OUR MISSION

At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other 

YOUR IMPACT 

We are seeking a highly skilled and motivated Technical Writer to join our team and contribute to the  development of clear, accurate, and user-centric product documentation, In this role, you will leverage your understanding of workload  automation, extensions and user needs to create and maintain documentation that empowers our users  and aligns with business objectives for this innovative solution. 

• Produce and maintain high-quality, clear, and concise documentation for our workload automation products, including user manuals, implementation guides, API documentation, and release notes. 
• Translate complex third-party integrations, cloud services and technical features into easily understandable documentation tailored for various user personas.
• Collaborate closely with automation domain experts, engineers, product managers, and other stakeholders to gather information, clarify requirements, and ensure the accuracy and completeness of technical documentation. 
• Ensure documentation accurately reflects the latest product changes, releases, and enhancements, including updates to product functionalities and integrations.
• Work within a fast-paced Agile development environment, adapting to evolving priorities and timelines while maintaining documentation quality.
• Contribute to the continuous improvement of our documentation processes and workflows, incorporating best practices for clarity and accuracy in financial and technical content.
• Maintain a consistent style and tone across all documentation, adhering to established style guides and documentation standards. 
• Incorporate user feedback and analytics to continuously improve documentation effectiveness and usability.
• Stay up to date with industry trends, tools, and best practices to improve the documentation process and deliver high-quality content.

YOUR EXPERIENCE 

• Bachelor's degree in Computer Science, Technical Communication, English, or equivalent experience in a software development role combined with technical writing.
• 3+ years of technical writing experience for complex B2B SaaS solutions, with demonstrated familiarity in software development, user personas, and tailored documentation.
• Proven experience creating technical documentation with tools such as MadCap Flare (or similar desktop-based authoring tools), HTML, XML, and Javascript. 
• An understanding of or experience practicing a Docs as Code framework (e.g., version control,  plain text authoring). 
• Exposure to or experience with version control systems (e.g., Git) and lightweight markup (e.g., Markdown), demonstrating an adaptability towards modern documentation practices.
• Familiarity with project management tools (e.g., Jira, Confluence) and API documentation tools (e.g., Swagger). 
• Excellent written and verbal communication, strong analytical and problem-solving skills, and the ability to work independently and collaboratively.
• Experience leveraging AI to improve documentation efficiency and quality.
• Technical experience with SAP, Docker, and Python scripting.

*Location: Hyderabad, India (can be hybrid, in office as requested).

OUR MISSION  

At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US 

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. 

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other 

YOUR IMPACT

As the Product Leader for ActiveBatch and Tidal, you will own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio.  You will maximize customer lifetime value, and position migrations as expansion opportunities—not churn events.

Cross-Functional Leadership

• Partner with RMJ Product team to ensure migration blockers are addressed in RMJ roadmap (feature parity, migration utilities, customer-specific integrations)
• Collaborate with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms
• Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support
• Support Sales with migration business cases, competitive positioning  

Team Leadership & Mentorship

• Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution
• Model product management best practices customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication
• Build PO capability in migration management customer segmentation, churn risk assessment, migration planning, technical enablement

YOUR EXPERIENCE

Required Experience:

• 5–7 years in product management with demonstrated track record of shipping complex B2B enterprise software
• Legacy product management experience, Sustained platforms while building migration paths to modern architectures
• Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption
• Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred
• Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes
• Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk

Preferred Experience:

• 8+ years in product management with portfolio-level accountability for multiple products or customer segments
• Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks
• Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration
• Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

As UX Designer, you will own the end-to-end design of features and workflows for RunMyJobs, our enterprise automation platform. You'll collaborate with product managers, engineers, and customers to create intuitive experiences for complex automation workflows that empower finance and IT teams to orchestrate mission-critical business processes. You'll play a key role in building our design system from the ground up, establishing patterns and components that will scale across our product portfolio.

Product Design & Delivery

• End-to-end UX design for entire features and workflows within RunMyJobs

• Design intuitive interfaces for complex enterprise automation scenarios (job scheduling, workflow orchestration, monitoring)

• Create user flows, wireframes, prototypes, and high-fidelity designs that balance user needs with technical constraints

• Collaborate daily with product managers and engineers to ship high-quality experiences

• Participate in agile ceremonies and maintain design velocity alongside engineering sprints

• Conduct design QA and work with engineering to ensure implementation fidelity

User Research & Insights

• Plan and conduct user research activities (interviews, usability tests, observation sessions)

• Synthesize research findings into actionable insights and design recommendations

• Build empathy for enterprise users (finance teams, IT admins, automation engineers)

• Validate design decisions with real users and iterate based on feedback

• Partner with product management and customer success to understand user needs

Design System & Standards

• Contribute to building a new design system for Redwood's product portfolio

• Create reusable components, patterns, and guidelines that scale across features

• Consider existing design artifacts and evolve them into cohesive system

• Document design patterns and interaction standards

• Collaborate with engineers on component implementation and design tokens

• Advocate for design consistency and accessibility across products

Collaboration & Communication

• Present design work to cross-functional stakeholders and incorporate feedback

• Partner with product managers to define feature scope and success metrics

• Work closely with engineers to ensure designs are technically feasible

• Articulate design rationale and defend design decisions with data and user insights

• Leverage AI tools daily to accelerate design exploration, content generation, and workflow efficiency

YOUR EXPERIENCE

Required:

• 3-5 years of UX/product design experience, ideally in B2B SaaS or enterprise software

• Strong portfolio demonstrating full-stack UX capabilities (research, interaction design, visual design, prototyping)

• Experience designing for complex, data-dense enterprise applications

• Proficiency with Figma (primary tool) and modern design/prototyping tools

• Daily hands-on experience using AI tools (ChatGPT, Claude, Copilot, Midjourney, or similar) to enhance design productivity and workflows

• Demonstrated ability to balance user needs, business goals, and technical constraints

• Experience working in agile development environments alongside engineers

• Understanding of interaction design patterns, information architecture, and visual design principles

• Proven ability to conduct user research and translate insights into design solutions

• Experience contributing to or building design systems and component libraries

• Excellent communication and presentation skills

• Bachelor's degree in design, HCI, or related field (or equivalent experience)

Preferred:

• Experience designing automation, workflow, or developer tools

• Background in enterprise software domains (ERP, finance, IT operations, DevOps)

• Familiarity with accessibility standards (WCAG) and inclusive design practices

• Experience with front-end technologies (HTML, CSS, React) to collaborate effectively with engineers

• Experience using AI tools for design system work (component generation, design token automation)

• Track record of shipping complex features in cross-functional product teams

• Experience with user analytics and data-driven design decisions

• Contributions to open-source design systems or published design work

Pay Transparency: The typical base salary range for this position is CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications.

Vacancy Status: Existing vacancy

AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.

Senior Product Manager

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

CORE VALUES

• One Team. One Redwood
• Make Your Own Weather
• Obsess over Customer Success
• Work the Problem
• Be Curious
• Own the Outcome
• Respect Each Other

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Softwar

As a Senior Product Manager, you will own a significant product area within RunMyJobs, Redwood’s enterprise SaaS automation platform. You will be accountable for delivering measurable business outcomes, directly influencing the roadmap, and driving strategic initiatives that position Redwood as the automation fabric for cloud and hybrid enterprises.

Your first assignment will be to define our path to automation on the hyperscalers, beginning with AWS and Azure. You will focus on automating core IaaS use cases that unlock the lift-and-shift market, enabling enterprises to migrate from on-premises to cloud with confidence. Over time, your assignments may evolve, giving you broad impact across Redwood’s platform.

Responsibilities

• Own the roadmap for strategic initiatives in RunMyJobs, starting with hyperscaler automation, ensuring alignment with Redwood’s long-term vision.
• Balance customer needs, technical feasibility, and business impact to deliver features that enable cloud migration at scale.
• Lead the end-to-end product lifecycle, from discovery to delivery, using customer input, market research, and data insights to drive decisions.
• Mentor junior PMs, modeling best practices in product craft and raising the bar for product excellence.
• Collaborate cross-functionally with engineering, sales, customer success, and marketing to resolve dependencies, ensure go-to-market readiness, and deliver customer value.
• Engage directly with customers and partners to validate use cases, shape priorities, and foster adoption.

Qualifications

• Bachelor’s degree or equivalent experience (advanced degree a plus).
• 5–7 years in product management, with a proven record of impactful delivery in enterprise software or cloud platforms.
• Strong analytical and strategic thinking skills; data-driven in setting priorities and measuring outcomes.
• Demonstrated ability to lead roadmap discussions with executives and influence across the organization.
• Domain knowledge in enterprise IT, workload automation, or cloud infrastructure (AWS/Azure) preferred