Role Overview:

The Senior Workday Platform Engineer – Absence (P4) is responsible for owning the design, configuration, and continuous evolution of Workday Absence capabilities as part of SIE’s global People Technology platform.

This role serves as a senior technical leader within People Technology Services (PTS), with primary ownership of the Absence domain. The role is accountable for ensuring that absence-related solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery.

The role works closely with Human Resources partners to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.

Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The Senior Engineer partners with Product, Integration, Data, and Architecture colleagues to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.

This role is suited for individuals who combine deep expertise in Workday Absence with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.

What you'll be doing:

Domain Ownership & Platform Leadership (Absence)

• Own the Workday Absence domain globally, including configuration design, system behavior, and ongoing evolution
• Lead the design and implementation of complex absence solutions in partnership with Human Resources partners, ensuring alignment with policy, regulatory requirements, and operational realities, including:
• Absence plans, accrual calculations, and eligibility rules
• Leave of absence processes and event-driven workflows
• Country-specific and policy-driven configurations
• Partner directly with Human Resources to interpret policies, validate requirements, and ensure system configurations accurately reflect intended business outcomes
• Define and implement configuration design patterns that ensure scalability, reusability, and maintainability
• Act as the primary technical authority for absence-related design decisions, guiding trade-offs between business requirements, system constraints, and long-term sustainability
• Ensure alignment of absence configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)

Solution Design & Delivery Leadership

• Engage with Human Resources partners to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
• Lead end-to-end delivery of complex absence-related initiatives, including design, build, testing, and deployment readiness
• Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
• Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
• Support and guide P3 analysts in solution design and configuration, ensuring alignment with platform standards

Platform Engineering & Cross-Domain Contribution

• Contribute to broader Workday platform design and configuration across additional domains (e.g., Core HCM, Compensation, Talent, Performance)
• Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
• Participate in platform-level design discussions, influencing architecture, standards, and ways of working
• Ensure absence-related solutions integrate effectively with upstream and downstream systems

Data, Reporting & Downstream Integrity

• Design and supervise reporting solutions and calculated fields supporting absence and related processes
• Ensure absence data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
• Ensure data accuracy, integrity, and consistency across absence configurations and downstream consumers
• Validate and test complex scenarios, including edge cases across regions, policies, and lifecycle events

Platform Reliability & Continuous Improvement

• Ensure reliability and stability of absence-related processes through proactive issue identification and root cause resolution
• Identify systemic issues and drive structural improvements to platform design and configuration practices
• Lead initiatives to simplify, standardize, and improve absence-related configurations
• Contribute to evolving platform standards, governance models, and configuration frameworks

Governance, Compliance & Standards

• Ensure alignment to global PTS design standards, governance practices, and engineering principles
• Ensure absence configurations meet data privacy, security, and audit requirements
• Contribute to documentation standards, testing practices, and release management processes

What we're looking for:

• 8+ years of experience with enterprise platforms, including considerable hands-on experience with Workday
• Demonstrated expertise in designing and implementing Workday Absence solutions, including accruals, eligibility rules, and leave processes
• Ability to own and lead complex configuration domains, including defining design patterns and standards
• Strong understanding of absence-related business processes across multiple regions and regulatory contexts
• Demonstrated ability to translate sophisticated business rules and policies into scalable, maintainable system configurations
• Proven track record of fixing and resolvisophisticatedlex configuration issues, including calculation logic and system behavior
• Hands-on experience developing Workday reports and calculated fields used in production environments
• Experience working across multiple Workday domains and understanding cross-domain dependencies
• Ability to guide and mentor other analysts in solution design and delivery

Preferred Qualifications

• Familiarity with payroll processes and downstream integrations related to absence
• Experience with Workday Security configuration
• Exposure to integrations (e.g., EIB, Core Connectors)
• Experience contributing to platform architecture, standards, or governance frameworks
• Experience working in global, matrixed enterprise environments

