Zuora
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Costa Rica
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity & About the Team
Your demonstrated experience leading implementation teams, working at the enterprise level to deliver multiple moderate to complex solutions covering domestic or international regions, will enable you to successfully drive the delivery team, and monitor project quality, financials, risk, and performance for all Zuora implementations. You will be responsible for managing the end-to-end project delivery, ensuring that the project remains on time, within budget, and meets the customer's outcome expectations.
Because you already have experience implementing Enterprise software systems and are proficient with SaaS or ERP or Order to Revenue systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time. Successful Solution Delivery Managers at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure.
*This is a Hybrid position, so you’ll be working in-person in the Costa Rica office (Heredia) at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby.
Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS
About You
- Overall 10+ years of enterprise software experience, with at-least 5+ years as a program/project manager
- In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500.
- Previous experience with subscription billing and/or revenue implementation projects is a strong plus.
- Experience with SaaS-based implementation is very strongly desirable
- Strong client service and/or management consulting experience
- Strong ability to manage implementation financials, recognising the importance of both budget management and services revenue management
- Demonstrated experience managing multiple, concurrent engagements
- Successful candidates must have strong communication and problem-solving skills with strong customer focus with a results-outcome orientation
- Executive presence and comfort. You have experience and are comfortable with C-level communication.
- Comfortable working with and managing ambiguity and uncertainty.
- Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business solution topics
- Have developed domain industry or business process skills
- Demonstrated experience leading teams of architects, consultants, and developers
- Demonstrated experience Drives adoption through achieving business goals and innovation
- Demonstrated experience working with a cross-functional and geographically dispersed team
Technology experience or awareness in the following:
- ERP, CRM, accounting/revenue systems, provisioning systems
- Billing, payment and revenue systems
- SaaS-based subscription management systems experience a strong-plus
- SaaS based software implementation
- Knowledge of Web Services, XML, SOAP, REST
- PMI Certification is a plus
Travel needs: potential for up to 50% of the time (including possible international travel).
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
Costa Rica
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
About the Team & The Opportunity
As an Implementation Consultant - Enterprise SaaS Software, you will play a key role in implementing Zuora Billing and CPQ solutions for enterprise customers. Collaborating closely with Solution Architects, Technical Consultants, customers, and cross-functional teams, you will contribute to solution design, configuration, testing, and deployment, optimizing subscription management and recurring revenue operations.
Your responsibilities will cover the entire implementation lifecycle, including gathering requirements, creating technical documentation, configuring systems, conducting testing, and guiding customers on Zuora best practices to ensure seamless deployments and release cycles.
This role is ideal for candidates with experience consulting on SaaS enterprise software, strong customer-facing analytical and problem-solving skills, and a passion for developing expertise in Zuora’s platform.
This is a location-specific position that requires you to come into the office regularly to be most effective.
*Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
25% travel required for customer on-site engagements in North America and Canada.
What you’ll do
Solution Design & Implementation Support
- Assist the Solution Architect in designing and delivering Zuora Billing and CPQ implementations.
- Configure solutions, ensuring alignment with business processes and best practices.
- Support technical integrations with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) systems.
Requirements Gathering & Documentation
- Collaborate with customers, business stakeholders, and technical teams to gather, analyze, and document requirements.
- Develop and maintain functional and technical documentation, including API integrations, workflows, and solution designs.
Testing, Troubleshooting & Support
- Support system testing, user acceptance testing (UAT), and issue resolution before deployment.
- Work with Product, Support, and Engineering teams to identify, troubleshoot, and resolve implementation issues.
- Assist in customer training and knowledge transfer to ensure successful adoption of Zuora solutions.
About You
- Bachelor’s of Science in Computer Science or in Business preferred.
- 3 to 5+ years of experience in consulting for Enterprise Software implementations.
- Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language
- Object oriented framework experience
- Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations.
- Experience working in all stages of the implementation lifecycle.
- Strong analytical skills and a customer-centric mindset.
- Experience gathering requirements from customers, business stakeholders, and technical teams to provide fit/gap analysis and document requirements.
- Experience working with enterprise-level customers in complex project implementations.
Nice to haves:
- Experience in Quote-to-Cash, Order-to-Revenue, Billing, CPQ, finance, or subscription management implementations.
- Experience with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) integrations.
- Experience with data migration and system integration strategies.
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Location & Work Arrangements
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
We’re looking for a Solution Delivery Manager to lead end-to-end implementation delivery for enterprise customers.
You’ll:
- Own delivery of multiple projects, ensuring they are on time, within budget, and aligned to customer outcomes
- Lead and guide implementation teams across moderate to complex global projects
- Monitor project quality, financials, risks, and performance
- Proactively identify and mitigate risks before they impact delivery
- Manage project plans and multi-project execution simultaneously
- Leverage your experience in SaaS/ERP/Order-to-Revenue systems to drive immediate impact
This role is ideal for someone who thrives in a multi-project, high-impact environment, combining strong delivery leadership with proactive risk management.
About You
- Overall 10+ years of enterprise software experience, with at-least 5+ years as a program/project manager
- In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500.
- Previous experience with subscription billing and/or revenue implementation projects is a strong plus.
- Experience with SaaS-based implementation is very strongly desirable
- Strong client service and/or management consulting experience
- Strong ability to manage implementation financials, recognising the importance of both budget management and services revenue management
- Demonstrated experience managing multiple, concurrent engagements
- Successful candidates must have strong communication and problem-solving skills with strong customer focus with a results-outcome orientation
- Executive presence and comfort. You have experience and are comfortable with C-level communication.
- Comfortable working with and managing ambiguity and uncertainty.
- Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business solution topics
- Have developed domain industry or business process skills
- Demonstrated experience leading teams of architects, consultants, and developers
- Demonstrated experience Drives adoption through achieving business goals and innovation
- Demonstrated experience working with a cross-functional and geographically dispersed team
Technology experience or awareness in the following:
- ERP, CRM, accounting/revenue systems, provisioning systems
- Billing, payment and revenue systems
- SaaS-based subscription management systems experience a strong-plus
- SaaS based software implementation
- Knowledge of Web Services, XML, SOAP, REST
- PMI Certification is a plus
Travel needs: potential for up to 50% of the time (including possible international travel).
The Team
Zuora’s delivery organization is focused on driving successful customer implementations of enterprise SaaS solutions across global regions. The team works on complex, multi-project environments, ensuring high standards of quality, performance, and customer outcomes.
Operating in a fast-paced, client-facing setting, the team collaborates closely with cross-functional stakeholders while leveraging technologies like Java, Microservices, Kafka, AWS, Kubernetes, and Terraform to deliver scalable, modern solutions.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.
WHAT YOU’LL ACHIEVE
- Solution design using the full Zuora product portfolio
- Design and validate that the proposed solution architecture supports the stated and implied business requirements
- Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
- Articulate and present different point of views on various technologies
- Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
- Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
- Deliver Expert Services to the Zuora Partners
About You
- Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions.
- Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
- Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
- Experience in data analysis, conversion and migration, interfaces and reports
- Experience with system design using configuration and/or customization, integration, testing and support
- Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
- Experience in Waterfall and Agile methodologies
- Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
- Experience with accounting and be able to converse effectively with Finance teams
- Experience managing tasks on multiple projects simultaneously
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.
WHAT YOU’LL ACHIEVE
- Solution design using the full Zuora product portfolio
- Design and validate that the proposed solution architecture supports the stated and implied business requirements
- Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
- Articulate and present different point of views on various technologies
- Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
- Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
- Deliver Expert Services to the Zuora Partners
About You
- Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions.
- Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
- Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
- Experience in data analysis, conversion and migration, interfaces and reports
- Experience with system design using configuration and/or customization, integration, testing and support
- Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
- Experience in Waterfall and Agile methodologies
- Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
- Experience with accounting and be able to converse effectively with Finance teams
- Experience managing tasks on multiple projects simultaneously
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
Company Overview
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Team & Role
The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.
What you’ll do
- Solution design using the full Zuora product portfolio
- Design and validate that the proposed solution architecture supports the stated and implied business requirements
- Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
- Articulate and present different point of views on various technologies
- Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
- Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
- Deliver Expert Services to the Zuora Partners
Your experience
- Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions.
- Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
- Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
- Experience in data analysis, conversion and migration, interfaces and reports
- Experience with system design using configuration and/or customization, integration, testing and support
- Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
- Experience in Waterfall and Agile methodologies
- Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
- Experience with accounting and be able to converse effectively with Finance teams
- Experience managing tasks on multiple projects simultaneously
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
- Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
- Medical insurance
- Generous, flexible time off
- Paid holidays, “wellness” days and company wide end of year break
- Paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
Ready to apply?
Apply to Zuora