**Must be local to Atlatna, Nashville, Tampa or Chicago area. 

Overview:  

Configures and onboards new orders for Inovalon provider products and services and assists others as they learn new products with a large emphasis on large and complex or enterprise customers.  Plans, executes, and finalizes projects according to agreed timelines.  Responsible for coordinating the efforts of the project in order to onboard according to the plan.  Defines the objectives and manage them throughout the duration of the implementation project, making recommendations to customers on best practices and configuration.

Duties and Responsibilities:

• Define project scope, requirements, goals and deliverables to ensure that each implementation is successfully executed, with emphasis on large and complex or enterprise management;
• Manage customer on-boarding experience from initial in-take call to go live, including customization, configurations, workflows, training etc.;
• Be attentive of customer requirements and business processes for configuring applications; make recommendations for configuration with customers
• Document all implementation project activities per defined process and procedures and participate in writing improvements and/or new process and procedures;
• Implement assets within specified days to onboard and improve on timelines based on goals set forth by leadership;
• Troubleshoot complex issues using an analytical approach and elevate issues following defined escalation procedures ensuring all communication to customer and internal teams are completed;
• Perform complex implementations without supervision and make recommendations on configuration and implementation approach;
• Communicate valuable product and process feedback to manager, SME or point of escalation and provide suggested solutions;
• Organize and manage workload efficiently, effectively and independently- serving as a role model for others;
• Explain Inovalon product offerings, operating systems, and internal systems as a subject matter expert;
• Participate in complex special assignments as needed;
• Plan, schedule, recommend and continually manage project expectations to best match the customer and Inovalon’s needs;
• Provide assistance to team members as needed;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum of 5 years’ experience implementing or supporting software with high volume of transactions;
• Healthcare EDI Knowledge (ANSI X12, 835, 837, 270/271), read EDI files and identify breakage points and proficient in HIPPA transaction code set;
• Project Management fundamentals experience;
• Proficient in use of Microsoft Office suite (MS Word, MS Excel, MS Outlook);
• Proficient in working with CRM systems, Salesforce.com a plus;
• Proficient with using and supporting Software as a Service (SaaS);
• Excellent verbal and written customer service skillset along with strong organizational skills;
• Ability to work efficiently, effectively and independently in a fast–paced environment with a large, diverse workload;
• Ability to make independent decisions on customer configurations, implementation plans and processes:
• A strong team player with the ability to interact effectively with all parts of the organization;
• Knowledge of healthcare or clinical environments such as Ambulatory, Post-Acute and Acute settings;
• Knowledge of data security and follow processes and regulations;
• Knowledge of Patient Revenue Cycle Management, patient payment (merchant accounts), or scheduling/time and attendance software
• Knowledge of Healthcare Quality Reporting;
• Knowledge of Billing (claims and remittance) and Revenue Cycle Management from both Provider and Payer side of the network; and
• Bi-lingual (Spanish) is a plus

Education:

• Associate’s or Bachelor’s degree in Business or related field of study or equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  

Configures and onboards new orders for Inovalon provider products and services and assists others as they learn new products with a large emphasis on large and complex or enterprise customers.  Plans, executes, and finalizes projects according to agreed timelines.  Responsible for coordinating the efforts of the project in order to onboard according to the plan.  Defines the objectives and manage them throughout the duration of the implementation project, making recommendations to customers on best practices and configuration.

Duties and Responsibilities:

• Define project scope, requirements, goals and deliverables to ensure that each implementation is successfully executed, with emphasis on large and complex or enterprise management;
• Manage customer on-boarding experience from initial in-take call to go live, including customization, configurations, workflows, training etc.;
• Be attentive of customer requirements and business processes for configuring applications; make recommendations for configuration with customers
• Document all implementation project activities per defined process and procedures and participate in writing improvements and/or new process and procedures;
• Implement assets within specified days to onboard and improve on timelines based on goals set forth by leadership;
• Troubleshoot complex issues using an analytical approach and elevate issues following defined escalation procedures ensuring all communication to customer and internal teams are completed;
• Perform complex implementations without supervision and make recommendations on configuration and implementation approach;
• Communicate valuable product and process feedback to manager, SME or point of escalation and provide suggested solutions;
• Organize and manage workload efficiently, effectively and independently- serving as a role model for others;
• Explain Inovalon product offerings, operating systems, and internal systems as a subject matter expert;
• Participate in complex special assignments as needed;
• Plan, schedule, recommend and continually manage project expectations to best match the customer and Inovalon’s needs;
• Provide assistance to team members as needed;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum of 5 years’ experience implementing or supporting software with high volume of transactions;
• Healthcare EDI Knowledge (ANSI X12, 835, 837, 270/271), read EDI files and identify breakage points and proficient in HIPPA transaction code set;
• Project Management fundamentals experience;
• Proficient in use of Microsoft Office suite (MS Word, MS Excel, MS Outlook);
• Proficient in working with CRM systems, Salesforce.com a plus;
• Proficient with using and supporting Software as a Service (SaaS);
• Excellent verbal and written customer service skillset along with strong organizational skills;
• Ability to work efficiently, effectively and independently in a fast–paced environment with a large, diverse workload;
• Ability to make independent decisions on customer configurations, implementation plans and processes:
• A strong team player with the ability to interact effectively with all parts of the organization;
• Knowledge of healthcare or clinical environments such as Ambulatory, Post-Acute and Acute settings;
• Knowledge of data security and follow processes and regulations;
• Knowledge of Patient Revenue Cycle Management, patient payment (merchant accounts), or scheduling/time and attendance software
• Knowledge of Healthcare Quality Reporting;
• Knowledge of Billing (claims and remittance) and Revenue Cycle Management from both Provider and Payer side of the network; and
• Bi-lingual (Spanish) is a plus

Education:

• Associate’s or Bachelor’s degree in Business or related field of study or equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:   The Staff Software Engineer L5 works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. 

Duties and Responsibilities:

• Design, develop, deploy, test, support technical solutions using full-stack development tools and technologies 
• Design and develop user friendly, responsive web interfaces using modern web application frameworks   
• Utilize programming languages like Java, SQL, Python (for the backend) and JavaScript, HTML/CSS (for the frontend) 
• Should have expert level knowledge in RDBMS/SQL and NoSQL databases
• Deploy the micro services seamlessly using Container Orchestration services like Docker and Kubernetes, and a variety of AWS managed services and tools 
• Adept at troubleshooting complex distributed systems and performance issues 
• Should be a team player and excel in fast-paced agile environments 
• Expecting a fast learner by keeping up with the latest trends and technologies in backend and front-end development. 

Job Requirements:

• 8+ years of experience in Enterprise Java development 
• 5+ Years experience with JavaScript (with modern UI frameworks like Angular, React or Vue.js) 
• Extensive experience in SQL and NoSQL technologies
• Demonstrated experience in Caching, queuing, scheduling, concurrent and event-driven architectures 
• Demonstrated experience of developing applications on/for Linux platforms
• Should have proven track record of implementing distributed systems and microservice architectures (RESTful APIs) 
• Involved knowledge of best practices for implementing secure web applications 
• Strong experience with AWS (preferred), Microsoft Azure, GCP and/or other clouds  
• Experience with CI/CD pipelines and modern deployment techniques 

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
• Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
• API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
• Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
• Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
• Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.

Job Requirements:

• 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
• Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
• Proficiency in database management systems like MySQL or PostgreSQL.
• Experience with API development and integration (RESTful services).
• Familiarity with version control systems, specifically Git.
• Knowledge of cloud platforms like AWS or Azure is beneficial.
•  

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills for working in an Agile/Scrum environment.
• Attention to detail and a commitment to quality.

*** Must be local to Atlanta, Nashville or Tampa area 

Overview:  The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon’s supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors.  Manages progress toward resolution and documents customer communication throughout the “life-cycle” of a reported issue.

Duties and Responsibilities:

• Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools.  Outbound calls and meetings also included;
• Contact and interface for customers regarding support, troubleshooting and problem resolution;
• Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
• Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
• Ability to deescalate customer’s and resolve customer technical escalations;
• Create knowledge articles to assist department in resolving known customer issues;
• Document all activities with customers in CRM per defined process and procedures;
• Resolve open cases within specified guidelines;
• Elevate issues following escalation procedure timely and as appropriate;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Job Requirements:

• Minimum of 2 years’ experience in customer service;
• Experience with MS Office Products;
• Experience multi-tasking in a fast paced, detail-oriented environment;
• Experience working independently;
• Experience working with cross-functional teams;
• Experience with problem-solving;
• Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
• Minimum 3 years’ experience in a call center environment with high volume of transactions is preferred;
• Experience in Healthcare IT industry or medical billing experience is preferred;
• Experience in Software Technical Support is preferred;
• Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
• Experience with using and supporting Software as a Service (SaaS) is preferred;
• Experience using multiple Operating Systems such as Linux and Windows a plus; and
• Experience organizing and managing workload efficiently and prioritizing projects is preferred.

Education:

• High School Graduate or General Education Degree (GED) is required;
• Associate degree is preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon’s supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors.  Manages progress toward resolution and documents customer communication throughout the “life-cycle” of a reported issue.

Duties and Responsibilities:

• Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools.  Outbound calls and meetings also included;
• Contact and interface for customers regarding support, troubleshooting and problem resolution;
• Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
• Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
• Ability to deescalate customer’s and resolve customer technical escalations;
• Create knowledge articles to assist department in resolving known customer issues;
• Document all activities with customers in CRM per defined process and procedures;
• Resolve open cases within specified guidelines;
• Elevate issues following escalation procedure timely and as appropriate;
• Other duties as assigned;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Job Requirements:

• Minimum of 2 years’ experience in customer service;
• Experience with MS Office Products;
• Experience multi-tasking in a fast paced, detail-oriented environment;
• Experience working independently;
• Experience working with cross-functional teams;
• Experience with problem-solving;
• Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
• Minimum 3 years’ experience in a call center environment with high volume of transactions is preferred;
• Experience in Healthcare IT industry or medical billing experience is preferred;
• Experience in Software Technical Support is preferred;
• Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
• Experience with using and supporting Software as a Service (SaaS) is preferred;
• Experience using multiple Operating Systems such as Linux and Windows a plus; and
• Experience organizing and managing workload efficiently and prioritizing projects is preferred.

Education:

• High School Graduate or General Education Degree (GED) is required;
• Associate degree is preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  This is a fast-paced management position in one of Inovalon’s most critical areas, BigData Analytics. The Senior Manager, Software Engineering requires strong technical capabilities plus an instinctive, problem-solving mentality and experience conceptualizing and creating out-of-the-box solutions. Working in an Agile environment with large datasets and advanced analytics, this position is engaged in continuous optimization and refactoring and promoting an upbeat and effective team environment within the fast-growing IT Healthcare Informatics industry.

Job Responsibilities

• Lead, hire and grow a high performing team of software engineers.
• Lead delivery of cloud native applications and services working with engineers and peer teams
• Partner with product management, customers and other stakeholder to define requirements, scope projects, build and ship high quality software products in rapid and iterative cycles.
• Support customers and live site engineering teams operating the applications and services.
• Stay up to date on industry trends around web application development, testing, cloud native technologies, dev ops processes, modern design, and service engineering.
• Mentor, coach, and grow engineers while modeling care, respect and inclusiveness.

Requirements

• Bachelor’s degree in computer science or related field
• 15+ years of professional software development experience.
• 5+ years of engineering management experience with direct people management responsibilities
• 3+ years of experience leading agile software development, scrum certification is a plus.
• Experience building and leading an engineering team delivering high quality products.
• Experience with building applications using .NET or Java, Typescript ( Angular/React) technologies and managing application development teams
• Experience with cloud infrastructure services provided by AWS, Azure or GCP will be a plus.

Education:

• BS degree in computer sciences, software design, engineering, information systems, related field or equivalent work experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time).
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  The Senior Business Development Manager is responsible for aggressively driving sales activity to deliver revenue targets for the assigned Inovalon product suite.  This is an individual contributor sales role with accountability for sales leadership of a defined geographic territory, named channel partners or named strategic accounts.  The Senior Business Development Manager functions as a specialized resource in the sales matrix for their assigned business unit, including the wider team of cross functional sales and sales support specialists.

Duties and Responsibilities:

• Leads and executes all sales activity for the assigned product suite and applications within defined territory to achieve sales objectives.
• Partners with the sales leadership team to develop and execute a plan aligned with the sales goals in assigned territory.
• Functions as a subject matter expert on assigned product suite and applications to orchestrate seamless execution of lead generation and account cultivation activities.
• Provides specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure.
• Leverages detailed knowledge of quality-of-care reporting, benchmarking and data analytics, and the value of using business intelligence to improve care outcomes.
• Serves as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes.
• Participates in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance.
• Monitors and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.
• Identifies regional influencers that can support and influence the sales of products and services; regional activities may include tradeshows, association memberships, training, speaking engagements, etc.
• Maintains compliance with Inovalon’s policies, procedures and mission statement.
• Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum five (5) years of successful sales experience selling healthcare technology products or services.
• Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred.
• SaaS or subscription-based software sales experience preferred.
• Leadership or supervisory experience preferred.
• Proficient in Microsoft Office suite including Word, Excel, and PowerPoint; Customer Relationship Management (CRM) software experience (i.e. SalesLoft, SalesForce, etc.).
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Self-motivated with strong organizational/prioritization skills and ability to work in a team environment and independently with the ability to manage multiple tasks at one time with close attention to detail.
• Consistent track record of meeting or exceeding annual revenue objectives.
• Strong people management skills including customer relation skills, with the ability to make build rapport over the telephone.
• Working knowledge of sales force automation and contact management systems.
• Proven ability to work effectively under pressure and meet deadlines.

Education:

• Bachelor's degree in related field or equivalent professional work experience.
• Clinical degree (RN, BSN, etc.) and/or experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position may be up to 20%

Overview: The Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned geographic region or book of business. This role independently manages the full sales lifecycle from prospecting through close while maintaining rigorous pipeline management and consistent use of sales operations processes. The Business Development Manager builds influence with both customer stakeholders and internal partners through exceptional communication, consultative selling, and data‑driven insights.

Duties and Responsibilities:

• Drive demand and increase awareness of Inovalon’s products by engaging prospects and nurturing existing relationships through effective communication across multiple channels, including in‑person meetings, virtual interactions, and phone outreach.
• Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes.
• Identify, qualify, and develop net‑new business opportunities while expanding and strengthening existing client relationships.
• Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU.
• Work closely with assigned Sales team and other team members in your territory to qualify prospect accounts, ensure web demonstrations are completed in a timely and thorough manner, and all sales opportunities are properly gathered with Marketing, Sales, and Business Development departments.
• Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go‑to‑market strategy.
• Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams.
• Develop a deep understanding of the territory’s market dynamics, competitive landscape, and customer needs to inform strategic sales planning.
• Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision‑makers.
• Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients;
• Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships.
• Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement.
• Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement.

• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Job Requirements:

• 3-5 years of progressive sales or business development experience, preferably within the healthcare, health technology, or payer/provider space.
• Demonstrated success managing a territory or book of business with measurable revenue outcomes.
• Proven track record of consultative, solution‑based selling, including running discovery, developing value propositions, and influencing cross‑functional decision‑
• Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision.
• Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value.
• Ability to independently drive the full sales lifecycle—prospecting, qualifying, presenting, negotiating, and closing.
• Strong territory planning and prioritization skills, with the ability to balance new business generation and account expansion.
• Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.
• Leadership or supervisory experience preferred.
• Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning.

Education:

• BA or BS degree in technical or business discipline and or related field, or equivalent work experience;

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions
• Up to 25% travel for business related purposes

The Senior Business Development Manager is accountable for delivering revenue targets through proactive sales leadership across assigned territories, channel partners, and/ or strategic accounts. Functioning as an individual contributor with deep product expertise, this role plays a pivotal part in the sales matrix partnering with cross-functional teams to identify, shape, and advance opportunities for the assigned business unit.

Duties and Responsibilities:

· Lead and executes all sales activity for the assigned product suite and applications within defined territory to achieve sales objectives.

· Partner with the sales leadership team to develop and execute a plan aligned with the sales goals in assigned territory.

· Function as a subject matter expert on assigned product suite, applications, and processes to orchestrate seamless execution of lead generation and account cultivation activities.

· Leverage a strategic, business‑oriented mindset to identify high‑value opportunities and guide decision‑making that supports overall revenue growth.

· Design and position solutions that meet customer needs and translate into profitable, revenue‑generating outcomes for Inovalon.

· Provide specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure.

· Leverage detailed knowledge of quality-of-care reporting, benchmarking and data analytics, and the value of using business intelligence to improve care outcomes.

· Serve as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes.

· Participate in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance.

· Monitor and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.

· Identify regional influencers that can support and influence the sales of products and services; regional activities may include tradeshows, association memberships, training, speaking engagements, etc.

· Maintain compliance with Inovalon’s policies, procedures and mission statement.

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

· 5+ years of demonstrated sales experience selling healthcare technology products or services.

· Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred.

· SaaS or subscription-based software sales experience preferred.

· Leadership or supervisory experience preferred.

· Experience shaping complex, multi‑stakeholder deals, including evaluating financial models, solution design, and long‑term customer value.

· Demonstrated capability to understand and articulate customer business drivers, linking Inovalon’s solutions to strategic outcomes such as operational efficiency, clinical improvement, and financial performance.

· Skilled in navigating matrixed organizations and influencing internal stakeholders to align on deal strategy, resource needs, and customer engagement approaches.

· Proven ability to identify cross‑sell and up‑sell opportunities, leveraging an enterprise‑wide understanding of Inovalon’s full portfolio.

· Proficient in Microsoft Office suite including Word, Excel, and PowerPoint; Customer Relationship Management (CRM) software experience (i.e. SalesLoft, SalesForce, etc.).

· Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences.

· Self-motivated with strong organizational/prioritization skills and ability to work in a team environment and independently with the ability to manage multiple tasks at one time with close attention to detail.

· Consistent track record of meeting or exceeding annual revenue objectives.

· Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.

· Experienced in sales force automation and contact management systems.

· Ability to work in a fast-paced environment.

· Proven ability to work effectively under pressure and meet deadlines.

Education:

· Bachelor's degree in related field or equivalent professional work experience.

· Clinical degree (RN, BSN, etc.) and/or experience preferred.

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time).

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force.

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.

· Subject to inside environmental conditions

· Up to 25% travel based on business needs.

The Senior Business Development Manager is accountable for delivering revenue targets through proactive sales leadership across assigned territories, channel partners, and/ or strategic accounts. Functioning as an individual contributor with deep product expertise, this role plays a pivotal part in the sales matrix partnering with cross-functional teams to identify, shape, and advance opportunities for the assigned business unit.

Duties and Responsibilities:

· Lead and executes all sales activity for the assigned product suite and applications within defined territory to achieve sales objectives.

· Partner with the sales leadership team to develop and execute a plan aligned with the sales goals in assigned territory.

· Function as a subject matter expert on assigned product suite, applications, and processes to orchestrate seamless execution of lead generation and account cultivation activities.

· Leverage a strategic, business‑oriented mindset to identify high‑value opportunities and guide decision‑making that supports overall revenue growth.

· Design and position solutions that meet customer needs and translate into profitable, revenue‑generating outcomes for Inovalon.

· Provide specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure.

· Leverage detailed knowledge of quality-of-care reporting, benchmarking and data analytics, and the value of using business intelligence to improve care outcomes.

· Serve as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes.

· Participate in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance.

· Monitor and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.

· Identify regional influencers that can support and influence the sales of products and services; regional activities may include tradeshows, association memberships, training, speaking engagements, etc.

· Maintain compliance with Inovalon’s policies, procedures and mission statement.

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

· 5+ years of demonstrated sales experience selling healthcare technology products or services.

· Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred.

· SaaS or subscription-based software sales experience preferred.

· Leadership or supervisory experience preferred.

· Experience shaping complex, multi‑stakeholder deals, including evaluating financial models, solution design, and long‑term customer value.

· Demonstrated capability to understand and articulate customer business drivers, linking Inovalon’s solutions to strategic outcomes such as operational efficiency, clinical improvement, and financial performance.

· Skilled in navigating matrixed organizations and influencing internal stakeholders to align on deal strategy, resource needs, and customer engagement approaches.

· Proven ability to identify cross‑sell and up‑sell opportunities, leveraging an enterprise‑wide understanding of Inovalon’s full portfolio.

· Proficient in Microsoft Office suite including Word, Excel, and PowerPoint; Customer Relationship Management (CRM) software experience (i.e. SalesLoft, SalesForce, etc.).

· Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences.

· Self-motivated with strong organizational/prioritization skills and ability to work in a team environment and independently with the ability to manage multiple tasks at one time with close attention to detail.

· Consistent track record of meeting or exceeding annual revenue objectives.

· Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.

· Experienced in sales force automation and contact management systems.

· Ability to work in a fast-paced environment.

· Proven ability to work effectively under pressure and meet deadlines.

Education:

· Bachelor's degree in related field or equivalent professional work experience.

· Clinical degree (RN, BSN, etc.) and/or experience preferred.

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time).

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force.

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.

· Subject to inside environmental conditions

· Up to 25% travel based on business needs.

Overview:  The Principal Pricing Analyst will be responsible for enhancing and improving the pricing process and models to align with the Company’s pricing strategy. Focused on the Provider Business Unit software products. 