Profile

• Deep domain knowledge of Workday Absence, with the ability to lead sophisticated, rules-based configuration design
• Strong systems thinker who understands cross-domain and downstream impacts
• Ability to navigate sophisticated or ambiguous HR requirements and translate them into precise system configurations
• Operates as a technical leader, inspiring others while remaining hands-on where needed
• High attention to detail, with a focus on precision, data integrity, and system reliability
• Practical and delivery focused, balancing complexity, accuracy, and sustainability
• Effective communicator who can translate between policy, business needs, and technical implementation
• Demonstrates strong ownership, accountability, and commitment to high-quality outcomes
• Comfortable engaging with Human Resources partners, with the ability to translate policy and business needs into structured system solutions
• Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities

Role Overview:

The People Technology Integration Engineer, Workday is responsible for designing, building, and evolving integration and data solutions across SIE’s global Workday platform and broader HR technology ecosystem.

This role operates as an independent contributor within People Technology Services, owning the design and delivery of scalable, secure, and reliable system integrations. The role focuses on enabling seamless data movement, system connectivity, and interoperability across platforms, ensuring that integrations are maintainable, performant, and aligned with architectural standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of integration capabilities and the stability of core data flows. The Integration Engineer partners closely with Platform Engineers, Product Managers, and Data teams to deliver cohesive, end-to-end technology solutions.

This role is suited for individuals with strong technical depth who are motivated to build and improve integration architecture and data pipelines within an enterprise environment.

What you'll be doing:

Integration Engineering & Solution Design

• Design, build, and implement scalable integration solutions across the Workday platform and connected systems, including:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Define and apply integration design patterns that promote scalability, reusability, and maintainability
• Design secure and reliable data flows, including transformation logic, orchestration, and error handling
• Evaluate integration approaches and make informed design decisions, balancing business needs, system constraints, and long-term sustainability
• Own end-to-end delivery of integration solutions, including design, build, testing, and deployment readiness

Integration Architecture & Platform Connectivity

• Contribute to the design and evolution of integration architecture across the People Technology ecosystem
• Ensure consistent patterns for system connectivity, data exchange, and interface design
• Document integration designs, data flows, and technical architecture to support maintainability and governance
• Collaborate with multi-functional teams to enable seamless end-to-end system interactions

Data Engineering & Reporting Solutions

• Design and deliver data extracts, reporting solutions, and document generation capabilities (e.g., BIRT, Docs for Layouts) as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support integration and reporting use cases
• Ensure data accuracy, integrity, and consistency across integrations and downstream systems

Platform Reliability & Operations

• Maintain reliability of integration pipelines through proactive monitoring, issue diagnosis, and resolution
• Identify root causes of failures and implement structural improvements to enhance stability and performance
• Optimize integrations for performance, scalability, and fault tolerance
• Partner with team members to prioritize enhancements and manage competing demands

Delivery & Agile Execution

• Translate business and technical requirements into well-defined integration solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles
• Execute and support testing activities (unit, integration, UAT), ensuring end-to-end data validation
• Collaborate with Platform Engineers and functional partners to deliver integrated, cross-domain solutions

Governance, Security & Quality

• Ensure all integration solutions meet data privacy, security, and audit requirements
• Implement secure data exchange practices, including encryption, authentication, and secure file transfer (e.g., SFTP)
• Follow established governance, release management, and change control practices
• Ensure integration solutions align with platform architecture and engineering standards
• Contribute to improving integration standards, documentation, and engineering practices

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including design and delivery of Workday integrations
• Demonstrated experience building and deploying integrations using:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Proven track record to design and troubleshoot integration solutions, including data transformation, interface logic, and failure handling
• Experience implementing secure data exchange mechanisms, including encryption and secure file transfer
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) and calculated fields
• Solid understanding of the Workday Core HCM data model and data flows across integrations and business processes
• Experience translating requirements into scalable technical solutions, including evaluating trade-offs between speed, complexity, and maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific integrations and technical components

