Diligent Corporation
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Manager Software Engineering
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Here’s a summary of the role: [Only Bangalore based candidates may apply]
You’re a hands-on engineering leader who loves building high‑performing teams and modern software that customers truly value. In this role, you’ll lead agile engineering teams to deliver scalable, high‑quality products while actively shaping how AI accelerates software development.
You’ll combine strong technical foundations with people leadership, coaching engineers to do their best work and using AI‑powered tools to raise the bar for developer productivity, software quality, and delivery outcomes.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Lead and coach agile engineering teams to deliver reliable, scalable, customer‑focused software.
- Champion engineering excellence, continuous improvement, and measurable delivery outcomes.
- Drive the adoption of AI‑assisted development tools to improve coding efficiency, documentation, and design decisions.
- Partner closely with product managers, architects, and other engineering leaders to align technical delivery with business goals.
- Lead complex technical and cross‑functional initiatives from concept to production.
- Shape a modern, AI‑driven developer experience that encourages learning, experimentation, and innovation.
These are the essentials you’ll need to get an interview:
- Overall around 10 years, with close to 5+ years’ experience Leading / managing software engineering teams.
- Proven success leading agile teams delivering high‑quality, scalable software.
- Strong hands‑on technical background with React, Node.js, TypeScript, relational databases (MySQL), and cloud platforms such as AWS, Azure, or GCP.
- Solid understanding of modern software architecture, design principles, CI/CD pipelines, DevOps, and SQL/NoSQL databases.
- Experience working with AI‑assisted engineering tools (e.g. GitHub Copilot, Claude AI, Cursor AI).
- Excellent communication skills with the ability to work effectively with technical and non‑technical stakeholders.
- A customer‑first mindset, ensuring user needs guide technical decisions.
It would be great if you had these too, but we’ll support you if you don’t:
- Experience implementing or scaling AI‑enhanced engineering workflows.
- Passion for AI‑driven software development and continuous learning.
- Confidence mentoring engineers on using AI tools effectively and ethically.
- Enthusiasm for redefining developer productivity through automation and human‑AI collaboration.
Here’s a bit about us:
What Can You Expect When You Join Diligent?
You’ll join a global organisation on a mission to redefine the way organisations are governed. Our people are at the heart of what we do, and we value diverse perspectives, curiosity, and collaboration.
Why join Diligent?
Join a team that values innovation, integrity, and impact. You’ll work alongside talented colleagues who are fast, fearless, and driven to get it right—while building products that truly matter to our customers.
Life at Diligent
We foster a culture of trust, respect, and continuous improvement. We support your physical, financial, and emotional wellbeing, and create an environment where you can bring your whole self to work.
Equal Opportunity Employer
Diligent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, or any other protected characteristic.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Advisory Specialist
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Here’s a summary of the role
You’re an experienced client-facing professional who thrives at the intersection of technology, governance, risk, and compliance (GRC). In this role, you’ll lead end‑to‑end customer engagements, guiding organisations through successful solution adoption while reducing risk and driving measurable outcomes.
You’ll act as a trusted advisor—owning delivery, mentoring others, and continuously deepening your expertise. If you enjoy solving complex problems, exceeding client expectations, and being seen as a go‑to expert, this role is built for you.
Here’s a breakdown of what you’ll do (the important stuff):
- Lead and deliver end‑to‑end Professional Services engagements across the full customer journey and enablement lifecycle.
- Advise customers on best practices for GRC solution rollout, adoption, and execution using your domain, industry, and product expertise.
- Coordinate work across teams, ensuring high‑quality delivery while meeting deadlines and client expectations.
- Perform quality assurance on work delivered by Professional Services, ensuring consistency, accuracy, and customer value.
- Act as a mentor and coach to junior specialists and new hires, supporting capability and confidence building.
- Partner with Commercial Teams, PS leadership, and other stakeholders to reduce delivery risk and drive long‑term adoption.
These are the essentials you’ll need to get an interview:
- 3 – 10 years’ experience in a client‑facing, advisory, or consulting role (internal or external). This is an IC Role.
- A strong Customer First mindset, operating with urgency, accountability, and a focus on outcomes.
- Good Coding skills, experience with SQL, AI implementation, building agents.
- Proven ability to manage multiple priorities in a fast‑paced, technology‑driven environment.
- Excellent communication skills, including delivering workshops, presentations, and solution discussions with senior stakeholders.
- A passion for GRC, with the ability to translate complex requirements into practical solutions.
- High attention to detail, strong process discipline, and a consistent record of quality delivery.
- Relevant professional GRC accreditation (completed, in progress, or planned).
It would be great if you had these too (nice to have):
- Experience managing customer expectations, timelines, and delivery milestones against a project plan.
- Understanding of forecasting, budget tracking, and working with Adoption or Engagement Managers to deliver projects fully in‑scope and on budget.
- Ability to interpret solution design plans and translate them into executable delivery activities.
- Confidence providing structured, constructive feedback to peers and team members.
- Interest in developing deep subject‑matter expertise and becoming a recognised SME in specific GRC or product domains.
Here’s a bit about us
Why join Diligent?
Join a global organisation with a clear mission: to power better governance and decision‑making. Our people are at the heart of what we do, and we believe that diverse perspectives lead to stronger outcomes—for our customers and our communities.
Life at Diligent
We’re fast, fearless, and thoughtful in how we work. We value accuracy, ethics, and collaboration, and we trust our people to take ownership and do meaningful work. You’ll be supported with best‑in‑class benefits designed to care for your physical, financial, and emotional wellbeing—so you can bring your full self to work every day.
Equal Opportunity Employer
Diligent is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Business Development Representative I (French speaking)
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Position Overview:
The Diligent Business Development Representative I (BDR I) plays an instrumental role in the direct growth of Diligent by seeking new business opportunities through prospecting and engaging with potential clients. The BDR I is expected to build new outbound pipeline and generate interest as a brand ambassador for the Diligent products. A BDR I should demonstrate conversational excellence and in-depth product knowledge to achieve outbound targets.
This is an exciting opportunity to join a market leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business becoming an expert in corporate software sales. This position will concentrate on the France and Benelux regions.
Key Responsibilities
- Demonstrate expertise at using lead generation tools to routinely extract contacts and create accurate and targeted lists of prospects (Cold calling, LinkedIn, Outreach, Sales Force, ZoomInfo, etc).
- Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects.
- Utilise smart, targeted questions to speak knowledgeably to qualify the right decisions makers.
- Skillfully build interest and influence opportunities with new prospects.
- Coordinate meetings/demonstrations on account executive’s calendar and log activities in CRM.
- Meet or exceed targets & key performance indicators (KPIs) as determined by the business.
- Ability to assist others with viable techniques to drive overall team performance.
- Other duties may be requested in accordance with business need.
Required Experience/Skills
- A strong passion for working in a sales-focused, target-driven environment.
- Solid understanding of the sales process, including marketing, prospecting, cold calling, and managing the sales cycle.
- Proven ability to effectively communicate the product’s unique value proposition and quickly gain in-depth product knowledge.
- Exceptional communication skills, with a track record of engaging and influencing senior-level executives.
- Excellent verbal and written presentation skills, with the ability to deliver clear and persuasive messages.
- High energy, with a positive and can-do attitude that drives success.
- Proficient in French language.
Preferred Skills:
- Experience in SaaS sales Experience building strong stakeholder relationships at c-suite level.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Staff Security Governance & Compliance Analyst
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Here's a summary of the role:
If you're a compliance professional who believes that the best controls are the ones that run themselves — this one's for you.
As a Compliance Engineer on our Continuous Controls Assurance team, you'll sit at the intersection of compliance, engineering, and business process — your mission being to make compliance a living, automated reality rather than a periodic exercise. You'll inject compliance directly into how the business operates, building the evidence, signals, and automation that lets us prove we do what we say we do.
This role is particularly suited to candidates who have worked across compliance frameworks and technical environments — whether in SaaS companies, cloud-native organisations, or forward-thinking internal audit and GRC functions — and who are comfortable translating control requirements into code, pipelines, and data.
You'll play a central role in maturing our controls assurance program, moving us from point-in-time testing toward continuous, automated monitoring that scales with the business.
Here's a breakdown of what you'll do:
- Design and build automated controls — translate control objectives across frameworks such as SOC 2, ISO 27001, and PCI DSS into automated tests, scripts, and monitoring logic embedded in business and technical processes
- Own continuous controls monitoring — develop and maintain pipelines that continuously collect, evaluate, and surface control evidence, flagging exceptions and deviations in near real-time
- Embed compliance into the SDLC and business operations — partner with Engineering, DevOps, and business teams to integrate compliance checkpoints, policy-as-code, and configuration validation into CI/CD pipelines and operational workflows
- Bridge GRC and Engineering — translate compliance requirements into technical specifications, and translate system behaviour back into auditable evidence — acting as the connective tissue between the two disciplines
- Maintain the controls evidence repository — ensure control evidence is automatically captured, timestamped, and stored in a format that supports internal review and external audit
- Support audit and assurance activities — provide automated evidence packages for external audits, reducing manual effort and improving audit quality and speed
- Identify and close assurance gaps — conduct control gap assessments, recommend improvements, and own the remediation pipeline through to closure
- Collaborate on policy and standard development — ensure that policies are written in a way that can be operationalised and tested, feeding back where policy language creates ambiguity in controls design
These are the essentials you'll need to get an interview:
- Experience in a compliance, GRC, or information security role within a SaaS or cloud-native organisation
- Hands-on experience with one or more compliance frameworks — SOC 2, ISO 27001, PCI DSS, or similar
- Demonstrated ability to automate compliance processes — using scripting (Python, Bash, or similar), APIs, or tooling such as Drata, Vanta, Tugboat Logic, or equivalent
- Familiarity with cloud environments (AWS, GCP, or Azure) and the controls that govern them
- Strong analytical skills — able to decompose a control objective into testable, measurable components
- Excellent written communication — able to produce clear control narratives, test procedures, and evidence documentation
It would be great if you had these too, but we'll support you if you don't:
- Experience with policy-as-code tools (e.g. Open Policy Agent, Conftest, Checkov, or AWS Config Rules)
- Exposure to CI/CD platforms (e.g. GitHub Actions, GitLab CI, Jenkins) and how compliance gates can be embedded within them
- Familiarity with SIEM, log management, or observability tooling in a controls assurance context
- A background that spans both technical and compliance disciplines — e.g. a developer who moved into GRC, or a compliance analyst who learned to code
- Relevant certifications such as CISA, CISSP, CCSP, AWS Security Specialty, or equivalent
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Customer Success Manager II
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The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.
As the key point of contact for Diligent’s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.
Key Responsibilities
- Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.
- Drive product adoption and value realization by developing and executing customer success plans aligned to the customer’s strategic objectives and key outcomes.
- Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.
- Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.
- Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.
- Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.
- Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.
- Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.
- Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.
- Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.
- Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.
Required Experience & Skills
- 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.
- Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).
- Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.
- Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.
- Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.
- Strong consultative and problem-solving skills, with a natural curiosity about the customer’s business, use cases, and success metrics.
- High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.
- Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.
- Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.
Preferred Qualifications
- Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.
- Background working in a matrixed, global organization with cross-functional partners across time zones.
- Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Software Engineer (.Net and AWS)
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Position Overview:
As a Senior Software Engineer at Diligent, you’ll be hands-on in shaping the future of our platform by designing and delivering secure, scalable, and high-performing microservices that power our SaaS solutions. You’ll have the full power of AWS at your disposal and will work primarily in C#/.Net Core and Angular to build serverless solutions, either from the ground up or by modernizing existing services.
In this role, you’ll lead by example, owning services end-to-end from development to deployment and monitoring, driving architectural discussions, and mentoring others across the team. You’ll be a key voice in evolving our engineering practices and will actively champion the use of AI-powered tools to streamline development, improve quality, and boost team productivity.
We’re looking for someone who is not only passionate about building great software but also excited to explore how AI can unlock better ways of working for themselves and their teammates.
Key Responsibilities:
- Design and own secure, scalable services, guiding technical decisions and evaluating trade-offs (including AI-driven components) to meet reliability, performance, and cost goals.
- Leverage AI tools to accelerate coding, debugging, testing, and prototyping, while rigorously validating outputs to ensure quality and safety.
- Advise on appropriate AI use (model concepts, prompt patterns, ethical/privacy considerations), embed monitoring and compliance checks into workflows, and document residual risks and mitigations.
- Coach peers on engineering best practices and AI-augmented approaches; partner with Product, Security, DevOps, and other teams to align on features, deployment, and compliance.
- Scout and pilot emerging tools or frameworks (including AI toolchains), integrate automated governance checks into pipelines, and enhance observability and incident response with an eye on productivity, cost, and resilience.
Required Experience/Skills
- 5-7 years of professional software engineering in an agile environment, delivering secure, scalable services.
- Understands high-level LLM concepts (e.g., hallucinations, prompt sensitivity) and safe vs. unsafe AI use cases.
- Experienced in using AI tools to accelerate coding, debugging, testing, and prototyping, with critical review of outputs.
- Skilled in prompt engineering—designing reusable prompts and coaching peers.
- Familiar with ethical/cost risks (bias, privacy, vendor lock-in) and embeds basic compliance checks into workflows.
- Proficient in C#, .Net for RESTful APIs (OpenAPI), and hands-on AWS serverless patterns.
- Comfortable with infrastructure as code (CDK/Terraform), containerization (Docker), CI/CD pipelines, and monitoring tools.
- Experience with SQL (PostgreSQL) and/or NoSQL databases; able to design and optimize schemas for performance.
- Applies security best practices in code and deployments (e.g., IAM, secrets management) and reviews AI-assisted suggestions for safety.
- Strong communication of technical and AI-related concepts to diverse stakeholders.
- Proven ability to mentor or guide peers on engineering best practices and AI-augmented workflows.
- Familiarity with Angular to collaborate effectively on end-to-end features.
