Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
What you’ll do
Responsibilities
- Research and create outreach materials for high value prospects, in partnership with SDRs and AEs.
- Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
- Execute outbound sales plays created by marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing.
- Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
- Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
- Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
- Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum requirements
- A track record of top performance or prior success.
- Superior verbal and written communication skills.
- Self starter who is able to operate in a hyper growth environment.
- This role requires in-office participation three (3) days per week in Stripe office.
At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team:
As we expand our product offering as well as our footprint internationally, our transfer pricing policies and documentation will be increasingly subject to scrutiny by governmental authorities. We are seeking an experienced Transfer Pricing Specialist to ensure Stripe is compliant with the ever-changing regulations that govern transfer pricing and to bring subject matter expertise to audit defense and resolution.
What you’ll do:
The Transfer Pricing Specialist will be a hands-on team member, who works collaboratively across the organization to develop and execute compliant and practical transfer pricing policies and processes. This individual will be an excellent communicator, with the ability to explain transfer pricing concepts in a simplified fashion to non-tax people. The ideal candidate will have experience in a high-growth technology or financial services company partnering with various functional teams and other members of the tax department.
Responsibilities:
- Partner with teams within and outside of Finance to develop, execute, and maintain transfer pricing policies for Stripe’s current and future operating structure and product offerings with a strong moral compass and integrity.
- Dive deep into financial information in order to design, prepare, and review detailed transfer pricing calculations.
- Assist in the preparation of legal entity forecasts and support the tax provision process.
- Navigate the transfer pricing impacts of special projects related to restructurings, acquisitions, and corporate initiatives.
- Ensure operating models are fit-for-purpose in the context of evolving global tax frameworks and transfer pricing regulations.
- Build relationships with technology and business leaders to gain a deep understanding of their organizational structure and activities and flex transfer pricing policies in response to changes therein;
- Assist finance and tax teams in government and regulatory audits.
- Support Stripe’s participation in tax audits, advanced pricing agreements, and competent authority proceedings.
- Prepare and maintain the company’s suite of transfer pricing documentation and compliance in accordance with OECD guidelines and local requirements, ensuring efficiency and quality across a subset of assigned jurisdictions.
- Build, and/or streamline, transfer pricing models for clarity, efficiency, and ease of use.
Who you are:
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements:
- Bachelor’s or Master’s Degree (or above) in accounting, economics, business, law, or other related fields.
- 8 + years of relevant experience
- Robust knowledge of global transfer pricing laws and regulations.
- Experience with international tax planning for a multinational.
- Experience managing transfer pricing documentation and compliance.
- Practical experience with various transfer pricing dispute resolution tracks, including audits and advanced pricing agreement / competent authority negotiations.
- Experience with developing, maintaining, and implementing intercompany agreements.
- Knowledge of financial accounting concepts including accounting for intercompany transactions.
- Excellent written, verbal communication and presentation skills coupled with strong interpersonal and team-building capabilities across different functional areas and cultures.
- Enjoys working with, and digging into, data from multiple sources.
- Professional experience in Excel, Oracle, Smartview.
- Curiosity, empathy, and humility.
Preferred qualifications:
- An advanced degree or professional qualification in tax, accounting, economics or law (CPA, JD, LLM).
- Experience working in a high-growth, rapidly scaling environment.
- Industry experience at a multinational organization; experience working in technology, payments, or financial services is a plus.
- Professional experience in Alteryx and/or robotic process automation software.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start an internet business from anywhere in the world, builds world-class APIs, and more. As we aspire to be the world's financial infrastructure, we have to internally create a finance infrastructure that can scale to our aspirations.
The FinSys team owns one of Stripe’s internal financial infrastructure that enables us to operate our global business efficiently. We own the tools that help generate financial statements, manage finance operations, enable our F&S team partner with the broader business and so on.
This role will partner with the Finance team stakeholders to support features of our financial systems that include Oracle Fusion Cloud Applications, Anaplan and many other tools, automate finance processes and maintain our financial Applications.
What you’ll do
- Work on Finance Systems including Oracle Financials Cloud Applications and Anaplan
- Maintain Oracle Cloud Applications, including -
- Change management
- User security
- Product configuration, including controls
- Data protection & integrity
- Reports management
- Patch Upgrades
- Monitor scheduled jobs
- Data sync between Oracle cloud applications
- Partner with Accounting & Finance teams and support critical Month / Quarter End close
- Support new modules or features implemented by Project team
- Create and maintain standards, procedures, and documentation related to areas of responsibility
- Participate in system audits and perform testing for disaster recovery or SOX controls
- Administer access to Systems within approved IT security policies, guidelines, and standards
- Automate manual finance processes
Who you are
- Bachelor's Degree or an Associate Degree with 6-8 years of work experience.
- 4+ years of Oracle Financial Applications (EBusiness Suite / Fusion) experience as a techno functional resource
- Knowledge of finance operational processes, particularly period close & audit functions
- Experience in all phases of delivery lifecycle
- Excellent Communication, Interpersonal, Analytical skills and strong team collaboration
- Critical thinking, analysis, and a curiosity to dig deeper into requests to determine needs
- Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions
- Able to independently manage and prioritize workload and projects
Minimum requirements
- Hands-on Experience with Oracle Fusion Cloud Applications
- Experience with Oracle Account Reconciliation Cloud (ARCS), Financial Close and Consolidation (FCCS)
- Experience working with FAH (Fusion Accounting Hub) module
- Experience with reporting using OTBI & Finance Reporting Studio in Oracle Fusion Cloud environment
- Data literacy & some w product integration
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The India Go-To-Market (GTM) team is at the epicenter of a massive shift in how global software is built and sold. India has become the premier launchpad for AI-native and global-first companies, and our mandate is to be their indispensable partner from day one. We provide the high-leverage infrastructure that allows these founders to scale rapidly and monetize their innovation across 195+ countries. By aligning Stripe’s world-class global stack with the raw energy of the Indian AI ecosystem, we are ensuring that the next generation of global tech giants is powered by Stripe India.
What you’ll do
As a National Account Executive, Enterprise, you are the architect of Stripe’s most strategic partnerships in India. You won't just sell a product; you will design the financial backbone for India's AI-native unicorns. You will own the full lifecycle—from identifying the next global-first breakout stars to navigating complex, multi-stakeholder negotiations with C-suite executives. Your mission is to move Stripe from a 'payment provider' to an 'essential growth engine' for Indian businesses scaling globally.
Your mission: help AI-native and global-first Indian merchants scale internationally by positioning Stripe as their essential payments and financial infrastructure partner. You’ll work cross-functionally with product and engineering teams to craft tailored solutions, lead high-stakes commercial negotiations, and execute long-term sales strategies that cement Stripe’s presence in the Indian market.
Responsibilities
- Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue
- Own the full sales cycle, from business case development, to deal structuring and negotiating, to close
- Own a named account list and develop account plans for winning and expanding business with high growth technology companies
- Develop outbound strategies to create and nurture opportunities
- Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue
- Drive deal strategy and commercial negotiations for large, complex renewals
- Develop relationships with executive stakeholders within your book of business
- Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
- Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture
Who you are
You are a driven, high-energy salesperson combined with technical knowledge who knows how to build a pipeline from scratch, hunt for new opportunities, and win over enterprise clients through persistence and strategic execution. You excel at engaging C-level executives—including CTOs, COOs, and CFOs—in both business and technical conversations, quickly earning trust and positioning Stripe as a must-have solution. With a proven track record of closing complex, multi-stakeholder deals, you take a consultative approach while maintaining a relentless focus on driving revenue.
At Stripe, collaboration is key. While you are highly self-motivated and competitive, you thrive in a team-first culture where knowledge-sharing, coaching, and contributing to a winning environment are critical to success. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.
If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Requirements
- 8+ years of software sales experience selling to Enterprise and Digital Natives in the India market, preferably at a technology company, with a track record of top performance.
- Superior verbal and written communication skills in English and Tamil / Hindi if needed.
- Ability to understand the Stripe API and build great relationships with highly technical customers.
- Ability to understand complex requirements and create value through solution selling.
- Strong analytical and quantitative capabilities including comfort with basic modeling.
- Experience building strong account relationships with Enterprises originating in India, but building for the world.
- Ability to operate in a highly ambiguous and fast-paced environment.
- Strong interest in technology.
Ready to apply?
Apply to Stripe
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As Stripe's user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe's portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
This role will be part of the Risk Operations Team within SDC that is accountable for performing KYC reviews during onboarding and periodic review.
What you’ll do
We are looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and compliance efforts within the Indian market.
The right candidate for this role will have experience in KYC compliance, preferably within the fintech or e-commerce space.
Responsibilities
- Conducting thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Indian regulatory requirements.
- Demonstrating a deep understanding of KYC and anti-money laundering (AML) regulations specific to the Indian financial services industry, and applying this knowledge to your daily analyses.
- Exercising sound analytical judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer.
- Handling high-complexity KYC-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties.
- Adhering closely to process documentation and drafting clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities.
- Actively participating in building a new team and operational culture focused on robust KYC and compliance practices within the organization.
- Leveraging your expertise in KYC and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action.
- Collaborating cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Indian market.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2+ years of experience in KYC, customer identification, and due diligence roles within the financial services or fintech industry.
- Proven track record of conducting in-depth customer KYC reviews, including validation of identity documents, address proofs, and income/occupation details, in accordance with Indian regulatory requirements.
- Demonstrated ability to analyze complex customer information and exercise sound judgment to assess the adequacy and legitimacy of customer documentation.
- Experience in identifying high-risk customers, transactions, or business activities, and escalating them to the compliance team for further investigation.
- Thorough understanding of Indian KYC and AML regulations and the ability to apply this knowledge in day-to-day operations.
- Capacity to work with a sense of urgency and focus when handling queues with shorter turnaround times.
- Excellent written, verbal, and interpersonal skills to effectively communicate findings and recommendations.
- Strong problem-solving skills and the ability to work independently, analyze data, and make complex investigation decisions.
- Proactive, and detail-oriented approach to work.
Preferred Qualifications
- Knowledge in payments and the fintech industry
- Familiarity with SQL and ability to use template or premade SQL queries as part of investigations
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Internal System Org is at the core of Stripe to empower mission-critical financial domains including Finance & Strategy (F&S), Accounting, Tax, Treasury, Product Experience, GTM. We are the Financial Enablement team, acting as the centralized data analytics team for Internal System Org. Enable and empower F&S, GTM, Accounting, Product teams to achieve business goals, through dataset development, data analytics support, dashboards, AI, and operation efficiency enhancements.
What you’ll do
Responsibilities
- Perform data analysis, identify trends, conduct research, build visualizations, all to deliver objective, critical insights that fulfill team stakeholders’ business needs
- Work closely with cross-functional teams, including Finance & Strategy, Accounting, Product, Tax, User billing, Seller System, and Sales Ops teams, to align on financial goals and drive revenue growth
- Be the data strategy partner for our business stakeholders
- Reconcile complex dataset across complex finance systems
- Coordinate cross-functional projects to identify and drive operational efficiencies that support our stakeholders ability to run more efficiently and effectively
- Work closely with Engineering and Product teams to help define product solutions
- Leverage AI tools to improve team work efficiency
- Conduct internal knowledge sharing sessions to strengthen team
Who you are
You’re passionate about solving business problems and making a direct impact on business. You thrive in environments with many moving parts and quickly pick up new domain knowledge and technologies (e.g. AI). We’re seeking someone with excellent communication and advanced SQL/analytics abilities. Strong background in Accounting/Finance or prior AI experience is highly preferred, though these can also be developed on the job.
Minimum requirements
- Bachelor's degree in STEM major (i.e. Computer Science, Math, Stat, Engineering, etc.) and 4+ years of prior working experience in data analysis fields
- Strong analytical ability, proficiency with SQL (minimum of 3 years advanced SQL) and strong understanding of data relationships
- Experience working with extremely large datasets
- Outstanding communication skills
- Expertise working cross-functionally to drive business and operational goals
- Excellent project management skills and ability to hold others accountable for results
- Ability to connect the big picture to minute details
- Operating as part of a team adhering to established norms and values
- Ability to identify opportunities to improve the data management processes
- Domain knowledge in Finance/Accounting/GTM
Preferred qualifications
- Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting)
- Experience working with PM, Engineers, GTM, Accounting Team or Finance Team
- Experience working with financial datasets
- Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting)
- Experience with visualization tools
- Experience with AI tools (Claude Code, Kai, etc.)
- Domain knowledge in FinTech Products
- Bachelor's or Master degree in Accounting/Finance major
- CPA/CFA certification
Ready to apply?
Apply to Stripe
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the Team
The Batch Compute Infrastructure team at Stripe manages the foundational infrastructure, tooling, and distributed systems behind Stripe's massive-scale batch processing environments, currently encompassing over 5,000 computational nodes. Powered primarily by Hadoop, Spark, and Celeborn, these systems are the backbone for several core asynchronous financial, analytical, and regulatory workflows at Stripe, operating at petabyte scale.
