About the team

About the Role

What you’ll be doing

• Oversee the design, implementation, and maintenance of scalable and resilient cloud infrastructure on platforms spanning AWS and GCP. Ensure high availability, reliability, and performance of critical systems
• Collaborate with your peers to be responsible for the entire software lifecycle, seek the right problem to solve, and strive for excellence
• Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
• Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
• Collaborate with security teams to ensure the integrity and security of infrastructure and applications. Implement security best practices and compliance standards
• Identify performance bottlenecks and optimize system resources for maximum efficiency. Conduct regular performance tuning and capacity planning exercises
• Drive continuous improvement initiatives within the team and across the organization. Proactively identify areas for enhancement and implement solutions to address them
• Maintain comprehensive documentation of systems, processes, and procedures. Foster a culture of knowledge sharing and contribute to the collective learning of the team
• Participate in 24x7 on-call rotation, and be available to work with global teams in the event of critical outages

We’re excited if you have

• 12+ years of experience in DevOps/SRE roles
• Experience in cloud-focused software development, preferably in Go, Python, or other object-oriented programming languages
• Experience with a number of the following: ECS, Docker, Kubernetes, Envoy, Istio, Linkerd, Solo
• Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation
• Strong understanding of distributed systems, microservices architecture, and cloud-native technologies
• The drive and self-motivation to understand the intricate details of a complex infrastructure environment
• Strong proficiency in cloud platforms such as AWS, Azure, or GCP
• Solid understanding of networking, security, and compliance principles
• Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment
• Certifications in relevant technologies such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP) are preferred
• BS Degree in Computer Science or Equivalent
  
  

#LI-SK8

About the team

The Roku APPS team is a group of highly skilled technologists that builds innovative platform products and services that enable over 100M+ users and streaming devices. We connect users to the streaming content they love and enable content publishers to build and monetise large audiences. We work on a range of critical services that power the Roku eco-system, including device and account setup, identity, authentication, channel distribution to devices, and channel publishing.

About the role

We're now looking for a talented and experienced Backend Engineer to join Roku APPS team. The ideal candidate will have a strong background in microservices. If you have a consistent track record improving large scale systems and enjoy building consumer-facing platform, and If you are innovative at heart and have a great balance on learning, organising, building, and enjoy making an impact, this role might be a great fit for you! 

What you will be doing

• Build extremely large-scale platform products and services, used both by Roku engineers from across the company, and directly by consumers across millions of devices
• Work with Product/Design teams to iterate and build software, taking a concept from ideation to its production deployment and support
• Lead efforts to evaluate new technologies and continue to push for best practices across the entire development life cycle, including code and design reviews
• Managing project priorities, deadlines, and deliverables
• Participate in Agile development process, including scoping, technical design, coding, testing, deployment, and maintenance

We're excited if you have

• 8+ years of experience building large-scale distributed systems
• 5+ years working with cloud-based platforms and infrastructure
• An understanding of system concepts and approaches such as eventual consistency and CAP theorem
• Ability and desire to lead the design and implementation of backend services coupled with a deep understanding of different data platforms
• Deep experience in building microservices using Java for container platforms such as Docker or Kubernetes
• Solid understanding of databases such as Aurora MySQL and DynamoDB
• Hands-on Experience working with AWS ALB, ECS, RDS, or similar cloud services
• Experience with a breadth of protocols and data formats such as REST, WebSockets, HTTPS, JSON, and Protobuf
• Demonstrated ability to drive timely consensus in design with other senior team members
• Bachelors or Master’s degree in Computer Science, Engineering, or equivalent

#LI-SJ1 

About the team

• ML infrastructure: Help build a first-class machine learning platform from the ground up which manages the entire model lifecycle - feature engineering, model training, versioning, deployment, online serving/evaluation, and monitoring prediction quality.
• Data analysis and feature engineering: Apply your expertise to identify and generate features that can be leveraged by multiple use cases and models.
• Model training with batch and real-time prediction scenarios: Use machine learning and statistical modelling techniques such as Decision Trees, Logistic Regression, Neural Networks, Bayesian Analysis and others to develop and evaluate algorithms for improving product/system performance, quality, and accuracy.
• Production operations: Low-level systems debugging, performance measurement, and optimisation on large production clusters.
  Collaboration with cross-functional teams: Partner with product managers, data scientists, and other engineers to deliver impactful solutions.
  Staying ahead of the curve: Continuously learn and adapt to emerging technologies and industry trends.

• Bachelors, Masters, or PhD in Computer Science, Statistics, or a related field.
• Experience in applied machine learning on real use cases (bonus points for ad tech-related use cases). Min 5 years of total experience.
• Great coding skills and strong software development experience (we use Spark, Python, Java).
• Familiarity with real-time evaluation of models with low latency constraints.
• Familiarity with distributed ML frameworks such as Spark-MLlib, TensorFlow, etc.
• Ability to work with large scale computing frameworks, data analysis systems, and modelling environments. Examples include Spark, Hive, NoSQL stores such as Aerospike and ScyllaDB.
• Ad tech background is a plus.
• AI growth mindset / AI Literacy
  
  
  

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. As we strive to influence the future of television globally, including TV advertising, the ongoing success depends heavily on our investment in the Content Management System. With Roku providing millions of movies, episodes, news, and channels, the Content Management System plays a vital role in managing content ingestion, selection, enrichment, and curation. We are seeking engineers capable of developing, designing, and deploying highly scalable, dependable applications, tools, and automation frameworks essential for efficiently handling the vast volume of content in our pipeline.

About the role

Roku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in the Roku Cloud TV Platform, so we deliver high quality streaming TV experience at a global scale.

You will be part of the Roku Content Management System and Tools Engineering team, playing a key role in developing the next generation content management systems that drive content ingestion, selection, management, and curation workflows. These systems are vital for empowering critical functions like Search and Recommendation on the Roku Platform. Your projects will have a direct impact on millions of Roku users globally. Throughout, you'll collaborate with key stakeholders across various Roku engineering teams and take the lead in designing our content management system.

The ideal candidate will demonstrate strong technical leadership, bring endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and commercial teams within Roku and across external strategic partner organizations. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.

What you’ll be doing

• Lead and grow a high-performing engineering team responsible for content ingestion, enrichment, QC automation, and partner portal systems.
• Architect and scale distributed systems that handle millions of assets and metadata records, ensuring reliability and low-latency processing.
• Collaborate with product and operational partners to deliver a world-class Partner Portal that empowers studios, networks, and content providers to onboard and manage their catalogs seamlessly.
• Drive automation across video, audio, artwork, and metadata QC, integrating AI/ML-based services to improve accuracy and efficiency.
• Partner cross-functionally to streamline content delivery and operational workflows.
• Provide technical direction, conduct code and design reviews, and ensure best practices in performance, observability, and security.
• Manage individual project priorities, deadlines and deliverables  
• Recruit and mentor engineers, fostering a culture of technical excellence, innovation, and accountability.

We’re excited if you have

• 5+ years proven track record in hiring, building and leading high-caliber product engineering teams.
• 8+ years of software development experience with deep technical knowledge and expertise in building high availability, large-scale distributed systems and services.
• Proven experience in building scalable, distributed backend systems in cloud environments such as AWS, GCP or Azure.
• Strong understanding of microservice and event-driven architectures, including experience with messaging and streaming frameworks like Kafka, SQS, or similar technologies.
• Strong leadership, collaboration and communication skills in working with cross-functional teams across the organization and delivering on big and ambitious goals.
• Deep understanding of content management, metadata processing, and media workflow automation.
• Experience in designing or integrating partner-facing platforms or portals for content or data management.
• Ability to handle periodic on-call duty as well as out-of-band requests; strong written and verbal communication skills.
• Bachelor’s degree in computer science plus 8 years of experience or equivalent; Master's degree preferred.

#LI-SJ1

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities. Roku offers millions of options to our users: movies, episodes, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineer, Content Platform who can drive further innovation.

About the role

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities.

Roku offers millions of options to our users: movies, shows, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineering Manager who can drive further innovation.

The person in this role will leverage their technical skills, business intuition, and analytical thinking to build best-in-class machine learning products. This includes integrating Generative AI capabilities and Vision Models to enrich content quality and user engagement. This is a role for a hardened ML practitioner and a highly skilled organizational leader. You will be the architectural and operational bridge between deep AI research and fast-paced product delivery. If you know how to build a 3-year vision for content discovery and translate it into 2-week shipping cycles, this is your team.

What you’ll be doing

• Vision & Strategy: Define the roadmap for ML within the Content Platform..
• Technical Leadership: Provide high-level guidance on model architecture and MLOps infrastructure to ensure models are scalable and production-ready.
• People Management: Lead and grow a high-performing team of ML Engineers. You will be responsible for career development, performance management, and maintaining a culture of rigorous experimentation.
• Cross-Functional Execution: Partner with Product, Engineering, and Content Strategy to align ML initiatives with business goals.
• Delivery: Champion a culture of incremental delivery. Balance long-term R&D with the need to deliver measurable improvements to the production environment.

We’re excited if you have

• 10+ years of total experience in software/ML engineering, with at least 5 years in a dedicated people management leadership role.
• MS or BS in Computer Science, Mathematics, or a related quantitative field.
• You possess a deep theoretical and practical understanding of Machine Learning. 
• You understand the business of streaming and how ML directly impacts the bottom line.
• You can explain complex model to a non-technical executive just as easily as you can debate architecture with a seasoned engineer.
• Proven track record of deploying large-scale ML models into production environments.
• Experience with modern ML stacks (e.g., LLMs, PyTorch, TensorFlow, Spark, and cloud-native MLOps tools).

About the Team & Role 

The Roku Pay, Core Payments team has played a pivotal role in driving Roku’s rapid growth in online subscriptions, powered by a seamless in-streaming, on-TV purchase experience. Supporting a wide range of Roku teams, Core Payments enables transactions across multiple consumer touchpoints — including TV, web, mobile, and advertising. These teams employ diverse strategies to sell digital content, from Subscription Video on Demand (SVOD) and Transactional Video on Demand (TVOD) to Roku-branded devices and shoppable ads directly on the device.

Core Payments is now seeking a Senior Product Manager to lead the creation of our Payment Machine Learning Platform — a high-impact initiative designed to optimize payment retries, routing, and authorization success rates for our subscription business.
This platform will harness AI/ML to make real-time, data-driven payment decisions at scale, directly influencing revenue growth, reducing churn, and enhancing customer satisfaction. In this role, you will operate at the intersection of machine learning, payments infrastructure, and subscription growth, collaborating with engineering, data science, finance, and payment operations to deliver a platform that is both technically sophisticated and mission-critical.
The ideal candidate thrives in a fast-paced, highly technical environment, possesses deep knowledge of payments and subscription economics, and can balance strategic vision with hands-on execution. You will own the roadmap, drive flawless delivery, and continuously improve the platform through experimentation and data-driven insights. 

What You’ll Be Doing 

• Define and Drive the Roadmap: Partner with engineering, ML, and business stakeholders to define a high-impact roadmap for the Payment ML Platform, aligned to Roku’s subscription growth goals.
• Translate Business Goals into Product Requirements/Feature Guides, Convert business KPIs (e.g., authorization rate uplift, churn reduction) into clear product requirements, success metrics, and technical specifications. 
• Lead AI/ML Product Development: Collaborate with ML engineers and data scientists to design, train, and deploy models for retry prediction, payment routing, and fraud prevention.
• Champion Experimentation:  Design and oversee A/B and multivariate tests to validate hypotheses, measure incremental lift, and drive continuous improvement.
• Hands-On Execution: Roll up your sleeves to write PRDs, define acceptance criteria, review model performance dashboards, and troubleshoot issues with engineering.
• Stakeholder Management: Communicate roadmap progress, risks, and learnings to executives and cross-functional partners.
• Post-Launch Optimization: Monitor KPIs, identify opportunities for improvement, and prioritize enhancements to maximize impact.
• Ensure Compliance & Security: Work with legal and compliance teams to meet PCI-DSS, GDPR, and other regulatory requirements for payment data. 

We’re Excited If You Have 

• 8+ years in product management, ideally with experience in payments, fintech, subscription businesses, or ML-driven platforms. 
• Proven track record of shipping complex products in partnership with engineering, data science, and operations teams. 
• Strong understanding of payment processing flows, gateways, acquirer optimization, and retry logic. 
• Experience defining and measuring KPIs, running large-scale A/B tests, and making data-driven decisions. 
• Ability to articulate complex ML concepts to both technical and non-technical stakeholders. 
• Comfort working in fast-paced, highly iterative environments. 
• Bachelor’s degree in Computer Science, Statistics, or related field; MBA a plus. 

About the Team 

The DMP team plays a critical role in Roku’s Advertising organization, leading initiatives around audience management that power decision-making across the advertising ecosystem. We develop and manage products that enable advanced segmentation and audience management for advertisers while meeting the operational needs of internal teams. We work closely with Product Managers, Machine Learning, Ad Sales, Ads Operations, and multiple groups within Advertising Engineering to deliver high-impact solutions.Looking ahead, we are exploring AI-driven capabilities to further enhance the effectiveness of advertising campaigns and improve operational efficiency of our platforms. 

About the Role 

We are seeking a highly skilled Senior Software Engineer with deep expertise in big data technologies, including Apache Spark and Apache Airflow. This hybrid position bridges software engineering and data engineering, requiring the ability to design, build, and maintain scalable systems for both application development and large-scale data processing.In this role, you will collaborate with cross-functional teams to architect and manage robust, production-grade data products and APIs that power critical capabilities across the advertising platform. You will work with technologies such as Apache Spark, Apache Airflow, ScyllaDB/Cassandra, Aerospike, Kubernetes, and SpringBoot to deliver reliable, high-performance solutions. The ideal candidate is a proactive, self-motivated professional with a strong track record in building high-scale data services and a dedication to delivering exceptional results. 

What You’ll Be Doing 

Software Development 

• Design and build APIs and backend services using Spring Boot to support data products and audience management workflows. 

• Write clean, maintainable, and efficient code, ensuring adherence to best practices through code reviews. 

Big Data Engineering 

• Design, develop, and maintain data pipelines and ETL workflows using Apache Spark and Apache Airflow. 

• Optimize data storage, retrieval, and processing systems to ensure reliability, scalability, and performance. 

• Develop and fine-tune complex queries using Apache Spark for large-scale datasets. 