Duties and Responsibilities:

• Enhance the pricing process to more closely align with the Company’s pricing strategy.
• Improve pricing models to better leverage existing internal market and product intelligence, enhancing the accuracy of pricing and better articulating the value proposition of the company’s product offerings.
• Assume hands-on role in transitioning and maintaining excel pricing models into Salesforce CPQ system.
• Support mid-size to large size Business Unit in Pricing Strategy and Contract reviews.
• Develop and prepare complex pricing proposals in response to customer requirements.
• Create and own tracking system for all financial exceptions in customer contracts.
• Collaborate closely with Inside/Outside Sales, Finance, Legal, and Product Development teams.
• Own monthly, quarterly, and ad hoc management reporting and supporting analysis and insight by providing support to FP&A Team.
• Promote and ensure compliance with of company’s standard pricing processes.
• Maintain compliance with Inovalon’s policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• 8+ years of experience in pricing, finance, sales operations, business management, technology or relevant experience.
• Ability to meet deadlines and work under pressure on multiple concurrent projects.
• Excellent analytical skills and the ability to extrapolate data, interpret, and create course of action; strong Excel skills, particularly the ability to build and enhance models.
• Experience with business technologies especially Salesforce.com;
• Strong project management skills and experience.
• Ability to keep track of timelines and deliverables work under firm deadlines within a rapidly changing environment involving multiple projects and initiatives.
• Excellent verbal, presentation and written communication skills.
• Experience with Configure-Price-Quote technology a plus.

Education:

• Associate’s Degree in relevant field, Bachelor’s Degree preferred.

Physical Demands and Work Environment:

• Sedentary work ( i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview: The Director, GTM Readiness and Portfolio Planning, is responsible for driving structured launch readiness and commercialization execution across the Provider portfolio, ensuring new products, enhancements, and AI capabilities translate into measurable adoption, pipeline, and revenue impact.  

Reporting to the VP of Commercial Strategy, this role serves as a cross-functional integrator across Product, Sales, Marketing, Customer Operations, Sales Engineering, and Pricing to ensure alignment from product definition through market launch and post-launch performance. The Director will establish and operationalize a repeatable commercialization model, connecting portfolio planning, launch execution, and performance outcomes. 

Duties and Responsibilities:

Core Responsibilities 

• Execute and operationalize commercialization and GTM plans for new Provider products and enhancements with appropriate business partners to ensure clear positioning, pricing, packaging, and enablement for sales and customer-facing teams. 
• Lead the Voice of Customer function, including customer insights, and feedback loops. 
• Lead quarterly product portfolio planning to define and maintain a clear “Plan of Record,” aligning product roadmap, market priorities, and commercial readiness across Product, Sales, and Engineering 
• Partner with Sales Engineering leadership to evolve the function from demo support to a strategic commercial capability, including early adopter validation, deal strategy input, and structured Voice of Customer capture. 
• Define and manage the product portfolio governance process; and prepare, facilitate and communicate to organization on portfolio governance topics through full commercialization. 
• Define and operationalize scalable commercialization processes and governance frameworks, ensuring consistent execution across the portfolio. Create and report metrics/KPIs on the efficacy of the above functions.   
• Build strong relationships with internal stakeholders to ensure decisions translate into outcomes, not just plans.      
• Own commercialization outcomes for new product launches, including adoption, pipeline contribution, and revenue impact, ensuring clear linkage between product releases and business performance. 
• Own post-launch performance tracking and continuous optimization, ensuring products achieve targeted adoption and commercial outcomes. 
• Partner with Product and Finance to inform pricing and monetization strategies, incorporating market feedback, competitive positioning, and performance data. 

Performance Monitoring 

• Monitor and analyze commercial performance, including bookings, pipeline health, pricing effectiveness, and retention signals. 
• Use data and customer insights to continuously refine execution. 
• Establish clear launch success metrics and operating cadence to monitor adoption, customer feedback, and commercial performance post-launch.  
• Build scalable commercialization playbooks and operating models to support repeatable launches as the Provider portfolio expands. 

Job Requirements:

• 12+ years of experience in healthcare SaaS, enterprise software, or commercial program leadership 
• Proven success in developing new programs that are right sized for our organization to ensure successful execution  
• Demonstrated leadership skills for influencing cross functional teams 
• Financial and operational awareness (understanding of revenue, pipeline, retention signals) 
• Open communication that includes negotiation and win-win approaches 
• Strong presentation and communication skills (verbal, written, visual, listening)—inclusive of executive audiences 
• Professional and positive approach, self-motivated, strong in building relationships, team player, dynamic, creative with the ability to work on own initiative 
• Experience working cross-functionally across Product, Sales, and Marketing 
• Strong project management and organizational skills 

Education:

• BA or BS degree in technical or business discipline and or related field required.
• Master’s degree or equivalent preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• May require up to 25% travel.

Overview: The Director, GTM Readiness and Portfolio Planning, is responsible for driving structured launch readiness and commercialization execution across the Provider portfolio, ensuring new products, enhancements, and AI capabilities translate into measurable adoption, pipeline, and revenue impact.  

Reporting to the VP of Commercial Strategy, this role serves as a cross-functional integrator across Product, Sales, Marketing, Customer Operations, Sales Engineering, and Pricing to ensure alignment from product definition through market launch and post-launch performance. The Director will establish and operationalize a repeatable commercialization model, connecting portfolio planning, launch execution, and performance outcomes. 

Duties and Responsibilities:

Core Responsibilities 

• Execute and operationalize commercialization and GTM plans for new Provider products and enhancements with appropriate business partners to ensure clear positioning, pricing, packaging, and enablement for sales and customer-facing teams. 
• Lead the Voice of Customer function, including customer insights, and feedback loops. 
• Lead quarterly product portfolio planning to define and maintain a clear “Plan of Record,” aligning product roadmap, market priorities, and commercial readiness across Product, Sales, and Engineering 
• Partner with Sales Engineering leadership to evolve the function from demo support to a strategic commercial capability, including early adopter validation, deal strategy input, and structured Voice of Customer capture. 
• Define and manage the product portfolio governance process; and prepare, facilitate and communicate to organization on portfolio governance topics through full commercialization. 
• Define and operationalize scalable commercialization processes and governance frameworks, ensuring consistent execution across the portfolio. Create and report metrics/KPIs on the efficacy of the above functions.   
• Build strong relationships with internal stakeholders to ensure decisions translate into outcomes, not just plans.      
• Own commercialization outcomes for new product launches, including adoption, pipeline contribution, and revenue impact, ensuring clear linkage between product releases and business performance. 
• Own post-launch performance tracking and continuous optimization, ensuring products achieve targeted adoption and commercial outcomes. 
• Partner with Product and Finance to inform pricing and monetization strategies, incorporating market feedback, competitive positioning, and performance data. 

Performance Monitoring 

• Monitor and analyze commercial performance, including bookings, pipeline health, pricing effectiveness, and retention signals. 
• Use data and customer insights to continuously refine execution. 
• Establish clear launch success metrics and operating cadence to monitor adoption, customer feedback, and commercial performance post-launch.  
• Build scalable commercialization playbooks and operating models to support repeatable launches as the Provider portfolio expands. 

Job Requirements:

• 12+ years of experience in healthcare SaaS, enterprise software, or commercial program leadership 
• Proven success in developing new programs that are right sized for our organization to ensure successful execution  
• Demonstrated leadership skills for influencing cross functional teams 
• Financial and operational awareness (understanding of revenue, pipeline, retention signals) 
• Open communication that includes negotiation and win-win approaches 
• Strong presentation and communication skills (verbal, written, visual, listening)—inclusive of executive audiences 
• Professional and positive approach, self-motivated, strong in building relationships, team player, dynamic, creative with the ability to work on own initiative 
• Experience working cross-functionally across Product, Sales, and Marketing 
• Strong project management and organizational skills 

Education:

• BA or BS degree in technical or business discipline and or related field required.
• Master’s degree or equivalent preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• May require up to 25% travel.

Overview: The Director, GTM Readiness and Portfolio Planning, is responsible for driving structured launch readiness and commercialization execution across the Provider portfolio, ensuring new products, enhancements, and AI capabilities translate into measurable adoption, pipeline, and revenue impact.  

Reporting to the VP of Commercial Strategy, this role serves as a cross-functional integrator across Product, Sales, Marketing, Customer Operations, Sales Engineering, and Pricing to ensure alignment from product definition through market launch and post-launch performance. The Director will establish and operationalize a repeatable commercialization model, connecting portfolio planning, launch execution, and performance outcomes. 

Duties and Responsibilities:

Core Responsibilities 

• Execute and operationalize commercialization and GTM plans for new Provider products and enhancements with appropriate business partners to ensure clear positioning, pricing, packaging, and enablement for sales and customer-facing teams. 
• Lead the Voice of Customer function, including customer insights, and feedback loops. 
• Lead quarterly product portfolio planning to define and maintain a clear “Plan of Record,” aligning product roadmap, market priorities, and commercial readiness across Product, Sales, and Engineering 
• Partner with Sales Engineering leadership to evolve the function from demo support to a strategic commercial capability, including early adopter validation, deal strategy input, and structured Voice of Customer capture. 
• Define and manage the product portfolio governance process; and prepare, facilitate and communicate to organization on portfolio governance topics through full commercialization. 
• Define and operationalize scalable commercialization processes and governance frameworks, ensuring consistent execution across the portfolio. Create and report metrics/KPIs on the efficacy of the above functions.   
• Build strong relationships with internal stakeholders to ensure decisions translate into outcomes, not just plans.      
• Own commercialization outcomes for new product launches, including adoption, pipeline contribution, and revenue impact, ensuring clear linkage between product releases and business performance. 
• Own post-launch performance tracking and continuous optimization, ensuring products achieve targeted adoption and commercial outcomes. 
• Partner with Product and Finance to inform pricing and monetization strategies, incorporating market feedback, competitive positioning, and performance data. 

Performance Monitoring 

• Monitor and analyze commercial performance, including bookings, pipeline health, pricing effectiveness, and retention signals. 
• Use data and customer insights to continuously refine execution. 
• Establish clear launch success metrics and operating cadence to monitor adoption, customer feedback, and commercial performance post-launch.  
• Build scalable commercialization playbooks and operating models to support repeatable launches as the Provider portfolio expands. 

Job Requirements:

• 12+ years of experience in healthcare SaaS, enterprise software, or commercial program leadership 
• Proven success in developing new programs that are right sized for our organization to ensure successful execution  
• Demonstrated leadership skills for influencing cross functional teams 
• Financial and operational awareness (understanding of revenue, pipeline, retention signals) 
• Open communication that includes negotiation and win-win approaches 
• Strong presentation and communication skills (verbal, written, visual, listening)—inclusive of executive audiences 
• Professional and positive approach, self-motivated, strong in building relationships, team player, dynamic, creative with the ability to work on own initiative 
• Experience working cross-functionally across Product, Sales, and Marketing 
• Strong project management and organizational skills 

Education:

• BA or BS degree in technical or business discipline and or related field required.
• Master’s degree or equivalent preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• May require up to 25% travel.

Angular developer will design and build user interfaces for web applications using the Angular framework while collaborating with back-end teams to integrate APIs and ensure seamless data flow. This role requires expertise in modern front-end technologies and a strong understanding of how to connect the client-side to server-side services.

Key Responsibilities

• Develop User Interfaces: Design and develop dynamic, responsive user interfaces and single-page applications using Angular, HTML5, and CSS3.
• API Integration: Collaborate with back-end developers to integrate RESTful APIs and other web services to ensure seamless data flow and functionality.
• Write Quality Code: Produce clean, efficient, maintainable, and well-documented code using TypeScript and JavaScript best practices.
• Optimize Performance: Enhance application performance by identifying and resolving bottlenecks, optimizing code, and ensuring responsiveness across devices and browsers.
• Testing and Debugging: Implement and maintain unit and integration tests (using tools like Jasmine or Karma) and debug issues.
• Team Collaboration: Work within agile cross-functional teams, including designers, product managers, and back-end developers, to translate business requirements into technical solutions.
• Stay Updated: Keep current with the latest Angular updates, features, and web development best practices.

Required Skills and Qualifications

• Technical Proficiency: Strong knowledge of the Angular framework and core concepts like components, services, and modules.
• Programming Languages: Expertise in TypeScript, JavaScript, HTML5, and CSS3.
• API Knowledge: Understanding of RESTful APIs and asynchronous request handling.

Tools and Methodologies:

• Experience with version control systems like Git.
• Familiarity with build tools (e.g., Webpack, Gulp) and testing frameworks (e.g., Jasmine, Protractor).
• Experience working in an Agile/Scrum development environment.
• Problem-Solving: Strong analytical and problem-solving skills to efficiently identify and resolve complex issues.

Communication:

• Excellent communication and collaboration abilities to work effectively within a team environment and with stakeholders.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position requires a deep understanding of computer architecture and other key areas, including software testing and scalability.

This role will contribute to a hospital system data platform that ingests and processes clinical data, including patient records, lab results, surgical data, and hospital system messages, and delivers customized alerting and reporting to clinical staff. The engineer will be expected to work with a high degree of independence once onboarded, and will have opportunities to mentor and coach junior members of the team.

Duties and Responsibilities:

• Work collaboratively to write high quality, testable code that meets the “Definition of Done” as it relates to team commitments;
• Utilize a “Test-First” approach to software development, where possible, in which the test is developed before the code;
• Participate in design and code reviews with other engineers;
• Create automated unit, system and acceptance tests and participate in test plan reviews;
• Actively support and contribute to end of iteration demos;
• Responsible for assigned integration, testing and deployment tasks;
• Work with product management to scope and estimate product enhancements;
• Design, implement, unit test software, and test software following defined processes;
• Fix software defects (internal or customer reported) following defined process;
• Actively foster continuous team improvement by being accountable for actions and continuously striving to become a better problem solver;
• Contribute to team retrospectives, helping to identify and resolve team impediments;
• Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections;
• Actively participate in the change management process as business and technical scope is adjusted;
• Develop and maintain integrations that process and filter inbound hospital system messages, including parsing, validating, and routing clinical data into the platform;
• Support cloud migration efforts, contributing to the transition of existing on-premise workloads toward AWS-based infrastructure;
• Mentor and coach junior engineers, providing guidance on code quality, architectural decisions, and engineering best practices;
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum 5 years of software development experience, with demonstrated proficiency in C# and MS SQL Server; strong foundation in data structures and algorithms required;
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture;
• Experience with Python or similar scripting languages is a plus;
• Experience with Lua, particularly for message intake, filtering, and processing, is a plus;
• Experience with or demonstrated interest in cloud platforms, particularly AWS, in support of ongoing migration efforts.
• Advanced design/debugging/coding skills;
• Builds secure applications and adheres to security standards;
• Demonstrated ability to work independently and take ownership of complex technical problems with minimal supervision;
• Strong team player with a collaborative approach to engineering, bringing energy and engagement to standups, retrospectives, and cross-functional work;
• Demonstrated high personal integrity and ability to earn trust from others;
• Exhibits a growth mindset, seeks feedback often and is effective in continuous personal and professional development;
• Continuously pursuing self-directed learning activities aimed at developing expertise within technical domain, including reading relevant publications, participating in domain forums or groups etc.;
• Ability to anticipate and look for creative ways to solve problems and apply best practices.
• Communication, organization, and teamwork skills.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:  The Principal Pricing Analyst will be responsible for enhancing and improving the pricing process and models to align with the Company’s pricing strategy. Focused on the Provider Business Unit software products. 

Duties and Responsibilities:

• Enhance the pricing process to more closely align with the Company’s pricing strategy.
• Improve pricing models to better leverage existing internal market and product intelligence, enhancing the accuracy of pricing and better articulating the value proposition of the company’s product offerings.
• Assume hands-on role in transitioning and maintaining excel pricing models into Salesforce CPQ system.
• Support mid-size to large size Business Unit in Pricing Strategy and Contract reviews.
• Develop and prepare complex pricing proposals in response to customer requirements.
• Create and own tracking system for all financial exceptions in customer contracts.
• Collaborate closely with Inside/Outside Sales, Finance, Legal, and Product Development teams.
• Own monthly, quarterly, and ad hoc management reporting and supporting analysis and insight by providing support to FP&A Team.
• Promote and ensure compliance with of company’s standard pricing processes.
• Maintain compliance with Inovalon’s policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• 8+ years of experience in pricing, finance, sales operations, business management, technology or relevant experience.
• Ability to meet deadlines and work under pressure on multiple concurrent projects.
• Excellent analytical skills and the ability to extrapolate data, interpret, and create course of action; strong Excel skills, particularly the ability to build and enhance models.
• Experience with business technologies especially Salesforce.com;
• Strong project management skills and experience.
• Ability to keep track of timelines and deliverables work under firm deadlines within a rapidly changing environment involving multiple projects and initiatives.
• Excellent verbal, presentation and written communication skills.
• Experience with Configure-Price-Quote technology a plus.

Education:

• Associate’s Degree in relevant field, Bachelor’s Degree preferred.

Physical Demands and Work Environment:

• Sedentary work ( i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:  The Principal Pricing Analyst will be responsible for enhancing and improving the pricing process and models to align with the Company’s pricing strategy. Focused on the Provider Business Unit software products. 

Duties and Responsibilities:

• Enhance the pricing process to more closely align with the Company’s pricing strategy.
• Improve pricing models to better leverage existing internal market and product intelligence, enhancing the accuracy of pricing and better articulating the value proposition of the company’s product offerings.
• Assume hands-on role in transitioning and maintaining excel pricing models into Salesforce CPQ system.
• Support mid-size to large size Business Unit in Pricing Strategy and Contract reviews.
• Develop and prepare complex pricing proposals in response to customer requirements.
• Create and own tracking system for all financial exceptions in customer contracts.
• Collaborate closely with Inside/Outside Sales, Finance, Legal, and Product Development teams.
• Own monthly, quarterly, and ad hoc management reporting and supporting analysis and insight by providing support to FP&A Team.
• Promote and ensure compliance with of company’s standard pricing processes.
• Maintain compliance with Inovalon’s policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• 8+ years of experience in pricing, finance, sales operations, business management, technology or relevant experience.
• Ability to meet deadlines and work under pressure on multiple concurrent projects.
• Excellent analytical skills and the ability to extrapolate data, interpret, and create course of action; strong Excel skills, particularly the ability to build and enhance models.
• Experience with business technologies especially Salesforce.com;
• Strong project management skills and experience.
• Ability to keep track of timelines and deliverables work under firm deadlines within a rapidly changing environment involving multiple projects and initiatives.
• Excellent verbal, presentation and written communication skills.
• Experience with Configure-Price-Quote technology a plus.

Education:

• Associate’s Degree in relevant field, Bachelor’s Degree preferred.

Physical Demands and Work Environment:

• Sedentary work ( i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview: The Business Development Manager - Strategic Partners is responsible for supporting sales to expand relationships with strategic business partner customer accounts. This position is accountable for multiple deliverables supporting the achievement of sales quotas for those assigned accounts along with related objectives. They will orchestrate the business-to-business processes to create highly functioning business partnerships. This includes daily execution and collaboration by the Inovalon and partner sales teams and identifying opportunities to add additional company products to their assigned partner accounts. The Business Development Manager functions as a specialized resource in the sales matrix for their assigned business unit, including the wider team of cross functional sales and sales support specialists. 

Duties and Responsibilities:

• Actively drive sales efforts and results of Inovalon’s Performance-based Partner (PBP) referral partners through a defined cadence of touchpoints both onsite with Partner and remote meetings and webinars. 
• Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes.
• Partners with the sales leadership team to develop and execute a plan aligned with the sales goals of assigned partner accounts. 
• Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU.
• Serves as a subject matter expert on assigned partners, aligning internal stakeholders to enable coordinated lead generation .
• Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go‑to‑market strategy.
• Serves as a subject matter expert on assigned partners, aligning internal stakeholders to enable coordinated lead generation 
• Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams.
• Grow Inovalon’s PBP partner revenues by helping define and delivering the Inovalon Partner Engagement Program.  
• Provides specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure. 
• Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision‑makers.
• Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients;
• Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships.
• Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement.
• Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement.
• Serves as a player coach to other team members to teach, strategize, and advance their prospecting and overall sales skills following Business Unit sales processes. 
• Participates in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance. 
• Monitors and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory. 

• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Job Requirements:

• 3-5 years of successful sales experience selling healthcare technology products or services, channel experience preferred. 
• Experience selling, implementing, or integrating with Electronic Health Record (EHR) systems preferred. 
• Experience in channel management and or selling to key executives buyer personas for transactional healthcare EDI services required.  
• SaaS or subscription-based software sales experience preferred. 
• Demonstrated success managing a territory or book of business with measurable revenue outcomes.
• Proven track record of consultative, solution‑based selling, including running discovery, developing value propositions, and influencing cross‑functional decision‑
• Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision.
• Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value.
• Ability to work in a fast paced environment.
• Strong territory planning and prioritization skills.
• Proven ability to conduct strategic, value‑based discussions with C‑suite leaders to advance complex sales opportunities.
• Leadership or supervisory experience preferred.
• Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning.

Education:

• BA or BS degree in technical or business discipline and or related field, or equivalent work experience;

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions
• Up to 25% travel for business related purposes

Overview:  The Staff Engineer L6 will lead development for various Inovalon products and platforms, innovating to overcome current technology and bring in solutions which solve resiliency, scale, security in a completely different level.  This position brings subject matter expertise as a functional lead and is tasked with ensuring a high level of discipline and productivity.

Duties and Responsibilities:

• Design, build and maintain scalable data pipelines and access patterns related to Healthcare;
• Research, evaluate and utilize new technologies/tools/frameworks centered around high-volume data processing in AWS;
• Document and estimate technical scope and design as needed;
• Design and implement distributed data processing pipelines using tools and languages prevalent in the big data ecosystem;
• Involve and drive a culture of collaborative reviews of designs, code and test plans;
• Work with business stake holders and architecture engineering leads to ensure quality solutions are implemented and engineering standard methodologies adhered to;
• DevOps Focus – Utilize and advance continuous integration and deployment frameworks;
• Solve complex data issues and perform root cause analysis;
• Work across teams to resolve operational & performance issues;
• Provide strong technical leadership, raise the technical bar, maintain data and results-driven culture, nurture a team culture of high collaboration and trust;
• Communicate effectively and partner well with other disciplines of the project team to deliver high quality solutions from ideas to production code;
• Facilitate alignment and clarity across teams on goals, outcomes, and timelines;
• Influence and coach junior engineers both within and outside of your team; be a role model for an open, honest, and inclusive approach to problem solving;
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work; and
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum of 15 years of IT experience with at least 2 years’ experience with public cloud (AWS) including serverless architecture and cloud warehousing solutions;
• Strong experience using managed services and Infrastructure as a service;
• Minimum of 6 years of strong experience with Big Data and related processing frameworks such as EMR, Spark, and Airflow;
• Strong programming experience in Python and Java/Scala preferred;
• Hands on coder who masters the concepts behind distributed databases, batch and stream processing;
• Experience in working with extremely large healthcare datasets, preferably in an architect/lead role;
• Strong familiarity with healthcare data formats including EDI and FHIR;
• Architect and code solutions for large-scale ETL pipelines with data processing frameworks and sourcing data from a diverse array of sources;
• Experience building microservices and event-based architectures;
• Experience with AWS Security Architecture including IAM, Security groups and policies;
• Hands on experience with Terraform and/or cloud formation;
• Experience building CI/CD pipelines in public cloud and creating a culture of automation;
• Experience leading and mentoring junior engineers;
• Experience working with scalable cloud-based data warehousing solutions such as Redshift, Snowflake;
• Systems engineering experience, including engineering, configuration, and management of Windows and Linux server environments;
• Prior Experience in migration of applications to AWS;
• Excellent oral and written communication skills;
• Excellent time management and problem-solving skills with the ability to adapt to changing business priorities and operational demands;
• Extensive knowledge of existing industry standards, technologies, and operational norms;
• An entrepreneurial spirit with a can-do attitude – a self-starter, project finisher and adaptive, collaborative; and
• Experienced in utilizing data and analysis to explain technical problems and providing detailed feedback and solutions.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Senior Software Engineer (Java / AWS / Identity, Federation & SSO)

Job Overview

We are seeking an L4 Software Engineer to design, build, and operate scalable enterprise applications using Java, relations databases, and cloud services. This role is a senior individual contributor position with end-to-end ownership of critical services, including architecture, development, security, and production readiness.

The ideal candidate brings strong backend and cloud experience, a solid understanding of full-stack integration, and deep expertise in identity, federation, and Single Sign-On (SSO) using OAuth2/OpenID Connect and Azure AD B2C. You will collaborate closely with platform, security, and product teams to deliver secure, high-quality systems at enterprise scale.

Key Responsibilities

Architecture & Software Development

• Own the design, development, and delivery of enterprise applications using Java (Spring Boot, Spring Security).
• Lead technical design efforts, contribute to architectural decisions, and ensure solutions align with enterprise standards.
• Build and maintain secure, scalable RESTful APIs for internal and external consumers.
• Design, implement, and optimize relational database data models, queries, and transactions.

• Develop cloud-native solutions using services such as EC2, ECS/EKS, Lambda, RDS, S3, API Gateway.
• Partner with DevOps and platform teams to support CI/CD pipelines, Infrastructure-as-Code, and automated deployments.
• Design systems with a focus on performance, scalability, availability, observability, and cost efficiency.

Identity, Security, Federation & SSO

• Design and implement OAuth2 and OpenID Connect authentication and authorization flows.
• Implement Single Sign-On (SSO) and federated identity solutions.
• Integrate enterprise and external identity providers, managing token flows, claims, scopes, and role-based access.
• Apply secure coding practices, data protection standards, and cloud security best practices across all layers.

Quality, Reliability & Operations

• Drive testing strategies including unit, integration, and security testing.
• Ensure production readiness through proper monitoring, logging, and alerting.
• Participate in production support, incident triage, and root-cause analysis to maintain system reliability.

Collaboration & Technical Leadership

• Mentor mid-level and junior engineers through code reviews and technical guidance.
• Communicate technical designs, tradeoffs, and risks clearly to engineering and non-technical stakeholders.
• Contribute to agile ceremonies, continuous improvement initiatives, and technical standards.

Required Qualifications

• 5+ years of professional software engineering experience.
• Strong hands-on experience with Java, Python, Spring Boot, and Spring Security.
• Solid experience with PostgreSQL or similar relational databases.
• Proven experience designing and securing RESTful APIs.
• Hands-on experience building cloud-native applications.
• Strong understanding of OAuth2, OpenID Connect, and secure API design.

Preferable Qualifications

• Direct experience implementing Federation and SSO using an identity provider such as Azure AD B2C.
• Experience integrating multiple identity providers.
• Familiarity with CI/CD pipelines, automated testing, and modern DevOps practices.

Overview:   The Staff Software Engineer L5 works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. 

Duties and Responsibilities:

• Design distributed systems that are resilient and secure at scale from inception;
• Raise the engineering bar on scale, resiliency, security fundamentals via technical leadership and engineering excellence;
• Discover, review, and influence new and evolving design, architecture, and standards for building and delivering unique services and solutions;
• Investigate, design, and implement best-in-industry, innovative technologies that will expand Inovalon’s infrastructure through robust, scalable, adrenaline-fueled solutions;
• Champion the enterprise infrastructure vision and strategy;
• Be the expert in service reliability and sustainability;
• Develop and execute designs for complex systems backed by excellence, confidence, and thorough engineering analysis;
• Develop, gather, and leverage metrics to manage the server fleet and complex computing systems to drive automation, improvement, and performance;
• Take ownership of ensuring detailed design, analysis, testing, and optimization;
• Set direction/goals for the team regarding project impact, product quality and engineering efficiency;
• Lead major initiatives, projects, teams, rollouts and phased releases;
• Provide mentorship onboarding new team members and enabling successful ramp up;
• Collaborate with other engineers, services across Inovalon, and external customers to understand requirements, have tight feedback loop that is data driven;
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum 15 years of plus experience with Unix management, complex computing platforms, and/or cutting-edge technologies involving virtualization, distribution, and high performance computing;
• Strives to achieve excellence backed by strong architectural, system design, and automation experience;
• Technology experience required; Hive, Hbase, Sqoop, Ranger, NIFI - Other technologies good to have; Spark, Phoenix, Spring Batch, Accumulo, Falcon, Atlas;
• Experience engineering solutions on one of the major Hadoop distributions - Java scripting and application support experience strongly desired;
• Experience with virtualization technologies required and driven to solve difficult problems with scalable, elegant, and maintainable solutions;
• Expert and creative troubleshooter – unrelenting, persistent, confident;
• A penchant for thinking outside the box to solve complex and interesting problems;
• Extensive knowledge of existing industry standards, technologies, and infrastructure operations;
• Ability to manage stressful situations with calm, courtesy, and confidence;
• Experience building and shipping high quality work and achieving high reliability; and
• Experience improving stability through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:  The Staff Engineer L6 will lead development for various Inovalon products and platforms, innovating to overcome current technology and bring in solutions which solve resiliency, scale, security in a completely different level.  This position brings subject matter expertise as a functional lead and is tasked with ensuring a high level of discipline and productivity.

