DigitalOcean
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Principal Software Engineer (PaaS)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.
As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.
We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.
What You’ll Do:
- Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
- Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
- Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
- Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
- Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
- Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
- Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.
Key Metrics:
- Platform availability and system performance
- Developer adoption and satisfaction
- Technical debt reduction and architectural clarity
- Engineering velocity and cross-team alignment
What You’ll Add to DigitalOcean:
- 11+ years of experience designing and building distributed systems at scale.
- Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
- Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
- Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.
Compensation Range:
- $227,040 - $283,800
*This is a remote role
JR: 2025-7225
#LI-Remote
#LI-SK1
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Principal Software Engineer (PaaS)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.
As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.
We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.
What You’ll Do:
- Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
- Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
- Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
- Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
- Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
- Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
- Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.
Key Metrics:
- Platform availability and system performance
- Developer adoption and satisfaction
- Technical debt reduction and architectural clarity
- Engineering velocity and cross-team alignment
What You’ll Add to DigitalOcean:
- 11+ years of experience designing and building distributed systems at scale.
- Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
- Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
- Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.
Compensation Range:
- $227,040 - $283,800
*This is a remote role
JR: 2025-7225
#LI-Remote
#LI-SK1
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Principal Software Engineer (PaaS)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.
As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.
We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.
What You’ll Do:
- Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
- Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
- Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
- Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
- Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
- Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
- Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.
Key Metrics:
- Platform availability and system performance
- Developer adoption and satisfaction
- Technical debt reduction and architectural clarity
- Engineering velocity and cross-team alignment
What You’ll Add to DigitalOcean:
- 11+ years of experience designing and building distributed systems at scale.
- Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
- Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
- Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.
Compensation Range:
- $227,040 - $283,800
*This is a remote role
JR: 2025-7225
#LI-Remote
#LI-SK1
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Principal Software Engineer (PaaS)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.
As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.
We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.
What You’ll Do:
- Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
- Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
- Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
- Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
- Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
- Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
- Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.
Key Metrics:
- Platform availability and system performance
- Developer adoption and satisfaction
- Technical debt reduction and architectural clarity
- Engineering velocity and cross-team alignment
What You’ll Add to DigitalOcean:
- 11+ years of experience designing and building distributed systems at scale.
- Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
- Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
- Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.
Compensation Range:
- $227,040 - $283,800
*This is a hybrid role
JR: 2025-7225
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Principal Software Engineer (PaaS)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.
As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.
We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.
What You’ll Do:
- Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
- Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
- Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
- Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
- Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
- Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
- Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.
Key Metrics:
- Platform availability and system performance
- Developer adoption and satisfaction
- Technical debt reduction and architectural clarity
- Engineering velocity and cross-team alignment
What You’ll Add to DigitalOcean:
- 11+ years of experience designing and building distributed systems at scale.
- Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
- Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
- Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.
Compensation Range:
- $227,040 - $283,800
*This is a remote role
JR: 2025-7225
#LI-Remote
#LI-SK1
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Staff Forward Deployed Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.
As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.
You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.
What You’ll do:
- Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
- Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
- Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
- Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
- New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
- Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
- Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.
Key Metrics
- Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
- Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
- Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
- Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.
What You’ll Add to DigitalOcean:
- AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
- Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
- High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
- Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
- Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
- Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.
Preferred
- Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
- A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
- Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
- Active contributor to open-source AI projects or technical communities.
Compensation Range:
- $195,000 - $239,000
*This is a hybrid role
JR: 2026-7748
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Staff Forward Deployed Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.
As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.
You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.
What you’ll do:
- Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
- Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
- Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
- Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
- New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
- Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
- Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.
Key Metrics
- Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
- Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
- Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
- Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.
What You’ll Add to DigitalOcean:
- AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
- Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
- High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
- Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
- Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
- Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.
Preferred
- Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
- A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
- Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
- Active contributor to open-source AI projects or technical communities.
Compensation Range:
- $195,000 - $239,000
*This is a remote role
JR: 2026-7748
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a hybrid role
JR: 2026-7423
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Software Engineer I ( Billing Engineering )
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
About the Team
The Billing Engineering team is responsible for managing a broad and complex range of functions comprising 70 services. As DigitalOcean continues its rapid growth and moves upmarket, the demands on the billing platform have significantly increased. This team will focus on operational enablement for the business and our customers, allowing our existing billing platform engineering teams to concentrate on platform resiliency and building customer-facing features.
The Opportunity
We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role in ensuring the smooth operation of our billing platform, providing technical support, managing billing operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our company's growth.
What You’ll Do:
- Triage and resolve escalated billing support tickets, including invoicing discrepancies, collections issues (payments/dunning), and taxation inquiries. Serve as the first line of support for incoming bug reports.
- Take ownership of core billing platform operations, including facilitating credits, discounts, promotions, and commitment deals; working with the Tax team on taxation regions; managing SaaS Marketplace vendor ledgers; coordinating refunds and write-offs with the Revenue Accounting team; and supporting month-close compliance reporting.
- DevOps: Collaborate with the Billing Architect to contribute to operational excellence and the stability of the platform.
- Product Revenue Assurance: Augment revenue assurance tooling and synthetic testing to proactively identify and address potential revenue leaks.
- New Product Launches: Take ownership of the operational aspects of new product launches for existing products, working closely with product teams to ensure timely delivery.
- Develop and maintain automation tooling to improve the efficiency of billing operational tasks.
- Work closely with engineering, product, finance, sales, and support teams to ensure seamless billing processes and build roadmaps.
- Contribute to the documentation of billing processes and procedures.
What You’ll Add to DigitalOcean:
- Strong technical aptitude and problem-solving skills.
- Proficiency in Go, with additional experience in Ruby a plus.
- Experience with billing systems and processes (e.g., invoicing, payments, subscriptions, pricing).
- Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, gRPC, Kafka, MySQL, and Redis.
- Experience with scripting and automation tools (e.g., Python, Shell scripting).
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- A proactive and detail-oriented approach.
- [Optional: Include specific domain knowledge or tool experience if required, e.g., Experience with Zuora, NetSuite, or similar billing platforms.]
- [Optional: Bachelor's degree in Computer Science, Engineering, or a related field.]
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Product Security Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
We’re looking for a Product Security Engineer to solve large-scale security challenges while reducing the impact and burden of these security initiatives on engineering. We believe application security best enables the enterprise when it integrates into developer lifecycles.As a member of the Security Engineering team, you will collaborate with other security teams and the rest of DigitalOcean to guide secure architecture design and reduce security risk in the organization through the construction of guardrails and paved paths that empower engineers to make informed security decisions. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.
What You’ll Do:
- Provide holistic assessments of security layers across infrastructure, application, people, and processes.
- Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
- Review source code against secure coding best practices and contribute security requirements.
- Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
- Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
- Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
- Champion an internal security culture (developer training, internal CTFs, etc.).
- Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?
