Wolt is looking for a senior Android Engineer to expand our Consumer Mobile Platform team. The team is part of the Consumer Product group and is responsible for enabling the delivery of the consumer mobile apps that millions of people in over 20 countries around the world see when ordering food and other products.

We're an AI-first team by design: we treat agentic coding as a core engineering discipline. We expect our engineers to use AI-assisted workflows and developer agents to amplify productivity, improve developer experience, and rethink how features are specified, reviewed, and shipped.

Our client platform teams have a clear mission:

“Enable delivery and ownership of Wolt-grade Consumer Client Applications through engineering excellence and domain expertise.”

As part of the team, and to fulfil our mission, you will focus on many different areas:

• Building the foundation of our top-rated consumer facing applications
• Enablement of our product teams, architecture and platform robustness, observability, developer experience, and more. 
• Driving technical initiatives to foster our engineering excellence
• Aligning with multiple stakeholders
• Supporting product development teams by providing a robust platform that makes it simple and fast for our features to reach our millions of customers
• If you like to communicate with many stakeholders, think about the long-term health and quality of customer experience and technical solutions, find ways to make other engineers’ lives easier and raise the bar of engineering excellence, this is the team for you!
• Integrate AI-assisted developer workflows
• Build developer tooling & guardrails for AI assistants
• Measure & maintain reliability of AI-assisted outputs through observability, testing and review policies.

This role can be based in one of our tech hubs in Helsinki, Stockholm, Tallinn or Berlin. Feel free to check the Wolt Tech Blog for more read about our culture & technology here.

Our humble expectations*

• Experienced in Android development
• Understanding of the Android ecosystem and platform
• A strong interest in building a maintainable and extensible Android platform
• End-to-end system design understanding
• Experienced with CI/CD pipelines
• Strong communication skills
• Stakeholder management
• Familiar with driving initiatives across an engineering organisation
• Optional, but great to have: Experience/strong interest in mobile observability
• Have an eye for great user experience
• Enthusiasm for AI-first development; you use AI tools and can judge when they help.
• Experience integrating AI tools into engineering workflows (e.g., code assistants, CI automations).

We’re looking for passionate and product-minded Backend Engineers to join our Discovery team - the group behind some of the most visible and impactful parts of Wolt’s consumer app. You’ll work on features that help millions of users discover their next favorite restaurant, grocery store, or product- from the homepage and category views to new vertical experiences like groceries, electronics, pet food, and health & beauty.

This is more than just a backend engineering role. We’re looking for someone who combines strong technical skills with curiosity, ownership, and a deep interest in creating meaningful user experiences at scale.

AI-First Engineering in Discovery 

We're building teams at the forefront of agentic coding. This goes beyond autocomplete or occasional prompting. We’re looking for engineers who:

• Design workflows where AI agents handle entire task loops, from spec to PR.
• Think in terms of orchestration: what does a human review, what does the agent own?
• Build internal tooling and abstractions that make AI-assisted development faster and more reliable for the whole team.
• Stay curious and ahead of the curve - trying new models, agents, and tools as they emerge, and forming strong opinions about what's genuinely useful vs. hype.

If you find yourself naturally asking "can an agent do this?" before reaching for the keyboard, you'll fit right in.

What you’ll do:

• Design, build, and operate high-performance backend services - primarily in Kotlin and Go (experience with Python is a plus) -  powering discovery surfaces, front pages, and category experiences across Wolt’s new and existing verticals.
• Own your services end-to-end: from requirements, design, and delivery to testing, CI/CD, deployment, monitoring, and on-call.
• Translate product and user needs into scalable, low-latency solutions and run experiments (A/B tests, feature flags) to continuously improve performance and impact.
• Collaborate closely with Product Leads, Frontend, Data, and Machine Learning teams to build features like search, ranking, personalization, and data-pipeline integrations.
• Drive reliability, observability, and efficiency - through automated testing, logging, tracing, alerting, incident response, and post-mortems.
• Continuously improve technical quality by reducing tech debt, proposing architectural improvements, and measuring their outcomes.

Why this role?

Join our Discovery team and shape how users experience Wolt from the moment they open the app.

• An AI-first team by design: We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
• Real ownership, real impact: Discovery is one of the most critical parts of the product. You’ll own features end-to-end and see your work directly influence user behavior at scale.
• Cross-functional collaboration: You’ll work closely with product managers, designers (including motion), backend engineers, and data teams to build seamless user experiences.
• A small team with high leverage: We operate as a tight, cross-functional team where engineers have a strong voice, move fast, and take responsibility for what they ship.

What we’re looking for

• Solid engineering fundamentals: At least 1-2 years of experience building production backend services 
• Genuine enthusiasm for AI-first development: You use AI tools daily and have formed real opinions about how to get the most out of them.
• End-to-end ownership mindset: You take responsibility beyond implementation, from breaking down problems into technical tasks to ensuring features are tested, stable, and successfully shipped
• Ability to work independently and drive projects: You’re comfortable owning work end-to-end with minimal guidance, collaborating with designers to clarify requirements, creating tasks, and moving initiatives forward
• Product and execution thinking: You operate well in ambiguous environments and contribute not just to implementation, but to shaping what gets built and how
• Experience operating in production environments: You’ve debugged real issues in live backend services and understand what it takes to maintain reliability at scale
• Collaboration and communication: You communicate clearly and work effectively across teams, including in multi-team development environments

🌍 Where You’ll Work

You will be based in Helsinki, and be a part of a distributed, cross-functional team with engineers in Berlin and Helsinki. We operate in a remote-friendly environment designed to encourage collaboration and innovation.

Next steps

These positions will be filled as soon as we find the right persons, so make sure to apply as soon as you realize you really, really want to join us!

Über Wolt

Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen! Daher brauchen wir energiegeladene Außendienstmitarbeiter, die die Gewinnung neuer Restaurantpartner für die Wolt-Plattform vorantreiben.

Deine Hauptaufgaben

• Du entwickelst unsere Region und gestaltest sie aktiv mit
• Reisebereitschaft bis zu 300km am Tag mit Übernachtungen im Hotel
• Du identifizierst potenzielle Partnerschaften mit Restaurants und schließt mit ihnen Verkaufsabschlüsse ab, um unsere Verkaufsziele zu erreichen
• Du organisierst dich und deine Pipeline selbst und baust neue Partnerschaften auf zu den Entscheidungsträgern und Restaurants
• Im persönlichen Verkaufsgespräch präsentierst du Wolt und verkaufst unseren Service vor Restaurantleiter/in und Geschäftsführern
• Du machst aus deiner Region eine Wolt-Region

Was wir dir anbieten

• Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.
• Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.
• Attraktive Vergütung: Erhalte ein wettbewerbsfähiges Gehalt mit leistungsbezogenen Boni und flexible Arbeitszeiten.
• Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team mit flachen Hierarchien.
• Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.
• Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, modernes Büro in Berlin.
• Firmenwagen als Option verfügbar

Our humble expectations

• Du bringst +4 Jahre Erfahrung im Vertrieb mit oder konntest dein Verkaufstalent bereits anderweitig unter Beweis stellen (z.B. Erfahrung mit ganzen Verkaufszyklus). 
• Freundlichkeit und eine große Überzeugungskraft zeichnen Dich aus
• Du besitzt eine hohe Eigenmotivation, Zielstrebigkeit und bist kontaktfreudig
• Durch Deine ausgeprägten Kommunikations- und Präsentationsfähigkeiten wirkst Du überzeugend und selbstbewusst
• Abgeschlossenes Studium oder ähnliche Qualifikation durch abgeschlossene Ausbildung und Berufserfahrung
• Du sprichst fließend Deutsch und Englisch 

Next steps

Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und lustigen Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!

Bitte beachte,  dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!

Our Onboarding team is the first step in our restaurant partners’ Wolt journey — and as a Specialist, you’ll make sure that journey starts off better than they ever imagined. You’ll be the go-to person for some of our most high-profile and strategically important acquired partners, guiding them through their onboarding, making them feel at home on Wolt, and setting them up for long-term success.

But you won’t stop there. You’ll also get stuck into projects that improve how we work, making our onboarding process faster, smoother, and even more delightful for every partner who joins us.

If you’re the kind of person who can juggle details without losing sight of the big picture, loves building great relationships, and is always looking for ways to make things better — this might just be your next adventure.

What you’ll be doing

• Own the onboarding experience for high-profile and strategically important restaurant partners, ensuring every step meets Wolt’s highest standards.

• Lead and deliver projects that make our onboarding process more efficient, more scalable, and more partner-friendly.

• Act as the main point of contact for partners during onboarding — training them on our tools, sharing best practices, and making sure they feel confident from day one.

• Work hand-in-hand with sales, operations, and account management teams to guarantee a smooth handover and a strong start for every partner.

• Keep a close eye on quality and partner satisfaction in the first months, stepping in to solve problems before they become roadblocks.

• Use our data and insights to spot growth opportunities for partners and recommend ways to make the most of them.

• Ensure every venue’s content and visuals on the platform are accurate, engaging, and aligned with the Wolt brand.

• Share your know-how with the team, helping newer onboarding colleagues grow and thrive.

Our humble expectations

• Experience in onboarding, account management, or partner-facing operations — ideally with high-value clients.

• Strong project management skills, from planning to execution.

• Great communication and relationship-building abilities, with a knack for creating trust and keeping things moving.

• Detail-oriented, organized, and able to juggle multiple priorities without breaking a sweat.

• Data-savvy with solid problem-solving skills and a “let’s make it happen” mindset.

• Passion for food, restaurants, and delivering top-notch service.

• Excellent written and spoken German, plus strong English skills.

Next steps

If we think you could be a great match, we’ll kick things off with a short screening call, then you’ll meet the hiring manager, and finally, you’ll get to show your skills in a case study based on real-life Wolt scenarios.

Wolt’s Growth Marketing function has scaled to a global organization of 70+ people across Performance Marketing, CRM, Martech, and Media. To manage this scale effectively, the Director of Growth requires a "right hand" to ensure the organization remains lean, happy,  aligned, and focused on business outcomes rather than just activity.

This is not a traditional administrative role; it is a high-leverage position designed to act as a force multiplier for the Sr Director of Growth. You will oversee the operational heartbeat of the department, ensuring that global strategies are executed with precision. You are responsible for building the systems that allow 70+ experts to move in the same direction, removing the friction that comes with a multi-market matrix, and ensuring that our most critical growth levers are prioritized and measured with executive rigor.

What you’ll be doing

• Set up the meeting structures and reporting flows so the team spends less time "giving updates" and more time making decisions on trade-offs and business impact.
• Own the quarterly and annual planning process, making sure every team’s goal is directly tied to growing our user base and revenue.
• Make sure teams are using the global playbooks and quality checks we built, closing the gap between strategy and real-world execution.
• Help the Sr Director decide where to hire next and how to move people between projects as our technical and business needs change.
• Take complicated data and technical project updates and turn them into simple, one-page briefs or slides so the Sr Director can quickly update the executive-level stakeholders.
• Identify when teams are working in silos or when we are over-messaging our users, and build the processes to fix it before it hurts our numbers.
• Lead people practice, ensuring we have a strong, connected team culture, and that team members see a long-term future to grow their careers within Wolt.

Our humble expectations

• 5+ years of experience in operations, strategy, project management, or growth marketing in a high-growth tech environment.
• Proven ability to navigate a large, global matrix organization and drive alignment across multiple senior teams without needing direct reporting authority.
• A strong "owner" mindset with the ability to build organizational structure and culture from scratch in fast-paced or ambiguous situations.
• Deep commercial acumen, with the ability to look past vanity metrics and focus on incrementality, payback, and long-term business value.
• Exceptional communication skills, specifically the ability to filter out noise and present only the most critical decisions and narratives to executive leadership.
• Experience in organizational design or "people ops," with a genuine interest in building career frameworks and fostering a high-performance team culture.
• A high level of analytical literacy, comfortable enough with data tools and technical roadmaps to stress-test the plans presented by functional leads.
• A bias for simplicity, with a track record of removing bureaucracy and "corporate fluff" to help teams move faster.

What we offer

This is a rare, high-impact chance to be the right hand to the Director of Growth Marketing and the engine behind a global team of 80 people. You won’t just be pushing paper; you will be the architect of how we actually get things done, turning a complex web of teams, domains and markets into a fast-moving growth machine.

From running the planning cycles that drive our revenue to building the team culture and career paths that keep our 70+ experts motivated, you will have the freedom to fix what’s broken and the influence to shape how Wolt grows. If you’re a natural operator who loves cutting through the noise, turning messy data into clear plans, and building both smart systems and strong teams, this role gives you a front-row seat to global leadership.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

At Wolt, we’re building the most trusted and loved everyday destination for our consumers. The Consumer team plays a central role in shaping how users experience Wolt - from subscriptions and affordability to discovery and overall value. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Senior Manager, Global Deals leader to join our team. In this role, you’ll architect first-of-kind commercial models and lead high-stakes negotiations to solve Wolt’s most complex growth constraints.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Global Business and Corporate Development team. We are a small group of experienced deal professionals responsible for DoorDash’s most complex partnerships across DoorDash, Wolt, and Deliveroo, architecting bespoke mechanics where conventional playbooks fall short.

Here’s what your day-to-day might look like:

• Originate Commercial Theses: Partner with Wolt leadership to diagnose growth constraints and develop the strategies required to unlock incremental impact through partnerships.
  
  
• Build from First Principles: Structure "first-of-kind" commercial partnerships, creating original deal mechanics for ambiguous opportunities that don't fit standard templates.
  
  
• Lead High-Stakes Negotiations: Act as the primary representative for Wolt with senior counterparts at global platforms and significant local market players.
  
  
• Align Executive Leadership: Develop trusted relationships across Product, Finance, and Marketing to secure the internal resourcing and commitment needed to bring complex deals to life.
  
  
• Own the Deal Trajectory: Work in lockstep with Legal to refine and close agreements, ensuring terms serve as a de-risked roadmap for long-term execution and measurable impact.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Significant Experience in Complex Dealmaking: Proven ability to close non-standard, high-impact deals within digital platforms, consumer marketplaces, or financial services.
• Elite Commercial Judgement: A track record of converting ambiguity into clear commercial models that both executives and technical teams can rally behind.
• Mastery of Negotiation: Seasoned experience driving the full deal process from ideation to execution, knowing when to lean in and when to walk away from deals that won't move the needle.
• Strategic Stakeholder Management: The ability to navigate sophisticated, multi-faceted organisations and align disparate internal views into a single, unified thesis.
• Executive Presence: Experience engaging directly with C-suite counterparts at global brands, driving results through high-level pattern recognition and relationship building.

We are looking for a Real Estate Transaction Manager to join our Global Real Estate team and take full ownership of leasing matters across our international office portfolio. Reporting to the Global Head of Facilities & Real Estate, you will be a key driver in enabling our dynamic growth by ensuring our teams have the best possible workspaces to thrive in.

