Diligent Corporation
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Customer Success Manager II
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The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.
As the key point of contact for Diligent’s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.
Key Responsibilities
- Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.
- Drive product adoption and value realization by developing and executing customer success plans aligned to the customer’s strategic objectives and key outcomes.
- Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.
- Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.
- Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.
- Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.
- Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.
- Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.
- Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.
- Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.
- Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.
Required Experience & Skills
- 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.
- Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).
- Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.
- Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.
- Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.
- Strong consultative and problem-solving skills, with a natural curiosity about the customer’s business, use cases, and success metrics.
- High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.
- Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.
- Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.
Preferred Qualifications
- Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.
- Background working in a matrixed, global organization with cross-functional partners across time zones.
- Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Software Engineering Intern (Fall 2026)
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Position Overview
We are seeking a passionate and well-rounded candidate to join Diligent’s Platform Administration Services team. As part of this vital group, you will help design, build, and deliver the core services that power Diligent’s platform capabilities supporting our global product suite.
The candidate will have the opportunity to learn and practice effective analysis, design, programming, and testing to produce and maintain scaled SaaS software solutions. The successful candidate will work as part of an established team used to working together to achieve excellent results. Our ideal candidate will be someone who is motivated, proactive and takes pride in their code. It's a 4-month program from September 2026 with the possibility of an extension for another term, depending on performance and mutual interest.
Key Responsibilities:
- Work as part of an agile Platform team and contribute to grooming user stories and ensuring work items are clear and testable.
- Develop and maintain an existing codebase.
- Take part in the team's ceremonies.
- Work on the team's backlog including planning, implementation, testing and release.
Required Experience/Skills
- Self-driven mindset and strong analytical skills.
- University-level programming coursework or comparable coding boot camp qualification.
- Looking for an education in programming and platform development
- Ability to work unsupervised for extended periods.
- Ability to be on-site in our Vancouver Office.
Nice to Have Qualifications (not required):
- Exposure to fullstack web applications including frontend and backend components.
- Exposure to AI tools (such as code assistants, AI debuggers, or design copilots) to enhance software development speed, quality, and creativity.
- Exposure to cloud environments (AWS, Azure, or GCP).
- Exposure to AI and LLM applications, including prompt engineering, RAG pipelines, or semantic search.
- Exposure with infrastructure-as-code, CI/CD pipelines, and observability practices.
- Passion for continuous learning and for exploring how AI can transform software engineering.
We Take Care of Our Team
- Continuous learning opportunities.
- Flexible work arrangements.
- Diversity & engagement programs, company events.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solution Sales Executive - SLED
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Position Overview
The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for specialized products. This position will collaborate with Account Executives and Directors to develop pipeline through prospecting, performing inbound and outbound activity to generate pipeline for team members and assume a quota within a territory to close business.
This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent solutions. The Solutions Sales Specialist I embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.
Key Responsibilities
- Demonstrate an in-depth knowledge of Diligent’s solution and specialized products.
- Prospect new leads within existing accounts to drive new opportunities.
- Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent solutions.
- Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
- Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
- Proactively gathers external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans.
- Collaborates with Account teams to discover new and growth opportunities, qualify opportunities and build pipeline.
Required Experience/Skills:
- Proven track record of success in account management and achieving revenue targets within the technology or GRC industry.
- SLED experience.
- Familiarity with selling through channel distribution processes.
- Ability to build and maintain relationships with diverse stakeholders at different levels of the organization.
- Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.
- Strong communication, presentation and influencing skills.
- A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening.
- Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.
The posted salary range reflects the base salary for this role. In addition, this position is eligible for commission/variable compensation based on performance.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Security Operations Analyst
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Position Overview:
The Security Operations team is an agile, exciting, hands-on security operations team focused on protecting Diligent personnel, sites, and assets worldwide. We like to get our hands dirty working closely together and cross-functionally with the greater Security Department. Our goal is to maintain the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.
Security Operations Analyst II is a part of high impact security operations team focused on protecting Diligent personnel, sites and assets worldwide. As part of the Security team, you will help to with the strategy, development, and deployment of a comprehensive physical and logical security operation programs. The position is responsible for oversight and operations on security event monitoring, incident response, user behavior analysis, threat hunting, in addition to maintaining the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.
Key Responsibilities
- Actively monitor and respond to security alerts from tools such as SIEM, EDR, CNAP, etc.
- Analyze security alerts and document tuning opportunities to reduce false positives.
- Support change management responsibilities to reduce security risk/impact to corporate systems and networks.
- Contribute to security tooling policies and supporting process enhancement as needed to mature defense controls and facilitate exceptions for BAU operations.
- Initiate and coordinate incident response activities. Maintain documentation and reports for compliance purposes.
- Configure and run network and endpoint vulnerability scans. Closely collaborate with technical teams to mitigate risks through patching and configuration changes.
- Assess and evaluate the suitability of existing and new security tools to bolster the organization’s security posture
Required Experience/Skills
- 3-5 years of information technology experience or the equivalent combination of education, technical training, or work experience.
- Working experience in information security, especially on a Computer/Security Incident Response Team (C/SIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC)
- Working experience with regulatory compliance and information security management frameworks.
- Strong decision-making capabilities.
- Technical knowledge of anti-virus solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns.
Preferred Experience/Skills
- Must have strong interpersonal skills with the ability to interact with customer’s technical, non-technical easily and effectively, support, and business staff at all levels.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Director Engineering Operations (Chief of Staff)
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We are seeking a strategic operator to serve as the force multiplier for our CTO and Engineering Leadership Team. Our 800-person SaaS organization has reached a pivotal scale, product-market fit is strong, velocity is high, and our next stage of growth depends on maturing our internal engine. This role sits at the intersection of strategy, data, delivery, and culture, ensuring that Engineering operates with clarity, efficiency, and alignment.
The Director of Engineering Operations will architect the operational rhythm of the Engineering organization, elevate decision quality through data, drive cross-functional initiatives, and build the systems that enable predictable, high-quality delivery at scale. This is a highly visible, career-accelerating role for a leader who thrives at the point where people, process, and technology meet.
Key Responsibilities
Operational Mechanics & Rhythm of Business (RoB)
· Architect and own the Engineering operating cadence, including QBRs, Monthly Business Reviews, strategic planning sessions, and org-wide communications.
· Drive fiscal and resource governance, partnering with Finance and HR on budgeting, headcount planning, workforce strategy, and cloud cost optimization (FinOps).
· Act as the communication conduit for the CTO—drafting strategic memos, board-facing narratives, and alignment messages for 400+ engineers.
Engineering Intelligence, Metrics & Insights
· Define Engineering “success” metrics, moving beyond vanity KPIs to track velocity, quality, efficiency, and people health (e.g, capital allocation, retention, eNPS).
· Own the Engineering Performance Dashboard, synthesizing complex data sets into clear, actionable insights for senior leadership.
· Lead data-driven interventions, proactively identifying bottlenecks, risks, or delivery challenges and recommending solutions.
Delivery Assurance & Portfolio Management
· Maintain a portfolio-level view of all major engineering initiatives, serving as the CTO’s early warning system for slippage, dependency risks, and scope creep.
· Standardize delivery frameworks—create lightweight yet high-compliance definitions of "Ready" and "Done" to drive consistent execution across teams.
· Oversee major cross-functional programs, ensuring alignment on scope, priorities, and timelines.
Tools, Systems & Workflow Optimization
· Optimize engineering tooling, workflows, and automation, driving adoption of systems (Jira, Confluence, GitHub, CI/CD) that increase velocity and output quality.
· Partner with Engineering and Product to evaluate and implement AI-driven tools and practices that improve productivity, automation, and decision-making.
· Establish training, communication, and safe-use guidelines for responsible and effective AI integration.
Horizontal Initiatives & Cross-Functional Leadership
· Serve as the cross-functional glue between Engineering, Product, Design, QA, Customer Success, and other partners.
· Lead complex, horizontal initiatives such as GRC framework implementations, cloud migrations, or GenAI adoption programs.
· Act as a change agent, driving organizational adoption of new processes, structures, and operating models.
Engineering Business Operations
· Manage operational budgets, vendor relationships, and resource planning.
· Partner with Finance, Talent Acquisition, and HR on hiring priorities, onboarding, and retention efforts.
· Prepare operational dashboards and reporting for executive leadership and the Board.
Leadership & Culture
· Mentor and develop Engineering Operations and Program Management staff.
· Foster a culture of accountability, continuous improvement, operational rigor, and data-driven decision making.
· Strengthen clarity, communication, and alignment across the Engineering org.
· Demonstrate diplomatic authority, the ability to influence without formal power, hold senior leaders (including VPs of Engineering) accountable to commitments, and preserve strong, trust-based relationship.
Required Experience/Skills
· 8–10+ years in Engineering Operations, Technical Program Management, Strategy/Business Operations, or Software Engineering leadership within a high-growth SaaS environment.
· Strong understanding of SDLC, agile methodologies, CI/CD, DevOps, and microservices architecture.
· Advanced analytical skills with expertise in Excel, Looker, Tableau, or similar tools—able to convert data into executive-ready narratives.
· Demonstrated experience driving AI-related innovation across engineering teams, including evaluating AI opportunities, implementing tools, and influencing change at scale.
· Exceptional communication and stakeholder management skills; ability to influence without authority and build trust across all levels.
· Demonstrated success improving engineering processes, delivery predictability, and cross-functional alignment at scale.
· Experience defining operational frameworks, delivery standards, and KPI systems within a Global Organization.
· Preferred: experience with OKR frameworks, people leadership, or certifications (PMP, Agile, Lean).
This is a rare opportunity to operate at the right hand of the CTO and influence how a large-scale technology organization is steered. You'll gain exposure to executive decision-making, board-level communication, and enterprise-wide strategic architecture.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Sales Systems Analyst
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About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Solutions Marketing
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Here’s a summary of the role
In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff)
- Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most.
- Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution.
- Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion.
- Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning.
- Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates.
- Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base.
These are the essentials you’ll need to get an interview
- 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing.
- Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels.
- Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing.
- Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO).
- Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners.
- High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed.
- Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation).
It would be great if you had these too, but we’ll support you if you don’t
- Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets.
- Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders.
- Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports.
- Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales.
- Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Manager, Solutions Marketing
Share this job
Here’s a summary of the role
In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff)
- Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most.
- Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution.
- Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion.
- Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning.
- Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates.
- Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base.
These are the essentials you’ll need to get an interview
- 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing.
- Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels.
- Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing.
- Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO).
- Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners.
- High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed.
- Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation).
It would be great if you had these too, but we’ll support you if you don’t
- Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets.
- Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders.
- Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports.
- Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales.
- Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Growth Marketing Manager, Field
Share this job
Position Overview
The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.
This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.
If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.
Key Responsibilities
- Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals.
- Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings.
- Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights.
- Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority.
- Strategy and Planning
- Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets.
- Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey.
- Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment.
- Campaigns, Events & ABM
- Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals.
- Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor.
- Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels.
- Sales & Cross-Functional Partnership
- Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews.
- Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings.
- Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works.
- AI-Enabled Execution & Innovation
- Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact.
- Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption.
- Measurement, Reporting & Optimization
- Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI.
- Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations.
- Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth.
Required Experience/Skills
- 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales.
- Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns.
- Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs.
- Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight.
- Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders.
- Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization.
- Highly organized, process-driven operator with strong project management skills and extreme attention to detail.
- Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals.
- Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies.
- Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Growth Marketing Manager, Field
Share this job
Position Overview
The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.
This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.
If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.
Key Responsibilities
- Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals.
- Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings.
- Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights.
- Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority.
- Strategy and Planning
- Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets.
- Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey.
- Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment.
- Campaigns, Events & ABM
- Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals.
- Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor.
- Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels.
- Sales & Cross-Functional Partnership
- Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews.
- Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings.
- Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works.
- AI-Enabled Execution & Innovation
- Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact.
- Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption.
- Measurement, Reporting & Optimization
- Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI.
- Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations.
- Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth.
Required Experience/Skills
- 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales.
- Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns.
- Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs.
- Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight.
- Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders.
- Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization.
- Highly organized, process-driven operator with strong project management skills and extreme attention to detail.
- Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals.
- Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies.
- Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Director, AI Software Engineering
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Overview
We are seeking a hands-on Director of AI Software Engineering to lead and scale AI engineering efforts supporting multiple business units across Governance, Risk, and Compliance (GRC). This role sits at the intersection of product delivery, platform evolution, and applied AI—driving real-world impact across core workflows.
This is not a pure management role. We are looking for a builder who leads from the front, someone who has recently written production code, shipped systems end-to-end, and can operate comfortably in ambiguity while aligning teams and stakeholders.
What You’ll Do
Lead AI Engineering Across GRC
Own delivery of AI-powered capabilities embedded directly into business unit workflows (e.g., risk analysis, compliance automation, reporting, due diligence)
Partner with product, data, and platform teams to translate business problems into scalable AI systems
Stay Hands-On
- Contribute to architecture, code reviews, and critical path implementation
- Prototype and validate new approaches (LLMs, agents, retrieval systems, classification pipelines, etc.)
- Set engineering standards for performance, reliability, and cost efficiency
Build and Scale Teams
- Lead and mentor a high-performing team of AI/ML and software engineers
- Drive hiring, coaching, and career development
- Establish a culture of ownership, speed, and technical excellence
Drive Execution
- Deliver production-grade systems—not experiments
- Balance speed with rigor (security, privacy, compliance)
- Operate across multiple concurrent initiatives with clear prioritization
Communicate and Influence
- Act as a bridge between engineering and business stakeholders
- Clearly articulate trade-offs, risks, and outcomes to senior leadership
- Align cross-functional teams around shared goals and timelines
What We’re Looking For
Proven Builder
- 10+ years in software engineering, with recent hands-on coding experience
- Demonstrated track record of shipping production systems at scale
- Experience with modern AI/ML systems (LLMs, NLP, search, or data platforms)
Technical Depth
- Strong backend engineering skills (e.g., Python, Java, or similar)
- Experience with distributed systems, APIs, and cloud platforms (AWS/GCP/Azure)
- Familiarity with modern AI stacks (e.g., vector search, embeddings, model serving, agent frameworks)
Leadership with Credibility
- Experience leading engineering teams while remaining technically engaged
- Ability to earn trust with senior engineers and challenge them constructively
Strong Communicator
- Can simplify complex technical concepts for non-technical stakeholders
- Comfortable operating at both executive and implementation levels
Execution-Oriented
- Bias for action; thrives in fast-moving, ambiguous environments
- Focused on delivering measurable business impact—not just technical output
Nice to Have
- Experience in GRC, fintech, or regulated environments
- Exposure to FedRAMP or similar compliance frameworks
- Background in building AI-powered products (not just research)
Why This Role
- Direct influence on how AI transforms core GRC workflows
- Opportunity to define and scale AI-native systems across the platform
- High visibility with senior leadership and business stakeholders
- Build real products used by customers, not internal experiments
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Solution Sales Executive - SLED
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Position Overview
The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for specialized products. This position will collaborate with Account Executives and Directors to develop pipeline through prospecting, performing inbound and outbound activity to generate pipeline for team members and assume a quota within a territory to close business.
This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent solutions. The Solutions Sales Specialist I embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.
Key Responsibilities
- Demonstrate an in-depth knowledge of Diligent’s solution and specialized products.
- Prospect new leads within existing accounts to drive new opportunities.
- Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent solutions.
- Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
- Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
- Proactively gathers external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans.
- Collaborates with Account teams to discover new and growth opportunities, qualify opportunities and build pipeline.
Required Experience/Skills:
- Proven track record of success in account management and achieving revenue targets within the technology or GRC industry.
- SLED experience.
- Familiarity with selling through channel distribution processes.
- Ability to build and maintain relationships with diverse stakeholders at different levels of the organization.
- Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.
- Strong communication, presentation and influencing skills.
- A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening.
- Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.
The compensation range listed in this job description reflects the On-Target Earnings (OTE) for this role, inclusive of base salary and variable compensation.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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Apply to Diligent Corporation
Value Engineer
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Position Overview
Diligent is looking for an experienced Value Engineer to join the team and work on key accounts to develop opportunities for prospects and customers. This position will leverage our GTM, and value drivers established through combining people, process, and technology. This resource will command a path of ensuring any mutually agreed outcomes established with customers are built through rigorous adaptation to measurable success.
Through a balanced program of assessment, investigation, and value modelling these outcomes will be managed from inception to fruition via the Business Value Consulting program.
Key Responsibilities
- Develop and present clear and concise Business Cases and Value Assessments:
- Proven ability to unearth business requirements & Drivers.
- Proven ability to map business drivers & initiatives to technology offering & differentiators.
- Proven ability to articulate validated business value.
- Gathering and analyzing in-depth business, technical, and financial information to understand the baseline and future capability of the client proposition.
- Conducting gap analyses of clients’ current versus desired states, identifying specific opportunities for benefit realisation.
- Drive adoption and enablement of the business value framework across the wider Diligent ecosystem, supporting the teams on the customers end to end journey of sales through to customer success and value realization.
- Ability to review and support POCs, and project planning involving Diligent technologies to incorporate Proof of Value messaging.
- Active participation in thought leadership, creating whitepapers, industry specific GTM materials and leading internal initiatives.
- Delivers training for other Engineers as part of enablement efforts.
- Enablement of Presales and Sales organization around Value Based Selling deliverables, processes, and best practices.
- Articulates and evangelizes industry and business trends relevant to Diligent's go-to market strategy.
Required Experience/Skills
- Extensive experience in product management, with a strong background in developing and managing Data SaaS products.
- Excellent presentation, verbal, and written communication skills.
- Strong experience partnering with a sales force who follow a strict sales methodology (MEDDIC/MEDDPIC).
- Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
- Able to provide clear analysis and modelling of ROI (Return of Investment) and TCO (Total Cost of Ownership) concepts to justify business cases.
- Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
AI Solution Architect
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The Team:
Our Business Applications and Analytics team plays a pivotal role in driving business success through data-driven decision-making and operational excellence. This dynamic team manages enterprise-wide applications, including ERP, CRM, and BI systems. By harnessing the power of data and advanced analytical tools, we provide valuable insights that inform strategic initiatives, optimize processes, and enhance overall performance.
Position Overview:
Diligent is ‘All-In’ on AI and is seeking a dynamic and strategic AI leader to join our team as an AI Solutions Architect. As part of the Business Applications and Analytics team, this crucial role is designed to accelerate our Internal AI capabilities across multiple business functions, including Marketing, GTM/Sales, Customer Success & Support, Finance, HR, Legal, and Product and Engineering teams.
The primary goal of this position is to identify, prototype, deploy, and scale AI technologies and solutions that drive greater operational efficiency and effectiveness. The ideal candidate will be a technically adept individual with business acumen, able to bridge the gap between robust technical implementations and business needs, with the ability to partner with various business leaders to spot and act on opportunities for AI-driven transformation and innovation.
Key Responsibilities:
- Partner with business leaders to understand challenges, identify AI opportunities, and implement effective AI/GenAI solutions.
- Lead the ideation, prototyping, deployment, and scaling of AI/GenAI technologies and agentic solutions tailored to business needs.
- Develop and communicate strategic frameworks and roadmaps for AI initiatives aligned with business goals.
- Champion best practices in AI/ML and GenAI development—including responsible AI, privacy, security, and ethical guidelines.
- Collaborate with cross-functional teams to integrate AI tools within core business processes, ensuring seamless, high-value adoption.
- Stay abreast of AI best practices, tools, and methodologies and introduce them to the organization.
- Drive AI and Data literacy across the company through training, workshops, and continuous education initiatives.
- Ensure compliance with data protection and privacy regulations in all AI implementations.
- Monitor and evaluate the performance and effectiveness of AI solutions and continually refine them.
- Collaborate with stakeholders to define and achieve key performance indicators (KPIs) and return on investment (ROI) for AI projects.
- Advocate and implement AI ethical guidelines and best practices.
Required Qualifications:
- Solid Foundations: Bachelor’s degree in Computer Science, AI/ML, Data Science, or a related technical field.
- Practical Tinkerer: 5+ years in a technical role (software, data, DevOps, etc.), with hands on experience building end-to-end prototypes using GenAI tools (GPTs, Hugging Face, open-source LLMs, LangChain, Scikit-learn, etc.).
- Curious Explorer: Demonstrates a hands-on approach to learning in prompt-engineering, fine-tuning, RAG pipelines, or API Integrations, with a commitment to rapid failure, iteration, and sharing findings.
- Data Wrangler: Possesses the ability to source, clean, and transform raw data, including spreadsheets, logs, APIs, or CRM exports, into structured inputs for AI experiments and prototypes.
- Code Crafter: Capable of writing scripts or small applications to connect models, cloud services, or data sources. Prior experience with TensorFlow, PyTorch, Azure, AWS, or GCP is beneficial, but willingness to learn is equally important.
- Business Translator: Experienced as a technical sales engineer or solutions consultant, capable of turning AI experiments into compelling stories and metrics that resonate with non-technical stakeholders.
- Responsible AI Mindset: Demonstrated experience in addressing privacy, security, bias, and ethics in professional work, with a strong familiarity with industry-specific data privacy, AI ethics, and compliance requirements.
- Team Player: Essential qualities include clear communication and a growth mindset, as you will collaborate with marketers, sales professionals, engineers and leaders.
Preferred Qualifications:
- Demonstrates strong knowledge of AI use cases, including NLP, computer vision, data analytics, predictive modelling, and translating technical capabilities into business value, along with proficiency in large language models (LLMs), prompt engineering, RAG architectures, MLOps, LLMOps, and GenAI application deployment.
- Advanced programming and data engineering skills, with Python preferred, and experience in cloud-based AI solutions (AWS, GCP, Azure).
- Ability to architect and deploy enterprise-scale AI solutions, collaborating across sales, product, and implementation teams to ensure adoption and measurable ROI.
- Strategic thinker with strong analytical and problem-solving skills, capable of driving measurable business outcomes through AI/GenAI.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation