Here’s a summary of the role

You’re an experienced client-facing professional who thrives at the intersection of technology, governance, risk, and compliance (GRC). In this role, you’ll lead end‑to‑end customer engagements, guiding organisations through successful solution adoption while reducing risk and driving measurable outcomes.

You’ll act as a trusted advisor—owning delivery, mentoring others, and continuously deepening your expertise. If you enjoy solving complex problems, exceeding client expectations, and being seen as a go‑to expert, this role is built for you.

Here’s a breakdown of what you’ll do (the important stuff):

• Lead and deliver end‑to‑end Professional Services engagements across the full customer journey and enablement lifecycle.
• Advise customers on best practices for GRC solution rollout, adoption, and execution using your domain, industry, and product expertise.
• Coordinate work across teams, ensuring high‑quality delivery while meeting deadlines and client expectations.
• Perform quality assurance on work delivered by Professional Services, ensuring consistency, accuracy, and customer value.
• Act as a mentor and coach to junior specialists and new hires, supporting capability and confidence building.
• Partner with Commercial Teams, PS leadership, and other stakeholders to reduce delivery risk and drive long‑term adoption.

These are the essentials you’ll need to get an interview:

• 3 – 10 years’ experience in a client‑facing, advisory, or consulting role (internal or external). This is an IC Role.
• A strong Customer First mindset, operating with urgency, accountability, and a focus on outcomes.
• Good Coding skills, experience with SQL, AI implementation, building agents. 
• Proven ability to manage multiple priorities in a fast‑paced, technology‑driven environment.
• Excellent communication skills, including delivering workshops, presentations, and solution discussions with senior stakeholders.
• A passion for GRC, with the ability to translate complex requirements into practical solutions.
• High attention to detail, strong process discipline, and a consistent record of quality delivery.
• Relevant professional GRC accreditation (completed, in progress, or planned).

It would be great if you had these too (nice to have):

• Experience managing customer expectations, timelines, and delivery milestones against a project plan.
• Understanding of forecasting, budget tracking, and working with Adoption or Engagement Managers to deliver projects fully in‑scope and on budget.
• Ability to interpret solution design plans and translate them into executable delivery activities.
• Confidence providing structured, constructive feedback to peers and team members.
• Interest in developing deep subject‑matter expertise and becoming a recognised SME in specific GRC or product domains.

Here’s a bit about us

Why join Diligent?

Join a global organisation with a clear mission: to power better governance and decision‑making. Our people are at the heart of what we do, and we believe that diverse perspectives lead to stronger outcomes—for our customers and our communities.

Life at Diligent

We’re fast, fearless, and thoughtful in how we work. We value accuracy, ethics, and collaboration, and we trust our people to take ownership and do meaningful work. You’ll be supported with best‑in‑class benefits designed to care for your physical, financial, and emotional wellbeing—so you can bring your full self to work every day.

Equal Opportunity Employer

Diligent is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

Position Overview:

This role is ideal for someone from a Risk, Audit, or Compliance background who enjoys working closely with customers, solving complex problems, and presenting thoughtful, high-impact solutions in a commercial environment.

As a Solutions Engineer at Diligent, you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk, audit, and compliance. You’ll act as a trusted advisor to senior stakeholders, translating risk and audit challenges into clear, compelling solutions that drive real business value.

If you enjoy combining domain expertise, storytelling, and customer interaction and want to move beyond traditional internal risk or audit roles, this is a strong next step.

Key Responsibilities:

Customer & Commercial Partnership

• Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world risk and audit challenges.

• Deliver tailored, high-impact software demonstrations that clearly articulate business value not just product features.

• Engage confidently with senior leaders across Audit, Risk, Compliance, IT, and Governance functions.

• Translate customer pain points into clear solution narratives that support deal progression and closure.

Solution Design & Thought Leadership

• Design and present solution architectures that align with customer objectives and regulatory environments.

• Articulate the cross-platform value of the Diligent Platform and how it supports integrated GRC programs.

• Collaborate with Product teams to provide customer and domain feedback on product enhancements.

• Support marketing initiatives such as webinars, industry events, and thought-leadership content.

Domain Expertise

• Apply practical knowledge of Audit, Risk Management, and IT Compliance in customer conversations.

• Leverage familiarity with industry frameworks such as COSO ERM, ISO 31000, NIST RMF, and related standards.

• Demonstrate how modern GRC platforms enable risk identification, assessment, monitoring, and mitigation at scale.

Required Skills/Experience

• Experience in Risk, Audit, Compliance, or GRC, either in a customer-facing role or within industry.

• Experience working with SaaS solutions or strong interest in moving into a commercial, customer-facing environment.

• Strong presentation and communication skills, with the ability to simplify complex topics.

• Comfortable partnering with Sales and contributing to commercial outcomes.

• Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.

  #LI-SM1

  #LI-Hybrid

   

Here’s a summary of the role:  

Diligent is seeking an experienced Client Success Advisor to join our growing Customer Success team, partnering with key accounts across Australia and New Zealand to drive meaningful adoption, retention, and long-term customer value across our GRC platform.

This is a role for someone who thrives on impact and focuses on enabling real outcomes through the intersection of people, process, and technology.

At Diligent, Client Success Advisors are at the heart of our retention strategy. You’ll work closely with clients to unlock value, strengthen engagement, and ensure they are truly successful in how they manage governance, risk, and compliance.

If you’re driven by meaningful client impact, love solving complex business challenges, and want to help organisations operate with confidence — this is your next move.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Partner with key clients across Australia & New Zealand to understand how they’re using the platform, identify gaps, and drive greater value and adoption
• Act as a trusted advisor, delivering best-practice guidance to help customers improve risk, audit, and compliance outcomes using the platform
• Build and maintain structured account plans, proactively tracking engagement, usage trends, and overall customer health
• Identify at-risk accounts early (low usage, disengagement, or operational challenges) and take targeted action to re-engage and improve outcomes
• Collaborate closely with Sales, Product, and Support teams to resolve issues, influence enhancements, and support expansion opportunities
• Manage a portfolio of accounts, prioritising activity based on customer need, urgency, and potential impact

These are the essentials you’ll need to get an interview:

• 7–8 years’ experience in client-facing roles within the legal, audit, risk, or compliance industry, including 5 years in a client engagement role, supporting clients across Australia and New Zealand.
• Experience in the GRC (Governance, Risk, and Compliance) field
• Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms
• Have experience using technology SaaS platforms and GRC platforms
• Ability to use and work within tools that have already been configured/implemented.
• Strong experience with the Microsoft Office suite, particularly Excel.
• Strong communication skills in English
• Willingness to travel to client sites

Behavioural Skills:

• Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value
• Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms
• Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients
• Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment

It would be great if you had these to, but we’ll support you if you don’t:

• Familiarity with GRC (Governance, Risk, and Compliance) competitor technologies
• Strong analytical skills, with experience using data analytics tools
• Client engagement experience within the Asia-Pacific (APAC) region is advantageous
• CPA, CA, CIA, CMA, or ISO certifications are desirable

 #LI-SK2

Position Overview

Diligent is looking for an experienced GRC Advisor to join the team and work on Key accounts to drive adoption and retention and identify areas for expansion within our platform. This position will leverage our GTM, and value drivers established through combining people, process, and technology. If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy.

Key Responsibilities 

• Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform and modules to align with clients’ business processes and objectives.
• Conduct in-depth assessments of clients’ GRC requirements, objectives, and challenges to recommend tailored solutions to address their business needs and goals.
• Collaborate with clients on internal roadmaps, governance, risk, and compliance requirements to be implemented within Diligent’s platform.
• Ensure proper understanding and adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules.
• Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases.
• Monitor industry trends, regulatory developments, and emerging best practices in the GRC landscape to proactively share insights and recommendations with clients from a subject matter expert perspective.

Required Experience/Skills

• Minimum of 5-7 years of experience in a client-facing role withing the legal, audit, risk, or compliance industry.
• Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
• Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value.
• Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms.
• Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients.
• Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment.
• Willingness to travel to client sites.

Position Overview:

As an Account Executive with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth.

We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you.

Key Responsibilities:

• Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities.
• Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles.
• Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
• Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth.
• Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth.
• Leads the coordination of Sales stakeholders to prioritise actions for multiple assigned accounts based on customer needs, sales generating importance, and account risks.
• Develops specialised business plans for customers that drive business outcomes to generate new business and upsells. Presents business plans to customers to generate new non-qualified opportunities.
• Create and lead feedback loop processes with product management and product marketing to communicate and relay customer pain points and feedback.
• Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
• Effectively utilise sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
• Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
• Demonstrates a deep understanding of the competitor landscape externally, including customers’ business strategy and the direction of the industry.

Required Experience/Skills:

• 4+ years of success in account management, new business acquisition, and exceeding revenue targets, ideally within highly regulated industries, SaaS or GRC space.
• Proven experience in sales methodologies such as MEDDIC, Challenger & Command of the message. 
• The ability to build trust and influence senior leaders and stakeholders at all organisational levels.
• A passion for continuous learning and a sharp understanding of both internal products and external industry trends.
• Exceptional presentation, negotiation, and interpersonal skills that inspire confidence and drive outcomes.
• A knack for aligning technology solutions with business objectives to deliver measurable value.
• Self-motivation, resilience, and a results-driven approach to thrive in a dynamic, fast-paced environment.