You will join a lean, ambitious Real Estate & Facilities team that is constantly building and evolving. Your mission is to independently lead the full lifecycle of office transactions, from acquisitions and renewals to regears and disposals - while implementing the global standards that drive efficiency across our diverse markets. This is a high-impact role where you will partner closely with business leads and internal stakeholders to make strategic real estate decisions. If you are a self-starter who enjoys navigating data ambiguity to deliver creative, flexible leasing solutions in a fast-paced environment, this one is for you! 

What you’ll be doing

• Leading the end-to-end execution of office transactions, including market search, financial analysis, and legal negotiations for acquisitions and renewals.
• Developing and managing transaction budgets and timelines to ensure all global workspace projects stay on track and within financial targets.
• Optimizing deal terms and commercial structures to maximize flexibility and cost-efficiency for our rapidly shifting business needs.
• Collaborating cross-functionally with local business leads and internal teams to translate operational requirements into successful real estate strategies.
• Establishing and refining global transaction standards and KPIs to ensure consistency and excellence across our 30+ countries of operation.
• Acting as the primary point of contact for external brokers and landlords, managing these relationships to secure the best possible outcomes for Wolt.

Our humble expectations

• Extensive experience in international office leasing and transaction management, specifically from an occupier or tenant representation perspective.
• Proven ability to negotiate complex commercial lease terms and a deep understanding of legal frameworks across multiple international jurisdictions.
• Strong financial acumen with experience in budget planning and ability to support our optimizing for total cost of occupancy.
• Excellent stakeholder management skills, with the ability to communicate complex real estate strategies to non-expert business leaders.
• A proactive, "builder" mindset with the ability to work independently and make sound decisions in a high-growth, fast-changing environment.
• Full professional fluency in English; while this role is based in our Berlin office, our internal business language is English.

What we offer

This is a unique opportunity to join us to build the real estate foundation of a fast-growing tech company. You won’t just be managing leases; you’ll be designing the "Wolt way" of doing real estate on a global stage. You’ll have the autonomy to own your projects from day one and the chance to see your work materialise into vibrant offices across a variety of countries. Alongside this impact, we offer a competitive salary, 30 days of paid vacation, and local perks like Urban Sports Club subsidies and a discounted Deutschlandticket.

Next steps

If you are excited about this opportunity, please submit your application! We review applications on a rolling basis, so we encourage you to apply sooner rather than later. Our hiring process typically includes an initial chat with our Talent Acquisition team, followed by interviews with the Global Head of Facilities & Real Estate and key stakeholders you’d be working with daily.

Are you an experienced Grocery Associate, or do you have valuable experience in another grocery store? Do you have the ability to lead a team and inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩

We’re looking for a Shift Lead to lead our Grocery team in our Wolt Market in Berlin! 

What you’ll be doing 

• Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store.

• Solving issues in which the team needs help.

• Monitoring and managing workload, efficiency, office duties and well-being.

• Collecting and forwarding feedback.

• Proactively participating in developing store operations.

• You have experience in working as a Grocery Associate in Wolt Market, or other grocery stores/retail.

• You have experience in leading a team (in a similar industry.)

• You are proactive, serviceminded and a fast learner and have the ability to multitask.

• You are able to work flexibly in all shifts during the day, evenings and weekends 

• You have professional working proficiency in English and German

What you’ll get by joining us

• Discounted Travel Tickets
• Credits on your Wolt orders
• Team Events during the year!
• Employee Assistance Program

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Du liebst es, dich mit anderen über Essen auszutauschen? Du verstehst es, auf authentische Art mit Menschen umzugehen und verbreitest gern gute Laune? Fühlst du dich wohl in einem jungen und internationalen Team – dann bist du bei Wolt genau richtig. Wir freuen uns, von dir zu hören! 🚀

Der Job

Wir suchen Support Associates in Teilzeit/Werkstudenten für unser Team in Berlin-Friedrichshain.

Du bist Teil der Live-Operation, schreibst mit allen Wolt Usern - Kunden, Kurieren oder Restaurants - und sorgst so für den besten Support, den sich hungrige Menschen wünschen können. 

Du willst bei uns mitmischen? Dann solltest du folgendes mitbringen:

• Customer Obsession: Wir wollen unseren Kunden mehr bieten, als einfach nur Probleme zu lösen. Jede Unterhaltung hat die Möglichkeit eine unvergessliche Erfahrung zu werden.
• Team Player: Du arbeitest in einem Team mit internationalem Touch. Unsere Live Operation ist der Kleber, der alles zusammenhält. Damit stehst du in engem Austausch mit unseren weiteren Teams.
• Persönlich und kommunikativ: Du triffst bei jedem Gesprächspartner den richtigen Ton und kannst auf kreative Weise sympathisch reagieren.
• Attitude: Du übernimmst Verantwortung, gehst deine Arbeit vorausschauend an und hast immer das große Ganze im Blick.

• Du sprichst und schreibst sowohl Deutsch als auch Englisch fließend auf C1-Niveau
• Es handelt sich um eine Stelle mit Schichtdienst. Du kannst morgens, abends und auch an Wochenenden arbeiten – Wolt steht seinen Kunden sieben Tage die Woche zur Verfügung 
• Du hast bereits Erfahrungen in kundenorientierten Jobs gesammelt
• Du hast eine schnelle Auffassungsgabe, ein Auge fürs Detail und verlierst dabei nie das große Ganze aus dem Blick
• Du bist tech-savvy, kannst schnell tippen, und interessierst dich für digitale Produkte

Was wir dir bieten: 

• Ein cooles Büro im Herzen von Berlin
• Hybrides Arbeitsmodell 
• Eigenverantwortliches Arbeiten in einem dynamischen, internationalen Team
• Ein schnell wachsendes Tech-Unternehmen mit vielen Karrieremöglichkeiten 
• Attraktives Gehaltspaket
• Rabatt auf Wolt-Bestellungen
• Modernes Arbeitsequipment 
• Diverse Softdrinks, Kaffee und Obst im Büro
• Umfassende interne Weiterbildungen
• Regelmäßige All-Hands-Meetings und Team-Events
• 30 Tage bezahlter Urlaub
• Flexible Arbeitszeitregelungen 

Next steps

Wir stellen ein, sobald wir die passenden Kandidaten gefunden haben, warte also besser nicht zu lange und bewirb dich am besten noch heute! Fülle einfach das Formular und die Fragen am Ende dieser Seite aus. Wir werden uns dann in wenigen Tagen bei dir melden.

We are looking for a Product Manager to join the Courier Group, Compliance Team. The Courier Group builds products that power the end-to-end courier experience and logistics at Wolt, from onboarding to earnings, engagement, task assignment, and compliance. The group spans multiple product teams working together to ensure that couriers can start, operate, and grow on Wolt safely, efficiently, and in compliance with local regulations.

The Compliance Team ensures that Wolt’s courier platform operates within the boundaries of diverse regulatory environments, while maintaining a simple and trusted experience for couriers, third-party service providers, and internal teams. This includes identity verification, document management, classification, privacy safeguards, and scalable compliance automation.

What You’ll Do

As the Product Manager for Compliance, you’ll work with a cross-functional team of exceptional engineers, designers, analysts, and product people in a high-impact, high-visibility role. You’ll define the vision and roadmap for courier compliance at Wolt, balancing business scalability, user trust, and regulatory integrity. You’ll connect with country teams to understand local regulatory requirements and cultural nuances, collaborate with legal and operations partners, and align with other product teams to make sure compliance flows are seamlessly embedded across the courier lifecycle.

Your work will include leading multiple projects and cross-team initiatives across the product lifecycle, from discovery to delivery. You’ll partner with Legal, Operations, and Policy teams to design compliance systems that are both locally adaptive and globally scalable. You’ll ensure that product experiences for different courier models remain clearly distinct and compliant, while driving automation and efficiency in ID verification, document management, and audit workflows. A key part of your role will be developing a deep understanding of couriers, regulators, and internal users, enabling you to build solutions that make compliance seamless and effortless for everyone involved.

Our Humble Expectations

You could come to this role from a variety of backgrounds, but ideally, you have:

• Demonstrated experience as Product Manager, preferably within B2C product domains
• Excellent communication skills, with the ability to influence cross-functional stakeholders and simplify complex legal or technical topics.
• A mix of analytical ability, technical understanding, and business judgment — with the go-getter mindset of a “start-up CEO.”
• A strong track record of working with and coaching cross-functional teams, including engineers, data analysts, finance, legal, and ops.
• Experience building globally scalable systems that adapt to local market variations.

Next Steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

Wolt ist im August 2020 als Land Nr. 23 offiziell in Deutschland an den Start gegangen! Was in Berlin mit der Gastronomie begann, hat sich rasant zu einer umfassenden Plattform für den lokalen Handel entwickelt.

Mittlerweile vernetzen wir zehntausende Kunden nicht nur mit großartigem Essen, sondern bringen den gesamten Einzelhandel direkt an die Haustür – von Lebensmitteln und Drogerieartikeln bis hin zu Non-Food-Sortimenten. Da wir den täglichen Bedarf unserer Kunden immer ganzheitlicher abbilden, freuen wir uns sehr, nun den nächsten Schritt zu gehen: Wir erweitern unsere Aktivitäten im Retail-Segment massiv und suchen Partner, die mit uns gemeinsam den Standard für modernen Quick-Commerce definieren wollen!

Deine Hauptaufgaben bei Wolt

• Identifikation & Akquise: Du bist verantwortlich für das Sourcing der besten Retail-Partner der Stadt. Dein Ziel ist es, Supermärkte und erstklassige Non-Food-Venues im Raum Berlin zu gewinnen und diese zu optimalen Konditionen auf die Wolt-Plattform zu bringen.
• Pipeline-Management: Du steuerst deine Sales-Pipeline eigenständig und baust belastbare Netzwerke zu Inhaber:innen sowie Geschäftsleiter:innen im Einzelhandel auf.
• Überzeugende Präsentation: Du positionierst Wolt als führende E-Commerce-Lösung. Dabei hörst du potenziellen Partnern aktiv zu, stellst die richtigen Fragen und überzeugst Entscheidungsträger durch passgenaue Mehrwerte.
• Präsenz vor Ort: Dein Fokus liegt auf dem Außendienst. Deine Woche besteht aus ca. 1–2 Tagen strategischer Planung und Cold Calling (Home Office) sowie 3–4 Tagen im Außendienst in Berlin (inkl. gelegentlicher Hotelübernachtungen).
• Schnittstellenarbeit: Du arbeitest eng mit dem Onboarding-Team zusammen, um eine perfekte Abbildung deiner Partner – vom Supermarkt bis zum Blumenladen – auf unserer Plattform sicherzustellen.

Das bringst du mit:

• Vertriebsprofi im Außendienst: Du hast bereits 3-5 Jahre Erfahrung im Sales und liebst den Kalt Kundenkontakt. Es motiviert dich, Partner proaktiv vor Ort zu besuchen und zu überzeugen.
• Hohe Anpassungsfähigkeit: Du kommunizierst souverän auf Augenhöhe – vom Blumenladen bis zum C-Level-Entscheider. Dabei bleibst du immer authentisch und zielorientiert.
• Performance-Drive: Du willst der Beste sein und die Top-Retail-Partner der Stadt für Wolt gewinnen, um unseren Marktanteil signifikant auszubauen.
• Selbstorganisation: Du planst deine Walk-in-Routen effizient, trackst deine Aktivitäten eigenständig und managest deine Pipeline absolut zuverlässig.
• Positives Mindset: Du bist hartnäckig, denkst lösungsorientiert und behältst auch bei Gegenwind deine positive Ausstrahlung.
• Qualifikation & Sprache: Studium oder Ausbildung, fließendes Deutsch und gute Englischkenntnisse.

Was wir dir anbieten:

• Gestalte die Zukunft des Handels: Wir verändern, wie Menschen einkaufen. Dein Job ist es, den lokalen Handel so effizient zu machen, dass unsere Kunden Zeit für Wichtigeres gewinnen, anstatt sie in Warteschlangen im Supermarkt zu verbringen.
• Wachstum & Impact: Nutze die steile Lernkurve eines globalen Tech-Unternehmens und entwickle unsere bereits etablierten Märkte in Berlin und Hamburg auf das nächste Level.
• Eigenverantwortung: Arbeite selbständig in einem dynamischen Team mit flachen Hierarchien und direktem Einfluss auf den Markterfolg.
• Mobilität & Equipment: Du erhältst Top-Hardware (iPhone & MacBook) und die Option auf einen Firmenwagen für deine Einsätze im Außendienst.
• Wolt-Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss sowie Wellness-Angebote (z. B. Urban Sports Club).
• Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten und ein modernes Office im Herzen von Berlin.

Bereit, mit uns Geschichte zu schreiben?

Wir verändern nicht nur den Handel – wir geben den Menschen Zeit für das zurück, was sie wirklich lieben. Wenn du in einem High-Growth-Umfeld Verantwortung übernehmen willst und ein Team suchst, das Ambition mit Spaß verbindet, dann bist du bei uns genau richtig.

Bewirb dich jetzt und lass uns gemeinsam den Markt revolutionieren!

Wichtiger Hinweis: Um deine Daten bestmöglich zu schützen (GDPR), akzeptieren wir keine Bewerbungen per E-Mail. Bitte nutze ausschließlich unsere Karriereseite für deine Bewerbung. Wir freuen uns auf dich!

As the Senior Global Integrated B2B Marketing Manager for Wolt for Work, you will own the end-to-end marketing direction for one of Wolt’s most strategic B2B business units. You will act as the marketing lead for Wolt for Work, responsible for turning business goals into clear priorities, strong narratives, and focused go-to-market execution across markets.

What you’ll be doing

This role is about direction, judgment, and orchestration. You will work with specialized B2B marketing functions such as product marketing, content, paid, lifecycle, events, creative, brand, and PR, who own craft and execution. Your job is to make sense of it all, ask the hard questions, challenge assumptions, and ensure everything ladders up to one cohesive strategy that drives growth.

You will operate as a senior, trusted partner to product and commercial leaders, leading through influence rather than people management, and acting as a force multiplier for the entire marketing organization.

Day-to-day in this role, you’ll:

• Own the global integrated marketing strategy and initiative roadmap for Wolt for Work, aligned with business, product, sales, and regional priorities
• Act as the main marketing lead for the Wolt for Work business unit, partnering closely with global and local product and commercial stakeholders
• Translate business goals into clear, focused 360-degree marketing plans across the funnel
• Bring together product marketing, content, paid, lifecycle, events, brand, creative, and PR into cohesive GTM programs, while functions own execution
• Own selected global and market-level initiatives end-to-end, from problem definition to delivery and impact measurement
• Define priorities and make clear tradeoffs to ensure focus on the highest-impact opportunities
• Shape the Wolt for Work narrative in the market, including brand positioning, key messages, and external storytelling
• Define and track success metrics across awareness, adoption, and revenue, turning performance into clear insights and recommendations
• Manage allocated campaign budgets with accountability for impact and ROI
• Identify gaps, missed opportunities, and risks early, and actively push for better focus, quality, and outcomes
• Drive alignment and momentum across teams and senior stakeholders without direct authority

Our humble expectations

• Proven experience owning integrated B2B marketing in a complex, fast-moving, or multi-market environment
• Strong cross-functional marketing background, with hands-on understanding of demand generation, product marketing, lifecycle, content, and brand, even if you did not specialize in all of them
• Strategic and commercial mindset, comfortable owning direction, prioritization, and outcomes
• Confidence to challenge, ask tough questions, and push for clarity while remaining collaborative and constructive
• Ability to create structure and focus in ambiguous or loosely defined situations
• Demonstrated ability to lead through influence and build trust with senior stakeholders
• Strong analytical skills, including defining KPIs and using data to guide decisions
• Clear, confident communicator who can align teams around a shared direction
• Fluent (C2-level) in both German and English.
• Experience in SaaS, platforms, or multi-product B2B businesses is a strong plus

What we offer

• The opportunity to build something meaningful and global, surrounded by kind and ambitious people.
• A chance to shape how Wolt’s B2B products reach and impact businesses across markets.
• Lots of learning, growth, and ownership in a high-growth tech environment.
• Competitive salary and benefits, including eligibility for our long-term incentive plan.
• A genuinely supportive culture that values diversity, curiosity, and getting better every day.

Next steps

If this sounds like the challenge you’ve been looking for, we’d love to hear from you! Submit your application, and our Talent Acquisition Partner will be in touch.

Our hiring process typically includes:

• An introductory chat with our TA team.
• A conversation with the Hiring Manager and the team.
• A practical task or case study (for relevant roles).
• Final interviews with the wider team.

We review applications on a rolling basis — so apply today!

At Wolt, as a part of Doordash, we’re building the industry’s most scalable and reliable delivery platform to support our three-sided marketplace of consumers, merchants, and courier partners. 

What makes our team unique

• Our global Security team aspires to be the world’s most admired security team, with members across EU, UK and North America (operating as Wolt, Deliveroo and Doordash).
• We’re shaping our next generation infrastructure that is hardened from the ground up. This is a rare opportunity - no legacy tech or off-the-shelf product solutions. There is a lot to do around this new development as well as our “classic” platforms of the three companies.
• The greater team is not just information security - we’re more holistic, and also physical security and safety are a part of our global operations.

Day-to-day in this role you’ll:

• Identify and prioritize risk-reducing and engineering-enabling improvements, and then implement and build them, for our infrastructure and cloud security. This may involve the cloud, access controls, the management plane, or just about any other part of infrastructure we have, across any of our platforms. Implementation and building may range from configuring services as infrastructure as code to actual coding of new features.
• Solve security-related questions and implement requests related to our infrastructure security, including reactive fixes related to vulnerabilities or design flaws.
• Guide our engineering teams related to security, privacy and technical compliance.

Over time, your role can evolve depending on your interests and skills. Our company is  a large place and there’s a lot to do!

This position is ideal for someone who would describe themselves as a cloud sysadmin, having an SRE role, or being a DevOps engineer. You are likely to have at least 5 years of full-time experience working in information technology.

As the Security team sometimes needs to address high-priority security issues as well as ensure the availability of the components we have built, this position includes an on-call duty. On-call compensation and terms will be agreed separately in accordance with the local employment law.

Our humble expectations

• Have hands-on experience with AWS, Kubernetes and how modern microservice architectures work. This is a “must” requirement.
• Are quick to form good working relationships with engineers who are building our platforms, as well as their engineering and product management.
• Are quick to learn nuances in a wide variety of additional services that relate to running a low-latency, high-availability infrastructure.
• Are fluent in at least one programming language, even if this comes from a hobby background.
• Have a strong work ethic, are organized and follow things through.
• Can communicate clearly and provide good visibility to issues as they progress.
• Can see through issues that have many aspects and different - often also non-technical and business-related - considerations.
• Are not scared of submitting and reviewing Pull Requests.
• And as Wolt’s company language is English, you’d need to be fluent in both spoken and written English.

This position is open in our Wolt hubs in Berlin, Germany, or Helsinki, Finland, and will be a part of the Global Security Engineering team.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really want to join us!

Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced Compliance Outsourcing Manager to join our 2LoD team. The Compliance Outsourcing Manager will be responsible for overseeing and managing the institution's compliance with internal and external outsourcing arrangements. This role requires a deep understanding of outsourcing regulatory standards together with knowledge around DORA regulation and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Director, Risk & Compliance.

What you'll be doing

• Managing activities related to outsourcing and third-party risk management, including onboarding, due diligence, risk assessment, and continuous vendor monitoring.
• Developing and implementing the outsourcing and third-party risk management policy and operating model for supply chain and outsourcing management.
• Controlling that approvals are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries.
• Providing clear guidance to staff on third-party risk management procedures, risk assessments, and their ongoing accountability.
• Ensuring regulatory compliance as it relates to EBA guidelines on outsourcing arrangements and DORA.
• Maintaining full oversight of the risk landscape and contract lifecycles, ensuring all vendors comply with Third Party policies, Business Continuity Plans, and audit requirements.
• Preparing regular reports to Senior Management on the status of outsourcing activities, their risks, compliance, and performance metrics.
• Act as the primary escalation point and bridge between WLS and its vendors, fostering strong internal cooperation and managing vendor responses during critical incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 4+ years of experience in compliance, risk management, outsourcing, or third-party risk management.
• Knowledge of a broad range of outsourcing and business resilience regulations and its application in financial services.
• Experience developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements on an ongoing basis.
• Experience in collaborating with cross-functional teams in dynamic environments. Ability to deep dive into various topics and create structures and procedures.
• Data driven in making decisions and measuring results.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 1000 cities in 32 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers.

About the Role

We’re looking for an Agency Partnerships Specialist to help us build and grow our agency partnerships across 30+ markets. In this role, you’ll sit at the intersection of strategy, sales, and data, working closely with global and regional teams to turn insights into impactful commercial opportunities.

This is a high-impact individual contributor role where you’ll help shape how we work with agencies at scale, unlocking new revenue streams and strengthening long-term partnerships.

What You’ll Be Doing

You’ll play a key role in building and growing our agency business:

• Own agency planning: Support the creation of joint business plans (JBPs) with key partners, bringing together data, insights, and clear opportunities
• Turn data into action: Use Wolt’s first-party data to build dashboards, track performance, and generate insights agencies can use with their clients
• Create compelling proposals: Build presentations, media plans, and recommendations tailored to agency needs and planning cycles
• Drive campaign success: Monitor delivery and performance, and turn results into clear learnings and next steps
• Unlock new growth: Identify new revenue opportunities through agency networks and help grow existing partnerships

Our Humble Expectations

• 3-6 years Experience working in or closely with Media agencies
• Strong understanding of media planning across channels (programmatic, social, retail media/commerce)
• Comfortable working with data and translating it into clear insights and recommendations
• Familiar with campaign measurement (e.g. reach, ROAS, CPA, incrementality)
• Strong presentation and storytelling skills
• Able to work across teams and markets in a fast-paced, matrix environment
• Solid analytical skills (Excel + data-driven thinking)
• Fluent in English (additional European language is a plus)
• Proactive, hands-on, and ownership-driven mindset

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
• A Competitive Salary Package and Benefits 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ad:

Are you passionate about supporting business management through sharp financial analysis? Do you have solid experience crunching data and would like to work in one of the fastest growing tech companies in Europe? If so, then please read on!

About the Team

The Marketing Finance & Strategy team is part of Wolt's Finance & Strategy organization, sitting within the Marketplace & Consumer line of business. We own the budget, forecasting, and efficiency tracking for Wolt's entire marketing investment - spanning Discounts & Promos, Customer Acquisition, and Brand Marketing across 22+ countries and three business lines (Marketplace, New Verticals, Commerce Platform). We work closely with Marketing leadership, regional teams, and DoorDash counterparts to make sure every euro of marketing spend is tracked, forecasted, and evaluated.

We're also one of the most AI-forward teams in Wolt F&S - Cursor, Claude Code, Glean, and custom automation are part of how we work every day.

About the Role

We're looking for a Senior Analyst to own the operational and technical backbone of our team. You'll be responsible for our central Marketing Forecasting Tool (MFT), the monthly closing process, weekly forecast uploads, and the data pipeline that powers our Global Marketing Weekly Business Review. Beyond keeping the engine running, your first major mission is to fix the data foundation: reconciling sources, aligning budget versions, and standardizing metric definitions so that all our numbers tie across every document and system.

This is a role with real end-to-end ownership. You won't just support the process - you'll run it.

What you’ll be doing

• Own the MFT end-to-end: a 30-country forecasting tool that is the central hub for all marketing budget data at Wolt
• Run the monthly closing process for both Discounts & Promos and Customer Acquisition Cost, including actuals validation with regional teams
• Execute weekly forecast uploads to our management reporting systems (Pulse/IBM)
• Build and maintain the data pipeline behind the Global Marketing WBR (Snowflake pulls, OKR updates, data QA)
• Be the first point of contact for budget questions from marketing teams across the organization
• Fix known data inconsistencies between our reporting tools and create a single source of truth
• Build new analytical frameworks (Payback/LTV, M2 Retention tracking) from scratch
• Work with AI tools (Cursor, Glean) from day one to automate and improve how the team operates

Our humble expectations 

• Have 3-5 years of experience in FP&A, management accounting, or finance operations, ideally at a tech company or fast-scaling marketplace
• Are advanced in Excel / Google Sheets and can confidently work in complex, multi-tab models
• Have hands-on SQL / Snowflake experience and can write queries, build data pulls, and maintain pipelines
• Have owned a forecasting or budgeting tool end-to-end before - not just contributed, but ran it
• Are comfortable with month-end closing processes: actuals validation, accruals, variance analysis
• Spot when data sources don't tie - and can't let it go until you've found the root cause
• Are fluent in English

Nice to haves:

• Experience with Python or Google App Scripts for automation
• Familiarity with marketing finance (CAC, CPA, D&P, unit economics)
• Interest in AI-assisted workflows - we'll teach you the tools
• German language skills
• Experience in a multi-country or multi-entity finance environment

Please note that we do not accept applications sent by mail. You should submit your application through our careers website in English!

We are seeking a strategically driven Global Senior Brand Marketing Manager to join our centralized Brand Growth team. As part of our new global operating model, all brand strategy and creative development are unified under one structure to ensure stronger consistency, sharper positioning, and scalable brand impact across markets.

In this role, you will focus on translating business priorities, customer insights, and market challenges into clear brand strategies and campaign platforms. You will partner closely with Growth & Innovation, broader Marketing, Product, and Commercial teams to define the role of brand in solving business problems—while working with internal creative and /or external creative agencies, who will lead concept development and production execution.

This is a senior brand strategy role at the intersection of business, insight, and creative direction. The role reports to the Global Head of Brand Marketing.

Key Responsibilities

Brand Strategy & Narrative Development

• Translate business priorities, growth objectives, and customer challenges into clear brand strategies and campaign briefs
• Define the role of brand across key business moments, ensuring alignment between commercial goals and long-term equity building
• Contribute to the evolution of our global brand positioning, narrative frameworks, and value propositions
• Identify strategic opportunities to strengthen differentiation and mental availability across markets

Global Brand Scaling & Execution

• Translate global and market strategies into scalable, market-ready brand frameworks and execution models
• Define how campaigns and brand initiatives are adapted and activated across diverse markets and touchpoints
• Lead the development of toolkits, playbooks, and planning frameworks to enable consistent, high-quality execution
• Identify opportunities to improve speed, efficiency, and creative effectiveness at scale
• Feed market insights and performance learnings back into global strategy to continuously improve relevance and impact

Strategic Briefing & Agency Direction

• Develop high-quality strategic briefs grounded in insight, data, and business context
• Partner with internal creative and external creative agencies to shape campaign platforms and brand concepts
• Provide strategic guidance and feedback to ensure creative work aligns with defined brand and business objectives
• Act as a strategic counterpart to agency partners, ensuring clarity of direction and consistency of messaging

Cross-Functional Business Partnership

• Collaborate closely with Growth & Innovation, broader Marketing, Planning, Product Marketing, Commercial, and Market teams to understand evolving business needs
• Ensure brand strategies support acquisition, retention, and engagement priorities without compromising long-term brand equity
• Align on campaign objectives, target audiences, and success metrics before creative development begins
• Support senior leadership with clear articulation of brand strategy and its commercial impact

Brand Governance & Strategic Consistency

• Safeguard global brand positioning and ensure strategic coherence across initiatives
• Contribute to the development and refinement of brand frameworks, messaging hierarchies, and strategic toolkits
• Ensure brand thinking is embedded early in planning cycles rather than applied late in execution

Insight & Performance Integration

• Leverage customer insight, cultural trends, and performance data to inform brand strategy decisions
• Monitor campaign outcomes and feed learnings back into future brand direction
• Help define the metrics that link brand impact to business growth

Qualifications

• 8-12+ years of experience in brand strategy, brand marketing, or strategic planning roles within global or multi-market organizations
• Strong experience translating business challenges into brand strategy, positioning and campaign platforms
• Proven experience scaling brand initiatives across multiple markets, including developing toolkits, playbooks, or frameworks that enable consistent and effective execution
• Experience developing strategic briefs and working closely with creative agencies
• Ability to connect brand-building with commercial outcomes (e.g., acquisition, retention, mental availability, share of search)
• Experience working cross-functionally across global and local teams in complex organizations
• Strong analytical and insight-driven mindset
• Excellent communication and storytelling skills, with the ability to articulate strategy and influence senior stakeholders
• Strategic thinker with strong judgment and a track record of driving clarity and impact in ambiguous environments

At Wolt, we’re building the leading local commerce platform across Europe and Asia,  helping people discover and get what they need, quickly and reliably.

We’re now taking the next step: building a world-class Retail Media ecosystem across 30+ countries, helping brands and merchants connect with millions of customers through relevant, high-performing advertising and promotions.

About the role

We’re looking for a Regional Lead, Ads & Promotions to drive performance across our Central region (a cluster of key European markets).

You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.

What you’ll be doing

• Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
• Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
• Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
• Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
• Build and roll out playbooks and ways of working that reduce performance gaps across markets
• Identify growth opportunities and performance issues using data, and take action to improve results
• Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams

🧠 What we’re looking for

Must have

• 8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
• Proven track record of driving revenue across multiple markets
• Strong commercial mindset with focus on growth and performance
• Experience working across Sales, Product, and Operations
• Data-driven with strong problem-solving skills
• Comfortable in fast-paced, evolving environments

Nice to have

• Experience in retail media, food delivery, or marketplace businesses
• Exposure to self-serve platforms, promotions, or CRM
• Experience scaling SMB / long-tail segments
• Familiarity with AI-driven tools or automation

📈 What success looks like

• Your region consistently meets or exceeds revenue targets
• Strong improvements in adoption, conversion, and productivity
• Reduced performance gaps across markets
• High adoption of new products and initiatives
• Execution becomes scalable and predictable

🌍 Why this role matters

We’re scaling Ads & Promotions into a key growth engine for Wolt globally.

