About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises.

What you’ll do

Stripe is seeking an SEO to lead the SEO strategy for Stripe Docs, in close partnership with the Global SEO Lead. This individual will play a key role in growing the SEO channel by developing and executing efforts to increase Stripe’s revenue and visibility. The scope includes on-site optimization, content development, international SEO, and technical SEO.

While the ideal candidate is well-versed in all SEO disciplines, sensibilities around user-experience, design, engineering, copywriting, data, product management, and marketing are also required. In this role, you will work closely with cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Developer Relations, Design, Product, and Analytics. 

Responsibilities

• On-site optimization: enhance the website’s content and structure to improve search engine rankings and user experience.
• International SEO: develop strategies to optimize the website for multiple countries and languages, driving global visibility and engagement.
• Technical SEO: address backend improvements to ensure the website is compatible and optimized for search engine technologies and LLM agents.
• Roadmap development: develop strategic plans outlining key SEO initiatives and timelines to achieve short-term and long-term objectives.
• Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience crafting and executing SEO strategies.
• Motivated self-starter with high attention to detail, strong follow-through, and the ability to problem-solve independently and carry out tasks with autonomy.
• Tech savvy and cognizant of developments in technology/fintech. 
• Deep expertise in researching and interpreting search queries for developer audiences.
• Basic experience with HTML, CSS, and other web programming acumens.
• Deep expertise in all disciplines of SEO, including technical, on-site, and off-site SEO.
• Ability to develop and prioritize content roadmaps to build net new pages that drive incremental business performance.
• Data-driven, and results-oriented leader that’s proficient in B2B and SEO performance data.
• Proven track record of building scalable systems to successfully execute SEO plans.
• Deep expertise in IA and site architecture.
• Ability to develop exhaustive creative briefs for cross-functional execution. 
• Excellent communication, presentation, and soft skills (written and verbal) to effectively evangelize and educate on SEO internally.
• Strong cross-functional collaborator with the ability to build relationships and simplify complex topics for partners. Must possess intermediate sensibilities in user-experience, design, engineering, copywriting, conversion rate optimization, data, product management, and marketing
• Ability to develop and prioritize roadmaps that successfully deliver on business objectives.
• Excellent international SEO skills.
• Strong experience creating performance reporting and measuring success.
• Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software.
• Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the channel and business.
• Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, and ScreamingFrog.
• Proficient in professional English literacy.

Preferred qualifications

• Experience crafting SEO strategies to acquire technical users (i.e. engineers) and/or partnering closely with Developer Marketing or Developer Relations is highly preferred.
• In-house, enterprise SEO experience is highly preferred.
• Intermediate software engineering background.
• Experience in the following industries: payments, fintech, billing, accounting, tax, startups, enterprise business, and platforms.
• Experience optimizing YouTube video content for search. 
• Multilingual literacy is advantageous in any of: German, French, Japanese, Italian, and/or Spanish.
• Experience with localization / translation.
• B2B experience.
• SQL experience and ability to gather data.
• Experience with telemetry and web analytics.
• Bachelor's degree or 4 years relevant experience.

Technical Customer Service Advisor I Bókun

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Italian across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English and Italian.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid 

We have an exciting opportunity to join our world-class digital team. As a Full-Stack Developer you'll be involved in the entire project lifecycle, from early concept and technical design through to build, deployment and ongoing refinement. Reporting to the Head of Development you'll play a critical role in the in our team's digital output.

Our Digital Centre of Excellence is Devon-based, and we provide the opportunity for candidates to work between our creative and collaborative space in the centre of Plymouth and from home

What you'll be doing

Your responsibilities will include (but not limited to):

• Designing, building and maintaining robust, scalable full‑stack solutions across front‑end and back‑end technologies
• Translating creative and functional requirements into secure, performant, user‑centred digital experiences
• Implementing responsive, accessible interfaces alongside reliable server‑side logic and integrations
• Contributing to technical solution design and supporting the creation of technical documentation where needed
• Integrating with content management systems, APIs, databases and third‑party services
• Ensuring development standards, best practices and agreed methodologies are followed consistently
• Collaborating closely with our Designers, Project Managers and other Developers to deliver high‑quality work on time and within budget
• Supporting deployment, monitoring and ongoing optimisation of live solutions

Exploring and applying new tools, technologies and approaches to improve quality and efficiency

What you'll need to have

Essential skills:

• Experience across both front‑end and back‑end development
• Proficiency in HTML, CSS and JavaScript, with experience using modern front‑end frameworks such as Vue.js, React or Angular
• 3+ years of experience building and consuming APIs and integrating front‑end and back‑end systems
• Experience with responsive, cross‑browser and cross‑platform development
• Experience with server‑side development, ideally using technologies such as Node.js, .NET, ASP.NET, PHP or similar
• Understanding of data persistence, including working with databases and data models
• Experience being on call for bugs or other issues that may arise during a sprint across multiple concurrent projects
• Problem‑solving skills with the ability to design pragmatic, creative technical solutions
• Experience using analytics and performance monitoring tools such as Google Analytics
• Clear experience communicating updates and resolutions to customers and other partners with the ability to work with both technical and non‑technical team members

Desirable skills:

• Experience with cloud platforms, such as Microsoft Azure
• Familiarity with DevOps practices, CI/CD pipelines and deployment workflows
• Understanding of security, scalability and performance considerations in full‑stack applications
• Experience contributing to technical decisions in discovery or pitch phases

A bit about us

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We promote opportunities to learn, grow, train and get involved in broader workstreams that add to our work culture as well as a number of reward and recognition initiatives

Inizio Engage, XD offers a suite of benefits and perks including (but not limited to):

• Generous annual leave allowance
• Volunteering Leave
• Private Medical Insurence
• Life Insurence and Group Income Protection
• Pension Scheme
• Hybrid working approach

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

PsiQuantum’s mission is to build the first useful quantum computers—machines capable of delivering the breakthroughs the field has long promised. Since our founding in 2016, our singular focus has been to build and deploy million-qubit, fault-tolerant quantum systems. 

Quantum computers harness the laws of quantum mechanics to solve problems that even the most advanced supercomputers or AI systems will never reach. Their impact will span energy, pharmaceuticals, finance, agriculture, transportation, materials, and other foundational industries. 

Our architecture and approach is based on silicon photonics. By leveraging the advanced semiconductor manufacturing industry—including partners like GlobalFoundries—we use the same high-volume processes that already produce billions of chips for telecom and consumer electronics. Photonics offers natural advantages for scale: photons don’t feel heat, are immune to electromagnetic interference, and integrate with existing cryogenic cooling and standard fiber-optic infrastructure. 

In 2024, PsiQuantum announced government-funded projects to support the build-out of our first utility-scale quantum computers in Brisbane, Australia, and Chicago, Illinois. These initiatives reflect a growing recognition that quantum computing will be strategically and economically defining—and that now is the time to scale. 

PsiQuantum also develops the algorithms and software needed to make these systems commercially valuable. Our application, software, and industry teams work directly with leading Fortune 500 companies—including Lockheed Martin, Mercedes-Benz, Boehringer Ingelheim, and Mitsubishi Chemical—to prepare quantum solutions for real-world impact. 

Quantum computing is not an extension of classical computing. It represents a fundamental shift—and a path to mastering challenges that cannot be solved any other way. The potential is enormous, and we have a clear path to make it real. 

Come join us. 

Job Summary:

We are seeking a Senior Optical Fibre Engineer to develop and evaluate advanced optical fibre for high-performance optical systems. This role combines optical modelling, deep understanding of advanced speciality optical fibre behaviour and design tradeoffs, and hands-on experimental validation, including the measurement and verification of key fibre properties. The successful candidate will work with internal teams with diverse technical expertise, and external partners, to translate performance requirements into practical technical direction for advanced fibre technologies. We welcome candidates from both advanced industrial photonics environments and leading research groups who combine strong physical intuition with practical experimental and engineering judgement.

Responsibilities:

• Use simulation and analytical tools to evaluate the behaviour and performance of advanced fibre designs and fibre-based optical systems.
• Assess modal properties, loss mechanisms, dispersion, coupling, and other key fibre characteristics relevant to demanding optical applications.
• Design and execute experiments to measure, verify, and interpret fibre properties and subsystem performance.
• Correlate simulation and experimental results to build understanding, validate assumptions, and guide development decisions.
• Work closely with external development partners to assess technical options, review results, and help steer fibre design and performance tradeoffs.
• Translate system or subsystem requirements into meaningful fibre performance targets and evaluation criteria.
• Collaborate across photonics, systems, and experimental teams to support integration of advanced fibre technologies into larger optical platforms.
• Contribute technical judgement to the down-selection, maturation, and validation of advanced fibre solutions

Experience/Qualifications:

Required

• PhD in photonics, optics, physics, engineering, or a related field, or equivalent industry experience.
• Significant experience in fibre optics, guided-wave photonics, or optical system development.
• Strong understanding of advanced and specialty optical fibre behaviour, including relevant modal, loss, dispersion, and coupling tradeoffs.
• Experience with optical simulation tools such as FDTD or related electromagnetic, waveguide, or propagation modelling methods.
• Ability to use simulation to guide practical design decisions and interpret behaviour in non-standard fibre systems.
• Hands-on experience designing and executing experiments to characterize optical or fibre properties.
• Experience analysing and reconciling modelling and experimental data.
• Ability to operate effectively in a hands-on R&D environment with a high degree of technical independence.
• Strong communication skills and ability to work productively with internal teams and external technical partners

Preferred

• Experience with advanced or specialty fibre platforms.
• Experience working closely with fibre development, fabrication, or research groups.
• Experience in both modelling and experimental verification of fibre or waveguide performance.
• Familiarity with demanding optical system environments where specific parameters, such as low loss take priority in trade-off scenarios.
• Experience translating early-stage optical concepts into robust experimental or engineering outcomes.

PsiQuantum provides equal employment opportunity for all applicants and employees. PsiQuantum does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws.

Note: PsiQuantum will only reach out to you using an official PsiQuantum email address and will never ask you for bank account information as part of the interview process. Please report any suspicious activity to recruiting@psiquantum.com.

We are not accepting unsolicited resumes from employment agencies.

PsiQuantum’s mission is to build the first useful quantum computers—machines capable of delivering the breakthroughs the field has long promised. Since our founding in 2016, our singular focus has been to build and deploy million-qubit, fault-tolerant quantum systems. 

Quantum computers harness the laws of quantum mechanics to solve problems that even the most advanced supercomputers or AI systems will never reach. Their impact will span energy, pharmaceuticals, finance, agriculture, transportation, materials, and other foundational industries. 

Our architecture and approach is based on silicon photonics. By leveraging the advanced semiconductor manufacturing industry—including partners like GlobalFoundries—we use the same high-volume processes that already produce billions of chips for telecom and consumer electronics. Photonics offers natural advantages for scale: photons don’t feel heat, are immune to electromagnetic interference, and integrate with existing cryogenic cooling and standard fiber-optic infrastructure. 

In 2024, PsiQuantum announced government-funded projects to support the build-out of our first utility-scale quantum computers in Brisbane, Australia, and Chicago, Illinois. These initiatives reflect a growing recognition that quantum computing will be strategically and economically defining—and that now is the time to scale. 

PsiQuantum also develops the algorithms and software needed to make these systems commercially valuable. Our application, software, and industry teams work directly with leading Fortune 500 companies—including Lockheed Martin, Mercedes-Benz, Boehringer Ingelheim, and Mitsubishi Chemical—to prepare quantum solutions for real-world impact. 

Quantum computing is not an extension of classical computing. It represents a fundamental shift—and a path to mastering challenges that cannot be solved any other way. The potential is enormous, and we have a clear path to make it real. 

Come join us. 

Job Summary:

We are seeking a Senior Photonics Engineer to develop ultra-low-loss optical interface solutions between dissimilar, exploratory, waveguiding platforms. This role combines device concept development, optical simulation, and hands-on experimental validation to assess and mature new approaches for mode conversion and coupling. The successful candidate will combine creativity in photonic device design with strong engineering judgement, identifying solutions that are both high-performing and practical to deploy. Working closely with internal teams and expert external partners, they will help guide the development of advanced optical interfaces. We welcome applicants from both advanced industrial photonics environments and leading research groups who combine strong physical intuition with practical experimental and engineering judgement.

Responsibilities:

Experience/Qualifications:

Required

• PhD degree in photonics, optics, physics, engineering, or a related discipline, or equivalent practical experience.
• Significant experience in photonic device development, guided-wave optics, optical coupling, or integrated optical interface design.
• Strong understanding of mode conversion, mode control, and optical coupling between dissimilar waveguiding or photonic platforms.
• Experience with simulation tools such as BeamPROP, FDTD, eigenmode, BPM, or related methods for analysing propagation, modal behaviour, and coupling performance.
• Proven ability to use simulation to guide device design choices and interpret behaviour in complex optical interfaces.
• Hands-on experience designing and executing experiments to characterize optical coupling, insertion loss, and device performance.
• Strong experimental judgement and ability to troubleshoot complex photonic or optical measurements.
• Ability to assess technical feasibility while keeping practical implementation constraints in view.
• Strong communication skills and ability to work effectively with internal teams and external technical partners

Preferred

• Experience developing low-loss optical interface devices between fibre, waveguide, or integrated photonic platforms.
• Experience with advanced optical packaging, taper-based transitions, or coupling structures.
• Experience with optimisation methods or inverse design for photonic structures.
• Experience taking photonic device concepts from early-stage exploration through experimental proof of concept.
• Experience balancing innovation, performance, and manufacturability in photonic device development.
• Experience in advanced industrial photonics environments or high performing applied research groups.

PsiQuantum provides equal employment opportunity for all applicants and employees. PsiQuantum does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws.

Note: PsiQuantum will only reach out to you using an official PsiQuantum email address and will never ask you for bank account information as part of the interview process. Please report any suspicious activity to recruiting@psiquantum.com.

We are not accepting unsolicited resumes from employment agencies.

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

About The Role

We are seeking a London‑based Senior Software Engineer (Node.js / TypeScript) to build and operate backend services supporting payment, checkout, and transactional workflows. You will collaborate closely with Product, Frontend, Platform, and Infrastructure teams to deliver secure, scalable APIs in high‑throughput environments.

This role sits at the core of Verifone’s payments and checkout platform, where backend engineering directly impacts secure, high‑volume transactions used globally. You’ll design and operate scalable, production‑critical systems that must perform reliably under real‑world load, evolving payment methods, and strict security requirements.

Required Skills and Experience Needed

Programming Languages

• TypeScript (version 3.x or higher)
• Node.js (version 16 or higher)

Backend Frameworks & Libraries

• Backend frameworks such as Hapi.js, or alternatives including Express, Fastify, or NestJS
• Validation using Joi
• Authentication and authorization using JWT and OAuth2

Architecture & Design

• Strong grounding in Clean Architecture and Domain‑Driven Design (DDD)
• Dependency Injection (e.g., InversifyJS)
• Repository and modular design patterns
• Experience building maintainable, testable backend systems

APIs & Data

• Design and operation of RESTful APIs
• API versioning and request validation
• Advanced filtering using RSQL or equivalent
• Experience with MongoDB (modeling, indexing, performance tuning)
• Experience with Redis for caching or messaging
• Database migrations and schema evolution

Cloud & Infrastructure

• Hands‑on experience with AWS services such as EC2, S3, Secrets Manager, and CloudWatch
• Docker and Docker Compose
• Strong discipline with CI/CD pipelines and Git workflows

Testing & Quality

• Automated testing using Jest or Mocha/Chai/Sinon
• End‑to‑end testing with Cypress (optional)
• Strong focus on code quality, reliability, and maintainability

Bonus Skills and Experience

Payments & Security

• Experience integrating payment providers such as Stripe, PayPal, or Klarna
• Knowledge of authorization, capture, and refund flows
• Experience with 3D Secure
• Awareness of PCI‑DSS requirements and security best practices
• Understanding of checkout and transactional domain flows

Production Engineering

• Performance optimization and debugging in production systems
• Exposure to monitoring or APM tools (e.g., AppDynamics or similar)
• Experience operating high‑availability or fault‑tolerant systems
• Familiarity with fraud‑related considerations

Frontend & Platform Exposure

• Experience working alongside frontend frameworks such as Angular or React
• Familiarity with RxJS and state management (NgRx or Redux)
• Server‑side rendering with Pug templates
• HTML/CSS with SASS or PostCSS
• Iframe‑based widget embedding

Additional Bonuses

• Fintech, payments, or e‑commerce domain experience
• Messaging systems such as Kafka, RabbitMQ, or Redis Pub/Sub
• Internationalization (i18n) systems
• Puppeteer for PDF or receipt generation

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran.

The role

We are seeking an experienced Product Designer to join our team. You’ll have the opportunity to work from our offices in Amsterdam, Berlin, London or Prague with a hybrid work schedule.

• Own the end-to-end design of services and features within the Nebius Console, from discovery to delivery
• Design clear, scalable interfaces for complex cloud and AI infrastructure products
• Translate business goals, technical constraints, and user needs into coherent user flows and interaction models
• Work closely with Product Managers, Engineers, and other stakeholders throughout the product lifecycle
• Clearly present design solutions and rationale to cross-functional teams
• Manage design work from early hypotheses and exploration through prototyping, implementation, and iteration
• Contribute to the development and maintenance of the design system, ensuring consistency and quality across the product

• Strong product thinking and the ability to approach design as a set of connected user scenarios
• Ability to balance usability, consistency, and innovation in complex systems
• Solid understanding of the product design process, including discovery, validation, and delivery
• High attention to detail and structured, systematic work in Figma
• Experience collaborating with other designers in a shared product and design system environment
• At least 5 years of experience as a Product Designer on digital products
• Confident English communication skills, sufficient for day-to-day collaboration with international teams
• Strong proficiency in Figma, including creating complex and interactive prototypes

• Experience designing responsive and adaptive functional interfaces
• Familiarity with UX research and usability testing methods
• Experience with cloud consoles, dashboards, or other high-complexity web applications
• Ability to communicate effectively with engineers using HTML, CSS, and JavaScript terminology

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners.

T Brand, the content studio of New York Times Advertising, crafts award-winning multimedia branded storytelling about the interesting people, incredible places and inspirational ideas of today. Our international team is based in London, Paris and Singapore and creates content for global advertisers to tell meaningful stories for New York Times audiences.

T Brand Studio International is seeking an enthusiastic and highly-motivated Senior Designer, based in London, to join our international design and development team. Reporting to our Creative Director, you will be part of the international studio, working alongside our advertising team of creatives, developers, strategists and program managers. In this role, you will lead the visual ideas, design execution and delivery of innovative multi-platform experiences across all New York Times channels from the pitch phase — where you will be supporting the Sales team on new businesses - to the production and launch of your creative work.

As a design and visual champion, you will take inspiration from the newsroom's storytelling and multimedia expertise to create compelling projects that help brands engage, persuade and inform audiences across The New York Times. You will be responsible for leading the day-to-day visual development and delivery of advertising campaigns, ensuring work is designed at high standards across digital, video, audio, social and print. You will spread your visual passion to the team around you, drawing inspiration from a wide range of cultural, news and design references, fostering creativity within the team and helping to mentor junior staff, guiding their growth and development. By blending visual storytelling with human-centered thinking and data-driven insights, you will consistently deliver outstanding creative work that elevates both our brand partners and our studio's reputation. This role is for a creative senior designer with a strong understanding of digital design, a refined design eye and a love for visual storytelling, who can inspire teams, champion visual ideas and continuously innovate and evolve their creativity.

Responsibilities:

• Take full ownership of design ideas and execution of large-scale international 360 campaigns, ensuring high quality visual storytelling across digital, social, video and print.

• Design and build presentations, decks and advertising mock-ups for client pitches.

• Confidently present and communicate design ideas to clients and internal stakeholders (sellers, program managers, strategists, editors and audience experts), translating client KPIs into elegant and high-end visual storytelling solutions.

• Collaborate closely with the editorial team to help translate their ideas into engaging webpages, interactive articles, and other visual storytelling.

• Collaborate with, and solicit feedback from, senior design team members to ensure design work exceeds client expectations and is created in a timely and collaborative manner across time zones and geographies. Also, mentor junior designers and interns.

• Work closely with our internationally-based Developer to ensure accurate and efficient build of digital designs across platforms. Also, lead and execute page builds for projects using Webflow.

• Identify and manage project deliverables from external talent — including illustrators, photographers and motion designers — to expand our creative vendor network.

• Proactively identify and implement solutions to improve our design processes and workflows.

• Develop and employ a deep understanding of NYT Advertising products, as well as newsroom and T Brand Studio standards.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

• You will report to the Creative Director, T Brand Studio International.

Basic Qualifications:

• A strong portfolio of brand work that demonstrates high-quality design and attention to detail, a refined sense of craft, typography, pacing and visual hierarchy.

• Fluency in Adobe Creative Suite, Figma and Google Slides.

• Strong working knowledge of HTML/CSS for front-end styling; proficiency in Webflow is preferred for building pages and supporting team workflows.

• Experience leading design projects end-to-end, collaborating with editorial, strategy and/or production teams.

• Editorial and visual storytelling experience, with the ability to translate complex narratives into simpler, compelling visual experiences.

• Experience designing responsively across mobile, tablet and desktop platforms.

Preferred Qualifications:

• A network of designers, creators and vendors

• Experience in photography and filmmaking

REQ-020054

The Role

PhysicsX is developing a platform used by Data Scientists and Simulation Engineers to build, train, and deploy Deep Physics Models. The core of this platform relies on handling massive volumes of complex simulation data, enabling high-fidelity multi-physics simulation through AI inference.

We are looking for a Senior Frontend Software Engineer to join our product team. You will be one of a small team of Front-end Engineers, collaborating in a cross-functional team with autonomy to drive implementation decisions. You will build and evolve the frontend that brings our platform to life — from rich 3D visualisations of simulation data to seamless API integrations powering complex ML workflows. You will design composable frontend architectures, optimise performance for data-heavy interfaces, and ensure our engineers and scientists can interact intuitively with massive datasets and simulation results.

As a senior engineer, you will also play a key role in shaping technical direction — authoring Technical Decision Records, mentoring less experienced engineers, and driving the standards that keep our platform reliable, secure, and performant. This is a role for a builder who loves crafting exceptional user experiences as much as they love designing robust frontend architectures.

What You Will Do

• Build and evolve a frontend platform that supports complex simulation and ML workflows — from 3D visualisations to seamless API integrations and data-heavy interfaces.
• Design and implement composable frontend architectures and component systems, including micro-frontend patterns, to enable scalable and maintainable development.
• Optimise user experience through advanced caching strategies, performance monitoring, layout and paint optimisation, and accessibility best practices.
• Design and implement advanced state management and data flow patterns to handle the demands of real-time simulation data and complex user interactions.
• Own your work end-to-end — from architectural design through to deployment and maintenance in a fast-paced, agile environment.
• Define performance standards and SLAs for the services you own; diagnose and resolve complex performance bottlenecks in rendering, layout, and data handling.
• Collaborate with backend engineers on the implementation of security risk mitigation strategies and performance optimisations for frontend applications.
• Drive best practices in CI/CD, automated testing, observability, and infrastructure-as-code; build and maintain deployment pipelines including zero-downtime and multi-service deployments.
• Author and review Technical Decision Records; participate in Technology Radar reviews to evaluate and adopt new tools and approaches.
• Mentor junior engineers, facilitate technical discussions, build consensus around decisions, and translate research needs into well-defined technical requirements.

What You Bring to the Table

• A passion for the craft — a drive for engineering excellence and a commitment to sponsoring that culture across the team.
• Strong software engineering foundations — algorithms, data structures, and system design, with a passion for writing clean, maintainable, and testable code. You are a frontend engineer, not a framework developer — you understand the web platform deeply (HTML, CSS, JavaScript, browser APIs) and can build excellent interfaces regardless of the tech stack.
• Architectural versatility — proven track record building web-based user interfaces using a variety of architectural approaches — SPAs, server-rendered applications, hybrid architectures, micro-frontends — with a critical perspective on when each is the right choice. Experience with React and TypeScript is expected, but your identity is not defined by them.
• Web platform depth — strong understanding of how browsers work: rendering pipelines, layout and paint, networking, caching, the JavaScript event loop, and Web APIs. You optimise from first principles, not from framework-specific recipes.
• API and data handling maturity — experience designing frontends that integrate with complex backends via REST, GraphQL, WebSockets, and SSE, with attention to caching strategies, data access patterns, and forward compatibility.
• Reliability and observability mindset — experience defining performance standards and SLAs, implementing monitoring/alerting, and optimising observability in production environments.
• Security and accessibility awareness — familiarity with OAuth/JWT, XSS/CSRF prevention, WCAG, and ARIA standards; experience collaborating with backend teams on security risk mitigation.
• CI/CD and deployment expertise — hands-on experience building and optimising CI/CD pipelines (e.g. NX, GitHub Actions, monorepos), including multi-service and zero-downtime deployment strategies.
• Data visualisation experience — building rich, interactive visualisations using libraries such as Plotly, ECharts, Three.js, VTK, or WebGL to expose complex simulation data to end-users.
• Diagnostic and optimisation skills — a proactive mindset with the ability to identify and resolve complex performance bottlenecks from first principles — in rendering, networking, and data processing — rather than relying on framework-level fixes.
• Communication and leadership — excellent communication skills to discuss data needs with research scientists and translate them into technical specifications. Experience mentoring engineers and facilitating technical decisions.

Ideally

• Polyglot Frontend Thinking: comfort working beyond the JavaScript ecosystem — whether that means WebAssembly, compiled-to-JS languages, or non-SPA architectures. Willingness to reach for the right tool rather than the familiar one.
• 3D and GPU Technologies: deep experience with WebGL, WebGPU, or WebAssembly for high-performance rendering of simulation data, meshes, and point clouds.
• Design Sensibility: understanding of the limitations and trade-offs of design, layout, and typography constraints in the browser, with the ability to work with designers to reach a middle ground.
• Advanced Testing Techniques: experience with fuzzing, deterministic simulation testing, or fault injection in production systems; strong foundation in E2E and integration testing across different architectural patterns.
• Domain Knowledge: understanding of 3D geometry processing (meshes, point clouds) and the specific data structures used in physics-based simulations.

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

🏦 10% employer pension contribution - because investing in future matters.

🍽️ Free office lunches - to keep you energised and focused.

👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

🍼 YellowNest nursery scheme - to help working parents manage childcare costs.

☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind.

💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing.

👀 Eye tests - because good work depends on good health.

📈 Personal development - dedicated support for learning, development, and leveling up over time.

💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it.

🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener.

🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric.

🔎 Watch this space, we’re continuing to build this as we grow…

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Inside Sales who will serve as a high-performance "Player-Coach," driving UK market expansion through personal customer acquisition while providing the strategic guidance and mentorship necessary to elevate the team’s collective performance. The role acts as the bridge between individual excellence and team-wide success, leading by example to uphold Geotab’s standards of sales excellence. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Lead Inside Sales, your key area of responsibility will be owning and exceeding a personal sales quota by identifying, negotiating, and closing new business opportunities within the UK SMB market. You will be responsible for maintaining a robust, accurate pipeline of new business while delivering frequent, data-driven reporting on team performance and market trends. You will need to work closely with the Associate Director to identify training gaps and resource needs, as well as collaborate on innovative strategies to improve team productivity. 

To be successful in this role you will be a natural mentor with the desire to transition into formal sales management and have the ability to deliver expert-level demonstrations of the Geotab suite. In addition, the successful candidate will have strong analytical and territory management skills with an ability to translate SaaS features into high-value business solutions for prospective clients. The successful candidate will also be able to master the Geotab portfolio and articulate the ROI of telematics and fleet management solutions.

How you'll make an impact:

• Own and exceed a personal sales quota by identifying, negotiating, and closing new business opportunities within the UK SMB market.