- Degree in Computer Science/Engineering/related field or equivalent hands-on experience.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Staff Software Engineer (Data & AWS)
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Here’s a summary of the role:
You’re ready to work at scale — re‑thinking how data is collected, processed and delivered to our customers end‑to‑end. As a Staff Software Engineer working on a building up a cutting edge data ecosystem, you’ll shape architectures that power feeds, analytics platforms, reports and dashboards used by customers every day. You’ll explore and apply cloud technologies, distributed systems, AI solutions, influencing technical direction while still getting hands‑on with code. This role is for you if you thrive on data pipelines, APIs, cloud‑native services, scalability, performance, and reliability, enjoy technical leadership, and want your engineering decisions to have visible impact from ingestion to insight.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Set technical direction across teams, driving ai-native and cloud‑native architecture and long‑term system evolution
- Lead design of secure, scalable MCP hosts, and AWS microservices, balancing performance, reliability, and cost
- Influence AI adoption through AI first solution desing, model guidance, prompt strategy, and built‑in governance and monitoring
- Shape roadmaps with Product, Security, and DevOps to deliver compliant, high‑impact solutions
- Evaluate and pilot emerging technologies to boost developer productivity and platform capability
- Mentor engineers, raising engineering standards and fostering ethical, AI‑aware practices
These are the essentials you’ll need to get an interview:
- Deep background in enterprise software design, implementation, and operation (OOP, commercial environments)
- Extensive hands‑on experience with cloud native architecture and services, ideally on AWS
- Strong foundation in data driven systems: data acquisition, processing pipelines, and customer facing reporting
- Proven experience with delivering AI based customer solutions to production
- Familiarity with modern data transformation tools such as dbt
- Proven expertise with SQL and NoSQL databases, alongside APIs and microservices at scale
- Senior engineer mindset: proactive problem solver, comfortable owning outcomes
- Leading multiple concurrent projects and ensuring strong collaboration with a wide range of stakeholders
- Passion for continuous improvement—sharing knowledge, refining processes, and raising the bar across teams
- Curiosity for new tools and patterns, with a pragmatic approach to adopting what works best
It would be great if you had these to, but we’ll support you if you don’t:
- Experience with TypeScript and Python in production, ideally across data‑ and service‑oriented systems
- Hands‑on experience with PostgreSQL and strong SQL workflows
- Exposure to cloud data platforms, especially Snowflake, at scale
- Comfortable working across the full data lifecycle—from ingestion to analytics and reporting
#LIHybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Software Engineering Intern (Fall 2026)
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Position Overview
We are seeking a passionate and well-rounded candidate to join Diligent’s Platform Administration Services team. As part of this vital group, you will help design, build, and deliver the core services that power Diligent’s platform capabilities supporting our global product suite.
The candidate will have the opportunity to learn and practice effective analysis, design, programming, and testing to produce and maintain scaled SaaS software solutions. The successful candidate will work as part of an established team used to working together to achieve excellent results. Our ideal candidate will be someone who is motivated, proactive and takes pride in their code. It's a 4-month program from September 2026 with the possibility of an extension for another term, depending on performance and mutual interest.
Key Responsibilities:
- Work as part of an agile Platform team and contribute to grooming user stories and ensuring work items are clear and testable.
- Develop and maintain an existing codebase.
- Take part in the team's ceremonies.
- Work on the team's backlog including planning, implementation, testing and release.
Required Experience/Skills
- Self-driven mindset and strong analytical skills.
- University-level programming coursework or comparable coding boot camp qualification.
- Looking for an education in programming and platform development
- Ability to work unsupervised for extended periods.
- Ability to be on-site in our Vancouver Office.
Nice to Have Qualifications (not required):
- Exposure to fullstack web applications including frontend and backend components.
- Exposure to AI tools (such as code assistants, AI debuggers, or design copilots) to enhance software development speed, quality, and creativity.
- Exposure to cloud environments (AWS, Azure, or GCP).
- Exposure to AI and LLM applications, including prompt engineering, RAG pipelines, or semantic search.
- Exposure with infrastructure-as-code, CI/CD pipelines, and observability practices.
- Passion for continuous learning and for exploring how AI can transform software engineering.
We Take Care of Our Team
- Continuous learning opportunities.
- Flexible work arrangements.
- Diversity & engagement programs, company events.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solution Sales Executive - SLED
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Position Overview
The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for specialized products. This position will collaborate with Account Executives and Directors to develop pipeline through prospecting, performing inbound and outbound activity to generate pipeline for team members and assume a quota within a territory to close business.
This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent solutions. The Solutions Sales Specialist I embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.
Key Responsibilities
- Demonstrate an in-depth knowledge of Diligent’s solution and specialized products.
- Prospect new leads within existing accounts to drive new opportunities.
- Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent solutions.
- Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
- Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
- Proactively gathers external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans.
- Collaborates with Account teams to discover new and growth opportunities, qualify opportunities and build pipeline.
Required Experience/Skills:
- Proven track record of success in account management and achieving revenue targets within the technology or GRC industry.
- SLED experience.
- Familiarity with selling through channel distribution processes.
- Ability to build and maintain relationships with diverse stakeholders at different levels of the organization.
- Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.
- Strong communication, presentation and influencing skills.
- A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening.
- Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.
The posted salary range reflects the base salary for this role. In addition, this position is eligible for commission/variable compensation based on performance.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Corporate Accountant
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Position Overview
The Senior Corporate Accountant will be primarily responsible for many aspects of the financial statement close process performed at the corporate level, including financial reporting and multi-entity consolidation. This includes ensuring proper application of US GAAP for various processes, such as ASC 842 Leases, ASC 718 Stock Compensation, ASC 470 Debt, ASC 350 Intangibles - Goodwill & Other, ASC 805 Business Combinations, transfer pricing, and other technical accounting matters. The role is pivotal in driving Diligent’s AI-first transformation, ensuring operational excellence, compliance, and scalable growth across all accounting functions.
This role will also play a key part in identifying opportunities to leverage AI and automation tools to enhance accuracy, streamline recurring workflows, and drive efficiency across the accounting function. The Senior Corporate Accountant will assist with ad-hoc technical accounting projects and have high-visibility within the organization, ensuring that US GAAP is applied correctly for new company-wide initiatives. This role will report to the Senior Director, Corporate Accounting. We are looking for someone who has excellent problem-solving skills, intellectual curiosity about emerging technologies, and enjoys working in a challenging and fast-paced environment to support our continued success.
Key Responsibilities
- Assist in the monthly, quarterly, and annual general ledger closing process by:
- Owning the accounting for equity compensation and incentive awards including grants issued, grant-date valuation, exercises, expense recognition, modifications, and forfeitures, utilizing the Certent Equity Management solution.
- Calculating transfer pricing, preparing journals, and managing cross-border transactions, including preparation of inter-company entries, coordinate review of output with statutory teams, support tax team with transfer pricing documentation.
- Perform accounting for internally developed software in accordance with US GAAP, including capitalization of development costs, amortization, and impairment assessments for both internal-use software and software developed for sale.
- Prepare the necessary journal entries and monthly account reconciliations for accounts including, but not limited to intangible assets, compensation and payroll related items, and deferred commissions and incentives.
- Provide support to revenue recognition team for a smooth revenue recognition process, write offs, recoveries, deferred revenue and runoff, multi-year arrangements, bundled offerings, flux analysis.
- Review journal entries and account reconciliations assigned, perform monthly close activities to ensure accurate and timely financial reporting.
- Financial statement accounts analysis, identification of non-routine transactions, investigate anomalies, and document findings.
- Prepare group and statutory audit workpapers for assigned accounts and disclosures. Support external and statutory audits by preparing schedules, responding to auditor inquiries, and maintaining supporting documentation.
- Provide support or act as accounting lead in enterprise-wide initiatives and assist in other special projects, including but not limited to system upgrades, implementations, and AI-driven process transformations.
- Collaborate cross-functionally with finance, tax, legal, and other operational teams on accounting and reporting matters.
- Obtain and maintain a thorough understanding of the business operations, the financial reporting, and the general ledger structure for all of Diligent’s legal entities, and actively support the consolidation and intercompany elimination process.
- Support in all compliance related matters assigned including, but not limited to, annual financial statement audits, quarterly reporting requirements.
- Provide support or act as accounting lead in enterprise-wide initiatives and assist in other special projects, including but not limited to system upgrades, implementations, and AI-driven process transformations.
- Build strong working relationships with internal stakeholders and contribute to team efficiency through cross-training, sharing responsibilities, and serving as position backup.
- Develop and maintain internal accounting controls, policies, procedures, and process documentation to ensure timely and accurate financial reporting.
- Drive process improvement and automation initiatives by identifying use cases for AI-assisted accounting workflows, testing and validating AI-generated outputs, and helping build scalable, technology-enabled processes across the close cycle.
- When assigned, assist or manage the monthly close for newly acquired entities and support the transition of balance sheet and income statement responsibilities to designated team members.
- Champion the adoption of AI-driven automation and modern platforms to streamline processes, reduce manual effort, and deliver actionable insights.
- Drive the integration of AI and automation in key accounting processes (e.g., account reconciliations, procure-to-pay, financial statement reviews, cash forecasting, and T&E), freeing teams for higher-value work.
- Perform ad-hoc projects as assigned.
Required Experience/Skills
- Bachelor’s degree in accounting; CPA required.
- Strong knowledge of U.S. GAAP required.
- Minimum of 3 years of progressive accounting experience, Big 4 and SaaS industry experience preferred.
- Knowledge of NetSuite or similar accounting systems. Familiarity with AI-assisted tools and a willingness to adopt emerging technologies in an accounting context is a plus.
- Experienced with accounting concepts related to the software industry, international accounting, multi-entity consolidation, and debt & equity accounting is preferred.
- Strong written and oral communication skills with the ability to work cross-functionally and cross-geography and relate effectively across all levels of staff.
- Hands-on, energetic, organized, team player with proven ability to adapt quickly in a changing environment and facilitate change, multitask effectively and work independently.
- Ability to prioritize competing projects and analyze processes to simplify, automate, and improve them, including the use of AI and other emerging technologies.
- Excellent attention to detail, strong business ethics, and demonstrated ability to handle confidential information.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Product Manager – Ethics & Compliance (Fixed Term, 1 Year)
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Here’s a summary of the role:
If you’re a product manager who thrives on turning ambiguity into clarity and wants to shape how organisations handle ethics and compliance in this new AI-enabled era, this role puts you right in the middle of it. You’ll own a whistleblowing and case management platform used by major enterprises, working closely with engineering teams in London and Bangalore to create and ship features that differentiate our product from the competition – from employee reporting tools to AI-powered investigation workflows. This is a fast-moving environment where you’ll need to be comfortable with complexity, technically curious, and confident communicating across every level of the business. It’s a one-year fixed term contract covering maternity leave, with a realistic possibility of extension or permanence for the right person.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Own the product roadmap for a whistleblowing and case management platform (Vault/Speak Up), working with one other product manager and a team of 6–12 engineers to define, prioritise, and ship features
- Work with engineering daily to translate business requirements into well-scoped, deliverable work – managing trade-offs between speed and scope coverage in a fast-moving environment
- Collaborate across a portfolio of Ethics & Compliance products including policy management, compliance training, and conflicts of interest – ensuring your product connects into a broader vision
- Engage with product marketing, senior stakeholders, and commercial teams to communicate what you’re building, why it matters, and what’s coming next
- Conceptualise and shape AI-powered product features – you won’t just be managing a backlog, you’ll be actively ideating how AI can transform compliance workflows
- Pick up and run with a knowledge transfer from the outgoing PM, getting up to speed quickly on a platform that’s been substantially modernised in the last 12 months
These are the essentials you’ll need to get an interview:
- Demonstrable experience as a product manager in a B2B SaaS environment, owning a product end-to-end from discovery through delivery
- Strong technical communication – you can hold a detailed conversation with engineers about APIs, databases, and integrations, and then switch to presenting strategy to senior leadership without missing a beat
- AI fluency – you understand what LLMs are, how AI capabilities can be embedded in products, and can think critically about where AI adds real value versus noise
- Comfort with ambiguity and pace – you’re the kind of PM who creates structure where there is none, and you don’t wait to be told what to do
- Excellent stakeholder management – you can build trust quickly, navigate competing priorities, and communicate clearly across product, engineering, design, and commercial teams
- A bias toward action – you ship, you iterate, you learn, and you don’t let perfect be the enemy of good
It would be great if you had these too, but we’ll support you if you don’t:
- Experience in GRC (Governance, Risk & Compliance), legal tech, or ethics and compliance software
- Hands-on experience using AI tools for product management – prototyping with tools like v0, Claude or similar to accelerate your workflow
- Familiarity with working across distributed engineering teams (London and Bangalore in this case)
- Experience with whistleblowing, case management, or employee reporting platforms
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Director of Partnerships & Alliances - EMEA
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Position Overview
Diligent is hiring a Director of Partnerships & Alliances, EMEA to lead the strategy, development, and execution of its regional partner ecosystem.
This role is focused on building a high-impact alliances function with a strong emphasis on GSI, consulting partners, and strategic alliances, while establishing a scalable and disciplined co-sell model across the region.
The position combines strategic ownership and operational execution, requiring a leader who can define direction, activate partnerships, and drive measurable commercial outcomes. The successful candidate will lead a regional team and work cross-functionally to ensure partnerships are fully integrated into Diligent’s GTM approach.
Key Responsibilities
- Define and execute the EMEA partnerships and alliances strategy, aligned with overall business growth objectives
- Design, implement, and scale a structured co-sell model with strategic partners to drive pipeline and revenue
- Lead, develop, and performance-manage a team of partner and alliance professionals across EMEA
- Build and expand the partner ecosystem, prioritising high-value strategic alliances and consulting partners
- Own senior stakeholder relationships across key partners, ensuring clear alignment on commercial priorities and execution
- Establish joint business planning frameworks with partners, including revenue targets, solution alignment, and go-to-market initiatives
- Drive partner-sourced and partner-influenced pipeline, ensuring consistent contribution to regional sales performance
- Collaborate closely with Sales, Marketing, Product, and Customer Success to embed partners into the full customer lifecycle
- Represent Diligent in partner engagements and industry forums across the region
Qualifications & Experience
Required
- 10+ years of experience in partnerships, alliances, or channel leadership roles within SaaS or enterprise software
- Proven experience building and scaling alliances ecosystems across EMEA
- Demonstrated success in developing and executing co-sell models with strategic partners
- Strong leadership experience managing distributed teams
- Deep understanding of partner business models, including GSIs, consulting firms, VARs, and MSPs
- Track record of delivering partner driven pipeline and revenue growth
Preferred
- Experience in GRC, cybersecurity, or risk and compliance markets
- Strong experience operating in cross-functional, matrixed organisations
- High level of commercial acumen and strategic planning capability
- Data-driven mindset with experience using CRM platforms and performance metrics
- Fluent English; additional European languages are an advantage
What Success Looks Like
- A clearly defined and operational co-sell model adopted across key partners
- Consistent growth in partner-sourced and partner-influenced revenue
- Strong engagement and alignment across the strategic partner ecosystem
- A high-performing team delivering against clear commercial objectives
- Measurable improvement in partner contribution, efficiency, and scalability
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
AI Systems & Data Engineer
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About the Role
Diligent is the AI leader in GRC solutions, helping organizations around the world turn governance, risk, compliance, audit, and ESG into a competitive advantage. Within HR we're embarking on our own transformation journey to fundamentally redesign how our people experience HR at Diligent.
