About the role

As a Staff Product Manager on our Game Tools team, you’ll own the core game systems that underpin every game at Fortis, spanning player experience as well as the architecture and tooling that supports it. You'll work across player accounts, compliance, social systems, and others, bringing clarity and direction to a wide, complex surface area. You'll partner closely with engineering, game teams, and partner teams to cut through ambiguity, set sharp priorities, and ship the right things.

What you’ll achieve

• Define and own the product strategy for core game systems including player accounts, compliance, social, and other systems.
• Help shape the social layer of our games (e.g. referral systems, chat, guilds) turning our games into places where real communities form.
• Build deep working relationships with leadership across game and partner teams, bridging business goals and technical execution.
• Take on the hardest prioritization calls when the team is being pulled in multiple directions, bringing structure and calm to competing priorities.
• Connect your pod's work to the broader platform strategy and communicate progress clearly to senior stakeholders."

What you’ll need to be successful

• Track record of independently owning complex products end-to-end, with sharp prioritization in fast-moving environments.
• Experience working on consumer-facing services (accounts, identity, or social systems) ideally at scale. 
• Enough technical depth to engage credibly with engineers on system design and tradeoffs, without needing to be the expert in the room.
• Strong cross-functional instincts, you build alignment across teams that don't naturally agree and ship reliably at quality.
• Ability to bring clarity to ambiguous situations with competing priorities, knowing which problems to solve first and why.
• Clear, confident communicator with experience presenting to and influencing senior stakeholders.
• Experience in or supporting game development (especially free-to-play mobile or other scaled consumer apps) strongly preferred.
• Hands-on curiosity about AI and agentic workflows. You've experimented with these tools, have a point of view on where they create real value, and can help a team embed them meaningfully.

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

This role is available for all work preferences @home @flex @office in UK.

In this role, you’ll get to:

• Own customer contract processes and renewals.
• Collaborate with sales representatives, customer success managers, and management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the renewal management organization by providing feedback and piloting new processes and playbooks.
• Engage multiple customers via phone calls – scheduled and ad hoc – daily to ensure they are maximizing the value from their investment in HubSpot. Call target in place of 42 a month.

We are looking for people who:

• Fluency in English and Dutch
• Have experience with customer service and contract management
• Have negotiation or sales experience
• Have prior account management and/or customer retention experience
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have healthy negotiation and interpersonal problem-solving skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion.

• Lead and execute end-to-end projects across both Qualitative and Quantitive research, from initial planning and scoping to synthesis of findings and actionable recommendations, with close collaboration with product, design and engineering partners throughout.
• Conduct specialised research focused on Anaplan's AI-driven products, evaluating their effectiveness, identifying areas for improvement, and exploring new opportunities for innovation.
• Design and execute a range of research methods—including interviews, usability testing, surveys—while managing participant recruitment, logistics, and success metrics.
• Synthesise data from multiple sources (user research, analytics, customer feedback) into clear, actionable insights that drive prioritisation and product outcomes.
• Present research findings and insights to a variety of audiences, including executive leadership, to drive user-centered strategy.
• Champion the application of AI-powered tools and methodologies within the research process to enhance efficiency and uncover deeper insights.
• Lead on research practices, tools, and ways of working, while educating and supporting partners on when and how to apply research effectively.

• Proven experience in a senior research position, with a track record of leading high-impact research projects for both strategic and tactical product innovations.
• Deep understanding of core research methods and experience conducting user research on complex products, including AI-powered products.
• Strong ability to analyse and synthesise qualitative and quantitative data into clear insights that influence product direction.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.
• Hands-on experience utilising AI-powered tools (e.g., automated analysis, sentiment analysis, predictive modelling) to enhance the research process.
• Proven ability to work effectively in a collaborative, fast-paced environment with senior stakeholders and to manage multiple projects simultaneously.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.

• Experience in B2B or SaaS environments, particularly with complex, data-rich products.
• Experience in strategic research for AI-powered products.
• Familiarity with enterprise domains such as financial planning, forecasting, or decision-making tools.
• Background in Human-Computer Interaction, Psychology, or a related field.

• Lead and execute end-to-end projects across both Qualitative and Quantitive research, from initial planning and scoping to synthesis of findings and actionable recommendations, with close collaboration with product, design and engineering partners throughout.
• Conduct specialised research focused on Anaplan's AI-driven products, evaluating their effectiveness, identifying areas for improvement, and exploring new opportunities for innovation.
• Design and execute a range of research methods—including interviews, usability testing, surveys—while managing participant recruitment, logistics, and success metrics.
• Synthesise data from multiple sources (user research, analytics, customer feedback) into clear, actionable insights that drive prioritisation and product outcomes.
• Present research findings and insights to a variety of audiences, including executive leadership, to drive user-centered strategy.
• Champion the application of AI-powered tools and methodologies within the research process to enhance efficiency and uncover deeper insights.
• Lead on research practices, tools, and ways of working, while educating and supporting partners on when and how to apply research effectively.

• Proven experience in a senior research position, with a track record of leading high-impact research projects for both strategic and tactical product innovations.
• Deep understanding of core research methods and experience conducting user research on complex products, including AI-powered products.
• Strong ability to analyse and synthesise qualitative and quantitative data into clear insights that influence product direction.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.
• Hands-on experience utilising AI-powered tools (e.g., automated analysis, sentiment analysis, predictive modelling) to enhance the research process.
• Proven ability to work effectively in a collaborative, fast-paced environment with senior stakeholders and to manage multiple projects simultaneously.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.

• Experience in B2B or SaaS environments, particularly with complex, data-rich products.
• Experience in strategic research for AI-powered products.
• Familiarity with enterprise domains such as financial planning, forecasting, or decision-making tools.
• Background in Human-Computer Interaction, Psychology, or a related field.

About the role

We are looking for a Senior Product Manager to own and evolve one of the most important areas of the Typeform experience, product usage and growth.

This role sits at the intersection of Product, Data, Marketing, and Lifecycle. You will own the full journey across onboarding, activation, retention, and engagement, helping customers discover value faster and return more often.

The opportunity is significant. We have a strong testing and publishing motion, but there is still a large gap between users creating forms and becoming active, retained customers. This role is central to improving that journey and turning usage into sustainable revenue growth.

You will partner closely with Lifecycle Marketing, PMM, Research, Data, and Engineering to define and execute a clear growth strategy across the customer lifecycle. This is not a role for someone who waits for perfect information or builds roadmaps around ideas alone. We are looking for someone who starts with the problem, uses data to identify opportunities, and moves quickly to test and learn.

Things you will do

• Own the onboarding, activation, retention, and engagement product experience end to end
• Build and drive an integrated growth roadmap alongside Lifecycle Marketing and PMM
• Define product strategy for your area, grounded in customer insight, business impact, and data
• Identify friction points across the user journey and turn them into fast, testable opportunities
• Lead experimentation across onboarding flows, engagement loops, and retention initiatives
• Partner closely with Research and Data to deeply understand customer behavior and usage patterns
• Bring structure and clarity to prioritization, helping teams focus on the highest impact opportunities
• Drive measurable improvements across activation, repeat usage, and engagement metrics
• Influence cross functional teams across Product, Marketing, and Leadership to create shared accountability around growth outcomes
• Raise the quality bar across product thinking, experimentation, and execution discipline

What you already bring to the table

• Strong product management experience working on growth, onboarding, retention, or engagement problems
• A proven track record of improving product usage metrics that translate into meaningful business impact
• Deep experience with experimentation and hypothesis driven product development
• High comfort level working with product analytics tools such as Amplitude or similar platforms
• Strong product intuition and the ability to balance speed with thoughtful decision making
• Experience partnering closely with Lifecycle Marketing, PMM, Data, and Research teams
• Strong communication skills with the ability to simplify ambiguity into clear next steps
• A highly customer centric mindset, grounded in both qualitative and quantitative insight
• Bias for action, strong ownership, and the ability to operate effectively in fast moving environments
• Humility and openness to feedback, with a focus on outcomes over ego

Nice to have

• Experience working on PLG or SaaS growth motions
• Experience with tools such as Fullstory or equivalent behavior analytics platforms
• Experience scaling onboarding or lifecycle experiences across multiple customer segments
• Experience working on products with large scale usage and experimentation environments

Role

We are looking for a Product Manager — Public Notifications & Communications to take our customer-facing notification experience to the next level. Nebius already has a working notification infrastructure — multi-channel delivery (email, Slack, in-console) and integrations across the platform. The next step is turning this foundation into a product: richer message content, self-serve access for all product teams, proactive system health signals, and communication quality that sets Nebius apart from hyperscalers.

What you will do

• Own the product vision and roadmap for the Notifier platform — expanding from core delivery infrastructure to a self-serve notification system usable by all Nebius products.
• Define and evolve notification standards: content guidelines, severity taxonomy, actionability requirements, and delivery SLAs across all channels.
• Improve maintenance communication: sharpen pre-notification processes, message quality, and multi-product coordination.
• Identify opportunities to reduce notification noise at scale and introduce missing event types that customers would find genuinely valuable.
• Work with platform teams to introduce proactive system health alerts — giving customers visibility into cluster state before issues escalate.
• Track and report notification quality metrics: delivery rates, customer feedback, and satisfaction trends.

What we expect

• Strong product opinion on when a notification adds value versus creates noise.
• Familiarity with cloud operational communication patterns: maintenance windows, service status, system health alerts.
• Technical understanding of notification delivery systems: queues, retry logic, multi-channel routing.
• Ability to set and evolve quality standards — including defining content policies and message templates.

Nice to have

• Experience with cloud infrastructure platforms (IaaS, PaaS) and their operational communication patterns.
• Familiarity with reliability concepts: SLOs, error budgets, maintenance windows.
• Experience driving cross-team product initiatives — aligning multiple engineering teams around shared requirements and delivery.

Success in this role

• All Nebius product teams can self-serve new notification types without cross-team coordination overhead.
• Notification content is consistently specific, actionable, and relevant — customers see notifications as a useful signal, not noise.
• Maintenance communication is timely and consistent across all products and regions.
• Customers have proactive visibility into cluster health before issues affect their workloads.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

About Precisely:

Precisely is a global leader in data integrity, providing accuracy and consistency to 12,000 customers in over 100 countries, including 95% of the Fortune 100. Our data integration, quality, location intelligence, and enrichment products empower better business decisions and deliver superior outcomes.

Overview of the role:

The Channel Sales ecosystem consisting of more than 1,000 partners and resellers is an important engine for our Go to Market strategy. This role is responsible for driving revenue and generating opportunities, across Northern Europe, Middle East and Africa, with Distribution & Channel Partners, enabling them on Precisely Software Solutions Product portfolio. You will manage our top focus channel partners and develop and execute a growth plan focusing on the DI Suite of products. You will scan the market and recruit new partners for the DI Suite and you will be operating as the primary interface between partners and Precisely sales teams in EMEA, generating new pipeline opportunities and managing the partner funnel.

What you will do: 

• Implementation and execution of the Northern Europe, Middle East and Africa channel strategy plan consistent with company’s growth objectives.
• Develop and leading strategic sales plans and revenue targets with Focus Growth Partners.
• Manage Pipeline and deal flow opportunities between the Channel Partners and Precisely sales.
• Work with Partners to develop accurate and timely forecasts and monitoring performance against plan.
• Scan the market and recruit high potential and next-generation channel partners.
• Work with EMEA Distribution partners to execute a scale growth and recruit plan.
• Drive account-based marketing plans and activity working collaboratively with the marketing team and promote brand, solutions and company thought leadership throughout the resellers’ portfolio.
• Develop channel resellers’ capabilities and knowledge of Precisely’ products & solutions by providing briefings on services and products as well as ensuring that resellers receive regular training and enablement.
• Gathering market intelligence on competitors’ products and sales strategies and maintaining knowledge/expertise on all competitive products and services.
• Working across Precisely teams such as engineering, channel ops, channel marketing, product management for cross group collaboration to address channel partners needs.

What we are looking for:

• Bachelors Degree (Equivalent work experience will be accepted in place of the education requirement)
• 3-5 Years of experience in managing reseller partners in UK and Europe
• English required

• Travel is required: Yes ~30-50%

AI Skills/Knowledge: 

Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. 

#LI-IH1

We are seeking a versatile Tax Technology Manager to support our growing EMEA and beyond scope. This role connects tax, technology, and data — ensuring our systems and processes enable compliant, efficient, and scalable  across the region.

The ideal candidate combines a strong understanding of indirect tax (particularly VAT and e-invoicing) with an ability to partner cross-functionally and translate tax requirements into smart, tech-enabled solutions. You don’t need to be a developer or automation engineer — but you must be able to see opportunities, shape solutions, and drive them to execution by partnering with tax, engineering, accounting, data ops, and automation teams etc.

