The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management.  The Account Supervisor will also supervise, motivate and mentor more junior account team members. 

Primary Job Responsibilities 

• Understand the creative process and provide ideas for improving existing executions 

• Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations 

• Demonstrate mastery of brand category and competitive data, including key studies 

• Seek non-traditional solutions to marketing/marketplace problems 

• Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand 

• Oversee/manage the tactical plan development process, while contributing to tactical plan design: 

• Communicate key client issues/initiatives to team 

• Oversee creation of competitive review 

• Generate key issues/objectives/strategies 

• Supervise development of tactics/budget/timing 

• Manage internal approval process 

•  Keep senior management briefed on account activities 

•  Foster a positive and productive team atmosphere and establish credibility both internally and externally 

• Facilitate and maximize client relationships 

• Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity 

• Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free 

• Ensure that client is perceived positively within agency 

• Understand the client’s perspective and challenges, and communicate these to the entire agency team 

•  Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development 

• Foster client understanding of the agency’s needs and perspective 

• Establish credibility with clients at all levels 

Additional Responsibilities 

• Communicate effectively and professionally both internally and externally 

• Demonstrate good problem-solving and interpersonal skills 

• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately 

• Remain calm despite high pressure situations 

•  Project a professional, positive attitude toward peers and clients within the department and the agency 

•  Embody service-oriented attitude and uphold quality standards in servicing the client 

• Maintain accurate time sheets 

•  Foster a positive team atmosphere demonstrating respect for peers and supervisors 

• Assist other members of department/team as needed when workload allows 

•  Foster senior level partnerships with creative/account colleague 

• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager 

• Uphold the Company Values (the 3 E’s) in all decisions and interactions 

Management Responsibilities  

• Assign work to assure project deadlines are met 

• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized 

•  Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers 

• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs 

• Provide constructive and direct ongoing feedback to direct reports 

• Evaluate performance of direct reports and complete and deliver performance reviews 

•  Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate/address performance issues quickly and directly 

•  Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts 

• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head 

• Provide ongoing guidance to all team members and be available to them as a resource foraccount/agency/departmental policies, procedures, etc. 

Qualifications 

• College Degree, preferably in marketing, advertising, communications or science/medicine 

• 4 years Agency or comparable experience 

• Excellent written and oral communication skills including ability to write basic documents(Creative Briefs) 

• Maturity to handle senior-level Client contact 

• Understanding of business principals 

• Thorough knowledge of, and depth of experience with, marketing/advertising 

• Ability to manage and train staff, including prioritization of creative hours 

• Professional image 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $90,000 - $116,500

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

Title: Account Supervisor

Company/Location: Remedy Edge / New York

Department/Discipline: Account Services

Core Competencies: Customer Focus, Interpersonal Savvy and Creativity

Overview: The Account Supervisor (AS)is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.

Responsibilities:

· Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)

· Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy

· Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation

· Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes

· Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports

· Develop presentations to sell recommendations to client(s)

· Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress

· Supervise and motivate account group team to ensure a high level of client satisfaction

· Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses

· Participate in all management courses offered by OHGU as assigned

· Support and/or lead team or agency initiatives as assigned

Qualifications and Experience:

· Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience

· Previous experience managing one or more direct reports

· Superior verbal and written communication skills

· Able to collaborate across a multi-disciplinary brand team

· Excellent presentation skills with an ability to present ideas to brand teams and clients

· Experience working on digital projects or accounts with strong digital focus

· Proficient in Microsoft Office

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

· SALARY RANGE - $90,000 - $116,500

Research Associate, Patient-Centered Outcomes

Who we are: Adelphi Values is a leading health outcomes consultancy that works with a wide range of pharmaceutical companies. The Patient-Centered Outcomes (PCO) team are global leaders in the selection, development, validation, and use of Patient-Reported Outcome measures (PROs) and other Clinical Outcome Assessments (COA). We are a dedicated team of researchers proud of our friendly, supportive culture, reputation for high-quality research, and client service which puts the patient at the centre of drug development.

What we do: Our purpose is to improve patients’ lives by informing healthcare decisions. We do this by supporting clients in the selection, development, psychometric validation, and implementation of COAs that form clinical trial endpoints or are used in clinical practice to support the evaluation of the patient experience and assessment of treatment benefit.

What we are looking for: A highly motivated entry-level Research Associate with a passion for applying and enhancing their healthcare research skills in a challenging and rapid-moving field. You will have an undergraduate/postgraduate degree (BSc, MSc, or similar) in health psychology, psychology, psychological research methods, sociology, or life sciences. Work experience in a related research or health setting is desirable but not essential. You should ideally have knowledge and experience of literature review methodology, qualitative/quantitative analysis, and research design including data collection, analysis, interpretation, and dissemination. Experience of questionnaire development is desirable but not essential. Fluency in Microsoft Office packages, organisational skills, self-motivation, and attention to detail is essential, along with a teamwork ethos and an appetite for working in a fast-paced, fun environment. You must have eligibility to work in the UK.

How you fit in: You will join a dynamic team of researchers with a passion for excellence in research and client service. You will have a genuine interest in understanding, evaluating, and communicating the patient perspective. You will have the opportunity to learn about many different health conditions and develop your skills in qualitative, quantitative, and mixed methods research.

You will be involved in studies focused on the selection, development, psychometric validation of COAs. You will be involved in a range of research activities including conducting literature reviews, developing study protocols and statistical analysis plans, preparing study documentation for ethical review, the recruitment and interviewing of study participants, data analysis, the reporting of study findings, and writing conference abstracts/posters, and journal manuscripts. You will be involved in multiple projects at any one time so good communication and organisational skills are essential.

What we offer: Our benefits package includes a competitive salary, performance-related rewards, health insurance, pension, and on-site gym membership. We provide support for training and development along with career progression opportunities. This position is based at our head office in the pretty village of Bollington, near Macclesfield. This position is a hybrid role of office and home based working, with ~2 days minimum expected in the office. Therefore, it would be preferable for you to be within commuting distance of Bollington.

If you are looking to work in a professional, challenging, and rewarding environment click ‘apply’, and apply directly via our website.

Recruiters

Applications from recruitment agencies will not be accepted.

At Remedy Edge, we believe health can’t wait. 

The stakes are higher. The pace is faster. And hesitation costs lives. 

That’s why Remedy Edge exists—to bring urgency to health. 

Urgent thinking. Urgent creativity. Urgent action. 

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress. 

Because when health is on the line, every moment matters. 

And every edge counts. 

Inclusivity 

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity. 

Flexibility 

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge. 

Who We Are 

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait.  

Title: VP, Associative Creative Director, Copy  

Company/Location: Remedy Edge/ New York       

Department/Discipline: Copy 

Competencies: Creativity, Customer Focus, Interpersonal Savvy, Perseverance   

Overview:  

Responsibilities:  

• Lead and guide teams of the smartest writers in the business  

• Present and sell ideas internally and to clients confidently and enthusiastically—and prepare others to do so  

• Write solid, intelligent, brand-appropriate, creative pieces in a variety of basic communication forms (ads, sales aids, resource guides) for a variety of audiences (healthcare professionals, patients, consumers)  

• Solve the strategic and creative issues with the client and enhance the client’s confidence in S&P  

• Give strong clear direction and guide the careers of multiple writers in a way that is effective, positive, and in line with P&P's core values  

• Understand the assigned brands, indications, therapeutic implications, and competition as well as regularly research trends in the appropriate areas  

• Contribute strategically to the long-term vision of the brand internally and with the client  

Qualifications and Experience:  

• Must have excellent presentation skills  

• Must have the ability to manage multiple pieces of business, and have extensive direct-to-physician experience  

• Possess excellent mentoring skills  

• Portfolios should demonstrate strong conceptual abilities, standout creative thinking, and exceptional writing skills in produced work  

• Must be team-oriented, able to and demonstrate solid leadership  

• Bachelor’s degree preferred   

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.  

• $150,000 - $193,500

At Remedy Edge, we believe health can’t wait. 

The stakes are higher. The pace is faster. And hesitation costs lives. 

That’s why Remedy Edge exists—to bring urgency to health. 

Urgent thinking. Urgent creativity. Urgent action. 

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress. 

Because when health is on the line, every moment matters. 

And every edge counts. 

Inclusivity 

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity. 

Flexibility 

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge. 

Who We Are 

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait.  

Title: VP, Associative Creative Director, Copy  

Company/Location: Remedy Edge/ New York       

Department/Discipline: Copy 

Competencies: Creativity, Customer Focus, Interpersonal Savvy, Perseverance   

Overview:  

Responsibilities:  

• Lead and guide teams of the smartest writers in the business  

• Present and sell ideas internally and to clients confidently and enthusiastically—and prepare others to do so  

• Write solid, intelligent, brand-appropriate, creative pieces in a variety of basic communication forms (ads, sales aids, resource guides) for a variety of audiences (healthcare professionals, patients, consumers)  

• Solve the strategic and creative issues with the client and enhance the client’s confidence in S&P  

• Give strong clear direction and guide the careers of multiple writers in a way that is effective, positive, and in line with P&P's core values  

• Understand the assigned brands, indications, therapeutic implications, and competition as well as regularly research trends in the appropriate areas  

• Contribute strategically to the long-term vision of the brand internally and with the client  

Qualifications and Experience:  

• Must have excellent presentation skills  

• Must have the ability to manage multiple pieces of business, and have extensive direct-to-physician experience  

• Possess excellent mentoring skills  

• Portfolios should demonstrate strong conceptual abilities, standout creative thinking, and exceptional writing skills in produced work  

• Must be team-oriented, able to and demonstrate solid leadership  

• Bachelor’s degree preferred   

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.  

• $150,000 - $193,500

At Remedy Edge, we believe health can’t wait. 

The stakes are higher. The pace is faster. And hesitation costs lives. 

That’s why Remedy Edge exists—to bring urgency to health. 

Urgent thinking. Urgent creativity. Urgent action. 

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress. 

Because when health is on the line, every moment matters. 

And every edge counts. 

Inclusivity 

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity. 

Flexibility 

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge. 

Who We Are 

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

What You’ll Do: 

• Execute overall brand objectives and strategies across project lifecycle for brands as assigned under the guidance of senior account team members 

• Participate in live and virtual client meetings, engage with clients independently on small tactical initiatives under the guidance of senior account team members 

• Draft internal contact reports, manage status reports, partner with Brand Coordinator on hotsheet 

• Interact with cross functional brand team members, including creative and project management, to ensure regular and accurate information exchange 

• Coordinate with Project Management to: 

• Track project estimates and reconciliation processes as directed by Supervisor. 

• Open job numbers, assist in the development of key project documents including but not limited to client project status and internal meeting reports. 

• Assist senior account team members as needed with meeting prep, project updates, and client deliverables 

• Assist account team with scheduling meetings, room reservations, preparing agendas, preparing handouts and/or coordinating client events and entertainment. 

• Develop product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge) 

• Monitor brand and projects in progress to ensure on-track project timing 

What You’ll Need: 

• Superior written and verbal communication skills. 

• Superior organizational skills 

• Able to multi-task in a faced paced environment while functioning as a member of a highly collaborative team. 

• A minimum of 1 year work experience within the advertising industry or related field. Pharmaceutical advertising is preferred, not required. 

• Basic understanding of digital communications and media channels preferred. 

• Proficient in Microsoft Office. 

• Able to create basic formulas and formatting within Excel and knowledge of Keynote preferred, not required. 

• Bachelor’s degree with a concentration in advertising, marketing, communications or journalism and/or coursework related to Pharmaceutical advertising is preferred, not required. 

• Strong academic achievement combined with campus leadership and/or community involvement. 

This is a hybrid position. As per Omnicom policy, hybrid employees are expected to be in the office 3 days/week. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.  

