Van Leeuwen Ice Cream is hiring a full-time Head of Graphic Design based out of our Brooklyn office. This is a great opportunity for a highly experienced and creative individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience in the CPG and/or retail space, has the ability to work diligently with the marketing team as well as any third-party creative teams, and can thrive in a fast-paced environment (and loves ice cream! and now Fro-Yo!).

The Head of Graphic Design contributes to the Van Leeuwen universe by shaping how the brand comes to life across every customer touchpoint. This role leads art direction across a wide range of initiatives, including packaging design, partnership activations and the continued evolution of our visual identity. You’ll oversee in-store experiences end-to-end, from signage and digital menu displays to store planograms, ensuring every touch point feels cohesive and intentional. The role extends to designing and developing uniforms and merchandise that reflect the brand’s personality beyond the scoop shop.

You’ll collaborate closely with cross-functional teams, including sales and retail, international partners and external creative partners, to conceptualize, execute and scale creative that resonates both in-store and across broader brand moments. This position requires a strong point of view, attention to detail, agility and the ability to translate the Van Leeuwen aesthetic into thoughtful, high-quality design across physical and digital environments.

This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. 

Job Responsibilities

• Direct creative/art across packaging, campaigns, retail environments, partnerships, and digital platforms
• Execute creative direction for the company across all branded materials, including print and digital collateral
• Create and oversee the development of a range of branded materials, including but not limited to Emails, Social Media, Retail Store Signage/Posters, Ads, Website, Coupons, Print Pieces, Packaging Materials, Merchandise
• Continue to evolve the visual identity of the brand 
• Maintain photo asset library and identify images to be used for various platforms
• Implement feedback from leadership and partners to refine and revise work for final production
• Contribute to photoshoots on an as needed basis, in partnership with Social Media Manager and Content Creator
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Manage budgets, timelines, and vendor relationships to deliver high-quality work efficiently
• Set and uphold creative standards, ensuring all outputs meet a best-in-class level of design excellence
• Perform retouching and manipulation of images as needed
• Work with a wide range of media and use graphic design software

Job Requirements

• Bachelor's degree in graphic arts, design, communications, or related field (Or equivalent experience)
• 5 to 10 years of experience in graphic design
• Knowledge of layouts, graphic fundamentals, typography, print, and web design
• Familiarity with HTML and CSS preferred
• Knowledge of Adobe PhotoShop, Illustrator, LightRoom, Sketch, InDesign, and other graphic design software
• Deep expertise in typography, layout, color, and visual storytelling across mediums
• Strong understanding of production processes across print, digital, and environmental design
• Ability to balance creative excellence with business needs, timelines, and budgets
• Excellent eye for aesthetics, details and design trends past and present
• Photography, food styling and set design skills are a big plus
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$110,000 - 140,000 annual compensation depending on experience, paid weekly 

Eligible for annual 20% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)

The Role

We’re looking for a strategic, hands-on Director of Lifecycle Marketing to drive acquisition and engagement across our portfolio of brands. In this role, you’ll own our full CRM communication strategy by optimizing engagement with existing contacts while expanding our email list and driving more free consultations.

You’ll lead campaign execution, A/B testing, and personalization efforts, supported by a CRM Manager, to maximize performance without compromising brand integrity. You’ll collaborate closely with marketing, product, and sales teams to refine our push notification strategy and deepen app engagement.

You’ll thrive in this role if you’re a data-driven marketer with a strong analytical mindset, deep expertise in platforms like Braze, Iterable, or HubSpot, and a passion for continuous experimentation. You’re comfortable balancing strategic thinking with tactical execution and enjoy working cross-functionally with Sales, SEO, Performance Marketing, Online Events, Customer Success, and Social Media teams to launch programs that deliver results.

Your north star metric? Consultations generated from our contact database.

If you’re excited to build impactful lifecycle programs that create meaningful customer relationships and drive real business outcomes then we’d love to hear from you.

This is an in-person role requiring 5 days/week in our NYC office (Gramercy).

What You'll Do

• Own the end-to-end strategy and execution of lifecycle marketing programs, building clear and personalized user journeys that drive acquisition, engagement, conversion, and retention
• Analyze cohort and segment performance regularly to uncover trends, understand the “why” behind user behavior, and develop actionable insights that inform strategy
• Develop and execute a robust experimentation roadmap to increase acquisition, engagement, and lifetime value through A/B testing and continuous optimization
• Create and manage sophisticated email and SMS campaigns, including drip sequences, targeted newsletters, transactional messages, and upgrade flows, all aimed at increasing product engagement and driving conversion
• Identify drop-off points within the user journey and implement targeted, trigger-based campaigns to address friction and improve key KPIs
• Ensure compliance with deliverability best practices and maintain a strong sender reputation across all messaging platforms (email and SMS)
• Leverage customer segmentation and persona development to tailor messaging, offers, and campaigns that resonate with high-potential customer groups
• Collaborate closely with the data team to define and build end-to-end lifecycle reporting and track performance across channels
• Lead and grow a team of lifecycle marketers, acting as both a player and coach — mentoring team members, advocating for their work, and rolling up your sleeves to contribute directly when needed
• Ensure consistent and personalized messaging across the funnel, delivering the right message to the right person at the right time through the right channel
• Track and report on campaign performance and KPIs, such as lead volume, conversion rates, pipeline growth, LTV, and ROI; provide recommendations to optimize results
• Forecast marketing outcomes and track progress toward growth and revenue goals
• Stay on the cutting edge of AI and martech tools, proactively identifying and implementing technologies that improve efficiency, personalization, and performance across lifecycle programs

Who You Are

• 6–8+ years of lifecycle marketing experience, ideally in high-consideration or long-sales-cycle environments that require thoughtful lead nurturing strategies
• 2–3 years of experience managing and scaling high-performing teams
• Deep expertise in HubSpot; familiarity with Braze, Iterable, or similar tools is a strong plus
• Proficiency in email and SMS marketing automation, including segmentation, triggers, and personalized flows
• Bonus points for experience working with customer data platforms (CDPs) like Simon Data, Iterable, or Optimove
• Basic working knowledge of SQL and comfort querying data
• Strong understanding of HTML and template scripting languages (e.g., Jinja, Django, or ESP-specific templating systems)
• Exceptional copywriting skills with a proven ability to engage target audiences and iterate on messaging based on performance data
• Highly analytical mindset, with a track record of using data to inform campaign strategy and drive measurable results
• Familiarity with Looker or experience in data transformation is a plus
• A balance of creative thinking and analytical rigor. Someone who can conceptualize big ideas and dive into the data
• Comfortable rolling up your sleeves and getting into the weeds. A builder, not just a strategist
• Able to translate data into clear insights and actionable marketing strategies

What We Look For

• A passion for cultivating authentic connections
• Individuals who embody a winning attitude
• A mindset fueled by curiosity
• Determination to hustle and overcome challenges
• An infectious enthusiasm and adaptability
• Boundless energy and relentless tenacity
  
  

The targeted salary for this role is: $150,000 - 160,000. Actual salary is dependent upon several factors, including the applicant's experience, knowledge, skills, and abilities and geographic location. The pay ratio between base pay and target incentive will be finalized at the offer. The pay range is subject to the discretion of the Company.

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! To ensure our users make the most out of Algolia’s powerful features, we need to first make sure that they understand our offerings and are able to set everything up quickly. 

The Growth org aims to help Algolia grow by working on changes in the product, introducing new features, and providing the best possible user experience. You will get to shape the user experience of our customers as they start using Algolia, help create a new Growth platform, mentor software engineers, and introduce best practices.

A few projects we’ve worked on recently include:

• New data integrations with other developer platforms
• New marketplace and billing integrations
• New internal platforms such as notifications, experimentation, feature flagging
• AI based data processing platforms

Your role will consist of: 

• Coming up with innovative solutions to help users get the most out of Algolia
• Executing experiments and A/B tests to choose the best possible solution
• Collaborating with Product and Design teams to identify and ideate on opportunities
• Mentoring other software engineers and helping them grow
• Designing & developing a scalable growth platform
• Working with a wide range of teams to deliver a solid growth foundation
• Improving engineering quality, processes and tooling
• Helping define the team roadmap
• We follow a bottom-up approach: the teams come up with their own initiatives targeting our metrics and execute on them

You might be a fit if you have:

• Passion about delivering the best UX to diverse sets of users in various industries (engineers, marketers, merchandisers, etc.)
• Mindset to take data driven decisions and analysing impact of the changes you introduce
• Experience with event driven infrastructure in GCP or AWS
• Experience with a server-side typed or untyped language
  • We use Ruby and have plans to integrate more Golang, so willingness to learn is important
• Experience with JavaScript, TypeScript, React, HTML/CSS –  this role is fullstack, we expect engineers to be able to ship across the stack

Nice to have:

• Experience working in a scale-up or Growth team
• Experience with analytics platforms like Amplitude, Hex

#LI-hybrid

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Web, you are the visionary behind Google’s digital front door. You operate at the intersection of brand storytelling and cutting-edge web technology. This is not a role for utility-focused product designers; this is a role for a digital storyteller who understands how to turn a website into an immersive brand experience.

You will drive the creative vision for high-visibility marketing sites, product launch pages, and interactive digital experiences. You are obsessed with pixel perfection, steeped in emerging web trends (WebGL, micro-interactions, motion), and capable of translating the Google brand into digital environments that are as functional as they are magical. You will set the vision, guide the team, and get your hands dirty in the design files to ensure every pixel meets the "Google Grade."

Responsibilities:

Web Vision & Digital Storytelling

• The "Flash" & The Function: Lead the creation of "flashy," high-impact marketing websites and digital experiences. You bridge the gap between heavy interaction design and strategic marketing, ensuring the web isn't just a container for information, but a compelling destination in itself.
• User-Centric Magic: Understand the product and the user deeply. Your job is to connect the two through intuitive UI and magical UX that feels distinctly Google—simple, human, and useful, but with a layer of delight that pushes the brand forward.
• Push the Browser: Stay on the bleeding edge of what is possible in a browser. Champion new web technologies and motion design to create experiences that feel alive, responsive, and innovative.

Craft, Quality & "Google Grade"

• Pixel Obsession: Maintain an uncompromising standard of visual excellence. You are the guardian of "Google Grade" on the web—ensuring hierarchy, typography, and layout are flawless across all viewports.
• Hands-On Leadership: You are a leader who still designs. You must be willing to jump into Figma to refine a component, direct a motion study, or push a concept further. You lead by doing.
• Systemic Thinking: While focused on "wow" moments, you also understand design systems. You ensure your flashy experiences can scale and align with broader Google web governance where necessary.

Client Partnership & Strategy

• Sell the Vision: You are the primary presenter for digital work. You must be able to articulate the "why" behind complex interaction models and design choices to clients across Marketing and Product, turning skeptics into believers.
• Strategic Alignment: Partner with strategists to ensure web experiences meet business KPIs without sacrificing creativity. You know how to balance "cool" with "conversion."

AI & Innovation

• AI-Enabled Workflow: actively explore how AI can enhance web design workflows—from generating layout variations to creating assets for prototypes. You view AI as a tool to get to "pixel perfect" faster.

About You

The essentials:

• Experience: 10+ years of digital design experience, with a heavy emphasis on marketing websites, microsites, and interactive storytelling. At least 3+ years in a leadership role.
• Portfolio of "Wow": A portfolio demonstrating high-end web design (Awwwards-caliber work). We need to see rich UI, fluid UX, and strong motion sensibilities—not just static dashboards or utility apps.
• Technical Fluency: Deep expertise in UI/UX principles and site architecture. You don't need to write code, but you must understand the capabilities of modern front-end development (HTML/CSS/JS/WebGL) to communicate effectively with developers.
• Tool Mastery: Expert-level proficiency in Figma and familiarity with the Adobe Creative Suite. Knowledge of prototyping tools (Protopie, Principle) is a massive plus.
• Client Presence: Proven ability to command a room and present creative work with confidence and strategic clarity.
• The Maker Mindset: You are resilient, curious, and believe that the details are the design.

Key Performance Indicators (KPIs)

• Creative Excellence: Delivering web work that sets a new standard for the brand and garners industry recognition (FWA, Awwwards, Webby).
• Engagement: Web experiences that drive higher dwell time, interaction rates, and successfully convey product magic.
• Team Leadership: Cultivating a team of designers who are excited to push boundaries and grow their skills under your mentorship.
• Client Trust: establishing yourself as the go-to expert for digital web innovation within the client organization.

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

REQ-019166

The New York Times is looking for a talented, ambitious and collaborative visual journalist to join the Investigations desk. Visual storytelling has been an important part of high-profile investigations in recent years, including stories about online dangers to children, police traffic stops, cryptocurrency and the harvesting of sensitive location data. You should demonstrate excellence in multimedia storytelling including conceiving, designing and developing interactive features, charts and maps. You will also leverage new technologies to prototype and develop tools that assist with reporting. You should integrate well into a team as there will be frequent, close collaboration with other reporters, editors and designers. 

This is an in-office position, based in New York City and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance.

Responsibilities:

• Report and tell ambitious multimedia stories in collaboration with other journalists on the investigations desk.
• Collect, clean and analyze large data and document sets.
• Develop tools to assist and broaden the scope and scale of reporting.
• Help determine the requirements and possibilities for graphics and multimedia storytelling, including statistical visualizations, video, photography, audio, and animations
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to the deputy investigations editor.

Basic Qualifications:

• At least 3 years of relevant professional experience.
• Experience designing interactive web and mobile stories for news.
• Understanding of evolving media, technology and design landscape including emerging standards and devices.
• Proven expertise with data analysis and visualization, including strong mobile design ideas, a solid understanding of storytelling techniques and a smart UX sensibility.
• Significant front-end web development experience using HTML, CSS and JavaScript.

Preferred Qualifications:

• Excellent news judgment and visual creativity while ensuring the accuracy, clarity and readability of the material they publish.
• Curiosity and interest in the news, and in finding innovative approaches to telling stories.
• Experience in investigative reporting.
• Willingness to work a flexible schedule, particularly when closing stories. 

This position is represented by the NewsGuild of NY.

REQ-017729

The New York Times Opinion desk is looking for a digital designer to join our award-winning design team. You will design and art direct compelling mobile-first visual storytelling products and experiences, prioritizing UX performance and applying experimentation with the newest technology. You will work collaboratively with other creative, technical and editorial teams, responsible for coordinating multiple assets and contributors and meeting deadlines that follow audience plans and deadlines.

You have a portfolio demonstrating talent in aesthetics, typography, layout, motion, storytelling techniques, and user-centered design principles. You have an affinity for institutional brand consistency and an eye for subtle detail. You quickly distill complex ideas into clean, organized, understandable and impactful digital experiences.

This is an in-office position, based in New York City and includes regular attendance in the office. There may be some flexibility to work remotely per your departmental guidance.

Responsibilities:

• Work with editors, art directors, video, and photo to conceptualize and shape design ideas into immersive small, medium and large-scale digital storytelling experiences 
• Respond to projects with strategic and creative design solutions through interactive storytelling and wireframes
• Iterate, synthesize and present multiple format options and explorations for stakeholder review
• Develop template designs for recurring editorial features 
• Work with developers to ensure responsive and performant design quality across the full range of digital devices and browsers
• Translate art and design into a versatile suite of assets for use across a range of promotion platforms, with an eye towards holistic cohesion
• Incorporate feedback from multiple stakeholders through iterative processes, communicating ideas clearly and effectively
• Develop, nurture and collaborate with a roster of artists (illustration, motion, and more) from sketch to final art phases 
• Contribute to the presentation of our journalism, and engage with others to foster an environment of learning and constructive dialogue about our work
• Maintain high journalistic standards for multimedia journalism 
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world
• You will report to Deputy Editor Design 

Basic Qualifications:

• 5+ years of digital design experience
• Visual and interactive design skills — a clear grasp of typography, layout, color, motion, and behavior
• Experience with iterative wireframing in Figma and implementing pixel-perfect digital design systems across multiple platforms

Preferred Qualifications:

• Strong editorial judgment and experience proven ability to innovate and translate editorial priorities into multimedia storytelling 
• Experience with basic HTML/CSS and JavaScript. 
• Openness to developing technical fluency further to finesse design details with front-end developers
• Experience working with video, audio, and data visualization
• Experience working and meeting deadlines in a fast-paced news environment with a willingness to work a flexible, news-driven schedule that may occasionally include nights or weekends

This position is represented by the NewsGuild of NY.

REQ-018097

About the Role:

The New York Times is seeking a senior front-end developer with experience in agentic AI development to join one of several teams that make up the Messaging Platforms group.

Your work will directly empower the Times to deliver breaking news and engage millions of readers worldwide. As we expand and replatform the core tools used by our editors and partners, you will have a unique opportunity to build significant new capabilities within a mission-driven organization. You'll join a collaborative group of engineers, designers, and product managers who prioritize empathy, innovation, and a shared responsibility for our collective success.

Our front-end code is written in React, while most of our backend code is Go. Services are deployed using CI/CD tools like GitHub Actions, and our infrastructure, which is hosted in Google Cloud (GCP) and Amazon Web Services (AWS), is provisioned with Terraform.

Responsibilities:

• Help lead the effort to modernize front-end tools using agentic workflows to accelerate development cycles while maintaining high architectural standards.
• Provide front-end expertise and coaching on AI-assisted development, helping the team adapt their workflows to spend more time on system design and less on routine implementation.
• Contribute to the full development lifecycle of our products, performing activities related to design, development, testing, deployment, monitoring, within a collaborative, distributed team.
• Partner with engineers, designers, and product managers across the organization to build user-friendly messaging capabilities.
• Ensure code quality and architectural health through static analysis, automated testing, and optimization for agentic development patterns.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to an Engineering Manager in the Messaging Platforms group.

Basic Qualifications:

• 5+ years of experience with front-end fundamentals (HTML/CSS/JavaScript/TypeScript), performance, accessibility, and best practices
• Expertise in modern frameworks (eg. React, Redux, CSS modules, ReactDOM)
• Proficiency with JavaScript tooling (eg. Vite, Babel, pnpm, Webpack) and Node.js/GraphQL
• 2+ years of full-stack experience, including back-end languages (Go preferred) and SQL
• Hands-on experience with agentic or AI-assisted coding tools (e.g., Claude Code or Cursor) including the ability to effectively direct, iterate on, and verify AI-generated output

Preferred Qualifications:

• Experience developing and maintaining custom AI agents or automated developer workflows
• Experience with evaluation frameworks for AI-generated code, including the use of automated checks, regression testing, or LLM-based grading to ensure architectural consistency at scale
• A nuanced understanding of the trade-offs and complexities involved in LLM orchestration, including a focus on cost, token usage, and the limitations of current agentic frameworks in front-end environments
• Experience building, operating, and monitoring web systems in GCP or AWS
• Experience with Prosemirror and/or Apollo

This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.

#LI-Hybrid

REQ-019925

About the Role:

The Upshot is a versatile, multidisciplinary team in the New York Times newsroom whose mission is to help our readers understand the news — and to find new ways to explain the world we're living in.

We're looking for a data-savvy visual editor who will work with the entire Upshot desk on projects ranging from short news stories to long-term enterprise to interactive applications.

As a deputy editor, you will be part of the Upshot's leadership team, and you will influence everything we publish. Your role will involve both big-picture thinking and extreme attention to detail. Sometimes, you will edit an entire story or project from conception through publication. Other times, you'll lend a hand in making sure a visual element is precise and pixel-perfect. You're someone who can create new formats to communicate with audiences, and who also enjoys sweating the details on making an individual chart better.

You are an editor who can help reporters think through how to analyze a dataset. You should develop intuitive (and counterintuitive) ways to tell stories through charts, graphics, and other formats. You should refine visual elements, stories, and projects with meticulousness and rigor. You should dream up entirely new ways of doing journalism.

The Upshot has a wide remit. It is the home of cutting-edge data visualization, detailed policy analysis, Nate Cohn's newsletter and standalone destinations like Wordle Bot and Spelling Bee Buddy. It covers a wide range of topics, including politics, policy, health care, cities, culture, education, gender, climate and more. And it is powered by a collaborative group of journalists, including reporters with decades of experience and some of our best software developers and data visualizers.

Together, they produce work like this:

• “An Extremely Detailed Map of New York City Neighborhoods”
• Wordle Bot: Your Daily, Personalized Wordle Score
• “Future of Gerrymandering? Here's How Weird Things Could Look.”
• “See How E.V. Road Trips Went From Impossible to Easy”
• “Coastal Cities Priced Out Low-Wage Workers. Now College Graduates Are Leaving, Too.”
• “Who Won the Winter Olympics? We (Over) Analyzed the Medal Standings.”
• “A Huge Threat to the U.S. Budget Has Receded, and No One Is Sure Why”
• “Can You Stop an Outbreak of a Contagious Disease?”
• “Students Are Rebounding From the Pandemic, but Some May Never Catch Up”
• Flashback, a Weekly History Quiz

We're looking for someone who can conceive, develop, refine and edit ideas like these — and ideas we haven't even scratched the surface of.

Responsibilities:

• Conceive, edit and publish stories that involve data-driven analysis, visual communication of data, and other forms of visual storytelling
• Find innovative ways to shape stories that combine text, charts, graphics, video, photography, reader interactivity and other multimedia
• Make our charts and graphics better, envision ways to communicate data that may not be immediately obvious, and refine these elements so they follow Upshot sensibility and Times style
• Explore the latest technologies for visual storytelling and how they can make our stories clearer or more engaging
• Help the Upshot expand in video
• Be comfortable editing text and shaping the narrative flow of stories
• Coach journalists to improve their visualization, design and data analysis skills
• Be part of the desk's leadership team, supporting everyone on the Upshot
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to the Editor, The Upshot

Basic Qualifications:

• 5+ years of experience producing or editing charts/graphics, data-driven journalism, visual journalism, interactive journalism, or similar
• Experience envisioning, editing and elevating data-driven visual journalism that enhances an audience's understanding with a high level of polish and attention to detail
• Fluency in visual software, including Adobe Illustrator or Figma
• Experience producing coverage on both breaking news and enterprise timelines

Preferred Qualifications:

• 2+ years of management experience leading reporters, data journalists and/or visual journalists, particularly on more analytical work
• Fluency with HTML, CSS and JavaScript, including frameworks, like Svelte, that are used to produce visual stories
• Experience working with and analyzing data, in R, Python or other tools
• Strong news judgment, and experience approaching the news creatively
• An interest in learning new technical skills
• Experience leading and collaborating in multidisciplinary settings
• Experience editing stories that involve statistics, politics, policy and/or economics
• Experience with video, motion graphics and/or related skills
• Experience editing articles and other text for publication
• A strong understanding of the kinds of subjects the Upshot covers, and a neverending ideas list

REQ-019977

About the Role, Mission or Department Overview

The New York Times is looking for a Software Engineer to join the Programming team. You will report to the Senior Engineering Manager, Programming and work with a team of engineers and cross-functional partners to build tools to support the newsrooms and bundled brands of the NY Times.

The Programming team is building the next generation homepage programming systems for the newsroom editors who curate The New York Times homepage every day. We're building an entirely new version of our editorial process and the applications that power it, while maintaining all of our mission-critical standards for publishing news. This team will partner with other technology teams across the company to build these new tools for our journalists. The new Programming tools will make variants, curation, algorithmic programming, and experimentation much easier, improving the editing team's workflow.

Responsibilities:

As a Software Engineer on the Programming team, you will:

• Collaborate with product, design, other engineers, and newsroom partners to develop editorial tools for programmed surfaces, ensuring we align technical choices with our goals and editorial workflows.

• Develop new features and improve existing components from requirements gathering through design, implementation, QA, deployment, and monitoring

• Build reliable, secure, and observable features, while identifying bugs or technical debt within the team's domain

• Review code written by other software engineers on the team and provide feedback

• Contribute to and advocate for testing strategies to ensure service reliability

• Partner with other engineers to deploy and operate new features in production

• Demonstrate support and understanding of our value of journalistic independence and a commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 2+ years of software engineering experience; demonstrated ability to write correct, clean, and reusable code that is easily maintainable by other team members.

• 2+ years of experience with JavaScript

• Fluency in HTML and CSS; able to apply design systems and integrating UI components from shared libraries

• Experience looking for feedback to improve as an engineer and supporting the growth of peers through helpful code reviews

• Demonstrated experience working collaboratively as a part of a cross-functional team

Preferred Qualifications:

This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.

#LI-Hybrid

REQ-019524

Alloy is where you belong!

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three times per week. 

The Advance team is a group of full stack engineers focused on making the experience of using Alloy more and more “advanced” over time. They do this by working on features that leverage our differentiated data set to provide our customers with optimizations of their risk policies, more insights into their data, and proactive alerting of previously unknown risks. The team works all across the Alloy platform, striving to improve the usability of our rules engine and end-to-end case management system. Advance is a highly product-oriented team working on the most promising areas of the Alloy platform, which involves collaborative work across various functions.

What you'll be doing

• Collaborate with engineers, designers, and product managers to translate our product and technical vision into a concrete roadmap, guiding the team towards success.
• Architect, develop, test, and deploy significant customer-facing features and projects using cutting-edge tools and technologies.
• Work on both the front-end and backend, with the ability and willingness to lean in on either side of the stack at different times as needed, depending on the project. Our tech stack includes TypeScript, JavaScript (ES6/React), Node.js, PostgreSQL, OpenSearch, and AWS.
• Craft high-quality, thoroughly-tested code that meets the unique requirements of our clients, ensuring robustness,reliability, and continuous improvement of our platform.
• Embrace an iterative approach, swiftly iterating on features and solutions based on valuable feedback from both our product team and clients, ensuring continuous improvement and alignment with user needs.
• Provide technical mentorship and guidance, and foster a culture of learning and growth.

Who we’re looking for

We’re actually hiring for two new teammates at the Senior 1 & Senior 2 levels. There is some overlap in qualifications, given that we like to see technical leadership and expertise across senior levels in general. Ultimately, an offer and leveling will come down to depth of experience and interview performance.

We’re looking for:

• 5+ years (or for the Senior 2 role, 8+ years) of hands-on experience in developing production-ready software, demonstrating a proven track record of delivering robust and scalable solutions.
• Demonstrated expertise in steering both front-end and backend technical projects, prioritizing tasks, defining requirements, and facilitating productive discussions within the team to drive informed technical decisions.
• A collaborative mindset and experience in effectively leading engineering teams in collective pursuits, fostering an environment of cooperation and shared success.
• Strong ability to adapt swiftly to the evolving needs of our growing organization and dynamic product landscape, ensuring alignment with strategic objectives.
• Proficiency in client-side technologies such as TypeScript, JavaScript (ES6/React), HTML/CSS, as well as server-side proficiency in Python (Django), enabling seamless development across the entire stack.
• Practical experience in managing relational databases, with a strong command over PostgreSQL and its intricacies, ensuring efficient data management and retrieval.

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

• The Senior Software Engineer 1 position has a base salary range of $166,000 - $209,000. 
• The Senior Software Engineer 2 position has a base salary range of $198,000 - $250,000. 

Benefits and Perks 

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health 
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

How to apply

Apply right here! You've found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-remote

#LI-LSS1

requisition ID-P14667_3420625

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced in using presentations, email, phone, and social media to connect with customers virtually and in person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to educate Okta’s Customers (from developers to product managers to C-level executives) on best practices throughout their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant who will partner with Commercial Account Executives and have  a passion for technology and the advanced ability to develop, position, and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the Corporate/Expansion (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues, and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners, and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and reusable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events, including executive briefings, conferences, user groups, and trade shows

What you’ll bring to the role

• 5+ years of pre-sales engineering experience, selling SaaS products.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confidently dispensing knowledge to highly-skilled and experienced audiences.
• Typically, 25% travel.
• A bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.

You might also have (not mandatory):

• AI & Emerging Tech: Expertise with Agentic AI and LLM-based workflows. You understand the use cases for AI agents, both internal and external, and have familiarity with MCP servers.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Experience in the IAM space

#LI-Remote

#LI-CM

P9259_3401412

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer, Auth0 Opportunity
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role:

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

You might also have (not mandatory):

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with micro services, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

#LI-LSS1

#LI - Remote

P23532

About the role: 

We are seeking an exceptional Growth Marketing Manager (Growth Hacker) to join our Growth Marketing team (within the Growth team in the Product org). This role will report to the VP of Growth Marketing. You will be responsible for driving member sign-up and engagement with Garner, including owning experimentation to optimize existing marketing channels, launching new marketing channels, and building our personalized engagement engine (based on a member’s profile & behaviors, triggering unique member communication journeys). This is a high-impact role at the heart of our growth engine - helping us engage more members, deliver a first-class member experience, and ultimately improve health outcomes at scale. 

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Own KPIs related to sign-up rate and engagement (app usage, reimbursement with Garner) across our book of business  
• Own full-funnel, high volume experimentation: You can run multiple high-velocity A/B and multivariate tests weekly across email, SMS, direct mail, push notifications to drive sign-up and engagement KPIs 
• Launch new marketing channels & tactics: Innovate to develop new marketing tactics & channels that help us drive member sign-up and engagement with Garner - end-to-end design and execution - including strategy & concept design, business case / ROI proposal & analysis, testing & iteration, and reporting to leadership on performance
• Build segmentation & personalized journeys: Build capability for segmenting, targeting, and personalizing member journeys through complex, automated workflows in Iterable that leverage multiple data sources (health triggers, demographics, Garner engagement) to deliver 1:1 personalization at scale  
• Build scalable processes & AI tools: You will build our “growth tech stack,” automate workflows, build AI tools (eg coding & QA agents in Iterable, reporting & campaign optimization, personalized messages to members), and create automated dashboards to analyze and optimize campaign performance  
• Collaborate cross-functionally: Partner with other Product teams, Client Management, Engineering, Revenue Operations, and Data 

The ideal candidate has:

• 5-8+ years of B2C marketing experience and a proven Growth Hacker: Strong experience in Growth at high-growth tech, health tech, or ecommerce company (in a growth marketing, growth hacking, growth product, lifecycle marketing, or similar role)
• Results-oriented strategic problem solver who is analytical, creative & innovative, results-driven, and excited to build new capabilities to increase our sophistication in B2C marketing 
• Proven track record with experimentation, including high volume A/B testing driving real quantitative results 
• A technical marketer who has strong proficiency in marketing automation platforms (preferably Iterable) executing campaign builds & leveraging HTML/CSS for basic email template customization
• Personalization expert, with deep experience in segmentation, targeting, and executing personalized member journeys
• Strong critical thinking & problem solving skills - able to break down complex problems with logic, structure, and supporting in-depth analysis 
• Strong project management skills - ability to juggle multiple priorities, meet deadlines, and work cross-functionally  
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $145,000 - $190,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

At Coast, we're building the financial infrastructure powering America's fleets. AI is fundamentally changing how fleets run their financial operations, and we're shaping the tools this new era requires.

Founded in 2020, Coast has become the payments and expense management platform of choice for the 500,000 fleets and 40 million vehicles that keep the country moving — giving fleet owners and operators control, visibility, and trust over how their businesses spend. 

Simplicity is our competitive advantage. In an industry where complexity is the norm, we're building something opinionated and focused: software that field workers and fleet managers actually want to use. Every member of our fully co-located team is a builder who cares deeply about bringing modern, well-crafted tools to the trades — an industry that's been underserved for too long. This mindset drives everything we do, from product decisions to hiring choices.

We're looking for a Head of Design to join the team.

In this role, you will lead by making, not managing. Someone who sets direction, establishes standards, and grows a team while staying close to the work. This is a true player-coach role: you'll lead a small but talented design team while also acting as the primary designer on one of our product squads. We don't need a design politician or a gatekeeper. We need someone in builder mode — opinionated, hands-on, and excited to shape what great looks like at Coast from the inside out.

Location & work mode

Coast is an in-person company. This role is based out of our New York City office, where our full team works together day to day. We believe great products are built by people who are in the room together — collaborating closely, moving fast, and holding each other to a high bar.

What you'll do

• Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs
• Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues and “paper cuts” as you use Coast
• Create mockups, prototypes, and high-fidelity visuals to communicate ideas and describe their execution
• Guide and inspire fellow designers through collaborative critique of work-in-progress
• Use and improve our lightweight design system components
• Help with hiring new teammates that can elevate our team and product

What we’re looking for

• 10+ years designing software, with at least 3+ years leading a design team
• A track-record of demonstrating both systems thinking and exceptional craft
• Ability to drive quality, business impact, and delight across a portfolio of products
• A player-coach mentality — you lead by doing, not just directing
• Courage to ask questions, experiment, and advocate for what you feel is right
• Humility to accept feedback, adapt your thinking, and iterate toward the best solution
• Experience with prototyping in Figma (and beyond with tools like AI, HTML/CSS)
• Ability to distill problems and feedback, then design clear, focused solutions
• Capable of transforming existing design processes into AI-assisted workflows
• Effective written and verbal communication skills

What we offer

You'll have a high-impact role with real ownership and the opportunity to shape the future of Coast’s products and services

• Competitive salary ($240,000 - $260,000) and equity 
• Company-sponsored 401(k)
• Medical, dental, and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Tools to help manage your financial wellness, including webinar, and access to an equity tax advisory service 
• Free lunch on Fridays

Learn how we think

• The $40M push to modernize fleet payments podcast with our founder and CEO, Daniel Simon
• Fueling the Financial Operating System for Fleets: Our Partnership with Coast ICONIQ Series B blog post

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Design

The Role: Product Design Intern

Gemini is looking for Summer 2026 Interns to work on our multi-functional product team that are interested in design, marketing and user experience. You will be assigned high impact projects that help build a more equitable future for all and gain meaningful experience working on all areas of the design process including analysis and reaction to user needs, architecture of layouts, flows and interactions, and design. The Product Design Intern will work cross-functionally with a variety of teams to support great user experiences for Gemini products. Our goal is to provide a valuable experience that makes a direct impact on our business and jump starts your engineering career.

This will be a 12-week summer internship program with 3 days per week in person at our New York City, NY office.

Responsibilities:

• Assist in designing wireframes, prototypes, and user interface components for web and mobile platforms.
• Conduct user research and usability testing to gather insights and improve designs.
• Collaborate with product managers, engineers, and other designers to bring ideas to life.
• Learn and apply our design system to maintain consistency across all products.
• Support the team in preparing design documentation and presentations.
• Stay up to date with design trends and best practices in fintech and cryptocurrency.

Qualifications:

• Pursuing an associate’s, bachelor’s or master's degree in Product Design, Graphic Design, Industrial Design, or Engineering.
• Demonstrates proficient understanding of typography, hierarchy, motion and interactive.
• Must have passion for creating visual user interfaces for web and mobile applications.
• Excellent time management with strong organizational, communication and conceptual thinking skills.
• An ability to explore multiple solutions for problems.
• Team player and self-starter with a hunger for collaboration across all disciplines of design, product and engineering.
• Potential experience with Figma, Sketch, Adobe CS (i.e. Photoshop and Illustrator), and the Google suite of apps.
• Familiar with basics around HTML/CSS and JavaScript.

Pay Rate: The hourly pay rate for this role is $38/hour in the State of New York. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-GR1

What You Will Be Doing

• Own the retention program roadmap, translating strategic direction into a prioritized, sequenced plan with clear milestones
• Drive concurrent retention initiatives across customer touch points, such as email, push, in-app, SMS, and direct mail, with minimal oversight
• Establish and maintain a repeatable experimentation cadence tied directly to Lifecycle OKRs
• Surface insights and communicate impact and opportunities to stakeholders clearly and proactively

• Own technical buildout and maintenance of lifecycle programs in enterprise ESP platforms - including complex journeys, API-triggered sends, segmentation, personalization, and A/B testing
• Lead significant work streams during platform migrations and infrastructure projects, including journey rebuilds and QA
• Own HTML email builds, template management, and platform documentation
• Identify and resolve technical bottlenecks independently and with technical stakeholders

• Serve as the primary lifecycle point of contact for Product, Growth, Creative, Data, and Eng on retention initiatives
• Manage stakeholders, timelines, feedback loops, and launch readiness across teams

You Will Be a Good Fit If You

• Have 5+ years of experience in lifecycle, retention, or marketing automation - with at least 2 years owning a channel or program end-to-end
• Are deeply comfortable in enterprise lifecycle platforms - Braze or Iterable experience strongly preferred; Customer.io also relevant
• Have navigated a platform migration or major technical transition before
• Are operationally excellent: you build process, document everything, and don't let things fall through the cracks
• Are technical enough to build complex journeys, understand data architecture, and work fluently with Eng - without being an engineer yourself

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is $144,000–$168,000 USD Annually
This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

If you do not meet every single requirement but are excited about the role, we encourage you to apply. At Grow, we know the strongest candidates bring more than what is listed on a resume.

On is in a state of fast growth, and our Talent team is at the heart of it all. We are looking for a Principal Workday Integration Architect to serve as the master builder of our HR data ecosystem.

This is a high-impact technical role. You will be responsible for the "circulatory system" of our people data, ensuring our global systems communicate seamlessly. But we aren't just looking for standard maintenance; we want someone ready to take their Workday expertise to the next level. You will partner with our IT teams to pioneer the use of AI and Agentic workflows, automating the mundane to elevate the human. If you are a Workday Studio expert who is fascinated by the intersection of deep tech, AI, and HR, this is your chance to make a global impact.

Your Mission

• Architect the Integration Landscape: Lead the design, development, and maintenance of complex integrations using Workday Studio, Orchestrations, EIBs, and Cloud Connect (incl. Global Payroll). Ensure secure, resilient, and high-performing data flows.
• Drive Technical Excellence: Define our integration standards, conduct rigorous code reviews, and translate business ambitions into brilliant technical reality alongside stakeholders.
• Pioneer AI in HR (The Exciting Part!): Partner with our IT team to explore how Google Vertex AI can transform HR data. You will help build intelligent automations and "smart" workflows that reason and act autonomously.

Your Story

• A proven track record of 5-7+ years in Workday integrations, with expert-level proficiency in Workday Studio (experience with Java, XSLT, HTML is essential); any other programming experience like Python is a plus.
• Demonstrated experience with Workday Orchestrations is a significant plus.
• A deep technical curiosity about AI; Any exposure to Google Enterprise Agent Platform or building Agentic workflows is a massive bonus, but a strong desire to learn is just as valuable.
• Nice to have: Understanding of Talent/Retail processes (Payroll, Recruitment, Onboarding)
• The ability to thrive in a global environment, which includes working flexibly across timezones to collaborate with our North American teams (specifically PST).
• A solutions-architect mindset. You don't just fix bugs; you diagnose root causes and build sustainable, automated systems that scale.
• Excellent communication skills, with the ability to explain complex technical architectures to non-technical partners and lead high-stakes technical projects.

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

Title: VP Digital Design Lead

Who the team is:

The Experience Design (XD) team is a collective of designers who intend provide thoughtful and creative digital work balancing the goals of our users with the goals of our clients, so our solutions add value, are intuitive and drive success

Who we are looking for:

The VP Digital Design Lead will be responsible for leading, planning, and executing multiple projects at once across multiple accounts. In this role, you will work autonomously and also with lead ux designers, lead art directors and copywriters to develop solutions that meet the overall project and account goals. Your work is thoughtful, well-executed and the end users are at the helm of your decision-making.

In addition to project responsibilities, you actively participate in internal XD initiatives such as creating best practices POVs and seeking new inspiration that helps shape the future of the team and help to continue our position as digital thought leaders in the agency.

QUALIFICATIONS:

· 7+ years UX/UI design experience with a visual design or product design

· Presents a strong design portfolio showcasing a variety of digital projects - including mobile-first websites and native phone or tablet applications

· Proficient in the latest digital design tools including Sketch, Figma, Adobe XD, InVision, and Zeplin,

· A strong passion for interface visual design, UX best practices, design systems, and prototyping

· Strong written and verbal communication skills

· Experience working with internal and external development teams

· Detail focused, goal oriented, and well organized

· Basic knowledge of HTML, CSS, etc

· Experience in staffing, managing and mentoring lower-level UX designers

· Experience in brief, budget, scope and timeline creation in conjunction with project management group

· Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations

· Experience in user-centered design methods and techniques and strong experience strategy skills

· Experience and working knowledge of accessibility and WCAG standards

· Ability to distill complex ideas into simple concepts, defend your work and be the expert in the room

· Detail focused, goal oriented, and well organized

· Possesses an organic growth mindset

· Experience managing lower-lever designers and providing direction and guidance

· Ability to lead and drive the XD group forward through new thinking, process additions, ways of collaboration, and creative problem-solving skills

RESPONSIBILITIES:

· Collaborate with UX design leads, copywriters, and art directors

· Drive a strategic and conceptual vision across various projects within the patient journey

· Influences project level planning and overall design of the user experience for multiple projects

· Develop an experience strategy and collaborate with brand teams to execute creation of the user experience design

· Build stronger agency/brand team perception as an expert to foster stronger relationships with higher-level department leaders

· Create visual design concepts and be able to communicate needs and manage the visual design process from ideation to development and launch

o Generate high-fidelity, pixel perfect visual designs and production assets

o Prepare assets and development build kits including interaction specs

o Work with developers to provide guidance and validate implementation

· Participate in new business pitches as necessary

· Actively seek and share digital inspiration (creative, UX, technology, general digital trends).

· Continuously learns and evaluates existing project work

· Focusing on UX area(s) of specialty and finding new opportunities within brand teams

· Forward thinking about what’s next for XD groups capabilities and adding to them

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

· Salary Range-$130,000 - $140,000

Title: Art Group Supervisor 

Department/Discipline: Art 

Company: Entree Health

Competencies: Creativity, Customer Focus, Interpersonal Savvy, Perseverance, Digitally Savvy 

Responsibilities: 

• Ability to manage several brands and projects at once and deliver quality work 

• Jump in and work directly on some projects while managing and giving direction on other projects to keep work moving 

• Designing creative experiences across different mediums -print and digital 

• Think visually: breaking down complex information into visual stories  

• Managing all visual elements of the project, including type, illustration, and photography necessary to produce the intended image. Layouts should contribute to visual ideas, enhance the attractiveness of the message, and help to clarify and accent its meaning to the reader 

• Supervise art direction and act as an advisor to junior art staff 

• Work closely with Copy and Account Services as a cohesive team player to ensure that strategic goals and objectives are met 

• Help organically grow business 

• Contribute to tactical brainstorms 

• Comfortable leading projects from start to finish 

• Establish rapport with client and be able to present ideas in an organized, professional, and effective manner 

• Prepare new business presentation work as required 

  Qualifications and Experience: 

• 7+ years of agency experience (healthcare experience is necessary) 

• Presents a strong design portfolio showcasing a variety of projects, including multi-channel integrated campaign solutions but not limited to print, collateral, direct mail, websites, mobile and tablet design experiences etc. (Roles and responsibilities on each project are clearly stated in the portfolio.) 

• Passionate about design, is self-motivated, and is quick to meet challenges with strategic thought 

• Digitally focused, ability to understand and translate creativity into user experiences 

• Experience with strategic brainstorming and campaign development 

• Adobe creative suite, ppt, keynote, Sketch, Adobe XD, working knowledge of HTML and interactive execution principals 

• Regarded as the creative thought leader when participating in internal and external meetings and reviews. When meeting with or presenting to clients s/he communicates intelligently and diplomatically 

• At all times our Group Art Supervisor need to be unflappable, open-minded and confident 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $118,500 - $160,000

About Us:

Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it’s raised over $400M from investors like Accel and Tiger Global.

About the Role:

We are seeking a highly skilled and experienced Senior Lifecycle Marketing Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer lifecycle. The ideal candidate will be an expert in lifecycle marketing strategy, combining analytical storytelling with creative problem solving. This is a highly visible, cross-functional role that partners closely with product, engineering, data, and brand to build, test, and optimize lifecycle programs.

This role is based in NYC and will be onsite at least 4 day / week.

Key Responsibilities:

• Lead and execute lifecycle strategy for onboarding, optimizing for first-time investments and multi-product adoption.
• Own the strategy, messaging, and technical success of all onboarding-related user messaging.
• Build and maintain Braze canvasses, emails, push notifications, and deep in-app integrations, with regular reports on your results to executive leadership.
• Collaborate with product, brand, and data to identify new opportunities to improve conversion rates and channel performance.
• Analyze performance, leveraging Mixpanel, Looker, and other analytics tools to identify trends and performance optimization opportunities
• Drive experimentation and A/B testing to iterate and refine messages, improving conversion rates and LTV.
• Stay ahead of industry trends and changes, ensuring Public.com remains at the forefront of lifecycle marketing innovations.

What We’re Looking For:

• 4+ years of experience in lifecycle marketing strategies and channels, including email, push, in-app messaging, SMS, and direct mail
• Expertise in lifecycle marketing tools, preferably Braze
• Comfortable writing HTML, CSS, and Liquid or similar templating language
• SQL, JSON, and webhook expertise a bonus
• Excellent writing skills and deep knowledge of email design best practices
• Experience running successful A/B tests optimizing new user conversion.
• Strong understanding of attribution models, incrementality testing, and marketing analytics.
• Proven ability to optimize funnel conversion, retention, user engagement, and LTV
• Proficiency with marketing and product analytics tools (Mixpanel, Looker, etc.).
• Strong analytical skills, comfortable making data-driven decisions.
• A proactive and entrepreneurial mindset, with a passion for testing and learning.
• Strong preference for candidates with experience in fintech.

Benefits:

• Competitive salary and equity
• Comprehensive health, dental, and vision plans
• Generous PTO and parental leave policy
• 401(k) plan with company match
• Opportunities for career growth and professional development

Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type.  We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression. The compensation range for this role is $140K-$170K based on skills and experience.

Business Overview 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

We are seeking a Senior Analyst to join our One Search team (SEO & Paid Search), supporting integrated search strategies across both organic and paid search channels. This role is ideal for a search professional who has experience in either SEO or Paid Search (SEM) and is eager to deepen expertise across both disciplines. The ideal candidate is passionate about how consumers discover brands through search and understands how organic and paid search strategies work together to drive measurable business outcomes. This role involves responsibilities from SEO strategy and copy optimization to building and executing paid search campaigns. You will help clients improve their visibility across the full search ecosystem by delivering insights, analysis, and integrated search strategies that combine SEO, paid search, and emerging search experiences. This role is client-facing and requires strong collaboration with analytics, media, creative, and development teams to deliver impactful search programs. 

Responsibilities

• Integrated Search Strategy
• Support the development and execution of integrated strategies across SEO and Paid Search.
• Translate client business goals and marketing objectives into actionable search strategies and tactical recommendations.
• Identify opportunities where SEO and SEM can work together to improve visibility, efficiency, and performance.
• Collaborate with cross-channel teams (analytics, media, social, creative, and development) to align search initiatives with broader marketing programs.
• SEO Strategy & Execution
• Lead technical SEO audits, site analysis, and competitive analysis to identify opportunities to improve organic visibility.
• Develop keyword strategies, content recommendations, and technical SEO recommendations aligned with client goals.
• Conduct content audits and work with editorial and creative teams to optimize existing and new content.
• Prioritize SEO recommendations based on potential impact and implementation feasibility.
• Partner with development teams to ensure accurate implementation of SEO recommendations.
• Monitor organic search performance and provide actionable insights to improve rankings, traffic, and engagement.
• Paid Search Campaign Management
• Support the development, optimization, and maintenance of paid search campaigns across platforms such as Google Ads and Microsoft Ads.
• Assist in campaign setup, keyword research, ad copy testing, bid optimization, and landing page recommendations.
• Monitor pacing and performance against KPIs, identifying opportunities for optimization.
• Execute testing strategies across campaign variables (creative, keywords, audience signals, landing pages).
• Work with vendors and platform partners to troubleshoot issues and ensure campaign performance.
• Analytics, Reporting & Insights
• Pull, analyze, and interpret performance data across both SEO and SEM channels.
• Produce weekly, monthly, and ad-hoc performance reports with insights and recommendations.
• Translate complex data into clear, actionable insights for internal teams and clients.
• Identify emerging trends, issues, and opportunities in search performance.
• Industry Leadership & Innovation
• Stay informed on evolving search trends, including changes in search engine algorithms, AI-driven search experiences, and platform updates.
• Share relevant industry insights, tools, and best practices with internal teams.
• Support the development of internal thought leadership, case studies, POVs, and blog content.

Required Skills & Experience

• 2+ years of experience in either SEO or Paid Search (SEM) with a strong interest in learning and contributing across both disciplines.
• Understanding of how organic and paid search strategies work together to drive search visibility and performance.
• Experience with SEO tools such as Ahrefs, Screaming Frog, Lumar, SEMrush, or similar platforms.
• Experience working with paid search platforms such as Google Ads and Microsoft Ads.
• Strong proficiency in Microsoft Excel and data analysis.
• Experience working with web analytics platforms such as Google Analytics, Adobe Analytics, or similar tools.
• Ability to conduct keyword research and understand search intent.
• Strong analytical skills with the ability to interpret data and develop actionable insights.
• Excellent written and verbal communication skills, including the ability to present insights and recommendations.
• Strong time management skills with the ability to manage multiple projects simultaneously.
• Ability to translate client business goals into measurable search strategies.
• Strong collaboration skills and ability to work cross-functionally across teams.

Desired Skills & Experience

• Experience working in a digital marketing agency environment.
• Experience managing or supporting enterprise-level search programs with large datasets or budgets.
• Working knowledge of technical SEO concepts, including crawlability, indexation, site architecture, and Core Web Vitals.
• Familiarity with HTML, JavaScript, and basic web development concepts.
• Experience with bid management platforms such as SA360, Marin, or Skai (Kenshoo).
• Knowledge of local SEO, mobile SEO, and eCommerce SEO strategies.
• Experience with conversion tracking and tagging implementation.
• Familiarity with A/B testing, CRO, and experimentation frameworks.
• Understanding of emerging search environments including AI-powered search and conversational discovery.
• Experience with project management or collaboration tools (Jira, Asana, Monday, etc.).

Wage and Benefits 

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. 

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. 

Employment Transparency 

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. 

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com. 

Senior Customer Engineer

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a East Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Associate, Digital Marketing & Production in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.

This is a 3-year term-limited position.

The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support. 

This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

WHAT YOU'LL DO 

Reporting to the Deputy Director, Donor Development the Associate, Digital Marketing & Production will be responsible for the execution of digital campaigns, including email and peer-to-peer text messaging for the ACLU’s Nationwide Membership Marketing program. The associate will work closely with both external partners and internal stakeholders, ensuring schedules are kept and don’t overlap with other teams’ sends.  The Associate produces digital campaigns, develops campaign templates, landing pages, and dedicated URLs, and ensures testing direction from strategy memos is reflected in campaign setup. Data literacy, project management experience, strong attention to detail and comfort collaborating with diverse teams are essential for success in this position. 

YOUR DAY TO DAY

• Monitor, respond to, and complete production requests as assigned  
• Produce and test online forms, donation forms, and other landing pages  
• Contribute to the maintenance of documentation of team processes and workflows for production 
• Work cross-departmentally as well as with external partners to produce digital campaigns 
• Coordinate with external vendors to daily send reports across our email and SMS programs and overall campaign wrap up reports 
• Support weekend email and text campaigns; This includes off-hours work, as needed, for live coverage of high-priority events or rapid response moments 
• Code, test, QA and edit emails, texts, and landing pages to ensure quality 
• Execute audience selects and tests ensuring the quality and accuracy of data with audience stakeholders 
• Project management: trafficking copy, creation and management of schedules, and external vendor management 
• Identify and escalate digital data hygiene issues, and help define solutions with data team as needed and appropriate 
• Engage in special projects and other duties as assigned  

FUTURE ACLU'ERS WILL 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Demonstrated project management experience
• Proficiency with HTML and/or CSS  
• Experience producing email and text campaigns  
• Understanding of digital/email marketing techniques and mobile optimization  
• Experience with Drupal, Springboard, Salesforce, BBCRM and Sailthru, preferred 
• Experience working with external vendors and partners, preferred 
• Experience with fundraising and direct marketing campaigns, preferred 
• Experience working at complex national or international nonprofits, preferred 

COMPENSATION

WHY THE ACLU

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. 

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid time-off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION

Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change.  We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.    

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program. 

Business Overview 

KINESSO is the technology-driven performance marketing agency, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

In this role you will be responsible for helping KINESSO clients improve their visibility in organic search results. The senior analyst will contribute strategic SEO recommendations to clients. Applicants will be expected to be regularly client-facing. Candidates must have a strong grasp of core search techniques such as content strategy and technical analysis. The senior analyst must understand client goals and the SEO strategy and incorporate them into the appropriate SEO tactics. This role involves a great deal of collaboration with design, development, social media, and search engine marketing (SEM) teams.

Responsibilities

• Provide SEO reports with little to no oversight, inclusive of data pulling, analysis, insights, and presentations
• Lead technical site analysis, competitive analysis, and content audits
• Audit website to create technical, creative, and CRO recommendations to improve organic visibility and on-site engagement, with brand priorities & goals in mind
• Prioritize tasks based on their likely effectiveness and ability to be implemented
• Present findings and back up recommendations with hard data
• Identify problems and form solutions for problems that can arise in reporting
• Develop content recommendations and technical analysis presentations
• Support marketing in the development of SEO case studies, white papers, blog posts, POV etc.
• Work with creative and development teams to ensure proper implementation of SEO recommendations
• Translate clients’ business goals and marketing objectives into successful search engine optimization strategies
• Decide upon final keyword lists with minimal supervision
• Understand a variety of SEO/SEM tool sets and be able to delineate when to use one vs another. Additionally, develop opinions on tools, their uses, and their pitfalls
• Build technical SEO acumen with ability to speak to and identify solutions to common SEO issues
• Collaborate with social, SEM, and offline marketing teams to implement SEO tactics designed to meet client’s marketing goals
• Present new tools and summarize industry articles to the internal team

Required Skills & Experience

• 2+ years of experience in SEO or relevant function, i.e., SEM
• Familiar with multiple keyword research, reporting, and link building tools
• Understanding of why certain search results appear for various keywords
• Expertise with technical SEO tools such as Ahrefs, Screaming Frog, and Lumar or similar tools
• Comfortable with platforms including Adobe Analytics or Google Analytics
• Expertise with Microsoft Excel, Word, and PowerPoint
• Excellent research, writing, and presentation skills with an attention to detail
• Innovative thinker, intuitive learner, with ability to quickly find solutions in fast-moving industry

Desired Skills & Experience

• Ability to multitask and handle other duties as assigned
• Understanding of basic web development technologies with an understanding of HTML
• Knowledge of local SEO, mobile SEO, and social media optimization (SMO) concepts
• Knowledge of eCommerce SEO concepts
• Ability to develop interpersonal relationships across client and team
• Experience with project management tools is a plus

Wage and Benefits 

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. 

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. 

Employment Transparency 

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. 

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com. 

Business Overview 

KINESSO is the technology-driven performance marketing agency, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

In this role you will be responsible for helping KINESSO clients improve their visibility in organic search results. The senior analyst will contribute strategic SEO recommendations to clients. Applicants will be expected to be regularly client-facing. Candidates must have a strong grasp of core search techniques such as content strategy and technical analysis. The senior analyst must understand client goals and the SEO strategy and incorporate them into the appropriate SEO tactics. This role involves a great deal of collaboration with design, development, social media, and search engine marketing (SEM) teams.

Responsibilities

• Provide SEO reports with little to no oversight, inclusive of data pulling, analysis, insights, and presentations
• Lead technical site analysis, competitive analysis, and content audits
• Audit website to create technical, creative, and CRO recommendations to improve organic visibility and on-site engagement, with brand priorities & goals in mind
• Prioritize tasks based on their likely effectiveness and ability to be implemented
• Present findings and back up recommendations with hard data
• Identify problems and form solutions for problems that can arise in reporting
• Develop content recommendations and technical analysis presentations
• Support marketing in the development of SEO case studies, white papers, blog posts, POV etc.
• Work with creative and development teams to ensure proper implementation of SEO recommendations
• Translate clients’ business goals and marketing objectives into successful search engine optimization strategies
• Decide upon final keyword lists with minimal supervision
• Understand a variety of SEO/SEM tool sets and be able to delineate when to use one vs another. Additionally, develop opinions on tools, their uses, and their pitfalls
• Build technical SEO acumen with ability to speak to and identify solutions to common SEO issues
• Collaborate with social, SEM, and offline marketing teams to implement SEO tactics designed to meet client’s marketing goals
• Present new tools and summarize industry articles to the internal team

Required Skills & Experience

• 2+ years of experience in SEO or relevant function, i.e., SEM
• Familiar with multiple keyword research, reporting, and link building tools
• Understanding of why certain search results appear for various keywords
• Expertise with technical SEO tools such as Ahrefs, Screaming Frog, and Lumar or similar tools
• Comfortable with platforms including Adobe Analytics or Google Analytics
• Expertise with Microsoft Excel, Word, and PowerPoint
• Excellent research, writing, and presentation skills with an attention to detail
• Innovative thinker, intuitive learner, with ability to quickly find solutions in fast-moving industry

Desired Skills & Experience

• Ability to multitask and handle other duties as assigned
• Understanding of basic web development technologies with an understanding of HTML
• Knowledge of local SEO, mobile SEO, and social media optimization (SMO) concepts
• Knowledge of eCommerce SEO concepts
• Ability to develop interpersonal relationships across client and team
• Experience with project management tools is a plus

Wage and Benefits 

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. 

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. 

Employment Transparency 

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. 

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com. 

This is Product Design at Lattice

Lattice is a unified people platform - a full Talent Management suite covering performance reviews, engagement surveys, feedback, check-ins, goals, and career and compensation planning. Since 2016, we've grown to support over 5,000 customers globally. We're now building the next generation of our AI-native product suite.

We're a passionate group of people who are dedicated to growing together. Currently ~13, our team spans Brand Design, Product Design, and Research. We work closely with our cross-functional partners to ensure holistic thinking and high quality experiences for our customers.

A note on what we’re looking for

Product design is evolving quickly in an AI-native world. As tools and processes continue to change, we are looking for someone who is extremely comfortable with (and even energized by) ambiguity, and is a demonstrated self-starter. You should push our tech stack, not wait to inherit one yet to be defined. 

We’re looking for builders. People who can prototype in code, push pixels in design, and write the doc that aligns the room. We believe people who can flex when needed to play multiple roles can lead us on the fastest path to shipping the best products. Success here requires focus and the ability to make thoughtful tradeoffs to ensure we're always working on what matters most.

We look for collaborative partners who take ownership of their work while supporting and elevating the rest of the team. If you enjoy working in a high-trust, collaborative environment, we’d love to meet you.

What you’ll do

• Own the end to end user experience for our Performance Reviews product area – a unique opportunity to revolutionize the performance review process for the AI era.
• Collaborate closely with Product, Engineering, Data, and Customer stakeholders to define, scope, and execute against solving customer and business needs.
• Design systems, not features –– understanding how the Performance Reviews product fits into the entire customer journey. 
• Partner deeply with other product areas to ensure the customer experience is cohesive, not disjointed.
• Work closely with your engineering team throughout the design and development process, bringing your team along and then ensuring every detail of the design is implemented in a high-quality way.
• Lead through ambiguity and own the hardest design problems.
• Champion and evolve our design system, setting the visual, UX, and interaction bar for the team. 

What you’ll bring

Even if you don’t feel your experience covers everything listed below, we still encourage you to apply! The goal of this job posting is to establish the shape of the role, and we’re open to adjusting the leveling if we find someone who’s a great fit for that shape.

