HG Insights is looking for an exceptional product manager to help us to accelerate the development of the HG platform. You’ll work with the leading and most prominent companies in the world to solve some of their most challenging go-to-market, business operations, and strategic planning problems, worth millions (and sometimes billions) of dollars to them and their teams. You will work closely with Sales, Customer Success, Solutions, Engineering, and others to make a maximum impact across the business. 

Report to the Director of Product, you will use your product experience and domain knowledge to drive critical parts of the HG platform. 

What You'll Be Responsible For:

• Listening and learning: you'll become fluent in the problems our customers face, their use cases, our value proposition, our product, and our competitive landscape.
• Bringing a fresh perspective to our current processes, challenging the assumptions around product delivery.
• Leading effective market validation, release, rollout and positioning of strategic product offerings
• Identify and size target markets, customer segments, value propositions and use cases
• Define product KPIs and manage all HG Insights products through metric and ROI-driven methods
• Assure all product management decisions are justified based on strong financial analysis and business cases
• Identify, consider, and approve continuous upgrades to product management processes assuring that HG Insights is abiding by industry-leading product management processes
• Define the product roadmap and success metrics for your ownership areas in alignment with company vision, customer needs, and market trends.
• Engage with customers frequently to share the roadmap, collect feedback, and develop a deep understanding of their needs and challenges.
• Engage with Sales, Marketing, and Customer Success teams frequently to collect feedback, collaborate on solutions, and drive product adoption and engagement.  
• Track and measure KPIs for your product areas and proactively report learnings to leadership.
• Conduct detailed market research and customer validation to demonstrate the ROI of different product opportunities prior to investment.
• Synthesize feedback into detailed use cases based on specific, real-world product applications.
• Manage multiple backlogs of prioritized features and enhancements according to customer need and product strategy.
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles.
• Evangelize the product vision across owned product lines to stakeholders.
• Champion the voice of customers in our product strategy.

What You’ll Need:

• 10+ years product management experience in building B2B SaaS products 
• Experience building products for the revenue-generating parts of a business (Sales, Marketing, Customer Success, Solutions/Services, Finance, C-Suite, etc.) 
• Experience designing and shipping scalable platform products with first-party integration ecosystems  
• Own AI Product Lifecycle - drive AI native products from ideation to launch - with focus on customer value
• Sharp eye for design and bias towards simplicity keeping the user experience as central focus.
• Excellent communicator, both written and verbal
• Proven track record at early stage, venture-backed tech companies.
• Ability to thrive in an intense, dynamic, convention-challenging, and high demand start-up environment
• Deep familiarity with the B2B GTM intelligence stack — including platforms like 6sense, ZoomInfo, Apollo, Demandbase, or Bombora 
• Competitive, goal oriented, coachable, and fun
• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
• Experience integrating data with CRM, MAP, or ERP is a plus.

Job Title: Senior Product Manager 

What You’ll Do

We are looking for an experienced, versatile Senior Product Manager in Pune who will own and drive the roadmap and execution of a significant portion of the TrustRadius product portfolio within HG Insights. TrustRadius is a buyer intelligence platform that helps software buyers discover the right software to solve their use case, and helps software vendors maximize their brand awareness and preference leveraging voice of the customer content to drive demand. In this role, you will collaborate with other product leaders and functional leaders to determine the strategy and roadmap that will drive software vendor adoption and value through our product offerings. You will deliver products that delight software vendors, create business value, and power the next wave of growth for our Customer Voice, Intent Data, and Leads offerings. 

The ideal candidate for this position is comfortable working across a variety of different product offerings and surface areas, from creating APIs and integrations to ensuring a frictionless platform user experience. You will work closely with engineering and design to prioritize work across new and existing features used by software vendors and will collaborate with marketing and field leaders to bring them to market.

What You’ll Be Responsible For:

• Define the product roadmap and success metrics for software vendor  customer facing offerings, in alignment with company vision, customer needs, and market trends
• Balance short-term revenue objectives with long-term product quality and strategic differentiation
• Understand B2B software vendor needs by conducting thorough market research, customer interviews, and data analysis to identify unmet needs and opportunities for your areas of ownership 
• Transform user needs and business requirements into detailed product specifications, user stories, and acceptance criteria for engineering teams
• Collaborate with other product leaders to deliver a trusted marketplace experience for both B2B buyers and vendors
• Effectively prioritize features and initiatives based on business value, technical feasibility, and user impact, ensuring a well-defined and groomed product backlog
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles
• Develop and monitor clear success metrics and KPIs—leveraging data-driven insights and customer feedback for continuous improvement
• Clearly and concisely communicate product plans, progress, and results to stakeholders at all levels of the organization
• Engage frequently with customers and internal stakeholders to share the roadmap, gather feedback, and deepen your understanding of evolving needs
• Partner closely with Sales, Marketing, and Customer Success to collect feedback, align on solutions, and product drive adoption
• Stay up to date on industry trends in review sites, buyer intelligence, intent data and more. Understand how emerging technologies are affecting how buyers research software and how we can help software vendors effectively tell their story and drive demand with their buyers 

What You’ll Need

• 5+ years of product management experience owning product lines in SaaS, technology, marketplaces, data, and/or integrations 
• Direct experience working in the software review (e.g. G2, Gartner), buyer intelligence, or intent data space is a plus
• Experience working with demand agencies and/or products used by customer marketers, product marketers, and demand generation is a plus 
• Experience optimizing content and site experience for maximum visibility in SEO and GEO is a plus
• Growth mindset with a record of continuous improvement and adaptability in dynamic environments
• Demonstrated success managing a broad product portfolio and prioritizing where to invest in new opportunities and ongoing product health
• Strong analytical skills and experience assessing product opportunities, validating business cases, and driving decisions with data
• Previous experience working cross-functionally with engineering, design, data, and go-to-market teams in a fast-paced environment
• Experience building and working with APIs and third-party integrations to drive business and customer outcomes
• Deep customer focus, empathy, and demonstrated success translating customer needs into winning product solutions
• Excellent communication, stakeholder management, and influencing skills
• Bachelor's degree in Business, Computer Science, Engineering, or a related field; an advanced degree is a plus

About HG Insights & TrustRadius 

TrustRadius, an HG Insights company, is a leading platform for software reviews, intent data, and customer-driven insights. As part of HG Insights, TrustRadius is innovating at the intersection of B2B buyer research, authentic customer voice, and vendor demand generation to help software buyers make informed technology decisions and software vendors leverage the voice of their customers to accelerate demand.