You’ll play a critical role in:

• Driving our $400M+ Ads & Promotions ambition
• Building scalable ways of working across markets
• Turning strategy into consistent, repeatable execution

🤝 Why join Wolt?

• Own a high-impact, multi-country business
• Work at the intersection of Ads, Promotions, AI, and marketplace growth
• Be part of building a category-defining retail media network
• Collaborate with strong teams across Product, Data, and Commercial

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

At Wolt, our mission is to bring joy, simplicity, and earnings to neighborhoods — and our restaurant partners are at the heart of this mission. In Germany, our Partner Operations team plays a critical role in supporting thousands of restaurants by ensuring smooth and reliable day-to-day operations.

We are now hiring a Team Lead for Partner Operations. This is a hands-on leadership role where you’ll guide a team of specialists in resolving incoming support requests efficiently and professionally, helping us scale operational excellence across Germany.

What you’ll be doing

As Team Lead for Partner Operations, you'll be responsible for running one of the most critical support functions at Wolt. You will lead a team that handles hundreds of incoming tickets each week, ensuring restaurant partners get fast, high-quality assistance. Your focus will be on operational efficiency, team development, and improving the experience for both merchants and internal stakeholders.

Day-to-day in this role you’ll:

• Lead and develop a team of 6 Partner Operations Associates handling high-volume support tickets from restaurant partners.
• Monitor team performance and KPIs, ensuring SLAs and quality standards are met.
• Own scheduling, prioritization, and task management across the team.
• Collaborate closely with the Restaurant and Global Support teams to solve process bottlenecks and improve workflows.
• Recruit, onboard, and coach new team members for long-term success.
• Identify and implement ways to automate tasks and improve operational efficiency.

Our humble expectations

• 3+ years of experience in leading operations or customer support teams
• Proven ability to manage high-volume, structured workflows and junior team members
• Strong prioritization and organizational skills
• Excellent communicator in both German and English
• Experience in hiring and developing team members
• Familiarity with tools like Intercom, Zendesk, or similar platforms is a plus
• Bonus points if you’re comfortable with analytics tools like Looker or Power BI
• Bachelor’s degree or equivalent work experience

What we offer

• A chance to shape how Wolt supports tens of thousands of restaurant partners across Germany
• Full ownership and accountability in a fast-moving operations environment
• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities 
• Attractive salary package 
• Cool office in the heart of Berlin
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee and fruits in the office
• Urban Sports Club membership subsidy
• Deutschland Ticket subsidy
• Weekly all-hands meetings and regular team events
• Flexible working hours policy + 30 days of paid vacation

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We review applications on a rolling basis and will reach out to candidates whose profiles stand out. The process includes a call with our Talent Acquisition team, interviews with the hiring manager, and a final practical case round.

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

We are looking for a Staff Data Scientist to join Wolt’s mission in Finland, Sweden, or Germany!

About the role

The Selection Analytics Team at Wolt owns the data and infrastructure that helps all 32 of our country teams build a portfolio of high-quality restaurant and retail stores. Our overarching mission is to provide customers with the best selection by enabling sales teams across all markets to acquire the best merchants.

To do this, we work directly with country sales teams to help them identify and prioritize the highest potential merchant candidates. We also work with Wolt leadership by providing metrics to track selection quality, upon which they develop strategic initiatives and goals. This is a lean and mighty team that owns and operates the engine for merchant acquisition globally.

What you'll be doing

As a senior member of the Selection Analytics team, your role involves leveling up our approach to identifying and prioritizing better merchants. You’ll achieve this by:

• Developing and deploying production-level ML models
• Crafting metrics to unlock deeper insights into merchant selection quality for all markets
• Conducting experiments to understand the impact of selection on specific markets
• Work on self-serve tooling to track these insights.

This is also a rare, high-exposure experience where you will then use your findings to work directly with country leadership to help them uncover growth opportunities. When you join this team, you will be driving action from the frontlines, rather than just crunching numbers and creating dashboards.

Our humble expectations

• 3-5 years of experience in data science, consulting, or a related quantitative role
• Fluent in Python & SQL
• Strong exploratory data analysis skills, willingness to look under the hood
• Exposure to experimental design (A/B testing) and key statistical methods
• Experience in feature engineering, model design, evaluation, diagnostics, and monitoring
• Knowledge of MLOps concepts and tools (e.g. MLflow, Flyte)
• Determination to initiate and lead/own strategic projects to completion with a cross-functional team
• Innate curiosity to understand how things work and a first-principles approach to problem solving

What we offer

• The online delivery platform that Wolt is building will offer you interesting and complex challenges together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time combined with differences in the economics and dynamics of the cities we operate in make Wolt both a challenging and so interesting company to practice analytics. 
• You can work onsite at our offices in Helsinki, Stockholm, or Berlin. Alternatively, you can work remotely anywhere in Finland, Sweden, or Germany. You have the chance to decide the ways of working — a hybrid, at the office, or remote, within the location above. 💙 
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us! 

For any further questions about the position, you can turn to the Product+ Talent Acquisition Partner - Zhanna Filintseva (zhanna.filintseva@wolt.com)

About the Role

As an Employee Relations Specialist, you’ll be the go-to expert for complex employee matters, helping leaders make fair, consistent, and legally sound decisions while keeping our culture respectful, human, and inclusive.

You’ll work closely with HR, Legal, and Leadership to navigate sensitive situations, manage risk, and continuously improve how we support our people. Please note that this role is dedicated exclusively to Employee Relations; candidates should have substantial, hands-on ER experience, as this is not an HR Generalist or HR Operations position.

What You’ll Do

• Act as a trusted advisor to managers and employees on employee relations and labor law matters
• Handle complex and sensitive employee cases, including performance concerns, misconduct, grievances, and conflicts
• Lead and support internal investigations (e.g. code of conduct, harassment, whistleblowing cases)
• Support disciplinary actions and offboarding processes in a fair, compliant, and people-centric way
• Partner closely with HR Business Partners, Legal, Compliance, and external counsel when needed
• Collaborate with employee representatives / works councils where applicable
• Ensure compliance with local labor laws, internal policies, and global ER standards
• Identify patterns and ER risks, and proactively recommend preventative actions
• Contribute to ER policies, playbooks, manager guidance, and training sessions

What We’re Looking For

• 2+ years proven experience in Employee Relations (not HR Operations)
• Solid knowledge of local labor law; experience in international or matrix organisations is a plus
• Fluency in German (minimum C1, full working proficiency) and English
• Comfort around people facing role, this position requires to work from the office 3-4 days a week 
• Confident handling of sensitive, high-impact employee cases
• Strong judgment, empathy, and the ability to stay calm in complex situations
• Clear, pragmatic communicator who can influence without authority
• High integrity, discretion, and a solution-oriented mindset

Why You’ll Love Working Here

• A people-first culture with high trust and autonomy
• Real impact on how employee relations are handled in a fast-scaling tech environment
• Close collaboration with senior stakeholders and cross-functional teams
• Competitive compensation and benefits
• A company that values transparency, fairness, and continuous improvement

We’re reviewing applications on an ongoing basis—if you’re interested, we’d love to see your application sooner rather than later!

About Wolt

Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen!

Deine Hauptaufgaben

• Gastronomie-Partner-Akquise: Du identifizierst und überzeugst die besten Restaurants in ganz Deutschland telefonisch von einer Partnerschaft mit Wolt.
• End-to-End Sales Ownership: Du verantwortest den gesamten Sales Cycle – von der Kaltakquise über Follow-ups bis hin zum Vertragsabschluss.
• Hybrid Sales Execution: Neben deiner Inside Sales Tätigkeit übernimmst du gezielt Projekte im Field – z. B. bei City Launches oder Projekten – und führst vor Ort Verhandlungen und Closings durch.
• Marktentwicklung: Du unterstützt aktiv beim Aufbau neuer Städte sowie bei der Weiterentwicklung bestehender Märkte durch gezielte Partnerakquise und strategische Initiativen.
• Pipeline-Management: Du steuerst deine Sales-Pipeline eigenverantwortlich im CRM und stellst eine hohe Conversion sowie verlässliche Forecasts sicher.
• Exklusivitäts- & High-Value Deals: Du führst komplexe Verhandlungen mit Top-Partnern und treibst strategisch wichtige Deals bis zum Abschluss.
• Cross-funktionale Zusammenarbeit: Du arbeitest eng mit lokalen Field Sales Team -, Onboarding- und Expansion-Teams zusammen, um erfolgreiche Marktstarts sicherzustellen.

Erforderliche Fähigkeiten & Erfahrungen

• Vertriebserfahrung: Nachweisbare Erfolge im Outbound-/Cold-Calling-Sales, idealerweise mit konstantem Übertreffen von KPIs und Benchmarks
• Sales-Mindset: Starker Abschlussfokus, hohe Zielorientierung und ausgeprägte Resilienz im Umgang mit Ablehnung
• Kommunikationsstärke: Überzeugende Kommunikations- und Verhandlungsfähigkeiten sowie die Fähigkeit, schnell Vertrauen zu Restaurantpartnern aufzubauen
• Branchenerfahrung: Erfahrung in der Food-Delivery-, Hospitality- oder Gastronomiebranche ist ein großes Plus
• Strategische & operative Stärke: Kombination aus strategischem Denken und hoher Umsetzungsstärke („hands-on“)
• Expansion & Market Management: Erfahrung im Aufbau und der Entwicklung von Märkten von Vorteil
• Mobilität: Hohe Reisebereitschaft innerhalb Deutschlands sowie Führerschein Klasse B
• Sprachen: Fließende Deutschkenntnisse (C1/C2) und sehr gute Englischkenntnisse
• Arbeitsweise: Strukturierte, eigenverantwortliche Arbeitsweise mit hoher Ownership

Was wir dir anbieten

• Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.
• Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.
• Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team.
• Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.
• Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, moderne & hundefreundliche Büros.

Nächste Schritte

Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und freundschaftliches Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!

Bitte beachte, dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!

Wolt is building the ultimate Commerce Platform (CP) engine, and we are executing our 2026 Strategic Framework to start operating as a one stop shop platform and seamlessly integrate Drive, Parcel, Storefront and more into our core commercial operating model.

We are looking for a strategic and execution-focused Revenue Operations Manager to drive this transition. This role will oversee the scaling of the Commerce Platform by leveraging our current commercial engine and embedding CP into existing Wolt mechanics, ensuring consistency, scalability, and organizational alignment. The role expands on all Wolt markets globally!

What you’ll be doing

As the Revenue Operations Manager for the Commerce Platform, you will help build the operational vision and lead together with the Central team the phased execution to transition CP into standard Wolt commercial products. You will align processes across Sales, Account Management (AM), and Merchant Ops to unlock scalable growth. 

Day-to-day in this role you’ll:

• Drive the phased execution roadmap transitioning the organization from active sales with limited scope to a full-scale standard Wolt commercial motion
• Align CP sales structures to Wolt and overall Marketplace standards, ensuring CP products are being rolled out in accordance to Wolt priorities commercially
• Collaborate cross-functionally with Selection Intelligence (to produce CP hitlists), Central team (to prepare them for troubleshooting and post-activation support), and existing Sales/AM teams.
• In the first 3-6 months, focus on data cleanup and structural alignment to unify CP merchants under guidance, guardrails and targets, set up KPIs for dedicated CP sales teams, and remove internal friction.
• Within 6–12 months, achieve a full-scale rollout by broadening CP sales motions and roadmap execution is being scaled globally 
• Report progress to senior management and proactively manage key stakeholder communication to identify opportunities for improvements and scalability
• Ad hoc analysis, commercial support, frameworks, guidelines and guardrails building for management

Our humble expectations

• Experience in Revenue Operations, Sales Strategy, or leading complex commercial integrations, with a strong track record of driving cross-functional alignment.
• Proven ability to manage phased system and operational rollouts, particularly experience with Salesforce/CRM implementation as a single system of record.
• Strong understanding of distinct sales motions, including Enterprise (ENT) Sales, SMB Sales, Account Management, and support services.
• Experience standardizing incentive models, variable pay structures, and performance tracking (cockpits) across large commercial organizations.
• Strategic communicator who can craft vision, build trust with stakeholders, and translate complex data cleanup and structural requirements into clear, actionable roadmaps.
• Strength in setting strategy and translating it into OKRs and KPIs (such as activities/won deals) with clear accountability.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup.
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills.
• 💪Instant impact: Take ownership and make a difference.
• 💙Big hearts and small egos: Surround yourself with smart, friendly people.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙

What you’ll be doing

As Revenue Strategy & Operations Manager, you will play a key role in improving commercial execution, operational structure, and cross-functional alignment across a fast-moving regional business. You will work closely with senior commercial leaders and partner teams to translate strategic priorities into clear plans, scalable processes, and measurable outcomes.

This role is ideal for someone who enjoys solving ambiguous business problems, creating structure, driving execution across multiple stakeholders, and improving how teams operate at scale.

Your responsibilities will include:

• Partnering with regional commercial leadership on strategic and operational topics requiring problem solving, prioritisation, communication, and execution.
  
  
• Supporting alignment across Sales, Revenue Operations, Analytics, Account Management, Merchant Operations, Onboarding, and other cross-functional teams.
  
  
• Helping translate business priorities into clear workstreams, ownership models, timelines, and deliverables.
  
  
• Improving coordination across markets to strengthen focus, prioritisation, and execution quality.
  
  
• Supporting planning and execution on emerging business needs, commercial priorities, and high-impact operational initiatives.
  
  
• Preparing leadership materials, frameworks, recommendations, and communication plans to support decision-making and local execution.
  
  
• Driving improvements in sales and operations support for new verticals, including clearer ownership, better coordination, and stronger follow-through.
  
  
• Working with onboarding and merchant-facing teams to improve backlog prioritisation, follow-up, and conversion into live outcomes.
  
  
• Supporting merchant performance initiatives, including churn reduction, merchant development, activity improvements, content quality, and broader operational improvement efforts.
  
  
• Coordinating product enablement initiatives and helping commercial and operational teams adopt new tools, processes, and ways of working.
  
  
• Building scalable operating foundations through SOPs, enablement materials, training, onboarding support, reporting improvements, and collaboration with analytics teams.
  
  
• Providing focused support on new vertical and merchant-related topics, ensuring visibility, coordination, and execution across relevant teams.
  
  
• Identifying capacity gaps, execution risks, and operational bottlenecks early, and proactively proposing practical solutions.
  
  
• Turning ambiguous or fast-moving topics into clear priorities, action plans, and next steps for leadership and local teams.

Key focus areas

1. Strategic support to commercial leadership
   Act as a trusted partner to regional commercial leaders on topics requiring structured thinking, sound judgment, alignment, and rapid execution.
   
   
2. Regional coordination and execution
   Create stronger structure, governance, and follow-up across regional priorities, helping local teams focus on execution and business impact.
   
   
3. Backlog and merchant performance improvement
   Work closely with onboarding, sales, and merchant-facing teams to improve backlog conversion, reduce churn, strengthen merchant performance, and execute key operational levers.
   
   
4. Product and operational enablement
   Support the rollout and adoption of product-related initiatives, while strengthening scalable operating foundations through SOPs, training, onboarding, reporting, and analytics collaboration.
   
   
5. New verticals support and ownership
   Provide structure, coordination, and follow-through for new vertical sales and operations topics, helping close ownership gaps and improve execution across markets.

Our expectations

• Strong experience in Revenue Operations, Sales Strategy, Business Operations, Consulting, Commercial Operations, or a similar role.
• Proven ability to partner with senior stakeholders on complex topics requiring structure, prioritisation, and alignment.
• Experience driving cross-functional coordination across multiple teams in a fast-paced environment.
• Strong planning and communication skills, with the ability to turn complexity into clear actions and practical next steps.
• Comfortable working across both strategic and operational topics, from high-level problem solving to hands-on execution.
• Strong stakeholder management skills, with the confidence to guide discussions, challenge constructively, and drive alignment.
• Experience supporting regional, multi-market, or matrixed commercial organisations is a strong plus.
• Ability to work independently, move quickly, and maintain clarity in situations with limited structure or evolving priorities.
• Analytical mindset, with the ability to use data and business context to support recommendations and decision-making.
• Strong written and verbal communication skills in English.

Company Overview

Wolt is the leading local commerce platform across multiple markets in Europe and Asia. We make it incredibly easy for people to discover and get what they want—delivered quickly, reliably, and affordably—while making cities better places to live.

We are now building one of the most advanced Retail Media ecosystems globally, enabling brands and merchants to connect with high-intent consumers through powerful advertising and promotions solutions across 23 markets.

Role Overview

We are looking for an Integrated B2B Marketing Manager to drive the execution and orchestration of communications and media plans for Wolt Ads & Promotions globally.

This role is critical in ensuring that go-to-market strategies, campaigns, and product communications are delivered on time, on budget, and aligned with business OKRs.

Working closely with the Senior Product Marketing Manager, this person will act as the central orchestrator across Paid, Owned, and Earned channels, translating strategy into world-class marketing initiatives, ensuring seamless collaboration between multiple stakeholders and functions.

This is not a strategy-only role,  it is about end-to-end ownership, operational excellence, and making things happen. 

This is a 12 month maternity cover role, with the possibility to extend.

Key Responsibilities

• Own end-to-end execution of integrated marketing campaigns across Paid, Owned, and Earned channels
• Turn strategy into clear, actionable plans — and bring campaigns to life with high quality and attention to detail
• Work closely with Product Marketing, Paid, CRM, Content, Brand, and PR to make sure everything comes together seamlessly
• Keep multiple projects moving across markets, aligning stakeholders and unblocking challenges along the way
• Track performance against OKRs and use insights to continuously improve campaigns and ways of working
• Make sure Sales and local teams have the tools, messaging, and support they need to succeed

What Success Looks Like

• Campaigns launch smoothly and on time across markets
• Teams are aligned and working efficiently toward shared goals
• You have clear visibility on performance and know where to improve
• Insights from markets turn into better campaigns and messaging
• Your work drives measurable growth in Ads & Promotions

Qualifications

• 5+ years of experience in Integrated Marketing, Product Marketing, Demand/Growth Marketing, ideally in digital advertising or tech
• Proven ability to manage complex, multi-stakeholder projects at scale
• Strong project management and organizational skills (experience with tools like Monday, Asana, Jira is a plus)
• Excellent communication skills with the ability to align diverse teams and drive clarity
• Experience working across Paid, Owned, and Earned channels
• Data-driven mindset with the ability to track performance and drive improvements
• Comfortable operating in a fast-paced, high-growth, and ambiguous environment
• Demonstrated ability to lead through influence and build trust with senior stakeholders

Why This Role Matters

This role sits at the heart of Wolt Ads growth. While Product Marketing defines the strategy, the Integrated Marketing Manager ensures execution happens flawlessly—connecting teams, aligning priorities, and turning plans into real business impact.

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
• A Competitive Salary Package and Benefits 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

Wolt is building the leading local commerce platform across Europe and beyond. Retail is a core growth engine for us, and Germany is one of our most strategic markets as we scale both SMB acquisition and national Enterprise partnerships across Grocery, Drugstore, Brick & Mortar Retail and more.

As Head of Retail Sales – Germany, you will define how Retail scales commercially — from local SMB acquisition to national Enterprise chains.

You will lead large, high-impact sales teams and build the commercial engine that drives Retail growth across Germany. This role combines strategic ownership, organizational leadership, and Enterprise deal oversight. You’ll shape acquisition strategy, elevate sales productivity, and ensure disciplined pipeline execution at scale. If you thrive at the intersection of strategy, negotiation, and performance leadership, this role gives you the mandate and scope to create lasting commercial impact.

What you’ll be doing

This role is about building, leading, and scaling the Retail sales organization in Germany. You will own acquisition strategy across SMB and Enterprise segments while enabling your teams to consistently deliver high-quality, profitable growth.

Day-to-day in this role you’ll:

• Own the Retail Sales strategy across SMB and Enterprise segments, with full revenue accountability
• Lead large, multi-layered sales teams through Sales Managers and Team Leads
• Deliver against revenue targets through disciplined acquisition strategy, pipeline coverage, and conversion rigor
• Define clear hunting and prioritization strategies across categories, cities, and partner types
• Oversee and approve Enterprise deal strategy, personally stepping into the most strategic and complex negotiations
• Ensure a healthy, forward-looking Enterprise pipeline and strong forecast accuracy
• Drive deal velocity, win rates, and expansion opportunities
• Design a scalable sales organization with clear segmentation, roles, and accountability
• Increase sales productivity per headcount and per segment without linear HC growth
• Partner closely with Finance on unit economics and margin trade-offs to ensure profitable growth
• Embed data and AI tools into sales execution, including lead scoring, prioritization, forecasting, and negotiation preparation

Our humble expectations

We are looking for a senior commercial leader with deep Retail/E-commerce expertise and a proven track record of building and scaling high-performing sales organizations.

Must-have experience

• 10+ years of professional experience in Retail, E-commerce, Marketplace, or Omnichannel businesses
• Proven leadership experience managing managers and multi-layered sales teams
• Strong background in Enterprise Retail and complex B2B negotiations
• Hands-on experience leading high-stakes Enterprise negotiations and long sales cycles
• Experience in large-scale E-commerce platforms or Retail tech ecosystems
• Demonstrated ownership of revenue targets, pipeline strategy, and sales productivity

Core skills

• Fluency in German and English (both written and spoken) required
• End-to-end Retail sales strategy and go-to-market ownership (SMB + Enterprise)
• Strong commercial and financial acumen, including deep understanding of unit economics and margin trade-offs
• Advanced negotiation and executive stakeholder management skills
• Data-driven leadership and performance management
• Ability to operate effectively in ambiguity and fast-changing environments
• Experience scaling sales organizations without linear headcount growth

Nice to have

• Direct experience in Grocery, Drugstore, or Brick & Mortar Retail
• Experience with marketplace economics and platform scaling
• Background in Enterprise partnerships with national or regional Retail chains
• Experience embedding AI or automation into Sales and Revenue Operations
• Exposure to new Retail business models (Drive, Fulfillment, 1P/3P hybrids)

What we offer

• Full ownership of Retail Sales in one of Wolt’s most important markets
• The opportunity to lead and scale large, high-impact sales teams
• High visibility and direct influence on national revenue and profitability
• A mandate to shape Enterprise strategy and commercial prioritization
• A fast-paced, performance-driven environment where strategic thinking and execution excellence are equally valued
• The opportunity to build a strong leadership bench and a scalable, durable sales engine

This is a role for a commercial builder — someone motivated by revenue growth, organizational scale, and shaping how Retail evolves within local commerce.

Next steps

If this opportunity resonates, please submit your application via our careers page.

Our interview process includes:

1. Talent Acquisition call with our recruiter to discuss your background and leadership experience
2. Conversation with the Hiring Manager focused on commercial ownership, strategy, and team leadership
3. Discussion with our Enterprise Sales lead to explore segment collaboration and Enterprise deal approach
4. Case study discussion facilitated by the Talent Acquisition team, centered on Retail sales strategy and scaling high-impact teams
5. Final stage interview with a senior leader assessing strategic judgment, leadership capability, and long-term impact

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand. 

However, food delivery was just the start. We don’t want to just satisfy our customers’ hunger, but to deliver a wide variety of products and expand our platform to supermarkets, flowers, toys, books and other exciting products, all referred to as Retail. Your job starts when the retail partner has signed the contract and has been onboarded to Wolt’s platform. As a Retail Account Manager, you’re responsible for managing and developing your portfolio of our key retail partners in Germany. We’re looking for someone with a genuine passion for establishing relationships and improving key business metrics to create results for Wolt, the retail partners, and ultimately the customers. In doing that, you need to have good problem-solving skills, a commercial mindset and a strong passion to deliver exceptional service. If you want to use those skills to digitally enable local brick & mortar stores, you have come to the right place!

On a personal note, it goes without saying that you’re a team player and willing to get your hands dirty as we build this relatively new area of our business in Germany. This also means that you must thrive in the ‘start-up’ environment where constant change means there is  always lots to get your teeth into!   

What you will be doing

• Owning the overall partner relationship and driving growth with our retail partners by improving their performance through data driven consultation
• Identifying the focus area in your portfolio and invest into high-potential partnerships
• Drive forward operational improvement with your partners to ensure that together we are delivering the best experience for Wolt’s end customers
• Engage partners in growth conversations (i.e. adding more stores to Wolt across Germany, increasing same-store sales, improving profitability, expanding with new brands, category management and maximizing product inventory on Wolt etc)
• Working closely together with the marketing team to plan and execute campaigns together with retail partners
• Take ownership for projects that help us evolve our retail business. Project goals may vary from driving efficiency over ensuring legal compliance to solving challenges with product data.
• Getting your hands dirty: we’re developing a lot from scratch and you will help to bring structure in how we support our partners

Our humble expectation

• Bachelor or higher degree and job experience with account and/or category management (2-3 years) with a strong drive to grow and develop in this field
• Fluent in German and English is a must to connect with our partners
• Excellent interpersonal skills with the ability to adapt the tone to suit the audience
• Commercial mindset with very good analytical and problem-solving skills
• Structured, detailed, proactive and service-oriented
• High sense of ownership and ambition to go beyond the obvious
• Experience in retail and/or with e-commerce and marketplaces is an advantage

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

We are seeking a versatile Tax Technology Manager to support our growing EMEA and beyond scope. This role connects tax, technology, and data — ensuring our systems and processes enable compliant, efficient, and scalable  across the region.

The ideal candidate combines a strong understanding of indirect tax (particularly VAT and e-invoicing) with an ability to partner cross-functionally and translate tax requirements into smart, tech-enabled solutions. You don’t need to be a developer or automation engineer — but you must be able to see opportunities, shape solutions, and drive them to execution by partnering with tax, engineering, accounting, data ops, and automation teams etc.

Key Responsibilities

• Lead and coordinate the implementation of tax-related technology solutions, ensuring compliance with new or changing legislation (e.g., e-invoicing, digital reporting, VAT mandates).
• Represent Tax in engineering, product, and finance initiatives — ensuring that new business rollouts and systems capture all relevant tax requirements.
• Partner with vendors and internal system owners to integrate and maintain compliance tools
• Support data governance and system control frameworks, ensuring audit (SOC) readiness, traceability, and documentation across tax technology systems.
• Drive standardization of tax processes and tools across entities and regions (Wolt, DoorDash, Deliveroo).
• Build strong partnerships with engineering, data, automation, and finance teams to ensure tax technology needs are prioritized and delivered effectively.
• Act as a bridge between tax and technology — translating regulatory and compliance requirements into actionable system and process specifications.
• Collaborate with local tax teams to ensure regional regulatory nuances are accurately reflected in the design and functionality of tax technology solutions.
• Identify automation and efficiency opportunities across tax processes and drive them from concept through delivery while collaborating with the automation and data ops to teams to develop scalable solutions..
• Promote adoption and consistent use of tax technology solutions across regional and global tax teams.
• Provide training, documentation, and user support for new tools and processes.
• Champion a culture of continuous improvement — gathering feedback, measuring outcomes, and iterating on solutions post-implementation.
• Develop and maintain a joint roadmap with cross-functional teams, balancing strategic priorities and operational capacity.
• Ensure strong governance around tax technology initiatives, including change management, security, and compliance oversight.

Qualifications & Experience

• Understanding of indirect tax (especially VAT), e-invoicing, and digital tax compliance frameworks in the EMEA region.  Understanding of other areas in tax such as Direct Tax, DAC7 etc is a plus
• Understanding of commercial tax engines (ie Vertex)
• Proven track record of supporting or optimizing tax technology solutions in a multinational environment.
• Familiarity with data flows and ability to partner effectively with data and automation teams.
• Strong analytical mindset
• Project management experience
• Excellent communication and stakeholder management skills — able to explain complex tax technology topics to both technical and non-technical audiences.
  Accounting/tax qualification or relevant technology certification preferred.
• Understanding and display of using AI tools

This role will require traveling dependent on where the employee is based. We anticipate a 25% travel rate if the candidate is based in either Helsinki or London.

We are looking for a Product Manager to join our Courier and Delivery Experience team. This role will focus on ensuring world-class courier and consumer delivery experiences while optimizing the delivery process for operational excellence. The team’s focus is on enhancing key touchpoints in the courier journey, ensuring seamless delivery experiences, and developing product innovations that improve Courier and Consumer experiences and reliability.

You will play a crucial role in shaping the courier experience, ensuring that our couriers feel valued and supported while enhancing the efficiency of deliveries. By blending operational expertise with a deep understanding of courier needs, you will improve the user journey from onboarding couriers to completing deliveries. From designing new features that boost courier satisfaction to refining delivery processes, your work will contribute to key metrics across courier engagement, performance, and satisfaction.

The ideal candidate will have an exceptional track record in product management, with proven success in working with cross-functional teams across engineering, design, product, and operations. You will define the vision and roadmap for courier and delivery experiences across multiple projects. Working in partnership with business stakeholders, you will also collaborate on cross-team initiatives, contributing to the broader business strategy while ensuring a deep understanding of the courier experience.

Our humble expectations

You could come to this role from various backgrounds, but ideally, you bring:

• Several years of experience in product management, specializing in consumer-facing products, courier services, delivery systems, or logistics.
• Demonstrated expertise in supporting cross-functional teams and fostering operational excellence in fast-paced, high-demand industries.
• Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.
• Expertise in developing user-centric products, with the ability to address complex user experience-related challenges.
• High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.
• Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role.

