The Impact You’ll Be Contributing to Moloco:

As a Growth Manager in Japan, you own the success and expansion of a portfolio of small to mid-sized advertiser accounts - driving revenue growth through strategic account management, data-driven optimization, and trusted client partnerships. You'll translate Moloco's programmatic solutions into measurable business outcomes for clients across mobile apps, gaming, commerce, and streaming, partnering closely with Sales, Implementation, Product, and Data Science to unlock performance and scale.

The Opportunity:

Client Relationships & Account Ownership

• Own day-to-day relationships across a high-volume portfolio of mid-market and SMB accounts, acting as the primary point of contact for client success.
• Lead client meetings, business reviews, and multi-stakeholder communications with clarity and consistency.
• Understand each client's business objectives, KPIs, and growth ambitions - and proactively surface aligned opportunities.
• Prioritize effectively across a large book of business, ensuring every account receives meaningful strategic attention.

Revenue Growth & Commercial Strategy

• Develop and execute data-driven strategies to drive upsell, cross-sell, and incremental revenue across your book of business.
• Identify and pitch expansion opportunities, balancing short-term gains with long-term partnership durability.
• Use data storytelling to build business cases and influence client stakeholders to act - budget shifts, new product adoption, geo expansion.
• Handle objections with structured commercial thinking and creative problem-solving.

Campaign Performance & Optimization

• Monitor how clients are utilizing Moloco's DSP - identifying underperforming setups, missed opportunities, and levers for improvement.
• Proactively surface actionable recommendations to help clients get more out of the platform: bidding strategies, budget allocation, creative approaches, and geo expansion.
• Use tools (SFDC, Moloco Cloud Platform, Looker) to analyze performance data and translate findings into clear, client-ready narratives.
• Partner with Implementation, DS, and Operations to flag and resolve technical issues that affect client performance.

Cross-Functional Collaboration & Market Feedback

• Partner with Sales, Implementation, Data Science, and Operations to drive account outcomes and ensure smooth client onboarding.
• Relay market and client feedback to Product, DS, and Engineering to inform roadmap decisions.
• Contribute to team playbooks and pitch materials; share what works in Japan with regional and global peers.

How Do I Know if the Role is Right For Me?

Experience

• 1- 3 years in account management or growth, ideally in programmatic marketing, mobile advertising, or ad tech.
• Proven track record managing and growing advertiser accounts, including high-volume or mid-market books of business.
• Familiarity with big data, MMPs, the mobile app ecosystem, and ad tech platforms.

Skills & Mindset

• Strong commercial instincts: identifies upsell opportunities and executes with data-backed pitches.
• Advanced data storytelling: turns performance data into clear narratives that influence client decisions.
• Excellent communication and presentation skills -  simplifies complex concepts for client managers and directors.
• High ownership mentality; proactive and curious approach to problem-solving across multiple accounts.
• Growth mindset: treats setbacks as learning opportunities, seeks feedback, and shares learnings with the team.
• Collaborative and low-ego; strong cross-functional partner to Sales, Implementation, Product, and DS.

Language

• Native/fluent Japanese, Business-level English

The Impact You'll Be Contributing to Moloco:

As a Growth Strategist at Moloco, you’ll play a key role in enhancing customer relationships, optimizing product performance, and driving revenue growth. You’ll contribute to the company’s success by working across teams, solving complex challenges, and ensuring clients get the most out of our AI-powered solutions. Your work will help Moloco scale efficiently and maintain its leadership in the programmatic advertising space.  You will get the full experience and learnings from a dynamic startup based in Silicon Valley made up of industry leaders who are experienced, data-driven, motivated, and humble.

Responsibilities:

Customer Relationship Management

• Own day-to-day customer relationships, acting as a trusted partner and delivering exceptional client service.
• Lead multiple partnerships, client meetings, and business reviews.
• Communicate effectively across multiple mediums (oral and written), both internally and externally, ensuring progress against goals is transparent and well-documented.
• Prioritize client needs and ensure timely, thoughtful service with high attention to detail.

Product Knowledge and Optimization

• Become an expert in Moloco’s products and industry to provide insightful education and recommendations to clients.
• Oversee the setup and monitoring of client campaigns, proactively identifying opportunities for expansion, experimentation and optimization.
• Utilize data tools (e.g., SFDC, Moloco Cloud Platform, Looker) to analyze performance, produce reports, and advise clients on next steps.
• Effectively manage cross-functional work streams when needed to identify and fix technical problems.

Revenue Growth

• Develop and execute strategies to drive upsell and cross-sell opportunities, balancing short-term gains with long-term client success.
• Use data-driven storytelling and problem-solving to influence stakeholders and drive revenue growth.
• Maintain deep knowledge of client businesses and align Moloco’s solutions with their evolving needs to capture new revenue.
• Identify and pitch incremental opportunities that are aligned to client’s growth objectives and scale accordingly in partnership
• Effective objection handling through problem solving and creative thinking to drive revenue.

Process and Product Improvement

• Proactively identify opportunities to improve internal processes and collaborate cross-functionally to enhance the quality and efficiency of our services.
• Provide market feedback to influence product development, working with Product, Data Science, and Engineering teams; ensuring Moloco continues to meet client needs with cutting-edge solutions.

Team Collaboration and Culture

• Foster a team culture of accountability, collaboration, and high performance, taking ownership of challenges and driving long-term solutions.
• Evidence of a growth mindset. Demonstrate persistence, positivity, and grit in problem-solving while sharing feedback and information to help the team succeed.
• Embrace diverse perspectives and promote respectful disagreement resolution to achieve the best outcomes.

Skills, experiences, and mindset that will help you succeed

• 3+ years of experience in account management, preferably with experience in programmatic marketing or the mobile advertising industry.
• Translate advertiser marketing needs into clear, data-driven strategies that align Moloco’s programmatic solutions with client KPIs, simplifying complex data for decision-making.
• Strong ownership mentality, with a proactive, data-driven approach to solving problems and influencing decision-making.
• Familiarity with big data, MMPs, mobile app ecosystem and ad tech.
• Strong skills in excel, powerpoint/slides, g-suite preferred.
• Excellent communication and interpersonal skills, with the ability to interact effectively with both clients and internal teams.
• Growth-mindset to thrive in a startup environment.
• A collaborative mindset, with a passion for driving cross-functional projects and delivering results.
• High sense of urgency, with the ability to thrive in a fast-paced, dynamic environment.
• Strong attention to detail, coupled with the ability to prioritize effectively across multiple clients and projects.

The Impact You’ll Be Contributing to Moloco:

Moloco has the fastest growing mobile DSP and our Implementation team plays a key role in supporting our customer base by onboarding and scaling accounts during their crucial first 90 days. As an Implementation Manager you will work closely with the New Business Sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing over to our Growth team to continue the partnership after the 90 day window.

The ideal candidate will have great communication skills, a track record of developing strong client relationships, and the ability to spot revenue opportunities. These softer skills will need to be backed up with strong technical capabilities and an eye for detail since accurate set-up, reporting, and campaign management is critical in the early stages of our client partnerships.

The Opportunity:

• Fully comprehend the advertiser's marketing needs to effectively communicate how our programmatic solution can help achieve their goals.
• Analyse campaign data to understand performance and use data to suggest  optimisations and/or upsell other solutions for the advertiser.
• Identify account growth opportunities, and ensure that high growth accounts are set up for success before handed off to the Growth team.
• Work with the Growth team to ensure a successful transition into long term account management.
• Work with the Product, Data Science, and Engineering teams to feedback client experiences and build or iterate client solutions as customer needs arise.
• Understand the mobile ecosystem and stay current on industry trends, using this knowledge to offer actionable insights to customers.
• Provide Actionable Debriefs on both successful and unsuccessful campaigns to help guide the New Business Sales team.
• Travel as needed to key industry events and conferences.

How Do I Know if the Role is Right For Me? 

