Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, whether fully-remote or in one of our offices, you’ll see the impact of your work on the world.

Our Commercial Strategy and Operations Team

At Noom, the Commercial Strategy and Operations team is an agile group of operators and strategists within the Healthcare organization who partner across the entire business to unblock growth, scale best practices, and keep the engine running smoothly. We pride ourselves on rolling up our sleeves, supporting one another, and celebrating wins big and small.

Health plans and strategic partnerships are the growth engine behind Noom Health, our B2B business line. They give us the distribution power to put Noom's evidence-based behavior change programs into the hands of millions of covered lives — and generate meaningful cost savings and positive health outcomes for the plans and partners we serve. Every new client we activate represents a significant business opportunity and a chance to improve population health at scale. Flawless operations are what transform those opportunities into reality.

About the Role

As we continue to grow, we’re seeking a Client Operations Manager to own the day-to-day operations that keep our strategic partner programs running smoothly. You’ll serve as the primary client-facing point of contact for our channel partnerships and strategic accounts — translating complexity into clarity so our partners and their members have a seamless experience from launch through renewal.

You Will

• Own end-to-end partner onboarding and implementation tracking — drive timelines, manage dependencies, and ensure successful and timely go-lives across partners
• Serve as the primary operational point of contact for strategic and channel partners — owning onboarding requirements, technical integrations, eligibility file maintenance, and invoicing
• Drive key strategic initiatives, including optimizing the current operational stack, enabling partners to offer new Noom products
• Stand up and maintain eligibility operations — define file cadences, lead UAT cycles, monitor post-launch files, and manage ongoing updates
• Act as the connective tissue between partners, Engineering, and internal Operations — translating partner needs into actionable technical requirements
• Coordinate issue resolution across partners and internal teams — establishing SOPs and escalation protocols for eligibility, data, and billing issues
• Serve as the claims billing operations liaison — supporting RCM system setup and tracking/reporting on denials and CPT code trends
• Own partner reporting infrastructure — maintaining dashboards, leading QBR preparation, and setting/tracking SLAs
• Create and maintain partner documentation, playbooks, and implementation resources to ensure consistency and scalability

About You

If you’re interested in shaping the future of health by building the operational infrastructure that powers Noom’s most strategic partnerships, this role may be for you!

You Have

• 4+ years of experience in client operations, implementation, or revenue operations in healthcare or health tech
• Strong client-facing experience, with confidence working directly with external partners and health plan stakeholders
• Hands-on experience with API workflows, eligibility file operations, and data integrations
• Familiarity with claims billing concepts (e.g., CPT codes, denials management, RCM) is a strong plus
• Proven project management experience, including leading UAT cycles, maintaining RAID logs, and managing multiple go-live timelines
• Exceptional cross-functional communication skills, with the ability to translate technical concepts for non-technical audiences
• Experience with tools such as Salesforce, SFTP platforms, Asana or Jira, and data/reporting tools (Excel, Looker, or similar)
• A documentation-first mindset and enthusiasm for building scalable processes and structure

What Makes This Job Amazing

• Own a high-visibility, high-impact function at the heart of Noom Health’s B2B business
• Serve as the primary external face for major channel partners while shaping internal systems that enable scale
• Work at the intersection of healthcare, technology, and client experience on complex, meaningful challenges
• Join a fast-moving team expanding capabilities across claims billing and new product offerings

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $78,320-$103,680. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

We have office locations in NYC and Princeton (hybrid schedule, 2 days per week on-site), and may consider candidates in other locations on a remote basis.

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world.

Our Clinical Operations Team

Our Clinical team is at the heart of Noom's ability to deliver medically sound, scalable health programs. We sit at the intersection of clinical excellence and operational innovation, partnering with Product, Engineering, and our B2B team to implement and grow Noom’s clinical and behavioral programs.

About the Role

As we continue to grow, we are seeking a Clinical Operations Manager to support and scale Noom Med’s clinical programs, including GLP-1Rx and broader medication fulfillment initiatives. This role combines clinical operations management, vendor coordination, and program implementation to ensure seamless care delivery across patients, clinicians, pharmacies, labs, and internal teams.

The ideal candidate brings strong operational and project management experience, with the ability to translate clinical workflows into scalable processes and systems while driving cross-functional alignment.

You Will

• Oversee day-to-day clinical operations and ensure seamless coordination across patients, clinicians, Care Coordinators, pharmacies, and labs
• Act as a key liaison across stakeholders, resolving issues and improving the patient and clinician experience
• Support CX and Care Coordination teams as an escalation point for complex cases
• Lead implementation of clinical programs, workflows, and tools from planning through launch
• Partner with Product, Engineering, and Data teams to build, test, and deploy clinical solutions
• Develop and maintain SOPs, workflows, and documentation to support scalable operations
• Own vendor relationships, managing performance through KPIs and SLAs
• Support PC operations including vendor management, compliance, and licensure requirements
• Monitor performance, identify gaps, and drive continuous process improvements
• Ensure adherence to clinical protocols, quality standards, and regulatory requirements
• Adapt and evolve responsibilities to meet the changing needs of Noom Med as the organization grows

About You

If you’re interested in shaping the future of health by driving seamless and scalable implementation of clinical programs, this role may be for you!

You Have

• Minimum 4+ years of experience in clinical operations, healthcare operations, product operations, digital health, or clinical research
• Bachelor’s degree or equivalent level of relevant education
• Experience managing clinical projects and working cross-functionally with product and engineering teams to implement complex initiatives
• Ability to translate clinical needs into technical and operational solutions
• Strong organizational, documentation, and problem-solving skills, with a high attention to detail
• Excellent communication skills, both written and verbal, with the ability to effectively communicate with medical professionals, pharmacy representatives, and patients
• Ability to manage ambiguity and work independently in a fast-paced environment and manage multiple tasks effectively
• Strong technical skills and proficiency, including hands-on experience working with clinical systems and digital healthcare platforms, including EMRs
• Empathy and professionalism when interacting with external stakeholders and internal team members

What Makes This Job Amazing

• Join a mission-driven team transforming the future of digital health
• Collaborate with passionate, cross-functional partners across clinical, product, and engineering
• Opportunity to shape scalable systems that improve clinical outcomes at scale
• Work in a dynamic, fast-paced environment with room for growth and innovation

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $121,000-$158,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

This role is eligible for our NYC or Princeton office locations, operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Legend Biotech is seeking an Associate Manager, QA Shop Floor as part of the Quality team based in Raritan, NJ.

Monday - Friday / 2nd Shift

Role Overview

The Associate Manager, QA Shop Floor is an exempt level position with responsibilities for providing quality oversight over the production of personalized cell therapy to support both clinical and commercial requirements in a sterile GMP environment. This role includes supervision of QA shop floor personnel as well as working with manufacturing to troubleshoot issues.

Key Responsibilities

• Read, interpret, and revise documents such as SOPs, work instructions.
• Develop positive relationships with the QA team, Quality Control, Information Technology, Maintenance, Manufacturing personnel, Technical Operations personnel, Human Resources, Site Leadership Team members, and peers.
• Harmonize with Environmental, Health, and Safety personnel, Product Development, and Quality/Manufacturing personnel.
• Independently makes appropriate and compliant GMP decisions.
• Independently resolves problems using quality systems.
• Lead quality driven continuous improvement projects.
• Strive to reduce non-conformances in supported areas by dedicatedly driving compliance.
• Support QASF team growth and development.
• Must be able to be Aseptic Gown Qualified.
• Possess the ability to positively influence peers, key stakeholders, and management.
• Generates shift schedules, to ensure efficient coverage for all operational needs.
• Maintain quality practices in accordance with state and federal regulatory requirements.
• Supports the completion of corrective and preventive actions, as necessary.
• Supports internal/external audits.
• Supports Quality risk assessment teams.
• Review/approve documents as a Quality on the Floor Subject Matter Expert (SME).
• Remain current in skills and industry trends.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
• Distance visual acuity of at least 20/30 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/30 (Snellen) or better with corrective lenses.
• Color Perception both eyes 5 slides out of 8.

Requirements

• Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• Minimum of 1 year relevant work experience, preferably within a biological and/or pharmaceutical industry is required.
• Experience in a Quality Control setting is preferred.
• Experience with processing samples in biosafety cabinets utilizing aseptic technique is strongly preferred.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell-based products is strongly preferred.
• Knowledge of Good Tissue Practices is required.
• Knowledge of CAR-T QC test methods and related equipment is preferred.
• Excellent written and oral communication skill are required.
• Candidates must be able to accommodate shift schedule. Shifts include routine weekend and evening work as required by the manufacturing process.
• Candidates must be able to accommodate unplanned overtime (including nights and weekends) on little to no prior notice.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Comfortable with speaking and interacting with regulatory inspectors.
• This position may require occasional travel to partner sites in NJ or PA as business demands.
• This position may require up to 5% domestic or international travel as business demands.
• Takes responsibility for one's results and deliverables; sets and achieves goals to support organizational priorities.
• Takes initiative; willing to take unpopular positions/actions when necessary; courageous and assertive.
• Works effectively in the face of ambiguity, shifting priorities, and rapid change; maintains a positive outlook in difficult situations; a change agent.
• Identifies and focuses on activities of highest value and impact; makes informed decisions quickly.
• Results oriented; defines goals, metrics and actionable plans and manages work to deliver desired outcomes; has a sense of urgency.
• Considers resources, alternatives, constraints and desired outcomes to make effective decisions.
• Employs good project management principles to appropriately align time, resources, and budgets.
• Appreciates diverse perspectives and is actively inclusive of others' input and ideas; treats others with respect.
• Articulates ideas clearly and succinctly in a variety of settings and styles; can get messages across that have the desired effect.
• Leverages personal credibility and interpersonal skills to help others make better decisions and positively impact outcomes; able to develop/maintain effective working relationships internally and externally.
• Employs a global mindset in decision-making and errs on the side of over-communicating to create organizational transparency, trust and alignment.
• Takes initiative, actively shares knowledge, builds skills, promotes new ideas and embraces change.
• Generates new solutions to problems by challenging the status quo and conventional thinking. 

#Li-RP1

#Li-Onsite

Legend Biotech is seeking a Junior Associate Facility Engineer as part of the Facilities & Engineering team based in Raritan, NJ.

Role Overview

The Associate Facility Engineer will support the operation, maintenance, and qualification of equipment and systems that enable a Cell Therapy manufacturing facility. This person will assist in equipment monitoring, documentation, and troubleshooting activities under the guidance of more senior engineers. The role requires technical curiosity, attention to detail, and the ability to work in a collaborative team environment. This individual will be part of the CAR-T Equipment team in support of clinical and commercial manufacturing as well as facility improvement initiatives.

Key Responsibilities

• Provide day-to-day technical support for equipment and process support installations. 
• Assist in maintaining reliability and compliance through preventive maintenance programs and equipment monitoring.
• Learn to recognize performance trends, document observations, and propose basic improvements that enhance reliability, safety, and quality.
• Support the development of maintenance and calibration records, work instructions, and SOPs within the Quality Management System.
• Participate in root cause investigations, CAPAs, and change controls by gathering data, preparing documentation, and collaborating with cross-functional teams including QA, Operations, and Validation.
• Work with technical equipment data and documentation to support analyses of the maintenance process and provide input to the Maintenance Manager.
• Help ensure that preventive maintenance and calibration activities are completed and recorded on time.
• Assist with equipment tracking, asset management system updates, and vendor communication under supervision.
• Contribute to improvement projects or new equipment introductions by supporting data collection, documentation, and basic technical evaluations.
• Interact with external service providers and support internal teams to ensure timely execution of service activities.
• Have the authority to make decisions related to technical direction, methodologies, approaches and product development processes. You can also make decisions related to project execution, including timelines, milestones and resource allocation approved by the engineering manager. Higher-level approvals are required for those related to significant batch impact, or elevated resource allocation as directed by engineering manager.

Requirements

• Bachelor’s Degree – Preferably in Engineering or Life Sciences.
• 0–2 years of experience in Facility, Engineering, or Operations (internship or co-op experience in a GMP setting preferred).
• Proficiency of Microsoft office.
• Experience with quality management systems.
• Maximo or SAP.

#Li-RN1

#Li-Onsite

Legend Biotech is seeking a Manager, Operations Training as part of the Technical Operations team based in Raritan, NJ.

Role Overview

The Manager, Operations Training, will be responsible for managing the training team who lead training activities for the overall plant operation team members who support cGMP Commercial Cell Therapy Manufacturing. This individual will oversee the Training team members in collaboration with department management in Operations and Quality to support personalized cell therapy production through safe and compliant operations according to cGMP requirements. This individual will support the organization door to floor program and ramp-up of commercial production. The role will require technical experience, effective communication, coordination and collaboration across relevant cross functional groups to enable robust production, testing and release of product to patients.

