About the Role:

As a Business Development Representative (BDR), you’ll be at the forefront of CloudSEK’s growth. You’ll identify and qualify high-quality leads, nurture relationships with potential clients, and ultimately contribute to our mission of becoming Asia’s leading cybersecurity company.

Requirements:

• 1-3 years of experience as an SDR/BDR in a SaaS company. If you have worked in the cybersecurity space, that would be awesome! If not, no worries, most of us are from different industries :) 
• We have a proven track record of successfully generating good quality leads, especially C-level. 
• Strong communication and interpersonal skills, both verbal and written.
• Excellent phone and email etiquette.
• Know your way around CRM tools (Salesforce, HubSpot), and data providers (Apollo, Lusha). If not, the team is more than happy to work with you. 
• Self-motivated, results-oriented, and a team player.
• You are competitive, but with yourself. You set your benchmarks and break them every single quarter. 

Key Responsibilities:

• Prospecting: We will utilize various channels (LinkedIn Sales Navigator, Lusha, Apollo) to identify the right accounts and contacts within our target market.
• Lead qualification: Assess and qualify leads based on specific criteria, ensuring they align with our ideal customer profile.
• Lead generation: Multi-channel outreach (cold calling, email, Linkedin, looms..etc) to reach out to potential clients and book introductory meetings with the sales team
• Relationship building: Build rapport and establish trust with prospects, positioning yourself as a trusted advisor. 
• Pipeline development: Contribute to the sales pipeline by consistently generating qualified leads and opportunities.
• CRM hygiene: Maintain accurate and up-to-date records of all activities and interactions within our CRM system.
• Collaboration: Work closely with the sales team to ensure a smooth handover of qualified leads and opportunities.
• Continuous Learning: Stay informed about industry trends, product updates, and competitive landscapes to enhance your outreach.

Job Description:

As a Customer Success Manager at CloudSEK, you will be the primary point of contact for a few strategic accounts, ensuring they derive maximum value from our cybersecurity solutions. Your role will involve deep engagement with clients, providing expert guidance on threat management, and ensuring seamless integration and utilization of CloudSEK’s products. Your background in cybersecurity will be crucial in understanding and addressing the specific needs and challenges faced by our clients.

Key Responsibilities:

Account Management:

• Manage and nurture relationships for a client accounts, ensuring high levels of customer satisfaction and retention.
• Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
• Visit customers twice a year to strengthen relationships and understand their evolving needs.

Cybersecurity Expertise:

• Provide expert guidance on threat intelligence, data leak prevention, and other cybersecurity issues.
• Act as a security analyst, offering insights and recommendations based on threats generated by CloudSEK’s platform.
• Collaborate with customer security teams to ensure optimal usage of CloudSEK’s solutions.

Customer Engagement:

• Develop and execute customer engagement strategies to build strong relationships with key stakeholders, including CXOs and CISOs.
• Foster customer champions within client organizations to drive advocacy and referrals.
• Generate and share client-specific quality reports, gathering feedback to continuously improve service delivery.

Revenue Generation and Retention:

• Identify opportunities for upselling and cross-selling CloudSEK’s products and services.
• Ensure on-time renewals and maintain a high customer retention rate.
• Source referrals and participate in revenue generation activities.

Product Usage and Feedback:

• Ensure 100% product usage for features subscribed by the customers.
• Conduct configuration reviews and provide recommendations for product enhancements.
• Gather and analyze customer feedback to contribute to product development and improvement.

Operational Excellence:

• Maintain accurate records of customer interactions and activities in CRM systems.
• Contribute to the team by sharing knowledge, conducting training sessions, and writing internal articles.

Qualifications:

• 4-5 years of experience in Cybersecurity, Client-facing experience, or a related role in the cybersecurity industry.
• Strong understanding of cybersecurity principles, threat intelligence, and digital risk management.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Strong language proficiency over English and Portuguese is required. 
• Proven track record of achieving customer success goals and driving revenue growth.
• Ability to work independently and manage multiple accounts simultaneously.

Cookie points if you have experience in the below skills:

• Business reviews
• Onsite meetings
• Maintaining NRR and GRR
• Threat analysis and Value delivery

The Role

We are seeking Enterprise Account Executives to manage the end-to-end sales process, targeting both enterprise and midmarket prospects within the U.S. market.

Key Responsibilities:

• Develop and implement a strategic sales plan to expand CloudSEK's customer base.
• Identify and generate new business opportunities and build a pipeline through various channels.
• Conduct extensive market research to identify potential clients and understand their needs.
• Present our products and services to prospective clients through demos and presentations.
• Negotiate and win new logo transactions, ensuring a high winning conversion rate.
• Build and maintain strong, long-lasting customer relationships.
• Collaborate with the marketing and product teams to align sales strategies with business goals.
• Maintain detailed records of sales activities and client interactions in Salesforce.
• Provide regular updates and reports to the management team.
• Work and team with our channel partners in your territory
• Presenting/demonstrating CloudSEK's solutions to CISOs, information security, and cybersecurity experts.
• When required, attend marketing events and security conferences

Requirements:

• Proven 8-12 years of experience as an Enterprise Account Executive/Manager, or in a similar role in the cybersecurity space.
• Strong background in winning new logos and in the lead generation process.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, ambitious, driven with a results-oriented approach.
• Ability to work independently and as part of a team.
• Proficiency in Salesforce, Outreach/SalesLoft, MS Office, and other demand generation products
• Bachelor’s degree in Business, Marketing, Management, Engineering, or a related field.
• Experience in building and scaling regional sales operations is a plus.
• You are motivated by an uncapped sales commission model and like to thrive in a target-driven environment

About the Role:

CloudSEK is seeking a motivated and versatile Cybersecurity Operations Analyst to join our expanding global team. This is a multifaceted role that blends Product Support, Cyber Threat Takedown Operations, and Security Event Analysis. You will be the first line of defense in securing our customers and upholding the integrity of their digital presence.

This position is ideal for candidates who are early to mid in their cybersecurity career with 1-2 years of exp and are passionate about threat detection, user support, and protecting brands from malicious online activity.

Key Responsibilities:

1. Technical Product Support (CloudSEK Product) – L1

• Serve as the first point of contact for customer issues via email, chat, or phone.
• Troubleshoot and resolve basic technical issues using documentation and internal tools.
• Record and track support issues in our ticketing system with clarity and precision.
• Collaborate with engineering and security teams to escalate unresolved issues.
• Contribute to user guides and help documentation for common support queries.
• Continuously learn and apply knowledge of cybersecurity and threat detection.
  
  

2. Brand Protection & Takedown Analyst

• Monitor, identify, and document phishing websites, fake domains, and impersonation profiles on social media platforms.
• Initiate and manage takedown requests across hosting providers, registrars, and platforms.
• Provide timely follow-ups and status updates to internal teams and stakeholders.
• Assist in building and maintaining playbooks, SOPs, and threat feeds relevant to brand abuse.
• Work closely with the intelligence team to map phishing campaigns and related threat infrastructure.
  
  

3. L1 Security Analyst (SOC/Threat Monitoring)

• As a member of the comanaged services team, monitor alerts and incidents generated on the CloudSEK portal.
• Conduct initial triage and classification of potential threats.
• Document response steps and escalate incidents as per defined protocols.
• Stay updated with the latest cyber threats, TTPs, and security advisories.
• Apply AI prompt engineering techniques to improve efficiency in threat detection and knowledge handling.
  
  

Desired Qualifications & Skills:

• Bachelor's degree in Technology, Cybersecurity, or related fields.
• Prior exposure or a strong interest in cybersecurity, threat intelligence, or SOC operations.
• Understanding of phishing campaigns, social engineering tactics, and brand impersonation threats.
• Strong communication skills (written & verbal).
• Ability to work independently in a rotational shift environment supporting global customers.
• Experience with support ticketing tools (e.g., Freshdesk, Zendesk, Jira Service Desk).
• Familiarity with cybersecurity tools and platforms (e.g., VirusTotal, Whois, SIEM, OSINT tools).
• Basic knowledge of cloud security, APIs, or red teaming (bonus, not required).
• Proficiency with scripting (Python, Bash) or automation is a plus.
• Certifications like CEH, Security+, or practical experience in phishing mitigation will be advantageous but not mandatory.

Working Conditions:

• Location: Brazil
• Work Mode: Remote / Hybrid (based on location & team structure).
• Working hours: Rotational shifts to support a 24x7 operation but would mostly be to cover our customers in LTAM and USA (EST and PST).
  
  

Why Join Us?

• Work at the intersection of cybersecurity, AI, and digital risk protection.
• Exposure to real-world cyber threats, takedown operations, and incident response.
• Learn from seasoned cybersecurity professionals in a fast-paced startup environment.
• Opportunity to grow your career in Cyber Security with practical application

How to Apply:

Please submit your resume, a brief cover letter, and (if available) any relevant projects, certifications, or OSINT analysis you've performed.

Notes for Talent Acquisition team:

1. Candidates are expected to work in 12pm to 9pm Brazil team to ensure they cover night shift of Indian base location
2. Expecting candidates to be flexible to work rotational and weekend shifts
3. Anything for Hiring manager to be aware of regarding leaving policies for Brazil location

Job Description:

At CloudSEK, we build cybersecurity solutions that CISOs actually trust—not vaporware. The external attack surface market in India is exploding, and our Mid Market segment has grown 250% YoY. We need a hunter who can keep that momentum going in North & West India. If you’ve ever wanted to build something meaningful instead of inheriting leftovers — this is it.

Here's the reality: There's no warm pipeline waiting for you. Most people wait for leads to land in their lap. You? You go out and create opportunities. We need a hunter who knows what to hunt and how to hunt, and already has extensive, active relationships with CISOs and Channel Partners. If you need inbound leads to survive, this isn't your role.

What You'll Actually Do:

Own the full sales cycle from prospecting to close in the Mid Market Segment in North & West India
Build a pipeline that makes coworkers and competitors wonder what you're doing differently
Hit aggressive targets that would make average salespeople uncomfortable but reward high performers.
Think like a strategist, execute like a closer

What Makes You Dangerous (In a Good Way):

Extensive, active relationships with CISOs: When you introduce a new platform, they take the meeting.
Deep security channel partner network—MSSPs, security VARs, systems integrators who trust you and want to co-sell
Technology sales expertise—you can go toe-to-toe with technical buyers and don't need an SE to save you
You've crushed quota before and have the scoreboard to prove it
You've built territory from nothing and turned it into serious ARR
You're metrics-obsessed but know relationships still close deals
You know when to hunt solo and when to bring the pack

What We're Not: We're not micromanagers; we're a lean team of innovators

What We're Offering:

Autonomy to run your territory your way—we care about results, not activity metrics
Best-in-class product that actually solves problems (makes your job easier), and partners can confidently sell

How to apply: Send a territory attack plan to us. Show us how you’d build $500k ARR in 12 months across the Mid Market Segment in North & West India. Nail it, and we'll fast-track you to interviews.

Position Overview: The Technical Client Account Manager will be responsible for ensuring that our clients achieve their desired outcomes and realize the full value of our solutions and services. This role combines customer advocacy, technical expertise to enhance customer engagement and retention in a competitive market and also has a sales mindset for revenue expansion in the region.

Key Responsibilities:

• Customer Onboarding: Own the onboarding process, ensuring that customers are effectively integrated and trained on our solutions.
• Relationship Management: Foster strong relationships with key customer stakeholders, acting as a trusted advisor to understand their needs and challenges.
• Proactive Engagement: Monitor customer health metrics and proactively address issues, providing guidance on best practices and optimization strategies.
• Conduct Business Reviews: Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
• Internal Collaboration: Work closely with sales, product, and technical teams to ensure a seamless customer experience and to gather feedback for product improvement.
• Technical Expertise: Demonstrate value - Triage customer portals on a regular basis and share critical threats reports.
• Customer Advocacy: Serve as the voice of the customer within the organization, advocating for their needs and ensuring alignment with our business objectives.
• Reporting and Metrics: Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
• Revenue target: Ensure timely renewals and carry targets for regional NRR achievement and expansion quota. Identify and drive upsell and cross-sell opportunities through consultative engagement and by demonstrating the ROI of CloudSEK’s solutions.
• Maintain partner relationships: Collaborate with the partners for smooth renewal and develop a winning strategy for revenue expansion.
• Customer Engagement: Organize customer engagement events in collaboration with the marketing team.

Qualifications:

• Proven experience in customer success and client account management in the cybersecurity industry.
• Strong understanding of cybersecurity concepts, technologies, and market trends.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong negotiation skills
• Analytical mindset with the ability to derive insights from data to drive decisions and improvements.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• 5+ years experience in cybersecurity, client facing roles
• Bachelor’s degree in Cybersecurity, Technology is preferred

The Role

We are seeking an experienced Channel Sales Manager to manage & expand our strategic channel partnerships across the SEA region based in Singapore.

In this role, you will be responsible for developing and executing partner strategies with top-tier partners to accelerate market growth, drive joint go-to-market initiatives, and ensure successful delivery of security solutions to end customers. This role will be directly responsible for Sales via the channel and carry quota for a defined market segment within the assigned territory.

You will leverage your deep knowledge of sales and the partner ecosystem and cybersecurity landscape to deliver measurable value to customers, partners, and the business—strengthening our market position and driving revenue growth.

Key Responsibilities

Partner Management

• Build, manage, and grow relationships with strategic partners across the SEA region
• Act as the primary point of contact for assigned partners, ensuring alignment and mutual success.

Business Development

• Identify, recruit, and onboard high-potential partners focused on cybersecurity solutions.
• Evaluate and prioritize partner opportunities based on market reach, technical alignment, and revenue potential.

Go-to-Market Execution

• Co-develop joint GTM strategies with partners, aligning CloudSEK offerings with partner capabilities and customer needs.
• Support execution of marketing campaigns, joint events, and demand generation activities.
• Define, own and execute a partner led sales motion for the SEA region

Sales Enablement

• Provide partners with training, resources, and tools needed to effectively position and sell CloudSEK solutions.
• Co-sell with partner/channel partners into the defined market segment within the assigned territory
• Facilitate access to certifications, technical support, and product updates.

Performance Monitoring

• Define and track key performance indicators (KPIs) to monitor partner engagement and success, including pipeline generation, sales performance, and certification status.
• Regularly review business plans and take corrective actions as needed.

Strategic Planning

• Develop joint business plans with partners, outlining revenue targets, go-to-market tactics, and enablement milestones.
• Align on quarterly goals, joint investments, and strategic initiatives.

Cross-Functional Collaboration

• Work closely with internal teams including product management, sales, marketing, and customer success to ensure alignment and seamless partner engagement.
• Provide feedback to internal stakeholders based on partner and market insights.

Cybersecurity Expertise

• Act as a trusted advisor and subject matter expert in cybersecurity, helping partners understand and articulate the value of CloudSEK platform.
• Stay current on industry trends, competitor solutions, and emerging technologies.
  
  

Required Skills & Qualifications

• 5 – 8 years experience in channel sales, or partner management within a high-growth SaaS or cybersecurity company.
• Proven track record of recruiting, enabling, and scaling partnerships, value added resellers, distributors and implementation partners.
• Strong understanding of the cybersecurity landscape, with the ability to translate complex technologies into partner value propositions.
• Experience developing and executing joint go-to-market plans with measurable results.
• Ability to thrive in a fast-paced, highly collaborative environment with multiple stakeholders.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical skills with experience using CRM and partner management tools (e.g., Salesforce, PRM platforms).
• Willingness to travel as needed to meet with partners, attend industry events etc