• Monitor, troubleshoot, and improve data systems to minimize downtime and maximize efficiency. 

API and Platform Development

• Design, Development, and maintain large scale, low latency API systems using SpringBoot and Kubernetes

• Maintain NoSQL Infrastructure including ScyllaDB and Aerospike

Collaboration & Mentorship 

• Partner with the machine learning team, software engineers, and other teams to deliver integrated, high-quality solutions. 

• Provide technical guidance and mentorship to junior engineers, promoting best practices in software and data engineering.

We’re Excited If You Have 

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience). 

• 8+ years of experience in software and/or data engineering with expertise in big data technologies such as Apache Spark, Apache Airflow.

• Expertise in developing low latency APIs
  

• Strong understanding of SOLID principles and distributed systems architecture. 

• Proven experience in distributed data processing, data warehousing, and real-time data pipelines. 

• Advanced SQL skills, with expertise in query optimization for large datasets. 

• Exceptional problem-solving abilities and the capacity to work independently or collaboratively. 

• Excellent verbal and written communication skills. 

• Experience with cloud platforms such as AWS, GCP, or Azure, and containerization tools like Docker and Kubernetes. (preferred) 

• Experience in AdTech, in advertising data platforms and audience management. (preferred)

• Strong programming skills in Python, Java, and/or Scala. (preferred) 

• Knowledge of CI/CD pipelines, DevOps practices, and infrastructure-as-code tools (e.g., Jenkins & Terraform). (preferred) 

• Expertise in developing low latency APIs

•  Experience with building Agentic AI systems to automate decision-making and enhance analytics workflows. (preferred)

• Experience in AdTech, in advertising data platforms and audience management. (preferred)
  

About the team

About the Role:

We are seeking a talented and experienced SRE (Site Reliability Engineering) Senior Software Engineer to join our dynamic team. The ideal candidate will have a strong background in SRE practices, cloud infrastructure management, and automation. If you have a consistent track record of architecting and building large-scale systems, enjoy solving intriguing system challenges at internet-scale, and if you are innovative at heart, and have a great balance of skills in learning, organizing, building, and enjoy making an impact, this role might be a great fit for you!

What you’ll be doing:

• Design & Infrastructure

  • Contribute to postmortem culture by facilitating comprehensive, blameless post-incident reviews that identify root causes, contributing factors, and actionable remediation items. Track incident trends to identify systemic issues and prioritize reliability improvements.

  • Implement chaos engineering practices to proactively identify failure modes, validate system resilience, and build confidence in recovery procedures. Conduct game days and disaster recovery exercises.

• SRE Process & Principles Implementation

  • Deploy and evolve SRE practices across the organization by establishing core SRE principles, frameworks, and methodologies. Define and implement service reliability practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets, to balance innovation velocity with system reliability.

  • Manage Error Budgets as a mechanism for making data-driven decisions about feature velocity vs. reliability. Track, report, and enforce error budget policies, facilitating conversations between engineering and product teams about risk tolerance and release decisions.

• Reliability Engineering & Infrastructure

  • Reduce toil through automation by identifying repetitive operational work and systematically eliminating it through infrastructure-as-code, automation frameworks, and intelligent tooling. Measure and track toil reduction efforts, aiming to keep toil below 50% of team time.

  • Implement capacity planning processes that ensure systems have adequate headroom to meet SLOs during peak traffic, unexpected load spikes, and degraded states. Develop predictive models and automated scaling mechanisms.

• Observability, Monitoring & Reporting

  • Build comprehensive observability systems that provide deep visibility into service health, performance, and user experience. Implement monitoring strategies based on the Four Golden Signals (latency, traffic, errors, saturation) and USE/RED methodologies.

  • Create SRE dashboards and reporting mechanisms that provide real-time visibility into SLO compliance, error budget consumption, and system reliability metrics. Develop executive-level reporting on reliability trends, incident impact, and improvement initiatives.

  • Establish alerting strategies that are actionable, symptom-based, and aligned with SLOs. Reduce alert fatigue by tuning thresholds and eliminating noise while ensuring critical issues trigger appropriate responses.

• Collaboration and Leadership

  • Partner with development teams to implement reliability from the design phase using SRE principles. Conduct design reviews focused on failure modes, scalability, observability, and operational concerns. Guide teams in building services that meet SLO requirements.

  • Collaborate through code reviews and design reviews, ensuring infrastructure-as-code, automation scripts, and reliability improvements follow best practices, are well-documented, and maintain high-quality standards.

  • Manage project priorities using error budgets as a decision-making framework. Leverage agile methodologies while ensuring reliability work gets appropriate prioritization alongside feature development.

• Operational Excellence & Continuous Improvement

  • Identify and eliminate performance bottlenecks through detailed analysis of metrics, traces, and profiles. Optimize system resources, tune configurations, and implement auto-scaling to ensure SLO compliance during varying load conditions.

  • Drive continuous improvement through SRE feedback loops by analyzing SLO violations, incident trends, and toil metrics to identify systemic improvements. Champion the reliability roadmap and advocate for technical debt reduction.

  • Maintain a culture of documentation and knowledge sharing by creating comprehensive runbooks, operational guides, system architecture documentation, and disaster recovery procedures. Ensure operational knowledge is distributed across the team.

  • Track and report on SRE metrics, including SLO compliance rates, error budget consumption, mean time to detection (MTTD), mean time to resolution (MTTR), toil percentage, and reliability improvement velocity.

• On-call & reliability

  • Participate in a 12x7 on-call rotation and be available to work with global teams in the event of critical outages

We’re excited if you have:

• Preferably 8+ years of experience in DevOps/SRE roles, with demonstrated expertise in implementing SRE principles, SLO/SLI frameworks, and error budget policies in production environments.

• Deep experience with observability and monitoring platforms such as Prometheus, Grafana, Datadog, New Relic, or equivalent, including experience building custom dashboards, alerts, and SLO-based monitoring.

• Strong background in incident management, including experience as an Incident Commander, conducting blameless postmortems, and implementing systematic reliability improvements based on incident learnings.

• Strong understanding of distributed systems and reliability engineering, including failure modes, fault tolerance patterns, circuit breakers, bulkheads, rate limiting, and graceful degradation strategies.

• Experience with a number of the following: Kubernetes, Docker, Service Mesh such as Istio, Envoy, Linkerd, Solo & ECS

• Experience in cloud-focused software development, preferably in Go, Python, or other object-oriented programming languages

• Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation

• Experience with CI/CD automation, including GitLab pipelines and other related tools.

• Strong hands-on experience with cloud platforms such as AWS, GCP or Azure

• Proven track record of implementing scalable, high-performance infrastructure solutions in fast-paced, dynamic environments

• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment

• Self-driven and detail-oriented with the ability to understand complex distributed systems and identify reliability risks proactively.

• Certifications in relevant technologies, such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP), are preferred

• BS Degree in Computer Science or Equivalent.

#LI-SK8

Presales Implementation Engineer

About Hexnode

Hexnode, the enterprise software division of Mitsogo Inc., was founded with a singular vision: to revolutionize and simplify the complexities of modern work. With a robust presence in over 100 countries, Hexnode UEM (Unified Endpoint Management) empowers organizations across myriad sectors to achieve operational excellence. By seamlessly integrating disparate tools into a cohesive ecosystem, Hexnode is not merely participating in but actively spearheading the transformation of the enterprise software and cybersecurity landscapes.

Job Summary

We are seeking a highly adept and driven Presales Implementation Engineer with a profound understanding of the Cybersecurity domain. The ideal candidate will possess extensive hands-on expertise with Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Monitoring and Management (RMM) platforms, or advanced Patch Management solutions. In this pivotal role, you will serve as a critical bridge between our cutting-edge security offerings and our valued clientele, meticulously deciphering their unique requirements, strategically contributing to the presales lifecycle, and ensuring the seamless deployment and optimal functionality of our comprehensive security solutions.

Key Responsibilities

• Strategic Solution Design: Collaborate intrinsically with sales and technical teams to meticulously analyse customer requirements, translating intricate business needs into robust, scalable, and technically sound security architectures.
• Expert Demonstrations & Proofs-of-Concept: Lead compelling product demonstrations, orchestrate intricate Proof-of-Concept (POC) deployments, and deliver impactful solution presentations to prospective and existing clients.
• Tailored Implementation: Architect and execute sophisticated security solutions, encompassing UEM, MDM, RMM, and Patch Management tools, meticulously customized to align with diverse customer needs and strategic business objectives.
• Advisory Leadership: Provide authoritative technical guidance and insightful consultative advice to clients throughout the entire presales engagement cycle.
• Proposal Development: Contribute significantly to the creation and refinement of bespoke proposals, comprehensive responses to Requests for Proposals (RFPs), and meticulous technical documentation.
• Deployment Excellence: Partner closely with both customers and cross-functional internal teams to guarantee the successful deployment, precise configuration, and flawless implementation of Hexnode's cybersecurity product suite.
• Technical Resolution: Proactively diagnose, troubleshoot, and expertly resolve complex technical challenges encountered during both the presales and post-sales phases.
• Industry Acumen: Maintain an unwavering commitment to continuous learning, staying abreast of the latest trends, emerging threats, and groundbreaking advancements within the cybersecurity domain, with a particular focus on MDM, RMM, and Patch Management.
• Client Empowerment: Empower clients by providing comprehensive support in the intricate management and robust security of their devices, networks, and endpoints.
• Customer Centricity: Uphold and elevate exceptional levels of customer satisfaction through the timely, efficient, and expert implementation of Hexnode's solutions.

Required Skills & Qualifications

• Experience: 4 – 8Yrs of progressive experience within the cybersecurity domain, with a demonstrated specialization in UEM (Unified Endpoint Management ) MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Security Framework Mastery: Profound understanding of contemporary security frameworks, intricate protocols, and best practices pertaining to device management, remote monitoring, and patch deployment.
• MDM Proficiency: Proven hands-on experience in the deployment, intricate configuration, and ongoing support of leading MDM solutions, including Microsoft Intune, Workspace One, or Ivanti.
• RMM & Patch Management Familiarity: Demonstrated familiarity with prominent RMM and Patch Management platforms such as Kaseya, ConnectWise, or NinjaRMM.
• Presales Engagement: Extensive hands-on experience in presales activities, encompassing impactful customer engagements, persuasive presentations, and dynamic product demonstrations.
• Exceptional Communication: Superior communication skills, with an innate ability to distil and articulate complex technical concepts with clarity and precision to both technical and non-technical audiences.
• Problem-Solving Acumen: Exceptional aptitude for managing customer expectations, rapidly identifying and solving intricate problems, and thriving under pressure in fast-paced environments.
• Foundational IT Knowledge: A solid foundational understanding of network security principles, robust endpoint protection strategies, and overarching IT infrastructure components.
• Education: Bachelor’s degree in computer science, Information Technology, or a closely related technical field (preferred). BE/B-Tech.

Desired Skills

• Industry Certifications: Possess industry-recognized cybersecurity certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or other relevant credentials.
• Advanced Security Experience: Prior experience in advanced network security methodologies and comprehensive endpoint management strategies.
• Cloud Security Expertise: Knowledge of cutting-edge cloud security concepts, architectures, and associated technologies.

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary 

We are looking for a Principal Software Engineer to drive technical excellence and scalability across our SaaS Employee Communications platform.

In this role, you will act as a hands-on technical leader, designing and delivering complex features, improving system performance and reliability, and mentoring engineers across the team. This position bridges Senior Engineers and Software Architects, translating architectural vision into robust, maintainable implementations while influencing architectural evolution through strong technical judgment and execution.

The ideal candidate brings deep SaaS expertise, hands-on experience with AWS managed & serverless technologies and a solid understanding of distributed system design.

Key Responsibilities 

• Lead the design and development of complex, high-impact systems and services.
• Translate architectural blueprints into scalable, production-grade solutions.
• Design and implement microservices and APIs with a strong focus on scalability, observability, and reliability.
• Own major features or components end-to-end, including performance optimization, resilience, and cost efficiency.
• Mentor senior and mid-level engineers, conduct code reviews, and uphold best practices in coding, design, testing, and CI/CD.
• Collaborate closely with Architects, Product Managers, and DevOps to ensure architectural alignment and high-quality delivery.
• Build and optimize services using AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, EventBridge, RDS).
• Ensure systems adhere to authentication, authorization, and compliance standards (OAuth2, OIDC, RBAC).
• Identify opportunities to improve system performance, scalability, and developer productivity.
• Advocate for continuous learning, experimentation, and innovation within the engineering organization.
• Maintain accountability for coding standards, engineering processes, and technical excellence.
• Use metrics and analytics to anticipate future engineering and scalability needs.
• Ensure compliance with data protection and privacy requirements, including GDPR, HIPAA, and PII best practices.
• Proactively identify and address technical debt and long-term improvement opportunities.

 Education & Experience 

• 8+ years of software development experience with demonstrated technical leadership in complex, distributed systems.
• Demonstrated strong hands-on experience in Java, with expertise in Spring Boot, concurrency, multi-threading, and RESTful service development.
• Proven experience with modern front-end frameworks such as React or Angular is mandatory for this full-stack role.
  
• Exposure to Node.js and TypeScript, including asynchronous programming and modular architecture is nice to have.
• Proven understanding of distributed systems, multi-tenancy, RBAC, and SaaS security principles.
• Hands-on experience with microservices architecture, Docker, Kubernetes, and AWS.
• Experience with observability best practices, including metrics, logging, tracing, and alerting.
• Strong knowledge of event-driven systems (Kafka, SNS/SQS, EventBridge, Kinesis).
• Experience with GraphQL federation and implementation.
• Experience with CI/CD pipelines, Git-based workflows, and automated testing (JUnit, Jest, Playwright, etc.).
• Proven ability to design scalable, high-performance, fault-tolerant systems in multi-tenant SaaS environments.
• Familiarity with GDPR and data privacy standards is a plus.
• Experience with infrastructure-as-code tools (Terraform, CDK) and modern observability stacks.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• Passion for continuous learning and a strong commitment to engineering excellence.
• Comfortable leading by example and driving best practices across teams.

Who We Are

• We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
• We live the Poppulo values each day, as they are key to everything we do.

Bring Your Best Self
We show up authentically, are self-aware and always strive to be better.

• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
• Poppulo is an equal opportunity employer.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
  Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. 

Lead /Sr Lead -Technical Writer
Experience: 13-15+ years
Location: Bangalore

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents, and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

About the Role:

We are seeking a Lead Technical Writer with leadership capabilities to manage documentation initiatives across product lines, drive process excellence, mentor writers, and collaborate closely with Product, Engineering, UX, and Release teams. The ideal candidate has deep experience in technical content development, hands-on expertise with documentation tools and automation platforms, and an ability to leverage AI-driven content acceleration to scale the documentation function.

This role requires someone who can balance hands-on writing, people management, and strategic enablement, ensuring documentation is accurate, consistent, discoverable, and aligned with product vision.

Key Responsibilities: 

Leadership & Collaboration

• Lead a team of technical writers, providing guidance on writing standards, structure, and best practices.
• Own end-to-end documentation strategy across multiple product lines (SaaS, on-prem).
• Partner with Product Managers, UX Designers, Engineering Leads, and Release Managers to ensure timely, high-quality documentation.
• Define documentation processes, review templates, style guides, and standards for consistency.
• Support cross-functional initiatives such as onboarding experience, knowledge base development, and customer-facing documentation content.

Documentation & Technical Writing

• Create, review, and maintain high-quality technical content including product guides, Release Notes, KB articles etc
• Translate complex technical concepts (Networking, Cloud, Security, DevOps, Automation, etc.) into clear, simple, audience-appropriate documentation.
• Ensure content accuracy, readability, and alignment with product behavior and branding standards.
• Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
• Passion for continuous learning, AI enablement, and modern documentation practices.
• Identify problem areas or structural deficiencies and proactively contribute to their improvement.

AI-Driven Documentation & Automation

• Use GenAI tools (ChatGPT, GitHub Copilot, Writer, etc.) to accelerate drafting, content summarization, quality checks, and content reuse.
• Implement AI-assisted documentation workflows (content repurposing, translation, metadata tagging).
• Contribute to structured content frameworks and knowledge models to enable future AI-driven documentation.
• Evaluate documentation automation tools and propose improvements for scale, accuracy and consistency.

Tools & Technologies:

Required:

• Documentation tools: MadCap Flare, Confluence, DITA/XML systems, Oxygen XML Editor
• Product documentation platforms: Git/GitLab/GitHub, CMS, Static site generators
• Diagramming tools: Visio, Lucidchart, Draw.io, Figma
• API documentation tools: Swagger / OpenAPI / Postman
• Content quality & proofreading tools
• AI tools for writing, content generation, and documentation automation
• Exposure to CI/CD pipelines
• Knowledge of HTML, XML, CSS, or scripting

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Communications, or related fields.
• 10–15+ years of experience in technical writing, with 3–5 years in a lead/managerial capacity.
• Strong understanding of software development lifecycle and agile methodologies.
• Strong written communication, editing, and information architecture skills.
• Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.

Why AppViewX?

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, the United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Platform Manager QE – SaaS Platform 

Location: Coimbatore / Bangalore
Experience: 10 to 14 Years

Who we are and What we do?

AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice.

Glimpse of our Team

The core of AppViewX quality lies in building predictable releases through strong engineering discipline, automation-first practices, and measurable quality outcomes. Our Platform Quality Engineering team partners closely with Platform Engineering, SRE, and Product Engineering to ensure platform reliability, scalability, and resilience under real-world workloads.

As a Platform Manager QE, you will focus on validating how the platform behaves at scale, ensuring multi-tenant SaaS stability, upgrade safety, and non-functional excellence as the platform evolves.

What will you be responsible for?

• Own end-to-end platform quality outcomes, ensuring reliability, scalability, and stability across SaaS and customer-hosted deployments
• Define and execute a platform quality strategy aligned to SaaS scale, multi-tenancy, and infrastructure evolution
• Drive non-functional quality leadership, including:
  • Performance (P95/P99 latency, throughput)
  • Scalability (load, stress, capacity limits)
  • Reliability (failover, recovery, resilience)
  • Chaos testing (node, network, dependency failures)
• Validate platform behavior across:
  • Kubernetes-based deployments
  • Service mesh (Istio) and API gateway
  • Core platform services (auth, async jobs, notifications, logging)
• Ensure tenant isolation and noisy-neighbor impact validation in multi-tenant SaaS environments
• Own platform upgrade and deployment quality, including:
  • Backward compatibility
  • Data migration integrity
  • Configuration drift across environments
• Establish and govern continuous testing and QAOps practices for platform validation, including:
  • Production-like environments
  • CI/CD quality gates
  • Observability-driven validation (logs, metrics, traces)
• Drive platform-level automation strategy across API, performance, and resilience testing
• Provide platform readiness inputs to release certification, ensuring production-safe releases
• Analyze production incidents, performance degradations, and instability patterns, and drive preventive quality improvements
• Track and publish platform quality metrics (latency, stability, failure rates, incident trends) to guide engineering and leadership decisions
• Partner with Platform Engineering, SRE, and Product teams to identify and resolve systemic platform issues without impacting delivery velocity
• Lead, mentor, and grow a team of QE engineers focused on distributed systems, performance engineering, and reliability validation
• Influence architecture and design decisions to improve testability, scalability, and resilience outcomes
• Drive AI-assisted QE initiatives for performance analysis, anomaly detection, and intelligent regression optimization

What do we require? (Must Have)

• 10–14 years of experience in Quality Engineering with strong exposure to SaaS platforms and distributed systems
• Proven experience in non-functional testing:
  performance, scalability, reliability, chaos engineering
• Strong expertise in API and service-level automation (Python-based frameworks preferred)
• Hands-on experience with performance testing tools (JMeter, k6, Gatling, or similar)
• Experience with Kubernetes, containerized environments, and service mesh (Istio)
• Strong understanding of multi-tenant SaaS architectures and platform behavior under load
• Experience integrating quality practices into CI/CD pipelines and QA Ops workflows
• Strong debugging and root-cause analysis skills for production-scale issues
• Experience working with observability tools (Prometheus, Grafana, ELK, tracing systems)
• Strong Linux systems knowledge and environment troubleshooting skills
• Understanding of networking, security, and infrastructure concepts (TLS, DNS, load balancing)
• Strong stakeholder communication and ability to translate platform quality risks into business impact

What do we desire?

• Experience in cloud platforms (AWS / Azure / GCP) and hyperscaler environments
• Exposure to chaos engineering frameworks and reliability validation tools
• Experience with contract testing and service-level validation strategies
• Familiarity with AI-driven test optimization, anomaly detection, or quality intelligence
• Strong understanding of high-availability systems and distributed system failure modes

What You Bring as a Platform QE Manager at AppViewX

• You think in systems, scale, and failure modes, not just test cases
• You ensure platform reliability under real workloads, not just functional correctness
• You drive non-functional quality as a release gate, not a post-release activity
• You build predictable platform behavior through automation, observability, and continuous validation
• You translate technical platform risks into customer and business impact
• You mentor teams to move from test execution to engineering-driven quality ownership
• You operate with strong ownership, data-driven decisions, and disciplined escalation

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be smarter, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can't wait to see the positive impact it would have on you too!

What’s more in store?

AppViewX offers competitive benefits including incentives, health & wellness policies, investment schemes, flexible work models, and strong learning & development opportunities. We empower our employees with flexibility, ownership, and trust to drive impact.

Why AppViewX?

AppViewX serves Fortune 1000 enterprises globally, including leading banks, media companies, and healthcare providers. With a strong global presence and deep customer trust, we continue to scale our platform and engineering capabilities to solve critical enterprise challenges.

Equal Opportunity Statement

AppViewX is an Equal Employment Opportunity Employer committed to diversity, inclusion, and fair employment practices.

Senior Solution Support Engineer – Technical Assistance Centre
Location: Coimbatore

Experience: 3+ Years

Who we are and What we do?

AppViewX is the pioneer and leader in certificate and key lifecycle automation, infrastructure orchestration, and IoT and DevOps security solutions. AppViewX automates NetOps, SecOps, and DevOps for six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. And, we’re only getting started. AppViewX is headquartered in New York, U.S. with additional offices in U.K., Australia and three development centers of excellence in India.

What will you be responsible for?

We, at AppViewX, are seeking a skilled, determined Solution Support Engineer with a collaborative spirit. You will handle and gracefully address customer inquiries, concerns and suggestions. You will optimize your platform to enhance smooth operations and experiences. 

• You will design and implement AppViewX Platform to Solve the toughest automation problems the customer is trying to solve
• You will be the final point of escalation for the customer.
• You will use your deep technical experience and critical thinking skills to solve issues or provide a workaround for the customer and create a follow on ticket if required
• You will capture and create new content - L2 Engineers are responsible for creating and improving content for the benefit of all support. Your influence and expertise will be felt throughout the organization as you solve the same (Documentation)
• You will migrate the customer to the latest code of AppViewX and make this migration very smooth
• You will make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; and are able to prioritize instantly to prevent missed deadlines
• You will act on the ability to generate required reports from the system as well as read and utilize information, if deemed necessary
• You will provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements, if deemed necessary
• You are open to work in a 24*7 environment 

What do we require? 

• Excellent Business communication skills & soft skills to handle international customers effectively.
• Certified in Kubernetes, Networking & Systems Certifications such as RHCE, Linux+, Network+ or CCNA, any Security certifications are an added positive.
• You are a voracious learner and have the desire and ability to become a deep expert in hundreds of use cases across multiple products.
• You take charge and understand that all the expertise in the world is useless if you can’t own finding the solution and conveying the exact solution to the customer.
• You have hands-on experience in Linux and Windows Server operating systems.
• You have hands-on and understanding of Networking, Security, Certificate Management (PKI) platforms.
• You have excellent experience in management, deployments and hotfix patching of applications.
• You possess the ability to troubleshoot and decode problems based on previous experience.
• You possess the knowledge of Python or any scripting language as an advantage.
• You are passionate about learning new products/technologies continuously at a technical and troubleshooting level. 

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!

What’s more in store? 

AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations. 

Why AppViewX? 

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.All qualified applicants will be considered regardless of their color, religion, sex, sexual orientation, National origin, age, disability, gender identity, or veteran status. Attractive compensation (salary and bonus) with benefits including 401K program, medical, dental and vision benefits as well as employer-provided life insurance. Equal opportunity for the win.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

Our  Reporting, Accounting, and Data Services org gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.

While the internet has been a boon to productivity, the gains have been uneven. Common financial processes like billing, tax, and quarterly reporting are still painfully inefficient and manual. They’re also typically spread across a dozen or more software tools. The result: one-third of finance leaders reopen their books at least once a quarter because of accounting errors, and half spend 10 hours a month manually correcting discrepancies.

Stripe’s RADS suite relieves those burdens by equipping finance leaders with revenue management tools that are as sophisticated as the businesses they run. The suite automates manual work and improves accuracy across the cash flow life cycle, from payments and billing to tax, reporting, and reconciliation.

Our portfolio is growing rapidly and we are expanding our RFA suite to serve the diverse spectrum of Stripe’s users, from brand new startups to public companies. Simultaneously we are investing in foundations for an extensible platform solution, including integrations with external systems that will let us scale our reach and capabilities by orders of magnitude over the next few years.

What you’ll do

We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.

Responsibilities

• Manage the technical leadership, execution, and roadmap for Revenue and Finance automation suite. 
• Lead by example by designing and implementing critical platforms that enable seamless interoperability across the RFA suite of products.
• Partner closely with engineering, product, and design leadership to define our product strategy and user experience.
• Establish best practices, frameworks, and repeatable processes that enable the team to execute effectively.
• Foster a culture of learning and data-driven decision making on the team and the broader organization.
• Mentor and support the growth of engineers at different levels in their careers.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 15 years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
• Proven experience leading company-wide initiatives or influencing tech roadmap planning and execution.
• You have great product taste and a track record of taking complex problems and solving them elegantly.
• You enjoy diving into and deeply understanding the businesses that use Stripe.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
• You thrive on a high level of autonomy and responsibility.
• Strong collaboration skills to work effectively across multiple teams and stakeholders.
• Past experience mentoring and investing in the development of engineers.
• Pride in successfully completing projects involving a diverse range of technologies and systems.

Preferred qualifications

• Familiarity with large scale distributed systems.
• Experience working in high-growth teams similar to Stripe.
• If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

Stripe Data Pipeline: The Stripe Data Pipeline (SDP) team owns a critical product that sends all of a merchant's Stripe data directly to their data warehouse. This role is essential for delivering petabytes of data daily with high reliability and low latency, marching towards a 99.99% availability and near real-time data freshness. SDP's unique selling proposition is making data seamlessly available, serving a customer base that includes major technology and Fortune 100 companies.

Revenue and Finance Automation- Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.

Team Matching: exact team matching for one of the subteams within one of these orgs will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc.

What you’ll do

We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.

Responsibilities

• Lead and Architect: Take ownership of end-to-end architecture and system design for large, complex projects. Drive technical decisions that ensure scalability, reliability, and high performance across distributed systems.
• Mentor and Influence: Provide technical leadership to other engineers on the team, setting best practices in system design, architecture, and operational excellence. Act as a mentor, guiding less experienced engineers to grow into senior roles.
• Drive Product Innovation: Innovate by leveraging the latest in ML, LLMs, and data technologies, driving new features that help businesses optimize their revenue with predictive insights and advanced analytics.
• Collaborate Cross-Functionally: Partner with product, design, and data teams to deeply understand business problems and craft solutions that balance user needs, system performance, and scalability.
• Tackle Complexity: Navigate ambiguous technical challenges, breaking down complex problems into actionable solutions, and driving them from inception to successful deployment.
• Champion System Scalability and Stability: Ensure Stripe’s reporting products continue to operate at scale while maintaining system stability and providing seamless user experiences, handling billions of data points efficiently.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10 + years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
• Experience in architecting and designing full-stack systems that deliver critical impact to a business
• You have great product taste and a track record of taking complex problems and solving them elegantly.
• You enjoy diving into and deeply understanding the businesses that use Stripe.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
• You thrive on a high level of autonomy and responsibility.
• Strong collaboration skills to work effectively across multiple teams and stakeholders.
• Past experience mentoring and investing in the development of engineers.
• Pride in successfully completing projects involving a diverse range of technologies and systems.

Preferred Qualifications

• Familiarity with large scale distributed systems.
• Experience working in high-growth teams similar to Stripe.
• If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand experience to continuously improve it. 

Providing great support to users of all sizes is culturally important to everyone at Stripe. We partner closely with Stripe’s design, product, and operational teams across a wide surface area: the external-facing support interfaces (https://support.stripe.com/), self-serve content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and to help our operations teams be more productive.

What you’ll do

You’ll lead and grow an established, high-performing engineering team within the Support Experience organization. Your job is to start with what’s been built and make it better: grow the team, elevate the technical bar, and expand the team’s impact across Stripe.

In this role, your team will build support experiences for priority user segments, solving problems such as how platforms, enterprises, and consumer users get help from Stripe. This includes implementing new API endpoints for use across multiple products, data engineering to improve our support operations with real-time insights, or building AI-enabled product experiences designed for each segment’s unique needs. You’ll lead your team to use the best tools for each job, whether that means experimental machine learning applications or proven techniques for building scalable distributed systems.

Responsibilities

• Hire, lead, and manage a team of talented engineers, providing mentorship, guidance, and support to ensure their success.
• Collaborate with cross-functional stakeholders, including product managers and designers, to understand customer needs and translate them into technical solutions.
• Define the technical vision and roadmap for the suite of products managed by the team, aligning it with business objectives and industry best practices.
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
• Stay up-to-date with emerging technologies, industry trends, and advancements in AI and customer experience practices to identify opportunities for improvement and innovation.
• Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience managing teams that build and operate full-stack web applications at scale, and 10+ years of overall industry experience
• A passion for supporting both external users and internal customers
• Successfully recruited and built great teams
• The ability to thrive with a high level of autonomy and responsibility
• The desire to encourage a healthy, inclusive work environment that’s both supportive and challenging
• Clear and persuasive writing and in-person communication

Preferred qualifications

• You have experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
• You are comfortable planning in quarters, and can set a vision for several years
• You are excited about collaborating with teammates across Stripe’s organization to provide a wonderful support experience to users
• You are comfortable working with geographically distributed teams
• Experience managing multiple engineering teams

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Sales systems team is on a mission to build the most measurable, scalable agentic tools as well as transform seller tooling. As part of the Sales Systems team, you will lead a high-impact team building the systems that power prospecting workflows across our go-to-market motion. You’ll own the technical direction and delivery for tools and integrations that enable timely, personalized outreach, scalable list generation, accurate lead routing, and measurable pipeline creation. This role sits at the intersection of engineering, RevOps, Sales, Marketing, and Data — you’ll translate GTM priorities into reliable systems that materially increase SDR/BDR productivity and conversion.

What you’ll do

Responsibilities

• Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions.
• Adapt prioritization and staffing decisions as the team, business, and user demands progress
• Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure.
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Improve engineering standards, tooling, and processes.
• Build, lead, and manage a high-performing team of engineers. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Have 8+ years of software engineering, including at least 1+ years of management experience
• Organizational leadership experience, including experience collaborating with executive leadership
• Experience proactively seeking feedback from users, business leaders, and subject matter experts
• Excellent verbal and written communication
• Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use
• Manage processes to help the team do its best work and engage effectively with the rest of Stripe
• Recruit great engineers, in collaboration with Stripe’s recruiting team
• Develop engineers on the team, helping them advance in their careers
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
• Collaborate with stakeholders across engineering to provide a wonderful user experience

Preferred qualifications

• Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack.
• Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems.
• Experience developing/shaping internally and externally facing products
• Experience building distributed systems or a microservices architecture
• Bachelors or Masters degree in a technical field (e.g., Computer Science)

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

We build and operate Stripe’s Event Infrastructure — the reliable, low-latency backbone that captures, routes, and persists billions of events daily. We design resilient, scalable systems for real-time ingestion, filtering, transformation, and high-throughput delivery to downstream consumers. We prioritize observability, backpressure control, and graceful degradation to keep payments and platform features running under any load. By automating operations and iterating on capacity and cost optimizations, we enable product teams to build on a predictable event-streaming foundation.

The Impact You’ll Have

As an Engineering Manager in the infrastructure organization, you are expected to see problems others don't and rally people to independently create solutions. You will move beyond day-to-day management to act as an industry leader, effectively advocating for your organization's mission, values, and impact.

• Architect the Org & Culture: Design and scale a high-leverage org structure. You will define what "Elite Engineering" looks like, setting the bar for craftsmanship and operational rigor serving as a blueprint for Stripe infrastructure.
• Vision and Strategy: Define the scope, vision, and goals for your organization with little or no guidance from your manager. You will anticipate industry trends and use them to influence Stripe's long-range plans, setting direction on a multi-year timeframe for Stripe’s online storage layer.
• Drive Operational Excellence: You will instill a culture of rigorous thinking and meticulous craftsmanship, ensuring our infrastructure remains proactive and resilient as Stripe’s business demands evolve.
• Bridge Engineering & Business: You will collaborate with cross-functional leaders to align deep engineering needs with global business growth forecasts.
• Build the Future Team: Proactively invest in the development of the organization and its people at all levels. You will obsess over talent, hiring and coaching other managers to elevate the skills of the leadership team.

Who You Are

We are looking for a visionary leader who thrives on operating Tier0 infrastructure and building world-class teams. You should be equally comfortable in high-level strategic conversations and deep-diving into database internals.

Minimum Requirements:

• Proven Leadership: Minimum 5 years of experience in a technical engineering management role; overseeing strategic projects.
• Systems Expertise: A deep technical background in distributed systems and experience operating Tier0 infrastructure at massive scale.
• Product Mindset: Ability to bridge deep engineering needs with global business growth forecasts and product strategy, specifically building abstractions that empower thousands of other developers.
• Strategic Navigator: Experience managing through ambiguity and making critical trade-offs between reliability, efficiency, and long-term architectural health.
• Curiosity and Humility: A deep curiosity about the "nuts-and-bolts" of the business (e.g., global money movement) combined with the humility to continue learning and growing as a leader
• Communication: Exceptional written and verbal communication skills.

Preferred Qualifications:

• Scale and Infrastructure: Successfully shipped and operated critical infrastructure (database internals or related field) with significant responsibility over funds and/or critical data
• Strategic Ambiguity: Ability to navigate complex, high-impact work where you must define your own scope and vision

Cross-Functional Influence: A track record of getting other teams on board with your vision to support execution in a way that benefits the broader company

About the Team

The Integrations Team is responsible for enabling seamless connectivity between Postman and the broader developer ecosystem — from version control and CI/CD tools to messaging platforms, monitoring systems, gateways, and more. You’ll help build robust integration layers, APIs, and tooling that allow users and organization to plug Postman into their end-to-end workflows with minimal friction.

What You'll Do

• Implement and maintain features, improve performance and quality of Postman’s products.
• Interact with Product, Design and Engineering teams to spec, build, test and deliver new features.
• Improve quality and reliability by improving existing tests and writing new ones.
• Work on the scalability aspects of features and services that the team owns.
• Work with the manager for the roadmap and SLAs for the micro-services that you own.
• Perform code reviews and advocate better practices for software engineering by mentoring and encouraging others around you to build a quality product.
• Design & build any additional internal tooling required to ease the development & maintenance of the product.

About You

• You have at least 3 years of experience developing complex, distributed software applications at scale.
• You’ve experience with high level programming languages - e.g. Node.js, Python, Ruby, Go. We code primarily in Node.js.
• Strong understanding of web fundamentals.
• Strong knowledge of Database fundamentals especially on the performance aspects such as optimising queries, schema design, indexing, caching.
• Experience with cloud computing and distributed systems
• You possess strong Computer Science fundamentals - Algorithms, Networking and Operating Systems, and are familiar with various JavaScript tools, frameworks, and development practices.
• Has a point of view and is comfortable and prior experience in collaborating and respectfully challenging other stakeholders, such as PM, EM etc.
• You write testable, maintainable code that’s easy to understand.
• You have curiosity about how things work and to learn new things.
• Good written and verbal communication.

Nice to Have

• Previous experience with systems with scale and familiarity with problems related to scalability and performance
• A learning mindset and the willingness to do beyond what’s being told.
• An innate curiosity about how things work under the hood.
• Alignment with our Values.

This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

ABOUT THE ROLE:

As the Disputes Operations Analyst II, you will be responsible for managing the end-to-end lifecycle of client dispute claims, including those related to debit cards, credit cards, and non-debit transactions. This role focuses on reviewing and validating claim data, filing disputes with external vendors, and ensuring each case is handled accurately and in accordance with regulatory and network requirements. You will play a key role in investigating transaction activity, assessing claim legitimacy, and taking appropriate action to mitigate financial and operational risk. Additionally, you will contribute to strengthening dispute processes, identifying trends, and supporting improvements that enhance efficiency, compliance, and the overall client experience.

WHAT YOU'LL DO:

• Manage the full dispute lifecycle, from initial claim intake to final resolution, for debit card, credit card, and non-debit related disputes. 
• Accurately file dispute claims with third-party vendors and financial institutions.
• Conduct meticulous data review and analysis to validate the legitimacy of all submitted claims in accordance with Business Bank requirements.
• Lead comprehensive investigations into unauthorized transactions, focusing on identifying patterns of card fraud, account takeover (ATO) activity, and other emerging risk factors such as dispute abuse. 
• Ensure all dispute processing activities adhere to applicable Network, NACHA, and Banking regulations (i.e. Reg E, Reg Z).
• Maintain clear, professional, and effective written communication when interacting with internal stakeholders, partner banks, and vendors to facilitate claim resolution. 
• Collaborate cross-functionally with Risk, Fraud Operations, and Compliance teams to share insights and implement control improvements. 
• Proactively identify opportunities for process improvement, take ownership of implementing changes, and contribute to the continuous strengthening of BlueVine's dispute resolution framework. 
• Efficiently manage and prioritize a high-volume daily queue of claims while maintaining accuracy and adherence to strict service-level agreements (SLAs).

WHAT WE LOOK FOR:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• 1+ years of experience in fraud operations, specifically in dispute resolution within a fintech or banking environment preferred. 
• Demonstrated expertise and strong working knowledge of Network rules (Visa/Mastercard), NACHA rules, and U.S. Banking regulations (Reg E, Reg Z).
• Proven ability to perform complex root-cause analysis and problem-solving in a fast-paced environment.
• Exceptional written communication skills, with an emphasis on creating detailed and accurate documentation for internal records and external correspondence.
• Strong organizational skills and the ability to manage time effectively to meet deadlines.
• Applicants must be currently authorized to work in the United States on a full-time basis

About The Role 

We are looking for a highly skilled Cloud Platform Developer to join a fast-paced and rapidly growing engineering team. The ideal candidate has a strong background in building and operating high-scale distributed systems and thrives in environments where ownership, technical excellence, and collaboration are essential.

Key Responsibilities

• Design, build, and maintain large-scale distributed systems that are reliable, performant, and scalable
• Contribute across the full software development lifecycle, from architecture and design to deployment, monitoring, and operations
• Collaborate closely with cross-functional engineering teams to deliver high- quality features and system improvements
• Debug complex production issues with strong analytical and problem-solving skills
• Drive technical initiatives, set best practices, and contribute to continuous improvement of system reliability and performance
• Provide technical leadership on new projects and infrastructure enhancements

Basic Qualifications

• 8+ years of software development experience in a fast-paced, high-growth environment
• Demonstrated experience building large-scale, distributed systems
• Proficiency in Go microservices and Kubernetes / SaaS platforms
• Experience operating distributed systems in production, with a strong sense of ownership and accountability
• Excellent communication skills and the ability to collaborate effectively across teams 

Preferred Qualifications

• Proficiency in Secure Software Development practices

We're seeking a Head of Machine Learning to own and scale the ML function at Prodigal. This is the senior-most ML role in the company — partnering directly with the CTO as a peer technical leader, defining the multi-year ML vision, building and leading a world-class team, and translating cutting-edge research into production systems that move the needle for over 100 customers and millions of consumers. You'll set the bar for technical excellence, hire and develop the next generation of ML leaders, and shape what consumer finance intelligence looks like over the next decade. If you've operated at this level before — or are ready to step into it at a company where ML is the engine of the product — we want to talk.

Responsibilities:

• Own the ML function end-to-end — vision, roadmap, team, delivery, and measurable business impact across classical ML, NLP, GenAI, and Agentic AI
• Partner with the CTO as the senior ML leader to set company-wide technical direction and shape the long-term roadmap for Prodigal's Intelligence Engine
• Build and lead a high-performing ML organization — hire, mentor, and develop ML engineers, applied scientists, and tech leads across multiple pods
• Translate research into product — drive the application of LLMs, Agentic AI, the modern NLP stack, recommendation systems, and classical ML into production systems serving 100+ customers
• Set technical standards for model development, deployment, monitoring, evaluation, and experimentation that scale across the org
• Architect data and ML infrastructure in partnership with the platform and engineering teams to support large-scale training and reliable, low-latency inference
• Communicate strategy and outcomes clearly to the founders, board, customers, and broader engineering organization
• Represent Prodigal externally — at conferences, in research collaborations, and as a senior voice in the consumer finance AI community
• Stay at the frontier of ML and GenAI research, identifying where new techniques unlock product and business advantage
• Collaborate cross-functionally with product, engineering, GTM, and customer success leaders to ensure ML investment ties directly to revenue, retention, and customer outcomes

Requirements:

• 10+ years of experience in machine learning and software development at a tech or product company, with 4+ years leading ML teams (managing engineers and/or tech leads)
• Proven track record of shipping ML products in production at scale with measurable business impact
• Deep technical fluency across classical ML, deep learning, and the modern NLP/LLM stack — you can still go deep in design reviews, not just review at the surface
• Strong coding skills in Python. Hands-on with PyTorch, scikit-learn, Pandas, and Spark
• Demonstrated success hiring, mentoring, and growing ML talent — including team leads and senior engineers
• Strong executive communication and the ability to set technical direction with founders, peers, and the board
• A bias for outcomes — you connect model work to revenue, engagement, and operational metrics

Preferred Qualifications:

• Experience as a founding ML hire, ML lead, or applied science leader at a high-growth AI/ML product company
• Background in voice AI, conversational AI, speech, NLP on unstructured text, or fintech/lending domains
• Experience with cloud services (AWS), Databricks, and building scalable, distributed systems
• Track record of running A/B testing and experimentation programs at scale
• Patents, publications, or open-source contributions; strong institutional pedigree (IIT, BITS, NIT, IISc)
• Experience scaling an ML org through a hypergrowth phase

Job Benefits

• GenAI at the core – Lead the ML function at a company where AI isn't a feature, it's the product. Shape groundbreaking work that redefines consumer finance intelligence.
• World-class team - You'll get the chance to learn from (and teach) some of the brightest and most skilled people you'll ever meet. Our team members have been part of BCG, Deloitte, EY, Blackstone, Meta, Amazon and are IIT, IIM, BITS alumnus.
• Continuous education - As relentless seekers of knowledge, we sponsor and support any training materials, books, courses, and exam fees for upskilling yourself in areas related to your role - but that's not where it ends. If you make a good case for some extra learning, we're delighted to foot the tab.
• Food at the office – Meals are on us. We won't let your stomach grumble while you hustle.
• Health insurance - Health always comes first. The health of your family is as important to us as it is to you. We offer insurance coverage for both you and your family.
• Flexible schedule - We're not a "clock in, clock out" company. Morning person? Start work while the world's still sleeping. Night owl? Ramp things up while others are winding down. You're fully trusted to create the right conditions for your own personal peak productivity. We only ask that you be available to your teammates for seamless collaboration.
• Generous leave policy - Take all the time you need to recharge your batteries - no cap on vacation here. Because a rested, relaxed, and refreshed mind is a happy and effective mind.
• Recreation & team activities – We regularly indulge in friendly football, table tennis, cooking sessions, and challenge each other to do those extra push-ups or chug that 4th drink (of course, that's Nimbu Pani).

Meet Sangram (Cofounder and CTO) and hear his vision for Prodigal: https://www.youtube.com/embed/FTWlN9fwiIA?feature=shared

Zeta Marketing Platform (ZMP) is a machine learning/AI powered customer acquisition and CRM multi-tenant platform. The backend developer will work on server-side APIs and services that enable a highly distributed event pipeline and a stack that gets tens of thousands of messages per second.

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRI 1 platform for Zeta. You will collaborate with your fellow Engineers and Product managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

 Key Responsibilities:

 As a Senior Software Developer, you will be:

• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for real-world marketing automation platform.
• Designing, implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer sciences and distributed systems design and development.
• The candidate will have at least 4 years of experience developing scalable, robust sohware platforms using Java/Ruby/Python or an equivalent language.
• An undergraduate degree in Computer Science (or a related field) from a university where the primary language of instruction is English is strongly desired.
• Strong communication skills in a large-distributed development team environment are essential.
• Experience in Advertising Attribution domain is a plus

Requirements:

• BS or MS in Computer Science or related field
• 4 - 8 years of working experience with J2EE technology, Python or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, Airflow, NoSQL databases such as Aerospike,Thrift, Cl, and AWS.
• Experience with SQL languages
• Experience working with container-based solutions is a plus.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

 Company Profile:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We invite you to explore this opportunity to be a part of the Zeta family……

Should you need any assistance or require further information, please do not hesitate to contact us.

Greetings From Zeta Global !!

Requirements:

• Education:
• B.S. or M.S. in Computer Science or a related field.

• Experience:
• 8+ years of experience with UI Automation tools such as Selenium, and API automation works.
• 5+ years of experience working with Python and/or J2EE technology or equivalent OO paradigm.
• Experience with automating test validation either via API or through databases using Snowflake, HIVE, or AWS Athena is highly desirable.
• Web application testing experience required both in frontend and backend validations.
• Experience working in a fast-paced technology environment.

• Technical Skills:
• Knowledge and experience with Robot Framework and its libraries using Python.
• Strong proficiency in Python programming.
• Knowledgeable in Git workflows like branching, merging, and conflict resolution.
• Solid understanding of SDLC and Agile testing methodologies.
• Experience with Atlassian tools such as Jira and Confluence preferred.
• Knowledge and experience with Kafka, Elasticsearch, and SQL/NoSQL databases such as Aerospike, Thrift, CI, and AWS is highly desirable.
• Knowledge of other test automation frameworks such as Selenium, Appium, or Cucumber is a plus.
• Experience working with container-based solutions is a plus.

• Soft Skills:
• Strong communication and interpersonal skills.
• Excellent problem-solving, critical thinking, and analytical skills.
• Ability and desire to learn new skills and take on new tasks.

Responsibilities:

• Testing and Automation:
• Perform automated tests covering both frontend/UI and backend/API tests, analyze results, and report defects.
• Continuously improve the test automation strategy to enhance test coverage and efficiency.
• Proactively involve in the development of automation frameworks to satisfy business requirements as well as improve the performance and usability of the framework.
• Automate tests to ensure functional requirements and performance KPIs are met.
• Ensure high product quality through rigorous functional and API level tests.

• Collaboration and Mentorship:
• Understand business requirements independently and cooperatively.
• Mentor and guide other QA engineers on best practices in test automation.
• Collaborate with cross-functional teams to integrate automated tests into the CI/CD pipeline.

• Development and Documentation:
• Architect, design, and implement a reliable and scalable automation framework for a real-world machine learning platform.
• Develop comprehensive test plans covering business use cases and test cases.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.

Company Summary

 Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Zeta is seeking an experienced Senior Data Scientist to join our Machine Learning team. You will design, build, and scale machine learning solutions that power marketing intelligence, campaign optimization, and business performance. 

This role spans the full ML lifecycle — from data engineering and feature development to model deployment and performance monitoring — in a cloud-based, distributed environment. 

Reporting / Hours: 1:00 PM – 10:00 PM IST (± 30 minutes flexibility)

Key Responsibilities 

Data Engineering & ETL 

• Lead the design and development of scalable ETL pipelines across platforms such as Snowflake/Hive, Athena 

• Partner with cross-functional teams to optimize data architecture and workflows 

Machine Learning & AI Development 

• Design, develop, evaluate, and deploy ML/AI models in production environments 

• Build scalable ML pipelines for training, validation, deployment, and scoring 

• Develop advanced predictive models and recommendation engines 

• Optimize model performance through experimentation, feature engineering, and ensemble techniques 

• Implement automation frameworks to improve productivity and reproducibility 

Cloud & Distributed Systems 

• Leverage AWS technologies including EC2, EMR, S3, Airflow, and Athena 

• Build and maintain robust workflows in distributed computing environments 

Analytics, Reporting & Marketing Automation 

• Generate client-facing modeling insights dashboards and performance reports with a strong focus on accuracy, consistency, and explainability 

• Support marketing automation initiatives using Python, Snowflake, Apache Superset, and related technologies 

Collaboration & Delivery 

• Work on multiple concurrent projects in a fast-paced, high-growth environment 

• Communicate complex findings clearly to both technical and non-technical stakeholders 

• Mentor junior team members and contribute to best practices across the data science function 

Required Skills:

• Strong expertise in supervised learning and advanced ML techniques (Random Forest, GBM, regression, neural networks, boosting and bagging methods, ensemble models) 

• Proven experience building and productionizing ML pipelines 

• Advanced Python proficiency and experience with ML libraries 

• Strong data preparation and feature engineering skills 

• Experience with Snowflake and distributed data systems 

• Working knowledge of Unix and shell scripting 

• Strong analytical thinking, attention to detail, and communication skills 

Qualifications: 

• MSc/MS in a quantitative field with 4+ years of experience 
  or 

• BSc with 7+ years of relevant experience 

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

We’re seeking a Senior Application Security Engineer to help strengthen Zeta’s application and platform security posture. You’ll play a critical role in embedding security throughout the software development lifecycle, ensuring our systems, applications, and AI-driven platforms are built securely from the ground up.

Zeta operates at massive scale, powering billions of consumer profiles and petabytes of data across real-time, AI-powered marketing platforms. In this role, you’ll collaborate with engineering and product teams to identify risks, implement secure design principles, and build automated controls that enable secure innovation.

This position offers significant technical scope, cross-functional visibility, and opportunities to contribute directly to the company’s overall security maturity.

Key Responsibilities:

Threat Modeling & Security Validation

• Conduct threat modeling and security reviews for distributed cloud-native systems.
• Perform security code reviews, static/dynamic analysis (SAST/DAST), and dependency scanning.
• Participate in incident response exercises and red/blue team simulations.
• Assess third-party libraries, APIs, and vendor integrations for security compliance.

Embedding Security into the SDLC

• Partner with developers and QA engineers to embed security testing into CI/CD pipelines.
• Review architecture and design documents to identify and mitigate risks early.
• Contribute to security automation initiatives and tooling to improve developer velocity.
• Support security checkpoints in release and deployment processes.

Emerging Threat Monitoring & Proactive Defense

• Stay current on evolving security risks, frameworks, and attack vectors, including AI/ML-specific threats (e.g., prompt injection, model poisoning).
• Assist in designing and deploying proactive defense mechanisms across applications and data platforms.
• Support investigations and post-incident reviews to strengthen detection and prevention capabilities.

Security Awareness & Policy Implementation

• Advocate secure coding and best practices through code reviews, workshops, and documentation.
• Contribute to internal security standards and playbooks.
• Collaborate closely with Engineering, DevOps, and Product teams to foster a security-first culture.

What You Need to Succeed

• Bachelor’s degree in computer science, Cybersecurity, or related field, or equivalent experience.
• 2 - 4 years of experience in Application Security, DevSecOps, or Secure Software Development.
• Strong understanding of OWASP Top 10, SANS CWE Top 25, and general application threat modeling.
• Experience with frameworks and architectures such as React, Node.js, Django, or FastAPI.
• Knowledge of securing APIs, microservices, and authentication mechanisms (OAuth2, OIDC, JWT).
• Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
• Working knowledge of security testing tools (e.g., Semgrep, SonarQube, Burp Suite, Zap, Trivy).
• Solid collaboration and communication skills with cross-functional teams.

Nice to Have

• Familiarity with AI/ML security concepts such as data poisoning, adversarial testing, and model integrity.
• Experience with automation frameworks and scripting for security testing.
• Relevant certifications (e.g., OSCP, GWAPT, CSSLP, or ML/AI-specific security certifications)

WHO WE ARE

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

As a Staff Backend Engineer, you will be a highly technical individual contributor responsible for designing, building, and optimizing the backend systems that power our low-latency ad platform. You will take the lead in developing scalable microservices and streaming data infrastructure to handle high-throughput workloads with minimal latency. This role requires deep expertise in distributed systems and real-time data processing (ideally in the programmatic advertising domain) to ensure our systems remain highly performant and reliable. You’ll work closely with product managers, data scientists, and other engineering teams to translate business needs into technical solutions and ensure the platform is fast, fault-tolerant, and observable. This role is based in the United States and can be performed remotely, with a preference for candidates who can join us in a hybrid capacity in San Francisco, New York, or Atlanta.

Responsibilities:

• System Architecture & Development: Lead the design and implementation of scalable, high-performance backend services, including microservices and APIs, that can efficiently handle large volumes of requests with low latency. Ensure the architecture accommodates real-time bidding and personalization use cases common in AdTech.
• Streaming Data Infrastructure: Develop and maintain streaming data pipelines and event-driven systems to process and analyze continuous data flows in real time (e.g., using Apache Kafka). Optimize data ingestion and processing for timeliness and accuracy to support downstream analytics and machine-learning models.
• Performance & Reliability: Ensure the backend systems are highly performant, resilient, and stable under heavy load. Implement robust fault-tolerance mechanisms and optimize for low-latency response times in a high-concurrency environment. Leverage observability best practices (comprehensive monitoring, logging, and tracing) to enable engineers to quickly analyze system behavior and take proactive measures to boost performance and reliability.
• Cross-Functional Collaboration: Work closely with cross-functional teams – including Product, Data Science, DevOps, and Frontend – to translate business requirements into scalable technical solutions. Facilitate effective communication and collaborative problem-solving to deliver new features and improvements that align with our product roadmap.
• Technical Leadership & Mentorship: Provide technical leadership within the engineering team without direct managerial duties. Guide and mentor junior engineers through code reviews, design discussions, and best practice adoption, fostering a culture of technical excellence and continuous improvement.
• Technical Strategy & Innovation: Stay abreast of emerging technologies and industry trends (e.g. new AWS services, streaming frameworks, database technologies) and evaluate their potential benefit to our platform. Contribute to the technical roadmap, making build-vs-buy recommendations and driving innovation to keep our systems ahead of the curve.

Required Qualifications:

• 8+ years of software engineering experience building backend systems, with 3+ years in a senior or lead role (e.g. Staff Engineer, Principal Engineer) in the AdTech or a similar high-volume, low-latency domain.
• Proven track record in designing and building high-throughput, low-latency distributed systems that operate at scale (e.g. handling thousands of requests per second or more).
• Expertise in microservices architecture and distributed system design, including experience decomposing monoliths or building greenfield microservices with well-defined APIs.
• Proficiency in Java and Go for backend development, and experience with Python for scripting, automation, or data processing tasks.
• Hands-on experience with streaming data technologies and event-driven frameworks, such as Apache Kafka (or AWS Kinesis), and possibly stream processing frameworks (Spark Streaming, Flink, or similar, experience with Apache Kafka is highly desired).
• Strong experience with cloud platforms (AWS preferred) and deploying services in a cloud-native environment. Familiarity with AWS components like EC2, S3, Lambda, SNS/SQS, etc., and ability to design cost-effective, performant cloud architectures.
• Experience with both SQL and NoSQL databases for high-volume applications. Comfortable with technologies like PostgreSQL/MySQL as well as key-value or wide-column stores (e.g. DynamoDB, Cassandra, Redis) for caching and fast lookups.
• Familiarity with containerization and orchestration tools (Docker, Kubernetes) and CI/CD pipelines to build and deploy microservices reliably.
• Deep understanding of system observability and monitoring – experience instrumenting applications and using monitoring/logging tools to ensure visibility into system performance (e.g. Prometheus, Grafana, ELK stack or similar).
• Excellent problem-solving and communication skills. Ability to communicate complex technical concepts clearly to cross-functional team members and stakeholders. Proven collaboration skills in an agile development environment.