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

Wolt is one of Europe’s fastest-growing tech companies, on a mission to make cities better places to live by building a platform that connects people with the best of their neighborhoods—whether it’s food, groceries, or retail. Operating in over 30 countries, Wolt’s success is driven by a deep focus on customer experience, local relevance, and a culture that empowers people to take ownership and make an impact.

In Germany, our marketing team is made up of talented, passionate and impact-driven professionals working across brand, growth, retention, and partnerships marketing.

This role, Regional Restaurant Marketing Manager, offers a unique opportunity to shape Wolt’s restaurant marketing strategy across Germany. With a strong focus on local market insight and partner collaboration, you’ll develop tailored marketing plans that drive visibility and growth for our key restaurant partners in cities such as Cologne, Düsseldorf, and Dortmund.

What you’ll be doing

Location: Cologne or Frankfurt Office (with regular travel to West Germany), with regular visits to Berlin HQ.

As a Regional Marketing Manager for Restaurants, you’ll be at the forefront of strengthening Wolt’s brand and commercial success by building impactful, on-the-ground restaurant marketing strategies tailored to the gastronomy scene in West Germany. Your focus will be on activating our key SMB Restaurant Partners in cities like Cologne, Düsseldorf, and Dortmund and beyond - bringing them visibility, growth, and customer engagement on the Wolt platform.

This is a unique, hybrid role combining strategic marketing skills with a hands-on, partner-facing approach, ideally suited for someone who thrives at the intersection of local food culture, creative marketing, and commercial collaboration.

Day-to-day in this role, you’ll:

Local Market Strategy & Partner Activation

• Develop and execute tailored restaurant marketing strategies across cities in West Germany, based on your local market expertise.
• Identify and capitalize on hyper-local marketing opportunities (e.g. city festivals, seasonal events, cultural moments).
• Build and leverage existing relationships with top-tier restaurant partners in the region to co-create exciting marketing activations.

Hands-On Campaign Execution

• Activate restaurant partners through on-the-ground support - from campaign planning to execution - to drive customer demand and visibility.
• Execute 360 marketing plans, including advertising across various channels (paid, owned, earned), promotions, and co-branded initiatives.
• Collaborate closely with the local Berlin-based Marketing team and our agencies to adapt national strategies into localized initiatives.
• Manage regional/ partner marketing budgets, ensuring efficient resource allocation and adherence to financial targets.

Partner Relationship Management

• Act as a trusted marketing advisor to key restaurant partners, helping them understand and use Wolt’s marketing tools effectively.
• Closely collaborate with account management and local sales teams to align on priorities, performance goals, and joint marketing opportunities.

Performance Reporting, Data Analysis & Insights:

• Track, analyze, optimize and report on marketing performance metrics at the regional and partner level.
• Use data-based insights to optimize marketing strategies and improve return on investment (ROI).
• Provide feedback from the field to continuously improve and shape local marketing strategies.

Our humble expectations

We know that people don’t always meet every requirement listed in a job ad. If this role excites you, we’d love to hear from you — even if your experience doesn’t match every point below.

• Several years of experience in marketing, account management, key account management, partnerships, sales, or a similar commercial role with strong exposure to growth initiatives.
• Experience working with external partners or clients, ideally in industries such as food tech, e-commerce/marketplaces, hospitality, FMCG, retail, lifestyle or other fast-paced, consumer-facing environments.
• A strong commercial mindset — you enjoy spotting opportunities, driving growth and turning ideas into measurable results.
• The ability to think strategically while staying hands-on in execution.
• Confidence in managing partner relationships end-to-end — from identifying opportunities and aligning on goals to launching initiatives together.
• Comfort moving between planning and execution — whether coordinating a photoshoot, setting up a local activation, analyzing performance, or meeting partners face-to-face.
• C2-level German and business-fluent English.
• Willingness to travel regularly in West Germany, and to Berlin HQ on a monthly basis.

What we offer

• Exciting Challenges: You'll be at the forefront of building the new vertical strategy at Wolt and creating marketing strategies for our partners, facing dynamic and engaging challenges in a fast-paced environment.
• Impactful Work: Your efforts will directly contribute to the success of our partners, helping them drive sales, attract new customers, and strengthen their awareness within the Wolt platform.
• Professional Growth: Joining a team of marketing experts, you'll have opportunities for career development and skill enhancement while staying at the cutting edge of digital marketing and analytics.
• Collaborative Environment: You'll work closely with external stakeholders, agencies, and cross-functional teams, fostering collaboration and innovation in achieving common goals.
• Competitive Compensation: We offer a competitive salary and benefits package, ensuring your dedication and expertise are rewarded appropriately.
• Dynamic Culture: Join a company known for its innovative and forward-thinking culture, where adaptability and strategic thinking are highly valued.
• Immediate Impact: Begin your role as soon as possible, making an immediate impact on our restaurant partners and the Wolt platform.
• Flexible working hours & hybrid model
• Dog-friendly office culture.

Next steps

If you're excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, click below to apply and get the conversation started!

Along with a competitive salary and benefits, you will also be eligible for:

• Opportunity to be part of building something exceptional in an international environment
• Lots of learning and growth in a globally scaling tech company

After submitting your application, our Talent Acquisition team will review your profile. If it looks like a good fit, you’ll go through a few rounds of interviews with the hiring manager, team members, and stakeholders. The process is designed to be transparent, efficient, and give you a real feel for life at Wolt.

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen!

Bist du ein kommunikationsstarker Kopf mit einer Leidenschaft für den Aufbau langfristiger Beziehungen? Blühst du in einem dynamischen Umfeld auf und bist ein Profi im Abschluss von Deals? Dann wollen wir dich unbedingt kennenzulernen!

Wir suchen einen proaktiven und serviceorientierten Inside Sales Manager, um das Wolt-Händlernetzwerk in ganz Deutschland auszubauen. In dieser Rolle steuerst du den gesamten Verkaufszyklus – von der Lead-Generierung bis zum Vertragsabschluss – indem du potenzielle Wolt-Partner telefonisch ansprichst. Du wirst einen direkten Einfluss auf das Wachstum von Wolt haben, indem du neue Einzelhandelspartner identifizierst und an Bord holst.

Deine Hauptaufgaben

• Lead-Generierung & Akquise: Recherche und Identifizierung potenzieller Wolt-Partner in ganz Deutschland sowie Durchführung von Outbound-Kaltakquise-Anrufen, um neue Geschäftsmöglichkeiten zu erschließen und eine starke Sales-Pipeline aufzubauen.

• Beziehungsmanagement: Aufbau und Pflege starker, langfristiger Beziehungen zu unseren Wolt-Partnern für gemeinsamen Erfolg. Du gehst auf die Bedürfnisse der Händler ein und präsentierst Wolt als die ideale Lösung.

• Sales Performance: Erreichen und Übertreffen von Verkaufszielen durch den konsequenten Abschluss neuer Partnerschaften. Du trackst und reportest deine KPIs wie die Anzahl der Anrufe, virtuelle Meetings und neu gewonnene Partner.

• Koordination & Dokumentation: Sicherstellung eines reibungslosen Onboardings neuer Partner durch sorgfältige Dokumentation in unserem CRM-System. Du arbeitest eng mit internen Teams zusammen, um Prozesse zu optimieren und ein nahtloses Erlebnis für unsere Partner zu garantieren.

• Sorgfalt und Liebe zum Detail sind hierbei ausdrücklich erwünscht.

Erforderliche Fähigkeiten & Erfahrungen

• Erfahrung & Skills: Du verfügst über einschlägige Erfahrung im B2B-Vertrieb oder Account Management, idealerweise in einem schnelllebigen Umfeld. Du bist sicher in der Kaltakquise und darin, Interessenten von Wolt zu begeistern. Erfahrung im Einzelhandel oder in der Dienstleistungsbranche ist ein Plus.

• Persönlichkeit & Sprachen: Du bist ehrgeizig, zielorientiert und arbeitest gerne in einem dynamischen Setting. Du bringst eine positive „Can-do“-Einstellung sowie die Bereitschaft mit, zu lernen und dich anzupassen.

• Kommunikation: Exzellente Deutschkenntnisse in Wort und Schrift sind essenziell, ebenso wie ausgeprägtes Verhandlungsgeschick.

• Arbeitsmodell: Für diese Rolle ist eine Präsenz von 4 Tagen pro Woche im Büro erforderlich.

Was wir dir anbieten

• Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.

• Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.

• Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team mit flachen Hierarchien.

• Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.

• Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, modernes & hundefreundliche Büros.

Nächste Schritte

Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und lustigen Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!

Bitte beachte, dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!

Join us at an important moment for our Engineering organization, where hiring plays a key role in ensuring continuity and maintaining momentum across our teams globally. In this role, you will partner closely with senior stakeholders to deliver on critical hiring needs and support the ongoing evolution of our Engineering functions.

This 12-month fixed-term role is designed to drive immediate impact - accelerating hiring across complex and business-critical Engineering domains, while helping strengthen our hiring practices and talent pipelines for the long term.

If you’re someone who thrives in fast-moving environments, enjoys ownership, and brings a pragmatic, solutions-oriented mindset to hiring challenges, we’d love to connect.

Role background

As part of our continued growth, we are looking for an experienced Talent Acquisition Partner to join our Technical Talent Acquisition team, focused on hiring exceptional talent across Engineering and Tech functions.

As a Talent Acquisition Partner, you will own the end-to-end recruitment process for a defined portfolio of technical roles, partnering closely with senior stakeholders and ensuring a high bar for both candidate experience and quality of hire.

This is a hands-on, delivery-focused role, suited to someone who thrives in complex, fast-paced environments and is comfortable navigating ambiguity while driving hiring outcomes. In this role, your primary focus will be on end-to-end delivery for Engineering and Tech roles, including niche and senior hiring, while influencing hiring strategy, improving funnel quality, and bringing strong market insights into the process.

What you'll be doing

• Own end-to-end recruitment for your assigned technical hiring areas, acting as a project lead to define hiring roadmaps, align on processes, and support interviewer calibration where needed.
• Partner closely with hiring managers, providing data-driven insights, market intelligence, and guidance to shape hiring strategy and decision-making.
• Build and maintain high-quality, diverse candidate pipelines aligned to evolving business needs, with a strong focus on niche and senior technical talent.
• Leverage data, tooling, and reporting to continuously optimize the hiring funnel - improving pass-through rates, reducing bottlenecks, and driving key metrics such as time-to-hire, quality of hire, and cost efficiency.
• Develop and experiment with innovative sourcing and attraction strategies to engage top global talent, while maintaining strong fundamentals in recruiting execution.
• Collaborate within the broader TA team to share insights, best practices, and support each other in solving complex hiring challenges.
• Partner with cross-functional teams (e.g. Employer Branding, People, and Leadership) to drive impactful hiring campaigns, events, and initiatives that strengthen talent attraction for the areas you support. 

Our humble expectations

• You have previous experience in recruitment and you enjoy being the advisor and leader of processes.
• You are an advocate for candidate experience excellence and consider this in every decision you make.
• You enjoy working in a fast paced international environment (you will have colleagues across the globe).
• You are comfortable stepping into a fixed-term role and making an immediate impact, with minimal ramp-up time.
• You are able to collaborate and proactively communicate clearly both verbally and in written form with various stakeholders in English.
• You care about data and are accustomed to transparently sharing pipeline and other important data with your hiring teams.

Are you detail-oriented and have great communication skills? Do you love working in a cross-functional environment and solving problems?
Our Merchant Services team lies at the heart of Wolt, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and catalog experience. As Wolt continues to grow in both scale and scope of offerings, the strength of our content management and catalog operations must expand with it.

We are looking for a Data Processing Specialist for Content & Catalog team who will oversee the day-to-day operations of menu and catalog. You’ll ensure that product information on Wolt’s platform adheres to the highest standards of accuracy and compliance. As a catalog expert, you’ll work cross-functionally to improve processes, drive compliance, and ensure our menus and catalogs are engaging and up to date.

You’re excited about this opportunity because you will…

• Ensure that Wolt retail (grocery) offering is compliant and accurate
• Manage the content and quality of Wolt Germany’s product catalog for both Retail and Restaurants. Offerings are drafted quickly, in bulk and correctly
• Oversee rapid and accurate creation and update of the retail assortments.
• Create, refine and improve bulk data processing automations.
• Collaborate with cross-functional teams, including Product, Compliance & Onboarding.

What we offer

• Cool office in the heart of Berlin
• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities
• Attractive salary package
• Discounts on Wolt orders
• Various soft drinks, coffee, and fruits in the office
• Weekly (virtual) all-hands meetings and regular team events
• Flexible working hours policy + 30 days of paid vacation

Qualifications

• Fluent in German (spoken and written) and English - any other language is a plus.
• You have a positive attitude and an entrepreneurial spirit
• You are a problem-solver - you enjoy diagnosing issues and developing creative approaches to solve challenges
• You have a strong technical skill - you have some Python / Javascript experience, good command of excel, and experience working with large data sets. SQL and Browser automations are a plus. Graduates welcome!
• You are customer-centric - you have a customer-first mentality, are effective at working with people with varying degrees of technical ability
• You are comfortable working in fast-paced and demanding environments
• Understanding of LMIV (Lebensmittel-Informationsverordnung): Strong knowledge of food labeling laws and regulations in Germany, particularly for grocery items.

Are you detail-orientated and have excellent communication skills? Do you love working in a cross-functional environment and solving problems? If this sounds like you, we'd love to talk to you!

Our Onboarding Operations team (Restaurant/Retail Onboarding) is the heart and soul of Wolt. We ensure that we set all our (restaurant and retail) partners up for success through a seamless onboarding, menu and photo experience. As Wolt grows in both size and scope of our offering, the strength of our engine must grow with it.

As a member of our team, you will master the core functions, including onboarding partners and managing cross-functional partners both internally and externally for the German market. You will interact with partners, welcome them to Wolt and ensure their experience is seamless and they are set up for success!

What we offer

• The opportunity to help shape something extraordinary in an international environment
• A high learning and growth curve in a global technology company
• An attractive salary and flexible working hours
• Independent work in a dynamic team
• A flat hierarchy in a start-up atmosphere
• Discount on Wolt orders
• Public transport allowance
• Wellness allowance (Urban Sports Club)
• Weekly (virtual) all-hands meetings and regular team events
• Flexible working hours + 30 days paid holiday

What you'll be doing

• Communicate with various teams within the organisation to coordinate a seamless merchant onboarding and service experience
• Inform partners about processes and procedures via form, email and phone, mostly in German language
• Monitor processes and track progress through Monday.com and other Wolt software
• Learn, master and improve our systems, tools and processes

Our modest expectations

• You have a positive attitude and an entrepreneurial spirit
• You are a problem solver - you enjoy identifying problems and developing creative approaches to solving challenges
• You are customer-centric - you have a customer-centric mentality and are able to work with people of different technical levels
• You have multiple years of experience in sales, support, operations or account management
• You are able to set goals and achieve them
• You are organised, meticulous and have impeccable communication skills
• You work well in independent and diverse team environments
• You are ready for a challenge and feel comfortable as a team player
• You have analytical as well as critical thinking skills 
• You are fluent in German and English (at least C1) - any other language is a plus

--------------------------------------------------------------------------------------------------------------------------------------------------------

Du bist detailorientiert und verfügst über hervorragende Kommunikationsfähigkeiten? Du liebst es, in einem funktionsübergreifenden Umfeld zu arbeiten und Probleme zu lösen? Wenn das nach Dir klingt, würden wir uns gerne mit Dir unterhalten!

Hintergrund der Rolle

Unser Onboarding Operations Team (Restaurant/Retail Onboarding) ist das Herz und die Seele von Wolt. Wir stellen sicher, dass wir alle unsere (Restaurant und Retail-)Partner*innen durch ein nahtloses Onboarding-, Menü- und Fotoerlebnis auf Erfolgskurs bringen. Da Wolt sowohl in der Größe als auch im Umfang unseres Angebots wächst, muss auch die Stärke unserer Onboarding Engine mitwachsen.

Als Mitglied unseres Teams beherrschst Du die Kernfunktionen, einschließlich des Onboardings von Partner*innen und des Managements funktionsübergreifender Partner*innen sowohl intern als auch extern auf dem deutschen Markt. Du wirst mit den Partner*innen interagieren, sie bei Wolt willkommen heißen und sicherstellen, dass ihre Erfahrung nahtlos ist und sie für den Erfolg gerüstet sind!

Was wir bieten

• Die Möglichkeit, in einem internationalen Umfeld etwas Außergewöhnliches mitzugestalten
• Eine hohe Lern- und Wachstumskurve in einem global agierenden Technologieunternehmen
• Ein attraktives Gehalt und flexible Arbeitszeiten
• Eigenständiges Arbeiten in einem dynamischen Team
• Eine flache Hierarchie in einer Start-up-Atmosphäre
• Rabatt auf Wolt-Bestellungen
• ÖPNV-Zuschuss
• Wellness-Zuschuss (Urban Sports Club)
• Wöchentliche (virtuelle) All-Hands-Meetings und regelmäßige Teamevents
• Flexible Arbeitszeiten + 30 Tage bezahlter Urlaub

Bist du begeistert von dieser Gelegenheit, denn Du wirst...

• Mit verschiedenen Teams innerhalb der Organisation kommunizieren, um ein nahtloses Händler-Onboarding und Service-Erlebnis zu koordinieren
• Die Partner*innen über Prozesse und Abläufe per Formular, E-Mail und Telefon informieren, meisten in deutscher Sprache
• Prozesse überwachen und den Fortschritt durch Monday.com und anderer Wolt-Software verfolgen
• Unserer Systeme, Tools und Prozesse erlernen, beherrschen und verbessern

Unsere bescheidenen Erwartungen

• Du hast eine positive Einstellung und einen unternehmerischen Geist
• Du bist ein*e Problemlöser*in - Du hast Spaß daran, Probleme zu erkennen und kreative Ansätze zur Lösung von Herausforderungen zu entwickeln
• Du bist kundenorientiert – du hast eine kundenorientierte Mentalität und bist in der Lage, mit Menschen unterschiedlichen technischen Niveaus zusammenzuarbeiten
• Du hast mehrere Jahre Erfahrung im Vertrieb, Support, Operations oder Account Management
• Du bist in der Lage, dir Ziele zu setzen und diese auch zu erreichen
• Du bist organisiert, sorgfältig und verfügst über tadellose Kommunikationsfähigkeiten
• Du arbeitest gut in unabhängigen und vielfältigen Teamumgebungen
• Du bist bereit für eine Herausforderung und fühlst dich als Teamplayer wohl
• Du verfügst über analytische Fähigkeiten und kritisches Denken
• Du sprichst fließend Deutsch und Englisch (mindestens C1) – jede weitere Sprache ist ein Plus

Wolt is a Finnish technology company known for its local commerce platform. From food delivery to grocery stores and cosmetics, we make cities better places to live by connecting people with the things they need. Our Global Creative Production team is currently undergoing a massive transformation, shifting from a reactive service center to an "upstream AI-Enabled growth engine." We are moving away from simply "making ads" and toward building scalable production frameworks that empower our brand to grow 10x faster.

We are looking for a Creative Production Lead to join us at this pivotal moment. This isn't a traditional production role; you will be a key architect in our new operating model, overseeing the production of our most strategic offerings, while leading and mentoring a team of producers. If you are passionate about the intersection of high-end creative craft and cutting-edge AI automation, this is the place for you.

What you’ll be doing

As the Creative Production Lead, you will bridge the gap between ambitious brand strategy and high-performance execution. You will own the end-to-end production roadmap for key 360 initiatives, ensuring our creative assets are not only on-brand but also built for massive scale across global markets. You will be responsible for moving the team toward a "modular thinking" approach where a single concept can generate hundreds of high-performing variations.

Day-to-day in this role, you’ll:

• Lead & Mentor: Manage a team of Creative Producers, establishing workflows and standards that allow them to operate as agile generalists.
• Architect Workflows: Build and operate AI-powered production frameworks that reduce manual labor and hit our target of 70% automation in localization workflows.
• Own Brand Campaigns Production: Act as the dedicated production lead for key brand campaigns, translating briefs into structured production and timeline plans.
• Manage Stakeholders: Partner closely with Marketing, Growth, and Brand leads to prioritize resources and ensure production aligns with commercial goals.
• Drive Efficiency: Monitor key performance metrics, including cost per asset and time-to-market, ensuring we stay on target.

Our humble expectations 

• Extensive Experience: 10–15+ years in creative production or integrated campaign management, ideally within a high-growth tech environment or a progressive digital agency.
• Leadership Track Record: Proven experience leading and developing a team of producers or creative specialists.
• Operational Mastery: You are a "process person" who loves building systems and frameworks that make production predictable and scalable.
• Tech-Forward Mindset: You have a strong interest (and ideally experience) in AI-powered creative tools and generative workflows.
• Stakeholder Diplomacy: Ability to manage complex projects with multiple high-level stakeholders while maintaining high creative standards.
• Ambition & Feasibility: A sharp creative eye that knows how to balance brand ambition with what is operationally possible.

What we offer

• Shape the Future: You won’t just be filling a seat; you’ll be building the blueprint for how Wolt produces creative content for years to come.
• Innovation at Scale: Work at the forefront of AI and automation in the creative industry, moving from manual tasks to agentic workflows.
• Impact: Take ownership of strategic business priorities and see your work scale globally.
• Wolt Culture: Join a team that values ownership, heart, and a "get things done" attitude in a hybrid, flexible work environment.

Next steps

Application Review: Our TA team will review your profile to see if your experience aligns with our strategy.

TA Screen: A 30-minute introductory call to discuss your background and motivations.

Hiring Manager Interview: A deep dive into your production philosophy and leadership style with our Creative Production Lead.

Assignment & Presentation: A practical challenge where you’ll architect a production roadmap for a sample 360 brand campaign.

Final Stakeholder Loop: A chance to meet key partners from the Brand and Growth teams.

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

At Wolt, world-class customer service isn’t an afterthought, it’s at the heart of everything we do 💙 We’ve built our reputation on delivering fast, thoughtful, and high-quality support, and we’ve done that by investing deeply in our own technology. Rather than just reacting to problems, we aim to solve them before our customers and partners even notice. Behind the scenes, that means building systems that scale globally, handle real-world complexity, and empower support teams to do their very best work. 

This is where the Multilingual Intelligence & Resolution Automation (MIRA) team comes in. The team is on a mission to make customer support truly borderless. We’re building intelligent, AI-powered systems used across Wolt, DoorDash, and Deliveroo, including a real-time translation engine that supports seamless conversations across 20+ languages. Processing hundreds of requests per minute and powered by modern cloud infrastructure and state-of-the-art LLMs, this system enables borderless support and helps create experiences that feel natural, human, and native, no matter where you are in the world. And we’re only just getting started. 🚀

What you’ll be doing

• Design, build, and operate scalable backend services powering real-time, customer-facing systems
• Develop and evolve AI-powered translation capabilities using LLMs in production
• Help build the tooling and infrastructure needed to evaluate models across quality, latency, and cost
• Collaborate closely with product, applied science, frontend, and platform teams to turn complex support problems into robust user-facing systems
• Take ownership of technical decisions and help shape the architecture and future direction of the system
• Improve the performance, reliability, and operational readiness of services handling real production traffic
• Continuously explore better ways of working, including leveraging AI tools to improve development workflows

Our humble expectations

• 👉 You have solid experience designing, building, and integrating quality software (microservices) at scale within a complex domain.
• 👉 You have strong backend development skills in Python or Go (interest in other tech is highly appreciated)
• 👉 You actively leverage modern AI tools (such as GitHub Copilot, Claude, ChatGPT or similar) to enhance your productivity, code quality, and day-to-day development workflow.
• 👉 You have strong technical leadership skills.
• 👉 You have experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (such as DataDog), and database technologies (SQL and NoSQL).
• 👉 Your stakeholder management skills are excellent.
• 👉 You're a pragmatic problem-solver with a growth mindset, eager to step outside your comfort zone and continuously learn.
• 👉 You're comfortable working with real-world data and its nuances.

What we offer

• A chance to build something that truly matters, technology that enables people to connect and solve problems across languages and borders
• The opportunity to work with AI and LLMs in real, high-impact production use cases
• Flexibility to work from Helsinki or Tallinn (hybrid), or remotely within Finland or Estonia
• Being part of a global engineering organization of 2000+ people, we aim to build none other than the best-in-the-world engineering team here.
• You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind, and keep in mind that Luke was Yoda’s greatest achievement.

🙌 Join us for an exciting journey of creating technology that brings joy, simplicity, and earnings to the neighbourhoods of the world!

Role background

At Wolt, we're committed to ensuring the success of our Merchant Partners while delivering exceptional value to our consumers. We're seeking a proactive and organized Deals Program Manager to optimize our Restaurant Promotions and Deals process. In this pivotal role, you will streamline operations, manage campaigns, and foster collaborations with internal and external stakeholders. As our business expands, the need for a dedicated team member to innovate and optimize our deals framework becomes integral to our sustained success. 

You’re excited about this opportunity because you will…

• Own planning and execution of local and countrywide discount campaigns
• First point of contact for promo/campaign related topics for account management organisation
• Joined ownership of in-App visibility with marketing 
• DRI for platformwide promo campaigns (internal stakeholder management, preparing and communicating promo campaign briefs, lead list creation, progress tracking + post campaign analysis)
• Formulating Data based promo recommendations and guidelines to be shared in pitch decks + performance review
• Ensure Promotions are effectively shown in our Discovery page
• Experiment with automated mails to streamline communication processes
• Develop campaign frameworks for monthly promotions, design relevant acquisition strategies, and act as a liaison between Marketing and Account Management teams
• ​​Collaborate with Product Teams to refine and enhance the deals process.
• Provide feedback, perform quality checks, and execute various deals experiments to drive innovation

Qualifications:

• Experience in project management, operations, or a similar role with a focus on process optimization.
• Proficiency in project management tools like Monday.com or similar platforms.
• Strong problem-solving skills, attention to detail, and a service-oriented approach.
• Excellent communication skills and the ability to work efficiently with tight deadlines.
• Strong presentation skills
• Fluency in English; B1 level German or higher
• Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI) or data-driven decision-making
• Advanced Microsoft Excel / Google Sheets knowledge

What we offer:

• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities
• Flexible working hours policy + 30 days of paid vacation
• Cool office in the heart of Berlin
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee and fruits in the office
• Urban Sports Club membership subsidy
• BVG job ticket subsidy
• Weekly all-hands meetings and regular team events

Additional information:

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely fun team, then click below to apply and get the conversation going!

About Wolt

At Wolt, we’re building the leading local commerce platform across Europe and Asia,  helping people discover and get what they need, quickly and reliably.

We’re now taking the next step: building a world-class Retail Media ecosystem across 30+ countries, helping brands and merchants connect with millions of customers through relevant, high-performing advertising and promotions.

About the role

We’re looking for a Regional Lead, Ads & Promotions to drive performance across our North region (a cluster of key European markets).

You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.

What you’ll be doing

• Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
• Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
• Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
• Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
• Build and roll out playbooks and ways of working that reduce performance gaps across markets
• Identify growth opportunities and performance issues using data, and take action to improve results
• Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams

🧠 What we’re looking for

Must have

• 8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
• Proven track record of driving revenue across multiple markets
• Strong commercial mindset with focus on growth and performance
• Experience working across Sales, Product, and Operations
• Data-driven with strong problem-solving skills
• Comfortable in fast-paced, evolving environments

Nice to have

• Experience in retail media, food delivery, or marketplace businesses
• Exposure to self-serve platforms, promotions, or CRM
• Experience scaling SMB / long-tail segments
• Familiarity with AI-driven tools or automation

📈 What success looks like

• Your region consistently meets or exceeds revenue targets
• Strong improvements in adoption, conversion, and productivity
• Reduced performance gaps across markets
• High adoption of new products and initiatives
• Execution becomes scalable and predictable

🌍 Why this role matters

We’re scaling Ads & Promotions into a key growth engine for Wolt globally.

You’ll play a critical role in:

• Driving our $400M+ Ads & Promotions ambition
• Building scalable ways of working across markets
• Turning strategy into consistent, repeatable execution

🤝 Why join Wolt?

• Own a high-impact, multi-country business
• Work at the intersection of Ads, Promotions, AI, and marketplace growth
• Be part of building a category-defining retail media network
• Collaborate with strong teams across Product, Data, and Commercial

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores, and other local shops delivered to your home or office. Our mission is to make cities better by empowering and growing local commerce.

We are now looking for an Enterprise Sales Manager to join our Retail team in Germany. In this role, you will play a critical part in driving Wolt’s growth within the Enterprise retail segment, owning complex sales cycles and building long-term strategic partnerships with some of the largest retailers in the market.

What you’ll be doing:

As an Enterprise Sales Manager, you will be responsible for owning the full sales lifecycle for a portfolio of strategic retail accounts—from pipeline generation through to deal closing and long-term account growth. You will operate in a highly cross-functional environment, working closely with internal stakeholders while engaging senior decision-makers on the client side.

Day-to-day in this role you’ll:

• Own end-to-end sales execution for Enterprise retail accounts, including pipeline development, negotiation, and deal closure  
• Build and manage a strong pipeline (3–5x quota), ensuring consistent deal flow and high conversion rates  
• Lead complex negotiations with C-level and senior stakeholders across large retail organizations  
• Develop and execute account plans to drive long-term growth, retention, and expansion  
• Collaborate cross-functionally with Operations, Product, Marketing, Finance, and Legal to structure and implement deals  
• Drive data-informed decision-making using pipeline analytics, forecasting tools, and performance metrics  
• Leverage AI tools for deal prioritization, account research, and forecasting accuracy  
• Ensure smooth handovers from signed deals to operational teams, minimizing friction and accelerating time-to-launch  

Our humble expectations:

• 5+ years of experience in Retail, E-commerce, Marketplace, or Omnichannel environments  
• Strong track record in Enterprise B2B sales, including ownership of pipeline, deal closing, and revenue targets  
• Proven experience managing long and complex sales cycles with multiple stakeholders  
• Excellent negotiation and stakeholder management skills, including C-level engagement  
• Strong commercial and financial acumen (pricing, unit economics, deal structuring)  
• Ability to operate in ambiguous, fast-paced environments and drive deals forward independently  
• Data-driven mindset with experience in pipeline management and forecasting  
• Strong cross-functional collaboration skills  

Nice to have:

• Experience in Grocery, Drugstore, or Brick & Mortar Retail  
• Exposure to marketplace or platform-based business models  
• Familiarity with logistics or last-mile delivery models  
• Experience leveraging AI or automation in sales or revenue operations  

What we offer:

At Wolt, you’ll be part of a high-growth, entrepreneurial environment where you can have a real impact on how local commerce evolves. This role offers a unique opportunity to work with some of the largest retail players in Germany and shape strategic partnerships at scale.

You’ll gain:

• Ownership of high-impact Enterprise accounts and deals  
• A collaborative, cross-functional environment with strong support from central teams  
• Exposure to cutting-edge tools, including AI-driven sales and analytics capabilities  
• Opportunities for professional growth in a rapidly scaling international company  
• A culture that values autonomy, accountability, and continuous learning  

Next steps:

After submitting your application, our Talent Acquisition team will review your profile and get in touch if there’s a match. The process typically includes an initial screening conversation, followed by interviews with the hiring manager and key stakeholders, and a case or practical assessment.

We aim to keep the process efficient and transparent, ensuring you have a clear understanding of both the role and Wolt’s way of working at every stage.

At Wolt, we create technology that brings joy, simplicity and earnings to neighborhoods of the world. As part of that mission, we’re building a unified platform designed to power DoorDash, Wolt, Deliveroo, and future growth. The primary computing platform is mainly a code execution framework that lets product teams compose business logic into graphs, while the team owns the platform, runtime, and operational experience.

We’re now looking for an Engineering Manager to lead our EU-based Computing Platform team. This is a team of 5 engineers working on a foundational, mission-critical platform that helps simplify backend development at scale by reducing operational overhead for product teams and making cross-team changes easier to build, test, and ship. In this role, you’ll grow the team, shape the roadmap, and work closely with product and platform partners and your manager to make the Computing Platform more reliable, performant, and easier to adopt across Wolt, Deliveroo and DoorDash.

What you’ll be doing

This is a high-impact engineering leadership role at the intersection of platform strategy, people leadership, and execution. You’ll lead a team building core capabilities that help engineers ship business logic without owning the burden of running services themselves. Success in this role means growing a strong team, driving clear priorities, and delivering platform improvements that make the Computing Platform easier for developers, and safer, faster and more reliable to use at massive scale.

Day-to-day in this role you’ll:

• Lead, mentor, and grow a team of engineers, creating clarity, strong execution habits, and a healthy engineering culture.
• Own the team’s roadmap and delivery across core Computing Platform areas such as performance, scaling and resource management, I/O optimization, integrations, developer experience, and observability.
• Partner closely with adjacent platform teams and product domains onboarding to Pedregal, turning their needs into platform capabilities and smoother adoption paths.
• Guide architectural and technical decisions for the Computing Platform runtime and developer-facing APIs, balancing reliability, simplicity, and long-term extensibility.
• Raise the bar on operational excellence by improving reliability, debuggability, and support for teams running production workloads on the Computing Platform.
• Help shape the next phase of the Computing Platform as a foundational platform for Wolt, Deliveroo and DoorDash through hiring, prioritization, cross-team alignment, and org leadership.

Our humble expectations

• At least 3+ years of solid experience as an engineering manager, including directly leading and growing a team of engineers in a fast-paced environment.
• At least 5+ years of strong background in backend, infrastructure, product or platform engineering, and good technical judgment when working with distributed systems, runtime platforms, or developer-facing infrastructure.
• You know how to turn an ambitious platform vision into clear priorities, pragmatic execution plans, and reliable delivery.
• You’re comfortable working across team boundaries and partnering with engineering, product, and platform stakeholders to drive alignment and adoption.
• You care deeply about people leadership and know how to coach engineers, create clarity, and build a healthy, high-performing team culture.
• You hold a high bar for engineering quality, reliability, and operational excellence, and can help teams navigate production challenges with calm and structure. 

What we offer

This is an opportunity to lead a foundational platform team working on one of the most important backend building blocks. The Computing Platform is designed to simplify how engineers build and operate business logic at scale, and the work of this team has the potential to influence developer productivity, system reliability, and platform adoption across Wolt, Deliveroo and DoorDash.

You’ll get to work on meaningful engineering leadership challenges with broad scope: growing a strong team, shaping technical direction, and helping define how mission-critical compute platform evolves as more domains onboard. If you’re excited by high-leverage platform work, complex distributed systems problems, and the chance to have impact far beyond a single product surface, this is a rare role to step into.

Du bist äußerst detailorientiert und verfügst über exzellente Kommunikationsfähigkeiten? Du arbeitest gerne in funktionsübergreifenden Umfeldern, übernimmst Verantwortung und löst komplexe Herausforderungen strukturiert und proaktiv? Wenn das nach Dir klingt, würden wir uns sehr gerne mit Dir austauschen!

Hintergrund der Rolle

Unser Retail Onboarding Team (ReOB) ist das Herz und die Seele von Wolt. Wir stellen sicher, dass wir alle unsere Retail-Partnerinnen durch ein nahtloses, skalierbares Onboarding-, Menü- und Katalogerlebnis nachhaltig auf Erfolgskurs bringen. Dabei vereint ReOB operative Exzellenz in Onboarding & Kommunikation mit datengetriebener Menüpflege sowie Elementen des Category Managements.
Mit dem kontinuierlichen Wachstum von Wolt steigt auch die Komplexität unserer Prozesse und Anforderungen. Als Senior-Mitglied des Retail Onboarding Teams übernimmst Du eine Schlüsselrolle in der Steuerung, Optimierung und Skalierung unserer Onboarding Engine im deutschen Markt. Du arbeitest eng mit internen Teams sowie großen Retail-Partnerinnen (z. B. Key Accounts wie Edeka) zusammen und stellst sicher, dass wir sowohl Geschwindigkeit als auch Qualität im Onboarding maximieren.

Was wir bieten:

Die Möglichkeit, in einem internationalen Umfeld maßgeblich an etwas Außergewöhnlichem mitzuwirken
Eine steile Lern- und Entwicklungskurve in einem global agierenden Technologieunternehmen
Ein attraktives Gehalt sowie flexible Arbeitszeiten
Hohe Eigenverantwortung und Gestaltungsspielraum in einem dynamischen Team
Flache Hierarchien in einer skalierenden Start-up-Atmosphäre
Rabatt auf Wolt-Bestellungen
ÖPNV-Zuschuss
Wellness-Zuschuss (Urban Sports Club)
Wöchentliche (virtuelle) All-Hands-Meetings und regelmäßige Teamevents

Flexible Arbeitszeiten + 30 Tage bezahlter Urlaub

Bist Du begeistert von dieser Gelegenheit, denn Du wirst…

Die End-to-End-Verantwortung für das Onboarding von Retail-Partnerinnen übernehmen – von der ersten Kommunikation bis zum erfolgreichen Go-Live
Partnerinnen aktiv onboarden, trainieren und auch vor Ort schulen, um ihren langfristigen Erfolg auf Wolt sicherzustellen
Fotoshootings koordinieren sowie externe Ressourcen für Dateneingabe und Katalogerstellung steuern
Menüs und Sortimente pflegen, strukturieren und optimieren – mit einem starken Fokus auf Datenqualität und Effizienz (Excel ist ein zentraler Bestandteil Deiner täglichen Arbeit)
Die Qualität von Produktdaten und Katalogen sicherstellen und kontinuierlich verbessern
Eng mit Sales, Account Management und weiteren Stakeholdern zusammenarbeiten, um Engpässe im Onboarding-Funnel zu identifizieren und zu beseitigen
Als zentrale Schnittstelle proaktiv Hindernisse adressieren und die Onboarding-Geschwindigkeit maßgeblich steigern                                                                                                               Prozesse analysieren, verbessern und durch den Einsatz neuer Technologien skalierbarer gestalten

Unsere Erwartungen

Du bringst eine ausgeprägte Ownership-Mentalität sowie unternehmerisches Denken mit und arbeitest eigenständig mit minimaler Anleitung
Du bist strukturiert, detailorientiert und gehst Aufgaben proaktiv und lösungsorientiert an
Du bist kommunikationsstark (Deutsch & Englisch, schriftlich und mündlich) und fühlst Dich im Austausch mit unterschiedlichen Stakeholdern – auch auf Senior-Level – sicher
Du hast keine Scheu, zum Hörer zu greifen, Stakeholder zu challengen und Themen aktiv voranzutreiben
Du verfügst über mehrere Jahre Erfahrung (idealerweise 4+ Jahre) in Sales, Account Management, Operations oder Customer Support
Du arbeitest gerne datengetrieben und sicher mit Excel und/oder Google Sheets – und hast Lust, Deine Fähigkeiten weiter auszubauen
Du besitzt ausgeprägte analytische Fähigkeiten und eine “bias for action”-Mentalität mit Fokus auf Impact
Du arbeitest effektiv in funktionsübergreifenden Teams und treibst Zusammenarbeit aktiv voran

English:

Are you highly detail-oriented, with outstanding communication skills? Do you thrive in cross-functional environments, take ownership, and approach complex challenges in a structured and proactive way? If this sounds like you, we'd love to connect!

Background of the role

Our Retail Onboarding Team (ReOB) is the heart and soul of Wolt. We ensure that all our retail partners are set up for long-term success through a seamless, scalable onboarding, menu, and catalog experience. ReOB combines hands-on onboarding & communication with data-driven menu management and elements of category management.
As Wolt continues to grow, so does the complexity of our operations. As a Senior member of the Retail Onboarding team, you will play a key role in driving, optimizing, and scaling our onboarding engine in the German market. You will work closely with internal teams as well as major retail partners (e.g. key accounts like Edeka), ensuring we maximize both speed and quality.

What we offer

The opportunity to play a key role in shaping something exceptional in an international environment
A steep learning and growth curve in a global technology company
An attractive salary and flexible working hours
High ownership and autonomy within a dynamic team
A flat hierarchy in a scaling start-up environment
Discount on Wolt orders
Public transport allowance
Wellness allowance (Urban Sports Club)
Weekly (virtual) all-hands meetings and regular team events
Flexible working hours + 30 days paid holiday

Are you excited about this opportunity because you will…

Own the end-to-end onboarding of retail partners – from first contact to successful go-live
Actively onboard, train, and support merchants, including conducting on-site training when needed
Coordinate photoshoots and manage external workforce for data entry and catalog creation
Edit, structure, and optimize menus and assortments, with a strong focus on data quality (Excel is a core part of your daily work)
Ensure high-quality product data and continuously improve catalog standards
Collaborate closely with Sales, Account Management, and other stakeholders to remove bottlenecks across the onboarding funnel
Act as a central driver of onboarding velocity by proactively identifying and resolving roadblocks
Analyze and improve workflows, leveraging new technologies to scale operations

Our expectations

You demonstrate strong ownership and an entrepreneurial mindset, working independently with limited guidance
You are structured, detail-oriented, and proactive in solving problems
You have excellent communication skills in German and English (written and verbal), and are confident working with senior stakeholders internally and externally
You are not afraid to pick up the phone, challenge stakeholders, and drive execution
You bring several years of experience (ideally 4+ years) in sales, account management, operations, or customer support
You are comfortable working with data and Excel/Google Sheets, and are eager to further develop these skills
You have strong analytical and problem-solving skills with a clear bias for action and impact
You thrive in cross-functional environments and actively drive collaboration

The Global Support team drives Wolt’s long-term strategy, scalable processes, and sustainable business models across our 30+ markets. We work closely with regional teams, and functional leaders across Product, Analytics, Legal, Other Global functions and more to execute high-impact, company-wide initiatives.

We’re looking for a Strategy & Operations Manager to join our Global Support team. In this role, you will redefine how we collect, analyze, and act on refunds and contact rate, working closely with regional and product teams to improve customer experience - ensuring their voices shape our decisions and initiatives. 

Strategy and Operations Managers are critical in standardising and improving our operating models across our markets. To be successful in this role is to have an impact across multiple markets in a way that positively impacts our overall customer experience and helps us become more financially efficient as a business. 

What you’ll be doing

The Employee’s duties and responsibilities include among other things:

• Optimize Contact Rate Reduction: Systematically analyze and address key drivers of customer support inquiries. Develop and implement high-impact process improvements, prioritize automation opportunities, and collaborate with the Support Product team to enhance self-service solutions.
• Drive Data-Backed Operational Excellence: Establish and refine KPIs to monitor performance, conduct deep-dive analyses to identify trends, and generate actionable insights that inform strategic decisions.
• Strategic Stakeholder Engagement: Build and maintain strong partnerships with Regional Support, Product, Analytics, Merchant Operations, and Delivery Operations teams to drive alignment on key business objectives.
• Expand Outsourcing Capabilities: Strategically assess and implement internal and external outsourcing opportunities to optimize cost, efficiency, and service quality.
• Ensure Agile Response to Business Needs: Maintain a proactive and flexible approach to addressing urgent operational challenges—whether responding to performance fluctuations in specific markets, supporting new product launches, or facilitating entry into new markets.
• Scale Wolt’s Operational Model: Identify and execute opportunities to enhance tools, products, and workflows across functions, ensuring operational efficiency and scalability as the business grows.

Qualifications 

• Experience in Strategy & Operations – 4+ years of experience in business development, strategy, or operations, with a track record of driving growth, optimizing processes, and leading cross-functional initiatives in a fast-paced environment. Experience in tech, support, or delivery is a plus, but not required
• Data-driven & Analytical – Strong skills in analytics, research, and problem-solving. You use data to drive strategy, monitor performance, and uncover improvement opportunities.
• Project Management & Execution – Ability to lead projects, work cross-functionally, and manage multiple priorities. You thrive in structured problem-solving and have a bias for action.
• Excellent Communication – Strong storytelling and data-backed decision-making. You communicate insights and strategic visions clearly at all levels.
• Stakeholder Management – Experience working with regional teams, product managers, and leadership to drive alignment and impact.
• Tooling –  Proficiency in Looker, SQL, or similar business analytics tools to extract insights and drive action is a plus.
• Additional Requirements – Fluency in English and valid EU work authorization. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