What you’ll do -
You will support a team of engineers focused on building the tooling, infra and systems for operating Spark, Hadoop and Celeborn at Stripe. In addition to helping define the roadmap for these systems, you will be interacting with many other managers and their teams at Stripe, who rely on the Data processing Infra team to deliver efficient and scalable services to our customers. You will work with both the finance and engineering organization (infrastructure & product) to define, measure and monitor the cost efficiency of these systems.
Responsibilities
- Drive Strategic Vision: Define the multi-year roadmap for Stripe’s Batch Compute Infrastructure, leading complex architectural shifts and modernization.
- Lead and Scale: Build, mentor, and aggressively scale a high-performing team of engineers, proactively investing in their career development and fostering a culture of operational excellence.
- Ensure Operational Rigor: Maintain unwavering reliability for a Tier-0 infrastructure processing tens of thousands of daily workloads, proactively mitigating risks and managing complex on-call telemetry.
- Cross-Functional Orchestration: Collaborate deeply with data platform teams, finance, and user groups to define compute efficiency metrics, execute massive-scale cost optimization strategies, and guarantee compliance with global financial regulations.
- Technical Stewardship: Provide technical guidance in architecture reviews, evaluating critical cost, performance, and reliability trade-offs in distributed systems design involving Hadoop, Spark, AWS cloud primitives, and modern metastores.
Who You Are
Minimum requirements
- 10+ years of professional software development and engineering experience.
- 3+ years of direct engineering management experience, successfully building and operating high-velocity technical teams.
- Deep technical background in building, scaling, and maintaining large-scale distributed data systems or Tier-0 infrastructure using open-source tools (e.g., Hadoop, Spark, Celeborn, Airflow, Kafka).
- Proven track record of driving significant infrastructure efficiency, managing capacity planning, and making data-driven cost-performance trade-offs.
- Experience working effectively in highly cross-functional, global organizations.
Preferred requirements
- Experience managing remote or geographically distributed engineering teams.
- Familiarity with managing a massive fleet of Linux servers, on-premise Hadoop clusters, and modern cloud data architectures (e.g., AWS S3, Graviton).
- Demonstrated ability to navigate strategic ambiguity and deliver complex, multi-quarter infrastructural projects from inception to completion.
- Deep empathy for internal data users with a passion for building robust developer tooling and abstractions.
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the Team
We build and operate Stripe’s Event Infrastructure — the reliable, low-latency backbone that captures, routes, and persists billions of events daily. We design resilient, scalable systems for real-time ingestion, filtering, transformation, and high-throughput delivery to downstream consumers. We prioritize observability, backpressure control, and graceful degradation to keep payments and platform features running under any load. By automating operations and iterating on capacity and cost optimizations, we enable product teams to build on a predictable event-streaming foundation.
The Impact You’ll Have
As an Engineering Manager in the infrastructure organization, you are expected to see problems others don't and rally people to independently create solutions. You will move beyond day-to-day management to act as an industry leader, effectively advocating for your organization's mission, values, and impact.
- Architect the Org & Culture: Design and scale a high-leverage org structure. You will define what "Elite Engineering" looks like, setting the bar for craftsmanship and operational rigor serving as a blueprint for Stripe infrastructure.
- Vision and Strategy: Define the scope, vision, and goals for your organization with little or no guidance from your manager. You will anticipate industry trends and use them to influence Stripe's long-range plans, setting direction on a multi-year timeframe for Stripe’s online storage layer.
- Drive Operational Excellence: You will instill a culture of rigorous thinking and meticulous craftsmanship, ensuring our infrastructure remains proactive and resilient as Stripe’s business demands evolve.
- Bridge Engineering & Business: You will collaborate with cross-functional leaders to align deep engineering needs with global business growth forecasts.
- Build the Future Team: Proactively invest in the development of the organization and its people at all levels. You will obsess over talent, hiring and coaching other managers to elevate the skills of the leadership team.
Who You Are
We are looking for a visionary leader who thrives on operating Tier0 infrastructure and building world-class teams. You should be equally comfortable in high-level strategic conversations and deep-diving into database internals.
Minimum Requirements:
- Proven Leadership: Minimum 5 years of experience in a technical engineering management role; overseeing strategic projects.
- Systems Expertise: A deep technical background in distributed systems and experience operating Tier0 infrastructure at massive scale.
- Product Mindset: Ability to bridge deep engineering needs with global business growth forecasts and product strategy, specifically building abstractions that empower thousands of other developers.
- Strategic Navigator: Experience managing through ambiguity and making critical trade-offs between reliability, efficiency, and long-term architectural health.
- Curiosity and Humility: A deep curiosity about the "nuts-and-bolts" of the business (e.g., global money movement) combined with the humility to continue learning and growing as a leader
- Communication: Exceptional written and verbal communication skills.
Preferred Qualifications:
- Scale and Infrastructure: Successfully shipped and operated critical infrastructure (database internals or related field) with significant responsibility over funds and/or critical data
- Strategic Ambiguity: Ability to navigate complex, high-impact work where you must define your own scope and vision
Cross-Functional Influence: A track record of getting other teams on board with your vision to support execution in a way that benefits the broader company
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe's Finance & Strategy team is hiring a Finance Analytics Analyst. This role requires a finance professional with strong FP&A capabilities, technical data skills (SQL, BI tools), and demonstrated AI adaptability. The individual will own financial planning, variance analysis, and P&L reporting for assigned business areas while using data and technology to deliver high-quality financial insights. This role reports into the Finance & Strategy Center of Excellence.
Responsibilities
Financial Planning & Analysis
- Own P&L reporting and analysis for assigned product lines, business units, or functional cost centers
- Lead monthly and quarterly planning, forecasting, and close processes
- Perform variance analysis (actuals vs. budget, actuals vs. forecast, period-over-period) with clear identification of root causes and business drivers
- Track and reconcile accruals vs. actuals; ensure accuracy and completeness in financial reporting
- Support annual budgeting, long-range planning, and scenario modeling
- Build and maintain financial models for business case analysis, investment decisions, and resource allocation
- Partner with business teams to provide financial perspective on operational and strategic decisions
Data Analytics & Reporting
- Write SQL queries to extract, validate, and analyze data from financial systems and data warehouses
- Build and maintain financial dashboards and reports using Power BI, Tableau, or equivalent BI tools
- Develop data models that integrate financial and operational data for planning, forecasting, and performance reporting
- Automate and standardize recurring reports to reduce manual effort and improve consistency
- Navigate complex, high-volume data environments (trillions of transactions across products and geographies) to extract relevant financial signals
- Ensure data accuracy and consistency across all financial outputs
AI-Augmented Working
- Use AI tools (Claude, Cursor, Claude Code, and similar platforms) as part of workflow for analysis, coding, report building, dashboard prototyping, and problem-solving
- Apply an AI-first approach to new tasks, evaluate where AI can accelerate delivery before defaulting to manual methods
- Contribute to team-wide AI adoption by sharing effective workflows, prompts, and use cases
Business Insights & Communication
- Prepare executive-level reports on financial performance, trends, and key metrics with clear conclusions and recommendations
- Conduct ad-hoc analysis to support strategic initiatives and leadership decision-making
- Translate data and financial analysis into actionable business recommendations for finance and non-finance stakeholders
- Track and interpret key financial and operational metrics including revenue, processing volume, take rate, costs, margins, and unit economics
Requirements
Financial & Business Skills
- 5–7+ years of experience in FP&A, financial analysis, strategic finance, or corporate finance roles
- Strong understanding of financial statements (P&L, balance sheet, cash flow) and the ability to connect them into a complete financial picture
- Demonstrated experience in budgeting, forecasting, variance analysis, and financial planning cycles
- Working knowledge of accrual accounting, revenue recognition, cost allocation, and reconciliation processes
- Fluency in financial metrics: revenue, gross margin, EBITDA, operating leverage, unit economics
Technical & Data Skills
- Must Have: Strong SQL skills for data extraction, transformation, and analysis from relational databases and data warehouses
- Must Have: Proficiency in Power BI, Tableau, or equivalent BI tools for dashboard development and reporting
- Must Have: Advanced Excel / Google Sheets — financial modeling, scenario analysis, pivot tables, complex formulas
- Preferred: Python or R for data analysis, automation, or analytical workflows
- Ability to work with large, complex datasets across multiple data sources
AI Adaptability
- Must Have: Active, demonstrable use of AI tools in current work — candidates should be able to provide specific examples of how AI has improved their workflow, output quality, or speed
- Willingness and ability to continuously adopt new AI tools and methods as they become available
- Comfort using AI for coding assistance, data exploration, dashboard prototyping, and analytical problem-solving
Mindset & Working Approach
- Ownership: Treats assigned areas as personal accountability — does not wait for direction to investigate issues, identify risks, or surface insights
- Depth and curiosity: Goes beyond surface-level analysis to understand business context, root causes, and second-order implications
- Quality and accuracy: Holds a high personal standard for the correctness, completeness, and trustworthiness of all outputs
- Business context orientation: Understands the business model and connects financial data to what is actually happening operationally and strategically
- Clear communication: Presents financial and analytical findings to diverse audiences (finance, product, engineering, leadership) with clarity and precision
- Speed with rigor: Operates effectively in a fast-paced environment without compromising accuracy
Preferred Experience
- Background in technology, payments, fintech, SaaS, or high-growth platform businesses
- Experience with ERP systems (NetSuite, SAP, Oracle) or planning tools (Anaplan, Adaptive Insights, Pigment)
- Exposure to data warehousing concepts and cloud data platforms (Snowflake, BigQuery, Redshift)
- Experience in cross-functional environments working directly with product, engineering, and go-to-market teams
- Experience with high transaction volume environments where data complexity is inherent
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
Verification & Identity Platform (VIP) team is a core platform team which powers user onboarding & verification (KYC & KYB) worldwide & ensures continued compliance throughout the merchant life-cycle at Stripe. Our team safeguards user identities across our array of digital services, designing and executing a secure, effortless, and user-centered identity collection & verification environment. Our efforts cover a broad spectrum of identity confirming scenarios, including identity proofing, risk-based, and adaptive verification technology. We provide an in-house smart orchestration eco system which allows us to integrate with multiple 3P data verification services, financial institutions and regulatory bodies to build accuracy, reliability and speed to verify accounts & businesses. We enable Stripe's continued compliance in an ever-evolving regulatory landscape by providing infrastructure that automates document collection, verification & merchant communication for high scale requirements refresh and accounts remediation programs.
What you’ll do
Responsibilities:
- Define the strategy and roadmap for all risk user experiences post-onboarding
- Drive collaboration across Stripe and external partners to deliver delightful, high performing end-to-end risk journeys
- Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders
- Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years in Product Management, specifically in delivering exceptional user experiences for complex and technical products.
- Experience managing technical software products from kick-off to ship
- Consistent track record of leading ambitious and ambiguous 0-to-1 projects
- Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
- Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner
Preferred Qualifications
-
- Experience in the B2B SaaS industry.
- Familiarity with compliance and financial services regulation.
- Track record of working on growth-focused teams, especially with experimentation.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts.
Stripe’s Sales Compensation Team has an opening for a role that will be responsible for the compensation calculation and payment process for the sales organization. Working as a team of three, this role will play a critical role in ensuring the sales team is correctly paid on schedule. This will include the following steps: processing data, validating calculations, communicating compensation and handling clarification requests. This role will require patience for handling sensitive compensation issues with stakeholders.
Responsibilities
- Deliver accurate and on-time payments to roles with variable sales compensation structures.
- Own and conduct regular audits of incentive compensation management (ICM) tool including: personnel set up, plan management, processed data, and commissions calculations.
- Process data, ensure correct calculations, communicate compensation and handle clarification requests.
- Be the first responder to compensation inquiries and support escalation when needed.
- Leverage both Google Sheets and an ICM tool to complete the payment process.
Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- BS or BA in Business, Finance, Economics, Math, or Statistics.
- 2+ years of experience in a sales compensation payment role.
- Experience with CRM (e.g. Salesforce) and ICM (e.g. Captivate IQ, Varicent, Xactly) tools.
- Experience with reporting tools, SQL query optimization, and Tableau
- Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.
- Ability to handle the complexities of an end-to-end commissions close, including managing multiple deadlines.
- Ability to address questions and concerns quickly and patiently.
Preferred qualifications
-
- Experience with SOX Compliance and process documentation
- Experience in Sales or Sales Operations roles.
- Good communication skills, both verbal and written, with the ability to convey information effectively and empathetically to sales staff and cross-functional teams.
- Sequel programming experience.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges.
What you’ll do
As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organisation and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.
Responsibilities
- Execute on technical programs that require deep systems and engineering knowledge.
- Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
- Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
- Define and produce high quality written proposals, communications and documentation.
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
- Create widely circulated plans, driving consistency, clarity and building alignment across teams.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 5+ years of software engineering, systems engineering and/or technical program management experience.
- Excellent analytical skills; you digest complex information and make recommendations.