What You’ll Add to DigitalOcean:
We know you will have a unique combination of skills and don’t expect you to check every box on this list. Below are some of the skills that you have already acquired or will have the opportunity to learn while at DigitalOcean:
- Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
- A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
- Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
- Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).
- Bachelor's degree in Computer Science or related field.
- 3+ years experience guiding software teams on security architecture design.
- 3+ years of experience in application security or product security roles.
- Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
- Proven professional experience guiding software teams on secure architecture design.
- Working knowledge of system architecture and/or application architecture.
- Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
- Working knowledge of hardware and software supply chain security.
This is a hybrid role based out of Bengaluru, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Product Security Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
We’re looking for a Product Security Engineer to solve large-scale security challenges while reducing the impact and burden of these security initiatives on engineering. We believe application security best enables the enterprise when it integrates into developer lifecycles.As a member of the Security Engineering team, you will collaborate with other security teams and the rest of DigitalOcean to guide secure architecture design and reduce security risk in the organization through the construction of guardrails and paved paths that empower engineers to make informed security decisions. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.
What You’ll Do:
- Provide holistic assessments of security layers across infrastructure, application, people, and processes.
- Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
- Review source code against secure coding best practices and contribute security requirements.
- Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
- Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
- Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
- Champion an internal security culture (developer training, internal CTFs, etc.).
- Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?
What You’ll Add to DigitalOcean:
We know you will have a unique combination of skills and don’t expect you to check every box on this list. Below are some of the skills that you have already acquired or will have the opportunity to learn while at DigitalOcean:
- Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
- A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
- Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
- Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).
- Bachelor's degree in Computer Science or related field.
- 3+ years experience guiding software teams on security architecture design.
- 3+ years of experience in application security or product security roles.
- Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
- Proven professional experience guiding software teams on secure architecture design.
- Working knowledge of system architecture and/or application architecture.
- Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
- Working knowledge of hardware and software supply chain security.
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Data Center Engineer I
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about building features that you and your peers will love.
At DigitalOcean, Data Center Engineers play a massive role in the success of our business. Our amazing Data Center team is responsible for maintaining and growing the physical infrastructure of the DigitalOcean cloud, past, present and future. They own everything related to the physical servers and networking gear that enables our company, and our customers to scale.
Day to day duties may include everything from replacing a faulty drive in one of our servers, to flying overseas to set up a brand new Data Center from scratch. In exchange for your expertise and enthusiastic interest in DigitalOcean, we can offer you a role on a fast growing, and collaborative team where you'll be given regular opportunities to hone your skills and learn new ones. This position requires you to be onsite at our data center.
This is an onsite position that requires you to support ATL region and the surrounding areas Mon - Fri third shift/overnight.
What You'll Be Doing:
- Deploying and maintaining Data Center infrastructure
- Racking, stacking and wiring servers, power distribution units, and switches
- Installing servers, switches, routers, and storage hardware
- Submitting RMA to equipment manufacturers and shipping and receiving gear to and from remote locations and vendors
- Submitting and tracking remote work requests and managing server and component inventory
- Diagnosing and repairing hardware and performing upgrades, integrations, rebuilds and other projects as needed
- Debugging network, hardware, and Linux OS related issues
- Inventory and asset management
What You'll Add to DigitalOcean:
- Experience in deploying, maintaining, and working in a data center environment.
- Strong troubleshooting skills in networking, hardware, GPU and Linux operating systems, with experience diagnosing and repairing hardware, executing upgrades, and performing hardware installations.
- Proficient in Linux OS, including working with terminal sessions and command-line interfaces.
- Excellent verbal and written communication skills, with a collaborative mindset and a positive, can-do attitude.
- Strong problem-solving abilities, with a keen aptitude for deep technical dives to quickly and efficiently resolve issues.
- Experience submitting and tracking remote work requests, as well as managing server and component inventory.
- Willingness to participate in an on-call rotation.
- Valid driver’s license and comfort with driving.
- Ability to travel domestically and internationally (10%–15% travel).
- Capability to remain on your feet throughout the workday.
- Ability to lift objects up to 50 lbs.
Compensation Range:
- $66,000 - $83,000
*This is a remote role
JR: 2026-7743
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Sr.Cloud Support Engineer-Database
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview
We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Sr. Cloud Support Engineer-Database
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview
We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
This is a hybrid role based out of Bengaluru, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Talent Success Business Partner (8 Months Contract)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
DigitalOcean is expanding in Hyderabad, India. We are looking for a People Generalist/ Talent Success Partner to join our People team.This is a contract position for 8 months (maternity backfill) with potential to convert into full time as well. As a Talent Success Business Partner, you will be reporting to the PBP Director. In this role, you will be responsible for performing a wide range of HR related duties including, supporting effective execution of HR processes including employee relations, supporting managers and senior managers on people related cases, performance management and employee engagement. This role will assist in providing coaching and guidance to managers and senior managers to help recommend solutions to business issues as well as be the on-ground support for the execution of people initiatives. The ideal candidate will need to be strong on execution, HR processes as well as wear strategic hat during complex people issues.
This is preferably a hybrid position based out of Hyderabad and with in-person presence in the Hyderabad office, at least 3 times a week.
What You’ll Do:
- Support complete employee life-cycle processes for our India employees including onboarding, performance reviews, compensation/benefits, engagement survey and action planning, employee relations as well as off-boarding.
- Build relationships with managers and senior managers, be a trusted resource for their needs and escalate issues as necessary to the lead PBPs for quick resolutions.
- Have a strong understanding and working knowledge of people related policies, and assist in interpretation of such policies and standards.
- Support the development, recommendation, and implementation of policies, procedures and process improvements.
- Own the onboarding process for India including locally in Hyderabad as well as for any remote employees.
- Manage the ongoing operational needs of managers in the APAC region
- Support on local payroll in partnership with our local provider.
- Partner with PBP team on local communications including community events, benefits, compliance, holidays etc.
- Work with local leads and People team on employee issues
What You'll Add to DigitalOcean:
- Experience as a People generalist. Exceptional verbal and written communication skills
- Experience in HRIS System, Workday
- Experience working in a startup / fast paced / ambiguous environmentWhat We’ll Expect from You:
What We’ll Expect from You:
- Highly motivated entrepreneurial spirit, with the drive to understand business needs, respond promptly and proactive seek guidance to resolve concerns
- Strong process driven approach, ability to define processes for the region where there is a need
- Strong desire to collaborate with others within and outside of own department and area of expertise
- Exemplary professional integrity with the ability to maintain confidentiality and a sense of responsibility and accountability
- Ability to work effectively with organization members at senior manager levels. Well organized, flexible and enjoys the challenges of supporting an entire site.
- Strong people/interpersonal skills with the ability to build relationships/collaborate with others
- Detail-oriented and extremely organized with an ability to multi-task & prioritize tasks
- Effective time management skills with a proven ability to meet deadlines
- Ability to understand business needs, consistently meet expectations and respond promptly and professionally to business requests, seeking guidance as appropriate.
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Technical Account Manager
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
As a Senior Technical Account Manager (TAM), you will be a strategic partner for our key business customers, ensuring they receive guidance, support, and resources to succeed in the cloud. This multifaceted role combines technical expertise, leadership, and customer advocacy, making it pivotal to DigitalOcean’s success.
What You’ll Do:
1. Technical Consultation & Architecture Design
- Develop deep expertise in DigitalOcean’s product portfolio and the broader cloud ecosystem.
- Design, diagram, and plan infrastructure architectures tailored to customer needs.
- Conduct technical workshops and consultation sessions to empower customers.
- Stay updated with cloud infrastructure best practices and maintain relevant certifications.
2. Proactive Customer Engagement & Growth
- Manage and grow key DigitalOcean accounts, driving retention and expansion.
- Conduct QBRs to assess customer progress, evolving needs, and growth strategies.
- Identify cost optimization and performance improvement opportunities.
- Collaborate with internal teams (Engineering, Marketing, Account Management) to align on strategic goals.
- Monitor customer usage trends to proactively identify risks and opportunities.
3. Advocacy & Cross-Functional Collaboration
- Serve as the voice of the customer, influencing product development and support processes.
- Liaise with Engineering and Support teams to resolve escalations and technical issues.
- Deliver compelling presentations and training for customers, partners, and internal teams.
- Contribute to technical documentation and knowledge sharing initiatives.
4. Tooling & Efficiency
- Develop tools and scripts to improve TAM workflow and engagement efficiency.
- Stay current with industry trends to enhance customer engagement strategies.
What You’ll Add to DigitalOcean:
Technical Expertise:
- Strong experience in cloud infrastructure, Linux, distributed systems, and automation.
- Basic programming skills in a mainstream language (e.g., Python, Go).
- Knowledge of provisioning and deployment tools such as Terraform, Ansible, and Docker.
- Proficiency with at least one major cloud platform (AWS, GCP, Azure).
- Familiarity with version control (Git), SQL, CI/CD tools, and AI/ML infrastructure principles.
Customer-Centric Approach:
- Proven ability to deliver exceptional customer experiences and technical solutions aligned with business goals.
- Strong stakeholder management, prioritization, and expectation-setting skills.
- Analytical skills to monitor customer trends and identify growth opportunities.
- Experience advocating for customer needs and translating feedback into actionable insights.
Communication Skills:
- Strong verbal and written communication, capable of simplifying complex technical concepts.
- Experience delivering presentations and training sessions tailored to customer needs.
Adaptability & Initiative:
- Self-starter with a passion for technology and open-source projects.
- Quick to adapt to changes in the cloud ecosystem and improve solutions and engagement strategies.
Extra Credit / Preferred Experience:
- Prior experience in Technical Customer Success, Solutions Engineering, or Technical Account Management, particularly in startup environments.
- Cloud certifications (AWS, GCP, Azure) and NVIDIA certifications for GPU and AI/ML.
- Networking (Cisco/Juniper), automation (Terraform, Ansible), virtualization (KVM, Xen), and database experience (MongoDB, MySQL).
- Familiarity with open-source technologies like Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
- Linux certifications (RHCSA/RHCE) and experience with large CRMs like Gainsight and Salesforce.
*This is a hybrid role
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Customer Success Engineer II - Database
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Customer Success Engineer II - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Customer Success Engineer II at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations contributing to root cause analysis and resolution
- Analyze customer architectures to identify improvement opportunities and recommend best practices
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
Required Experience & skills
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
JR: [2026-7645]
*This job is located in Hyderabad, India
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Linux Admin
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about building huge scale networks on the Internet.
We are looking for a Senior Network Engineer to join the existing network engineering team, working with the infrastructure group. Reporting to the Manager of Network Engineering, the Network Engineer will be part of a team that is designing, implementing and maintaining the DigitalOcean network from the Internet edge to the hypervisor connections. Our networks need to be massively scalable, and enable systems agility, while providing our hundreds of thousands of customers with the most stable platform. We work with other infrastructure and engineering teams to ensure new products and features have scalable network architectures and will provide the performance our customers require.
If you’re looking for a Network Engineering role to challenge your skills and be rewarding and fulfilling, while working with top of the line equipment and managing a large network with huge scaling requirements and modern design, this job is for you.
What You’ll Do:
- Providing hands-on technical design and engineering for network-related tools and systems
- Working with networking-focused software engineers to develop/maintain our network automation and monitoring platform.SDN solution and integration
- Developing and contributing to open source projects relating to network and platform engineering
- Helping to maintain good code quality by providing guidance during code reviews
- Developing and maintaining network automation solutions
What You’ll Add to DigitalOcean:
- BA/BS in Computer Science or equivalent degree
- Knowledge of and demonstrated ability in at least one of the following languages: Go, Python
- Expertise with Linux
- Experience with CI/CD, containers and/or virtualization, web servers, and databases
- Hands-on experience with observability tools such as Prometheus, Grafana, or the ELK stack
- Experience with automation frameworks (Salt preferred)
- Good knowledge of code versioning tools such as Git, and accustomed to multi-branches development
- Experience working on, building, and troubleshooting large-scale datacenter networks
- Experience working on, building, and troubleshooting global backbone networks
- Experience working with Juniper hardware (e.g., MX, QFX, EX, SRX) and the Junos operating system, and Nokia, Arista, and Ciena
- Experience working with typical layer-2 and -3 protocols such (e.g., BGP, OSPF, VRRP, IS-IS ,LACP,MC-LAG)
- Experience working with MPLS, including BGP-LU (RSVP-TE experience a plus)
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Customer Success Engineer I - Kubernetes
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Senior Customer Success Engineer I – Kubernetes who is passionate about cloud infrastructure, container orchestration, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Senior Customer Success Engineer I at DigitalOcean, you will play a critical role in supporting and empowering customers to successfully run production workloads on Kubernetes. You will work closely with customers to troubleshoot complex issues, optimize cluster performance, and guide them in adopting best practices across Kubernetes and cloud-native architectures.
In this role, you will bring deep technical expertise in Kubernetes and act as an escalation point for complex, business-critical customer scenarios. You will collaborate cross-functionally with Product and Engineering to drive customer outcomes, influence platform improvements, and mentor junior engineers. This role reports to the Manager, Customer Success Engineer.
What You'll Do
- Deliver advanced technical support for Kubernetes and cloud infrastructure, including cluster provisioning, container products, networking, scaling, workload orchestration, and container registry.
- Troubleshoot complex production issues affecting cluster performance, pod scheduling, ingress, storage, and security
- Guide strategic customers through onboarding, migrations, and adoption of Kubernetes, helping them design scalable, resilient, and secure architectures while ensuring smooth production readiness and resolving complex escalations.
- Serve as the escalation point for high-impact and business-critical Kubernetes issues, driving resolution through coordination with Engineering, and Product teams
- Guide customers in designing scalable, resilient, and secure Kubernetes architectures on DigitalOcean
- Mentor IC1/IC2 engineers and drive team growth by contributing to documentation, playbooks, and leverage automation tools to optimize workflows and knowledge sharing
- Partner cross-functionally with leadership, Product, and Engineering to shape support strategy, feature needs, and best practices for Managed Kubernetes.
- Use observability and monitoring tools to diagnose system behavior and performance bottlenecks
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
Required Experience & skills
- 4–7+ years of experience in technical support, SRE, DevOps, or cloud engineering roles
- Certified Kubernetes Administrator (CKA) with hands-on expertise in managing and troubleshooting production clusters.
- Strong hands-on experience with Kubernetes (cluster management, deployments, troubleshooting) in production environments
- Deep understanding of Kubernetes components (API server, etcd, scheduler, controller manager, kubelet.)
- Solid foundation in Linux systems, cloud infrastructure, and distributed systems
- Strong knowledge of networking concepts including Kubernetes networking, ingress controllers, load balancing, and storage solutions (persistent volumes, CSI drivers)
- Expertise in troubleshooting across application, container, and infrastructure layers
- Customer-first mindset with the ability to manage high-pressure, business-critical situations and delivering great support experiences
- Strong communication skills with the ability to explain complex technical concepts clearly
- Ability to work independently, take ownership, and collaborate across teams in a fast-paced environment
Preferred Qualification:
- Experience with managed Kubernetes platforms (DOKS, EKS, GKE, AKS) and multi-cloud or hybrid environments
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Flux)
- Exposure to observability and monitoring tools (Prometheus, Grafana, Loki, OpenTelemetry)
- Knowledge of Kubernetes security best practices (RBAC, network policies, secrets management)
- Contributions to open-source projects, blogs, or documentation in Kubernetes/cloud-native ecosystems
- At least one of the Advanced Kubernetes certifications (CKAD, CKS)
Bonus: Experience with one or more programming/scripting languages (Go, Python, Bash)
JR: [2026-7644]
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Sr Engineer I (GPU)
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are seeking a skilled Software Engineer with expertise in GPU Infrastructure, Ubuntu operating systems, and automation to design, build, maintain, and optimize machine images across a variety of cloud platforms. In this role, you will play a key part in delivering standardized, secure, and high-performant images, including those deployed on GPU Bare Metal and GPU droplet (VM) images
You will focus on automating the image creation lifecycle, ensuring image integrity, and optimizing for performance and security. The ideal candidate brings deep experience in GPU infrastructure, automation, and test systems, along with a strong passion for building secure, scalable, and efficient machine images that power modern cloud-native applications and services.
What You’ll Do:
- Work with key stakeholders in packaging and continuously testing our GPU images across multiple platform services. This includes coordination with hardware engineering teams on packaging firmware versions and maintaining an active compatibility matrix of GPU drivers across Nvidia and AMD GPU platforms (H100/H200/MI300x/MI325x).
- Automation and Scripting: Develop and maintain tooling and scripts (e.g., using HashiCorp Packer, Ansible, Terraform, Python, Shell scripting) to automate the creation, testing, and deployment of machine images.
- Security and Compliance: Ensure machine images adhere to security best practices, including hardening, patch management, and compliance with organizational and industry standards (e.g., CIS benchmarks, GDPR, HIPAA).
- Optimization: Optimize machine images for performance, size, and boot time to enhance scalability and reduce operational costs.
- CI/CD Integration: Integrate machine image creation into CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab CI for automated builds and deployments.
- Versioning and Documentation: Maintain version control for machine images and document configurations, processes, and best practices.
- Monitoring and Troubleshooting: Implement monitoring for image performance and troubleshoot issues related to image deployment and runtime in cloud environments.
- Stay Updated: Keep abreast of advancements in cloud technologies, containerization, and image management tools to propose and implement improvements.
What You'll Add to DigitalOcean:
- Strong experience with building Linux operating system images.
- Solid understanding of GPU related infrastructure including NCCL, RCCL testing frameworks particularly in a fabric connected environment.
Hands-on experience building and managing machine images using tools like Packer, cloud-init, Ansible, Python, and shell scripting. - Familiarity with CI/CD tools (e.g., GitHub Actions, Jenkins, GitLab CI) for automating image pipelines.
- Strong understanding of security practices in image building (e.g., CVE scanning, secrets management, system hardening).
- Experience in regulated environments (HIPAA, FedRAMP, SOC2, etc.)
- Knowledge of Immutable Infrastructure and Golden Image pipelines.
- Experience with configuration management tools like Chef or Puppet.
This is a hybrid role based in either Hyderabad or Bangalore(India), depending on the candidate's preference.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Technical Account Manager
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.
Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success.
This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.
As a Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.
What You’ll Do:
Technical Consultation & Architecture Design:
- Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
- Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
- Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
- Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.
Proactive Customer Engagement & Growth:
- Manage and maintain DigitalOcean’s key accounts
- Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
- Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
- Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
- Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
- Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.
Advocacy & Cross-Functional Collaboration:
- Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
- Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
- Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
- Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.
Tooling & Efficiency:
- Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions.
- Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.
What You’ll Add to DigitalOcean:
Technical Expertise:
- Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
- Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
- Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
- Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
- Proven track record of successfully troubleshooting technical problems.
- Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.
Customer-Centric Approach:
- Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals.
- Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.
- Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
- Experience advocating for customer needs and translating feedback into actionable insights.
Communication Skills:
- Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences.
- Ability to create and deliver technical presentations and training sessions that resonate with customer needs.
Adaptability & Initiative:
- Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
- Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions.
- Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.
Extra Credit:
- Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
- Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
- Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
- Linux certifications (e.g., RHCSA/RHCE)
- Experience working with large CRMs like Gainsight and Salesforce
*This job is located in Hyderabad, India
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Deal Desk Analyst
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.
This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.
What You’ll Be Doing:
- Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
- Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
- Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
- Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
- Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.
What We’ll Expect From You:
- High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
- Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
- 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
- Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
- Proactive communicator with excellent verbal and written skills.
- Strong Excel and Google Sheets skills.
- Experience with Salesforce, Hubspot or other CRM tools desired.
- Experience with data analysis programs like Looker and Tableau is a plus.
- Bachelor’s degree required.
Compensation Range:
- $93,600.00 - $117,000.00
*This is a remote role
JR: 2026-7739
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Deal Desk Analyst
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.
This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.
What You’ll Be Doing:
- Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
- Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
- Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
- Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
- Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.
What We’ll Expect From You:
- High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
- Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
- 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
- Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
- Proactive communicator with excellent verbal and written skills.
- Strong Excel and Google Sheets skills.
- Experience with Salesforce, Hubspot or other CRM tools desired.
- Experience with data analysis programs like Looker and Tableau is a plus.
- Bachelor’s degree required.
Compensation Range:
- $93,600.00 - $117,000.00
*This is a remote role
JR: 2026-7739
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Deal Desk Analyst
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.
This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.
What You’ll Be Doing:
- Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
- Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
- Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
- Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
- Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.
What We’ll Expect From You:
- High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
- Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
- 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
- Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
- Proactive communicator with excellent verbal and written skills.
- Strong Excel and Google Sheets skills.
- Experience with Salesforce, Hubspot or other CRM tools desired.
- Experience with data analysis programs like Looker and Tableau is a plus.
- Bachelor’s degree required.
Compensation Range:
- $93,600.00 - $117,000.00
*This is a remote role
JR: 2026-7739
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Deal Desk Analyst
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.
This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.
What You’ll Be Doing:
- Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
- Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
- Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
- Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
- Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.
What We’ll Expect From You:
- High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
- Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
- 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
- Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
- Proactive communicator with excellent verbal and written skills.
- Strong Excel and Google Sheets skills.
- Experience with Salesforce, Hubspot or other CRM tools desired.
- Experience with data analysis programs like Looker and Tableau is a plus.
- Bachelor’s degree required.
Compensation Range:
- $93,600.00 - $117,000.00
*This is a remote role
JR: 2026-7739
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Deal Desk Analyst
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.
This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.
What You’ll Be Doing:
- Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
- Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
- Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
- Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
- Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.
What We’ll Expect From You:
- High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
- Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
- 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
- Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
- Proactive communicator with excellent verbal and written skills.
- Strong Excel and Google Sheets skills.
- Experience with Salesforce, Hubspot or other CRM tools desired.
- Experience with data analysis programs like Looker and Tableau is a plus.
- Bachelor’s degree required.
Compensation Range:
- $93,600.00 - $117,000.00
*This is a remote role
JR: 2026-7739
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Manager, Network Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Senior Manager who is passionate about building and modernizing Network Infrastructure.
As a Senior Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. Reporting to the Director of Network Infrastructure Engineering, this role will lead and scale the Datacenter Networking team, responsible for building, modernizing, and operating DigitalOcean’s datacenter network infrastructure.
What You’ll Do:
- Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration
- Work with other technologies to architect next generation network
- Partner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organization
- Proactively identify and solve challenges that negatively impact team velocity and successful delivery
- Work with the team to streamline and modernize tools used for network equipment lifecycle management
What You’ll Add to DigitalOcean:
- People First Leader - serve the team by continuously assessing their strength and passions helping them to grow and develop. Provide them with the opportunities and visibility to be their best and help them achieve their goals
- Visionary - experience communicating effectively with peers and leaders, create allies and productive relationships, nurture collaboration and knowledge transfer, communicate with transparency, communicate clear organizational goals
- Technologist - a proven background in some or all of: GPU networking, IEB implementation and design, DC networking, NOC, Life-cycle management of infrastructure
- At least 10 years of progressive experience in network architecture, design and operation at global scale (10+ DC locations)
- Experience working with deployment software like Salt, Ansible, puppet, chef.
- 5+ years’ experience of people, talent and performance management; passion to mentor, motivate, and coach team member
Compensation Range:
- $184,800 - $231,000
*This is a remote role
JR: 2026-7702
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Manager, Network Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Senior Manager who is passionate about building and modernizing Network Infrastructure.
As a Senior Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. Reporting to the Director of Network Infrastructure Engineering, this role will lead and scale the Datacenter Networking team, responsible for building, modernizing, and operating DigitalOcean’s datacenter network infrastructure.
What You’ll Do:
- Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration
- Work with other technologies to architect next generation network
- Partner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organization
- Proactively identify and solve challenges that negatively impact team velocity and successful delivery
- Work with the team to streamline and modernize tools used for network equipment lifecycle management
What You’ll Add to DigitalOcean:
- People First Leader - serve the team by continuously assessing their strength and passions helping them to grow and develop. Provide them with the opportunities and visibility to be their best and help them achieve their goals
- Visionary - experience communicating effectively with peers and leaders, create allies and productive relationships, nurture collaboration and knowledge transfer, communicate with transparency, communicate clear organizational goals
- Technologist - a proven background in some or all of: GPU networking, IEB implementation and design, DC networking, NOC, Life-cycle management of infrastructure
- At least 10 years of progressive experience in network architecture, design and operation at global scale (10+ DC locations)
- Experience working with deployment software like Salt, Ansible, puppet, chef.
- 5+ years’ experience of people, talent and performance management; passion to mentor, motivate, and coach team member
Compensation Range:
- $184,800 - $231,000
*This is a remote role
JR: 2026-7702
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Manager, Network Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Senior Manager who is passionate about building and modernizing Network Infrastructure.
As a Senior Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. Reporting to the Director of Network Infrastructure Engineering, this role will lead and scale the Datacenter Networking team, responsible for building, modernizing, and operating DigitalOcean’s datacenter network infrastructure.
What You’ll Do:
- Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration
- Work with other technologies to architect next generation network
- Partner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organization
- Proactively identify and solve challenges that negatively impact team velocity and successful delivery
- Work with the team to streamline and modernize tools used for network equipment lifecycle management
What You’ll Add to DigitalOcean:
- People First Leader - serve the team by continuously assessing their strength and passions helping them to grow and develop. Provide them with the opportunities and visibility to be their best and help them achieve their goals
- Visionary - experience communicating effectively with peers and leaders, create allies and productive relationships, nurture collaboration and knowledge transfer, communicate with transparency, communicate clear organizational goals
- Technologist - a proven background in some or all of: GPU networking, IEB implementation and design, DC networking, NOC, Life-cycle management of infrastructure
- At least 10 years of progressive experience in network architecture, design and operation at global scale (10+ DC locations)
- Experience working with deployment software like Salt, Ansible, puppet, chef.
- 5+ years’ experience of people, talent and performance management; passion to mentor, motivate, and coach team member
Compensation Range:
- $184,800 - $231,000
*This is a hybrid role
JR: 2026-7702
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Manager, Network Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Senior Manager who is passionate about building and modernizing Network Infrastructure.
As a Senior Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. Reporting to the Director of Network Infrastructure Engineering, this role will lead and scale the Datacenter Networking team, responsible for building, modernizing, and operating DigitalOcean’s datacenter network infrastructure.
What You’ll Do:
- Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration
- Work with other technologies to architect next generation network
- Partner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organization
- Proactively identify and solve challenges that negatively impact team velocity and successful delivery
- Work with the team to streamline and modernize tools used for network equipment lifecycle management
What You’ll Add to DigitalOcean:
- People First Leader - serve the team by continuously assessing their strength and passions helping them to grow and develop. Provide them with the opportunities and visibility to be their best and help them achieve their goals
- Visionary - experience communicating effectively with peers and leaders, create allies and productive relationships, nurture collaboration and knowledge transfer, communicate with transparency, communicate clear organizational goals
- Technologist - a proven background in some or all of: GPU networking, IEB implementation and design, DC networking, NOC, Life-cycle management of infrastructure
- At least 10 years of progressive experience in network architecture, design and operation at global scale (10+ DC locations)
- Experience working with deployment software like Salt, Ansible, puppet, chef.
- 5+ years’ experience of people, talent and performance management; passion to mentor, motivate, and coach team member
Compensation Range:
- $184,800 - $231,000
*This is a remote role
JR: 2026-7702
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Manager, Network Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Senior Manager who is passionate about building and modernizing Network Infrastructure.
As a Senior Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. Reporting to the Director of Network Infrastructure Engineering, this role will lead and scale the Datacenter Networking team, responsible for building, modernizing, and operating DigitalOcean’s datacenter network infrastructure.
What You’ll Do:
- Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration
- Work with other technologies to architect next generation network
- Partner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organization
- Proactively identify and solve challenges that negatively impact team velocity and successful delivery
- Work with the team to streamline and modernize tools used for network equipment lifecycle management
What You’ll Add to DigitalOcean:
- People First Leader - serve the team by continuously assessing their strength and passions helping them to grow and develop. Provide them with the opportunities and visibility to be their best and help them achieve their goals
- Visionary - experience communicating effectively with peers and leaders, create allies and productive relationships, nurture collaboration and knowledge transfer, communicate with transparency, communicate clear organizational goals
- Technologist - a proven background in some or all of: GPU networking, IEB implementation and design, DC networking, NOC, Life-cycle management of infrastructure
- At least 10 years of progressive experience in network architecture, design and operation at global scale (10+ DC locations)
- Experience working with deployment software like Salt, Ansible, puppet, chef.
- 5+ years’ experience of people, talent and performance management; passion to mentor, motivate, and coach team member
Compensation Range:
- $184,800 - $231,000
*This is a remote role
JR: 2026-7702
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Hardware Sustaining Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!
Reporting to the Manager of Infra::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet. The ideal candidate will be eager to face new challenges as DigitalOcean continues to scale its data center footprint and infrastructure cloud capacity and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
What You’ll Be Doing:
- Act a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution
- Participate in 24/7 on-call rotation with other members of the team
- Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components
- Develop and maintain standards and practices for DigitalOcean hardware operations
- Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
- Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
- Coordinate with Ops teams on monitoring thresholds, failure modes and alerting
- Assist in troubleshooting cause of failures and work to prevent them in the future
- Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them
What We’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Hands-on experience operating a cloud infrastructure at mid-tier scale or better
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
- Clear communication and collaboration across key stakeholders
- An insatiable passion for constant improvement
Compensation Range:
- $83,000 - $104,000
*This is a remote role
JR: 2026-7565
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Hardware Sustaining Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!
Reporting to the Manager of Infra::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet. The ideal candidate will be eager to face new challenges as DigitalOcean continues to scale its data center footprint and infrastructure cloud capacity and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
What You’ll Be Doing:
- Act a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution
- Participate in 24/7 on-call rotation with other members of the team
- Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components
- Develop and maintain standards and practices for DigitalOcean hardware operations
- Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
- Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
- Coordinate with Ops teams on monitoring thresholds, failure modes and alerting
- Assist in troubleshooting cause of failures and work to prevent them in the future
- Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them
What We’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Hands-on experience operating a cloud infrastructure at mid-tier scale or better
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
- Clear communication and collaboration across key stakeholders
- An insatiable passion for constant improvement
Compensation Range:
- $83,000 - $104,000
*This is a remote role
JR: 2026-7565
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Hardware Sustaining Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!
Reporting to the Manager of Infra::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet. The ideal candidate will be eager to face new challenges as DigitalOcean continues to scale its data center footprint and infrastructure cloud capacity and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
What You’ll Be Doing:
- Act a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution
- Participate in 24/7 on-call rotation with other members of the team
- Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components
- Develop and maintain standards and practices for DigitalOcean hardware operations
- Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
- Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
- Coordinate with Ops teams on monitoring thresholds, failure modes and alerting
- Assist in troubleshooting cause of failures and work to prevent them in the future
- Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them
What We’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Hands-on experience operating a cloud infrastructure at mid-tier scale or better
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
- Clear communication and collaboration across key stakeholders
- An insatiable passion for constant improvement
Compensation Range:
- $83,000 - $104,000
*This is a remote role
JR: 2026-7565
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Hardware Sustaining Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!
Reporting to the Manager of Infra::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet. The ideal candidate will be eager to face new challenges as DigitalOcean continues to scale its data center footprint and infrastructure cloud capacity and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
What You’ll Be Doing:
- Act a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution
- Participate in 24/7 on-call rotation with other members of the team
- Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components
- Develop and maintain standards and practices for DigitalOcean hardware operations
- Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
- Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
- Coordinate with Ops teams on monitoring thresholds, failure modes and alerting
- Assist in troubleshooting cause of failures and work to prevent them in the future
- Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them
What We’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Hands-on experience operating a cloud infrastructure at mid-tier scale or better
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
- Clear communication and collaboration across key stakeholders
- An insatiable passion for constant improvement
Compensation Range:
- $83,000 - $104,000
*This is a remote role
JR: 2026-7565
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Hardware Sustaining Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!
Reporting to the Manager of Infra::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet. The ideal candidate will be eager to face new challenges as DigitalOcean continues to scale its data center footprint and infrastructure cloud capacity and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
What You’ll Be Doing:
- Act a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution
- Participate in 24/7 on-call rotation with other members of the team
- Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components
- Develop and maintain standards and practices for DigitalOcean hardware operations
- Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
- Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
- Coordinate with Ops teams on monitoring thresholds, failure modes and alerting
- Assist in troubleshooting cause of failures and work to prevent them in the future
- Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them
What We’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Hands-on experience operating a cloud infrastructure at mid-tier scale or better
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience
- Clear communication and collaboration across key stakeholders
- An insatiable passion for constant improvement
Compensation Range:
- $83,000 - $104,000
*This is a hybrid role
JR: 2026-7565
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, Customer Success Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.
This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.
The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.
What You’ll Do:
Team Leadership & Development
- Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
- Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
- Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
- Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
- Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
Strategic Customer Support
- Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
- Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
- Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
- Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.
Technical & Cross-Functional Operations
- Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
- Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
- Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
- Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
- Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.
Key Metrics:
- Customer Satisfaction (CSAT) for strategic accounts
- Time to Response and Resolution (TTR) for strategic customers
- Tier 1 resolution rate vs. escalation rate
- Time-to-escalation and engineering handoff SLA adherence
- SLA adherence and escalation response times
- Support productivity and quality (QA scores)
- Post-incident documentation completion rate
What You’ll Add to DigitalOcean:
- Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
- Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
- Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
- Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
- Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
- Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.
Preferred Qualifications:
- Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
- Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
- ITIL or equivalent service management certification
Compensation Range:
- $125,000 - $153,000
*This is a remote role
JR: 2026-7692
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, Customer Success Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.
This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.
The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.
What You’ll Do:
Team Leadership & Development
- Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
- Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
- Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
- Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
- Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
Strategic Customer Support
- Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
- Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
- Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
- Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.
Technical & Cross-Functional Operations
- Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
- Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
- Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
- Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
- Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.
Key Metrics:
- Customer Satisfaction (CSAT) for strategic accounts
- Time to Response and Resolution (TTR) for strategic customers
- Tier 1 resolution rate vs. escalation rate
- Time-to-escalation and engineering handoff SLA adherence
- SLA adherence and escalation response times
- Support productivity and quality (QA scores)
- Post-incident documentation completion rate
What You’ll Add to DigitalOcean:
- Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
- Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
- Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
- Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
- Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
- Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.
Preferred Qualifications:
- Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
- Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
- ITIL or equivalent service management certification
Compensation Range:
- $125,000 - $153,000
*This is a remote role
JR: 2026-7692
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, Customer Success Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.
This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.
The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.
What You’ll Do:
Team Leadership & Development
- Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
- Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
- Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
- Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
- Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
Strategic Customer Support
- Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
- Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
- Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
- Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.
Technical & Cross-Functional Operations
- Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
- Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
- Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
- Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
- Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.
Key Metrics:
- Customer Satisfaction (CSAT) for strategic accounts
- Time to Response and Resolution (TTR) for strategic customers
- Tier 1 resolution rate vs. escalation rate
- Time-to-escalation and engineering handoff SLA adherence
- SLA adherence and escalation response times
- Support productivity and quality (QA scores)
- Post-incident documentation completion rate
What You’ll Add to DigitalOcean:
- Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
- Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
- Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
- Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
- Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
- Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.
Preferred Qualifications:
- Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
- Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
- ITIL or equivalent service management certification
Compensation Range:
- $125,000 - $153,000
*This is a remote role
JR: 2026-7692
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, Customer Success Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.
This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.
The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.
What You’ll Do:
Team Leadership & Development
- Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
- Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
- Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
- Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
- Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
Strategic Customer Support
- Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
- Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
- Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
- Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.
Technical & Cross-Functional Operations
- Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
- Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
- Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
- Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
- Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.
Key Metrics:
- Customer Satisfaction (CSAT) for strategic accounts
- Time to Response and Resolution (TTR) for strategic customers
- Tier 1 resolution rate vs. escalation rate
- Time-to-escalation and engineering handoff SLA adherence
- SLA adherence and escalation response times
- Support productivity and quality (QA scores)
- Post-incident documentation completion rate
What You’ll Add to DigitalOcean:
- Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
- Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
- Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
- Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
- Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
- Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.
Preferred Qualifications:
- Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
- Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
- ITIL or equivalent service management certification
Compensation Range:
- $125,000 - $153,000
*This is a remote role
JR: 2026-7692
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Strategic Partner Development Manager - Channels
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about helping our customers and partners realize the benefits of DigitalOcean’s cloud infrastructure.
DigitalOcean is at a pivotal moment where the intersection of high-performance hardware and cloud accessibility is defining the next decade of innovation. We aren’t just building a cloud; we are building a gateway for the next generation of startups to harness the power of AI and intensive computing. This is your chance to be the architect of our most strategic alliances, sitting at the heart of the Silicon Valley ecosystem to bridge the gap between world-class silicon providers and the builders who use them.
We are looking for a Strategic Relationship Builder to act as our primary envoy to the world’s leading AI-focused System Integrators (SIs) aligned with mid-market and AI Native companies. Reporting to the VP, Channel Partnerships, you will be the lead navigator in embedding DigitalOcean into strategic partnership programs. Your mission is to ensure that as the world scales its data center needs, DigitalOcean is the partner of choice.
What You’ll Do
- Architect strategic alliances with key system integrators, MSPs and resellers partners to ensure DigitalOcean is deeply integrated into their go-to-market ecosystems.
- Navigate complex organizational structures within partner companies to identify and influence the right decision-makers for long-term program placement.
- Translate high-level cloud infrastructure trends into actionable partnership strategies that solve real-world data center and scalability challenges.
- Lead cross-functional workstreams between internal product teams and external partner organizations to deliver co-branded value and technical synergy.
- Drive the execution of partnership milestones by breaking down multi-quarter goals into clear, actionable deliverables that provide mutual value to all stakeholders.
- Collaborate with senior leadership to provide insights on industry trends, ensuring our partnership roadmap stays ahead of market shifts in the data center space.
- Mentor peers and internal teams on partnership best practices, fostering a culture of collaborative excellence across the organization.
What You’ll Add to DigitalOcean
- Technical Breadth: You bring a deep understanding of the cloud and infrastructure industry, specifically regarding data center operations. You have a proven track record of building and managing partnerships with strategic System Integrators, MSPs and Resellers partners.
- The "Human" Element: You are an expert in Relational Intelligence—you can speak the language of engineers and executives alike, building trust and psychological safety across organizational boundaries.
- Growth Mindset: You possess a natural desire to learn, an appetite for feedback, and a "leave it better than you found it" attitude that thrives in a high-performance environment.
Compensation Range:
- Base $136,000 - $170,000 / OTE target $180,000 - $226,000
*This is a remote role
JR: 2026-7632
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, Customer Success Engineering
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.
This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.
The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.
What You’ll Do:
Team Leadership & Development
- Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
- Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
- Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
- Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
- Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
Strategic Customer Support
- Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
- Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
- Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
- Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.
Technical & Cross-Functional Operations
- Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
- Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
- Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
- Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
- Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.
Key Metrics:
- Customer Satisfaction (CSAT) for strategic accounts
- Time to Response and Resolution (TTR) for strategic customers
- Tier 1 resolution rate vs. escalation rate
- Time-to-escalation and engineering handoff SLA adherence
- SLA adherence and escalation response times
- Support productivity and quality (QA scores)
- Post-incident documentation completion rate
What You’ll Add to DigitalOcean:
- Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
- Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
- Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
- Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
- Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
- Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.
Preferred Qualifications:
- Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
- Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
- ITIL or equivalent service management certification
Compensation Range:
- $125,000 - $153,000
*This is a remote role
JR: 2026-7692
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Full-Stack Engineer II - AI/ML
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Senior Full-Stack Engineer II - AI/MLDo the best work of your career at DigitalOcean. Join a high‐caliber community building the simplest, most scalable cloud on the market. If you think big, move fast, and thrive in a bold, high‐growth environment, you’ll fit right in. We win together—learning, having fun, and delivering real impact for the dreamers and builders we serve.We’re hiring a Senior Full-Stack Engineer to build end‐to‐end features that make accelerated compute simple and accessible for everyone.The AI Application Platform team builds AI and agentic applications across modalities—LLMs, images, audio, and video—on top of DigitalOcean’s high‐performance inference engine. Our mission is to keep the latest state‐of‐the‐art models available at peak performance. We’re moving fast to build the next generation of AI applications and platform workflows at DigitalOcean.
What You’ll Be Doing:
- Own a technical area by providing technical leadership for a teamDrive large cross-functional projects independently to completion
- Work primarily in Python, and Go to build and scale AI application services such as ADK, agentic tools
- Maintain and develop APIs, MCPs and SDKs
- Collaborate on design and UXBuild and scale products to achieve operational excellenceIndependently ship product features from planning to launch to maintenance with high autonomy
- Partner with SRE/DevOps on reliability, observability, incident response, and deployment workflows
- Collaborate with other engineers to find elegant architectures and solutions
What You’ll Add to DigitalOcean:
- Own a technical area by providing technical leadership for a team
- Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, tracing, insights, language modeling, computer vision)
- Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
- 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
- Demonstrated design and UX sensibilities, especially for technical teamsKnowledge of API standards including REST, Python, or GoDesign of cloud ready systems and architectures.
Compensation Range:
- $184,000 - $231,000
*This is a remote role
JR: 2026-7617
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Full-Stack Engineer II - AI/ML
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Senior Full-Stack Engineer II - AI/MLDo the best work of your career at DigitalOcean. Join a high‐caliber community building the simplest, most scalable cloud on the market. If you think big, move fast, and thrive in a bold, high‐growth environment, you’ll fit right in. We win together—learning, having fun, and delivering real impact for the dreamers and builders we serve.We’re hiring a Senior Full-Stack Engineer to build end‐to‐end features that make accelerated compute simple and accessible for everyone.The AI Application Platform team builds AI and agentic applications across modalities—LLMs, images, audio, and video—on top of DigitalOcean’s high‐performance inference engine. Our mission is to keep the latest state‐of‐the‐art models available at peak performance. We’re moving fast to build the next generation of AI applications and platform workflows at DigitalOcean.
What You’ll Be Doing:
- Own a technical area by providing technical leadership for a teamDrive large cross-functional projects independently to completion
- Work primarily in Python, and Go to build and scale AI application services such as ADK, agentic tools
- Maintain and develop APIs, MCPs and SDKs
- Collaborate on design and UXBuild and scale products to achieve operational excellenceIndependently ship product features from planning to launch to maintenance with high autonomy
- Partner with SRE/DevOps on reliability, observability, incident response, and deployment workflows
- Collaborate with other engineers to find elegant architectures and solutions
What You’ll Add to DigitalOcean:
- Own a technical area by providing technical leadership for a team
- Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, tracing, insights, language modeling, computer vision)
- Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
- 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
- Demonstrated design and UX sensibilities, especially for technical teamsKnowledge of API standards including REST, Python, or GoDesign of cloud ready systems and architectures.
Compensation Range:
- $184,000 - $231,000
*This is a remote role
JR: 2026-7617
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Full-Stack Engineer II - AI/ML
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Senior Full-Stack Engineer II - AI/MLDo the best work of your career at DigitalOcean. Join a high‐caliber community building the simplest, most scalable cloud on the market. If you think big, move fast, and thrive in a bold, high‐growth environment, you’ll fit right in. We win together—learning, having fun, and delivering real impact for the dreamers and builders we serve.We’re hiring a Senior Full-Stack Engineer to build end‐to‐end features that make accelerated compute simple and accessible for everyone.The AI Application Platform team builds AI and agentic applications across modalities—LLMs, images, audio, and video—on top of DigitalOcean’s high‐performance inference engine. Our mission is to keep the latest state‐of‐the‐art models available at peak performance. We’re moving fast to build the next generation of AI applications and platform workflows at DigitalOcean.
What You’ll Be Doing:
- Own a technical area by providing technical leadership for a teamDrive large cross-functional projects independently to completion
- Work primarily in Python, and Go to build and scale AI application services such as ADK, agentic tools
- Maintain and develop APIs, MCPs and SDKs
- Collaborate on design and UXBuild and scale products to achieve operational excellenceIndependently ship product features from planning to launch to maintenance with high autonomy
- Partner with SRE/DevOps on reliability, observability, incident response, and deployment workflows
- Collaborate with other engineers to find elegant architectures and solutions
What You’ll Add to DigitalOcean:
- Own a technical area by providing technical leadership for a team
- Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, tracing, insights, language modeling, computer vision)
- Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
- 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
- Demonstrated design and UX sensibilities, especially for technical teamsKnowledge of API standards including REST, Python, or GoDesign of cloud ready systems and architectures.
Compensation Range:
- $184,000 - $231,000
*This is a hybrid role
JR: 2026-7617
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Full-Stack Engineer II - AI/ML
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Senior Full-Stack Engineer II - AI/MLDo the best work of your career at DigitalOcean. Join a high‐caliber community building the simplest, most scalable cloud on the market. If you think big, move fast, and thrive in a bold, high‐growth environment, you’ll fit right in. We win together—learning, having fun, and delivering real impact for the dreamers and builders we serve.We’re hiring a Senior Full-Stack Engineer to build end‐to‐end features that make accelerated compute simple and accessible for everyone.The AI Application Platform team builds AI and agentic applications across modalities—LLMs, images, audio, and video—on top of DigitalOcean’s high‐performance inference engine. Our mission is to keep the latest state‐of‐the‐art models available at peak performance. We’re moving fast to build the next generation of AI applications and platform workflows at DigitalOcean.
What You’ll Be Doing:
- Own a technical area by providing technical leadership for a teamDrive large cross-functional projects independently to completion
- Work primarily in Python, and Go to build and scale AI application services such as ADK, agentic tools
- Maintain and develop APIs, MCPs and SDKs
- Collaborate on design and UXBuild and scale products to achieve operational excellenceIndependently ship product features from planning to launch to maintenance with high autonomy
- Partner with SRE/DevOps on reliability, observability, incident response, and deployment workflows
- Collaborate with other engineers to find elegant architectures and solutions
What You’ll Add to DigitalOcean:
- Own a technical area by providing technical leadership for a team
- Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, tracing, insights, language modeling, computer vision)
- Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
- 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
- Demonstrated design and UX sensibilities, especially for technical teamsKnowledge of API standards including REST, Python, or GoDesign of cloud ready systems and architectures.
Compensation Range:
- $184,000 - $231,000
*This is a remote role
JR: 2026-7617
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean