS (for the frontend) 
• Should have expert level knowledge in RDBMS/SQL and NoSQL databases
• Deploy the micro services seamlessly using Container Orchestration services like Docker and Kubernetes, and a variety of AWS managed services and tools 
• Adept at troubleshooting complex distributed systems and performance issues 
• Should be a team player and excel in fast-paced agile environments 
• Expecting a fast learner by keeping up with the latest trends and technologies in backend and front-end development. 

Job Requirements:

• 8+ years of experience in Enterprise Java development 
• 5+ Years experience with JavaScript (with modern UI frameworks like Angular, React or Vue.js) 
• Extensive experience in SQL and NoSQL technologies
• Demonstrated experience in Caching, queuing, scheduling, concurrent and event-driven architectures 
• Demonstrated experience of developing applications on/for Linux platforms
• Should have proven track record of implementing distributed systems and microservice architectures (RESTful APIs) 
• Involved knowledge of best practices for implementing secure web applications 
• Strong experience with AWS (preferred), Microsoft Azure, GCP and/or other clouds  
• Experience with CI/CD pipelines and modern deployment techniques 

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
• Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
• API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
• Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
• Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
• Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.

Job Requirements:

• 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
• Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
• Proficiency in database management systems like MySQL or PostgreSQL.
• Experience with API development and integration (RESTful services).
• Familiarity with version control systems, specifically Git.
• Knowledge of cloud platforms like AWS or Azure is beneficial.
•  

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills for working in an Agile/Scrum environment.
• Attention to detail and a commitment to quality.

Overview: Inovalon's TA function operates at the intersection of healthcare and technology — supplying the talent behind a pure-play cloud-based SaaS and DaaS platform that serves over 50,000 customers. The Manager, Talent Acquisition is a player‑coach responsible for leading, developing, and scaling a high‑performing team of Talent Acquisition Partners. This role translates business priorities into hiring strategy, elevates recruiting as a true advisory function, and ensures consistent, rigorous, and skills‑based hiring practices across the organization.

Success in this role means building a team that hires for capability and potential, partners credibly with senior leaders, leverages data to drive decisions, and delivers high‑quality hiring outcomes aligned to Inovalon’s mission and growth objectives.

Duties and Responsibilities:

Team leadership and development

• Lead, coach, and develop a team of Talent Acquisition Partners through regular 1:1s, actionable feedback, and clear performance calibration.
• Establish clear expectations for what “good” looks like; ensure team members understand how performance is measured and where they stand.
• Coach recruiters to operate as Talent Advisors, running strategic kickoffs, challenging assumptions, and evaluating candidates on skills and potential—not credentials alone.
• Identify development opportunities and build growth plans that retain and advance top performers.
• Address performance gaps early and constructively to maintain high standards across the team.
• Foster a collaborative “One Team” culture where feedback is shared openly, wins are celebrated, and expertise is leveraged across the group.

Team operations and capacity

• Assign requisitions based on team capacity, functional expertise, and development goals; manage load distribution proactively — no team member is buried without awareness and a plan.
• Own team-level operational reporting and performance conversations; address gaps directly and constructively.
• Lead team initiatives: onboarding new members, process improvement, AI tool adoption, and candidate experience standards.
• Create the conditions for the team to consistently meet goals — coach on sourcing quality, advisory posture, and stakeholder effectiveness — calibrate expectations before performance suffers.
• Manage offer approval workflows, ensuring accuracy, timeliness, and alignment with compensation guidelines prior to candidate communication.
• Maintain ATS hygiene standards across the team, including requisition setup, candidate disposition, and data integrity; hold team members accountable to consistent platform discipline.
• Review and approve requisition requests in accordance with headcount authorization and workflow requirements.
• Execute ad hoc administrative duties in support of TA operations, including system updates, reporting pulls, and cross-functional coordination as needed.

Stakeholder and business partnership

• Partner closely with HR Business Partners and business leaders to design search strategies for critical, specialized, or high volume hiring needs.
• Bring a clear point of view to talent conversations, informed by data, market insight, and business context—not just requisition status.
• Build trusted relationships with leaders and earn credibility to influence priorities, timelines, and role definitions when data and market realities support it.
• Translate workforce plans and business priorities into executable team hiring strategies, surfacing risks and constraints early with proposed solutions.

Player-coach execution

• Personally manage a limited number of high‑impact or complex full‑cycle searches, modeling the advisory quality standard expected of the team.
• Maintain personal recruiting quality and discipline at the same level required of team members.
• Take ownership of the most sensitive or complex searches when senior‑level judgment, discretion, or stakeholder engagement is required.

Other Responsibilities

• Maintain compliance with all applicable employment laws and company policies; partner with legal counsel and leadership to manage risk and uphold a culture of integrity;
• Maintain compliance with company policies, procedures, and mission statement; adhere to all confidentiality requirements in all aspects of the role; and
• Fulfill those responsibilities and/or duties that may be reasonably provided for the purpose of achieving the operational and business success of the organization.

Job Requirements:

• 7+ years of progressive full-cycle recruiting experience, with a track record of complex or specialized searches in technology, SaaS, healthcare, or similarly complex industry with at least 2 years supporting engineering and/or tech functions
• 2+ years of formal team leadership — through direct people management or demonstrable player-coach scope with measurable team impact.
• Demonstrated experience coaching recruiters to operate as Talent Advisors, including strategic intake execution and skills‑based evaluation.
• Proven ability to partner effectively with senior business leaders and HRBPs
• Strong fluency with modern TA technology, including ATS platforms, sourcing tools, and AI‑enabled recruiting solutions.
• Strong command of recruiting data and analytics, with the ability to translate metrics into actionable insights and decisions.
• Experience implementing or scaling skills‑based hiring, structured interviewing, or quality‑of‑hire initiatives
• Bachelor’s degree or comparable professional experience

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry, push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position may be required to Employer office locations as well as other general business-related travel.

Overview:

Staff Software Engineer L6 is a senior technical leader who drives innovation by leading the design and implementation of scalable cloud solutions across multiple platforms. In this role, you will oversee the evaluation and adoption of emerging technologies, ensuring infrastructure reliability and cost efficiency to support business objectives. You will drive cross-functional technical initiatives, partnering with architecture engineering leads and business stakeholders to deliver high-impact solutions. Day-to-day, you will mentor engineers to accelerate technical growth and influence technology decisions that improve product scalability and customer satisfaction. Success in this position is measured by your ability to deliver robust cloud architecture, optimize system performance, and contribute to organizational goals through strategic technical direction. 

Key Responsibilities:

• Cloud Infrastructure Vision & Strategy: This Cloud Architect will define and execute the enterprise cloud infrastructure strategy, setting measurable targets such as achieving and maintaining a minimum of 99.9% service uptime and reducing infrastructure costs. Regularly track and report on these metrics to senior leadership, ensuring alignment with organizational objectives. We primarily will be working in a GCP environment and past architecture experience is helpful.

• Governance & Audit-Readiness: Establish, review, and update cloud governance policies and standards quarterly to ensure audit-readiness, regulatory compliance, and continuous improvement. Lead initiatives to close identified gaps and maintain best-in-class practices for availability, performance, security, maintainability, and cost-efficiency. 

• Architecture & Solution Design: Architect and design highly available, scalable, and secure cloud solutions with measurable outcomes, such as achieving zero critical security incidents and meeting performance SLAs for all deployed services. Document and validate all non-functional requirements through regular testing and reporting. 

• Cross-Functional Collaboration: Partner with product management, security, and business units to translate business needs into robust cloud solutions, ensuring all stakeholder requirements are met. Facilitate regular alignment sessions to review project progress, address risks, and adjust priorities to maximize business impact. 

• Mentorship & Technical Leadership: Provide hands-on mentorship and coaching to engineering teams, setting clear performance goals focused on service reliability, sustainability, and efficiency. Track team progress through metrics such as reduction in incident response times and increased deployment velocity. 

• Continuous Improvement: Evaluate and pilot emerging technologies and trends, prioritizing adoption of solutions that demonstrably improve service reliability and efficiency. Report on the impact of these initiatives, such as improved mean time to recovery (MTTR) and reduced cloud spend. 

• DevOps & On-Call Support: Advance and standardize CI/CD frameworks. Participate in an on-call rotation to resolve critical incidents within SLA-defined timeframes, with performance measured by incident resolution metrics and post-incident reviews. 

• Compliance & Confidentiality: Ensure ongoing compliance with Inovalon’s policies, HIPAA, and all regulatory requirements. Lead regular internal audits and compliance reviews, maintaining a state of audit-readiness and proactively mitigating risks related to data handling and service delivery. 

Job Requirements:

• 15 years of experience with hands-on expertise in serverless architecture and cloud warehousing solutions. 

• Expert knowledge of leading cloud computing platforms such as AWS, Azure, and Google Cloud Platform (GCP). GCP and Azure preferred. 

• Demonstrated experience with managed services, Infrastructure as a Service (IaaS), microservices, and event-driven architectures.  

• Proficient in using Terraform for infrastructure automation and management. 

• Experience implementing and managing scalable, cloud-based data warehousing solutions, such as Snowflake. 

• Systems engineering experience, including configuration and administration of both Windows and Linux server environments. 

• Excellent oral and written communication skills, with the ability to convey complex technical concepts to various audiences. 

• Strong time management and problem-solving abilities; adaptable to evolving business priorities and operational demands. 

• Extensive knowledge of healthcare industry standards, technologies, and operational best practices. 

Education:

• Bachelor’s degree in computer science, computer engineering, mathematics, information technology, MIS, or related technical degree.  

Physical Demands and Work Environment:

• Sedentary work (e.g., sitting for extended periods). 

• Work is subject to inside environmental conditions. 

• Travel requirements: Less than 10% locally, typically for training purposes. 

*** Must be local to Atlanta, Nashville or Tampa area 

Overview:  The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon’s supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors.  Manages progress toward resolution and documents customer communication throughout the “life-cycle” of a reported issue.

Duties and Responsibilities:

• Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools.  Outbound calls and meetings also included;
• Contact and interface for customers regarding support, troubleshooting and problem resolution;
• Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
• Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
• Ability to deescalate customer’s and resolve customer technical escalations;
• Create knowledge articles to assist department in resolving known customer issues;
• Document all activities with customers in CRM per defined process and procedures;
• Resolve open cases within specified guidelines;
• Elevate issues following escalation procedure timely and as appropriate;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Job Requirements:

• Minimum of 2 years’ experience in customer service;
• Experience with MS Office Products;
• Experience multi-tasking in a fast paced, detail-oriented environment;
• Experience working independently;
• Experience working with cross-functional teams;
• Experience with problem-solving;
• Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
• Minimum 3 years’ experience in a call center environment with high volume of transactions is preferred;
• Experience in Healthcare IT industry or medical billing experience is preferred;
• Experience in Software Technical Support is preferred;
• Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
• Experience with using and supporting Software as a Service (SaaS) is preferred;
• Experience using multiple Operating Systems such as Linux and Windows a plus; and
• Experience organizing and managing workload efficiently and prioritizing projects is preferred.

Education:

• High School Graduate or General Education Degree (GED) is required;
• Associate degree is preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon’s supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors.  Manages progress toward resolution and documents customer communication throughout the “life-cycle” of a reported issue.

Duties and Responsibilities:

• Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools.  Outbound calls and meetings also included;
• Contact and interface for customers regarding support, troubleshooting and problem resolution;
• Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
• Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
• Ability to deescalate customer’s and resolve customer technical escalations;
• Create knowledge articles to assist department in resolving known customer issues;
• Document all activities with customers in CRM per defined process and procedures;
• Resolve open cases within specified guidelines;
• Elevate issues following escalation procedure timely and as appropriate;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Job Requirements:

• Minimum of 2 years’ experience in customer service;
• Experience with MS Office Products;
• Experience multi-tasking in a fast paced, detail-oriented environment;
• Experience working independently;
• Experience working with cross-functional teams;
• Experience with problem-solving;
• Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
• Minimum 3 years’ experience in a call center environment with high volume of transactions is preferred;
• Experience in Healthcare IT industry or medical billing experience is preferred;
• Experience in Software Technical Support is preferred;
• Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
• Experience with using and supporting Software as a Service (SaaS) is preferred;
• Experience using multiple Operating Systems such as Linux and Windows a plus; and
• Experience organizing and managing workload efficiently and prioritizing projects is preferred.

Education:

• High School Graduate or General Education Degree (GED) is required;
• Associate degree is preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:   The Staff Software Engineer L5 works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. 

Duties and Responsibilities:
1. Work as part of a global, cross-functional team to build and operate innovative services/platforms for Inovalon applications.
2. Serve as a technical authority for complex projects and cross-team initiatives.
3. Own end-to-end architecture for large systems or multiple services; sets technical direction.
3. Define and enforce engineering best practices, coding standards, and architectural guidelines.
4. Lead design reviews and provide strategic input on system scalability and performance.
5. Collaborate effectively with cross-functional and partner teams to define project requirements.
6. Design, implement, test, deploy and maintain innovative software solutions to drive services optimization, cost, and security.
7. Write high quality distributed system software.
8. Mentor junior engineers and provide code reviews to ensure quality.
9. Shapes technical direction for the organization, drives innovation, and ensures scalability.
10. Apply Agile development principles to continuously deliver value and readily adapt to evolving requirements.
11. Maintain code integrity and organization, ensuring the highest level of performance for both front-end and back-end code.
12. Drive a results-oriented culture with a strong focus on engineering excellence, execution and propagate build for scale mindset.

Job Requirements:
1. Minimum 8-12 years in software development with demonstrated leadership in complex projects, leading design or architecture (design patterns, reliability, and scaling) of new or existing services/systems.
2. 8-12 years in data engineering or related roles.
3.***Advanced proficiency in Snowflake*** (data modeling, performance tuning, security), strong SQL skills for complex queries and optimization, and experience with ETL/ELT tools and data pipeline orchestration.
4. Optimize queries and data structures for high performance and scalability and implement best practices for data partitioning, clustering, and caching.
5. Integrate Snowflake with various data sources and BI tools
6. Define data strategy, ensure data integrity and performance across multiple systems.
7. Knowledge of Azure Data Services, Python, or Spark.
8. Familiarity with data warehousing best practices.
9. Experience with CI/CD for data pipelines.
10. Proficient in Java and Angular, AWS services and performance tuning techniques - design performance strategy for large-scale systems; mentors others on performance best practices.
11. Proven track record of leading technical teams and influencing architectural decisions. Lead multiple teams or initiatives, drive technical vision, and influences org-level decisions.
12. Partners with senior leadership, product strategy, and cross-functional teams to align technical roadmap.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:  The Product Operations Manager combines operational responsibility and program management discipline to support business operations, strategic road map, and budget.  This role will work closely with Product Leadership, Client Services, Technology and Engineering, Finance, and Business Development, areas to drive the successful delivery of client contractual obligations, and track performance metrics against overall corporate objectives, client, product, and team goals.

Duties and Responsibilities:

• Track and report key performance and organizational metrics to monitor progress, efficiency, and delivery timelines.
• Ensure end-to-end accountability for the successful operation of the Product Department within Inovalon’s Payer Business Unit;
• Review ongoing market and competitor analysis through primary and secondary research, to inform product strategy and provide actionable insights to leadership and cross-functional teams.;
• Build and maintain strong stakeholder relationships while driving continuous process improvements across product, engineering, design, and business functions.
• Identify and resolve key issues, gaps, or risks, improving operations from both quality and cost perspectives;
• Own and optimize product operations tools, ensuring teams are trained and leveraging them effectively to support governance;
• Facilitate communication and transparency across teams to maintain organizational alignment;
• Ensure compliance with standards, policies, and best practices across product teams;
• Responsible for creating clear, accurate, and user‑focused technical documentation that supports product understanding, adoption, and operational excellence;
• Keep product training materials current, accessible, and effectively utilized across teams.
• Partner cross-functionally to accomplish organizational objectives and ensure successful operational implementations;
• Oversee all operational projects; works with the Product Management Team and Leadership who owns and drives multiple simultaneous initiatives to successful completion, while remaining on budget;
• Drive key work products, in addition to the successful management of the operation, includes (but not limited to) business case development, department and product line budgets/ costs, Governance of Process, Procedures, Tools, forecasting work and staffing needs, etc.;
• Lead and/or participate in key operational improvement such as product performance measurement and process/technology enhancement planning;
• Contribute to executive level reporting to support leadership decisions; Lead and/or participate in key department and client oriented operational improvements such as productivity improvement, activity reporting, dashboard management and process/ technology;
• Assist with financial modeling including, but not limited to TAM/SAM sizing, pro forma creation, and pricing models
• Serve as subject matter expert for Senior Management of assigned Product and Operational areas.
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Job Requirements:

• Minimum of 5 years of commercial grade software operational experience;
• Experience with Software Development Lifecycles and surrounding Business Ecosystem
• Proven ability to quickly grasp new concepts, plan work and execute projects in a fast-paced environment;
• Effective verbal and written communications skills with an ability to interact at any level;
• Exceptional portfolio management and business analytics to lead process improvement initiatives;
• Detail oriented, Entrepreneurial, and a preference for being held accountable for results;
• Analytical skills with an interest and aptitude for understanding both business, technical aspects of the business;
• Ability to work with minimal supervision and tight deadlines and manage multiple priorities;
• Exceptional knowledge of Microsoft Office products including Access, Visio, Excel, and Power BI, etc.; and
• Superior problem-solving, analytical and critical thinking skills;

Education:

• Bachelor’s Degree in Business, Finance, or Engineering or equivalent experience required; and
• MBA/Master’s Degree preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:   Inovalon is a leading cloud-based data and analytics platform serving the healthcare industry. As the company continues to scale, including through M&A activity and enterprise-wide transformation, this role has been created to build and lead the function that connects strategy to execution. The AVP, Enterprise Transformation and Integration will own program delivery and integration leadership for the highest-stakes initiatives across the enterprise — including M&A integration, cost optimization, and large-scale business transformation. This role launches as an individual contributor, with 1–2 direct reports expected to be added as the function matures.

This is not a PMO governance role. It is an enterprise execution role for a leader who can personally drive complex, high-stakes programs — from large-scale organizational transformation through to post-merger integration across Day 1, stabilization, and value capture. The right candidate has operated in ambiguous, high-velocity environments — whether in management consulting, corporate development, or an in-house transformation function — and has the executive presence to partner credibly with the C-suite while the organization is under pressure.

Duties and Responsibilities:

M&A Integration & Pre-Close Readiness

• Own the end-to-end M&A integration lifecycle: pre-close readiness assessments, Day 1 operating playbook design, cross-functional workstream governance, and post-close performance tracking through value capture
• Lead pre-integration project work: target operating model design, synergy modeling validation, integration risk assessment, and regulatory/compliance readiness — coordinating with Legal, Finance, HR, IT, and Product
• Serve as the cross-functional integration lead for acquired entities from close through operational stabilization; own integration KPIs, issue escalation, and executive reporting to the C-suite and Board
• Partner with Corporate Development and Finance to translate deal thesis assumptions into integration milestones and synergy realization timelines; hold workstream owners accountable to delivery

Enterprise Transformation & Program Delivery 

• Own the enterprise portfolio of strategic transformation programs — typically spanning organizational change, process transformation, technology modernization, and cost reduction
• Serve as program director on the highest-complexity, highest-visibility initiatives; provide direct program leadership and hands-on delivery accountability, not just oversight or governance
• Build and maintain the program delivery infrastructure: intake and prioritization frameworks, cross-functional workstream governance, dependency management, and risk escalation cadences
• Develop executive-ready program reporting for CEO and Board audiences: initiative status, interdependencies, risk posture, and progress against milestones

Executive Advisory & Strategic Thought Partnership

• Serve as a strategic thought partner to the SVP, Head of Business Performance and other senior executives on transformation strategy, resource prioritization, and enterprise initiative sequencing
• Prepare strategic program updates for the Board and C-suite; own the narrative, not just the slides
• Represent the transformation function in M&A diligence processes assess target operational readiness, identify integration risks, and model integration costs and synergies for deal teams
• Contribute to the annual strategic planning process: program portfolio construction, initiative ROI modelling, and resource allocation recommendations

Other Responsibilities

• Maintain compliance with all applicable employment laws and company policies; partner with legal counsel and leadership to manage risk and uphold a culture of integrity.
• Maintain compliance with company policies, procedures, and mission statement; adhere to all confidentiality requirements in all aspects of the role; and
• Fulfill those responsibilities and/or duties that may be reasonably provided for the purpose of achieving the operational and business success of the organization.

Job Requirements:

• 15+ years of progressive experience in strategy, enterprise program management, M&A integration, management consulting (strategy/operations), or corporate transformation; 5+ years in a senior leadership role with team management responsibility
• Demonstrated M&A integration experience: has personally led or co-led at least one end-to-end integration (pre-close through value capture) in a healthcare, SaaS, or technology-enabled services environment
• Proven track record of leading enterprise cost optimization programs with quantifiable outcomes — not just governance, but delivery accountability
• Executive presence with demonstrated ability to influence, challenge, and present to C-suite and Board-level audiences in high-stakes environments
• Experience leading large-scale change management in matrixed, complex organizations where organizational politics and competing priorities are the norm
• People leadership experience: has hired, developed, and managed a team of program managers or analysts
• Exposure to private equity-backed or high-growth transformation environments where speed, rigor, and resource discipline are simultaneously required
• Bachelor's degree required; MBA or equivalent advanced degree from a top-tier program strongly preferred

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry, push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position may be required to Employer office locations as well as other general business-related travel.

