Location: This is a hybrid position based out of Bangalore, India, 2-3 days per week

The Armis Deployment Engineer is a full-time role dedicated to rapidly deploying the Armis platform for our customers. This position is instrumental in accelerating the time to value by collaborating closely with the Customer Success team to plan, deploy, and operationalise the Armis platform.

The deployment engineer will ensure the implementation and configuration of all aspects of the platform, including reporting, dashboards, policies, and overall system setup, to deliver maximum product value. Additionally, the role involves providing expert support, in-depth analysis, and research to tackle complex issues related to deploying sophisticated cybersecurity infrastructures. 

This is a highly technical, hands-on role that requires maintaining a high level of proficiency with Armis products and solutions within customer networks.

The Armis Deployment Engineer will be responsible for full platform deployment, including, but not limited, to the following activities: 

What you will do:

• Interact across Success/Sales teams and development teams at the peer level as part of the customer onboarding process.
• Expedite the deployment process of the Armis platform, ensuring timely delivery and customer satisfaction.
• Collaborate with the Customer Success team to create and execute deployment plans tailored to each client's unique needs.
• Provide expert support, in-depth analysis, and research to address complex issues related to deploying sophisticated cybersecurity infrastructures.
• Maintain a high level of technical proficiency and hands-on expertise with the Armis products and solutions deployed within the customer’s network.
• Work in collaboration with the Armis success team to refine and translate complex requirements and execute best practice solutions.
• Conduct site surveys and assessments to determine the best placement and setup for collection devices.
• Plan and execute the onsite and/or remote deployment of Armis collectors at various client locations.
• Ensure the customer deployments and configurations align with business use cases as defined by the Success team and drive Armis adoption and implementation plans
• Conduct system assessments and compatibility checks to ensure successful integration with existing client infrastructures.
• Provide on-site and remote technical support during deployment, addressing any issues that arise promptly and effectively.
• Develop and maintain comprehensive deployment documentation, including configuration guides, troubleshooting manuals, and user guides.
• Train clients' technical staff on the operation and maintenance of integrated systems.

What we expect:

• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• 3+ years experience working in Security/IT/Healthcare/ICT/Commercial sectors

• Experience analyzing, use and configuring medium to enterprise networks.
• Ability to work effectively in an interrupt-driven environment and provide mentorship to other members of the work group.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work independently and manage multiple deployment projects simultaneously.
• Willingness to travel to client sites as needed (up to 60%)

Technical Skills

• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

A Deployment Project Manager oversees the planning and execution of software and hardware deployments, ensuring they are completed smoothly, on time, and to the customer’s specifications. This role focuses on leading, executing, and monitoring post-sales implementations, managing and controlling the deployment process, and working with various internal teams and customers for a successful deployment outcome while maintaining strong relationships with all stakeholders. 

Key Responsibilities:

• Planning and Execution:
  Work with Architects and Deployment Engineers to develop and manage comprehensive project plans, including scope, objectives, resources, timelines, and deliverables for large and complex deployment projects. 
• Team Leadership:
  Lead and motivate cross-functional teams, fostering a collaborative environment and ensuring effective communication. 
• Communication:
  Ensure all internal and customer stakeholders understand and have visibility to the project plans, and are kept up to date with daily updates and weekly status reports. Ensure slack channel reporting is crisp, relevant, and identifies roadblocks and next steps. 
• Accountability:
  Keep the project forward momentum. Hold all parties accountable for completing tasks on time.
• Risk Management:
  Identify and mitigate potential risks and issues throughout the deployment process and escalate up to management. Be ready and willing to raise the alarm. 
• Stakeholder Management:
  Maintain strong relationships with stakeholders, including customers and internal teams, ensuring clear communication and alignment. 
• Quality Assurance:
  Ensure deployments meet quality and compliance standards, including data and deployment validation. Ensure all stakeholders are informed of the results.
• Process Improvement:
  Identify opportunities to automate and streamline deployment processes. 

Skills and Qualifications:

• 1+ years conducting successful software project management in a technical environment. Cyber security preferred.
• Strong understanding of project management methodologies and best practices. 
• String familiarity with software and hardware deployment processes and technologies.
• Strong commitment to customer satisfaction and building strong customer relationships. 
• Ability to lead and motivate teams both pre and post sales, fostering a collaborative and productive environment. Knows how to gain consensus. 
• Knows how to mobilise and motivate customer participation.
• Proven ability to identify and resolve complex issues and address challenges that arise within the customer space. 
• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences and keep all stakeholders informed and engaged. 
• Exceptional organisational and planning skills, with the ability to manage multiple projects simultaneously. 
• Proven ability to make tough calls.

An operations-first engineer with deep expertise in running, scaling, automating, and monitoring streaming infrastructure like Kafka and RabbitMQ.

At Armis, streaming is at the heart of our product. We operate hundreds of streaming applications that transform, aggregate, analyze, and enrich the most valuable data we collect from our clients. We process billions of events and petabytes of raw data daily — and we’re just getting started.

Our mission is to provide a rock-solid, scalable, and secure infrastructure foundation that empowers our engineers to build and operate streaming services with confidence. This includes managing the full lifecycle of Kafka and RabbitMQ clusters, automating deployments, securing system access, and building out observability and monitoring capabilities that scale with our growth.

We are seeking a skilled and motivated DevOps engineer with deep familiarity in the streaming ecosystem to join our elite infrastructure team. If you're excited by the challenge of operating mission-critical systems at scale and optimizing the developer experience through automation and tooling, we’d love to hear from you.

What you will do

• Automate Deployment and Operation
  Oversee deployment of Kafka and RabbitMQ clusters (including Confluent Cloud & CFK). Build automation pipelines to ensure repeatability and resiliency across environments.
  
  
• Monitor and Support Production Systems
  Own production stability of global Kafka clusters. Handle on-call rotations, incident management, troubleshooting, and scaling challenges.
  
  
• Improve Infrastructure Observability
  Build and maintain observability systems: dashboards, alerting pipelines, metrics collection (Prometheus, Grafana, etc.).
  
  
• Optimize System Performance
  Collaborate with peers on benchmarking and optimization initiatives. Work on tuning Kafka brokers, cluster configurations, and runtime parameters.
  
  
• Provide Developer Support and Training (Infra-focused)
  Help developers configure topics, quotas, and consumers appropriately. Train service owners to interpret monitoring data and avoid pitfalls.
  
  
• Develop and Maintain Infrastructure
  Contribute to building infrastructure tools and scripts (IaC, Helm charts, etc.) that make provisioning and managing clusters reliable and efficient.
  
  
• Secure Infrastructure Access
  Configure and maintain secure access patterns across streaming infrastructure, ensuring proper authentication and role-based access controls are enforced for both developers and services.
  
  

What we expect

• 8+ years of experience in DevOps, SRE, or Infrastructure Engineering roles.
  
  
• Deep hands-on Kafka experience, including deploying, maintaining, scaling, and monitoring clusters.
  
  
• Experience with RabbitMQ.
  
  
• Extensive experience with Docker, Kubernetes, Helm, and GitOps-style deployments.
  
  
• Infrastructure as Code experience (Terraform, Pulumi, etc.).
  
  
• Strong skills in scripting and automation (Python, Bash, etc.).
  
  
• Familiarity with Confluent Cloud, Confluent for Kubernetes, and similar tools.
  
  
• Solid understanding of authentication and authorization mechanisms in distributed systems.
  
  
• Production support mindset – with proven troubleshooting and incident resolution history.
  
  
• Collaboration and communication skills – especially with dev teams depending on platform support.
  
  
• Experience with Istio Service Mesh (bonus).
  
  
• Experience with GovCloud (bonus).
  
  

Bonus Qualities:

• Mentorship and leadership experience in infrastructure or SRE teams.
  
  
• Contributions to automation or monitoring open-source tooling.
  
  
• Active participant in SRE or DevOps communities.
  
  
• Conference speaker or internal tech trainer.
  
  
• Technical writing about infrastructure automation or reliability.
  
  

Location: This is a hybrid position based out of Bangalore, India. 2+ days a week in office.

Armis is making a major dent in the cybersecurity market. Joining the Armis family means working with dedicated individuals on a mission to enable large organizations to benefit from the latest connected devices without fear of compromise from a cyber attack. Armis is the leading agentless device security platform purpose-built to protect the world of unmanaged and IoT devices - providing passive, real-time, and continuous asset inventory, risk management, and detection & response to prevent cyber attacks from disrupting and compromising a business.

The Technical Support Team is at the heart of impacting and ensuring clients use the Armis products effectively. Supporting our customers to solve their challenging technical security problems is critical to achieving our mission. The technical support team does this by working with our customers to offer professional and proactive deescalation for their complex technical issues. The team collaborates and works hand in hand with the Operations, R&D teams, Solution Architects, Product, Customer Success, and other teams to ensure seamless onboarding, deployment, and on-going development of our customers.

What you'll do:

Our Tier 2 Technical Support Engineer will provide second level support with a focus on English-speaking, Global customers. You’ll help pave the way as the knowledge source to our growing customer base, as you will work to resolve our customers’ most pressing technical issues. You will apply your creativity and innovative ideas that best support and create a lasting experience for our customers.

As part of your day-to-day, you’ll take ownership of customer cases and troubleshoot customers’ issues. You will support our customers in making the most of our products. You will be taking on projects either within/with other teams to create a company-wide impact.

What we expect:

• At least 2 years of experience in a similar role
• Industry experience in Cyber Security, particularly network security or application security is required
• Experience with enterprise customer accounts is required 
• Technical networking knowledge in TCP/IP and the application layer
• Technical experience supporting Linux-based products
• Composing SQL queries and working with Databases
• Working with Docker/Kubernetes-based environments is preferred
• Experience with Scripting languages (Bash, Python or equivalent) is preferred
• BS degree in CS or equivalent is preferred
• Enjoy working with customers using excellent communication and problem-solving skills
• Bonus: experience with ServiceNow