Core design skills

• 7 to 10+ years designing complex workflows, in particular flows that move across or have impact on multiple products within a suite.
• Expert-level understanding of visual and interaction design: including typography, hierarchy, spacing, grids, and responsive layouts. Capable of producing novel, high-quality UI and occasionally diverging from standard patterns when it elevates the overall product.
• Strong systems thinking: proven success working with an established design system, by reusing existing components, as well as driving the evolution of that system by building net new components and layouts.
• Experience working across multiple teams to connect the dots, regularly considering the holistic user journey and how individual design decisions impact the cohesion of that journey.
• Experience deeply understanding customers and their needs, working closely with User Research and Data to collect and evaluate both quantitative and qualitative inputs, and incorporate those into your work. 

Communication & collaboration skills

• Strong written and verbal communication skills with a talent for succinctly articulating customer challenges and design decisions.
• A reliable and proactive partner for product and engineering: you think at a high-level about your team’s focus area and collaborate closely with your PM and Engineering partners to define the future of what your team owns.
• A champion of feedback culture: regularly gives feedback that elevates other designers’ work, mentors teammates, and models transparency in sharing and iterating on design.

AI tooling skills & flexibility with role evolution 

With the evolving landscape of AI tooling, we are looking for a designer who is willing to experiment and flex in new ways, and is eager to be part of our evolving product development process, comfortable with their role evolving over time. You should have: 

• A builder mindset: you’re comfortable prototyping, working in coding tools, and using modern AI tools (e.g., Claude, Cursor, coding agents) to accelerate how you work.
• An interest in applying AI tooling to your design process to increase efficiency, effectiveness, and depth of thinking.  

Very nice-to-haves

• Experience in a hybrid role (Design & Product, or Design & Eng) or an equivalent background (i.e. shipping code or heavily contributing to product definition as a designer)
• Experience in B2B SaaS, HR tech, performance management, or internal tooling
• A background or formal education in Graphic or Product Design
• HTML/CSS/JS experience

____

The estimated annual cash salary for this role is $163,500 - $204,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. 

#LI-Remote

WHAT YOU’LL DO

As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.

Your responsibilities will include:

• Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.
• Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices
• Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.
• Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.
• Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.
• Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.

Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.

WHAT YOU HAVE

•  2–3 years of experience supporting technical products, ideally in SaaS or mobile application environments.
• A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience.
• Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.
• Hands-on experience with HTML, CSS, APIs, and/or SQL
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.
• Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.
• Strong written and verbal communication skills in English

WHO YOU ARE

• An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities
• Passionate about helping customers and resolving issues efficiently and effectively.
• Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.
• Able to synthesize complex technical concepts and communicate them clearly to diverse audiences
• Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.
• A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $78,000 and $90,000/year, with an expected On Target Earnings (OTE) between $80,000 and $105,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.

Your responsibilities will include:

• Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.
• Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices
• Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.
• Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.
• Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.
• Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.

Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.

WHAT YOU HAVE

•  2–3 years of experience supporting technical products, ideally in SaaS or mobile application environments.
• A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience.
• Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.
• Hands-on experience with HTML, CSS, APIs, and/or SQL
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.
• Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.
• Strong written and verbal communication skills in English

WHO YOU ARE

• An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities
• Passionate about helping customers and resolving issues efficiently and effectively.
• Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.
• Able to synthesize complex technical concepts and communicate them clearly to diverse audiences
• Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.
• A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $78,000 and $90,000/year, with an expected On Target Earnings (OTE) between $80,000 and $105,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.

Your responsibilities will include:

• Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.
• Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices
• Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.
• Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.
• Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.
• Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.

Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.

WHAT YOU HAVE

•  2–3 years of experience supporting technical products, ideally in SaaS or mobile application environments.
• A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience.
• Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.
• Hands-on experience with HTML, CSS, APIs, and/or SQL
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.
• Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.
• Strong written and verbal communication skills in English

WHO YOU ARE

• An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities
• Passionate about helping customers and resolving issues efficiently and effectively.
• Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.
• Able to synthesize complex technical concepts and communicate them clearly to diverse audiences
• Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.
• A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $86,000/year, with an expected On Target Earnings (OTE) between $80,000 and $97,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.

Your responsibilities will include:

• Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions.
• Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices
• Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes.
• Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences.
• Proactively identifying opportunities to enhance customer satisfaction and drive product adoption.
• Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers.

Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.

WHAT YOU HAVE

•  2–3 years of experience supporting technical products, ideally in SaaS or mobile application environments.
• A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience.
• Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution.
• Hands-on experience with HTML, CSS, APIs, and/or SQL
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.
• Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming.
• Strong written and verbal communication skills in English

WHO YOU ARE

• An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities
• Passionate about helping customers and resolving issues efficiently and effectively.
• Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations.
• Able to synthesize complex technical concepts and communicate them clearly to diverse audiences
• Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure.
• A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $86,000/year, with an expected On Target Earnings (OTE) between $80,000 and $97,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

Position Summary: 

The UX/UI Designer is a skilled contributor responsible for delivering user-centered designs for assigned product features and collaborating closely with cross-functional teams. This role emphasizes strong execution, attention to detail, and growth in design craft while supporting design system adoption and contributing to team success. Mid-Level designers participate in research, prototyping, and design execution, with opportunities to mentor junior peers informally. 

Position Responsibilities: 

• Design user interfaces and experiences for assigned features, ensuring usability and visual consistency. 

• Conduct usability testing and apply findings to improve design. 

• Create wireframes, prototypes, and high-fidelity designs that align with product requirements. 

• Ensure designs meet accessibility and brand standards. 

• Contribute to design system components and maintain consistency across projects. 

• Collaborate with product managers, engineers, and other designers to deliver high-quality solutions. 

• Participate in design critiques and provide constructive feedback to peers. 

• Stay updated on UX/UI trends and best practices to continuously improve design quality. 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Required Qualifications: 

• Bachelor’s Degree, certificate, or equivalent work experience. 

• 3–5 years' experience in a UX or Product Designer role. 

• Proficiency in Figma and other UX/UI design tools. 

• Experience designing responsive interfaces and applying accessibility standards. 

• Portfolio demonstrates strong UX/UI principles and real-world projects. 

• Basic knowledge of HTML and CSS; familiarity with design-to-development handoff. 

• Strong communication and collaboration skills. 

• Ability to thrive in a fast-paced environment and adapt to changing priorities. 

We’re looking for technically-minded product designers who are excited to shape how teams build together. At Figma, design isn’t just how something looks—it’s how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you’ll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together.

With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. 

This opportunity applies to openings of varying seniority levels across our team–including Figma Editor, AI, Interactivity, Design Systems, and Dev Tools. We’ll discuss more specifics about open roles during the interview process. 

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Contribute to overall strategy and decision-making about product direction
• Help deliver and refine clear storytelling around product needs and opportunities
• Work cross-functionally with product management, engineering, design, and research peers
• Create and iterate on flows, prototypes, and high-fidelity visuals, as well as provide thoughtful feedback for others doing the same so you can all do your best work
• Design and ship high-quality features and product improvements in Figma’s core product surfaces
• Contribute to our design org’s culture by participating in design critiques, mentoring peers, and sharing best practices across teams

We’d love to hear from you if you have:

• 3+ years of experience designing UX and UI for a software product of similar scale and complexity
• Great attention to detail and a strong eye for visual craft, such as composition, typography, and layout
• Fluency in interaction design and prototyping, to express and refine nuanced design decisions
• A track record of independently driving design processes from discovery through launch—balancing user needs, technical constraints, and business goals
• The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research.
• A knack for figuring out ambiguous problems in complex systems, and shaping them into simple solutions with clear goals
• Experience researching, prototyping, or building products with AI and other emerging tools to uncover new patterns for creativity and collaboration

While it’s not required, it’s an added plus if you also have:

• Familiarity with web technologies like HTML/CSS, prototyping tools such as Origami, or advanced Figma features like Auto Layout, Variables, and Components
• A design/development hybrid background, or experience building websites or apps
• A history of working on canvas-based interfaces or tools that support creative workflows
• Prior work involving design systems, like creating, maintaining, or contributing to a design system

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Paperless Post is looking for a Senior Frontend Engineer to help build product experiences that directly impact how we grow revenue. Our product has served more than 220 million hosts and guests and sees over 5 million unique visitors per month. You’ll work closely with our Revenue Growth team—leading frontend development across our stack, which includes TypeScript, React, Next.js, and GraphQL on the frontend, with services written mostly in Golang running on top of PostgreSQL and MongoDB.

A little bit about us

The Paperless Post Engineering team, a highly collaborative group of developers and technologists, is charged with building and refining a consumer-facing product that millions of people interact with each month. Our individual feature teams each focus on a unique piece of the user experience and are made up of engineers, product managers, quality assurers, and product designers. We prioritize creativity and continuing education, and our ongoing commitment to quality code shows in our pragmatic but brave approach to technology.

About the Revenue Growth team

The Revenue Growth team owns how Paperless Post monetizes, everything from pay-as-you-go to our subscription business. We run experiments constantly throughout the full funnel, test and refine pricing models, and build systems to support payments and retention. We are a collaborative group of engineers, product managers, designers, and analysts who share a passion for data-driven decision making and measurable impact.

What you’ll do here

• Lead the frontend design and implementation of features and systems that directly drive monetization, including pricing pages, checkout flows, subscription management, and conversion-focused UI.
• Develop and maintain our applications with reusable, testable, and resilient React components that foster a consistent user experience across the full funnel.
• Partner with product and design to define and run A/B experiments, then help translate results into roadmap decisions that improve conversion and retention.
• Contribute to the design, development, and testing of React (TypeScript, Next.js) and GraphQL, with particular focus on performance and user experience on revenue-critical surfaces.
• Ship A/B tests and be invested in the outcomes to improve conversion and retention through deep understanding of user behavior.
• Ensure code quality and maintainability through participation in code reviews and testing; set strong technical and testing standards for the team.
• Mentor engineers and help establish frontend best practices across the Revenue Growth team.
• Actively participate in developing useful API contracts between Front End and Back End, especially for pricing, payments, and subscription systems.
• Coordinate with technical leads on best practices and align on implementation strategies across teams.
• Proficiency with AI tools like Claude Code, Cursor, or Copilot in your workflow.

