At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Tražiš dinamičan posao u inovativnoj trgovini bez blagajne i bez direktnog kontakta s kupcima? 🚀
Pridruži se našem timu Wolt Marketa u Zagrebu i budi dio budućnosti maloprodaje! Očekuje te rad u Wolt Marketima (dark store) gdje pripremaš online narudžbe i pomažeš da kupci dobiju proizvode brzo i točno.
📌 Što ćeš raditi?
✅ Obrada online narudžbi putem aplikacije 📲 ✅ Zaprimanje i skladištenje robe 🏪 ✅ Održavanje točnosti zaliha i označavanje proizvoda 🔄 ✅ Održavanje radnog prostora i praćenje HACCP standarda 🛒 ✅ Rad u timu i brza komunikacija 📢
👌 Što tražimo?
🔹 Odlične organizacijske vještine i preciznost 🔹 Brzinu, snalažljivost i sposobnost rješavanja više zadataka odjednom 🔹 Dobro razumijevanje korisničkog iskustva 🔹 Otvorenost za rad u digitalnim aplikacijama 🔹 Poželjno iskustvo u sličnom poslu ili iskustvo rada u trgovini 🔹 Minimalno srednja stručna sprema 🔹 Poznavanje hrvatskog i engleskog jezika
🎁 Što ti nudimo?
💰 Početna bruto plaća je 1.388,40 €, plus 50% dodataka za noćne i vikend smjene, a što duže ostaneš s nama, to će i tvoja plaća rasti! 🚀 🍽️ Naknada za prehranu 🚆 Pokriveni troškovi javnog prijevoza (do 110 €) 📈 Mogućnost napredovanja na Shift Lead poziciju 🏖️ Minimalno 25 dana godišnjeg odmora + dodatni plaćeni dani 🏋️ Mogućnost korištenja PassSport programa 🎄 Božićnica + ostali benefiti iz kolektivnog ugovora za trgovine 📚 Strukturirano mentoriranje i obuka od 3 tjedna 🎉 Timska druženja i odlična radna atmosfera
⏰ Radno vrijeme
📆 5-dnevni radni tjedan, s mogućnošću povezivanja slobodnih dana 🕗 Smjenski rad (jutarnja i popodnevna smjena) 🚫 Ne radimo blagdanima!
🎓 Kako izgleda uvođenje u posao?
📌 Prva 3 tjedna radit ćeš uz trenera u stvarnom okruženju 📌 Mentorstvo od strane Team Leada 📌 Edukacije, treninzi i radionice za usavršavanje vještina
🔵 Zainteresiran/a? Prijavi se odmah!
💾 Molimo priloži životopis u PDF formatu.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. Now, together with DoorDash, we’re building a global leader in our industry.
The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!
The Category Manager is responsible for building and managing the assortment and trading plan including pricing and promotions, as well as building relationships with suppliers and managing the category performance in Croatia. The Category Manager has full ownership of category performance across assigned categories.
What you’ll be doing
Having full ownership of assigned category performance, including forecasting, monitoring, and reporting on the business.
Contributing to driving projects and trading strategy to achieve business goals.
Defining and continuously updating the assortment at store level to meet customer needs and optimise order economics.
Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
Influencing category design, contributing to new product groups, and improving customer experience to deliver growth.
Creating business plans for new opportunities and developing and executing project plans incorporating merchandising and pricing strategies.
Working cross functionally with counterparts in stock management, content, operations, marketing, finance, and retail systems to operate and grow the business.
Continually improving and automating manual processes to enable the team to scale better as the business grows.
Identifying performance gaps and implementing corrective actions to improve availability, sell through, margin, and waste.
Our humble expectations
Experience in grocery retail, category management, key account management, consulting, or a similar commercial environment with a proven track record of delivering results ideally with strong exposure to fresh categories.
Strong experience in supplier negotiations and commercial planning.
Strong analytical skills and ability to translate data into actionable insights.
Ability to think both strategically and operationally with high attention to detail.
Strong communication skills and experience negotiating with internal and external stakeholders.
Excellent skills in G Suite or MS Office (especially Excel).
Full professional proficiency in English and Croatian.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply and submit your English CV/resume today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re building the leading local commerce platform across Europe and Asia, helping people discover and get what they need, quickly and reliably.
We’re now taking the next step: building a world-class Retail Media ecosystem across 30+ countries, helping brands and merchants connect with millions of customers through relevant, high-performing advertising and promotions.
About the role
We’re looking for a Regional Lead, Ads & Promotions to drive performance across our Central region (a cluster of key European markets).
You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.
What you’ll be doing
Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
Build and roll out playbooks and ways of working that reduce performance gaps across markets
Identify growth opportunities and performance issues using data, and take action to improve results
Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams
🧠 What we’re looking for
Must have
8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
Proven track record of driving revenue across multiple markets
Strong commercial mindset with focus on growth and performance
Experience working across Sales, Product, and Operations
Data-driven with strong problem-solving skills
Comfortable in fast-paced, evolving environments
Nice to have
Experience in retail media, food delivery, or marketplace businesses
Exposure to self-serve platforms, promotions, or CRM
Experience scaling SMB / long-tail segments
Familiarity with AI-driven tools or automation
📈 What success looks like
Your region consistently meets or exceeds revenue targets
Strong improvements in adoption, conversion, and productivity
Reduced performance gaps across markets
High adoption of new products and initiatives
Execution becomes scalable and predictable
🌍 Why this role matters
We’re scaling Ads & Promotions into a key growth engine for Wolt globally.
You’ll play a critical role in:
Driving our $400M+ Ads & Promotions ambition
Building scalable ways of working across markets
Turning strategy into consistent, repeatable execution
🤝 Why join Wolt?
Own a high-impact, multi-country business
Work at the intersection of Ads, Promotions, AI, and marketplace growth
Be part of building a category-defining retail media network
Collaborate with strong teams across Product, Data, and Commercial
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
As the Regional Retail Operations Excellence Specialist, you will be the subject-matter expert driving operational excellence across Croatia, Slovenia, Serbia, North Macedonia and Bulgaria. Your goal is to improve our partners’ Perfect Order Fulfillment Ratio (POFR) by reducing Orders with Unfulfilled Items (UFI) and Merchant Cancellations.
You will build connections and deep knowledge up from the venue-level, support Account Managers in ops excellence topics, and act as the bridge between stores, Wolt, and your regional counterparties.
Day-to-day in this role you’ll:
Operational Projects
Manage local rollout of global initiatives and new operational products and processes (e.g. substitutions, inventory adjustments, Picker Application updates) and ensure partner readiness
Run pilots and share learnings globally to improve picking efficiency, inventory management and item data quality
Conceptualize and project manage initiatives that will improve country and partner operational efficiency and fulfillment reliability (picker incentive programmes, implementation of picking routes etc)
Performance Management
Track and analyse Perfect Order Fulfillment Ratio, and its most important sub-drivers
Identify root causes for low operational performance and define actionable improvement plans together with partners and their Account Managers
Distinguish between behavioural, process, and data/integration-driven performance issues
Lead recurring operational reviews with major merchants and follow up on agreed actions
In-Store Operations & Training
Build and maintain strong relationships with store managers and regional managers
Conduct regular store visits, staff training, and picker coaching making sure all venues are working based on best proven practices.
Cross-Functional Collaboration
Work closely with Regional Ops Heads, Product, Support and other functions on key topics like substitutions, data accuracy, and venue unavailability reduction
Influence merchant leadership to prioritize operational excellence alongside commercial goals
Knowledge Sharing
Document best practices, wins, and challenges efficiently in country forums
Support peers across regions by proactively sharing learnings including to leverage AI tools to scale your own expertise to other partners and countries
Our humble expectations
2-5 years of experience in retail, supply and operations management, account management or similar field roles in ecommerce
Strong analytical mindset; comfortable with data tools (Excel, Looker, or similar).
Excellent communication and stakeholder management skills; while having the ability to lead their own work and taking initiative
Hands-on, proactive, and comfortable working both on-site and cross-functionally online
Open for travel to Bulgaria, North Macedonia, Serbia and Slovenia
Fluent in English, Croatian
What we offer
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.