Key Responsibilities

• Leads, directs, coaches and develops a holistic, effective training program for all plant functions and personnel that support daily commercial production.
• Manages training team to plan, coordinate, prepare and deploy training curriculum.
• Perform training assessments for new and updated procedures.
• Oversee and schedule training skill checks and qualifications.
• Support evaluation of appropriate compliance courses.
• Leads and works with training team to manage training requirements for new hires.
• Work collaboratively with functional leads for procedure alignment based on roles.
• Serve as subject matter expert for Compliance & Training systems.
• Oversees onboarding for all new manufacturing operators.
• Knowledge of LMS system.
• Maintain and report quality training metrics.
• Prepares information for internal and external audits.
• Ensure productivity, timeliness, and quality of Change Controls and CAPA implementation.

Requirements

• A minimum of a Bachelor’s Degree in Science; advanced degree preferred.
• A minimum of 5-8 years relevant work and management experience is required. It is preferable that the candidate have experience working within an aseptic manufacturing facility, preferably in training/system applications, quality systems, or learning management systems.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell-based products as well as knowledge of Good Tissue Practices.
• Must be able to manage shifting priorities to meet critical deadlines in a fast paced and dynamic, growing environment, while providing clear direction to team members.
• Strong analytical, problem solving and critical thinking skills and the ability to lead as a change agent to promote flexibility, creativity, and accountability.
• Ability to effectively prioritize and execute tasks in a fast-paced environment.
• Works well in a team-oriented, collaborative environment.
• Demonstrated track record of driving continuous improvement initiatives.
• Proven leadership and team management skills.

#Li-RN1

#Li-Hybrid

Legend Biotech is seeking a Sr. CQV Specialist as part of the Technical Operations team based in Raritan, NJ.

Role Overview

This position will be responsible for providing Commissioning, Qualification and Validation support to the cGMP Clinical and Commercial Cell Therapy Manufacturing plant. This individual will be responsible in handling day-to-day activities inclusive of execution, protocol management, vendor management, issues, deviations, corrections and remediation efforts for facility, equipment, systems and processes in support of personalized cell therapy production through safe and compliant manufacturing operations according to cGMP requirements. This role will require CQV experience, represent CQV work in the regulator and internal audits, ability to work independently, drive effective communication, coordination and collaboration across relevant cross functional groups to establish a strong, compliant CQV program to enable robust production, testing and release of product to patients.

Key Responsibilities

• Executes the commissioning, qualification, requalification, validation and any associated maintenance activities within the plant.
• Manages multiple and complex CQV projects, collaboration with cross functional teams, provides status reports and coordinates with other departments or outside contractors/vendors to complete tasks.
• Supports and/or owns technical and quality investigations, CAPAs and corrections.
• Develops and performs any required remediation efforts and associated CAPA plans.
• Authors, owns and executes master and completed CQV protocols, summary reports and associated data for conformance to regulations, SOPs, specifications and other applicable acceptance criteria, specifically data integrity.
• Executes, owns, assesses and participates in the creation, revision and review of change controls, SOPs, and other documentation.
• Participates in authoring Risk Assessments, FMEAs, Periodic Qualifications, Project Plans, Master Plans, and Annual Product Reviews.
• Train and support the junior team members on different CQV activities.
• Present CQV work to regulatory and internal audit teams.
• Other responsibilities as assigned.
• Making decision on corrective action in deviation events.
• Make decisions on technical approach, methodology per applicable procedure.
• Manager approval required for resource assignment, timeline shift, strategic shift and finance related events. 

Requirements

• A minimum of a Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• A minimum of 7 years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably cell therapy, testing facility, quality assurance, or manufacturing compliance.
• Ability to use following or similar systems for business needs: Microsoft suite & ERP systems: Maximo, Siemens EMS, Comet, Kneat & Testing system: Kaye AVS, Kaye Valprobe.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell based products as well as knowledge of Good Tissue Practices.
• Strong interpersonal and written/oral communication skills.
• Ability to quickly process complex information and often make critical decisions with limited information.
• Proficient in applying process excellence tools and methodologies.
• Ability to independently be responsible for a portfolio of ongoing projects.
• Ability to pay attention to details and follow the procedures.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Good written and verbal communication skills are required.
• Ability to summarize and present results, and experience with team-based collaborations is a requirement.
• Ability to work with others in a team environment.
• Detailed knowledge and understanding of current Good Manufacturing Practices (cGMP) and current Good Tissue Practices (cGTP) related to CAR-T manufacturing or cell processing.
• Ability to identify/remediate gaps in processes or systems.
• Experience with ICH and/or 21 CFR parts 210, 211, 1271 is required and 600, 601, and 610 is preferred.
• Experience authoring and executing documentation including but not limited to: Batch Records, SOPs, Work Instructions, CQV protocols. 

#Li-RN1

#Li-Onsite

Legend Biotech is seeking a Sr. Manager, QC Microbiology as part of the Quality team based in Raritan, NJ.

Role Overview

The Sr. Manager, QC Microbiology, is an exempt level position with responsibilities for managing the operation and workflow of the quality control microbiology laboratories in support of cell therapy manufacturing. This includes hiring, development and performance management of staff, reviewing/approving laboratory test data, developing and implementing microbiology procedures and methods, supporting laboratory investigations and ownership of various QC microbiology department projects. The role develops and implements long-term strategies and manages a team of people leaders and technical professionals within the QC department based on assigned work, direction, coaching and developing capabilities

Key Responsibilities

• Ensuring adequate training (skills-based, cGMP and safety) of people leaders and associates within the department.
• Manage Raw material, in-process, environmental monitoring/utility, product release, and stability testing.
• Manage and support Investigation of laboratory non-conformances (events, deviations, and invalid assays).
• Maintenance, calibration and qualification of laboratory instruments and equipment.
• Test method verification, qualification, validation and/or transfer activities in the QC Micro laboratories.
• Process Performance Qualification and Continued Process Verification activities associated with QC microbiology laboratory testing.
• Providing expertise in troubleshooting complex laboratory issues and demonstrating strong reasoning skills in support of ongoing laboratory investigations.
• Maintain detailed knowledge of industry guidelines/trends, regulatory requirements, and applicable pharmacopeia while remaining current in on-the-job training requirements.
• Collaborate with Quality Assurance, Manufacturing, Technical Operations, Engineering and Maintenance to support business needs.
• Contribute to global strategies related to QC laboratories which align with compliance and business objectives as well as the overall corporate vision.
• Manage departmental budget and resources; prepare staffing plans. Make adjustments to roles and responsibilities of department to meet business needs.
• Perform tasks in a manner consistent with the safety policies, quality systems and cGMP requirements.
• Monitor QC method performance through trending analysis for on QC generated test results.
• Represent department during internal and external audits.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
• Works in a collaborative team setting with quality counterparts that include Quality Assurance, Manufacturing Operations, Technical Operations, Engineering and Maintenance, Supply Chain and Planning.
• Other duties will be assigned, as necessary.

Requirements

• A minimum of a Bachelor’s Degree in Science, Biology or equivalent technical discipline is required.
• A Minimum of 12 to 14 years relevant work experience is required. It is preferable that the candidate has experience working in an aseptic manufacturing facility, preferably in microbiology quality control laboratory, quality assurance, or cell therapy. A minimum of 3-5 years of leadership experience is also required.
• Experience working with Quality systems is required.
• Extensive knowledge of chemical, biochemical and microbiological concepts is required.
• Ability to apply basic and advanced mathematical concepts (including statistics) in the evaluation of laboratory data is required.
• Knowledge of cGMP regulations and FDA/EU guidance is required.
• Comfortable with speaking and interacting with inspectors.
• Good written and verbal communication skills are required.
• This position may require up to 10% domestic or international travel as business demands.
• Detailed knowledge and understanding of current Good Manufacturing Practices (cGMP) and current Good Tissue Practices (cGTP) related to CAR-T manufacturing or cell processing.
• Proven people management and leadership experience are required.
• In-depth knowledge and experience in biopharmaceutical analysis method verification is preferred.
• Experience in microbiological test methods and EM is preferred.
• Ability to quickly process complex information and often make critical decisions with limited information.
• Ability to handle multiple priorities on a daily basis while being flexible and responsive to frequently shifting priorities.
• Proficient in applying excellence tools and methodologies.
• Ability to summarize and present results, and experience with team-based collaborations is a requirement.
• Experience in developing and setting long-term objectives for individual and teams.
• Have a high sense of responsibility and professionalism with excellent organizational skills, analytical judgment and communication skills.
• Able to work cross functionally and under pressure.

#Li-BZ1

#Li-Onsite

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario.

Summary:

The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support.  They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment.

Essential Functions:

•    Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives.

•    Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards.

•    Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations.

•    Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions.

•    Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting.

Additional activities may include, but are not limited to:
•    IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track.
•    Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints.
•    SDLC Compliance – Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness.
•    Issue Resolution & Operational Support – Assist in the triage of issues / incidents that impact production systems or project timelines.

Requirements:

Education
Bachelor’s degree or equivalent experience in computer science, information systems, engineering or related fields required

Experience
At least 5 years’ experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences; Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical); Knowledge of GxP compliance, validation practices and regulated system requirements;  Experience with large-scale, global implementations; Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics

Technical Skills
Proficient in MS Office Suite.

Working Conditions:

Requires up to 10% domestic and international travel

The anticipated salary for this position will be $121,000 to $156,800.  The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company match
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Services
• Long Term Incentive Program (subject to job level and performance)
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-TT1 #Hybrid #Princeton

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

This territory cover - New York City, New Jersey, Delaware, Eastern Pennsylvania, Maryland, Virginia, Tennessee, Kentucky

Summary of Job:

The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.

In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners

Essential Functions:

Patient Identification & Diagnostic Enablement

• Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
• Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
• Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
• Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
• Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey

Territory Strategy & Data-Driven Execution

• Develop and execute a business plan focused on patient identification and diagnostic activation
• Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
• Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
• Analyze local and regional trends to inform short- and long-term business planning

Cross-Functional Collaboration

• Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
• Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution

Compliance & Professional Conduct

• Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
• Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
• Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information

Success Metrics (KPIs)

Primary Metrics

• Number of newly identified and qualified patient opportunities
• Growth in confirmed diagnoses
• Expansion of new prescriber base
• Qualified patient transitions to RBMs

Secondary Metrics

• Conversion of qualified transitions to enrollment forms
• Contribution to new patient starts
• Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
• Educational discussions, including speaker programs and conferences

Job Requirements:

Education 

• Bachelor’s degree in science or business required. 

Experience 

• Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
• Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
• Proven ability to operate effectively in long-cycle sales environments
• Strong analytical skills with the ability to translate data into actionable territory strategies
• Demonstrated ability to influence multiple stakeholders without direct authority
• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to work autonomously while maintaining strong cross-functional collaboration
• Residence within close proximity to assigned geography
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience in rare disease or other highly specialized therapeutic areas
• Demonstrated understanding of referral networks
• Strong business planning and strategic thinking capabilities
• Strong business development skills

Travel Requirements

• Requires up to approximately 70% domestic travel
• Must possess a valid U.S. driver’s license with a clean driving record
• Position requires overnight domestic travel based on regional and territory needs

Technical Skills

• Proficient in Microsoft Office Suite and CRM systems
• Comfortable with data visualization and analytics platforms

Non-Technical Skills

• Highly motivated with strong attention to detail
• Ability to manage ambiguity and complexity
• Strong problem-solving skills
• Cultural sensitivity and ability to collaborate within a multinational organization

The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

The Compliance team at MongoDB manages the strategy, execution, and maintenance of our global security certifications and regulatory requirements. We ensure that our cloud database products meet the rigorous security standards required by our customers in the most highly regulated industries worldwide.

We act as the primary interface between external auditors and our internal Product, Engineering, and Legal teams. Our goal is to translate complex regulatory requirements into scalable operational processes, maintaining a compliant and audit-ready posture across our diverse portfolio.

The Program Manager / Senior Analyst is a mid-to-senior level individual contributor role responsible for leading high-stakes audits and specialized compliance workstreams. Unlike the Analyst level, this role takes full ownership of complex international frameworks—such as IRAP and ENS High—and manages the relationship with our Financial Services customers during audit deep-dives. You will lead internal audit cadences and perform gap analyses for new market expansions.

