The Impact You’ll Be Contributing to Moloco:

Moloco has the fastest growing mobile DSP and our Implementation team plays a key role in supporting our customer base by onboarding and scaling accounts during their crucial first 90 days. As an Implementation Manager you will work closely with the New Business Sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing over to our Growth team to continue the partnership after the 90 day window.

The ideal candidate will have great communication skills, a track record of developing strong client relationships, and the ability to spot revenue opportunities. These softer skills will need to be backed up with strong technical capabilities and an eye for detail since accurate set-up, reporting, and campaign management is critical in the early stages of our client partnerships.

The Opportunity:

• Fully comprehend the advertiser's marketing needs to effectively communicate how our programmatic solution can help achieve their goals.
• Analyse campaign data to understand performance and use data to suggest  optimisations and/or upsell other solutions for the advertiser.
• Identify account growth opportunities, and ensure that high growth accounts are set up for success before handed off to the Growth team.
• Work with the Growth team to ensure a successful transition into long term account management.
• Work with the Product, Data Science, and Engineering teams to feedback client experiences and build or iterate client solutions as customer needs arise.
• Understand the mobile ecosystem and stay current on industry trends, using this knowledge to offer actionable insights to customers.
• Provide Actionable Debriefs on both successful and unsuccessful campaigns to help guide the New Business Sales team.
• Travel as needed to key industry events and conferences.

How Do I Know if the Role is Right For Me? 

• Mobile Advertising experience, preferably in Account Management.
• Knowledge of the programmatic ecosystem.
• Excellence in logical thinking, problem solving and familiarity with big data and numbers.
• A strong ability to look beyond what a customer says and identify what solutions available actually can help meet their needs.
• An eye for detail in specific campaigns that can then be explained and actioned upon easily by customers who may not be as familiar with the programmatic space.
• Ability to quickly get together reports that tell the story you are trying to convey to a new partner, to get them situated for success on the platform.
• Great communication skills. Over Communicate.
• Strong ownership mentality and a curious approach to problem solving.
• Passions for continuous growth and success of the organisation, as well as yourself.
• Team player and the ability to adapt to a fast growing/changing company.
• Fluent in English.

The Impact You’ll Be Contributing to Moloco: 

As a Strategic Growth (Senior) Manager you will partner with MCM (Moloco Commerce Media) customers to help them build out a retail media business. You will manage customer relationships with large retailers and marketplaces, functioning as a client Go-To-Market (GTM) expert, educating and advising on pricing strategy, scalable ad policies, selling performance campaigns, campaign management and optimisation, and how to scale a retail media business.

The Opportunity: 

• Enable our customers to be successful by growing their ads business; crafting GTM strategies with our MCM clients to help drive incremental ad revenue growth.
• Identify growth levers and product improvement opportunities.
• Build and manage strategic partnerships with deep understanding of customer verticals.
• Educate business users and advertisers on performance ads values and operations.
• Identify actionable growth initiatives and execute flawlessly to achieve goals.
• Enable decision-making with a data-driven strategy and valuable insights.
• Translate complex data analysis into simple language for clear communications.
• Capture customers’ needs and devise optimized and productive solutions.
• Lead multiple client meetings and regular business reviews.

How Do I Know if the Role is Right For Me? 

• 2-6 years of relevant work experience, ideally gained in Ad-tech, enterprise software, or strategy consulting.
• Outstanding communication skills to build trustworthy relationships with clients.
• Great co-working skills with multiple stakeholders to accomplish business goals.
• Experience managing and executing strategic programs.
• Excellence in problem-solving, logical and out-of-box thinking to meet customer needs.
• Rigour with data.
• Comfort working in a 0-1 environment with willingness to embrace ambiguity.
• Ownership and passion for continuous growth and creating real value.
• Detail oriented, and yet willing to embrace ambiguity.
• Ability to adapt to a fast-growing global company.
• Fluency in English (French is a bonus).

Nice-to-have:

• Mobile/internet industry and performance advertising/Ad-tech experience.
• Retail media experience or exposure.
• Exposure to ML-based products.

The Impact You’ll Be Contributing to Moloco: 

Moloco's Commerce Media (MCM) organisation powers Retail Media Platforms for retailers globally, enabling them to build and scale advertising businesses powered by machine learning. As customer count and technical complexity grow, we are evolving our support model to deliver faster, deeper, and more scalable technical expertise.

The Technical Solutions Engineer (TSE) is a newly established role at the heart of this evolution. The TSE serves as the Regional Tier 2/3 technical escalation point — taking ownership of complex issues escalated from Frontline Support Specialists (FSS) and driving them to resolution. Beyond firefighting, the TSE plays a foundational role in building the operational infrastructure of our support organisation: designing playbooks, developing automation tools, and establishing the metrics that measure how effectively we serve our customers.

The Opportunity

• Own Tier 2/3 technical escalations from Frontline Support Specialists (FSS), triaging and resolving complex issues across ad serving, data pipelines, and ML infrastructure.
• Perform structured Root Cause Analysis (RCA) on production issues — including campaign delivery failures, budget pacing anomalies, fill rate degradation, and ROAS fluctuations — using service logs and operational metrics.
• Lead incident response for production ads service disruptions: scoping impact, coordinating with internal engineering teams (Ad Serving, Data Platform, ML), and driving toward resolution within SLA.
• Author postmortem documents and track remediation action items to prevent recurrence.
• Build and maintain diagnostic playbooks and runbooks that enable FSS to self-resolve a growing share of issues over time.
• Develop internal tooling and automation scripts for issue detection, diagnosis, and reporting.
• Define and track operational KPIs — including MTTR, escalation rate, and recurrence rate — to continuously measure and improve support efficiency.
• Partner closely with the Customer Engineering team to ensure smooth issue handoffs, shared customer context, and aligned escalation workflows.
• Contribute to internal and external documentation to scale knowledge across the organization.
• Review technical integrations during new platform onboarding and surface potential operational risks early.

How Do I Know if the Role is Right For Me?

• 6+ years of professional experience in technical support, solutions engineering, or software engineering.
• Strong troubleshooting skills and ability to analyze large-scale datasets — able to independently write and interpret complex queries against large-scale data warehouse environments.
• Hands-on experience with API integrations and distributed systems — including REST API debugging, log analysis, and understanding how service components interact at scale.
• Demonstrated experience handling technical escalations — breaking down complex problems methodically and driving them to resolution through a structured approach.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience in AdTech or retail media domains (DSP, SSP, ad serving, attribution) is a strong plus.
• Familiarity with monitoring and observability tools such as Datadog.
• Experience as a founding member or early contributor in building new teams, systems, or operational processes (zero-to-one experience)
• Familiarity with scripting, AI tools for automation, process enhancement
• Fluent in English. Multilingual communication skills (preferred) for global support environments.

The Impact You’ll Be Contributing to Moloco:

Moloco is seeking a senior business development leader to drive revenue growth and close strategic partnerships for Moloco Commerce Media across Germany, DACH and Benelux. This is a highly technical product that requires a strong understanding of the retail media business model and how machine learning drives business outcomes.

Success in this role will be measured by achieving revenue targets, which will require building a strong pipeline, closing strategic deals, and expanding partnerships across the commerce and retail media ecosystem.

The Opportunity:

• Operate as a senior individual contributor, focused on originating and closing high-impact partnerships while supporting Moloco’s expansion across EMEA.
• Build and own a pipeline of commerce and retail platforms, closing deals to enable partners to launch and scale their ads businesses using Moloco’s machine learning solutions.
• Establish and grow strategic partnerships across retailers, marketplaces, and commerce platforms.
• Lead complex deal cycles, including structuring partnerships and managing contract negotiations.
• Collaborate cross-functionally with Customer Engineering, Strategic Growth, Product, Engineering, Marketing, Finance, and Legal to align on strategic initiatives and deliver successful partner outcomes.
• Grow and develop secondary industry partners, media agencies, consultancy firms, and Moloco technology partners.
• Represent Moloco at industry events, conferences, and executive forums, acting as a key evangelist for Commerce Media in EMEA.

What We're Looking For

• Proven ability to engage with senior stakeholders, including C-level executives, to sell and grow deep technical advertising solutions.
• Strong understanding of performance advertising, retail media economics, and how machine learning drives business outcomes.
• Entrepreneurial mindset with high ownership and the ability to operate effectively in a fast-growing, ambiguous environment.
• Track record of building and scaling partnerships through a consultative, solution-oriented approach.
• Strong commercial acumen, with experience structuring and closing complex, high-value deals.
• Excellent communication and relationship-building skills, with the ability to establish trust with senior partners.
• Experience working cross-functionally and influencing internal stakeholders to drive outcomes.

How Do I Know if the Role is Right For Me?

• 10+ years of experience in business development, partnerships, or sales within AdTech, retail media, e-commerce, or high-growth technology companies.
• Demonstrated track record of meeting or exceeding revenue and deal targets.
• Strong network across commerce, retail, or marketplace companies—particularly within ads or monetization teams.
• Experience selling enterprise or platform solutions (e.g. SaaS, cloud, or media monetization).
• Proven ability to navigate complex organizations and manage multiple stakeholders.
• Strategic thinker with strong analytical and problem-solving skills.
• Comfortable operating in a fast-paced, high-growth environment with a hands-on approach.
• Experience using CRM tools such as Salesforce.
• Fluent in English (German preferred).

Bonus Points

• Experience building or scaling partnerships for machine learning-driven products.
• Prior experience launching or growing retail media / ads monetization businesses.

The Impact You’ll Be Contributing to Moloco: 

Moloco's Commerce Media (MCM) organisation powers Retail Media Platforms for retailers globally, enabling them to build and scale advertising businesses powered by machine learning. As customer count and technical complexity grow, we are evolving our support model to deliver faster, deeper, and more scalable technical expertise.

