Diligent Corporation
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Account Director
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Position Overview:
We’re thrilled to announce an exciting new opportunity as we expand our presence in US, Canada and Caribbean. This is a market-defining role for a high-performing individual contributor who thrives on strategic, high-impact selling, with a strong focus on expansion within existing accounts as well as new business development.
As an Account Director, you will act as the CEO of your own portfolio, driving revenue growth across enterprise accounts ($1B+), managing the full account lifecycle, and leveraging internal teams to deliver exceptional results. This is a highly visible, strategic role for someone who enjoys solving complex business challenges and taking ownership of outcomes.
This role is ideal for a sales professional with a proven track record of success, a strong outbound and expansion mindset, and the confidence to manage strategic discussions independently. You will have the autonomy to grow accounts like a business while benefiting from the expertise and support of a specialist team.
Key Responsibilities
- Drive revenue growth: Own the full sales cycle for new and existing accounts, including complex enterprise deals with long sales cycles.
- Be the CEO of your accounts: Manage resources, orchestrate stakeholders, and strategically leverage internal teams to deliver results.
- Strategic account management: Lead and execute account plans, expand customer relationships, and identify opportunities to grow within accounts.
- Innovative selling: Adopt a solutions-selling mindset, proactively sourcing new business opportunities and creatively solving hiring challenges.
- Coach and influence: Guide internal teams and stakeholders to adopt best practices, ensuring consistency in account execution.
- Insights-driven execution: Provide detailed reporting, insights, and analysis of your accounts and pipeline to inform business decisions.
- Market expertise: Stay ahead of industry trends, understand the competitive landscape, and use insights to drive strategic advantage.
What does Success Look Like?
- Deliver measurable growth across a portfolio of enterprise accounts.
- Independently manage strategic discussions and influence senior decision-makers.
- Provide actionable reporting and clear insights to managers and internal teams.
- Innovate and execute strategies to identify and convert opportunities across the Saudi market.
- Demonstrate reliability, credibility, and ownership in every aspect of the role.
Required Experience/Skills:
- Experience: 10+ years in enterprise sales/account management, ideally in technology, GRC, or related sectors.
- Strategic thinker: Able to align solutions to business objectives and navigate complex sales cycles independently.
- Influencer and relationship builder: Able to engage senior leaders and stakeholders across all levels.
- Self-starter: Comfortable managing your own portfolio, making decisions, and driving results without constant oversight.
- Analytical and data-driven: Able to deliver detailed insights and strategic recommendations.
- Outbound expertise: Strong expectation for proactive sourcing, creative outreach, and pipeline generation.
- Team collaborator: Leverages cross-functional support while confidently running your own accounts.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Forward Deployed Engineer
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Here’s a summary of the role:
We are looking for a rare hybrid talent — someone who can hack together end-to-end prototypes at speed while also standing confidently in front of a customer’s executive team. This role sits at the intersection of engineering, product, and business development. You will be one of the first technical faces customers meet, building semi-deployable prototypes, testing product-market fit in the wild, and representing us in high-stakes conversations with senior stakeholders.
If you’re an entrepreneurial engineer who thrives in ambiguity, loves building quickly, and wants to see the immediate impact of your work with customers, this role is for you.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Rapidly design, build, and deliver end-to-end prototypes, demos, and proofs-of-concept that help prospects and partners experience the art of the possible.
- Partner with sales and business development teams to identify customer needs, run discovery sessions, and tailor prototypes to demonstrate value.
- Represent the company independently in executive-level meetings (SVP/C-level), confidently articulating both technical and business value.
- Act as a forward-deployed engineer — embedded in customer/partner environments, surfacing insights, validating opportunities, and feeding learnings back into the product roadmap.
- Collaborate cross-functionally with product, engineering, and marketing to shape product direction and positioning based on real-world engagements.
- Provide technical guidance during early partnership discussions, including APIs, integrations, cloud deployments, and lightweight AI/LLM-driven applications.
- Help establish repeatable frameworks, toolkits, and playbooks for scaling pre-sales prototyping efforts.
These are the essentials you’ll need to get an interview:
- 3-5+ years of relevant, post-college work experience.