Overview:  The Director, Software Engineering will guide, coach and mentor managers and teams representing the Software Engineering function for a number of teams, or a small to medium sized product portfolio, towards high performance. This role is primarily focused on the management and development of people and practices and enables self-directed teams to successfully execute their goals within an agile organization in support of corporate vision and strategy.

Duties and Responsibilities:

• Provide excellence in management and leadership for multiple teams to help achieve company objectives.
• Responsible for the overall quality and delivery of multiple projects.
• Identify goals and tracking metrics to ensure objectives are met and recommend process improvements.
• Support organizational capacity through staffing, budget /compensation planning, skills development, and acquisition of required tools and technologies:
• Conduct regular succession planning activities for key roles within the Agile organization;
• Manage and approve staff performance and discipline plans; and
• Help to attract, recruit, retain and develop top engineering talent.
• Embraces all Engineering facets - Engineering, QA & DevOps.
• Works closely across functional teams, striving to deliver a high-quality product to market in an automated fashion.
• Stay focused on customer / market needs.
• Collaborate effectively and routinely share information and best practices across all functions to ensure organizational effectiveness.
• Ensure staff understand and adhere to corporate policies and procedures.
• Handle escalations that cannot be resolved independently by direct reports and may similarly escalate to more senior management as appropriate.
• Assist in delivery of Technology Roadmap while meeting a defined budget.
• May represent company in industry groups and events to create internal and external awareness of functional solutions.
• May represent company in relations with major customers, suppliers, bankers, government agencies and both channel and alliance partners.
• Foster a growth mindset in all employees:
  • Support employees in setting and attaining professional and development goals;
  • Coach and mentor employees on career and personal development, team collaboration and Agile practices; and
  • Support continuous learning.

• Maintain compliance with Inovalon’s policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• 12+ years of relevant professional experience including prior software engineering experience (preferred)
• 6+ years of experience in management of an array of team and department sizes.
• Knowledge of the field's concepts, practices and procedures.
• Demonstrate a growth mindset, seeks feedback often.
• Strong ability to motivate others.
• Good coaching and mentoring skills.
• Ability to easily build new relationships.
• Comfortable with constructive conflict.
• Strong verbal and written communication skills.
• Ability to clearly communicate and motivate teams toward a common goal.
• A leader with a demonstrated ability to support self-organizing teams.
• Willingness to take calculated risks.

• Ability to make decisions under pressure, and to own the outcome.

Education:

• Bachelor’s degree in Computer Science, technical field, or equivalent experience.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include up to 25% locally usually for training purposes.

Overview: The Technical Support Engineer II is responsible for the day-to-day operations of the Inovalon non-production and production environments. They will be responsible for the installation and configuration of software releases, maintaining a disciplined and stable release management process, ensuring that systems implementations occur in accordance with established Change Control procedures, implementing process improvement and automating deployment processes, providing 24x7 production support, leading and support incident resolution and long-term corrective actions. This is a 1^st tier second-level support role within the Endpoint Services team. Duties are focused on building, testing, and distributing hardware and software to new and existing Associates within an assigned area as well as providing technology support to resolve hardware and software issues both onsite at offices and remotely.  They should be responsible for providing telephone-based technical support of complex hardware/software incidents and service requests across the enterprise. The incumbent will serve as an advocate for internal and external customers in ensuring service requests are fulfilled to their satisfaction.  Responsibilities can include troubleshooting, installation, access provisioning, hardware break/fix, etc.    

Duties and Responsibilities:

• Apply advanced troubleshooting techniques to resolve hardware and software incidents onsite and remotely. 
• Function as an internal and external client representative for technology support within an assigned location(s). 
• Find correlation and problems from incident to resolution, applies emergency fixes to keep end users working while root cause analysis is assessed.
• Provide effective communication of ongoing activity related to service requirements and incidents. 
• Effectively manages work, understands, and meets SLA requirements (personal and team’s work queue) through the utilization of a ticketing process.
• Build, test and distribute equipment to new and existing employees.
• Use industry standard and internally developed tools to troubleshoot and provide local and remote support. 
• Partner with internal teams for ticket distribution at appropriate levels.
• Serve as the highest-level application support for identified issues.
• Review and optimize overall hardware configurations, and develop plans to integrate new hardware and software components.
• Support in process definition, documentation and continuous improvement in best practices.
• Develop and deliver internal training in selected relevant topics.
• Provide technical expertise and consulting to Command Center and Engineering teams.
• Implement and contribute to the knowledge base and Wiki resources to help ensure that indent information is current.
• Participate in industry and other professional networks to ensure awareness of industry standards, trends, and best practices to strengthen organizational and technical knowledge; and
• Develop effective relationships within and among departments and other Agile team members.
• Maintain compliance with Inovalon’s policies, procedures, and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Prefer a minimum of 5+ years of experience troubleshooting in a Windows environment, end-user software support, hardware, and working with advanced problems including but not limited to, desktops, laptops, tablets, VOIP phones, printers, fax machines, and smartphones.
• Excellent understanding of Active Directory / Group Policy / Microsoft Intune / Entra.
• Strong customer service and results-oriented.
• 2+ year of working experience with different IT Infrastructure components such as Endpoint device administration / Microsoft Intune / Entra / single sign-on / Linux Servers, Wintel Servers, networks, firewalls, load balancers, VPN, Apache, LDAP, Active Directory, Exchange, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign-on.
• Problem-solving, initiative, and sound judgment.
• Troubleshoot network connectivity issues across LAN, WAN, and internet connections
• Diagnose firewall-related issues using Cisco FMC and Firepower devices
• Analyze firewall policies, access rules, NAT rules, and logs to identify traffic blocks
• Perform packet flow analysis and connectivity testing (ping, traceroute, packet capture)
• Support incident resolution and provide root cause analysis for network outages
• Collaborate with security, infrastructure, and application teams during troubleshooting
• Document troubleshooting steps, configurations, and standard procedures
• Working knowledge of Zscaler (ZIA/ZPA) and cloud security troubleshooting
• Ability to participate in scheduled non-business hour implementation and maintenance activities.
• Ability to participate in a rotating 24/7 on-call technical support schedule.
• sExperience with Service Now, or another similar ticketing system is a plus.
• Good knowledge of various Scripting Languages (PowerShell, Python).

Education:

• High school diploma required or equivalent experience.
• Associate’s degree in IT, technical field preferred or equivalent experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time).
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  This is a fast-paced management position in one of Inovalon’s most critical areas, BigData Analytics. The Senior Manager, Software Engineering requires strong technical capabilities plus an instinctive, problem-solving mentality and experience conceptualizing and creating out-of-the-box solutions. Working in an Agile environment with large datasets and advanced analytics, this position is engaged in continuous optimization and refactoring and promoting an upbeat and effective team environment within the fast-growing IT Healthcare Informatics industry.

Job Responsibilities

• Lead, hire and grow a high performing team of software engineers.
• Lead delivery of cloud native applications and services working with engineers and peer teams
• Partner with product management, customers and other stakeholder to define requirements, scope projects, build and ship high quality software products in rapid and iterative cycles.
• Support customers and live site engineering teams operating the applications and services.
• Stay up to date on industry trends around web application development, testing, cloud native technologies, dev ops processes, modern design, and service engineering.
• Mentor, coach, and grow engineers while modeling care, respect and inclusiveness.

Requirements

• Bachelor’s degree in computer science or related field
• 15+ years of professional software development experience.
• 5+ years of engineering management experience with direct people management responsibilities
• 3+ years of experience leading agile software development, scrum certification is a plus.
• Experience building and leading an engineering team delivering high quality products.
• Experience with building applications using .NET or Java, Typescript ( Angular/React) technologies and managing application development teams
• Experience with cloud infrastructure services provided by AWS, Azure or GCP will be a plus.

Education:

• BS degree in computer sciences, software design, engineering, information systems, related field or equivalent work experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time).
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  The Senior Business Development Manager is responsible for aggressively driving sales activity to deliver revenue targets for the assigned Inovalon product suite.  This is an individual contributor sales role with accountability for sales leadership of a defined geographic territory, named channel partners or named strategic accounts.  The Senior Business Development Manager functions as a specialized resource in the sales matrix for their assigned business unit, including the wider team of cross functional sales and sales support specialists.

Duties and Responsibilities:

• Leads and executes all sales activity for the assigned product suite and applications within defined territory to achieve sales objectives.
• Partners with the sales leadership team to develop and execute a plan aligned with the sales goals in assigned territory.
• Functions as a subject matter expert on assigned product suite and applications to orchestrate seamless execution of lead generation and account cultivation activities.
• Provides specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure.
• Leverages detailed knowledge of quality-of-care reporting, benchmarking and data analytics, and the value of using business intelligence to improve care outcomes.
• Serves as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes.
• Participates in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance.
• Monitors and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.
• Identifies regional influencers that can support and influence the sales of products and services; regional activities may include tradeshows, association memberships, training, speaking engagements, etc.
• Maintains compliance with Inovalon’s policies, procedures and mission statement.
• Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum five (5) years of successful sales experience selling healthcare technology products or services.
• Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred.
• SaaS or subscription-based software sales experience preferred.
• Leadership or supervisory experience preferred.
• Proficient in Microsoft Office suite including Word, Excel, and PowerPoint; Customer Relationship Management (CRM) software experience (i.e. SalesLoft, SalesForce, etc.).
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Self-motivated with strong organizational/prioritization skills and ability to work in a team environment and independently with the ability to manage multiple tasks at one time with close attention to detail.
• Consistent track record of meeting or exceeding annual revenue objectives.
• Strong people management skills including customer relation skills, with the ability to make build rapport over the telephone.
• Working knowledge of sales force automation and contact management systems.
• Proven ability to work effectively under pressure and meet deadlines.

Education:

• Bachelor's degree in related field or equivalent professional work experience.
• Clinical degree (RN, BSN, etc.) and/or experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position may be up to 20%

Overview: The Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned geographic region or book of business. This role independently manages the full sales lifecycle from prospecting through close while maintaining rigorous pipeline management and consistent use of sales operations processes. The Business Development Manager builds influence with both customer stakeholders and internal partners through exceptional communication, consultative selling, and data‑driven insights.

Duties and Responsibilities:

• Drive demand and increase awareness of Inovalon’s products by engaging prospects and nurturing existing relationships through effective communication across multiple channels, including in‑person meetings, virtual interactions, and phone outreach.
• Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes.
• Identify, qualify, and develop net‑new business opportunities while expanding and strengthening existing client relationships.
• Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU.
• Work closely with assigned Sales team and other team members in your territory to qualify prospect accounts, ensure web demonstrations are completed in a timely and thorough manner, and all sales opportunities are properly gathered with Marketing, Sales, and Business Development departments.
• Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go‑to‑market strategy.
• Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams.
• Develop a deep understanding of the territory’s market dynamics, competitive landscape, and customer needs to inform strategic sales planning.
• Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision‑makers.
• Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients;
• Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships.
• Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement.
• Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement.

• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Job Requirements:

• 3-5 years of progressive sales or business development experience, preferably within the healthcare, health technology, or payer/provider space.
• Demonstrated success managing a territory or book of business with measurable revenue outcomes.
• Proven track record of consultative, solution‑based selling, including running discovery, developing value propositions, and influencing cross‑functional decision‑
• Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision.
• Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value.
• Ability to independently drive the full sales lifecycle—prospecting, qualifying, presenting, negotiating, and closing.
• Strong territory planning and prioritization skills, with the ability to balance new business generation and account expansion.
• Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.
• Leadership or supervisory experience preferred.
• Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning.

Education:

• BA or BS degree in technical or business discipline and or related field, or equivalent work experience;

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions
• Up to 25% travel for business related purposes

Overview

The Application Support Analyst provides incident triage, root-cause analysis, and configuration support for enterprise applications and integrated third-party products. The role collaborates across Technology and Engineering to restore service quickly, document fixes, and improve reliability through knowledge base contributions and change management.

Duties and Responsibilities:

Incident Triage & Resolution

• Collaborate with the application support team to triage production issues and resolve high-priority defects promptly.
• Troubleshoot, identify, track, and ensure resolution of application issues.

• Respond to support requests via phone, email, chat, and in person.
• Prioritize help desk requests based on operational needs and escalate when necessary.

Administration & Configuration

• Perform application administration tasks such as updating standardized codes, mapping tables, and account queues.
• Configure and maintain SaaS platforms for product management and roadmapping (e.g., Aha!, Azure DevOps).
• Manage user accounts and permissions within these platforms.
• Maintain workspace structure and naming conventions for consistency.
• Configure workflows, statuses, and templates to support standardized processes.
• Set up and manage ideas portals (branding, configuration, workflows).
• Oversee integrations with approved tools (e.g., Azure DevOps, GitHub, SSO, Slack).
• Build and maintain reporting and dashboards for leadership visibility.
• Establish and enforce governance and best practices (standards, audits, training).

Documentation & Knowledge

• Update technical documentation for implementations, configurations, and processes.
• Maintain system configuration and procedure documentation for assigned projects.

Cross-Team Collaboration

• Work with Technology and Engineering teams to resolve application issues.
• Coordinate with other departments to deliver fit-for-purpose solutions.
• Liaise with internal teams to ensure compliance and smooth deployment.

Compliance

• Adhere to company policies, HIPAA requirements, and change management procedures.
• Maintain confidentiality and uphold responsibilities related to separation of duties.
• We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such.

Required Skills & Experience:

Experience

• 2+ years in application support; SaaS and healthcare experience preferred.
• Experience configuring and supporting SaaS platforms for product management and roadmapping (e.g., Aha!, Azure DevOps).
• Experience with product roadmapping and strategic planning tools.

Technical Skills

• Proficient in ServiceNow or similar ITSM/CRM platforms (e.g., Salesforce).
• Basic to advanced SQL skills, including writing queries and using SQL Developer.
• Understanding of integration workflows between SaaS platforms and other enterprise systems.

Core Competencies

• Clear communication and client-focused approach.
• Ability to prioritize and manage multiple issues effectively.
• Excellent problem-solving and analytical skills.

Education:

Bachelor’s degree or equivalent work experience required.

Schedule & ITSM:

Standard business hours with participation in on-call rotation if needed. Operates within ServiceNow for incident/problem/change management; adheres to defined SLAs and escalation tiers.

Location & Travel:

Remote/hybrid/on-site; less than 5% local travel usually for training purposes.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly lift, carry, push, pull, or otherwise move objects and perform repetitive motions.
• Subject to inside environmental conditions.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Work collaboratively to write high quality, testable code that meets the “Definition of Done” as it relates to team commitments;
• Utilize a “Test-First” approach to software development, where possible, in which the test is developed before the code; 
• Participate in design and code reviews with other engineers; 
• Create automated unit, system and acceptance tests and participate in test plan reviews; 
• Actively support and contribute to end of iteration demos;  
• Responsible for assigned integration, testing and deployment tasks; 
• Work with product management to scope and estimate product enhancements; 
• Design, implement, unit test software, and test software following defined processes;  
• Fix software defects (internal or customer reported) following defined process; 
• Actively foster continuous team improvement by being accountable for actions and continuously striving to become a better problem solver;
• Contribute to team retrospectives, helping to identify and resolve team impediments; 
• Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections; 
• Actively participate in the change management process as business and technical scope is adjusted; 
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

Experience: 

• 5 to 8 Years of  hands on experience on Java/J2EE programming, especially on Java 8 features.
• Experience using latest frameworks like Spring, Spring Boot, Spring Rest, Spring Data, Spring Security and Hibernate.
• Experience on Angular is required
• Experience in Micro services architecture & development.
• Experience with SQL on any of the RDBMS – Oracle, PostgreSQL, My SQL.
• Hands on experience with development tools like Git, Gradle, Maven, Sonar, Jenkins, Antifactory etc.
• Experience with Test-driven development (TDD), code testability standards, JUnit/Mockito.
• Experience with DevOps practices and CICD model of development.
• Agile project experience along with working on Agile tools like JIRA/Azure DevOps.
• Must have the capability to work independently.
• Strong written and verbal communication skills.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

The Senior Business Development Manager is accountable for delivering revenue targets through proactive sales leadership across assigned territories, channel partners, and/ or strategic accounts. Functioning as an individual contributor with deep product expertise, this role plays a pivotal part in the sales matrix partnering with cross-functional teams to identify, shape, and advance opportunities for the assigned business unit.

Duties and Responsibilities:

· Lead and executes all sales activity for the assigned product suite and applications within defined territory to achieve sales objectives.

· Partner with the sales leadership team to develop and execute a plan aligned with the sales goals in assigned territory.

· Function as a subject matter expert on assigned product suite, applications, and processes to orchestrate seamless execution of lead generation and account cultivation activities.

· Leverage a strategic, business‑oriented mindset to identify high‑value opportunities and guide decision‑making that supports overall revenue growth.

· Design and position solutions that meet customer needs and translate into profitable, revenue‑generating outcomes for Inovalon.

· Provide specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure.

· Leverage detailed knowledge of quality-of-care reporting, benchmarking and data analytics, and the value of using business intelligence to improve care outcomes.

· Serve as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes.

· Participate in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance.

· Monitor and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.

· Identify regional influencers that can support and influence the sales of products and services; regional activities may include tradeshows, association memberships, training, speaking engagements, etc.

· Maintain compliance with Inovalon’s policies, procedures and mission statement.

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

· 5+ years of demonstrated sales experience selling healthcare technology products or services.

· Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred.

· SaaS or subscription-based software sales experience preferred.

· Leadership or supervisory experience preferred.

· Experience shaping complex, multi‑stakeholder deals, including evaluating financial models, solution design, and long‑term customer value.

· Demonstrated capability to understand and articulate customer business drivers, linking Inovalon’s solutions to strategic outcomes such as operational efficiency, clinical improvement, and financial performance.

· Skilled in navigating matrixed organizations and influencing internal stakeholders to align on deal strategy, resource needs, and customer engagement approaches.

· Proven ability to identify cross‑sell and up‑sell opportunities, leveraging an enterprise‑wide understanding of Inovalon’s full portfolio.

· Proficient in Microsoft Office suite including Word, Excel, and PowerPoint; Customer Relationship Management (CRM) software experience (i.e. SalesLoft, SalesForce, etc.).

· Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences.

· Self-motivated with strong organizational/prioritization skills and ability to work in a team environment and independently with the ability to manage multiple tasks at one time with close attention to detail.

· Consistent track record of meeting or exceeding annual revenue objectives.

· Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.

· Experienced in sales force automation and contact management systems.

· Ability to work in a fast-paced environment.

· Proven ability to work effectively under pressure and meet deadlines.

Education:

· Bachelor's degree in related field or equivalent professional work experience.

· Clinical degree (RN, BSN, etc.) and/or experience preferred.

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time).

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force.

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.

· Subject to inside environmental conditions

· Up to 25% travel based on business needs.

The Senior Business Development Manager is accountable for delivering revenue targets through proactive sales leadership across assigned territories, channel partners, and/ or strategic accounts. Functioning as an individual contributor with deep product expertise, this role plays a pivotal part in the sales matrix partnering with cross-functional teams to identify, shape, and advance opportunities for the assigned business unit.

Duties and Responsibilities:

· Lead and executes all sales activity for the assigned product suite and applications within defined territory to achieve sales objectives.

· Partner with the sales leadership team to develop and execute a plan aligned with the sales goals in assigned territory.

· Function as a subject matter expert on assigned product suite, applications, and processes to orchestrate seamless execution of lead generation and account cultivation activities.

· Leverage a strategic, business‑oriented mindset to identify high‑value opportunities and guide decision‑making that supports overall revenue growth.

· Design and position solutions that meet customer needs and translate into profitable, revenue‑generating outcomes for Inovalon.

· Provide specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure.

· Leverage detailed knowledge of quality-of-care reporting, benchmarking and data analytics, and the value of using business intelligence to improve care outcomes.

· Serve as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes.

· Participate in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance.

· Monitor and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.

· Identify regional influencers that can support and influence the sales of products and services; regional activities may include tradeshows, association memberships, training, speaking engagements, etc.

· Maintain compliance with Inovalon’s policies, procedures and mission statement.

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

· 5+ years of demonstrated sales experience selling healthcare technology products or services.

· Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred.

· SaaS or subscription-based software sales experience preferred.

· Leadership or supervisory experience preferred.

· Experience shaping complex, multi‑stakeholder deals, including evaluating financial models, solution design, and long‑term customer value.

· Demonstrated capability to understand and articulate customer business drivers, linking Inovalon’s solutions to strategic outcomes such as operational efficiency, clinical improvement, and financial performance.

· Skilled in navigating matrixed organizations and influencing internal stakeholders to align on deal strategy, resource needs, and customer engagement approaches.

· Proven ability to identify cross‑sell and up‑sell opportunities, leveraging an enterprise‑wide understanding of Inovalon’s full portfolio.

· Proficient in Microsoft Office suite including Word, Excel, and PowerPoint; Customer Relationship Management (CRM) software experience (i.e. SalesLoft, SalesForce, etc.).

· Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences.

· Self-motivated with strong organizational/prioritization skills and ability to work in a team environment and independently with the ability to manage multiple tasks at one time with close attention to detail.

· Consistent track record of meeting or exceeding annual revenue objectives.

· Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.

· Experienced in sales force automation and contact management systems.

· Ability to work in a fast-paced environment.

· Proven ability to work effectively under pressure and meet deadlines.

Education:

· Bachelor's degree in related field or equivalent professional work experience.

· Clinical degree (RN, BSN, etc.) and/or experience preferred.

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time).

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force.

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.

· Subject to inside environmental conditions

· Up to 25% travel based on business needs.

3-5 years of progressive sales or business development experience, preferably within the healthcare, health technology, or payer/provider space.

· Demonstrated success managing a territory or book of business with measurable revenue outcomes.

· Proven track record of consultative, solution‑based selling, including running discovery, developing value propositions, and influencing cross‑functional decision‑makers.

· Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision.

· Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value.

· Ability to independently drive the full sales lifecycle—prospecting, qualifying, presenting, negotiating, and closing.

· Strong territory planning and prioritization skills, with the ability to balance new business generation and account expansion.

· Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.

· Leadership or supervisory experience preferred.

· Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning.

The Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned geographic region or book of business. This role independently manages the full sales lifecycle from prospecting through close while maintaining rigorous pipeline management and consistent use of sales operations processes. The Business Development Manager builds influence with both customer stakeholders and internal partners through exceptional communication, consultative selling, and data-driven insights.

Duties and Responsibilities:

· Drive demand and increase awareness of Inovalon’s products by engaging prospects and nurturing existing relationships through effective communication across multiple channels, including in‑person meetings, virtual interactions, and phone outreach.

· Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes.

· Identify, qualify, and develop net-new business opportunities while expanding and strengthening existing client relationships.

· Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU.

· Work closely with assigned Sales team and other team members in your territory to qualify prospect accounts, ensure web demonstrations are completed in a timely and thorough manner, and all sales opportunities are properly gathered with Marketing, Sales, and Business Development departments.

· Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go-to-market strategy.

· Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams.

· Develop a deep understanding of the territory’s market dynamics, competitive landscape, and customer needs to inform strategic sales planning.

· Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision-makers.

· Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients;

· Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships.

· Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement.

· Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement.

· Maintain compliance with Inovalon’s policies, procedures and mission statement;

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Job Requirements:

· 3-5 years of progressive sales or business development experience, preferably within the healthcare, health technology, or payer/provider space.

· Demonstrated success managing a territory or book of business with measurable revenue outcomes.

· Proven track record of consultative, solution‑based selling, including running discovery, developing value propositions, and influencing cross‑functional decision‑makers.

· Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision.

· Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value.

· Ability to independently drive the full sales lifecycle—prospecting, qualifying, presenting, negotiating, and closing.

· Strong territory planning and prioritization skills, with the ability to balance new business generation and account expansion.

· Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.

· Leadership or supervisory experience preferred.

· Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning.

Education:

· BA or BS degree in technical or business discipline and or related field, or equivalent work experience;

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time);

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force;

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;

· Subject to inside environmental conditions

· Up to 25% travel for business related purposes

Location: This role is primarily remote. However, candidates located within 40 miles of our offices in Bowie, MD; Canonsburg, PA; or Tampa, FL will follow a hybrid schedule, working on-site every Tuesday and Wednesday.

The Senior Product Manager is the key business representative for our RWD product: defining its vision, guiding its direction, and ultimately seeing its fit into the market. In the Agile product development process, the product manager explores and represents the business needs of the user community. As the liaison between the development team and customers, the product manager must collaborate closely with both groups. 

We are seeking a candidate with a strong background in real-world data analytics, particularly within the healthcare industry. The ideal candidate will possess a unique blend of technical expertise, strategic vision, and customer-centric focus to drive the development and successful launch of innovative products that leverage real-world data to address critical healthcare challenges. This role requires proficiency in GTM modeling, market sizing, agile product lifecycle management, and the ability to engage with customers in product discovery and delivery discussions.

Key Responsibilities:

• GTM Modeling: Develop comprehensive Go-to-Market (GTM) models and strategies for new product launches, considering market dynamics, competitive landscape, customer segmentation, pricing strategies, and distribution channels.
• Customer-Oriented Approach: Cultivate a deep understanding of customer needs, pain points, and preferences through market research, customer interviews, and data analysis. Utilize this insight to inform product strategy and prioritize features that deliver maximum value to customers.
• Market Sizing: Conduct thorough market analysis and sizing exercises to identify target market opportunities, assess market potential, and inform strategic decision-making.
• Data Analytics: Leverage advanced analytics techniques to extract actionable insights from real-world data sources, enabling evidence-based decision-making and product innovation. Collaborate with data scientists and analysts to develop predictive models, segmentation strategies, and performance metrics.
• Healthcare Experience: Demonstrate a strong understanding of the healthcare industry landscape, including regulatory requirements, reimbursement models, healthcare IT infrastructure, and emerging trends such as value-based care and population health management.
• Product Lifecycle Management: Drive the end-to-end product lifecycle from ideation to launch to optimization, following agile methodologies and best practices. Define product requirements, create user stories, prioritize backlog, and coordinate cross-functional teams to deliver high-quality products on time and within budget.
• Customer Engagement: Serve as the primary point of contact for customers, engaging in strategic discussions, conducting product demonstrations, and addressing customer feedback and concerns. Effectively navigate tough conversations and negotiate win-win solutions to drive customer satisfaction and retention.
  
  

Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business Administration), MBA or equivalent preferred.
• 5+ years of experience in product management, with a focus on healthcare analytics, real-world data, or related fields.
• Proven track record of successfully launching and managing complex products throughout the product lifecycle.
• Strong analytical skills with proficiency in data analysis tools and techniques (e.g., SQL, Python, R, Tableau).
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
• Certification in Agile or Product Management (e.g., Scrum, Product Owner) is a plus.
  
  

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include up to 10%

Overview:  The Principal Pricing Analyst will be responsible for enhancing and improving the pricing process and models to align with the Company’s pricing strategy. Focused on the Provider Business Unit software products. 

Duties and Responsibilities:

• Enhance the pricing process to more closely align with the Company’s pricing strategy.
• Improve pricing models to better leverage existing internal market and product intelligence, enhancing the accuracy of pricing and better articulating the value proposition of the company’s product offerings.
• Assume hands-on role in transitioning and maintaining excel pricing models into Salesforce CPQ system.
• Support mid-size to large size Business Unit in Pricing Strategy and Contract reviews.
• Develop and prepare complex pricing proposals in response to customer requirements.
• Create and own tracking system for all financial exceptions in customer contracts.
• Collaborate closely with Inside/Outside Sales, Finance, Legal, and Product Development teams.
• Own monthly, quarterly, and ad hoc management reporting and supporting analysis and insight by providing support to FP&A Team.
• Promote and ensure compliance with of company’s standard pricing processes.
• Maintain compliance with Inovalon’s policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• 8+ years of experience in pricing, finance, sales operations, business management, technology or relevant experience.
• Ability to meet deadlines and work under pressure on multiple concurrent projects.
• Excellent analytical skills and the ability to extrapolate data, interpret, and create course of action; strong Excel skills, particularly the ability to build and enhance models.
• Experience with business technologies especially Salesforce.com;
• Strong project management skills and experience.
• Ability to keep track of timelines and deliverables work under firm deadlines within a rapidly changing environment involving multiple projects and initiatives.
• Excellent verbal, presentation and written communication skills.
• Experience with Configure-Price-Quote technology a plus.

Education:

• Associate’s Degree in relevant field, Bachelor’s Degree preferred.

Physical Demands and Work Environment:

• Sedentary work ( i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview: The Director, GTM Readiness and Portfolio Planning, is responsible for driving structured launch readiness and commercialization execution across the Provider portfolio, ensuring new products, enhancements, and AI capabilities translate into measurable adoption, pipeline, and revenue impact.  

Reporting to the VP of Commercial Strategy, this role serves as a cross-functional integrator across Product, Sales, Marketing, Customer Operations, Sales Engineering, and Pricing to ensure alignment from product definition through market launch and post-launch performance. The Director will establish and operationalize a repeatable commercialization model, connecting portfolio planning, launch execution, and performance outcomes. 

Duties and Responsibilities:

Core Responsibilities 

• Execute and operationalize commercialization and GTM plans for new Provider products and enhancements with appropriate business partners to ensure clear positioning, pricing, packaging, and enablement for sales and customer-facing teams. 
• Lead the Voice of Customer function, including customer insights, and feedback loops. 
• Lead quarterly product portfolio planning to define and maintain a clear “Plan of Record,” aligning product roadmap, market priorities, and commercial readiness across Product, Sales, and Engineering 
• Partner with Sales Engineering leadership to evolve the function from demo support to a strategic commercial capability, including early adopter validation, deal strategy input, and structured Voice of Customer capture. 
• Define and manage the product portfolio governance process; and prepare, facilitate and communicate to organization on portfolio governance topics through full commercialization. 
• Define and operationalize scalable commercialization processes and governance frameworks, ensuring consistent execution across the portfolio. Create and report metrics/KPIs on the efficacy of the above functions.   
• Build strong relationships with internal stakeholders to ensure decisions translate into outcomes, not just plans.      
• Own commercialization outcomes for new product launches, including adoption, pipeline contribution, and revenue impact, ensuring clear linkage between product releases and business performance. 
• Own post-launch performance tracking and continuous optimization, ensuring products achieve targeted adoption and commercial outcomes. 
• Partner with Product and Finance to inform pricing and monetization strategies, incorporating market feedback, competitive positioning, and performance data. 

Performance Monitoring 

• Monitor and analyze commercial performance, including bookings, pipeline health, pricing effectiveness, and retention signals. 
• Use data and customer insights to continuously refine execution. 
• Establish clear launch success metrics and operating cadence to monitor adoption, customer feedback, and commercial performance post-launch.  
• Build scalable commercialization playbooks and operating models to support repeatable launches as the Provider portfolio expands. 

Job Requirements:

• 12+ years of experience in healthcare SaaS, enterprise software, or commercial program leadership 
• Proven success in developing new programs that are right sized for our organization to ensure successful execution  
• Demonstrated leadership skills for influencing cross functional teams 
• Financial and operational awareness (understanding of revenue, pipeline, retention signals) 
• Open communication that includes negotiation and win-win approaches 
• Strong presentation and communication skills (verbal, written, visual, listening)—inclusive of executive audiences 
• Professional and positive approach, self-motivated, strong in building relationships, team player, dynamic, creative with the ability to work on own initiative 
• Experience working cross-functionally across Product, Sales, and Marketing 
• Strong project management and organizational skills 

Education:

• BA or BS degree in technical or business discipline and or related field required.
• Master’s degree or equivalent preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• May require up to 25% travel.

Overview: The Director, GTM Readiness and Portfolio Planning, is responsible for driving structured launch readiness and commercialization execution across the Provider portfolio, ensuring new products, enhancements, and AI capabilities translate into measurable adoption, pipeline, and revenue impact.  

Reporting to the VP of Commercial Strategy, this role serves as a cross-functional integrator across Product, Sales, Marketing, Customer Operations, Sales Engineering, and Pricing to ensure alignment from product definition through market launch and post-launch performance. The Director will establish and operationalize a repeatable commercialization model, connecting portfolio planning, launch execution, and performance outcomes. 

Duties and Responsibilities:

Core Responsibilities 

• Execute and operationalize commercialization and GTM plans for new Provider products and enhancements with appropriate business partners to ensure clear positioning, pricing, packaging, and enablement for sales and customer-facing teams. 
• Lead the Voice of Customer function, including customer insights, and feedback loops. 
• Lead quarterly product portfolio planning to define and maintain a clear “Plan of Record,” aligning product roadmap, market priorities, and commercial readiness across Product, Sales, and Engineering 
• Partner with Sales Engineering leadership to evolve the function from demo support to a strategic commercial capability, including early adopter validation, deal strategy input, and structured Voice of Customer capture. 
• Define and manage the product portfolio governance process; and prepare, facilitate and communicate to organization on portfolio governance topics through full commercialization. 
• Define and operationalize scalable commercialization processes and governance frameworks, ensuring consistent execution across the portfolio. Create and report metrics/KPIs on the efficacy of the above functions.   
• Build strong relationships with internal stakeholders to ensure decisions translate into outcomes, not just plans.      
• Own commercialization outcomes for new product launches, including adoption, pipeline contribution, and revenue impact, ensuring clear linkage between product releases and business performance. 
• Own post-launch performance tracking and continuous optimization, ensuring products achieve targeted adoption and commercial outcomes. 
• Partner with Product and Finance to inform pricing and monetization strategies, incorporating market feedback, competitive positioning, and performance data. 

Performance Monitoring 

• Monitor and analyze commercial performance, including bookings, pipeline health, pricing effectiveness, and retention signals. 
• Use data and customer insights to continuously refine execution. 
• Establish clear launch success metrics and operating cadence to monitor adoption, customer feedback, and commercial performance post-launch.  
• Build scalable commercialization playbooks and operating models to support repeatable launches as the Provider portfolio expands. 

Job Requirements:

• 12+ years of experience in healthcare SaaS, enterprise software, or commercial program leadership 
• Proven success in developing new programs that are right sized for our organization to ensure successful execution  
• Demonstrated leadership skills for influencing cross functional teams 
• Financial and operational awareness (understanding of revenue, pipeline, retention signals) 
• Open communication that includes negotiation and win-win approaches 
• Strong presentation and communication skills (verbal, written, visual, listening)—inclusive of executive audiences 
• Professional and positive approach, self-motivated, strong in building relationships, team player, dynamic, creative with the ability to work on own initiative 
• Experience working cross-functionally across Product, Sales, and Marketing 
• Strong project management and organizational skills 

Education:

• BA or BS degree in technical or business discipline and or related field required.
• Master’s degree or equivalent preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• May require up to 25% travel.