Duties and Responsibilities:

• Design, build and maintain scalable data pipelines and access patterns related to Healthcare;
• Research, evaluate and utilize new technologies/tools/frameworks centered around high-volume data processing in AWS;
• Document and estimate technical scope and design as needed;
• Design and implement distributed data processing pipelines using tools and languages prevalent in the big data ecosystem;
• Involve and drive a culture of collaborative reviews of designs, code and test plans;
• Work with business stake holders and architecture engineering leads to ensure quality solutions are implemented and engineering standard methodologies adhered to;
• DevOps Focus – Utilize and advance continuous integration and deployment frameworks;
• Solve complex data issues and perform root cause analysis;
• Work across teams to resolve operational & performance issues;
• Provide strong technical leadership, raise the technical bar, maintain data and results-driven culture, nurture a team culture of high collaboration and trust;
• Communicate effectively and partner well with other disciplines of the project team to deliver high quality solutions from ideas to production code;
• Facilitate alignment and clarity across teams on goals, outcomes, and timelines;
• Influence and coach junior engineers both within and outside of your team; be a role model for an open, honest, and inclusive approach to problem solving;
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work; and
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum of 15 years of IT experience with at least 2 years’ experience with public cloud (AWS) including serverless architecture and cloud warehousing solutions;
• Strong experience using managed services and Infrastructure as a service;
• Minimum of 6 years of strong experience with Big Data and related processing frameworks such as EMR, Spark, and Airflow;
• Strong programming experience in Python and Java/Scala preferred;
• Hands on coder who masters the concepts behind distributed databases, batch and stream processing;
• Experience in working with extremely large healthcare datasets, preferably in an architect/lead role;
• Strong familiarity with healthcare data formats including EDI and FHIR;
• Architect and code solutions for large-scale ETL pipelines with data processing frameworks and sourcing data from a diverse array of sources;
• Experience building microservices and event-based architectures;
• Experience with AWS Security Architecture including IAM, Security groups and policies;
• Hands on experience with Terraform and/or cloud formation;
• Experience building CI/CD pipelines in public cloud and creating a culture of automation;
• Experience leading and mentoring junior engineers;
• Experience working with scalable cloud-based data warehousing solutions such as Redshift, Snowflake;
• Systems engineering experience, including engineering, configuration, and management of Windows and Linux server environments;
• Prior Experience in migration of applications to AWS;
• Excellent oral and written communication skills;
• Excellent time management and problem-solving skills with the ability to adapt to changing business priorities and operational demands;
• Extensive knowledge of existing industry standards, technologies, and operational norms;
• An entrepreneurial spirit with a can-do attitude – a self-starter, project finisher and adaptive, collaborative; and
• Experienced in utilizing data and analysis to explain technical problems and providing detailed feedback and solutions.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:  This is a fast-paced management position in one of Inovalon’s most critical areas, BigData Analytics. The Senior Manager, Software Engineering requires strong technical capabilities plus an instinctive, problem-solving mentality and experience conceptualizing and creating out-of-the-box solutions. Working in an Agile environment with large datasets and advanced analytics, this position is engaged in continuous optimization and refactoring and promoting an upbeat and effective team environment within the fast-growing IT Healthcare Informatics industry.

Job Responsibilities

• Lead, hire and grow a high performing team of software engineers.
• Lead delivery of cloud native applications and services working with engineers and peer teams
• Partner with product management, customers and other stakeholder to define requirements, scope projects, build and ship high quality software products in rapid and iterative cycles.
• Support customers and live site engineering teams operating the applications and services.
• Stay up to date on industry trends around web application development, testing, cloud native technologies, dev ops processes, modern design, and service engineering.
• Mentor, coach, and grow engineers while modeling care, respect and inclusiveness.

Requirements

• Bachelor’s degree in computer science or related field
• 15+ years of professional software development experience.
• 5+ years of engineering management experience with direct people management responsibilities
• 3+ years of experience leading agile software development, scrum certification is a plus.
• Experience building and leading an engineering team delivering high quality products.
• Experience with building applications using .NET or Java, Typescript ( Angular/React) technologies and managing application development teams
• Experience with cloud infrastructure services provided by AWS, Azure or GCP will be a plus.

Education:

• BS degree in computer sciences, software design, engineering, information systems, related field or equivalent work experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time).
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5% locally usually for training purposes.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Work collaboratively to write high quality, testable code that meets the “Definition of Done” as it relates to team commitments;
• Utilize a “Test-First” approach to software development, where possible, in which the test is developed before the code; 
• Participate in design and code reviews with other engineers; 
• Create automated unit, system and acceptance tests and participate in test plan reviews; 
• Actively support and contribute to end of iteration demos;  
• Responsible for assigned integration, testing and deployment tasks; 
• Work with product management to scope and estimate product enhancements; 
• Design, implement, unit test software, and test software following defined processes;  
• Fix software defects (internal or customer reported) following defined process; 
• Actively foster continuous team improvement by being accountable for actions and continuously striving to become a better problem solver;
• Contribute to team retrospectives, helping to identify and resolve team impediments; 
• Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections; 
• Actively participate in the change management process as business and technical scope is adjusted; 
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum 5 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture;
• Advanced design/debugging/coding skills;
• Builds Secure applications and adheres to security standards;
• Demonstrated high personal integrity and ability to earn trust from others;
• Exhibits a growth mindset, seeks feedback often and is effective in continuous personal and professional development;
• Continuously pursuing self-directed learning activities aimed at developing expertise within technical domain, including reading relevant publications, participating in domain forums or groups etc.;
• Ability to anticipate and look for creative ways to solve problems and apply best practices;
• Communication, organization, and teamwork skills.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Work collaboratively to write high quality, testable code that meets the “Definition of Done” as it relates to team commitments;
• Utilize a “Test-First” approach to software development, where possible, in which the test is developed before the code; 
• Participate in design and code reviews with other engineers; 
• Create automated unit, system and acceptance tests and participate in test plan reviews; 
• Actively support and contribute to end of iteration demos;  
• Responsible for assigned integration, testing and deployment tasks; 
• Work with product management to scope and estimate product enhancements; 
• Design, implement, unit test software, and test software following defined processes;  
• Fix software defects (internal or customer reported) following defined process; 
• Actively foster continuous team improvement by being accountable for actions and continuously striving to become a better problem solver;
• Contribute to team retrospectives, helping to identify and resolve team impediments; 
• Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections; 
• Actively participate in the change management process as business and technical scope is adjusted; 
• Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work.
• Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.
• On Call Policy: Participate in an on-call rotation to support critical issues, including outside standard business hours (evenings, weekends, and holidays), ensuring timely response and resolution as per defined SLAs.

Job Requirements:

• Minimum 5 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture;
• Advanced design/debugging/coding skills;
• Builds Secure applications and adheres to security standards;
• Demonstrated high personal integrity and ability to earn trust from others;
• Exhibits a growth mindset, seeks feedback often and is effective in continuous personal and professional development;
• Continuously pursuing self-directed learning activities aimed at developing expertise within technical domain, including reading relevant publications, participating in domain forums or groups etc.;
• Ability to anticipate and look for creative ways to solve problems and apply best practices;
• Communication, organization, and teamwork skills.

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 10% locally usually for training purposes.