- Strong technical hacking and prototyping ability — shown proficiency in programming languages such as Python, Java, C++, TypeScript/JavaScript, or similar. Can independently build functional, semi-deployable solutions across modern stacks (Python/Node, APIs, data pipelines, cloud environments, front-end frameworks, etc.).
- Comfort working with AI/LLM-based tools, APIs, and modern developer ecosystems.
- Excellent customer-facing skills: discovery, prospecting, business development, and partnership alignment.
- Exceptional executive presence: confident, articulate, and able to hold your own with senior executives.
- Proven ability to operate independently in ambiguous, fast-changing environments.
- Strong communication skills: able to translate technical complexity into business value.
- Ability and interest to travel up to 25%, as needed to client sites, but flexible based on personal preferences.
It would be great if you had these to, but we’ll support you if you don’t:
- Experience in technical pre-sales, forward-deployment, or field engineering roles.
- Background in B2B SaaS, enterprise software, or early-stage startups.
- Comfort balancing short-term prototyping with longer-term scalability considerations.
- Strong storytelling skills and the ability to craft narratives around prototypes and demos.
Why Join Us?
- Shape the earliest moments of our customer and partner relationships.
- Have direct influence on product strategy by bringing back unfiltered customer insights.
- Work on cutting-edge technologies while owning high-visibility projects.
- Join a team that values entrepreneurial thinking, speed, and impact.
This is a high-trust, high-impact role. You’ll be dropped into mission-critical situations, given the freedom to build, and trusted to represent the company at the highest levels.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Forward Deployed Engineer
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Most AI roles keep you at arm’s length from the people the agents are supposed to help. This one puts you in the room with them.
We’re building AI agents for risk managers, internal auditors, and compliance professionals, not assistants that surface suggestions, but agents that own complex, multi-step workflows end to end. Agents that an audit team can hand a task to and trust it will come back done. Getting from a promising agent prototype to something a Chief Audit Officer depends on is a completely different discipline to building the prototype. That’s what this role is about.
As a Forward Deployed Engineer, roughly 80% of your time is with our biggest enterprise customers across Europe and the US. You’re embedded in their environments, sitting with internal audit teams as they plan an audit programme, with risk functions assessing their control landscape, with compliance teams navigating regulatory obligations. You’re not there to show them what the agents already do. You’re there to understand their world well enough to discover what the agents need to do next.
You run discovery workshops, identify which workflows are genuinely ripe for agentic automation, prototype rapidly, test with real practitioners, and stay until the agent is reliable enough to be trusted.
The other 20% is feeding everything you’ve learned back into the platform. The goal isn’t to accumulate bespoke agent builds, it’s to identify the patterns across risk and audit functions that should be generalised, so every subsequent engagement is faster and the agents get better for everyone.
You sit in Product with a matrix into Engineering , which means you shape both the agent roadmap and the technical decisions that make agents work in production.
This is not a sales role and it’s not consulting.
You write code. You build evaluation infrastructure. You design golden datasets grounded in real audit and risk workflows. You catch agent regressions before a customer’s compliance team does. You’re accountable for outcomes.
The Hard Parts of Agentic AI Are Your Domain
Silent regressions when a model updates. Context window degradation across long audit workflows. Prompt instability under varied user inputs. Non-deterministic outputs in environments where a compliance officer needs to explain every decision to a regulator. You know these failure modes and you know how to build the guardrails, tracing, and evaluation infrastructure that prevents them.
The Customer Environment
Enterprise GRC, global banks, large regulated corporates, sophisticated internal audit and risk functions across Europe and the US. You don’t need a compliance background, but you need the curiosity to learn it fast and the presence to earn trust with senior risk and audit professionals. These are people whose professional reputations depend on getting this right; that’s a good reason to make the agents actually reliable.
Travel is a meaningful part of this role. You’ll be on-site regularly with enterprise customers across EU and US markets. If you’re energised by variety, different industries, different regulatory cultures, different stages of agent maturity - this will suit you well.
These are the essentials you’ll need to get an interview:
Apply If You…
- Have shipped at least one production agent and know what the reliability cliff feels like
- Understand the full Agent Development Life Cycle: evaluation, guardrails, observability, regression - not just deployment
- Are as comfortable in a room with a Chief Risk Officer as you are debugging a failing agent trace
- Are genuinely curious about how risk managers, internal auditors, and compliance professionals work
- Can tell the difference between a workflow that needs an agent and one that needs a button
- Want to be the person who makes enterprise agentic AI actually land, not the person who hands it off
People who do this kind of work go on to exceptional careers in product creation, product leadership, and founding companies. There is no faster path to understanding how to build agentic AI that creates real value than embedding directly with the people it needs to serve.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solutions Sales Executive II
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Position Overview:
The Solutions Sales Specialist II will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for Diligents’ solutions. This position will collaborate with Sales stakeholders to develop pipeline through prospecting, performing inbound and outbound activity to generate pipeline for team members and assumes a quota within a territory to close business.
This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent One Platform. With a proven track record of success, the Solutions Sales Specialist II embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.
Key Responsibilities
- Prospect new leads in addition to supplementing inbound leads to build pipeline.
- Develop an expert knowledge of Diligent’s specialist GRC SaaS solution with a focus on multiple products within the Diligent portfolio.
- Adopt a ‘solutions’ selling approach, rather than a features and functionality sales approach.
- Effectively manage the end-to-end sales cycle from opportunity to deal close using MEDDICC sales methodology.
- Utilize sales tools such as Salesforce.com, SalesLoft, LinkedIn Sales Navigator, Zoom, Gong.io to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
- Develop an expert knowledge of Diligent’s specialist GRC SaaS solution with a focus on multiple products within the Diligent portfolio specifically with Entity Management
Required Experience/Skills:
- 7-10 years of experience
- Proven track record of success in account management and achieving revenue targets within the technology or GRC industry.
- Ability to build and maintain relationships with diverse stakeholders at different levels of the organization.
- Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.
- Strong communication, presentation and influencing skills.
- A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening.
- Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
GTM Technology Senior Manager
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Diligent is seeking a Senior Manager, GTM Technology to architect and scale our modern sales engagement and revenue orchestration stack. This role will design how systems like Outreach, Gong, Common Room, ZoomInfo, Clay, and Salesforce work together to drive pipeline creation, rep productivity, and an exceptional seller experience.
You will be responsible for building a connected, signal-driven GTM motion that enables smarter sequencing, tighter routing, automated workflows, and AI-native selling motions. This is an ideal role for someone who thrives not just in administering tools, but in creatively orchestrating them.
What You’ll Be Doing
- Own and evolve Diligent’s sales engagement and orchestration stack, including tools like Common Room, Outreach, and Gong.
- Architect integrations to ensure GTM tools operate as a connected ecosystem with Salesforce as the system of record.
- Build signal-driven automations and scalable GTM plays, translating intent and activity into the right downstream actions across routing, outreach, and reporting.
- Identify and pilot AI-native opportunities to reduce manual work, improve targeting, and modernize how the field executes across the top and middle of the funnel.
- Design and operationalize sales workflows that improve pipeline generation, lead follow-up, sequencing execution, and rep productivity.
- Partner with Sales, Enablement, and Business Applications to align tools with field execution, measuring impact through adoption and pipeline outcomes.
- Drive governance and consistency through clear process design, documentation, and ongoing optimization of sales workflows.
Qualifications
- 7+ years in GTM Technology, Business Systems, RevOps, or MOps roles.
- Deep hands-on experience with modern sales engagement and signal tools (e.g., Outreach, Gong, ZoomInfo, Common Room, Clay, or similar).
- Strong understanding of outbound workflow design and sequencing strategy
- Experience orchestrating multiple GTM tools into a unified seller experience
- Exposure to AI-enabled selling workflows and modern revenue automation
- Ability to think like a systems architect and a sales operator
- Familiarity with Salesforce as a core system of record
What Success Looks Like
- Sales reps experience a seamless workflow across tools, not a fragmented stack
- Signals and enrichment automatically trigger the right engagement and routing
- Diligent’s GTM technology stack operates as an orchestrated platform
- Pipeline generation becomes more scalable and measurable
#LI-PB1
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Director, GTM Technology
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Position Overview:
We are seeking a systems-first leader to transform and scale our GTM technology foundation in an AI-first way across Sales, Partnerships, and Customer Success. This role is responsible for owning the GTM systems architecture and driving execution of system initiatives, ensuring our core platforms (Salesforce and adjacent tools) are scalable, integrated, and enable a high-performing commercial organization. This is a builder + platform role, with a strong focus on system design, automation, and delivery. This role reports to the Senior Director of Commercial / Sales Operations and partners closely with Sales, Customer Success, Finance, Data / Analytics, GTM Apps and IT.
What You’ll Be Doing:
Own the GTM Systems Architecture
Own the design and execution of the GTM operating model across Sales, Partnerships, and Customer Success
Consolidate and optimize the GTM systems architecture across Salesforce, Gainsight, Common Room, and adjacent tools
Ensure systems are scalable, performant, and aligned to long-term business needs · Drive Systems Execution and Delivery
Own the end-to-end delivery of GTM systems initiatives in partnership with GTM Apps / Data and Analytics, from requirements through implementation and rollout
Manage system-related projects, coordinating across Sales, CS, Ops, Data, and IT as needed to deliver outcomes
Execute against a defined roadmap in partnership with GTM Operations, who owns prioritization and business process
Focus on speed, quality, and reliability of delivery, ensuring initiatives are completed and adopted
Build and Operationalize AI-Driven Workflows
Identify, design, and implement AI-powered workflows that improve productivity, automation, and insight generation
Bring high-impact use cases into production (e.g., pipeline intelligence, account signals, workflow automation)
Partner with Data and Analytics teams to embed models, signals, and insights into GTM systems and workflows
Integrate and Automate the GTM Stack
Lead integration across core GTM tools to create seamless workflows across the customer lifecycle
Eliminate manual work and reduce operational friction through automation
Ensure systems support scalable execution across Sales and Customer Success
Data Integrity & Governance
Own system-level data structures, standards, and governance within Salesforce and adjacent tools
Ensure consistency, accuracy, and usability of data across GTM systems
Partner with FP&A and Analytics to ensure systems support forecasting, reporting, and performance management
Vendor Management
Manage relationships with key GTM technology vendors
Ensure tools are optimized, cost-effective, and aligned with business strategy
Evaluate new technologies, with a focus on AI and automation, to continuously evolve the GTM stack
Qualifications:
· 8–10+ years of experience in GTM Systems, Revenue Operations, or Sales Operations, with deep Salesforce knowledge
· Proven experience owning and scaling CRM ecosystems and integrations in a B2B SaaS environment
· Experience building automation and applying AI within GTM workflows
· Strong systems and architecture mindset with the ability to translate business needs into scalable technical solutions
· Strong process optimization experience, demonstrated ability to redesign and streamline GTM workflows across Sales and Customer Success to improve efficiency, adoption and business outcomes
· Data-driven and analytically rigorous, with familiarity in tools such as Snowflake, Tableau, or similar
· Strong execution orientation with the ability to manage multiple initiatives and deliver in a fast-paced environment
· Excellent communication skills, with the ability to work cross-functionally across technical and non-technical stakeholders
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solution Sales Executive, Compliance and Ethics
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Position Overview:
The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for specialized products, with focus on Compliance (Third-Party Risk Management, Due Diligence, Policy Management, Whistleblowing and Conflict of Interest). This position will collaborate with Account Executives, Client Success Managers and other internal stakeholders to generate pipeline through inbound and outbound prospecting activities to achieve/exceed a quota within a specified territory.
This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent One Platform. The Solutions Sales Specialist embodies our culture and values and has demonstrated experience collaborating with cross-functional stakeholders to realize both individual and shared goals.
Key Responsibilities
- Demonstrate an in-depth knowledge of the Diligent Platform with focus on Compliance solutions and specialized products.
- Prospect net new customers (primary focus for this hunter role) and up/cross-sell within existing accounts to drive new opportunities.
- Adopts a ‘solutions’ based selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
- Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology (MEDDICC).
- Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
- Proactively gathers external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans.
- Collaborates with Account teams to discover new and growth opportunities, qualify opportunities and build pipeline.
- Travel to customer meetings and industry events as needed (up to 50% travel).
Required Experience/Skills:
- Proven track record of success, 3-5+ years achieving/exceeding revenue targets within the GRC industry desired – preferably the Compliance space (Third-Party Risk, Due Diligence, Policy Management, Conflict of Interest).
- Ability to build and maintain relationships with diverse stakeholders at different levels, within Diligent and also within our customer organizations.
- Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.
- Strong communication, presentation and influencing skills.
- A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening.
- Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation