At Coast, we're building the financial infrastructure powering America's fleets. AI is fundamentally changing how fleets run their financial operations, and we're shaping the tools this new era requires.

Founded in 2020, Coast has become the payments and expense management platform of choice for the 500,000 fleets and 40 million vehicles that keep the country moving — giving fleet owners and operators control, visibility, and trust over how their businesses spend. 

Simplicity is our competitive advantage. In an industry where complexity is the norm, we're building something opinionated and focused: software that field workers and fleet managers actually want to use. Every member of our fully co-located team is a builder who cares deeply about bringing modern, well-crafted tools to the trades — an industry that's been underserved for too long. This mindset drives everything we do, from product decisions to hiring choices.

We're looking for a Head of Design to join the team.

In this role, you will lead by making, not managing. Someone who sets direction, establishes standards, and grows a team while staying close to the work. This is a true player-coach role: you'll lead a small but talented design team while also acting as the primary designer on one of our product squads. We don't need a design politician or a gatekeeper. We need someone in builder mode — opinionated, hands-on, and excited to shape what great looks like at Coast from the inside out.

Location & work mode

Coast is an in-person company. This role is based out of our New York City office, where our full team works together day to day. We believe great products are built by people who are in the room together — collaborating closely, moving fast, and holding each other to a high bar.

What you'll do

• Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs
• Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues and “paper cuts” as you use Coast
• Create mockups, prototypes, and high-fidelity visuals to communicate ideas and describe their execution
• Guide and inspire fellow designers through collaborative critique of work-in-progress
• Use and improve our lightweight design system components
• Help with hiring new teammates that can elevate our team and product

What we’re looking for

• 10+ years designing software, with at least 3+ years leading a design team
• A track-record of demonstrating both systems thinking and exceptional craft
• Ability to drive quality, business impact, and delight across a portfolio of products
• A player-coach mentality — you lead by doing, not just directing
• Courage to ask questions, experiment, and advocate for what you feel is right
• Humility to accept feedback, adapt your thinking, and iterate toward the best solution
• Experience with prototyping in Figma (and beyond with tools like AI, HTML/CSS)
• Ability to distill problems and feedback, then design clear, focused solutions
• Capable of transforming existing design processes into AI-assisted workflows
• Effective written and verbal communication skills

What we offer

You'll have a high-impact role with real ownership and the opportunity to shape the future of Coast’s products and services

• Competitive salary ($240,000 - $260,000) and equity 
• Company-sponsored 401(k)
• Medical, dental, and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Tools to help manage your financial wellness, including webinar, and access to an equity tax advisory service 
• Free lunch on Fridays

Learn how we think

• The $40M push to modernize fleet payments podcast with our founder and CEO, Daniel Simon
• Fueling the Financial Operating System for Fleets: Our Partnership with Coast ICONIQ Series B blog post

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

Coast is competing and winning with software, and we are building a world-class engineering team. We are looking for a full-stack engineer to join our Foundations team. This is a unique opportunity to get in on the ground level early on, contribute and learn in myriad ways, make key decisions, expand your impact as the business grows, have fun, and learn a ton in the process. If you're practical and business-minded, smart and creative, and excited about the rewards and the energy of an early-stage venture-backed startup, we'd love to hear from you.

In order to maximize the velocity of our engineering team, we are hiring in NYC and the tri-state area only. Our office is located in the heart of Manhattan’s SoHo neighborhood, benefiting from its vibrant creative energy.

The Foundations team at Coast is responsible for the essential services that allow our customers to transact with confidence. Whether it is ensuring we are processing payments, the authorization engine that we use to decide whether to approve transactions, or the SMS flows that drivers rely on to provide essential information about how and why they are spending, the Foundations team keeps the engine running that allows the rest of engineering to provide a delightful experience to our customers. Whoever we hire for this job will get visibility not just across engineering, but the full business, including our risk and underwriting team as well as finance, product, and design. This is a high-agency role that suits engineers who are looking for a large amount of autonomy and responsibility. Anyone who joins the team needs to be able to work in a cross-functional team, meet the velocity needs of a growing organization, and own the outcome across the whole technology stack. We iterate quickly, prioritize learning from our clients, build quality in, and remain ruthlessly pragmatic.

The Full-Stack Engineer will:

• build product features end-to-end, from web UI to distributed services back end;
• work to evaluate and integrate critical third-party software and infrastructure including the payments stack;
• challenge the team to automate, improve process, simplify, raise the bar for quality;
• help shape the engineering culture of the company;
• have a voice in early technology and implementation choices.

The Full-Stack Engineer must:

• have 4-10+ years experience working with first-class engineering teams with a proven track record of frequent delivery of quality software to production;
• be experienced working on business-critical services;
• Have owned the full lifecycle of solutions from ideation, to delivery, to iteration;
• have substantial experience with server-side programming, variety of databases (Postgres, DynamoDB), messaging, REST and APIs in general, distributed systems;
• have experience with modern web development, in TypeScript;
• have extensive experience working in cross-functional agile teams in collaboration with product and design;
• have hands-on knowledge developing applications in the cloud (preferably AWS);
• have a proven history of delivering complex, highly available and scalable distributed systems;
• be pragmatic and get stuff done;
• be passionate about building amazing products for customers;
• be able to work independently with little oversight or management in a fast-paced, dynamic environment with high-energy and mission-driven colleagues.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $160,000 - $215,000 annually
• Interview process will determine Engineer vs Senior Engineer leveling
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon! 

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

Coast is competing and winning with software, and we are building a world-class engineering team. This is a unique opportunity to get in on the ground level early on, contribute in myriad ways, drive foundational decisions and expand your impact as the business grows, have fun, and learn a ton in the process. If you’re practical and business-minded, smart and creative, and excited about the rewards and the energy of an early-stage venture-backed startup, we’d love to hear from you.

The Security Engineer is our first explicitly security-focused hire. In this role you will be an early member of the Platform Engineering organization and help us mature a critical part of Coast. We value speed and flexibility, but accept the need for high standards for compliance and security. Doing it well is critical for our ability to execute.

Working directly with an enthusiastic and invested product team, you will help us stay on top of a wide array of areas, from network security and least-privilege permissions in the cloud to rationalizing our SIEM and code scanning posture, from supply chain security to application security reviews for our product organization. At the end of the day, we want to establish “paved paths” that allow us to minimize friction while ensuring security of our software. The role will work closely with our Product Engineering, and the CTO; this role reports to the Head of Platform.

We are hiring in NYC and the tri-state area only. Our NYC office is located in the heart of Manhattan’s SoHo neighborhood, benefiting from its vibrant creative energy. The whole company is in the office on average 4 days a week.

The Security Engineer will:

• Hold a high bar for security standards and help us establish best practices;
• Influence design and implementation of all aspects of our product, by acting as a sounding board and SME for our product managers and engineers;
• Improve scanning to ensure that risks in our codebase and cloud environment are identified, assessed, and remediated in a timely manner;
• Organize our permissioning system to ensure that the right people have appropriate access, and unnecessary people don’t;
• Help shape the engineering culture of the company by championing security practices;
• Maintain comprehensive documentation of the security infrastructure, policies, and procedures;
• Remain relentlessly pragmatic and balance the product velocity demand with the needs of a secure platform.

The Security Engineer must:

• Have 5+ years experience working with first-class engineering teams with a proven track record of continually improving their employer’s security posture;
• Have experience working directly with product engineers to incrementally improve our practices;
• Be proficient at automating tooling, whether it be using the shell or (preferably) a programming language such as Python;
• Have experience with one of Terraform/CloudFormation/Pulumi/CDK since we treat our infrastructure as code;
• Deep hands-on knowledge and experience developing in AWS, especially IAM and SIEM, but also networking;
• Be able to figure stuff out - the modern security space is deep and complex, and there are many ways of solving the same problem. You need to be able to go off on your own, research and design a solution, implement technical spikes, and then deliver it with the team;
• Have an owner mindset and continuously look for, notice, and implement improvements to our posture, because small continuous improvements matter;
• Keep a finger on the pulse of the industry - latest risks, trends in CICD, networking, and vendor landscape.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $160,000 - $180,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Free lunch every Friday
• Education stipend
• 401(k)

About Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony.We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 40 million commercial vehicles, and many millions of commercial drivers. The incumbent technologies that cater to these customers are decades old, and businesses with fleets increasingly demand modern digital experiences and transparent financial services products. Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fuel Card and a cutting-edge spend management platform.

What is Product Marketing at Coast?

Our Marketing team of 12 people is built around thoughtful experimentation: we test fast, learn quickly, and compound what works across channels. We care about strong positioning, crisp messaging, and building a generational brand that is loved by finance and operations leaders.

Product Marketing at Coast connects our customers, our product, and our growth strategy. We partner deeply with Product, Sales, Customer Success, and the rest of Marketing to position and launch products and drive adoption, expansion, and retention across the customer lifecycle.

About the Role

We're looking for a Product Marketing Manager to support product marketing for Coast's new products, starting with our spend management solution purpose-built for fleet businesses. You'll play a hands-on role in taking this product from the meaningful growth driver it is today into an even larger part of our business.

After this product, there will be many more coming this year to help launch and grow.

This role is ideal for a PMM who's eager to get closer to the ground floor. You'll develop deep expertise on our customers, market, and product. You'll help shape how we talk about spend management, how we package and sell it, and how we drive adoption and expansion across our base.

You will have real ownership in an environment where you'll help write the playbook in real time.

What to Expect

• Contribute to positioning and messaging that clearly articulates why Coast wins, and help ship it across all Coast channels, including the website, product communications, sales materials, integrated marketing campaigns, and customer lifecycle communications
• Led and support cross-functional product launches end-to-end, partnering with Product and Sales to build the narrative and drive internal readiness for our GTM approach
• Help build cross-sell and lifecycle journeys for your products (onboarding, activation, engagement, expansion), using customer insights, product metrics, and performance data to increase adoption and revenue
• Enable Sales and Customer Success with pitch frameworks, talk tracks, objection handling, battlecards, and proof points that improve conversion, and work with Revenue Operations teams to deploy these at the right time in the sales cycle
• Create content that educates buyers and drives pipeline, including decks, one-pagers, customer stories, product walkthroughs, and webinars

Successful Outcomes

Your mission is to help make all of Coast's new products — starting with our corporate card — material drivers of Coast's growth by increasing their attach rate, revenue contribution, and retention.

To do this, you'll need to be successful in the areas below.

Drive adoption of the Coast corporate card

• Increase attach rate to our corporate card and other new products by coordinating up-sell and cross-sell campaigns through lifecycle marketing, sales enablement, and more
• Help revamp the upsell motion: contribute to defining the ideal path, creating lifecycle and in-product triggers, and building campaigns that generate qualified expansion opportunities
• Execute high-quality product launches for our new products across key channels (email, website, sales enablement, in-product, lifecycle)

Enable acquisition and activation with Revenue and Product partners

• Help refine positioning, messaging, and talk tracks across the funnel so customers hear one clear story. Do this in partnership with Sales leadership by analyzing discovery, objection handling, and proof points tied to the deals we want to win
• Translate this into updated sales decks, pitch narratives, competitive intelligence, and enablement materials that are adopted and contribute to measurable improvements (in booked demos and win rate)
• Support efforts to improve activation rate and ramp time by identifying drop-off points and partnering with Product, Sales, and Customer Success to address them

Foster customer obsession

• Build a strong understanding of our core personas and buying committees (finance and executives)
• Contribute to a durable system to surface success stories, testimonials, and claims related to all new products

Help define what we should do next

• Develop expertise in spend management and buyer insights, contributing to product roadmap and go-to-market decisions with real data

Requirements

• 2–4 years of experience, including at least 2 years in fintech. B2B SaaS or payments experience is a strong plus
• Experience supporting or contributing to new product launches. We need someone excited by new, ambiguous environments
• Strong instincts for messaging that resonates. You know how to leverage customer insights to craft compelling narratives around what your audience cares about
• Familiarity with lifecycle marketing: you've contributed to onboarding journeys, expansion campaigns, or retention strategies
• Solid cross-functional collaboration and project management skills: you can coordinate across Product, Sales, Marketing, and Customer Success teams
• Strong storytelling and comfort with data: you can turn complex features into simple, compelling value narratives, and you're comfortable navigating product data and performance metrics to inform decisions

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $110,000–$140,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company's early stage
• Benefits overview:
• Medical, dental, and vision insurance
• Unlimited paid time off (vacation, personal well-being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Free lunch every Friday

About Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.

Coast is co-founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world's top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds — including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle — and premier angel investors — including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many millions of  commercial drivers. The incumbent technologies that cater to these customers are decades old, and businesses with fleets increasingly demand modern digital experiences and transparent financial services products. Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fuel Card and a cutting-edge spend management platform. 

What is Product Marketing at Coast?

Our Marketing team of 12 people is built around thoughtful experimentation: we test fast, learn quickly, and compound what works across channels. We care about strong positioning, crisp messaging, and building a generational brand that is loved by finance and operations leaders.

Product Marketing at Coast connects our customers, our product, and our growth strategy. We partner deeply with Product, Sales, Customer Success, and the rest of Marketing to position and launch products and drive adoption, expansion, and retention across the customer lifecycle.

About the role

We’re looking for a Senior Product Marketing Manager to lead product marketing for all of Coast’s new products. This starts with our spend management solution that is purpose built for fleet businesses. Your goal: take this product from the meaningful driver of Coast’s growth that it is today into an outsized part of our business. 