• Partner with the Associate Director to identify training gaps and resource needs; collaborate on innovative strategies to improve team productivity. 

• Maintain a robust, accurate pipeline of new business while delivering frequent, data-driven reporting on team performance and market trends. 

• Deliver expert-level demonstrations of the Geotab suite, translating SaaS features into high-value business solutions for prospective clients.

What you'll bring to this role:

• Substantial experience in B2B full-cycle sales, specifically within the SaaS/Cloud Computing sector.

• Proven track record of winning new customers and consistently hitting or exceeding personal revenue targets. 

• Bachelor’s degree or equivalent professional experience in a high-pressure sales environment. 

• Deep knowledge of the UK SMB landscape and strong territory management skills. 

• Proficiency in recognized sales methodologies (e.g., SPIN, Challenger, or Gap Selling) with a consultative approach. 

• Excellent communication skills, with a background in Marketing or Communications considered a plus. 

• Leadership intuition with experience mentoring junior representatives.

Why job seekers choose Geotab:

Affiliate Business Director

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and com munities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

About Mindshare: A Leading WPP Media Brand

Mindshare delivers Good Growth for its clients. As “Growth Architects,” we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases trust in the brand, and delivers stronger outcomes for all stakeholders.

Role Summary and Impact

We are seeking an experienced Affiliate Business Director to join the Mindshare Worldwide Media Management & Delivery (MM&D) team. This senior role will lead affiliate and partnership strategy for a portfolio of global clients, overseeing delivery of best-in-class performance marketing solutions.

As an Affiliate Business Director, you will act as the senior client lead for affiliate marketing and prospect generation, managing strategy, planning, activation, and measurement across multiple markets. You will work closely with colleagues across Mindshare, WPP Media, and agency partners to deliver innovative solutions that drive meaningful growth for clients.

This is both a leadership and client-facing role, requiring a mix of strategic vision, commercial acumen, and operational excellence. You will sit on the Mindshare WW MM&D leadership team, reporting into the Partner, Head of Affiliates & Partnerships.

Responsibilities

Performance

- Act as the senior client contact for affiliate marketing and partnership activity, delivering strategy, planning, activation, and reporting.

- Drive best practice in affiliate planning, publisher recruitment, partnership management, and performance optimisation.

- Lead the development of client roadmaps, ensuring innovation, testing, and growth opportunities are consistently identified.

- Deliver post-campaign analysis, reporting actionable insights and driving incremental value.

- Surface and promote the best work internally and externally, ensuring regular creation of case studies and award entries.

People

- Lead, inspire, and develop a team of affiliate and partnership specialists, setting SMART objectives and career development plans.

- Foster a culture of collaboration, innovation, and accountability within the team.

- Play an active role in recruitment and onboarding of new talent as required.

- Act as a mentor and role model, promoting Mindshare’s values of Energy, Empathy, and Impact.

Process

- Define and improve ways of working across planning, activation, reporting, and financial management.

- Support the design, delivery, and scaling of processes, automation, and best practices across the affiliate team.

- Ensure finance processes (forecasting, reporting, reconciliations) are strictly adhered to.

- Partner closely with WPP Media colleagues to align on shared processes and integration opportunities.

Product

- Lead the affiliate product and innovation agenda, surfacing new publisher opportunities, tech solutions, and industry trends.

- Ensure an integrated approach across affiliate, lead generation, and wider digital and offline channels.

- Drive thought leadership on incrementality, attribution, and partner value.

- Build strong partnerships with affiliate networks, technology providers, and emerging publishers.

Profitability

- Take ownership of soft P&L for your client portfolio, delivering against revenue targets and profitability goals.

- Identify and grow incremental opportunities through upselling, cross-selling, and new service development.

- Contribute to new business efforts, including pitches, creds, and prospecting.

- Build commercially focused annual business plans, supported by accurate pipeline management.

The Ideal Candidate

You are a proven digital leader with deep expertise in affiliate and partnership marketing, combined with a strong understanding of the broader performance media landscape. You will have a track record of building client trust, driving commercial growth, and leading high-performing teams.

You bring an entrepreneurial mindset, a collaborative approach, and the ability to operate comfortably at both strategic and tactical levels. You will be confident working with senior stakeholders, managing complex multi-market accounts, and inspiring your team to deliver excellence.

Skills and Experience

Essential

- 8+ years’ experience in digital marketing with significant expertise in Affiliate & Prospect Generation.

- Strong reputation within the affiliate industry, with established network and publisher relationships.

- Experience leading strategy and activation for global premium brands.

- Proven track record in managing and inspiring teams of 10–20+ members.

- Expertise in affiliate tech platforms (e.g. Awin, Rakuten, Partnerize, Impact) and understanding of the wider affiliate tech ecosystem.

- Strong commercial skills with experience managing P&L, driving incremental growth, and delivering new revenue streams.

- Excellent stakeholder management and presentation skills, with the gravitas to present confidently at senior client level.

- Experience in measurement, attribution, and proving incrementality of affiliate channels.

- Deep knowledge of publisher models including loyalty, content commerce, CSS, CLO, retail media, influencer, and brand-to-brand partnerships.

- High level of numeracy and analytical ability, with experience using Google Analytics, and data visualisation tools (e.g.: PowerBi, SimiliarWeb Pro, Wrike, Ayima redirect, HTTP headers etc.)

Desirable

- Experience integrating affiliate with wider digital and offline channels.

- Familiarity with tools such as Brand Verity, TrafficGuard, Uniqodo, and SimilarWeb Pro.

- Experience designing cross-channel frameworks, particularly for ecommerce and performance-driven brands.

- Strong understanding of cookies, tracking, and evolving measurement solutions.

Personal performance measures

The Business Director will predominantly be measured on the quality of work, innovation and their ability to adapt and adopt to the growing capabilities required for their client and agency. Specific measures include:

• Feedback from clients, client leadership teams and digital team
• Strong relationships with other departments
• Regular involvement in New Business, internal projects, and new revenue streams such as added-value services and growth solutions.
• Year on Year revenue growth & Increase client profitability through commercially focused plans, automation, and innovations
• Increase in revenue contribution from out-of-scope services and cross-selling
• Quality of work delivered by you and your team and Performance against client objectives
• Active contribution to the wider Mindshare Media Management & Delivery departments initiatives in London and in the EMEA region, as well and contribution and involvement within WPP Media and wider global team members

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work. At Mindshare Worldwide, we offer a competitive salary package, 25 days holiday (rising to 30 with service), enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund, and early finishes on Fridays.

Based in our London office, just minutes from London Bridge, employees enjoy a rooftop with 360° views of the city. We also offer an extensive training programme, supporting career growth at all levels, as well as regular in-office events and global networking opportunities through WPP Media.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

Are you eager to learn new technologies? Do you appreciate a free working environment where you get a high level of decision-making authority but also the support you needed? Can you turn business requirements into excellent technical solutions leveraging Adobe technologies? And would you like to work with some of the world’s most skilled marketing automation developers on one of the most advanced CRM/marketing platforms? Then you might be just the one we are looking for!

What will your day look like?

In the role as an Adobe Developer, you are responsible for understanding the technical structure of a project. Your job will be to identify client requirements by researching concept, strategy, and target for the project, followed by designing, developing, and implementing robust solutions leveraging Adobe marketing platforms.

Furthermore, your tasks include:

• Leading the implementation of new features, bug fixes, and complex configurations within Adobe environments.
• Collaborating with Architects and Technical Project Managers to translate client requirements into precise technical specifications, estimates, and deployment plans.
• Conducting in-depth technical investigations, troubleshooting issues, and proposing effective solutions, often involving advanced programming and integration.
• Mentoring and providing technical guidance to Associate and other Developers on complex tasks, coding best practices, and problem-solving techniques.
• Ensuring the successful integration, testing, and deployment of client applications and platforms, applying rigorous quality assurance methods.
• Staying abreast of industry trends and emerging technologies, especially within the Adobe ecosystem, to continually enhance our offerings and provide innovative solutions.
• Acting as a go-to resource for technical challenges, proactively engaging in discussions with clients and internal teams to find the best approach.

Who are you going to work with?

You will become part of an exciting and challenging professional environment, working closely with Architects, Application Consultants, Technical Project Managers, and other Developers (including Associate, Senior, Lead, and Principal levels) within the technical team. You will also collaborate with Data Specialists and Designers outside of your department. Our common feature is that we all are competent, respectful teammates who go the extra mile to help one another.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.

What do you bring to the table?

You are an outgoing and self-motivated person who contributes positively to the working environment with your team-player attitude. Your previous experience with being a trusted advisor for clients and colleagues means that you are not afraid to express your opinion, and your organized approach helps you meet deadlines and break down projects into manageable chunks.

In addition, you have:

• 4+ years of hands-on development experience, ideally within an agency or consulting environment, with a strong focus on digital marketing solutions.
• Proven expertise with Adobe Experience Cloud platforms, such as Adobe Journey Optimizer (AJO), Adobe Campaign Classic, Adobe Marketo Engage, Adobe Analytics, Adobe Experience Platform (AEP), Adobe Target (AT).
• Strong proficiency in front-end and back-end technologies including JavaScript, HTML, XML, CSS, and SQL, along with experience in other programming languages (e.g., Python, Java) and API integrations.
• Active Adobe certifications such as AJO Developer Expert, RTCDP Developer Expert, Adobe Campaign Classic Developer Expert, Adobe Campaign Standard Developer Expert
• Experience with code versioning systems, automated integration testing, security testing, and secure coding practices.
• Deep understanding of data models, optimization techniques, and GDPR principles.
• Excellent communication skills (in English), with the ability to articulate complex technical concepts to diverse audiences (technical and non-technical).
• A proactive and collaborative mindset, with a strong commitment to continuous learning, problem-solving, and a growth mindset.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

Overview

The Technical Operations team at TripleLift is the center of excellence and central owner of publisher-side integrations. TripleLift partners with Publishers to monetize their unsold advertising space on their websites and apps. The Technical Operations Manager will be primarily responsible for onboarding TripleLift’s publishers, providing support to our Publisher Client Services and Publisher Development teams, owning the troubleshooting process to identify and resolve integration issues and collaborating with our Yield team to analyze integrations and develop strategies to enhance publisher performance. 

Your daily activities will include; liaising with our clients to initiate integrations and resolve technical issues, onboarding publisher’s inventory, decisioning on the most impactful publisher setup and providing consultative solutions, submitting design requests for the generation of native placements, running reports and analyzing the data to ensure integrations have launched successfully, enabling demand for TripleLift’s native, display and video advertising formats and providing support to Publisher Client Services via an internal ticketing system. 

Responsibilities

• Consult and direct clients on integration best practices
• Own the integration process across new and existing publishers to ensure consistent success and adoption of best practices.
• Onboard publisher inventory and activate them for TripleLift’s various advertising formats using  TripleLift's internal tools.
• Diagnose and resolve complex integration issues and escalate to second-line support if required
• Manage and ensure success of publisher integration - monitor performance, launch new accounts, make optimization suggestions, set up reports, etc.
• Launch experiments in conjunction with our Yield Team and publisher clientele to advance monetization strategies and techniques.
• Manage your workload within the CRM system Salesforce utilizing Salesforce Cases.
• Using knowledge of HTML and CSS, resolve publisher placement render issues;
• Support the Publisher Development team by consulting publishers on integration suggestions during the pre-sales process

Education & Requirements

• At least 2 years experience of Ad Trafficking experience with  knowledge of Google Ad Manager and Google Publisher Tag technologies;
• Strong troubleshooting skills, familiarity with Prebid.js
• Experience working for or with a digital publisher or an SSP;
• Strong customer service and interpersonal skills;
• Extremely strong and demonstrable work ethic;
• Ability to work individually and collaboratively to drive business forward;
• Excellent administrative skills and attention to detail;
• Ability to work quickly and independently with minimal oversight;
• Ability to work under pressure and multitask in a fast-paced start-up environment;
• Ability to accept feedback and constructive critique positively;
• Strives for continued learning opportunities;

Additional & Desirable skills:

• Experience of managing cases within Salesforce
• Experience with HTML, CSS, JS, SQL, testing and debugging (Postman), browser Dev Tools
• Experience of managing and resolving discrepancies 

Lunar Gridshare is transforming how we use and manage energy in the home and on the grid. We manage solar, home energy storage systems, electric vehicles, and other energy-intensive flows in the home, optimising value and efficiency for end users and energy companies to reduce costs and carbon footprint.

We are looking for a Senior Frontend Designer to join our small, focused and collaborative software team. Your work will focus on the Typescript+React-based web front-end to our platform, and its corresponding UI/UX designs.

Your responsibilities would include:

• Taking initiative to ensure delivery of high stakes and/or time sensitive deliverables
• Working and coordinating across multiple teams to ensure delivery, raise standards and ensure consistency
• Ensuring the quality and reliability of the Lunar Energy component library both at the software and design level
• Contributing to the continual improvement of our development best practices

You will be supported to work and grow your knowledge on multiple parts of the stack according to your interests and abilities. Our team has a strong tradition of using functional programming and type systems to build pragmatic and flexible systems to solve business problems.

Your key skills & experience:

• Expert level in Typescript, React and front-end development (HTML/CSS)
• Expert level in UI/UX design, and tools such as Figma, Adobe Suite, and Sketch
• Strong visual portfolio showcasing UI/UX design, data visualisations, and motion design.
• Experience in developing component libraries, including complex, high-interaction components such as charts, tables, date pickers, and other advanced UI patterns.
• Experience working in a functional programming paradigm or openness to doing so
• Working experience with Unix-like operating systems
• You love working in a smaller team where you can see the huge impact of your work
• You are autonomous and enjoy managing your workload and deadlines

Optional/useful:

• Experience mentoring other developers and providing leadership on technical decisions
• Experience with AWS, particularly serverless architecture
• Ability to work independently, using your assessment of the technical landscape to work out where you will be most effective
• Ability to engage with multiple technical stakeholders and teams, to find common needs and themes

Joining us gives you:

• A competitive salary and stock options package
• 25 days annual leave a year + public holidays 
• Private Medical Insurance via BUPA (medical history disregarded)
• A wellbeing and lifestyle benefits plan through Medicash
• 5% employer contributions pension matching
• A budget for work-related training of £1,000 per financial year and an allowance of 4 training days
• Cycle To Work scheme and Workplace Nursery benefit
• Access to Spill - Mental Health Support platform
• Enhanced Maternity + Paternity Pay
• Regular socials and activities, online and in-person
• Flexible start and finish times, fully remote working or hybrid depending on preferences

Duration: Full-Time

Location: Fully remote, but you are welcome any time at our office in Spitalfields, London (UK), as often as you like.

We are proud to be an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, ethnicity, disability, religion/belief, sexual orientation, gender identity or expression, nationality, age or social background. We would like to actively encourage applications from those who identify with less represented and minority groups. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply

OUR MISSION  

At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US 

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. 

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other 

YOUR IMPACT

As the Product Leader for ActiveBatch and Tidal, you will own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio.  You will maximize customer lifetime value, and position migrations as expansion opportunities—not churn events.

Cross-Functional Leadership

• Partner with RMJ Product team to ensure migration blockers are addressed in RMJ roadmap (feature parity, migration utilities, customer-specific integrations)
• Collaborate with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms
• Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support
• Support Sales with migration business cases, competitive positioning  

Team Leadership & Mentorship

• Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution
• Model product management best practices customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication
• Build PO capability in migration management customer segmentation, churn risk assessment, migration planning, technical enablement

YOUR EXPERIENCE

Required Experience:

• 5–7 years in product management with demonstrated track record of shipping complex B2B enterprise software
• Legacy product management experience, Sustained platforms while building migration paths to modern architectures
• Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption
• Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred
• Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes
• Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk

Preferred Experience:

• 8+ years in product management with portfolio-level accountability for multiple products or customer segments
• Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks
• Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration
• Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Content Lead who will define and govern the lifecycle content strategy that powers customer onboarding, adoption, retention, expansion, and advocacy. In this role, you'll build content as a scalable system -- ensuring programs are consistently framed, reusable, and commercially aligned across segments and regions. If you see content as infrastructure rather than individual output, and thrive on building frameworks that drive real customer impact at scale, and are keen to join an industry leader -- we would love to hear from you!

What you'll do:

As a Customer Content Lead, your key area of responsibility will be lifecycle content strategy and message hierarchy, reusable content frameworks, alignment of content to lifecycle programs and automation, and orchestration with shared content and learning teams for production and localization. You will define the end-to-end lifecycle content strategy across onboarding, adoption, retention, expansion, and advocacy stages, developing message hierarchies and value narratives that evolve with customer maturity. You will design reusable content frameworks that enable scale across regions, segments, and channels -- and partner with the Marketing Automation Lead to align content to event-driven journeys, behavioral triggers, and lifecycle programs. You will translate lifecycle strategy into clear content briefs for shared services, including Content, Learning, and Localization teams, while ensuring consistency and quality of lifecycle messaging across all customer-facing touchpoints.

To be successful in this role you will be a strategic thinker with a systems-oriented mindset -- someone who sees content as infrastructure, not just individual output. In addition, the successful candidate will have strong collaboration and influencing skills, the ability to operate effectively in a global environment, and a talent for translating complex product and customer concepts into scalable content frameworks and strategic messaging hierarchies.

How you'll make an impact:

• Define the end-to-end lifecycle content strategy across onboarding, adoption, retention, expansion, and advocacy stages.

• Develop and maintain message hierarchies and value narratives that evolve with customer maturity and lifecycle stage.

• Design reusable content frameworks that enable scale across regions, segments, and channels without duplicative effort.

• Partner with the Marketing Automation Lead to align content to event-driven journeys, behavioral triggers, and lifecycle programs.

• Translate lifecycle strategy into clear content briefs for shared services, including Content, Learning, and Localization teams.

• Ensure consistency and quality of lifecycle messaging across all customer-facing touchpoints.

• Review performance and effectiveness of lifecycle content and recommend optimizations based on engagement and outcomes.

• Act as the primary content strategy partner for Retention & Success, Expansion & Advocacy, and Strategic Accounts leads.

What you'll bring to the role:

• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field, or equivalent combination of education and relevant experience.

• 5-8 years of experience in content strategy, lifecycle marketing, or customer marketing, with ownership of content frameworks supporting post-sale customer journeys.

• Proven ability to design content systems and frameworks — not just individual assets — at scale across regions and segments.

• Strong understanding of B2B SaaS customer lifecycles and value storytelling.

• Experience working with marketing automation and lifecycle programs, including event-driven journeys and behavioral triggers.

• Content strategy, UX writing, or marketing certifications considered an asset.

Why job seekers choose Geotab:

OUR MISSION

At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other 

YOUR IMPACT

Redwood Software is seeking a motivated and detail-oriented Technical Writer to join our team and support the development of clear, accurate, and user-centered content for Redwood’s Finance Automation solution.

In this role, you will create and maintain high-quality documentation while contributing to content design initiatives that enhance the overall customer experience. You will collaborate closely with product, engineering, and UX/design teams to ensure consistency across product documentation and in-product content.

We are particularly interested in candidates who are AI-forward and curious about emerging technologies, and who actively explore ways to responsibly incorporate AI tools into their documentation workflows, content design practices, and productivity strategies.

This is an excellent opportunity for a writer who understands how structured, well-designed content improves usability, adoption, and customer success — and who is excited about the evolving role of AI in technical communication.

Documentation & Content Development

• Produce and maintain high-quality, clear, and concise documentation for Redwood’s finance automation products, including user guides, implementation documentation, API documentation, knowledge base content, and release notes.

• Translate complex technical concepts — including third-party integrations, cloud services, and automation features — into user-friendly content tailored to different personas.

• Ensure documentation reflects current product capabilities, enhancements, and integrations.

Content Design & Customer Experience

• Apply content design principles to create structured, user-centered content that improves clarity, findability, and usability.

• Partner with UX and product design teams to develop and refine in-product content such as UI text, onboarding flows, error messages, tooltips, and microcopy.

• Contribute to content strategy discussions to ensure consistency across documentation and in-product experiences.

• Advocate for the customer perspective, using feedback and analytics to improve content effectiveness.

AI-Enabled Documentation Practices

• Explore and responsibly leverage AI tools to improve documentation efficiency, quality, and consistency.

• Experiment with AI-assisted drafting, editing, content structuring, metadata generation, and workflow optimization.

• Contribute ideas for incorporating AI into documentation processes while maintaining accuracy, governance, and brand standards.

• Stay informed on emerging AI trends and assess their applicability to technical communication and customer experience.

Cross-Functional Collaboration

• Collaborate with domain experts, engineers, product managers, and designers to gather information and ensure accuracy.

• Participate in Agile ceremonies and work within sprint cycles to deliver content aligned with product releases.

• Review and edit content for clarity, accuracy, tone, and adherence to style guidelines.
• Contribute to improving documentation workflows, standards, and governance processes.

YOUR EXPERIENCE

• Bachelor’s degree in Technical Communication, English, Computer Science, or equivalent practical experience.
• 3–5 years of experience in technical writing for complex software products, ideally within B2B SaaS environments.
• Demonstrated experience applying content design principles and contributing to user-centered content strategies.
• Experience working closely with UX/design teams on customer experience and in-product content, including microcopy and interface text.
• Experience creating technical documentation using tools such as MadCap Flare (or similar authoring tools), HTML, XML, or related technologies.
• Familiarity with modern documentation practices such as Docs as Code, version control (e.g., Git), and lightweight markup (e.g., Markdown).
• Experience with collaboration and project tools such as Jira and Confluence.
• Familiarity with API documentation tools (e.g., Swagger/OpenAPI).
• Strong written and verbal communication skills, attention to detail, and ability to manage multiple priorities in an Agile environment.

AI Mindset & Experience

• Experience incorporating AI tools into documentation workflows to improve efficiency, consistency, or content quality;

  or
  

• Demonstrated curiosity and proactive exploration of AI technologies in professional or personal projects.

• Understanding of responsible AI usage, including validation, fact-checking, and maintaining documentation integrity.

Nice to Have

• Exposure to workload automation, enterprise software, or cloud-based platforms.
• Familiarity with SAP, Docker, or basic Python scripting.
• Experience contributing to content governance frameworks or design systems.

What Success Looks Like

• Documentation is clear, accurate, and aligned with product releases.
• In-product content is consistent, user-centered, and aligned with design standards.
• AI tools are thoughtfully leveraged to enhance documentation quality and team productivity.
• Customers can successfully implement and use Finance Automation with minimal friction.
• Documentation and UI content support improved adoption, usability, and customer satisfaction.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

Redwood Software is looking for a results-driven, ambitious, organized Business Development Representative (BDR) to join our team! As a BDR, you’ll align with Sales and Marketing to prospect into strategic accounts and serve as a prospect’s first personal interaction with our company. You’ll be responsible for generating buyer conversations that will result in qualified sales opportunities. 

• Collaborate with sales team members to schedule discovery calls and product demos with a high rate of conversion and attendance.

• Use tools like 6sense, LinkedIn Sales Navigator, and ZoomInfo to prospect into strategic accounts

• Perform account research to efficiently tailor outbound emails and articulate the value Redwood provides

• Qualify leads through research, targeted communication, and listening skills.

• Provide in-depth information to the sales team to enable qualified and productive discussions and product demonstrations.

• Identify and make recommendations for ways to improve processes and tools.

• Meet or exceed assigned quota of contact engagements.

• Effectively record and maintain information within various tracking systems.

YOUR EXPERIENCE

• Highly organized and detail-oriented, with the ability to plan and prioritize appropriately.

• Ability to shift course and change priorities, adeptly handling complex and dynamic requirements and deadlines with minimum impact to job responsibilities.

• Demonstrate initiative, confidence, and a competitive attitude.

• Recognize the needs of the user and offer accurate and clear information about product features, capabilities, and advantages.

• Proven track record of setting, exceeding, tracking, measuring, and communicating the progress of meaningful objectives and goals.

• Strong interpersonal skills (verbal and written).

• Effectively communicate, coordinate, collaborate, and build relationships with Marketing, Sales, and other departments.

• Ability to pick up on technical concepts.

• Motivated to continuously learn and improve both your professional and personal knowledge and skill set.

• Highly qualified applications may possess (these skills/experiences are not required):

  • A 4-year bachelor’s degree

  • Sales experience

  • Technical skills

  • Experience with CRMs and sales enablement platforms (Salesforce, Outreach, LinkedIn Sales Navigator, 6sense, etc.)

Role Overview
In this Principal role, you will lead the design, build and operational excellence of core platform capabilities covering backend services, modern frontend applications, and critical platform infrastructure or APIs. You will drive architectural strategy, mentor senior engineers, collaborate at cross functional and technical leadership levels, and ensure the system scales reliably across global, enterprise use cases.

Key Responsibilities

• Define and implement the architecture and delivery of backend services and microservices, supporting high throughput, globally distributed systems.
• Lead frontend development using modern frameworks (React/Angular/Vue.js + TypeScript) for responsive, performant, enterprise grade applications.
• Drive design and implementation of containerization/Docker and orchestration (Kubernetes) for production scale deployment and standardization across teams.
• Partner with cross functional leaders (product, UX, QA, architecture) to shape roadmap, align technical strategy with business priorities and ensure rapid but sustainable delivery.
• Establish engineering best practices: code reviews, technical mentorship, continuous improvement, testing frameworks, CI/CD pipelines, observability and platform health.
• Own cloud-native delivery (AWS, GCP, Azure), infrastructure-as-code, monitoring and operational resilience for mission critical capabilities.
• Lead risk identification and mitigation, optimize system performance, ensure scalability and reliability across multi‑tenant enterprise environments.
• Act as a mentor and thought leader, enabling engineers across teams, contributing to onboarding, knowledge sharing, industry innovation, and engineering culture.

Required Skills & Experience

• Extensive professional software engineering experience (or analogous senior technical leadership) with deep expertise in Java and object-oriented design.
• Proven full stack development background: frontend (JavaScript, HTML, CSS) and backend (APIs, databases, distributed systems).
• Demonstrated experience with modern JavaScript frameworks (React, Angular, or Vue.js) and proficiency with TypeScript.
• Strong understanding of RESTful API design, relational databases (SQL) and large‑scale backend operations.
• Hands on with containerization and orchestration technologies (Docker, Kubernetes) in production.
• Experience using version control (Git) and agile methodologies (Scrum, Kanban) in global, cross team environments.
• Excellent analytical, problem-solving, communication and influencing skills, with the ability to engage with senior stakeholders and technical leaders.

Desirable Skills

• Deep experience with cloud platforms (AWS, GCP, Azure) and infrastructure automation (Terraform, Ansible).
• Familiarity with data streaming/event driven architectures (Kafka, Flink, Pulsar) and high throughput systems.
• Mature experience with CI/CD tooling (Jenkins, GitHub Actions) and micro frontend patterns.
• Strong testing & observability mindset (JUnit, Jest, Cypress) and performance optimisation.
• Prior experience in global engineering teams, mentoring senior and principal engineers, and setting engineering direction.

Soft Skills

• Demonstrated technical leadership and mentorship—capable of guiding others to drive technical excellence and elevate team delivery.
• Strategic thinker with business-oriented mindset: engineering decisions aligned with product and company goals.
• Agile, adaptable, curious—thrives in fastmoving environments, embraces change, and champions continuous improvement.

Anaplan is looking for a Principal Software Engineer to be the technical leader for this critical initiative within our Experience Engineering workstream. You will define the long-term technical vision and architectural roadmap for adapting our platform for a global audience. This is a unique opportunity to own the strategy for internationalization (i18n) and localization (l10n) at scale for our award-winning planning technology. As Anaplan continues its strong growth in a competitive global market, delivering a world-class, localized experience is a key strategic priority, and you will be at the helm of the technical solution.

We are looking for a visionary and deeply technical leader who can navigate ambiguity, influence across the organization, and set the standard for engineering excellence.

Your Impact
•      Define the long-term technical vision and architectural roadmap for Anaplan's internationalization platform and infrastructure.
•      Lead the design and implementation of highly scalable, resilient systems for continuous localization, serving as the lead engineer and technical mentor.
•      Partner with engineering leadership and product management to shape the strategy for global readiness across all new features and products.
•      Solve the most complex technical challenges related to localization, anticipating future needs and ensuring architectural longevity.
•      Act as a force multiplier, mentoring senior engineers and driving technical excellence and best practices across multiple teams.
•      Directly enhance the experience for our global customers, making our platform more intuitive, accessible, and powerful for users in their native language.

Your Skills
•      Demonstrated ability to lead large-scale technical initiatives, from conception to delivery, and to make critical architectural decisions.
•      Understanding of i18n libraries and frameworks (e.g., i18next, ICU, react-intl.
•      Deep expertise in JavaScript (ES2015+), HTML, CSS, and modern front-end frameworks like React, preferably with TypeScript.
•      A collaborative mindset with exceptional communication skills, capable of building consensus and guiding technical strategy with empathy and clarity.
•      Expertise in writing scalable backend microservices; experience with the JVM (Java, Kotlin, Spring Boot) is a major plus.
•      Experience with deployment tools and technologies such as Docker, Kubernetes, and Terraform.
•      A history of presenting to stakeholders and a passion for sharing knowledge.

Our Code and Theory quality engineering team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.

Our QA Engineers are proficient, collaborative, and dedicated executors who follow our established testing practices to refine our code. They work closely with senior leadership to enhance customer experiences and support consistent business growth.

You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.

WHAT YOU’LL DO

• Execute hands-on testing of responsive web/mobile applications and the underlying infrastructure
• Identify opportunities for cleaner code and process refinements, raising them proactively within your squad
• Collaborate with product teams to support and implement testing strategies with a strong shift-left mindset
• Provide accurate estimates for testing efforts and timelines while remaining adaptable to requirement changes
• Communicate test progress clearly and proactively to ensure the team can make data-driven decisions
• Participate in requirements gathering, test execution, and regression testing across functional systems
• Support release cycles by contributing to scope planning, effort estimation, and the sign-off process
• Engage with the Quality Practice Community to facilitate collaborative learning, innovation, and knowledge sharing

WHAT YOU’LL NEED

• 3+ years of experience as a proactive contributor who is comfortable working both independently and as part of a team
• An open mindset toward mentorship and a strong desire to pursue professional learning and development opportunities
• Proficiency in designing stable, deterministic tests that minimize flakiness across the web and mobile stack
• Hands-on experience using and maintaining automation frameworks and supporting test libraries
• Experience integrating test suites into CI/CD pipelines such as GitHub Actions, Jenkins, or similar tools
• Practical experience with API testing (Postman) and exposure to load testing tools like JMeter or Blazemeter
• Ability to identify application performance issues and assist in optimizing code for better memory usage
• Proficiency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java
• Solid understanding of WCAG 2.1 AA+ accessibility standards and modern security guidelines
• Competency using JIRA and Confluence for consistent defect logging, test planning, and reporting
• A positive, solutions-oriented attitude with a commitment to achieving excellence through teamwork

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

As the CRM & Loyalty Lead / Head of CRM, you will take ownership of our CRM function from day one. You'll oversee lifecycle marketing, newsletters and loyalty campaigns across both consumer and business segments, utilizing multiple channels including email, push notifications, and in-app messaging.

Reporting directly to the founders and executive team, you'll collaborate with the Partnerships team on high-profile campaigns tied to prestigious events such as Royal Ascot and Henley Regatta. You'll also work closely with the Product team on technical integrations to enhance user experiences.

Our core marketing stack features Braze as the primary platform for execution, alongside Metabase for data insights. For someone who brings strong strategic capability and proven proficiency in Braze, you may be considered for a Head of CRM appointment from the outset. Otherwise, starting at Lead level, this role offers a clear progression path, with the potential to advance into a Head of CRM position within 12-18 months, based on performance and impact.

Responsibilities

• Develop and lead CRM strategy and execution for lifecycle, partnership, and product initiatives, partnering cross-functionally to plan and deliver campaigns across email, push, and in-app channels.
• Drive continuous improvement of business and channel-specific KPIs (conversions, churn, etc.), maintaining a clear optimization roadmap and documenting best practices.
• Identify and integrate opportunities from product/city launches and key event moments into lifecycle programs, leveraging automation, personalization, advanced segmentation, and testing roadmaps (including A/B and multivariate experiments).
• Collaborate with Analytics, Product/Growth, Partnerships, Design, and Engineering teams on email strategy, technical integrations, and product enhancements.

Requirements

• 5+ years of hands-on experience in CRM campaign management.
• Extensive experience with customer engagement and marketing automation platforms such as Braze, Iterable or similar.
• Proven expertise in A/B and multivariate testing, including experiment design, execution, and post-campaign analysis to inform optimizations.
• Strong data-driven mindset with the ability to independently pull and analyze segmentation, engagement, and performance metrics.
• Proficiency in basic HTML/CSS troubleshooting and templating languages for personalization.

What we offer

• Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Best-in-class equipment
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

The Role

The Investor Solutions team at Addepar is growing!

Navigator is a quantitative liquidity risk projection tool that is one of the key components of Addepar's multi-product ecosystem. Brought into the Addepar family as part of an acquisition in 2021, Addepar has continued to double down on investing in this critical product, as we've scaled well beyond the multi-million ARR goal first set for this product line. Going into 2026, Navigator will be used as the foundation to build key workflows that cater to large institutions, further integrating across the Addepar ecosystem.

As we continue to scale, a need has opened up for a Fullstack Software Engineer who would bring to bear their unique expertise with the existing Engineering team, with exciting opportunities to extend the scope for this role longer term, as the product continues to push onward into future global expansion mode.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Collaborate multi-functionally with product owners, designers, GTM teams, program managers and other Engineering team members to deliver for our clients
• Conceive of, develop, and deliver novel solutions within a sophisticated and rich domain area. Learn and develop your career within a particularly challenging and growing part of the financial industry
• Build both within the primary Navigator application and in other parts of Addepar's product ecosystem, bridging shared concerns for our clients across multiple product areas, with an investor-focused viewpoint

Who You Are

• Previous professional software engineering experience building web applications
• Proficient in Python and understanding of common libraries used by Python
• Proficient in Django or other Python web frameworks
• Experience with Java backends is a plus
• Familiar with HTTP, REST and web API best practices
• Experience with relational databases (MySQL, Postgres, SQL Server)
• Experience with React, JavaScript (ES6+), HTML, and CSS
• Experience with AI agentic coding is a plus
• A rapid learner with robust analytical and problem-solving abilities
• Bachelor’s degree in Computer Science or equivalent experience

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT 

The Strategic Account Manager owns and grows relationships with some of the world's largest and most complex organisations. Building, long-term client relationships, and developing key business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients . This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts

• Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy
• Grow businesses existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities
• Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts
• Position Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach
• Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process
• Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities
• Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date
• Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc)
• Help identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed
• Be a reliable individual contributor and a great team player with strong work ethic and openness for diversity
• Execute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks.

YOUR EXPERIENCE

• BA/BS Degree or equivalent business experience
• 7+years of successful enterprise sales experience 
• Proven track record of successful customer engagements across a spectrum of enterprise-class verticals.
• Demonstrated success selling to Fortune 500 companies
• A strong foundation for strategic and tactical selling of a solution sale.
• Excellent presentation and negotiation skills.
• Motivated to advance growth in an entrepreneurial, rapidly growing company environment.

So, what’s the role all about? 

As a Sales Enablement Manager, you’ll help ensure Cognigy’s partners are technically capable of building, demoing, and delivering high-quality AI Agents on the Cognigy platform. This role is focused on hands-on technical enablement. You’ll work closely with partner engineers, sales engineers, and internal teams to turn product knowledge into real-world solutions. 

You’ll be a go-to technical resource for partners, helping them move from basic understanding to confident execution across sales cycles and customer implementations. 

How will you make an impact?  

• Enabling partners to design, build, and deliver AI Agents using the Cognigy platform 

• Supporting partner onboarding and ongoing technical readiness through structured enablement and certification paths 

• Delivering technical enablement sessions, workshops, and hands-on labs 

• Assisting partners with JavaScript development, debugging, and flow-based logic 

• Supporting API usage and integrations as part of AI Agent implementations 

• Helping partners work effectively with context variables and conversation logic in Cognigy 

• Advising on webchat embedding and xApps using HTML, CSS, and JavaScript 

• Supporting partners during demos, proofs of concept, and key partner-led opportunities 

• Collaborating with Sales Engineering, Product, and Professional Services to align on technical standards and best practices 

• Translating product updates and new features into clear, partner-ready technical guidance 

Have you got what it takes?  

• Strong JavaScript coding and debugging skills, with the ability to support and unblock others 

• Experience working with APIs and integrations in real-world implementations 

• Practical experience using context variables and conversation logic within Cognigy 

• Working knowledge of HTML, CSS, and JavaScript, particularly for webchat embedding and xApps 

• A general developer mindset, with comfort solving problems through flow logic and/or code 

• Experience in a technical, customer-facing role such as Sales Engineering, Pre-Sales, Solution Consulting, or Technical Consulting 

• Ability to clearly explain technical concepts to both technical and non-technical audiences 

• Strong collaboration and communication skills across sales, product, and delivery teams 

Enablement-focused qualities: 

• A genuine passion for enablement and helping partners succeed independently 

• Enjoyment in teaching, coaching, and guiding others from basic understanding to confident execution 

• Comfort delivering technical enablement sessions, workshops, and hands-on labs 

• Ability to turn complex product capabilities into clear, practical guidance partners can apply immediately 

• A proactive, problem-solving attitude with a strong sense of ownership when supporting partner success 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About Cognigy 

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. 

Requisition ID: 10464
Reporting into: Head of Sales Enablement, NiCE-Cognigy 
Role Type: Individual Contributor  

We’re looking for a software engineer who is passionate about front-end development, user-interface design, and typed functional programming. You would take part in the design and implementation of our next-generation of browser-based tools for operating our trading infrastructure.

We’re building for expert users, which means we want to maintain a high UX bar, and at the same time create tools that are flexible and powerful enough to satisfy the needs of deeply engaged users.

Beyond working on the individual tools, we want someone who can find opportunities to create libraries and abstractions that capture common interaction idioms, and to sharpen our development practices and firm-wide approach to UI development.

We’re looking to add someone with a particular mix of skills and experience:

• A strong background in web technologies, including browser fundamentals like CSS and the DOM, and an understanding of the principles of UI frameworks like Vue, Angular, React, and Flutter
• Practical experience building sophisticated UIs in the browser. We’re looking for someone who loves the detailed polishing that’s needed to build elegant and highly usable UIs
• An interest in and appreciation of typed functional programming as an approach to UI construction. Experience with languages like Elm, ReasonML, Purescript, and Typescript is a plus (we don’t expect experience in OCaml in particular.)

The role will provide opportunities to work in multiple parts of the stack, including front-ends, back-ends, middleware, and databases. The job will also involve working closely with traders and other end-users to better understand their needs.

Fluency in English is required

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab’s footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience.

To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment.

How you'll make an impact:

• Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion.
• Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes.
• Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization.
• Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business.
• Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth.
• Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention.
• Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team.
• Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals.
• Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed.
• Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements.
• Support local teams with contractual topics, strategic customer communications, and project-based initiatives.
• Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions.
• Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams.
• Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption.
• Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings.
  

What you'll bring to this role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Solutions Engineering who will identify and understand complex customer needs and requirements, develop and customize solutions using Geotab’s open platform, and support partners in overcoming business challenges. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a key contributor, the Senior Solutions Engineering team helps drive the success and stability of the Geotab ecosystem. This role requires a deep understanding of Geotab solutions and the ability to adapt and showcase them for partners and end-users. This role works closely with a variety of stakeholders within Geotab’s sales channels, customer care, product management and other solutions engineering teams. The Senior Solutions Engineering position plays a fundamental role in driving Geotab’s strategies, developing tools and educational content for internal teams and external partners and advancing on-going business objectives. The role’s incumbent identifies gaps in the product ecosystem, providing alternative solutions and valuable feedback to the product and development teams.

How you'll make an impact:

• Develop and maintain expert-level knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.
• Engage and collaborate with strategic partners and key end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their complex and specific needs.
• Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention. 
• Drive revenue growth by translating complex technical capabilities into tangible business value for prospective clients. Conduct in-depth discovery and requirements analysis to design and deliver compelling technical demonstrations and pilots that directly align with customer needs and accelerate deal closure.
• Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how. 
• Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.
• Assess and analyze complex partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.
• Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product
• Keep and maintain accurate documentation and records of customer/partner engagements, complex solution designs and deliverables by following department processes and procedures. 
• Manage high-impact projects, highly strategic customers/partners, collaborating closely with partners, third-party integrators, and customers to ensure seamless implementation, deployment, and success. 
• Create and contribute to processes and procedures, handle escalations, identify areas for change and drive the change.
• Mentor and support Solutions Engineers and other team members, sharing knowledge, expertise, and best practices to promote skill development and professional growth.

What you'll bring to this role:

Why job seekers choose Geotab:

The Team:

AlphaSense’s Design team is a strategic driver of product differentiation, shaping how the world’s leading companies make high-stakes decisions with confidence. We believe great UX is not just about usability, it’s about deeply understanding our customers’ workflows and building experiences that feel tailored, intelligent, and indispensable to how they work.
As AlphaSense evolves into an AI-native platform, Design plays a critical role in defining how AI shows up in real workflows, from search to synthesis to decision-making. We partner closely with Product and Engineering to turn complex data and advanced AI capabilities into cohesive, intuitive, and high-quality experiences.
Our team is a global group of craftspeople, systems thinkers, and innovators who care deeply about quality, velocity, and impact. We operate with a strong sense of ownership, a bias toward action, and a commitment to raising the bar for what great product design looks like in an AI-first world.

About the Role:
We are seeking a Principal Design Engineer to play a key role in shaping the future of AlphaSense’s product experience. This is a senior individual contributor role, where you’ll lead through craft, systems thinking, and technical excellence, building AI-powered experiences that feel tailored, intelligent, and essential to our customers’ workflows.
You will operate at the intersection of design, engineering, and product strategy, translating complex, data-rich problems into high-quality, production-ready experiences. You won’t just prototype ideas; you’ll define how they are built, scaled, and experienced in the product.
As a senior member of the Design team, you’ll act as a multiplier—mentoring others, guiding technical and design decisions, and strengthening the connection between user needs, business goals, and engineering realities.

Why this role matters
At AlphaSense, design is a core driver of how we win. As we build an AI-native platform, the quality of our user experience will define how effectively customers can navigate complexity, build conviction, and make decisions.
In this role, you will help define that standard—through the systems you build, the experiences you ship, and the team you help elevate.

What You’ll Do

• Create high-fidelity, coded prototypes and interaction models that bring complex, AI-powered workflows to life and clearly communicate product direction.
• Own high-impact initiatives from concept through production, shipping experiences that reflect strong design thinking, technical rigor, and a deep understanding of customer workflows.
• Lead technical design discussions, make architectural decisions, and guide cross-team implementation efforts.
• Advance AlphaSense’s design system as a core piece of product infrastructure—defining scalable patterns, enabling consistency, and accelerating teams building across AI-native experiences.
• Collaborate closely with product managers, engineers, and other stakeholders to research and evaluate user requirements, translate them into effective designs, and ensure that the final product meets both user and business needs.
• Collaborate with engineering teams during development, advocating for design quality and user experience by championing design fidelity and attention to detail throughout the development lifecycle.

• Act as a senior leader within the Design team, mentoring designers and engineers, raising the bar for craft, and contributing to a strong, collaborative design culture.
• Serve as connective tissue across design, product, and engineering—helping teams navigate tradeoffs between technical constraints, business goals, and user experience to deliver high-quality outcomes.

Who You Are

• 12+ years of experience in product design, design/UX/front-end engineering, design systems, or a related discipline.
• A bachelor’s degree or higher. A degree in design, computer science, information sciences, psychology, or human-computer interaction is preferred.
• Hands-on experience with modern front-end technologies (e.g., HTML/CSS, JavaScript/TypeScript, React) and evolving design systems.
• Experience building AI and agentic experiences, and you are already leveraging AI to speed up and augment your end-to-end design and development process.
• Expertise with modern AI technologies and ability to apply them to design problems (e.g., MCP, Claude Code, Codex, Skills).
• Experience shipping production-ready experiences and influencing technical and design choices across teams.
• Strong understanding of user-centered design principles, end-to-end customer workflows, and the ability to turn new users into habitual users.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Demonstrated experience in project leadership, mentorship, and providing constructive feedback to foster professional growth.

About the Role

As a hands-on Engineering Manager of one of our feature teams at Ledgy, you'll lead the engineers who build the features that help companies offer, manage, and communicate compensation and savings vehicles: from equity plans to pensions, carry, and beyond. Your team works on the products employees and companies use to make sense of complex compensation structures.

This is a good fit if you find it meaningful to work on features that are financially significant to the people using them, as getting compensation right matters. The work is domain-rich: these structures are complex, high-stakes, and varied. You'll report to the Head of Engineering and play a key role in expanding Ledgy's product coverage as companies increasingly look to offer diverse forms of compensation.

You'll Thrive in This Role If You

• Have 2+ years in Engineering Management and 6+ years as a Software Engineer, with meaningful time in product-focused or domain-heavy roles
• Are energised by features that have a direct, visible impact on end users — the things employees actually see and interact with
• Care deeply about correctness in domains where getting things wrong has real financial consequences
• Are comfortable with evolving scope — compensation takes many forms, and the product will grow to reflect that
• Actively use AI tools to multiply your output and are excited to help your team do the same — you see AI as a core part of how great engineering gets done today
• Love developing people and creating an environment where engineers can do their best work
• Want to stay hands-on — you're comfortable diving into the codebase, reviewing PRs with concrete feedback, and shipping yourself

What You'll Own

• Team Leadership: Setting technical direction for the team, running 1:1s and performance conversations, and supporting engineers in their growth.
• AI-Augmented Engineering: Modelling and promoting effective use of AI tools across your team — from coding assistants to automated workflows. You'll help engineers develop good instincts for where AI accelerates work and where human judgment matters most.
• Compensation & Savings Features: The product surface covering a range of compensation and savings vehicles — equity plans, pensions, carry, and more. Your team builds the logic and UX that makes these products usable for both companies and their employees.
• Employee-Facing Experience: Ensuring the features your team builds are not just correct, but clear and accessible to employees navigating complex compensation structures.
• Domain Breadth: As Ledgy expands into new compensation types, your team will be at the frontier, building the models and product experiences that bring them to life.

Our tech stack:

• Language: TypeScript
• Frontend: React, Tailwind CSS, tRPC
• Backend: tRPC, Node.js, MongoDB, Temporal
• Infrastructure: Docker, GitHub Actions, GCP, Terraform Cloud, Kubernetes

What Your Journey Could Look Like

First 30 Days

• Build relationships with your direct reports and develop a solid understanding of the compensation domain, including what we support today and where we're headed
• Get hands-on with the codebase — review PRs and understand how the product models compensation and plan logic
• Meet PD leadership: CTO, Head of Engineering, Head of Product, and the other EMs
• Understand how your team's domain intersects with the rest of the platform

First 3 Months

• Own the team's delivery rhythm: roadmap reviews, sprint health, and unblocking engineers
• Identify and begin addressing the most complex or fragile areas of the domain
• Establish regular 1:1s and begin meaningful coaching conversations with your reports
• Partner with PM and Design on the roadmap for expanding compensation coverage

6–12 Months

• Be recognised as the technical leader for compensation and savings features at Ledgy
• Deliver measurable improvements to product quality, coverage, or the employee experience
• Lead performance reviews and meaningful career development conversations
• Be a trusted partner to product and engineering leadership on compensation strategy

The Interview Process

1. Getting to know you (30 min): Meet with someone from our people team to talk about your experience and to answer questions about the role
2. Live Coding (60 min): A problem-solving session (without AI) using your preferred language and IDE
3. System Design (60 min): Walk us through an architecture you've significantly contributed to — we'll explore domain modelling and product complexity based on your experience
4. Mock 1:1 (45 min): A mock coaching conversation with one of our engineers to see how you approach people management and development
5. Culture & Vision (30 min): Meet one of our founders to discuss Ledgy's mission and how you think about making compensation and savings products work for everyone
6. Offer 🎉

Being part of Ledgy means:

• Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country.
• We make space for your own professional development, with a generous yearly learning & development budget.
• This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling.
• For candidates based in London or Zurich we use a hybrid work model of 2 days in the office per week.

As the Strategic Technical Consultant for Clarity - Bloomreach’s AI shopping assistant - you will own the technical strategy, implementation approach, and customer experience end-to-end. You will guide customers through trials, onboarding, early adoption, and optimization, ensuring Clarity is deployed correctly, performs reliably, and delivers measurable value quickly.

This role requires both execution and strategic thinking. You will play a key role in shaping the implementation approach, contributing to the product roadmap, and proactively identifying and eliminating friction in the customer experience through scalable processes, technical patterns, and structured product feedback. You will work as an independent technical partner to customers and internal teams, shaping how Clarity is implemented globally.

Your job will be to:

• Lead the end-to-end technical onboarding and implementation of Clarity, including configuration across Bloomreach Discovery and Engagement
• Make front-end updates (HTML, CSS, JavaScript) to customize weblayers and optimize how Clarity appears and behaves on customer sites
• Design scalable technical solutions that translate customer requirements into effective Clarity implementations
• Guide customers in setting up analytics tracking, event instrumentation, and A/B testing frameworks to measure performance and optimize results
• Troubleshoot issues across front-end behavior, analytics, data connectivity, Discovery integration, and weblayer execution
• Contribute directly to the product roadmap by identifying friction points, unmet needs, and opportunities for product enhancements
• Define and continuously refine the Clarity implementation playbook, creating repeatable patterns, templates, and best practices
• Validate technical feasibility during discovery and identify early risks, dependencies, and integration gaps
• Collaborate closely with product, engineering and product success teams to align solution design and technical outcomes
• Communicate clearly with both technical and non-technical stakeholders, influencing decisions and ensuring smooth implementations
• Serve as an internal subject-matter expert on how Clarity leverages Bloomreach’s Discovery and Engagement capabilities

Your success story will be:

• In 30 days, you understand Clarity’s technical architecture, the implementation model across Discovery and Engagement, and begin contributing to customer projects as well as identifying areas of friction or improvement
• In 90 days, you independently lead technical workstreams, configure Clarity end-to-end, resolve complex integration issues, and contribute structured feedback to improve the product and processes
• In 180 days, you deliver multiple successful customer implementations, establish repeatable technical patterns, influence roadmap enhancements, and reduce friction in the onboarding process
• In 210 days, you and the team celebrate successful launches and early customer value achieved through your technical expertise, strategic contributions, and foundational work defining the implementation playbook

You have the following experience and qualities:

Professional Experience

• BS/BTech in Information Systems, Computer Science, or equivalent practical experience
• Hands-on experience with web technologies: HTML, CSS, JavaScript
• Experience working with website behavior, personalization tools, search or recommendation systems, analytics instrumentation, or A/B testing
• Background in technical consulting, implementation, solution engineering, or similar roles within SaaS, eCommerce, digital experience, or Martech
• Ability to troubleshoot issues across both data and front-end layers
• Bonus: Experience with search/discovery platforms, personalization tools, tagging/analytics systems, CDPs, or eCommerce platforms

Personal Qualities

• Strong analytical and debugging skills, with the ability to quickly diagnose and resolve complex issues
• Clear, confident communicator suited to both customer-facing and internal technical discussions
• Highly autonomous, organized, and capable of leading parallel workstreams
• Strategic thinker who balances immediate implementation needs with long-term scalability and product evolution
• Fast learner, adaptable within an emerging and rapidly evolving AI environment
• Customer-focused, able to integrate technical feasibility with business impact

#LI-HO1

As the Strategic Technical Consultant for Clarity - Bloomreach’s AI shopping assistant - you will own the technical strategy, implementation approach, and customer experience end-to-end. You will guide customers through trials, onboarding, early adoption, and optimization, ensuring Clarity is deployed correctly, performs reliably, and delivers measurable value quickly.

This role requires both execution and strategic thinking. You will play a key role in shaping the implementation approach, contributing to the product roadmap, and proactively identifying and eliminating friction in the customer experience through scalable processes, technical patterns, and structured product feedback. You will work as an independent technical partner to customers and internal teams, shaping how Clarity is implemented globally.

Your salary starts at €4,500 gross per month for Slovakia, restricted stock units and other benefits are on top. You can work in one of our Central Europe offices (Bratislava) or from home on a full-time basis.

Your job will be to:

• Lead the end-to-end technical onboarding and implementation of Clarity, including configuration across Bloomreach Discovery and Engagement
• Make front-end updates (HTML, CSS, JavaScript) to customize weblayers and optimize how Clarity appears and behaves on customer sites
• Design scalable technical solutions that translate customer requirements into effective Clarity implementations
• Guide customers in setting up analytics tracking, event instrumentation, and A/B testing frameworks to measure performance and optimize results
• Troubleshoot issues across front-end behavior, analytics, data connectivity, Discovery integration, and weblayer execution
• Contribute directly to the product roadmap by identifying friction points, unmet needs, and opportunities for product enhancements
• Define and continuously refine the Clarity implementation playbook, creating repeatable patterns, templates, and best practices
• Validate technical feasibility during discovery and identify early risks, dependencies, and integration gaps
• Collaborate closely with product, engineering and product success teams to align solution design and technical outcomes
• Communicate clearly with both technical and non-technical stakeholders, influencing decisions and ensuring smooth implementations
• Serve as an internal subject-matter expert on how Clarity leverages Bloomreach’s Discovery and Engagement capabilities

Your success story will be:

• In 30 days, you understand Clarity’s technical architecture, the implementation model across Discovery and Engagement, and begin contributing to customer projects as well as identifying areas of friction or improvement
• In 90 days, you independently lead technical workstreams, configure Clarity end-to-end, resolve complex integration issues, and contribute structured feedback to improve the product and processes
• In 180 days, you deliver multiple successful customer implementations, establish repeatable technical patterns, influence roadmap enhancements, and reduce friction in the onboarding process
• In 210 days, you and the team celebrate successful launches and early customer value achieved through your technical expertise, strategic contributions, and foundational work defining the implementation playbook

You have the following experience and qualities:

Professional Experience

• BS/BTech in Information Systems, Computer Science, or equivalent practical experience
• Hands-on experience with web technologies: HTML, CSS, JavaScript
• Experience working with website behavior, personalization tools, search or recommendation systems, analytics instrumentation, or A/B testing
• Background in technical consulting, implementation, solution engineering, or similar roles within SaaS, eCommerce, digital experience, or Martech
• Ability to troubleshoot issues across both data and front-end layers
• Bonus: Experience with search/discovery platforms, personalization tools, tagging/analytics systems, CDPs, or eCommerce platforms

Personal Qualities

• Strong analytical and debugging skills, with the ability to quickly diagnose and resolve complex issues
• Clear, confident communicator suited to both customer-facing and internal technical discussions
• Highly autonomous, organized, and capable of leading parallel workstreams
• Strategic thinker who balances immediate implementation needs with long-term scalability and product evolution
• Fast learner, adaptable within an emerging and rapidly evolving AI environment
• Customer-focused, able to integrate technical feasibility with business impact

#LI-HO1

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

What you will do:

 Job Location: UK Remote

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

1138 - Account Manger – SEO 

12 months Maternity Cover

Role Summary and Impact

Openmind:

Openmind, part of WPP, is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  

We’re looking for a quick thinking, organised and versatile SEO Account Manager to oversee one of the biggest accounts for the UK team. You will be responsible for delivering best in class SEO solutions to some of the UK’s biggest brands, managing multiple stakeholders as well as ensuring the best output from more junior members of the team. We are looking for someone who has experience working in competitive and performance driven sectors and are ready to take the next step.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

The Account Manager supports the wider SEO team by conducting and writing up:

• Keyword research.
• On-page optimisation advice.
• Technical audits.
• Competitor analysis.
• Link management activities.

Lead day to day Account Management of SEO activities:

• Tracking, monitoring and reporting using Google Analytics and other tools.
• Oversee the performance of all SEO campaigns and ensure that key insights are incorporated into future activity (monitor and report KPIs and technical issues across all clients’ websites).
• Monitor industry trends and updates and report back on insights to their Account Manager and the wider team.
• Regular contact with Planning teams ensuring a full understanding of Clients’ overall media strategy.
• An excellent understanding of industry standard SEO tools including Google Analytics, Google Data Studio, Advanced Web Rankings, Deep Crawl, SEMRush and Screaming Frog.
• Sound knowledge of HTML, CSS & JavaScript (knowledge of MySQL PHP/ASP & APIs is beneficial).
• A high degree of numeracy and literacy.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

 Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Role:                Senior Full-Stack Developer 
Department:    R&D
Reports into:   Head of Software
Location:         London, Hybrid

ABOUT THE ROLE

Disguise is seeking a Senior Full-Stack Developer to join our growing Cloud Services team — a fast-moving group building the next generation of Disguise Cloud products.

You’ll play a key role in designing and delivering powerful cloud-based tools that integrate tightly with Disguise’s ecosystem, supporting some of the world’s most ambitious live events and immersive experiences.

We’re looking for someone who can hit the ground running — a confident engineer with deep backend experience (Django, Laravel, and/or Rails), strong frontend expertise in Vue, and experience building interactive 3D applications using Three.js.

If you enjoy solving complex problems, building production-grade systems, and collaborating across disciplines, this role is for you.

WHAT YOU WILL DO

• Lead development of a cutting-edge 3D modelling and editing tool built with Three.js, used to simulate and analyze immersive visual experiences for global live events.
• Architect and build scalable APIs and backend services across multiple platforms and technologies.
• Design robust, high-performance database solutions with strong optimisation practices.
• Develop and maintain Vue-based UI controls and components that expose powerful features to end users.
• Collaborate closely with other engineering teams across the organisation to integrate systems and share expertise.
• Conduct thoughtful code reviews and maintain high standards for quality and reliability.
• Support customer-facing teams by troubleshooting issues and responding to internal and external support requests.
• Assist with debugging, performance tuning, and production deployments.
• Break down large features into manageable, well-scoped tasks and drive them to completion.

ABOUT YOU

You’re a senior-level engineer who combines strong technical depth with product curiosity and ownership.

Required Skills & Experience

• Extensive professional software development experience
• Strong expertise with Three.js
• Strong backend expertise in Django and/or Laravel
• Strong frontend expertise in Vue
• Experience in leading product/feature development in a technical team and gathering feature requirements
• Deep understanding of REST APIs (public and private), including OpenAPI specifications and documentation
• Proficiency with Git (branching, pull requests, code reviews)
• Experience using tools like JIRA, GitHub, ProductBoard, or similar
• Excellent written and verbal communication skills (English required; collaboration with UK and Canadian teams)
• Experience integrating AI workflows into daily development practices without compromising engineering standards

How You Work

• You hold yourself, and your teammates, to a high standard when working with production systems.
• You write clean, thoughtful, maintainable code and pay close attention to detail.
• You enjoy solving complex technical problems with curiosity and persistence.
• You’re comfortable navigating ambiguity and multiple moving parts.
• You think beyond implementation, you care about what the product should do and how to make it better.
• You thrive in remote, distributed teams and can work independently while communicating effectively.

Nice to Have

• Experience with distributed systems and containerised deployment, especially in the world of cloud media
• Familiarity with C++ (not required, but helpful for cross-team collaboration)
• Experience in live events, film, production, or entertainment industries
• Tailwind CSS experience and a strong eye for design and UX

Professional Service Implementation Engineer

At NiCE, we challenge our limits and set ambitious goals. We strive for excellence and consistently exceed expectations. If you share our drive, we offer a career opportunity that will inspire and motivate you.

More about the role…

As an Implementation Engineer, you will lead projects essential to our clients’ success. You will configure Proactive AI products according to best practices and customer requirements, while coordinating activities across departments.

As part of the implementation team, you will collaborate with Customer Success, Product Development, and AI Innovation teams to design and implement business and technical requirements for Proactive AI deployments in both pilot and production environments.

The Professional Services Engineer also serves as an organizational leader, mentoring and coaching junior staff.

Key Responsibilities…

• Become an expert in Proactive AI solution design, consultancy, and implementation.
• Learn the client’s business processes to define and document requirements for automated transactions of proactive customer journeys.
• Document End-to-End Application Integration Specifications
• Configure, perform E2E testing, debug, and deploy the SaaS platform in accordance with client requirements.
• Define and implement Proactive AI customer journey optimization strategies by utilizing data analytics in conjunction with a deep understanding of the Proactive AI transactional data model.
• Write SQL queries and build reports and dashboards.
• Collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Write and debug code snippets (in JavaScript)
• Design and test APIs
• Assist with the training of new implementation specialists.
• Provide on-call support to customers.

Knowledge/Experience…

Basic Qualifications:

• Bachelor’s degree in computer science, Business Analytics, Data Analytics, or a related STEM field.
• Knowledge of basic programming languages and data structures
• Knowledge of data analysis and SQL
• Curious with a passion for learning
• An intriguing problem solver
• Ability to successfully work in a team-oriented, highly collaborative environment

Preferred Qualifications:

If you don't have these but are willing to learn, please apply:

• Technical expertise in data structure extraction and summarization
• Experience with JavaScript, C#, SQL, HTML, CSS, Python
• Experience with integration tools
• Application knowledge of Excel, Looker (or similar BI tool)

 About NICE Cognigy…

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovative powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

As a Sr Generative AI Engineer on the ED&A team, you will build the agentic AI systems that change how Dataiku runs internally. The role is hands-on and end-to-end, you'll work close to the business, turn real problems into working software, and see your solutions through from first conversation to production.

How You'll Make an Impact

Agentic AI Solution Development & Integration

• Design end-to-end AI solutions on Dataiku's platform, leveraging Dataiku Agent Hub, Prompt Studio, LLM Mesh, and Knowledge Banks (Vector Stores), or Python-based frameworks where needed.

• Build and orchestrate multi-agent systems using Dataiku's Visual Agents (simple and structured), as well as code-based frameworks (LangGraph, CrewAI, Claude Agent SDK, OpenAI Agents SDK) as appropriate.

• Integrate and optimize LLM APIs across providers (OpenAI, Anthropic, Google Gemini, AWS Bedrock, Azure, open-source models via Dataiku's LLM Mesh), applying model routing strategies to balance cost, latency, and quality.

• Implement Retrieval-Augmented Generation (RAG) pipelines, including agentic RAG and GraphRAG, using Dataiku's Knowledge Banks with reranking, dynamic filtering, and document extraction capabilities.

Stakeholder Engagement & Delivery

• Work primarily with the “Revenue” organisation, Sales, BDR, Customer Success, Solutions Engineering, Professional Services, Sales Operations and Marketing (approximately 75% of the role), and apply proven solutions and approaches more broadly across the organisation (approximately 25%).

• Engage stakeholders to gather business requirements, then go further: identify the underlying user pain those requirements represent, and design solutions that address both the stated need and the deeper problem.

• Own projects end-to-end, from requirements intake and solution design through to build, deployment, and handover.

Agent & Tool Development

• Develop autonomous and semi-autonomous AI agents, using Dataiku's Agent Builder, custom Python-based architectures (LangGraph, CrewAI, Claude Agent SDK, etc.), or a combination of both. Exercise judgment on when to leverage platform capabilities and when to build custom solutions.

• Design and build Agent Tools beyond documented examples, including custom API integrations, data retrieval modules, decisioning logic, and automated workflows, pushing past out-of-the-box patterns to deliver solutions tailored to specific business problems.

• Build, publish, and consume MCP (Model Context Protocol) servers to enable agent-to-tool integration across systems, including designing custom MCP servers where needed.

• Develop evaluation and monitoring approaches for agent systems, combining Dataiku's built-in capabilities with custom instrumentation to measure reliability, accuracy, cost, and business impact in production.

AI Governance & Evaluation

• Design and maintain evaluation frameworks (evals) for LLM-based systems, measuring accuracy, latency, cost, and reliability in production.

• Adhere to data governance, security, and regulatory compliance requirements (EU AI Act awareness, responsible AI practices) for all AI solutions.

• Leverage Dataiku's Cost Guard and Quality Guard features to manage LLM spend, enforce usage policies, and maintain output quality standards.

• Work closely with analytics and data engineering teams to maintain metadata on reference datasets for LLM consumption.

Web Application Development

• Create front-end user interfaces for AI applications using HTML, CSS, and JavaScript, within Dataiku's webapps framework, Dataiku Answers for chat-based interfaces, or standalone applications built with Vue.js and Node.js.

• Collaborate on UX design, ensuring internal stakeholders find AI solutions intuitive and responsive.

Continuous Learning

• Provide product feedback to the development team to improve the platform.

• Stay current with the rapidly evolving AI engineering landscape, agent frameworks, model capabilities, evaluation practices, governance requirements, and tools like MCP and A2A protocols.

What You'll Need to Be Successful

Technical Proficiency

• Must have strong Python skills (including familiarity with typical data science and AI engineering libraries).

• Must have hands-on experience building agentic AI systems, multi-agent orchestration, tool chaining, autonomous decision-making, and production deployment of AI agents.

• Experience with modern agent orchestration frameworks (LangGraph, CrewAI, Claude Agent SDK, OpenAI Agents SDK, or similar); familiarity with LangChain is still relevant but not sufficient on its own.

• Understanding of RAG architectures (vector databases, embedding strategies, agentic RAG, GraphRAG) and when to apply each approach.

• Familiarity with MCP (Model Context Protocol) for agent-to-tool integration, or demonstrated ability to quickly adopt new integration standards.

• Experience with structured outputs, function/tool calling, and prompt engineering across multiple LLM providers.

• Web development fundamentals (HTML, CSS, JavaScript); experience with Vue.js and Node.js preferred. 

• Exposure to AI evaluation practices, building evals, monitoring model/agent performance in production, and iterating based on metrics.

• Comfort with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code, or similar).

• Familiarity with Dataiku a bonus.

Educational & Professional Background

• Bachelor's or Master's in Computer Science, Data Science, Engineering, or a related field; equivalent experience also considered.

• Demonstrated ability to integrate multiple technologies, optimize workflows, and deliver user-friendly AI solutions in a production setting.

Soft Skills

• Strong communication and presentation skills, capable of collaborating effectively with both technical and non-technical stakeholders.

• Problem-solving mindset with a passion for innovation and delivering measurable business value.

• Openness to learning new tools (e.g., Dataiku) and adapting to a rapidly evolving AI landscape.

Job Description Data & Analytics Manager 

The Data & Analytics Manager supports the implementation, monitoring, and optimization of web analytics tracking across digital platforms. This role ensures accurate data collection, helps generate insights from user behaviour, and assisting channel teams in making data-driven decisions. 

Key Responsibilities 

• Assist in setting up and maintaining tracking via Google Analytics (GA4)  
• Implement and manage tags using Google Tag Manager (GTM)  
• Configure events, conversions, and custom dimensions  
• Validate tracking using debugging tools (e.g., GTM preview, browser dev tools)  
• Support data layer implementation with developers  
• Generate regular performance reports (traffic, engagement, conversions)  
• Identify data discrepancies and troubleshoot tracking issues  
• Assist in A/B testing tracking and campaign measurement  
• Work with channel teams to track campaigns (UTMs, attribution)  
• Maintain documentation of tracking setups and changes  

Job Requirements

Basic proficiency in:  

• Google Analytics (preferably GA4)  
• Google Tag Manager  

Understanding of:  

• Event tracking, pageviews, and user sessions  
• Data layers and tag firing rules  
• UTM parameters and campaign tracking  

Familiarity with:  

• HTML, CSS, and basic JavaScript (for tag troubleshooting)  
• Debugging tools (Tag Assistant, browser DevTools)  
• Basic knowledge of:  
• Conversion tracking (e.g., form submissions, clicks)  
• Consent mode / cookie compliance (GDPR basics in regions like the UK/EU)  

Analytical Skills 

• Ability to interpret data and identify trends  
• Basic reporting skills using dashboards (e.g., GA reports, Looker Studio)  
• Attention to detail in validating tracking accuracy  

Soft Skills 

• Strong problem-solving mindset  
• Good communication skills (especially with non-technical teams)  
• Ability to follow documentation and processes  
• Willingness to learn and adapt in a fast-changing digital environment  

Nice-to-Have (Not Mandatory) 

• Experience with:  
• Google Looker Studio (formerly Data Studio)  
• Basic SQL or Excel/Google Sheets for data analysis  
• Exposure to:  
• A/B testing tools (e.g., Optimize alternatives)  
• Marketing platforms (Google Ads, Meta Ads)  
• Certifications:  

Google Analytics Certification (Skillshop) 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM, Initiative and Mediahub and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport and Mediabrands Content Studio. Mediabrands clients include many of the world’s most recognisable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries, representing the full diversity of humanity. For more information, please visit our website: www.ipgmediabrands.com.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits: 

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year 
• Free breakfast and free lunch 
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)  
• Retail discounts 
• Electric vehicle salary sacrifices car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest free season ticket loan 
• Paid time off for Volunteering 
• Group Income Protection 
• Life Assurance 
• Private Medical Insurance or Health Cash Plan (dependent on level) 
• Group Personal Pension Plan with matched contributions from 3-6% 
• Generous Parental Leave & Pay  
• Independent mortgage advice 
• Financial education 
• Employee Assistance Programme 
• Free eye tests 
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

Are you eager to learn new technologies? Do you appreciate a free working environment where you get a high level of decision-making authority but also the support you need? Can you turn business requirements into excellent technical solutions? And would you like to work with some of the world’s most skilled marketing automation developers on one of the most advanced CRM platforms? Then you might be just the one we are looking for! 

What will your day look like?

In the role as Salesforce Developer, you are responsible for understanding the technical structure of a project. Your job will be to identify client requirements by researching concept, strategy and target for the project, followed by developing automations, coding and producing technical specifications, estimates, deployment plans and test methods.

Furthermore, your tasks include:    

• Contributing to product implementation/customisation   
• Testing and maintaining client applications and platforms   
• Providing project feedback and updates, using agile methodologies like Scrum and Kanban. 

Who are you going to work with?

You will become part of an exciting and challenging professional environment, working closely with Architects, Developers and Technical Project Managers within the technical team, currently consisting of 150+ colleagues. But you will also work with Data Specialists and Designers outside of your department. Our common feature is that we are all competent, respectful teammates who go the extra mile to help one another. 

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table?

You are an outgoing and self-motivated person who contributes positively to the working environment with your team-player attitude. Your previous experience with being a trusted adviser for clients and colleagues means that you are not afraid to express your opinion, and your organised approach helps you meet deadlines and break down projects into manageable chunks. 

In addition, you have: 

• Experience with Salesforce Marketing Cloud, and it is a plus if you have experience with Adstudio, Social Studio and Einstein
• 4+ years of developer experience at an agency, working with digital sales and/or marketing solutions
• Extensive knowledge of technologies such as SQL, AMPscript and JavaScript (marketing domain knowledge is a plus)
• Experience in Workflow Engines as well as HTML and CSS plus knowledge of one or more programming languages
• Great communication skills (in English), allowing you to make complex problems understandable and manageable. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

Do you want to design and architect the technical solutions behind some of the worlds largest and most advanced customer journeys? Are you driven by transforming the needs of business stakeholders into innovative solutions on leading CRM and marketing automation platforms? Would you like to join one of the leading digital agencies in the world? Then you might be just the Technical Architect we’re looking for!

What will your day look like?

As our new Technical Architect (specialising in Salesforce marketing cloud), you will be responsible for defining the overall technical structure of a client project. Your job will be to identify client requirements by researching and analysing their needs. This involves studying the concept, strategy, and vision for the project.

More specifically, you will create user scenarios, prepare data models, design information structure, workflows as well as work out technical specifications and test methods. You will also create implementation plans and estimates for new and existing clients.

Doing this, your tasks include:

• Implementing the architecture in corporation with the project team, using agile methodologies like Scrum
• Delivery of Salesforce Marketing Cloud projects
• Working out which solution to use based on cost-benefit analysis and research
• Explaining to designers and developers what's required and overseeing the progress
• Providing feedback, summary, and information about your projects, agreeing plans with the client and breaking down large-scale projects into manageable chunks.

Who are you going to work with?

You join the technical team, currently consisting of 100+ competent and respectful colleagues. Here, you become part of an exciting and challenging professional environment where you get to work closely with Architects, Developers, and Technical Project Managers. You will also work with the account team and Data Specialists as well as our clients’ technical teams.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.   

What do you bring to the table?

As a person, you are outgoing, self-motivated, and ambitious; yet you are a helpful team-player that contributes positively to the working environment. Since you will be involved throughout the entire project lifecycle, it’s essential that you understand all aspects of each system, from both a business and technical point of view. In other words, you know how to turn business requirements into technical solutions. This means having an extensive knowledge of technologies such as SQL, XML, JSON, JavaScript, HTML, and CSS as well as knowledge of one or more programming languages.

In addition, you have:

• 6+ years of experience as a salesforce marketing cloud architect or technical consultant, preferably at an agency within digital sales and/or marketing solutions 
• Extensive experience with Salesforce marketing cloud
• Working with client-based projects and know how to service clients, including handling deadlines within agreed budget
• Experience in Workflow Engines as well as a great understanding of and ability to design database design and modeling
• Ability to explain complex technical solutions with clients

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Job Summary:

The Lifecycle Marketing Coordinator will support the execution, optimisation, and expansion of Ruggable’s customer retention and engagement programmes across European markets. This role is highly operational and detail-driven, focused on ensuring high-quality execution across Email, SMS, and Direct Mail, while supporting performance reporting, localisation, and lifecycle experimentation.

Working closely with the Lifecycle Marketing Manager, global and cross-functional partners, this role helps keep the lifecycle engine running smoothly, supporting campaign builds, QA, flow maintenance, and insight gathering that directly contribute to list growth, engagement, conversion, repeat purchase, and long-term retention.

This is an ideal role for someone looking to deepen their CRM and lifecycle expertise in a fast-paced, global DTC environment.

German language skills are a plus, but not required.

What You’ll Do:

Campaign Execution & Operations

• Support end-to-end execution of lifecycle campaigns across European markets, from briefing and setup through testing, deployment, and post-send review
• Build and schedule Email and SMS campaigns within CRM platforms (Klayvio), ensuring accurate segmentation, personalisation, localisation, and timing alignment
• Maintain lifecycle calendars and coordinate timelines to ensure retention activity aligns with broader commercial initiatives
• Partner with internal teams and agencies to ensure messaging, content, and offers are accurate, market-appropriate, and on-brand
• Support smooth hand-offs and communication across teams to keep lifecycle initiatives on track

Automated Journeys & Flow Management

• Build, maintain, and optimize automated lifecycle flows and journeys (e.g. welcome, browse/cart abandon, post-purchase, winback)
• Help maintain and optimise email and SMS sign-up modals, forms, and acquisition entry points to support list growth and conversion rate optimisation
• Identify opportunities to improve engagement and retention through testing, iteration, and continuous optimisation
• Own documentation of flow logic, testing learnings, and ongoing improvements

Localization and QA

• Execute lifecycle activities across multiple European markets, including coordinating German-market localisation and campaign support where needed
• QA entry points regularly to ensure functionality, correct data capture, and seamless integration into CRM systems
• Carry out thorough QA checks across campaigns, flows, languages, devices, and markets, reviewing links, tracking, segmentation logic, dynamic content, and rendering
• Ensure Support adherence to data privacy and consent best practices, including GDPR requirements for European markets

Reporting and Analytics

• Monitor and report on lifecycle performance across Email, SMS, and Direct Mail channels
• Assist with weekly and ad hoc reporting, pulling performance data and summarising key trends, insights, and opportunities
• Maintain dashboards, test-and-learn documentation, and reporting hygiene
• Work closely with Creative, Brand, Merchandising, Analytics, and agency partners to manage creative briefs, asset requests, feedback cycles, and approvals

What You’ll Need to Have:

Required:

• 1–3 years’ experience in lifecycle marketing, CRM, email/SMS marketing, or a related marketing operations role
• Hands-on experience working in ESP/CRM and SMS platforms (preferably Klaviyo and Postscript)
• Strong attention to detail and a passion for QA, accuracy, and operational excellence
• Comfort working with performance metrics and reporting, with the ability to interpret results and summarise insights
• Highly organised, proactive, and able to manage multiple tasks and deadlines in a fast-paced environment
• Strong communication skills and confidence working cross-functionally

Preferred:

• German language proficiency
• Experience supporting multi-market or international lifecycle programmes
• Exposure to SMS, Direct Mail, or multi-channel lifecycle programmes
• Basic HTML/CSS knowledge for email formatting or troubleshooting
• Experience with Shopify or another eCommerce platform

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid

About the Team

AlphaSense’s Design team is a strategic driver of product differentiation, shaping how the world’s leading companies make high-stakes decisions with confidence. We believe great UX is not just about usability, it’s about deeply understanding our customers’ workflows and building experiences that feel tailored, intelligent, and indispensable to how they work.

As AlphaSense evolves into an AI-native platform, Design plays a critical role in defining how AI shows up in real workflows, from search to synthesis to decision-making. We partner closely with Product and Engineering to turn complex data and advanced AI capabilities into cohesive, intuitive, and high-quality experiences.

Our team is a global group of craftspeople, systems thinkers, and innovators who care deeply about quality, velocity, and impact. We operate with a strong sense of ownership, a bias toward action, and a commitment to raising the bar for what great product design looks like in an AI-first world.

About the Role

We are seeking Senior and Staff Design Engineers to play a key role in shaping the future of AlphaSense’s product experience. This is a senior individual contributor role, where you’ll lead through craft, systems thinking, and technical excellence, building AI-powered experiences that feel tailored, intelligent, and essential to our customers’ workflows.

You will operate at the intersection of design, engineering, and product strategy, translating complex, data-rich problems into high-quality, production-ready experiences. You won’t just prototype ideas; you’ll define how they are built, scaled, and experienced in the product.

As a senior member of the Design team, you’ll act as a multiplier—mentoring others, guiding technical and design decisions, and strengthening the connection between user needs, business goals, and engineering realities.

Why this role matters

At AlphaSense, design is a core driver of how we win. As we build an AI-native platform, the quality of our user experience will define how effectively customers can navigate complexity, build conviction, and make decisions. In this role, you will help define that standard—through the systems you build, the experiences you ship, and the team you help elevate.

Who You Are

• 10+ years of experience in product design, design/UX/front-end engineering, design systems, or a related discipline.
• A bachelor’s degree or higher. A degree in design, computer science, information sciences, psychology, or human-computer interaction is preferred.
• Hands-on experience with modern front-end technologies (e.g., HTML/CSS, JavaScript/TypeScript, React) and evolving design systems.
• Experience building AI and agentic experiences, and you are already leveraging AI to speed up and augment your end-to-end design and development process.
• Expertise with modern AI technologies and ability to apply them to design problems (e.g., MCP, Claude Code, Codex, Skills).
• Experience shipping production-ready experiences and influencing technical and design choices across teams.
• Strong understanding of user-centered design principles, end-to-end customer workflows, and the ability to turn new users into habitual users.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.

What You’ll Do

• Create high-fidelity, coded prototypes and interaction models that bring complex, AI-powered workflows to life and clearly communicate product direction.
• Own high-impact initiatives from concept through production, shipping experiences that reflect strong design thinking, technical rigor, and a deep understanding of customer workflows.
• Lead technical design discussions, make architectural decisions, and guide cross-team implementation efforts.
• Advance AlphaSense’s design system as a core piece of product infrastructure—defining scalable patterns, enabling consistency, and accelerating teams building across AI-native experiences.
• Collaborate closely with product managers, engineers, and other stakeholders to research and evaluate user requirements, translate them into effective designs, and ensure that the final product meets both user and business needs.
• Collaborate with engineering teams during development, advocating for design quality and user experience by championing design fidelity and attention to detail throughout the development lifecycle.
• Drive cross-functional alignment by helping teams navigate tradeoffs between technical constraints, business goals, and user experience to deliver high-quality outcomes.
  
  
• AI-First Execution
  • Apply an AI-first mindset to how you design and build—leveraging modern AI tooling, agent-driven workflows, and code-based prototyping to accelerate iteration and unlock new product possibilities.
  • Partner with product and engineering teams to shape how intelligent capabilities are integrated into real user workflows, ensuring outputs are transparent, trustworthy, and usable.

Technical Customer Service Advisor - Spanish Speaker I Bokun

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Spanish across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English and Spanish.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid

#LI-JP

Technical Customer Service Advisor I Bokun

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience’s suppliers. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform, while optimizing supplier’ operation with new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English. Proficiency in an additional EU language (Spanish, Italian, Portuguese or French) can be an advantage.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid

As the Senior CRM Manager, you will look after a team who are responsible for working closely with our labels at SMEUK to help deliver best-in-class, creative & innovative CRM campaigns for our artists with the aim of engaging artist current fanbases & acquisition of new fans. You will also work closely with our Digital Media, Web Ops, E-Commerce teams. 

You will also work closely with our Global Product, Design and Engineering team based out of NY who are responsible for providing the tech by which you will deploy campaigns. With this you will actively demonstrate best-in-class campaigns from the UK and provide continual feedback to this group to develop our offering in this space and contribute to the global strategy. 

The CRM team is positioned within Sony Music UK's creative & strategy hub, which unites Brand Partnerships, Sync, Visual Creative, Digital and Audience Development (D&AD). The division works with Sony Music UK's iconic labels – including Columbia, RCA, Commercial Group, Ministry of Sound, Relentless– to orchestrate best-in-class activations and amplify artist and brand stories to connect with a global audience. 

Package: £25,000 - £32,000 (depending on experience)

Description

Insurtech Insights is a global insurance media company that connects executives, entrepreneurs and investors looking to build the future of insurance. We’ve launched and scaled large-scale conferences across the world and are currently expanding into digital media as part of our long-term strategy to leverage our network and offer new services for the industry.

We thrive on creating work that brings people together, united by the power of human connection. We harness creativity, technology, and culture to create connected brands that drive value for our clients and customers around the world.

The Role

Insurtech Insights are currently looking for a talented graphic designer to join our growing team.

This role is responsible for the design and creative output based on concepts and briefs created by marketing team within the company, communicating with marketing and content teams to deliver best in class work. From banner ads, social media posts, EDM designs, Illustration and animation, this person is responsible for ensuring brand consistency through-out all brand channels.

What we expect from you

• Full understanding of Adobe Creative Suite
• A desire to learn new tools and techniques and share them with the team
• Strong visual, interactive and graphic design skills
• Approaching briefs with conceptual attitude
• Balancing across multiple projects
• Passion and curiosity about the latest design innovations.
• HTML, CSS knowledge is a plus
• Agency experience is a plus
Furthermore, we expect that you are:
• Communicative (you'll be emailing thousands of people where your message needs to come across clearly)
• Detail-oriented (with responsibility for email marketing campaigns and website updates, you need to secure high-quality work)
• Driven (we're an ambitious group of people with ambitious targets)
• Ownership (email marketing and website updates are an essential part of the business to communicate externally - you must strive to ensure that everything we deliver is at a premium level)
• Problem solver – must be able to think on your feet and react quickly and calmly under pressure

Startdate

As soon as possible

The role is onsite, Monday to Friday, based in our offices at Buckingham Gate. It is essential we work at a fast pace and collaborate in person to create market-leading, unmatched events throughout the calendar year. It will be great to have you as part of our team.