We're looking for a AI Systems & Data Engineer who can co-own the technical heavy lifting of this transformation. This isn't just configuration work — you'll write Python scripts for complex data conversions, build AI agents and standalone people-facing solutions, architect integrations, design automation workflows, and solve problems we haven't encountered yet.
We need a strong engineer who can figure things out, move fast, and think about the impact on thousands of people, not just data rows—someone who cares about impact, not just technically elegant solutions. You'll have the autonomy to propose ideas, experiment, and own outcomes, while working with experienced HR and technology teams who can provide context and support.
Key Responsibilities
- Play a key role in the data migration workstream from Oracle HCM and Greenhouse to Workday — writing Python scripts for complex data transformations, conducting manual data audits to validate integrity, and building automated validation frameworks.
- Design and build a modern AI-powered automated acceptance testing framework for the Workday implementation — enabling the team to run rigorous, repeatable UAT without manual overhead.
- Design and build scalable workflow automations across the HR tech stack, using Workato and other platforms.
- Build conversational AI agents and standalone AI-powered solutions (e.g. self-service People Experience tools) on DiligentGPT (Glean), Workato, self-hosted, and other platforms — including hosted tools with their own presence beyond a single chat interface.
- Build AI-powered auditing and validation agents to monitor data integrity, flag anomalies, and surface quality issues across HR systems — with AI layer exploration.
- Support implementation and configuration of HR tooling and integrations across the tech stack, ensuring systems are properly connected and maintained.
- Create data visualisations and dashboards that enable HR stakeholders to access insights, make data-driven decisions, and identify opportunities for automation — while also monitoring migration progress and system health.
- Document technical architecture, data flows, and integration patterns to enable future maintenance and support knowledge transfer.
- Troubleshoot and resolve data quality issues, integration failures, and system errors as they arise during implementation and post-go-live.
- Partner with HR Operations, HRIS, and business stakeholders to gather technical requirements and translate business needs into technical solutions.
- Question assumptions, propose better approaches, and advocate for solutions that are technically sound and human-centred.
Required Skills & Experience
- 4+ years of hands-on engineering experience building data pipelines, integrations, or automation systems
- Strong Python skills with experience in complex data transformations and clean, maintainable code
- Experience with APIs (REST, SOAP), JSON, XML and integrating different systems; comfortable with SQL and database concepts
- Experience with automation/integration platforms (e.g. Workato, JSM) and AI agents, chatbots, or LLM-powered applications
- Familiarity with enterprise HRIS platforms (Workday, Oracle HCM) and understanding of HR data structures
- Proven track record of leading technical projects end-to-end with stakeholder management and delivery ownership
- Self-directed and outcome-focused — you figure things out, communicate technical concepts clearly, and care about solving problems
What You'll Gain
- Understanding of how HR transformation works at scale across a global organization.
- Deep hands-on experience with Workday (industry-leading HRIS) implementation and configuration
- AI agent development and LLM integration experience building production tools used by thousands of employees
- Enterprise data migration and integration architecture expertise across complex HR systems
- Automation platform mastery and workflow design skills
- Exposure to the intersection of people, process, technology, and change management while building relationships across HR, IT, Data, and Apps teams
- Portfolio-worthy work: AI agents, data pipelines, and integrations used by 2,500+ employees across 21 countries
- Experience that translates to HR tech consulting, product engineering, or senior IC/leadership roles
This is a one year fixed-term role (possibility to move to permanent) tied to our Workday implementation and AI transformation roadmap. You'll report to the Senior Director of HR AI & Systems Transformation (who is based in London) and work closely with our global team across HR Operations, HRIS, IT, Data, Apps, and transformation project teams.
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Paralegal
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Want to do meaningful legal work — without the monotony? This in-house paralegal role puts you at the heart of a fast-moving global tech business, where you’ll own commercial contract negotiations, manage GDPR data subject access requests, and support with embedding AI tools into everyday legal workflows. If you’re a commercially savvy paralegal with a track record in contract drafting and negotiation, a solid grounding in data protection, and a real appetite for legal technology, this is a rare opportunity to build a career that moves as quickly as you do.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Own commercial contract negotiations end-to-end — drafting, reviewing and negotiating NDAs, sales agreements and vendor agreements, using in-house templates and playbooks, and managing the full contract lifecycle through to signature.
- Act as a key point of contact for the commercial teams, triaging and managing incoming sales support tickets and assisting senior counsel on more complex matters.
- Manage end-to-end Data Subject Access Requests (DSARs) under GDPR, from initial assessment through to final response, and support with maintaining privacy and compliance documentation.
- Utilise AI tools and develop effective prompts to streamline legal workflows, assist with document review, and manage and update legal templates across the business.
- Support vendor contract reviews and handle ad hoc queries from stakeholders across the business, giving you broad exposure to the full range of commercial legal matters the team deals with.
These are the essentials you’ll need to get an interview:
- 2–3+ years’ experience as a paralegal in a fast-paced in-house or private practice environment.
- Demonstrable experience reviewing, drafting, and negotiating commercial agreements such as NDAs and sales contracts.
- A solid understanding of GDPR and data protection principles, with hands-on experience managing Data Subject Access Requests (DSARs) from receipt through to final response.
- A genuine enthusiasm for legal technology and AI tools, with competence in AI prompting and a willingness to embrace innovation in legal workflows.
- Excellent organisational skills and high attention to detail, with the ability to manage competing priorities under pressure.
- Strong communication and interpersonal skills, with a collaborative approach to working with sales, finance, and other business partners.
It would be great if you had these to, but we’ll support you if you don’t:
- Familiarity with Salesforce and Coupa platforms.
- Prior experience in a SaaS or technology business, or within an international organisation.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Growth Marketing Manager, Field
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Position Overview
The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.
This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.
If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.
As a senior individual contributor on the Americas Field Marketing team, this person will:
- Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals.
- Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings.
- Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights.
- Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority.
Key Responsibilities
Strategy & Planning
Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets.
Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey.
Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment.
Campaigns, Events & ABM
Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals.
Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor.
Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels.
Sales & Cross-Functional Partnership
Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews.
Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings.
Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works.
AI-Enabled Execution & Innovation
Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact.
Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption.
Measurement, Reporting & Optimization
Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI.
Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations.
Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth.
Required Experience/Skills
- 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales.
- Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns.
- Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs.
- Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight.
- Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders.
- Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization.
- Highly organized, process-driven operator with strong project management skills and extreme attention to detail.
- Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals.
- Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies.
- Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses.
#LI-SR1
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Security Operations Analyst
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Position Overview:
The Security Operations team is an agile, exciting, hands-on security operations team focused on protecting Diligent personnel, sites, and assets worldwide. We like to get our hands dirty working closely together and cross-functionally with the greater Security Department. Our goal is to maintain the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.
Security Operations Analyst II is a part of high impact security operations team focused on protecting Diligent personnel, sites and assets worldwide. As part of the Security team, you will help to with the strategy, development, and deployment of a comprehensive physical and logical security operation programs. The position is responsible for oversight and operations on security event monitoring, incident response, user behavior analysis, threat hunting, in addition to maintaining the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.
Key Responsibilities
- Actively monitor and respond to security alerts from tools such as SIEM, EDR, CNAP, etc.
- Analyze security alerts and document tuning opportunities to reduce false positives.
- Support change management responsibilities to reduce security risk/impact to corporate systems and networks.
- Contribute to security tooling policies and supporting process enhancement as needed to mature defense controls and facilitate exceptions for BAU operations.
- Initiate and coordinate incident response activities. Maintain documentation and reports for compliance purposes.
- Configure and run network and endpoint vulnerability scans. Closely collaborate with technical teams to mitigate risks through patching and configuration changes.
- Assess and evaluate the suitability of existing and new security tools to bolster the organization’s security posture
Required Experience/Skills
- 3-5 years of information technology experience or the equivalent combination of education, technical training, or work experience.
- Working experience in information security, especially on a Computer/Security Incident Response Team (C/SIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC)
- Working experience with regulatory compliance and information security management frameworks.
- Strong decision-making capabilities.
- Technical knowledge of anti-virus solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns.
Preferred Experience/Skills
- Must have strong interpersonal skills with the ability to interact with customer’s technical, non-technical easily and effectively, support, and business staff at all levels.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Client Success Advisor
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Position Overview
Diligent is looking for an experienced GRC Advisor to join the team and work on Key accounts to drive adoption and retention and identify areas for expansion within our platform. This position will leverage our GTM, and value drivers established through combining people, process, and technology. If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy.
Key Responsibilities
- Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform and modules to align with clients’ business processes and objectives
- Conduct in-depth assessments of clients’ GRC requirements, objectives, and challenges to recommend tailored solutions to address their business needs and goals
- Collaborate with clients on internal roadmaps, governance, risk, and compliance requirements to be implemented within Diligent’s platform
- Ensure proper understanding and adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules
- Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases
- Monitor industry trends, regulatory developments, and emerging best practices in the GRC landscape to proactively share insights and recommendations with clients from a subject matter expert perspective
Required Experience/Skills
- Minimum of 5-7 years of experience in a client-facing role withing the legal, audit, risk, or compliance industry.
- Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
- Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value. Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms.
- Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms.
- Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients.
- Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment.
- Willingness to travel to client sites.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solution Sales Executive
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Position Overview
The Solutions Sales Executive will play an instrumental role in driving revenue growth across existing and new accounts for Diligent’s solutions.
This role will operate as a European overlay specialist focused on the Office of the CISO, driving cross-sell expansion across IT & Third-Party Risk solutions within the existing customer base. The role partners closely with Account Managers who hold the territory number, leading CISO-aligned opportunity strategy, executive engagement, and complex deal execution.
Primary focus is expansion within enterprise and upper mid-market customers across Europe (excluding UKI, France, BeNeLux, and Netherlands).
Key Responsibilities
- Drive cross-sell revenue growth across IT Vendor Risk, Third-Party Risk, IT Risk Management, IT Compliance, Operational Resilience, and 3rd Risk solutions.
- Lead sales cycles with CISOs, CIOs, and senior IT Risk / InfoSec stakeholders.
- Develop compelling business cases aligned to regulatory drivers (e.g., NIS2, DORA, ISO 27001) and cyber risk exposure.
- Manage complex enterprise sales cycles using MEDDICC methodology.
- Partner with Account Managers to develop expansion strategy and increase win rates.
- Maintain accurate pipeline management, forecasting, and SFDC hygiene.
- Develop deep expertise in Diligent’s IT & Third-Party Risk portfolio.
- Support regional pipeline development initiatives.
Required Experience / Skills
- 7–10+ years of enterprise SaaS sales experience.
- Proven success selling into CISOs or senior IT Risk / InfoSec stakeholders.
- Experience in Third-Party Risk, IT GRC, Cyber Risk, Operational Resilience, or Vendor Risk solutions preferred.
- Demonstrated track record closing $50K+ ARR enterprise opportunities.
- Strong executive presence and financial acumen.
- Experience operating in overlay or matrix sales environments preferred.
- Strong collaboration, communication, and stakeholder management skills.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solution Sales Executive
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Position Overview
The Solutions Sales Executive will play an instrumental role in driving revenue growth across existing and new accounts for Diligent’s solutions.
This role will operate as a European overlay specialist focused on the Office of the CISO, driving cross-sell expansion across IT & Third-Party Risk solutions within the existing customer base. The role partners closely with Account Managers who hold the territory number, leading CISO-aligned opportunity strategy, executive engagement, and complex deal execution.
Primary focus is expansion within enterprise and upper mid-market customers across Europe (excluding UKI, France, BeNeLux, and Netherlands).
Key Responsibilities
- Drive cross-sell revenue growth across IT Vendor Risk, Third-Party Risk, IT Risk Management, IT Compliance, Operational Resilience, and 3rd Risk solutions.
- Lead sales cycles with CISOs, CIOs, and senior IT Risk / InfoSec stakeholders.
- Develop compelling business cases aligned to regulatory drivers (e.g., NIS2, DORA, ISO 27001) and cyber risk exposure.
- Manage complex enterprise sales cycles using MEDDICC methodology.
- Partner with Account Managers to develop expansion strategy and increase win rates.
- Maintain accurate pipeline management, forecasting, and SFDC hygiene.
- Develop deep expertise in Diligent’s IT & Third-Party Risk portfolio.
- Support regional pipeline development initiatives.
Required Experience / Skills
- 7–10+ years of enterprise SaaS sales experience.
- Proven success selling into CISOs or senior IT Risk / InfoSec stakeholders.
- Experience in Third-Party Risk, IT GRC, Cyber Risk, Operational Resilience, or Vendor Risk solutions preferred.
- Demonstrated track record closing $50K+ ARR enterprise opportunities.
- Strong executive presence and financial acumen.
- Experience operating in overlay or matrix sales environments preferred.
- Strong collaboration, communication, and stakeholder management skills.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Renewals Team Lead
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Position Overview
The Renewals Team Lead is an integral part of the Revenue Operations team, overseeing the comprehensive order-to-cash process, including subsequent renewals. Situated within the Accounting department, a key component of the CFO organization at Diligent, the Renewals Team Lead holds a pivotal position responsible for the operational aspects of global renewals. This entails ensuring timely and accurate setup of renewal invoices in accordance with contractual agreements.