Preferred Qualifications

• Experience with Workday Orchestrate
• Familiarity with Workday Security model
• Exposure to Workday functional domains (e.g., Absence, Compensation, Talent)
• Experience working within global enterprise environments across multiple regions
• Experience contributing to integration standards, architecture, or engineering practices

Profile

• Strong engineering approach with deep technical expertise in integrations and data movement
• Operates independently while aligning with architectural standards and team practices
• Meticulous with a focus on data integrity, system reliability, and scalability
• Practical and delivery-focused, balancing speed, quality, and long-term sustainability
• Effective communicator who can bridge technical and functional perspectives
• Comfortable working in an evolving environment, with a willingness to expand into new tools and technologies
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual capability and team outcomes

Role overview:

The Manager, People Technology Platform Engineering (Workday) is responsible for leading a team of Platform and Integration Engineers and being responsible for the design, delivery, and continuous evolution of SIE’s global Workday platform.

Working with the Director, People Technology Services, this role combines people leadership with platform accountability, ensuring that the team delivers scalable, reliable, and well-architected solutions across the People Technology ecosystem. The role is responsible for shaping how the platform is built and operated, balancing delivery execution with long-term system sustainability.

This role operates within an Agile product delivery model and plays a critical role in establishing a focused, engineering-led operating model. The manager partners closely with Product, Data, and Architecture team members to align platform capabilities with business priorities.

Operating in a global, matrixed environment, this role leads a distributed team across regions, ensuring alignment, consistency, and high-quality outcomes across time zones.

What you'll be doing:

Engineering Leadership & Team Development

• Lead, coach, and develop a team of People Technology Platform Engineers and Integration Engineers (P3), setting clear expectations for ownership, engineering quality, and delivery outcomes
• Build a culture of accountability, continuous learning, and engineering excellence
• Ensure team members develop both domain depth and platform engineering capability
• Lead performance, provide regular feedback, and address performance issues directly and constructively
• Ensure appropriate coverage across platform domains while maintaining balanced workloads

Platform Ownership & Strategy

• Oversee the design, stability, and continuous evolution of the Workday platform across domains
• Ensure solutions are scalable, maintainable, and aligned with platform architecture and engineering standards
• Guide design decisions and trade-offs, balancing immediate delivery needs with long-term platform health
• Partner with leadership to shape the roadmap and evolution of People Technology capabilities

Delivery Leadership & Execution

• Be responsible for the effective delivery of platform changes across both run and change initiatives
• Establish and maintain structured delivery mechanisms (e.g., backlog management, sprint cadence, prioritization frameworks)
• Ensure work is clearly defined, prioritized, and aligned with business outcomes and team capacity
• Monitor delivery progress, remove blockers, and ensure timely, high-quality outcomes
• Balance responsiveness to partners with sustainable delivery practices

Platform Operations & Reliability

• Ensure the reliability and performance of the Workday platform through effective operational practices
• Supervise issue management, ensuring root cause resolution and continuous improvement
• Identify systemic issues and drive structural improvements to platform stability and scalability
• Track and improve key performance indicators related to platform reliability and delivery effectiveness

Stakeholder Partnership & Demand Shaping

• Partner with the business to translate business needs into structured, actionable work aligned with platform capabilities
• Provide clear communication on priorities, delivery timelines, risks, and trade-offs
• Manage expectations, ensuring alignment between demand and delivery capacity
• Influence toward scalable, platform-aligned solutions rather than one-off requests

Multi-functional & Global Collaboration

• Collaborate with Product, Integration, Data, and Security teams to deliver cohesive, end-to-end solutions
• Coordinate cross-domain initiatives, ensuring alignment across platform components
• Lead effectively across a distributed team, establishing working rhythms that support collaboration and productivity
• Bring up appropriately when architectural, cross-team, or capacity constraints arise

Governance, Compliance & Engineering Standards

• Ensure alignment to data privacy, security, and audit requirements across platform solutions
• Reinforce engineering standards, design patterns, and governance practices
• Ensure consistent documentation, testing, and release management practices
• Contribute to the evolution of operating models, standards, and ways of working

What we're looking for:

• 8+ years of experience with enterprise platforms, including hands-on experience with Workday
• 3+ years of experience managing individual contributors in a delivery or engineering environment
• Demonstrated experience leading delivery and operation of enterprise platforms, balancing run and change activities
• Strong understanding of Workday and HR processes, with the ability to guide solution design and platform decisions
• Experience establishing structured delivery models, including backlog management and Agile practices
• Proven track record to operate in a global, matrixed environment, leading distributed teams across regions
• Experience working directly with partners to shape demand, prioritize work, and communicate delivery outcomes
• Strong problem-solving and organizational skills, with the ability to manage competing priorities and trade-offs

Preferred Qualifications

• Experience leading Workday or enterprise platform engineering teams
• Familiarity with Agile product delivery models and platform operating models
• Experience working in both consulting/advisory and internal delivery environments
• Exposure to multiple Workday domains (e.g., Absence, Compensation, Talent, Integrations)
• Experience contributing to platform strategy, architecture, or engineering standards

Profile

• Strong engineering leader who brings structure, clarity, and rigor to platform delivery
• Able to balance short-term delivery needs with long-term platform sustainability
• Effective communicator who can translate between business priorities and technical execution
• Builds trust through consistency, transparency, and accountability
• Comfortable making decisions and managing trade-offs in a sophisticated, fast-paced environment
• Experienced in leading across time zones and cultures, maintaining alignment and momentum
• Focused on outcomes, ownership, and continuous improvement

Role overview:

We’re looking for a Staff Business Systems Analyst to own the strategy roadmap and execution of large projects on Enterprise Services platform, with a strong focus on ServiceNow. This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services. 

You’ll act as a strategic thought partner and hands-on leader, driving enterprise-wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise.  

What you'll be doing:

• Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities
• Translate complex, ambiguous business needs into scalable, user-centered solutions
• Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist)
• Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams
• Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack)
• Guide backlog prioritization and own delivery of key initiatives
• Ensure solutions align with security, privacy, and governance standards
• Find opportunities for automation, optimization, and AI-driven improvements
• Establish and promote procedures, standards, and scalable design patterns

Reporting, Analytics & Operations:

• Define and deliver reporting and analytics solutions using ServiceNow dashboards and performance analytics to deliver actionable insights
• Partner with team members to establish benchmarks and success metrics, tracking platform performance and business outcomes
• Support day-to-day platform operations, including backlog triage, issue analysis, and continuous service improvements
• Monitor system usage, trends, and data quality to proactively identify optimization opportunities

What we're looking for:

• 10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments
• Strong hands-on experience with the ServiceNow platform and its ecosystem
• Proven track record delivering enterprise-scale, multi-functional solutions
• Deep understanding of integrations, data flows, and enterprise architecture
• Ability to break down sophisticated problems and drive alignment across diverse stakeholders
• Experience working in Agile environments and across the full SDLC

Technical Expertise:

• ServiceNow modules: ITSM, HRSD, SPM, WSD, App Engine, Now Assist, Reporting, Integrations
• Enterprise platforms: Workday, SAP, Okta, Microsoft 365, Slack
• Proven understanding of integration patterns and standard processes
• Familiarity with AI technologies and automation is a plus
• Knowledge of cloud-based SaaS/PaaS architecture

How You Work:

• You think strategically but are comfortable diving into details when needed
• You build strong, trust-based relationships and influence without authority
• You communicate clearly across both technical and non-technical audiences
• You’re proactive, organized, and focused on delivering high-quality outcomes
• You thrive in sophisticated, fast-moving environments

Nice to Have:

• ServiceNow certifications (CSA, CIS, etc.)
• Experience with platform governance or Center of Excellence (CoE) models
• Background in global or enterprise-scale organizations

Why This Role Matters:

This role plays a critical part in how our organization operates and scales. You’ll directly influence how employees interact with enterprise systems, enabling better experiences, smarter workflows, and more efficient operations.

If you’re eager to play a pivotal role in crafting and driving enterprise-scale solutions that directly impact how teams work and thrive, we’d love to hear from you.

Role Overview:

The People Technology Platform Engineer, Workday is responsible for designing, building, and evolving SIE’s global Workday platform across core HR domains.

This role operates as an independent contributor within People Technology Services, owning the design, configuration architecture, and delivery of scalable Workday solutions. The role translates business needs into durable platform capabilities, ensuring solutions are reusable, maintainable, and aligned with long-term system design and governance standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of the platform and the reliability of core services. The Platform Engineer partners closely with Product, Data, and Integration teams to deliver cohesive, end-to-end solutions across the People Technology ecosystem.

This role is suited for individuals who combine strong functional understanding with a systems approach, and who are motivated to build, improve, and scale enterprise platforms over time.

What you'll be doing:

Platform Engineering & Solution Design

• Design, configure, and implement scalable Workday platform solutions across core HR domains, including business process frameworks, organizational structures, eligibility rules, and calculated fields
• Define and apply configuration design patterns that promote reuse, scalability, and maintainability across the platform
• Translate business problems into well-structured system solutions, ensuring alignment with platform capabilities, governance standards, and long-term sustainability
• Evaluate solution options and make informed design decisions, balancing business needs, system constraints, and operational considerations
• Own end-to-end delivery of platform changes, including design, build, testing, and deployment readiness
• Ensure solutions are consistent with broader platform architecture and avoid fragmented or one-off implementations

Platform Ownership & Operations

• Act as a platform owner for assigned Workday domains (e.g., Core HCM, Absence, Compensation, Talent), accountable for system behavior, design integrity, and continuous improvement
• Maintain platform reliability through issue diagnosis and resolution, identifying root causes and implementing structural improvements to reduce recurrence
• Partner with team members to prioritize demand, balancing business urgency with platform sustainability and capacity
• Collaborate with multi-functional teams (e.g., integrations, data, security) to deliver cohesive, end-to-end platform solutions

Data & Reporting Solutions

• Design and deliver scalable reporting and data solutions, including Advanced, Matrix, and Composite reports, as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support both operational and analytical use cases
• Ensure accuracy, integrity, and consistency of data across Workday processes and outputs

Delivery & Agile Execution

• Translate business needs into clearly defined user stories and technical solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles, ensuring quality and alignment with expected outcomes
• Implement and support testing activities (unit, integration, UAT), ensuring solutions meet functional and technical expectations

Platform Design & Continuous Improvement

• Find opportunities to improve platform scalability, performance, and maintainability
• Contribute to evolving platform design standards, patterns, and governance practices
• Drive incremental automation and simplification of manual or fragmented processes
• Continuously improve individual capability and contribute to team learning and development

Governance, Compliance & Quality

• Ensure solutions meet data privacy, security, and audit requirements
• Follow established governance, release management, and change control practices
• Contribute to improving documentation, standards, and ways of working across the platform

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including direct configuration and delivery of Workday solutions
• Demonstrated experience designing and implementing scalable configuration solutions, including business processes, calculated fields, and core system setup
• Proven track record to independently troubleshoot and resolve system issues across configuration, data, and reporting
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) used in production environments
• Proven understanding of the Workday Core HCM data model and data flows across business processes
• Experience translating business needs into system solutions, including evaluating trade-offs between speed, complexity, and long-term maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific platform changes and outcomes