After this product, there will be many more coming this year to launch and grow.

This role is for a full-stack PMM who wants to build from the ground up. You’ll become the subject matter expert on the customer, the market, and the product. You’ll define how we talk about spend management, how we package and sell it, and how we drive adoption and expansion across our base.

You will operate with high ownership in an environment where you will write the playbook in real time. 

What to expect

• Develop positioning and messaging that clearly articulates why Coast wins, and ship it across all Coast channels, including the website, product communication, sales materials, integrated marketing campaigns and customer lifecycle communications
• Lead cross-functional product launches end-to-end, partnering closely with Product and Sales to shape the roadmap, build the narrative, and drive internal readiness for our overall GTM approach
• Build the cross-sell and lifecycle journeys for your products (onboarding, activation, engagement, expansion), using customer insights, product metrics, and performance data to increase adoption and revenue
• Enable Sales and Customer Success with high-performing pitch frameworks, talk tracks, objection handling, battlecards, and proof points that improve conversion and work with Revenue Operations teams to deploy these at the right time in the sales cycle
• Create content that educates buyers and drives pipeline, including decks, one-pagers, customer stories, product walkthroughs, and webinars

Successful Outcomes

Your mission is to make all Coast’s new products - starting with our corporate card - material drivers to Coast’s growth by increasing their attach rate, revenue contribution, and retention.  

To do this, you’ll need to be successful in the below areas.

Drive meaningful adoption of the Coast corporate card

• Increase attach rate to our corporate card and other new products by coordinating up-sell and cross-sell campaigns through lifecycle marketing, sales enablement, and more
• Revamp the upsell motion: define the ideal path, create lifecycle + in-product triggers, and build campaigns that consistently generate qualified expansion opportunities
• Ship high-quality product launches for our new products across key channels (email, website, sales enablement, in-product, lifecycle)

Enable acquisition and activation with Revenue and Product partners

• Refine positioning, messaging, and talk tracks across the funnel so customers hear one clear story. Do this in partnership with Sales leadership by analyzing discovery, objection handling, and proof points tied to the deals we want to win
• Translate this into new sales deck, pitch narrative, competitive intelligence, and enablement materials that are quickly adopted and contribute to measurable improvements (in booked demos and win rate)
• Improve activation rate and ramp time by identifying drop-off points and partnering with Product/Sales/Customer Success to address them

Foster customer obsession 

• Build a strong understanding of our core personas and buying committees (finance + executives)
• Create a durable system to surface success stories, testimonials, and claims related to all new products

Help define what we should do next 

• Become the internal “go-to” expert for spend management and buyer insights, influencing product roadmap and go-to-market decisions with real data

Requirements

• 6-8+ years of experience, including at least 3 in Product Marketing. B2B SaaS, fintech, or payments experience is strongly preferred
• Experience launching new products or entering new categories. We need someone excited by new, ambiguous environments
• Proven ability to build messaging that performs. You know how to leverage customer insights to build compelling messaging resonating with what your audience cares about
• Strong lifecycle marketing instincts: you have built strong onboarding journeys, expansion campaigns, and retention strategies
• Strong cross-functional leadership and project management: you can run a launch across Product, Sales, Marketing, and Customer Success teams
• Exceptional storytelling and analytical rigor: you can turn complex features into simple, compelling value narratives, but you can also navigate product data, performance numbers to guide decisions

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $150,000 - $180,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
  • Medical, dental and vision insurance
  • Unlimited paid time off (vacation, personal well being, paid holidays)
  • Paid parental leave
  • $400 accessories allowance (a keyboard, mouse, headphones, etc.)
  • Free lunch every Friday

About Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.

Coast is co-founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many millions of  commercial drivers. The incumbent technologies that cater to these customers are decades old, and businesses with fleets increasingly demand modern digital experiences and transparent financial services products. Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fuel Card and a cutting-edge spend management platform. 

What is Product Marketing at Coast?

Our Marketing team of 12 people is built around thoughtful experimentation: we test fast, learn quickly, and compound what works across channels. We care about strong positioning, crisp messaging, and building a generational brand that is loved by finance and operations leaders.

Product Marketing at Coast connects our customers, our product, and our growth strategy. We partner deeply with Product, Sales, Customer Success, and the rest of Marketing to position and launch products and drive adoption, expansion, and retention across the customer lifecycle.

About the role

We’re looking for a Senior Product Marketing Manager to lead product marketing for all of Coast’s new products. This starts with our spend management solution that is purpose built for fleet businesses. Your goal: take this product from the meaningful driver of Coast’s growth that it is today into an outsized part of our business. 

After this product, there will be many more coming this year to launch and grow.

This role is for a full-stack PMM who wants to build from the ground up. You’ll become the subject matter expert on the customer, the market, and the product. You’ll define how we talk about spend management, how we package and sell it, and how we drive adoption and expansion across our base.

You will operate with high ownership in an environment where you will write the playbook in real time. 

What to expect

• Develop positioning and messaging that clearly articulates why Coast wins, and ship it across all Coast channels, including the website, product communication, sales materials, integrated marketing campaigns and customer lifecycle communications
• Lead cross-functional product launches end-to-end, partnering closely with Product and Sales to shape the roadmap, build the narrative, and drive internal readiness for our overall GTM approach
• Build the cross-sell and lifecycle journeys for your products (onboarding, activation, engagement, expansion), using customer insights, product metrics, and performance data to increase adoption and revenue
• Enable Sales and Customer Success with high-performing pitch frameworks, talk tracks, objection handling, battlecards, and proof points that improve conversion and work with Revenue Operations teams to deploy these at the right time in the sales cycle
• Create content that educates buyers and drives pipeline, including decks, one-pagers, customer stories, product walkthroughs, and webinars

Successful Outcomes

Your mission is to make all Coast’s new products - starting with our corporate card - material drivers to Coast’s growth by increasing their attach rate, revenue contribution, and retention.  

To do this, you’ll need to be successful in the below areas.