• Mobile Advertising experience, preferably in Account Management.
• Knowledge of the programmatic ecosystem.
• Excellence in logical thinking, problem solving and familiarity with big data and numbers.
• A strong ability to look beyond what a customer says and identify what solutions available actually can help meet their needs.
• An eye for detail in specific campaigns that can then be explained and actioned upon easily by customers who may not be as familiar with the programmatic space.
• Ability to quickly get together reports that tell the story you are trying to convey to a new partner, to get them situated for success on the platform.
• Great communication skills. Over Communicate.
• Strong ownership mentality and a curious approach to problem solving.
• Passions for continuous growth and success of the organisation, as well as yourself.
• Team player and the ability to adapt to a fast growing/changing company.
• Fluent in English.

The Impact You'll Be Contributing to Moloco:

As a Senior Growth Director at Moloco, you will own the growth and commercial strategy for Moloco’s most strategic, high-impact customers, representing a material share of company revenue. This role operates as a business leader and decision owner, accountable for multi-year revenue expansion, executive partnerships, and shaping how Moloco goes to market.

You will be responsible for setting the growth agenda, securing net-new revenue streams, and positioning Moloco as an indispensable, long-term growth partner. Your work will directly influence revenue trajectory, product strategy, and commercial standards across the organization.

Responsibilities:
Strategic Revenue Growth & Commercial Leadership

• Own and deliver material, multi-million-dollar revenue targets across a portfolio of Moloco’s most strategic and complex customers, with accountability for forecast accuracy, risk management, and long-term expansion.
• Secure net-new lines of business while accelerating growth within existing accounts through new geographies, business units, use cases, and product adoption.
• Design and lead multi-quarter and multi-year joint business plans with executive stakeholders, establishing clear growth hypotheses, investment tradeoffs, and accountability on both sides.
• Lead complex commercial negotiations with economic buyers, including pricing, contract structure, and long-term partnership agreements.
• Maintain executive-level rigor across pipeline health and forecasting, making high-judgment calls on prioritization, resourcing, and downside mitigation.
• Shift customer conversations from short-term performance metrics to long-term LTV, durable growth, and strategic investment, influencing how customers allocate meaningful budget over time.

Executive Partnership & Stakeholder Management

• Build trusted, long-term relationships with VP and C-suite stakeholders, positioning yourself as a strategic advisor in the client’s boardroom.
• Navigate highly complex customer organizations, mapping power, decision-making, and incentives, and ensuring consistent access to — and alignment with — economic buyers.
• Influence budget allocation and long-term investment decisions through clear articulation of Moloco’s strategic value.
• Demonstrate strong executive presence, delivering high-altitude communication that simplifies complex performance data into actionable, business-level insights.
• Lead senior executive business reviews and strategic planning sessions, reinforcing Moloco’s role as a category-defining growth partner, not a point solution..

Product Advisor & Market Translator (Internal and External)

• Act as a trusted product and growth advisor to customers, leveraging deep expertise in mobile advertising, attribution (MMPs), and programmatic performance levers.
• Translate Moloco’s machine learning capabilities and emerging product initiatives into clear business value propositions, shaping how products are positioned and sold.
• Lead product demos and strategic solution discussions with confidence and credibility.
• Maintain strong data fluency and a “hands-on-keyboard” mindset when needed, independently pulling and analyzing data to drive insights and recommendations.
• Partner with Product, Data Science, and Engineering as a market-facing thought partner, influencing roadmap prioritization based on material revenue opportunity and customer signal.
• Play a critical role in early-stage or ambiguous initiatives, helping define use cases, success metrics, and paths to scalable product-market fit.

Upleveling Sales & Cross-Functional Teams

• Set and model commercial excellence standards for strategic selling, executive engagement, and value-based negotiation.
• Serve as a coach and mentor to Growth Strategists and GMs, actively developing capabilities in deal strategy, executive presence, and opportunity qualification.
• Provide clear, concise written and verbal updates to internal stakeholders, ensuring alignment and momentum.
• Proactively codify and share best practices, playbooks, and market insights that raise the bar for how Moloco sells and grows.
• Influence cross-functional teams through clarity of direction, strong judgment, and outcome ownership, even without direct authority.

