Research Associate, Patient-Centered Outcomes

Who we are: Adelphi Values is a leading health outcomes consultancy that works with a wide range of pharmaceutical companies. The Patient-Centered Outcomes (PCO) team are global leaders in the selection, development, validation, and use of Patient-Reported Outcome measures (PROs) and other Clinical Outcome Assessments (COA). We are a dedicated team of researchers proud of our friendly, supportive culture, reputation for high-quality research, and client service which puts the patient at the centre of drug development.

What we do: Our purpose is to improve patients’ lives by informing healthcare decisions. We do this by supporting clients in the selection, development, psychometric validation, and implementation of COAs that form clinical trial endpoints or are used in clinical practice to support the evaluation of the patient experience and assessment of treatment benefit.

What we are looking for: A highly motivated entry-level Research Associate with a passion for applying and enhancing their healthcare research skills in a challenging and rapid-moving field. You will have an undergraduate/postgraduate degree (BSc, MSc, or similar) in health psychology, psychology, psychological research methods, sociology, or life sciences. Work experience in a related research or health setting is desirable but not essential. You should ideally have knowledge and experience of literature review methodology, qualitative/quantitative analysis, and research design including data collection, analysis, interpretation, and dissemination. Experience of questionnaire development is desirable but not essential. Fluency in Microsoft Office packages, organisational skills, self-motivation, and attention to detail is essential, along with a teamwork ethos and an appetite for working in a fast-paced, fun environment. You must have eligibility to work in the UK.

How you fit in: You will join a dynamic team of researchers with a passion for excellence in research and client service. You will have a genuine interest in understanding, evaluating, and communicating the patient perspective. You will have the opportunity to learn about many different health conditions and develop your skills in qualitative, quantitative, and mixed methods research.

You will be involved in studies focused on the selection, development, psychometric validation of COAs. You will be involved in a range of research activities including conducting literature reviews, developing study protocols and statistical analysis plans, preparing study documentation for ethical review, the recruitment and interviewing of study participants, data analysis, the reporting of study findings, and writing conference abstracts/posters, and journal manuscripts. You will be involved in multiple projects at any one time so good communication and organisational skills are essential.

What we offer: Our benefits package includes a competitive salary, performance-related rewards, health insurance, pension, and on-site gym membership. We provide support for training and development along with career progression opportunities. This position is based at our head office in the pretty village of Bollington, near Macclesfield. This position is a hybrid role of office and home based working, with ~2 days minimum expected in the office. Therefore, it would be preferable for you to be within commuting distance of Bollington.

If you are looking to work in a professional, challenging, and rewarding environment click ‘apply’, and apply directly via our website.

Recruiters

Applications from recruitment agencies will not be accepted.

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team! 

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Our office is located in New York; NY and we are flexible to hybrid or a permanently remote arrangement. We value passionate and dedicated researchers who are committed to a team oriented environment with career support and advancement opportunity. 

Your responsibilities include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 

• Quantitative Project Directors will begin their tenure with Adelphi Research in Quantitative research but will also be exposed to qualitative research. It is expected that a Quantitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the qualitative area 

• In person client travel is required  

Quantitative Research Skills 

• Participate in market research software training 

• Run analysis using market research software  

• Write first drafts of screeners and questionnaires, make edits to questionnaires, based on project lead and client feedback 

• Participate in an in-person pretest sessions, moderate in-person/telephone pretest sessions 

• Understand how to check soft launch data and how to monitor fieldwork through reportal 

• Check online surveys thoroughly to ensure they are programmed accurately  

• Understand how to check a data set to ensure logic is being followed 

• Provide direction for report template creation* 

• Provide direction for data file cleaning, run basic tables for output from analyses 

• Draft sections of, or entirety of report with direction and at the discretion of the project lead 

• Check data in reports for statistical significance, check codes on open-ended questions 

• Post data, if required, understand how to QC posted data 

• Present to ‘friendly audience’ on relatively simple/focused studies 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 

• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 

• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 

• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 

• Creative, innovative and analytical thinker with outstanding communications and organization skills 

• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $60,000 - $70,000

Research Manager (RM)

Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)

Job Location: Based in our HQ office in Bollington, Cheshire, UK, however, we offer great flexibility and hybrid working.

Whilst virtual client engagement and execution of research has been virtual since 2020, we do expect travel to be part of this role in the future.

About Adelphi Research: Adelphi Research is a global market research consultancy. As an Adelphi Group company, we’ve been providing insights that impact strategic decision-making for pharmaceutical and healthcare organisations for over 30 years. Our work focuses on designing and delivering insights that inspire action and drive change our clients seek to achieve. It is through the continuous development of our people and honing of our culture we drive our successes.

We are a dynamic, creative, and connected team with a thirst for learning, which is reflected in the meaningful relationships that we develop, both internally as a team and externally with our clients.