The role is highly visible and involves close collaboration with commercial teams to facilitate seamless communication with customers, meeting their evolving needs with a strong customer-centric focus. Reporting to the Senior Manager, Deal Desk, this role significantly impacts Diligent's revenue recognition and accounts receivable processes, with active involvement in the integration of acquired companies. The Renewals Team Lead will also lead and manage a team of Renewals Specialists.
Key Responsibilities
- Assist the Senior Manager, Deal Desk in operationalizing the company strategy for price increases
- Ensure global process is being followed for every product
- Oversee that renewals are being setup for on-time invoicing per individual contracts
- Partner with the commercial org regarding any renewal time changes
- Work closely with the Senior Manager, Deal Desk to help automate our processes
- Maintain a thorough understanding of Diligent products and services
- Strong understanding of the Diligent structure in order to partner with internal teams appropriately
- Support on the integration of acquired companies
- Apply best practices to renewals management
- Manage and train a team of Renewals Specialists
- Strong understanding of automated contracting system
Required Experience/Skills:
- 3+ or more years of experience in renewals or similar roles
- 1+ or more years of people management experience
- Must have strong attention to detail
- Strong work ethic and willingness to take ownership for wide-ranging responsibilities
- Excellent interpersonal skills, flexibility to accommodate different situations and temperaments
- Ability to multi-task and work in a fast-paced and demanding global environment.
- Working knowledge of Microsoft Office (Excel, Word, Outlook, etc)
- Superior organization and prioritization skills
- Ability to perform under pressure and meet tight deadlines
- Strong communication skills, both verbal and written
Preferred Experience/Skills:
- DocuSign CLM or similar contracting experience preferred
#LI-SM1
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Alliances & Partnerships
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Here’s a summary of the role:
Diligent is seeking a Senior Manager, Alliances & Partnerships to lead our strategy and execution for driving revenue and customer value through a portfolio of high-impact technology partners. In this role, you will own partner-sourced and influenced pipeline at scale, guide multi-year joint business plans, and ensure strong executive alignment with our most strategic partners. You will orchestrate cross-functional collaboration across Sales, Product, Marketing, Legal, and Operations to standardize partner motions, remove systemic blockers, and refine programs. The ideal candidate brings deep experience in B2B SaaS partnerships, strong commercial and analytical skills, and a proven track record of leading and mentoring partner teams.
This role operates on a hybrid model, with an expectation of 50% office-based work; however, remote working arrangements may also be considered. This opportunity is open to candidates based in the United States only.
Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the US.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Own the global or multi-region technology partner strategy, setting direction, priorities, and investment focus across a portfolio of strategic partners
- Drive partner-sourced and influenced revenue at scale, including forecasting, target setting, and regular performance reviews with senior leadership
- Lead joint business planning and executive alignment with top partners, covering solution roadmap, integration strategy, and multi-year GTM plans
- Oversee cross-functional execution across Sales, Product, Marketing, Legal, and Operations, removing systemic blockers and standardizing partner motions and processes
- Use data and market insights to optimize the overall partner portfolio, refine programs, and recommend strategic bets or exits
- Provide leadership and mentorship to Technology Partners Specialists and Managers, elevating partner best practices and representing the function in broader commercial planning
These are the essentials you’ll need to get an interview:
- 5–7 years’ experience in Enterprise SaaS in partnerships, channels or alliances including direct accountability for partner-sourced and influenced revenue
- Strong experience in GRC environments, with a proven track record working with major Global System Integrators, Advisory firms as well as smaller, specialist system integrators
- Proven track record designing and leading partner strategy across regions or segments, with demonstrated success scaling co-selling and co-marketing motions
- Advanced commercial and analytical skills, including portfolio management, forecasting, and data-driven decision making on partner investments and performance
- Deep understanding of SaaS products, integrations, and ecosystems, with the ability to align partner roadmaps to company strategy and customer needs.
- Demonstrated experience leading and mentoring partner teams, setting standards, and building repeatable playbooks and processes for the function
Behavioural Competencies:
- Strong executive presence and stakeholder leadership, able to influence senior leaders internally and at partner organizations and navigate complex negotiations
- Strong relationship-building capability, with a proven ability to develop and maintain trusted senior-level partner and customer relationships
- Ability to operate with urgency in fast-paced, growth-oriented environments while balancing multiple strategic priorities
- Strong commercial mindset with a focus on driving growth, expansion, and long-term partner value creation
#LI-SK2
#LI-SK2
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solutions Engineer / Pre Sales Consultant (Risk & Audit)
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Position Overview:
This role is ideal for someone from a Risk, Audit, or Compliance background who enjoys working closely with customers, solving complex problems, and presenting thoughtful, high-impact solutions in a commercial environment.
As a Solutions Engineer at Diligent, you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk, audit, and compliance. You’ll act as a trusted advisor to senior stakeholders, translating risk and audit challenges into clear, compelling solutions that drive real business value.
If you enjoy combining domain expertise, storytelling, and customer interaction and want to move beyond traditional internal risk or audit roles, this is a strong next step.
Key Responsibilities:
Customer & Commercial Partnership
-
Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world risk and audit challenges.
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Deliver tailored, high-impact software demonstrations that clearly articulate business value not just product features.
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Engage confidently with senior leaders across Audit, Risk, Compliance, IT, and Governance functions.
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Translate customer pain points into clear solution narratives that support deal progression and closure.
Solution Design & Thought Leadership
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Design and present solution architectures that align with customer objectives and regulatory environments.
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Articulate the cross-platform value of the Diligent Platform and how it supports integrated GRC programs.
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Collaborate with Product teams to provide customer and domain feedback on product enhancements.
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Support marketing initiatives such as webinars, industry events, and thought-leadership content.
Domain Expertise
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Apply practical knowledge of Audit, Risk Management, and IT Compliance in customer conversations.
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Leverage familiarity with industry frameworks such as COSO ERM, ISO 31000, NIST RMF, and related standards.
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Demonstrate how modern GRC platforms enable risk identification, assessment, monitoring, and mitigation at scale.
Required Skills/Experience
- Experience in Risk, Audit, Compliance, or GRC, either in a customer-facing role or within industry.
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Experience working with SaaS solutions or strong interest in moving into a commercial, customer-facing environment.
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Strong presentation and communication skills, with the ability to simplify complex topics.
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Comfortable partnering with Sales and contributing to commercial outcomes.
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Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.
#LI-SM1
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Partner Programs & Strategy
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Here’s a summary of the role:
Diligent is seeking a Senior Manager, Partner Programs & Strategy to architect, launch, and continuously improve a global partner program that turns partner motions into scalable operating mechanisms, enabling partners to drive revenue, adoption, and customer impact across our ecosystem.
This is a role for someone who thrives on building structured, data-driven programs and translating strategy into operational execution, with a hands-on approach to partner program design, governance, and performance management.
At Diligent, you’ll play a central role in shaping how partners engage, operate, and deliver value. You’ll design and run end-to-end partner program frameworks across Advisory, Resale, MSP, AWS Marketplace, and Technology Alliances — covering onboarding, enablement, certification, governance, incentives, and deal registration. You’ll define partner KPIs, build performance dashboards, and deliver executive reporting across pipeline, bookings, revenue attribution, and forecast, using insights to continuously optimise program performance and partner ROI.
Working cross-functionally with Sales, Marketing, Legal, Product, Finance, and Revenue Operations, you’ll ensure alignment across Salesforce and PRM systems, partner data models, attribution rules, and commercial processes. You’ll also support the full partner lifecycle, including onboarding, contract management, pricing and incentives, MDF and commission processes, and ongoing governance, compliance, and optimisation of program performance.
This role operates on a hybrid model, with an expectation of 50% office-based work; however, remote working arrangements may also be considered. This opportunity is open to candidates based in the United States only.
Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the US.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Own the end-to-end partner program framework across tiers, requirements, benefits, and incentives for multiple partner types including GSIs, SIs, Resellers, MSPs, and Technology Alliances
- Design and manage partner onboarding, enablement, implementation certification, and lifecycle processes to drive partner productivity
- Establish and maintain program governance including decision rights, change management, RACI, documentation standards, and compliance
- Own deal registration policies, guardrails, SLAs, and exception handling to protect channel integrity and reduce conflict
- Own Salesforce (SFDC) evolution for partner motions, including partner data model, taxonomy, attribution rules, and data governance
- Own partner executive reporting including pipeline, bookings, revenue attribution, and forecasting, and use insights to drive performance, accountability, and optimisation
These are the essentials you’ll need to get an interview:
- 7–10+ years in partner programs and/or partner operations within a SaaS environment
- Experience working across multiple partner types including GSIs, SIs, Resellers, MSPs, Technology Partners, and cloud marketplaces (e.g., AWS Marketplace)
- Experience designing and evolving partner programs covering co-sell, resell, services/implementation, and technology partnerships
- Strong experience in program governance, process design, and change management in complex, matrixed environments
- Hands-on experience with Salesforce and familiarity with PRM/partner portal platforms
- Strong analytical and financial modelling skills (program ROI, incentives, partner economics, investment decisions)
- Experience building dashboards, scorecards, KPI frameworks, and executive reporting for partner performance
- Experience using AI and automation for program operations, governance, and optimisation
#LI-SK2
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Strategic Alliances & Partnerships Director
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Here’s a summary of the role:
Diligent is seeking a Strategic Alliances & Partnerships Director to define and lead our global strategy for driving revenue and customer value through a portfolio of strategic technology partners. In this role, you will own partner-sourced and influenced pipeline at scale, establish clear targets, and maintain strong executive alignment with key partners. You will collaborate closely with Sales, Product, Marketing, Legal, and Operations to shape partner programs, standardize motions, and remove systemic blockers. The ideal candidate combines deep B2B SaaS partnership experience with strong commercial acumen, executive presence, and a proven track record of building and leading high-performing partner teams.
This role operates on a hybrid model, with an expectation of 50% office-based work; however, remote working arrangements may also be considered. This opportunity is open to candidates based in the United States only.
Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the US.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Define and own the overall global technology partnerships strategy, ensuring tight alignment with company growth, product, and go-to-market priorities
- Hold ultimate accountability for partner-sourced and influenced revenue, setting targets, overseeing forecasts, and reviewing performance with executive leadership
- Build and maintain executive-level relationships with top technology partners, driving multi-year joint plans, strategic initiatives, and complex negotiations
- Lead cross-functional alignment and execution across Sales, Product, Marketing, Legal, and Operations to standardize partner motions and remove systemic blockers
- Shape and evolve partner programs, operating models, and governance, using data and market insights to prioritize investments and refine the partner portfolio
- Provide vision, leadership, and coaching to the Technology Partnerships organization (Specialists, Managers), building high-performing teams and scalable playbooks
These are the essentials you’ll need to get an interview:
- 10+ years’ experience in Enterprise SaaS in partnerships, channels or alliances, including significant ownership of partner-driven revenue targets
- Strong experience in GRC environments, with a proven track record working with major Global System Integrators and Advisory firms, as well as smaller, specialist system integrators
- Proven track record building and executing global partner strategy, including portfolio design, multi-year joint business planning, and complex deal/partner negotiations
- Advanced commercial, analytical, and strategic thinking skills, with the ability to use data and market insights to prioritize investments and optimize partner programs
- Deep understanding of SaaS product, integrations, and ecosystems, and the ability to align partner roadmaps with company strategy, product direction, and customer needs
Behavioural Competencies:
- Demonstrated people leadership experience, successfully leading and developing partner teams in a fast-paced, high-growth environment
- Strong executive presence and stakeholder management skills, able to influence C-level leaders internally and at partner organizations
- Strong relationship-building capability, with a proven ability to develop and maintain trusted senior-level partner and customer relationships
- Ability to operate with urgency in fast-paced, growth-oriented environments while balancing multiple strategic priorities
- Strong commercial mindset with a focus on driving growth, expansion, and long-term partner value creation
#LI-SK2
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
GRC Project Manager
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Position Overview:
You are passionate about technology, creatively and commercially driven and are fully committed to a beautiful customer experience. You lead customer adoption project teams to drive adoption of Diligent solutions, and support business development activities.
Key Responsibilities
- Lead engagements independently or with a team and coordinate task allocation. Continue to deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle.
- Actively manage projects and mobilize the proper team resources to make sure that projects are delivered successfully; delays and project overruns are minimized; and project efficiencies and budgets are managed.
- Leverage Domain/Product knowledge to expand business through interactions with the customer. Support sales on Discovery Calls, SOW Generation, Scoping, etc.
- Take the lead, in conjunction with SE & CS, to develop strategies and approaches to drive increased adoption of Diligent Solutions and in expansion plays for GRC use cases.
- Spearhead the development of business solutions that leverage the full suite of Diligent products.
- Provide coaching and mentoring of team members on project management and customer enablement
- Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development.
- Identify specialty areas of Domain and/or Product to become a Subject Matter Expert (SME) and prioritize learning and development of those areas.
- Propose, lead, support and execute internal initiatives that benefit the broader team and business
- Support senior management, sales, and solution engineers on potential Business Development activities (Discovery Calls, RFP Response, SOW generation).
- Support Senior Managers in efficient and effective Practice Management and Operational Matters .Including proper resource scheduling, timesheet submission/approvals, profitability, etc.
Required Experience/Skills
- Maintains a consistently high-quality level of work including attention to detail, accuracy, and following processes and procedures with stakeholders and customers.
- Maintain Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and/or experiences.
- Proactively and effectively communicate with all stakeholders on any project-related aspects. No news is not necessarily good news.
- Ability to lead or follow as the situation mandates
- Track record of successful project delivery management in an enterprise or to enterprise customers with a dynamic and complex technical/regulatory environment
Preferred Experience/Skills
- Effective skills in persuasion and influence, as well as an ability to enthuse and inspire
- Preferred experience coming from within the GRC domain.
- Exceptional communication and presentation skills including public speaking and workshop facilitation
- Understanding of business processes and the ability to solve business problems using a combination of technology and process changes
- Demonstrate effective project management practices including project status tracking and reporting and issue escalation
- Know your business: be ready to present about the different aspects of your projects
#LI-SM1
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Advisory & Consulting Manager
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Position Overview:
You are passionate about technology, creatively and commercially driven and are fully committed to a beautiful customer experience. You lead customer adoption project teams to drive adoption of Diligent solutions, and support business development activities.