Preferred Qualifications

• Experience with Workday Security configuration
• Exposure to integrations (e.g., EIB, Core Connectors) and data interfaces
• Experience working within global enterprise environments across multiple regions
• Familiarity with additional Workday modules (e.g., Absence, Compensation, Talent)
• Experience contributing to platform standards, governance models, or design frameworks

Profile

• Strong platform approach, with the ability to balance functional understanding and technical design
• Operates independently while aligning with team standards and architectural principles
• Diligent, with a focus on quality, scalability, and sustainability
• Practical and delivery-oriented, balancing speed with long-term maintainability
• Clear communicator who can bridge business and technical perspectives
• Comfortable working in an evolving operating model, with a willingness to take ownership and expand capability
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual and team performance

Senior Machine Learning Engineer, Optimisation (Gurobi)

Do you want to join a Machine Learning team committed to enhancing the PlayStation

experience for hundreds of millions of users and also game studios? Are you passionate about solving complex constrained optimisation problems at scale? We are building advanced decision systems that drive pricing, promotion planning, and large-scale commercial strategy across the PlayStation ecosystem. These systems directly deliver highly impactful recommendations to our studios and have strong leadership sponsorship.

We are looking for an experienced engineer with deep expertise in mathematical optimisation and operational research, particularly using tools such as Gurobi or OR-Tools, to design and deploy production-grade optimisation systems. You will work within the ML teams in the DTIS organisation, on high-impact, executive-sponsored projects and collaborate closely with Product, Business, and others in Engineering, to transform complex business constraints into scalable solutions.

What You’ll Do

• Design and implement large-scale optimisation models using industry-standard
• solvers, such as Gurobi.

Build decision systems that:

• Incorporate predictive signals from machine learning models (e.g., forecasts and scoring models).
• Operate under multiple operational and business constraints.
• Automatically balance trade-offs across competing objectives.
• Improve existing workflows to maximise the core usage of the Gurobi solver and reduce
• job runtime
• Partner closely with ML engineers, product teams, and business stakeholders to integrate predictive models into downstream systems.
• Conduct scenario analysis and uplift forecast to support strategic planning.
• Mentor and guide junior machine learning engineers, providing technical leadership and
• raising the bar of technical quality.
• Thought-lead and influence technology strategy and product roadmap through OR/ML lens, contributing to the development and execution of overall OR/ML strategy.

You Bring:

• Advanced degree (Master’s or Ph.D.) in Operations Research/Applied Mathematics/Data Science, specialising in optimisation problems.
• Strong hands-on experience with Gurobi, OR-Tools.
• Industry experience building, deploying, and owning Gurobi or ORTools-driven optimisation systems in production.
• Strong programming skills in Python, Java, with experience integrating optimisation solvers into cloud-based backend systems
• Excellent communication skills and ability to bridge technical solutions with business objectives, to convey complex concepts to stakeholders with little knowledge of OR or ML.
• Experience working with outputs from machine learning models and incorporating them into downstream decision-making pipelines.
• Excellent resilience and problem-solving skills, with the ability to navigate through fast-changing conditions to land results.

Preferred Qualifications:

• Experience in promotion calendar optimisation using Gurobi.
• Experience with large-scale structured data manipulation and processing, using
• Databricks, PySpark, Snowflake.
• Experience in running online A/B testing for predictive models and improving relevant
• Experience working with custom ML platforms for continuous integration, deployment,and monitoring of machine learning models.
• Experience in the gaming industry.
• Experience working with cross-timezone teams.

Engineering Manager, Machine Learning

Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.

We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.

What You’ll Do

Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.

Build a high-performing, inclusive team by:

• Coaching and developing engineers across ML and OR disciplines
• Providing clear feedback, career growth, and performance management
• Hiring and retaining top talent

Improve large-scale optimisation systems that:

• Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
  
  
• Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.

Partner closely with Product, Business, and regional stakeholders to:

• Translate business goals and constraints into optimisation frameworks.
  
  
• Align on tradeoffs between short-term performance and long-term strategy.
  
  
• Resolve conflicting priorities through data-driven decision-making.

Ensure systems are explainable, trustworthy, and actionable by:

• Providing clear reasoning behind model-recommended decisions.
  
  
• Enabling debugging and traceability across ML and optimisation components.
  
  
• Driving adoption with business and product stakeholders.

You Bring:

• Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
• Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
• Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
• Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
• Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• MS, or PhD in Computer Science, Machine Learning, Operational Research

Preferred Qualifications:

• Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
• Experience in pricing, promotions or marketplace optimisation.
• Experience in modelling demand elasticity and forecasting.
• Experience in the gaming or digital content industry.
• Experience working with globally distributed functions and teams.

The Principal Software Engineer role requires partnering across Product Management, Architects, Engineering, Hosting and Operations. Extensive hands-on technical expertise coupled with ingenuity, broad industry knowledge and excellent communication skills. Will use their understanding of technology, frameworks, and constraints to help pave the way for future innovation on our platforms.

You will contribute to the architecture of large-scale commerce systems on Sony’s PlayStation Network Platform. Your work will follow industry standard guidelines to enable highly available, active-active, extensible services.

Participates in product road-map discussions and identify key areas for improvement in the product and incorporates these goals into ongoing & future development initiatives.

What you'll be doing:

• You are passionate about making distributed systems better and have an insatiable thirst to keep learning.
• You have deep expertise in system engineering and have successfully improved the performance of the software stack.
• You design and develop high-quality software solutions that meet requirements. Including code, debugging, and testing.
• You have implemented rigorous standard methodologies for measuring, understanding, predicting, and improving how enterprise grade systems operate (even better if they happen to be Data oriented). 
• You have taken a project from scoping requirements to actual launch of project.
• You know how to build a positive relationship with Architects to influence technology decisions. 
• You document designs, implementations and tests.
• You have led a development community establishing and influencing quality engineering standard methodologies across the development community.

What we're looking for:

• BS Degree in Engineering, Computer Science or equivalent experience.
• 10+ years’ experience in software development, programming, design, and analysis.
• Expertise in programming languages and technologies including Java, Python, Golang, and infrastructure as code (Terraform, Cloud formation).
• Experience delivering high performance, active-active, scalable services (Enterprise Java/J2EE, Web Services, large-scale data systems/NoSQL) 
• Experience with Containers (Docker and Kubernetes)
• Proficient in the software development process, including coding standards, code reviews, source control management, build processes, testing, and operations. 
• Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance, and scalability.
• Possess deep knowledge of computer science fundamentals such as object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.
• Identifying and mitigating technical risks.
• Strong knowledge of SQL and NoSQL programming (Oracle, Cassandra, Amazon Aurora) including both relational database schema designs and schema-less systems.
• Hands-on experience in Amazon Web Services, at enterprise scale is required including familiarity with DynamoDB, Aurora, EC2, and other AWS services.
• Experience performing performance testing and/or development efforts for a complex, high throughput system.
• Solid understanding of the path(s) customer requests flow from web browser to back-end.
• Synchronous and asynchronous patterns and use cases. (REST, RPC, EDA, Eventual Consistency)
• Understanding of Domain Driven Design
• Understanding of loose coupling software design patterns (i.e., hexagonal architecture)
• Have an opinion around microservice vs SOA.
• Conduct research on new technologies and methodologies, and make recommendations for improvement. 
• Proven ability to take a project from scoping requirements to actual launch of project.
• Work with other Principal Engineers to align technology and architecture strategies.
• Extensive experience with agile development methodologies and practices involving creating tests prior to coding required.
• Experience with open source technology stacks and scripting technologies required.
• Ability to handle periodic on-call duty as well as out-of-band requests.
• Possess outstanding verbal and written communication skills and be able to work with others at all levels, effective at working with geographically remote and culturally diverse teams.

Helpful but not required:

• Game industry experience
• Azure/GCP