The Technical Solutions Engineer (TSE) is a newly established role at the heart of this evolution. The TSE serves as the Regional Tier 2/3 technical escalation point — taking ownership of complex issues escalated from Frontline Support Specialists (FSS) and driving them to resolution. Beyond firefighting, the TSE plays a foundational role in building the operational infrastructure of our support organisation: designing playbooks, developing automation tools, and establishing the metrics that measure how effectively we serve our customers.

The Opportunity

• Own Tier 2/3 technical escalations from Frontline Support Specialists (FSS), triaging and resolving complex issues across ad serving, data pipelines, and ML infrastructure.
• Perform structured Root Cause Analysis (RCA) on production issues — including campaign delivery failures, budget pacing anomalies, fill rate degradation, and ROAS fluctuations — using service logs and operational metrics.
• Lead incident response for production ads service disruptions: scoping impact, coordinating with internal engineering teams (Ad Serving, Data Platform, ML), and driving toward resolution within SLA.
• Author postmortem documents and track remediation action items to prevent recurrence.
• Build and maintain diagnostic playbooks and runbooks that enable FSS to self-resolve a growing share of issues over time.
• Develop internal tooling and automation scripts for issue detection, diagnosis, and reporting.
• Define and track operational KPIs — including MTTR, escalation rate, and recurrence rate — to continuously measure and improve support efficiency.
• Partner closely with the Customer Engineering team to ensure smooth issue handoffs, shared customer context, and aligned escalation workflows.
• Contribute to internal and external documentation to scale knowledge across the organization.
• Review technical integrations during new platform onboarding and surface potential operational risks early.

How Do I Know if the Role is Right For Me?

• 6+ years of professional experience in technical support, solutions engineering, or software engineering.
• Strong troubleshooting skills and ability to analyze large-scale datasets — able to independently write and interpret complex queries against large-scale data warehouse environments.
• Hands-on experience with API integrations and distributed systems — including REST API debugging, log analysis, and understanding how service components interact at scale.
• Demonstrated experience handling technical escalations — breaking down complex problems methodically and driving them to resolution through a structured approach.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience in AdTech or retail media domains (DSP, SSP, ad serving, attribution) is a strong plus.
• Familiarity with monitoring and observability tools such as Datadog.
• Experience as a founding member or early contributor in building new teams, systems, or operational processes (zero-to-one experience)
• Familiarity with scripting, AI tools for automation, process enhancement
• Fluent in English. Multilingual communication skills (preferred) for global support environments.

The Impact You’ll Be Contributing to Moloco:

Moloco is seeking a senior business development leader to drive revenue growth and close strategic partnerships for Moloco Commerce Media across Germany, DACH and Benelux. This is a highly technical product that requires a strong understanding of the retail media business model and how machine learning drives business outcomes.

Success in this role will be measured by achieving revenue targets, which will require building a strong pipeline, closing strategic deals, and expanding partnerships across the commerce and retail media ecosystem.

The Opportunity:

• Operate as a senior individual contributor, focused on originating and closing high-impact partnerships while supporting Moloco’s expansion across EMEA.
• Build and own a pipeline of commerce and retail platforms, closing deals to enable partners to launch and scale their ads businesses using Moloco’s machine learning solutions.
• Establish and grow strategic partnerships across retailers, marketplaces, and commerce platforms.
• Lead complex deal cycles, including structuring partnerships and managing contract negotiations.
• Collaborate cross-functionally with Customer Engineering, Strategic Growth, Product, Engineering, Marketing, Finance, and Legal to align on strategic initiatives and deliver successful partner outcomes.
• Grow and develop secondary industry partners, media agencies, consultancy firms, and Moloco technology partners.
• Represent Moloco at industry events, conferences, and executive forums, acting as a key evangelist for Commerce Media in EMEA.

What We're Looking For

• Proven ability to engage with senior stakeholders, including C-level executives, to sell and grow deep technical advertising solutions.
• Strong understanding of performance advertising, retail media economics, and how machine learning drives business outcomes.
• Entrepreneurial mindset with high ownership and the ability to operate effectively in a fast-growing, ambiguous environment.
• Track record of building and scaling partnerships through a consultative, solution-oriented approach.
• Strong commercial acumen, with experience structuring and closing complex, high-value deals.
• Excellent communication and relationship-building skills, with the ability to establish trust with senior partners.
• Experience working cross-functionally and influencing internal stakeholders to drive outcomes.

How Do I Know if the Role is Right For Me?

• 10+ years of experience in business development, partnerships, or sales within AdTech, retail media, e-commerce, or high-growth technology companies.
• Demonstrated track record of meeting or exceeding revenue and deal targets.
• Strong network across commerce, retail, or marketplace companies—particularly within ads or monetization teams.
• Experience selling enterprise or platform solutions (e.g. SaaS, cloud, or media monetization).
• Proven ability to navigate complex organizations and manage multiple stakeholders.
• Strategic thinker with strong analytical and problem-solving skills.
• Comfortable operating in a fast-paced, high-growth environment with a hands-on approach.
• Experience using CRM tools such as Salesforce.
• Fluent in English (German preferred).

Bonus Points

• Experience building or scaling partnerships for machine learning-driven products.
• Prior experience launching or growing retail media / ads monetization businesses.