Key Responsibilities
- Lead engagements independently or with a team and coordinate task allocation. Continue to deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle.
- Actively manage projects and mobilize the proper team resources to make sure that projects are delivered successfully; delays and project overruns are minimized; and project efficiencies and budgets are managed.
- Leverage Domain/Product knowledge to expand business through interactions with the customer. Support sales on Discovery Calls, SOW Generation, Scoping, etc.
- Take the lead, in conjunction with SE & CS, to develop strategies and approaches to drive increased adoption of Diligent Solutions and in expansion plays for GRC use cases.
- Spearhead the development of business solutions that leverage the full suite of Diligent products.
- Provide coaching and mentoring of team members on project management and customer enablement
- Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development.
- Identify specialty areas of Domain and/or Product to become a Subject Matter Expert (SME) and prioritize learning and development of those areas.
- Propose, lead, support and execute internal initiatives that benefit the broader team and business
- Support senior management, sales, and solution engineers on potential Business Development activities (Discovery Calls, RFP Response, SOW generation).
- Support Senior Managers in efficient and effective Practice Management and Operational Matters .Including proper resource scheduling, timesheet submission/approvals, profitability, etc.
Required Experience/Skills
- Maintains a consistently high-quality level of work including attention to detail, accuracy, and following processes and procedures with stakeholders and customers.
- Maintain Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and/or experiences.
- Proactively and effectively communicate with all stakeholders on any project-related aspects. No news is not necessarily good news.
- Ability to lead or follow as the situation mandates
- Track record of successful project delivery management in an enterprise or to enterprise customers with a dynamic and complex technical/regulatory environment
Preferred Experience/Skills
- Effective skills in persuasion and influence, as well as an ability to enthuse and inspire
- Preferred experience coming from within the GRC domain.
- Exceptional communication and presentation skills including public speaking and workshop facilitation
- Understanding of business processes and the ability to solve business problems using a combination of technology and process changes
- Demonstrate effective project management practices including project status tracking and reporting and issue escalation
- Know your business: be ready to present about the different aspects of your projects
#LI-SM1
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Product Designer
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Position Overview:
3rd Risk, a Diligent Company is looking for a Senior Product Designer to drive UX/UI design within our fast-moving product design team. As part of the broader UX department, you’ll lead high-impact initiatives - balancing future-focused exploration with critical design efforts that extend beyond traditional product roadmaps. At Diligent, design is bold and thoughtful, shaping products trusted by leaders worldwide. You’ll guide design direction, influence product strategy, and partner across teams to transform complex challenges into simple, elegant solutions that make a lasting impact.
Key Responsibilities:
- Lead the design process end-to-end: from discovery and ideation to final handoff and iteration post-launch.
- Collaborate closely with product managers, engineers, and stakeholders to define problems and shape solutions.
- Translate research insights and business requirements into clear, usable, and visually compelling designs.
- Champion user-centered design and ethical AI integration within product teams and across the organization.
- Evaluate and adopt AI-powered tools that support design research, prototyping, testing, and content generation.
- Facilitate workshops, design critiques, and collaborative sessions to align teams.
- Mentor and provide feedback to junior designers.
- Actively contribute to design systems, processes, and team best practices.
Required Experience/Skills:
- 5-7 years of professional experience in product design, including SaaS and enterprise software.
- Demonstrated ability to own complex design projects end-to-end.
- Strong foundation in UX and visual design, supported by an excellent portfolio.
- Deep understanding of product design cycles, from research through delivery and iteration.
- Fluency in modern design tools.
- Experience conducting user research.
- Strong facilitation and communication skills, comfortable presenting as well as collaborating with peers.
- Experience working with and contributing to design systems to ensure consistency, scalability, and efficiency.
- Ability to apply AI in design workflows.
- Awareness of responsible AI practices, bias considerations, and ethical implications.
- Bonus: coding knowledge, motion design, or data visualization skills.
- This role is based in Amsterdam and follows a hybrid working model. Candidates must already be residing in the Netherlands and have the legal right to work in the Netherlands at the time of application.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Regional Sales Director – U.S. Federal
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Position Overview:
Diligent is seeking a high-performing federal sales professional to drive growth across the U.S. Federal Government. The Senior Regional Sales Director will be responsible for building and executing the federal go‑to‑market strategy for Diligent’s Governance, Risk, and Compliance (GRC) SaaS platform.
This role requires a seasoned federal sales professional with deep knowledge of government procurement, established relationships within federal agencies, and a track record of closing complex enterprise software deals. The ideal candidate combines strategic account leadership with disciplined pipeline execution and thrives in a fast‑growing SaaS environment.
You will work closely with Sales Engineering, Solution Architects, Marketing, Customer Success, and channel partners to develop opportunities, navigate federal buying processes, and deliver measurable mission value to federal agencies.
Key Responsibilities
- Own and execute Diligent’s U.S. Federal sales strategy, driving new revenue growth and expanding market share across civilian, defense, and intelligence agencies.
- Identify, develop, and close complex enterprise SaaS opportunities within federal agencies through proactive territory development and strategic account planning.
- Leverage existing relationships and federal market expertise to generate pipeline and accelerate sales cycles.
- Navigate federal procurement processes, including contract vehicles such as GSA, GWACs, IDIQs, and agency-specific vehicles.
- Build executive-level relationships with agency leadership, risk and compliance stakeholders, and procurement decision-makers.
- Lead complex deal cycles using a disciplined qualification methodology (MEDDPICC) and value-based selling approach.
- Partner closely with system integrators, channel partners, and distribution partners to drive co-sell opportunities and expand market reach.
- Collaborate cross-functionally with Sales Engineering, Product, Marketing, and Customer Success to deliver compelling proposals, demonstrations, and customer outcomes.
- Maintain accurate pipeline visibility and forecasting through Salesforce and sales engagement tools.
- Represent Diligent in the federal ecosystem through industry engagement, events, and strategic partnerships.
Required Experience/Skills:
- 8+ years of enterprise software or SaaS sales experience with a demonstrated track record of success in the U.S. Federal Government market.
- Proven ability to close complex, multi-stakeholder enterprise deals within federal agencies.
- Strong understanding of federal procurement processes, budgeting cycles, and acquisition vehicles (GSA, IDIQ, GWAC, BPA, etc.).
- Experience selling Governance, Risk, and Compliance (GRC), cybersecurity, audit, or compliance solutions into government organizations.
- Established network of relationships across federal agencies, system integrators, and channel partners.
- Demonstrated success working in partner-led or co-sell sales motions with SIs and distribution partners.
- Strong strategic account planning, territory development, and pipeline generation skills.
- High level of business acumen with the ability to translate mission challenges into technology-driven solutions.
- Self-starter mentality with the ability to operate independently in a highly competitive market.
The compensation range listed in this job description reflects the On-Target Earnings (OTE) for this role, inclusive of base salary and variable compensation.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Manager, Commercial Operations
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Position Overview:
We are seeking a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success to join the GTM Operations team. The Manager of GTM Operations (EMEA/APAC) is a critical, strategic partner to the VP of Sales in EMEA and APAC. You will foster collaboration and alignment among the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships. The ideal candidate will have a proven track record of building scalable processes and leveraging AI to drive sustained revenue growth. Strong analytical and strategic planning capabilities are essential.
Key Responsibilities:
Commercial Strategy and Growth
- Partner with the Sales and Finance to develop and operationalize a commercial growth strategy, ensuring alignment between pipeline and bookings targets, capacity, headcount and budgets
- Translate complex data into actionable recommendations for Commercial leaders
- Develop and maintain segmentation models and sales coverage strategies that align to growth objectives, drive focus, and optimize rep productivity
Forecasting & Pipeline Management
- Drive and evolve the sales forecasting framework, implementing a disciplined, data-driven forecast cadence across all theatres and segments
- Utilize Salesforce, GTM tools and data sets (snowflake) to drive predictability, pipeline conversion, stage hygiene, and deal inspection processes.
- Leverage AI and machine learning capabilities within the existing data stack (e.g., Snowflake, Salesforce) to enhance forecast accuracy, surface pipeline risk earlier, and automate routine reporting
- Deliver consistent reporting on performance-to-plan, win/loss trends, and funnel dynamics
GTM and Sales Efficiency
- Drive operational excellence by refining core sales processes, methodologies, and business cadences (e.g., territory management, forecasting, and pipeline reviews)
- Implement a standardized sales methodology, with clear stage definitions, qualification criteria, and progression benchmarks across segments
- Build and maintain reporting frameworks, dashboards, and KPIs to provide actionable insights into pipeline health, sales performance, and revenue forecasting
- Identify and deploy AI-powered tooling across the sales workflow, such as automated deal scoring, forecasting models, and conversation intelligence, to reduce manual effort and improve rep productivity
Territory Management
- Lead territory design in region, ensuring sales coverage aligns with market opportunities and business objectives
- Continuously optimize territory assignments and GTM approaches based on performance data and growth trends
Qualifications:
- 5-7+ years of experience in Revenue Operations, Commercial Strategy, or Go-to-Market Operations
- Proven experience partnering directly with CROs, CFOs, and executive leadership to design and execute multi-year commercial plans
- Deep expertise in Salesforce, Outreach, and other GTM tools.
- Strong analytical skills and fluency with forecasting, funnel metrics, sales velocity, and retention/expansion KPIs
- Demonstrated success in improving sales productivity, enhancing marketing performance, and supporting customer success initiatives
- Experience designing sales methodologies and commercial processes that scale in B2B SaaS
- Comfort working cross-functionally and influencing without authority, excelling at aligning diverse stakeholders around common goal.
- High EQ, clear communication skills, and a strong sense of ownership
#LI-SK2
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Forward Deployed Engineer - Agentic AI
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EU or US · Travel required across both regions
Most AI roles keep you at arm’s length from the people the agents are supposed to help. This one puts you in the room with them.
We’re building AI agents for risk managers, internal auditors, and compliance professionals, not assistants that surface suggestions, but agents that own complex, multi-step workflows end to end. Agents that an audit team can hand a task to and trust it will come back done. Getting from a promising agent prototype to something a Chief Audit Officer depends on is a completely different discipline to building the prototype. That’s what this role is about.
As a Forward Deployed Engineer, roughly 80% of your time is with our biggest enterprise customers across Europe and the US. You’re embedded in their environments, sitting with internal audit teams as they plan an audit programme, with risk functions assessing their control landscape, with compliance teams navigating regulatory obligations. You’re not there to show them what the agents already do. You’re there to understand their world well enough to discover what the agents need to do next.
You run discovery workshops, identify which workflows are genuinely ripe for agentic automation, prototype rapidly, test with real practitioners, and stay until the agent is reliable enough to be trusted.
The other 20% is feeding everything you’ve learned back into the platform. The goal isn’t to accumulate bespoke agent builds, it’s to identify the patterns across risk and audit functions that should be generalised, so every subsequent engagement is faster and the agents get better for everyone.
You sit in Product with a matrix into Engineering , which means you shape both the agent roadmap and the technical decisions that make agents work in production.
This is not a sales role and it’s not consulting.
You write code. You build evaluation infrastructure. You design golden datasets grounded in real audit and risk workflows. You catch agent regressions before a customer’s compliance team does. You’re accountable for outcomes.
The Hard Parts of Agentic AI Are Your Domain
Silent regressions when a model updates. Context window degradation across long audit workflows. Prompt instability under varied user inputs. Non-deterministic outputs in environments where a compliance officer needs to explain every decision to a regulator. You know these failure modes and you know how to build the guardrails, tracing, and evaluation infrastructure that prevents them.
The Customer Environment
Enterprise GRC, global banks, large regulated corporates, sophisticated internal audit and risk functions across Europe and the US. You don’t need a compliance background, but you need the curiosity to learn it fast and the presence to earn trust with senior risk and audit professionals. These are people whose professional reputations depend on getting this right; that’s a good reason to make the agents actually reliable.
Travel is a meaningful part of this role. You’ll be on-site regularly with enterprise customers across EU and US markets. If you’re energised by variety, different industries, different regulatory cultures, different stages of agent maturity - this will suit you well.
These are the essentials you’ll need to get an interview:
Apply If You…
- Have shipped at least one production agent and know what the reliability cliff feels like
- Understand the full Agent Development Life Cycle: evaluation, guardrails, observability, regression - not just deployment
- Are as comfortable in a room with a Chief Risk Officer as you are debugging a failing agent trace
- Are genuinely curious about how risk managers, internal auditors, and compliance professionals work
- Can tell the difference between a workflow that needs an agent and one that needs a button
- Want to be the person who makes enterprise agentic AI actually land, not the person who hands it off
People who do this kind of work go on to exceptional careers in product creation, product leadership, and founding companies. There is no faster path to understanding how to build agentic AI that creates real value than embedding directly with the people it needs to serve.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Software Engineer (Python and AWS)
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As a Senior Software Engineer at Diligent:
You build things that scale - and you don’t stop at “it works.”
You design clean, reliable backend systems, shape architecture decisions, and turn data into something powerful using AI/ML.
If you’re a Python-focused engineer who’s comfortable with cloud-native development, data pipelines, and solving real - world performance challenges, this is your space. You’ll be hands - on with modern tech (AWS, SQL/NoSQL, IaC), working in Agile teams where your ideas influence both the codebase and the product. If terms like scalability, distributed systems, APIs, data processing, and machine learning actually mean something in your day-to-day - you’ll feel at home here.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Design, implement, review, and test features in an Agile environment
- Contribute to system architecture and shape the future-state design of the platform
- Build and optimize scalable data processing solutions
- Develop and integrate AI/ML capabilities into data workflows
- Prototype and validate backend approaches when needed
- Collaborate with Product Managers and Engineering Managers to refine requirements and user stories
- Ensure reliability, scalability, and cost-efficiency of solutions
- Work closely with cross-functional teams to ensure smooth delivery to production
- Follow and promote best practices in code quality and testing
These are the essentials you’ll need to get an interview:
- 5+ years’ experience in a hands-on development role at a commercial software company
- Strong experience with Python and common libs
- Experience with SQL and NoSQL databases, preferably PostgreSQL and ElasticSearch
- Solid experience with cloud native development (preferably AWS)
- Hands-on experience with Infrastructure as Code using Terraform or AWS CDK (TypeScript)
- Problem-solver attitude - Technology agnostic approach
- Good written and oral communications
- Solid troubleshooting ability and skills
- Ability to contribute to the effectiveness of a high-performing agile team, and to the product innovation.
- Successfully manage own workload, and take personal responsibility and ownership for delivery, behaviors, and self-improvement
- Keen to improve processes and share knowledge across the team.
It would be great if you had these to, but we’ll support you if you don’t:
- Experience with system design and scalable distributed systems
- Proven experience building and maintaining data pipelines
- Experience with Apache Spark and/or Apache Airflow
- Familiarity with AI/ML models and their integration into data pipelines
- Understanding of cost-efficient data and AI processing
- Experience with CI/CD pipelines, containerization, and cloud deployments (e.g., Docker, GitHub Actions)
- Experience with Test-Driven Development (TDD)
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Director Engineering Operations (Chief of Staff)
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We are seeking a strategic operator to serve as the force multiplier for our CTO and Engineering Leadership Team. Our 800-person SaaS organization has reached a pivotal scale, product-market fit is strong, velocity is high, and our next stage of growth depends on maturing our internal engine. This role sits at the intersection of strategy, data, delivery, and culture, ensuring that Engineering operates with clarity, efficiency, and alignment.
The Director of Engineering Operations will architect the operational rhythm of the Engineering organization, elevate decision quality through data, drive cross-functional initiatives, and build the systems that enable predictable, high-quality delivery at scale. This is a highly visible, career-accelerating role for a leader who thrives at the point where people, process, and technology meet.
Key Responsibilities
Operational Mechanics & Rhythm of Business (RoB)
· Architect and own the Engineering operating cadence, including QBRs, Monthly Business Reviews, strategic planning sessions, and org-wide communications.
· Drive fiscal and resource governance, partnering with Finance and HR on budgeting, headcount planning, workforce strategy, and cloud cost optimization (FinOps).
· Act as the communication conduit for the CTO—drafting strategic memos, board-facing narratives, and alignment messages for 400+ engineers.
Engineering Intelligence, Metrics & Insights
· Define Engineering “success” metrics, moving beyond vanity KPIs to track velocity, quality, efficiency, and people health (e.g, capital allocation, retention, eNPS).
· Own the Engineering Performance Dashboard, synthesizing complex data sets into clear, actionable insights for senior leadership.
· Lead data-driven interventions, proactively identifying bottlenecks, risks, or delivery challenges and recommending solutions.
Delivery Assurance & Portfolio Management
· Maintain a portfolio-level view of all major engineering initiatives, serving as the CTO’s early warning system for slippage, dependency risks, and scope creep.
· Standardize delivery frameworks—create lightweight yet high-compliance definitions of "Ready" and "Done" to drive consistent execution across teams.
· Oversee major cross-functional programs, ensuring alignment on scope, priorities, and timelines.
Tools, Systems & Workflow Optimization
· Optimize engineering tooling, workflows, and automation, driving adoption of systems (Jira, Confluence, GitHub, CI/CD) that increase velocity and output quality.
· Partner with Engineering and Product to evaluate and implement AI-driven tools and practices that improve productivity, automation, and decision-making.
· Establish training, communication, and safe-use guidelines for responsible and effective AI integration.
Horizontal Initiatives & Cross-Functional Leadership
· Serve as the cross-functional glue between Engineering, Product, Design, QA, Customer Success, and other partners.
· Lead complex, horizontal initiatives such as GRC framework implementations, cloud migrations, or GenAI adoption programs.
· Act as a change agent, driving organizational adoption of new processes, structures, and operating models.
Engineering Business Operations
· Manage operational budgets, vendor relationships, and resource planning.
· Partner with Finance, Talent Acquisition, and HR on hiring priorities, onboarding, and retention efforts.
· Prepare operational dashboards and reporting for executive leadership and the Board.
Leadership & Culture
· Mentor and develop Engineering Operations and Program Management staff.
· Foster a culture of accountability, continuous improvement, operational rigor, and data-driven decision making.
· Strengthen clarity, communication, and alignment across the Engineering org.
· Demonstrate diplomatic authority, the ability to influence without formal power, hold senior leaders (including VPs of Engineering) accountable to commitments, and preserve strong, trust-based relationship.
Required Experience/Skills
· 8–10+ years in Engineering Operations, Technical Program Management, Strategy/Business Operations, or Software Engineering leadership within a high-growth SaaS environment.
· Strong understanding of SDLC, agile methodologies, CI/CD, DevOps, and microservices architecture.
· Advanced analytical skills with expertise in Excel, Looker, Tableau, or similar tools—able to convert data into executive-ready narratives.
· Demonstrated experience driving AI-related innovation across engineering teams, including evaluating AI opportunities, implementing tools, and influencing change at scale.
· Exceptional communication and stakeholder management skills; ability to influence without authority and build trust across all levels.
· Demonstrated success improving engineering processes, delivery predictability, and cross-functional alignment at scale.
· Experience defining operational frameworks, delivery standards, and KPI systems within a Global Organization.
· Preferred: experience with OKR frameworks, people leadership, or certifications (PMP, Agile, Lean).
This is a rare opportunity to operate at the right hand of the CTO and influence how a large-scale technology organization is steered. You'll gain exposure to executive decision-making, board-level communication, and enterprise-wide strategic architecture.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Product Marketing Intern
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Position Overview:
In this role, you’ll help build and maintain the core strategic foundations that commercial teams rely on to sell Diligent Boards effectively. You’ll own and evolve a centralized Messaging House that serves as a one-stop shop for key product messages, target audiences and personas, pain points, and competitive context. You’ll also support the development of a Director Persona Agent, using existing materials and new research to help reps quickly understand what Directors care about, the challenges they face, and how Diligent Boards’ capabilities map to their needs.
You’ll further shape go-to-market strategy through win/loss analysis, delivering weekly qualitative insights on key deals and a quantitative summary of trends by the end of the internship. You’ll analyze the performance of our new pricing and packaging, providing insight into adoption, feedback, and what’s working or not six months into launch. Finally, you’ll help maintain and enhance our Competitive Intelligence Agent, continually feeding it fresh data and surfacing new patterns and insights to inform sales and marketing.
Key Responsibilities
- Support core go-to-market initiatives for the Board product through research, analysis, and development of clear, sales-ready messaging and positioning.
- Build and maintain foundational assets (Messaging House, personas, value narratives) by synthesizing product capabilities, target audiences, pain points, and competitive context into usable insights for commercial teams.
- Conduct persona and customer research, including creating and refining a Director persona, mapping challenges and buying drivers to product capabilities and value propositions.
- Own ongoing win/loss analysis, performing weekly qualitative reviews of key deals and delivering concise insights and an end-of-internship quantitative and qualitative summary.
- Analyze pricing and packaging performance, assessing adoption trends, deal feedback, and customer signals to identify what’s working, what’s not, and why.
- Maintain and enhance competitive intelligence, monitoring competitor messaging, positioning, and product changes to surface implications and recommendations for sales and marketing.
Required Experience/Skills
- Turn complex information into clear, structured, and usable insights, with strong written communication skills.
- Conduct research and analysis across qualitative sources (interviews, deal notes, call summaries) and basic quantitative/data sets (spreadsheets).
- Apply strong organizational skills and attention to information structure to create repeatable, easy-to-use outputs.
- Leverage AI tools to support research, synthesis, and knowledge management workflows.
Preferred Experience/Skills
- (Nice to have) Prior experience in product marketing, strategy, consulting, or sales operations, especially within B2B SaaS or enterprise software.
- (Nice to have) Familiarity with competitive analysis, pricing research, CRM data, or BI tools.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
People Experience & HR Technology Intern
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Position Overview:
Diligent is the AI leader in GRC solutions, helping organizations around the world turn governance, risk, compliance, audit, and ESG into a competitive advantage. Within HR we're embarking on our own transformation journey to fundamentally redesign how our people experience HR at Diligent.
We’re looking for an HR Technology & People Experience Intern who is deeply interested in the intersection of people and systems—someone who can think critically about how to make our employee experience better, more scalable, AI-native, and user-friendly. During a key 10-week window of our Workday implementation, you’ll have a front-row seat and play a meaningful role, gaining exposure to AI-enabled process redesign, user acceptance testing, data migration and validation, AI agent development, documentation creation, and more!
You’ll join a broader cohort of interns and participate in core internship program activities, while being embedded in the HR function as part of the transformation team. You’ll report to the Senior Director of HR AI & Systems Transformation based in London while working from our New York office, collaborating closely with HR, IT, Finance, and regional teams. Our HR team is global, so you’ll build relationships locally, work with increasing independence, and learn to collaborate effectively across time zones as we shape the future of HR at Diligent.
Key Responsibilities
- Redesign documentation and employee experience by mapping current vs. future-state HR processes (onboarding, performance, time off, offboarding) and identifying opportunities to simplify and improve.
- Create clear, user-friendly guides, FAQs, and training materials to support Workday adoption for employees and managers.
- Support Workday implementation through data validation and cleanup (Oracle vs. Workday), HR process and policy inventory, and user acceptance testing with clear issue documentation.
- Innovate with AI by helping design and refine DiligentGPT (powered by Glean) and other AI-enabled tools, structuring knowledge, testing responses, and proposing new use cases that are ethical and user-friendly.
- Drive analytics and insights by analyzing HR data in Excel and Tableau and contributing to the redesign of metrics and dashboards that track organizational health.
- Collaborate across a global HR ecosystem, partnering with HR Operations, HRIS, regional HR, and cross-functional teams in IT, Finance, and Legal.
Required Experience/Skills
- Data comfort and Excel skills (pivot tables, formulas, data analysis) or strong aptitude and eagerness to learn quickly (Tableau or previous data analysis work is a plus but not required).
- Excellent written communication and attention to detail, able to make complex information clear and spot inconsistencies or gaps that others might miss.
- Proactive, collaborative working style, knowing when to take initiative, when to ask for help, and when to escalate or partner with others;
- Pursuing or recently completed a related degree (e.g., HR, IS, Analytics, CS, Product Management)
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Account Director
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Position Overview:
We’re thrilled to announce an exciting new opportunity as we expand our presence in US, Canada and Caribbean. This is a market-defining role for a high-performing individual contributor who thrives on strategic, high-impact selling, with a strong focus on expansion within existing accounts as well as new business development.
As an Account Director, you will act as the CEO of your own portfolio, driving revenue growth across enterprise accounts ($1B+), managing the full account lifecycle, and leveraging internal teams to deliver exceptional results. This is a highly visible, strategic role for someone who enjoys solving complex business challenges and taking ownership of outcomes.
This role is ideal for a sales professional with a proven track record of success, a strong outbound and expansion mindset, and the confidence to manage strategic discussions independently. You will have the autonomy to grow accounts like a business while benefiting from the expertise and support of a specialist team.
Key Responsibilities
- Drive revenue growth: Own the full sales cycle for new and existing accounts, including complex enterprise deals with long sales cycles.
- Be the CEO of your accounts: Manage resources, orchestrate stakeholders, and strategically leverage internal teams to deliver results.
- Strategic account management: Lead and execute account plans, expand customer relationships, and identify opportunities to grow within accounts.
- Innovative selling: Adopt a solutions-selling mindset, proactively sourcing new business opportunities and creatively solving hiring challenges.
- Coach and influence: Guide internal teams and stakeholders to adopt best practices, ensuring consistency in account execution.
- Insights-driven execution: Provide detailed reporting, insights, and analysis of your accounts and pipeline to inform business decisions.
- Market expertise: Stay ahead of industry trends, understand the competitive landscape, and use insights to drive strategic advantage.
What does Success Look Like?
- Deliver measurable growth across a portfolio of enterprise accounts.
- Independently manage strategic discussions and influence senior decision-makers.
- Provide actionable reporting and clear insights to managers and internal teams.
- Innovate and execute strategies to identify and convert opportunities across the Saudi market.
- Demonstrate reliability, credibility, and ownership in every aspect of the role.
Required Experience/Skills:
- Experience: 10+ years in enterprise sales/account management, ideally in technology, GRC, or related sectors.
- Strategic thinker: Able to align solutions to business objectives and navigate complex sales cycles independently.
- Influencer and relationship builder: Able to engage senior leaders and stakeholders across all levels.
- Self-starter: Comfortable managing your own portfolio, making decisions, and driving results without constant oversight.
- Analytical and data-driven: Able to deliver detailed insights and strategic recommendations.
- Outbound expertise: Strong expectation for proactive sourcing, creative outreach, and pipeline generation.
- Team collaborator: Leverages cross-functional support while confidently running your own accounts.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Principal Product Compliance Advisor
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Are you the person who reads a legislative update and immediately sees its impact on entity management software? Do you find yourself bridging the gap between complex regulatory change and the people who actually need to act on it?
If your background is in corporate governance and company secretarial practice — and you know your way around entity management platforms — this is a rare opportunity to shape how a market-leading product evolves to meet global compliance demands. You won't just be advising from the sidelines; you'll be the subject matter expert that product and development teams rely on, the voice in client rooms and at user conferences, and the person who ensures that regulatory change translates into real, prioritised product improvements.
Here's a summary of the role
With 10+ years in company secretarial or corporate governance practice, you understand regulatory compliance and statutory obligations inside out. You're comfortable interpreting complex legislation across multiple jurisdictions and translating it into something that engineers, product managers and non-legal stakeholders can actually use. You may already be a Chartered Company Secretary (ICSA/CGI) or hold an equivalent qualification. You're confident presenting at user conferences, engaging government bodies and third-party regulators, and contributing to a strategic compliance roadmap — all while keeping a sharp eye on what's coming next in the regulatory landscape.
Here's a breakdown of what you'll do (not all of it, just the important stuff)
- Own global compliance coverage — ensuring the entity management platform meets regulatory requirements across all supported jurisdictions
- Track and interpret incoming legislation — building and maintaining a forward-looking backlog of regulatory change with direct product impact
- Be the bridge between compliance and product — working with Product Managers and engineers to translate legislation into clearly prioritised development requirements
- Engage with government bodies and third-party regulators to define and shape the ongoing regulatory support strategy
- Enable client-facing teams — equipping Customer Success, Support, Sales and Training with clear, accurate compliance guidance
- Lead as a thought leader in entity management — presenting at user conferences, running focus groups and participating in strategic client meetings
These are the essentials you'll need to get an interview
- 10+ years of company secretarial experience, either in a corporate environment or professional services
- Strong working knowledge of Diligent Entites management software and statutory compliance processes
- Proven ability to interpret complex, multi-jurisdictional legislation and communicate it clearly to non-legal audiences
- Excellent stakeholder engagement and presentation skills — you're as comfortable in a client meeting as you are drafting a regulatory briefing
- Corporate Governance Institute (CGI) qualification or equivalent (e.g. ICSA, ACIS)
It would be great if you had these too, but we'll support you if you don't
- Experience presenting at industry events or user conferences
- Familiarity with regulatory engagement at a government or policy level
- Experience working within a SaaS or technology-driven product environment
Diligent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Sales Systems Analyst
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About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Solutions Marketing
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Here’s a summary of the role
In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff)
- Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most.
- Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution.
- Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion.
- Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning.
- Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates.
- Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base.
These are the essentials you’ll need to get an interview
- 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing.
- Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels.
- Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing.
- Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO).
- Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners.
- High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed.
- Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation).
It would be great if you had these too, but we’ll support you if you don’t
- Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets.
- Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders.
- Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports.
- Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales.
- Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Solutions Marketing
Share this job
Here’s a summary of the role
In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff)
- Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most.
- Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution.
- Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion.
- Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning.
- Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates.
- Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base.
These are the essentials you’ll need to get an interview
- 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing.
- Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels.
- Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing.
- Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO).
- Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners.
- High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed.
- Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation).
It would be great if you had these too, but we’ll support you if you don’t
- Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets.
- Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders.
- Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports.
- Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales.
- Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Customer Success Manager
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Position Overview
The Customer Success Manager (CSM) oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators.
As the key contact point for the customer relationship on Diligent products. The CSM will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction.
Key Responsibilities
- Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage.
- Increase overall client satisfaction with Diligent measured through Net Promoter Score.
- Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s.
- Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams.
- Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads.
- Facilitation alongside the Implementation team of the core Boards product and modules with senior stakeholders to the client including C-Suite and Directors.
- Build and maintain strong direct client relationships with key stakeholders & retain those relationships.
- Seek out client advocacy related initiatives.
Required Experience/Skills:
- Fluency in additional languages to English are desirable.
- Build and maintain strong direct client relationships with key stakeholders & retain those relationships.
- Seek out client advocacy related initiatives.
- Some experience in enterprise level account management (preferably in SaaS).
- Some experience in sales CRM applications such as Salesforce.
- Excellent communication and presentation skills, with the ability to manage multiple stakeholders.
- Strong problem-solving ability, with a natural curiosity around the client’s business needs.
- High level of resilience and a positive attitude when faced with adversity.
- Passionate about technology with a solution-centric mindset.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Forward Deployed Engineer
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Here’s a summary of the role:
We are looking for a rare hybrid talent — someone who can hack together end-to-end prototypes at speed while also standing confidently in front of a customer’s executive team. This role sits at the intersection of engineering, product, and business development. You will be one of the first technical faces customers meet, building semi-deployable prototypes, testing product-market fit in the wild, and representing us in high-stakes conversations with senior stakeholders.
If you’re an entrepreneurial engineer who thrives in ambiguity, loves building quickly, and wants to see the immediate impact of your work with customers, this role is for you.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Rapidly design, build, and deliver end-to-end prototypes, demos, and proofs-of-concept that help prospects and partners experience the art of the possible.
- Partner with sales and business development teams to identify customer needs, run discovery sessions, and tailor prototypes to demonstrate value.
- Represent the company independently in executive-level meetings (SVP/C-level), confidently articulating both technical and business value.
- Act as a forward-deployed engineer — embedded in customer/partner environments, surfacing insights, validating opportunities, and feeding learnings back into the product roadmap.
- Collaborate cross-functionally with product, engineering, and marketing to shape product direction and positioning based on real-world engagements.
- Provide technical guidance during early partnership discussions, including APIs, integrations, cloud deployments, and lightweight AI/LLM-driven applications.
- Help establish repeatable frameworks, toolkits, and playbooks for scaling pre-sales prototyping efforts.
These are the essentials you’ll need to get an interview:
- 3-5+ years of relevant, post-college work experience.
- Strong technical hacking and prototyping ability — shown proficiency in programming languages such as Python, Java, C++, TypeScript/JavaScript, or similar. Can independently build functional, semi-deployable solutions across modern stacks (Python/Node, APIs, data pipelines, cloud environments, front-end frameworks, etc.).
- Comfort working with AI/LLM-based tools, APIs, and modern developer ecosystems.
- Excellent customer-facing skills: discovery, prospecting, business development, and partnership alignment.
- Exceptional executive presence: confident, articulate, and able to hold your own with senior executives.
- Proven ability to operate independently in ambiguous, fast-changing environments.
- Strong communication skills: able to translate technical complexity into business value.
- Ability and interest to travel up to 25%, as needed to client sites, but flexible based on personal preferences.
It would be great if you had these to, but we’ll support you if you don’t:
- Experience in technical pre-sales, forward-deployment, or field engineering roles.
- Background in B2B SaaS, enterprise software, or early-stage startups.
- Comfort balancing short-term prototyping with longer-term scalability considerations.
- Strong storytelling skills and the ability to craft narratives around prototypes and demos.
Why Join Us?
- Shape the earliest moments of our customer and partner relationships.
- Have direct influence on product strategy by bringing back unfiltered customer insights.
- Work on cutting-edge technologies while owning high-visibility projects.
- Join a team that values entrepreneurial thinking, speed, and impact.
This is a high-trust, high-impact role. You’ll be dropped into mission-critical situations, given the freedom to build, and trusted to represent the company at the highest levels.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Advisory & Consulting Manager (Project Manager)
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Here’s a summary of the role:
Looking to lead high-impact projects that transform how global organizations manage governance and compliance? This role puts you at the center of enterprise technology implementations, where you’ll own delivery, engage senior stakeholders, and drive real business outcomes.
You’ll bring your project management expertise to lead complex implementations, guide clients through change, and ensure successful adoption of solutions. If you enjoy working closely with customers, influencing decisions, and delivering measurable value—this is the role for you.
Here’s a breakdown of what you’ll do:
- Lead end-to-end project delivery for enterprise technology implementations
- Manage scope, timelines, risks, and stakeholder communication to ensure successful outcomes
- Act as a trusted advisor to clients, aligning solutions with business and compliance needs
- Drive client engagement, including workshops, training, and adoption strategies
- Partner with internal teams on solutioning, pre-sales, and delivery execution
- Identify opportunities to expand and grow client accounts through value-driven recommendations
These are the essentials you’ll need to get an interview:
- 5+ years of recent, hands-on Project Management experience
- Proven experience delivering large-scale technology implementations in enterprise environments
- PMP (or equivalent Project Management certification)
- Strong client-facing experience with the ability to manage senior stakeholders
- Excellent communication and influencing skills (presentations, workshops, stakeholder alignment)
- Experience managing end-to-end project lifecycle (planning, execution, rollout, adoption)
It would be great if you had these too, but we’ll support you if you don’t:
- Experience in GRC (Governance, Risk & Compliance) or related domains
- Exposure to entity management systems or similar platforms
- Strong business process improvement/problem-solving mindset
- Familiarity with AI tools or workflow optimization approaches
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Staff Software Engineer (iOS)
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Position Overview
We are looking for a Staff iOS Software Engineer with strong expertise in native iOS development (Objective-C, Swift) and a solid understanding of backend technologies, to join our Boards Mobile team at the Center for Global Product Innovation in Budapest.
This role goes beyond traditional mobile engineering: we are seeking someone passionate about leveraging AI-driven technologies, automation, and modern development practices to deliver smarter, more intuitive mobile solutions.
The ideal candidate thrives in complex technical environments, is highly collaborative, and brings an innovative mindset to solve challenges using both proven software engineering practices and emerging AI-powered approaches.
Key Responsibilities
- Take ownership of technical challenges, bringing curiosity and resourcefulness to ambiguous problems.
- Define and drive the development of complex features ensuring scalability, reliability, and security.
- Strong product partnership: translating business requirements into clear technical plans, communicating risk/impact crisply.
- Tackle high-impact problems, producing clear plans, prototypes, and production-ready solutions.
- Integrate AI and automation where appropriate to improve app functionality, personalization, or developer productivity.
- Raise the quality bar through rigorous code reviews, observability, and operational excellence.
- Drive tooling, hosting, DevOps, and quality assurance automation initiatives to improve velocity and reliability.
- Communicate clearly on strategy, progress, and risks.
- Mentor senior and mid-level peer engineers.
- Contribute to high-quality system documentation, operational guidelines, and knowledge sharing.
Required Experience & Skills
- 7+ years of professional iOS development with Swift, including modern Swift Concurrency (async/await, actors) and pragmatic UIKit and/or SwiftUI experience.
- Proven track record shipping and operating at least one large-scale, consumer- or enterprise-grade iOS app, with ownership across design, implementation, release, and post-launch iteration.
- Experience designing modular architectures (e.g., MVVM/C, Clean, TCA) and evolving legacy codebases safely through migrations.
- Deep performance and reliability skills: profiling with Instruments, launch-time tuning, memory/leak debugging and network efficiency.
- Secure mobile development: Keychain, biometrics, secure storage, TLS/ATS, certificate pinning and data-protection best practices.
- Experience with background tasks, conflict resolution, data modeling, and migration strategies.
- API and contract design: strong REST/GraphQL/gRPC fundamentals, versioning, pagination, and close collaboration with backend services on auth and performance.
- Testing at scale: XCTest/XCUITest, snapshot tests, dependency injection for testability, quality gates for CI/CD pipelines.
- Observability: Logging, crash analytics, dashboards/alerting, and SLO-driven ownership.
- Build and release engineering: Fastlane/Xcode Cloud/Bitrise, code signing/provisioning, TestFlight, phased rollouts, feature flags, and rollback plans.
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Commercial Content Enablement Specialist (12 month Fixed-Term Contract)
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Position Overview:
We’re hiring a Commercial Content & Enablement Specialist (12 month Fixed-Term Contract) to join our Galway team. This is a hands-on, highly creative role that works best in person at least three days a week, partnering closely with Commercial, Enablement, Product Marketing, and Sales Leadership.
This person owns the lifecycle of commercial-facing content. From initial concept to final asset. From quick turn battlecards to fully built commercial plays inside our LMS. It’s structured and scrappy at the same time. You’ll design, build, refine, and evolve the assets our commercial teams rely on every day.
And just as importantly, you’ll actively explore how AI can accelerate, automate, and elevate that work. We are not looking for someone who simply builds slides. We are looking for someone who thinks in systems, leverages AI intentionally, and continuously improves how content gets created and maintained.
Key Responsibilities:
- Content ownership: Act as the central owner for commercial enablement assets, ensuring accuracy, consistency, and alignment with sales strategy.
- Commercial play development: Build structured commercial plays within our LMS (e.g., Thought Industries), including talk tracks, value messaging, objection handling, and supporting materials.
- Battlecards & competitive tools: Design and maintain clear, concise battlecards that arm sellers with competitive differentiation and positioning guidance.
- Presentation development: Create high-impact presentation decks tailored for commercial use cases, including customer-facing and internal enablement materials.
- Knowledge hub management: Build and maintain Workiva information pages or internal content hubs, ensuring content is intuitive, accessible, and current.
- eLearning development: Design and build engaging eLearning modules using various authoring tools. Continuously refine content for clarity, adoption, and retention.
- Visual asset creation: Edit and create images, videos diagrams, and visual aids to support storytelling and learning outcomes.
- AI integration & experimentation: Proactively explore and implement AI tools to streamline content creation, automate repetitive workflows, generate first drafts, summarize insights, and improve personalization at scale.
- Process optimization: Identify opportunities to standardize templates, reduce duplication, and automate asset updates.
- Stakeholder partnership: Collaborate closely with Commercial, Product Marketing, and Sales Leaders to translate strategy into practical, usable content.
- Content governance: Maintain version control, update cycles, and quality standards across all commercial-facing assets.
- Measurement & iteration: Gather feedback from end users and iterate content to increase usability, engagement, and impact.
- Event support: Develop materials for key company events, including Sales Kick-Off (SKO) and regional commercial meetings.
Required Experience/Skills:
- 2+ years in content development, sales enablement, instructional design, marketing, or a related field in a high-growth environment
- Demonstrated experience building commercial assets such as plays, battlecards, decks, or eLearning programs
- Hands-on experience with LMS platforms and eLearning authoring tools
- Strong visual and content design skills, with the ability to simplify complex information
- Experience using AI tools in a practical, workflow-oriented way. Not just experimenting, but applying them to increase speed, quality, and scalability
- Strong project management skills with the ability to manage multiple workstreams simultaneously
- Comfortable working cross-functionally and managing stakeholder input
- Excellent written and verbal communication skills
- Detail-oriented, structured, and proactive in identifying gaps
#LI-SR1
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Forward Deployed Engineer
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Most AI roles keep you at arm’s length from the people the agents are supposed to help. This one puts you in the room with them.
We’re building AI agents for risk managers, internal auditors, and compliance professionals, not assistants that surface suggestions, but agents that own complex, multi-step workflows end to end. Agents that an audit team can hand a task to and trust it will come back done. Getting from a promising agent prototype to something a Chief Audit Officer depends on is a completely different discipline to building the prototype. That’s what this role is about.
As a Forward Deployed Engineer, roughly 80% of your time is with our biggest enterprise customers across Europe and the US. You’re embedded in their environments, sitting with internal audit teams as they plan an audit programme, with risk functions assessing their control landscape, with compliance teams navigating regulatory obligations. You’re not there to show them what the agents already do. You’re there to understand their world well enough to discover what the agents need to do next.
You run discovery workshops, identify which workflows are genuinely ripe for agentic automation, prototype rapidly, test with real practitioners, and stay until the agent is reliable enough to be trusted.