What you bring to the table

• B.S. in Computer Science or equivalent experience.
• 7+ years of experience developing for web or mobile platforms in React or React Native.
• Expertise in TypeScript and React with strong understanding of modern React patterns and performance optimization.
• Empathy for the people who worked on the codebase before you, and a passion for solving problems and building features for users.
• A growth hacking mentality with curiosity to experiment, measure, and iterate quickly.
• Familiarity with Next.js, SSR concepts, Node.js and frontend tooling.
• Solid understanding of HTML, CSS, responsive layouts, and accessibility basics.
• Proficiency in GraphQL, including building and consuming queries and mutations on revenue-critical surfaces.
• Experience shipping A/B tests and interpreting experiment results to drive product decisions.
• Knowledge of good design and UX, with a strong eye for consumer-facing product quality.
• Ability to write clean, maintainable code and collaborate effectively across a cross-functional team.
• Bonus points for experience with pricing and subscriptions, payments, or e-commerce flows.
• Some experience with backend development is helpful, especially familiarity with Golang or contributing to light GraphQL resolver work.
• Experience in Ruby on Rails, or Golang is a plus.

Company-wide, we enjoy an amazing ecosystem of an even gender split and a balance of engineers and designers. Because Paperless Post isn’t supported by ad revenue, we can focus our efforts on creating and improving on the ideal version of our platform, product, content, and partnerships for our users.

We are proud that Paperless Post has helped over 220 million people globally connect in the real world since our inception. Paperless Post exists to help all people celebrate all the moments that matter to them. We believe that having a team reflective of the diverse world around us empowers us to create a product that serves everyone. Women, people of color, trans/genderqueer individuals, individuals with disabilities, and veterans are especially encouraged to apply.

AI Usage Note

At Paperless Post, we value Being Resourceful, Progress Over Perfection, and being a Positive Force. Embracing thoughtful AI use is one way we put those values into practice. In our day-to-day work, we encourage teams to thoughtfully use AI tools like Claude, ChatGPT, and Copilot to move faster and think more creatively.

During interviews, our recruiting team may use AI-powered note-taking tools so we can stay focused on the conversation.

However, our interviews are designed to understand each candidate’s individual skills, problem-solving approach, and reasoning in real time. For that reason, unless explicitly requested and/or approved by the recruiting team, AI tools (including but not limited to generative AI assistants such as ChatGPT, Claude, Copilot, etc.) may not be used during any interview sessions, including but not limited to:

-Recruiting phone interviews

-Technical screens 

-Live coding challenges

-System design interviews

-Take-home assignments

These conversations are intended to assess your independent thinking and technical depth. If we determine that AI tools were used without disclosure or approval during an interview, it may result in disqualification for the role and removal from the interview process.

We are committed to providing reasonable accommodations. This policy does not apply to approved accessibility or disability accommodations. If you require assistive technology or other support, please let the recruiting team know.

The compensation range for this role is $150,000 - $165,000 USD. 

At Paperless Post, compensation is based on a number of factors, including geographic location, job-related skills, years of experience, and internal team banding. All full-time offer packages come with a base salary, equity component, and options for fully paid medical, dental, and vision benefits. The range posted here is based on the NYC market and may vary based on candidate location.

While this position is remote-friendly, we can only employ in the following locations: New York, New Jersey, Connecticut, Pennsylvania, North Carolina, California, Colorado, Ohio, Texas, Florida, Illinois, Washington, Maine.

Virtu

Virtu is a leading financial firm that leverages cutting edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure expertise, broad diversification, and execution technology enables us to provide competitive bids and offers in over 19,000 securities, at over 235 venues, in 36 countries worldwide

THE ROLE

We are looking for an exceptional candidate to join our UI development team. Our team is a talented group of versatile software engineers who are collaborating with our entire Virtu Team to build the next generation of scalable web-based UIs and trading tools for our fast paced firm. The role is primarily focused on the frontend stack, but there could be opportunities to work on some backend as well.

Members of this team collaborate closely with traders and other developers to gather and understand needs, and implement real-time trading, visualization, analysis and reporting tools. Ideal candidates will have a passion and talent for designing great, intuitive user interfaces as well as expansive experience around web technologies and Javascript frameworks.

THE CANDIDATE:

• 5+ years of experience
• Expertise with web client languages (JavaScript, TypeScript, HTML, CSS)
• Familiarity with web client frameworks (React, Angular, Node), remote API design and architecture (REST, WebSockets)  
• Experience with source code management (Git is a plus)
• Experience with databases such as MySQL, PostgreSQL, or KDB
• Object oriented design skills and familiarity with Java a plus
• Python experience is a plus
• Interest in trading and financial markets

This role is based in our New York office with some flexibility to work hybrid.

THE PROCESS: 

Following an initial resume screen, candidates will be invited to complete an online programming test. Those who perform well will be contacted to arrange a phone screen. All applying candidates for this role will be expected to provide UI examples of design built and implemented or websites worked on.

Salary Range: $150,000 - $200,000 (salary range is exclusive of bonuses, benefits or other categories of compensation)

Virtu Financial is an equal opportunity employer, committed to a diverse and inclusive workplace, welcoming you for who you are and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Realize your potential by joining the leading performance-driven advertising company!  

As a Solutions Engineer in New York City, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business. This includes troubleshooting complex database and backend technology issues.

The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job. 

To thrive in this role, you'll need:

• 3+ years of experience in a Solutions Engineer, Sales Engineer, or Technical Account Manager role
• Experience in tracking implementation methods (e.g., Shopify, WordPress, DCM)
• Experience working experience with SQL, Google Analytics, APIs and Mobile SDKs
• Proven ability to strategically evaluate and drive client success through sales techniques such as effective questioning, objection handling, and competitive selling.
• Strong customer service skills and demonstrated ability to build effective relationships
• Excellent written and verbal communication skills, and ability to translate technical investigations and analysis into actions for non-technical stakeholders

Bonus points if you have:

• Experience working with Google Tag Manager and mobile measurement partners (e.g., Appsflyer, Adjust, Kochava, Branch)
• Experience with the ecosystem of ad networks, DSPs, audience targeting and technology, ad operations and ad buying
• Experience working experience with JavaScript and CSS/HTML

How you’ll make an impact:

As a Solutions Engineer, you’ll bring value by: 

• Owning responsibility for end-to-end technical onboarding processes, Taboola pixel implementation, conversion tracking, performance and health analysis.
• Performing technical troubleshooting to identify and proactively solve issues.
• Performing end-to-end campaign performance analysis, and provide delivery and optimization recommendations to cross-functional stakeholders and clients, to increase revenue and KPI attainment.
• Designing methodologies and tools to improve customer service and troubleshooting ability
• Building an in-depth knowledge of Taboola advertising products, and how they can be used to meet a wide range of marketing objectives. 

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), pre-tax commuter benefits, a fully stocked kitchen, and various gym partnerships.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

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THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a CRM Operations Associate to help execute our CRM communication strategy and marketing initiatives. You will play a key role supporting FanDuel's customer engagement programs with increased ownership and strategic responsibility. You will gain deep exposure and work closely with product and engineering teams to drive communication optimization. This is an exciting opportunity to lead individual projects and help elevate revenue driving marketing initiatives at a premier gaming company.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Project Leadership & Ownership: Lead and manage individual CRM projects from conception to completion, taking full accountability for project deliverables, timelines, and outcomes. Partner with cross-functional stakeholders including product, engineering, and business teams to identify communication optimization opportunities and drive innovation initiatives that enhance communication strategies and effectiveness.
• Strategic Campaign Development: Collaborate with various stakeholders to build key marketing campaigns that drive customer engagement and high value actions, using data driven insights and a strong understanding of business priorities. Help define the customer marketing strategy & roadmap to achieve ambitious engagement, retention, and reactivation goals specific to players. Develop communication personalization at scale across all marketing campaigns by leveraging data and our marketing tech stack
• CRM Calendar Management: Support broader CRM calendar management and contribute to strategic planning and coordination of communications and campaigns. Contribute to planning and managing the customer proposition calendar to ensure the delivery of the right message, to the right customer, at the right time. Cultivate extensive knowledge of our segmentation strategy
• Process Innovation & Automation: Aid in improving process efficiencies and customer journeys by executing automated & triggered marketing campaigns tailored to player behaviors. Develop communication personalization at scale across all marketing campaigns by leveraging data and our marketing tech stack. Conduct A/B testing to track business impacts, analyzing the data and extracting key insights
• Data Analysis & Optimization: Utilize campaign, channel and client data to inform planning; clearly communicate key learnings, actionable insights, and recommend new optimization opportunities to leadership. Cultivate extensive knowledge of segmentation strategy and player behavior patterns
• Quality Assurance & Testing: Contribute to QA efforts on all CRM channels to ensure all campaigns are accurate, render properly, adhere to channel best practices and provide our customers with the best journey experience possible. Conduct A/B testing to track business impacts, analyzing the data and extracting key insights.
• Systems Expertise: Become a systems expert, cultivating extensive knowledge of our marketing tech systems. Aid in execution, creation, email coding, campaign setup, QA, deployment, channel optimization and reporting within the full CRM lifecycle.

THE STATS
What we're looking for in our next teammate

• 1-3 years of experience in email and/or mobile marketing, with experience creating and managing gaming campaigns from start to finish. Bachelor's Degree preferred.
• Meticulous attention to detail, outstanding organizational skills, strong project management capabilities, and ability to multi-task and prioritize multiple initiatives simultaneously.
• Experience running and analyzing marketing campaigns, timelines and deployment in a robust gaming business environment.
• Excellent team player with strong collaborative skills and the ability to work cross-functionally, a self-starter and a quick learner with strategic thinking abilities.
• Knowledge and experience of data and marketing functionality of at least one email service provider (experience with Braze, Xtremepush, and/or Movable Ink strongly preferred).
• Strong analytical skills using data to tackle gaming-specific problems and drive communication optimization initiatives.
• Strong understanding of HTML and CSS with advanced technical capabilities.
• Comfortable with querying and logic (SQL knowledge a plus) for data analysis.
• Knowledge of Photoshop preferred.
• Advanced understanding of marketing communications metrics and player engagement patterns.
• Has a positive attitude and loves opportunities to collaborate with others and drive innovation.
• Willing to work nontraditional hours, including weekends and evening shifts to support operations.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable hourly range for this position is $31.73 - $39.90 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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