Position Overview

The Field Marketing Specialist, APAC is responsible for executing and managing the company’s marketing programs in our Asia Pacific region, focusing on the Australia and New Zealand (ANZ) market. Reporting to the APAC Director of Field Marketing, the individual will work closely with Field Marketing Managers, regional sales teams and colleagues across Product Marketing, Content and Digital Marketing to execute coordinated, optimized, integrated campaigns that drive pipeline growth and bookings aligned with GTM priorities of the APAC commercial organization. 
 
They will generate pipeline through integrated campaigns, leveraging Account Based Marketing strategies and motions, supporting our commercial objectives in the APAC region. 

Key Responsibilities

• Execute field events and multi-channel online and offline programs to build and accelerate pipeline across new logos and expansion of existing accounts. 
   
• Optimize and nurture lead-to-revenue performance by leveraging ABM processes, working closely with our SDR, BDR and sales teams.  
   
• Track the follow-up of leads and pipeline from campaigns/activities to drive towards commercial goals. 
   
• Analyze campaign and activity data to track/measure results and surface actionable analytics for optimization. Support the measurement and reporting on marketing ROI, commercial targets and KPIs.   
   
• Work in partnership with our Digital team to roll out digital media plans and paid digital programs that support integrated campaigns.

Required Experience/Skills

• 2+ years B2B marketing experience, of which 1-2 years are in SaaS. 

• Experience in executing and supporting high-impact campaigns/activities focused on measurable pipeline and revenue outcomes. 

• Experience executing in-person events in Australia and New Zealand markets. 

• Experience utilizing modern platforms in martech and analytics including Tableau and Salesforce.com. 

• A team player who loves to collaborate with cross-functional teams in-region and globally. 

• Excellent communication skills, both written and verbal, with experience and confidence in interactions with Marketing and Sales stakeholders.  

• Motivated self-starter, with the ability to effectively handle multiple projects and follow-through on deadlines with little oversight. Willing to roll up sleeves to get the job done.  

• Proficient in data analysis and data processing to provide analytics needed to execute activities or review results. 

• Exceptional project management skills. 

• Strong understanding of AI and how AI tools can be used to improve buyer/customer experience and work effectiveness. 

• Prior experience marketing to Asia (including Japan) is a plus.

• Previous experience in ABM and webinar execution is a plus.

Position Overview: 

As part of Diligent’s acquisition of 3rd Risk and the expansion of our IT GRC and Third-Party Risk portfolio, we are creating a new Solution Sales Director role in the APAC Sales team. 

The Solution Sales Director - IT GRC & Third-Party Risk will be seen as a senior commercial and domain leader, with deep expertise in SaaS-based IT GRC, Third-Party Risk Management (TPRM), and broader Integrated Risk Management solutions. They will be responsible for driving new business and expansion opportunities for Diligent’s IT GRC and third-party risk solutions (including 3rd Risk) across mid-market and enterprise accounts in the APAC region. 

This is a senior individual contributor role that combines consultative solution selling with domain credibility. The role involves engaging directly with customers and prospects, shaping opportunities, and aligning stakeholders across business, risk, compliance, security and procurement functions throughout the customer journey. 

As a trusted advisor, the Solution Sales Director will work in close partnership with regional Account Executives and wider go-to-market teams, providing IT GRC and TPRM subject-matter expertise in co-selling and solution design. A key element of the role is to coach and uplift colleagues’ knowledge of vendor risk, IT risk and integrated GRC use cases, helping them position Diligent’s expanding risk portfolio with confidence. 

The successful candidate will be commercially sharp, collaborative, and highly credible with senior risk, compliance, security and technology stakeholders, with a proven ability to influence, navigate complex sales cycles and deliver results. 

Key Responsibilities 

• Own solution sales for IT GRC & Third-Party Risk in APAC
• Drive new logo and expansion opportunities for Diligent’s IT GRC and third-party risk portfolio (including 3rd Risk) across mid-market and enterprise segments.
• Take primary accountability for opportunity strategy, value articulation and deal orchestration in partnership with regional Account Executives.
• Act as the IT GRC & TPRM domain expert in the field
• Demonstrate expert-level understanding of IT GRC, vendor risk, TPRM and related compliance frameworks, and how Diligent’s solutions address these needs.
• Translate complex risk and governance concepts into clear commercial value and compelling solution narratives for business and technical stakeholders.
• Lead consultative, solution-based sales cycles
• Run discovery with senior stakeholders to uncover current-state IT GRC / TPRM processes, tools and pain points across the three lines of defence.
• Design solution approaches and value roadmaps, aligning Diligent’s IT GRC and third-party risk capabilities (including integrations with the broader Diligent One Platform) to customer outcomes.
• Support RFP/RFI processes, complex evaluations and proof-of-concept activities, ensuring clear success criteria and measurable value.
• Drive prospect engagement and pipeline growth.
• Proactively build and progress pipeline through targeted outreach, thought leadership, events, and account-based activities focused on IT GRC and vendor risk buyers.
• Ensure high levels of prospect engagement and satisfaction through relevant insights, regular follow-up and tailored value propositions.
• Partner closely with Sales, Marketing, Product and Customer Success
• Collaborate with Sales leadership and Account Executives on regional account planning, territory strategy and deal reviews for IT GRC and TPRM opportunities.
• Provide structured feedback to Product Management and Product Marketing on APAC market needs, competitive trends and customer requirements to inform roadmap and positioning.
• Work with Customer Success and Implementation teams to ensure a smooth handover from sale to deployment, with a clear value realization plan.
• Leverage tools, data and insights to win
• Effectively utilize sales tools (CRM, sales engagement, intent data, etc.) to prospect, orchestrate multi-threaded pursuits, and improve win rates and bookings.
• Accurately maintain CRM records, forecasts and reporting for IT GRC & TPRM opportunities (pipeline hygiene, stages, risks and upside).
• Elevate internal capability and thought leadership
• Coach and enable the broader go-to-market team (Sales, BDRs, CS) on IT GRC and third-party risk trends, use cases and competitive differentiation.
• Represent Diligent and 3rd Risk in market as a thought leader through events, roundtables and executive briefings on IT risk, vendor risk and integrated governance. 

Required Experience & Skills  

• 7+ years of experience in one or more of: Selling IT GRC, vendor risk, TPRM or related integrated risk management SaaS solutions; and/or 
• Practicing in IT risk, third-party risk, technology governance or compliance roles with hands-on ownership of tools and frameworks
• Demonstrated success navigating complex, multi-stakeholder sales cycles and managing large, strategic deals with enterprise and upper mid-market customers.
• Strong track record of building and maintaining senior relationships across risk, compliance, security, procurement, technology and business leadership.
• Experience operating across APAC (multi-country exposure, cultural awareness, comfort working across time zones). 

Domain & Technical Skills 

• Deep understanding of IT GRC and Third-Party Risk / Vendor Risk Management concepts, including frameworks, regulations and industry best practices.
• Familiarity with leading IT GRC / TPRM platforms and their deployment in large organizations.
• Ability to quickly develop deep product knowledge of Diligent’s IT GRC and third-party risk portfolio, including how 3rd Risk integrates with the Diligent One Platform. 

Commercial & Core Skills 

• Strong consultative selling capabilities with the ability to frame customer problems, quantify value, build business cases and drive consensus across stakeholders.
• Excellent communication, presentation and influencing skills, including with C-level and senior executive audiences.
• High level of curiosity and empathy, able to understand customer context, issues and pain points through effective questioning and active listening.
• Demonstrated self-motivation and drive, with a consistent record of delivering against targets in fast-paced, high-growth SaaS environments.
• Commitment to continuous learning, including staying current on internal product capabilities, competitor landscape, external industry trends and the evolving APAC risk and compliance environment. 

Position Overview: 

As part of Diligent’s acquisition of 3rd Risk and the expansion of our IT GRC and Third-Party Risk portfolio, we are creating a new Solution Sales Director role in the APAC Sales team. 

The Solution Sales Director - IT GRC & Third-Party Risk will be seen as a senior commercial and domain leader, with deep expertise in SaaS-based IT GRC, Third-Party Risk Management (TPRM), and broader Integrated Risk Management solutions. They will be responsible for driving new business and expansion opportunities for Diligent’s IT GRC and third-party risk solutions (including 3rd Risk) across mid-market and enterprise accounts in the APAC region. 

This is a senior individual contributor role that combines consultative solution selling with domain credibility. The role involves engaging directly with customers and prospects, shaping opportunities, and aligning stakeholders across business, risk, compliance, security and procurement functions throughout the customer journey. 

As a trusted advisor, the Solution Sales Director will work in close partnership with regional Account Executives and wider go-to-market teams, providing IT GRC and TPRM subject-matter expertise in co-selling and solution design. A key element of the role is to coach and uplift colleagues’ knowledge of vendor risk, IT risk and integrated GRC use cases, helping them position Diligent’s expanding risk portfolio with confidence. 

The successful candidate will be commercially sharp, collaborative, and highly credible with senior risk, compliance, security and technology stakeholders, with a proven ability to influence, navigate complex sales cycles and deliver results. 

Key Responsibilities 

• Own solution sales for IT GRC & Third-Party Risk in APAC
• Drive new logo and expansion opportunities for Diligent’s IT GRC and third-party risk portfolio (including 3rd Risk) across mid-market and enterprise segments.
• Take primary accountability for opportunity strategy, value articulation and deal orchestration in partnership with regional Account Executives.
• Act as the IT GRC & TPRM domain expert in the field
• Demonstrate expert-level understanding of IT GRC, vendor risk, TPRM and related compliance frameworks, and how Diligent’s solutions address these needs.
• Translate complex risk and governance concepts into clear commercial value and compelling solution narratives for business and technical stakeholders.
• Lead consultative, solution-based sales cycles
• Run discovery with senior stakeholders to uncover current-state IT GRC / TPRM processes, tools and pain points across the three lines of defence.
• Design solution approaches and value roadmaps, aligning Diligent’s IT GRC and third-party risk capabilities (including integrations with the broader Diligent One Platform) to customer outcomes.
• Support RFP/RFI processes, complex evaluations and proof-of-concept activities, ensuring clear success criteria and measurable value.
• Drive prospect engagement and pipeline growth.
• Proactively build and progress pipeline through targeted outreach, thought leadership, events, and account-based activities focused on IT GRC and vendor risk buyers.
• Ensure high levels of prospect engagement and satisfaction through relevant insights, regular follow-up and tailored value propositions.
• Partner closely with Sales, Marketing, Product and Customer Success
• Collaborate with Sales leadership and Account Executives on regional account planning, territory strategy and deal reviews for IT GRC and TPRM opportunities.
• Provide structured feedback to Product Management and Product Marketing on APAC market needs, competitive trends and customer requirements to inform roadmap and positioning.
• Work with Customer Success and Implementation teams to ensure a smooth handover from sale to deployment, with a clear value realization plan.
• Leverage tools, data and insights to win
• Effectively utilize sales tools (CRM, sales engagement, intent data, etc.) to prospect, orchestrate multi-threaded pursuits, and improve win rates and bookings.
• Accurately maintain CRM records, forecasts and reporting for IT GRC & TPRM opportunities (pipeline hygiene, stages, risks and upside).
• Elevate internal capability and thought leadership
• Coach and enable the broader go-to-market team (Sales, BDRs, CS) on IT GRC and third-party risk trends, use cases and competitive differentiation.
• Represent Diligent and 3rd Risk in market as a thought leader through events, roundtables and executive briefings on IT risk, vendor risk and integrated governance. 

Required Experience & Skills  

• 7+ years of experience in one or more of: Selling IT GRC, vendor risk, TPRM or related integrated risk management SaaS solutions; and/or 
• Practicing in IT risk, third-party risk, technology governance or compliance roles with hands-on ownership of tools and frameworks
• Demonstrated success navigating complex, multi-stakeholder sales cycles and managing large, strategic deals with enterprise and upper mid-market customers.
• Strong track record of building and maintaining senior relationships across risk, compliance, security, procurement, technology and business leadership.
• Experience operating across APAC (multi-country exposure, cultural awareness, comfort working across time zones). 

Domain & Technical Skills 

• Deep understanding of IT GRC and Third-Party Risk / Vendor Risk Management concepts, including frameworks, regulations and industry best practices.
• Familiarity with leading IT GRC / TPRM platforms and their deployment in large organizations.
• Ability to quickly develop deep product knowledge of Diligent’s IT GRC and third-party risk portfolio, including how 3rd Risk integrates with the Diligent One Platform. 

Commercial & Core Skills 

• Strong consultative selling capabilities with the ability to frame customer problems, quantify value, build business cases and drive consensus across stakeholders.
• Excellent communication, presentation and influencing skills, including with C-level and senior executive audiences.
• High level of curiosity and empathy, able to understand customer context, issues and pain points through effective questioning and active listening.
• Demonstrated self-motivation and drive, with a consistent record of delivering against targets in fast-paced, high-growth SaaS environments.
• Commitment to continuous learning, including staying current on internal product capabilities, competitor landscape, external industry trends and the evolving APAC risk and compliance environment.