Key Responsibilities

• Lead and coordinate the implementation of tax-related technology solutions, ensuring compliance with new or changing legislation (e.g., e-invoicing, digital reporting, VAT mandates).
• Represent Tax in engineering, product, and finance initiatives — ensuring that new business rollouts and systems capture all relevant tax requirements.
• Partner with vendors and internal system owners to integrate and maintain compliance tools
• Support data governance and system control frameworks, ensuring audit (SOC) readiness, traceability, and documentation across tax technology systems.
• Drive standardization of tax processes and tools across entities and regions (Wolt, DoorDash, Deliveroo).
• Build strong partnerships with engineering, data, automation, and finance teams to ensure tax technology needs are prioritized and delivered effectively.
• Act as a bridge between tax and technology — translating regulatory and compliance requirements into actionable system and process specifications.
• Collaborate with local tax teams to ensure regional regulatory nuances are accurately reflected in the design and functionality of tax technology solutions.
• Identify automation and efficiency opportunities across tax processes and drive them from concept through delivery while collaborating with the automation and data ops to teams to develop scalable solutions..
• Promote adoption and consistent use of tax technology solutions across regional and global tax teams.
• Provide training, documentation, and user support for new tools and processes.
• Champion a culture of continuous improvement — gathering feedback, measuring outcomes, and iterating on solutions post-implementation.
• Develop and maintain a joint roadmap with cross-functional teams, balancing strategic priorities and operational capacity.
• Ensure strong governance around tax technology initiatives, including change management, security, and compliance oversight.

Qualifications & Experience

• Understanding of indirect tax (especially VAT), e-invoicing, and digital tax compliance frameworks in the EMEA region.  Understanding of other areas in tax such as Direct Tax, DAC7 etc is a plus
• Understanding of commercial tax engines (ie Vertex)
• Proven track record of supporting or optimizing tax technology solutions in a multinational environment.
• Familiarity with data flows and ability to partner effectively with data and automation teams.
• Strong analytical mindset
• Project management experience
• Excellent communication and stakeholder management skills — able to explain complex tax technology topics to both technical and non-technical audiences.
  Accounting/tax qualification or relevant technology certification preferred.
• Understanding and display of using AI tools

This role will require traveling dependent on where the employee is based. We anticipate a 25% travel rate if the candidate is based in either Helsinki or London.

We are looking for a Product Manager to join our Ads & Promotions team. This team is helping merchants and brands thrive on Wolt and making our services more affordable for consumers, and you could play a key role in making it happen.

What does this mean in practice? Merchants and brands partner with Wolt to effectively reach local consumers, and advertising amplifies this capability. Whether it's a new merchant eager to quickly showcase their offerings to a wide audience, an existing merchant seeking sales growth, or a brand looking to raise product awareness, promote deals, and increase market share - our mission is to assist them in achieving their objectives while ensuring a great user experience.

As a Product Manager, you will work with a cross-functional team of incredibly talented engineering, design, product and analytics humans in a high-visibility role. You will be responsible for setting your team's vision, strategy and roadmap. This also involves leading multiple projects and cross-team product initiatives across the entire product lifecycle, partnering with business and operations stakeholders as well as understanding our customers better than anyone.

About this role

This role sits at the intersection of global product strategy, business ownership and execution at scale.

• You will take end-to-end ownership of a core part of the advertising product
• Own the product and business outcomes for this area as we transition from a regional setup to a global tech platform
• Work closely with commercial, operations, analytics, and engineering partners to ensure the product scales globally without breaking local success
• Set vision and strategy for a global product area used across markets
• Drive cross-company alignment between DoorDash, Deliveroo and Wolt teams
• Help define how product leadership works at global scale

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have 

• Proven experience as a Product Manager with experience from the B2B and/or Adtech and Martech space  -  you know what it takes to develop great business products 
• Experience in leading products from concept to launch, setting the product vision, strategy, roadmap and tracking results.
• Expertise in working with and coaching cross-functional teams, including business, design, data experts and engineers.
• Desire to be in a high-ownership role. You need to be comfortable with both getting your hands dirty and driving cross-team projects outside of your main domain.
• A mixture of data analysis skills, engineering understanding, design sensitivity, and business savviness with the go-getter attitude of a (humble) "could-be start-up CEO".
• Be confident in filling a high-visibility role that requires a strong sense of stakeholder management - the lights are on you.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We are looking for a Product Manager to join the Payments Group, Core Payments Team.

The Payments group builds and scales the infrastructure that powers every transaction on Wolt. This includes integrating with global payment providers, ensuring reliable and cost-efficient processing across countries, and driving innovations like digital wallets, installment payments, and localized methods. The Core Payments Team owns the foundations of this stack, making sure that Wolt’s payments platform is secure, scalable, and ready for the future.

The Product Manager for the Core Payments Team connects with country teams to understand payment cultures in local markets, facilitates business and technical discussions with providers like Stripe, and aligns with product, finance, and data teams on company-wide needs.

As a Product Manager, you will work with a cross-functional team of incredibly talented engineers, analysts, and product peers in a high visibility role. You will be responsible for defining the roadmap and setting the vision for our payments infrastructure. This involves leading multiple projects and cross-team product initiatives across the entire product lifecycle—partnering with operations, finance, and engineering stakeholders, while always keeping the end-user and business impact in focus.

📍This role is based our Tech Hub in London

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have 

• Proven experience as a Product Manager in fintech, payments, or other B2B platform products. You know how to build robust, scalable financial systems.
• Track record of leading products from concept to launch—owning the vision, setting the strategy, shaping the roadmap, and delivering real results.
• Skilled at working with cross-functional teams across product, engineering, data, and business—keeping people aligned and momentum strong.
• High ownership mindset. Comfortable getting hands-on when needed, while also pushing complex initiatives beyond your immediate scope.
• Strong blend of data fluency, technical depth, design intuition, and business judgment—grounded in a humble, entrepreneurial mindset.
• Confident in high-visibility roles. Clear communicator who knows how to keep stakeholders aligned, even in messy or high-pressure situations

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We’re looking for a Product Manager to help shape the future of Wolt, Deliveroo’s and DoorDash’s global regulatory and compliance technology. This includes everything from anti-money laundering (AML) and safeguarding to tax and licensing compliance across 40+ markets.

In this role, you’ll work on RegTech products that keep our platforms compliant, auditable, and ready to scale. You’ll partner closely with legal, finance, engineering, and operations teams to translate complex regulatory requirements into scalable product solutions.

This is an exciting opportunity for a strong individual contributor who is passionate about Fintech, compliance, and building products in highly regulated environments. Over time, this role can grow into broader product leadership responsibilities.

What you’ll be doing

You’ll contribute to the strategy and execution of our compliance technology stack. This includes building internal tools, APIs, and automation for regulatory requirements such as KYC, AML, audit readiness, invoicing, and tax compliance.

You’ll own product initiatives end-to-end: identifying problems, aligning stakeholders, prioritizing opportunities, and driving execution together with engineering and design teams.

You’ll work closely with teams like Licensing Services, Tax, Legal, Finance, and Operations to understand evolving regulations and ensure we build scalable solutions that support the business globally.

You’ll help bring clarity to ambiguous and fast-changing problem spaces, balancing regulatory requirements, operational efficiency, and user experience.

Our humble expectations

You could come to this role from different backgrounds, but ideally you bring:

• A strong grasp of EU regulatory frameworks such as AML/CTF, KYC and KYB, Payments Regulations, Tax regulations, Invoicing and e-Invoicing systems
• Experience translating legal or compliance requirements into product solutions
• Strong product management fundamentals, including prioritization, stakeholder management, discovery, and execution
• High level of technical and analytical fluency. You are comfortable working with APIs, data models, audits, and reporting workflows
• Familiarity with financial services infrastructure such as KYC, KYB and AML systems, licensing processes, scalable invoicing platforms incl. e-Invoicing, and/or core banking platforms
• Excellent stakeholder management and communication skills, including experience collaborating across legal, finance, operations, and engineering
• Ability to operate effectively in high-ambiguity environments and drive impact despite incomplete information
• 7+ years of Product Management experience, with strong domain expertise in Fintech, Payments, RegTech, or Financial Services
• A proactive, ownership-driven mindset with a strong willingness to learn and grow into broader leadership responsibilities over time

A humble, collaborative mindset is important. You care deeply about building impactful products, working well with others, and continuously improving how things are done.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

• A trusted advisor to customer CTOs / Chief Architects
• A senior consulting leader within Professional Services
• The final architectural authority across multi‑year, multi‑vendor programmes

How will you make an impact?  

• 1. Professional Services & Consulting Leadership
  • Act as a senior consulting leader within NICE Professional Services for enterprise and complex accounts.
  • Shape and oversee complex transformation programmes, not just individual implementations.
  • Provide direction, assurance, and challenge to delivery teams where programmes drift from architectural, contractual, or outcome‑based intent.
  • Own architectural positioning in statements of work, ensuring scope, assumptions, and dependencies are realistic and defensible.
  • Support Services leadership in managing programme risk, delivery credibility, and executive confidence.
  • Work with Partners and SIs as a peer‑level authority, setting boundaries and governance expectations.
   
  1. Pre‑Sales Leadership & Deal Shaping
     • Commitments are technically and operationally deliverable
     • Designs align to NICE’s true product capabilities and roadmap
     • Delivery risk is surfaced early, not post‑signature
  • Actively engage in strategic pursuits, large bids, and public‑sector procurements.
  • Lead architecture‑level deal assurance, ensuring: 
  • Engage directly with customer CIO / CTO / Chief Architect stakeholders as a consulting peer.
  • Prevent over‑commitment by introducing enterprise‑grade architectural governance early.
   
  1. Architecture Authority Across Delivery & Operations
     • Target architectures, integration strategies, and migration approaches
     • Security, data, resilience, and non‑functional designs
  • Serve as final architecture authority for NICE on assigned strategic accounts.
  • Review and approve: 
  • Support resolution of high‑risk architectural challenges during delivery.
  • Ensure consistency between what is sold, what is delivered, and what is supported long‑term.
  •  
  2. Cross‑Functional Enterprise Leadership
  • Operate horizontally across Sales, Professional Services, Product, Engineering, Cloud Ops, Support, and Partners.
  • Translate enterprise and public‑sector requirements into clear, prioritised input for Product and Platform teams.
  • Resolve ambiguity around ownership, responsibility, and decision‑making at architecture level.
  • Represent Professional Services and customer reality in senior internal forums when required.
   
  1. Governance, Risk & Public‑Sector Readiness
  • Lead architecture‑level consideration of security, data protection, compliance, and regulatory constraints.
  • Own architectural risk assessments on strategic programmes.
  • Ensure solutions are credible in UK public‑sector and regulated enterprise environments.
   
  1. Leadership, Mentorship & Practice Maturity
  • Act as a role model and mentor for Solution Architects and Delivery Architects.
  • Raise architectural and consulting maturity across EMEA Professional Services.
  • Contribute to establishing repeatable enterprise patterns, standards, and guardrails without bureaucracy.

Have you got what it takes?

Required Education, Experience, and Specific Job-Related Skills

• 10–15+ years in enterprise architecture and/or consulting leadership roles.
• Strong background in consulting, SI, or professional services environments (e.g. big 4 trajectory).
• Proven experience leading architecture across large, complex, multi‑year programmes.
• Deep credibility across: 
• Demonstrated ability to operate across pre‑sales and post‑sales contexts.
• Comfortable providing challenge and direction to senior stakeholders.
• Executive‑grade communication and presence.
  Nice‑to‑Have Qualifications
• CX, contact‑centre, data, or AI‑enabled platforms.
• Architecture or cloud certifications (useful, not essential).

• Large enterprise deals are won well and delivered cleanly.
• Fewer architectural escalations late in programmes.
• Clear alignment between Sales, Services, Product, and Cloud Ops.
• Customers recognise NICE as having credible, authoritative architectural leadership.

• Not a delivery programme manager
• Not a junior or mid‑level Lead SA role
• Not a pure product or engineering position

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 9815
Reporting into: Director, Professional Services, CX

Role Type: Individual Contributor

Job Title: Reliability Engineer

Location: Smart parc, Spondon, Derby DE21 7HW

Shift: Suez Shift Pattern rotating days and nights, 0600-1800 and 1800-0600.

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes 
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme

Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

About The Team:

As a Reliability Engineer, you will be responsible for ensuring the maintenance, repairs, and improvements of both automated and non-automated systems on-site. The Reliability Engineer will work to ensure maximum uptime and reliability of equipment while actively participating in both preventive and reactive maintenance tasks. This role will also support automation systems, including conveyance and facilities equipment.

What You Will Be Doing:

• Hands-On System Monitoring & Repair: Actively monitor, troubleshoot, and repair systems to provide a high level of equipment availability.
• Preventive Maintenance & Inspections: Perform routine maintenance on automation, robotics, and control panels.
• Troubleshooting & Escalation: Diagnose and address issues in out-of-service equipment; escalate complex issues as necessary.
• Documentation: Record all work in the Computerized Maintenance Management System (CMMS) and ticketing systems as appropriate.
• Contractor Collaboration: Work with contractors to ensure projects are completed to specification, addressing performance issues as needed.
• Project & Ad Hoc Engineering Tasks: Participate in cross-functional projects as required.
• Predictive & Preventative Maintenance: Engage in predictive maintenance activities to maintain machine uptime for operational needs.
• Training & Mentorship: Provide training and mentorship to Junior Engineers on reliability practices and techniques.
• Health & Safety Compliance: Adhere to and support food safety and health & safety standards.
• Root Cause Analysis: Participate in Root Cause Analysis (RCA) for continuous improvement.

Who You Are:

• Hold a degree in computer science, mechanical engineering, electrical engineering, or a related field would be advantageous. 
• Skilled in material handling, flow and capacity visualisation, and monitoring.
• Proficient in PLC-controlled automation and issue diagnosis in continuous production environments.
• Extensive experience with PLCs, HMIs, VFDs, including programming, troubleshooting, and maintenance.
• Advanced understanding of PLCs and automated processes.
• Analytical Skills: Strong problem-solving abilities for technical issues in automation systems.
• Project Management: Excellent organisational skills, with the ability to prioritise tasks, manage timelines, and deliver results within budget.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

Key Responsibilities 

• Drive strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. 

• Act as the primary point of contact for customer business outcomes, ensuring strong product adoption, customer satisfaction, and measurable success. 

• Build and maintain executive-level relationships within assigned strategic accounts. 

• Demonstrate value in Everstream products by conducting focused supply chain analyses for and with customers to solve specific supply chain questions and challenges using Everstream data and tools 

• Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores 

• Partner closely with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth handoffs and ongoing engagement. 

• Collaborate with Product Management by gathering and communicating customer feedback to influence the product roadmap and drive innovation. 

• Champion customer advocacy by helping expand customer references, testimonials, and case studies. 

• Serve as a mentor and senior voice within the Value Realization team, offering guidance and support to team members when needed. 

• Contribute to developing and refining best practices, playbooks, and internal processes that enhance the customer journey. 

• Proactively identify risk and opportunity within assigned accounts and drive appropriate actions. 

• Travel as needed to client locations for business reviews, analysis, and relationship-building. 

• Be available and responsive in the event of any critical customer needs or emergencies. 

Requirements 

• 5+ years of experience in management consulting, customer success, or account management, ideally in B2B SaaS or supply chain, procurement, or transportation solutions. 

• Strong experience working with Enterprise-level customers and managing complex client relationships. 

• Depth in problem solving, supply chain analysis, and strategic planning. 

• Exceptional written, verbal, and interpersonal communication skills. 

• Executive presence and the ability to work effectively with senior stakeholders and decision-makers. 

• Strong collaboration skills across Sales, Implementation, Product, and Engineering teams. 

• Ability to translate customer goals and business strategies into actionable success plans with little oversight. 

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field; MBA or advanced degree is a plus. 

• Passion for helping customers succeed and proactive interest in continuously improving the customer experience. 

• Hands-on approach, willing to engage directly with customers onsite when needed. 

Job Title: Automation Engineer

Location: Smart parc, Spondon, Derby DE21 7HW

Shift: Suez Shift Pattern rotating days and nights, 0600-1800 and 1800-0600.

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes 
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme

Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

About The Team:

As an Automation Engineer you will be the site Subject Matter Expert (SME) within the team, for all controls systems, maintenance engineering, sensors, PLCs, communication protocols, and automation for the site. You will work with the facilities and maintenance teams and colleagues to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. 

What You Will Be Doing:

• Work in a hands-on manner to actively monitor, fault find and repair systems in order to provide a high level of equipment availability to internal customers.
• Perform preventive maintenance and routine inspections on assigned automation, robotics and control panels. 
• Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting.
• Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
• Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics.
• Lead root cause analysis of major downtime events.
• Act as a network resource for technical issues and lead network-wide root cause analysis.
• Develop maintenance personnel knowledge on intermediate to advanced automation, controls and robotics.
• Partner with engineering on commissioning of new controls systems.
• Audit vendor work to provide feedback to leadership on quality of work and SLA performance.
• Write and/or modify PMs to standardize across the network and increase effectiveness.

Who You Are:

• Qualified or Solid practical understanding in Mechatronics, Electrical & Electronic, Mechanical, or Manufacturing Engineering
• Experienced in Automation, Mechanical, or Maintenance Engineering, ideally within a manufacturing or production environment such as FMCG.
• Proficient in PLC-controlled systems and automated processes, including programming, troubleshooting, repair, and maintenance of PLCs, HMIs, VFDs, and related control systems.
• Comfortable interpreting technical manuals, engineering drawings, and schematics to support diagnostics and solutions.
• Skilled in both reactive and preventative maintenance, with a track record of handling second-line escalations and completing CMMS (Computerized Maintenance Management System) tasks.
• Adept in material handling systems, with exposure to flow analysis, capacity visualization, and process monitoring.
• A confident communicator and mentor, capable of coaching junior engineers and stepping in as proxy for senior automation engineers when required.
• Experienced in leading Root Cause Analysis, supporting CI (Continuous Improvement) initiatives, and familiar with DIQ and WMS systems.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

Job Title: Multi Skilled Engineer

Location: Smart parc, Spondon, Derby DE21 7HW

Shift: Suez Shift Pattern rotating days and nights, 0600-1800 and 1800-0600.

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes 
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme

Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

About The Team:

As a Multi Skilled Engineer you will be the site Subject Matter Expert (SME) within the team, for all controls systems, maintenance engineering, sensors, PLCs, communication protocols, and automation for the site. You will work with the facilities and maintenance teams and colleagues to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. 

What You Will Be Doing:

• Work in a hands-on manner to actively monitor, fault find and repair systems in order to provide a high level of equipment availability to internal customers.
• Perform preventive maintenance and routine inspections on assigned automation, robotics and control panels. 
• Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting.
• Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
• Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics.
• Lead root cause analysis of major downtime events.
• Act as a network resource for technical issues and lead network-wide root cause analysis.
• Develop maintenance personnel knowledge on intermediate to advanced automation, controls and robotics.
• Partner with engineering on commissioning of new controls systems.
• Audit vendor work to provide feedback to leadership on quality of work and SLA performance.
• Write and/or modify PMs to standardize across the network and increase effectiveness.

Who You Are:

• Qualified or Solid practical understanding in Mechatronics, Electrical & Electronic, Mechanical, or Manufacturing Engineering
• Experienced in Automation, Mechanical, or Maintenance Engineering, ideally within a manufacturing or production environment such as FMCG.
• Proficient in PLC-controlled systems and automated processes, including programming, troubleshooting, repair, and maintenance of PLCs, HMIs, VFDs, and related control systems.
• Comfortable interpreting technical manuals, engineering drawings, and schematics to support diagnostics and solutions.
• Skilled in both reactive and preventative maintenance, with a track record of handling second-line escalations and completing CMMS (Computerized Maintenance Management System) tasks.
• Adept in material handling systems, with exposure to flow analysis, capacity visualization, and process monitoring.
• A confident communicator and mentor, capable of coaching junior engineers and stepping in as proxy for senior automation engineers when required.
• Experienced in leading Root Cause Analysis, supporting CI (Continuous Improvement) initiatives, and familiar with DIQ and WMS systems.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

Job Title: Multi Skilled Maintenance Engineer

Location: Smart parc, Spondon, Derby DE21 7HW

Shift: Suez Shift Pattern rotating days and nights, 0600-1800 and 1800-0600.

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes 
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme

Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

About The Team:

As a Multi Skilled Engineer you will be the site Subject Matter Expert (SME) within the team, for all controls systems, maintenance engineering, sensors, PLCs, communication protocols, and automation for the site. You will work with the facilities and maintenance teams and colleagues to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. 

What You Will Be Doing:

• Work in a hands-on manner to actively monitor, fault find and repair systems in order to provide a high level of equipment availability to internal customers.
• Perform preventive maintenance and routine inspections on assigned automation, robotics and control panels. 
• Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting.
• Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
• Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics.
• Lead root cause analysis of major downtime events.
• Act as a network resource for technical issues and lead network-wide root cause analysis.
• Develop maintenance personnel knowledge on intermediate to advanced automation, controls and robotics.
• Partner with engineering on commissioning of new controls systems.
• Audit vendor work to provide feedback to leadership on quality of work and SLA performance.
• Write and/or modify PMs to standardize across the network and increase effectiveness.

Who You Are:

• Qualified or Solid practical understanding in Mechatronics, Electrical & Electronic, Mechanical, or Manufacturing Engineering
• Experienced in Automation, Mechanical, or Maintenance Engineering, ideally within a manufacturing or production environment such as FMCG.
• Proficient in PLC-controlled systems and automated processes, including programming, troubleshooting, repair, and maintenance of PLCs, HMIs, VFDs, and related control systems.
• Comfortable interpreting technical manuals, engineering drawings, and schematics to support diagnostics and solutions.
• Skilled in both reactive and preventative maintenance, with a track record of handling second-line escalations and completing CMMS (Computerized Maintenance Management System) tasks.
• Adept in material handling systems, with exposure to flow analysis, capacity visualization, and process monitoring.
• A confident communicator and mentor, capable of coaching junior engineers and stepping in as proxy for senior automation engineers when required.
• Experienced in leading Root Cause Analysis, supporting CI (Continuous Improvement) initiatives, and familiar with DIQ and WMS systems.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

About The Team:
This role oversees the smooth operation of the automated equipment during production; from setting up the equipment to analysing data to provide improvement areas. This is done through effective communication and using bespoke software tools. The Flow Controller mainly interacts with Operations Managers, Shift Manager, Engineering and Automation Tech teams. They monitor production lines, report issues, and help solve problems. They also assist with testing new systems and work on improving box production efficiency by addressing bottlenecks, stock issues, and quality problems, coordinating teams as needed.

What You Will Be Doing: 

• Use Warehouse Control Systems (WCS) and Production Control Systems (PCS) to ensure that machine statuses are active and correctly set up.
• Identify and, when possible, anticipate conveyor jams. Notify engineering if needed and ensure balanced box flow.
• Conduct regular checks on line throughput, analysing choke points, and taking remedial action to address any issues.
• Effectively coordinate service and support functions to ensure the smooth operation of the facility.
• Provide reports and analysis on machine performance

Who You Are:

• Proven experience in a manufacturing or distribution centre environment.
• Proficiency in using computer software and systems.
• Problem-solving skills and the agility to make decisions in a fast-paced production environment.
• Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• Strong communications skills and ability to positively collaborate across teams and departments.
• Lead by example and ensure that HelloFresh DNA is at the forefront of everything we do.

What you will get in return: 

• 70% off HelloFresh or Green Chef boxes 
• Company pension scheme 
• Gym membership 
• Bupa private medical insurance (including dental & family cover options) 
• Electric vehicle scheme 
• Bippit account - financial support 
• Free professional development and coaching memberships 
• Mental health first aiders and an employee assistance programme 
• Eye care scheme 
• Cycle to work scheme 
• Group Life Assurance 

Location: 1 Holme Lane, Spondon, Derby, DE21 7HW

Work Schedule - 7am - 7pm,  Sunday - Wednesday, rotating days and nights every 3 months

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

BakerHicks works on a variety of large exciting projects across various sectors.

The Commercial Manager (CM) will assist and report into the Senior Commercial Manager (SCM). The CM will take lead responsibility for all contracts where they are commercial manager, working collaboratively with various Project Managers (PMs) to ensure commercial information is accurate and available. 

You will build strong relationships with Project Managers for all contracts to enable accurate project reporting and appropriate contract administration.  You will also work closely with the sector and discipline directors and the finance team.

This position would suit someone with a desire to utilise existing numerical & analytical skills or someone from a business or finance background with the desire to develop their commercial knowledge when delivering commercial projects.

Key Objectives:

• Build strong relationships and credibility with PMs for all contracts to enable accurate project reporting and appropriate contract administration
• Work with and assist the SCM with all Commercial team activities including process improvements
• Work closely with the Business Sector & Discipline directors as well as the finance team

Principal Responsibilities:

• Ownership of all contract reporting including Cost Value Reconciliation (CVR) production, as well as interrogation of costs incurred to date and to complete
• Assist in contract variation / change management process with input from the PM, including maintenance of change register
• Generating applications for payment and invoices together with all necessary back up and ensuring timely cash collection
• Assisting in the appointment of sub-consultants (Outworkers) on appropriate terms
• Assist in the preparation of Tender documents and fee build ups, including deriving appropriate draw down schedules related to cost forecasts to minimise negative cash flow
• Working with discipline leads to challenge forecasted cost to complete
• Liaising with client commercial staff to build strong working relationships
• Identify areas of risk and opportunity and manage each accordingly
• Commercial contract administration
• Assistance at the year end finance audit for the owned contracts
• Advising and assisting PMs on Commercial & Contractual issues
• Assistance in process improvement activities and management of timesheet system
• Other ad hoc and routine work as required
• Undertake infrequent travel to other offices to deliver above responsibilities and key objectives
  
  

Why this role?

• You will work on a variety of large impactful projects in various interesting sectors including Nuclear, Public Sector, Defence, Life Sciences and Aviation
• You will interact and work alongside a vast array of professionals both internally and externally
• You will join a great team who are supportive and inclusive

About You

You will have a strong affinity for numbers and the ability to interpret them, but also be able to build credible relationships across the business with various stakeholders.

• You will have experience/ a background in Commercial or Finance
• Degree qualified or qualified through experience
• You will be willing and able to obtain security clearance

Many of the positions within our company are subject to security clearance or security assurance levels.
The successful candidate must be able to obtain and maintain the appropriate level of security clearance or assurance level for this role, in line with client and sector requirements.

In some cases, additional nationality or residency criteria may also apply due to specific client or national security obligations. 

Further information on National security clearance levels can be found on the UK Government website: (National security vetting: clearance levels - GOV.UK) 

About BakerHicks 

We’ve been innovating in design, engineering and project delivery since 1957 and operate from 14 locations for a truly European reach. For more about our company story, see: About | BakerHicks. 

BakerHicks. A Morgan Sindall Group company.  

Benefits 

Whatever your discipline, you’ll be alongside some of the most talented people in the industry. Our network of offices are appealing, friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry.  

What you get will depend on what you do, with individual performance-related rewards also on offer in addition to: 

• Company car or cash allowance 
• Up to 6% matched contributory pension plan 
• Life assurance scheme 
• 25 days annual leave plus ability to buy additional leave 
• Discount scheme (including gym membership, mobile phones etc) 
• Flexible/hybrid working 
• Family friendly policies 
• Employee assistance 
• Professional development 

BakerHicks is an equal opportunity employer. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion throughout.  
BakerHicks is an inclusive organisation welcoming talent from all backgrounds. Applicants are assessed on the basis of personal merit and qualifications.   

Job Description: Technical Delivery Manager

Location: London, UK
Work Model: Full-time, onsite at customer location
Role Type: Customer-facing delivery leadership role

Role Summary

We are looking for a Technical Delivery Manager to lead complex technology delivery for a strategic enterprise customer in London. This role requires a strong combination of hands-on technical understanding, delivery ownership, client management, Agile execution, and cross-functional leadership.

The ideal candidate will manage end-to-end delivery across cloud, data, application modernization, AI-enabled engineering, and enterprise integration initiatives. The role is fully customer-facing and requires daily onsite collaboration with business, technology, product, architecture, and engineering stakeholders.

Key Responsibilities

Delivery Leadership

• Own end-to-end delivery across assigned programs, workstreams, releases, and sprint commitments.

• Drive planning, execution, risk management, dependency tracking, and stakeholder communication.

• Ensure delivery predictability across scope, schedule, quality, budget, and customer expectations.

• Manage delivery governance using Agile methodology, sprint ceremonies, release planning, retrospectives, and operational reporting.

• Maintain clear traceability of requirements, user stories, acceptance criteria, UAT sign-offs, defects, and production readiness.

Customer & Stakeholder Management

• Act as the primary onsite delivery interface for customer stakeholders.

• Build trusted relationships with business, product, technology, architecture, security, infrastructure, and operations teams.

• Translate business priorities into actionable delivery plans and technical execution roadmaps.

• Proactively communicate risks, blockers, trade-offs, and mitigation plans.

• Support executive-level reporting, steering committee updates, and escalation management.

• Identify growth opportunities and partner with internal team to build solution proposals

Technical Oversight

• Provide technical leadership across cloud, data, application, integration, and DevOps workstreams.

• Work closely with architects, engineers, QA, DevOps, and data teams to validate technical design and delivery feasibility.

• Ensure alignment with enterprise architecture, security, privacy, data residency, and operational standards.

• Review technical dependencies across applications, data pipelines, APIs, environments, and CI/CD processes.

• Drive production-readiness reviews, performance validation, monitoring, and support handover.

Engineering & Agile Execution

• Lead sprint planning, backlog grooming, daily standups, sprint reviews, and retrospectives.

• Manage delivery through tools such as JIRA and/or Azure DevOps.

• Ensure stories are well-defined, estimated, prioritized, and linked to business outcomes.

• Track velocity, capacity, defects, risks, dependencies, and release burn-down.

• Promote disciplined engineering practices, including code quality, peer review, automation, testing, and deployment controls.

Data, Cloud & DevOps Delivery

• Manage delivery across modern data platforms and cloud-native environments.

• Coordinate data engineering, transformation, ingestion, analytics, and reporting workstreams.

• Oversee CI/CD pipeline execution, environment readiness, deployment planning, and release validation.

• Support operational readiness through monitoring, observability, incident response, and continuous improvement.

Required Technical Experience

Strong working knowledge across modern enterprise technology delivery, including:

• Cloud & Platform: Microsoft Azure, AKS, Azure Container Apps, Azure Monitor, Azure SQL, Cosmos DB, Azure Data Lake, Fabric / OneLake.

• Data & Analytics: Databricks, Unity Catalog, Azure Data Factory, PySpark, Python, SQL, Power BI, data pipelines, transformations, reconciliation, and data quality.

• Application & Integration: .NET / .NET Core, Angular, REST APIs, microservices, authentication, authorization, and secure enterprise integration.

• DevOps & Delivery Tools: JIRA, Azure DevOps, GitHub, CI/CD pipelines, release management, environment management, automated testing, and deployment governance.

• AI-Enabled Engineering: Exposure to GitHub Copilot, Claude, Codex, Lovable, or similar AI tools supporting SDLC acceleration, code generation, testing, and productivity improvement.

Required Skills & Qualifications

• 10+ years of experience in technology delivery, software engineering, data platforms, or cloud transformation.

• 5+ years in a delivery management, technical program management, or technical project leadership role.

• Strong experience managing enterprise customers in an onsite, high-touch delivery model.

• Proven ability to lead distributed engineering teams across onsite, nearshore, and offshore locations.

• Strong understanding of Agile delivery, sprint execution, release governance, and production deployment practices.

• Ability to challenge teams constructively on estimates, technical approach, quality, and delivery risks.

• Excellent communication skills with the ability to engage both technical teams and senior customer stakeholders.

• Strong problem-solving mindset with ability to manage ambiguity, dependencies, and escalations.

• Experience in regulated, enterprise, audit, financial services, or professional services environments is preferred.

Preferred Experience

• Experience working with large global enterprise customers.

• Prior exposure to audit, risk, compliance, financial services, or professional services platforms.

• Experience managing cloud data platform programs using Azure, Databricks, Fabric, and Power BI.

• Experience with modernization programs involving .NET, Angular, APIs, microservices, and cloud-native deployment.

• Familiarity with operational support, production readiness, observability, performance testing, and incident management.

• Experience driving value-based delivery, productivity improvement, and AI-enabled engineering adoption.

Key Success Measures

• Predictable sprint and release delivery.

• Strong customer confidence and stakeholder satisfaction.

• Clear governance across scope, backlog, UAT, defects, and release readiness.

• Improved delivery quality, reduced rework, and stronger production stability.

• Effective coordination across business, product, engineering, QA, DevOps, and operations teams.

• Proactive risk management and transparent executive communication.

Ideal Candidate Profile

The ideal candidate is a hands-on technical delivery leader who can operate comfortably with senior customer stakeholders while also engaging deeply with engineering teams. They should be able to manage delivery pressure, bring structure to ambiguity, challenge teams constructively, and ensure that commitments are met with quality and transparency.

This is not a purely project management role. It requires someone who understands technology delivery in depth and can lead from the front in a complex, customer-facing enterprise environment.

THE ROLE

Everpure is seeking an operationally sound, accomplished, and highly motivated Client Solutions Director/SE Manager with a strong background in leading teams, strategy and execution for technical sales. This role will be responsible for setting the technical strategy and direction for one or more global accounts within the Financial Services vertical. This is a hybrid 'working' Strategic Solutions Director/SE Manager  who will perform strategic pre-sales activities while guiding and managing the work of systems engineers aligned to these strategic accounts. This role will provide technical direction to and management of multiple systems engineers on these strategic accounts, while providing primary pre-sales engineering coverage of one or more strategic accounts. The successful candidate will already have strong, established business relationships at the executive level, lead key sales presentations, and provide strategic direction to systems engineers while coordinating multiple resources within multiple accounts to successfully close business for Everpure.

WHAT YOU WILL BE DOING

• Technical Leadership: Define and execute the overall technical strategy for the global accounts under your domain, aligning it with Everpure's broader organizational goals and financial targets.
• Team Development: Lead and inspire a high-performance technical pre-sales culture that represents Everpure and delivers results in bookings, sales development, and overall solution applicability while simultaneously mentoring and developing your team.
• Operational Excellence: Drive operational excellence through data-driven analysis and deep dives into regular territory pipeline and provide technical details to sales forecasting, refine strategies and close deals effectively.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including Product, Marketing, Principal Engineers, Field Solutions Architects, and Customer Success, to ensure that the technical strategy aligns with product development and customer satisfaction initiatives.
• Change Management: Provide technical leadership, and oversight, to the extended Everpure team aligned with your accounts, ensuring seamless execution of strategic initiatives.
• Accountability and Goal Achievement: Hold both the team and yourself accountable to achieve challenging goals while maintaining a forward-thinking approach that anticipates future market trends.
• Executive Communication: Communicate with leaders at all levels, including C-suite, to establish open and trusting relationships that facilitate the alignment of business objectives and strategies.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the long-term success of global accounts.
• Client Advocacy: Act as the technical advocate for your clients within Everpure, ensuring that their needs are met and that they receive the highest level of service.

WHAT YOU BRING TO THE TEAM

• Technical Leadership: Proven leader of direct and globally matrixed teams; demonstrating 5+ successful years of global field technical leadership.
• Industry Expertise: Advanced skill set and experience delivering world class technical solutions for the financial services industry.
• High-Value Technical Sales: Experience supporting large Financial Services accounts, with a proven track record of delivering enterprise solutions that deliver against business outcomes for closing Global Enterprise customers.
• Technical Proficiency: In-depth technical knowledge of Everpure’s portfolio with the ability to take a holistic approach to create business solutions for customers.
• Influence and Credibility: Credibility, savvy, and influence to both understand and scale up and down a customer's organization.
• Global Account Navigation: The ability to adeptly navigate around a global account and quickly understand the internal dynamics.
• Dynamic Leadership: Proven success at effectively alternating between player and coach to drive results.

Position Overview

As a member of the World Wide Strategic Accounts field team, the Cloud Native Architect (CNA) is a senior technologist who owns the technical sales strategy, evaluation program, and architectural vision creating repeatable business with software opportunities with the company’s largest multinational customers. You will guide C‑level and engineering stakeholders through solution discovery, validation, and financial justification, ensuring every engagement results in a technical win and a clear path to enterprise‑wide adoption that delivers the customers business outcomes aligned to the project. Driving Everpure as the standard solution for delivering data-management in the WWSA Segment. Creating market penetration strategy and thought leadership across the entire theater/segment.

The role of a Cloud Native Architect (CNA) is a multifaceted position that serves as a technical bridge between the sales, product, and engineering teams. This role is important for driving revenue growth and enhancing customer relationships by providing technical solutions for a specific set of accounts. Primarily focused on the pre-sales process, the individual in this role will engage with potential and existing customers to understand their business issues and technical hurdles related to Kubernetes. They will deliver tailored product demonstrations, respond to technical inquiries, and work with the Everpure technical field to architect solutions that integrate Everpure offerings with clients' software driven platforms. The responsibilities of the Cloud Native Architect will fall into (5) categories:

• Participation in Lead Generation
• Technical Qualification
• Solution Validation
• Prospect to Customer Transition
• Established Customer Satisfaction

These categories will serve not only as the foundation for the role, but align with the Technical Sales Process to provide the best possible customer experience.

Role Scope

• Theater: Strategics (by theater EMEA/AMER)
• Builds and leads: CNA team pooled to deliver outcomes in aligned theater Strategic accounts
• Role type: Technical Pre-sales Architect

Revenue alignment:

• This role is directly assigned to the Theater Strategics Portworx and Everpure Cloud quota and is expected to meet and exceed TCV Sales goals.
• CNAs have primary vertical/account assignments while also being goaled on overall Theater quota performance, ensuring the team operates as a focused unit without losing shared accountability.

Focus Areas & Key Responsibilities

1. Technical Sales Leadership
• Lead the full Cloud Native  technical sales process life‑cycle, Discovery, Strategy Alignment, Demo, Workshop, POC/POV, and Wrap‑Up to secure the technical decision in deals for WWSA.
• Architect Kubernetes‑centric data platforms spanning multiple regions, clouds, and business units.
• Own the technical sections of proposals, RFx responses, and SOWs.

Financial & Business Value Selling

• Translate technical capabilities into quantified business outcomes that resonate with executive sponsors.

Customer Engagement

• Act as the primary technical face of the company’s Cloud Native portfolio to WWSA teams; orchestrate executive briefings, architecture workshops, and steering‑committee updates. Locating and coordinating with other BU and technical sales stakeholders to deliver outcomes for customers goals.
• Establish a cadence (weekly checkpoints, executive QBRs) aligned to the customer’s program milestones. For NNL and Expansion opportunities.

Thought Leadership

• Evangelize best practices in Cloud Native data management, platform engineering, and cost optimization through conference talks, blogs, and executive roundtables.
• Mentor fellow Cloud Native Architect (CNA) on enterprise engagement methodology and financial value selling.

Co-Seller Collaboration and Leadership

• Interact with the WWSA Sales Global Account Manager, Lead Client Director for each strategic account to bring full Everpure portfolio solutions to customers
• Enablement of Cloud Native Processes, standards and excellence.
1. Lead Generation:
   • Bi-Weekly Interactions should focus on meaningful changes in opportunity status, emerging risks, customer sentiment, deal velocity, and where technical leadership can improve outcomes or remove friction.
   • Quarterly Interactions should support shared planning and reflection, including QBR/QSR collaboration, headwinds and tailwinds, participation effectiveness, and alignment on priorities for the coming quarters.
• Attend industry events to deliver a talk or support booth staff
• Produce technical content in the form of blogs, webinars and podcasts
• Proactively engage contacts in professional network through LinkedIn etc
• Support monthly Hands-on Labs
• Attend Everpure user groups
• Organize community user groups
• Attend co-seller Sales Engineering Manager/Directors team meetings monthly to reinforce alignment, share relevant insights, and ensure consistent technical messaging across teams.
• Collaborate with the Co-seller Technical Sales Directors to co-sponsor targeted PX sales efforts for a small number of priority customers, engaging directly where technical leadership can materially influence outcomes.
• Other duties as assigned by Technical Sales Leadership
2. Technical Qualification: 
   • An overview of their current architecture
   • Review of Everpure Capabilities critical to the customer and their project
   • A proposed solution including an updated architecture with Everpure data management and key components
   • Success criteria for the proposed solution and method to demonstrate (demo, workshop, POC/POV)
• Review information gathered as part of Sales Stage 1
• Discuss the opportunity with the AE to identify missing data related to BANT and/or other qualifiers.
• Capture the project success criteria from the customer
• Create a mapping to the desired Business Impact & Outcomes
• Review & document the customers current state
• Document technical pain points & focus areas
• Review the Assessment Scorecard to ensure alignment with the customer
• Document the technical details and other data points in SFDC
• Present the proposed Evaluation Program, based on information gathered from the discovery phase:
• Other duties as assigned by Technical Sales Leadership
3. Solution Validation:
• Provide a capabilities demonstration to the prospect
• Conduct an Technical Workshop with the prospect to gather deeper solution configuration parameters, discuss additional benefits, and highlight specific solution capabilities
• Plan and coordinate a Proof Of Concept/Value that will address the customers outstanding solution parameters
• Provide a POC/POV outcomes report that highlights the testing completed as part of the POC/POV, the relevant outcomes, and the overall business value to the customer.
• Other duties as assigned by Technical Sales Leadership
4. Prospect to Customer Transition:
   • High-level Project Plan
   • Key Milestones
   • Customer Key Technical Contacts
   • External Integration Overview
   1. Observability 
   2. Identity Management
   3. Security Requirement
   4. Any additional Integrations
   5. 5. Other dependencies to begin the project (Hardware, Platform, etc.)
• Introduce & explain fixed scope installation services
• Coordinate scoping of Professional Services (if needed)
• Discuss the value of BCS (Business Critical Services) and propose
• Discuss the value of SA (Solution Architect) Hours and propose
• Discuss the value of a CSM (Customer Success Manager) and propose
• Discuss customer training/certification credits and propose
• Prepare Transition Documentation:
• Other duties as assigned by Technical Sales Leadership
5. Established Customer Satisfaction:
• Establish a regular cadence beginning 90 days post deal close and continuing quarterly
• Review product expansion and feature adoption as part of quarterly cadence
• Document RFEs and usability concerns
• Provide release updates and updated roadmaps
• Other duties as assigned by Technical Sales Leadership

#LI-ONSITE

The Impact You’ll Be Contributing to Moloco:

Moloco has the fastest growing mobile DSP and our Implementation team plays a key role in supporting our customer base by onboarding and scaling accounts during their crucial first 90 days. As an Implementation Manager you will work closely with the New Business Sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing over to our Growth team to continue the partnership after the 90 day window.

The ideal candidate will have great communication skills, a track record of developing strong client relationships, and the ability to spot revenue opportunities. These softer skills will need to be backed up with strong technical capabilities and an eye for detail since accurate set-up, reporting, and campaign management is critical in the early stages of our client partnerships.

The Opportunity:

• Fully comprehend the advertiser's marketing needs to effectively communicate how our programmatic solution can help achieve their goals.
• Analyse campaign data to understand performance and use data to suggest  optimisations and/or upsell other solutions for the advertiser.
• Identify account growth opportunities, and ensure that high growth accounts are set up for success before handed off to the Growth team.
• Work with the Growth team to ensure a successful transition into long term account management.
• Work with the Product, Data Science, and Engineering teams to feedback client experiences and build or iterate client solutions as customer needs arise.
• Understand the mobile ecosystem and stay current on industry trends, using this knowledge to offer actionable insights to customers.
• Provide Actionable Debriefs on both successful and unsuccessful campaigns to help guide the New Business Sales team.
• Travel as needed to key industry events and conferences.

How Do I Know if the Role is Right For Me? 

• Mobile Advertising experience, preferably in Account Management.
• Knowledge of the programmatic ecosystem.
• Excellence in logical thinking, problem solving and familiarity with big data and numbers.
• A strong ability to look beyond what a customer says and identify what solutions available actually can help meet their needs.
• An eye for detail in specific campaigns that can then be explained and actioned upon easily by customers who may not be as familiar with the programmatic space.
• Ability to quickly get together reports that tell the story you are trying to convey to a new partner, to get them situated for success on the platform.
• Great communication skills. Over Communicate.
• Strong ownership mentality and a curious approach to problem solving.
• Passions for continuous growth and success of the organisation, as well as yourself.
• Team player and the ability to adapt to a fast growing/changing company.
• Fluent in English.

Overview

The 3PL Operations Manager is responsible for managing the relationship, performance, financial oversight, and strategic alignment of Third-Party Logistics (3PL) distribution partner at our Lichfield location. This role serves as the primary point of contact for the 3PL provider at the location.

The primary objective of this role is to continuously enhance service levels, operational efficiency, cost performance, and customer experience with the outsourced distribution operations. This position plays a critical role in launching new initiatives, driving continuous improvement, optimizing financial performance, and supporting the development of Alo’s flexible, customer-centric fulfillment strategy.

The role requires a balance of strategic thinking, analytical capability, and hands-on operational leadership, with regular on-site presence at 3PL partner facilities.

Key Responsibilities

3PL Performance & Relationship Management

• Serve as the primary point of contact for 3PL distribution partners.
• Manage and monitor 3PL performance across service, cost, capacity, and operational KPIs.
• Develop, maintain, and enhance KPIs and SLAs to ensure service expectations are consistently met or exceeded.
• Conduct regular service level reviews and lead monthly, quarterly, and annual business reviews with 3PL partners.
• Ensure 3PL alignment with Alo’s operational plans, forecasts, and peak readiness strategies.
• Identify operational risks and proactively implement mitigation plans, particularly during peak periods.
• Be present on-site at 3PL facilities to oversee performance and drive operational execution.

Financial & Budget Management

• Oversee 3PL financial performance, including budget management, invoice reconciliation, and cost control.
• Ensure partners operate within approved budgets and implement corrective action plans when variances occur.
• Support accrual processing and provide variance analysis to leadership.
• Develop and document internal processes to strengthen financial oversight and drive cost optimization initiatives.
• Contribute to short- and long-term third-party distribution strategy and cost planning.

Operational Excellence & Continuous Improvement

• Lead cross-functional initiatives to enhance throughput, efficiency, and service levels across DTC, retail, and wholesale fulfillment channels.
• Drive process improvements and systems enhancements in collaboration with internal and external stakeholders.
• Prioritize projects and software feature requests while managing stakeholder expectations.
• Ensure successful system integrations by aligning requirements, timelines, and internal/external resources.
• Partner with regional and global teams to implement continuous improvement programs and adopt industry best practices.

Strategy & Cross-Functional Collaboration

• Act as the operational bridge between internal teams (Customer Service, Digital, Retail, Supply Chain) and external 3PL providers.
• Provide data-driven insights into 3PL capabilities, constraints, and performance opportunities.
• Support data integrations to ensure alignment with internal reporting platforms and effective SLA management.
• Support RFP/RFI processes and contract negotiations in partnership with logistics and category teams.
• Coordinate cross-regionally to ensure alignment on contracts, rates, SLAs, compliance metrics, and operational standards.

Qualifications

• Bachelor’s degree in Engineering, Operations, Business Administration, Supply Chain, or related field; or equivalent operational experience (5+ years).
• Proven leadership experience in 3PL, distribution, manufacturing, or logistics environments.
• Experience managing both e-commerce (DTC) and retail/wholesale fulfillment operations strongly preferred.
• Strong understanding of distribution center operations, supply chain management, and logistics performance metrics.
• Experience managing budgets, financial reconciliation, accruals, and cost control initiatives.
• Demonstrated ability to lead cross-functional projects in fast-paced, process-driven environments.
• Experience supporting RFP/RFI processes and contract management preferred.
• Startup and/or high-growth operational experience preferred.

Key Competencies

• Strong analytical and data interpretation skills with the ability to translate insights into action.
• Sound business judgment and the ability to influence stakeholders at all organizational levels.
• Excellent written and verbal communication skills.
• High adaptability — able to shift between complex analysis and hands-on operational execution.
• Technical aptitude with a solution-driven approach to systems and process improvement.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, MS Project).
• Team-oriented mindset with the ability to operate effectively under deadlines.

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

Role Overview - 12m FTC (Maternity Cover)

The Global Marketing, Sales, and Business Operations (GMSBO) division brings together a global staff with a passion for engaging gamers with PlayStation’s extraordinary intellectual property. With teams in countries across the globe, we recognise the importance of balancing local relevance with a global perspective. Across our marketing, Direct to Consumer, channel partners, and services business, we work together to bring the best of the PlayStation experience to markets and channels around the world. 

As part of GMSBO, the Executive Portfolio Management Office (EPMO) has a remit for supporting strategic initiatives to ensure coordinated action and execution. The core areas of focus are goals tracking, organisational alignment, knowledge management, process improvement, and initiative management. Further, the team coordinates and runs project plans for division activities related to bringing products to market in both new and known capacities and enable processes to create alignment and efficiency. 

The Process Optimisation team within the EPMO is seeking a team manager (Contracted) for maternity backfill in a role that combines strong manager expertise in roles of deep process analysis and change management capabilities to drive impactful, sustainable transformation across complex business and system environments.  

Operating within a fast-paced, dynamic environment, this individual will engage with senior leaders and cross-functional teams on high-impact process redesign initiatives that demand discretion, analytical rigor, and strategic influence. 

What you'll be doing:

• Lead and develop a globally distributed Process Optimisation team, managing capability, performance, and growth across process mapping, redesign, change management, and continuous improvement disciplines. 
• Own team capacity planning and resource allocation, ensuring effective assignment of work across a portfolio of process optimisation initiatives aligned to business priorities. 
• Act as the primary EPMO point of contact for process optimisation demand intake, evaluation, prioritisation, and backlog management, ensuring alignment to strategic objectives and portfolio needs. 
• Oversee delivery of a portfolio of process-related initiatives, ensuring consistency, quality, and alignment with organisational goals, while maintaining visibility of progress, risks, and outcomes. 
• Step into initiatives as needed to lead, support, or unblock delivery, particularly for complex or high-priority efforts, operating flexibly across program and project-level activities. 
• Drive delivery across key areas including process assessment, mapping, redesign, change management, and continuous improvement, ensuring structured and repeatable approaches. 
• Establish and evolve ways of working, standards, and governance for process optimisation within the EPMO, aligned to broader portfolio and project management practices. 
• Lead the development and scaling of the Process Center of Excellence (CoE), including methodologies, tools, templates, repositories, and best practices. 
• Support the creation and rollout of the Change Management CoE, establishing consistent approaches to change enablement, stakeholder engagement, and adoption. 
• Lead and evolve a continuous improvement (CI) self service, including identification, prioritisation, and delivery of improvement opportunities and management of an opportunity backlog. 
• Partner with Strategic Portfolio Operations and EPMO leadership to ensure alignment between demand, prioritisation, and resource planning, contributing to overall portfolio transparency and effectiveness. 
• Act as a trusted advisor to senior stakeholders, facilitating alignment, providing structured recommendations, and supporting complex decision-making across cross-functional teams. 
• Drive a culture of operational excellence, continuous improvement, and data-driven decision-making, ensuring measurable value delivery from process initiatives. 
• Ensure delivery aligns with EPMO governance, supporting activities across the full lifecycle from intake and planning through execution, monitoring, and retrospective. 

What we're looking for:

• Proven experience leading teams delivering process optimisation, transformation, or continuous improvement initiatives in complex, matrixed organizations. 
• Strong experience managing demand intake, prioritisation, and resource allocation across a portfolio of work. 
• Demonstrated ability to balance team leadership with hands-on delivery, stepping into projects where needed. 
• Experience building or contributing to Centers of Excellence (CoE), including development of methodologies, standards, and best practices. 
• Strong understanding of process optimisation disciplines, including process mapping, redesign, change management, and continuous improvement. 
• Experience working within or alongside PMO structures and matrixed organisations, with familiarity in governance, intake, and portfolio processes. 
• Strong analytical and problem-solving skills, with the ability to identify opportunities and translate them into actionable initiatives. 
• Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organization. 
• Proficiency with process, project, and change management tools (e.g., Visio, Signavio, Wrike, MS Project, Prosci, or equivalent). 
• Bachelor’s degree in Business, Engineering, or a related field. 
• Project Management and/or Lean Six Sigma certifications are a plus. 
• Highly adaptable, with the ability to operate effectively in fast-paced, ambiguous, and evolving environments.

Benefits:

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Role Description:

We are looking for an independent, dedicated Lead or Senior Lead: Machine Learning to join the Visual Computing Group (VCG). This role contributes to redefining game play and live streaming through advanced R&D. VCG’s mission is to design and deploy advanced neural networks and machine learning (ML) for game rendering and streaming systems of SIE that exceed the state-of-the-art in runtime efficiency, visual quality and latency. 

Who Are You?

• You have a demonstrated ability in managing high performance research teams in the field of ML or Graphics
• You are a dynamic and visionary leader with a passion for building and leading high-performance teams.
• Your leadership style is grounded in clear communication, inspiration, and empathy.
• You possess the ability to motivate and empower your team, fostering an environment where creativity and collaboration thrive.
• A strong advocate for personal and professional growth, you ensure that every team member feels valued and heard.
• Your approach to leadership is proactive, adaptable, and driven by a deep commitment to the success of both your team and the organization.
• Experience in coaching and mentoring team members, fostering an inclusive and collaborative work environment.
• You have the courage to speak up and take smart risks
• You have strong and well-formed technical ideas that are weakly held; you can discuss, listen and participate in a passionate debate.
• You are experienced in managing team communications in a large organization

What Do You Do?

• As a Manager / Senior Manager within the Visual Computing Group, you will lead a multidisciplinary team of machine learning engineers and researchers focused on neural-assisted game rendering.
• You will be responsible for coordinating the build, prototyping, development and integration of brand new visual computing technologies into our products.
• Your role also involves managing project timelines, ensuring high-quality work, and collaborating with multi-functional teams to drive innovation.
• You will also play a key role in aligning the team’s work with the overall strategic objectives of the company, balancing the demands of ongoing projects with the need for continuous improvement and technical debt management.
• You will meet with collaborators to build partnerships and establish positive and trustworthy relationships.

What Knowledge Do You Have?

Domain Expertise:

• Extensive technical experience and track record of accomplishments within various areas including intelligent systems, visual computing, real-time graphics processing within game engines, or graphics.
• Proven track record in managing and delivering sophisticated projects within these areas.

Technical Skills:

• Proficiency in programming languages and tools relevant to visual computing (e.g., C++, Python, OpenGL, DirectX).
• Familiarity with machine learning frameworks and their application in visual computing
• Knowledge in computer vision and machine learning: advanced neural network architectures applied to image analysis and video processing (diffusion models, transformers, distribution alignment, advanced loss functions for computer vision problems)
• Knowledge in game engine rendering: knowledge of the stages of the game rendering pipeline, examples in UE5 or similar, knowledge of ray tracing or path tracing, advanced machine learning methods for global illumination, path tracing, frame interpolation and super-resolution in game rendering

Educational Background:

• A degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced degrees are a plus.

Industry Knowledge:

• Up-to-date with the latest trends and technologies in one or more of: machine learning, computer vision, game engine rendering.
• Experience in the interactive entertainment industry or a related field is highly desirable.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

We are seeking a candidate to join our game integration platform to bring gameplay and platform experiences closer together! As a team member for the Partners Platform, you will have the opportunity to work at the intersection of Business and Engineering on the PlayStation SDK Windows Delivery tooling.

You'll be responsible for helping to develop SDK Manager Windows Application, co-ordinating with business and engineering to help improve the relationship between SIE and our Game development and publishing Partners..

Role overview:

We are seeking a skilled C# Software Engineer to design and develop Windows-based applications that support the delivery and integration of SDK components for Sony PlayStation platforms. This role requires strong experience in C#, along with solid knowledge of C and C++ for low-level integration and performance-critical components.

What you'll be doing:

• Design, develop, and maintain Windows desktop applications using C# and the .NET framework
• Build tools and interfaces to support integration and delivery of PlayStation SDK components
• Work with native code (C/C++) to interface with low-level systems and SDK libraries
• Collaborate with cross-functional teams including platform engineers and SDK developers
• Debug, optimize, and improve performance across managed and unmanaged code
• Create and maintain technical documentation for internal tools and SDK workflows
• Ensure code quality through testing, code reviews, and best engineering practices
• Support build systems, packaging, and deployment of SDK-related deliverables

What we're looking for:

• Strong proficiency in C# and the .NET ecosystem (e.g., WinForms, WPF, or similar)
• Solid experience with C and C++ (memory management, pointers, native integration)
• Experience developing Windows desktop applications
• Familiarity with interop techniques (P/Invoke, C++/CLI, or similar)
• Understanding of software architecture and design patterns
• Experience with debugging tools for both managed and native code
• Knowledge of version control systems (e.g., Git)
• Strong problem-solving skills and attention to detail

Desirable Skills:

• Experience working with SDKs or developer toolchains
• Familiarity with console development environments, especially Sony PlayStation platforms
• Knowledge of build systems (e.g., CMake, MSBuild)
• Experience with performance profiling and optimization
• Understanding of security and compliance requirements in SDK distribution
• Process Optimization: Continuously refine and improve program management processes to enhance efficiency and team productivity.

Preferred Qualifications:

• Experience in Game Industry
• Familiarity with game development, cloud platforms, DevOps, and CI/CD pipelines is a plus

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Department Overview:

As part of the broader PlayStation Studios Insights & Personalization group, we provide timely, actionable insights along with the tools to create exciting and memorable experiences for players. Our organization partners with some of the best game studios in the world—including the teams behind Helldivers 2, God of War, Horizon, and Marvel’s Spider-Man.

The Player Engagement Services (PES) team is responsible for the development of cost-effective and ubiquitous solutions that empower PlayStation Studios teams to efficiently deliver curated, privacy-minded experiences and engage with our players at scale.

About the Role:

We are looking for an experienced Technical Program Manager to join the Player Engagement Services team. In this role, you will act as the critical bridge between our partner game studios, internal stakeholders, and development teams.

Your primary focus will be facilitating the implementation of PES tooling and empowering studios communicate and engage with players in exciting new ways. You will manage the technical onboarding process, ensuring that our engagement, personalization, and live-ops tools are successfully integrated with both technical and non-technical studio stakeholders. You will work to understand studio technical requirements, facilitate data and privacy pipelines, manage integrations against product milestones, and drive the feedback loop that shapes the future of our internal toolset.

Responsibilities

Tooling Implementation & Studio Facilitation:

• Drive the end-to-end integration and onboarding of PES tooling (technical implementation, tooling APIs, data pipelines, and operational best practices); ensuring studios can create, deliver, experiment, and optimize player experiences.

• Serve as the technical liaison between assigned game studios and the PES department; translating studio requirements into clear technical specifications and backlog items.

• Coordinate with studio engineering and production teams to align tooling integration milestones and releases with game development roadmaps.

• Guide studios to success with hands-on tool use and education throughout the product lifecycle, including highlighting cross-studio knowledge sharing and best practices (i.e. both during technical onboarding and during ongoing operations)

Process Management & Feature Prioritization:

• Own studio focused rituals with regular touchpoints to ensure ongoing integration and operational needs are identified.

• Work with Principal TPM to develop holistic program roadmaps that account for various studio requests and needs, aligning with overall development capacity and business objectives.

• Proactively identify friction points, opportunities, and feedback on tooling features and operations with assigned studios.

• Identify and understand the program’s critical path activities; proactively identify dependencies between the platform team and game teams.

• Monitor tooling and integration health to protect player-facing milestones, flagging risks to leadership (e.g., integration blockers, timeline slips) and articulating mitigation strategies.

• Maintain up-to-date documentation on integration processes, feature asks, studio milestones, and operational success metrics.

Qualifications

• Experience: 5+ years of experience in Technical Program Management, Technical Production, or Engineering Management, preferably within the games industry or platform services.

• Technical Fluency: Ability to understand complex engineering issues, data workflows, schemas, and engine considerations.  Proven ability to build alignment across cross-disciplinary teams (Engineering, Product, Analytics, Creative) and "translate" between central platform teams and game studios.

• Agile Expertise: distinct experience acting as a TPM in an Agile environment (Scrum/Kanban), with proficiency in JIRA and Confluence.

• Communication: Superior organizational and communication skills. Track record of successfully influencing without direct authority across multiple, independent teams.

• Problem Solving: A proactive self-starter who can navigate competing priorities and ambiguity, while finding ways to solve or pre-empt problems in a fast-paced environment.

Bonus Points

• Experience working directly with game teams as part of a larger cross-functional publishing or technical organization.

• Previous experience launching or managing live-service games or integration of backend services (telemetry, matchmaking, commerce, data architecture).

• Enthusiasm for the games industry and a deep understanding of how players engage with modern games.

• Familiarity with external and global development teams

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

We are looking for a creative, diligent Senior Software Engineering Manager who will be responsible for driving the engineering teams researching and developing the next generation of PlayStation's testing technology. This technology - including automation tools, framework and CI infrastructure - is used to analyze the quality of front end workflows on the PS5.

As a Senior Manager, Software Engineering (Quality Engineering), you will lead and develop a team responsible for ensuring high-quality software delivery across multiple products and platforms. This role shapes quality strategy, drives engineering excellence, and enables efficient, reliable release processes. You will work cross-functionally and lead a distributed team across locations, embedding quality practices throughout the development lifecycle. The position entails collaboration with quality management leadership, different internal departments, as well as open source software communities. Together we will build an environment oriented to trust, open communication, creative thinking and cohesive team effort. You will also work closely with your peers and leadership to establish project prioritisation, team goals and overall quality.

What you'll be doing:

• Lead, mentor, and develop a distributed team of quality engineers across multiple products and platforms.
• Manage and support remote team members, fostering effective collaboration across geographically dispersed teams.
• Define team member development and career path opportunities with team members and mentor them to achieve goals.
• Monitor and review everyone’s performance, deliver regular performance appraisals.
• Manage team capacity planning, hiring, onboarding and ensure effective succession planning for your teams.
• Lead day-to-day activities of engineering team using Agile/Scrum methodology.
• Define and implement quality engineering strategy, vision, and best practices to support reliable and efficient software delivery.
• Partner with product and development teams to define test strategies, acceptance criteria, and release plans.
• Identify, assess, and communicate risks to delivery timelines and product quality.
• Lead all aspects of delivery for general technical architecture and infrastructure to support the continued development of projects, including tools and pipelines.
• Research and craft new tools for overcoming inefficient processes by automating work.
• Advocate for reducing technical debt, improving test coverage, and maintaining engineering standards.
• Lead retrospective analysis of activities and champion continuous process improvement.

What We’re Looking For:

• At least five years in a people management role. Proven success in people management including mentorship. Past experience supervising people managers is strongly preferred.
• Effective leading of multiple Agile teams in quality and testing engineering domains. (Software engineering managers with deep experience and understanding of testing groups and processes should also apply.)
• Outstanding verbal and written communication skills, which encompass presenting to senior leadership, product managers, software engineers, project managers, and customers.
• Significant experience with software engineering practices, software automation and testing systems (for example, Jenkins).
• Proficient in Python programming. Enough C++ experience to provide guidance in larger architectural discussion and occasional code review.
• A solid understanding of the software development lifecycle, and applying proven software methodologies to testing and driving reductions in technical debt.            

Nice-to-haves

• Machine learning background.
• Prior experience with console or PC game development.
• Past experience with cloud computing and containerization.
• Development and debugging tools experience on Windows.

As a Data Science Manager, you will lead both people and innovation in experimentation and causal inference, helping shape the future of decision-making and product innovation at SIE. This is a hands-on leadership role blending technical depth with managerial responsibilities. You will drive cutting-edge research in experimentation methodologies while mentoring and guiding a team of data scientists. You’ll be responsible for elevating our experimentation strategy, fostering a culture of curiosity and rigor, and helping cross-functional teams deliver player-first experiences through strong evidence-based decisions.

What You’ll Be Doing:

• Lead a team of data scientists focused on experimentation and causal inference; provide technical direction, career development, and mentorship.
• Drive innovation in experimentation research by developing and overseeing new methodologies and frameworks that improve the quality, speed, and scalability of experiments.
• Guide the advancement of experimentation infrastructure and tooling, incorporating statistical and machine learning methods to refine analysis capabilities.
• Partner with product managers, game studios, and business leaders to identify high-impact experimentation opportunities and ensure alignment with PlayStation’s strategic goals.
• Act as a thought leader in experimentation and causal inference, evangelizing best practices and fostering learning across teams.
• Contribute directly to research and prototyping of novel experimentation techniques that address complex real-world constraints, such as user behavior variability and data limitations.
• Champion the growth of a data-driven culture by advocating for experimentation standards, ethical practices, and reproducibility.
• Represent the team’s insights, innovations, and impact across the broader data science and product communities within PlayStation.
• Stay abreast of emerging developments in experimentation, causal inference, and applied machine learning to continuously evolve our capabilities.

What We’re Looking For:

• Master’s Degree or equivalent experience in Applied Math, Economics, Statistics, Computer Science, or related field. Ph.D. or equivalent experience preferred.
• Strong familiarity with the gaming industry and contemporary gaming experiences.
• 6+ years of experience in data science, including hands-on work in experimentation, with at least 2+ years in a formal people management or technical leadership role.
• Proven track record of leading experimentation innovation and scaling frameworks within a dynamic business environment.
• Proficiency in SQL and statistical programming languages (e.g., R or Python), especially for causal inference, experimental analysis, and scalable modeling.
• Expertise in causal inference techniques and designing both randomized and quasi-experiments.
• Demonstrated ability to collaborate cross-functionally and influence data strategies that inform business and product decisions.
• Excellent communication and storytelling skills, especially in conveying complex concepts to non-technical stakeholders.
• Experience working with modern data engineering and visualization tools (e.g., Airflow, Git, Tableau, MicroStrategy).
• A strong sense of ownership and an inclusive leadership style that encourages collaboration and innovation.

POS-P281

The Role

HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword “stain resistant carpet” through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform.

This role is open in our Dublin and London offices or remote from anywhere in Ireland or the UK. 

In this Role you’ll get to: 

• Manage 150 – 180 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. 
• Work with your customers on a regular basis to understand their goals and aligning them with the necessary resources to achieve them. 
• Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up-sell/x-sell, and renewals. Along the way, you will get to know HubSpot’s software incredibly well and help your customers fully adopt the platform.
• Your day-to-day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their “book of business”. The proactive work includes 4-5 scheduled deep-dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to “how to” questions about the software
• Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more Hubspot products and services to ensure customer retention and growth
• Understand technical roadblocks and make recommendations on solution implementation and core integrations using Hubspot to overcome them

If you’re stimulated by problem solving - whether it’s a business or technical challenge – this is the role for you.

To excel in this role you will need to have:

• Fluency in written and spoken English & a Nordic language 
• 2+ years of experience in a client-facing or account management role,
• Business savvy with consultative, problem solving, and issue resolution skills
• Strong knowledge of the media/digital landscape
• Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
• Super organised, quick learner who works well under pressure
• Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations
• It’s easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation
• Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently are required
• Support an on-going partner relationship to maximise acquisition, retention, and up-sell rates

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Corporate Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Corporate Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

Own the strategic direction of a high-performance B2B SaaS website — and set the standard for how marketing websites drive revenue.

We’re looking for a Principal Digital Experience Engineer to join our Marketing team in Helsinki, Dublin, Amsterdam, or the UK.

Our website is our most important marketing asset — it’s where pipeline starts, where brand perception is formed, and where every campaign and paid media dollar ultimately lands. We don’t need another strong engineer who can build things. We need a recognised authority who can decide what should be built, why, and how — someone who sets the technical strategy for our entire web presence and is accountable for the outcomes.

This is a Principal-level individual contributor role (IC5). You’ll make architectural decisions, define engineering standards, influence senior leadership, manage external partners, and shape how the organisation thinks about digital web experience as a growth lever. You can and will get your hands dirty in the code when it matters — but your primary value is strategic ownership, technical authority, and the judgment to know where your time creates the most leverage.

The stack: Astro.js, TypeScript, Sanity (headless CMS), integrated with HubSpot, Google Tag Manager, Google Analytics, and Zendesk.

The strategic responsibilities you’ll own…

• End-to-end technical strategy for the marketing website — platform, stack, infrastructure, and architecture decisions that you make and are accountable for at the organisational level
• Website builds and redesigns from strategy through launch — you define technical requirements, set engineering standards, oversee delivery, and ensure the final product meets performance, accessibility, and brand standards
• The technical foundation for conversion optimisation and experimentation — designing site architecture where A/B testing, personalisation, and rapid iteration are first-class capabilities. You enable the growth team to move fast; you’re not the person running the tests
• Site performance, Core Web Vitals, uptime, and technical SEO health — developing and documenting performance methodologies that become organisational standards
• The website data layer — defining event architecture and tracking standards that feed the broader BI strategy, working with Data Architects and Analysts
• Content infrastructure strategy in Sanity — designing content models, reusable blocks, and ingestion pipelines that enable a “Create Once, Publish Everywhere” approach across the organisation
• AI strategy for the website — evaluating and championing where AI-driven personalisation, dynamic content, conversational interfaces, and intelligent search can measurably improve the visitor experience or conversion rate
• External partner management — briefing agencies and contractors, reviewing output quality, and making strategic build-vs-buy decisions
• Strategic influence — shaping how senior leadership and external stakeholders think about web as a growth lever, bringing data-backed recommendations, and influencing decisions well beyond your immediate scope

Where you’ll roll up your sleeves…

You’re not above the code — you’re selective about when you’re in it. You’ll get hands-on when the work is high-stakes, architecturally significant, or when you need to set the standard that others will follow. In practice, that looks like:

• Writing and reviewing TypeScript, Astro.js components, and Sanity integrations when the work is foundational or sets a pattern for others
• Managing deployments through GitHub, owning code quality for critical paths, and defining the engineering practices and documentation that keep the site resilient
• Monitoring and optimising Core Web Vitals and mobile performance — diagnosing and resolving issues that require deep technical expertise
• Implementing AI-driven features where you need to evaluate feasibility, set the approach, or prove the concept before handing off
• Building the first version of content models, ingestion pipelines, or integration patterns that engineers across departments will extend

How you’ll raise the bar…

• Mentoring and coaching colleagues at all levels on web best practices, modern development approaches, and AI tooling — acting as a role model across the organisation and potentially the broader industry
• Sharing knowledge proactively through documentation, internal sessions, and external contributions
• Collaborating as a credible technical peer with product and platform engineering teams across departments — not just marketing colleagues

This position is for you if you have…

• 12+ years of professional web development experience, with at least 5 years in B2B SaaS at a senior or principal level
• Deep, hands-on expertise with Astro.js and Sanity; candidates from a Next.js or similar TypeScript-first framework background will be considered provided they can demonstrate Sanity depth and a clear path to ramping up on Astro
• A proven track record of leading major website projects with significant strategic and organisational implications — not just building, but deciding what gets built and being accountable for the outcome
• Experience designing experimentation and personalisation infrastructure — A/B testing frameworks, dynamic content delivery, and the architectural patterns that enable growth teams to move fast at scale
• Strong understanding of technical SEO at a systems level — architecture, rendering strategies, structured data, and crawlability — approached as an engineering discipline that creates compounding gains
• Strong experience with headless CMS architecture — ideally Sanity, but Contentful or equivalent is relevant. Comfortable designing content models, reusable modular blocks, and COPE content pipelines
• Deep experience with the web analytics and tracking layer — event architecture, GTM, and data collection implementation
• Experience integrating with marketing automation and analytics platforms (e.g., HubSpot, Marketo, Segment, Google Analytics/GTM)
• Significant experience working within and actively improving structured engineering workflows — version control, branching strategies, PR review processes, deployment pipelines, and incident management
• Proven ability to collaborate as a credible technical peer with product and platform engineering teams across departments
• Practical, daily use of AI development tools (Cursor, GitHub Copilot, Claude, etc.) and experience implementing AI-driven site features with measurable outcomes
• Demonstrated ability to influence senior leadership and external stakeholders through technical expertise and strategic thinking
• A track record of developing new approaches, methodologies, or standards that have been adopted across an organisation or recognised within the industry
• The ability to communicate technical trade-offs in plain language to non-technical stakeholders and influence decision-making at all levels

To be clear about what this role is and isn’t…

This is a strategic technical leadership role that happens to require deep engineering capability — not an engineering role with some strategy attached. You’ll be assessed on the decisions you make, the standards you set, and the outcomes you drive — not on lines of code shipped.

• You won’t be responsible for product/application development — this is a marketing-focused role
• You won’t be writing content or designing creative — you’ll work with content and design teammates to bring their work to life on the web
• You won’t be doing basic maintenance tickets daily — but if something is broken, you don’t leave it unfixed
• You won’t own data analysis, reporting, or conversion and growth strategy — you’ll be the authoritative technical voice responsible for technical execution and strategic technical leadership

Benefits we offer…

• Competitive compensation package, including equity
• Great work equipment and home office allowance for those in fully remote locations
• Health care benefit and leisure time insurance
• Annual €1,000 personal learning budget
• Sports and wellbeing allowance

#LI-HYBRID

ABOUT THE TEAM

We are looking our next Technical Program Manager to join our energetic and innovative team that is passionate about expanding autonomous maritime vessel capabilities within a cutting edge environment to advance the state-of-the-possible in subsea robotics.

Anduril’s Maritime team develops, tests, deploys, and sustains the Anduril Maritime Fleet in challenging operational environments worldwide. Working across product, engineering, business development, logistics, and operations, our next Maritime Technical Program Manager must be a technical leader with the expertise to evaluate, qualify, manage, and advocate for an increasing number of sophisticated parallel pursuits. This role is crucial in ensuring that each initiative aligns with the company's strategic direction and receives the appropriate resourcing, balancing innovation with practical execution to drive the business line's success. You will be required to learn new technical concepts and employ them quickly. You will be expected to use your technical knowledge in conjunction with your program management skills to lead cross-functional efforts and deliver the best outcome for Anduril and the customer.

WHAT YOU'LL DO

• Work within a team of multidisciplinary engineers and specialists throughout the life of Autonomous Underwater Vessels (AUV) through integration, test, verification, and demonstration efforts.
• Ensure successful execution of programs in accordance with desired requirements, on schedule, and on budget.
• Technical Ownership: Drive technical outcomes through meticulous understanding of system performance, managing incident response and after-action, using metrics to derive insights into areas for improvement, quantifying the improvements made through investment in those areas, and maintaining a clear understanding of the state of the system that can be communicated to the customer.
• Customer Engagement: Interface with MoD customers and be able to represent the technical aspects of the Maritime portfolio. Serve as the “voice of the customer” for follow-on business capture efforts and activities.
• Test Event Execution: Support the Engineering team in integration, testing, and debug in a high-paced environment. Lead formal testing efforts by generating test plans, identifying resources needed, and supporting mobilization logistics. Lead offshore AUV test events when required (typically multiple-day test events with occasional multiple -week deployments)
• Project Planning: Develop project scope and manage changes through the life of the project. Identify, track, and manage project risks. Generate and maintain project schedules.
• Contract Management: Provide contract management support including statements of work, change orders, financial management, terms and conditions, data rights assertions, etc. Manage deliverables, including routine status updates and final delivery to the customer.
• Autonomous Execution: Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Become a trusted partner to Anduril’s engineers.
• Travel: to support customer meetings and testing approximately 25%-40% of the time.

REQUIRED QUALIFICATIONS

• Bachelor of Science (B.S.) degree in Mechanical, Electrical Engineering, or Software Engineering or related technical engineering field and a passion for hardware development and relationship building
• 7+ years of robotics experience, specifically in technical project management and/or systems engineering, or related project management and/or systems engineering experience in a relevant industry.
• Strong familiarity with system test, integration and troubleshooting
• Experience leading or executing product development of any type of system from TRL 3-8.
• Understanding of government contract structure and reporting.
• Extremely organized and detail oriented.
• Experience developing material and read out for regular - monthly, quarterly program reviews.
• Experience developing and maintaining a schedule with Microsoft project or similar tool.
• Excellent communication skills.

PREFERRED QUALIFICATIONS.

• Experience integrating subsea sensors.
• Experience with government acquisition and reporting processes and government contracts.
• Experience interfacing with MoD customers.

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Senior Software Engineers independently drive the delivery of a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Senior Software Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Own software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Design and implement scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Contribute to the design and development of existing software services across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop software that runs on- and off- robotic platforms, using a variety of technologies
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Create test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Work as a member of a multi-disciplinary engineering team, including as a mentor for Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++ and/or Rust
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Staff Software Engineer and/or Software Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

ABOUT THE TEAM

We are seeking an experienced Program Manager to lead efforts across our Connected Warfare Division in the UK.
Connected Warfare is one of Anduril's divisions focused on building a next-gen software-defined distributed C2 architecture and C4 hardware focused on orchestrating and automating 3rd party combat-fielded sensors and strike-networks for synchronised joint operations. We work with mission partners and operators to deploy reliable and robust capabilities on operationally-relevant fielding timelines to meet complex challenges across the UK MOD and other European Defence Departments.

This role offers an exciting opportunity to lead critical programmes with significant impact on our company's growth and strategic positioning in the defence sector. The ideal candidate will thrive in a fast-paced environment, demonstrate strong leadership skills with the ability to navigate ambiguity and complexities, and have a passion for delivering cutting-edge technology solutions to our defence customers.

WHAT YOU’LL DO

• Responsible for successful programme execution, exceeding both internal and external stakeholder expectations and meeting all business financial commitments
• Responsible for managing pre-contract activities related to proposed delivery schedules and resourcing
• Demonstrate collaborative leadership skills by building trust with your teams, customers, and peers while holding yourself and the cross functional team accountable to execute on business outcomes
• Communicate effectively and with confidence when engaging with customers and Anduril leadership
• Drive programme execution to achieve key business and financial objectives
• Create and implement a comprehensive communications plan for internal and external stakeholder management
• Define and maintain a PMO dashboard to support contractual and internal reporting requirements
• Navigate customer change requests while maintaining program velocity
• Ensure decisions support current efforts and position the company for continued on-contract growth
• Oversee the development of media and artifacts to illustrate program velocity
• Manage complex hardware and software components within the program
• Manage sub-contractors, as required, to performance, schedule and budget

REQUIRED QUALIFICATIONS

• 8+ years of experience in programme management, preferably in defence or government contracting
• Proven track record of managing large-scale, complex software programmes
• Strong understanding of government contracting processes and large government programme management
• Ability to navigate complex contractual landscapes and manage programme impacts across multiple stakeholders
• Excellent stakeholder management and communication skills
• Ability to navigate complex contractual landscapes and ensure compliance
• Strong financial management skills, including budget development and tracking
• Experience with development and management of programme metrics and dashboard
• Demonstrated ability to actively develop and execute an effective programme risk management plan
• Experience in developing and executing communication strategies for high-visibility programs
• Willingness to travel as needed (up to 75%)
• Eligible to obtain and maintain an active UK Secret clearance

PREFERRED QUALIFICATIONS

• Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
• Experience with both hardware and software development lifecycles
• Experience with business development and bid writing activities
• Bachelor's degree in Engineering, Computer Science, or related field; Master's degree preferred
• PMP certification or equivalent preferred

FEQ327R157

As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers across the Qatar & Africa markets. Your experience partnering with the sales organisation will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together. 

You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations.

The impact you will have:

• Hire, mentor and grow the pre-sales team for the Qatar & Africa markets
• Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture
• Support increased return on investment of SA involvement in sales cycles
• Ensure a solution and value-based selling within the field-engineering organization
• Display an understanding of needs and revenue potential for accounts in the assigned region
• Engage with key customer executives to build and strengthen strategic partnerships
• Ensure close alignment with partners and internal services to secure implementation strategies within accounts
• Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region

What we look for:

• Experience managing a team of successful Big Data, Cloud, or SaaS professionals
• Experience in consumption based business environments
• Have experience mentoring and scaling technical teams
• Success in instituting processes for technical field members to lead efficiency and product focus
• Ability to partner and collaborate with Sales and other cross-functional leaders
• Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions
• Technical or consulting background either in Data Engineering, Database technologies or Data Science
• Strong communication skills. Italian native-speaker and fluent in English.

Note: Location for the role is either Paris or London (i.e. within commutable distance).

#LI-hybrid

An overview of this role

GitLab is looking for a Product Design Manager to join the Plan & Analytics stage. As a design leader, you own the delivery of UX commitments, are always looking to improve productivity, and are responsible for the user experience in the product. While you are credible as a designer and know the details of what product designers work on, your time is spent hiring a world-class team and putting them in the best position to succeed.

This is an incredibly exciting time to join the Plan & Analytics stages - Working in GitLab's Plan space sits at the most human and strategic layer of the software development lifecycle — where ideas, priorities, and intentions are formed — making it the perfect frontier to explore how AI can augment not just execution, but thinking itself. As AI accelerates the speed at which code is written and shipped, the Plan space becomes even more critical, because the bottleneck is rapidly shifting from "how fast can we build?" to "how clearly can we define what to build and why?" This creates a rare opportunity to reimagine how teams collaborate, how requirements evolve, and how AI can transform a traditionally manual, document-heavy process into a dynamic, intelligent system that connects strategy directly to delivery.

You'll be working closely with the Product Management and Engineering teams to execute on the product roadmap and priorities.

Some examples of our projects: 

• Work Items
• Saved Views
• Software Factory

What you’ll do  

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.
• Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.
• Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.
• Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow. 
• Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product. Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time.
• Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.
• Hire, grow and retain a world-class team of Designers.

What you’ll bring 

• Experience managing a group of designers remotely, who work on complex products.
• Deep experience building AI experience for the software development lifecycle.
• Deep experience designing for large-scale enterprise platforms.
• Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.
• Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.
• Solid visual awareness with understanding of basic design principles and accessibility.
• You share our values, and work in accordance with those values.
• You possess leadership qualities needed to thrive at Gitlab.
• Ability to use GitLab.

About the team

You will work closely with three designers. You will collaborate with the Group Product Manager, Engineering Director and UX Researcher to improve team communication and maintain excitement about the opportunities ahead. You can learn more about what our teams are working on by visiting our direction page:

• Plan

Hudson River Trading’s (HRT) Real Estate team is responsible for the research, leasing, design, and fit-out of our global office spaces. The Real Estate team takes a thoughtful and proactive approach to HRT’s evolving business needs and carefully considers the cultural impacts of their work. 

We are seeking a senior real estate lead with deep experience running commercial office projects end-to-end to manage real estate across our European and APAC offices. This role demands strong attention to detail, excellent project management and problem solving skills, and a willingness to take on complex challenges with curiosity. The ideal candidate brings commercial real estate, leasing strategy, and construction project experience, operates well within a consensus-driven decision-making environment, and recognizes that the outcome of their work directly shapes culture, community, and the employee experience. 

Responsibilities

• Lead market research to identify short and long-term real estate opportunities in various markets that align with business objectives and cultural norms 
• Partner with internal stakeholders to define goals, socialize ideas, and drive decisions throughout the project journey 
• Develop and execute leasing strategy, including negotiation of lease terms and financial considerations
• Source and vet brokers, architects, contractors, and other vendors
• Act as lead project manager and designer, owning office fit-outs from concept through occupancy and optimizing layouts for employee productivity and experience. This includes mapping out work neighborhoods, amenity spaces, FF&E, graphic design elements, and beyond
• Manage multiple real estate and construction projects simultaneously, ensuring strong communication across all stakeholders 
• Develop and maintain budgets and project plans, holding stakeholders accountable to expectations and timelines
• Oversee the permitting process and construction administration, and stay ahead of local regulatory compliance
• Ensure strong record tracking, including critical lease dates, space utilization, and performance, handling, and tracking of insurance renewals and due diligence, etc. 
• Ensure real estate decisions support an integrated employee experience beginning at the site selection phase, working closely with the Workplace team as a strategic partner 
• Cowork and collaborate with the Real Estate Lead - US

Qualifications

• 8+ years of experience in commercial real estate or related fields (US and Global)
• Strong technical skills (automations, messaging platforms, project management tools)
• Proven track record leading complex fit-out projects end-to-end
• Demonstrated success negotiating commercial lease terms and managing large project budgets
• Deep understanding of global commercial real estate markets, ideally within the financial industry
• Strong construction project management experience
• Experience working with senior stakeholders in fast-paced, high-accountability environments
• Familiarity with HVAC, electrical, plumbing, security, and networking systems
• Strong project management, communication, and problem-solving skills
• Ability to operate autonomously while driving consensus-driven decisions to resolution

Role Summary

As the SOC Manager at Anaplan, you will be a hands-on leader, responsible for building and maturing a next-generation security operations program. You will lead a talented team of security engineers, protecting our platform and customers by advancing our detection and response capabilities.

Your Impact

Your Qualifications

We are looking for a leader who is passionate about security operations and has a proven track record of building and managing high-performing teams. The ideal candidate will possess:

Principle Product Marketing Specialist | Bokun 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses.

About Bókun

Bókun, a fast-growing subsidiary of TripAdvisor Inc., is a leading reservation system and channel management platform for tours and activities operators globally. We empower our clients to streamline their back-end operations and connect to a vast ecosystem of online travel websites, enabling them to grow their businesses. As a key player in travel technology, Bókun combines the agility of a startup with the stability of a publicly traded organisation.

Bókun is seeking a Principle Product Marketing Specialist to own our AI-powered content strategy and bottom-of-funnel content programme. Reporting directly to the Senior Product Marketing Manager, this role sits at the intersection of product marketing, content, and emerging AI search — responsible for positioning Bókun as a citable source in commercial AI prompts — building the library of high-intent onsite content (product-led blogs, FAQs, templates, integration content) that gets Bókun surfaced, recommended, and chosen at the moment buyers make decisions

This is not a traditional Product Marketing role. You will be the person who understands how LLMs surface information, how AI search tools like ChatGPT, Perplexity, Gemini, and Google AI Overviews decide what to recommend — and who builds a content engine designed to win in that world.

What You'll Do:

AI & LLM Content Strategy

• Content creation explicitly designed to be surfaced and cited by AI tools at the decision stage of the buyer journey

• Build and maintain a structured library of authoritative content (feature explainers, comparison guides, how-tos, FAQs) engineered to rank in and be recommended by LLMs

• Position Bókun as a citable source in commercial AI prompts by creating and owning high-intent onsite content — product-led blogs, FAQs, templates, and integration content designed to be surfaced when buyers are actively evaluating solutions

• Monitor how Bókun is represented across AI search tools and identify gaps, inaccuracies, and opportunities to improve our presence

• Stay ahead of how AI search behaviour is evolving and continuously adapt our content approach

Bottom-of-Funnel Content

• Create and own a programme of bottom-of-funnel content designed to convert buyers at the moment of decision — how-to guides, feature walkthroughs, use case explainers, and platform comparison content

• Build content that directly answers the specific questions buyers ask when evaluating Bókun against competitors — structured for both human readers and AI citation

• Develop and maintain a content calendar focused on high-intent, decision-stage topics across the customer lifecycle

Video & Explainer Content

• Script, brief, and project-manage short-form explainer and how-to videos that educate new and existing customers on Bókun features

• Collaborate with design and production to deliver video content that works across the website, social, email, and in-product

GTM & Product Marketing 

• Support Go-to-Market strategy and execution for new features and launches, contributing AI-first content assets to each GTM

• Conduct post-launch content analysis to identify gaps and optimise for both human and AI search performance

• Maintain a pulse on the competitive landscape and ensure Bókun's content positioning reflects market realities

Cross-functional Collaboration

• Work closely with product, engineering, sales, and the broader marketing team to ensure content is accurate, timely, and aligned with product direction

• Bring an AI search and LLM perspective into cross-functional planning conversations

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our London, UK office.

Requirements:

• 3-5 years of experience in product marketing, content marketing, or a related discipline, preferably in SaaS, B2B, or travel technology

• Genuinely curious about how AI search and LLMs work — you've thought about how tools like ChatGPT, Perplexity, and Gemini decide what to surface, and you want to build content that wins in that environment

• Experienced in creating bottom-of-funnel content — how-tos, feature guides, comparison pages, decision-stage explainers — that drives real conversion

• Comfortable scripting and briefing video content; bonus if you've managed short-form explainer video production end-to-end

• Strong writer with the ability to produce clear, structured, benefit-led copy across formats — from long-form guides to concise feature explainers

• Analytical and data-driven — you use performance data to understand what's working and iterate quickly

• Familiar with AI content tools and comfortable using them to scale output without sacrificing quality (e.g. Perplexity, Notebook LM, ChatGPT, Jasper or equivalent)

• Self-directed and comfortable managing multiple projects in a fast-moving environment

• Highly collaborative — you know that great content requires close partnership with product, engineering, and sales

Nice To Have:

• Experience with SEO and structured content for search (schema, FAQs, entity-based SEO)

• Familiarity with how AI Overviews, featured snippets, and LLM training data intersect with content strategy

• Experience in travel tech or marketplace platforms

• Hands-on experience with tools like Mixpanel, GA4, or similar for content performance tracking

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid

#LI-JP

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.