Drive meaningful adoption of the Coast corporate card

• Increase attach rate to our corporate card and other new products by coordinating up-sell and cross-sell campaigns through lifecycle marketing, sales enablement, and more
• Revamp the upsell motion: define the ideal path, create lifecycle + in-product triggers, and build campaigns that consistently generate qualified expansion opportunities
• Ship high-quality product launches for our new products across key channels (email, website, sales enablement, in-product, lifecycle)

Enable acquisition and activation with Revenue and Product partners

• Refine positioning, messaging, and talk tracks across the funnel so customers hear one clear story. Do this in partnership with Sales leadership by analyzing discovery, objection handling, and proof points tied to the deals we want to win
• Translate this into new sales deck, pitch narrative, competitive intelligence, and enablement materials that are quickly adopted and contribute to measurable improvements (in booked demos and win rate)
• Improve activation rate and ramp time by identifying drop-off points and partnering with Product/Sales/Customer Success to address them

Foster customer obsession 

• Build a strong understanding of our core personas and buying committees (finance + executives)
• Create a durable system to surface success stories, testimonials, and claims related to all new products

Help define what we should do next 

• Become the internal “go-to” expert for spend management and buyer insights, influencing product roadmap and go-to-market decisions with real data

Requirements

• 6-8+ years of experience, including at least 3 in Product Marketing. B2B SaaS, fintech, or payments experience is strongly preferred
• Experience launching new products or entering new categories. We need someone excited by new, ambiguous environments
• Proven ability to build messaging that performs. You know how to leverage customer insights to build compelling messaging resonating with what your audience cares about
• Strong lifecycle marketing instincts: you have built strong onboarding journeys, expansion campaigns, and retention strategies
• Strong cross-functional leadership and project management: you can run a launch across Product, Sales, Marketing, and Customer Success teams
• Exceptional storytelling and analytical rigor: you can turn complex features into simple, compelling value narratives, but you can also navigate product data, performance numbers to guide decisions

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $130,000 - $160,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
  • Medical, dental and vision insurance
  • Unlimited paid time off (vacation, personal well being, paid holidays)
  • Paid parental leave
  • $400 accessories allowance (a keyboard, mouse, headphones, etc.)
  • Free lunch every Friday

About Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.

Coast is co-founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

Coast is competing and winning with software, and we are building a world-class engineering team. This is a unique opportunity to get in on the ground level early on, contribute in myriad ways, drive foundational decisions and expand your impact as the business grows, have fun, and learn a ton in the process. If you’re practical and business-minded, smart and creative, and excited about the rewards and the energy of an early-stage venture-backed startup, we’d love to hear from you.

The Platform Engineer (Security) is our first explicitly security-focused hire. In this role you will be an early member of the Platform Engineering organization and help us mature a critical part of Coast. We value speed and flexibility, but accept the need for high standards for compliance and security. Doing it well is critical for our ability to execute.

Working directly with an enthusiastic and invested product team, you will help us stay on top of a wide array of areas, from network security and least-privilege permissions in the cloud to rationalizing our SIEM and code scanning posture, from supply chain security to application security reviews for our product organization. At the end of the day, we want to establish “paved paths” that allow us to minimize friction while ensuring security of our software. The role will work closely with our Product Engineering, and the CTO; this role reports to the Head of Platform.

We are hiring in NYC and the tri-state area only. Our NYC office is located in the heart of Manhattan’s SoHo neighborhood, benefiting from its vibrant creative energy. The whole company is in the office on average 4 days a week.

The Platform Engineer (Security) will:

• Hold a high bar for security standards and help us establish best practices;
• Influence design and implementation of all aspects of our product, by acting as a sounding board and SME for our product managers and engineers;
• Improve scanning to ensure that risks in our codebase and cloud environment are identified, assessed, and remediated in a timely manner;
• Organize our permissioning system to ensure that the right people have appropriate access, and unnecessary people don’t;
• Help shape the engineering culture of the company by championing security practices;
• Maintain comprehensive documentation of the security infrastructure, policies, and procedures;
• Remain relentlessly pragmatic and balance the product velocity demand with the needs of a secure platform.

The Platform Engineer (Security) must:

• Have 5+ years experience working with first-class engineering teams with a proven track record of continually improving their employer’s security posture;
• Have experience working directly with product engineers to incrementally improve our practices;
• Be proficient at automating tooling, whether it be using the shell or (preferably) a programming language such as Python;
• Have experience with one of Terraform/CloudFormation/Pulumi/CDK since we treat our infrastructure as code;
• Deep hands-on knowledge and experience developing in AWS, especially IAM and SIEM, but also networking;
• Be able to figure stuff out - the modern security space is deep and complex, and there are many ways of solving the same problem. You need to be able to go off on your own, research and design a solution, implement technical spikes, and then deliver it with the team;
• Have an owner mindset and continuously look for, notice, and implement improvements to our posture, because small continuous improvements matter;
• Keep a finger on the pulse of the industry - latest risks, trends in CICD, networking, and vendor landscape.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $160,000 - $180,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Free lunch every Friday
• Education stipend
• 401(k)

About Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony.We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

Coast is competing and winning with software, and we are building a world-class engineering team. We are looking for front-end, full-stack, backend, and platform engineers. This is a unique opportunity to get in on the ground level early on, contribute and learn in myriad ways, make key decisions, expand your impact as the business grows, have fun, and learn a ton in the process. If you're practical and business-minded, smart and creative, and excited about the rewards and the energy of an early-stage venture-backed startup, we'd love to hear from you.

In order to maximize the velocity of our product engineering, we are hiring in NYC and the tri-state area only. Our office is located in the heart of Manhattan’s SoHo neighborhood, benefiting from its vibrant creative energy.

The Senior Full-Stack Engineer role is incredibly impactful and visible at Coast. It is the engine of growth for the company. In this role you will work closely with Product and User Experience to design, deliver, and run the features that thousands of our clients use 24/7. The ability to work in a cross-functional team, meet the velocity needs, and own the outcome across the whole technology stack is what makes this role so challenging and rewarding. We iterate quickly, prioritize learning from our clients, build quality in, and remain ruthlessly pragmatic.

The Senior Full-Stack Engineer will:

• build product features end-to-end, from web UI to distributed services back end;
• work to evaluate and integrate critical third-party software and infrastructure including the payments and mobility stacks;
• challenge the team to automate, improve process, simplify, raise the bar for quality;
• help shape the engineering culture of the company;
• have a voice in early technology and implementation choices.

The Senior Full-Stack Engineer must:

• have 4-10+ years experience working with first-class engineering teams with a proven track record of frequent delivery of quality software to production;
• have substantial experience with server-side programming, variety of databases, messaging, REST and APIs in general, distributed systems;
• have substantial experience with modern web development, including TypeScript, design systems, modern frameworks (e.g. React, Vue, Next.js);
• have extensive experience working in cross-functional agile teams in collaboration with product and design;
• have deep hands-on knowledge developing applications in the cloud (preferably AWS);
• have a proven history of delivering complex, highly available and scalable distributed systems;
• be pragmatic and get stuff done;
• be passionate about building amazing products for customers;
• be able to work independently with little oversight or management in a fast-paced, dynamic environment with high-energy and mission-driven colleagues.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $160,000 - $215,000 annually
• Interview process will determine Engineer vs Senior Engineer leveling
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon! 