• Salary range - $53,000 - $76,500

Title: Account Executive

Company/Location: Biolumina / New York, NY

Department/Discipline: Account

The AE is responsible for creating timelines (in conjunction with the traffic department), managing account estimates and the OOP budget, and establishing time and event schedules. The AE must have excellent communication skills with both clients and internal departments. The AE must be a proactive person who can multi-task, coordinate tactical implementation with the Agency, foster a positive team atmosphere, and be a leader.

Primary Responsibilities

• Understand creative process, draft creative briefs and provide ideas for improving existing executions
• Develop client estimates based on approved SOW
• Help to manage day-to-day business of the account with responsibility for ensuring that work is done on-time and on-budget
• Responsible for OOP budget:
  • Work is completed within budget
  • Request revised estimates if revisions affecting cost are requested
  • Obtain signed estimates promptly
  • Alert Client to financial ramifications of decisions in a timely manner
  • Ensure that all billing is done accurately and promptly
  • Track OOP billing to ensure that all expenses fall within approved guidelines
  • Closes jobs
  • Work diligently to meet Client's accounting needs e.g. accrues monies at the end of the calendar year per Client/Agency agreements, etc. vendors (premiums, special services, media buyers, etc.)
• Responsible for ensuring that account is organized and efficient:
  • Opening and tracking POs
  • Maintaining/circulating accurate and complete Client and Job Lists
  • Maintaining competitive binders
  • Requesting job numbers
  • Attending status meetings
• Develop timetables in conjunction with traffic and production
• Produce accurate and timely status reports/contact reports
• Responsible for competitive overviews/analyses/POVs/monitoring
• Develop agendas for Client meetings
• Manage time effectively, meet deadlines, attention to detail, and set priorities for specific assignments, especially when handling multiple projects
• Communicate effectively and professionally with both Clients and staff
• Work with supervisor to ensure that all materials produced are accurate and represent the agency in a positive light
• Continue to build mastery of marketing/advertising concepts
• Evolve into an effective resource for Agency personnel

Additional Responsibilities

• Foster a positive, productive team atmosphere and establish credibility both internally and externally
• Oversee more junior staff where applicable according to account staffing
• Oversee administration and assist with scheduling of meetings and ensure appropriate equipment is used
• Demonstrate a basic understanding of Client's business and Agency assignment
• Develop knowledge of Client's goals and vision -- both the brand itself and the people involved -- and interact appropriately
• If appropriate, coordinate tactical implementation with the Agency and client
• Communicate direction/Client feedback to creative staff clearly and concisely
• Record and summarize all Client contacts/decisions/approvals
• Primary Client contact is generally Associate/Assistant Product Manager
• Project professional, positive attitude/image toward Clients
• Establish credibility internally and with Clients
• Uphold quality standards in servicing the Client
• In person client travel is required

 Qualifications

• College degree
• 1 year Agency or comparable outside experience
• Excellent written and oral communication skills
• Familiarity with basic business principles
• Professional demeanor

 Biolumina’s Values

Open Mind

• Always ask why—of your teammates, your clients, and yourself. And don’t stop there—keep asking questions
• Be respectful of others’ ideas, opinions, and diverse backgrounds
• Be flexible and adaptive to new ways of doing things

Brave Heart

• Speak your mind…and your heart
• Courageously step forward to try something new and help others to do the same
• Be brave enough to defend your opinions—and brave enough to change them

Ready Hands

• Be proactive and push things forward
• Reach out to offer help and raise your hand to ask for help
• Go out of your way to show gratitude

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

         SALARY RANGE: $53,000 - $76,500

About Remedy Edge:

Welcome to Remedy Edge. We activate potential, amplify with creativity, and accelerate outcomes. Remedy Edge brings strategic thinking and bold communications to healthcare — cutting through the noise to move people and change results. We don't do comfortable. We do cutting edge. Join us and GET THE EDGE.

Role Focus:

Day-to-day lead of a strategically-minded high profile client as part of the International Client Services team 

Key Responsibilities

Client Management:

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Fluent English communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

Commercial:

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

Agency:

• Integral and integrated member of the National Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

About you:

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial but not mandatory includes healthcare, digital, and global – because that’s our day-to-day focus. Ultimately, we’re looking for someone to easily slot into the multicultural dynamics of an agency team made up of 19 different nationalities who has the desire to work and live in the beautiful, sunny city of Barcelona!

You are passionate about health, strategy and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You enjoy working collaboratively and are able to speak from a strong basis of knowledge.

You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.

Skills & Experience

• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

Account Director 

Job summary: 

The Account Director is the “face” of Snow to the client, reporting to the Associate Vice President/Vice President. This person is ultimately responsible for ensuring that clients’ expectations are being exceeded in regard to the specifications outlined in agreed-upon Statements of Work (SOW). Account Team members, even more so than other team members, must be able to anticipate needs, be influential without authority, and sell the services of Snow at all times. They are responsible for having a good understanding of the brand strategy and marketing goals, as well as an understanding of the clients’ unique skills or gaps in performance and communication. Account Directors must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the clients with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with the clients. They are responsible for communicating the status of an account to their superiors, their peers, and their subordinates. In addition, they are responsible for daily communication with the clients. 

Snow’s business is centered around the patient journey, and the Account Director, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Director must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES 

The Account Director must be able to perform the following essential duties and functions: 

• Conduct regular meetings with the Account Team 

• Maintain close contact with everyone on the team and be aware of all ongoing projects 

• Provide support, guidance, and resources as necessary 

• Confer with Account Team for internal issue resolutions related to project deliverables 

• Review ongoing performance results and identify needs of team members 

• Implement coaching or mentoring partnerships as appropriate 

• Interview potential team candidates 

• Keep VPs apprised of key issues regarding account status 

• Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a professional and timely manner 

• Ensure that all team members understand and are involved with key client expectations 

• Review and approve all materials before client review 

• Partner and collaborate with Creative Team (in terms of brand strategy) for development of materials 

• Oversee the production and development of marketing materials and procedures for dissemination 

• Recommend appropriate policies regarding pricing, promotion, product and market evaluations, and marketing strategies 

• Supervise client invoicing and budgeting process 

• Analyze profits and losses 

• Develop SOWs for clients 

• Analyze business developments and consult trade and marketing journals to monitor trends and determine opportunities 

• Look for opportunities to “upsell” Snow’s programs and services 

• Confer and collaborate with VP to develop strategic recommendations to clients 

• Manage multiple accounts 

• Prepare for and attends strategic planning meetings with clients 

• Identify, research, and propose new areas for business growth 

Weekend & Night Work 

Although your day-to-day work should primarily take place during regular office hours (8:30 AM– 6:00 PM, Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. 

Flexibility: 

The core business hours that you work may change based on business needs, and shifts may change from time to time. 

Collaboration / Teamwork:  

The size and nature of our company will require that you work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be contributing members of a team with goals that are broader than an individual job description or function. 

Language Skills/Communication: 

Candidates must have the ability to read and comprehend general documents relating to the Pharmaceutical/Bio-technology industry that include but are not limited to medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines. Candidates must have the ability to prepare and present business reports and correspondences. Candidates will have demonstrated their ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the general public. Working with patients requires the candidates to exercise discretion and empathy as patients are living with chronic conditions. Fluency in a foreign language is a plus. 

Travel: 

Travel is a fundamental part of the Account Director position. From time to time, it may be necessary to travel to support your team/complete your job tasks. Candidates must be able to fulfill the specific travel requirements of their role. Travel expectation: 25%. 

Travel will include, but is not limited to traveling: 

• To client/partner locations to attend meetings 

• To event locations to provide support/direction 

• To shoot locations to provide support/direction 

Patient Privacy: 

The core of our business is working with patients. It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic conditions. It will be required that you take training courses that include, but are not limited to: 

• Snow Policy Training 

• Health Insurance Portability and Accountability Act (HIPAA) 

• Adverse Event (AE) Reporting Training 

• US Food and Drug Administration (FDA) Training 

Computer skills: 

Candidates must have excellent computer skills in a Microsoft Windows environment including: 

• Word processors (Word) 

• Spreadsheets (Excel) 

• Presentation software (PowerPoint) 

• Email (Outlook) 

• Internet and World Wide Web  

Mathematical skills:  

Candidates will have the ability to comprehend and use basic mathematics as well as business statistics, including percentages, ratios, discounts, interest, commissions, and proportions. 

Reasoning ability: 

Account Directors will have the ability to identify and define problems while applying effective problem-solving skills through collecting data, establishing facts, and drawing valid conclusions. Candidates will have the ability to deal with a variety of concrete variables in situations where only limited standardization exists. They will have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Candidates will be capable of applying industry benchmarks to create standardized practices. Candidates selected for the Account Director position are expected to take responsibility for numerous additional tasks, including, but are not limited to: 

• Creation of strategic and succinct PowerPoint presentations/Word documents based on ambiguous and often absent data/information 

• Articulation in verbal and written form the capabilities of the corporation and how they can support clients’ needs 

• Effective “selling” of Snow’s services to current and prospective clients 

Physical demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands (to finger, handle, or feel), reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. 

 Work Environment/Environmental Conditions: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. 

Certificates, Licenses & Registrations: 

Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

Education and Experience: Bachelor's degree (B.A. or B.S.) from a four-year college or university and five–seven years of related experience and/or training preferred. 

ACCOUNT MANAGER

ACCOUNTS – CLIENT SERVICES 

 
JOB SUMMARY: 

The Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 
• Snow Policies and Procedures 
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 
• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director
  • Potentially interface directly with clients to maintain open and frequent communication
  • Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 
  • Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 
  • Document all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed 
  • Keep ADs and VPs apprised of key issues regarding account status 
  • Identify and implement methods to improve area operations, processes, efficiency, and service to clients 
  • Where possible, identify opportunities for effective utilization of the Patient Ambassador ® model in patient-engagement activities, strategies, and/or tactics 
  • Thoroughly understand the disease category for each representative brand 
  • Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 
  • Interface with clients, contractors, healthcare professionals, and vendors with professionalism 
  • Attend and contribute to all internal staff meetings 
  • Promote teamwork by being collaborative and supportive of fellow employees’ projects 
  • Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 
  • Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 
  • Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 
  • Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 
  • Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 
  • This position may include up to 20% travel 

The Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 
• General understanding of business and marketing concepts 
• General understanding of digital/social media marketing platforms and capabilities 
• Ability to synthesize and communicate statistics 

Skills & Abilities: 
• Strong communication/presentation skills 
• Strong conceptual skills 
• Proficient in Microsoft PowerPoint, Excel, and Word 
• Excellent organizational skills 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: 
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by Snow Companies reserves the right to alter, change, or modify this job description at any time, with or without notice, as deemed appropriate and necessary due to operational needs this job include close vision, color vision, and the ability to adjust focus. The employee must be able 
to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.  

ACCOUNT MANAGER

ACCOUNTS – CLIENT SERVICES 

 
JOB SUMMARY: 

The Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 
• Snow Policies and Procedures 
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 
• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director
  • Potentially interface directly with clients to maintain open and frequent communication
  • Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 
  • Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 
  • Document all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed 
  • Keep ADs and VPs apprised of key issues regarding account status 
  • Identify and implement methods to improve area operations, processes, efficiency, and service to clients 
  • Where possible, identify opportunities for effective utilization of the Patient Ambassador ® model in patient-engagement activities, strategies, and/or tactics 
  • Thoroughly understand the disease category for each representative brand 
  • Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 
  • Interface with clients, contractors, healthcare professionals, and vendors with professionalism 
  • Attend and contribute to all internal staff meetings 
  • Promote teamwork by being collaborative and supportive of fellow employees’ projects 
  • Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 
  • Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 
  • Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 
  • Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 
  • Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 
  • This position may include up to 20% travel 

The Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 
• General understanding of business and marketing concepts 
• General understanding of digital/social media marketing platforms and capabilities 
• Ability to synthesize and communicate statistics 

Skills & Abilities: 
• Strong communication/presentation skills 
• Strong conceptual skills 
• Proficient in Microsoft PowerPoint, Excel, and Word 
• Excellent organizational skills 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: 
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by Snow Companies reserves the right to alter, change, or modify this job description at any time, with or without notice, as deemed appropriate and necessary due to operational needs this job include close vision, color vision, and the ability to adjust focus. The employee must be able 
to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. 

