Role Overview

We are seeking a Senior NetSuite Engineer to serve as a technical and functional owner of NetSuite, with deep expertise across Order-to-Cash (O2C), Record-to-Report (R2R), and core accounting processes. This role will partner closely with Finance, Accounting, Revenue Operations, Tax, and IT to design, build, and scale NetSuite solutions that enable accurate financial reporting, operational efficiency, and compliance.

The ideal candidate combines strong accounting domain knowledge with hands-on NetSuite configuration and development expertise, and has experience supporting complex revenue models, multi-entity environments, and close automation.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

NetSuite Ownership & Solution Design

• Act as a senior technical and functional lead for NetSuite, owning design decisions and best practices across O2C and R2R
• Translate business requirements into scalable NetSuite solutions using native configuration and custom development where required
• Lead NetSuite architecture decisions across subsidiaries, accounting books, and integrations

Order-to-Cash (O2C)

• Own NetSuite support and enhancements for
• Quotes → Sales Orders → Billing → Revenue Recognition → Cash Application
• Configure and optimize
• Billing schedules, invoice automation, and credit memo workflows
• Revenue Recognition including SSP, fair value pricing, and rev rec rules
• Multi-element arrangements, usage-based billing, subscriptions, and amendments
• Partner with Sales Ops and RevOps on
• Salesforce → NetSuite integrations
• Deal structure validation and downstream accounting impacts
• Reduce manual effort, billing errors, and revenue leakage through automation and controls.

Record-to-Report (R2R) & Accounting

• Own NetSuite processes supporting
• General Ledger, AP, AR, Fixed Assets, Intercompany, and Consolidations
• Design and enhance
• Month-end and quarter-end close workflows
• Journal entry automation and approvals
• Account reconciliations and variance analysis support
• Support multi-entity, multi-currency, and multi-book accounting environments
• Ensure alignment with GAAP/IFRS requirements, SOX controls, and audit readiness

Customization & Development

• Develop and maintain
• SuiteScript (1.0 / 2.x), SuiteFlow workflows, SuiteBuilder customizations
• Saved searches, dashboards, KPIs, and financial reports
• Build robust approval workflows, validations, and exception handling
• Optimize system performance and reduce technical debt

Integrations & Data Management

• Own and support integrations between NetSuite and
• Salesforce, billing platforms, payment processors, banks, tax engines, and data warehouses
• Partner with integration teams to ensure
• Data accuracy, idempotency, and error handling
• Lead data migrations, transformations, and historical data loads

Controls, Compliance & Audit

• Design and maintain SOX-compliant controls within NetSuite
• Support internal and external audits by
• Providing system documentation
• Explaining configurations and accounting logic
• Ensure strong role-based access controls and segregation of duties

Stakeholder Partnership & Leadership

• Serve as a trusted advisor to
• Accounting, FP&A, RevOps, Tax, and Finance leadership
• Lead NetSuite initiatives including
• New module rollouts
• Re-implementations or major upgrades
• Mentor junior NetSuite administrators and engineers
• Create and maintain system documentation and runbooks.

Required Qualifications 

• 7–10 years of experience with NetSuite ERP environments
• Strong hands-on experience supporting O2C and R2R processes
• Experience in SaaS, subscription, or usage-based revenue models strongly preferred
• Proven experience supporting month-end close and revenue accounting teams

Technical Skills

• Expert in: NetSuite GL, AR, AP, Revenue Management, and Billing
• SuiteScript (2.x preferred), SuiteFlow, and Saved Searches
• Strong experience with:
• Revenue Recognition (ASC 606)
• Multi-entity and intercompany accounting
• NetSuite integrations and data imports
• Concur, Coupa and other financial systems

• Working understanding of:
• GAAP accounting principles
• Revenue recognition and deferred revenue
• Financial close and reporting processes
• Ability to connect system design decisions to downstream accounting and reporting impacts

Soft Skills

• Excellent communication skills; able to bridge technical and accounting audiences
• Strong problem-solving mindset with attention to detail
• Comfortable operating in fast-paced, ambiguous environments
• Ability to lead initiatives independently and influence without authority

Preferred Qualifications

• NetSuite certifications (Administrator, ERP Consultant, SuiteCloud Developer)
• Experience with
• SOX-compliant environments
• Pre-IPO or public company finance systems
• Global tax engines (Avalara, Vertex)
• Prior experience leading a NetSuite re-implementation or major transformation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

About the role:

Samsara Technologies India Private Limited is looking for a NetSuite Techno-Functional Consultant.

We are seeking a skilled NetSuite Techno-Functional Consultant with a balanced expertise of scripting and functional knowledge. The ideal candidate will have a robust background in both the technical and functional aspects of NetSuite, including customization, integration, and business process optimization. This role requires a blend of technical proficiency and business acumen to support and enhance our NetSuite environment effectively.

This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will:

• Design, develop, and deploy advanced customizations, scripts, workflows, and integrations on the NetSuite platform, ensuring scalability, performance, and maintainability.
• Own and evolve SuiteScript 2.X scripts, SuiteFlow workflows, and SuiteTalk web services end-to-end, serving as the platform SME for the team.
• Lead technical design & code reviews for new features and integrations, defining standards and enforcing best practices across the team.
• Troubleshoot and resolve complex SOAP, RESTlet, and API errors, performing root cause analysis and implementing durable fixes.
• Customize NetSuite dashboards, forms, fields, saved searches, records, and reports to meet evolving business requirements across Finance, Procurement, Order Management, and Inventory.
• Perform system audits and generate insights to assess the performance, reliability, and effectiveness of NetSuite configurations and customizations.
• Provide ongoing maintenance, support, and enhancements for NetSuite applications to ensure optimal performance and reliability.
• Leverage AI-powered developer tools — including Cursor, Claude Code, and Gemini — to accelerate development velocity, improve code quality, and reduce time-to-delivery on complex initiatives.
• Champion the adoption of AI-assisted workflows (code generation, debugging, documentation, code review) within the FinSys engineering team.
• Continuously evaluate and recommend new AI tooling and development accelerators that improve team productivity and platform reliability.
• Own and enforce Git-based version control practices across all NetSuite customization and integration work, including branching strategies, pull request workflows, and code review standards.

Minimum requirements for the role:

• Bachelor's degree or equivalent years of experience.
• 7+ years of hands-on experience in NetSuite development and functional roles, with demonstrated ownership of complex, production-grade solutions.
• Deep proficiency in SuiteScript 2.0, SuiteFlow, SuiteTalk, RESTlets, and SuiteBuilder.
• Strong command of JavaScript, HTML, CSS, and SQL; ability to write, debug, and refactor complex scripts independently.
• Proven experience designing and building NetSuite integrations with external systems using REST/SOAP APIs and integration platforms.
• Strong functional knowledge of NetSuite modules including Financials, Order Management (O2C), Procurement (P2P), and Inventory.
• Familiarity with AI developer tools such as Cursor, Claude Code, or Gemini, with demonstrated use in accelerating development workflows.
• Experience with Git and GitHub for version control, code collaboration, and pull request-based development workflows.
• Ability to operate autonomously on complex, ambiguous problems in a fast-paced, enterprise-scale environment.
• Strong understanding of NetSuite data model, configuration, and best practices.

An ideal candidate also has:

• NetSuite certifications (e.g., SuiteFoundation, SuiteCloud Developer, ERP Consultant) are preferred but not required.
• Hands-on experience with integration platforms such as Workato, MuleSoft, or Boomi.
• Track record of identifying and implementing meaningful improvements to NetSuite performance, automation, and user experience.
• Excellent problem-solving skills and attention to detail, with a structured approach to debugging and root cause analysis.
• Strong sense of ownership: you see ambiguous, high-impact problems as opportunities and drive them to resolution without being asked twice.
• Experience working in a mid-to-enterprise organization undergoing rapid growth, where agility and pragmatism matter as much as technical depth.
• A growth mindset — you invest in your own skills, share knowledge generously, and raise the bar for those around you.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start an internet business from anywhere in the world, builds world-class APIs, and more. As we aspire to be the world's financial infrastructure, we have to internally create a finance infrastructure that can scale to our aspirations.

The FinSys team owns one of Stripe’s internal financial infrastructure that enables us to operate our global business efficiently. We own the tools that help generate financial statements, manage finance operations, enable our F&S team partner with the broader business and so on.

This role will partner with the Finance team stakeholders to support features of our financial systems that include Oracle Fusion Cloud Applications, Anaplan and many other tools, automate finance processes and maintain our financial Applications.

What you’ll do

• Work on Finance Systems including Oracle Financials Cloud Applications and Anaplan
• Maintain Oracle Cloud Applications, including -
• Change management
• User security
• Product configuration, including controls
• Data protection & integrity
• Reports management
• Patch Upgrades
• Monitor scheduled jobs
• Data sync between Oracle cloud applications
• Partner with Accounting & Finance teams and support critical Month / Quarter End close
• Support new modules or features implemented by Project team
• Create and maintain standards, procedures, and documentation related to areas of responsibility
• Participate in system audits and perform testing for disaster recovery or SOX controls
• Administer access to Systems within approved IT security policies, guidelines, and standards
• Automate manual finance processes

Who you are

• Bachelor's Degree or an Associate Degree with 6-8 years of work experience. 
• 4+ years of Oracle Financial Applications (EBusiness Suite / Fusion) experience as a techno functional resource
• Knowledge of finance operational processes, particularly period close & audit functions 
• Experience in all phases of delivery lifecycle
• Excellent Communication, Interpersonal, Analytical skills and strong team collaboration
• Critical thinking, analysis, and a curiosity to dig deeper into requests to determine needs
• Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions
• Able to independently manage and prioritize workload and projects

Minimum requirements

• Hands-on Experience with Oracle Fusion Cloud Applications
• Experience with Oracle Account Reconciliation Cloud (ARCS), Financial Close and Consolidation (FCCS)
• Experience working with FAH (Fusion Accounting Hub) module
• Experience with reporting using OTBI & Finance Reporting Studio in Oracle Fusion Cloud environment 
• Data literacy & some w product integration

As a Senior Engagement Manager, Professional Services Sales, you will be a key leader within the Sales organization and work cross-functionally with the Application Modernization Platform (AMP), Professional Services (Delivery), and Customer Success organizations to drive professional services sales and subscription renewals. This is a quota carrying position.

We are looking to speak to candidates who are based in Bengaluru or Gurugram for our hybrid working model.

An ideal candidate will have

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• 7+ years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience owning their own PS quota, pipeline generation, and forecasting
• An understanding of the intersection of AI & Modernization
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Ability to travel up to 20% of the time

Other helpful skills include

• Experience with delivery of professional services (ie. Project Manager/Consultant, Pre-Sales or Sales)
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, Azure, GCP, Kubernetes, Openshift

What you’ll do at MongoDB

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work (SOWs)
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scoping from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Senior Application Developer - Workday Finance

JOB ROLE SUMMARY: This is the position placed in the organization for building and developing relationship in the finance function from IT. You will be responsible for working day-to-day with your finance stakeholders to drive strategy, roadmap, and plan to deliver priorities that meet the current and future business transformation needs. You will be working with the senior leadership in accounting/finance and IT so prior experience working at that level is highly desirable. You should understand finance & accounting operations, modeling, processes, and reporting to influence and drive strategic decisions. Additionally, the position requires hands-on experience in gathering requirements, designing, building, and testing in Workday and Adaptive financial system. You should have working experience in integrating technologies and Workday security & reporting. This role requires influential skills to drive changes resulting from either the process changes, additional functionalities, or system enhancements. You need to be current with the technology to help drive changes for business benefits in the form of productivity, simplification, and standardization. You will interface with business teams regarding business problems, issues, and opportunities in the context of business requirements throughout the delivery lifecycle. You will analyze business information, translates requirements into functional specifications and champions business needs while balancing priorities, capabilities, and constraints of business environments. Additionally, you are required to spearhead some large projects from finance so having experience, knowledge of building project plans, schedule, risk and must have demonstrated work experience in executing projects using agile or waterfall methodologies.

DUTIES AND RESPONSIBILITIES:

• Lead/drive meetings and cadence with the senior leadership in the finance and accounting team for strategic priorities, key business transformation initiative or roadmap discussions.
• Lead Workday and Adaptive projects involving strategy, implementation support, and Enterprise Resource Planning (ERP) optimization related to Information Technology (IT) operations, business processes, security, and data integrity
• Lead/Participate in interactive discussions regarding requirements and possible methods of configuration within the Workday and Adaptive Module.
• Interact/partner with the business to understand their needs and usage of Workday and Adaptive. Obtain and document all requirements for all setup and business processes, including all self-service aspects.
• Plan, design, configure, test, and deploy functionalities for all new release, enhancements, or break/fix
• Develop reports, calculated fields, validation rules, conditional routing, and business processes that support the requirements outlined. Mitigate any opportunities of inaccurate data, business process routing, or impacts to other business areas.
• Configure financial model, attributes, dimensions, and user level access in Adaptive
• Integration Adaptive with other applications
• Execute the day-to-day activities of Workday and Adaptive advisory engagements for a variety of clients including process design, package implementation lifecycle support, and project reviews
• Conduct testing of configuration and develop functional test plans, coordinate user acceptance testing, and guide the business users through the testing phase.
• Review and map Workday business processes.  Advise the business on system services available within the Workday and Adaptive applications.
• Maintain the integrity of the Workday and Adaptive environment while being flexible and nimble to the business.
• Manage multiple competing priorities simultaneously and result in complete and accurate outcomes within a timely manner.
• Conduct root cause analysis to determine appropriate action plan for break/fix including impacted employees/users/data clean-up.
• Utilizes business knowledge to identify areas of systems improvement opportunity and submits proposals for analysis that lead to recommendations of systems improvements.
• Provides well thought out and actionable recommendations.
• Identify and communicate findings to senior management and businesses
• Work in a team environment that includes client interactions, workstream management, and cross-team collaboration; may have supervisory responsibilities
• Accountable for functional workstream and/or project activities assigned by functional lead or supervisor
• Interaction with all workstreams including technical, reports, conversion, change management and project management
• Adapt existing methods, tools, and procedures to create solutions to deliver on client needs
• Analyze business requirements to determine configuration solutions, documentation of requirements, solutions and impacts, alternatives, and final decisions

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Workday Financials or Adaptive Certified / Pro is highly desired.  CPA is a plus.
• 5+ years of work experience in accounting or related function
• 6+ years of configuring experience in Workday Financials, PeopleSoft, or SAP Financials
• 3+ years of experience in budgeting and forecast processes
• 2+ years of configurating experience in Workday PSA
• Bachelor’s or master’s degree in accounting.

The degree in Computer Science is acceptable provided the candidate has prior work experience in leading & supporting finance/accounting operations and fully conversant with financial processes.

• Strong verbal and written communication, and analytical skills
• Experience with implementation, EIB, and conversion to Workday preferred
• Ability to manage Workday and Adaptive security access, groups, and roles
• Demonstrate experience in building project plans, owning & executing projects.

  Shift timings

  1:30 PM to 10:30 PM

  We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Arcesium seeks a highly motivated Treasury Margin Specialist to join our Technology team in Hyderabad / Bengaluru / Gurugram. The candidate will also cover initial stage client calls as an SME to explain Arcesium margin capabilities clearly and help Arcesium win new business with markets fund managers. The candidate should be willing to work in a dynamic and challenging environment of new client implementations into Arcesium platform and other special
projects.

What You'll Do: 

• Understanding the various margining methodologies cross asset and cross agreements and developing the internal view of margin.
• Develop portfolio financing margin models in Arcesium’s infrastructure.
• Managing stakeholders’ expectations; being proactive in identifying their needs, articulating the scope of the offering, escalating issues in a timely manner, and showcasing persuasiveness in bringing about changes
• Learn and enhance knowledge on complete Arcesium platform/industry, not restricted to current area of expertise.
• Perform various activities like data gathering, GAP analysis, Mapping, Data transformation, Loading and reconciliation, BAU activities setup, Client parallel support etc.… in Arcesium platform as a part of client implementation.
• Work with technology teams as needed, by assisting in special projects, developing bespoke reports, developing specifications, product implementation and UAT.

What You’ll need:

• 2 to 5 years of experience working in the Treasury (portfolio financing or counterparty credit risk in specific) coupled with in-depth domain / finance knowledge.
• Collateral management and financing agreements as well as margin methodologies
• Experience in market or counterparty credit risk to be able to analyze risk drivers of any securities portfolio.
• An understanding of data sources such as Reuters, Bloomberg, Markit etc, for Treasury related attributes
• Strong analytical skills, problem-solving skills, and attention to detail
• Proven track-record of handling projects and improving processes.
• Strong interpersonal skills with a collaborative attitude
• Effective oral/written communications skills
• Ability to work under pressure and take on additional operational tasks.
• Proficient in Microsoft Office applications especially MS Excel
• Hands on experience with VBA macros / Python will be a big plus.