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

Coast is competing and winning with software, and we are building a world-class engineering team. This is a unique opportunity to get in on the ground level early on, contribute in myriad ways, drive foundational decisions and expand your impact as the business grows, have fun, and learn a ton in the process. If you’re practical and business-minded, smart and creative, and excited about the rewards and the energy of an early-stage venture-backed startup, we’d love to hear from you.

The DevSecOps Engineer is our first explicitly security-focused hire. In this role you will be an early member of the Platform Engineering organization and help us mature a critical part of Coast. We value speed and flexibility, but accept the need for high standards for compliance and security. Doing it well is critical for our ability to execute.

Working directly with an enthusiastic and invested product team, you will help us stay on top of a wide array of areas, from network security and least-privilege permissions in the cloud to rationalizing our SIEM and code scanning posture, from supply chain security to application security reviews for our product organization. At the end of the day, we want to establish “paved paths” that allow us to minimize friction while ensuring security of our software. The role will work closely with our Product Engineering, and the CTO; this role reports to the Head of Platform.

We are hiring in NYC and the tri-state area only. Our NYC office is located in the heart of Manhattan’s SoHo neighborhood, benefiting from its vibrant creative energy. The whole company is in the office on average 4 days a week.

The DevSecOps Engineer will:

• Hold a high bar for security standards and help us establish best practices;
• Influence design and implementation of all aspects of our product, by acting as a sounding board and SME for our product managers and engineers;
• Improve scanning to ensure that risks in our codebase and cloud environment are identified, assessed, and remediated in a timely manner;
• Organize our permissioning system to ensure that the right people have appropriate access, and unnecessary people don’t;
• Help shape the engineering culture of the company by championing security practices;
• Maintain comprehensive documentation of the security infrastructure, policies, and procedures;
• Remain relentlessly pragmatic and balance the product velocity demand with the needs of a secure platform.

The DevSecOps Engineer must:

• Have 5+ years experience working with first-class engineering teams with a proven track record of continually improving their employer’s security posture;
• Have experience working directly with product engineers to incrementally improve our practices;
• Be proficient at automating tooling, whether it be using the shell or (preferably) a programming language such as Python;
• Have experience with one of Terraform/CloudFormation/Pulumi/CDK since we treat our infrastructure as code;
• Deep hands-on knowledge and experience developing in AWS, especially IAM and SIEM, but also networking;
• Be able to figure stuff out - the modern security space is deep and complex, and there are many ways of solving the same problem. You need to be able to go off on your own, research and design a solution, implement technical spikes, and then deliver it with the team;
• Have an owner mindset and continuously look for, notice, and implement improvements to our posture, because small continuous improvements matter;
• Keep a finger on the pulse of the industry - latest risks, trends in CICD, networking, and vendor landscape.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Salary range: $160,000 - $180,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Free lunch every Friday
• Education stipend
• 401(k)

About Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony.We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

As a Coast AE hire in Salt Lake City, you will roll up your sleeves to do the critical work of selling Coast’s product. Coast is built to help businesses with fleets save time and money, and you will identify, develop, and close relationships with prospective clients. At the same time, you’ll help build out the sales strategy and vision for our customer-first sales organization.  Your contributions will directly drive revenue for Coast, while enabling the long term success of our future sales colleagues.

Responsibilities

• Own the entire customer sales cycle from prospect to close for businesses that operate between 50 and 1,000 vehicles
• Drive revenue for Coast through consultative, customer-first, selling 
• Develop a sales pipeline through strategic outbound prospecting and closing large inbound leads
• Articulate the Coast value proposition to qualified decision makers, finance teams, and C-level executives
• Collaborate with marketing to create a holistic customer engagement strategy 
• Share customer feedback with Coast colleagues in product, finance, and risk to improve the user experience
• Achieve and exceed sales targets and projected revenue goals
• Provide input into the sales organization strategy to help us scale exponentially
• Proactively develop recommendations to improve and optimize our sales engine 

Requirements

• Bachelor’s degree from a four year university
• Minimum of 5+ years experience in B2B sales with 3+ years of full sales cycle experience as an AE
• Familiarity with Fleet and Trade organizations is a bonus
• Outstanding communication skills
• Experience with outbound sales and lead generation using Salesforce, Outreach, and other key tools
• Ability to identify and engage decision makers within a prospective client organization 
• Capable of demonstrating value and handling objections for a financial technology product 
• Comfort performing fast-paced, transactional, outbound and inbound sales
• Proven track record at meeting and exceeding sales quotas
• Strong sales toolkit: you can prospect, qualify, demonstrate, negotiate, and close deals
• Willingness to build the ship and sail it at the same time as one of our very first sales hires
• Positive attitude with a focus on having a growth mindset

Critically, you must be practical and business-minded, smart and creative, and excited about the rewards and volatility of an early-stage venture-backed startup.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• OTE: $200,000 - $222,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
  • Medical, dental and vision insurance
  • Flexible paid time off (vacation, personal well being, paid holidays)
  • Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
  • Paid parental leave
  • $400 accessories allowance (a keyboard, mouse, headphones, etc.)
  • Education stipend
  • Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

As one of our early sales hires at Coast, an early-stage startup, you will roll up your sleeves to do the critical work of selling Coast’s product. Coast is built to help businesses with fleets save time and money, and you will identify, develop, and close relationships with prospective clients. At the same time, you’ll help build out the sales strategy and vision for our customer-first sales organization.  Your contributions will directly drive revenue for Coast, while enabling the long term success of our future sales colleagues.

Responsibilities

• Own the entire customer sales cycle from prospect to close for businesses that operate between 50 and 1,000 vehicles
• Drive revenue for Coast through consultative, customer-first, selling 
• Develop a sales pipeline through strategic outbound prospecting and closing large inbound leads
• Articulate the Coast value proposition to qualified decision makers, finance teams, and C-level executives
• Collaborate with marketing to create a holistic customer engagement strategy 
• Share customer feedback with Coast colleagues in product, finance, and risk to improve the user experience
• Achieve and exceed sales targets and projected revenue goals
• Provide input into the sales organization strategy to help us scale exponentially
• Proactively develop recommendations to improve and optimize our sales engine 

Requirements

• Bachelor’s degree from a four year university
• Minimum of 5+ years experience in B2B sales with 3+ years of full sales cycle experience as an AE
• Familiarity with Fleet and Trade organizations is a bonus
• Outstanding communication skills
• Experience with outbound sales and lead generation using Salesforce, Outreach, and other key tools
• Ability to identify and engage decision makers within a prospective client organization 
• Capable of demonstrating value and handling objections for a financial technology product 
• Comfort performing fast-paced, transactional, outbound and inbound sales
• Proven track record at meeting and exceeding sales quotas
• Strong sales toolkit: you can prospect, qualify, demonstrate, negotiate, and close deals
• Willingness to build the ship and sail it at the same time as one of our very first sales hires
• Positive attitude with a focus on having a growth mindset

Critically, you must be practical and business-minded, smart and creative, and excited about the rewards and volatility of an early-stage venture-backed startup.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• OTE: $215,000 - $240,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
  • Medical, dental and vision insurance
  • Flexible paid time off (vacation, personal well being, paid holidays)
  • Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
  • Paid parental leave
  • $400 accessories allowance (a keyboard, mouse, headphones, etc.)
  • Education stipend
  • Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments and expense management infrastructure, with a focus on the country’s 500,000 commercial fleets and 40 million commercial vehicles. Our platform gives vehicle fleets control, security, and real-time visibility into their spending. We started by building a fair, transparent charge card designed specifically for mobile fleet workers, owners, and managers. Our long-term vision is to build a holistic and smart financial services platform purpose-built for this industry. Design is central to making complex financial workflows simple, intuitive, and trustworthy for users in the field and at the office.