- You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
- You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
- You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
- Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
Preferred Qualifications
- Experience working in financial risk and compliance
- SQL and python scripting and/or programming skills
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
Stripe is growing quickly and along with that, so are its operational requirements. Stripe Delivery Centers (SDC) are a brand new initiative to accelerate and expand Stripe’s operational capabilities via the creation of centralized hubs or centers of operational excellence. SDC will be staffed with Stripes, not vendors - we want Stripes at SDC to have the same level of tools and systems access as Stripes in other locations.
About the team
Stripe is investing in building out its Creative Design team within SDC to reach users across the globe. The team designs comprehensive ad campaigns tailored for various platforms, ensuring that every visual element aligns with our marketing goals and engages our audience effectively. We create net-new creative content, localize and adapt our content to meet the unique cultural and linguistic needs of different regions, to effectively present our message in global languages.
In addition to our work in advertising and web content, we also produce high-quality designs for presentations and other collateral aimed at large users and executive audiences. Our designs enhance the clarity and impact of our messages, making complex information accessible and engaging. Whether it's a pitch to clients or a strategy meeting with executives, we provide visually compelling designs that communicate our ideas confidently and effectively.
What you’ll do
Designers’ at Stripe’s SDC demonstrate a passion for captivating storytelling and great design. They use design systems to help tell compelling stories to a variety of audiences, and are well-versed at expanding, evolving, defining, and documenting flexible design systems and experiences that achieve bar-raising quality and consistency for the brand at scale. They are user-focused, have a strong understanding of the business, and are empathetic and inspiring. The ideal candidate excels across a variety of styles, crisply articulates design decisions, iterates quickly, and collaborates seamlessly with marketers, product managers, leaders, other designers, and other partners.
Responsibilities
- Ideate, design, and produce world-class design solutions (static and motion) for a variety of events and deliverables including and not limited to presentations, posters, art, branding, and signage.
- Can steward designers through large-scale design projects, providing art direction and ongoing guidance on creative strategy, execution, and localization.
- Work across a wide variety of mediums (physical, digital, and everything in between) to create immersive storytelling and creative content that brings Stripe’s brand and product stories to life.
- Bring design concepts to life through storyboarding, comps, and creative presentations, iterating on creative based on stakeholder feedback and internal testing.
- Collaborate with copywriters, static and motion designers, marketers, and ad operations to create interesting, visionary concepts that engage a global audience.
- Mentor designers in design best practices and ideation, fostering an environment where everyone learns and grows.
- Present ideas in a clear and focused way that builds consensus within the team and with stakeholders.
- Proactive in identifying and implementing process optimization initiatives through automation and AI integration to enhance design quality and efficiency.
Requirements
- 6 to 10 years of relevant design and art direction experience, specifically for technical and product-driven companies.
- Strong track record of independently delivering work as well as influencing the work of other designers and internal teams.
- Proficiency in Figma, Canva, and the Adobe Creative Cloud suite (for both motion and statics).
- Ability to manage a team of 3-4 Creative designers.
- Ability to express and communicate a brand through distinct graphics, patterns, motion, interaction, and experiences.
- A hands-on maker with the skills to effectively communicate concepts, direction, and decisions to the team and external partners.
- Ability to find a meaningful balance between optimizing for speed and quality, while consistently delivering challenging, interesting, and pixel-perfect work.
- Persuasive and humble in explaining work, process, and decisions, with a craving for feedback to help design at your best.
- Ability to work flexible hours, including late evenings in India, to facilitate real-time collaboration with global stakeholders.
- Highly detail-oriented, with a drive for perfection down to the last pixel.
Preferred Qualifications
- A multidisciplinary creative with a wide skill set who is comfortable working across different mediums and crafts, and is excited about experimenting with new technologies.
- Prior people management experience, with a track record of hiring, managing, and developing design talent.
- Experienced at facilitating stakeholders to advance projects and advocate for design quality.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Organization
The Data Foundations team drives Data Engineering and Data Apps & Tooling work across Stripe, enabling Stripes to leverage data to make informed decisions and build user-centric products. We provide tools and infrastructure to move, store, process, and analyze data, both at rest and in motion.
- Revenue and Finance Automation- Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.
- Data Engineering Solutions- We are experts in data, working to make it cost-effective, understandable, and trustworthy. We build pipelines processing billions of events a day and are stewards of canonical data warehouses and datasets delivering products for Stripe Users while embedding with teams to build their data products. We are experts in using the Stripe Data Platform and to scale we lead the data culture and data education to enable product teams to own their data. We invest in [AI] Data Ops to scale incident handling and serve as an escalation path for data incidents to minimize their impact. The Data Engineering Solutions team will work closely with product teams delivering trustworthy data / backend code / and innovative (AI) tools/platforms/services for data..
What you’ll do
As a Software Engineer, you will design and build platforms, and system solutions that are configurable and scalable around the globe. You will partner with many functions at Stripe, with the opportunity to both work on financial platform systems, as well as direct user-facing business impact.
Responsibilities
- Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams.
- Work with engineers across the company to build new features at large-scale.
- Maintain a collaborative environment, engaging in discussions and decision-making processes with stakeholders within various domains at Stripe.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of experience in delivering, extending, and maintaining large scale distributed systems.
- Love to design systems that are elegant abstractions over complex patterns/practices, especially in the financial industry.
- Hold yourself and others to a high bar when working with production systems.
- Take pride in working on projects to successful completion involving a wide variety of technologies and systems.
- Think about systems, services, and platforms, and write high quality code.
- You have great product taste and a track record of taking complex problems and solving them elegantly.
- You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
- Enjoy working with a diverse group of people with different expertise.
Preferred qualifications
- Familiarity with large scale distributed systems.
- Experience working in high-growth teams similar to Stripe.
- If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The People Operations team plays a crucial role in delivering the HR experience at Stripe, providing direct support to our global workforce. As a People Operations Associate, you will be an integral part of this team, collaborating closely with our People & Places teams and Partners. Your responsibilities will include processing transactions, addressing inquiries, conducting audits, and continuously enhancing the services we provide to Stripes worldwide.
We're looking for an enthusiastic People Operations Assistant at the A1 level joining our team in Bangalore. In this role, you will help support the HR team by handling important tasks that keep our processes running smoothly.
What you’ll do
Responsibilities
- Process HR transactions accurately and on time.
- Respond swiftly and accurately to inquiries, ensuring excellent service delivery.
- Ensure the accuracy and integrity of our People data by auditing and entering information throughout the employee lifecycle, while also assisting our HRIS team in managing job profiles, job families, and compensation codes.
- Facilitate changes in Workday related to hiring, management transitions, cost center updates, and team or location shifts.
- Maintain a high degree of accuracy in all data processing tasks to ensure consistency and reliability.
- Provide support by responding to employment verification requests and other data inquiries with promptness and accuracy.
- Track and manage candidate documentation, and oversee background check processes.
Follow standard operating procedures (SOP’s) while processing changes and escalate issues to the specialists when faced with complex problems.
- Proactively identify opportunities for process improvements and contribute to the development of automation initiatives.
- Take initiative to implement enhancements that support the scalability of the People Operations team.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Work Experience - 0 to 2 years
- Demonstrated experience in HR, ideally within a People Operations or HRIS role.
- Comprehensive understanding of HR processes and systems, with familiarity with platforms like Workday being a plus.
- Exceptional attention to detail complemented by outstanding organizational skills.
- Proficient in managing confidential information with discretion and professionalism.
- Enjoy solving problems and collaborating across teams to address issues and enhance processes.
- Excellent English communication skills, both written and verbal.
- Detail-oriented, analytical, and adaptable, with a commitment to continuous improvement.
- Strong capabilities in operational execution and organization.
- Exercised discretion and sound judgment in handling confidential and sensitive data.
Preferred qualifications
- Experience working in a fast paced, growing environment, preferably in a technology company or large scale organization.
- Experience utilizing company policies and practices to determine appropriate recommendations.
Ready to apply?
Apply to Stripe
Stripe’s mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe.
To further this important mission, we are building our International Accounting Stripe Delivery Center team and are looking for someone to help us scale for the future in a fast paced environment.
You Will
- Perform month end accounting processes to support rapid global growth
- Work in three main pillars financial close and analysis, audit and regulatory compliance and reporting
- Own the Statutory Financial Statement preparation, Audit, review and sign off and adoption of financial statements with the board of directors.
- Work with Local service providers to ensure compliance and filing requirements are met timely and accurately.
- Work with cross functional partners like Tax, Treasury, Accounting and other groups to ensure that financial results of the legal entities remain compliant with US Gaap and Local Gaaps.
- Perform monthly and quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses and analytical reviews, producing internal management reporting and external audit support
- Potential to perform month end activities and grow into other task and process to take on further responsibilities
- Be responsible for end to end preparation of journal entries and balance sheet reconciliations
- Prepare flux analysis and potential commentary and explanation on movements and trends
- Be responsible for performing transactional based work and streamlining processes
- Be a self starter and seek to standardize and centralize tasks
- Own problems not just processes or projects - we want our specialists to own the full problem space and do what it takes to solve them
- Partner with multiple cross-functional stakeholders and subject matter experts to develop and improve controllership processes and to anticipate changing business requirements
- Scale our financial processes through automation and standardization
We Are Looking For Someone Who Has
- An accountancy qualification (e.g CA, ACA, ACCA, CIMA) with 8+ years of relevant accounting experience
- Degree in Accounting or Finance background
- Proven experience in the monthly close process, journal preparation and posting, audit, and exposure to accounting systems.
- Experience in month end reporting and analytics
- Working knowledge of US GAAP
- The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
- Strong analytical skills and strong knowledge of Excel.
- Knowledge of data modeling or experience in any analytics tool will be an added advantage.
- An enthusiastic “roll up your sleeves” mentality
- A passion for creating new systems and solving problems via infrastructure and automation
- Demonstrated ability to work cross-functionally and with different cultures
- Demonstrated experience with internal controls
- Ability to be flexible and comfortable with changing requirements
Nice to haves
- Knowledge of (or experience in) the technology or payments industry
- Oracle suite
- Hubble/SQL
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s Customer Success (CS) team supports revenue growth across GTM by helping a broad book of users activate, grow, and maximize their performance on Stripe.
This team, part of the Customer Success Organization, leads the charge in using data to inform strategic decisions and enhance operations across the company. We excel in pinpointing new opportunities, optimizing processes, and executing impactful projects at the team level. By crafting reusable data products and upholding high analytical standards, we deliver consistent and excellent results. Our role requires close collaboration with cross-functional partners to develop sustainable metrics and data models with long-term value. Combining payment expertise with technical skills, we manage data pipelines and maintain key analytics assets, simplifying complex technical concepts for diverse stakeholders.
What you’ll do
In this role, you will spearhead innovation by identifying transformative opportunities and developing scalable data solutions. You'll optimize data infrastructure and align initiatives with strategic goals, fostering collaboration across teams. By promoting a data-driven culture and building strong partnerships, you'll ensure sustainable growth and informed decision-making throughout the Customer Success and Paid Support Organization.
You will also be instrumental in building datasets and tools that enable externally facing Stripes to deliver tailored content to their customers.
Responsibilities
- Identify and scope new opportunities, processes, and projects that have team level impact.
- Create reusable data products (dashboards, data models, code) that set high standards for future projects and for other analysts across the organization.
- Assist in developing the team's data pipelines and performance workbooks by leveraging both your expertise in payments and technical skills. This involves building metrics pipelines, writing code, and being proficient with SQL.
- Set priorities for the Customer Success team’s technical/data opportunities, secure partner buy-in, and manage reprioritization as needed.
- Develop vertical agents that solve the Customer Success teams' most manual or repetitive tasks.
- Maintain analytics assets owned by the team, such as metric definitions, technical documentation, query libraries, and other tooling
- Act as a resource to the team and broader business for understanding the nuance and technical complexity of Customer Success datasets.
- Communicate complex technical concepts effectively to the team, cross-functional partners, and broader stakeholders.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3-8+ years experience in Data Analysis, BIE, or Technical Customer Advisory roles
- Expertise in data visualization and using data insights to make recommendations
- Proven ability to manage and deliver on multiple projects with great attention to detail
- Ability to clearly communicate results and drive impact
- Comfortable collaborating across functions to identify data analytics problems and execute solutions with technical rigor and data-driven insights.
- Familiarity with card payments ecosystem
- A proven ability to build collaborative working relationships to execute on complex projects with cross-functional teams.
- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
- A proven ability to be a self-starter capable of driving business results without significant supervision.
- Excellent verbal and written communication skills.
Preferred qualifications
- Proficiency in SQL (advanced), Python and git (intermediate)
- Data viz, dashboard building, modeling, and reporting automation
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible.
What you’ll do
In this role, you will act in a player-coach capacity and will be accountable for supporting a team of Operations Associates. This team is responsible for resolving our users’ most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience.
Responsibilities
- Guide your team in troubleshooting and solving external user issues
- Ongoing management of the operational performance of your team to deliver KPIs
- Help scale our operations and improve user experience by identifying process improvements
- Manage capacity and scheduling, dividing and assigning work between team members
- Ensure your team has all the skills and resources needed to be successful in their role
- Set clear goals and expectations for individual and team performance
- Foster a culture of continuous improvement to refine team processes and procedures
- Support recruitment and hiring initiatives
- Coach and mentor individuals to meet career via structured career development conversations
- Provide continuous performance feedback and facilitate periodic formal performance reviews
- Drive and own initiatives that make the team a warm and welcoming place to work
- Keep the team engaged and motivated towards their work
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of experience coaching/leading Customer Service teams and managing performance
- Experience mentoring others and are able to constructively provide feedback to others
- Experience in delivering weekly and monthly business metrics and reporting
- Proven ability to be a subject matter expert in Customer Service
- Ability to work cross functionally to deliver best results and promote partnership
- Excellent written and verbal communication skills
- Exemplary planning and time management skills
Preferred qualifications
- Experience in new process launch and continuous improvement
Ready to apply?
Apply to Stripe
Accounts Receivable (AR) Manager: Job Description
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our Finance teams don’t just provide and process data, but own strategy, use technology to drive solutions, influence their business partners and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates significantly with cross-functional and international teams.
What you’ll do
In this leadership role, will be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company.
Responsibilities
- Build, develop and lead a team to support global billing and collections deliverables.
- Participate in building scalable processes to support global growth.
- Execute efficient internal control documentation and sign-off procedures
- Enhance and maintain existing policies and procedural documentation
- Drive end to end improvement of input processes to enable scale and productivity
- Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale
- Escalate collection issues to relevant stakeholders when necessary
- Nurture deep, trusted partnerships with leaders across Stripe showcasing the value of the Billing and Collections function and how it aligns with broader business goals
- Create global best practice documentation and facilitate sharing across the globe.
- Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
- Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time
- Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time
- Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.
- Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact
- Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks
We are looking for:
- Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives
- Advanced finance operations experience of leading large operational processes
- Ability to set goals, financial plans and effectively influence leaders across Stripe
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 15+ years of experience out of which 3+ years of managing operational teams dealing with high volume and complex workflows.
- Led teams in multi-location and exposure to working in multicultural, location and dynamic business environment
- A. or B.S degree in Accounting or Finance with fluency in the U.S. GAAP
- Excellent communication and organizational skills, both written and verbal.
- Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
- Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
- Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
- Demonstrated experience partnering with cross-functional stakeholders
- Demonstrated history of taking on various types of challenging projects and producing results
- Solution-oriented mindset with enthusiasm for establishing best practices
- Self-disciplined, diligent, proactive and detail oriented
- Experience working cross-functionally with multiple teams to deliver high impact initiatives
- Experience in delivering weekly and monthly business metrics and reporting
Preferred qualifications
- Good understanding of finance processes including AR and SOX controls.
- Strong operational background including experience with new process launch and service delivery in a high growth technology company
- Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level
- Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, and drive root cause analysis, and evaluate outcomes
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
What you’ll do
The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users.
Responsibilities
- Work with merchants, from successful venture-backed startups to well established institutions; evaluating their business models and financial statements
- Help manage Stripe’s portfolio by developing a deep understanding of risk across industries, geographies, and operating models
- Identify differing risks of complex business models and enforce appropriate loss mitigation actions based on your assessment
- Utilize analytics to optimize strategies which can be enforced across Stripe’s portfolio
- Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership
- Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
- Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization
- Be a part of building a brand new team and operational culture for Stripe
- Partner with global operations specialists or business process owners to run a critical workflow
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- A minimum of 1+ years of experience with knowledge of commercial credit underwriting, financial risk modeling and cash flow forecasting
- Ability to transform business and financial data into a cohesive narrative that outlines potential credit risks
- Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries
- You excel in analytical thinking and problem solving
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a quick-moving environment
- You are humble and have a proven track record for working well across teams and with external partners
- You’re willing to work (no more than) one weekend day each month - you’ll receive a weekday off the following week; the SDC operates during daytime hours with shifts from the morning through early evening
Preferred qualifications
- Proficiency in SQL or other data analysis tools
- The ability and desire to challenge the status quo
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Fee Insights builds fee explainability experiences that help merchants and internal teams understand what they're paying and why. We tackle this through agentic systems that provide natural language explanations grounded in canonical fee data, self-serve tooling, and also experiences that help users reconcile and understand complex pricing at scale.
Fee transparency and explainability are critical to merchant trust and satisfaction. As Stripe's product portfolio and pricing complexity has grown, helping users understand their fees—and how they align with their contract and product usage—has become increasingly important. We're solving fundamental questions around fee transparency, building the foundations that will scale across Stripe's merchant base.
What you’ll do
As a Software Engineer on Fee Insights, you'll work on crafting billing-related experiences for both internal teams and external merchants. You'll partner closely with product teams to build reporting, dashboards, insights, and guided user journeys that help users interact with pricing and understand fees. You’ll be navigating one of Stripe's most complex domains, gaining deep end-to-end understanding of how Stripe works—from payments to pricing to billing.
Responsibilities
- Building and iterating on fee explainability experiences that empower users to find answers independently
- Developing agentic systems with strong accuracy guarantees—building evaluation frameworks and ensuring reliability at scale
- Creating performant data aggregations and optimizations to handle complex pricing scenarios
- Working across the stack: backend services, frontend experiences, data pipelines, and AI agents
- Collaborating with stakeholders across engineering, product, operations, finance, accounting, and sales
- Independently identifying solutions to user pain points and executing against roadmaps
- Mentoring junior engineers and raising the technical bar for the team
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of professional experience in a software development role
- Strong coding skills in any programming language
- Ability to drive and lead large-scale initiatives that solve critical business challenges
- Strong collaboration skills across teams and workstreams
- Track record of developing and delivering high-quality software using industry best practices
- Ability to make effective tradeoffs that balance business priorities, user experience, and technical sustainability
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges.
The Bridge Operations strategy provides operational leverage and expands Stripe’s portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. In this role, you develop a deep understanding of Stripe’s user verifications and compliance policies, systems, controls and design mechanisms to deliver process improvements and enhanced customer experience.
This role will be part of the Risk Operations organization in Bridge Operations that is accountable for monitoring, investigating, and reporting suspicious activity indicative of money laundering and other financial crimes.
What you’ll do
In this role, you will act in a player-coach capacity and will be accountable for supporting 7 Operations Associates. This team is responsible for resolving our users’ most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience.
Responsibilities
- Guide your team in troubleshooting and solving external user issues
- Ongoing management of the operational performance of your team to deliver KPIs
- Help scale our operations and improve user experience by identifying process improvements
- Manage capacity and scheduling, dividing and assigning work between team members
- Ensure your team has all the skills and resources needed to be successful in their role
- Set clear goals and expectations for individual and team performance
- Foster a culture of continuous improvement to refine team processes and procedures
- Support recruitment and hiring initiative
- Coach and mentor individuals to meet career via structured career development conversations
- Provide continuous performance feedback and facilitate periodic formal performance reviews
- Drive and own initiatives that make the team a warm and welcoming place to work
- Keep the team engaged and motivated towards their work
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Experience coaching/leading operations teams and managing performance
- Experience mentoring others and are able to constructively provide feedback to others
- Experience in delivering weekly and monthly business metrics and reporting
- Proven ability to be a subject matter expert in Risk Operations
- Ability to work cross functionally to deliver best results and promote partnership
- Excellent written and verbal communication skills in English
- Exemplary planning and time management skills
Preferred qualifications
- Experience in new process launch and continuous improvement
- Experience managing risk events in the system, and identify the at-risk scenario.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Strategy & Analytics Internal Systems and SDC team aspires to supercharge the Internal Systems and SDC organization with analytics and insights. The Internal Systems and SDC org creates the engineering infrastructure and runs the internal operations that enables Stripe to succeed. We deliver data-driven insights that inform business decisions, drive measurable operational improvements, and guide strategy. We are not just data analysts, we are a mix of strategic business partners, deeply strategic and/or technical operational executors. We ensure timely, reliable, high-quality data for not just Internal Systems and SDC, but for stakeholders across Stripe.
What you’ll do
In this role, you’ll be the go-to expert for your business area. You’ll partner directly with our Head of SDC and be his go-to for all things data, insights, and strategy. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.
Responsibilities
- Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
- Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making. Own executive-facing weekly, monthly or quarterly reporting.
- Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more
- Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs
- Support planning: support with forecasting/planning processes for your business area, including near/medium/long-term planning, to enable leadership to make strategic decisions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 6+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services
- Outstanding analytical ability, expert in SQL and understanding of data relationships
- Outstanding communication, presentation skills & stakeholder management skills
- Experience working in or with Financial Services, Accounting, GTM/Sales, Operations
- Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
- Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy
Preferred qualifications
- Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting)
- Structured problem solving skills, combined with strong business acumen.
- Experience with Tableau
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
We are experts in data, working to make it cost-effective, understandable, and trustworthy. We build pipelines processing billions of events a day and are stewards of canonical data warehouses and datasets delivering products for Stripe Users while embedding with teams to build their data products. We are experts in using the Stripe Data Platform and to scale we lead the data culture and data education to enable product teams to own their data. We invest in [AI] Data Ops to scale incident handling and serve as an escalation path for data incidents to minimize their impact. The Data Engineering Solutions team will work closely with product teams delivering trustworthy data / backend code / and innovative (AI) tools/platforms/services for data.
What you’ll do
We're looking for a person who could drive the Data Engineering Solutions Team in solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of Data Engineering tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities.
You will:
- Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success.
- Partner with our recruiting team to attract and hire top talent.
- Deliver cutting-edge data pipelines that scale to users' needs, focusing on reliability and efficiency.
- Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders.
- Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data.
- Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems
- Have an opportunity to work with Spark, Flink, Kafka, Trino, Pinot, Airflow, Scala, Java, SQL, and Python and many other big data technologies.
- Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion.
- Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
We’re looking for someone who has:
- 10+ Years of engineering experience with 5+ Years of hands-on experience building+operating data systems/pipelines, datasets/data warehouses, infrastructure, and leading small teams to deliver exceptional solutions.
- A strong engineering background and passion for data.
- Prior experience with writing and debugging data pipelines using a distributed data framework (Spark / Hadoop / Trino / etc)
- An inquisitive nature in diving into data inconsistencies to pinpoint issues, and resolve deep rooted data quality issues
- Knowledge of a backend development language (such as Scala, Java, or Go) and strong SQL experience
- Extreme customer focus, with a commitment to partnering with Product Managers, leaders, and other Stripe engineers to understand their use cases.
- Effective cross-functional collaboration, with the ability to think rigorously, communicate clearly, and make or coordinate difficult decisions and trade-offs.
- Thrive with high autonomy and responsibility in an ambiguous environment.
- Ability to foster and work in a healthy, inclusive, challenging, and supportive work environment.
Preferred qualifications
- Expertise in Iceberg, Kafka, Change Data Capture, Flink, Spark, Airflow, Hive Metastore, Pinot, Trino, AWS Cloud, and influencing open-source contributions is a plus.
- Experience creating and maintaining Data Marts / Data Warehouses to power business reporting needs
- Experience working with Product or Go-To-Market (GTM - Sales/Marketing) teams
- Genuine enjoyment of innovation and a deep interest in understanding how things work, with the ability to question and direct architectural decisions.
- Strong written and verbal communication skills for various audiences, including leadership, users, and company-wide.
Ready to apply?
Apply to Stripe
Monetization Operations Analyst
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe.
What You'll Do
We're looking for a Monetization Services Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.
You will:
- Be responsible for onboarding sold custom contracts into our billing systems.
- Work with legal contracts with strong attention to detail and accuracy.
- Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
- Build scalable and auditable onboarding processes for new and existing users.
- Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
- Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
- Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
- Help scope, build, and deliver continuous process improvements that enhance operations.
Who You Are
Minimum Requirements
- 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions.
- Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
- Strong analytical skills and the ability to navigate data and people to find answers.
- Strong operating rigor, including organizational and time management skills.
- Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers.
- Motivation and flexibility to work well in a high-growth environment where things change quickly.
Preferred Qualifications
-
- Ability to trace process impacts from situation to end customers and business financial outcomes.
- Knowledge of or experience in the payments industry.
- Demonstrated professional experience using GSuite, Excel, and working with large data sets; experience with SQL is a plus.
- Demonstrated project management or consulting experience and the ability to work cross-functionally.
- A builder's mindset and a willingness to question assumptions and conventional wisdom.
- A passion for learning and solving problems through infrastructure and automation.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand experience to continuously improve it.
Providing great support to users of all sizes is culturally important to everyone at Stripe. We partner closely with Stripe’s design, product, and operational teams across a wide surface area: the external-facing support interfaces (https://support.stripe.com/), self-serve content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and to help our operations teams be more productive.
What you’ll do
You’ll lead and grow an established, high-performing engineering team within the Support Experience organization. Your job is to start with what’s been built and make it better: grow the team, elevate the technical bar, and expand the team’s impact across Stripe.
In this role, your team will build support experiences for priority user segments, solving problems such as how platforms, enterprises, and consumer users get help from Stripe. This includes implementing new API endpoints for use across multiple products, data engineering to improve our support operations with real-time insights, or building AI-enabled product experiences designed for each segment’s unique needs. You’ll lead your team to use the best tools for each job, whether that means experimental machine learning applications or proven techniques for building scalable distributed systems.
Responsibilities
- Hire, lead, and manage a team of talented engineers, providing mentorship, guidance, and support to ensure their success.
- Collaborate with cross-functional stakeholders, including product managers and designers, to understand customer needs and translate them into technical solutions.
- Define the technical vision and roadmap for the suite of products managed by the team, aligning it with business objectives and industry best practices.
- Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
- Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
- Stay up-to-date with emerging technologies, industry trends, and advancements in AI and customer experience practices to identify opportunities for improvement and innovation.
- Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of experience managing teams that build and operate full-stack web applications at scale, and 10+ years of overall industry experience
- A passion for supporting both external users and internal customers
- Successfully recruited and built great teams
- The ability to thrive with a high level of autonomy and responsibility
- The desire to encourage a healthy, inclusive work environment that’s both supportive and challenging
- Clear and persuasive writing and in-person communication
Preferred qualifications
- You have experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
- You are comfortable planning in quarters, and can set a vision for several years
- You are excited about collaborating with teammates across Stripe’s organization to provide a wonderful support experience to users
- You are comfortable working with geographically distributed teams
- Experience managing multiple engineering teams
Ready to apply?
Apply to Stripe
Who We Are
About Stripe
Stripe is a premier financial infrastructure platform designed for businesses of all sizes. From the world’s largest enterprises to the most innovative startups, millions of companies rely on Stripe to facilitate payments, enhance revenue growth, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, presenting an extraordinary opportunity for you to contribute to the global economy while engaging in the most impactful work of your career.
About the Team
The Center of Excellence (CoE) was established to ensure scalable, high-quality service delivery across the Technical Account Management (TAM) and Customer Success Management (CSM) functions. By centralizing, standardizing, and progressively automating repeatable, low-context activities such as reporting, onboarding, monitoring, and optimization support, the CoE alleviates the administrative burden on frontline TAMs and CSMs.
This operational model empowers account-facing teams to concentrate on high-value strategic engagement, technical advisory, and customer outcomes, while guaranteeing consistent quality and operational efficiency at scale. Although the initial focus is on supporting priority and strategic accounts, the CoE’s frameworks and outputs are designed to benefit the broader organization by enhancing deliverable consistency, expanding capacity, and facilitating sustainable, sublinear growth across the enterprise servicing model.
What You’ll Do
The Manager, Center of Excellence (CoE) Technical Account Management Lead, will be responsible for spearheading the TAM aligned function within the CoE. This role is a hands-on operational leadership position focused on managing contributors, overseeing intake and delivery across key TAM workstreams, and ensuring consistent, high-quality execution.
This role collaborates closely with frontline TAM teams to support activities such as onboarding, account reviews, operational assessments, payouts, verifications, and supportability initiatives. In addition to overseeing delivery, this leader is accountable for developing repeatable processes, enhancing operational rigor, and identifying automation opportunities that improve efficiency and predictability. Success in this role necessitates a builder mindset, comfort in navigating ambiguity, and a strong focus on scalable outcomes.
Responsibilities
- Lead the Technical Account Management function within the Center of Excellence by recruiting, coaching, establishing goals, and managing performance for TAM aligned contributors.
- Oversee intake, prioritization, service level agreements, and delivery across TAM-focused operational workstreams, including onboarding support, account reviews, operational assessments, verification processes, optimization initiatives, and other technical servicing requests.
- Design and institutionalize scalable operational processes, playbooks, and quality standards that reduce administrative burdens for frontline teams and enhance the consistency of deliverables.
- Drive day-to-day operational execution by coordinating cross-functional work, removing obstacles, ensuring accountability, and delivering timely, high-quality outputs.
- Collaborate closely with Technical Account Management, Customer Success Management, Product, Engineering, and Data teams to standardize handoffs, resolve technical constraints, and scope automation initiatives.
- Foster a builder mindset by identifying opportunities to replace manual work with automation, dashboards, and tooling. Scope and lead pragmatic experiments that can scale into production solutions.
- Define and monitor key performance indicators for TAM aligned Center of Excellence performance, including throughput, service level attainment, stakeholder satisfaction, and capacity recovered, using data to continuously iterate and improve.
- Operate effectively in ambiguous environments by making pragmatic trade-offs, decomposing complex problems, and providing clear recommendations.
- Represent the Technical Account Management function of the Center of Excellence in stakeholder forums and serve as the primary escalation point for deliverable quality and prioritization.
Who You Are
We are seeking a candidate who meets the minimum qualifications for this role. If you meet these criteria, we encourage you to apply. The preferred qualifications are considered a bonus, not a requirement.
Minimum Requirements
- A minimum of 12 years of professional experience leading Technical Account Management, technical customer success, or technical operations functions supporting enterprise customers, or equivalent experience.
- At least 5 years in people leadership or managerial roles.
- Strong operational execution capability with a proven history of managing day-to-day delivery, establishing service levels, and implementing scalable, repeatable processes.
- A builder mindset with hands-on experience in automation, tooling, or process engineering, alongside the ability to scope and drive pragmatic engineering or low-code solutions in partnership with technical teams.
- Comfort in operating within ambiguity with the ability to prioritize effectively, make decisions with incomplete data, and break down complex problems into actionable plans.
- Robust stakeholder management experience, collaborating with customer-facing teams, product, engineering, and data organizations.
- Data-informed leadership with experience utilizing metrics and dashboards to drive prioritization and measure impact.
- Exceptional written and verbal communication skills, with the ability to create clear operational documentation and present progress to leadership.
Preferred Requirements
- Experience in payments, software as a service platforms, or similarly complex technical product environments.
- Hands-on experience supporting enterprise onboarding, account-level analytics, or business review deliverables for high-value customers.
- Direct experience in building automations, orchestration workflows, data pipelines, or closely partnering with engineering teams to reduce manual operational work.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
About the team
The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately.
Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue.
What you’ll do
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure.
Working hours: In order to align with the working hours of the APAC Accelerate On Demand’s user base, the working hours for this role will be 7am to 4pm IST.
Responsibilities
- Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
- Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
- Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
- Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
- User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.
- Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users.
- Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback.
Who you are
We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe.
If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
- 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
- Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
- Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.
Preferred qualifications
- Experience in providing technical support or customer implementations.
- Experience working with financial systems, online payments, or e-commerce platforms.
- Experience collaborating with cross-functional teams in a fast-paced environment.
- Experience delivering live technical training to users.
- Comfortable with debugging API responses and writing API calls.
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. The Financial Crimes team ensures that our platform remains safe, and that prohibited parties are not allowed to utilize our services.
What you’ll do
We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You will be confident in looking through data, assessing various indicators, and making judgements on your findings.
The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space
Responsibilities
- Conduct a wide variety of analyses, including:
- Conducting screening (“watchlist” and “keyword”) reviews on merchants as part of Stripe’s sanctions program
- Analysing and investigating accounts for exposure to both listed persons and high-risk/prohibited jurisdictions
- Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements
- Conduct in-depth open source research as part of Sanctions reviews, including in the open web, corporate registries, governmental databases, and social media platforms, to understand the use case and appropriately assess the relevant sanctions and financial crimes risk
- Analyse complex problem and exercising sound analytical judgment on investigation resolutions or decisions
- Perform assignments/tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties
- Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2+ years of experience in Sanctions roles
- Experience conducting in-depth open source research across a wide range of information sources, including the web and global social media platforms
- General awareness of money laundering, terrorism financing, and sanctions trends and regulatory developments
- Independently analyse and evaluate information from various data sources to determine a course of action for a matched case
- Ability to clearly record by writing the rationale & documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes
- Excellent written, spoken and interpersonal skills,
- Excellent problem-solving skills and demonstrated ability to work independently, analyse problems and data sets to make complex investigation decisions
- Self-disciplined, diligent, proactive and detail oriented
- You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening
Preferred Qualifications
- Knowledge of USA Patriot Act, US Treasury/OFAC Code of Federal Regulations,UK HMT sanctions regulations, EU Sanctions and Anti-Money Laundering Directives, etc.
- Knowledge in payments and the fintech industry
- Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About Finance Operations
The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions, procurement, billing and payroll services, strategic sourcing, and supplier relationship management to Stripe.
About Procurement
Global Procurement, which is part of Stripe's Finance Operations (FinOps), is responsible for the entire buying journey, from sourcing new suppliers or renewing engagements with existing ones to facilitating purchase order approvals, paying valid supplier invoices, and managing Stripe's travel and expense program. The team also reviews and advises on contract structures and terms, conducts risk assessments to ensure suppliers meet Stripe's standards, and onboards suppliers for secure payment processing.
What you’ll do
We're looking for a Sourcing Analyst to join our growing team. In this role you will play a crucial role in supporting the global strategic sourcing events and category management while collaborating with cross functional teams. You will be responsible for conducting market research, gathering supplier information, developing sourcing strategies, and facilitating sourcing events to optimize the company's spend and drive value. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams.
Responsibilities
The responsibilities for this role include but are not limited to the following:
RFx event support:
- Draft RFx documents for specific projects in collaboration with global category managers
- Prepare RFx communications, scoring templates, summaries, and other supporting documents
- Prepare and retain RFx project documentation for historical record
- Execute NDAs for RFx events
- Lead regional RFx projects when needed
Benchmarks / Rates:
- Conduct initial category-specific market research
- Analyze rate submissions from Suppliers with industry benchmarks
- Develop supplier profiles with data sourced from resources like Tropic, Pitchbook, other internal tools, and publicly available data
- Lead regional rate card negotiations when needed
Contracting:
- Contract analysis to inform category strategies and/or individual transaction strategies
- Data cleanup on renewal dates, termination notice periods, and other relevant sourcing metadata in the Contract database
- Setup and execute proactive tracking of SLA violations and ensure appropriate processes are initiated to claim any possible service credits/refunds
General Support:
- Monitor procurement process and manage escalations for sourced deal transactions
- Work closely with internal teams to drive enterprise-level procurement solutions and increase supplier management effectiveness
- Participate in establishing short-term and long-range planning and budget development of the company to support strategic business goals
- Help to develop and execute a roadmap to build and scale an impactful Strategic Sourcing & Category Management function that Stripe recognizes and values
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements:
- A minimum of 5 to 8 years of experience in indirect sourcing, procurement, category management, or a related field
- Strong understanding of procurement principles and supply chain management
- Strong experience in negotiations and achieving significant cost savings and supplier value without compromising on quality or service
- Experience in supplier contracting with an understanding of standard commercial terms and conditions to mitigate risks and create clear service level agreements
- Excellent communication and interpersonal skills, with the ability to convey complex information in an understandable way
- Strong analytical and problem-solving skills with a keen eye for detail
- Strong organizational skills and the ability to manage multiple priorities in a dynamic, fast-paced environment
- A team player with a proactive attitude and the ability to work independently when required
- Demonstrated experience successfully partnering with cross-functional stakeholders
You will also likely have (not required):
- Familiarity with the fintech industry and its supply chain and procurement challenges
- Educational background in Business, Economics, Supply Chain, or related fields
- Procurement and supply chain certification like CPSM, CSCP, CPPM, CIPS, etc.
- Understanding or experience with e-procurement tools and systems (e.g., Zip, Agiloft CLM, etc.)
- Experience with ERP systems (e.g., Oracle) is preferred
- The ability to be flexible and comfortable with changing requirements
- A builder's mindset and a willingness to question assumptions and conventional wisdom
- A passion for creating new systems and solving problems via infrastructure and automation
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.
Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.
What you’ll do
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
Responsibilities
- Work with merchants, from successful venture-backed startups to well established institutions
- Investigate and action/triage escalations across multiple channels, while providing accurate and timely responses
- Own various operational processes that the team performs such as risk user experience reviews and handling urgent risk-related escalations from internals or Financial Partners, whilst upholding a strong commitment to process excellence and clear documentation
- Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership
- Utilize analytics to optimize strategies which can be enforced across Stripes portfolio
- Maintain regular communication with our cross-functional stakeholders, setting up recurring business meetings as necessary
- Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
- Uplevel the internal understanding of Stripe’s real-world impact on users, and improve internal processes and workflows to optimize outsourcing and reduce overall escalation rates
- Build scalable solutions across Stripe to ensure Risk support best practices and standards are successfully implemented throughout the user experience
- Utilize subject-matter expertise to partner with cross-functional teams in developing and improving processes and products related to Risk UX
- Participate in monthly, quarterly, and annual business reviews for the Risk UX Operations team
Who you are
We are looking for someone passionate about improving the risk user experience, the payments ecosystem, educating other Stripes in a complex area of risk, naturally curious and has a strong desire to challenge the status quo. This person will work alongside a global team of risk analysts and strategists and build cross functional partnerships with operations, engineering, sales, treasury, vendor management teams and more!
The right candidate for this role will have a minimum of two years experience in user experience related projects and who has successfully worked on establishing and improving operational processes and user facing workflows. You will be on the front lines, handling sensitive, complex user-facing issues. You’ll leverage learnings from these user interactions to build at-scale, proactive, users-first support solutions. You’ll also help shape team strategy and execute on team objectives using complex project management, cross-functional collaboration, and data-driven decision making.
Minimum requirements
- 2+ years of experience in a customer facing role related to operations, compliance, risk, trust & safety or a similar space
- Strong communication skills and can explain highly technical topics to technical and non-technical audiences
- The ability and desire to challenge the status quo and work in a deeply ambiguous space
- Experience using data to propose creative solutions to both tactical and strategic problems
- Creativity when solving problems from a customer perspective and is pragmatic when solving them
- Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
- Experience analyzing user feedback patterns and use these insights to drive process and product improvements
- Experience with complex and sensitive user facing issues relating to privacy, user safety, fraud, and supportability
- Experience in SQL/Redshift
- Project/Program Management experience
- You possess experience in risk analysis, investigations or risk operations
- You have excellent English communication skills, both written and verbally
- You excel in analytical thinking and problem solving, with experience using data to make assessments / judgment
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a quick-moving environment
- You are humble and have a proven track record for working well across teams and with external partners
- Flexible for weekend shifts as needed
Preferred qualifications
- Risk experience in payments, e-commerce, or fintech mitigating digital/card-not-present risk
- Knowledge of risk schemes, risk prevention methods, and risk detection tools
- Prior risk experience across multiple industries/verticals
- Experience in a high growth technology company
- Experience working from a queue
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe Data Pipeline: The Stripe Data Pipeline (SDP) team owns a critical product that sends all of a merchant's Stripe data directly to their data warehouse. This role is essential for delivering petabytes of data daily with high reliability and low latency, marching towards a 99.99% availability and near real-time data freshness. SDP's unique selling proposition is making data seamlessly available, serving a customer base that includes major technology and Fortune 100 companies.
Revenue and Finance Automation- Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.
Team Matching: exact team matching for one of the subteams within one of these orgs will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc.
What you’ll do
We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.
Responsibilities
- Lead and Architect: Take ownership of end-to-end architecture and system design for large, complex projects. Drive technical decisions that ensure scalability, reliability, and high performance across distributed systems.
- Mentor and Influence: Provide technical leadership to other engineers on the team, setting best practices in system design, architecture, and operational excellence. Act as a mentor, guiding less experienced engineers to grow into senior roles.
- Drive Product Innovation: Innovate by leveraging the latest in ML, LLMs, and data technologies, driving new features that help businesses optimize their revenue with predictive insights and advanced analytics.
- Collaborate Cross-Functionally: Partner with product, design, and data teams to deeply understand business problems and craft solutions that balance user needs, system performance, and scalability.
- Tackle Complexity: Navigate ambiguous technical challenges, breaking down complex problems into actionable solutions, and driving them from inception to successful deployment.
- Champion System Scalability and Stability: Ensure Stripe’s reporting products continue to operate at scale while maintaining system stability and providing seamless user experiences, handling billions of data points efficiently.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 10 + years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
- Experience in architecting and designing full-stack systems that deliver critical impact to a business
- You have great product taste and a track record of taking complex problems and solving them elegantly.
- You enjoy diving into and deeply understanding the businesses that use Stripe.
- You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
- You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
- You thrive on a high level of autonomy and responsibility.
- Strong collaboration skills to work effectively across multiple teams and stakeholders.
- Past experience mentoring and investing in the development of engineers.
- Pride in successfully completing projects involving a diverse range of technologies and systems.
Preferred Qualifications
- Familiarity with large scale distributed systems.
- Experience working in high-growth teams similar to Stripe.
- If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Strategy & Analytics Internal Systems and SDC team aspires to supercharge the Internal Systems and SDC organization with analytics and insights. The Internal Systems and SDC org creates the engineering infrastructure and runs the internal operations that enables Stripe to succeed. We deliver data-driven insights that inform business decisions, drive measurable operational improvements, and guide strategy. We are not just data analysts, we are a mix of strategic business partners, deeply strategic and/or technical operational executors. We ensure timely, reliable, high-quality data for not just Internal Systems and SDC, but for stakeholders across Stripe.
What you’ll do
In this role, you’ll be the go-to expert for your business area. You’ll partner directly with our Head of SDC and be his go-to for all things data, insights, and strategy. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.
Responsibilities
- Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
- Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making. Own executive-facing weekly, monthly or quarterly reporting.
- Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more
- Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs
- Support planning: support with forecasting/planning processes for your business area, including near/medium/long-term planning, to enable leadership to make strategic decisions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 6+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services
- Outstanding analytical ability, expert in SQL and understanding of data relationships
- Outstanding communication, presentation skills & stakeholder management skills
- Experience working in or with Financial Services, Accounting, GTM/Sales, Operations
- Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
- Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy
Preferred qualifications
- Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting)
- Structured problem solving skills, combined with strong business acumen.
- Experience with Tableau
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions, procurement, billing and payroll services, strategic sourcing, and supplier relationship management to Stripe.
What you’ll do
We're looking for a Monetization Operations Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts, workflows and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.
Responsibilities
- Be responsible for onboarding sold custom contracts into our billing systems
- Ability to understand the legal languages of the contract and comfortable working on it and have strong attention to detail
- Build scalable and auditable onboarding processes for new and existing users
- Partner with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer and account managers to develop and improve the process.
- Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections and if needed troubleshoot as well.
- Analyze our processes and instigate changes to help scale our operations and improve user experience
- Work closely with other Stripe teams to assist with system implementations for billings, collections, and assist with internal and external ad-hoc audit support.
- Help scale and optimize our processes by assisting with the execution of key projects and programs.
- Gain unique insights into various businesses on Stripe scale and operate
- Can quickly learn the Stripe ways of working and make a real impact through process enhancements.
- Be a part of building a brand-new team and operational culture for Stripe
- Assist with monthly and quarterly flux analysis of key metrics
- Assist with ad hoc projects
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4-5 years of relevant financial operations/billing experience or 3+ years of customer service experience with a degree in Business Administration, Finance, or relevant field.
- Excellent communication and organizational skills, both written and verbal.
- Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
- Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
- Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
- Demonstrated experience partnering with cross-functional stakeholders
- Demonstrated history of taking on various types of challenging projects and producing results
- Solution-oriented mindset with enthusiasm for establishing best practices
- Self-disciplined, diligent, proactive and detail oriented
You will also likely have (not required):
- Knowledge in payments and the fintech industry
- The ability to be flexible and comfortable with changing requirements
- A builder's mindset and a willingness to question assumptions and conventional wisdom
- A passion for creating new systems and solving problems via infrastructure and automation
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The administrative team works with Stripe’s leaders to support their day-to-day administrative and operational needs.
What you’ll do
In this role, you will be a critical part of supporting our business function.
Responsibilities
- Provide complex and proactive calendar support for multiple leaders
- Make recommendations for your leaders with regard to their time management, prioritization, delegation, and organization
- Coordinate domestic and international travel and manage all related details
- Prepare and submit expense reports on behalf of your leaders
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- You are incredibly organized, with superb attention to detail and a strong ability to execute
- You are excellent with time management and able to quickly shift tasks and priorities as needed
- You have a knack for working across various roles and teams in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient
- You communicate, perform, and react well under pressure or ambiguity
- You are adept at handling sensitive information and situations with care and confidence
- You are able to anticipate and respond to the needs of others before they arise
- Previous 1+ years of administrative experience
- Business proficiency in written and spoken English
Preferred qualifications
- Experience with Google Suite
- Experience supporting multiple complex calendars
- Experience booking and managing both domestic and international travel arrangements
- Experience with expense reporting
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Startups team is dedicated to winning all top venture capital backed startups in India. We achieve this by combining subject matter expertise with robust collaboration within the startup ecosystem. Our focus is on identifying and partnering with high-potential startups, assisting them in monetizing their products, scaling globally, and creating new revenue streams. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding.
What you’ll do
In this role you will create partnerships between Stripe and founders of the most innovative and fastest-growing startups in India by helping them to understand how Stripe’s financial infrastructure and solutions can support their growth ambitions and create a competitive advantage for their businesses.
As an Account Executive on the Startups team, you’ll identify new opportunities for startups to get the most out of Stripe’s growing products suite by thoroughly understanding their needs and advising them on how to leverage market-leading financial solutions to their own advantage. You will create and drive campaigns to build new sales pipelines and work with our users on increasing their Stripe adoption.
Responsibilities
- Own the full sales cycle from lead to close for startups.
- Identify high-potential prospective users from inbound and outbound leads.
- Lead and contribute to India team projects to develop and refine our sales strategies and processes to accelerate the number of new startups joining Stripe, including engaging with Accelerators and VC firms.
- Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory.
Who you are
We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. Our startup users are some of the most ambitious and demanding customers and a successful candidate will match their curiosity, speed and passion to build things by overcoming challenges. You are solution-oriented, adaptable, have a keen interest in further developing yourself and know how to get things done. You enjoy a highly-technical sales cycle and working with a diverse group of internal stakeholders.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum requirements
- 2+ years of Sales or Business Development, preferably at a high-growth SaaS company, bank, consultancy or venture capital firm, with a track record of top performance.
- Strong interest in technology and the startup ecosystem.
- Strong analytical and quantitative capabilities including comfort with basic modeling.
- Superior verbal and written communication skills.
- Ability to operate in a highly ambiguous and fast-paced environment.
- Ability to understand different business models and build great relationships with highly technical founders.
- Ability to understand complex requirements and craft custom solutions.
Preferred qualifications
- Experience with Excel.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team:
The Stripe Product Accounting Team is responsible for supporting all products at Stripe, consulting on accounting implications and supporting teams' ability to make informed strategic decisions. We are responsible for the accurate and timely recording of all business-generated transactions on our balance sheet and income statement. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams.
What you’ll do
Stripe is seeking an experienced accounting data analyst to join its world class Accounting team and help us scale for the future, in a fast-paced environment that’s growing rapidly. A member of the Accounting Data Analyst team will support the processing and reporting of our global financial results.
Responsibilities:
- Enable timely financial close and margin analysis through data analytics and visualization
- Wrangle large, highly complex datasets into actionable insights and become the data expert for gross margin accounting. Perform analysis, identify trends, conduct research, and build visualizations to deliver objective, critical insights that fulfill accounting and finance stakeholders’ needs
- Implement anomaly detection of automated accounting activity to identify potential misstatements in financial results
- Drive cross-functional projects, primarily partnering with FP&A, Financial Systems, and Product Engineers, to identify opportunities to help our stakeholders operate more efficiently and effectively
- Work independently to investigate the root cause of system breakages and drive both short and long-term resolution
- Develop testing strategies and build population to satisfy analytic-based audit needs
Who you are:
We’re looking for someone with a strong Accounting background as well as experience in data analysis, as described further below. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements:
- 5-7+ years of relevant public accounting and/or industry experience
- B.A. or B.S degree in Accounting or Finance (CPA preferred) OR CA qualified
- Fluency in U.S. GAAP
- Strong knowledge of Excel and experience working with large amounts of data, often coming from multiple sources
- Intermediate or advanced SQL proficiency
- Demonstrated experience partnering with cross-functional stakeholders
- Self-motivated individual with a demonstrated history of taking on various types of challenging projects and producing results, with excellent attention to detail
- Solution-oriented mindset with enthusiasm for establishing best practices, and challenging existing processes to identify improvement opportunities
- Excellent communication and organizational skills, both written and verbal, with the ability to convey financial concepts to both financial and non-financial audiences
Preferred qualifications:
- Knowledge of (or experience in) the technology or payments industry.
- Experience working in an automated accounting environment
- Experience with Tableau, Alteryx, or other visualization tools
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Role Overview
We are seeking an analytically-driven Data Analyst to join our Finance & Strategy team at Stripe. This role bridges the gap between data science and financial planning, requiring someone who can transform complex business data into actionable financial insights. You will build sophisticated dashboards, develop predictive models, and serve as the technical backbone for our FP&A and GTM analytics initiatives. This is a unique opportunity for a data professional with financial acumen to directly influence strategic business decisions in a high-growth fintech environment.
What You'll Do
Financial Data Analytics & Modeling
- Design, build, and maintain financial dashboards for FP&A, Revenue Operations, and GTM teams using Tableau, Power BI, or Looker
- Develop automated financial reporting solutions that reduce manual effort and improve data accuracy
- Create sophisticated data models to support budgeting, forecasting, variance analysis, and scenario planning
- Build predictive models for revenue forecasting, customer lifetime value, churn analysis, and unit economics
Business Intelligence & Reporting
- Partner with Finance Business Partners and FP&A teams to translate business requirements into technical solutions
- Design and implement data infrastructure for financial planning cycles (monthly/quarterly reviews, annual budgets, long-range planning)
- Develop self-service analytics capabilities enabling finance teams to access real-time business insights
- Create executive dashboards tracking key financial and operational metrics (ARR, bookings, retention, CAC, LTV)
Data Engineering & Analytics Infrastructure
- Write complex SQL queries to extract, transform, and analyze large datasets from multiple source systems
- Build ETL pipelines to integrate financial data from ERP, CRM, billing, and data warehouse systems
- Ensure data quality, consistency, and governance across financial reporting systems
- Optimize database performance and data architecture for scalability
Strategic Analysis & Insights
- Conduct deep-dive analyses on business performance, identifying trends, anomalies, and opportunities
- Support strategic initiatives through ad-hoc financial modeling and what-if scenario analysis
- Translate complex data findings into clear, actionable recommendations for leadership
- Collaborate with Data Science teams to develop advanced analytics and ML models for finance use cases
Required Qualifications
Technical Skills
- Must Have: Advanced SQL proficiency (complex joins, window functions, CTEs, query optimization)
- Must Have: Expert-level experience with at least one BI tool (Tableau, Power BI, Looker, or Qlik)
- Must Have: Advanced Excel/Google Sheets skills (pivot tables, complex formulas, data modeling)
- Preferred: Python or R for data analysis, automation, and statistical modeling
- Preferred: Experience with cloud data platforms (Snowflake, BigQuery, Redshift, Databricks)
- Preferred: Knowledge of ETL tools (dbt, Airflow, Fivetran) and version control (Git)
Financial & Business Acumen
- Experience in data analytics within finance, FP&A, or revenue operations functions
- Strong understanding of financial statements (P&L, balance sheet, cash flow)
- Knowledge of key financial metrics: ARR, MRR, bookings, revenue recognition, CAC, LTV, gross margin, EBITDA
- Experience with financial planning processes: budgeting, forecasting, variance analysis, scenario modeling
- Understanding of SaaS/subscription business models and revenue recognition principles (ASC 606 preferred)
Analytical & Problem-Solving
- Proven ability to work with large, complex datasets and derive meaningful insights
- Experience building financial models and dashboards that drive executive decision-making
- Strong statistical analysis skills and understanding of data visualization best practices
- Track record of translating ambiguous business problems into structured analytical frameworks
Preferred Experience
- Background in fintech, payments, B2B SaaS, or high-growth technology companies
- Experience supporting GTM analytics (sales forecasting, pipeline analysis, quota setting)
- Familiarity with finance systems: NetSuite, Anaplan, Adaptive Planning, Salesforce, Stripe Billing
- Exposure to data science methodologies and machine learning concepts
- Previous work in cross-functional environments collaborating with finance, data science, and business teams
Key Competencies
- Business Acumen: Ability to understand complex business models and translate them into data requirements
- Technical Excellence: Deep technical skills with commitment to code quality and best practices
- Communication: Exceptional ability to explain technical concepts to non-technical stakeholders
- Stakeholder Management: Experience partnering with senior leaders and influencing through data
- Ownership Mindset: Self-directed with ability to manage multiple priorities and drive projects to completion
- Continuous Learning: Curiosity to learn new tools, techniques, and business domains
- Attention to Detail: Commitment to data accuracy and quality in high-stakes financial reporting
Education
- Bachelor's degree in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, or related quantitative field
- Advanced degree (MBA, MS in Analytics/Data Science) or relevant certifications (CFA, CPA, data analytics certifications) a plus
What Makes This Role Unique This position sits at the intersection of data engineering, business intelligence, and strategic finance. You'll have the autonomy to architect solutions that shape how Stripe makes multi-million dollar decisions, while working with cutting-edge data technologies and some of the brightest minds in fintech. If you're energized by the prospect of building the analytics infrastructure that powers a global payments platform, this role is for you.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
At Stripe, our Bengaluru office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Bangalore team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.
We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.
What you’ll do
We’re hiring a hands-on Verification Risk Ops Associate to support large-user special handling, migrations, and ORR activities. This person will review KYC/KYB docs, run data queries and reports, manage queues and routing, troubleshoot with users, and lead large-scale migrations and grace-period deployments.
Responsibilities
- Plan, lead and execute large-user migrations end-to-end: coordinate technical steps, apply migration-based grace periods (AMP), monitor progress, resolve blockers, and ensure smooth onboarding at scale.
- Run and interpret Hubble/SQL queries and build simple dashboards to track migration status, rejection rates/types, SLAs, and backlogs; use data to set priorities and drive migration decisions.
- Configure internal systems queues for migration workflows: create, update, close queues and set routing/prioritization rules to support high-volume changes.
- Execute and validate reporting and API integrations for large users during migrations; troubleshoot data, sync, or integration issues.
- Review KYC/KYB documents and make verification decisions for onboarding and exception cases.
- Communicate with account teams, Vendor Managers, and external users: lead status calls, set meeting cadence, escalate approvals to leadership when required, and coordinate cross-functional input.
- Join user calls and incident channels to troubleshoot live issues, remove blockers quickly, and participate in incident response when tagged.
- Provide weekly and ad-hoc status updates to stakeholders and the Special Handling DRI; maintain timelines and clear exit criteria for projects.
- Create and maintain documentation: plans, Jira tickets, runbooks, post-mortems, and retrospective notes to capture lessons learned.
Minimum requirements
- Communication & Engagement: Strong English communication skills (written and verbal) with the ability to explain technical concepts to Stripe’s largest customers.
- Analytical Problem-Solving: Ability to synthesize large amounts of data to identify key trends and inform decisions.
- Adaptability: A quick learner who is comfortable working in-office, handling ambiguity, and prioritizing in a fast-moving environment.
- User-Facing Experience: Proven experience in user-facing roles, including joining customer calls to understand complex business requirements and craft tailored solutions.
- Operational Mindset: A process-oriented mindset with the ability to get things done and a history of identifying and solving internal process inefficiencies.
- User-First Approach: You are energized by the challenge of solving difficult problems and always maintain a user-first perspective.
Preferred qualifications
- Technical Familiarity:
- Some experience with SQL.
- Some experience with API integrations.
- Risk & Compliance Background: Prior experience in KYC/KYB verifications, risk analysis, investigations, or risk operations.
- Industry Expertise: Risk experience in payments, e‑commerce, or fintech (specifically card-not-present risk) and knowledge of risk detection tools, prevention methods, and schemes.
- Growth Experience: Prior experience at a growth-stage internet/software company or across multiple industries/verticals.
- Stakeholder & Project Management: Excellent stakeholder management, communication, and negotiation skills, with experience working on project improvement initiatives.
- Queue Management: Experience working from queues and participating in incident/on-call rotations.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a large amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Treasury Operations is integral to the strategy, execution, and support of many Treasury Finance’s core functionalities (bank account management, cash management, investment management, payments processing, risk management, and compliance). We are seeking an exceptional candidate to join this growing team.
What you’ll do
At its core, Stripe is a treasury company, and we are building a top-notch Treasury Operations team to support our critical functions. In addition to daily operational support of the Treasury Finance functions, you will help drive the transformation towards more efficient and automated processes, helping build tools and systems to create operational efficiency and excellence for each aspect of Treasury Operations, and develop metrics to ensure we’re continuously improving the function. You will also collaborate closely with the Liquidity Management, Capital Markets, and Capital and Financial Risk Management pillars within Treasury Finance to support operations for cash management, trading, and investment programs.
You will:
- Support our cash management processes (including funding, cash positions, forecasting, and other aspects of treasury operations)
- Help manage daily operations relating to FX and interest rate trading support, investigation of breaks and aged items, and bank partner relationship management in the market
- Analyze and optimize funds flows across a number of areas including costs, working capital, liquidity risk, and other constraints leveraging system solutions where possible
- Assist with the creation and updating of Treasury Finance policies and procedures, and RCSA controls
- Develop metrics that help monitor the overall health of the function and help set priorities for future developments
- Support internal and external audits as needed
Our ideal candidate will have:
- 4 + years of Treasury experience, preferably within liquidity management, finance risk management, and process improvements
- Strong problem-solving skills. You enjoy “rolling up your sleeves” to dive into the details of a complex problem to come up with scalable solutions
- Experience building processes and leveraging systems to scale treasury operations
- Strong communication skills to build cross-functional relationships
- Fast learner, with exceptional attention to detail, and ability to multi-task and navigate a fast-paced environment with tight deadlines and flexibility with changing requirements
Nice to haves:
- Strong knowledge of the payments industry
- Knowledge of regulations that pertain to the payments and financial services industry
- Experience with SQL, R, or equivalent
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our Sales systems team is on a mission to build the most measurable, scalable agentic tools as well as transform seller tooling. As part of the Sales Systems team, you will lead a high-impact team building the systems that power prospecting workflows across our go-to-market motion. You’ll own the technical direction and delivery for tools and integrations that enable timely, personalized outreach, scalable list generation, accurate lead routing, and measurable pipeline creation. This role sits at the intersection of engineering, RevOps, Sales, Marketing, and Data — you’ll translate GTM priorities into reliable systems that materially increase SDR/BDR productivity and conversion.
What you’ll do
Responsibilities
- Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions.
- Adapt prioritization and staffing decisions as the team, business, and user demands progress
- Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure.
- Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
- Improve engineering standards, tooling, and processes.
- Build, lead, and manage a high-performing team of engineers.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Have 8+ years of software engineering, including at least 1+ years of management experience
- Organizational leadership experience, including experience collaborating with executive leadership
- Experience proactively seeking feedback from users, business leaders, and subject matter experts
- Excellent verbal and written communication
- Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use
- Manage processes to help the team do its best work and engage effectively with the rest of Stripe
- Recruit great engineers, in collaboration with Stripe’s recruiting team
- Develop engineers on the team, helping them advance in their careers
- Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
- Collaborate with stakeholders across engineering to provide a wonderful user experience
Preferred qualifications
- Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack.
- Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems.
- Experience developing/shaping internally and externally facing products
- Experience building distributed systems or a microservices architecture
- Bachelors or Masters degree in a technical field (e.g., Computer Science)
Ready to apply?
Apply to Stripe
About the job
Who are we?
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career
About The Team
The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team
Key Responsibilities
- Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team
- Ensure an exceptional employee experience by simplifying key processes
- Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)
- Coordinate and lead key projects for improvement across HR
- Identify best practices that can be applied to improve work tasks and processes
- Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking
- Promote and lead change
- Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape
- Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions
- Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities
- Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communication protocol
- Manage the case management system (Ops ticketing system) and team to establish service level agreements
- Partner with the HRIS team supporting HR technology upgrades
- Develop and maintain team standard operating procedures
- Oversees relevant employee data management to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered
- Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals
Skills
- Proficiency in verbal & written communication in English
- Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
- Strong attention to details.
- Ability to analyze and identify patterns in large data sets.
- Decision making aptitudes based on given guidelines and in ambiguous contexts.
- Must be comfortable working with large data sets.
- Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Minimum Requirements
- Minimum 5+ years of people and operations management experience
- Education -- Grad/Post Grad in human resources or a related discipline
- Desired 8+ years of experience in People Operations
- Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce
- Ability to manage multiple projects simultaneously with minimal supervision
- Excellent leadership skills, data analytical & presentation skills, Written & Communication skills
- Understanding of overall HR lifecycle – Core HR, Benefits, Talent Mobility, Equity, Compensation, Exits etc
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy.
What you’ll do
Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You will lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You’ll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships.
This role is both strategic and hands-on: you’ll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team.
Responsibilities
- Lead the Bangalore Fraud Operations Center, managing team leads and senior associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decisioning and customer empathy
- Own core fraud investigations and complex investigations, including escalations and time-sensitive incident response in partnership with global Fraud/Risk stakeholders
- Establish and run the operating system for the org: goal setting, team cadences, SOPs, change management, queue health, SLAs, QA programs, calibration, and readiness for new products/markets
- Define, develop, and represent key operational and risk metrics for the Bangalore center (through dashboards and recurring readouts), translating data into actions and priorities.
- Drive process development and continuous improvement: root cause analysis, defect reduction, policy adherence, and consistency across reviewers and teams
- Partner with other Risk teams to evolve fraud tooling and workflows (manual and automated actioning), including safe rollout and measurement of changes
- Support outsourcing relevant workflows: identify transition candidates, design/standardize processes for hand off, and support training as needed
- Own staffing models, capacity planning, scheduling, hiring plans, onboarding, and training strategy to meet business needs while maintaining a high bar for quality and user experience
- Maintain close “floor” engagement: regularly dive into cases, review decisions, support frontline judgment, and ensure feedback loops translate into measurable improvements.
- Partner with recruiting to define role profiles and interview loops, drive bar-raising hiring decisions, and build a diverse team
- Own career development and succession planning, team health and engagement
- Build a great culture, a destination workplace, fostering our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Who you are
You are an operations leader who can scale fraud investigation and review programs while staying close to the details. You are fluent in running high-performing teams through clear metrics and operating cadence, and you can partner cross-functionally to evolve tooling and processes. You bring sound judgment, calm execution under pressure, and a bias toward data backed solutions and measurable improvements in both fraud outcomes and user experience.
Minimum requirements
- Experience leading cross-functional initiatives and driving change through ambiguity, including new workflows for new products, markets, or emerging fraud patterns.
- Experience leading fraud, risk, trust & safety, or investigations operations in a high-scale environment, including managing managers/team leads.
- An ability to partner effectively with internal globally distributed stakeholders and comfortable leading internal teams and vendors.
- Proven ability to define and operationalize metrics (e.g., accuracy/quality, SLAs, throughput, loss outcomes, appeals/rework, user friction) and use data to drive priorities.
- Comfort working across detection systems and manual/automated actioning systems; ability to translate operational needs into product/engineering requirements.
- Strong operational background including new process launches, service delivery and strong at building operating models
- Excellent written and verbal communication skills, including presenting in operational reviews and representing the team in high-pressure escalations in English.
- Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
- At least 7+ years of direct people management experience; this includes handling performance management and proactively coach/mentor individuals
- Experience with payments, risk, compliance, or financial industry operations
Preferred qualifications
- Demonstrated ability to run an operations center: capacity planning, scheduling, queue management, performance management, and quality programs
- Strong fraud domain depth across investigation workflows, risk vectors, and decision frameworks; able to independently review cases and guide frontline judgment
- Experience scaling or transforming fraud review operations through process redesign, tooling improvements, and/or vendor partnerships
- Experience with payments risk (CNP/card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interact
- Strong analytics proficiency (building/owning dashboards; querying data directly) and comfort partnering deeply with data science/engineering
- Experience operating in a global, follow-the-sun model and partnering across time zones
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Stripe Product Accounting Team is responsible for supporting all products at Stripe, consulting on accounting implications and supporting teams' ability to make informed strategic decisions. We are responsible for the accurate and timely recording of all business-generated transactions on our balance sheet and income statement. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams.
What you’ll do
Stripe is seeking an experienced accountant to join its world class accounting team and help us scale for the future, in a fast-paced environment that is growing rapidly. In this role you will support our Payments and Payment Products revenue accounting, leveraging your technical expertise with US GAAP, specifically ASC 606, to quickly identify accounting implications and impacts to customers while advising and collaborating with team members cross-functionally to develop operational processes that help us scale.
Responsibilities
- Build scalable accounting processes to support global growth in payment processing accounting
- Partner closely with our product, go-to-market, and finance partners to thoroughly understand new products, features, and contracts.
- Partner with internal systems and engineering teams to support internal financial systems and automation of accounting processes
- Assess the effectiveness of internal controls, and design new processes and controls for emerging and growing business activities
- Develop and maintain up-to-date accounting procedural documentation
- Plan and perform monthly and quarterly close activities, including journal entries, balance sheet reconciliations, variance analyses, financial reporting deliverables, and analytical reviews
- Produce internal management analyses and reporting
- Support external audit processes
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- An accountancy qualification (e.g CA, CPA, ACA, ACCA, CIMA) with 2 - 3 years of relevant accounting experience
- Degree in Accounting or Finance background
- Proven experience in the monthly close process, journal preparation and posting, audit, regulatory reporting and exposure to accounting systems.
- Experience in month end reporting and financial statement preparation
- Working knowledge of US GAAP - ASC 606
- The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
- Strong analytical skills and strong knowledge of Excel
- An enthusiastic “roll up your sleeves” mentality
- A passion for creating new systems and solving problems via infrastructure and automation
- Demonstrated ability to work cross-functionally and with different cultures
- Demonstrated experience with internal controls
- Ability to be flexible and comfortable with changing requirements
Preferred qualifications
- CPA/ CA or similar qualification
- Knowledge of (or experience in) the technology or payments industry.
- Experience working with Oracle Suite
- Experience with Hubble and SQL
- Experience with Analytical Tools like- Power BI, Tableau, KNIME, Python, Alteryx
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
What you’ll do
As an analyst on the technical operations team you will support some of Stripe’s most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team builds and scales the infrastructure and financial partner integrations that enables Stripe to accept, manage, and payout money across many countries, currencies, and payment methods.
Technical Operations roles in Payments are a dynamic and key component of Stripe's success. This team’s scope includes: maintaining financial partner integrations, cash reconciliation, monitoring and maintaining payments performance for Stripe’s users, and triaging, investigating performance degradations.
Our team partners closely with various finance and infrastructure engineering teams to ensure timely delivery of accurate data between financial partners, internal stakeholders, and Stripe leaders. We report and trace all of Stripe’s money movement transactions, including payments in more than 30 currencies and dozens of countries.
You will answer queries from our product support and technical account management team to help ensure our users experience industry leading performance and ensure the reliability of our payments stack.
Responsibilities
- Handle reconciliation / payments related requests to ensure accurate ledgering of funds and address support inquiries from banking partners.
- Monitor performance for users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks.
- Respond to performance inquiries from technical account managers, product support teams, and other internal stripe teams.
- Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions.
- Provide fast, accurate responses to complex support inquiries from partners.
- Partner with internal and external teams to validate the accuracy of Stripe’s financial data.
- Introduce data and process efficiencies to meet the scale and speed of Stripe.
- Identify and automate inefficient operational processes to reduce manual workloads.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Have at least 2 years experience in a technical role with experience writing SQL to query relational databases
- Have experience in understanding the complexity of payment flow, financial systems and solving large scale, technical challenges.
- Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
- Have experience in handling complex workflows requiring investigations and coordinate with technical and non-technical teams across internal and external stakeholders.
- Have experience or display comfort in dealing with large datasets and its validation
- Have experience in documenting SOPs, best practices and other process documentation..
- Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
- Responsible for identifying technical/product related issues and driving issues to closure
- Have experience in identifying and triaging technical issues.
- Proven track record in recognizing areas for process improvement and proactive problem resolution.
- Have investigative mindset and operations experience
- Excellent written and verbal communication skills in English
Preferred qualifications
- Payments expertise (working with financial partners, optimizing processing errors, managing payment costs).
- Experience operating in a high growth technology company.
- Understanding of Financial and accounting concepts would be added advantage
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our Reporting, Accounting, and Data Services org gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.
While the internet has been a boon to productivity, the gains have been uneven. Common financial processes like billing, tax, and quarterly reporting are still painfully inefficient and manual. They’re also typically spread across a dozen or more software tools. The result: one-third of finance leaders reopen their books at least once a quarter because of accounting errors, and half spend 10 hours a month manually correcting discrepancies.
Stripe’s RADS suite relieves those burdens by equipping finance leaders with revenue management tools that are as sophisticated as the businesses they run. The suite automates manual work and improves accuracy across the cash flow life cycle, from payments and billing to tax, reporting, and reconciliation.
Our portfolio is growing rapidly and we are expanding our RFA suite to serve the diverse spectrum of Stripe’s users, from brand new startups to public companies. Simultaneously we are investing in foundations for an extensible platform solution, including integrations with external systems that will let us scale our reach and capabilities by orders of magnitude over the next few years.
What you’ll do
We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.
Responsibilities
- Manage the technical leadership, execution, and roadmap for Revenue and Finance automation suite.
- Lead by example by designing and implementing critical platforms that enable seamless interoperability across the RFA suite of products.
- Partner closely with engineering, product, and design leadership to define our product strategy and user experience.
- Establish best practices, frameworks, and repeatable processes that enable the team to execute effectively.
- Foster a culture of learning and data-driven decision making on the team and the broader organization.
- Mentor and support the growth of engineers at different levels in their careers.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- At least 15 years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
- Proven experience leading company-wide initiatives or influencing tech roadmap planning and execution.
- You have great product taste and a track record of taking complex problems and solving them elegantly.
- You enjoy diving into and deeply understanding the businesses that use Stripe.
- You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
- You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
- You thrive on a high level of autonomy and responsibility.
- Strong collaboration skills to work effectively across multiple teams and stakeholders.
- Past experience mentoring and investing in the development of engineers.
- Pride in successfully completing projects involving a diverse range of technologies and systems.
Preferred qualifications
- Familiarity with large scale distributed systems.
- Experience working in high-growth teams similar to Stripe.
- If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City.
About the team
In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more.
What you’ll do
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
Responsibilities
- Analyze and troubleshoot complex technical issues through direct user interaction (Slack) and leveraging your knowledge of API documentation.
- Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.
- Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.
- Lead continuous improvement initiatives aimed at hitting key performance metrics.
- Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.
- Constantly challenge the status quo and push for innovation in user support strategies and operational processes.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 1-5 years of experience in a customer support role.
- You have a user first mindset and are energized by the challenge of solving difficult problems.
- You have excellent communication skills, both written and verbally.
- You excel in analytical thinking and problem solving.
- You might have prior experience in customer service or internal/external user facing operations processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges.
- You have a process-oriented mindset and ability to get things done.
- You enjoy working in an in-office environment with strong cross team collaboration and support.
- You are able to prioritize and enjoy working in a quick-moving environment.
- You are humble and have a proven track record for working well across teams and with external partners.
- You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening.
Preferred qualifications
- Familiarity with SQL and ability to use template or premade SQL queries as part of investigations.
- Prior experience with cryptocurrency support.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.
Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.
What you’ll do
Product Support Operations Associate is a global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
Responsibilities
- Troubleshoot and solve external user issues
- Analyze our processes and instigate changes to help scale our operations and improve user experience
- Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
- Gain unique insights into how thousands of businesses on Stripe scale and operate
- Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization
- Partner with global operations specialists or business process owners to run a critical workflow
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- You have a user first mindset and are energized by the challenge of solving difficult problems
- You have excellent communication skills, both written and verbally
- You excel in analytical thinking and problem solving
- You might have prior experience in customer service or internal/external user facing operations
- You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a quick-moving environment
- You are humble and have a proven track record for working well across teams and with external partners
- You’re willing to work a weekend shift pattern of Sat-Sun and 3 week days, the SDC operates during daytime hours in 9 hour shifts (including 1 hour paid lunch break) scheduled to fall between the hours of 6am and 10pm.
Preferred qualifications
- Prior experience or knowledge in user support
- Prior experience working on projects or process improvement initiatives
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible.
What you’ll do
You will recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs/campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You will be leading the team who supports Stripe’s Marketing Operations and should not be afraid to jump in and perform production duties, especially in times of need. You will cultivate the happiness of your team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. You will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible User experience.
Responsibilities
- Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers.
- Partner with global counterparts in EMEA/AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution and enablement.
- Project manage marketing campaign production across the globe, including managing handoffs.
- Support Marketo workflows, performance marketing operations and event analysis.
- Ensure reportability of core operations cycles.
- Optimize Marketing Operations processes.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years relevant work experience in Marketing Operations
- 5+ of experience in leading teams
- 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture
- Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work
- Experience building strong cross-functional partnerships with Marketing and internal technical support teams
- Experience leading end-to-end execution of projects/programs that have significantly improved operations and delivered quantifiable business impact
- Strong written and verbal communication skills with a precise talent for articulating challenges and generating insights and translating it into actionable recommendations
- Solid analytical skills and a strong understanding of technical concepts
Preferred qualifications
- A startup mentality with a bias to action and the ability to flex in a fast-paced environment
- Experience and desire for contributing to developing business infrastructure and aggressively scaling a high growth business.
- Experience at highly dynamic, high-growth tech companies
- Great service mentality and track record of building positive relationships with peers
- The ability to thrive on a high level of autonomy, responsibility and ambiguity
- Creative problem solving skills and results driven
- Critical eye for detail and analytical mindset
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Ente
What you’ll do
In this role, you will act in a player-coach capacity and are accountable for supporting Risk/Partner Risk Operations associates. This team will investigate accounts to identify risks to Stripe business related to fraud and user policy requirements. You will set clear goals and provide guidance and mentorship to ensure individual and team success.
To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, and a passion for inspiring a team to deliver outstanding results.
Responsibilities
- A minimum of 6+ years of experience with Fraud operations, Fraud strategy , Financial crime operations.
- Guide your team in performing reviews to protect and advance Stripe’s business, brand and mission, by deploying industry-leading supportability solutions that instill user and partner trust in Stripe
- Support and coach your team in conducting thorough investigations of merchant accounts to facilitate progressive and sustainable business growth
- Ongoing management of the operational performance of your team to deliver KPIs and report to key stakeholders
- Help scale our operations and improve user experience by identifying process improvements
- Manage capacity and scheduling, dividing and assigning work between team members
- Ensure your team has all the skills and resources needed to be successful in their role
- Set clear goals and expectations for individual and team performance
- Foster a culture of continuous improvement to refine team processes and procedures
- Support recruitment and hiring initiatives
- Coach and mentor individuals to meet career goals via structured development conversations
- Provide continuous performance feedback and facilitate periodic formal performance reviews
- Drive and own initiatives that make the team a warm and welcoming place to work
- Keep the team engaged and motivated towards their work
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Experience coaching/leading operations teams and managing performance
- Experience mentoring others and are able to constructively provide feedback to others
- Experience in delivering weekly and monthly business metrics and reporting
- Proven ability to be a subject matter expert in Risk Operations
- Ability to work cross functionally to deliver best results and promote partnership
- Excellent written and verbal communication skills in English
- Exemplary planning and time management skills
Preferred qualifications
- Knowledge of risk reviews, knowledge in policy/compliance operations, and fraud detection tools
- Experience managing risk events in the system, and identify the at-risk scenario.
Ready to apply?
Apply to Stripe