Our Code and Theory quality engineering team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.

Our QA Engineers are proficient, collaborative, and dedicated executors who follow our established testing practices to refine our code. They work closely with senior leadership to enhance customer experiences and support consistent business growth.

You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.

WHAT YOU’LL DO

• Execute hands-on testing of responsive web/mobile applications and the underlying infrastructure
• Identify opportunities for cleaner code and process refinements, raising them proactively within your squad
• Collaborate with product teams to support and implement testing strategies with a strong shift-left mindset
• Provide accurate estimates for testing efforts and timelines while remaining adaptable to requirement changes
• Communicate test progress clearly and proactively to ensure the team can make data-driven decisions
• Participate in requirements gathering, test execution, and regression testing across functional systems
• Support release cycles by contributing to scope planning, effort estimation, and the sign-off process
• Engage with the Quality Practice Community to facilitate collaborative learning, innovation, and knowledge sharing

WHAT YOU’LL NEED

• 3+ years of experience as a proactive contributor who is comfortable working both independently and as part of a team
• An open mindset toward mentorship and a strong desire to pursue professional learning and development opportunities
• Proficiency in designing stable, deterministic tests that minimize flakiness across the web and mobile stack
• Hands-on experience using and maintaining automation frameworks and supporting test libraries
• Experience integrating test suites into CI/CD pipelines such as GitHub Actions, Jenkins, or similar tools
• Practical experience with API testing (Postman) and exposure to load testing tools like JMeter or Blazemeter
• Ability to identify application performance issues and assist in optimizing code for better memory usage
• Proficiency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java
• Solid understanding of WCAG 2.1 AA+ accessibility standards and modern security guidelines
• Competency using JIRA and Confluence for consistent defect logging, test planning, and reporting
• A positive, solutions-oriented attitude with a commitment to achieving excellence through teamwork

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

Our Code and Theory quality engineering team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.

Our QA Engineers are proficient, collaborative, and dedicated executors who follow our established testing practices to refine our code. They work closely with senior leadership to enhance customer experiences and support consistent business growth.

You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.

WHAT YOU’LL DO

• Execute hands-on testing of responsive web/mobile applications and the underlying infrastructure
• Identify opportunities for cleaner code and process refinements, raising them proactively within your squad
• Collaborate with product teams to support and implement testing strategies with a strong shift-left mindset
• Provide accurate estimates for testing efforts and timelines while remaining adaptable to requirement changes
• Communicate test progress clearly and proactively to ensure the team can make data-driven decisions
• Participate in requirements gathering, test execution, and regression testing across functional systems
• Support release cycles by contributing to scope planning, effort estimation, and the sign-off process
• Engage with the Quality Practice Community to facilitate collaborative learning, innovation, and knowledge sharing

WHAT YOU’LL NEED

• 3+ years of experience as a proactive contributor who is comfortable working both independently and as part of a team
• An open mindset toward mentorship and a strong desire to pursue professional learning and development opportunities
• Proficiency in designing stable, deterministic tests that minimize flakiness across the web and mobile stack
• Hands-on experience using and maintaining automation frameworks and supporting test libraries
• Experience integrating test suites into CI/CD pipelines such as GitHub Actions, Jenkins, or similar tools
• Practical experience with API testing (Postman) and exposure to load testing tools like JMeter or Blazemeter
• Ability to identify application performance issues and assist in optimizing code for better memory usage
• Proficiency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java
• Solid understanding of WCAG 2.1 AA+ accessibility standards and modern security guidelines
• Competency using JIRA and Confluence for consistent defect logging, test planning, and reporting
• A positive, solutions-oriented attitude with a commitment to achieving excellence through teamwork

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

SENIOR QUALITY ENGINEER

Our Code and Theory quality engineering team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.

Our Senior QA Engineers are highly skilled, autonomous, and self-managed professionals who leverage a shift-left mindset to refine our code and testing practices. They proactively drive technical excellence to enhance customer experiences and fuel business growth.

You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.

WHAT YOU’LL DO

• Execute hands-on testing of responsive web/mobile applications and the underlying infrastructure.
• Proactively advocate for clean code, process refinements, and continuous improvements.
• Partner with product teams to develop and maintain robust testing strategies with a strong shift-left mindset.
• Effectively estimate and scope testing efforts and execution timelines while remaining highly adaptable to requirement changes.
• Communicate test progress with clear, concise, and vocal messaging to ensure data-driven decisions.
• Lead requirements gathering, test execution, and regression testing across all functional systems.
• Support release cycles by contributing to scope planning, effort estimation, and final sign-off.
• Actively contribute to a Quality Practice Community to facilitate collaborative learning and innovation.
• Drive continuous improvement and knowledge sharing across the engineering organization.

WHAT YOU’LL NEED

• 5+ years of experience as an autonomous, self-sufficient engineer who remains tactical under pressure.
• The confidence to be a vocal champion for quality while remaining risk-tolerant to meet business goals.
• Develop a strong culture of mentorship to support your colleagues and maintain a healthy environment for development.
• Expert-level ability to design stable, deterministic tests that eliminate flakiness across the stack.
• Proven experience setting up, maintaining, and customizing automation frameworks and libraries.
• Ability to integrate test frameworks seamlessly into CI/CD pipelines like GitHub Actions or Jenkins.
• Deep experience with API testing (Postman) and load testing tools such as JMeter or Blazemeter.
• Proficiency in detecting and correcting memory usage issues and optimizing application performance.
• Ability to read and troubleshoot HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java.
• Strong knowledge of WCAG 2.1 AA+ accessibility standards and modern security guidelines.
• Expert-level use of JIRA and Confluence for strategic defect logging, test planning, and reporting.
• A positive, solutions-oriented attitude with a commitment to delivering excellence as a team.

LEAD ENGINEER, QUALITY

Code and Theory is seeking a QA Lead with extensive expertise in scaling QA automation implementation within professional services.

As part of our quality engineering team, you will ensure the excellence of our web experiences by directly designing and executing robust automated testing procedures. Collaborating with engineering and product teams, you will lead the hands-on development of our automation initiatives and analyze complex functionality to guarantee high-quality software delivery.

You will foster a culture of automation by implementing the frameworks and CI/CD structures that support QA across the organization. While supporting major accounts (Fortune 50/100), you will maintain a deeply tactical focus, managing the technical health of multiple projects and tailoring automated solutions to meet client KPIs. You will provide technical mentorship to engineering teams to achieve these objectives.

You are a passionate advocate for software quality, with a track record of building stable frameworks and driving continuous improvement through contemporary tools and methodologies.

WHAT YOU’LL DO

• Deliver hands-on testing across our web and mobile ecosystem, acting as the squad’s technical authority and quality advocate.
• Lead project delivery through mentorship and delegation; while people management and administration are minimal, they remain a key part of your technical leadership
• Drive stakeholder management by aligning quality goals with business objectives and providing clear, data-driven progress updates.
• Partner with product leadership to develop and evolve robust testing strategies with a strong shift-left mindset.
• Effectively estimate and scope high-level testing efforts, ensuring the team remains highly adaptable to changing requirements.
• Lead requirements gathering and regression strategies across all functional systems, ensuring consistency and coverage.
• Own the release cycle by managing scope planning, effort estimation, and providing final sign-off for deployments.
• Be a key driver in the Quality Practice Community by leading and supporting all activities.
• Actively work with all members of the Practice Community to cross-pollinate learnings across other project deliverables.

WHAT YOU’LL NEED

• 10+ years of experience as a tactical leader who can navigate high-pressure environments and complex project constraints.
• Proven ability to guide team members through consistent feedback, helping the team adapt and evolve their technical skills.
• The confidence to be a vocal champion for quality and the maturity to make risk-tolerant decisions that meet business goals.
• Deep commitment to developing a strong culture of mentorship and maintaining a healthy environment for team development.
• Expert-level ability to design stable, deterministic tests that eliminate flakiness across the entire stack.
• Proven experience in architecting, maintaining, and customizing automation frameworks and shared libraries.
• Mastery of integrating test frameworks into CI/CD pipelines (GitHub Actions, Jenkins, etc.) and managing API/Load testing suites.
• Technical proficiency in optimizing application performance and detecting complex memory usage issues.
• Fluency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java.
• Hands-on experience with frameworks such as Playwright, Cypress, Selenium, Katalon, and Robot Framework.
• Experience with Ai product testing or tool usage to enhance test processes like test cases generation and script development is highly desirable.   
• Expert-level use of JIRA and Confluence for strategic test planning, reporting, and high-level defect management.
• A positive, solutions-oriented leadership style with a relentless commitment to team excellence.