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500M+ in 2020. The company has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds, including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle, and premier angel investors, including: Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

About the Role

As Product Manager, you will own the vision, strategy, and roadmap for one of Coast’s non-fuel spend products; expanding our platform beyond fuel into the broader universe of operational expenses, including expense management, accounts payable, reimbursements, and vendor payments. You will lead a cross-functional team of engineers and designers to build products that help fleet and field-based businesses move more of their day-to-day spend onto Coast in a way that is simpler, safer, and more trusted than existing solutions. 

We’re looking for someone who is comfortable operating in ambiguity, curious about complex financial workflows, and motivated by turning messy, real-world problems into simple, intuitive products. You should be equally comfortable thinking at a systems level and getting hands-on, whether that’s pressure-testing a concept, prototyping a flow, or working closely with engineering to translate constraints into thoughtful product decisions.

Please note that this role will require you to be comfortable with working in-person at our NYC office at least 3.5 days/week on average.

What You’ll Do

• Own the vision, strategy, and roadmap for a Coast product
• Deeply understand and embody the voice of the customer
• Drive high-velocity execution with a world-class team of engineers and designers, balancing principled intuition with data-driven decision making
• Collaborate with sales, customer success and marketing to deliver a product and brand of high quality
• Marry customer insights with technical possibilities, crafting intuitive user experiences that abstract away complexity
• Prototype rapidly using tools like Cursor and Bolt to accelerate the product development lifecycle and fast-forward to production-ready products
• Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Coast’s product
• Contribute to the evolution of Coast’s product management practices as we scale AI across our platform

What You Bring

• BA/BS in an analytical field (e.g. Computer Science, Engineering, Mathematics, Physics, Applied Sciences) or equivalent technical experience
• Minimum 4 years of product management or adjacent product-building experience
• Strong customer empathy and design thinking
• Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools
• Fluency with core LLM concepts and systems, such as prompting, fine-tuning, embeddings, retrieval, and evaluation, and the judgment to translate these into reliable, user-facing products.
• Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git.
• Fluency in data and experimentation, and understanding when the answer cannot be found in the data
• Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency
• Ability to translate between technical and non-technical audiences, synthesizing complex systems into compelling narratives
• Excellent communication and storytelling skills

Nice-to-Haves

• Experience building AI products
• Experience in high-growth startups
• Experience building in finance, enterprise, or other domains requiring complex systems thinking

What We Offer

• A high-impact role with real ownership and the opportunity to shape the future of Coast’s products and services
• Competitive compensation, including:
• Annual salary: $180,000—$220,000 USD
• Equity: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits, including: 
• Company-sponsored 401(k)
• Medical, dental, and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Tools to help manage your financial wellness, including webinar, and access to an equity tax advisory service 
• Free lunch on Fridays

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

At Coast, we're building the financial infrastructure powering America's fleets. AI is fundamentally changing how fleets run their financial operations, and we're shaping the tools this new era requires.

Founded in 2020, Coast has become the payments and expense management platform of choice for the 500,000 fleets and 40 million vehicles that keep the country moving — giving fleet owners and operators control, visibility, and trust over how their businesses spend. 

Simplicity is our competitive advantage. In an industry where complexity is the norm, we're building something opinionated and focused: software that field workers and fleet managers actually want to use. Every member of our fully co-located team is a builder who cares deeply about bringing modern, well-crafted tools to the trades — an industry that's been underserved for too long. This mindset drives everything we do, from product decisions to hiring choices.

We're looking for a senior to staff level Product Designer to join the team.

In this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where designers are paired tightly with engineers and product managers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end.

Location & work mode

Coast is an in-person company. This role is based out of our New York City office, where our full team works together day to day. We believe great products are built by people who are in the room together — collaborating closely, moving fast, and holding each other to a high bar.

What you'll do

• Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs
• Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues and “paper cuts” as you use Coast
• Create mockups, prototypes, and high-fidelity visuals to communicate ideas and describe their execution
• Guide and inspire fellow designers through collaborative critique of work-in-progress
• Use and improve our lightweight design system components
• Help with hiring new teammates that can elevate our team and product

What we’re looking for

• 7+ years experience designing software
• Courage to ask questions, experiment, and advocate for what you feel is right
• Humility to accept feedback, adapt your thinking, and iterate toward the best solution
• Experience with prototyping in Figma (and beyond with tools like AI, HTML/CSS)
• Ability to distill problems and feedback, then design clear, focused solutions
• Effective written and verbal communication skills 

What we offer

You'll have a high-impact role with real ownership and the opportunity to shape the future of Coast’s products and services

• Competitive salary ($180,000—$220,000 USD) and equity 
• Company-sponsored 401(k)
• Medical, dental, and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Tools to help manage your financial wellness, including webinar, and access to an equity tax advisory service 
• Free lunch on Fridays

Learn how we think

• The $40M push to modernize fleet payments podcast with our founder and CEO, Daniel Simon
• Fueling the Financial Operating System for Fleets: Our Partnership with Coast ICONIQ Series B blog post

What is Coast

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many millions of commercial drivers. The incumbent technologies that cater to these customers are decades old, and businesses with fleets increasingly demand modern digital experiences and transparent financial services products. Coast’s mission is to deliver this at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

About the Role

We’re looking for a Manager, Customer Service & Operations to lead and grow one of the most customer-critical teams at Coast. You’ll own the day-to-day operations of our Customer Service function and partner closely on Customer Operations ensuring our customers get fast, high-quality support while we build the systems and team needed to scale.

This is a role for someone who can lead people and build process at the same time be a true player-coach who isn’t above jumping into tickets, but who also knows how to develop talent, set standards, and build a team that runs well without them in every decision.

We want someone who brings an AI-native mindset to operations: actively looking for ways to use tools, automation, and smart workflows to make the team more efficient and the customer experience better. You’ll be joining at an inflection point, and you’ll have real influence over how this function is built.

What You’ll Do

• Team Leadership & Development
• Directly manage and grow a team of Customer Service and Operations ICs
• Coach, develop, and retain top performers; run regular 1:1s, set clear expectations, and hold the team accountable to high standards
• Partner with Recruiting and People Ops to build hiring pipelines and onboard new team members as the function scales
• Build a team culture defined by responsiveness, ownership, and continuous improvement
• Customer Service Operations
• Own the end-to-end customer service experience for Coast customers across phone and Zendesk channels
• Drive performance against key metrics: missed call rate, Zendesk first reply rate, and customer NPS
• Build and continuously improve workflows, escalation paths, and playbooks. Nothing is too sacred to revisit
• Customer Operations
• Oversee or partner closely on Customer Operations workflows including chargebacks, manual payments, and deal desk processes
• Ensure accuracy and speed in time-sensitive operational tasks, especially those with direct financial impact
• Identify inefficiencies as volume grows and build scalable solutions before problems compound
• AI & Process Innovation
• Act as an AI-native operator: actively identify and implement tools, automations, and AI-assisted workflows that make the team faster and the customer experience better
• Build and maintain SOPs, playbooks, and operational documentation that outlast any individual on the team
• Continuously look for work that should be automated and then go automate it
• Cross-Functional Collaboration
• Serve as the one of the voices of the customer internally. You will need to surface themes, escalations, and product feedback to Product, Engineering, and GTM teams
• Partner with Finance and Operations leadership on reporting, headcount planning, and quarterly goal-setting.
• Represent your team’s needs clearly and advocate for resources, tooling, and process changes that drive results

What Success Looks Like

In your first year, you’ll be successful if you:

1. Build and scale a high-performing team. You will need to hire well, onboard fast, develop the people already here, and maintain team cohesion through a period of significant growth.
2. Hit the metrics that matter. Coast has consistently provided world-class customer service and that should not change as the team continues to grow and scale.
3. Drive operational efficiency — you’ve meaningfully reduced manual work through AI tools, automation, and process redesign, and the team is operating with more leverage than when you arrived.
4. Expand scope confidently — you’ve proven yourself on Customer Service and taken on Customer Operations ownership in a way that makes the hand-off feel seamless to customers and stakeholders.

Requirements

• 4–6 years of experience in customer service, customer operations, or a related operational role
• 1–2 years of direct people management experience; experience managing through a period of significant team growth is a strong plus
• AI-native mindset: you’re already using AI tools in your daily work and you’re excited to push further
• Proficiency with customer service platforms; Zendesk experience strongly preferred
• Strong analytical instincts: comfortable pulling metrics, spotting trends, and translating data into operational decisions
• Excellent written and verbal communication — clear with your team, credible with leadership, and professional with customers
• Bias toward action and process-building; you don’t wait for someone to hand you a playbook
• Comfortable in ambiguity; you can build structure where none exists without losing momentum
• Experience in fintech, payments, B2B SaaS, or financial services preferred
• Salt Lake City based; able to be in-office 3–4 days per week

Compensation and Benefits

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of candidates who are offered roles at Coast to fall healthily within the range based on these factors.

Salary range: $90,000 – $105,000 annually

Equity Grant: Meaningful potential upside given Coast’s early-stage trajectory

Benefits Overview:

• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Free lunch every Friday

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds.

As Coast’s first Partnerships Manager, we are looking for someone to own and grow revenue from our existing partner ecosystem. You’ll strengthen relationships with strategic partners, drive sales enablement, increase referral volume, and build repeatable frameworks for how we co-sell, co-market, and integrate with partners.

You’ll report into the Director of Partnerships and work closely with Marketing, Sales, CS, and Product.

What You’ll Do

Partner Growth & Revenue Management

• Own a portfolio of partners and deepen strategic + working relationships with key stakeholders.
• Maintain a clear understanding of partner org structures, incentives, and sales motions.
• Drive referral and revenue growth through consistent engagement with partner AEs, partner managers, and leadership.
• Conduct in-person partner visits and training sessions to increase product awareness and deal flow.

Partner Enablement

• Deliver partner training, demos, and refreshers to ensure partner sales teams know how and when to recommend us.
• Build and maintain scalable partner enablement materials, playbooks, and communications.

Operational Excellence

• Lead QBRs and partner planning sessions; track KPIs and performance.
• Manage co-marketing requests and coordinate with internal teams to ensure execution.
• Improve internal processes around partner onboarding, workflows, referral submissions, and deal tracking.

Strategic Expansion

• Identify opportunities for deeper integrations, embedded workflows, and joint GTM motions.
• Collaborate with Product and Sales to articulate the value prop and shape the embedded partnership strategy.

What Success Looks Like

By 3 Months

• Strong foundational relationships with your partner portfolio, and a clear understanding of each partners business strategy as it applies to Coast and fleet overall
• Delivered several partner GTM / Sales trainings and increased awareness within partner sales teams.
• Developed QBR cadence and initial partner growth plans
• Strong understanding of the Coast product and the partner value prop, with the ability to run a clean, confident product demo.
• Demonstrable lift in referrals, revenue, or partner-led opportunities.
• Increase monthly active partners by at least 15% MoM

By 6 Months 

• Proven ability to run partner motions independently end-to-end.
• Established scalable frameworks for partner enablement, onboarding, and engagement.
• Increased co-marketing activity and operational consistency. 
• At least 80% of your partner portfolio has completed an updated Coast training and is contributing at least 1 new deal per month
• Partner driven revenue has increased by 100% from month 1 baseline 

By 12 Months

• Material revenue impact across your portfolio; greater than $15MM ARR sourced and driven
• Increase % of company ARR originated from partnerships to 35%, supported by clear leading indicators (monthly active partners, partner-sourced pipeline, partner-led EPV)
• Deepened >3 partnerships with meaningful co-selling and embedded expansion
• Established durable partner playbooks that include onboarding, enablement, co-sell, co-market and QBR templates that future team members can implement 
• Built a high-performing partner portfolio with clear partner tiering, performance management and structured approach to improving or exiting underperforming relationships
• Identified and advanced embedded/integration opportunities with priority partners

About You

• 4-6+ years relevant experience in partnerships, B2B sales, business development, consulting, or similar roles.
• Strong relationship builder with excellent communication and presentation skills.
• High ownership mindset: you proactively identify opportunities and follow through.
• Organized and process-driven; able to manage multiple partners and workstreams with clarity.
• Comfortable with in-field sales interactions, driving partner promotions, and engaging partner AEs.
• Ability to thrive in ambiguity and build structure where it doesn’t exist.
• Experience working cross-functionally across Sales, CS, Product, and Marketing.
• Willingness to travel ~20% of the time

Nice To Have

• Experience in fintech, SaaS, or channel/partner ecosystems.
• Experience with embedded partnerships, integrations, or co-selling motions.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• Total compensation (salary+bonus) range: $150,000 - $180,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage

Benefits overview

• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

About the Role

We’re looking for a hands on, people-first Manager of Customer Success to lead our frontline CSMs while owning a book of business. This player-coach model is core to how Coast builds empathy, credibility, and process excellence across our customer lifecycle. You’ll mentor, hire, and develop a team responsible for delivering exceptional onboarding, activation, and retention outcomes for all of our customer segments.

What Success Looks Like

• Deliver consistent customer value across the lifecycle
• Deliver excellent GRR & NRR—and raise it further through proactive health monitoring and disciplined retention and expansion execution.
• Increase onboarding velocity and fleet activation so customers hit time-to-value faster and ramp usage more consistently.
• Be a true player-coach: excited to own accounts, demonstrate product + CS fluency, and raise team performance via a standardized 1:1 coaching framework.
• Enhance expansion pipeline by consistently identifying, creating, and progressing CSQOs into qualified expansion opportunities.

What You’ll Do

• Lead & Coach: Manage and mentor a team of high-performing CSMs, focusing on call coaching, onboarding execution, fleet activation, and account health.
• Own Accounts: Carry a book of business to stay close to the customer experience and model best-in-class onboarding, retention, and expansion skills.
• Drive Activation: Ensure your team drives velocity and depth of onboarding.
• Create Value: Help CSMs demonstrate customer value across the lifecycle—from onboarding through maturity—with account-specific plans tied to clear use cases.
• Maximize Expansion: Support CSMs in creating CSQOs and building a proactive expansion pipeline.
• Upskill the Team: Develop a repeatable 1:1 coaching and enablement framework to improve onboarding, account health, and teammate performance.
• Build Systems Excellence: Champion operational rigor and data fluency across Salesforce, Sigma, Outreach, and our AI toolkit to guide prioritization and performance.

What We're Looking For

• 5+ years in Customer Success or Account Management, with 2+ years managing CSMs or frontline customer-facing teams
• A proven player-coach: you lead by example while enabling others to succeed
• Track record of high-touch onboarding and expansion motions in SMB and mid-market
• Expertise in creating structure from ambiguity—using data, systems, and coaching to drive repeatable outcomes
• Strong communicator with a bias for clarity, urgency, and action
• Deep empathy for customers—and for the CSMs who serve them
• Bonus: familiarity with fintech, SaaS, or operations-heavy customer segments

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• On Target Earnings: $130,000 - $150,000 annually
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Unlimited paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.
• Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon! 

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

About the Role

We’re looking for a hands on, people-first Manager of Customer Success to lead our frontline CSMs while owning a book of business. This player-coach model is core to how Coast builds empathy, credibility, and process excellence across our customer lifecycle. You’ll mentor, hire, and develop a team responsible for delivering exceptional onboarding, activation, and retention outcomes for all of our customer segments.

What Success Looks Like

• Deliver consistent customer value across the lifecycle
• Deliver excellent GRR & NRR—and raise it further through proactive health monitoring and disciplined retention and expansion execution.
• Increase onboarding velocity and fleet activation so customers hit time-to-value faster and ramp usage more consistently.
• Be a true player-coach: excited to own accounts, demonstrate product + CS fluency, and raise team performance via a standardized 1:1 coaching framework.
• Enhance expansion pipeline by consistently identifying, creating, and progressing CSQOs into qualified expansion opportunities.

What You’ll Do

• Lead & Coach: Manage and mentor a team of high-performing CSMs, focusing on call coaching, onboarding execution, fleet activation, and account health.
• Own Accounts: Carry a book of business to stay close to the customer experience and model best-in-class onboarding, retention, and expansion skills.
• Drive Activation: Ensure your team drives velocity and depth of onboarding.
• Create Value: Help CSMs demonstrate customer value across the lifecycle—from onboarding through maturity—with account-specific plans tied to clear use cases.
• Maximize Expansion: Support CSMs in creating CSQOs and building a proactive expansion pipeline.
• Upskill the Team: Develop a repeatable 1:1 coaching and enablement framework to improve onboarding, account health, and teammate performance.
• Build Systems Excellence: Champion operational rigor and data fluency across Salesforce, Sigma, Outreach, and our AI toolkit to guide prioritization and performance.

What We're Looking For

• 5+ years in Customer Success or Account Management, with 2+ years managing CSMs or frontline customer-facing teams
• A proven player-coach: you lead by example while enabling others to succeed
• Track record of high-touch onboarding and expansion motions in SMB and mid-market
• Expertise in creating structure from ambiguity—using data, systems, and coaching to drive repeatable outcomes
• Strong communicator with a bias for clarity, urgency, and action
• Deep empathy for customers—and for the CSMs who serve them
• Bonus: familiarity with fintech, SaaS, or operations-heavy customer segments

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.

• On Target Earnings: $120,000 - $140,000
• Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
• Benefits overview:
• Medical, dental and vision insurance
• Unlimited paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.
• Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon! 

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform. 

As a member of our founding BDR team in our new Utah office, you will play the most crucial part of the sales lifecycle, being the first point of contact for prospective customers. Armed with a suite of business-critical SaaS tools, you will proactively engage with new prospects - sparking interest, uncovering pain points and qualifying if Coast is a fit for their business (on most occasions we are an ideal fit!).

We are hiring for our newest west coast office in Draper, UT.

What you'll do:

• Prospect for, generate and qualify leads to create sales-ready opportunities.
• Make outbound (cold) calls and emails daily. 
• Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
• Exceed monthly quotas of qualified appointments/demos scheduled and deals closed.
• Work closely with the Account Executives and the rest of the sales team to accelerate the sales cycle
• Pipeline management: enter and maintain data in Salesforce.
• Represent Coast with integrity and professionalism at all times in all written and oral communications while highlighting Coast’s value proposition and key selling points to raise interest

What you'll bring:

• 1+ years of experience is sales or a customer facing role, B2B experience preferred.
• Bachelor’s degree from a 4 years college or university
• Strong communication skills - written and verbal.
• You are confident, well-spoken and driven.
• Attention to detail, organizational skills, and fantastic with time management.
• Experience carrying and exceeding KPI’s and targets.
• You have experience in customer facing roles such as retail, hospitality or customer service and are keen to explore a career in tech sales. 
• An enthusiasm for entrepreneurship and creativity! This might be the single most important point.

Critically, you must be practical and business-minded, smart and creative, and excited about the rewards and volatility of an early-stage venture-backed startup.

What we'll bring:

• Real growth and career development opportunities, we’re still young in Utah with plenty of room to grow.
• A unique product that makes an actual impact on the businesses we serve.
• Attractive base and commissions package - uncapped earnings.
• Medical, dental and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Free lunch every Friday
• Coast will not sponsorship to work in the United States for this role

About Coast

Coast is co-founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.