Preferred Qualifications:

• Domain Expertise: Deep knowledge of the programmatic advertising ecosystem, including how Demand-Side Platforms (DSPs), Supply-Side Platforms (SSPs), ad exchanges, and real-time bidding (RTB) work together. Prior experience building or optimizing components of a DSP or ad server is a strong plus.
• High-Scale Data Processing: Experience designing systems that operate at extreme scale, such as real-time auction systems or high-frequency trading platforms, and optimizing algorithms for latency and throughput (e.g. understanding of auction theory or bidding optimization strategies).
• Data Pipelines & Analytics: Familiarity with big data processing and analytics pipelines (Spark, Hadoop, or columnar data stores) for batch and streaming workloads. Experience with data warehousing or real-time analytics databases (e.g. Druid, ClickHouse) is a plus.
• Advanced Performance Tuning: Demonstrated experience in performance profiling and optimization (e.g. JVM tuning, concurrency, GC optimization, network I/O) in large-scale Java or Go applications.
• Leadership in the Tech Community: A track record of contributing to open-source projects, technical publications, or speaking at industry conferences. Keeping on top of emerging trends and sharing knowledge both inside and outside the organization.
• Education: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or Ph.D. a plus), with strong foundations in algorithms and data structures.

Company Profile:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

As a Staff Backend Engineer, you will be a highly technical individual contributor responsible for designing, building, and optimizing the backend systems that power our low-latency ad platform. You will take the lead in developing scalable microservices and streaming data infrastructure to handle high-throughput workloads with minimal latency. This role requires deep expertise in distributed systems and real-time data processing (ideally in the programmatic advertising domain) to ensure our systems remain highly performant and reliable. You’ll work closely with product managers, data scientists, and other engineering teams to translate business needs into technical solutions and ensure the platform is fast, fault-tolerant, and observable. This role is based in the United States and can be performed remotely, with a preference for candidates who can join us in a hybrid capacity in San Francisco, New York, or Atlanta.

Key Responsibilities

• System Architecture & Development: Lead the design and implementation of scalable, high-performance backend services, including microservices and APIs, that can efficiently handle large volumes of requests with low latency. Ensure the architecture accommodates real-time bidding and personalization use cases common in AdTech.
• Streaming Data Infrastructure: Develop and maintain streaming data pipelines and event-driven systems to process and analyze continuous data flows in real time (e.g., using Apache Kafka). Optimize data ingestion and processing for timeliness and accuracy to support downstream analytics and machine-learning models.
• Performance & Reliability: Ensure the backend systems are highly performant, resilient, and stable under heavy load. Implement robust fault-tolerance mechanisms and optimize for low-latency response times in a high-concurrency environment. Leverage observability best practices (comprehensive monitoring, logging, and tracing) to enable engineers to quickly analyze system behavior and take proactive measures to boost performance and reliability.
• Cross-Functional Collaboration: Work closely with cross-functional teams – including Product, Data Science, DevOps, and Frontend – to translate business requirements into scalable technical solutions. Facilitate effective communication and collaborative problem-solving to deliver new features and improvements that align with our product roadmap.
• Technical Leadership & Mentorship: Provide technical leadership within the engineering team without direct managerial duties. Guide and mentor junior engineers through code reviews, design discussions, and best practice adoption, fostering a culture of technical excellence and continuous improvement.
• Technical Strategy & Innovation: Stay abreast of emerging technologies and industry trends (e.g. new AWS services, streaming frameworks, database technologies) and evaluate their potential benefit to our platform. Contribute to the technical roadmap, making build-vs-buy recommendations and driving innovation to keep our systems ahead of the curve.

Required Qualifications:

• 8+ years of software engineering experience building backend systems, with 3+ years in a senior or lead role (e.g. Staff Engineer, Principal Engineer) in the AdTech or a similar high-volume, low-latency domain.
• Proven track record in designing and building high-throughput, low-latency distributed systems that operate at scale (e.g. handling thousands of requests per second or more).
• Expertise in microservices architecture and distributed system design, including experience decomposing monoliths or building greenfield microservices with well-defined APIs.
• Proficiency in Java and Go for backend development, and experience with Python for scripting, automation, or data processing tasks.
• Hands-on experience with streaming data technologies and event-driven frameworks, such as Apache Kafka (or AWS Kinesis), and possibly stream processing frameworks (Spark Streaming, Flink, or similar, experience with Apache Kafka is highly desired).
• Strong experience with cloud platforms (AWS preferred) and deploying services in a cloud-native environment. Familiarity with AWS components like EC2, S3, Lambda, SNS/SQS, etc., and ability to design cost-effective, performant cloud architectures.
• Experience with both SQL and NoSQL databases for high-volume applications. Comfortable with technologies like PostgreSQL/MySQL as well as key-value or wide-column stores (e.g. DynamoDB, Cassandra, Redis) for caching and fast lookups.
• Familiarity with containerization and orchestration tools (Docker, Kubernetes) and CI/CD pipelines to build and deploy microservices reliably.
• Deep understanding of system observability and monitoring – experience instrumenting applications and using monitoring/logging tools to ensure visibility into system performance (e.g. Prometheus, Grafana, ELK stack or similar).
• Excellent problem-solving and communication skills. Ability to communicate complex technical concepts clearly to cross-functional team members and stakeholders. Proven collaboration skills in an agile development environment.

Preferred Qualifications:

• Domain Expertise: Deep knowledge of the programmatic advertising ecosystem, including how Demand-Side Platforms (DSPs), Supply-Side Platforms (SSPs), ad exchanges, and real-time bidding (RTB) work together. Prior experience building or optimizing components of a DSP or ad server is a strong plus.
• High-Scale Data Processing: Experience designing systems that operate at extreme scale, such as real-time auction systems or high-frequency trading platforms, and optimizing algorithms for latency and throughput (e.g. understanding of auction theory or bidding optimization strategies).
• Data Pipelines & Analytics: Familiarity with big data processing and analytics pipelines (Spark, Hadoop, or columnar data stores) for batch and streaming workloads. Experience with data warehousing or real-time analytics databases (e.g. Druid, ClickHouse) is a plus.
• Advanced Performance Tuning: Demonstrated experience in performance profiling and optimization (e.g. JVM tuning, concurrency, GC optimization, network I/O) in large-scale Java or Go applications.
• Leadership in the Tech Community: A track record of contributing to open-source projects, technical publications, or speaking at industry conferences. Keeping on top of emerging trends and sharing knowledge both inside and outside the organization.
• Education: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or Ph.D. a plus), with strong foundations in algorithms and data structures.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Okta seeks a skilled Staff Full Stack Engineer with expertise in NetSuite and/or  Oracle Fusion Cloud Applications. As part of our Business Technology team, you will be responsible for developing and optimizing full-stack solutions, including custom scripts, workflows, integrations, and system enhancements for both NetSuite and Oracle Fusion to improve business processes and scalability. This role will report to the Manager in Bangalore, India. We’d love to hear from you!

Job Duties and Responsibilities

• Design, develop, and maintain full-stack solutions for Finance Tech stack like NetSuite, Coupa and Oracle Fusion Cloud Applications etc., using any of the full-stack applications like Node Js/React
• Develop and maintain robust off-platform integration scripts using Python & LangChain to manage data transfer and interactions between NetSuite (via SuiteTalk or RESTlets) and AI Platforms
• Architect and implement scalable, secure, and cost-efficient cloud-native solutions on AWS for RAG, MCP, and Agentic AI (LangGraph) 
• Closely work with the BT Product Manager to design, develop, test, implement & support system solutions primarily in Finance Technology
• Provide technical consultation, best practices, and problem resolution for AI and Agentic AI for the Finance tech stack NetSuite, Oracle Fusion, and associated integrated systems
• Support & resolve production issues across the full application stack
• Develop and maintain integrations with third-party applications via REST/SOAP APIs
• Design and implement custom Generative AI solutions using the SuiteScript Generative AI API for practical NetSuite use cases and explore similar capabilities in Oracle Fusion

Required Skills:

• 9+ years in Python and its libraries (e.g., Pandas, Boto3) for data manipulation, ETL processes, and developing serverless functions to interact with foundational AI services on platforms like AWS Bedrock.
• Deep hands-on experience with AWS solutioning, including designing and deploying production applications using core services such as AWS EC2, AWS Lambda, Amazon S3, Amazon RDS, and API Gateway. Familiarity with Infrastructure as Code (IaC) tools like CloudFormation or Terraform is essential.
• Proficiency in NetSuite development experience (SuiteScript, SuiteFlow, SuiteTalk).
• Experience with SuiteCloud tools, REST/SOAP APIs, and third-party integrations.
• Experience with the SuiteScript Generative AI APIs to integrate LLM capabilities for advanced scripting solutions
• Strong understanding of Finance Business processes (Order Management, Billing, Vendor bill, etc.).
• Proficiency in JavaScript, SQL, and related web technologies
• Configure NetSuite modules to align with business needs, including leveraging Prompt Studio to customize and manage NetSuite AI functions like Text Enhance.
• Ability to drive and architect solutions with other developers, focusing on maximizing the value of embedded NetSuite AI capabilities
• Working Experience on the MCP and familiar with SaaS MCP connectors, like NetSuite MCP or similar
• Working experience with foundational AI services, with a desire to use a unified platform like AWS Bedrock for Generative AI development and deployment
• Nice to have some core Amazon Machine Learning (ML) services, specifically AWS SageMaker (for building, training, and deploying custom ML models), AWS Comprehend (for natural language processing and text analytics), and  Retrieval Augmented Generation (RAG)

Education and Certifications

• A Bachelor’s degree in Computer Science, Information Systems, or equivalent years of industry experience
• AWS cloud Certification or any ERP foundation certificate is a plus

#P16568_3435773
#LI_Hybrid

As an ideal candidate, you will have

• Ideally 8 - 11 years of related experience in a customer facing role, minimum 3 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 1273351772

MongoDB's Application Modernization Platform (AMP) team aims to grow the adoption of MongoDB by accelerating the rate at which legacy applications built on RDBMS can be modernized to MongoDB. The AMP team uses a combination of proprietary GenAI and deterministic tools combined with modernization techniques (methodologies) developed over numerous customer engagements to modernize legacy applications to MongoDB. This involves modernizing both the application tier by decomposing the legacy application into services and building modern services on MongoDB. Our modernization methodologies involve apply specialized tools that automate a wide variety of modernization tasks including analyzing legacy code bases to figure out how to disaggregate them, transforming legacy code (PL/SQL, T-SQL, Java, C#) to modern application frameworks on MongoDB, automated test generation, and side-by-side testing (legacy vs. modern).  

We are looking for a Principal Solutions Architect to support the sales and delivery of modernization engagements. Candidates must be located in Bengaluru, Mumbai or Gurugram  near an airport that will enable them to easily visit customer sites in APAC.

This role can be based remotely in Bengaluru, Mumbai or Gurugram.

Roles Responsibilities

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience with modern software development processes and application architectures including (not an exhaustive list): agile development, domain driven design, microservice architectures, test-driven development, event-driven architectures, operational data layers, test automation, etc
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Facilitate technical workshops and discovery sessions with customer architects, developers, and business leaders
• Experience installing and delivering complex demonstrations consisting of multiple applications deployed on Docker and Github Codespaces
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426250

About the Role:

As a Business Development Representative (BDR), you’ll be at the forefront of CloudSEK’s growth. You’ll identify and qualify high-quality leads, nurture relationships with potential clients, and ultimately contribute to our mission of becoming Asia’s leading cybersecurity company.

Requirements:

• 1-3 years of experience as an SDR/BDR in a SaaS company. If you have worked in the cybersecurity space, that would be awesome! If not, no worries, most of us are from different industries :) 
• We have a proven track record of successfully generating good quality leads, especially C-level. 
• Strong communication and interpersonal skills, both verbal and written.
• Excellent phone and email etiquette.
• Know your way around CRM tools (Salesforce, HubSpot), and data providers (Apollo, Lusha). If not, the team is more than happy to work with you. 
• Self-motivated, results-oriented, and a team player.
• You are competitive, but with yourself. You set your benchmarks and break them every single quarter. 

Key Responsibilities:

• Prospecting: We will utilize various channels (LinkedIn Sales Navigator, Lusha, Apollo) to identify the right accounts and contacts within our target market.
• Lead qualification: Assess and qualify leads based on specific criteria, ensuring they align with our ideal customer profile.
• Lead generation: Multi-channel outreach (cold calling, email, Linkedin, looms..etc) to reach out to potential clients and book introductory meetings with the sales team
• Relationship building: Build rapport and establish trust with prospects, positioning yourself as a trusted advisor. 
• Pipeline development: Contribute to the sales pipeline by consistently generating qualified leads and opportunities.
• CRM hygiene: Maintain accurate and up-to-date records of all activities and interactions within our CRM system.
• Collaboration: Work closely with the sales team to ensure a smooth handover of qualified leads and opportunities.
• Continuous Learning: Stay informed about industry trends, product updates, and competitive landscapes to enhance your outreach.

A Career with Point72's Technology Team

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

What you'll do

• Lead the design, development, and operation of scalable, enterprise-grade AI/ML architectures and systems with a strong emphasis on reliability, availability, and performance.
• Lead and mentor a team of engineers, driving technical direction, code quality, and iterative delivery of large-scale solutions.
• Partner closely with data scientists, engineers, product teams, and compliance to integrate AI/ML solutions into existing and new products.
• Own the end-to-end lifecycle of GenAI services, including LLM inference, model serving, and proxy/gateway layers that support multiple downstream applications.
• Define and uphold engineering best practices around observability, scalability, security, and cost efficiency for AI/ML platforms.
• Evaluate tools, technologies, and processes to ensure the highest quality and performance of AI/ML systems.
• Stay abreast of the latest advancements in AI/ML technologies and methodologies, and translate them into pragmatic solutions for the business.
• Ensure compliance with industry standards and best practices in AI/ML.

What's required

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software/AI/ML engineering, with a proven track record of successful delivery of complex, production-grade systems.
• Demonstrated experience building large-scale enterprise-grade services with high reliability, availability, and observability (SLO/SLA-driven environments).
• Experience leading other engineers in delivering large-scale solutions iteratively, including setting technical vision, reviewing designs, and growing team capabilities.
• Proficiency in programming languages such as Python, Java, or C++.
• Strong understanding of distributed systems, cloud platforms (AWS/Azure/GCP), containerization (Docker/Kubernetes), and modern CI/CD practices.
• Excellent problem-solving skills and the ability to work independently and collaboratively.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders and influence across teams.
• Commitment to highest ethical standards.

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit www.Point72.com/about.

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and invited to present its work to Sundar Pichai one on one? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to communities with high talent, but low access to opportunities. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya builds high quality datasets for large companies like Google and Microsoft, while providing ethical work opportunities and fair wages to its workforce.

Karya’s workers make nearly 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and have positively impacted over 100 thousand workers. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India. With a rapidly growing global presence, we are also looking to expand our client base in the Indian market by partnering with leading Indian enterprises.

About the Role:

We are looking for a Lead Product Designer to shape how technology creates meaningful, dignified opportunities for low-income and historically excluded communities. At Karya, design is about reimagining who technology is built for, and who gets to participate in the AI economy. You will lead the design of products that work in low-resource environments, across languages, and for users with diverse levels of digital access and literacy.

This is a leadership role combining hands-on design, team building, and deep collaboration across product, technology, and field operations.

Why This Role Matters

At Karya, we are building systems where communities are not just users, but contributors to the technologies shaping the future.

Design plays a critical role in ensuring that these systems are accessible, inclusive, and truly representative.

What You Will Do

Design for Inclusion & Real-World Contexts

• Design experiences that work in low-bandwidth, low-literacy, and multilingual environments
• Build products that reflect the realities of low-income and underserved communities, not idealized users
• Champion localization beyond translation - including cultural, linguistic, and contextual relevance
• Simplify complex systems into intuitive flows that are accessible to first-time or intermittent digital users

Lead & Grow the Design Function

• Set clear goals, priorities, and design direction aligned with product and impact outcomes
• Manage and mentor a team of designers across UI, UX, and research
• Create a culture of craft excellence, critical thinking, and continuous learning
• Establish scalable design systems and processes

Drive End-to-End Product Design

• Own the design of mobile-first and web-based products from concept to execution
• Create flows and prototypes grounded in strong UX principles
• Balance speed and quality in a fast-moving, impact-driven environment

User Research & Field Learning

• Lead user research across diverse geographies and communities
• Conduct usability testing, field visits, and participatory design exercises and enable junior designers to do the same
• Translate insights into product decisions grounded in real user behavior

Cross-functional Collaboration

• Work closely with Product, Engineering, and Operations teams to ship impactful solutions
• Bridge the gap between product thinking and community realities
• Work closely with the Design Researcher to design user research studies

Experimentation & AI-driven Design

• Explore and integrate AI-assisted design workflows into product development
• Design for human-in-the-loop systems and AI-enabled platforms
• Continuously experiment with new approaches to improve accessibility, efficiency, and impact

What We’re Looking For

Experience & Skills

• 5-7 years of experience in product design, with experience leading designers
• Strong portfolio demonstrating work across mobile and web applications
• Deep understanding of UX principles, interaction design, and visual design
• Hands-on experience with user research and usability testing
• Proven ability to collaborate across disciplines

Mindset & Orientation

• Strong bias toward building for inclusion, not just scale
• Sensitivity to the needs of low-resource and underserved communities
• Curiosity about language, culture, and how people interact with technology in constrained contexts
• Comfort working in ambiguity and translating complex problems into simple, usable solutions
• Interest in AI, ethical data systems, and human-centered AI workflows

Nice to Have

• Experience designing for multilingual or regional-first products
• Exposure to low-bandwidth or offline-first design patterns
• Experience working with field teams, NGOs, or community-driven programs
• Familiarity with AI products or human-in-the-loop systems

What We Offer

• Flexible leave and vacation policy

• Remote / hybrid work options

• Insurance as per industry standards

• Access to leaders in technology and social impact

• Meaningful work at the intersection of AI, design, and equity

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

The Challenge 

We are looking for a Senior level SDET to support our product development teams. As the Principal SDET, you will play a crucial role in shaping and leading our software testing strategy. You will be responsible for designing, developing, and implementing robust test automation frameworks, mentoring a team of SDETs (Software Development Engineer in Test), and ensuring the overall quality and reliability of our software products. 

Your Mission 

Access Management Engineering Team

The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. The Access Essentials team is part of Workforce Identity Cloud (WIC) Engineering. Our team is fast-growing and impactful at Okta. Join our team and develop foundational blocks for products that help our customers daily, such as Okta FastPass, Okta Device Assurance, and Okta Device Access. Learn more about Okta’s Engineering on our blog.

About You

The team is seeking a highly technical and experienced engineer on Android application platform & SDKs. The ideal candidate should have solid experience in software development and be enthusiastic about writing Android client software. The role gives the candidate an excellent opportunity to learn about interesting problems in the security and identity space.

• You will join the Android Client Foundations team to design and implement foundational blocks and core platform components for Okta’s mobile line of products like Android Okta Verify app, Fastpass, Device Assurance etc and public SDKs.
• You are a highly technical and experienced engineer. You have a passion for working on mobile platforms, with deep expertise and extensive experience on the Android platform.
• You have successfully built an enterprise or consumer product on the Android platform.
• You are comfortable leading the technical path of an organization breaking ground in a new frontier.
• You will enjoy a high degree of responsibility and impact within Okta.

Job Duties and Responsibilities

• Lead the design, development, and delivery of Okta products.
• Collaborate closely with product managers, designers, and backend engineers to translate requirements into robust and effective solutions.
• Commit to high programming standards by reviewing code and writing unit, functional, and UI tests.
• Optimize applications for speed, scalability, and responsiveness across various devices and browsers.
• Participate in code reviews, providing constructive feedback and ensuring code quality across the team.
• Proactively identify and address technical debt, performance bottlenecks, and areas for improvement.
• Stay up-to-date with the latest trends and technologies in Linux development, evaluating and recommending new tools and approaches.
• Champion a culture of continuous improvement, innovation, and technical excellence within the team.

Required Knowledge, Skills, And Abilities

• 10 - 15 years of professional software development experience

• Good understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Develop and maintain high-quality Android applications using Kotlin. 
• Experience working in fast-paced software development teams leveraging continuous integration and deployment practices.
• Strong communication skills and the ability to work across functions.
• Strong debugging and problem-solving skills to identify, diagnose, and resolve complex issues across various Android OS versions and device types.
• Proven track record of designing and implementing highly durable, resilient, and enterprise-grade secure solutions that withstand complex security threats.

Nice-to-haves

• Understanding of Identity and Access Management protocols and architecture (FIDO, U2F, WebAuth, SSO, SAML, Kerberos, OAuth, Federation, etc.)
• Security or Systems development experience on Android, such as root detection, code signing, or tamper resistance experience, PKI, SafetyNet.
• Knowledge of Mobile Device Management.
• Experience working on public-facing SDKs.

Education:

• Bachelor’s degree in Computer Science or equivalent experience.

#LI-Hybrid
#P25115_3437187

Job Title: GenAI Developer/ Engineer

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore

Experience - 6 to 10

Skills and Qualifications:

Preferred skills:

Programming: Advanced Python (async programming, OOP, REST APIs, FastAPI, Flask, Pandas, NumPy)

GenAI Frameworks: LangChain, LlamaIndex, Haystack, Semantic Kernel

Machine Learning and AI: Snowflake Cortex, TensorFlow, PyTorch

Key Responsibilities:

• Develop scalable Python applications focused on GenAI
• Knowledge of Snowflake Cortex is a big plus.
• Learn and apply techniques like document chunking and embeddings
• Proficient in both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra) databases, including schema design and optimization.
• Design, develop, and fine-tune applications built around foundation models (e.g., LLMs, multimodal models) for specific business needs
• Implement and experiment with generative AI techniques, including but not limited to Retrieval-Augmented Generation (RAG) and prompt engineering
• Lead the implementation of intelligent autonomous agents and multi-agent systems capable of complex decision-making, task execution, and interaction with external systems
• Utilize and contribute to agentic AI frameworks (e.g., LangChain, AutoGen, Semantic Kernel, Crew AI) to build robust and scalable AI agents
• Develop and integrate Model Context Protocol (MCP) solutions to standardize how AI applications access and utilize external data sources, tools, and real-time information
• Lead the development of full-stack applications that integrate generative AI models and agentic systems, ensuring seamless user experiences
• Work with front-end technologies (e.g., React, Angular, Vue.js, JavaScript, TypeScript, HTML, CSS) and back-end frameworks (e.g., Python with Flask/Django/FastAPI, Node.js, Go)
• Design and implement scalable RESTful APIs and microservices to expose AI functionalities
• Deploy, manage, and optimize AI/ML workloads and full-stack applications on at least one major cloud platform (AWS, Azure, or GCP)
• Implement LLMOps/MLOps and DevOps best practices for continuous integration, continuous delivery (CI/CD), model deployment, monitoring, and lifecycle management
• Follow coding best practices and contribute to testing and documentation
• Stay abreast of the latest advancements in generative AI, agentic systems, foundation models, and related fields through continuous research and experimentation
• Collaborate effectively with cross-functional teams, including product managers, data scientists, researchers, and other engineers
• Communicate effectively with both technical and non-technical team members, ensuring alignment and understanding across all project phases.

Role Overview

We are seeking a technically strong Global Partner System Specialist to design, implement, and optimize partner-facing systems and operational processes. This role sits within the Global Partner Program and Strategy team and operates at the intersection of business and technology, bringing deep expertise in PRM management and CRM architecture and development. The primary focus is on PRM platforms, Salesforce, system integrations (including learning management and badging platforms), and partner data architecture supporting the global partner ecosystem.

You will administer and maintain partner systems, ensuring performance, scalability, and data integrity. This includes troubleshooting complex system and integration issues, partnering with technical teams to resolve defects, and helping to design and execute test plans (including taking the lead on regression testing) to validate enhancements. You will translate business requirements into scalable technical solutions, develop user and system documentation, and support change management efforts by creating enablement material, communicating updates, and driving adoption of new features and workflows—ultimately enabling a seamless, data-driven partner experience and improving efficiency across the partner lifecycle.

Key Responsibilities

1. Systems Design & Integration

• Architecture: Translate business needs into technical user stories and scalable system designs.

• Integrations: Build and maintain data flows between Salesforce, Impartner PRM, and learning platforms (LMS) for certifications, deal registrations, and badging.

• Lifecycle Management: Lead configuration, testing, and deployment of system enhancements.

2. Data Governance & Analytics

• Integrity: Maintain a high standard of data consistency across all partner platforms.

• Reporting: Design dashboards in Tableau and Salesforce to track partner performance, pipeline visibility, and portal engagement.

3. Quality Assurance & Support

• Testing: Own end-to-end test plans and lead regression testing for system releases.

• Technical Support: Troubleshoot complex integration issues and coordinate with developers for defect resolution.

• User Enablement: Manage user provisioning, create technical documentation, and drive platform adoption.

4. Operational Excellence

• Workflows: Optimize partner onboarding, agreement management, and deal registration processes.

• Continuous Improvement: Identify automation opportunities to improve operational efficiency and partner experience.

Qualifications

Required Skills & Experience

• 5+ years of experience in systems-focused roles such as Business Analyst, Systems Analyst, or Technical Partner Operations within a SaaS or technology environment.
• Deep hands-on experience with partner data across CRM (Salesforce) and PRM (Impartner) systems
• Strong understanding of system integrations, APIs, and data flows across enterprise platforms, including learning management systems (Cornerstone & Skilljar)
• Proven ability to translate business requirements into technical solutions and system configurations as well as test, troubleshoot, and request enhancements to partner systems
• Experience participating in the full partner system lifecycle: requirements, design, testing, deployment, and support.
• Advanced analytical and problem-solving skills with a focus on scalable solutions.
• Strong communication skills bridging technical and non-technical stakeholders.

Preferred Qualifications

• Experience with IMpartner
• Familiarity with deal registration and marketing development fund administration
• Hands-on experience with:
  • Tableau or similar BI tools
  • DocuSign, Conga/Apttus
  • Google Workspace
• Experience with data modeling, reporting frameworks, and dashboard design.
• Understanding of partner ecosystem at a SaaS technology company

#LI-Onsite

P25173_3437176

At Okta, partners are central to our success. The Global Partner Program team equips partners with the tools, resources, and operational support needed to build successful and profitable Okta practices.

Okta is seeking a Manager, Global Partner Program Operations to lead and scale the team responsible for all global partner program operations. This leadership role focuses on defining and optimizing critical operational processes, ensuring data integrity, and providing strategic oversight for all partner-facing systems, including the partner portal and key program operations. The Manager will hire, mentor, and guide a team of operations specialists to deliver a best-in-class, seamless experience for partners and internal stakeholders. The ideal candidate is a proven leader who can define strategic initiatives, drive continuous improvement, and manage complex, cross-functional operations in a high-growth environment.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment while supporting both partners and internal teams.

Key Responsibilities

Team Leadership and Development

• Lead, mentor, and manage a team of Global Partner Program Operations Specialists, including performance management, coaching, and career development.
• Define team priorities, allocate resources effectively, and establish Key Performance Indicators (KPIs) to ensure operational excellence and team efficiency.
• Recruit, onboard, and train new team members as the organization scales.

Program Operational Strategy & Optimization

• Define and optimize the end-to-end operational processes for the Global Partner Program, focusing on scalability, compliance, and efficiency.
• Oversee the seamless execution of high-volume, day-to-day partner operations, including partner onboarding, coordinating partner due diligence with Finance and Partner Sales teams, and managing partner agreement processing.
• Establish best practices for managing inbound support queues and ensure high-quality, timely resolution of complex partner and internal inquiries related to program structure, benefits, and resources and leverage AI where appropriate.
• Drive continuous process improvements for critical functions like Deal Registration operations and the creation of Letters of Authorization (LOAs).
• Oversee support for distribution partners with onboarding their resellers in accordance with program requirements.
  
  

Systems, Data Integrity & Reporting

• Partner with systems team to create and maintain operational integrity of all partner systems, including Salesforce, Conga, DocuSign, and the Partner Relationship Management (PRM) platform.
• Oversee the team’s efforts in maintaining accurate partner data integrity across internal systems, partner portals, and partner locator tools.
• Develop and manage reporting dashboards to track operational performance, compliance requirements, and the overall health of the partner ecosystem.

Required Skills and Experience

• 5+ years of progressive experience in partner operations, channel operations, or partner program management, preferably within SaaS or technology.
• 2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
• Demonstrated ability to define, implement, and scale complex operational processes across global teams.
• Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
• Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
• Advanced analytical and strategic thinking capabilities, with the ability to translate operational metrics into actionable business strategies.
• Strong organizational skills, high attention to detail, and sound judgment in a fast-paced environment.

Preferred Qualifications

Experience with:

• Advanced experience using and administering Salesforce (SFDC) and Partner Relationship Management platforms (e.g., Impartner)
• Proven experience managing vendor relationships for operational tools
• Expertise in data analysis and reporting using tools like Tableau or similar reporting tools
• Familiarity with agreement and data management tools such as Conga/Apptus and DocuSign
• Experience with Google Workspace.

#LI-Onsite

P25171_3437178

At Okta, partners are central to our success. The Global Partner Program team equips partners with the tools, resources, and operational support needed to build successful and profitable Okta practices.

Okta is seeking a Manager, Global Partner Sales Desk to support the transactional sales cycle and manage critical deal flow operations. This role ensures a seamless and efficient sales process by executing deal registration validation, maintaining CRM data quality, and handling quoting and purchase order (PO) processes.

The ideal candidate is highly organised, detail-oriented, and comfortable working in a fast-paced environment while supporting both partners and internal teams.

Key Responsibilities

Team Leadership and Development

• Lead, mentor, and manage a team of Global Partner Sales Desk Specialists and Cloud Desk Specialists, including performance management, coaching, and career development.
• Define team priorities, allocate resources effectively, and establish Key Performance Indicators (KPIs) to ensure operational excellence and team efficiency.

• Manage global team capacity and coverage to ensure all transactional service level agreements (SLAs) are consistently met.
• Recruit, onboard, and train new team members as the organization scales.

Program Operational Strategy & Optimization

• Define and optimize the end-to-end operational processes for the Global Partner Sales Desk, focusing on scalability, compliance, and efficiency and leverage AI wherever possible.
• Oversee the seamless execution of high-volume, day-to-day partner sales desk operations, including Deal Registration and validation, CRM hygiene, Quoting and PO issuance and troubleshooting issues.  
• Develop and maintain comprehensive, up-to-date documentation and training materials for all Partner Sales Desk processes for the internal team and key cross-functional stakeholders.
• Work with Global Partner Program Operations team to establish best practices for managing inbound support queues and ensure high-quality, timely resolution of complex partner and internal inquiries related to Deal Registration process.  
• Drive continuous process improvements for critical functions to support Partner Sales and ensure timely.
• Collaborate with IT teams to define and prioritize system enhancements in core platforms (e.g., Salesforce, PRM) to improve partner sales desk efficiency, scalability, and the overall partner experience.
• Monitor, analyze, and report on operational metrics to identify trends, performance gaps, and opportunities for cost reduction or efficiency gains.

Required Skills and Experience

• 5+ years of progressive experience in partner sales operations or channel sales operations preferably within SaaS or technology.
• 2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
• Demonstrated ability to define, implement, and scale complex operational processes across global teams.
• Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
• Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
• Advanced analytical and strategic thinking capabilities, with the ability to translate operational metrics into actionable business strategies.
• Strong organizational skills, high attention to detail, and sound judgment in a fast-paced environment.

Preferred Qualifications

Experience with:

• Advanced experience using and administering Salesforce (SFDC) and Partner Relationship Management platforms (e.g., Impartner)
• Expertise in data analysis and reporting using tools like Tableau or similar reporting tools
• Familiarity with agreement and data management tools such as Conga/Apptus and DocuSign
• Experience with Google Workspace

#LI-Onsite

P25172_3437184

What You’ll Do: 

• Provide holistic assessments of security layers across infrastructure, application, people, and processes.
• Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
• Review source code against secure coding best practices and contribute security requirements.
• Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
• Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
• Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
• Champion an internal security culture (developer training, internal CTFs, etc.).
• Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?

• Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
• A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
• Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
• Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).

• Bachelor's degree in Computer Science or related field.
• 3+ years experience guiding software teams on security architecture design.
• 3+ years of experience in application security or product security roles.
• Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
• Proven professional experience guiding software teams on secure architecture design.
• Working knowledge of system architecture and/or application architecture.
• Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
• Working knowledge of hardware and software supply chain security.

This is a hybrid role based out of Bengaluru, India. 

#LI-Hybrid 

Title: Lead Software Development Engineer  

The Role:

A lead software development engineer at Razorpay is well-grounded - innovative, quality focussed, product thinker, and business conscious - not mere coders, of course, with deeper technical context and experience to build quality software. You should be able to see nuances and elements that others might not. Engineering creates a significant impact across different areas, considering the scale of our software product outreach. You’re also expected to influence the culture of the company and help shape it in the right way.

Roles and Responsibilities:

• Be involved and drive product & design discussions.
• Help us scale our payment infrastructure to get every Indian to pay online.
• Help us make decisions to shape our REST APIs for developers worldwide.
• Contribute to open source as we set the standards for mobile payments.
• Be involved and drive product & design discussions.
• And, most importantly, brainstorm and create new directions that Razorpay can take in our quest to make online payments easy and accessible to all.

Mandatory Qualifications:

• 5+ years of experience in Technology.
• A strong product design sense.
• Good experience in working with any of the programming languages like PHP, Python, Django, Golang, Java, C++
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Good understanding of REST APIs and the web in general.
• Ability to build a feature from scratch & drive it to completion.
• A willingness to learn new technology, whatever lets you deliver the best product.
• Have a few weekend side projects up on GitHub
• Have contributed to an open-source project
• Have worked at a product company
• Have a working knowledge of a backend programming language

Location: Bangalore

We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.

What You'll Do:

• Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
• AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
• Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
• Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
• Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
• Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
• Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
• Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.

What You’ll Need:

• 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
• Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
• Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
• Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
• PowerShell and Python coding/scripting capabilities for automation and workflow development
• Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
• Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
• Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
• Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
• Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
• Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

The Team  

The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.  

Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. 

The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud. 

This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.  

Role purpose  

The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.  

How you contribute  

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges. 

• Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance 

• Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. 

• Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.  

• Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team. 

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.  

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress. 
    

Skills, competencies and qualifications  

Required:  

• 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot. 

• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.   

• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.  

• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc. 

• Expertise in databases (SQL and NoSQL), and their optimization techniques. 

• Expertise in CI/CD, Containerization and Kubernetes. 

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.  

• Ability to deploy and monitor applications in production along with diagnosing any technical issues.  

• A portfolio of past projects showcasing full-stack development skills.  

• Ability to work independently and as part of a collaborative team.  
  
  
• Strong commitment to delivering high-quality code and solutions on time and within scope.  

Educational qualifications 

• Bachelor's degree in computer science, engineering, or related field  

Desirable:  

• Experience with PHP.  

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.  
   

Other requirements  

• This position requires the ability to be On Call.  

Key relationships  

There are no direct reports to this role.  

Key stakeholders include:  

• Service owners and their teams.  

• Technical leadership and senior management, including VPs.  

• Engineering teams.  

• Network and Telecom teams.  

• Customer service teams.  

• Compliance and infosec teams.  
   

Reporting Structure 

• This position reports to the Senior Engineering Manager  

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for a strong technical contributor to drive AI/ML innovation and deliver real business impact through intelligent solutions.

You’ll:

• Identify high-impact opportunities using AI/ML to solve customer and business problems
• Partner with stakeholders and influence decisions through data-driven insights
• Build and deploy end-to-end ML models (including LLMs) using structured and unstructured data
• Collaborate with engineering teams to develop scalable data and ML pipelines
• Take full ownership from idea to production, delivering measurable business outcomes

This role is ideal for someone who can combine deep technical expertise with business thinking to simplify complexity and build impactful, production-ready AI solutions.

About You

1. 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience
2. Curious mind to learn, explore and identify biggest customer opportunities
3. Build strong relationships across both technical and business/product teams, earn trust with leadership
4. Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay
5. Willingness to dive deep into the tech stack as well as hands-on coding
6. Experience in building end to end ML models, across the ML lifecycle
7. Strong communication and leadership presence
8. Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite
9. Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments
10. Bachelors/Masters in a technical or natural sciences domain from a top university

Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives.

The Team

Zuora Platform Tech is at the forefront of technological and business transformation, tackling complex, ambiguous problems to drive innovation. As part of the AIMS team (AI, ML, and Science), you’ll work on applying advanced AI and data science to enable total monetization across Zuora’s product suite and beyond.

The team operates at the intersection of AI, business strategy, and product innovation, solving high-impact problems like pricing, forecasting, segmentation, and optimization. The tech stack includes Java, Spring, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, and AngularJS.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

HG Insights is looking for an exceptional product manager to help us to accelerate the development of the HG platform. You’ll work with the leading and most prominent companies in the world to solve some of their most challenging go-to-market, business operations, and strategic planning problems, worth millions (and sometimes billions) of dollars to them and their teams. You will work closely with Sales, Customer Success, Solutions, Engineering, and others to make a maximum impact across the business. 

Report to the Director of Product, you will use your product experience and domain knowledge to drive critical parts of the HG platform. 

What You'll Be Responsible For:

• Listening and learning: you'll become fluent in the problems our customers face, their use cases, our value proposition, our product, and our competitive landscape.
• Bringing a fresh perspective to our current processes, challenging the assumptions around product delivery.
• Leading effective market validation, release, rollout and positioning of strategic product offerings
• Identify and size target markets, customer segments, value propositions and use cases
• Define product KPIs and manage all HG Insights products through metric and ROI-driven methods
• Assure all product management decisions are justified based on strong financial analysis and business cases
• Identify, consider, and approve continuous upgrades to product management processes assuring that HG Insights is abiding by industry-leading product management processes
• Define the product roadmap and success metrics for your ownership areas in alignment with company vision, customer needs, and market trends.
• Engage with customers frequently to share the roadmap, collect feedback, and develop a deep understanding of their needs and challenges.
• Engage with Sales, Marketing, and Customer Success teams frequently to collect feedback, collaborate on solutions, and drive product adoption and engagement.  
• Track and measure KPIs for your product areas and proactively report learnings to leadership.
• Conduct detailed market research and customer validation to demonstrate the ROI of different product opportunities prior to investment.
• Synthesize feedback into detailed use cases based on specific, real-world product applications.
• Manage multiple backlogs of prioritized features and enhancements according to customer need and product strategy.
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles.
• Evangelize the product vision across owned product lines to stakeholders.
• Champion the voice of customers in our product strategy.

What You’ll Need:

• 10+ years product management experience in building B2B SaaS products 
• Experience building products for the revenue-generating parts of a business (Sales, Marketing, Customer Success, Solutions/Services, Finance, C-Suite, etc.) 
• Experience designing and shipping scalable platform products with first-party integration ecosystems  
• Own AI Product Lifecycle - drive AI native products from ideation to launch - with focus on customer value
• Sharp eye for design and bias towards simplicity keeping the user experience as central focus.
• Excellent communicator, both written and verbal
• Proven track record at early stage, venture-backed tech companies.
• Ability to thrive in an intense, dynamic, convention-challenging, and high demand start-up environment
• Deep familiarity with the B2B GTM intelligence stack — including platforms like 6sense, ZoomInfo, Apollo, Demandbase, or Bombora 
• Competitive, goal oriented, coachable, and fun
• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
• Experience integrating data with CRM, MAP, or ERP is a plus.

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

What will you do everyday?

We are looking for a Software Developer to join our Backend Engineering team. Specifically, you will be:

• Collaborating with the product, design and operations teams to build a world class product
• Developing, owning and maintaining highly scalable distributed services and solutions
• Implementing a microservices based architecture using Golang and Python
• Ensure application performance, uptime, and maintaining high standards of code quality
• Maintaining continuous integration and deployment tools; creating unit and integration tests for written software code

 Ok, you're sold, but what are we looking for in the perfect candidate?

• Expertise: You know how to code.  You understand our tech stack and can be productive with it. In other words, you’ve done this before.
• Action oriented: You love to build.  You like to ship fast and quickly iterate.
• Creativity: You enjoy listening to user feedback and then building product in novel ways. You’re resourceful and enjoy finding alternate paths to success.
• Problem solving: you use data to help point you in the correct direction.  You optimize relentlessly.  You think business and engineering problems are like puzzles and you stick with them until they are solved.
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability:  You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact.
• Confidence: You trust your abilities and you’re ready to push yourself to the next level.

Qualifications*

• Strong product development experience in building distributed systems and microservices.
• 2 to 5 years experience 
• Strong programming skills on Linux using Go
• Strong foundation in data structures, algorithms and a strong understanding of concurrent programming
• Superior organization, written/verbal communication, interpersonal and leadership skills 
• Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features
• Ability to multi-task and re-prioritize responsibilities based on changing requirements
• Bachelors/Masters degree in computer science or related field

It will be a huge plus if you have:

• Experience working with gRPC, gRPC context and Protocol Buffers
• Experience with infrastructure and systems engineering, and scaling services on cloud computing platforms like GCP

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

POSITION SUMMARY

We are seeking experienced, passionate, and resourceful front-end Staff developers to join our Product Engineering teams. As a developer, you will collaborate cross-functionally with teams to design and develop our applications. Being customer-facing, our Engineering teams play a crucial role in shaping the customer’s impression of our company.

This position will ideally be a hybrid role from our Bengaluru office, as part of our expanding site presence. EarnIn offers our employees excellent benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Collaborate with the product and design team to create new user experiences and features.
• Create a scalable web architecture that ensures the organization remains nimble as it grows.
• Create Unit and Automation (User Interface) Tests to ensure the new code does not break existing features and meets the product's specified requirements.
• Create and monitor analytics to demonstrate the effectiveness of new and existing features in helping customers.
• Lead the establishment and governance of engineering best practices, ensuring high standards for code quality and system reliability.
• Lead, design, develop, and deliver large-scale systems.
• Proactively drive projects, providing clear direction and detailed problem-solving strategies.
• Mentor the engineering team, elevating skills and optimizing processes.
• Design and execute comprehensive unit and UI automation tests to ensure new features perform as required without disrupting existing functionalities.
• Analyze feature effectiveness using advanced analytics to demonstrate impact and inform future enhancements.

WHAT WE'RE LOOKING FOR

• Bachelor’s (or higher, e.g., MS, or PhD) in Computer Science or a related technical field involving coding or equivalent technical experience
• Excellent knowledge of front-end web programming languages, such as HTML, CSS, JavaScript, Typescript, and ReactJS, with the ability to render server-side and client-side content
• Proficient in C# .NET or Kotlin or other popular back-end programming language with a minimum of 2 years of hands-on experience
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• 7+ years of relevant industry experience, particularly in mobile development.
• Hands-on experience working in cloud environments: AWS, GCP, or Azure
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs)

#LI-Hybrid