Culture, Ownership & Ways of Working

• Act as a culture carrier and standard setter, reinforcing accountability, rigor, and long-term thinking across teams.
• Demonstrate a plays-to-win mindset by taking ownership of ambiguous, high-stakes problems and driving durable solutions.
• Thrive in low-structure environments by creating clarity for others, not just navigating ambiguity personally.
• Bring a protagonist mindset, taking ownership and doing whatever it takes to solve problems, regardless of title or function.
• Embody a growth mindset: continually learning, seeking feedback, and contributing constructively to make the team — and Moloco — better.

Skills, experiences, and mindset that will help you succeed

• 8+ years of experience in growth, sales, account management, or commercial leadership roles within ad tech, mobile advertising, or performance marketing, with a track record of owning large-scale revenue outcomes.
• Proven track record of driving strategic revenue growth with enterprise or strategic customers, including complex deal negotiation.
• Proven ability to operate as a peer-level advisor to senior executives, influencing long-term strategy and investment decisions.
• Strong understanding of the mobile advertising ecosystem, attribution/MMPs, and programmatic performance marketing.
• High level of fluency in growth and performance metrics, with the ability to translate data into executive-level narratives and business impact.
• Strong product and technical fluency, paired with sound commercial judgment and prioritization skills.
• Exceptional written and verbal communication skills, particularly in data-driven and executive contexts.
• Experience working cross-functionally in fast-paced, high-growth environments.
• High ownership mentality, strong sense of urgency, and comfort operating autonomously.
• Collaborative, low-ego approach with a passion for building, mentoring, and winning as a team.

More About the Role:

Do you want to be at the forefront of the AI revolution in advertising? At Moloco, we aren’t just following the trend, we're changing the game for the biggest mobile app companies in the Americas. Founded by the brilliant minds who built much of Google's cutting-edge advertising technology, our mission is to bring that same powerful AI to everyone. At the core, Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data.

The Growth Analyst Program is our high-impact career accelerator for ambitious new graduates. This isn't a "shadowing" role; it’s a launchpad into the world of advertising technology, strategy, and high-stakes client partnerships.

Why Join Our Program?

As a Growth Analyst in Moloco’s Sales organization, you’ll be at the forefront of catalyzing the adoption of cutting-edge AI technology by the digital advertising market. Day-to-day responsibilities include supporting client success by managing campaign performance, analyzing data, and ensuring smooth day-to-day operations. You’ll work closely with cross-functional teams and customer-facing colleagues to deliver exceptional service, optimize results, and drive measurable business growth.

This role offers the kind of hands-on experience and strategic exposure often found in consulting — but with real ownership from day one. You’ll strengthen your problem-solving, communication, and data-driven decision-making skills in a fast-paced, high-growth tech environment.

As part of the program, you’ll join a cohort of peers and benefit from:

• Executive Mentorship: Direct access to the leaders shaping the future of programmatic advertising.
• Skill-Building for the AI Era: Master data storytelling and executive-level Quarterly Business Reviews (QBRs)
• Consulting Rigor, Startup Speed: Gain the strategic depth of a top-tier consultancy with the ownership and agility of a high-growth tech unicorn.
• Defined Career Pathing: Long-term pathways into leadership roles across Product, Marketing, Strategy, or Operations.

Key responsibilities include:

Partner Success & Collaboration

• Support the day-to-day execution of client campaigns and assist with ongoing account maintenance.
• Help prepare materials for client meetings and business reviews.
• Communicate clearly and effectively with internal teams to ensure client needs are being met.
• Maintain organized and consistent documentation and client communication to help track progress and deliverables.
• Develop a working understanding of each account's business objectives and competitive landscape to help inform proactive, strategic, and insight-driven recommendations.
  
  

Product Knowledge & Campaign Management

• Learn the ins and outs of Moloco’s products and develop a strong understanding of our clients’ goals.
• Assist with campaign setup and monitor performance using internal tools (e.g., Moloco Cloud Platform, SFDC, Looker).
• Surface insights and performance trends to the broader team to inform optimizations.
• Support in troubleshooting issues and coordinating with internal teams to find solutions.
  
  

Data Analysis & Growth Opportunities

• Analyze campaign data to identify trends and areas for improvement.
• Support in preparing reports and performance summaries to inform client strategy.
• Learn to identify upsell or optimization opportunities alongside more senior team members.

Process & Team Support

• Help document internal workflows and look for ways to improve team efficiency.
• Collaborate with cross-functional partners to gather insights and feedback on client needs.
• Share learnings and best practices with the team to support continuous improvement.

Team Culture & Learning

• Bring a positive, solution-oriented mindset to your work.
• Demonstrate curiosity, ask thoughtful questions, and show willingness to grow through feedback.
  Embrace collaboration, diversity of thought, and respectful communication in all interactions.

The skills, experiences, and mindset that will help you succeed

• Demonstrated experience or high comfort using AI tools to enhance productivity and sharpen your problem-solving and strategic insights.
• Ability to translate goals into clear action steps—you're organized, detail-oriented, and eager to learn how to connect strategy to execution.
• A problem-solver who takes initiative and is excited to work with data to drive decisions (even if you're just getting started).
• Skilled at using modern AI tools to supercharge productivity with spreadsheets, slide decks, and basic reporting tools (Excel, Google Sheets, Slides, etc.).
• Strong written and verbal communication skills—you know how to ask good questions, share updates clearly, and collaborate effectively.
• Willingness to learn about big data, mobile advertising, and programmatic marketing—even if you're new to it.
• You’re comfortable consistently adapting to new tools and workflows
• You demonstrate extreme ownership and grit in long-term problem solving. You don't just "accept" feedback—you actively solicit it to sharpen your skills and contribute feedback that makes your teammates better. You’re signing up to work hard, break down silos, and prioritize team wins over individual visibility.

Minimum Qualifications:

• Graduation Timeline: Completion of a Bachelor’s, Master’s, or MBA by July 2026.
• Location: Ability to work from our San Francisco office 3 days a week (Tuesday -Thursday).
• Start Date: Available to start full-time by July 6th, 2026.

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Expression of Interest

We’re always looking to connect with exceptional talent interested in joining Moloco. This posting allows you to share your profile for future opportunities, even if there isn’t a current role aligned with your experience.

If you’re excited to build, scale, and innovate in a fast-moving environment, we encourage you to submit your resume. 

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The Impact You’ll Be Contributing to Moloco

As a Senior Growth Manager, you will own end-to-end growth strategy and outcomes for a portfolio of major advertisers, acting as a trusted external programmatic expert in the Greater China region. You will drive scalable growth, influence client decision-making through data and insights, and shape solutions that help advertisers unlock long-term value from Moloco’s platform.

What You’ll Do

Client Success & Relationship Management

• Own end‑to‑end strategy, execution, and commercial outcomes for a portfolio of key advertisers, including setting account‑level growth plans that ladder up to regional targets
• Deeply understand advertiser marketing objectives and translate how Moloco’s programmatic solutions drive KPIs and measurable business outcomes.
• Lead multiple senior-level client partnerships, business reviews, and strategy discussions with minimal oversight.
  Build deep credibility with clients by acting as their go-to advisor and programmatic expert.

Growth & Revenue

• Identify repeatable growth patterns across accounts and apply scalable strategies to drive portfolio-level impact.
• Drive upsell and cross-sell initiatives aligned with client performance goals, collaborating closely with Sales and internal partners to expand account value.
• Use data-driven storytelling to influence client decisions and unlock incremental revenue opportunities.
• Forecast and monitor performance, proactively identifying optimization levers and growth risks.
• Design and drive portfolio‑level upsell and cross‑sell strategies, prioritizing accounts with the highest upside and strategic value.
• Lead data‑driven negotiations and trade‑off discussions with clients (e.g., budget, pricing, tests) to unlock incremental and durable revenue.

Strategy & Execution

• Independently assess campaign performance, identify non-obvious insights, and recommend strategic tradeoffs aligned with long-term client growth.
• Translate complex data into clear, compelling narratives for clients and internal stakeholders.
• Design customized, data-driven strategies tailored to each client’s business objectives.
• Solve ambiguous and complex client challenges by structuring problems, forming hypotheses, and driving aligned solutions across stakeholders.

Cross-Functional Collaboration

• Influence Sales, Product, Data Science, and Engineering partners to prioritize and deliver solutions that unlock client and revenue growth.
• Provide structured market and client feedback to inform product roadmap decisions and future innovations.
• Proactively convene and lead cross‑functional working sessions (Sales, Product, DS, Eng) to diagnose complex performance issues and agree on a unified plan.
• Translate recurring client and market patterns into structured feedback that informs Sales and Product roadmaps for your segment.

What You’ll Need to Succeed

Experience & Expertise

• 7+ years of experience in mobile advertising, account management, customer success, or a client-facing role within programmatic advertising.
• Proven track record of owning and growing complex, high-impact advertiser relationships.
• Strong experience in data-driven campaign optimization, performance analysis, and strategic planning.

Skills & Mindset

• Exceptional communication, storytelling, and presentation skills, with comfort engaging senior and C-level client stakeholders.
• Strong analytical and problem-solving skills, with the ability to translate data into strategic action.
• Familiarity with MMPs, mobile ecosystems, ad tech fundamentals, and analytics tools.
• High ownership mentality with the ability to operate independently in fast-moving, ambiguous environments.
• Collaborative team player who can influence without authority and adapt within a scaling organization.
• Act as a day‑to‑day mentor for Growth Managers and Associates, offering concrete feedback on campaign strategies, client narratives, and internal processes.

Additional Requirements

• Fluency in English and native-level Chinese.
• Experience working with cross-regional teams and global stakeholders.
• Strong attention to detail, with high standards for client-facing materials and data storytelling.

How You Work: 

• Your ethos is ownership
• You thrive in ambiguity and enjoy partnering with others to shape vague requirements into clear roadmaps with pragmatic tradeoffs.
• You take shared accountability for the end-to-end journey; communicating progress, surfacing risks early, and following through to ensure your work creates measurable value.
• You demonstrate strong judgment under uncertainty. 
• You prioritize based on long-term impact, over short-term noise, making deliberate decisions when information is incomplete.
• You explicitly weigh tradeoffs like speed vs. quality and remain agile enough to adjust your approach thoughtfully as new information/data emerges.
• You lead through clarity and active listening. 
• You reduce ambiguity for the team by asking the right questions upfront, tailor your communication to your audience, document your decisions, and bring helpful structure to complex discussions. 
• You provide thoughtful, evidence-based feedback when needed and align behind decisions once they are made.
• You collaborate early, instead of solving in isolation.
• You build trust across the organization by listening first and navigate conflicting needs with empathy, creating buy-in around priorities and scope. 
• You navigate technical tensions productively, disagreeing thoughtfully while maintaining momentum and strengthening professional relationships.
• You fall in love with the problem, not the solution
• You build for the long run, looking beyond immediate tasks to understand root causes, second-order effects, and the long-term health of our ML ecosystem. 
• When something breaks, you don’t just patch it; you seek structural improvements that prevent recurrence and elevate the technical bar for the entire organization.
• You prioritize customer impact and take action to make it real.
• You prioritize effective solutions that drive business impact over technical elegance, spotting opportunities that others might overlook. 
• You have the initiative to turn ideas into outcomes and the agency to identify and fix gaps, even when they aren’t yet on the formal roadmap.

The Impact You’ll Be Contributing to Moloco: 

The Global Product Lead is the connective tissue between market reality and product development for Moloco’s CTV business. In this role, within your first year you will:

• Build a systematic, high-fidelity intelligence engine between the market and the CTV product and engineering team, creating short learning cycles that capture customer insights, identify product gaps before they become churn risks, and directly influence the roadmap.
• Own alpha/beta campaign operations end-to-end, driving consistently improving test success rates, diagnosing root causes of performance issues, and owning the path from successful pilots to sustainable, scaled revenue.
• Design and implement a global GTM operating model for CTV that works across AMER, EMEA, and APAC—repeatable, increasingly automated, and built to support 10x campaign volume without 10x headcount.
• Build the customer health and retention infrastructure—proactive monitoring, alerting systems, and reactivation playbooks—that keeps CTV customers spending with conviction and prevents issues from reaching Sales before they’re solved.
• Build the GPL function from scratch: write the playbook, establish the operating rhythm, and share learnings that raise the bar for the broader Moloco Ads business.

The Opportunity: 

As the Global Product Lead, CTV, you will own the bidirectional flow of intelligence between customers, sales, and product/engineering. Your core areas of ownership include:

• Market-to-Product (M2P): Systematically collect and synthesize customer questions, field feedback, and in-market issues. Interface directly with PM, DS, and Engineering to prioritize and quantify customer needs, and feed discovery insights into the CTV product roadmap.
• Product-to-Market (P2M): Define best practices, feature adoption goals, and campaign setup nuances with Product. Codify and pass to Product Marketing and in-market support to enable consistent global rollout. Own the “one voice” framework for interpreting DS findings and communicating actionable insights to Sales.
• Alpha/Beta Operations: Manage the full operational pipeline from customer approval through campaign activation, sustainability, scaling, and ticket resolution. Drive alpha/beta success through setup oversight, measurement correctness, troubleshooting, objection handling, and incrementality advisory. Triage issues, coordinate DS deep dives, and own the process for moving customers from successful testing to scaled, sustainable spending.
• Internal Operations & Governance: Build the processes that underpin CTV’s commercial success: knowledge management for customer-facing teams, market learnings for product development, and synthesis for executive audiences. Coordinate with regional sales leads across AMER, EMEA, and APAC to ensure consistent processes and learning capture globally.

How Do I Know if the Role is Right For Me? 

You’re the right person for this role if you bring:

• 7+ years in product operations, GTM strategy, technical account management, or solutions consulting within ad tech, performance marketing, or programmatic advertising.
• Deep fluency in advertiser measurement frameworks—CPA, ROAS, incrementality, MMP attribution—and the specific nuances of CTV measurement, including view-through, assisted vs. attributed conversions, and MMP setting changes.
• A track record of building genuine trust with Engineering, Data Science, and Product teams—actively participating in technical discussions, not just relaying requests, and earning a seat at the table in roadmap prioritization.
• Proven ability to design end-to-end operating models with clear ownership, handoffs, and escalation paths across Sales, GTM, DS, PM, and Engineering.
• The ability to extract non-obvious insights from customer interactions—going beyond surface-level feature requests to uncover underlying jobs-to-be-done, and translating those insights into product feedback with analytical rigor.
• A track record of translating raw data science findings into clear, contextual, sales-ready communication. You’ve owned the “one voice” and know that uninterpreted data passed to Sales creates more problems than it solves.
• An AI-first operational mindset: you actively look for opportunities to automate, templatize, and self-service-ify repeatable work. Your goal is to reduce your own involvement in operational tasks over time—not accumulate them. You believe AI changes what’s possible in how GTM organizations operate—and you actively build toward that vision rather than treating AI as a productivity shortcut.
• Effective global coordination skills—building frameworks that create consistency across distributed teams (AMER, EMEA, APAC) without creating bureaucracy.
• A builder’s mentality: you’ve operated with extreme ownership in zero-to-one environments, written the playbook instead of waiting for one, and been comfortable as the single point of accountability in ambiguous situations. CTV is an evolving market, and the best candidates learn faster than it moves—treating every campaign, successful or not, as a data point and building systems that get smarter over time.

Bonus points if you have:

• Direct experience with CTV advertising, streaming platform partnerships, or video measurement.
• Prior experience at a DSP, SSP, MMP, or performance-focused ad tech company.
• Experience building or deploying AI-assisted workflows with measurable efficiency gains.