Responsibilities:

• Lead the end-to-end execution of specialized external audits (e.g., ENS High, IRAP, ISO 22301) and coordinate all phases from initial scoping to final certification
• Serve as the lead point of contact for Financial Services customer audits, facilitating meetings, responding to security questionnaires, and defending our control environment to external stakeholders
• Lead internal audit cadences and drive the POA&M tracking process, ensuring technical teams remediate findings within required SLAs
• Map new regulatory requirements to our central control framework, performing gap analyses to identify where existing controls can be leveraged for new certifications
• Conduct NIST CSF or similar maturity assessments to monitor the effectiveness of the Compliance Program and report findings to team leads
• Author and review customer-facing security documentation, ensuring it accurately reflects our technical controls and architectural guardrails
• Partner with Engineering and Product leads to implement compliance-by-design, ensuring future product roadmaps align with global regulatory shifts

Requirements:

• 7+ years in GRC, Information Security, or IT Audit, specifically within a high-growth SaaS/Cloud environment
• Deep understanding of cloud security principles (AWS/GCP/Azure) and a proven track record leading technical audits for ISO 27001, SOC 2, or ENS High
• Solid grasp of audit processes, terminology, and risk assessment standards. Certifications such as CISA, CRISC, CISSP, or ISO Lead Implementer are highly preferred
• Exceptional ability to lead meetings with external customers and auditors, translating technical complexities into business risk and compliance assurance
• Advanced proficiency in Jira for tracking control performance data and managing high-volume remediation workflows
• Practical experience performing gap analyses and maturity assessments at an enterprise level

Responsibilities & Expectations

• You are expected to be a subject matter expert who can operate with minimal supervision
• You don't just track tasks; you own the success of the program
• You are expected to navigate complex audit negotiations with external parties and drive internal technical teams toward compliance milestones without disrupting innovation

Scope & Complexity

• The scope is international and technically diverse. You will manage overlapping audit cycles across different global jurisdictions (e.g., Spain, Australia, US) and complex industry sectors
• You are responsible for identifying how a single technical control can satisfy multiple global regulatory requirements simultaneously

Authority & Impact

• You have the authority to lead audit engagements and represent MongoDB’s security posture to sophisticated Financial Services customers
• Your impact is direct: by securing and maintaining these certifications, you enable our sales organization to close enterprise-level deals in highly regulated markets

Expertise

• You will be recognized as an expert in implementing our Common Controls Framework
• You move beyond general compliance to become a specialist in how MongoDB’s architecture satisfies specific, high-bar standards like IRAP and ENS High. You are the go-to for mapping technical evidence to regulatory intent

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you lead cross-functional project teams through intense audit cycles and mentor junior analysts on audit methodology, documentation standards, and professional communication

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402295

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

New Jersey Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New Jersey if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New Jersey Salary Range: $187,000 - $253,00

#LI-Remote

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, and CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

FEQ227R170

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 6+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

THE ROLE:

Everpure (formerly Pure Storage) is looking for a dynamic Systems Engineering Manager to lead and inspire a high-performing team in our Commercial organization. In this pivotal role, you’ll guide talented pre-sales Systems Engineers who help some of the world’s largest and most innovative companies modernize their data strategies with industry-leading all-flash storage, cloud, and AI-driven data solutions. If you’re passionate about coaching technical talent, elevating customer outcomes, and shaping the future of data-driven enterprises, this is your opportunity to make a visible impact at one of the fastest-growing companies in the industry.

Candidates must reside within the NYC Metro or NJ

WHAT YOU’LL DO:

• Demonstrate effective people development in a rapidly evolving technical space 
• Act as an employee advocate who is focused on team and people development, demonstrating high EQ
• Have a desire to drive operational excellence; create a team support creation and validation of technical demand
• Lead by example, living the Everpure Values: Persistence, Creativity, Teamwork, Ownership, Customer-first
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Passionately bring to light the advantages of a Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Enable team to:
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs when needed
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Move with market trends and competitive landscape to promote thought leadership within our organization

WHAT YOU BRING:

• 5+ years of Management experience leading high performing Sales Engineers selling in Commercial/Enterprise Accounts
• 10+ years experience supporting the sales of storage, networking or systems solutions to a combination of large accounts and data centers
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in setting team strategy to acquire new prospects and converting them into clients
• Knowledge of business impact of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Cherry Hill, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

Please note that this position can be based in San Diego, CA OR Princeton, NJ OR San Francisco, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

The Senior Manager, Quality Audits is responsible for leading and executing internal and external audits across Acadia’s expanding portfolio. This role plays a critical part in ensuring compliance with GMP and GxP regulations, maintaining robust Quality Agreements, and supporting the ongoing effectiveness and continuous improvement of Acadia’s Quality Management System. The position serves as a subject matter expert for audit readiness, regulatory compliance, and quality system optimization across clinical and commercial operations. 

Primary Responsibilities

• Plan, coordinate, schedule, and conduct internal and external GMP/GxP compliance audits, ensuring CSPs meet Acadia standards and all applicable FDA, EU (EudraLex), Canadian, and international regulatory requirements
• Prepare, review, issue, and track audit reports and observations to closure; compile, analyze, and present audit metrics and trends to support management review
• Develop, review, negotiate, and maintain quality agreements with clinical and commercial CSPs
• Maintain and continuously improve the internal audit program, including coordination of GxP audit activities with internal and external stakeholders
• Prepare, review, format, and maintain SOPs, and recommend or implement policy and procedural changes that may impact departmental or company-wide operations
• Provide GMP compliance expertise and advisory support, including support for annual product reviews, mock recalls, field alerts, and actual recall events
• Support the selection, implementation, validation, and continuous improvement of quality system–related computerized systems, including CSV support as needed
• Lead and support continuous improvement initiatives aligned with GMP and industry best practices, while ensuring compliance with company policies, including Privacy/HIPAA and other legal requirements
• Other duties as assigned

Education and Experience

• Bachelor’s degree in a Life Sciences or related field.  An equivalent combination of education and applicable job experience may be considered.
• Targeting 6 years of progressively responsible experience within quality assurance (QA), including 3 years directly responsible for GMP QA, with knowledge of external and internal auditing.
• Extensive knowledge of guidelines and international regulations that affect the GMP QA programs.
• American Society for Quality (ASQ) or ECA academy certification, and/or European Lead Auditor experience is a plus.

Key Skills:

• In-depth understanding of quality management best practices within the pharmaceutical or biopharmaceutical industry
• Demonstrated expertise in QA activities and GMP regulations (FDA, EU, ICH) across clinical development, manufacturing, technology transfer, and commercial operations
• Strong ability to interpret and apply U.S. and international cGMP requirements
• Proven experience conducting internal audits, supplier audits, and manufacturing site inspections
• Ability to translate quality standards into practical implementation and review activities
• Clear, effective communicator with experience presenting technical and compliance-related information to cross-functional audiences
• Strong collaboration skills with the ability to influence and gain cooperation across functions
• Willingness to travel domestically and internationally (approximately 25–30%)

Scope

Manages department section, to achieve goals in accordance with established policies and to meet schedules and/or resolve problems.  Follows processes and operational policies in selecting methods and techniques for obtaining solutions; determines how to use resources to meet schedules and goals. It will require a focus on issues of moderate to diverse scope which will require evaluation of a variety of factors and an understanding of functional area objectives and trends. Erroneous decisions or failure to achieve results may add to costs and impact the short-term goals of the organization.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-Hybrid #LI-SL1

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.  

Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines – which are all directly injected into patients worldwide.  As such, there is a strong emphasis on quality and continuous improvement at Simtra.  We hold ourselves to the highest quality and regulatory standards.

While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging.  Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide.

Why join Team Simtra? Because we:

Make it HAPPEN – We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.

Make it TOGETHER – We work as one, respecting each voice and tapping into our unique strengths across teams—so we can solve problems in new ways.

Make it RIGHT – We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.

Make it COUNT – We take pride in our day-to-day work, knowing the impact we make – taking on challenges big and small to improve patient health.

Senior Desktop Engineer and Executive Support

Overall: The Senior Desktop Engineer and Executive Support serves as the primary Endpoint Manager, responsible for managing all endpoint devices using Microsoft Intune and SCCM to ensure security, compliance, and optimal performance. This role requires deep expertise in Windows operating systems, including registry management, Autopilot, Active Directory (AD), and group policies. The position emphasizes endpoint security, efficient deployment strategies, and enterprise device reliability. Additionally, the Senior Desktop Engineer acts as the on-site technical expert at our Global Headquarters in Parsippany, NJ, providing white-glove IT support to executive leadership and efficient IT support to corporate employees on-site and remotely.

Key Responsibilities:

1. Endpoint & Device Management:
• Serve as the primary Endpoint Engineer, managing endpoints with Intune and SCCM.
• Develop, design and support our desktop image, autopilot deployment scripts, and group policies to fully control, secure, and manage our desktop and workstation environments.
• Oversee application deployment for Win32, MSI, and line-of-business apps.
• Monitor device health, troubleshoot, and resolve issues proactively.
2. Windows Operating System Expertise:
• Manage Windows OS, including registry settings, updates, and servicing models.
• Create and manage GPOs for user and device configurations.
• Administer endpoints in Active Directory and Azure AD.
• Troubleshoot advanced OS issues, including performance and compatibility.
3. Security and Compliance:
• Manage endpoint security tools (Defender, BitLocker, AppLocker).
• Ensure compliance with frameworks like NIST and ISO 27001.
• Configure Conditional Access policies integrated with Intune and Azure AD.
4. Executive & VIP Support:
• Provide white-glove IT support to executive leadership.
• Quickly resolve critical issues and act as a trusted advisor for VIP users.
5. Corporate IT Support:
• Resolve technical issues for on-site and remote corporate employees.
• Troubleshoot hardware and software problems efficiently.
6. Automation and Scripting
• Use PowerShell to automate endpoint tasks, app packaging, and deployments.
• Develop scripts to improve efficiency and resolve recurring issues.
7. Audio/Visual & Collaboration Tools:
• Manage AV systems, including Teams Rooms, for events and meetings.
• Test and monitor AV readiness and support high-profile events.
• Ensure seamless integration of M365 tools like Teams and OneDrive.
8. Incident & Problem Management:
• Serve as the primary interface to Microsoft for Windows and desktop-related issues.
• Provide Level 3/4 support, collaborating with IT teams and vendors.
• Identify recurring problems and implement long-term solutions.
9. Infrastructure & Networking:
• Maintain local network infrastructure and perform server administration to ensure the reliability, security, and optimal performance of critical IT systems.
10. Project Management
• Build and maintain strong relationships with corporate users, including executive leadership
• Lead endpoint refreshes, rollouts, and migrations.
• Work with teams to implement new endpoint policies and technologies.

Candidate Requirements:

• Bachelor’s degree (Preferred) in information technology, Computer Science, or a related field.
• Certifications (Preferred): Microsoft Certified (Endpoint, M365, Azure, and/or Teams), ITIL Foundation; CompTIA A+, Network+, Security+
• 8+ years of experience in IT support roles, with at least 3+ years focused on endpoint management using Intune and SCCM
• Extensive expertise in:
• Microsoft Intune: Enrollment, compliance policies, Autopilot, and Conditional Access.
• SCCM: Imaging, application packaging, and software/patch deployment.
• Windows OS: Registry, updates, GPOs, Active Directory, and troubleshooting.
• Endpoint security tools: Windows Defender, BitLocker, AppLocker.
• Strong PowerShell scripting skills for automation and efficiency.
• Strong knowledge of networking, including DNS, DHCP, and VPN for endpoint connectivity.
• Experience with ServiceNow or similar ITSM tools, and remote support technologies
• Exceptional problem-solving skills and ability to handle high-pressure situations.
• Excellent communication and interpersonal skills, with experience supporting executives
• Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.

Why Join Us?
As the Lead IT Support Engineer, you’ll play a crucial role in shaping the technology experience for our executive leadership and broader employee base. This is an exciting opportunity to drive impactful IT initiatives in a fast-paced, biopharma environment.

In return, you’ll be eligible for [1]:

• Day One Benefits
  • Medical & Dental Coverage
  • Flexible Spending Accounts
  • Life and AD&D Insurance
  • Supplemental Life Insurance
    • Spouse Life Insurance
    • Child Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Time Off Program
    • Paid Holidays
    • Paid Time Off
    • Paid Parental Leave and more
  • Adoption Reimbursement Program
  • Education Assistance Program
  • Employee Assistance Program
  • Community and Volunteer Service Program
• Additional Benefits
  • Short and Long-Term Disability Insurance
  • Voluntary Insurance Benefits
    • Vision Coverage
    • Accident
    • Critical Illness
    • Hospital Indemnity Insurance
    • Identity Theft Protection
    • Legal and more
  • Onsite Campus Amenities
    • Workout Facility
    • Cafeteria
    • Credit Union

[1] Current benefit offerings are in effect through 12/31/26

The pay range reflected represents what we reasonably expect to pay for this job.  The pay offered will depend on factors such as the candidate’s education, experience, skills and geographical location.  In addition to base pay, employees are eligible to participate in an annual bonus plan and employee ownership plan.  Eligible employees also receive a comprehensive and highly competitive benefits package, including a variety of health, retirement, caregiving, emotional wellbeing, and other flexible benefits – plus elective options to support the diverse needs of our workforce.

Salary Range – New Jersey

$120,000 - $135,000 annually.

Disclaimer

This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job.  It may not be inclusive of all the duties and responsibilities of the job.  Simtra reserves the right to make modifications based on business requirements.

Equal Employment Opportunity

Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                            
EEO is the Law 
EEO is the law - Poster Supplement 
Pay Transparency Policy

Data Privacy

To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy:

https://biopharmasolutions.baxter.com/simtra-recruitment-platform-privacy-policy

This role is a Hybrid Role: Employees are expected to work from our Kenilworth office 3 days per week and may work remotely the remaining days

Support the strategic direction of Hair Consumer Technical Insights & Claims, as a proven expert in the hair category shaping the future of hair innovation through deep consumer understanding, superior product experiences, and breakthrough claims In partnership with the Senior Manager you’ll drive category growth by translating insights into action, guiding cross-functional teams, and ensuring our products exceed consumer expectations and competitive benchmarks.

Major Duties: 

Strategic Trend Leadership - Set the agenda for what’s next in hair care

• • Identify and analyze emerging trends across hair technology, color, texture, formats, and benefits.
  • Translate macro consumer shifts and competitive intelligence into actionable innovation opportunities.
  • Influence upstream strategy by integrating digital, social, and trade insights into long-term category planning.

Concept & Portfolio Co-Creation - Shape the future of our hair portfolio

• • Partner with Marketing and R&D leadership (Hub leads) to co-create compelling, insight-driven concepts.
  • Ensure concepts are technically feasible, consumer-relevant, and aligned with brand strategy.
  • Guide prioritization and portfolio planning across short- and long-term innovation pipelines.

Product Experience & Claims Strategy - Own the consumer experience from brief to shelf

• • Manage the product design brief co-creation process, translating insights into technical KPIs and guiding cross-functional alignment.
  • Ensure governance inputs are delivered with excellence and agility across development milestones.
  • Partner with Project Management to proactively mitigate risks and unlock alternative design or claims pathways.

Claims Innovation & Compliance - Lead claims that inspire and convert

• • Oversee claims co-creation across R&D, ensuring resonance, differentiation, and compliance.
  • Develop substantiation strategies that stretch into new benefit territories and unlock innovation.
  • Ensure claims integrity across all consumer-facing materials, from master text to activation.

Research Strategy & Validation - Drive research that fuels superior design

• • Guide the approach for blind testing and claims validation in partnership with CTIC Research.
  • Leverage consumer, clinical, and sensory data to guide formula optimization and claims substantiation in partnership with formulation R&D.
  • Champion data-driven decision-making to maximize consumer preference and efficacy.

Holistic Product Superiority Leadership - Define and deliver what “best in class” means

• • Support the development of the Hair category’s Product Superiority strategy in partnership with R&D leadership, marketing & Insight partners, including competitive benchmarking, key performance attributes, and activation plans.
  • Guide CTIC Research on methodology and reporting to ensure actionable insights.
  • Drive retailer activation and design improvements based on superiority outcomes.

Consumer Benefit Platform Strategy - Build the strategic foundation for future innovation

• • Translate deep consumer understanding into Consumer Benefit Platforms that guide brand wardrobes, technology pipelines, and claims roadmaps.
  • Influence long-term innovation strategy through insight-led platform development.

Knowledge and Skills: 

• Proven experience leading and influencing cross-functional teams across R&D, Marketing, Regulatory, and Project Management
• Direct experience developing products in Hair Color, Basic Hair Care, and Styling categories.
• Hands‑on expertise with brands focused on Hair Color consumers, male grooming, and/or textured hair needs
• Current or previous experience in a Product Development or CTI (Consumer Technical Insights) role specifically focused on Hair
• Passionate about building and growing high-performing teams
• Experience working with R&D, Regulatory, and Quality Assurance partners
• Demonstrated ability to translate macro trends and deep consumer insights into actionable innovation strategies
• Experience in building consumer benefit platforms that inform long-term technology and claims roadmaps
• Ability to navigate ambiguity, manage risk, and pivot strategies to keep projects on track and impactful for our consumer
• Expertise in crafting compelling, compliant claims and building robust support through testing and validation
• Comfort with clinical, sensory, and consumer research data to guide product design and claims substantiation
• Strong proficiency in evaluating and re-directing formula design based on attributes that drive preference and perceived performance
• Skill in translating concepts into technical KPIs and guiding product development from ideation to launch
• Demonstrates creative problem-solving, strategic thinking, and strong conceptual and tactical formula development skills
• Detail-oriented with strong organizational capabilities
• Strong communicator who can translate technical insights into compelling narratives for internal and external stakeholders
• Self-starter with the ability to work independently and adapt to changing priorities

Minimum Requirements: 

• Bachelor’s or advanced degree in a relevant field
• 5+ years of experience translating consumer insights into product innovation, preferably within the beauty, hair, personal care, or other CPG industry.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-EM1 #LI-Hybrid 

The base pay range for this position is $105,000.00 - $135,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

About ProBio:

ProBio, a subsidiary of GenScript, is a global CDMO offering end-to-end services from discovery to GMP for plasmids, antibodies, and cell & gene therapies. We bring together multidisciplinary expertise to accelerate development and manufacturing through customized, and comprehensive services. ProBio has established companies in the United States, the Netherlands, South Korea, and China (Hong Kong, Shanghai, and Nanjing) and other regions to serve global customers, and has helped customers in the United States, Europe, Asia Pacific and other regions obtain more than 150 IND approvals since October 2017

Job Scope: We are seeking a dynamic Product Manager to serve as the key product owner and champion for our gene and cell therapy services in the US market. The ideal candidate will possess a unique blend of technical knowledge, marketing experience, stakeholder management skills, excellent project management abilities, and strong communication expertise. This role will advocate for the customer while driving product development and market strategies.

Key Responsibilities:

1. Product Development & Innovation Roadmap:

• Contribute to the US site innovation lifecycle, from concept through launch.
• Help define and articulate product positioning, differentiation, and launch narratives for US market.
• Partner with R&D and Product teams to ensure innovation aligns with US customer needs, market demand and operational viability

      2. Commercial Strategy & Pipeline Enablement:

• Partner with Sales and BD to support pipeline analysis, opportunity prioritization, and deal strategy.
• Translate customer needs into clear service propositions grounded in technical and operational reality.
• Support client-facing discussions where scientific credibility and commercial rationale are critical

      3. Scientific & Technical Content Leadership:

• Act as a technical translator between scientists, commercial teams, and external clients.
• Maintain strong understanding of relevant technologies, platforms, and applications to credibly represent capabilities

      4. COGS, Price & discount management

• Lead cost modeling & pricing in collaboration with US site & finance.
• Provide support to PM & BD in customized proposal and pricing.
• Design discount approval policy for US site, track discount usage and support discount application by providing cost estimation

Qualifications:

1. Over 5 years of BD or product marketing experience in CDMO industry.
2. Strong understanding of viral vector technology and its applications is highly preferred.
3. Strong analytical skills with the strong capabilities in cost & price modeling.
4. Advanced degree (master's level) in Business, Biochemistry, Biology, or a related field is preferred.
5. Proven ability to operate effectively and succeed in an international business environment.

The estimated salary range is $100,000 - $140,000, based on experience level.

#LW 

#PB

The Data Product Manager – Curation is responsible for designing and managing curated data products that power reporting, analytics, and emerging advanced analytics use cases across RSI like Machine Learning. This role focuses on building trusted, well-modeled, and well-documented data layers that translate raw source data into reusable, business-aligned datasets. 

The position partners closely with analytics and analyst teams as well as data and analytics engineering to improve data consistency, usability, and self-service adoption. While machine learning and advanced analytics are longer-term areas of evolution, this role lays the semantic and structural foundation required to support them in the future. This role is critical to closing the gap between ingestion and insight and strengthening RSI’s enterprise data maturity. 

What You'll Do:

• Design and manage curated data products composed of fact and dimension tables optimized for reporting, analytics, and downstream analytical use cases. 
• Develop and maintain semantic and subject-area data models that support analytics self-service and consistent business definitions. 
• Partner with analytics and BI teams to understand reporting needs and translate them into scalable, reusable curated datasets. 
• Lead schema design, join logic, and standardization efforts to improve trust, consistency, and cross-domain usability of data. 
• Collaborate with data engineering teams on data transformations, modeling standards, and performance optimization. 
• Support future advanced analytics and ML use cases by ensuring curated datasets are well-structured, well-documented, and extensible. 
• Establish governance standards for curated datasets, including documentation, lineage, naming conventions, and data quality monitoring. 
• Track adoption and usage of curated data products, incorporating stakeholder feedback to iteratively improve models and definitions. 

What You'll Bring:

• Bachelor’s degree in Information Systems, Data Science, Computer Science, or a related field, preferred, or equivalent experience. 
• 5+ years of experience in data product, analytics infrastructure, or data modeling roles. 
• Stakeholder Management: 5+ years of experience partnering with BI, analytics, and business stakeholders to gather requirements and deliver trusted data products. 
• Analytics & Product Thinking: Strong understanding of how curated data enables reporting, self-service analytics, and consistent decision-making. 
• Data Modeling: 3+ years of experience designing dimensional models, schemas, and semantic layers for analytics or reporting use cases. 
• ML Awareness (Foundational): General familiarity with how curated data may support future ML or advanced analytics use cases (e.g., feature readiness, aggregation strategies), without expectation of hands-on model development. 
• Technical Proficiency: Advanced SQL skills and hands-on experience working with data marts, transformations, and analytical datasets. 
• Documentation & Governance: Experience maintaining semantic definitions, data catalogs, and quality standards to ensure data is discoverable, explainable, and trustworthy. 
• Able to travel occasionally both domestically and internationally. #LI-REMOTE 

Senior Sales Associate

Location:  Hoboken, NJ 

Job Type: Full-time 

Hoboken Compensation Package: An incoming Senior Sales Associate can expect to be brought in starting at $23/hr base with the opportunity to grow from there.

Schedule/Availability:

• Must be available and able to work weekends (sat AND sun) regularly. 
• Must have full availability to work and be scheduled for full-time.
• Must be available to work during Clinic Operating Hours (as posted on website *subject to change).
• You must be able to commit to a schedule made 60 days in advance. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

About This Exciting Role: 

The Senior Sales Associate supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a consistent, high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA is responsible for supporting smooth shift execution and operational excellence but does not hold final authority for hiring, scheduling, or policy decisions. 

Reports To: Clinic Manager 

ESSENTIAL FUNCTIONS

Sales & Client Experience 

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution 

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership 

• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety 

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational 

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership 

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem-solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education 

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections

The Senior Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks: 

• Skin Laundry Complimentary Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and 10 Paid holidays  
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences

5 ways we give back to YOU

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

About the Role 

The Project Management Office at Ogilvy Health is responsible for project execution, process improvement, budget management, and resource management across the agency. We are looking for a Senior Project Manager to lead large-scale healthcare AOR accounts, acting as a strategic problem-solver and client-facing expert. This role is crucial for independently owning brand verticals, ensuring consistent quality, process adherence and driving project success from initiation to completion. The ideal candidate will possess a big-picture mindset, champion continuous process improvement and effectively mentor junior team members.

What You'll Do

Project Management:

• Independently own and manage a brand vertical, overseeing and managing the full end-to-end project lifecycle for diverse client deliverables, from strategic initiatives to complex digital and print materials.
• Ensure consistent quality, process adherence, and on-time, on-budget delivery that meets the highest standards.
• Serve as a primary client-facing expert, providing strategic guidance, managing expectations, and proactively mitigating risks and roadblocks with well-defined solutions.
• Leads with vision and drive.

Financial Management:

• Manage project financials for high-complexity projects ($6MM-$10MM range), diligently tracking spend, forecasting, and ensuring revenue targets are met.
• Partner with Brand Managers on financial planning, scope development, project estimates, and resource forecasting to ensure financial feasibility and optimize resource allocation.
• Oversee scope changes and their financial impact, leading finance meetings, reviewing trackers, and monitoring actuals.

Team Development & Operational Excellence:

• Foster a collaborative and supportive team environment; mentor and develop junior PM team members, providing guidance, training, and support for creative problem-solving and process adherence.
• Drive operational efficiency and continuous process improvements, identifying areas for optimization and contributing to the development of more efficient workflows.
• Partner with Account teams to create brand Gantt charts, develop launch plans, and manage resource allocation documentation for successful project delivery.

What You’ll Need

Experience:

• 4-6 years of agency project management experience, specifically within healthcare marketing and communications (Pharma advertising required).
• Proven cross-functional team leadership and Pharma Product Launch experience.

Technical & Financial Acumen:

• Expertise in project management tools (e.g., Smartsheet, Ziflow) and proficiency with MS Office Suite, Teams, etc.
• Thorough knowledge of multi-channel projects (digital, print, video production) and agency delivery processes.
• Strong financial aptitude with experience in financial management tools, forecasting, and resource planning.

Skills & Competencies:

• Outstanding communication (written, verbal, presentation) and interpersonal skills.
• Superior organizational skills, detail-oriented, with strong time management.
• Critical thinking, problem-solving, and solutions-oriented mindset.
• Strong leadership, proactive drive, and ability to make decisive, informed decisions.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

#LI-SP1

Channel Manager at Unframe 

Location: East Coast, United States, Remote 

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the Role 

The Channel Manager will build, enable, and scale Unframe’s partner ecosystem. This role is responsible for developing strategic partnerships (VARs, GSIs, MSPs and technology partners), driving sourced and influenced revenue, and ensuring partners are effectively enabled to position and sell Unframe solutions.

You’ll work cross-functionally with Sales, Marketing, Product, and Customer Success to create a repeatable, scalable partner motion.

What you’ll do:

Partner Strategy & Recruitment

• Develop and execute Unframe’s channel strategy aligned to revenue goals
• Identify, recruit, and onboard high-value channel partners
• Build joint business plans with key partners
• Establish clear partner segmentation and coverage models

Enablement & Activation

• Create and deliver partner enablement programs (sales training, technical onboarding, certifications)
• Equip partners with positioning, messaging, and competitive differentiation
• Support partners in pipeline generation and deal execution
• Drive joint marketing campaigns and co-selling initiatives

Revenue & Performance Management

• Own partner-sourced and partner-influenced revenue targets
• Forecast channel pipeline and performance metrics
• Establish KPIs and reporting dashboards
• Ensure alignment between direct sales and channel teams

Cross-Functional Collaboration

• Work closely with Sales to ensure clean rules of engagement
• Partner with Marketing on demand generation programs
• Provide product feedback based on partner/customer insights
• Collaborate with Customer Success on joint account expansion strategies

What we are looking for:

• 5+ years in channel sales, partnerships, or ecosystem development (B2B SaaS or AI preferred)
• Proven track record of building and scaling partner revenue
• Experience working with VARs, GSIs, MSPs, or cloud providers
• Strong understanding of enterprise sales cycles
• Excellent relationship-building and negotiation skills 

Nice-to-Have Skills:

• Experience in AI, data, or enterprise technology
• Familiarity and success selling and recruiting into VAR ecosystems
• Experience in early-stage or high-growth startups

Ready to Build the Future?

If this opportunity excites you, apply now!

Why Join Unframe?

• Real ownership from day one. Drive decisions, shape ideas and make them work.
• Your fastest learning years. Build alongside founders and VPs in a space that moves weekly.
• You'll have the opportunity to write and build what comes next.

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are looking for an Information Security Analyst to help ensure demonstrable adherence to applicable IT governance requirements across multiple ITSM and information security processes. You will work effectively and efficiently with cybersecurity, engineering, product, and IT operations teams at various levels of the organization. The ideal candidate is self-motivated, solutions-oriented, detail-focused, and an independent thinker. You possess a strong understanding of the software development lifecycle (SDLC), change management, and IT risk management. You can quickly grasp complex technical concepts and can make them easily understandable in discussions, presentations, and high-quality documentation.

Responsibilities:

• Act as a subject matter expert on information security and ITSM industry best practices, standards, frameworks, and regulatory guidance
• Collaborate with cross-functional teams to help maintain standards, procedures, and evidence documentation
• Facilitate the change management process and production deployment evidence reviews
• Monitor, report, and assess the effectiveness of performance and conformance controls
• Facilitate information security training and awareness campaigns
• Coordinate the collection of evidence to support IT audits and examinations
• Maintain control mappings and perform gap analyses to drive continuous program improvement
• Identify, propose, and implement process improvement for information security processes

Qualifications:

Must Have:

• Exceptional written and verbal communication skills, with the ability to present complex information in a clear and concise manner to diverse audiences
• 3+ years of relevant experience in roles such as cybersecurity analyst, IT auditor, software engineer, IT business analyst, IT systems analyst, IT product owner, technical product manager, or IT project manager
• Strong understanding of the software development lifecycle (SDLC), change management, and/or IT risk management

Preferred:

• Undergraduate or graduate degree in computer science, cybersecurity, information assurance, business administration, or a closely related field
• Professional certificates or certifications such as ITIL 4 Foundation, ISO/IEC 27001 Foundation, CompTIA Security+, ISC2 CC, ISC2 CGRC, or ISACA CRISC
• Familiarity with regulatory guidance, standards, and frameworks such as the FFIEC IT Handbook, SOC 1/2, PCI DSS, COBIT 2019, and ITIL
• Experience working in a highly regulated environment such as financial services, military, or healthcare

#LI-AC1 #LI-Hybrid

Salary Range: $70,000.00 - $90,000.00

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Strategic accounts in the NY/NJ Region reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

LOCATION

Seeking candidates in the New York/New Jersey metro area. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold,  the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products.  You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. 

Job Duties and Responsibilities:

• Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption,  growth, and customer advocacy. 
• Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer’s success. 
• Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals 
• Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals
• Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized. 
• Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors.
• Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services. 
• Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value
• Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry. 
• Design metrics and measures in order to measure ROI on the company's products by the customer.
• Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk. 
• Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value. 
• Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics. 
• Work with Marketing teams to boost customer advocacy and develop case studies. 
• Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product. 
• Identify, document and track critical customer information such as usage, health scoring and desired outcomes to make data driven decisions across the organization to proactively identify and mitigate risk. 

Skills You Must Have:

• Bachelor's degree or equivalent experience; 
• Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space 
• Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases.
• Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives
• Ability to build consultative effectiveness and establish trust with internal and external customers
• Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses.
• Possess strong presentation, verbal and written communication skills and command credibility with senior executives
• Previous experience and expertise in data management consulting or solutioning
• Previous experience and expertise in software architecture and understanding how applications fit together within a customer’s ecosystem. 
• Proven effectiveness at leading and facilitating executive meetings and workshops
• Strong discovery  skills to uncover customer problems and the value associated with solving them

Skills That Are Nice to Have: 

• Previous Reltio Experience 
• Reltio Certifications
• MBA or advanced degree

At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company’s sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000

ABOUT THE ROLE

As the Manager of Dimensional Engineering and Metrology, you are the architect of Peloton’s global measurement standards. You will lead a world-class metrology lab and serve as the global Subject Matter Expert (SME) for GD&T, ensuring that our design intent translates perfectly into manufacturing reality. This is a high-visibility role where you will bridge Hardware Engineering and Quality, driving long-term product reliability through advanced statistical analysis and a "zero-error" philosophy.

YOUR DAILY IMPACT AT PELOTON

• Own the Metrology Lab roadmap, managing CapEx planning, operational infrastructure, and a team of high-performing specialists to optimize global measurement processes
• Define corporate standards for GD&T (ISO/ASME). You’ll lead cross-functional reviews to transition the team from basic dimensioning to data-driven functional gauging and advanced 1D/2D/3D tolerance stack-up analysis
• Establish measurement correlation protocols and conduct technical audits with overseas partners (JDM/CM), specifically in Asia, to ensure lab-to-factory data alignment and GRS&R capability
• Oversee high-precision inspections (CNC-CMM, 3D scanning) and lead dimensional root-cause investigations on prototypes to resolve field failures and improve NPI success
• Partner with Supplier Quality and Hardware teams to integrate Design for Inspection (DFI) principles, validating functional gauges and fixtures before tooling kick-off
• Act as a mentor and educator, developing technical training programs to elevate metrology literacy and GD&T expertise across the global organization

YOU BRING TO PELOTON

• 10+ years in Dimensional Engineering/Metrology with 3+ years in a technical leadership or people management role
• BS in Mechanical Engineering (MS preferred). GD&T certification (ISO1101 or ASME Y14.5) and Six Sigma Black Belt are significant pluses
• Expert-level proficiency in PolyWorks, Zeiss Calypso, or PC-DMIS, alongside deep experience in SolidWorks and PTC Windchill
• Proven success managing "Design for Excellence" (DFX/DFI) and working closely with high-volume manufacturing partners in Asia
• A strong grasp of MSA and GR&R studies, with the ability to translate complex dimensional data into actionable insights for executive stakeholders
• (Preferred) Professional proficiency in Mandarin to facilitate seamless collaboration with our international manufacturing partners

#LI-KN1
#LI-Onsite

Seeking talent near: Princeton, NJ; San Diego, CA

Position Summary:

Responsible for coordination of packaging (package design), artwork, and serialization with commercial Drug Product Contract Manufacturing organizations (CMO’s), and other third party suppliers for products as identified. Subject matter expert in the field of serialization to oversee our CMOs running commercial and Acadia data management and integration.

Experienced in the technical aspects of product introduction into the EU and other global markets as related to serialization, package design, and local requirements.

Primary Responsibilities:

• Develops and maintains good working relationships with both internal stakeholders and contract manufacturers.
• Acquires and maintains scientific and technological knowledge and background of existing and new pharmaceutical (surface) serialization technologies to ensure our CMOs are aligned. Verifies CMO serialization technologies and ensures compliance with pharmaceutical regulatory requirements (EU FMD and DSCSA).
• Coordinate periodic CMO Manufacturing meetings preparing minutes and tracking completion of action items.
• Maintains and follow through a consolidated Acadia Manufacturing action log to ensure all manufacturing related actions are completed on time.
• Work with CMOs and Acadia participants to schedule and coordinate Steering Committee Meetings.
• Works with Quality Group and Acadia Manufacturing SMEs to ensure Quality Events are managed and communicated appropriately to ensure timely resolution and closure.
• With Quality Assurance, ensures CMOs remain current and compliant with all GMP related requirements, guidelines and procedures.
• Provide onsite process coverage as person-in-plant as needed
• Develops, collects appropriate internal and external metrics to measure CMO and Acadia performance.
• Communicates manufacturing or technology related issues and information to Manufacturing production team members, department stakeholders, and other members of the project team.
• Supervise, train and mentor personnel as needed.

Education/Experience/Skills:

BS in Engineering/Chemistry or equivalent combination of relevant education and applicable job experience.  Scientific advanced degree a plus.  A minimum of 8 years of progressively responsible experience within the pharmaceutical/biotechnology or equivalent industry.

Must possess:

• Contract service provider experience.
• Strong understanding is required of the biopharmaceutical serialization and packaging process
• Demonstrated experience with preparing/reviewing annual product review/product quality review reports.
• Extensive knowledge of current Good Manufacturing Practices (cGMPs)
• Able to operate effectively and with a strong sense of urgency in a fast-paced environment.
• Outstanding communicator: direct, effective, clear, concise, well organized and appropriate.
• Domestic and International travel is required for this role.
• Experience in a cGMP environment
• Capability to communicate efficiently and effective about issues of a complex (technological and scientific) nature
• Attention for detail

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.   Ability to travel by car or airplane independently up to 25% of the time and work after hours if required by travel schedule or business issues.

#LI-NC1 #LI-HYBRID

Please note that this position can be based in Princeton, NJ OR San Diego, CA. Acadia's hybrid model requires this role to work in our office an average of 3 days per week.

Position Summary:

Responsible for the chemical process development, implementation and management of robust, cost effective, and safe processes for the manufacture of APIs from the research stage, through clinical development and marketing approval. Will be responsible for the technical development, support, innovative solutions and commercialization of drug substances using an external network of providers. This position is integral to the advancement of ACADIA’s growing portfolio of drug candidates, and will provide technical oversight, expertise and guidance of externalized drug substance development related activities.

Primary Responsibilities:

• Lead scientific strategy for drug substance development, ensuring scalable, efficient, and compliant processes that meet clinical and commercial needs

• Oversee contract service providers (CSPs) to develop, optimize, and scale manufacturing processes from preclinical through commercialization

• Apply risk assessments and Quality by Design (QbD) principles to define design space and establish robust control strategies

• Develop end-to-end drug substance strategies supporting product quality, global regulatory approvals, and supply chain flexibility

• Manage technology transfer, outsourcing, and external manufacturing to build a reliable and scalable supply chain

• Establish, evaluate, and manage CSP partnerships, including contract negotiation, performance oversight, and issue resolution
  

• Ensure cGMP compliance, oversee deviations and change management, and partner with Quality and Regulatory to assess impact on filings

• Lead planning and execution of timelines, deliverables, and CMC documentation to support regulatory submissions and inspections
  
  
• Provide cross-functional leadership and technical expertise, supporting internal teams, governance forums, and external diligence activities

Education/Experience/Skills:

Ph.D. degree in Synthetic Organic Chemistry or other related scientific discipline. A minimum of 8 years of relevant progressive experience in API development and manufacturing in the pharmaceutical/biotechnology industry with a minimum of 5 years in a scientific role. An equivalent combination of relevant education and applicable job experience may be considered.

Requirements:

• Leadership experience in managing diverse project activities with contract CDMO facilities at different global locations

• Experience with global pharmaceutical/chemical development and manufacturing operations for development-stage small molecules, including upstream/downstream process development. Well-versed in drug substance manufacturing control strategies

• Highly knowledgeable with FDA and ICH guidelines relating to registration, quality and compliance with small molecule drug substance

• Awareness of scientific developments and opportunities in chemistry/chemical engineering

• Strong understanding of organic synthetic chemistry concepts and cross-functional understanding related to API development from pre-IND through NDA

• Chemistry Manufacturing Controls (CMC) expertise to prepare documents for regulatory filing (e.g. IND to NDA)

• Extensive knowledge of current Good Manufacturing Practices (cGMPs) and experience in chemical development for new drugs

• Excellent communication, interpersonal and presentation skills. Ability to effectively collaborate with and direct the work of others on assigned projects (including both internal teams and external collaborators)

• Skilled at negotiating with business partners/management and influencing senior level leaders regarding matters of significance to the organization. Demonstrated problem-solving abilities and conflict resolution skills

• Proficient at creating and communicating a clear vision among team members effectively aligning resources and activities to achieve functional area and/or organizational goals

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River is entering a new era of fintech infrastructure. As a pioneer in Banking-as-a‑Service and embedded finance, we’re evolving from an inbound engine to a proactive, market‑shaping GTM motion. Product Marketing is at the center of this transformation, defining how we position, differentiate, and scale our technology for leading fintechs, platforms, and enterprises.

The Sr. Marketing Manager (Official title: AVP, Product Marketing) is a strategic storyteller and B2B market shaper. You’ll influence narratives that define categories, shape product direction, and elevate Cross River’s role across payments, lending, and blockchain-enabled use cases. We’re looking for a sharp marketer to turn technical capabilities into clear value propositions for fintech operators, developers and executives. This role is designed for someone who:

• Loves B2B storytelling, especially at the intersection of fintech, APIs, embedded finance, and digital assets.
• Moves fluidly between big‑picture strategy and detail‑level precision.
• Can make complex infrastructure feel simple, compelling, and valued for different audiences.
• Is an actionable builder; you spot opportunities and jump into motion to problem-solve and build out workflows, iterate, and general process improvement.
• Is deeply curious, collaborative, and a self-starter.

Key Responsibilities:

Product & Market Strategy

• Develop product positioning, messaging architecture, value propositions, and proof points across Cross River’s core solutions (payments, cards, lending, deposits, compliance infrastructure).
• Build narrative visualizations (frameworks, ecosystem diagrams, value maps) to simplify complex technical concepts for diverse audiences.
• Synthesize customer, market, competitive, and field insights into strategic recommendations for Product, Sales and Executive teams.
• Identify whitespace emerging trends across fintech, BaaS, embedded finance, and adjacent technology ecosystems.
• Partner cross functionally to establish competitive insights and ensure they translate into field-ready narratives.

Narrative & Messaging Leadership

You’ll build stories that move the market.

• Own the “so what” of our products; craft top‑ and mid‑funnel narratives that fuel awareness, consideration, and brand differentiation across campaigns, thought leadership, content marketing, and sales readiness.
• Marketing channel execution: bring your narratives to life across marketing channels to ultimately guide how messages are seen by the market.
• Develop unified messaging frameworks that ensure consistency across products, verticals and partner segments, preventing parallel or conflicting narratives. We need someone who can see both the big picture lens and the zero-ed in lens.
• Translate technical product capabilities (APIs, ledger infrastructure) into compelling, human-centered stories for operators, developers, and executives. 
• Ensure strong narrative alignment across Product, Marketing, and Sales.

Go to Market Leadership

• Lead cross-functional GTM execution for new products, platform enhancements, and vertical-specific strategies (eg, lending, payments, crypto/digital assets). You’ll be instrumental to launch strategy, readiness criteria, tiering frameworks, and success metrics in partnership with Product and Sales teams.
• Serve as the source-of-truth for strategic messaging; enable Sales to adapt narratives for bottom-of-funnel, deal-specific conversations.

Requirements:

• 6+ in B2B marketing, ideally within technology-led companies (fintech, SaaS, platform/infrastructure, crypto or financial services).
• Proven ability to develop and scale product narratives for complex technical products.
• Demonstrated success building top and mid-funnel narratives that drive pipeline and brand differentiation.
• Exceptional storytelling, synthesis, and written/verbal communication skills.
• Strong executive presence, cross-functional influence, and comfort operating with ambiguity.
• Experience operating in high-growth or inflection-point environments.

Preferred Qualifications:

• Experience in fintech, embedded finance, payments, BaaS, or lending, particularly with bank/fintech partnership models.
• Familiarity with blockchain, digital assets, tokenization, stablecoins, or distributed ledger technology.
• Experience in regulated or compliance-driven industries; understanding of bank-fintech dynamics is a strong plus.
• Familiarity with Cross River's partner ecosystem or competitive landscape.

#LI-KR1 #LI-Hybrid

Salary Range: $120,000.00 - $150,000.00

About Faropoint

Meaningful Relationships.  Ownership.  Curiosity.  Tenacity.

Established in 2012, Faropoint is a pure play RE fund manager focusing on the last mile industrial sector. Having acquired more than 500 warehouses to date, it is the most active aggregator of warehouses in the US in the past five years. Our platform is built to harness the sector’s fragmentation, operating through 7 regional offices with 120+ employees in vertically integrated teams enhanced by proprietary AI-driven tools, while benefiting from compelling fundamentals like constrained supply growth, reshoring, and e-commerce tailwinds.

The Senior Vice President, Head of Fund Accounting is a senior leadership role responsible for the full financial reporting & analysis lifecycle across Faropoint's funds platform. Reporting directly to the CFO, this executive will own fund-level financial statements, LP reporting, tax compliance and reporting, lenders covenant reporting, funds’ sources & uses planning, and the oversight of third-party fund administrators and external auditors.

This is an opportunity for a seasoned fund accounting leader to build and scale a best-in-class accounting function in a high-growth, entrepreneurial real estate investment environment. The ideal candidate brings deep technical expertise across IFRS and US GAAP, a strong understanding of private real estate fund structures and economic mechanisms, and the operational mindset to lead a team of approximately ten professionals and various internal / external stakeholders.

Key Responsibilities

Fund Financial Reporting

• Own the preparation and review of quarterly and annual financial statements for all active fund vehicles under both IFRS and US GAAP frameworks.
• Oversee preparation of the firms’ performance tables and various ad-hoc investors reporting templates and requirement.
• Lead internal quarterly funds’ performance review and analysis to drive actionable insights for various stakeholders – finance team, asset management, acquisitions, etc.
• Ensure the accuracy, completeness, and timeliness of fund-level reporting, including NAV calculations, capital account statements, and waterfall computations.
• Oversee LP financial reporting packages, including schedules, and supplemental performance data, in close coordination with the Investor Relations and Legal teams.
• Manage period-end closing processes across funds, ensuring internal deadlines are met with precision.

Fund Administrator Oversight

• Serve as the primary point of oversight for third-party fund administrators, reviewing their work product, managing SLAs, and holding them accountable to quality standards.
• Establish and maintain internal controls to review and validate administrator outputs prior to distribution or filing.
• Lead the evaluation and onboarding of fund administration relationships as new vehicles are launched.

Audit & Compliance

• Manage the full annual audit cycle across all fund entities, serving as the primary liaison with external auditors.
• Ensure audit readiness throughout the year by maintaining organized, defensible workpapers and documentation standards.
• Oversee compliance with all applicable regulatory requirements across fund jurisdictions.

Tax Compliance & REIT Administration

• Direct tax compliance activities across hundreds of fund and property-level entities, including partnership returns, state filings, and REIT qualification testing.
• Execute REIT compliance programs, including income and asset tests, distribution requirements, and prohibited transaction monitoring.
• Coordinate with external tax advisors (Big 4 and specialist counsel) on complex multi-jurisdictional matters, including U.S. tax treatment for non-U.S. investors (QFPF, Non-QFPF, European, and other investor types).
• Ensure timely preparation and filing of all tax returns across the fund entity structure.

Lender & Debt Portfolio Reporting

• Oversee complex financial covenant compliance reporting across the firm's debt portfolio, spanning multiple institutional credit facilities, permanent loans, development loans, back leverage, etc. including ongoing lender relationships.
• Ensure accurate and timely delivery of lender reporting packages, borrowing base calculations, and compliance certificates.
• Partner with the Debt Capital Markets team on loan closings, documentation review, and post-closing reporting obligations.

Investment & Asset Management Collaboration

• Work closely with the investment team to analyze fund and asset-level financial results, including variance analysis, NOI attribution, and return modeling.
• Provide accounting input on deal structuring, acquisition due diligence, and asset disposition modeling.
• Support underwriting assumptions with historical actuals and portfolio-level trend data.

Investor Relations Partnership

• Partner with the IR team on LP reporting deliverables, capital call and distribution notices, and ad hoc investor data requests.
• Prepare and review PCAP statements, K-1 packages, and other investor-facing financial communications.
• Support responses to LP due diligence questionnaires and audit requests as they relate to fund financials.

Team Leadership & Development

• Lead, mentor, and develop a team of approximately ten Controllers and Assistant Controllers.
• Set clear performance expectations, conduct regular reviews, and create structured development pathways for team members.
• Foster a culture of accountability, continuous improvement, and intellectual rigor within the accounting function.
• Drive process automation and operational efficiency initiatives, including integration of accounting systems and workflow tools.

Qualifications

Required

• 10-15 years of progressive fund accounting experience, with significant exposure to private equity real estate fund structures.
• Experience with multi-jurisdictional tax compliance and investor tax structuring (domestic and international investors).
• Deep technical proficiency in US GAAP, with hands-on experience preparing or reviewing fund-level financial statements.
• Demonstrated experience managing tax compliance and filing programs across large, multi-entity structures.
• Proven track record overseeing external audits and fund administrators in a management capacity.
• Strong understanding of debt structures, loan covenants, and lender reporting obligations within a real estate context.
• Experience managing and developing a team of 8+ accounting professionals.

Preferred

• Prior experience at a Big 4 firm, followed by a senior role at a real estate private equity manager.
• Familiarity with Yardi, MRI, or similar real estate accounting platforms.
• Experience with industrial or logistics real estate asset classes.
• MBA or advanced degree in Accounting, Finance, or related field.

About Our Benefits

• Competitive base salary in the $200,000-$300,000 range, plus discretionary bonus and long-term incentives.
• Unlimited paid time off.
• Comprehensive health insurance options, including Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability, with the majority of premiums covered by Faropoint.
• 401(k) retirement plan with company match.

Equal Opportunity Employer

Faropoint is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better, and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.

Curiosity - you have a desire to truly understand our customers' business needs.
Creativity - you can find a sustainable path to yes.
Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities:

• Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
• Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering)
• Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells

Requirements:

• 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company
• Experience in full commercial negotiations as well as some technical escalation
• Experience and exposure working with networking or security software solutions 
• Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
• Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
• Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
• Must be very well organized and able to work effectively in a nimble and fast-paced environment
• Effective problem solver, shows ownership and wants to see issues resolved
• Comfortable working within a geographically distributed team for a hyper-growth global organization
• Must be located within the Bay Area, CA, United States 
• Ability to travel up to 25% of the time

Prior Experience:

• Solid technology background, ideally hands-on prior experience on at least a few of the following domains:
• Routing (static, BGP, EIGRP, etc.)
• Switching
• SD-WAN
• Firewalls, Proxy
• Secure Web Gateway/CASB/DLP
• Identity Management (SSO, SAML, LDAP, etc.)
• Threat protection mechanisms (IPS, AM, etc.)
• Load Balancing
• Networking protocol analysis (TCP, UDP, IP, ICMP, etc.)
• WAN, MPLS

A reasonable estimate of the salary for this role, at the time of posting, is $160,000 - $200,000. Cato operates from a high place of trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still welcome to apply.

Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. 

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

#LI-MR1

About ProBio: 

ProBio, a subsidiary of GenScript, is a global CDMO offering end-to-end services from discovery to GMP for plasmids, antibodies, and cell & gene therapies. We bring together multidisciplinary expertise to accelerate development and manufacturing through customized, and comprehensive services. ProBio has established companies in the United States, the Netherlands, South Korea, and China (Hong Kong, Shanghai, and Nanjing) and other regions to serve global customers, and has helped customers in the United States, Europe, Asia Pacific and other regions obtain more than 150 IND approvals since October 2017.

Position Overview:

The position reports to the Sr. QC Manager is ideally suited for a professional with extensive technical knowledge, and a proven track record of developing and carrying out processes, that are suitable for use in GMP manufacturing of a wide range of clinical trial materials and participating in the technology transfer.  There is a great opportunity to lead and evolve this function within a CDMO business, to support a broad portfolio and advance the manufacturing capabilities to deliver products to the client projects that transform the lives of patients.

Responsibilities:

• Apply knowledge of bio separation techniques to support method development, troubleshooting, and process characterization
• Support the establishment, development and optimization of Analytical Development (AD) and Quality Control (QC) laboratories to enable both Non-GMP and GMP testing•
• Design, develop, and execute analytical methods, including method development, method qualification/validation, technology transfer, and product testing.
• Own method lifecycle management activities, including authoring and reviewing protocols, reports, and technical documentation.
• Support procedure lifecycle activities, including authoring and reviewing Standard Operating Procedures (SOPs) and associated forms. Perform
• and interpret a broad range of analytical assays, including but not limited to UPLC/HPLC, CE-SDS, and analytical ultracentrifugation (AUC).
• Drive continuous improvement initiatives across AD and QC, identifying opportunities to enhance assay robustness, efficiency, and data quality.
• Analyze complex datasets and effectively communicate results, observations, and recommendations to internal and external stakeholders
• Collaborate cross-functionally with Process Development, Manufacturing, and Quality teams to support product and process advancement.
• Perform other duties as assigned based on business needs
• Up to 15% traveling to support CDMO projects or business development activities.

Qualifications:

•  Master’s degree with 2+ years of relevant industry experience, or Bachelor’s degree with 5+ years, or Ph.D. with relevant experience.
•  Degree in Chemistry, Biochemistry, Molecular Biology, or related scientific field; experience in gene and cell therapy is a plus.
• Hands-on experience with analytical techniques such as UPLC/HPLC, CE-SDS and/or AUC; experience working with MALS and/or CAD detectors is a plus.
• Experience executing assays in accordance with Standard Operating Procedures and protocols in a regulated or controlled environment.
• Strong problem-solving skills with the ability to work independently and collaboratively in a fast-paced environment.
•  Familiar with principles of Good Documentation Practices, Data Integrity, and ALCOA+.
• Strong interpersonal, verbal, and written communication skills.
•  Experience with Next-Generation Sequencing (NGS) is a plus.
•  Experience with Microsoft Office tools. Experience with statistics, coding, programming, troubleshooting, and/or data management software is a plus.

Pay range is estimated between $90k - $120k based on skill set and experience.

# LW

# PB

FEQ427R309

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 6+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

Job Scope:

We are seeking a highly motivated and experienced Senior Business Development Manager to drive the growth of our cell and gene therapy-related product portfolio across US.

This role is ideal for a results-driven, self-motivated professional with a strong industry network and deep understanding of the cell and gene therapy (CGT) ecosystem. The candidate should be passionate about enabling customer success and capable of translating technical knowledge into commercial opportunities.

This position can be based remotely anywhere in the United States, but should be expected to travel. The estimated base salary range is $100,000 - $150,000 and is dependent upon experience level. 

Key Responsibilities:

• Lead business development and sales activities across US for cell and gene therapy-related products and solutions
• Develop and expand relationships with key stakeholders, including biotech companies, CDMOs, academic institutions, and core facilities
• Leverage existing network to identify new opportunities and accelerate business growth
• Act as a trusted partner to customers by understanding their technical needs and aligning solutions accordingly
• Drive strategic account development and manage complex sales cycles
• Provide insights on market trends, customer needs, and competitive landscape
• Represent the company at industry events, conferences, and customer meetings

Qualifications:

• Master’s degree or above in Life Sciences, Immunology, Cell Biology, or related fields
• 5–10 years of experience in business development, sales, or account management within the life sciences or biopharma industry
• Strong experience in cell therapy or related fields
• Deep familiarity with the US biotech landscape and core facility ecosystem
• Proven track record of building and leveraging industry networks to drive business outcomes
• Solid understanding of end-to-end cell therapy workflows
• Ability to understand customer processes and translate technical requirements into business opportunities
• Experience interacting with process development, manufacturing, and translational teams
• Experience with cell therapy manufacturing-related products, reagents, or tools is highly desirable
• Highly self-motivated, proactive, and results-oriented
• Strong communication, negotiation, and stakeholder management skills

What We Value:

• Strong industry presence and established relationships across US
• Passion for the cell therapy field and a strong sense of product ownership
• Entrepreneurial mindset with high execution capability
• Ability to work independently while driving impactful results

Why Join Us:

• Opportunity to play a key role in expanding a fast-growing portfolio in the cell therapy space
• Work in a highly dynamic and innovative environment
• Collaborate within a global organization with strong technical and manufacturing capabilities

#LI-EB1

#GS

Role: Principal Data Scientist - Commercial Analytics

Title: Senior Lead, Principal Data Scientist / Associate Director - Data Science

Location: NY / NJ (USA)

Summary:  The role is expected to serve as the primary client-facing data science lead for commercial analytics and RGM engagements. In this role, you will partner with senior client stakeholders, translate business challenges into data science solutions, review and guide offshore deliverables, and ensure delivery of high-quality outcomes. You will combine hands-on modeling expertise with client leadership, solution ownership, and team guidance to drive measurable business impact Provide clear guidelines for offshore development teams & own outcomes. You will nurture key client relationships to ensure client account success

Desired Experience : 

• 8–12 years of overall experience.
• 3+ years in consulting or client-facing analytics roles.
• 3+ years of experience in CPG or adjacent commercial analytics environments.
• Proven experience engaging with senior stakeholders and leading client conversations.
• Strong track record in data science, statistics, and machine learning

Role & Responsibilities :

• Develop and refine analytics & ML models and tools (e.g., Price Elasticity, iPPA diagnostics, Portfolio Simulators, TPO, TPM etc.) to support strategic RGM decisions
• Employ your analytical skills to decipher large datasets, and identify opportunities to enhance existing solutions, as well as develop new ones as scalable proof-of-concepts (PoC).
• Work closely with cross-functional teams, including data scientists, data engineers and product managers and business experts to ensure the smooth development of RGM models and translate outcomes to business stakeholders
• Collaborate extensively with business stakeholders to gather requirements, deeply understand challenges and identify opportunities.
• Leading client workshops where broad vision and ambiguous business problems are articulated to be solved through data analytics and AI
• Independently liaise with customers and convincingly present solutions in an unstructured and ever-changing client environment. Be able to independently question the customer, when required.
• Perform a role that involves a combination of hands-on contribution and customer engagement
• Contribute to organization building through training, mentoring, and developing repeatable analytic approaches

Primary Skills (Mandatory)

• Strong foundation in ML and statistical concepts.
• Proficiency in SQL, Python, and PySpark.
• Experience with Snowflake, BigQuery, Azure, AWS, or Databricks.
• Experience with CPG data and commercial analytics, including pricing, promotion, mix, e-commerce, or customer analytics.
• Ability to convert rigorous analysis into strategic recommendations.
• Strong project management, communication, and team leadership skills
• Strong problem-solving skills and a creative mindset for disrupting how RGM analytics is conducted today. Be at the forefront of innovations in commercial analytics space

 Secondary Skills (Good to have):

• Exposure to supply chain analytics, manufacturing analytics, or e-commerce analytics.
• Data engineering / MLOps experience.
• Dashboarding experience with Power BI or Tableau
• Exposure to Agentic AI / LLMs or any other Gen AI capabilities

FEQ227R259

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 8+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

FEQ227R228

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 3+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

GenScript Life Science Group is a part of GenScript Biotech Corporation. Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop ground breaking treatments and products. As a cornerstone of the global life science ecosystem, GenScript actively collaborates with a diverse network of partners—from academic institutions to industry leaders—to co-create cutting-edge solutions that redefine service excellence. Guided by its mission to Make People and Nature Healthier Through Biotechnology, GenScript has become a trusted global partner with a team of 5,500+ employees, supporting over 200,000 customers across 100+ countries and regions, including the world’s Top 20 pharma companies.

Job Title: Senior Product Manager - Protein Services

Job Scope:

We are seeking an experienced Senior Product Manager to lead the strategy, roadmap, and execution for our protein services and catalog product portfolio. This individual will own the product roadmap, drive lifecycle management, and collaborate cross-functionally to ensure market success. The role demands a strong blend of scientific expertise, business acumen, and data-driven decision-making to translate market insights into actionable product strategies. This role requires deep expertise in product management within life sciences or biotech, along with the ability to translate complex market insights into actionable strategies that deliver commercial impact. Candidates should have a proven track record in product management and the ability to operate at a strategic level while staying connected to execution.

Please note that this position is ideally based onsite in Piscataway, NJ; however, remote within the US will be considered. 

The estimated salary range is $120,000 - $150,000, based on experience. 

Responsibilities: 

• Act as the strategic owner of the protein services and catalog portfolio, managing the full product lifecycle and driving portfolio performance
• Define and execute the product roadmap, prioritizing opportunities based on market potential, customer needs, technical feasibility, and business objectives
• Lead new product development from ideation to launch, coordinating with R&D, operations, regulatory, and commercial teams
• Leverage market data, customer feedback, and competitive intelligence to guide strategic decisions, pricing, and positioning
• Collaborate with marketing to build compelling campaigns, content, and messaging that support adoption and brand awareness
• Develop sales enablement tools and training materials in partnership with the commercial team to drive revenue growth
• Utilize strong business and financial acumen to evaluate ROI, track KPIs, and guide portfolio investment decisions

Qualifications:

• 3+ years of product management experience in the life sciences or biotech industry.
• Proven success in translating customer insights into product strategy and delivering market-driven innovation.
• Strong understanding of scientific and technical workflows in protein production, CRISPR, synthetic biology, or gene/cell therapy.
• Demonstrated experience managing full product lifecycle and leading cross-functional initiatives.
• Advanced degree (MS or PhD) in biological sciences, bioengineering, molecular biology, or related disciplines, MBA degree is desired.
• Excellent communication, collaboration, and stakeholder management skills
• Strong business and analytical skills, with experience in market analysis, forecasting, and performance tracking.
• Professional proficiency in Mandarin Chinese is a strong asset.

#LI-IP1

#GS

About the Go-To-Market Team

The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.

Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.

About the role:

As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent.

Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time.

In this role you will:

• Own the customer relationship from pre-deployment through long-term engagement
• Serve as the primary point of contact for customer communication and non-technical coordination
• Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively
• Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution
• Monitor customer health, engagement, and risk signals and take proactive action when issues arise
• Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity
• Identify opportunities to expand customer impact by understanding operational goals and usage patterns
• Partner with Sales to support expansion opportunities through strong relationships and customer insight
• Capture and elevate the voice of the customer to inform product, process, and experience improvements
• Maintain accurate documentation and internal visibility into customer status, risks, and next steps

What makes you a great fit:

• 3–7+ years of experience in customer success, account management, client services, or customer-facing program management
• Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination
• Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously
• Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred
• Excellent written and verbal communication skills with confidence in customer-facing conversations
• Comfort navigating ambiguity and evolving processes in a fast-growth environment
• Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs
• Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes
• Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms

At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products - IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, Space, AI-powered tools, and many others – have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software.

We are looking for a proactive and relationship-oriented Account Manager to support the largest and most diverse B2B segment at JetBrains. This role covers all global customers who do not have a dedicated Key Account Manager. These accounts range from fast-growing startups to large international organizations, representing substantial potential for expansion, cross-sell, and long-term partnerships.

You will drive new revenue, protect renewals, and help customers adopt more of the JetBrains ecosystem – including IDEs, AI offerings, and team tools. The role combines strategic work with high-value accounts and a programmatic model for long-tail customers at scale.

In this role, you will:

Grow a global portfolio

• Manage all B2B customers in your segment without assigned KAM coverage.
• Work with companies of all sizes—startups, scale-ups, and global corporations.
• Develop strong relationships with technical and business stakeholders.
• Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI solutions, Team Tools).

Drive new and recurring revenue

• Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value editions.
• Secure renewals on time and prevent churn through consistent, proactive engagement.
• Analyze account potential and prioritize focus using a data-driven, programmatic approach.

Expand adoption & prevent churn

• Monitor product usage, renewal cycles, lead history, support signals, and customer behavior.
• Act early on risks and build engagement campaigns (inbound and outbound) across your segment.
• Ensure customers gain full value from JetBrains tools and are aware of the broader JetBrains product ecosystem.

Run full-funnel sales motions

• Work with inbound leads, trials, demos, evaluations, and outbound opportunities.
• Qualify opportunities, run discovery, prepare proposals, and guide customers through the full sales cycle.
• Maintain clear next steps and accurate forecasting.

Collaborate cross-functionally

• Partner with Customer Success Engineering for technical deep dives and evaluations.
• Work with Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives.
• Bring structured customer insights back to influence product strategy and messaging.

Ensure operational excellence

• Maintain a clean, accurate CRM pipeline with clear next steps and deal context.
• Use segmentation and playbooks to scale outreach across thousands of accounts.
• Participate in events, webinars, and community activities to strengthen relationships with the developer audience.

We’d love to hear from you if you have:

• Roughly 2-4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS or developer tools).
• Strong relationship-building skills and the ability to manage a high-volume portfolio.
• Proven success in upsell, cross-sell, renewal, or expansion motions.
• An analytical approach to pipeline management and account prioritization.
• Confidence working with technical audiences and motivation to learn JetBrains products deeply.
• Experience with CRM systems (Salesforce preferred) and modern sales tooling.
• Fluent English (C1/C2) required.
• Additional languages such as Spanish or Portuguese are a plus.

#LI-HYBRID
#LI-REMOTE
#LI-JP1 

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario.

Summary:

The Manager, R&D QA, Global Audits, Inspections and R&D Quality is responsible for managing Quality Assurance systems, processes and conducting internal and external audits and reviews, training, and reporting according to KK standards. The R&D QA Manager will support the QA program to assure the accuracy and quality of scientific data submitted to regulatory agencies in support of new drug applications and/or biological licensing agreement applications. The R&D QA Manager will collaborate and provide key quality input to KK’s R&D function. 

Essential Functions:

•    Serve as key point of contact for GCP/GLP quality issues reported by KK staff and provides ongoing feedback to management on potential quality-related risks. Involvement in clinical trials includes, but is not limited to, independent review and approval of deviations and CAPAs, GCP guidance, and quality agreement preparation.
•    Perform and report assigned GCP/GLP audits of KK studies, including clinical investigator sites, vendors/CROs, internal systems/processes, and clinical data/documents, as applicable. 
•    Prepare timely, high-quality audit reports; evaluate audit responses; and oversee CAPA development, adequacy, implementation, and tracking in accordance with KK standards.
•    Maintain expert-level knowledge of global GCP/GLP regulations and industry expectations. Serve as a subject matter expert to KK staff, provide interpretation of regulatory requirements, and actively contribute to the company’s Regulatory Intelligence program.
•    Design and deliver GCP training to KK staff to enhance compliance awareness, inspection readiness, and quality culture.
•    Support continuous improvement initiatives; develop, revise, and administer SOPs and controlled documents; and ensure effective maintenance within quality document management systems.
•    Participates in Health Authority inspection activities for domestic and international projects (as applicable).
•    Provides input to the annual risk-based audit plan, schedule and execution of audits based on changing business environment and interaction with cross-functional teams.
•    Undertake other QA-related duties as directed by the supervisor to support departmental and organizational objectives.

Requirements:

Education
Bachelor’s degree in Life Science or closely related scientific discipline (e.g., Pharmacy, Chemistry, Microbiology, Biology, or Pharmaceutical Sciences) required

Experience
•    Minimum three (3) experience in drug development in GCP/GLP Quality Assurance, including hands-on experience in auditing, CAPA management, and deviation review.
•    Demonstrated knowledge of global regulatory requirements, including EMA, FDA, MHRA, ICH, and other applicable standards, with proven ability to interpret and apply them in operational settings.
•    Experience supporting Health Authority inspections, including preparation, participation, and follow-up actions.
•    Proven track record in developing and implementing risk-based audit plans, SOPs, and quality systems, with experience in quality document management.
•    Experience in training and mentoring staff on GCP/GLP compliance and fostering a culture of quality.
•    Exposure to global, cross-functional collaboration with clinical, regulatory, and operational teams on QA-related matters.
•    Prior involvement in vendor/CRO management, clinical site audits, and quality agreement development is highly desirable.

Technical Skills
•    Experience with Veeva or other electronic Quality Management Systems (eQMS) for document control, audit tracking, and CAPA management.
•    Ability to generate comprehensive audit reports and perform trend analysis.
•    Familiarity with regulatory intelligence tools and systems to track evolving GCP/GLP requirements.
•    Strong skills in risk assessment and quality metrics reporting.
•    Excellent written and verbal communication skills for interacting with internal teams and external regulatory authorities.
•    Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) for reporting, data analysis, and presentations.

Working Conditions:

Requires up to 20% domestic and international travel

The anticipated salary for this position will be $135,000  to $150,000.  The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company match
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Services
• Long Term Incentive Program (subject to job level and performance)
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-TT1 #Hybrid #Princeton

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

The AI Transformation Manager reports to the Chief Data and AI Officer and plays a critical role in driving Cross River’s AI-led transformation and commercialization strategy. This position is responsible for orchestrating the end-to-end implementation of AI initiatives across the enterprise—bridging strategy, productization, compliance, and delivery to ensure measurable business impact. The ideal candidate combines deep expertise in AI/ML program management with a pragmatic understanding of financial services and regulatory environments.

Responsibilities:

Strategy & Governance

• Define and manage the AI Transformation roadmap, ensuring alignment with Cross River’s strategic objectives, regulatory standards, and innovation priorities.
• Partner with business, data, and technology leaders to identify AI-driven opportunities for efficiency, risk management, and new revenue models.
• Establish a governance framework for AI projects, including evaluation metrics, responsible AI principles, and lifecycle management.
• Oversee commercialization of AI capabilities, enabling scalable deployment of internal tools and potential external monetization opportunities.

Program Execution & Delivery

• Lead the planning, coordination, and execution of AI initiatives across multiple business domains—banking, lending, risk, compliance, and customer experience.
• Develop and maintain a portfolio management system for all AI programs, ensuring transparency on timelines, costs, dependencies, and outcomes.
• Ensure data readiness and model governance across all AI deployments in close partnership with data engineering and compliance teams.
• Track and report on transformation metrics, including adoption, ROI, and productivity gains.

Collaboration & Change Management

• Partner with product, engineering, operations, and risk teams to embed AI solutions into enterprise workflows.
• Drive organizational change management to enable smooth adoption of AI technologies, ensuring training and alignment across teams.
• Serve as a liaison between business and technical teams, translating complex AI capabilities into actionable business insights.
• Promote a culture of responsible AI innovation that balances experimentation with ethical standards and risk management.

Commercialization & Market Enablement

• Identify opportunities to externalize AI capabilities through partnerships, APIs, and new product lines.
• Collaborate with external vendors, startups, and research organizations to expand the bank’s AI ecosystem.
• Support the Chief Data and AI Officer in defining AI monetization strategies and evaluating go-to-market models.

Basic Qualifications:

• 10+ years of experience in technology, analytics, or transformation roles, with at least 5 years in AI/ML program or product management.
• Proven experience leading cross-functional AI initiatives from conception through implementation in a regulated industry (preferably financial services, fintech, or banking).
• Strong understanding of AI platforms, MLOps, model governance, and data management frameworks.
• Experience managing stakeholder engagement, budgets, and vendor relationships for large-scale transformation programs.
• Exceptional ability to translate technical AI concepts into business outcomes and communicate effectively at all organizational levels.

Preferred Qualifications:

• Master’s degree in Business, Data Science, Engineering, or a related field.
• Prior experience applying AI solutions in regulated environments, such as banking, healthcare, or insurance.
• Familiarity with AI governance frameworks, including bias mitigation, interpretability, and model monitoring.
• Experience in commercialization or business development related to AI-driven products or services.
• PMP, Agile, or equivalent program management certification preferred.

Leadership & Impact:

The ideal candidate will demonstrate a track record of driving complex, multi-stakeholder AI initiatives, combining visionary thinking with disciplined execution. They will be a trusted advisor to the Chief Data and AI Officer and a change leader influencing how AI transforms Cross River’s core business and innovation strategy.

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $170,000.00 - $200,000.00

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

Regional Sales Manager – Air Solutions (Northeast Region)

We are seeking a Regional Sales Manager to join our dynamic Air Solutions team, responsible for driving growth across the greater Northeastern United States. In this role, you will serve as the applied channel lead for the region, focused on expanding LG’s Commercial Air Conditioning business throughout Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, and Pennsylvania.

As a key leader within the organization, you will develop strategy, lead talent, and build strong external partnerships to accelerate market penetration and revenue growth.

Key Responsibilities

• Build and maintain strong relationships with internal teams, channel partners, engineering firms, contractors, and owners to identify market needs, trends, and growth opportunities.
• Lead and develop a team of regional sales engineers to drive performance across the applied representative channel and achieve regional sales and margin objectives.
• Serve as the primary point of contact for third-party channel partners, strengthening long-term strategic relationships.
• Develop and execute regional commercial account strategies and action plans to meet business plan objectives for the process cooling segment.
• Qualify channel opportunities and manage the sales pipeline providing accurate monthly forecasts for awards and revenue.
• Communicate regularly with Air Solutions leadership regarding pipeline status, market dynamics, and business performance.
• Ensure high levels of customer support by coordinating efforts across the sales team, customer call center, and field support teams.
• Provide voice-of-customer and market insights to optimize LG’s regional offerings and overall value proposition.
• Act as the internal subject matter expert and customer advocate, influencing product development and process roadmap decisions.
• Collaborate with marketing and engineering teams to create compelling sales presentations and proposals that clearly articulate LG’s value proposition and differentiation.
• Represent LG at industry events, strengthening brand visibility while deepening existing relationships and cultivating new ones.

Job Requirements

• Bachelor’s degree required; MBA preferred.
• Minimum of 10 years of progressive experience in sales, sales leadership, applied representative management, and/or large account management, with a proven record of driving growth and managing complex commercial projects.
• Strong technical expertise within the Commercial Air Conditioning industry; VRF experience preferred.
• Experience with process cooling systems including scroll chiller products preferred.
• Demonstrated ability to build and sustain strong professional relationships.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), Adobe Writer, Visio, and standard Windows applications.
• Strong business acumen with the ability to think strategically across sales, marketing, operations, finance, and account P&L management.

#LI-GJ1

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

About Our Team

Cross River’s team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.

What We’re Looking For

Reporting to the Head of Enterprise Systems, the VP, BSM leads the delivery of the most complex IT programs driving program execution, governance, and strategic alignment. This role is a hands-on, product-oriented role that sits at the intersection of business needs and modern data tooling. You’ll own the delivery of high-impact applications without owning backend infrastructure. You will guide solution delivery from the enterprise systems perspective, partnering with technical teams (data engineering, platform teams, architects) and business stakeholders to drive value-focused application development. Your role centers on solution execution and stakeholder alignment, not platform-level architecture.

Responsibilities:

• Own large-scale, strategic programs cutting across departments and domains
• Define and improve delivery governance frameworks
• Partner with senior IT and business leaders to align priorities and execution
• Gather and refine product and business requirements in collaboration with stakeholders
• Translate business needs into functional and technical specifications
• Collaborate closely with engineering teams during development cycles
• Conduct functional validation, user acceptance testing (UAT), and feedback loops for newly built systems

Required Skills:

• 10+ years of program or portfolio leadership in Enterprise IT
• Expertise in Agile/SAFe delivery frameworks
• Strong background in business analysis and product management
• Familiarity with requirements definition tools and test planning (e.g., Jira, Confluence)
• Ability to manage end-to-end product lifecycle, from concept through validation
• Excellent stakeholder management and executive communication
• Ability to assess program health, surface risks, and drive resolution
• Experience with Palantir is a plus

Qualifications:

• Bachelor’s or master’s in Technology, Business, or related field
• Deep understanding of enterprise systems and technology delivery
• Experience aligning large programs to strategic objective
• Define success metrics and ensure the product delivers measurable business value
• Coordinate with External Vendor and internal teams to align product delivery with strategic goals
• Manage the backlog, user stories, and acceptance criteria in close collaboration with data and platform engineering teams
• Strong capability as a Product Owner or Product Manager for enterprise platform implementations
• Engage with business and technical stakeholders to capture use cases and translate them into product capabilities
• Strong capability in stakeholder engagement, use case definition, and agile backlog management
• Understanding of data platforms, analytics, and visualization tools
• Act as a central point for escalation, feedback loops, and post-deployment support across impacted teams
• Identify change impacts, readiness needs, and mitigation strategies in partnership with business stakeholders
• Lead initiative-level communication strategy, ensuring consistent messaging across leadership and delivery teams
• Develop and execute change management plans to support stakeholder adoption and minimize resistance
• Experience designing stakeholder engagement plans, training roadmaps, and communications collateral
• Strong written and verbal communication skills tailored for executive and operational audiences
• Proven experience leading organizational change management for large-scale IT or platform implementations

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $180,000.00 - $210,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

About Our Team

Cross River’s AI Transformation team is a newly formed group of problem solvers passionate about bridging the gap between cutting-edge AI capabilities and real-world business needs. Based in-office at our Fort Lee, New Jersey headquarters, we work face-to-face with stakeholders across the organization to identify opportunities, adopt and adapt AI tools, and build sustainable solutions. Our mission is to bring AI-powered solutions to life, ensure they are maintainable, auditable, and resilient, and to continuously leverage advances in AI technologies for the benefit of the business.

What We’re Looking For

We are looking for an Engineering Manager to lead and grow our AI Transformation team (official title: "AVP, Engineering").. This is a hands-on leadership role—approximately 60% engineering and 40% people and project management—where you will work in-office at least three days per week at our Fort Lee, New Jersey headquarters. You will collaborate closely with an AI strategy team and collaborate face-to-face with business stakeholders to deeply understand their problems, cut through surface-level descriptions to identify root challenges, and determine the most efficient path to solutions. You will guide your team and partners through a solution journey, ensuring the business comes along every step of the way. We are looking for someone who thrives in ambiguity, identifies high-impact opportunities—from quick wins to complex, less obvious challenges—and applies strong engineering discipline to deliver sustainable, AI-centered or augmented outcomes.

People & Project Management Responsibilities (~40%):

• Lead, mentor, and support a small team of engineers and QA professionals with empathy, trust, and a focus on individual growth
• Foster a culture that promotes sharing ideas, taking calculated risks, and learning from setbacks
• Plan, triage, and prioritize work across multiple initiatives with lifecycles ranging from two weeks to three months
• Guide business partners through the solution journey—helping them understand tradeoffs, come along with the process, and stay focused on the problem rather than prescribing solutions

Engineering Responsibilities (~60%):

• Design, develop, and deliver scalable, flexible, and reusable components and solutions leveraging AWS AI tools and services and internally-designed components, evolving into a flexible, resilient, and reusable platform
• Utilize engineering best practices to implement AI-centered and augmented solutions with a sustainable, auditable, and maintainable mindset
• Collaborate with the AI strategy enablement team to adopt, adapt, and optimize the latest AI tools for real-world business problems
• Document solution architectures, design decisions, and technical approaches collaboratively with the team and stakeholders

Qualifications:

• 8+ years of experience in software engineering (a mix of front-end, back-end, API, security, and other best practices), with progressive leadership or management responsibilities
• 6+ years of experience with C#, .NET Core, and the Microsoft development ecosystem deployed via AWS
• 6+ years of experience in real-time data management (SQL, NoSQL, caching)
• 4+ years of experience in DevOps disciplines (GIT or Azure Devops, Terraform, Python)
• 3+ years of experience leading, empathetically managing engineering teams and interfacing with product and business organizations
• 2+ years of experience or strong interest in AI/ML tooling, integrations, and the practical application of AI to business problems
• Experience managing initiatives with short-to-medium lifecycles (weeks to months), in an ambiguous, fast-evolving, collaborative, and iterative environment

Ideal Candidate:

• Experience in the financial industry (FinTech or traditional banking)
• Loves ambiguity, energized by undefined problems and the opportunity to shape solutions from the ground up and identify next steps and actions
• Identifies potential to show impact quickly while also recognizing and tackling harder, less obvious challenges
• Focuses on understanding the “why” before jumping to the “how”

#LI-KR1 #LI-Hybrid

Salary Range: $180,000.00 - $210,000.00