From our HQ offices in the UK and USA, we carry out research globally, working across a wide range of therapy areas. 

We have invested time and development in adopting a model of transformational growth and change, which provides diverse opportunities for our teams to experiment in the spirit of continuously improving what we do.

The role: Our Research Managers are integral to designing and delivering great, creative solutions for our clients.  You will have a thirst for personal development and experimentation, picking up the leadership of key initiatives set by the wider management and leaderhip teams.

You should have established excellent research and communication skills as well as delivering in a client centric, business focussed manner.

The Person: Whilst you may have more experience in either quantitative or qualitative research, the role will require you to work across both research types.

You will already possess strong skills, knowledge and application of market research techniques that are beyond the basics: from innovative qualitative techniques to potentially more complex quantitative approaches. In addition, you will be highly curious with the ambition to master a broad range of frameworks and methodologies to solve our clients’ business questions.

You aspire to be a positive role model for others. This translates into showing strong leadership and responsibility in the team, both for your direct reports and also for those that you are working with in organisational and project teams. You are able to develop and mentor others and ensure strong delivery through encouragement and constructive feedback.

Role requirements:  Our research managers are key in setting the expectations and ensuring the execution of high quality, day to day project management.  This ensures that when we design a piece of research that needs to provide important insight for our clients to shape their strategies, that we do in fact deliver and delivery extremely well on each engagement. 

You will excel in designing and developing highly impactful approaches to answering our clients’ key business questions.  This will also be achieved with impeccable attention to quality, clear direction for the team, and effective guidance in our work with our local market partners

In your successful project delivery, you will directly impact our closeness with our clients, instilling confidence and providing ongoing inspiration to delivery of insight.

While not a KPI as yet in your career path, the role is a springboard to account management strategy, and those in this role will enjoy engagement with client planning and ideation on ways to keep what we do with our clients fresh.  You will be able to take on proposal design and be involved where possible in pitching new business.

The role is also the beginning of people management responsibility, playing a part in the development and progression of our incoming graduates and executives in the team.

We have embedded a way of working together known as Radical Candor, which ensures we care personally and challenge directly, both to amplify talent and performance as well as address challenges in a timely and effective fashion.

Core competencies - You must be able to demonstrate the following:

• Evidence of exposure to all aspects of the market research processes from set up through to presentation; including competence in questionnaire/discussion guide design, project management, data analysis and interpretation, creation & delivery of presentations based on client objectives
• Confidence and experience at presenting research finding to clients in a dynamic and clearly understood manner (virtually and in person)
• Ability to lead and deliver multi-country research assignments with minimal supervision. It is expected that you will independently lead some client engagements, whilst for others, you may be working with a Research Director or Senior Director
• Ability to contribute to proposals is a skill that is expected to develop in this role
• Excellent organisation & communication skills
• Attention to detail is crucial
• Ability to work as part of a team as well as independently motivated
• Ability to motivate others, though leading by example as well as direct line management.
• And most importantly, passion for what you do and a personal desire to progress

Package:  Adelphi Research offer a competitive package based on experience, plus an annual incentive plan based on Company and personal performance.

The role will attract a higher salary if you are already an experienced RM and can bring additional skills to our team, such as fluency in a relevant foreign language, or experience of more advanced research technique (e.g. quantitative segmentation, conjoint experience or qualitative projective techniques).

We invest heavily in your career development and offer continuous development opportunities /courses to support your growth, regardless of level.

In addition to your salary package, we also provide:

• Company laptop
• Free-gym membership
• Health insurance (taxable benefit)
• Pension benefits

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team! 

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Our office is located in Doylestown; PA and we are flexible to hybrid or a permanently remote arrangement. We value passionate and dedicated researchers who are committed to a team oriented environment with career support and advancement opportunity. 

Your responsibilities include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 

• Quantitative Project Directors will begin their tenure with Adelphi Research in Quantitative research but will also be exposed to qualitative research. It is expected that a Quantitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the qualitative area 

• In person client travel is required  

Quantitative Research Skills 

• Participate in market research software training 

• Run analysis using market research software  

• Write first drafts of screeners and questionnaires, make edits to questionnaires, based on project lead and client feedback 

• Participate in an in-person pretest sessions, moderate in-person/telephone pretest sessions 

• Understand how to check soft launch data and how to monitor fieldwork through reportal 

• Check online surveys thoroughly to ensure they are programmed accurately  

• Understand how to check a data set to ensure logic is being followed 

• Provide direction for report template creation* 

• Provide direction for data file cleaning, run basic tables for output from analyses 

• Draft sections of, or entirety of report with direction and at the discretion of the project lead 

• Check data in reports for statistical significance, check codes on open-ended questions 

• Post data, if required, understand how to QC posted data 

• Present to ‘friendly audience’ on relatively simple/focused studies 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 

• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 

• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 

• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 

• Creative, innovative and analytical thinker with outstanding communications and organization skills 

• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $60,000 - $70,000

Adelphi Real World – Programme Executive (Research):

Adelphi Real World is a global consultancy in healthcare.  We collect and interrogate real world data to aid the pharmaceutical industry in understanding the management and treatment of specific diseases. This understanding informs the successful development of pipeline assets and the positioning of inline products. Real world data can also be used to leverage Health Outcomes / Economic argumentation through statistically validated publications.

The role: The role is to assist with the project team to provide support and development on Disease Specific Programmes (DSPs).  Thus, gaining a good understanding of all stages within the research process and a basic knowledge of research techniques.  To gain a good understanding of Adelphi Real World systems, processes and products. There is a clear career path within Adelphi Real World which provides on the job training. Assessment systems are in place to provide monitoring and a platform for the candidate to develop. ARW believe in rewarding high performance – so our benefits include competitive salary, pension, performance related rewards, a generous holiday allowance, private health insurance and on-site gym membership, together with support for further qualifications, in a friendly and informal office environment. The position is based at our head office, in a stunning location just outside Manchester.

Your initial responsibilities will include:

• To provide support on DSP’s (with supervision) through
• Creation of DSP materials/questionnaires
• Checking of translations with guidance
• Exposure to briefing agencies
• Exposure to working with Data Processing
• Undertaking analysis of tabular data
• Becoming familiar with your allocated disease areas
• Attendance of internal meetings / client teleconferences
• To be able to produce analysis and charts using powerpoint with supervision
• Able to suggest ideas as to presentation of information
• Able to assist in writing client reports with supervision
• Interpret basic data in charts
• Annotate basic figure comparisons
• To monitor suppliers (fieldwork/DP databases)
• Liaising and monitoring the progress of fieldwork

The person:

• A high level of interpersonal skills and working as a team player.
• Good organisational and time management skills.
• A high level of numeracy, analytical, and interpretive skills.
• Proactive approach to work.
• Basic PowerPoint, Excel, Word are essential

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Your responsibilities as a Qualitative Project Director include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 
• Qualitative Project Directors will begin their tenure with Adelphi Research in qualitative research but will also be exposed to quantitative research. It is expected that a Qualitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the quantitative area 

Qualitative Research Skills 

• Participate in in-house moderator training, writing first drafts of screeners and discussion guides making edits to guides based on project lead and client feedback 
• Conduct telephone/in-person in-depth interviews with supervision 
• Set up fieldwork, monitor recruiting and quality of recruiting 
• Prepare report appendices  
• Prepare preliminary analysis of results from in-depth and focus group research 
• Draft sections of, or entirety of report with direction and at the discretion of the project lead  
• Review audio, videotapes of interviews and notes for verbatims and analysis 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 
• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 
• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 
• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 
• Creative, innovative and analytical thinker with outstanding communications and organization skills 
• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• SALARY RANGE - $60,000 - $70,000

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others.   

 We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team!  

 If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you!  

Title: Director, Qualitative Research  

Department/Discipline: Research   

 Who we’re looking for:  

• A stellar market research professional with 8 – 12 + years of experience, preferably all in pharmaceutical/healthcare space  

• Ability to generate sales and repeat business by fostering strong client relationships and seeking referrals   

• Passionate about knowing our clients’ strategy, and ability to consult strategically and deliver solid, insightful reports and presentations  

• Significant depth of qualitative market research experience including moderation   

• Must be able to mentor both junior and senior staff in both qualitative market research and pharmaceutical industry knowledge  

• Expert in moderating telephone/in-person in-depth interviews and focus groups   

• Curious and open to exploring new methods and spearheading the development of new market research techniques, solutions and methods  

What you can expect:  

• You will be part of a team where your contributions are recognized and appreciated.  

• You will be challenged and grow as you use your talent to develop new business, nurture existing relationships  

• You can expect to contribute to the company’s overall strategic direction as a participant in senior leadership meetings.  

• You will be encouraged to think differently and apply your creativity to develop new research techniques/methods that deliver new insights and/or identify process efficiencies to improve our business   

What you need to do the job:  

• Eight to 12 years of hands–on experience designing and implementing qualitative research studies at all stages of the drug life cycle for the pharmaceutical/biotech industries  

• Demonstration of a deep understanding of the market research needs of pharmaceutical and biotech products in various stages of the product life cycle (Phase 2 through Phase 4 clinical trials, pre-launch promotional development, in-line/mature products)   

• High level of expertise in elevating results from qualitative studies to be business focused, strategic and insightful   

• Excellent presentation skills  

• Experienced collaborative leader of both senior and junior level team members  

• Demonstrable experience in building and expanding new business relationships and expanding/nurturing relationships with current clients in the pharmaceutical/biotech industries  

• Ability to meet specific sales goals  

• Must have experience in vendor/supplier market research, preferably in pharmaceutical research  

• Minimum of bachelor’s degree, advanced education preferred  

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.  

• $120,000-$150,000

Job Vacancy

Director 

Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)

Job Location: Based in our HQ office in Bollington, Cheshire, UK with potential for some remote working for the right candidate. Must have ability and willingness to travel widely within Europe, as required to deliver to clients

About Adelphi Research: Adelphi Research is a leading market research-based consultancy with a focus purely on the pharmaceutical and healthcare sectors. For over 25 years, we have partnered with most of the world’s leading Pharmaceutical Companies to design and deliver research solutions that generate meaningful insights and inspire commercial decision making.

From our HQ offices in the UK and USA, we provide global research coverage, with the majority of our projects being multi-country in nature, including a mix of Western Europe and the Nordics, North America, South America, Australia, China and Japan. We are increasingly delivering research projects with coverage of the Middle East, Eastern Europe and Russia.

The role: Due to successful client growth an exciting opportunity has arisen for a Director to join Adelphi Research.

A strategic position focused on building and managing client relationships through the design and delivery of high quality, strategic insight. Most suited to a business-minded leader with extensive pharmaceutical market research experience, who wishes to impact the shape and future of our business.

The Person: You will be excited by the prospect of designing, managing and delivering all aspects of work commissioned by our clients;

have a constant eye on creating and presenting high quality insights – putting spark into research opportunities with new clients and maintaining excitement and freshness in relationships with existing clients.

You may have a particular talent in a specific area of market research, but are conversant across the full range of tools and techniques we use to address our clients’ business questions. 

You will want to play an important role in our wider management team, and be highly engaged in shaping our direction.  Our company success is determined by individual drive and focus and you will want to be at the centre of this.

Role requirements: Reporting directly to a member of our Leadership Team (LT) you will be heavily involved in leading the business through great client management, winning new business with existing and new clients, and being a role model for the wider team.

This role is the flesh and blood of our business, as our Directors provide the glue in our critical client relationships.  Clients are the reason we exist, and these relationships need to be nurtured, so that clients always say they feel Adelphi Research are an essential partner in their success.  This applies to existing clients as well as new clients. 

In conjunction with securing and growing clients, there are sales and profit targets associated with this role because of its importance to our business success.

The scope of work we deliver for our clients spans a range of qualitative and quantitative approaches.  Big picture thinking is essential in order to make what we learn actionable.  Mentoring talent within the team is critical to ensuring we continuously deliver impact from our work.

Core competencies- You must be able to demonstrate the following:

Company and Client Management

• Lead / master in an area that is organisationally beneficial (can be change programmes, therapy area experts, supporting one of the business workstreams etc – something that they really push forward and are passionate about)
• Confident and proactive at BD skills, owning client accounts and contributing to a wider breadth of accounts
• Lead for allocated clients, including ensuring influx of business
• Identify new business opportunities and gain meetings to build relationships that deliver RFPs
• Develop key accounts
• Design and produce outstanding / winning client proposals
• Achieve financial goals
• Develop long term commercial plans for the business / your accounts
• Excellent communication skills

Research and Delivery Expertise

• Proficient in the design of high level custom qualitative and quantitative studies, with significant expertise in at least one area
• Strong analytical skills and report design
• Create and deliver visually impactful and action-focused presentations and reports with clear strategic guidance, efficiently and profitably
• Communicate your thinking with clarity to clients
• Lead project teams by providing clear guidance and direction
• Confident to foresee/avoid/manage problems and provide solutions

People Management

• Understanding of, and input into, personal development of all members of staff
• Specific mentoring and career development responsibilities for direct reports
• Skillful in providing both positive and critical feedback
• A positive role model across the whole business driving team engagement and motivation

Qualifications and Experience:

• Degree level qualified (2:1 as a minimum in a relevant area), ideally with a relevant advanced qualification (e.g. MSc, PhD, MBA)
• 10+ years of market research experience, ideally within an agency environment. Client-side experience also desirable
• Significant healthcare/pharmaceutical research experience with proven track record of client growth and delivery on financial goals
• Experience across all research approaches, but able to demonstrate expertise and client credibility in at least one area
• Expertise and experience in specific therapy areas
• Foreign languages are desirable

Package:

• Adelphi Research offer a competitive remuneration package consisting of base salary, quarterly performance-based bonus and car allowance.
• If you have expertise in advanced quantitative research (e.g. segmentation, conjoint etc.) and/or have strength and significant experience in oncology or haematology then this experience will be reflected in your package
• In addition to your salary package, we also provide:
  • Company laptop
  • Free-gym membership (based at our office)
  • Health insurance (taxable benefit)
  • Pension benefits