Account Manager

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

As an Account Manager, you will be leading projects from start to finish, with support and guidance from our account leads. This will include timeline development and management, financial management, and client relationship-building and interaction. You will also work very closely with other internal stakeholders on our team, such as scientific services, editorial, creative, and digital, so strong communication skills are essential.

What You Will Do

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation)
• Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, e.g., Veeva, Datavision)
• Partner with Client Finance Director for accurate picture and preservation of account financials
• Develop client budgets, SOWs, and estimates with minimal revision needed
• Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer
• Participate in and contribute to select business planning sessions
• Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs

Requirements 

• Degree in life science or degree in liberal arts, marketing, or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 2 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience preferred, but not required
• Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
• Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills
• Ability to work independently and within a team
• Must be solution oriented
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage workload, manage time, and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• Salary range -$60,000 - $70,000

Location: Torres Mapfre, Barcelona. 

About DDB Health Barcelona:

We are an agency specialized in Health and Wellness, here to revolutionize the world of health and well-being. We are brave and seek the difference in everything we do.

We are a diverse team, completely passionate about our industry. We have the experience and expertise to face any challenge, including those that seem impossible to solve. We have the right attitude to dare whatever comes our way. But, mostly, we are here to show that by combining creativity, science and strategy we can achieve a healthier world.

We belong to Omnicom Health, the largest healthcare marketing and communications network in the world, with more than a dozen companies and over 4,000 talented people specializing in every area of health. Our people come from every corner of science, medicine, marketing, and communications, partnering with clients—and connecting with each other— to achieve meaningful change through better, more innovative communications.

Role Focus:

Day-to-day lead of a strategically-minded high profile client as part of the Account Services team 

Key Responsibilities

Client Management:

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Fluent English communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

Commercial:

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

Agency:

• Integral and integrated member of the International Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

About you:

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial but not mandatory includes healthcare, digital, and global – because that’s our day-to-day focus. 

You are passionate about health, strategy and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You enjoy working collaboratively and are able to speak from a strong basis of knowledge.

You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.

Skills & Experience

• Excellent command of the English language is essential due to the international nature of the business
• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

• Integral and integrated member of the International Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

Location: Torres Mapfre, Barcelona. 

About DDB Health Barcelona:

We are an agency specialized in Health and Wellness, here to revolutionize the world of health and well-being. We are brave and seek the difference in everything we do.

We are a diverse team, completely passionate about our industry. We have the experience and expertise to face any challenge, including those that seem impossible to solve. We have the right attitude to dare whatever comes our way. But, mostly, we are here to show that by combining creativity, science and strategy we can achieve a healthier world.

We belong to Omnicom Health, the largest healthcare marketing and communications network in the world, with more than a dozen companies and over 4,000 talented people specializing in every area of health. Our people come from every corner of science, medicine, marketing, and communications, partnering with clients—and connecting with each other— to achieve meaningful change through better, more innovative communications.

Role Focus:

Day-to-day lead of a strategically-minded high profile client as part of the Account Services team 

Key Responsibilities

Client Management:

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Fluent English communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

Commercial:

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

Agency:

• Integral and integrated member of the International Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

About you:

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial but not mandatory includes healthcare, digital, and global – because that’s our day-to-day focus. 

You are passionate about health, strategy and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You enjoy working collaboratively and are able to speak from a strong basis of knowledge.

You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.

Skills & Experience

• Excellent command of the English language is essential due to the international nature of the business
• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

About Remedy Edge:

Welcome to Remedy Edge. We activate potential, amplify with creativity, and accelerate outcomes. Remedy Edge brings strategic thinking and bold communications to healthcare — cutting through the noise to move people and change results. We don't do comfortable. We do cutting edge. Join us and GET THE EDGE.

Role Focus:

Day-to-day lead of a strategically-minded high profile client as part of the International Client Services team 

Key Responsibilities

Client Management:

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Fluent English communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

Commercial:

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

Agency:

• Integral and integrated member of the National Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

About you:

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial but not mandatory includes healthcare, digital, and global – because that’s our day-to-day focus. Ultimately, we’re looking for someone to easily slot into the multicultural dynamics of an agency team made up of 19 different nationalities who has the desire to work and live in the beautiful, sunny city of Barcelona!

You are passionate about health, strategy and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You enjoy working collaboratively and are able to speak from a strong basis of knowledge.

You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.

Skills & Experience

• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

Title: Account Supervisor 

Company/Location: Biolumina / New York, NY 

Department/Discipline: Account 

Description:

The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management.  The Account Supervisor will also supervise, motivate and mentor more junior account team members. 

Primary Job Responsibilities 

• Understand the creative process and provide ideas for improving existing executions 

• Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations 

• Demonstrate mastery of brand category and competitive data, including key studies 

• Seek non-traditional solutions to marketing/marketplace problems 

• Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand 

• Oversee/manage the tactical plan development process, while contributing to tactical plan design: 

• Communicate key client issues/initiatives to team 

• Oversee creation of competitive review 

• Generate key issues/objectives/strategies 

• Supervise development of tactics/budget/timing 

• Manage internal approval process 

• Keep senior management briefed on account activities 

• Foster a positive and productive team atmosphere and establish credibility both internally and externally 

• Facilitate and maximize client relationships 

• Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity 

• Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free 

• Ensure that client is perceived positively within agency 

• Understand the client’s perspective and challenges, and communicate these to the entire agency team 

• Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development 

• Foster client understanding of the agency’s needs and perspective 

• Establish credibility with clients at all levels 

Additional Responsibilities 

• Communicate effectively and professionally both internally and externally 

• Demonstrate good problem-solving and interpersonal skills 

• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately 

• Remain calm despite high pressure situations 

• Project a professional, positive attitude toward peers and clients within the department and the agency Embody service-oriented attitude and uphold quality standards in servicing the client 

• Maintain accurate time sheets 

• Foster a positive team atmosphere demonstrating respect for peers and supervisors 

• Assist other members of department/team as needed when workload allows 

• Foster senior level partnerships with creative/account colleague 

• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager 

• Uphold the Company Values in all decisions and interactions 

Management Responsibilities 

• Assign work to assure project deadlines are met 

• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized 

• Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers 

• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs 

• Provide constructive and direct ongoing feedback to direct reports 

• Evaluate performance of direct reports and complete and deliver performance reviews 

• Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate/address performance issues quickly and directly 

• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts 

• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head 

• Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures, etc. Qualifications 

• College Degree, preferably in marketing, advertising, communications or science/medicine 

• 4 years Agency or comparable experience (HCP Agency marketing experience preferred) 

• Excellent written and oral communication skills including ability to write basic documents (Creative Briefs) 

• Maturity to handle senior-level Client contact 

• Understanding of business principals 

• Thorough knowledge of, and depth of experience with, marketing/advertising 

• Ability to manage and train staff, including prioritization of creative hours 

Biolumina’s Values 

Open Mind 

• Always ask why - of your teammates, your clients, and yourself. And don’t stop there—keep asking questions 

• Be respectful of others’ ideas, opinions, and diverse backgrounds 

• Be flexible and adaptive to new ways of doing things 

Brave Heart 

• Speak your mind…and your heart 

• Courageously step forward to try something new and help others to do the same 

• Be brave enough to defend your opinions—and brave enough to change them 

Ready Hands 

• Be proactive and push things forward 

• Reach out to offer help and raise your hand to ask for help 

• Go out of your way to show gratitude 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• $90,000 - $116,500

The Patient Support Services team at Snow creates and promotes patient support programs. Our team consists of specialists focused on helping brands deliver adherence support that meets patients’ needs. The programs we design are effective because they’re shaped by the people they serve.

Our behavioral and learning strategists, service designers, and content creators develop experiences. Together, we create learning, support, and adherence solutions that enhance patient outcomes and business results.

As an Account Supervisor, you'll spearhead collaborative partnerships between clients, internal teams, and account staff, driving exceptional results through innovative solutions and effective project management. As a hands-on leader, you'll oversee day-to-day operations for assigned brands, cultivate strong client relationships, and mentor junior talent to promote professional growth and excellence within the agency. If you're passionate about delivering high-quality brand solutions and inspiring teams to excel, we want to hear from you.

A Day in the Life:

• Oversee assigned projects from creative brief development to deployment, collaborating with cross-functional teams to ensure seamless execution and alignment on client deliverables.
• Develop and maintain in-depth knowledge of assigned categories, staying up-to-date on relevant brand and industry information to inform strategic decisions.
• Manage client relationships, engaging with senior-level clients to build and maintain partnerships, and delivering marketing communications that meet client objectives.
• Lead fiscal management of client accounts, partnering with finance and project management to oversee budgets, contracts, and resource allocation.
• Supervise and develop direct reports, delegating tasks, providing guidance, and mentoring team members to foster growth and efficiency.
• Ensure timely and effective project delivery, owning multiple workstreams, and providing insightful client reports on project status, budget allocations, and strategic recommendations.

What you will Need:

• Bachelor’s degree (preferred), with at least 3 years of experience in an agency or marketing setting, ideally with a passion for the healthcare industry.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams), with bonus expertise in digital, media, social, and analytics tools.
• Excellent written and verbal communication skills, with ability to craft compelling presentations and articulate strategic ideas.
• Proven organizational and problem-solving abilities, with capacity to multitask and prioritize projects in a fast-paced environment.
• Strategic thinking with aptitude for proactive planning, curiosity-driven learning, and innovative problem-solving.
• Strong leadership and mentorship skills, with ability to guide and develop junior team members and foster collaborative growth.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

Salary Range: $80,000 - $115,000 annually

                                                                                                                                                                          ACCOUNT MANAGER 
                                                                                                                                                                                     ACCOUNTS – CLIENT SERVICES 

 
JOB SUMMARY: 

The Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 
• Snow Policies and Procedures 
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 
• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director
  • Potentially interface directly with clients to maintain open and frequent communication
  • Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 
  • Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 
  • Document all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed 
  • Keep ADs and VPs apprised of key issues regarding account status 
  • Identify and implement methods to improve area operations, processes, efficiency, and service to clients 
  • Where possible, identify opportunities for effective utilization of the Patient Ambassador ® model in patient-engagement activities, strategies, and/or tactics 
  • Thoroughly understand the disease category for each representative brand 
  • Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 
  • Interface with clients, contractors, healthcare professionals, and vendors with professionalism 
  • Attend and contribute to all internal staff meetings 
  • Promote teamwork by being collaborative and supportive of fellow employees’ projects 
  • Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 
  • Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 
  • Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 
  • Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 
  • Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 
  • This position may include up to 20% travel 

The Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 
• General understanding of business and marketing concepts 
• General understanding of digital/social media marketing platforms and capabilities 
• Ability to synthesize and communicate statistics 

Skills & Abilities: 
• Strong communication/presentation skills 
• Strong conceptual skills 
• Proficient in Microsoft PowerPoint, Excel, and Word 
• Excellent organizational skills 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: 
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by Snow Companies reserves the right to alter, change, or modify this job description at any time, with or without notice, as deemed appropriate and necessary due to operational needs this job include close vision, color vision, and the ability to adjust focus. The employee must be able 
to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.  

Title: Account Supervisor 

Company/Location: Biolumina / New York, NY 

Department/Discipline: Account Services 

Description 

The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management.  The Account Supervisor will also supervise, motivate and mentor more junior account team members. 

Primary Job Responsibilities 

• Understand the creative process and provide ideas for improving existing executions 

• Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations 

• Demonstrate mastery of brand category and competitive data, including key studies 

• Seek non-traditional solutions to marketing/marketplace problems 

• Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand 

• Oversee/manage the tactical plan development process, while contributing to tactical plan design: 

• Communicate key client issues/initiatives to team 

• Oversee creation of competitive review 

• Generate key issues/objectives/strategies 

• Supervise development of tactics/budget/timing 

• Manage internal approval process 

• Keep senior management briefed on account activities 

• Foster a positive and productive team atmosphere and establish credibility both internally and externally 

• Facilitate and maximize client relationships 

• Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity 

• Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free 

• Ensure that client is perceived positively within agency 

• Understand the client’s perspective and challenges, and communicate these to the entire agency team 

• Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development 

• Foster client understanding of the agency’s needs and perspective 

• Establish credibility with clients at all levels 

 Additional Responsibilities 

• Communicate effectively and professionally both internally and externally 

• Demonstrate good problem-solving and interpersonal skills 

• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately 

• Remain calm despite high pressure situations 

• Project a professional, positive attitude toward peers and clients within the department and the agency Embody service-oriented attitude and uphold quality standards in servicing the client 

• Maintain accurate time sheets 

• Foster a positive team atmosphere demonstrating respect for peers and supervisors 

• Assist other members of department/team as needed when workload allows 

• Foster senior level partnerships with creative/account colleague 

• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager 

• Uphold the Company Values in all decisions and interactions 

  Management Responsibilities 

• Assign work to assure project deadlines are met 

• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized 

• Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers 

• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs 

• Provide constructive and direct ongoing feedback to direct reports 

• Evaluate performance of direct reports and complete and deliver performance reviews 

• Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate/address performance issues quickly and directly 

• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts 

• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head 

• Provide ongoing guidance to all team members and be available to them as a resource foraccount/agency/departmental policies, procedures, etc. 

  Qualifications 

• College Degree, preferably in marketing, advertising, communications or science/medicine 

• 4 years Agency or comparable experience (HCP Agency marketing experience preferred) 

• Excellent written and oral communication skills including ability to write basic documents(Creative Briefs) 

• Maturity to handle senior-level Client contact 

• Understanding of business principals 

• Thorough knowledge of, and depth of experience with, marketing/advertising 

• Ability to manage and train staff, including prioritization of creative hours 

  Biolumina’s Values 

  Open Mind 

• Always ask why—of your teammates, your clients, and yourself. And don’t stop there—keep asking questions 

• Be respectful of others’ ideas, opinions, and diverse backgrounds 

• Be flexible and adaptive to new ways of doing things 

Brave Heart 

• Speak your mind…and your heart 

• Courageously step forward to try something new and help others to do the same 

• Be brave enough to defend your opinions—and brave enough to change them 

Ready Hands 

• Be proactive and push things forward 

• Reach out to offer help and raise your hand to ask for help 

• Go out of your way to show gratitude 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• SALARY RANGE: $90,000 - $116,500

About Remedy Edge Barcelona:

Welcome to Remedy Edge. We activate potential, amplify with creativity, and accelerate outcomes. Remedy Edge brings strategic thinking and bold communications to healthcare — cutting through the noise to move people and change results. We don't do comfortable. We do cutting edge. Join us and GET THE EDGE.

About the role:

The copywriter is responsible for developing creative, engaging, and compliant content across multiple channels for healthcare campaigns. This role bridges execution and concept development, contributing creative ideas while independently producing high-quality copy. 

Creative Development:

Collaboration & Execution:

Growth & Industry Awareness:

About you:

We are looking for a communication professional who is eager to contribute, grow and thrive in our creative environment—and have some fun along the way.

Title: Art Group Supervisor 

Department/Discipline: Art 

Company: Entree Health

Competencies: Creativity, Customer Focus, Interpersonal Savvy, Perseverance, Digitally Savvy 

Responsibilities: 

• Ability to manage several brands and projects at once and deliver quality work 

• Jump in and work directly on some projects while managing and giving direction on other projects to keep work moving 

• Designing creative experiences across different mediums -print and digital 

• Think visually: breaking down complex information into visual stories  

• Managing all visual elements of the project, including type, illustration, and photography necessary to produce the intended image. Layouts should contribute to visual ideas, enhance the attractiveness of the message, and help to clarify and accent its meaning to the reader 

• Supervise art direction and act as an advisor to junior art staff 

• Work closely with Copy and Account Services as a cohesive team player to ensure that strategic goals and objectives are met 

• Help organically grow business 

• Contribute to tactical brainstorms 

• Comfortable leading projects from start to finish 

• Establish rapport with client and be able to present ideas in an organized, professional, and effective manner 

• Prepare new business presentation work as required 

  Qualifications and Experience: 

• 7+ years of agency experience (healthcare experience is necessary) 

• Presents a strong design portfolio showcasing a variety of projects, including multi-channel integrated campaign solutions but not limited to print, collateral, direct mail, websites, mobile and tablet design experiences etc. (Roles and responsibilities on each project are clearly stated in the portfolio.) 

• Passionate about design, is self-motivated, and is quick to meet challenges with strategic thought 

• Digitally focused, ability to understand and translate creativity into user experiences 

• Experience with strategic brainstorming and campaign development 

• Adobe creative suite, ppt, keynote, Sketch, Adobe XD, working knowledge of HTML and interactive execution principals 

• Regarded as the creative thought leader when participating in internal and external meetings and reviews. When meeting with or presenting to clients s/he communicates intelligently and diplomatically 

• At all times our Group Art Supervisor need to be unflappable, open-minded and confident 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $118,500 - $160,000

Associate Creative Director, Copy (12 month FTC) - this is a maternity cover 

About Remedy Edge UK:

Welcome to Remedy Edge. We activate potential, amplify with creativity, and accelerate outcomes. Remedy Edge brings strategic thinking and bold communications to healthcare — cutting through the noise to move people and change results. We don't do comfortable. We do cutting edge. Join us and GET THE EDGE.

The opportunity:

As an Associate Creative Director, you play a central role in shaping the creative direction of the agency’s most important work. You lead and inspire teams across projects — bringing strategic clarity, conceptual rigour and craft excellence to everything we produce.

You collaborate closely with Art Directors, Writers, Strategists and Client Partners to deliver ideas that are bold, beautifully executed, and grounded in real-world insight. Whether building out a creative platform, leading a pitch, or mentoring junior creatives, you set the tone for high-quality thinking and a supportive, inspiring culture.

You understand the nuances of healthcare and bring creative ambition to every brief — always pushing for ideas that connect, move and make things happen.

About you:

You’re a creative leader with a passion for big ideas, bold thinking, and impactful healthcare communication. You understand how to turn strategy into standout creative — and how to push boundaries while working within regulatory frameworks.

With experience in both conceptual development and team leadership, you bring confidence, curiosity and care to every part of the process. You’re skilled at building relationships, guiding teams, and creating the conditions for work to thrive. Whether you’re inspiring others, solving creative challenges, or steering the room, you bring people with you.

What you’ll bring:

• A science degree or equivalent
• A passion for crafting compelling, strategically driven creative
• Excellent verbal and written communication skills
• Strong leadership skills and the ability to inspire, mentor and guide creative teams
• Proven ability to lead creative development within healthcare or regulated industries
• A collaborative mindset and the confidence to engage clients at a senior level
• Ability to manage multiple projects and priorities, without compromising creative quality
• Proactive problem-solving skills and calm under pressure
• Strong understanding of how creative drives brand and business growth
• Awareness of emerging creative trends, tools and channels
• Confidence in presenting ideas with clarity, insight and persuasion

 What we’ll need you to do:

Creativity

• Lead the development of original, high-quality ideas across multiple projects and brands
• Guide creative teams in turning insights into impactful concepts, copy and design
• Collaborate with Strategists, Client Partners and Scientific Directors to ensure ideas are rooted in strong thinking
• Elevate the creative standard through clear direction, constructive feedback, and inspiration
• Challenge and refine creative briefs to unlock better outcomes
• Identify and develop new creative opportunities within existing accounts and new business
• Bring fresh thinking to how we visualise, write, and deliver stories in a regulated space
• Use AI tools to enhance creative outputs and encourage innovation within your team

 Productivity

• Contribute to and participate in agency goals
• Possess a growth mindset
• Lead the smooth running of creative work across your Business Unit and support the Copy Leadership team with the smooth-running of the wider copy team
• Oversee team resourcing, scopes of work, and creative planning in collaboration with Operations
• Manage time, deadlines and project priorities with clarity and efficiency
• Remain calm under pressure, focusing on solutions rather than challenges
• Maintain a high level of quality across deliverables — balancing speed with craft
• Act as a trusted contact for Project Managers and department leads to ensure work stays on track
• Have a flexible approach to work and shifting deadlines
• Complete timesheets promptly and ensure your team does the same

 Relationships and communication

• Build trusted relationships with clients, providing creative leadership that’s both inspiring and commercially focused
• Present work with confidence and clarity—explaining rationale, addressing feedback, and guiding conversations
• Foster a collaborative and inclusive team environment where people feel supported and empowered
• Mentor junior creatives and support their growth through coaching, feedback and encouragement
• Partner with other department leads to bring cohesion and energy to the creative process

 What’s next:

At Remedy Edge, people come first. Our team is made up of talented, kind, diverse individuals, each encouraged to bring their full selves to work. It’s a place where you can grow, be inspired, and build your own career pathway.

We value difference and believe in creating an inclusive environment where everyone can belong and succeed. If you need any support or adjustment due to a disability during the application process, please let us know.

If you're excited about the opportunity to start your journey with us, reach out to our Talent Partner.

Associate Director, Data Engineering

Omnicom Health Group is the largest healthcare marketing and communications network in the world—partnering with clients to achieve meaningful change through better, more innovative communications. With more than 5,000 dedicated healthcare communications specialists from every corner of science, medicine, marketing, and communications, we recognize that it takes the best of talent to deliver the best of health.   

When you join Omnicom Health Group, you have access to opportunities across the most networked network.  What does this mean for you?  Your journey may start with one Omnicom Health Group company then pivot to another, followed by a move to another where you take your career in a whole new direction building your skills and experience each step on your journey.  We’re eager for you to carve a path that works for you – and we’ll help you make it happen.  

Job Description

Omnicom Health Market Access (OHMA) is seeking a Data Engineer, Analytics to join the recently formed Digital & Analytics team.  The ideal candidate should have a strong technical background and should thrive in a consultative role.

Responsibilities

• Develop and maintain our existing analytics products
• Analyze a wide range of datasets to inform our clients’ market access strategy and be able to connect the dots between data and business objectives
• Design and build static visualizations as well as interactive dashboards for data analysis

Required Qualifications

• 3+ years of experience writing R or Python code (ability to use both required)
• 3+ years of experience using SQL

• 3+ years of experience building visualizations in a tool like Tableau or Power BI

• Experience building data pipelines on AWS or Azure

• A strong interest to learn the pharmaceutical industry and the market access ecosystem in depth.

Preferred Qualifications

• Experience in pharmaceutical marketing and/or strategy consulting in pharmaceuticals/healthcare or pharmaceutical advertising agency experience

• Process-oriented with great documentation skills

• Strong presentation skills

• Experience with Veeva CLM
• Advanced knowledge of Excel
• Experience working with LLM models or technical understanding of AI products

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary Range - $120,000 - $136,500

Wildtype runs like no other. As the most Agile full-service agency in healthcare, we aren’t beholden to ritual. Powered by diverse ideas, knowledge, and people, our unique creative process is a force of nature, removing obstacles between brand and growth in wild new ways. 

Title:Associate Director, Project Management 

Location: Wildtype/ New York 

Department/Discipline: Project Management

Purpose: 

The Associate Director, Project Management will be responsible for determining (with Director) project management staffing across Brand PMO teams through the review of demand/capacity based on Brand SOW, oversee the governance of all projects managed by the Project Management team (ie, ensuring compliance with PMO standards). This position will also be responsible for coaching and team development and collaboration, including performance management activities and ongoing development planning. 

The Associate Director, Project Management is accountable for mentoring and training efforts for all levels of PM staff and in all aspects of their function. The Associate Director Project Management will also have day-to-day management of assigned projects, new business pitches, and provide Project Management backup to Brand team PMO with ebbs and flows of projects on their assigned Brand PMO teams. 

Objectives: 

1. PROCESS & WORKFLOW  

Demonstrates an expert knowledge of and is accountable for managing PMO and team adherence to the agency workflow and processes. Accountable for the consistency of project management practices on Brand PMO teams. Maintain understanding of client needs and proactively address and communicate changes, as needed. Educate project management staff on best practices with project management methodology, tools, and techniques ensuring efficiency, quality control, and flawless execution of agency jobs. Regularly identifies and implements executional improvements and shares best practices broadly across the agency. 

1. RESOURCE & FINANCIAL MANAGEMENT  

Responsible for managing project management resource needs across assigned location client/brand teams. Manage allocation of project management resources with fluctuations in work across brand teams. Supervise staff and play an active role in the planning and execution across multiple pieces of business. Evaluate staffing plans and utilization, and  
provide strategic recommendations. Guides annual Scope of Work creation process and supports budget concerns and questions as they arise, internally and with clients. Accountable for consistent  
weekly financial tracking and monthly financial reconciliation for assigned Brands. Proactively  
managing up on issues with financial health and revenue risks. 

1. EXECUTION OF DELIVERABLES  

Accountable for the quality and consistency of work across assigned Brand PMO teams. In addition to leading their own assigned jobs, provides oversight to assigned Brand PMO teams, and proactively tracks critical path activities, anticipates risks, and creates contingency plans in collaboration with Brand PMO project teams. Reviews and analyzes Brand PMO team’s estimates, timelines, resource, and budget information and serves as a clear escalation path to all personnel within assigned brands. Participates as primary project manager on new business pitches. 

1. MENTORING  

Effectively lead and support employee engagement opportunities and foster cross-  
discipline relationships to better our agency’s culture, resources, talent development, and  
marketplace position. Set clear performance expectations, communicate alignment between individual roles and overall organizational strategy and deliver on employment value proposition. Support and leverage talent programs and initiatives. 

 Requirements: 

• Bachelor’s degree 

• 10+ years’ experience, with 4+ years’ deep knowledge in Interactive/Digital Project Management 

• Minimum 3 years directly managing staff 

• Advertising agency experience required, healthcare industry or professional services firm desired 

• Strong financial/budget management experience required 

• Strong leadership and management skills 

• Proven track record of hiring and developing staff 

• Experience in resource management including allocation, hiring, performance management and brand team/project assignments 

• Extensive knowledge and skills across all multichannel media (print, digital and social media), and ability to apply leading-edge project management philosophy, tools and techniques to  improve marketing and advertising execution 

• Strong computer skills required including high level of computer competency and associated software (Microsoft Suite: Outlook, Excel, Word, PowerPoint, MS Project and Adobe Acrobat Pro) required.  

• Ability to establish and maintain effective relationships to gain trust and respect 

• Build constructive relationships to foster collaboration and cross-functional thinking 

• Strong verbal and written communication skills 

• Creative, innovative, enthusiastic problem solver demonstrating influencing skills; exhibits  strong mentoring, teamwork and client service orientation 

 Differentiating Competencies: 

• Customer Focus  

• Managing Vision and Purpose 

• Conflict Management  

• Perspective 

• Dealing with Ambiguity  

• Presentation Skills 

• Interpersonal Savvy 

• Strategic Agility 

• Managerial Courage 

  The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range here - $139,000 - $147,500

Adelphi Research 

At Adelphi Research, we strive to create a work environment that encourages and compliments individuals who are curious, who are critical thinkers who think outside the box. We are interested in people who like challenges, who are passionate about what they do, take pride in their accomplishments and appreciate being recognized for them. We want team players, critical thinkers, individuals who are flexible and excited to jump in and contribute in a team environment. Our mission is tech forward, with a commitment to smart, valid AI integration into workstreams that gives our talent more time to innovate and consult with client. If this sounds like you, and you fit the requirements of the job description, send us your resume and let’s talk.

Job Title: Statistics Manager 

Overall description of role: Working as part of our dynamic Advanced Analytics team using a wide range of applied statistical techniques, AI, and interactive application development approaches to analyze data, visualize results, and interpret findings for business decision support.

Key Responsibilities 

Design and Analysis on Advanced/Multivariate Methods/Models

• Collaborate to help project teams design research that overcomes challenges and achieves clients’ business objectives
• Independently build models/quality check others’ models and associated tools for specific business needs, including design and improvement of models for branded solutionsBuild and Enhance Statistical Methods/Tools

• Proficiency in multiple advanced methodologies (e.g., regression, conjoint, segmentation, pricing, structural equations modeling, belief networks, factor analysis, etc.)
• Evaluate new methodologies for their robustness and application; integrate into Adelphi offerings
• Automate and build efficiencies in the analysis process (e.g., data checking, quick assessment of segments, stacking of data for driver analysis, automation of dashboard outputs, etc.
• Go-to expert for model application development (R-Shiny, Excel, Visual Basic, Python, PowerBI, etc.)
• Contribute as part of team to on-going integration of AI into portfolio and process for value add and efficiencyLiaise with Project Team

• Client-facing member of the proposal/project team for advanced methods presentations, dialogue, application demonstrations
• Proactively looks to add value at the proposal stage, proposes ideas and assists project teams in articulating them verbally, in writing
• Provide input into project design elements to optimize for statistical analysis
• Create standards and quality checklists to help others understand how questionnaire design affects subsequent analyses
• Lead analytic brainstorming with advanced methods and project teams to solve analytic challenges and create bespoke analysis elements on the fly

Staff Development and Training

• Go-to coach for advanced methods team coaching on statistics, coding, model/app development
• Established leadership/expertise in one or more “best practice” areas, drives and maintains documentation, trains fellow group members in the optimal use of tools and techniques
• Supports overall team scheduling in addition to planning and managing own resource levels in co-ordination with data services and research teams
• Maintains/updates intra- and inter-team processes
• Commercial awareness of the cost of analytics time, including providing information for project costing purposes
• Able to evaluate statistical outputs in business context, gauge quality of analysis against business need, and proactively iterate prior to sharing solutions internally

Person specification 

Essential

• Master’s or doctorate degree, or equivalent applied experience
• Minimum of 6-8 years of experience

• Broad knowledge of statistical techniques
• Experience with data manipulation, weighting, sample size calculation and significance testing
• Proficiency building war gaming/simulation models/interactive dashboards (R-Shiny, Excel, VBA, or other applications)
• Excellent ability to understand and work with numbers
• Ability to work to tight client driven deadlines
• Experience with multivariate statistics (regression, conjoint and discrete choice methods and segmentation)
• Ability to explain analyses and statistical outputs in terms non-statisticians can understand

Mix of the following experience required:

• Proficient in modelling with categorical and ordinal data through the use of multinomial and ordinal regression methods and log-linear and logit methods
• Proficient integrating survey research with secondary data sources for modelling and data validation purposes
• Strong experience with advanced methods such as time series forecasting, Structural Equation Models (SEM), Path Analysis, and Partial Least Squares Path Models (PLS PM)
• Strong experience with hierarchical models, Bayesian approaches, Hidden Markov Models, Latent Class Models, and Monte Carlo methods
• Strong experience with Machine Learning techniques such as k-means, Gaussian Mixtures, Support Vector Machines (SVM)
• Exposure to Artificial Neural Nets and Kohonen Maps is a plus
• Experimental design
• Knowledge and advanced use of R and at least two of the following:  Sawtooth CBC/HB, SPSS, Github, Matlab, Python, XLStat, SAS.

Competencies

• Excellent analytical skills
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Excellent organization skills
• Ability to juggle multiple projects in a fast-paced environment
• Good creative problem-solving skills
• Adept at team brainstorming, both in-person and virtually

Role description: Associate Value Consultant

Business area: Health Economics and Data Analytics

Purpose of the role:

Leading assigned projects and undertaking research and analysis to inform deliverables to optimise

pricing, reimbursement and market access within the Heath Economics and Data Analytics practice.

Area Responsibilities

Project delivery

60%

> Responsible for producing each deliverable to a high quality and

ensuring that the full review process has been conducted on any

work being sent to the senior team for review

On projects where acting as Project Lead, responsible for:

> The appropriateness of the deliverable for meeting the client’s

needs.

> Acting as primary point of contact with the client.

> Project management activities specific to the assigned project,

such as:

- Ensuring there is an up to date timeline for the project (internal

and external) at all times

- Acting as primary point of contact (with appropriate support from

senior team members) for the client

- Accurate financial management of projects, including client

invoicing, contribution updates and ensuring associated required

documentation is completed (e.g. contribution trackers)

- Accurate resource planning for the assigned project and inputting

to cross-project resource planning and scheduling

- Ensuring any change in scope is agreed both internally with the

Senior Lead and appropriate senior team members and with the

client and clear documentation of the change is shared with the

client

> Responsible for project team management, including:

- Briefing project team members on their tasks and monitoring

their work

- Management of the internal and external timelines to ensure the

project is on track as per the agreed resource plan

- Managing time spent on the project and highlighting to the

business operations and planning team through the deviations

process if there are any challenges with the time planned for the

project or the time being taken by the team to complete the

agreed tasks, proposing solutions to this challenge

Area Responsibilities

- Ensuring the project delivery team are not working overtime to

complete client requests, and if this is necessary gaining approval

from the Senior Lead and business planning teams

- Highlighting training needs or challenges on projects that arise

through the deviations process

> After the final PL review the following will be checked and

confirmed:

- The deliverable is formatted correctly and in line with the

Adelphi/client templates

- The results shown in the deliverable are aligned with expectations

or, if not, a clear explanation can be provided to the client as to

the interpretation of the outcomes

- The messages presented align with the client’s expectations and

proper strategic insights/recommendations have been provided

for clients

- All client comments have been addressed and an appropriate

response is included from “Adelphi Values”

> Responsible for ensuring all external and internal policies,

procedures, processes and ways of working are followed and

complied with at all times, providing guidance to less experienced

team members on the requirements

Business Development

15%

> Contributing to proposal development, where appropriate and

where delegated by senior team members

> To actively generate new business development opportunities

with existing clients, to ensure the operational budget targets are

achieved by increased sales

Team development and

training

15%

> Contribute to (and where appropriate, deliver) structured training

sessions for junior team members, on assigned topics

> To ensure that appropriate guidance, training and development

opportunities are provided to more junior members of the team

to improve overall operational capacity, reliability, quality and

throughput.

> Acting as a line manager to assigned team members

Innovation and practice

area growth

10%

> To identify and share ideas to ensure our client services/products

are continually differentiated in a proactive and innovative

manner to improve the rate of business growth via greater sales

and market share than our key competitors.

> Responsibility for leading aspects of strategic initiatives (as

assigned by senior team members) to drive innovation

Competencies associated with this role

> Ability to manage members of a project team, providing feedback on tasks completed,

ensuring they deliver work of appropriate quality to agreed timelines, and motivating them

to feel a sense of pride in the project.

> Business leadership skills: awareness of the perspective of the management team, and

demonstration of appropriate business behaviour.

> Ability to explain project tasks and to gain the clients’ confidence

> Ability to produce health economic models (such as budget impact models, cost-

effectiveness models) of high quality, in terms of accuracy, formatting and grammar.

Deliverables should require little revision to be client-ready.

> Ability to produce written documents of high quality in terms of scientific content, style, and

grammar, which are focused to meet the needs of the target audience and our clients; such

documents should be concise where appropriate. Deliverables should require little revision

to be client-ready.

> Ability to create impactful communication tools and materials such as slide decks to

communicate the outputs of Health Economics and Data Analytics deliverables. Deliverables

should require little revision to be client-ready.

> Capability in building structured search strategies and understanding of how to explore the

results of such searches, specifically to identify and assess input data for health economic

and data analytics projects.

> Understanding of the perspectives and evidence needs of many of the stakeholders involved

in healthcare decision-making.

> Inputting to cross-project resource planning and scheduling

Behaviours and levels (out of 5) associated with this role

Behaviour Level

Work collaboratively

Level 1 – You:

> actively contribute to one or more teams

> explore ideas with others

> demonstrate respect for others and their views

Level 2 – You also:

> proactively share knowledge and ideas

> actively seek input from other people or disciplines, appreciate diverse

views and incorporate these into decisions appropriately

> appreciate expertise both within and outside your discipline

Level 3 – You also:

> understand and respect organisational teams and boundaries

> stimulate and participate in beneficial internal and external

collaboration, with clear expectations

> address issues (such as unhealthy internal competition) that might get

in the way of effective and efficient delivery

3

Develop self and others

Level 1 – You:

> understand your strengths and weaknesses

> document, own and follow a personal development plan

> continually look to improve by seeking and acting on feedback

Level 2 – You also:

> keep aware of the capabilities and behaviours of your colleagues

> provide others with feedback, recognition and support

Level 3 – You also:

> reward and recognise high performance

> inspire others to reach their full potential

> set goals and expectations for others

> provide structured training and coaching in your knowledge areas

3

Drive for efficiency and performance

Level 1 – You:

> understand your role and take ownership of appropriate tasks

3

Behaviour Level

> set yourself high standards and take accountability for delivering quality

work efficiently

> manage your time effectively to meet deadlines and business

requirements

> comply with SOPs, follow guidelines and use templates as appropriate

> stay occupied and offer any free time to help others

Level 2 – You also:

> take a proactive approach in all aspects of your role

> take an active interest in our business performance

> consistently seek out the most efficient ways of working

> proactively share your improved ways of working with others

Level 3 – You also:

> drive the delivery of high standards and efficiency, holding others

accountable for results in addition to yourself

> identify and address barriers to efficient, high-performance working

Build client relationships

Level 1 – You:

> act as an ‘ambassador’ for Adelphi Values through appropriate, clear and

effective interactions with current or potential clients

> demonstrate a client-focused mind set

Level 2 – You also:

> understand the basic needs of our clients

> actively seek to address client needs in a manner that builds confidence

and trust

> assist in maintaining accurate Client Relationship Management

information

Level 3 – You also:

> understand and address the more complex needs of our clients

> actively seek to secure follow-on work with existing clients

3

Decide and do

Level 1 – You:

> make timely decisions with appropriate autonomy and act on them

> show an appreciation of when and when not to seek guidance

> seek clarity on what needs doing once a decision is made and do what’s

agreed upon

3

Behaviour Level

> multi-task and prioritise your actions effectively

Level 2 – You also:

> demonstrate ownership and accountability for more complex decisions

and actions

> thoroughly consider the implications (intended or unintended) of your

actions

> act with initiative in the absence of all the facts

> demonstrate clear, critical thinking when making decisions

Level 3 – You also:

> demonstrate ownership of significant decisions and actions that directly

affect our business

> take considered risks

> communicate decisions clearly and hold yourself accountable for decisions

and outcomes

Challenge and innovate

Level 1 – You:

> regularly review your own ways of working

> consider changes to your role and responsibilities that may benefit our

business

Level 2 – You also:

> understand what our business is about and how we work

> suggest ways of better delivering against our six key drivers

> actively demonstrate critical thinking, developing ideas that challenge

assumptions and use sound judgment

Level 3 – You also:

> take an external perspective and seek to understand the landscape in

which we operate

> have creative ideas and implement them appropriately, with respect for

the practical implications

> suggest solutions to problems that arise in the course of your daily

activities

3

Fuel our passionate culture

Level 1 – You:

> understand your personal impact on others, making every interaction count

> demonstrate empathy and personal support for your colleagues

> suggest activities or initiatives that keep our culture alive and encourage fun

3

Behaviour Level

Level 2 – You also:

> appropriately share positive news, successes and amusing stories

> reinforce our core behaviours

Level 3 – You also:

> actively monitor the working environment and atmosphere

> identify and address negative signals in our people

> communicate to overcome the impact of specific negative events, stories or

rumours

BILINGUAL HEALTH EDUCATOR                                                                                                                                                                              

JOB SUMMARY:

We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness.

Snow Companies' business is centered around the patient journey, and the Health Educator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

Health Educator will report directly to the Team Lead.

PATIENT PRIVACY:

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to:

· Snow Policies and Procedures

· Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting

· Adverse Event (AE) Reporting

· The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations

· Privacy and Data Security

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

As a Health Educator, in addition to all the essential functions and duties below, individuals should present with relevant experience, bring ideas forth proactively, show the capacity to work independently, prioritize effectively, complete project work openly and proactively, and work collaboratively with team members.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to:

· Successfully listen to callers on the educational support line

· Closely follow written scripts, FAQs, and resource documents

· Understand patient privacy laws (HIPAA)

· Maintain disease knowledge and sensitivity

· Collaborate to keep other departments informed of call totals and issues that arise

· Participate in ongoing training and monitoring

· Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public

· Fluency in a foreign language is a plus but not required.

· Demonstrate organizational skills

· Able to multitask in a high-pressure environment

· Anticipate hurdles and overcome them quickly and efficiently

· Collaborate with people in other departments when appropriate

· Demonstrate the willingness/ability to step into other roles as needed to drive the success of the company

· Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function

· Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations

· This position may include up to 10% in travel to

The Health Educator may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.

KNOWLEDGE, SKILLS AND ABILITIES:

· Verbal and written communication skills

· Data management and problem-solving skills

· Organization

· Collaboration

· Critical Thinking

· Adaptability

· Attention to Detail

· Time Management

· Leadership

· Word-processing (Word)

· Spreadsheets (Excel)

· Presentation software (Power Point)

· Email (Outlook)

· Internet and World Wide Web

EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS:

· Bachelor’s degree from a four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience preferred.

· Medical background preferred.

· Basic computer skills, including database data entry and previous experience with patient communication a must.

· Experience and demonstrated understanding of call center operation and troubleshooting.

· Working knowledge of MS Office.

· Fluency in Spanish is highly desired.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $22 per hour

This is a fully remote position.

BILINGUAL HEALTH EDUCATOR                                                                                                                                                                              

JOB SUMMARY:

We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness.

Snow Companies' business is centered around the patient journey, and the Health Educator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

Health Educator will report directly to the Team Lead.

PATIENT PRIVACY:

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to:

· Snow Policies and Procedures

· Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting

· Adverse Event (AE) Reporting

· The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations

· Privacy and Data Security

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

As a Health Educator, in addition to all the essential functions and duties below, individuals should present with relevant experience, bring ideas forth proactively, show the capacity to work independently, prioritize effectively, complete project work openly and proactively, and work collaboratively with team members.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to:

· Successfully listen to callers on the educational support line

· Closely follow written scripts, FAQs, and resource documents

· Understand patient privacy laws (HIPAA)

· Maintain disease knowledge and sensitivity

· Collaborate to keep other departments informed of call totals and issues that arise

· Participate in ongoing training and monitoring

· Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public

· Fluency in a foreign language is a plus but not required.

· Demonstrate organizational skills

· Able to multitask in a high-pressure environment

· Anticipate hurdles and overcome them quickly and efficiently

· Collaborate with people in other departments when appropriate

· Demonstrate the willingness/ability to step into other roles as needed to drive the success of the company

· Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function

· Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations

· This position may include up to 10% in travel to

The Health Educator may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.

KNOWLEDGE, SKILLS AND ABILITIES:

· Verbal and written communication skills

· Data management and problem-solving skills

· Organization

· Collaboration

· Critical Thinking

· Adaptability

· Attention to Detail

· Time Management

· Leadership

· Word-processing (Word)

· Spreadsheets (Excel)

· Presentation software (Power Point)

· Email (Outlook)

· Internet and World Wide Web

EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS:

· Bachelor’s degree from a four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience preferred.

· Medical background preferred.

· Basic computer skills, including database data entry and previous experience with patient communication a must.

· Experience and demonstrated understanding of call center operation and troubleshooting.

· Working knowledge of MS Office.

· Fluency in Spanish is highly desired.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $22 per hour

This is a fully remote position.

BILINGUAL HEALTH EDUCATOR                                                                                                                                                                              

JOB SUMMARY:

We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness.

Snow Companies' business is centered around the patient journey, and the Health Educator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

Health Educator will report directly to the Team Lead.

PATIENT PRIVACY:

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to:

· Snow Policies and Procedures

· Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting

· Adverse Event (AE) Reporting

· The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations

· Privacy and Data Security

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

As a Health Educator, in addition to all the essential functions and duties below, individuals should present with relevant experience, bring ideas forth proactively, show the capacity to work independently, prioritize effectively, complete project work openly and proactively, and work collaboratively with team members.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to:

· Successfully listen to callers on the educational support line

· Closely follow written scripts, FAQs, and resource documents

· Understand patient privacy laws (HIPAA)

· Maintain disease knowledge and sensitivity

· Collaborate to keep other departments informed of call totals and issues that arise

· Participate in ongoing training and monitoring

· Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public

· Fluency in a foreign language is a plus but not required.

· Demonstrate organizational skills

· Able to multitask in a high-pressure environment

· Anticipate hurdles and overcome them quickly and efficiently

· Collaborate with people in other departments when appropriate

· Demonstrate the willingness/ability to step into other roles as needed to drive the success of the company

· Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function

· Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations

· This position may include up to 10% in travel to

The Health Educator may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.

KNOWLEDGE, SKILLS AND ABILITIES:

· Verbal and written communication skills

· Data management and problem-solving skills

· Organization

· Collaboration

· Critical Thinking

· Adaptability

· Attention to Detail

· Time Management

· Leadership

· Word-processing (Word)

· Spreadsheets (Excel)

· Presentation software (Power Point)

· Email (Outlook)

· Internet and World Wide Web

EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS:

· Bachelor’s degree from a four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience preferred.

· Medical background preferred.

· Basic computer skills, including database data entry and previous experience with patient communication a must.

· Experience and demonstrated understanding of call center operation and troubleshooting.

· Working knowledge of MS Office.

· Fluency in Spanish is highly desired.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $22 per hour

This is a fully remote position.

Title: Copy Supervisor

Department/Discipline: Copy

Company/Location: Omnicom Health Market Access (OHMA) New York

Competencies: Creativity, Customer Focus, Interpersonal Savvy, Perseverance

Omnicom Health Market Access (OHMA), a member of Omnicom Health Group, is devoted to the idea that patients need more than access to medicines. They need a way in to health. You'll know you belong here if you love hanging with A students. If the creative inside of you can’t wait to get out. If you are motivated to help people get the medicines they need. What are you waiting for?

We are part of one of the world’s largest global healthcare advertising agencies, encompassing more than 3,200 talented individuals in offices across the United States and Europe. Join us to:

· Work with the leading clients and brands in the healthcare industry

· Work with the best and brightest in an exciting, challenging, opportunity-filled, and passionate environment

· See how our core values substance, style, conviction, and grace come to life and set us apart from other managed care agencies

RESPONSIBILITIES:

· Deliver compelling, strategic, well-crafted communications across multiple platforms for a diverse range of payer audiences

· Work collaboratively with clients and agency team members

· Supervise direct reports in the Copy department, ensuring our people get the time and attention to grow into future stars

· Be the brand steward who knows the market, asks the right questions, and works with clients to solve strategic and copy issues

· Execute projects in a timely and intelligent manner while contributing strategically to the long-term vision of the brand internally and with the client

QUALIFICATIONS:

· Eager to learn and ready for a challenge

· Love to create and play

· Excellent presentation skills, and the ability to understand and process healthcare business information and data

· Excellent management and mentoring skills

· Strong conceptual ability, standout creative thinking, and top-notch writing skills

· Ability to present and sell ideas internally and to clients with confidence and enthusiasm

· Prior managed markets experience preferred, but not essential

· Candidates with agency, journalism, science, creative writing, medical education, or other experience are all encouraged to apply. We love to teach our business to candidates that share our passion to great ideas in the service of ensuring people have access to the healthcare they need.

Don’t meet every single requirement? At Omnicom Health Market Access (OHMA) we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

· Salary range here: $101,500 -$129,000

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

Scientific Director - Omnicom Health Medical Communications 

Reporting to: Senior Scientific Director / Group Scientific Director

About us 

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

Key Responsibilities

Project Delivery

• Support the senior leaders, taking the lead on multi-writer projects, assisting with resourcing and scientific communications review
• Demonstrate a high degree of scientific and commercial knowledge and insights across all activities, helping guide others to develop this skill
• Oversee content on a wide range of complex projects across multiple teams and therapy areas
• Demonstrate a high degree of proficiency in review of scientific content, helping to guide others to develop this skill
• Consistently produce client-ready deliverables across a wide range of projects
• Demonstrate full compliance with internal processes and lead adherence to best practices across teams, setting the example for junior team members to follow
• Provide feedback on scientific components of budget development
• Identify and communicate important updates and any medical/regulatory milestones to the team. Link this with any potential new business opportunities where applicable
• Enter time and submit expenses by the deadlines set, using appropriate job codes

Strategic Mindset

• Act as scientific lead on assigned accounts, providing strategic direction and scientific leadership
• Demonstrate a high degree of scientific knowledge and commercial insight across all activities
• Partner with client services teams in strategic planning activities and account/issues management
• Demonstrate a thorough understanding of a range of therapeutic and scientific concepts, and the ability to communicate these to colleagues, clients and external experts, knowing how and when to adapt language and content
• Demonstrate leadership to deliver the highest possible standards in scientific excellence throughout the entire project process
• Able to keep an effective overview of the ‘bigger picture’, whilst not getting lost in the detail for the account and agency

Business Development

• Participate in business development initiatives with existing and potential clients, as well as collaborating with the business development team in order to develop proposals and pitches
• Work collaboratively across departments to cross-sell services, demonstrating an excellent understanding of the client’s business strategy/implications
• Demonstrate a thorough understanding of business offerings, identifying opportunities for account growth and cross-selling

Collaboration and Building Relationships

• Establish, maintain and lead scientific relationships/communications with clients, medical experts and third parties, supporting junior team members to ensure they develop this skill
• Lead collaborative work between Omnicom Health Med Comms and client teams/medical experts to moderate/facilitate activities

Builds Effective Teams

• Share in-depth knowledge of pharmaceutical industry standards across multiple teams and therapy areas, keeping up to date on latest industry developments
• Utilising previous experience, guide the decision-making process and provide additional insight into writing styles, content inclusion, and data interpretation
• Oversee the work of and provide clear direction to junior scientific service colleagues, delegating responsibilities and tasks where appropriate to provide experience, growth and knowledge transfer
• Provide clear, constructive and actionable feedback to junior staff on a regular basis, and to peers when required
• Help guide junior team members in their own strategic development by clearly explaining how to incorporate strategic concepts into projects
• Provide effective line management, and supervise and support your team to help them achieve their objectives
• Partner with HR to identify and proactively address any performance management issues
• Take responsibility for the account team’s understanding of the therapy areas they work on
• Share your knowledge and experience by confidently developing and delivering group presentations, or one-to-one/small group coaching sessions where appropriate
• Ask team members (across all levels) for feedback, and proactively implement learnings
• Own responsibility for your personal development, regularly looking for other ways to learn and grow professionally by maximising exposure to new opportunities, making the most of training and requesting training as required
• Undertake tasks outside of the specifics of the job description where business reasons require it

Skills and Experience:

Essential

• Educated to degree level in a relevant science subject or 6+ years’ experience writing in a medical communications agency or similar environment
• Experience in independently writing across a range of medical communications media
• Previous line management experience
• Proficient in using Microsoft Office programmes (e.g. PowerPoint, Excel, etc.)
• Have an excellent command of the English language in both written and verbal communications

Desirable

• Previous experience in a medical communications agency or industry would be advantageous
• A keen interest in working and developing scientific expertise across a range of therapy areas
• Previous business development experience – including taking part in live pitches
• Ability to travel

• Lead day-to-day contact for a dedicated portfolio of high profile healthcare brands liaising internally and externally (also with agency partners)
• Understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
• High emotional intelligence, able to read a room and adapt communication for different audiences and cultures
• Fluent English communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for monthly revenue targets for your dedicated client portfolio and contributing to the agency’s annual profitability

• Integral and integrated member of the International Clients Services Team
• Formal and informal mentor to more junior member of staff (with line management responsibilities)
• Active and enthusiastic participant in new business activity and pitches

• Excellent command of the English language is essential due to the international nature of the business
• Creative agency experience
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

Compliance Manager

FLSA Status: Exempt

JOB SUMMARY:

The Compliance Manager performs a vital role in Snow Companies’ overall regulatory compliance, enforcement, and implementation of strict standard business practices to ensure that the client services delivered by Snow are of the highest quality. The Compliance Manager reports to the VP, Compliance Operations.

Snow’s business is centered around the patient journey, and the Compliance Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Compliance Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Compliance Manager must be able to perform the following essential duties and functions:

• Manage and maintain contract documents:
  • track key dates (expiration)
  • oversee Master Services Agreements (MSA) review, approval, and signing
  • update M files (executed contracts repository) with completed MSAs
  • maintain MSA Management spreadsheet
  • maintain MSA database
  • oversee finalization and receipt of ancillary agreements (DPAs, PV/safety agreements, data sharing agreements, travel/expense policies, etc.)
  • maintain business development (BD) contract files (Euler grade, Non-Disclosure Agreements, MSA drafts)
• Coordinate with OMC Risk Management for review of MSA insurance terms
• Coordinate with Snow Privacy and Compliance for review of Data Privacy Agreement (DPA), privacy, and Pharmacovigilance (PV) terms
• Maintain Statement of Work (SOW) library
• Assist finance with new client onboarding
• Submit Certificate of Insurance (COI) requests
• Coordinate workflow between internal departments (finance, legal, compliance, BD, account services)
• Review/approve CSC (corporate filing) invoices
• Administer Snow Standard Contract Templates (NDAs, Ambassador Agreements, Print/Film Releases, Waiver of Honoraria, etc.)
• Liaise with Ambassador Services to execute Ambassador Contract requests
• Execute Snow’s Individual Rights Request Process
• Work with Snow’s Client Finance and Account teams to review SOWs as needed
• Recommend changes that will improve quality and efficiency and reduce cost

The primary job functions and responsibilities include, but are not limited to, those listed above

Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.–6:00 p.m., Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Compliance Manager position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company. This includes working on the weekends.

Flexibility:

The core business hours that you work may change based on business needs, and shifts may change from time to time.

Collaboration/Teamwork:

The size and nature of our company will require that you work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Patient Privacy:

The core of our business is working with patients. It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that you take training courses that include, but are not limited to:

• Snow Policy Training
• Health Insurance Portability and Accountability Act (HIPAA)
• Adverse Event (AE) Reporting Training

Requirements/Qualifications:

• Strong attention to detail
• Excellent technical, business, and people skills
• Well-organized and flexible to meet continuously changing priorities and challenges
• Excellent project management skills in times of urgency
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude
• Current/past experience as a paralegal or contracts manager preferred
• Bachelor's degree or equivalent related experience in business or technology

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists - to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people - from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

Title: Copy Supervisor

Department/Discipline: Copy

Location: New York, NY 

Responsibilities:

• Writes and supervises solid, intelligent, brand-appropriate, creative pieces in a variety of communication forms (eg, sales aid, direct mail) for a variety of audiences (eg, healthcare professionals, patients, consumers)
• Supervises all copy in all communications related to their brand(s)
• Gives strong, clear direction to writers
• Exhibits strong creative ability, as shown in ads/other forms of communication, created in partnership with an art director
• Has an ability to understand and process healthcare information
• Thoroughly understands their assigned brand(s)—indication, therapeutic implications, competition - and regularly researches trends in the appropriate area(s)
• Contributes strategically to the long-term vision of the brand, internally and with client
• Works well independently while always making sure that all creative work they write or supervises is approved by supervisor/CD
• Submits copy/concepts to supervisor and AE in a timely fashion, with enough time for revisions before copy goes to client
• Leads teammates; maintains a strong relationship with Editorial, Art, and Account Services 
• Presents points of view articulately and persuasively with client
• Is the “brand champion.” Makes contributions to the success of their brand(s) that the client sees as meaningful and proactive. Enhances client’s confidence 
• Identifies opportunities to generate work with clients beyond already-contracted activity. Actively pursues these opportunities
• Exemplifies the values and contributes to the overall culture of the agency

Qualifications and Experience:

• Bachelor’s Degree
• Portfolio that demonstrates strong conceptual abilities and writing skills.

Previous work experience as a writer in advertising

• Team Oriented
• Presentation Skills
• Management Skills
• Pharma/Healthcare Exp

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• $101,500 - $129,000

Title: Copy Supervisor  

Company/Location: Biolumina / New York, NY  

Department/Discipline: Copy  

Description  

The Copy Supervisor assists in creating a comprehensive copy platform for assigned accounts. The Copy Supervisor should demonstrate knowledge of the Client’s business and begin contributing strategic input into marketing/advertising initiatives.  

Primary Job Responsibilities  

• Assist in creating comprehensive copy platform for each assigned account  

• Work as a team with art directors to develop conceptual approaches to meet Client objectives  

• Demonstrate sound understanding of marketing  

• Develop and contribute strategic input into marketing/advertising initiatives  

• Demonstrate thorough knowledge of Client’s business  

• Attend regular status meetings  

• Prepare and submit work for Med/Legal and DDMAC approval  

• Demonstrate adequate understanding of market research to create test materials and effectively attend research  

• Attend relevant trade shows and share learning’s with team  

• Develop positive, productive relationships with appropriate members of Client/Agency team  

• Maintain positive relationships with Editorial and Traffic  

• Demonstrate high level of professional craftsmanship and superior writing skills  

• Be aware of, and familiar with, medical and scientific information that pertains to Agency brands  

• Maintain awareness of current advertising, marketing, and other communications  

• Demonstrate the ability to work in various forms of media  

• Write with minimal direct supervision  

• Manage, mentor and supervise Junior Copywriters and Copywriters, if applicable  

• Present effectively and clearly communicate creative concepts to sell Agency work to Clients  

• Follow jobs from startup into production  

• Review/edit copy within group to ensure that it is accurate, on strategy and creatively excellent  

• Route all copy to Associate Creative Director or Creative Director for review before it goes to client  

• Function autonomously on a day to day basis; but involve supervisor in major decisions  

• In person client travel is required  

Additional Responsibilities  

• Communicate effectively and professionally both internally and externally  

• Demonstrate good problem-solving and interpersonal skills  

• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriate  

• Remain calm despite high pressure situations  

• Project a professional, positive attitude toward peers and clients within the department and the agency  

• Uphold Agency quality standards in servicing the Client  

• Maintain accurate time sheets  

• Foster a positive team atmosphere demonstrating respect for peers and supervisors  

• Assist other members of department/team as needed when workload allows  

• Foster senior level partnerships with creative/account colleagues  

• Uphold the Company Values in all decisions and interactions  

Management Responsibilities  

• Monitor, review and approve time sheets in terms of hours worked, if applicable  

• Provide constructive and direct ongoing feedback  

• Evaluating (or helping to evaluate) team performance, resolve staff issues and generate performance reviews  

• Train (or help to train) new hires in process and procedures of the account  

• Monitor (or help to monitor) daily account workload  

Qualifications  

• Bachelor's degree  

• 3-6 years of copywriting, agency experience  

• Excellent oral communication and presentation skills  

• Demonstrated ability to work autonomously  

 Biolumina’s Values  

 Open Mind  

• Always ask why—of your teammates, your clients, and yourself. And don’t stop there—keep asking questions  

• Be respectful of others’ ideas, opinions, and diverse backgrounds  

• Be flexible and adaptive to new ways of doing things  

Brave Heart  

• Speak your mind…and your heart  

• Courageously step forward to try something new and help others to do the same  

• Be brave enough to defend your opinions—and brave enough to change them  

Ready Hands  

• Be proactive and push things forward  

• Reach out to offer help and raise your hand to ask for help  

• Go out of your way to show gratitude  

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• SALARY RANGE: $101,500 - $125,000

Wildtype runs like no other. As the most Agile full-service agency in healthcare, we aren’t beholden to ritual. Powered by diverse ideas, knowledge, and people, our unique creative process is a force of nature, removing obstacles between brand and growth in wild new ways. 

Title: Copy Supervisor 

Location: New York, NY  

Department/Discipline: Copy 

The Copy Supervisor assists in creating a comprehensive copy platform for assigned accounts. The Copy Supervisor should demonstrate knowledge of the Client’s business and begin contributing strategic input into marketing/advertising initiatives. 

Primary Job Responsibilities 

• Assist in creating comprehensive copy platform for each assigned account 

• Work as a team with art directors to develop conceptual approaches to meet Client objectives 

• Demonstrate sound understanding of marketing 

• Develop and contribute strategic input into marketing/advertising initiatives 

• Demonstrate thorough knowledge of Client’s business 

• Attend regular status meetings 

• Prepare and submit work for Med/Legal and DDMAC approval 

• Demonstrate adequate understanding of market research to create test materials and effectively attend research 

• Attend relevant trade shows and share learning’s with team 

• Develop positive, productive relationships with appropriate members of Client/Agency team 

• Maintain positive relationships with Editorial and Project Management 

• Demonstrate high level of professional craftsmanship and superior writing skills 

• Be aware of, and familiar with, medical and scientific information that pertains to Agency brands 

• Maintain awareness of current advertising, marketing, and other communications 

• Demonstrate the ability to work in various forms of media 

• Write with minimal direct supervision 

• Manage, mentor and supervise Junior Copywriters and Copywriters, if applicable 

• Present effectively and clearly communicate creative concepts to sell Agency work to Clients 

• Follow jobs from startup into production 

• Review/edit copy within group to ensure that it is accurate, on strategy and creatively excellent 

• Route all copy to Associate Creative Director or Creative Director for review before it goes to client 

• Function autonomously on a day to day basis; but involve supervisor in major decisions 

• In person client travel is required 

Additional Responsibilities 

• Communicate effectively and professionally both internally and externally 

• Demonstrate good problem-solving and interpersonal skills 

• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately 

• Remain calm despite high pressure situations 

• Project a professional, positive attitude toward peers and clients within the department and the agency 

• Uphold Agency quality standards in servicing the Client 

• Maintain accurate time sheets 

• Foster a positive team atmosphere demonstrating respect for peers and supervisors 

• Assist other members of department/team as needed when workload allows 

• Foster senior level partnerships with creative/account colleagues 

• Uphold the Company Values (the 3 E’s) in all decisions and interactions 

Management Responsibilities 

• Monitor, review and approve time sheets in terms of hours worked, if applicable 

• Provide constructive and direct ongoing feedback 

• Evaluating (or helping to evaluate) team performance, resolve staff issues and generate performance reviews 

• Train (or help to train) new hires in process and procedures of the account 

• Monitor (or help to monitor) daily account workload 

Qualifications 

• College degree 

• 3-6 years of copywriting experience 

• Some agency experience, including 1 year of direct-to-physician 

• Proficiency with word processing programs 

• Copywriter portfolio 

• Excellent oral communication and presentation skills 

• Professional image 

• Demonstrated ability to work autonomously 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range here - $101,500 - $125,000

Copy Supervisor

OVERVIEW

If you love crafting stories where the main characters are taking on the villains of disease, fighting epic life and death struggles, and relying on everyday heroes to develop medical breakthroughs to save the day – You’re our kind of nerd.   

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

We dare to think bigger and lead with integrity, courage, drive, and collaboration to pursue excellence. If you’re ready to take the next step in your creative career, we invite you to explore the opportunities ahead.

REQUIREMENTS 

We are seeking a seasoned creative professional with at least 2 years of experience as a Senior Copywriter in an HCP centric agency or equivalent organization. Experience in pharmaceutical and healthcare communications is essential, including a minimum of 2 years managing at least one junior copywriter. 

A strong portfolio demonstrating conceptual thinking, craft, and innovative multichannel solutions—across KOL videos, congress educational experiences, DSA campaigns, AOR campaigns for HCPs, websites, banners, and ICVAs—is required. 

OVERVIEW OF THE ROLE 

The Copy Supervisor role is designed for candidates who have worked extensively within a creative agency environment— 4-7 years on creative teams — with demonstrated experience providing creative leadership, oversight, and strategic direction. 

The ideal candidate is ready to take a more senior role on a brand, partnering closely with art directors in a fast-paced environment. Confidence in concepting and selling ideas, presenting to clients, and executing work to exceed expectations is essential.  

Copy Supervisors collaborate deeply with Account, Medical Strategy, and Technology teams. They maintain a strong copy/art partnership and can confidently represent the creative team when needed. Candidates must show a passion for producing award level creative work, a deep understanding of the medical communications business, and the ability to elevate brand storytelling through close partnership with clients, strategic teams, and scientific colleagues. 

EXPERIENCE AND EXPERTISE 

• Demonstrated leadership across creative and brand teams, including examples of selling innovative work to clients and driving exceptional execution.
• A strong, thoughtfully curated portfolio showcasing award-winning creative across all media. Candidates should be prepared to walk through projects from briefing through execution and results.
• Deep knowledge of multiple therapeutic areas, including the strategic imperatives of brands previously supported.
• Ability to lead a team— Copywriter, Art director, studio designer —helping them grow while guiding the work.
• Professional presence and the ability to represent OmnicomHealth confidently with clients. 
• BA/MA in English, Journalism, Advertising, or equivalent experience.
• Strong collaboration skills with the ability to work independently when needed.
• Excellent verbal and written communication skills.

RESPONSIBILITIES 

Creative Leadership & Concept Development 

• Create comprehensive copy platforms for assigned accounts.
• Partner with art directors to develop conceptual approaches that meet client objectives.
• Bring strategic marketing understanding to creative development and execution.
• Review and refine copy to ensure accuracy, strategic alignment, and creative excellence.
• Present creative concepts persuasively to clients.

Client & Cross Functional Collaboration 

• Develop a thorough knowledge of client business and therapeutic categories.
• Collaborate closely with Account, Medical Strategy, and Tech teams to ensure aligned and integrated solutions.
• Maintain strong relationships with Editorial, Traffic, and other agency partners.
• Attend client meetings, status updates, research sessions, and relevant trade shows, sharing insights with team members.

Regulatory & Scientific Rigor 

• Prepare and submit work for Med/Legal/DDMAC review.
• Maintain familiarity with scientific and medical information pertaining to agency brands.
• Understand market research processes to help create test materials and interpret insights.

Team Leadership & Mentorship 

• Manage, mentor, and supervise Junior Copywriters and Copywriters.
• Provide constructive feedback and guide professional growth.
• Oversee copy development from startup through production.
• Route copy to senior creative leaders for review as needed.
• Function autonomously day-to-day while involving leadership in major decisions.

Operations & Professionalism 

• Maintain awareness of advertising and marketing trends.
• Work efficiently across multiple projects, setting priorities and delegating appropriately.
• Uphold agency quality standards in all client service interactions.
• Maintain accurate timesheets and foster a positive, collaborative team culture.

Management Responsibilities 

• Review and approve timesheets (if applicable).
• Participate in performance evaluations and help resolve staff issues.
• Train new hires on account processes and workflows.
• Monitor daily account workloads to support operational efficiency.

PERSONAL SKILLS 

We have high standards—and we look for people who thrive within a collaborative, curious, excellence driven team. You should be receptive to direction, eager to learn from senior creatives and peers, and genuinely interested in medical communications. 

The ideal candidate is motivated, flexible, communicative, and solutions oriented. You can overcome challenges creatively, embrace innovative thinking, and stay current on digital and creative trends. You are well organized, able to work with geographically distributed teams, and comfortable communicating across channels. Occasional travel (less than 30%) may be required based on client needs. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• $95,000 - $120,000

At Remedy Edge, we believe health can’t wait. 

The stakes are higher. The pace is faster. And hesitation costs lives. 

That’s why Remedy Edge exists - to bring urgency to health. 

Urgent thinking. Urgent creativity. Urgent action. 

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people - from awareness to action, from delay to decision, from possibility to progress. 

Because when health is on the line, every moment matters. 

And every edge counts. 

Inclusivity 

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity. 

Flexibility 

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge. 

Who We Are 

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care and drives meaningful change for the brands and patients who can’t afford to wait.  

Title: Copy Supervisor, Patient

Department/Discipline: Copy 

Location: New York, NY  

Responsibilities: 

• Writes and supervises solid, intelligent, brand-appropriate, creative pieces in a variety of communication forms (eg, sales aid, direct mail) for a variety of audiences (eg, healthcare professionals, patients, consumers) 

• Supervises all copy in all communications related to their brand(s) 

• Gives strong, clear direction to writers 

• Exhibits strong creative ability, as shown in ads/other forms of communication, created in partnership with an art director 

• Has an ability to understand and process healthcare information 

• Thoroughly understands their assigned brand(s)—indication, therapeutic implications, competition - and regularly researches trends in the appropriate area(s) 

• Contributes strategically to the long-term vision of the brand, internally and with client 

• Works well independently while always making sure that all creative work they write or supervises is approved by supervisor/CD 

• Submits copy/concepts to supervisor and AE in a timely fashion, with enough time for revisions before copy goes to client 

• Leads teammates; maintains a strong relationship with Editorial, Art, and Account Services  

• Presents points of view articulately and persuasively with client 

• Is the “brand champion.” Makes contributions to the success of their brand(s) that the client sees as meaningful and proactive. Enhances client’s confidence  

• Identifies opportunities to generate work with clients beyond already-contracted activity. Actively pursues these opportunities 

• Exemplifies the values and contributes to the overall culture of the agency 

Qualifications and Experience: 

• Bachelor’s Degree 

• Portfolio that demonstrates strong conceptual abilities and writing skills. 

Previous work experience as a writer in advertising 

• Team Oriented 

• Presentation Skills 

• Management Skills 

• Pharma/Healthcare Exp 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• $101,500 - $129,000

At Remedy Edge, we believe health can’t wait. 

The stakes are higher. The pace is faster. And hesitation costs lives. 

That’s why Remedy Edge exists - to bring urgency to health. 

Urgent thinking. Urgent creativity. Urgent action. 

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people - from awareness to action, from delay to decision, from possibility to progress.