Arcesium's Personal Data Privacy Notice for Candidates is linked here.

Location: This is a hybrid position based out of Bangalore, India, 2-3 days per week

The Armis Deployment Engineer is a full-time role dedicated to rapidly deploying the Armis platform for our customers. This position is instrumental in accelerating the time to value by collaborating closely with the Customer Success team to plan, deploy, and operationalise the Armis platform.

The deployment engineer will ensure the implementation and configuration of all aspects of the platform, including reporting, dashboards, policies, and overall system setup, to deliver maximum product value. Additionally, the role involves providing expert support, in-depth analysis, and research to tackle complex issues related to deploying sophisticated cybersecurity infrastructures. 

This is a highly technical, hands-on role that requires maintaining a high level of proficiency with Armis products and solutions within customer networks.

The Armis Deployment Engineer will be responsible for full platform deployment, including, but not limited, to the following activities: 

What you will do:

• Interact across Success/Sales teams and development teams at the peer level as part of the customer onboarding process.
• Expedite the deployment process of the Armis platform, ensuring timely delivery and customer satisfaction.
• Collaborate with the Customer Success team to create and execute deployment plans tailored to each client's unique needs.
• Provide expert support, in-depth analysis, and research to address complex issues related to deploying sophisticated cybersecurity infrastructures.
• Maintain a high level of technical proficiency and hands-on expertise with the Armis products and solutions deployed within the customer’s network.
• Work in collaboration with the Armis success team to refine and translate complex requirements and execute best practice solutions.
• Conduct site surveys and assessments to determine the best placement and setup for collection devices.
• Plan and execute the onsite and/or remote deployment of Armis collectors at various client locations.
• Ensure the customer deployments and configurations align with business use cases as defined by the Success team and drive Armis adoption and implementation plans
• Conduct system assessments and compatibility checks to ensure successful integration with existing client infrastructures.
• Provide on-site and remote technical support during deployment, addressing any issues that arise promptly and effectively.
• Develop and maintain comprehensive deployment documentation, including configuration guides, troubleshooting manuals, and user guides.
• Train clients' technical staff on the operation and maintenance of integrated systems.

What we expect:

• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• 3+ years experience working in Security/IT/Healthcare/ICT/Commercial sectors

• Experience analyzing, use and configuring medium to enterprise networks.
• Ability to work effectively in an interrupt-driven environment and provide mentorship to other members of the work group.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work independently and manage multiple deployment projects simultaneously.
• Willingness to travel to client sites as needed (up to 60%)

Technical Skills

• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

Narvar is Growing! We are looking for a high-potential B.Tech graduate with a strong foundation in Artificial Intelligence and process automation to join our team as an AI Consultant for a 12-month engagement. You will work directly on high-impact projects that use AI to automate and transform our HR and Finance functions.

This is a senior internship role with real ownership and accountability. You will be expected to independently drive projects end-to-end — from understanding the problem, designing the solution, building and testing it, and handing it over to business teams. You will work closely with senior HR and Finance leaders, and your output will directly affect how hundreds of employees experience these functions.

Given the compensation and duration, we expect candidates who can demonstrate either strong academic performance in AI/ML, prior projects, or hands-on experience with AI tools. Fresh thinking combined with technical seriousness is what we are looking for.

Day-to-day

HR Projects

Chatbot & Knowledge Management

• Build and maintain an AI-powered HR chatbot that answers employee questions about policies, leave, payroll, and benefits
• Design and test conversation flows for the chatbot — writing instructions, testing responses, and continuously improving accuracy
• Help digitise and organise HR policy documents so the AI can read and reference them correctly
• Analyse common employee queries to identify gaps in HR documentation and recommend content updates

HR Operations Automation

• Automate repetitive HR tasks such as leave tracking, onboarding checklists, exit checklists, and document collection using appropriate tools
• Build AI agents that monitor, update, and distribute HR dashboards to Executives and Managers — reducing manual reporting effort
• Design automated workflows that surface key HR metrics (headcount, attrition, leave utilisation) to the right stakeholders at the right time

Performance Management Automation

• Automate performance review cycle processes — reminder workflows, form collection, status tracking, and escalation nudges
• Build tools to aggregate and visualise performance data for managers, removing manual consolidation from spreadsheets
• Design AI-assisted pipelines to flag review completion rates, identify bottlenecks, and generate summary reports for HR leadership

Talent Acquisition & Recruitment

• Build dashboards and automated reports tracking talent acquisition metrics — pipeline volume, source effectiveness, time-to-offer, and offer acceptance rates
• Design AI-assisted application review workflows to help the recruitment team prioritise and triage high volumes of applications faster
• Automate candidate communication touchpoints such as acknowledgement emails, status updates, and interview scheduling reminders
• Create tools that surface hiring funnel analytics to Hiring Managers and HR leadership in real time

Finance Projects

• Automate routine finance workflows such as invoice processing, expense categorisation, and reimbursement tracking
• Build simple AI-assisted tools to flag anomalies or inconsistencies in financial data
• Create automated reports and dashboards using Google Sheets or similar tools, reducing manual data entry
• Assist in mapping existing manual finance processes and proposing AI-based alternatives
• Test and document automation tools before they are rolled out to the finance team

What we’re looking for

• B.Tech degree in Computer Science, AI/ML, Data Science, Electronics, or related branch — 2024 or 2025 pass-out
• Demonstrable hands-on experience with AI tools — projects, hackathons, internships, or self-built tools all count
• Working knowledge of Python — able to write scripts, use libraries, and debug independently
• Strong understanding of at least one AI/ML concept: LLMs, NLP, classification, automation pipelines, or similar
• Comfortable working with Google Workspace (Docs, Sheets, Drive) and cloud-based tools
• Excellent written communication in English — you will be writing specifications, documentation, and chatbot content
• Ability to manage your own work, meet deadlines, and proactively communicate blockers

Bonus points

• Experience with LLM APIs — OpenAI, Anthropic Claude, or Google Gemini
• Prior internship or freelance project involving AI, automation, or data — even if short
• Familiarity with no-code/low-code tools: Zapier, Make, Botpress, Flowise, or similar
• Basic understanding of HR or Finance workflows from coursework, projects, or prior exposure
• A GitHub profile, portfolio, or any public evidence of what you have built
• Experience with prompt engineering, RAG pipelines, or building chatbots

What you will earn

• By the end of this internship, you will have hands-on experience that most fresh graduates do not get from classroom learning alone:
• How to build and deploy a working AI chatbot using real enterprise tools
• How to design automated workflows that replace manual, repetitive tasks
• How to work with HR and Finance stakeholders to understand their pain points and translate them into technical solutions
• Practical exposure to AI tools, APIs, and no-code platforms used in Indian companies
• How to document, test, and hand over a technical project to a non-technical team
• Real experience you can put on your resume and explain confidently in interviews

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-PR1

#LI-Remote

Okta seeks a skilled NetSuite Developer to optimize, customize, and maintain our NetSuite ERP system. As part of our Business Technology team, you will be responsible for developing scripts, workflows, integrations, and system enhancements to improve business processes and scalability. This role will report to the Manager in Bangalore, India. We would love to hear from you!

Job Duties and Responsibilities

• Design and implement custom Generative AI solutions using the SuiteScript Generative AI API for practical NetSuite use cases
• Develop and maintain robust off-platform integration scripts, utilizing Python & LangChain and to manage data transfer and interaction between NetSuite (via SuiteTalk or RESTlets) and external AI/ML platforms, particularly for data preprocessing before RAG operations.1..
• Closely work with the BT team to design, develop, test, implement & support system solutions primarily in Finance Technology.
• Provide technical consultant, best practices, and problem resolution.
• Support & resolve production issues
• Develop and maintain integrations with third-party applications via REST/SOAP APIs

Required Skills:

• 9+ years in Python and its libraries (e.g., Pandas, Boto3) for data manipulation, ETL processes, and developing serverless functions to interact with foundational AI services on platforms like AWS Bedrock.
• Proficiency in NetSuite development experience (SuiteScript, SuiteFlow, SuiteTalk).
• Experience with SuiteCloud tools, REST/SOAP APIs, and third-party integrations.
• Experience with the SuiteScript Generative AI APIs to integrate LLM capabilities for advanced scripting solutions.
• Strong understanding of NetSuite ERP modules (Order Management, Billing, Vendor bill, etc.).
• Proficiency in JavaScript, SQL, and related web technologies
• Configure NetSuite modules to align with business needs, including leveraging Prompt Studio to customize and manage NetSuite AI functions like Text Enhance.
• Ability to drive and architect solutions with other developers, focusing on maximizing the value of embedded NetSuite AI capabilities.
• Deep practical experience in Prompt Engineering and iterative refinement of prompts within NetSuite Prompt Studio to maximize the relevance and accuracy of NetSuite AI outputs like Text Enhance.1
• Familiarity with containerization and orchestration tools (e.g., Docker) for deploying Python-based external services that augment NetSuite's capabilities
• Experience with ERP like Oracle Fusion Cloud Applications or SAP H4/HANA is a plus.
• Nice to have some experience with foundational AI services, including the desire to utilize a unified platform like AWS Bedrock for Generative AI development and deployment

Education and Certifications

• A Bachelor’s degree in Computer Science or Information Systems or equivalent years of industry experience
• NetSuite Administration or ERP consultant certification is an advantage

#P22115_3060755
#LI_Hybrid_Bengaluru

Senior Sales Engineer (Pre-sales) Bengaluru, India

Ready for an opportunity to make a substantial impact with a disruptive tech company while building your pre-sales career? Rubrik, Inc. has an amazing product, a supercharged team and the financial backing of Lightspeed Ventures, Greylock Partners and Khosla Ventures.  Bottom line, if you have limitless drive and like to win, we want to talk to you!

Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers throughout your region.

About the position:

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. 

About you:

• 5-10 + years of sales engineering experience  (or customer facing consulting experience) with large Enterprise clients preferably in a software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

Bonus Points: 

•  Knowledge of Partner and Client ecosystem a plus 

Job Summary:

As a Senior Solution Consultant II, you will be responsible for leading the pre-sales process for complex software solutions. You will work closely with sales teams and customers to understand business requirements and develop solutions that align with organizational goals. You will also provide technical guidance and mentorship to junior consultants.

Duties and Responsibilities:

• Lead Talkdesk Strategic implementations with new and existing customers including project management, gathering and documenting requirements (functional & technical), designing prototypes, configuring & integrating systems, building user acceptance testing guides, testing, and delivering training 
• Understand customer business objectives, consult with industry best practices, & document user stories. Establish Talkdesk as the best solution to address needs & ensure customer success for each role within the Customer’s organization
• Lead project scoping, creating project plans, planning, and scheduling project activities.  Integrate plans with customer’s project managers for the successful execution of Talkdesk's deployments 
• Develop visual representation diagrams of the Customer’s end-client journey
• Implement solutions that include the creation of custom objects, workflows, validation rules, approval processes, triggers, and email alerts within Talkdesk's solution and/or 3rd party CRM systems
• Develop trust with customer executives, leadership, and other stakeholders to remove project roadblocks and ensure project success
• Work with customers to track work progress, and create strategies for risk mitigation and contingency planning
• Leverage strong technical acumen to identify processes and technical solutions dynamically to expected and unexpected situations. Able to produce technical documentation
• Partner with internal teams such as Product, Support, etc. to assure timely delivery of feature requests, bug fixes, and support requests
• Participate in the sales cycle as necessary to gather requirements, formulate a delivery approach and develop a proposal/SOW
  
  

Qualifications:

• Bachelor's degree in a technical field or significant professional experience in a technical role 
• 5+ years of experience in Professional Services/Consulting roles or 5+ years in IT Applications Development/Software Product Development or similar role in a fast-paced SaaS business
• Experience implementing or integrating with CRMs (Salesforce, Zendesk, and others) and/or Contact Center Solutions preferred
• Experience with SQL/SOQL and JavaScript a plus
• Experience with diagram flowchart software, such as Visio, Lucid Chart, etc.
• Software implementation or coding experience is a plus
• Familiar with creating and managing Web Services (REST APIs/).
• A true consultative approach and ability to communicate technical concepts to people of all backgrounds and skill levels
• Mature demeanor and positive attitude, as well as discretion and sensitivity when interacting with clients. Client management experience is highly valued
• Engaging personality, polished verbal and written communication skills, and meticulous attention to detail
• A passion for helping people solve problems and a proven ability to understand and learn technological concepts
• Highly organized self-starter that seeks challenging opportunities
• Ability to work cross-functionally in a fast-paced startup environment
• Fluency in written and spoken English, bilingual abilities a plus
• This role required to work in US shift time

Who are we?

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the  fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.

Offices: New York | Dallas | San Francisco | Lima | Bengaluru

The below role is for our Bengaluru office.

Why Join Sigmoid? 

• Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to  tackle intrinsically complex business problems and convert them into straight-forward data solutions. 
• Despite being continuously challenged,  you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo’
• Vibrant inclusive culture of mutual respect and fun through both work and play

Engagement Manager – Life Sciences Consulting
(Management Consulting Team, India)

Roles and Responsibilities:

• Own & drive execution of the business-analytics roadmap by demonstrating techno-functional consulting & stakeholder management capabilities in collaboration with data science & engineering SMEs and teams
• Leading client workshops where broad vision and ambiguous business problems are articulated to be solved through data science and AI
• Define business problems concisely, consolidate the findings and hypothesize the proposed solution. Measure and articulate how solutions and results improve clients’ objectives
• Independently liaise with customers and convincingly present solutions in an unstructured and ever-changing client environment. Be able to independently question the customer, when required.
• Perform a role that involves a combination of hands-on contribution, customer engagement and team management.
• Contribute to organization building through training, mentoring, and developing repeatable analytic approaches

Mandated Skills:

• Bachelor’s Degree (BE / BTech - CS) from Tier I / II universities like IIT’s / NIT’s and MBA from Top Tier B-schools (IIMs) preferred.
• 8-10 years of professional work experience in prominent CPG or Lifesciences analytics domains like Consumer Behavior, Demand Planning, Pricing Management, Supply Analytics, Customer Service, Revenue Management, etc.
• Proven exceptional problem-solving analytical skills with an ability to blend creativity and logical thought to innovatively think through a problem and develop solutions
• Ability to develop and articulate strategic recommendations based on rigorous data analysis
• Should have developed new consulting business capabilities within target Industry verticals
• Experience in strategy and business/technology consulting roles conversant with process improvement, cost optimization, customer analytics and experience management, architecture assessments etc.
• Demonstrated sustained client relations management experience at a C-suite/ leadership or have operated at a senior management level in the industry role

Desired Skills:

• Understanding of applications of statistical and machine learning algorithms
• Strong project management and team management skills and ability to work with global teams
• Any hands on quantitative experience with analytical tools
• Providing required inputs to sales, and pre-sales activities
• A self-starter who can work well with minimal guidance

Who are we?

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the  fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.

Offices: New York | Dallas | San Francisco | Lima | Bengaluru

The below role is for our Bengaluru office.

Why Join Sigmoid? 

• Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to  tackle intrinsically complex business problems and convert them into straight-forward data solutions. 
• Despite being continuously challenged,  you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo’
• Vibrant inclusive culture of mutual respect and fun through both work and play

Engagement Manager, CPG and Manufacturing – Business Consulting & Solutions Group (BC&S, India) 

Roles and Responsibilities:

• Own and drive execution of the business–analytics roadmap for key CPG / Consumer clients by demonstrating strong techno-functional consulting and stakeholder management, in close collaboration with data science and engineering teams.
  
  
• Lead client workshops where broad vision and ambiguous business problems are translated into concrete data, analytics, and AI use cases.
  
  
• Define business problems concisely, synthesize findings, hypothesize solution options, and measure and articulate how solutions improve client objectives (revenue, cost, working capital, service, risk).
  
  
• Independently liaise with senior client stakeholders (including CxO / functional leaders), convincingly present solution approaches, and constructively question or challenge the client where required.
  
  
• Lead solutioning and presales for your accounts shaping problem statements, approaches, SoWs, proposals, and demo storylines.
  
  
• Perform a role that combines hands-on contribution, client engagement, and team management across multiple parallel initiatives.
  
  
• Manage cross-functional teams (DE, DS, BI) for high-quality delivery: planning sprints, tracking progress, and proactively managing risks and dependencies.
  
  
• Contribute to organization-building through training, mentoring, and developing reusable consulting and analytic frameworks that can be scaled across clients.

Mandated Profile:

• Bachelor’s Degree (BE / BTech – preferably in Engineering / CS / related quantitative disciplines) from Tier I / II universities (e.g., IITs / NITs); MBA from top-tier B-schools (IIMs or equivalent) preferred.
• 8+ years of business / management consulting experience, with significant exposure to prominent CPG and/or Lifesciences domains such as Consumer Behaviour, Demand Planning, Pricing & Revenue Management, Supply / Logistics Analytics, Customer Service, or Commercial Excellence.
• Proven exceptional problem-solving and analytical skills, with the ability to blend creativity and structured logic to think through complex problems and develop practical solutions.
• Ability to develop and articulate strategic recommendations based on rigorous data analysis and clear linkage to business value.
• Demonstrated experience in strategy and business/technology consulting roles, conversant with:
  • Process improvement and operating model design
  • Cost optimization and productivity programs
  • Customer analytics and experience management
  • Architecture / capability assessments and roadmap definition
• Demonstrated sustained client relationship management at C-suite / leadership level or having operated at a senior management level in an industry role.
• Proven experience in developing new consulting capabilities or offerings within target industry verticals (e.g., CPG, Lifesciences), including IP, frameworks, and repeatable approaches.
• Prior experience in a consulting / analytics firm, Big-4, or digital practice is strongly preferred

Desired Profile:

• Applicants with exposure in CPG industry either directly working within business, or consulting will be preferred
• Understanding of applications of statistical and machine learning algorithms
• Any hands on experience with analytical tools

Applicants having active B1/B2 (US Visa) will be a plus. 

Who are we? 

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the  fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.

Offices: New York | Dallas | San Francisco | Lima | Bengaluru

The below role is for our Bengaluru office.

Why Join Sigmoid?

 Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to  tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged,  you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo, Vibrant inclusive culture of mutual respect and fun through both work and play

Senior Management Consultant – Supply Chain & Manufacturing

(Management Consulting Team, India) 

Roles and Responsibilities:

• Own & drive execution of the business-analytics roadmap by demonstrating techno-functional consulting & stakeholder management capabilities in collaboration with data science & engineering SMEs and teams
• Leading client workshops where broad vision and ambiguous business problems are articulated   to be solved through data science and AI
• Define business problems concisely, consolidate the findings and hypothesize the proposed solution. Measure and articulate how solutions and results improve clients’ objectives
• Independently liaise with customers and convincingly present solutions in an unstructured and ever-changing client environment. Be able to independently question the customer, when required.
• Perform a role that involves a combination of hands-on contribution, customer engagement   and team management.
• Contribute to organization building through training, mentoring, and developing repeatable analytic approaches

Mandated Skills:

• Bachelor’s Degree (BE / BTech - CS) from Tier I / II universities like IIT’s / NIT’s and MBA from Top Tier B-schools (IIM) preferred.
• 5-8 years of professional work experience in Supply Chain Analytics or SC Product Development, with at least 3 years spent delivering value for a Consumer Goods or Retail environment 
• Excellent research, analytical, and numerical skills
• Proven exceptional problem-solving analytical skills with an ability to blend creativity and logical thought to innovatively think through a problem and develop solutions
• Ability to develop and articulate strategic recommendations based on rigorous data analysis
• Should have developed new consulting business capabilities within  target Industry verticals
• Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, architecture assessments etc.
• Demonstrated sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role

Desired Skills:

• Understanding of applications of statistical and machine learning algorithms
• Strong project management and team management skills and ability to work with global teams
• Any hands on quantitative experience with analytic tools 
• Providing required inputs to sales, and pre-sales activities
• A self-starter who can work well with minimal guidance

The Opportunity  

We are looking for an accomplished and highly skilled Staff Software Engineer to play a critical role in shaping our technology and platforms. As a senior individual contributor, you will drive architectural excellence, set technical standards, and solve complex engineering challenges that impact the scale and success of our products.

What You'll Do: 

• Drive the execution of complex projects, set best-in-class engineering practices, and proactively resolve deep technical challenges to ensure smooth project delivery.

• Apply deep technical expertise to design, build, and optimize highly scalable, cloud-based distributed systems. Decompose systems into measurable unit costs and monitor operational metrics to ensure performance and efficiency.

• Lead by example in design and code reviews, ensuring robust and maintainable architectures. Champion quality, scalability, and cost efficiency at every stage of development.

• Define and instrument key performance indicators, set up effective monitoring and alarms, and uphold high operational standards across platforms.

• Write clear, concise, and actionable technical documentation and updates for cross-functional teams across time zones. Author monthly narrative reports supported by engineering and business metrics.

• Serve as a technical mentor to engineers across teams, fostering knowledge sharing and professional growth. Guide teams in adopting modern technologies and engineering best practices.

• Influence technical priorities, help manage stakeholder expectations, and provide transparent updates on delivery status. Serve as a technical consultant to product, design, and QA counterparts.

• Partner with product, design, operations, and QA to ensure seamless execution and alignment of technical solutions with business goals.

• Exemplify and advocate for a culture of technical excellence, continuous improvement, and innovation.

 Who You Are: 

• 12+ years of software engineering experience, with significant contributions as a technical leader or Staff Engineer.

• Prior experience building and scaling event driven architectures

• Expert proficiency in Java or Spring Boot.

• Proficiency in SQL and NoSQL databases.

• Some experience in front-end technologies e.g. Angular.

• Deep knowledge of cloud technologies e.g. AWS.

• Solid grasp of algorithms, data structures, and distributed systems design.

• Demonstrated ability to lead by example, mentor engineers, and influence technical direction across multiple teams without direct management authority.

• Exceptional written and verbal communication skills. Adept at articulating complex technical concepts to diverse audiences and collaborating with distributed teams.

• Skilled at building strong relationships with internal and external stakeholders and delivering impactful technical solutions aligned with business needs.

This role will work for Flywheel via Omnicom Global Solutions. Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising and communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products and services in the areas of Creative Services, Technology, Marketing Science, Media Services, Market Research and Business Support Services.

#LI-AD1

Overview of Role

We are seeking a seasoned Oracle DBA with 5–8 years of experience to join our Managed Services team. This role is unique; you will be responsible for maintaining the stability and performance of our current legacy environments while simultaneously architecting, migrating, and managing our future-state database infrastructure.

As a consultant-minded DBA, you will act as a trusted advisor to our customers, ensuring their data remains secure, highly available, and scalable as they transition to modern cloud or hybrid architectures.

Responsibilities

Core Database Management (Current State)

• Administration: Perform day-to-day monitoring, maintenance, and troubleshooting of Oracle 12c, 19c, and 21c environments.
• Performance Tuning: Proactively identify bottlenecks using AWR, ADDM, and ASH reports. Optimize complex SQL queries and memory structures.
• High Availability: Manage and maintain Oracle RAC, Data Guard, and GoldenGate for real-time replication and disaster recovery.
• Security & Patching: Execute quarterly RU/PSU patching and ensure compliance with security standards (encryption, auditing, and user access control).
• Exadata: Strong expertise in managing Oracle databases on Oracle Exadata, including deployment, configuration, patching, and lifecycle management.

Strategic Transition (Future State)

• Cloud Migration: Lead the migration of on-premises databases to Oracle Cloud Infrastructure (OCI), AWS (RDS/EC2), or Azure.
• Modernization: Implement and manage Autonomous Databases (ADW/ATP) and Exadata Cloud Service.
• Infrastructure as Code (IaC): Utilize Terraform or Ansible to automate database provisioning and configuration management.
• Architecture Design: Assist in designing scalable, multi-tenant architectures that align with the customer’s long-term digital transformation goals.

Managed Services Excellence

• SLA Management: Ensure all database services meet or exceed defined Service Level Agreements (SLAs).
• Customer Advisory: Translate technical database concepts into business value for stakeholders.
• Incident Management: Lead Root Cause Analysis (RCA) for critical production outages.

Qualifications

• Experience: 5–8 years of dedicated Oracle DBA experience, preferably within a Managed Services Provider (MSP) or a large-scale enterprise environment.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications: Oracle Certified Professional (OCP) is required; OCI Solutions Architect or Autonomous Database Specialist certifications are highly desirable.
• Communication: Exceptional verbal and written communication skills with the ability to manage client expectations during high-pressure migrations.
• Mindset: A forward-thinking approach—you don't just "fix" databases; you optimize them for the future.

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

Overview of Role

As a Solution Consultant, you will work closely with Sales, Engineering, and Service Delivery teams to ensure our customers are achieving successful implementations. You will be responsible for crafting robust architectural proposals and delivering Statements of Work (SOWs) that engineering teams can successfully execute. Through your collaborative interactions with our teams and clients, you’ll have an active role in shaping our customer’s experience from start to finish.

In partnership with the sales team, you will formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of the Google Cloud Platform. As a trusted customer advocate, you will help customers understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to these solutions. Additionally you will educate customers of all sizes on the value proposition of Cloud and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud or on-premise as needed.

Responsibilities

• Collaborate with sales and engineering teams to understand customer requirements and develop tailored cloud solutions using Google Cloud Platform services.
• Build strong relationships with key stakeholders and decision-makers to drive customer success and satisfaction.
• Specify the deliverables of services projects by developing detailed project Statement of work (SOWs).
• Put on consulting hat during stakeholder engagements and drive full stack thinking around both business and technology levers
• Assist the sales team with the preparedness and delivery of technical presentations, estimations, and Statements of Work.
• Be a technical and business consultant to our clients before, during, and after implementations.
• Differentiate 66degrees products and services from our competitors by understanding the market and industry intimately.
• Design and propose custom cloud based solutions for clients based on your research and their needs.
• Prepare demonstrations and proof of concept environments based on client requirements.
• Act as a technical resource for our team by continually bringing value and an innovative mindset to our projects.
• Assist with and perform deliverable work for clients to gain first-hand experience with solutions. 
• Embrace 66degrees team mentality by providing our team general support on new products and technology in the market.

Qualifications 

• 3+ years of experience working within Google Cloud Platform (GCP) or Azure/AWS; GCP Preferred.
• Professional level certification in GCP is required within first 90 days of employment.
• Experience strategizing, designing, architecting, and leading the deployment of scalable solutions on GCP, strongly preferred. 
• Experience with traditional and cloud infrastructure as well as cloud migrations.
• Experience with the primary managed data services within GCP, including Cloud Bigtable, Cloud Spanner, Cloud SQL, or BigQuery.
• Experience with using AI Platform, GE Agent Platform, Agent Studio, or BigQuery ML to manage and deploy machine learning models.
• Specify the deliverables of services projects by developing detailed project scopes of work (SOWs); Assist sales team with preparedness and delivery of technical presentations, estimations, and Statements of Work.
• Experience with container engines: Kubernetes, Docker, AWS Elastic Container Service.
• Experience with automation technologies including Terraform, Google Cloud Deployment Manager, AWS Cloud Formation or Microsoft Azure Automation
• Experience working with engineering and sales teams to elicit customer requirements.
• Ability to communicate across business units and the ability to interface with and communicate complex technical concepts to a broad range of internal and external stakeholders
• Advocate and demonstrate the value of the Google Cloud and service offerings to prospects.
• India: Willingness to work 12.30pm to 9.30pm IST shift for overlap with global team. 

Job Role

We’re looking for a CPQ Specialist to join our team of Salesforce Admins, Developers and Analysts. We’re looking for someone possessing a highly collaborative work style operating efficiently in a dynamic small-team
environment. You should be able to demonstrate knowledge and have a history of helping to deliver CPQ (Configure Price Quote) solutions as a technical resource. Ideally you will have some experience with Revenue Cloud as we will be migrating to that solution in the near-term future. This position can be remote or work from our Bengaluru office and will need to work hours that significantly overlap with our East Coast US based company hours.

Work you’ll do

Work within our Enterprise Applications Team to support the business and be responsible for helping configure CPQ to the designed specification, provide initial testing to ensure compliance, and assist both building out test scripts and User Acceptance Testing. You will also help support the Admins and Analysts with daily tasks, documentation, and tech debt remediation and other projects as presented by the business. You may also be asked to assist with other related applications such as DocuSign, Own Backup, Ring Lead and others.

Required Qualifications
• Salesforce CPQ, Admin & Platform I Developer Certified
• Experience with: Advanced Approvals, Price Rules, Advanced Order Management
• Functional knowledge of 3rd Party Applications: Document generation and eSignature, such as DocuSign
• Experience in onsite technical roles on full-lifecycle Lead-to-Cash projects, with strong application, integration, and data migration technical solution and implementation expertise Salesforce CPQ
• Integration expertise to ERP’s such as NetSuite, SAP, Sage or others
• Strong English oral and written communication skills

Preferred Qualifications

• Proficiency in Apex, Visualforce, Salesforce Lightning Components, and Salesforce APIs.
• Experience working on projects that included an integration to NetSuite.
• Salesforce Revenue Cloud Consultant Certified
• Ability to work independently and manage multiple assignments
• 5+ years of functional, hands-on Salesforce CPQ experience
• Deep CPQ experience for a SaaS, technology subscription businesses, to include renewals of contracts, add-ons or amendments to contracts, and co-termination of contracts.

Managing Principal Consultant - Credit Risk and Market Risk–driven regulatory and transformation initiatives 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

We are looking for an experienced MSD Consultant with deep knowledge of financial processes, core financial modules in Microsoft Dynamics 365 Finance & Operations (D365 F&O), and a strong focus on Controllership process transformation and driving automation initiatives. This role will also support the Glance transformation program to streamline reporting, automation, and visibility across finance functions.

Job Overview:

Key Responsibilities:

• Own the product roadmap for financial systems and collaborate with finance stakeholders (Controllership, AP, AR, Payroll, GL teams) to gather business requirements and translate them into actionable product features.
• Competencies in more than 5 modules listed below with eagerness to learn the new modules on the Job as per the need.

• Custodian of configuration required for change as part of the BAU organization, with documentation and audit trail.
• Experience with Electronic reporting and Management reporting framework of Microsoft Dynamics 365 to create management reports of the financials is preferred.
• Conduct fit-gap analysis and solution design for any new financial capabilities or customizations needed in the system, working closely with development teams.
• Partner with cross-functional teams (engineering, finance, operations, etc.) to drive end-to-end project delivery, from scoping and development to testing and deployment.
• Lead data migration and system upgrades, ensuring seamless transitions with minimal disruption to financial operations.
• Provide training and support to finance teams to ensure effective use of D365 F&O modules and automated solutions.
• Stay up-to-date on the latest developments and new features within D365 F&O and identify opportunities to leverage these for greater efficiency and automation.
• Required Skills and Qualifications:
• 6+ years of experience in platform product management or consulting with a focus on financial systems, particularly in Microsoft Dynamics 365 Finance & Operations.
• Strong understanding of finance processes, including budgeting, general ledger, AP/AR, Project management and accounting , cash management, and financial close processes.
• Hands-on experience with core financial modules in D365 F&O, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project management and Accounting and Bank Management.
• Solid understanding of financial data, reporting, and compliance requirements, with the ability to ensure system alignment with global accounting standards.
• Experience leading fit-gap analysis, solution design, and customization efforts within D365 F&O to meet specific business needs.
• Excellent communication and interpersonal skills, with the ability to work closely with finance, IT, and business leaders to align system solutions with business goals.
• Familiarity with data integration, migration, and managing upgrades or updates within ERP systems.
• Problem-solving mindset, with the ability to analyze financial processes, identify inefficiencies, and propose automated solutions.

Preferred Qualifications:

• Education: CA, MBA Finance, Economics, Engineering or related fields.
• Certifications in Microsoft Dynamics 365 Finance & Operations (e.g., MB-310, MB-300).
• Experience with other automation tools such as Power Automate, Robotic Process Automation (RPA), or other finance-related automation platforms will be an added advantage.
• Familiarity with the broader Microsoft Power Platform (Power BI, PowerApps, etc.) to enhance financial reporting and analytics will be an added advantage.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary:

 Selects, develops and evaluates staff to ensure efficient operation of the function. Responsible for directing and executing day-to-day operations. Oversees delivery of services or functions of the group in accordance with organizational objectives. Recommend and implement operational improvements. Participates in annual budget process, periodic forecasting, and periodic analysis of operations performance.

Job Responsibilities:

• Leadership & Strategy:
• Lead the IT team responsible for the Workday application, providing direction, mentorship, and support.
• Develop and implement strategic plans for the Workday platform to align with business objectives.
• Collaborate with senior leadership to identify opportunities for leveraging Workday to improve business processes.
• Project Management:
• Oversee the planning, execution, and delivery of Workday-related projects.
• Ensure projects are completed on time, within scope, and within budget.
• Manage stakeholder expectations and communicate project status effectively.
• Technical Expertise:
• Provide technical guidance and support for the Workday application, including configuration, integration, and troubleshooting.
• Stay updated on the latest Workday features and best practices to ensure the platform is utilized to its full potential.
• Coordinate with vendors and external partners to resolve issues and implement enhancements.
• Operational Excellence:
• Ensure the stability, security, and performance of the Workday application.
• Develop and enforce policies and procedures for system use and data management.
• Monitor system performance and implement improvements as needed.
• Team Development:
• Foster a collaborative and innovative team environment.
• Identify training and development opportunities for team members.
• Conduct performance reviews and provide constructive feedback.

Mandatory Skills

• Be able to work with the business team to document business requirements.

• Can analyze requirements to come up with design options by assessing impact on associated up-stream and down-stream systems, tools and processes.
• Work with the business and internal WD team to help decide on the optimal design.
• Be able to independently work on configuring/building the design in the system.
• Document design and build specifications.
• Can come up with the testing scenarios and requirements for testing.
• Have about 8-10+ years of hands-on experience in implementing Workday as a core WD expert in a global setup.
• Can work as a ‘go to’ in-house expert for providing technical solution to the HR team globally.  
• A strategic thinker to:
• Collaborate with senior leadership to identify opportunities for leveraging Workday to improve business processes
• Be an innovator to promote process automation using WD and non-WD tools.
• Drive AI solution by working with WD vendor or internal AI team.
• Some experience on managing the delivery would be a plus
• Be a mentor to help team advance their technical skills.
• Strong communication and inter-personal skills.
• Have contributed on WD community is desirable skill. 

Preferred Skills:

• Workday certification(s).
• Experience with Workday integrations and reporting.
• Knowledge of HR processes and systems.

Shift Timing: 1:30 PM IST to 10:30 PM IST

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Product Adoption SMEs at Netskope are responsible for leading the following activities for their respective product areas. This role will focus on the inline security products of Netskope (CASB, SWG, and Client)

• Acting as the Subject Matter Expert (SME) for Inline Cloud Access Security Broker (CASB), Secure Web Gateway (SWG), and Netskope Client product areas.
• Providing Tier-3 level technical assistance to the Customer success (CS) organization (TCSMs and TAMs) regarding product of expertise.
• Leading enablement for frontline teams on inline fundamentals and advanced deployment scenarios.
• Acting as a Feature Design Advisor, translating real-world networking challenges into engineering requirements.

Qualifications:

• Previous experience as a solution architect, consultant, technical marketing engineer or system administrator building, architecting or deploying security solutions
• Previous experience building test labs and reverse engineering product functionality expected behavior.
• Proven track record using it to help drive adoption of products for customers
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design, deployment and adoptions of products and solutions
• Proven hands-on experience with information security solutions such as CASB, Secure Web Gateway, NGFW, SIEMs, SAML/SSO, and clients.
• Strong knowledge of LDAP, Active Directory, SAML, SSO, RBAC
• Strong knowledge of Security Architecture, Design and Operations
• Knowledge of security and cryptography
• Prior experience in early stage startups
• Self-starter that can work independently and exercise judgment on a regular basis with minimal oversight along with a 'can do' attitude with a willingness to take a hands-on approach
• Strong communication (written and verbal) and presentation skills, both internally and externally
• Strong problem-solving skills
• Must be willing and able to travel occasionally 
• Relevant Bachelor's degree; preference for computer science or related degrees

Responsibilities :

• Customer-facing:
• Participate in customer engagements (cadence calls, escalations, etc.) providing subject matter expertise when needed.
• Lead and participate in customer webinars and office hour sessions.
• Create content and knowledge base articles to help enable internal employees and customers.
• Participate in technical customer advisory board meetings.

Netskope internal:

• Be the go-to contact for the Customer Experience team for questions about best practices in assigned solution areas. 
• Maintain a regular communication cadence with Engineering, Platform Engineering, and Product Management of the product area(s); 
• maintain a list of key supportability requests and feedback from the team for the product area.
• Participate in internal PRD, design document and TOI reviews for each feature in the product area.
• Have a detailed understanding of the upcoming product roadmap and flag the impact on existing customers.
• Create, maintain, and deliver best practices content (including workshops) for the assigned solution/s based on team feedback and peer reviews.
• Represent CX in all Global Virtual Team for assigned product area(s), and share key learnings with the CX team in a structured format.
• Routinely train the CX team as best practices evolve, and share it during internal training sessions to ensure that that content is available.
• Continuously evaluate the efficacy of available documentation for the assigned solution areas, and work with the techpubs team to improve documentation based on team feedback

About the Role:

Solutions Consultants at Razorpay are the linchpin of our enterprise sales team. In this US-shift role, you will be the technical and strategic partner to our Cross-Border (CB) sales team based out of US, focused on enabling US-based businesses to accept and collect payments from Indian customers and businesses. You will bridge the gap between complex cross-border payment challenges and Razorpay's solutions — spanning Indian payment methods, FX settlement into US accounts, regulatory compliance, and reconciliation.

This is not a traditional pre-sales role. It's a chance to be a change leader and a revenue catalyst at the intersection of India's growing digital economy and US market demand. You'll be the voice of the US merchant to our product team, the trusted expert alongside our CB sales team, and the go-to advisor for US businesses navigating the complexities of collecting payments from India.

What matters most is strong problem-solving ability, consultative instincts, and the drive to deeply understand a high-growth domain.

What You'll Do

• Own Cross-Border Solutions for US Merchants: Serve as the primary solutions partner for US-based businesses looking to accept payments from Indian customers, importers, and enterprises. You will architect end-to-end cross-border payment flows — covering Indian payment method acceptance (UPI, cards, netbanking, wallets), FX conversion, settlement into US bank accounts, and reconciliation — tailored to the specific operational and compliance needs of US-facing merchants. You will operate in the US time zone, engaging directly with merchant finance, product, and operations teams during US business hours.
  
  
• Solve Big Problems: Work closely with our CB enterprise sales team to understand customer business goals, challenges, and technical pain points. You'll architect solutions that address their most complex payment problems — from integrating Indian payment rails into a US merchant's checkout flow, to managing settlement latency and currency risk. In-depth understanding of Razorpay's CB product suite is essential; a willingness to ramp up quickly is equally valued.
  
  
• Craft Strategic Narratives: Create and deliver compelling presentations, detailed solution documents, and business proposals. You'll translate complex concepts — Indian payment method penetration, RBI outward remittance regulations, FX rates, settlement timelines — into clear, executive-level narratives that demonstrate Razorpay's unique value and quantify business impact for the US merchant.
  
  
• Drive Revenue: Act as a critical enabler for our CB enterprise sales pipeline. You'll lead technical discussions, build compelling solution demonstrations, and author detailed RFP responses for major deals. Your ability to communicate complex India-specific payment dynamics to US-based finance and technology teams will directly influence our revenue attainment goals.
  
  
• Be a Cross-Border Domain Expert: Drive the strategic viewpoint of the CB organization on specific US merchant verticals (e.g., US e-commerce platforms selling to India, US SaaS companies with Indian subscriber bases, US educational institutions, gaming companies). Use your knowledge of Indian consumer payment behaviour, regulatory frameworks governing outward remittances, and cross-border settlement dynamics to shape solutions that solve systemic problems for US merchants operating in the Indian market.
  
  
• Connect the Dots: Collaborate with CB sales, product, engineering, and compliance teams to ensure a seamless end-to-end process — from solution design to successful deployment. You'll be the go-to resource for connecting Razorpay's cross-border technology to real-world business value for US merchants collecting from India.
  
  
• Champion Knowledge: Contribute to our internal knowledge base on cross-border use cases, US merchant profiles, and India payment flows. Foster a culture of expertise by mentoring peers and authoring documentation that elevates the entire CB solutions team.
  
  

What We're Looking For

• Problem Solver: Proven creative problem-solving ability with a track record of leading and delivering full-lifecycle projects. You can demonstrate how to turn complex, multi-party challenges — whether in payments, enterprise software, consulting, or any B2B domain — into clear, actionable solutions.
  
  
• Domain Background: 2–3 years of experience in payments, fintech, enterprise SaaS, consulting, or a solutions/sales-related role. Fintech or cross-border payments experience is a strong plus, but not a dealbreaker — we value learning agility and consultative instincts. Candidates from B2B SaaS, international trade, enterprise software, or management consulting backgrounds are encouraged to apply.
  
  
• Cross-Border & India Payment Awareness: Exposure to Indian payment systems (UPI, card networks, netbanking), outward remittance regulations, or international settlement flows is a significant advantage. For candidates without direct CB experience, we expect curiosity about India's payment landscape, comfort navigating regulatory complexity, and a structured approach to learning the domain quickly.
  
  
• Technical Practitioner: Hands-on experience with technology is important. You should be comfortable with APIs, technical definitions, and stitching together solutions across different platforms and partner ecosystems. Leverage AI to build & win complex deals 

• US Shift Readiness: This role requires you to work in the US time zone (evening IST / US business hours) on a regular basis. You should be comfortable with async-first communication, independent decision-making, and engaging US-based merchant stakeholders. Proactive communication and reliability across time zones are non-negotiable.
  
  
• Enterprise Advisor: Demonstrated expertise in providing advisory and guidance on large enterprise deployments and complex technical integrations, with a history of identifying and converting additional business opportunities within existing accounts.
  
  
• Influential Communicator: Exceptional verbal, presentation, and written communication skills. You have a proven ability to create and deliver technical and business-focused presentations that influence US-based finance, operations, or C-suite audiences — especially when explaining India-specific nuances in an accessible way.
  
  
• Documentation Finesse: Established ability to craft compelling presentations, solution documents, and RFP responses that tell a clear story and drive decisions.
  
  

Education: An engineering background with an MBA is preferred, but not mandatory. What matters is the ability to think analytically, communicate credibly with both technical and business audiences, and own outcomes end-to-end.

Senior Certinia Professional Services (PSA) Cloud Administrator – India

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud customer experience software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our people- and team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

To support our continued growth, we are seeking a Senior Certinia PSA Cloud Administrator to join our Business Technology Applications Delivery team. This senior role will be the technical owner and primary hands‑on admin for our mission‑critical Professional Services Automation (PSA) and Customer Success solutions built on Salesforce and Certinia (FinancialForce).

The ideal candidate combines deep solution mindset with advanced PSA Administration skills and Salesforce Admin skills and has a strong track record building scalable solutions for high‑growth SaaS organizations.

 Key Responsibilities

• Serve as the lead developer for PS Cloud initiatives, guiding solution design, defining technical standards, and partnering with business stakeholders to translate requirements into scalable solutions.
• Hands-on experience in Certinia PSA configuration in configuring project, milestones, resource scheduling, time/expense, billing, and revenue forecasting.
• Experience with Salesforce Flows, user role, field level security, automation rules, and reporting dashboards.
• Maintain and govern PSA system data, ensuring accuracy in project records, resource allocations, and time tracking.
• Possesses deep, hands-on implementation and configuration of core Certinia PSA modules, including projects, milestones, resource requests, assignments, and timecards. Drive continuous improvement of our PSA solution.
• Leverage deep knowledge of the PSA data model, object relationships, and end-to-end services processes to architect and implement effective solutions.
• Stay current with Certinia platform releases and proactively recommend the adoption of new features (e.g., Workspaces, Work Planner, Intelligent Staffing, Forecasting).
• Utilize strong debugging, problem-solving, and analytical skills to resolve technical issues and maintain platform health.
• Act as the primary point of contact for PSA-related questions, escalations, enhancements, and training.

• Partner closely with Professional Services, Customer Success, and RevOps leaders to translate strategic business goals into scalable technical solutions.
• Support UAT and change management activities for features and processes implemented.

Key Requirements:

• Bachelor’s/master’s degree in computer science, Information Science, or related technical field (or equivalent experience).
• 5+ years of progressive experience on the Salesforce platform as Senior Consultant, or Senior Admin roles.
• 3+ years of hands‑on Certinia (FinancialForce) experience, focused on PS Cloud (PSA); Customer Success experience strongly preferred.
• PSA System Administration certification is required.
• Salesforce Advanced Admin certification required.
• Lead solution design and development across Salesforce and Certinia PS Cloud
• Deep familiarity with PSA concepts (project financials, utilization, revenue, time & expense) in a SaaS or services context.
• Strong analytical, problem‑solving, and troubleshooting skills with a focus on performance, scalability, and maintainability.
• Excellent communication skills; able to explain technical designs and trade‑offs to both technical and business stakeholders.
• Experience working in Agile or iterative delivery environments is preferred.
• PSA implementation experience is preferred.

Why You’ll Love This Role:

• You’ll be the senior authority for our Certinia PSA and Customer Success stack, directly shaping how we operate and scale our global services business.
• You’ll own both solution and hands‑on delivery, leading key design decisions while still writing the critical pieces of code and integration logic.
• You’ll collaborate with senior leaders across Professional Services, Success, and RevOps, with clear visibility into how your work impacts margins, utilization, and customer outcomes.

Overview

At Cognite, the Strategic Technical Advisor (Operations) acts as the operational "North Star" for our most complex, large-scale programs. This role is the bridge between global program leadership and the partner-led teams responsible for the long-term maintenance and reliability of the CDF platform.

Your mission is to ensure that the partner transitions from "building" to "operating" with world-class proficiency. You are the guardian of Operational Integrity. You ensure that distributed teams remain aligned with Cognite’s operational standards through influence, expert advisory, and technical vetting. You don't manage the day-to-day tickets; instead, you establish the "Operational Gold Standard"—the patterns for monitoring, performance, and platform health—and advise the partner on how to scale them.

Location & Travel: Based in Bangalore, India with some travel expected

What You’ll Do

1. The "Operational Gold Standard" & Prototyping

• Operational "Spiking": Before the partner implements a new operational workflow (e.g., automated scaling, new monitoring stack, or complex platform upgrade), you perform an "Operational Spike." You prototype the configuration to identify reliability risks and performance bottlenecks early and coordinate approval with the overarching technical governance team.
• Prescribing Runbooks: You act as a consultant to partner teams, advising on the logic and standards required for high-tier monitoring and CI/CD. Your role is to provide the "Gold Standard" methodology, mentoring the enterprise on how to adopt and implement these frameworks at scale.
• Operational Asset Management: Own the technical knowledge repository for platform operations. You ensure that all troubleshooting patterns, root-cause analyses, and optimization blueprints are documented to prevent knowledge silos in the partner team.

2. Operational Advisory & Governance

• Technical Audit of "Run": You develop and lead a technical audit framework for platform operations. You perform periodic "Deep Dives" into the partner’s platform configurations and maintenance scripts to independently assess if they meet Cognite’s standards for security and stability.
• SLO/SLI Stewardship: Audit the partner’s performance against Service Level Objectives (SLOs). You advise them on how to define and track meaningful indicators (SLIs) for data latency, API availability, and system throughput.
• Operations Vetting: Provide high-level technical advisory to ensure the partner implements platform upgrades and patches correctly. You act as the guardian of platform health without owning the daily operational tasks.

3. Scaling, Feedback Loops & Triaging Excellence

• Triaging Strategy & Upskilling: You are responsible for maturing the partner's ability to diagnose complex issues. You create "Triage Playbooks" and logic trees to teach partner resources how to systematically distinguish between source system issues (OT/IT), partner configuration errors, and Cognite product bugs.
• Training & Operational Onboarding: Create training paths focused on Site Reliability Engineering (SRE) principles within the CDF ecosystem. You support the onboarding of partner resources to ensure they operate the platform at "Cognite-grade" proficiency.
• Internal Product Feedback (Ops Focus): Act as the voice of the program to Cognite’s Product teams. You advocate for "serviceability" features—identifying where the product needs better observability or automated triaging tools to reduce the partner's operational overhead.

Who You Are

• 8–10+ years of experience in Platform Engineering, SRE, or Technical Operations Architecture.
• Technical Depth: Expert-level knowledge of cloud infrastructure (Azure/GCP), Kubernetes, CI/CD automation, and large-scale data platform monitoring.
• The "Advisory" Mindset: You excel at teaching others how to fish. You are comfortable being the "Auditor" who identifies gaps in the partner's operational discipline and provides the roadmap to fix them.

Traits That Make You Thrive

• Operational Rigor: You believe that manual intervention is a bug and that automated, observable systems are the only way to scale.
• Patience & Mentorship: You enjoy seeing a partner team mature from reactive firefighting to proactive platform stewardship.

Predictive Thinking: You have a "sixth sense" for platform instability and intervene through advisory before a crisis occurs.

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

Overview

At Cognite, the Strategic Technical Advisor (Operations) acts as the operational "North Star" for our most complex, large-scale programs. This role is the bridge between global program leadership and the partner-led teams responsible for the long-term maintenance and reliability of the CDF platform.

Your mission is to ensure that the partner transitions from "building" to "operating" with world-class proficiency. You are the guardian of Operational Integrity. You ensure that distributed teams remain aligned with Cognite’s operational standards through influence, expert advisory, and technical vetting. You don't manage the day-to-day tickets; instead, you establish the "Operational Gold Standard"—the patterns for monitoring, performance, and platform health—and advise the partner on how to scale them.

Location & Travel: Based in Bangalore, India with some travel expected

What You’ll Do

1. The "Operational Gold Standard" & Prototyping

• Operational "Spiking": Before the partner implements a new operational workflow (e.g., automated scaling, new monitoring stack, or complex platform upgrade), you perform an "Operational Spike." You prototype the configuration to identify reliability risks and performance bottlenecks early and coordinate approval with the overarching technical governance team.
• Prescribing Runbooks: You act as a consultant to partner teams, advising on the logic and standards required for high-tier monitoring and CI/CD. Your role is to provide the "Gold Standard" methodology, mentoring the enterprise on how to adopt and implement these frameworks at scale.
• Operational Asset Management: Own the technical knowledge repository for platform operations. You ensure that all troubleshooting patterns, root-cause analyses, and optimization blueprints are documented to prevent knowledge silos in the partner team.

2. Operational Advisory & Governance

• Technical Audit of "Run": You develop and lead a technical audit framework for platform operations. You perform periodic "Deep Dives" into the partner’s platform configurations and maintenance scripts to independently assess if they meet Cognite’s standards for security and stability.
• SLO/SLI Stewardship: Audit the partner’s performance against Service Level Objectives (SLOs). You advise them on how to define and track meaningful indicators (SLIs) for data latency, API availability, and system throughput.
• Operations Vetting: Provide high-level technical advisory to ensure the partner implements platform upgrades and patches correctly. You act as the guardian of platform health without owning the daily operational tasks.

3. Scaling, Feedback Loops & Triaging Excellence

• Triaging Strategy & Upskilling: You are responsible for maturing the partner's ability to diagnose complex issues. You create "Triage Playbooks" and logic trees to teach partner resources how to systematically distinguish between source system issues (OT/IT), partner configuration errors, and Cognite product bugs.
• Training & Operational Onboarding: Create training paths focused on Site Reliability Engineering (SRE) principles within the CDF ecosystem. You support the onboarding of partner resources to ensure they operate the platform at "Cognite-grade" proficiency.
• Internal Product Feedback (Ops Focus): Act as the voice of the program to Cognite’s Product teams. You advocate for "serviceability" features—identifying where the product needs better observability or automated triaging tools to reduce the partner's operational overhead.

Who You Are

• 10–15+ years of experience in Platform Engineering, SRE, or Technical Operations Architecture.
• Technical Depth: Expert-level knowledge of cloud infrastructure (Azure/GCP), Kubernetes, CI/CD automation, and large-scale data platform monitoring.
• The "Advisory" Mindset: You excel at teaching others how to fish. You are comfortable being the "Auditor" who identifies gaps in the partner's operational discipline and provides the roadmap to fix them.

Traits That Make You Thrive

• Operational Rigor: You believe that manual intervention is a bug and that automated, observable systems are the only way to scale.
• Patience & Mentorship: You enjoy seeing a partner team mature from reactive firefighting to proactive platform stewardship.
• Predictive Thinking: You have a "sixth sense" for platform instability and intervene through advisory before a crisis occurs.

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

POSITION OVERVIEW:

Syner-G seeks a Manager/Senior Manager of Regulatory Affairs to provide regulatory consulting to a large, global pharmaceutical Client in the areas of Chemistry, Manufacturing, and Controls (CMC), to ensure compliance with FDA, EMA, and global regulatory requirements (with a focus on post-approval).  A successful candidate will have a proven track record of applying scientific principles to solve challenges.

WORK LOCATION:

Remote position based in Bangalore, Chennai, Hyderabad, or Mumbai, with pan-India operations.

KEY RESPONSIBILITIES:

(This list is not exhaustive and may be supplemented or changed as necessary.)

• Demonstrating strong ownership, initiative and accountable for the delivery of all regulatory milestones for assigned products through the product lifecycle.
• Actively contributes to strategic discussions and decision-making processes.
• Possesses excellent communication skills, exhibit strong leadership potential in multicultural settings and ability to communicate complex issues in a succinct and logical manner.
• Contribute to the development of CMC regulatory strategies and submission documents for post approval pharmaceutical products with the ability to execute tasks independently in accordance with US, EMA & global regulations and ICH guidance.
• Execute regulatory strategies by leading the authoring and review of global CMC submissions and ancillary documentation to support post-approval supplements/variations, and responses to health authority questions using established business process and submissions tools.
• Collaborate with CLIENT and external partners to support compliant execution of change management and conduct all activities with an unwavering focus on regulatory conformance.
• Demonstrated flexibility in responding to changing priorities or dealing with unexpected events.
• Coordinate timely and accurate responses to the Regulatory agency questions (RTQs) on CMC content.
• Responsible for regulatory operational activities including organizing, tracking, and sending submissions for publishing for the US and other International Markets.
• Provide regulatory change control assessments and strategize post-approval implementation and applicable regulatory reporting.
• Perform regulatory reviews of technical/development documents such as certificate of analysis (CoA), analytical test methods, specifications, and stability protocol/report/data.
• Support and prepare other CMC ad-hoc requests at the pre & post-approval stage of the product.
• Author/compile documentation for regulatory submission packages including post approval submissions, information request updates, and new markets registration, source of supply changes for submission to global regulatory agencies.
• Proactively ensure all regulatory documents are prepared accurately and completed in a timely manner towards project completion.
• Maintains knowledge of current FDA, EU, global regulations and guidance’s applicable to marketed products.
• Assess and communicate potential regulatory risks and product mitigation strategies.
• Identify, communicate and escalate potential regulatory issues to concerned CMC team/management, as needed.
• May manage a team of two (2) to four (4) individual contributors in support of project execution.
• Ability to lead a team of direct or matrixed colleagues to deliver on business commitments and project timelines.
• Potential for pre-approval submissions (IND/CTA/IMPD) authoring depending upon prior experience and expertise.

QUALIFICATIONS AND REQUIREMENTS:

Education:

• Bachelor’s or Master’s degree required in sciences, Pharmacy, Biological sciences, Engineering, or related field, Advanced degree preferred.

Experience:

• Minimum seven (7) years of CMC post approval submissions or relevant experience, which may include regulatory, research, manufacturing, analytical methods development, quality control, or related fields.
• Minimum 5 years’ experience in post approval CMC authoring and review of CMC sections in Module 1, 2, and 3 for the post-approval regulatory filings required.
• Demonstrated superior oral and written communication skills, as well as interpersonal skills; detail-oriented and well organized.
• Working knowledge of the US and European regulations and ICH guidances.
• Extensive knowledge of pharmaceutical development, specifications, release and stability of drug products and substances.
• Strong knowledge and experience of working in cGMP environment preferred.
• Hands on experience in regulatory systems and tools for authoring and change controls assessment is a plus (i.e. EDMS, Veeva Vault, Trackwise).
• Demonstrated ability to prioritize and handle multiple projects simultaneously.
• Proactive and self-motivated; ability to take initiative.
• Strong work ethic and desire to thrive in a fast-paced, deadline-driven environment.
• Prior Supervisory experience in pharmaceutical industry is a plus.

Skills and Attributes:

• Excellent written and verbal communication skills
• Strong organizational and project management abilities
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Proactive, detail-oriented, and self-motivated with a strong work ethic

Role Overview 

As a Part‑Time Residential Mortgage Loan Underwriter Consultant at JazzX AI, you will leverage your deep expertise in underwriting to build AI-technology to support mortgage underwriting activities. You will work closely with engineering, and product teams to convert real-world underwriting decisions into robust AI logic. 

Contract Duration: 6 months (potential to extend up to 12 months) 

Key Responsibilities:

• Underwriting & File Assessment
  • Underwrite a variety of residential mortgage loan files (purchase, rate‑term refinance, cash‑out refinance) per Fannie Mae DU and Freddie Mac LP guidelines.
  • Document underwriting rationale, risk profiles, and exception handling. 

• Process Mapping & Rule Development
  • Deconstruct end-to-end underwriting workflows—from borrower qualification and income/asset verification to AUS findings and final approval.
  • Identify critical decision points and edge cases crucial for AI modeling. 

• Model Validation & Feedback
  • Blind-test AI-generated underwriting recommendations against manual assessments.
  • Provide granular feedback to engineering teams to fine-tune decision rules and confidence thresholds. 

• Knowledge Transfer & Training
  • Create clear, actionable guides on complex topics (e.g., compensating factors, manual AUS overrides, GSE compliance).
  • Host virtual workshops or Q&A sessions to transfer domain knowledge to cross-functional teams. 

Required Qualifications 

• Experience: 4–10 years in residential mortgage underwriting at a senior or specialist level.
• GSE Mastery: Deep, hands-on knowledge of Fannie Mae DU and/or Freddie Mac LP guidelines.
• Analytical Acumen: Proven ability to assess borrower credit, income, assets, and collateral with accuracy and consistency.
• Communication: Exceptional verbal and written skills to articulate underwriting logic and decision processes.
• Consulting Approach: Comfortable in an iterative environment, providing structured feedback to product and engineering teams. 

Preferred Qualifications 

• Experience at large retail or independent mortgage lenders (e.g., Wells Fargo, Rocket Mortgage, Chase).
• Background in manual underwriting, AUS overrides, or secondary market delivery.
• Familiarity with post-closing QC, servicing reviews, and secondary market delivery processes.
• Prior involvement in technology or automation initiatives within mortgage operations. 

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

The solution architect is a key member of the professional services team responsible for the  design and architecture of Zuora solutions. The position requires strong consulting skills with  the ability to effectively command a room. The solution architect plays a lead role during the  implementation, identifying and documenting client business requirements, mapping and  configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

WHAT YOU’LL ACHIEVE

• Solution design using the full Zuora product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Zuora Partners

About You

• Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology  consulting or product company, delivering moderate to complex ERP, billing,  revenue, procurement and/or CRM solutions.
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
• Experience in Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to  deliver exceptional customer results in a rapid paced implementation environment
• Experience with accounting and be able to converse effectively with Finance teams
• Experience managing tasks on multiple projects simultaneously

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

The solution architect is a key member of the professional services team responsible for the  design and architecture of Zuora solutions. The position requires strong consulting skills with  the ability to effectively command a room. The solution architect plays a lead role during the  implementation, identifying and documenting client business requirements, mapping and  configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

WHAT YOU’LL ACHIEVE

• Solution design using the full Zuora product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Zuora Partners

About You

• Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology  consulting or product company, delivering moderate to complex ERP, billing,  revenue, procurement and/or CRM solutions.
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
• Experience in Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to  deliver exceptional customer results in a rapid paced implementation environment
• Experience with accounting and be able to converse effectively with Finance teams
• Experience managing tasks on multiple projects simultaneously

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Customer Care Leads have advanced knowledge of the travel industry, its key suppliers, their products and services, global geography, and local market nuances. Customer Care Leads possess the highest levels of technical, professional, and customer service skills in the service organization.

Responsible and accountable for dealing with escalations, Customer Care Leads are innate problem solvers and critical thinkers who leverage all resources to find the best outcomes for customers and users. You are highly motivated and driven to success, able to thoroughly examine all aspects of escalations and complaints to provide resolutions, redress damages to brand image, and provide compensation as needed.

Customer Care Leads are critical collaborators who provide debriefs to all stakeholders and highlight learning opportunities.

What You’ll Do:

• Prioritize and respond to support inquiries and escalations via calls, email, and chat while meeting agreed SLAs
• Work and resolve escalations submitted to them when a customer has been negatively impacted due to several possible reasons, including product errors, consultant errors, supplier errors, customer errors, etc.
• Review various systems and tools for cases, including PNR notes/booking details, all interactions related to a booking ID, all slack channels for any threads associated with booking ID, GDS/NDC/Voyager/Reszerver, and Stripe/Expense for any financials/refunds
• Reach out to Support Finance to review any charges/refunds from suppliers to Suppliers to validate any information
• Analyzes the root causes of all escalations through thorough review
• Find a resolution to issues in a timely and cost-effective manner and work quickly to put the fix in place
• Communicate externally with the customer throughout the case and provide final communication with RCA and Action to Resolve
• Provide debriefs to customer and/or company administrators when appropriate, including steps being taken to avoid repeat issues
• Gain renewed trust with existing customer accounts through exceptional customer service and effective problem solving
• Oversee refunds, write-offs, compensation, etc. for customers when an issue is caused by an internal error
• Notify Customer Success, Product, or Technical teams of any platform issues through Jira tickets
• Provide comprehensive feedback and follow up to Travel Consultants, frontline Managers, Senior Leadership, L&D, CSMs, or Product teams where necessary to address issues, product failures, or training requirements
• Document all inquiries, requests, resolutions, and follow-up tasks
• Work proactively with the appropriate internal teams on Sevs to determine the customers impacted, the path to resolution, and will resolve each instance
• Escalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelines
• Be courteous and empathetic with all customers, balancing finding mutual resolution with providing excellent customer service
• Meet SLA performance metrics and communicate timelines to customers
• Provide best in class service mirroring our brand reputation

What We’re Looking For:

• 9+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel
• 5+ years with multiple GDS experience (Sabre, Amadeus, Galileo) to advanced level - MANDATORY REQUIREMENT
• Intermediate level Sabre (Sabre 4 native) required
• IATA accreditation (WWAFT/WAII/BA2)
• In-depth knowledge of industry practices, key suppliers, and their products and services
• Customer Service experience within a contact center or customer facing role
• Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform
• Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends) as we scale our support organization
• Self-starter who can manage a high volume of work and on-call customer conversations when necessary
• An empathetic disposition with the ability to maintain a professional attitude at all times
• An independent thinker who is able to use available resources to action resolutions to escalated problems
• A skilled communicator with excellent verbal and written communication
• Exceptional communication and interpersonal skills
• Demonstrated ability with de-escalation and conflict resolutions 
• Strong grasp of global geography and local market nuances
• Dedicated to promoting a growth mindset and continuous improvement
• Proven success in gaining the trust and building relationships with C-suite customers and frequent travelers

Customer Care Leads have advanced knowledge of the travel industry, its key suppliers, their products and services, global geography, and local market nuances. Customer Care Leads possess the highest levels of technical, professional, and customer service skills in the service organization.

Responsible and accountable for dealing with escalations, Customer Care Leads are innate problem solvers and critical thinkers who leverage all resources to find the best outcomes for customers and users. You are highly motivated and driven to success, able to thoroughly examine all aspects of escalations and complaints to provide resolutions, redress damages to brand image, and provide compensation as needed.

Customer Care Leads are critical collaborators who provide debriefs to all stakeholders and highlight learning opportunities.

What You’ll Do:

• Prioritize and respond to support inquiries and escalations via calls, email, and chat while meeting agreed SLAs
• Work and resolve escalations submitted to them when a customer has been negatively impacted due to several possible reasons, including product errors, consultant errors, supplier errors, customer errors, etc.
• Review various systems and tools for cases, including PNR notes/booking details, all interactions related to a booking ID, all slack channels for any threads associated with booking ID, GDS/NDC/Voyager/Reszerver, and Stripe/Expense for any financials/refunds
• Reach out to Support Finance to review any charges/refunds from suppliers to Suppliers to validate any information
• Analyzes the root causes of all escalations through thorough review
• Find a resolution to issues in a timely and cost-effective manner and work quickly to put the fix in place
• Communicate externally with the customer throughout the case and provide final communication with RCA and Action to Resolve
• Provide debriefs to customer and/or company administrators when appropriate, including steps being taken to avoid repeat issues
• Gain renewed trust with existing customer accounts through exceptional customer service and effective problem solving
• Oversee refunds, write-offs, compensation, etc. for customers when an issue is caused by an internal error
• Notify Customer Success, Product, or Technical teams of any platform issues through Jira tickets
• Provide comprehensive feedback and follow up to Travel Consultants, frontline Managers, Senior Leadership, L&D, CSMs, or Product teams where necessary to address issues, product failures, or training requirements
• Document all inquiries, requests, resolutions, and follow-up tasks
• Work proactively with the appropriate internal teams on Sevs to determine the customers impacted, the path to resolution, and will resolve each instance
• Escalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelines
• Be courteous and empathetic with all customers, balancing finding mutual resolution with providing excellent customer service
• Meet SLA performance metrics and communicate timelines to customers
• Provide best in class service mirroring our brand reputation

What We’re Looking For:

• 9+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel
• 5+ years with multiple GDS experience (Sabre, Amadeus, Galileo) to advanced level - MANDATORY REQUIREMENT
• Intermediate level Sabre (Sabre 4 native) required
• IATA accreditation (WWAFT/WAII/BA2)
• In-depth knowledge of industry practices, key suppliers, and their products and services
• Customer Service experience within a contact center or customer facing role
• Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform
• Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends) as we scale our support organization
• Self-starter who can manage a high volume of work and on-call customer conversations when necessary
• An empathetic disposition with the ability to maintain a professional attitude at all times
• An independent thinker who is able to use available resources to action resolutions to escalated problems
• A skilled communicator with excellent verbal and written communication
• Exceptional communication and interpersonal skills
• Demonstrated ability with de-escalation and conflict resolutions 
• Strong grasp of global geography and local market nuances
• Dedicated to promoting a growth mindset and continuous improvement
• Proven success in gaining the trust and building relationships with C-suite customers and frequent travelers

Customer Care Leads have advanced knowledge of the travel industry, its key suppliers, their products and services, global geography, and local market nuances. Customer Care Leads possess the highest levels of technical, professional, and customer service skills in the service organization.Responsible and accountable for dealing with escalations, Customer Care Leads are innate problem solvers and critical thinkers who leverage all resources to find the best outcomes for customers and users. You are highly motivated and driven to success, able to thoroughly examine all aspects of escalations and complaints to provide resolutions, redress damages to brand image, and provide compensation as needed.Customer Care Leads are critical collaborators who provide debriefs to all stakeholders and highlight learning opportunities.

What You’ll Do:

• Prioritize and respond to support inquiries and escalations via calls, email, and chat while meeting agreed SLAs
• Work and resolve escalations submitted to them when a customer has been negatively impacted due to several possible reasons, including product errors, consultant errors, supplier errors, customer errors, etc.
• Review various systems and tools for cases, including PNR notes/booking details, all interactions related to a booking ID, all slack channels for any threads associated with booking ID, GDS/NDC/Voyager/Reszerver, and Stripe/Expense for any financials/refunds
• Reach out to Support Finance to review any charges/refunds from suppliers to Suppliers to validate any information
• Analyzes the root causes of all escalations through thorough review
• Find a resolution to issues in a timely and cost-effective manner and work quickly to put the fix in place
• Communicate externally with the customer throughout the case and provide final communication with RCA and Action to Resolve
• Provide debriefs to customer and/or company administrators when appropriate, including steps being taken to avoid repeat issues
• Gain renewed trust with existing customer accounts through exceptional customer service and effective problem solving
• Oversee refunds, write-offs, compensation, etc. for customers when an issue is caused by an internal error
• Notify Customer Success, Product, or Technical teams of any platform issues through Jira tickets
• Provide comprehensive feedback and follow up to Travel Consultants, frontline Managers, Senior Leadership, L&D, CSMs, or Product teams where necessary to address issues, product failures, or training requirements
• Document all inquiries, requests, resolutions, and follow-up tasks
• Work proactively with the appropriate internal teams on Sevs to determine the customers impacted, the path to resolution, and will resolve each instance
• Escalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelines
• Be courteous and empathetic with all customers, balancing finding mutual resolution with providing excellent customer service
• Meet SLA performance metrics and communicate timelines to customers
• Provide best in class service mirroring our brand reputation

What We’re Looking For:

• 5-9 years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel
• 5+ years with multiple GDS experience (Sabre, Amadeus, Galileo) to advanced level - MANDATORY REQUIREMENT
• Intermediate level Sabre (Sabre 4 native) required
• IATA accreditation (WWAFT/WAII/BA2)
• In-depth knowledge of industry practices, key suppliers, and their products and services
• Customer Service experience within a contact center or customer facing role
• Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform
• Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends) as we scale our support organization
• Self-starter who can manage a high volume of work and on-call customer conversations when necessary
• An empathetic disposition with the ability to maintain a professional attitude at all times
• An independent thinker who is able to use available resources to action resolutions to escalated problems
• A skilled communicator with excellent verbal and written communication
• Exceptional communication and interpersonal skills
• Demonstrated ability with de-escalation and conflict resolutions 
• Strong grasp of global geography and local market nuances
• Dedicated to promoting a growth mindset and continuous improvement
• Proven success in gaining the trust and building relationships with C-suite customers and frequent travelers

About the Role:
Solutions Consultants at Razorpay are the linchpin of our enterprise sales team. You will be the technical and strategic partner to our sales team, bridging the gap between customer challenges and Razorpay's innovative payment solutions. This is not a traditional pre-sales role, it's a chance to be a change leader and a revenue catalyst. You'll be the voice of the customer to our product team, the expert in the room with our sales team, and the trusted advisor to some of the largest enterprises.

What You'll Do
● Solve Big Problems: Work closely with our enterprise sales team to understand customer business goals, challenges, and technical pain points. You'll architect solutions that solve their most complex payment problems, leveraging our core products and custom capabilities. Hence in-depth understanding of all our products is required.
● Craft Strategic Narratives: Create and deliver compelling presentations, detailed solution documents, and business proposals. You'll translate complex technical concepts into clear, executive-level narratives that demonstrate Razorpay's unique value.
proposition and quantify our business value.
● Drive Revenue: Act as a critical enabler for our enterprise sales pipeline. You'll leadtechnical discussions, build compelling solution demonstrations, and author detailed RFP responses for major deals. Your expertise and communication will directly influence our revenue attainment goals.
● Be an Industry Expert: Drive the strategic viewpoint of the organization towards specific vertical solutions. You'll use your deep industry knowledge to be a change leaderfor innovative solutions that solve larger, systemic problems within a particular vertical.
● Connect the Dots: Collaborate with sales, product, and engineering teams to ensure a seamless end-to-end process—from solution design to successful deployment for key deals. You'll be the go-to resource for connecting our technology to real-world business value.
● Champion Knowledge: Contribute to our internal knowledge base and foster a culture of expertise. You'll serve as a subject matter expert, mentoring peers and authoring documentation to elevate the entire team.

What We're Looking For

● Problem Solver: Proven creative problem-solving ability with a track record of leading and delivering full-lifecycle projects. You can demonstrate how to turn complex challenges into clear, actionable solutions.
● Payments Expert: At least 2+ years of experience in the payments or fintech space, with a background in a product, solutions, or sales-related role.
● Technical Practitioner: Hands-on experience with technology is a must. You should be comfortable with APIs, technical definitions, and stitching together solutions across different platforms and partner ecosystems.
● Enterprise Advisor: Demonstrated expertise in providing advisory and guidance on large enterprise deployments and complex applications, with a history of identifying additional business opportunities.
● Influential Communicator: Exceptional verbal, presentation, and written communication skills. You have a proven ability to create and deliver technical and business-focused presentations and documents that influence others and achieve results.
● Documentation Finesse: Established ability in crafting compelling presentations & solution documents
● Education: An engineering background with an MBA is preferred.

Customer Care Leads have advanced knowledge of the travel industry, its key suppliers, their products and services, global geography, and local market nuances. Customer Care Leads possess the highest levels of technical, professional, and customer service skills in the service organization.Responsible and accountable for dealing with escalations, Customer Care Leads are innate problem solvers and critical thinkers who leverage all resources to find the best outcomes for customers and users. You are highly motivated and driven to success, able to thoroughly examine all aspects of escalations and complaints to provide resolutions, redress damages to brand image, and provide compensation as needed.Customer Care Leads are critical collaborators who provide debriefs to all stakeholders and highlight learning opportunities.

What You’ll Do:

• Prioritize and respond to support inquiries and escalations via calls, email, and chat while meeting agreed SLAs
• Work and resolve escalations submitted to them when a customer has been negatively impacted due to several possible reasons, including product errors, consultant errors, supplier errors, customer errors, etc.
• Review various systems and tools for cases, including PNR notes/booking details, all interactions related to a booking ID, all slack channels for any threads associated with booking ID, GDS/NDC/Voyager/Reszerver, and Stripe/Expense for any financials/refunds
• Reach out to Support Finance to review any charges/refunds from suppliers to Suppliers to validate any information
• Analyzes the root causes of all escalations through thorough review
• Find a resolution to issues in a timely and cost-effective manner and work quickly to put the fix in place
• Communicate externally with the customer throughout the case and provide final communication with RCA and Action to Resolve
• Provide debriefs to customer and/or company administrators when appropriate, including steps being taken to avoid repeat issues
• Gain renewed trust with existing customer accounts through exceptional customer service and effective problem solving
• Oversee refunds, write-offs, compensation, etc. for customers when an issue is caused by an internal error
• Notify Customer Success, Product, or Technical teams of any platform issues through Jira tickets
• Provide comprehensive feedback and follow up to Travel Consultants, frontline Managers, Senior Leadership, L&D, CSMs, or Product teams where necessary to address issues, product failures, or training requirements
• Document all inquiries, requests, resolutions, and follow-up tasks
• Work proactively with the appropriate internal teams on Sevs to determine the customers impacted, the path to resolution, and will resolve each instance
• Escalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelines
• Be courteous and empathetic with all customers, balancing finding mutual resolution with providing excellent customer service
• Meet SLA performance metrics and communicate timelines to customers
• Provide best in class service mirroring our brand reputation

What We’re Looking For:

• 5-9 years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel
• 5+ years with multiple GDS experience (Sabre, Amadeus, Galileo) to advanced level - MANDATORY REQUIREMENT
• Intermediate level Sabre (Sabre 4 native) required
• IATA accreditation (WWAFT/WAII/BA2)
• In-depth knowledge of industry practices, key suppliers, and their products and services
• Customer Service experience within a contact center or customer facing role
• Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform
• Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends) as we scale our support organization
• Self-starter who can manage a high volume of work and on-call customer conversations when necessary
• An empathetic disposition with the ability to maintain a professional attitude at all times
• An independent thinker who is able to use available resources to action resolutions to escalated problems
• A skilled communicator with excellent verbal and written communication
• Exceptional communication and interpersonal skills
• Demonstrated ability with de-escalation and conflict resolutions 
• Strong grasp of global geography and local market nuances
• Dedicated to promoting a growth mindset and continuous improvement
• Proven success in gaining the trust and building relationships with C-suite customers and frequent travelers

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Travel team is central to this mission!

As a member of our quickly growing Travel Experience team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! 

What You’ll Do:

• Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. 
• Maintain extensive supplier, destination and system knowledge. 
• Make quick and accurate analyses of customer needs, persona and level of urgency.
• Provide accurate information for hotel, flight, car and rail bookings, as required
• Support users with self-service of the Navan platform and app where possible.
• Respond to customers within SLA expectations and requirements.  
• Follow company and customer travel and expense procedures and policies in addition to global compliance procedures.  
• Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes.
• Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes.
• Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. 
• Adhere to attendance policy and complete all assigned training. 
• Meet individual performance metrics in support of the organization and company business objectives. 

What We’re Looking For:

• 3+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel
• 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT
• IATA accreditation (WWAFT/WAII/BA2)
• Customer Service experience within a contact center or customer facing role.
• Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. 
• Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization
• Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.
• An empathetic disposition with the ability to maintain a professional attitude at all times
• An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. 
• A skilled communicator with excellent verbal and written communication
• A team player who thrives in collaborating, giving and receiving feedback and lifting others up
• An interest in travel with a basic understanding of world geography

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Perform quality controls and achieve KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• MBA/Masters from a reputed university
• 10-12 years of work experience in a reputed MNCs  
• Result driven
• Data Driven, experience in Change Management,
• Min 5 years of experience in managing a team of “Managers”
• PMP certified will be an added advantage
• Familiar with travel industry will be an advantage
• Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• BPO and Travel Experience would be an added advantage

As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. This role requires a unique blend of people leadership, operational management, and relationship cultivation. You will be responsible for the day-to-day oversight of your team, ensuring they provide exceptional service, while also managing the strategic service relationship with the dedicated customer's Travel Manager and Specialists.

Your leadership will be key to developing a high-performing team, driving continuous improvement, and ensuring the success of the offline travel program for our most valued customers.

What You’ll Do

• People Leadership & Development: Serve as the frontline manager for a team of Business Travel Consultants. You will be responsible for coaching, training, and upskilling team members to deliver a best-in-class customer experience.
• Performance Management: Conduct regular 1:1 meetings and quarterly reviews to monitor progress, set clear expectations, and track career development using career maps. Provide continuous performance feedback to encourage desired behaviors and ensure alignment with corporate goals.
• Operational Management: Oversee the team's operational performance, monitoring call queues (ACD) and SLAs to ensure goals are met. You will perform root cause analysis on common service issues to develop and implement permanent corrective actions and process improvements.
• Customer Relationship Management: Act as the primary point of contact for the dedicated customer's Travel Manager. You will conduct regular check-ins, present performance statistics, and collaborate on improvement plans and service enhancements.
• Issue & Escalation Resolution:Take ownership of customer escalations, managing and resolving issues from start to finish. You will coach your team to proactively address traveler inquiries and aim for first-contact resolution. As Manager, you may also need to step in and directly handle escalated chats and calls to ensure prompt and effective resolution.
• Collaboration & Communication: Collaborate with the wider support team to meet performance and behavior metrics. You will work with your manager to prioritize and address customer requests for product and service enhancements. You will also communicate transparently with the dedicated customer about service improvements and corrective actions.
• Talent Acquisition & Onboarding: Screen and interview new hires as the organization scales. You will provide input for the New Hire Training Program and ensure its effective execution for modules delivered by the support team.
• Administrative Oversight: Manage approvals for employee travel bookings and handle Resignation Conversations with departing employees. You will lead these discussions with respect and curiosity, documenting insights to help improve the company.
• Engagement & Culture: Organize team engagement activities, both in-person and remote, to foster a positive, collaborative, and high-performing team culture.

What We’re Looking For

• Experience: A minimum of 5 years of progressive leadership experience in a contact center or support environment, with at least 5 years of experience at the manager level.
• Industry Expertise: A minimum of 5 years of experience in the travel industry, with deep knowledge of GDS platforms (Sabre and/or Amadeus).
• Customer Focus: A proven ability to live and breathe customer support, with a commitment to high customer engagement and a passion for resolving complex customer issues.
• Leadership Skills: A track record of building relationships, motivating teams, and acting as a proven mentor. You should have a clear understanding of the challenges facing a fast-growing company.
• Analytical Abilities: The ability to use a data-driven approach to identify operational challenges and inform strategic decisions.
• Communication: Excellent written and verbal communication skills, along with strong presentation and facilitation skills.
• Technical Acumen: Familiarity with CRM applications (e.g., Salesforce, Twilio) and contact center applications (e.g., Calabrio, WorkDay).
• Personal Attributes: Excellent organizational and interpersonal skills. You should be able to work independently and as part of a team, and be flexible to work non-traditional shifts as needed.
• Education: Bachelor's degree preferred.

What Sets You Apart

• A reputation as a resolution-focused leader who champions change and consistently exceeds expectations.
• A proven ability to proactively identify and implement process improvements.
• A passion for developing others and fostering a solutions-oriented team culture.

Role Overview:

As a Technical Project Manager at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks.  A successful Associate Technical Project Manager can project manage the implementation of cutting-edge mobile technology, while effectively building client relationships through strategic communications.  As part of Branch’s Professional Services organization, you’ll also have the opportunity to help shape future service offerings to meet changing market needs. If you're a driven & organized project manager who is passionate about mobile technology, enjoy building relationships with internal & external stakeholders, and can effectively tailor & communicate Branch’s value proposition to various audiences; then you’re a great fit for this mission-critical role that is a key driver of growth for Branch.

Role Responsibilities: 

• Project manage the implementation of Branch technology into the mobile apps and websites of large global enterprises.
• Nurture client relationships through organized & strategic in-person, phone, and email communications.
• Build business cases and reports showcasing implementation progress, and Branch value proposition to meet the engagement goals.
• Collaborate with Branch’s account management, sales, and sales engineering teams to assist with new customer acquisition and retention and expansion of existing customers.
• Schedule and lead in-person and/or remote workshops and training sessions on Branch’s capabilities & feature set, for product & marketing audiences.

Role Qualifications:

• 3-5+ years of experience in a client-facing Project Management or Consulting role (i.e., Project Manager, Implementation Consultant, Technical Account Manager).
• 2-3 years experience in the Mobile, Ad Tech, or SaaS industry.
• Ability to manage & prioritize multiple projects running in parallel timelines.
• Flexibility in your approach to deliver quality work in any situation.
• Outstanding work ethic and can create value with minimal direction.
• Intellectual curiosity and hunger.

Nice to have:

• Familiarity with Project Management tools like Asana, Monday.com, etc.
• Experience using Mobile Analytics platforms like Google Analytics & Adobe.
• Experience using productivity tools like JIRA, Charles Proxy, Chrome Developer Tools, Command Line Interface, etc.

This role will be based at our Bangalore office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.
This role does not qualify for visa sponsorships. 

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

We are looking for a hands-on Agentforce Marketing Lead / Senior Developer with 6–8 years of experience in the Salesforce ecosystem to design, develop, and deliver data-driven, AI-enabled, omnichannel marketing solutions.

This role combines strong Salesforce Marketing Cloud (SFMC) technical expertise with exposure to modern marketing architectures, Data Cloud, and emerging Agentforce capabilities along with good hands-on experience with Treasure Data.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Key Responsibilities:

1. Marketing Cloud Solution Development (Core Focus)

• Design and implement solutions using Marketing Cloud Engagement (SFMC)
• Develop and manage:
• Dynamic, reusable email templates
• Multi-step customer journeys
• Automation workflows
• Implement personalization using:
• AMPscript
• SSJS
• SQL

1. Journey Orchestration & Omnichannel Execution

• Build journeys across:
• Email, SMS, Push, WhatsApp, Web
• Configure:
• Entry events, decision splits, engagement tracking
• Support:
• Event-driven and trigger-based campaigns
• Ensure campaigns meet business goals and maximize ROI

1. Data Management & Segmentation

• Design and manage:
• Data Extensions
• Contact Builder data models
• Perform:
• Advanced segmentation, profiling, and targeting
• Ensure high-quality data selections for CRM campaigns
• Work with relational data models and SQL-driven logic

1. Data Cloud & Modern Data Architecture

• Work with Data Cloud for:
• Audience segmentation
• Data unification
• Support integration with:
• CRM systems
• External platforms
• Exposure to CDP tools (e.g., Treasure Data is a plus)

1. AI & Agentforce (Emerging Capability)

• Contribute to AI-driven marketing use cases
• Support:
• AI-assisted content generation
• Send-time optimization
• Prompt-driven workflows
• Collaborate with architects on agent-based marketing solutions

1. Integration & APIs

• Implement integrations using:
• REST / SOAP APIs
• Enable seamless data exchange between:
• Marketing Cloud
• Sales / Service Cloud
• External systems
• Understand ETL pipelines and event-driven architecture

1. Workflow Automation & Agile Delivery

• Develop end-to-end marketing workflows
• Participate in:
• Story refinement
• Requirements analysis
• Follow Agile methodologies for iterative delivery

1. Code Quality, Performance & Optimization

• Write efficient and scalable code (AMPscript, SSJS, SQL)
• Optimize:
• Query performance
• Automation runtimes
• Campaign execution
• Improve architecture, processes, and system performance
• Follow best practices:
• Naming conventions
• Reusability
• Error handling

1. Documentation & Technical Excellence

• Create:
• Technical designs
• Documentation
• Prototypes
• Maintain high-quality deliverables for long-term scalability

1. Collaboration & Leadership

• Work closely with:
• Architects
• Business Analysts
• Marketing stakeholders
• Engage in client-facing interactions
• Take ownership of modules or tracks
• Mentor junior developers (good to have)

Required Skills & Qualifications

Experience:

• 6–8 years in Salesforce ecosystem
• 3–5+ years hands-on experience in Marketing Cloud Engagement
• Experience as a Tech Lead / Senior Consultant in SFMC

Core Technical Skills

• Strong expertise in:
• AMPscript
• SSJS (Server-Side JavaScript)
• SQL
• Deep knowledge of:
• Journey Builder
• Automation Studio
• Data Extensions

Data & Architecture

• Strong understanding of:
• Data modeling
• Segmentation strategies
• Relational databases
• Experience with:
• Data architecture
• Campaign lifecycle management

Web & Email Technologies

• Good understanding of:
• HTML
• CSS
• XML
• Experience building responsive and dynamic email templates

Integration Skills

• APIs (REST/SOAP)
• Event-driven architecture
• ETL pipelines

AI / Modern Stack (Good to Have)

• Exposure to:
• Agentforce
• Einstein AI
• Data Cloud
• Interest in:
• AI-driven marketing
• Personalization at scale

Preferred Qualifications

• Salesforce Certifications:
• Marketing Cloud Developer
• Marketing Cloud Consultant
• Exposure to:
• Personalization / Interaction Studio
• CDP platforms

Soft Skills:

• Strong problem-solving and analytical thinking
• Excellent communication (technical & non-technical)
• Customer-facing capability
• Ability to work in fast-paced environments
• Strong ownership mindset
• Adaptability and growth mindset

Preferred Industry Experience

• B2C domains:
• Retail
• Luxury
• FMCG

Ideal Candidate Profile:

A modern SFMC Lead Developer transitioning into an AI-enabled Marketing Engineer, capable of combining:

• Strong SFMC execution
• Data-driven thinking
• Emerging AI & Agentforce capabilities

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a fulltime position based in Bngaluru.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

ROLE SUMMARY

We are looking for a skilled SAP Fiori Developer to join our SAP Center of Excellence. The ideal candidate will be responsible for designing, building, and maintaining SAP Fiori applications -from updating and enhancing existing dashboards and apps to developing brand-new Fiori applications from scratch, including full-stack integration with backend SAP tables and business logic via OData services and BAPIs.

You will work closely with functional consultants, SAP basis administrators, and business stakeholders to deliver intuitive, high-performance Fiori solutions across SAP modules including MM.

KEY RESPONSIBILITIES

Fiori Application Development

• Design and develop new SAP Fiori applications from scratch using SAPUI5 and the SAP Fiori Launchpad framework
• Build Fiori Freestyle and Fiori Elements apps (List Report, Object Page, Worklist, Overview Page, Analytical List Page)
• Develop custom Fiori apps leveraging SAP Business Application Studio (BAS) or Web IDE
• Implement responsive and accessible UI patterns following SAP Fiori Design Guidelines
• Develop reusable UI components, custom controls, and application-level fragments

Maintenance & Enhancement of Existing Apps

• Enhance, extend, and troubleshoot existing SAP Fiori standard and custom applications
• Apply SAP Fiori extensions using SAP's Adaptation Editor and UI Flexibility (UI5 Flexibility / Key User Adaptation)
• Migrate legacy Web Dynpro or ABAP-based transactions to modern Fiori UX
• Optimize existing Fiori apps for performance, device compatibility, and usability
• Manage and update Fiori Launchpad configurations: roles, catalogs, groups, and target mappings

Backend Integration & SAP Table Connectivity

• Create and maintain OData services (V2 and V4) using SAP Gateway (transaction SEGW) or CAP (Cloud Application Programming Model)
• Connect Fiori apps to SAP backend tables, function modules, BAPIs, and CDS (Core Data Services) views
• Write and optimize ABAP code to support Fiori service layers — including GET_ENTITY, GET_ENTITYSET, CREATE_ENTITY, UPDATE_ENTITY, and DELETE_ENTITY methods
• Design and consume CDS views with appropriate annotations (UI, OData, Analytics) for Fiori Elements apps
• Implement deep entity relationships, batch operations, and function imports in OData services
• Debug and optimize OData performance using Gateway Client and backend ABAP tools

Dashboard & Analytics Development

• Build and update SAP Fiori Overview Pages and Analytical List Pages for real-time KPI dashboards
• Integrate Smart Charts, Smart Tables, and Micro Charts using SAP's SAPUI5 library
• Connect dashboards to SAP BW/4HANA or SAP Analytics Cloud (SAC) data sources where required
• Design tile-based KPI representations using Fiori Launchpad dynamic tiles and target navigation

DevOps, Testing & Documentation

• Write unit tests using QUnit and integration tests using OPA5 (One Page Acceptance) framework
• Use Git-based version control for all development artefacts; follow CI/CD best practices
• Transport Fiori artefacts across landscapes (DEV → QAS → PRD) using CTS+ or ABAP transport management
• Prepare and maintain technical documentation including solution design documents, OData service maps, and test plans

REQUIRED SKILLS & QUALIFICATIONS

Mandatory Technical Skills

• 3+ years of hands-on SAP Fiori / SAPUI5 development experience
• Proficiency in SAPUI5 (MVC architecture, data binding, routing, fragments, dialogs)
• Strong knowledge of OData V2/V4 service creation using SAP Gateway (SEGW)
• Solid ABAP programming skills: CDS views, function modules, BAPIs, classes, enhancement spots
• Experience with SAP Business Application Studio (BAS) or Eclipse-based SAP Web IDE
• Hands-on experience with Fiori Launchpad configuration and Role/Catalog management
• Knowledge of SAP Fiori Elements and SAP annotations for auto-generated UIs
• Familiarity with HTML5, CSS3, JavaScript (ES6+), and JSON
• Experience transporting Fiori/UI5 content via CTS+ or ABAP package management

Preferred / Good-to-Have Skills

• Experience with SAP BTP (Business Technology Platform) and CAP (Cloud Application Programming Model)
• Exposure to SAP RAP (RESTful ABAP Programming Model) for OData V4 services
• Familiarity with SAP S/4HANA Embedded Analytics and CDS-based virtual data models (VDMs)
• Basic understanding of SAP functional processes in at least one module: MM, SD, FI, or PP
• Knowledge of SAP Fiori 3 / Horizon visual theme implementation
• Experience with Git, Jenkins, or other CI/CD pipelines for SAP development
• Exposure to SAP Analytics Cloud (SAC) integration or SAP BW queries as OData sources

PREFERRED CERTIFICATIONS

• SAP Certified Development Associate – SAP Fiori Application Developer is highly preferred

Role- Associate Partner / Executive Director- Leading Finance, Risk & Regulatory Function.

Location- Bengaluru

Experience - Must have a combination of SME skills in Financial Risk and Finance, Transformation and Consulting.

Function- Capability Head- Finance, Risk and Regulatory Functions

Joining Capco means joining an organisation that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It is important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we would love to know what makes you different.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are:

• Experts in capital markets, banking and payments, insurance and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Resilience etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

Role Description 

We are looking to recruit Finance and Treasury Transformation candidates with deep knowledge of the domain into our growing Financial Crime, Risk, Regulation and Finance (FRRF) capability. You will have strong change management experience and a background in financial services.

You will be involved in advising clients and delivering transformation across the Finance and Treasury functions of our clients, in support of the Chief Financial Officer (CFO) and Treasurer.  The type of work you will get involved in includes Finance and Treasury implementation of strategic changes (e.g. ledger transformation and process excellence for controls, balance sheet and capital optimisation, analytics and reporting), regulatory changes (e.g. Basel, IFRS, PRA, EBA) and delivery of reporting. (e.g. ICAAP, ILAAP and RRP). You will spend time with clients dealing with problems as they arise and gaining valuable experience and exposure to how the projects and client organisations work across the financial services industry.

The type of projects we cover are:

• Finance and Treasury strategy and operating models, including Balance Sheet Management and Capital optimization strategies
• Implementation of regulatory changes e.g. Basel, Solvency II, IFRS, PRA, EBA
• Finance and shared services / outsourcing.
• Finance organisation design.
• Financial regulatory reporting and change
• Finance function process improvement including digital process modelling, automation and AI.
• Cost reduction exercises, with effective benefit realisation plan.
• Benchmarking the finance function.
• Performance management including budgeting and forecasting.
• Finance IT strategy - including embedding applicable digital technologies (i.e accounting engine, subledger, cloud adoption)

In your role as a Finance and Treasury Transformation Consultant, you will have responsibility for:

• Supporting our clients to achieve compliance with regulatory obligations, including dealing with remediation and response to regulatory reviews.
• Designing solutions, delivering on client assignments and owning delivery of projects.
• Ensuring management information is provided to, and easily understood by, programme leads, senior management and client committees.
• Defining and managing monitoring processes.
• Building assurance and control capabilities in line with regulatory expectations and risk appetite.
• Liaising with internal control and risk functions across three lines of defence.
• Managing stakeholder expectations spanning global business areas with conflicting priorities.
• Ensuring timely escalation and control of risks, issues, dependencies and timelines.
• Developing long-term trusted advisor relationships with external clients and industry contacts.
• Understanding business models and helping translate them into business requirements and test scenarios for handover to IT partners.
• Working collaboratively with relevant Capco teams in identifying opportunities for and securing new business.
• Supporting the sharing of knowledge and experience with the team to help develop your colleagues and the capability of the firm.

Skills and Expertise

Finance / Accounting / Treasury

• Demonstrate understanding and experience of advising on and implementing regulations such as Basel, Solvency II, IFRS, SOX, GDPR, PRA, EBA) and delivery of reporting (e.g. ICAAP, ILAAP and RRP).
• Accounting qualification (CIMA, ACCA, ACA) (desirable)
• Demonstrate strong understanding of accounting fundamentals and processes, for example: profit & loss, balance sheet, capital allocation, cost allocation.
• Good understanding of the role of the Finance and Treasury function within financial services organisations, including all aspects of the finance operating model (people, data, technology).
• Experience of delivering transformation projects within finance functions, either as a consultant or as part of an in-house change-delivery team. This could be finance technology projects (e.g., ERP, Accounting Engines/Subledger/Finance Reporting implementations), right-shoring or other operating model transformations or finance process improvements.
• Understanding the impact of the relationship between finance and other functions such as risk, tax and compliance.
• Experience of working with the C-Suite - CFO, CRO, CDO community (desirable)

PM / BA skills

• Experience in managing change projects, including finance/ regulatory transformation, resource management, budgeting, communications and governance.
• Understanding of the project lifecycle from requirements through to implementation
• Strong analytical skills and problem-solving skills, with an ability to work with stakeholders across all business functions to define requirements.
• Ability to Work with technology partners to translate these requirements into functional and technical design.
• Experienced at running workshops to drive discussions, gather requirements and mitigate risks with users and senior stakeholders,
• Appreciation of business and technical architecture.
• Knowledge of formal project management methods e.g., Agile, PMI, Prince 2 (desirable)

Other Expectations

• To balance client delivery with supporting development of new client opportunities or market propositions and sales activities with the capability and client accounts.

For senior level candidates

• Mentor and coach other members of the team.
• Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing propositions, and develop new ones.
• People management, building a team of consultants with the right mix of grades, skills and experience to support client opportunities and projected growth.
• Develop, drive and convert a pipeline of opportunities and lead on RFP responses.
• Fulfil a key role in account and proposition development within Market Domains and Key Client Accounts, assisting senior management to increase revenue.
• Formulate propositions and solutions that meet client requirements in addition to managing and directing pursuit activity.
• Strong bid management abilities, with a proven ability to mentor and train Consultants.
• Drive thought leadership and client campaigns
• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.

Our work culture is focused on innovation and building lasting value for our clients and employees. This means that we will work with you to track your development so you know how you are doing and where you can improve. At this early stage in your career, you will have access to inspirational leaders and high-quality training, to give you every opportunity to become a recognised expert.

Successful candidates can build relationships quickly with colleagues and clients. Flexibility is also key, you will need to handle changing priorities and workloads and as you grow, you would also need to have the capacity to take on greater responsibilities such as development of service offerings and client campaigns as you develop within the firm. You should be intellectually curious and interested in developing your professional and technical skills, to understand clients’ issues and to help them to prosper.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

About the Role

• Do you have a strong background and/or are actively passionate about offensive security and threat intelligence
• Do you love to explore complex technical findings for diverse stakeholders, from SOC teams to CXOs and have excellent communication & presentation skills to drive home business impact from these with confidence in high-stakes engagements.
• Are you hands-on with AI-driven automation in scaling your technical capacity?
• Do you love taking end-to-end responsibility for outcomes and thrive in a fast-paced, dynamic, self-driven and high-volume consulting environment?

Note: People from red - teaming background will be preferred.

CloudSEK’s Security Consulting Threat Research & Intelligence for Key Enablement (STRIKE) Division operates at the intersection of threat research, consulting, and business enablement. As a Security Consultant for the US market, you will wear multiple hats: a trusted technical advisor during trials, a threat researcher uncovering insights tailored to regional risks, a consulting partner driving adoption through clear business impact to help position CloudSEK to our client partners as a strategic ally in their cyber resilience journey, and a community builder to expand CloudSEKs footprint and visibility in the region.

Key Responsibilities

• Technical Value Translation
• Lead new business trials and proof-of-capability (POC) engagements, ensuring successful demonstration of technical outcomes and translation of business impact by presenting CloudSEK’s AI-driven predictive threat intelligence and infrastructure security capabilities to executives and security teams, bridging technical depth with business relevance.

• Threat Research & Regional Intelligence
• Proactively track the Cyber Threat Landscape for the region.
• Investigate and track region-specific threats in the US across telecom, BFSI, and enterprise sectors.
• Produce custom intelligence briefs, RFP responses, and exposure reports that highlight CloudSEK’s proactive value.

• Partner Ecosystem Support
• Collaborate with partner security consultants to deliver onboarding, enablement, and co-selling activities.
• Act as a regional subject matter expert (SME) for partners, contextualizing CloudSEK’s value within the US threat landscapes.

• Thought Leadership & Outreach
• Proactively build the CloudSEK community in the region by participating, contributing to as well as initiating and driving community events.
• Contribute to CloudSEK’s lead generation efforts by creating research-driven reports and customer-facing intelligence insights.
• Represent CloudSEK at regional forums, webinars, and customer workshops, strengthening brand credibility.

Requirements

• Experience in Cybersecurity & Business-Oriented Consulting: Proven ability to lead and execute technical engagements (e.g., POCs, trials) and translate complex security concepts into clear business value for executives and technical teams.
• Expertise in Threat Intelligence and Research: Strong background in proactive cyber threat research, with specific knowledge of regional threat landscapes, particularly in the US region. Must be adept at producing custom intelligence briefs and insightful reports.
• Cross-Functional Collaboration and Partner Management: A collaborative mindset with experience working with and enabling a partner ecosystem. Must be a subject matter expert capable of supporting partners in co-selling and contextualizing solutions for regional markets.
• Demonstrated Thought Leadership and Communication Skills: A track record of creating research-driven content and insights for lead generation. Excellent public speaking and presentation skills to represent the company at regional events, webinars, and customer workshops.
• Proactive and Self-Driven: A highly motivated individual who can proactively identify, investigate, and address security threats, and take the initiative to build and grow the company's community and brand presence in the target region.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The Role  

As a Business Analyst you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 6+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role & Responsibilities

• Act as a Subject Matter Expert on Oracle Xstore Point of Sale solutions.
• Collaborate with business stakeholders to gather, analyze, and translate requirements into functional and technical specifications.
• Play the role of a Techno-Functional Consultant, bridging communication between business teams and the Xstore development team.
• Drive Xstore localization efforts to meet market-specific and legal compliance needs.
• Lead Proof of Concept (POC) development for new business requirements and innovations.
• Manage customization, enhancements, and development activities in the Xstore product suite.
• Support the full software development lifecycle (SDLC) including design, testing, deployment, and production support.
• Analyze data to identify system limitations, resolve business problems, and optimize solutions.
• Participate in production support activities to ensure high system availability and performance.
• Align with business priorities to identify opportunities that drive business growth and operational efficiency.

Must have

To be considered for this role, you must meet the following essential qualifications: 

• Education: A Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field is typically required.
• 8–10 years of overall IT experience, with at least 3–4 years in a Business Analyst role
• Proven experience working with Oracle Xstore POS and its ecosystem:
  Xadmin, Xcenter, Xservices, Xenvironment, Xmobile, Tablet, etc.
• Strong understanding of retail business processes, store operations, and POS workflows
• Hands-on experience in requirement gathering, documentation, functional specification creation, and solution validation
• Good knowledge of localization, integrations, and custom development in Xstore
• Ability to collaborate effectively with cross-functional teams, both business and technical
• Strong problem-solving and analytical skills with attention to detail
• Excellent verbal and written communication skills to engage with business stakeholders and technical teams

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

 The Benefits  

This is a Full-Time position based in Bengaluru.

Beyond a competitive compensation package, we offer: 

• Flexibility, with hybrid work options (country-dependent) 
• Learning and development, with access to cutting-edge tools, training and industry experts.

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re seeking an experienced customer success manager to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bangalore or Chennai offices. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What this is about (role)

The Customer Success team at Atomicwork is responsible for driving adoption and value realization for Atomicwork customers. As a Customer Success Manager, you’ll manage a few of our largest mid-market and Enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.

We seek a bright, motivated individual with a passion for learning and the ambition to be a crucial part of our growth strategy. Above all, we are looking for a strong communicator who can collaborate effectively internally and externally to get things done.

The ideal candidate for this role will possess strong relationship-building skills and a laser focus on positive customer outcomes.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work.

• 5+ years’ experience in Management Consulting, Customer Success roles serving Enterprise clients.

• Project Management Experience

• Collaboratively develop and build a detailed project plan to monitor and track progress.

• Coordinate internal resources for flawless execution of multiple projects

• Track project performance through the use of data and analytics

• Coordinate and communicate frequently with customers on project status and project needs

• Experience with a project management software tool is a plus but not required

• Ability to learn systems and business processes quickly

• Ability to identify customer pain points and map processes

• Excellent verbal, written, and presentation skills

• Highly organized, collaborative, and detail oriented

• Ability to manage multiple projects within time, schedule, and quality constraints

• Expertise in dealing with significant change at senior business and IT levels (preferably dealing directly with VP or C-Level Executives)

• Capability as a credible and effective consultant/advisor/coach

• Passion for technology and for being a part of a fast-growing SaaS startup where we move quickly and wear many hats

• Flexible approach, able to operate effectively with uncertainty and change

• Driven, self-motivated, enthusiastic, and with a “can do” attitude

• Ability to travel up to 50%

• Must be ready to work during ANZ time zones

   

What you’ll do (responsibilities)

• Be the primary post-sales point of contact for assigned customers. This role will collaborate closely with the sales account executive, the solution consultant, and the implementation consultant to form a team that supports customers through the entire customer lifecycle, including adoption, renewal, and expansion.

• Map customer processes to Atomicwork capabilities & data model

• Manage customer onboarding supported by the implementation consultant and partner with other internal team members as needed to ensure time to value goals are achieved

• Monitor key customer success metrics to ensure that Atomicwork is driving results and helping customers achieve their goals

• Provide proactive guidance to critical users, encourage adoption, and assist in education on product updates

• Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at Atomicwork

• Gather product feedback, conveying this to Product teams

• Identify opportunities for customers to act as Atomicwork industry advocates (e.g., testimonials, case studies)

• Help foster a company-wide culture of Customer Success

• Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

• Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.

• Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.

• Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

• Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

• Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

• Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

1. Fantastic team —the #1 reason why everybody joins us. ‍

2. Hybrid work — balance between working from the office and home.

3. Convenient offices — well-located offices spread over five different cities.‍

4. Paid time off — Unlimited sick leaves and 15 days off every year.

5. Health insurance — comprehensive health coverage upto 75% premium covered.‍‍

6. Flexible allowances — with hassle-free reimbursements across spends.‍‍

7. Annual outings — for everyone to have fun together.

What next (applying for this role)

1. Click on the apply button to get started with your application.

2. Answer a few questions about yourself and your work.

3. Wait to hear from us about the next steps.

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re seeking an experienced implementation engineer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bangalore. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What this is about (role)

The Implementation consulting team at Atomicwork works as a bridge between customers, sales, product, and engineering teams to ensure our customers' successful onboarding, expansion, and renewal.

As an Atomicwork Implementation consultant, you’ll be responsible for supporting our customer success team to help our customers maximize the benefits of Atomicwork. This includes scoping and designing ESM solutions.

We seek a bright, motivated individual with a passion for learning and the ambition to be a crucial part of our growth strategy. Above all, we are looking for a strong communicator who can collaborate effectively internally and externally to get things done.

While the role is technical, you'll have the opportunity to work with our customers and internal teams daily. In addition, you'll be relied on to demonstrate initiative and the ability to seek out relevant information, along with operating with a sense of urgency to meet potential customer needs, whatever they may be.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work.

• Strong technical background with experience in relevant technologies and software.

• Startup DNA is a must: willing and able to do "whatever it takes" with motivation to find solutions rather than admire the challenge.

• Customer-first behaviour

• Strong verbal, written, and presentation skills

• Passion for technology and for being a part of a fast-growing SaaS startup where we move quickly and wear many hats

• Flexible approach, able to operate effectively with uncertainty and change

• Driven, self-motivated, enthusiastic, and with a “can do” attitude

• Ability to travel up to 50%

• Must be ready to work during US time zones

What you’ll do (responsibilities)

• Design, architect, and develop tailored solutions to meet customer-specific requirements.

• Work with customers to conduct detailed requirements analysis, understand and formally document the requirements.

• Be the trusted ESM advisor to clients, providing best practice guidance and recommendations to implement Atomicwork.

• Train customers on the Atomicwork platform to ensure best practice implementation of ESM solutions.

• Develop long term relationships with clients technical teams to ensure solution success.

• Work closely with the product and engineering team to drive customer requirements into the roadmap.

• Become a power user of the Atomicwork Platform and be able to design and implement functional and technical elements.

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

• Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.

• Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.

• Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

• Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

• Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

• Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

1. Fantastic team —the #1 reason why everybody joins us. ‍

2. Hybrid work — balance between working from the office and home.

3. Convenient offices — well-located offices spread over five different cities.‍

4. Paid time off — Unlimited sick leaves and 15 days off every year.

5. Health insurance — comprehensive health coverage upto 75% premium covered.‍‍

6. Flexible allowances — with hassle-free reimbursements across spends.‍‍

7. Annual outings — for everyone to have fun together.

What next (applying for this role)

1. Click on the apply button to get started with your application.

2. Answer a few questions about yourself and your work.

3. Wait to hear from us about the next steps.

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re looking for an experienced Solution Engineer to join our team and help us build our modern service management platform.This position is based in Bangalore. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work.

• Strong technical background, with experience in ITSM and ESM technologies and software.

• Experience handling mid-market/enterprise deals. You are used to long deal cycles, handling RFPs, maintaining detailed notes and executing flawless deal handovers to post-sales after a contract is signed.

• Excellent value-selling, presentation and communication skills, capable of conveying complex technical concepts clearly and effectively.

• Ability to understand and address customer technical requirements, providing effective and tailored solutions.

• Strong problem-solving skills, with the ability to think critically and creatively.

• Collaborative mindset, with the ability to work effectively with cross-functional teams.

What you’ll do (responsibilities)

• Provide technical support to sales teams and clients throughout the sales process.

• Conduct detailed technical discovery, product demonstrations, showcasing the features and benefits of our solutions.

• Address technical questions and concerns from potential and existing clients.

• Scope out customer business cases and scalable solutions for complex use cases.

• Design and develop tailored solutions to meet customer-specific requirements.

• Work closely with sales and implementation teams to ensure smooth transitions from pre-sales to post-sales support.

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

• Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.

• Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.

• Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

• Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

• Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

• Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

1. Fantastic team —the #1 reason why everybody joins us. ‍

2. Convenient offices — well-located offices spread over five different cities.‍

3. Paid time off — Unlimited sick leaves and 15 days off every year.

4. Health insurance — comprehensive health coverage.‍‍

5. Flexible allowances — with hassle-free reimbursements across spends.‍‍

6. Annual outings — for everyone to have fun together.

What next (applying for this role)

1. Click on the apply button to get started with your application.

2. Answer a few questions about yourself and your work.

3. Wait to hear from us about the next steps.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The Opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The Role  

As an Architect, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role & Responsibilities:

Technical Pre-Sales & Thought Leadership (50%)

• Lead AI-First Solutions Architecture: Design and present innovative solutions leveraging Gemini 2.5 (Flash & Pro), Google Agentspace, and Vertex AI to solve complex business challenges
• Agentic AI Consulting: Architect multi-agent systems using Agent Development Kit (ADK), Agent Engine, and Agent2Agent (A2A) protocol for cross-platform agent collaboration
• Enterprise AI Positioning: Evangelize Gemini Enterprise capabilities including agentic search, custom agent creation, and integration with enterprise collaboration tools
• Technical Discovery & Scoping: Lead pre-sales discovery engagements, conducting workshops to identify AI and cloud modernization opportunities
• Proposal Development: Develop comprehensive Statements of Work (SOWs), technical architectures, and cost models aligned with Google partner funding requirements (DAF/PSF)
• Customer Presentations: Deliver compelling technical presentations and demos showcasing Google Cloud's latest innovations in AI, data, and infrastructure
• Solution Consulting: Provide expert guidance on Google Cloud engineering practices, security best practices, and cloud-native architecture patterns

Advanced Solution Delivery (50%)

• AI Platform Architecture: Design and implement production-grade AI solutions using:
• Gemini Models: Deploy Gemini 2.5 Flash (low latency, cost-efficient) and Gemini 2.5 Pro (enhanced reasoning) for enterprise use cases
• Vertex AI Platform: Build custom AI applications with model customization, tuning, RAG implementations, and multimodal capabilities
• Google Agentspace: Architect enterprise knowledge management solutions with agentic intranet search, custom agent creation, and pre-built agents
• Generative Media: Implement Imagen 4 (image generation), Veo 3 (video generation), and Lyria (text-to-music) for creative workflows
• Modern Data Platform Leadership: Design scalable data architectures using:
• BigQuery: Autonomous data-to-AI platform with Gemini-powered data agents for conversational analytics
• AlloyDB: PostgreSQL-compatible database with AI-powered upgrades and Agentspace integration
• Looker: Conversational BI platform with Gemini integration for LookML code generation and visualizations
• Dataflow, Pub/Sub, Dataproc: Real-time and batch data processing pipelines
• Enterprise Integration & Migration: Lead complex initiatives including:
• Greenfield Google Cloud foundations and landing zone builds with AI-ready infrastructure
• Workload migration from on-premise and multi-cloud environments
• Legacy database modernization (SQL Server to PostgreSQL/AlloyDB) with Gemini-assisted query translation
• Multi-cloud architectures with Cross-Cloud Interconnect (400G bandwidth)
• Technical Leadership: Guide cloud engineering teams in implementing architectural patterns, ensuring code quality, security compliance, and operational excellence
• Security & Compliance: Design solutions using Google Unified Security, security agents for alert triage and malware analysis, and Cloud Confidential Eligible (CCE) applications
• Documentation Excellence: Produce comprehensive technical documentation, architecture diagrams, and runbooks

Must Have

To be considered for this role, you must meet the following essential qualifications: 

• Education: A Bachelor's or Master’s degree in computer science, Engineering, or a related technical field is typically required.

Experience & Seniority

• Minimum 5+ years of hands-on experience architecting and implementing Google Cloud solutions in enterprise environments
• 3+ years in customer-facing technical roles (solutions architect, technical consultant, or similar)
• Proven track record delivering complex cloud transformation and AI implementation projects

Core Google Cloud Expertise

• Advanced Platform Knowledge: Deep expertise across Google Cloud's core services:
• Compute: Compute Engine, GKE, Cloud Run, App Engine, Cloud Functions
• Networking: VPC, Cloud Load Balancing, Cloud CDN, Cloud Interconnect, Cloud Armor
• Security & IAM: Organization policies, IAM, Secret Manager, Certificate Manager, Security Command Center
• Operations: Cloud Monitoring, Cloud Logging, Error Reporting, Cloud Trace
• Infrastructure-as-Code Mastery: Expert-level proficiency in Terraform with experience in:
• Multi-environment deployments and workspace management
• Module development and reusable infrastructure patterns
• CI/CD pipeline integration (Cloud Build, GitHub Actions)
• State management and remote backends
• Database & Storage: Production experience with:
• AlloyDB, Cloud SQL, Spanner for relational workloads
• Firestore, Bigtable for NoSQL applications
• Cloud Storage with lifecycle management and retention policies

AI & Data Specialization

• Gemini & Generative AI: Hands-on experience with:
• Gemini API integration and multimodal capabilities (text, image, video, audio)
• Prompt engineering and RAG (Retrieval Augmented Generation) implementations
• Model fine-tuning and customization on Vertex AI
• Understanding of Gemini 2.5 Flash vs Pro tradeoffs
• Vertex AI Platform: Proven experience building production AI applications:
• Model training, deployment, and monitoring
• AutoML and custom model development
• Vertex AI Search and Conversation implementations
• MLOps practices and CI/CD for ML
• Google Agentspace: Familiarity with or strong desire to learn:
• Agentic search and knowledge management architecture
• Custom agent development using ADK (Agent Development Kit)
• No-code/low-code agent creation patterns
• Agent2Agent (A2A) protocol for multi-agent orchestration
• Data Analytics: Expertise in modern data architectures:
• BigQuery: Advanced SQL, optimization, partitioning, clustering, cost management
• Data pipeline orchestration (Dataflow, Cloud Composer)
• Real-time streaming with Pub/Sub
• Looker dashboards and LookML (preferred)

Certifications (Nice to have)

• Google Cloud Professional Cloud Architect (must obtain within first 6 months if not already held)
• Additional Google Cloud certifications highly valued:
• Professional Data Engineer
• Professional Machine Learning Engineer
• Professional Cloud Developer
• Professional Cloud Security Engineer

Professional & Soft Skills

• Exceptional Communication: Ability to translate complex technical concepts into business value for C-suite executives, product managers, and technical teams
• Workshop Facilitation: Experience running technical workshops, design thinking sessions, and architecture reviews
• Presentation Excellence: Confident delivering presentations and demos to large audiences and executive stakeholders
• Consultative Approach: Trusted advisor mindset with ability to challenge assumptions and recommend best practices
• Collaboration: Proven success working with distributed, cross-functional teams using Agile/Scrum methodologies
• Customer Focus: Strong empathy for customer challenges with creative problem-solving abilities
• Languages: Excellent spoken and written English (mandatory)

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

 The Benefits  

This is a Full-Time position based in Bengaluru.

Beyond a competitive compensation package, we offer: 

• Flexibility, with hybrid work options (country-dependent) 
• Learning and development, with access to cutting-edge tools, training and industry experts.

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.