The other 20% is feeding everything you’ve learned back into the platform. The goal isn’t to accumulate bespoke agent builds, it’s to identify the patterns across risk and audit functions that should be generalised, so every subsequent engagement is faster and the agents get better for everyone.
You sit in Product with a matrix into Engineering , which means you shape both the agent roadmap and the technical decisions that make agents work in production.
This is not a sales role and it’s not consulting.
You write code. You build evaluation infrastructure. You design golden datasets grounded in real audit and risk workflows. You catch agent regressions before a customer’s compliance team does. You’re accountable for outcomes.
The Hard Parts of Agentic AI Are Your Domain
Silent regressions when a model updates. Context window degradation across long audit workflows. Prompt instability under varied user inputs. Non-deterministic outputs in environments where a compliance officer needs to explain every decision to a regulator. You know these failure modes and you know how to build the guardrails, tracing, and evaluation infrastructure that prevents them.
The Customer Environment
Enterprise GRC, global banks, large regulated corporates, sophisticated internal audit and risk functions across Europe and the US. You don’t need a compliance background, but you need the curiosity to learn it fast and the presence to earn trust with senior risk and audit professionals. These are people whose professional reputations depend on getting this right; that’s a good reason to make the agents actually reliable.
Travel is a meaningful part of this role. You’ll be on-site regularly with enterprise customers across EU and US markets. If you’re energised by variety, different industries, different regulatory cultures, different stages of agent maturity - this will suit you well.
These are the essentials you’ll need to get an interview:
Apply If You…
- Have shipped at least one production agent and know what the reliability cliff feels like
- Understand the full Agent Development Life Cycle: evaluation, guardrails, observability, regression - not just deployment
- Are as comfortable in a room with a Chief Risk Officer as you are debugging a failing agent trace
- Are genuinely curious about how risk managers, internal auditors, and compliance professionals work
- Can tell the difference between a workflow that needs an agent and one that needs a button
- Want to be the person who makes enterprise agentic AI actually land, not the person who hands it off
People who do this kind of work go on to exceptional careers in product creation, product leadership, and founding companies. There is no faster path to understanding how to build agentic AI that creates real value than embedding directly with the people it needs to serve.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Software Engineering
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Here’s a summary of the role:
In this role, you will shape the future of governance, risk, and compliance by leading engineering teams to build the next generation of GRC products that turn compliance from a reactive obligation into a strategic engine for resilience, innovation, and value creation. You will use your technical leadership to drive technical strategy for AI-first, data-driven, and integrated GRC platforms that predict risks, orchestrate intelligent workflows, and provide real-time visibility across cyber, ESG, and operational domains. Drawing on your passion for leveraging AI and automation tools, you will partner closely with product and risk leaders to design agentic and generative AI capabilities that make complex regulatory landscapes manageable and keep organizations both compliant and resilient in a rapidly changing world. At the same time, you’ll be coaching engineers to grow as architects, innovators, and owners - creating a culture where modern engineering practices, ethical governance, and human-centered decision-making are at the heart of every solution you deliver.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Lead and grow multiple agile engineering teams, fostering collaboration, accountability, and an inclusive, high-performing culture.
- Define and own the technical roadmap with stakeholders, ensuring timely delivery of scalable, maintainable solutions.
- Champion responsible use of AI and automation, integrating models, APIs, and AI-assisted tools to boost efficiency and product capabilities.
- Align technical strategy with business goals, representing engineering in cross-functional initiatives and promoting a transparent, impact-driven culture.
- Mentor and coach engineers at all levels, driving continuous learning, feedback, and career development.
These are the essentials you’ll need to get an interview:
- 12+ years of total software development experience
- 6+ years in a people management or technical leadership role
- Extensive experience with large-scale distributed systems, cloud computing (AWS), and infrastructure
- Proven experience with CI/CD, DevOps practices, and agile/scrum methodologies
- Familiarity with AI concepts and practical use cases in software development
- Experience hiring, mentoring, and fostering team career growth
It would be great if you had these to, but we’ll support you if you don’t:
- Practical experience shaping software architecture, tuning performance, and strengthening application security
- Familiarity with modern web stacks, ideally including Node.js, React, and TypeScript
- Exposure to serverless patterns and infrastructure-as-code on AWS, preferably using CDK
- Background in designing and operating robust data integration workflows
- Experience working in regulated, audit-heavy environments where evidence, controls, and traceability matter
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Advisory Specialist, Entity Management
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Position Overview:
The Services team has deep, cross‑sector expertise in corporate governance, audit, risk, compliance, and regulatory environments, and the scale to deliver significant change smoothly with global, flexible, and reliable outcomes. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent.
An Advisory Specialist delivers governance, and within an entity management system solutions and typically owns defined work streams from discovery through go‑live. They lead discovery, translate requirements into technical design documents, configure and iterate Diligent One prototypes, and drive UAT and client enablement through training and issue management. Operating within standard project methodology, they communicate timelines and risks across teams and are measured on utilization, SLA/turnaround, CSAT/quality, and on‑time administrative hygiene.
Key Responsibilities
- Deliver end-to-end Professional Services across the customer journey and product enablement, ensuring quality and timely outcomes.
- Partner across the customer lifecycle with PS management, Customer Success, and stakeholders (e.g., Sales, PM, PMM, Marketing) to align on goals and execution.
- Leverage and continually deepen Domain/Industry/Product expertise to advise best practices for solution rollout and project execution.
- Lead implementation independently by understanding client program goals and data processes, configuring with Diligent methodology, and enabling users.
- Provide prescriptive guidance and training on product usage to drive adoption and outcomes, ensuring an excellent customer experience.
- Collaborate with Delivery Managers to triage and route new service requests appropriately while maintaining scope, schedule, and quality.
Required Experience/Skills
- 1–3 years of experience in internal or external client-facing or consulting roles.
- Embody a Customer First mindset, operating with urgency, excellence, and accountability to customer outcomes and experiences.
- Maintain high quality and process discipline, with strong attention to detail and accuracy while following procedures with stakeholders and customers.
- Manage time effectively and multitask in fast-paced environments, collaborating as part of a team to deliver under tight timeframes and adapt to change.
- Proactively solve problems and embrace new challenges, communicating effectively through presentations and workshops and engaging customer personnel to resolve GRC requirements and goals.
- Passionate about GRC and have relevant professional accreditations planned, in progress, or obtained (e.g., CIA, CISA, CRISC, CISSP, CPA).
Preferred Experience/Skills
- GRI Sustainability Reporting, ISB, or other relevant certifications.
- Undergraduate degree in a related field (e.g., Business Administration, Compliance Management, Legal & Ethics, Supply Chain, Engineering, Information Security, MIS).
- Experience with GRC and/or analytics tools is a plus; background with platform-based products/solutions.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Advisory and Consulting Manager, FedRAMP
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Position Overview:
You are passionate about technology, creatively and commercially driven and are fully committed to a beautiful customer experience. You lead customer adoption project teams to drive adoption of Diligent’s GRC solutions, and support business development activities.
Key Responsibilities
- Act as a trusted advisor and leverage your deep domain and practical GRC skills, knowledge and experience to help your customers realize their risk and compliance program vision, goals, and objectives.
- Advise clients on the best approach based on this experience and engage in successful expectations management.
- Manage projects to ensure project risks are proactively identified, communicated, and mitigated.
- Mobilize proper team resources to ensure projects are delivered successfully, delays and overruns are minimized, and project efficiencies and budgets are managed and proactively communicated.
- Provide oversight and monitoring of services during the entire implementation lifecycle with a focus on:
- Capturing high quality business requirements.
- Creating design & walk-through documents and solution workflow diagrams.
- Designing/Architecting product implementation.
- Enabling customers to adopt and use our platform.
- Maintaining balance between customer expectations and project team satisfaction.
- Partner with Product Managers acting as a conduit between customer expectations and product development, identifying trends and recommending system improvements and new features.
- Partner with Sales and/or Solution Consultants in pre-sales activities such as solutions development; product demonstrations; RFP responses; implementation scope, effort & price estimates; and contracting (Statements of Work etc.)
- Collaborate with Client Partners in identifying barriers to adoption of Diligent’s products and in developing strategies and approaches to remove these barriers and increase adoption.
- Identify expansion opportunities by exposing existing customers to the breath of Diligent solutions that can help enhance their GRC journey.
- Develop and execute on a suitable training plan that helps you grow as a professional and remain relevant to Diligent’s customer base
- Maintain quality service by enforcing quality and customer service standards; analysing and resolving quality and customer service problems
- Provide coaching and mentoring of Senior Specialists and Specialist team members on project management customer enablement and domain.
Required Experience/Skills
- 7 plus years' experience as practitioner with domain knowledge in one or more of these areas: Audit, Internal and Regulatory Compliance, and/or Risk Management (Enterprise, IT, Regulatory and/or Third Party).
- FedRAMP experience required.
- Experience with CMMC and NIST frameworks.
- 2-4 years’ experience running Risk or Compliance Programs.
- 2-4 managing implementations of large-scale technology products across industries.
- Demonstrated experience delivering projects under formal governance frameworks (PMI, PMP, PRINCE2, or federal program standards).
- Experience in client management and business development within those clients.
- Effective skills in persuasion and influence, as well as an ability to enthuse and inspire.
- Drive and determination to succeed in a dynamic company and growing team.
- Track record of successful project delivery management in an enterprise or to enterprise customers with a dynamic and complex technical / regulatory environment.
- Exceptional communication and presentation skills including great public speaking skills and workshop facilitation.
- Exceptional knowledge of business processes and the ability to solve business problems using a combination of technology and process changes.
Preferred Experience/Skills
- Ability to lead or follow as the situation mandates.
- CPA/CA, CIA, CISA, CISSP, CMA, RICS APC, PMP or other relevant certification desired.
- Ability to travel up to 20%.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Customer Success Manager (French-speaking)
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Here’s a summary of the role:
Diligent is seeking a Customer Success Manager (French-speaking) to join our growing Customer Success team, partnering with a portfolio of key accounts to drive product adoption, retention, and long-term customer value across our GRC platform.
This is a role for someone who thrives on building strong relationships and delivering measurable impact, with a hands-on approach to customer engagement.
At Diligent, our Customer Success Managers are at the heart of how our clients realise value from our platform. You’ll own a portfolio of accounts, build trusted relationships, and play a key role in shaping customer outcomes across France, Belgium, and Luxembourg. If you’re passionate about helping customers succeed, thrive on collaboration, and enjoy turning insight into action, this is your opportunity to make a measurable difference in a fast-growing global SaaS company.
This role operates on a hybrid model, with 50% office-based work required.
Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the location you reside.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Managing a portfolio of client accounts, acting as the main point of contact for day-to-day coordination
- Running regular strategic review meetings with clients to discuss usage, goals, strategy and overall satisfaction
- Monitoring product adoption and usage data to identify risks or growth opportunities and drive client engagement
- Increase overall client health and satisfaction with Diligent
- Proactively engaging with customers to drive success and value realisation, identifying retention risks, and developing mitigation strategies
- Reaching out to clients to drive engagement and ensure they’re getting value from the platform
- Driving renewals by maintaining strong relationships and demonstrating ROI
- Identifying and qualifying upsell and expansion opportunities, working closely with Sales to ensure they are effectively progressed
- Coordinating with internal teams (implementation, support, product, sales) to resolve issues and improve the customer experience
- Acting as the “voice of the customer” internally, sharing feedback to improve products and services
- Handling any challenges or escalations, ensuring issues are resolved quickly and professionally
These are the essentials you’ll need to get an interview:
- 3-5 years of experience in a client facing role managing accounts
- Some experience in sales CRM applications such as Salesforce
- Experience with the Microsoft Office suite, particularly Excel
- Fluency in both French and English (written and verbal) is required
- Willingness to travel to client sites
Behavioural Skills:
- Build and maintain strong direct client relationships with key stakeholders & retain those relationships
- Excellent communication and presentation skills, with the ability to manage multiple stakeholders
- High level of resilience and a positive attitude when faced with adversity
- Demonstrates curiosity about technology and AI, with a solutions-focused approach
- Strong problem-solving ability, with a natural curiosity around the client’s business needs
It would be great if you had these to, but we’ll support you if you don’t:
- Prior experience in SaaS or GRC is advantageous
- Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms
#LI-SK2
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Software Engineer [AI Solutioning]
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Here’s a summary of the role:
Ready to build real-world AI solutions that actually make an impact?
You’ll take cutting-edge AI and GenAI concepts—like copilots, agents, and intelligent workflows—and turn them into scalable, production-ready systems used across sales, finance, customer success, and more. If you enjoy hands-on backend engineering, working with APIs, cloud platforms, and LLMs, and transforming ideas into high-performing AI-driven products, this role puts you right at the center of innovation.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Build and scale backend services, APIs, and integrations that embed AI/GenAI into enterprise systems (CRM, ERP, BI)
- Develop LLM-powered solutions such as RAG pipelines, copilots, agents, and automation workflows
- Take AI solutions from concept to production—design, build, test, deploy, and monitor
- Collaborate with architects and business stakeholders to turn requirements into practical AI implementations
- Create and manage data pipelines to enable reliable, high-quality AI workflows
- Ensure solutions are secure, scalable, observable, and aligned with best practices
These are the essentials you’ll need to get an interview:
- 5+ years of experience in software or solutions engineering with production systems
- Strong programming skills in Python, Java, C#, or Node.js
- Hands-on experience with APIs, integrations (REST/webhooks), and backend development
- Practical experience working with LLMs/GenAI tools (e.g., OpenAI, LangChain, or similar)
- Experience with cloud platforms (preferably AWS), CI/CD, and containerization
- Solid understanding of AI/GenAI concepts like prompt engineering, RAG, or agents
- Ability to translate technical solutions into business impact and collaborate across teams
It would be great if you had these too, but we’ll support you if you don’t:
- Experience integrating AI into CRM, ERP, or analytics platforms
- Familiarity with MLOps/LLMOps concepts such as model lifecycle and monitoring
- Exposure to machine learning or data analytics tools (e.g., Scikit-learn, dashboards)
- Experience working in global or distributed teams
- Knowledge of AI governance, security, and responsible AI practices
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation