Contentful
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide.
More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed around the world.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Washington: $163,000- $221,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
California Salary: $185,000- $251,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Illinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Illinois: $149,000- $201,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
California Salary: $163,000- $221,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Maryland Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Maryland if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Maryland Salary: $149,000- $201,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Massachusetts Salary: $163,000- $221,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
The application deadline is 05/17/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary: $149,000- $200,999
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
New York Salary: $163,000- $221,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Technical Enablement Architect
Share this job
About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Product Architect
Share this job
About the Opportunity
The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day.
This is a hands-on role with approximately 60% implementation and 40% architecture and planning. You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You’ll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership.
If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows, and translating promising prototypes into systems people actually rely on, this role offers the chance to have visible impact across the business.
Why this role matters
CIA’s internal tools work is part of how we turn customer, field, and partner insights into operational advantage. The right tools help our teams move faster, reduce manual work, improve data quality, and create a more consistent way of supporting customers and partners. This role exists to make those improvements real — not as one-off experiments, but as well-scoped internal products and patterns that deliver demonstrable value for our internal teams.
- Join a high-impact team building internal products that improve customer experience, strengthen field effectiveness, and help Contentful scale more effectively
- Shape how CIA approaches internal product development, R&D, and technical architecture — with meaningful room to influence both the systems we build and the way we build them
- Work on a wide range of interesting problems, from internal apps and integrations to structured data workflows, experimentation, and AI-assisted tooling
- Partner with deeply cross-functional stakeholders across CX, Sales, Partnerships, Product, IT, and Platform teams, with visible impact on how Contentful operates internally
What to expect?
This is a hands-on role with approximately 60% implementation and 40% architecture and planning
- Own and evolve a focused set of internal tools, utilities, and integrations that support the Customer Experience organization (CSMs, Support, Professional Services, Learning Services) and cross-functional internal users such as Sales, Partnerships, and Pricing & Packaging
- Lead R&D and rapid prototyping efforts to identify high-leverage solutions, then determine which ideas should remain lightweight, which should be operationalized, and which should be designed for clean handoff to other teams
- Build production-quality front-end and back-end code, including API design, data flows, resilience, observability, and robust internal user experiences that align with our design system and engineering standards
- Apply component-based and front-end best practices to ensure internal tools are consistent, scalable, and maintainable
- Leverage Contentful and other internal platforms where appropriate to create reusable patterns and scalable internal solutions rather than reinventing common capabilities from scratch
- Explore and implement web crawler and scraper approaches, structured extraction workflows, and other internal data-ingestion patterns
- Explore and implement AI-assisted workflows where relevant to improve internal tools, accelerate development, and support pragmatic experimentation without compromising quality or maintainability
- Collaborate with IT, InfoSec, Platform, Legal, and Privacy partners on responsible data handling, hosting, identity, compliance, and operational readiness
- Define success metrics, instrument telemetry, report impact, and document architecture & playbooks so that stakeholders understand where they unlock value for Sales, CSMs, Professional Services, and adjacent teams, and how other teams can support or extend the systems over time
What success looks like
- Customer Experience, Sales, and partner-facing internal teams rely on a focused set of internal tools that are easy to use, well adopted, and meaningfully improve how work gets done across the business
- Internal tools built by this role are consistent, scalable, and reliable, reflecting strong front-end patterns, sound API and data-flow design, and user experiences that align with Contentful’s design system and internal platform standards
- Stakeholders have clear visibility into the impact of CIA-built systems through trusted success metrics such as adoption, time saved, data quality, and reliability, and use those signals to prioritize future investments
- Cross-functional partners experience CIA as a pragmatic, high-leverage internal product and architecture function that can take ambiguous problems, define the right solution, and deliver useful systems that support pipeline, retention, and customer experience outcomes
- Reusable patterns, technical documentation, and operating playbooks make it easier for adjacent teams to build on this work, support it over time, and extend internal tooling without accumulating unnecessary complexity or one-off solutions
What you need to be successful
- Demonstrated ability to balance system design with hands-on implementation, including recent experience contributing to production codebases
- 7–10 years building and operating production web applications
- Hands-on expertise with modern TypeScript, React and Next.js (or equivalent), state management, testing, performance, and accessibility best practices
- Back-end experience with Node.js and TypeScript, API design, eventing or queues, and serverless or containerized services, along with sound observability practices across logs, metrics, and traces
- Experience with Contentful or similar API-first CMS and composable content platforms
- Ability to translate ambiguous requirements into clear technical designs and scalable implementations, engineered for maintainability and ownership transfer
- Experience designing web application architectures, data flows, and integration points across multiple systems, with judgment about when to build a full product, when to automate, and when to keep a solution intentionally small
- Experience establishing lightweight engineering practices for a small team, including clear documentation, code review norms, testing approaches, release discipline, and operational readiness
- Mentorship and technical leadership that raises the bar on code quality, design rigor, and documentation while helping peers make better architectural decisions
- Clear written and verbal communication with technical and non-technical stakeholders, along with a bias for action and evidence-based decision making
Nice to Have
- Practical experience with AI and LLM-based workflows, particularly spec-based development, evaluation, and test or guardrail processes
- Experience working with component-based front-end architectures and design systems, including design tokens, component libraries, CSS architecture, accessibility, and Figma design and development experience
- Familiarity with web crawling and scraping approaches, including structured content extraction, normalization, and change detection
- Experience building internal tools, dashboards, or workflow systems for customer-facing, revenue, or operations teams
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive equity awards for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business.
Colorado Salary Statement:
The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
This role will need to be conducted in a state in which we are currently registered to do business.
New York Salary Statement:
The salary range displayed is specifically for potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant's skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Full Stack Engineer - Analytics (f/m/d)
Share this job
About the Opportunity
Shape the future of API-first, composable analytics for enterprise content teams as a Full Stack Engineer (f/m/d) with Contentful.
We are expanding our analytics capabilities tailored to the needs of marketers and content strategists. As a Full Stack Engineer (f/m/d), you will play a key role in delivering AI interfaces and dashboards on top of our data platform.
This role focuses on building performant, intuitive UIs and the APIs that power them. You will work closely with product, design, backend, frontend, and data teams to help marketers understand how content performs and evolves across its lifecycle.
What to expect?
- Build out AI agents, analytics dashboards and the underlying APIs that support them
- Implement rich data interfaces using React, Next.js, Tailwind, and data visualization libraries
- Develop and consume RESTful APIs in Node.js/TypeScript, integrating with existing analytics services
- Contribute to the data pipelines that transform event data at petabyte-scale
- Ensure performance and usability in data-heavy interfaces through thoughtful architecture and loading strategies
- Collaborate across design, product, backend, frontend, and data teams to ship high-impact features quickly
What you need to be successful
- 3+ years building SaaS applications with TypeScript, Node.js, and React
- Proven delivery of AI agents, dashboards or analytics interfaces (ideally in a B2B context)
- Hands-on experience with cloud platforms (GCP, AWS or Cloudflare)
- Comfortable with CI/CD workflows, automated testing, and modern cloud tooling
- Bonus: Experience working with data pipelines or analytical databases
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Security Analyst (f/m/d)
Share this job
About the Opportunity
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven Senior Security Analyst with experience performing analysis and incident management of information security events, as well as experience contributing directly to the growth of and design of a security program. As a Senior Security Analyst, you will have daily alert investigation and incident response responsibilities, but you will be empowered to proactively drive change to shape and support the growth of our Security program.
Candidates should have experience triaging new and unfamiliar alerts, leading technical workstreams in incidents, or leading all aspects of medium scale incidents. They should have experience creating and maintaining high quality threat detection and demonstrate knowledge and understanding of common Information Security principles and frameworks, coupled with excellent communications skills and a continuous desire to learn and grow.
You will be expected to work independently, work as a part of a global dispersed team, and partner with stakeholders throughout the organization to ensure comprehensive risk mitigation while reducing impact to end users throughout the organization.
What to expect?
- Perform daily alert investigation and response in a hybrid environment.
- Conduct detail-oriented analysis across challenging and complex ecosystems.
- Communicate investigation and threat updates to technical and non technical senior leaders.
- Work collaboratively across internal functions to identify, respond, and remediate security issues.
- Investigate and lead incidents of medium size and complexity.
- Investigate vulnerability exploitation and support remediation inline with vulnerability programs.
- Collaborate with the team and actively assist in major response exercises.
- Drive continuous improvement across all aspects of threat detection and response.
- Create processes, documentation, and runbooks to support a rapidly growing team.
- Identify systemic issues and collaborate on approaches to address root causes.
- Collaborate on threat models by incorporating detection use cases into designs.
- Identify and lead efforts to improve efficiency, response, detection, and preventative measures.
- Design and build detection logic across multiple platforms (e.g., SIEM, EDR, etc.)
- Play an active role in scaling Operation practices by contributing to team roadmaps.
- Provide delightful and informative interactions with all end users.
- Proactively identify opportunities for user training and awareness programs.
- Provide insights and input on tool selection to help grow our cybersecurity portfolio.
What you need to be successful
- 5+ years of Security Operations experience, including alert triage and investigation
- 2+ detection and tuning experience, inclusive of Security Operations experience
- 2+ years of Security Incident Response experience
- Ability to support on call and occasional off-hours incident response efforts
- Proficiency in analysis fundamentals (e.g., log analysis, live response, forensics, etc.)
- Mastery of investigation methods and adept at handling new and unfamiliar cases.
- Firm understanding of attacker Tactics, Techniques, and Procedures
- Proficiency in attacker techniques in cloud-native and traditional environments.
- Strong technology fundamentals (e.g., OSI Model, TCP/IP, Layer 7 protocols , etc.)
- Ability to perform detailed host analysis on Mac, Windows, & Linux systems.
- Hands-on experience using security technologies (e.g., SIEM, EDR, AntiVirus, etc.)
- Hands-on experience with malware analysis using dynamic and static analysis tools.
- Expertise in AWS audit and security services to investigate cloud centric threats
- Proficiency investigating incidents across SaaS platforms and identity systems
- Experience performing investigations in cloud service providers (e.g., AWS, GCP, Azure, etc.)
- Practical experience with cross-platform and hybrid environment investigations
- Ability to interpret designs and enumerate actionable detection use cases
- Familiarity with modern engineering and detection engineering practices
- Practical mindset to balance business needs with security requirements.
- A drive for change through continuous improvement
- Capable of working independently but possesses a collaborative mindset
- Comfortable working with a geographically dispersed team.
- Experience working independently and as part of a team
- Ability to work in a fast-paced environment, often juggling multiple tasks, alerts, and incidents
- Passion for solving complex security problems in innovative and scalable ways
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Security Engineer (Application Security)
Share this job
About the Opportunity
Candidates must be located in the eastern time zone.
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.
This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.
What to Expect
- Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
- Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
- Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
- Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
- Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
- Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
- Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
- Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
- Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
- Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.
What You Need to Be Successful
- 4+ years of security engineering, DevSecOps, or equivalent experience.
- Hands-on expertise with AWS architecture, services, and security features.
- Proficiency in Python to build and maintain security tools.
- Familiarity with Kubernetes and container security, including configuration and runtime protection.
- Exposure to JavaScript and Go with the ability to perform security code reviews.
- Experience using Terraform to build, deploy, and maintain infrastructure as code.
- Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
- Demonstrable ability to embed security considerations throughout the software development lifecycle.
- Hands-on involvement supporting vulnerability management and incident response functions.
- Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
- Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
- Clear and effective communication skills.
- Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
- A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
- Passionate about designing and performing hands-on implementation work.
- Ability to work in a fast-paced environment, often juggling multiple projects.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
New York Salary Statement: The salary range displayed is specifically for potential hires who will work or reside in New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant's skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).
New York Salary Range: $153,000 - $207,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]
This role will need to be conducted in a state in which we are currently registered to do business.
New York Salary Statement:
The salary range displayed is specifically for potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant's skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Manager, Threat Detection and Response
Share this job
Candidates must be located in the eastern time zone.
About the Opportunity
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways, with deep experience leading incident response and detection programs at scale. As the Manager of Threat Detection and Response, you will own the operational and strategic direction of security incident response, including team development, program strategy, and capability maturity in alignment with broader security and company objectives.
You will remain hands-on, contributing to day-to-day detection and response activities while designing, building, and operating detection and response capabilities across cloud-native and corporate environments. You will lead large-scale, cross-functional incident response efforts, ensuring effective coordination, clear communication, and timely resolution of complex security events. This role requires strong expertise in detection engineering, attacker techniques, and modern security practices, with the ability to apply these concepts in practical and scalable ways.
You will drive continuous improvement across the Threat Detection and Response program and partner closely with security, IT, and cross-functional stakeholders to align priorities, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact to end users across the organization.
What to expect?
- Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
- Mature effectiveness and efficiency by improving processes, tooling, and documentation.
- Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
- Own execution and prioritization across projects and operations, using agile delivery practices.
- Shape work scope, sequencing, and success criteria in line with department and company needs.
- Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
- Perform daily alert investigation and response in a cloud-native and traditional environment.
- Investigate and lead teams responding to incidents of varying sizes and complexities
- Define roles and make hiring decisions to grow the team in line with department needs.
- Remain hands on, balancing technical leadership with direct response work.
- Communicate risks and technical concepts with clarity to leadership and stakeholders.
- Define and maintain metrics to measure impact, optimize execution, and guide investment.
- Accelerate adoption of AI, balancing practicality enablement, and risk management.
- Facilitate incident training, including table top exercises.
- Lead and refine detection engineering, including the creation and upkeep of threat detections.
- Collaborate on threat models by incorporating detection use cases into designs.
- Identify systemic issues and collaborate on approaches to address root causes.
- Compose high-quality incident and threat reports for executives.
- Provide insights and input on tool selection to help grow our cybersecurity portfolio.
- Ensure all end users receive delightful and informative interactions with Security.
What you need to be successful
- 6+ years experience in security operations, including alert triage and investigation
- 4+ years conducting large scale incident response activities with 2+ years leading
- 2+ years managing people and security operations teams.
- Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
- Ability to support occasional off-hours incident response efforts
- Expertise in attacker techniques in cloud-native and traditional environments.
- Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
- Expertise in AWS audit and security services to investigate cloud centric threats
- Expert usage, data onboarding, and data administration within Splunk
- Mastery of investigation methods and capable of handling complex and ambiguous cases
- Practical experience with cross-platform and hybrid environment investigations
- Ability to perform detailed host analysis on Mac, Windows, & Linux systems
- Proficient in correlating patterns across assets and environments to support investigation.
- Incident lifecycle master with ability to cohesively manage simultaneous workstreams
- Ability to make tactical and fundamental recommendations to improve security
- Ability to design large-scale threat detection using diverse technologies and data sets
- Skilled in evaluating quantitative and qualitative effectiveness of security measures
- Familiarity with modern engineering and detection engineering practices
- Passion for solving complex security problems in innovative and scalable ways
- A drive for change through continuous improvement
- Capable of working independently but possesses a collaborative mindset
- Ability to work in a fast-paced environment, often juggling multiple projects
- Experience working independently and as part of a team
This position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
#LIremote
This role will need to be conducted in a state in which we are currently registered to do business.
New York Salary Statement:
The salary range displayed is specifically for potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant's skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Customer Success Manager, Dedicated (f/m/d)
Share this job
About the opportunity
As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams.
What to expect?
- Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.
- Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
- Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success
- Drive product adoption, customer satisfaction, and overall influence on customer health scores
- Lead effective and consistent customer Business Reviews based on the defined business goals of the customer
- Flag and proactively mitigate risks within a book of business
- Drive the renewal conversations to close with Contentful’s largest and most strategic logos.
- Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.
- Close renewals on time and forecast them accurately to leadership weekly
- Create and drive customer close plans for renewal
- Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs
- Prepare to travel ~25% annually for customer onsite meetings
What you need to be successful?
- College / University Degree is highly preferred
- 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.
- Excellent oral and written communication skills in English, as well as in either French or Italian
- Demonstrated success in meeting or exceeding sales or performance goals
- Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently
- Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
- Collaborate effectively with cross-functional teams, including sales, product, and support
- Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).
- Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required
- Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
- Demonstrate a commitment to prioritizing customer success and aligning it with company goals
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Customer Success Manager - Dedicated f/m/d)
Share this job
About the Opportunity
As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams, and amplify customer voices internally by driving continuous feedback into our product and customer teams.
This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December.
What to Expect
- Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.
- Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
- Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success
- Drive product adoption, customer satisfaction, and overall influence on customer health scores
- Lead effective and consistent customer Business Reviews based on the defined business goals of the customer
- Flag and proactively mitigate risks within a book of business
- Drive the renewal conversations to close with Contentful’s largest and most strategic logos.
- Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.
- Close renewals on time and forecast them accurately to leadership weekly
- Create and drive customer close plans for renewal
- Translate customer insights into actionable feedback for our product and go-to-market teams, and follow up on progress and collaboration with PMs
- Prepare to travel ~25% annually for customer onsite meetings
What You Need to Be Successful
- A college / University Degree is highly preferred
- 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.
- Excellent oral and written communication skills in English, as well as in either French or Italian
- Demonstrated success in meeting or exceeding sales or performance goals
- Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently
- Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
- Collaborate effectively with cross-functional teams, including sales, product, and support
- Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).
- Well-developed attention to detail and organization skills, i.e., follow processes, update the relevant systems diligently, and make suggestions on improvements where required
- Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
- Demonstrate a commitment to prioritizing customer success and aligning it with company goals
What’s in It for You
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package, health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Enterprise - French speaking (f/m/d)
Share this job
About the opportunity
Rejoins-nous pour façonner l’avenir numérique et offrir des expériences client exceptionnelles! Une carrière passionnante t’attend au sein de notre équipe Sales. Postule dès maintenant!
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French customer base on a fluent French level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business.
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential.
Please note this is an onsite role; our offices are based in Central London.
What to expect?
- Gain in-depth knowledge of customers, industry, Contentful’s solution offering
- Effectively manage campaigns and reach out to new prospects
- Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Send weekly activity reports to sales leadership
- Collaborate with assigned Account Executives, handing off qualified prospects
- Educate AEs on the complete qualification meeting details (SLAs)
- Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis
- Build relationships with decision-makers and key executives in all industries and verticals
What you need to be successful?
- 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or:
- 1-2 years experience in a quota carrying/ performance oriented role, or
- 1-2 years experience with outbound customer prospecting
- Language fluency in English and French
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Willingness to travel (up to 10%)
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Ability to work with standard software such as Salesforce, etc.
- Interest in technology and willingness to learn about Contentful's solutions
- Customer-first mindset, where you and company wins by helping our customers to be successful.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
#LI-Onsite
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Field Enablement Program Manager
Share this job
About the Opportunity
As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.
What to expect?
- Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments
- Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles
- Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth
- Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals
- Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes
- Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration
- Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices
What you need to be successful
- 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles
- Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.
- Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner
- Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion
- Comfort operating autonomously, with experience collaborating across remote and in-office environments
- Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences
- Experience with global stakeholder management, including Field leadership and cross-functional teams
- Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools
Preferred qualifications:
- Background in SaaS or Cloud Technology, ideally within the DXP space
- Track record in enablement program design, including role-based learning, gamification, and performance tracking
- High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams
- Growth mindset with a bias for action, resilience, and a touch of humor
What’s in it for You
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
California Salary Statement: The salary range displayed applies to potential hires who will work or reside in California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.
California Salary Range: $148,000 - $170,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Field Enablement Program Manager
Share this job
About the Opportunity
As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.
What to expect?
- Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments
- Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles
- Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth
- Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals
- Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes
- Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration
- Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices
What you need to be successful
- 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles
- Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.
- Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner
- Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion
- Comfort operating autonomously, with experience collaborating across remote and in-office environments
- Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences
- Experience with global stakeholder management, including Field leadership and cross-functional teams
- Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools
Preferred qualifications:
- Background in SaaS or Cloud Technology, ideally within the DXP space
- Track record in enablement program design, including role-based learning, gamification, and performance tracking
- High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams
- Growth mindset with a bias for action, resilience, and a touch of humor
What’s in it for You
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
The application deadline is 06/07/26
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Colorado Salary Statement: The salary range displayed applies to potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.
Colorado Salary Range: $100,000 - $136,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Customer Success Manager
Share this job
About the opportunity
As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.
You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.
Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.
What to expect?
- Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
- Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
- Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
- Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
- Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.
- Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
- Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
- Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
- Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
- Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
- Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
- Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
- Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
- Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
- Travel approximately 25% annually to build strong relationships through onsite customer engagement.
What you need to be successful?
- 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management.
- Experience with content management systems, content strategy, or agency environments is a plus.
- Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
- Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
- Proven track record of meeting or exceeding performance or sales goals.
- Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
- Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
- Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
- Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
- Commitment to prioritizing customer success while aligning with company objectives.
- College degree highly preferred.
Hybrid role: office attendance in downtown Denver is expected 2–3 days per week.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
The application deadline is 05/12/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary: $102,000- $138,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Engineering Manager - Workflows (f/m/d)
Share this job
About the Opportunity
We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.
This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution.
This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.
What to expect?
In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.
- Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
- Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
- Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
- Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
- Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
- Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
- Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.
What you need to be successful?
- We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
- 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
- Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
- Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
- Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
- Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
- Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
- Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
- Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
- People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
- Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
- Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.
Bonus:
- Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
- Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Fullstack Software Engineer (f/m/d)
Share this job
About the Opportunity
Join Contentful as a Full Stack Software Engineer (f/m/d) and Innovate with Automations, Workflows, and Collaboration Tools.
Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We're seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you're excited about pushing the boundaries of what's possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and Node.js — we'd love to have you on our team.
What to expect?
- Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.
- Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.
- Collaboration Tools Integration: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.
- Holistic Thinking: Consider components and systems while considering a holistic user experience.
- Rapid Problem-Solving: Quickly fix bugs and solve problems to enhance customer satisfaction.
- Data-Driven Development: Utilize analytics to inform product decisions and improve features.
- Continuous Improvement: Participate in code reviews and contribute to improving our development processes.
- Stay Current: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.
What you need to be successful?
- Proven Experience: Demonstrable experience as a Full Stack Software Engineer in a product development environment.
- Technical Proficiency: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.
- Containerization and Orchestration: Experience with Docker and Kubernetes.
- Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP.
- Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
- Collaborative Mindset: Excellent communication skills and the ability to work effectively in a team environment.
- Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
Preferred:
- DevOps Practices: Understanding of CI/CD pipelines and DevOps methodologies.
- Past Project Experience: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Fullstack Software Engineer (f/m/d)
Share this job
About the Opportunity
Join Contentful as a Fullstack Software Engineer (f/m/d) and Innovate with Automations, Workflows, and Collaboration Tools.
Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We're seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you're excited about pushing the boundaries of what's possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and Node.js — we'd love to have you on our team.
What to expect?
- Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.
- Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.
- Collaboration Tools Integration: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.
- Holistic Thinking: Consider components and systems while considering a holistic user experience.
- Rapid Problem-Solving: Quickly fix bugs and solve problems to enhance customer satisfaction.
- Data-Driven Development: Utilize analytics to inform product decisions and improve features.
- Continuous Improvement: Participate in code reviews and contribute to improving our development processes.
- Stay Current: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.
What you need to be successful?
- Proven Experience: Demonstrable experience as a Full Stack Software Engineer in a product development environment.
- Technical Proficiency: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.
- Containerization and Orchestration: Experience with Docker and Kubernetes.
- Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP.
- Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
- Collaborative Mindset: Excellent communication skills and the ability to work effectively in a team environment.
- Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
Preferred:
- DevOps Practices: Understanding of CI/CD pipelines and DevOps methodologies.
- Past Project Experience: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Fullstack Software Engineer (f/m/d)
Share this job
About the Opportunity
Join Contentful as a Full Stack Software Engineer and Innovate with Automations, Workflows, and Collaboration Tools.
Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We're seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you're excited about pushing the boundaries of what's possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and Node.js — we'd love to have you on our team.
What to expect?
- Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.
- Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.
- Collaboration Tools Integration: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.
- Holistic Thinking: Consider components and systems while considering a holistic user experience.
- Rapid Problem-Solving: Quickly fix bugs and solve problems to enhance customer satisfaction.
- Data-Driven Development: Utilize analytics to inform product decisions and improve features.
- Continuous Improvement: Participate in code reviews and contribute to improving our development processes.
- Stay Current: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.
What you need to be successful?
- Proven Experience: Demonstrable experience as a Full Stack Software Engineer in a product development environment.
- Technical Proficiency: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.
- Containerization and Orchestration: Experience with Docker and Kubernetes.
- Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP.
- Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
- Collaborative Mindset: Excellent communication skills and the ability to work effectively in a team environment.
- Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
Preferred:
- DevOps Practices: Understanding of CI/CD pipelines and DevOps methodologies.
- Past Project Experience: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Engineering Manager - Workflows (f/m/d)
Share this job
About the Opportunity
We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.
This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution.
This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.
What to expect?
In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.
- Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
- Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
- Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
- Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
- Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
- Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
- Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.
What you need to be successful?
- We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
- 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
- Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
- Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
- Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
- Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
- Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
- Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
- Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
- People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
- Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
- Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.
Bonus:
- Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
- Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Commercial Account Executive DACH (f/m/d)
Share this job
About the opportunity
As a Commercial Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process, engaging with professional developers and business leaders in the DACH markets.
This role will require you to be in our Central London office 4 times a week.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and partnership teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What do you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $20-80k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
- Fluent German language skills
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package, health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Commercial- French speaking (f/m/d)
Share this job
About the opportunity
Contribuez à façonner l'avenir numérique et à offrir des expériences exceptionnelles aux clients ! Une carrière passionnante vous attend au sein de notre équipe de vente. Posez votre candidature dès maintenant !
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French customer base on a fluent French language level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our French customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the French region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role. Our office is located in central London.
What to expect?
- Focus on lead generation within the French market
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
What do you need to be successful?
- Minimum 6-9 months outbound BDR experience
- Full written and oral fluency in French and English
- College / University Degree educated
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the sales team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Willingness to travel (up to 10%)
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Technical understanding and keen interest for technology
- Customer-first mindset, where you and company wins by helping our customers to be successful.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Analytics Engineer
Share this job
About the opportunity
We’re looking for an experienced Analytics Engineer to help build the next generation of Contentful’s analytics foundation, powering Insight 360, our unified Snowflake-based data platform.
In this role, you’ll design and maintain robust, scalable data models that make our business data accessible and actionable across all teams. You’ll collaborate with engineers, analysts, and business stakeholders to deliver high-quality, trusted datasets that enable data-driven decision-making across the company.
Your work will sit at the heart of Contentful’s data evolution, helping us move to a modern, governed, and insight-led architecture.
What to expect?
Data Modeling & Transformation
- Design, build, and maintain efficient, scalable analytics models in dbt and Snowflake.
- Transform raw data from diverse domains (product, finance, sales, marketing, operations) into analytics-ready structures.
- Apply best practices in modularity, documentation, and testing to ensure long-term reliability.
Pipeline Ownership
- Take ownership of analytics engineering projects end-to-end: from scoping requirements through implementation and monitoring.
- Develop reusable, maintainable data transformations that enable self-serve analytics in Tableau and other BI tools.
Enablement & Collaboration
- Partner with analysts, data scientists, and business teams to define and deliver trusted data assets.
- Collaborate with data platform engineers to optimize performance, governance, and cost efficiency in Snowflake.
- Contribute to the shared data catalog and drive adoption of best practices across analytics and engineering teams.
What you need to be successful?
Required
- Experience: 3+ years in analytics engineering, data engineering, or BI development in a modern data stack environment.
- Data Modeling: Proven expertise with SQL to build modular and well-documented data models in dbt. Understanding of various data modeling techniques.
- Warehouse Experience: Deep knowledge of Snowflake (warehouses, roles, virtual warehouses, performance tuning).
- Collaboration: Strong ability to work cross-functionally with analysts, engineers, and business stakeholders to translate needs into technical solutions.
- Data Ops: Experience applying version control, testing, and observability practices in dbt or similar frameworks.
Preferred
- Visualization: Experience structuring data for BI tools such as Tableau, focusing on scalability and performance.
- Ingestion & Orchestration: Familiarity with Airflow, or similar tools for data ingestion and orchestration.
- Reverse ETL: Working knowledge of tools like Hightouch for operationalizing insights back into business systems (e.g., Salesforce, Gainsight).
- Governance: Understanding of data cataloging, lineage, and documentation using tools like Atlan
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
The application deadline is 05/21/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary: $119,000- $161,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Engineering Manager - Workflows (f/m/d)
Share this job
About the Opportunity
We are looking for an Engineering Manager (f/m/d) to lead one of Contentful’s highly leveraged platform teams: Workflows.
This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution.
This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.
What to expect?
In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.
- Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
- Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
- Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
- Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
- Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
- Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
- Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.
What you need to be successful?
- We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
- 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
- Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
- Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
- Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
- Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
- Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
- Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
- Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
- People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
- Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
- Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.
Bonus:
- Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
- Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Director, Product Management (f/m/d)
Share this job
About the opportunity
We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.
This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.
This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market.
What to expect
- Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
- Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
- Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
- Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
- Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
- Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
- Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
- Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
- Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
- Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
- Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.
What you need to be successful
- Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
- Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
- Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
- Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
- Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
- Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
- Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
- Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
- Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
- You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
- Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Mid Market UKI (f/m/d)
Share this job
About the Opportunity
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our UKI customer base.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our UKI customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the UKI region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role. Our office is located in Central London.
What to expect?
- Focus on lead generation within the UKI market
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
- Minimum 6-9 months outbound BDR experience
- Full written and oral fluency in English
- College / University Degree educated
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the sales team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Willingness to travel (up to 10%)
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Technical understanding and keen interest for technology
- Customer-first mindset, where you and company wins by helping our customers to be successful.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Director, Product Management (f/m/d)
Share this job
About the opportunity
We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.
This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.
This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market.
What to expect
- Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
- Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
- Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
- Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
- Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
- Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
- Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
- Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
- Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
- Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
- Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.
What you need to be successful
- Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
- Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
- Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
- Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
- Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
- Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
- Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
- Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
- Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
- You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
- Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Manager/Senior Manager, Order to Cash
Share this job
About the opportunity
We are seeking a Manager Order-to-Cash (O2C) Operations to lead day to day -execution across order management (including provisioning), billing, credit, and collections.
This role plays a critical part in sustaining operational excellence while strengthening our O2C foundation to support continued scale. As transaction volume and enterprise complexity grow, this leader will ensure disciplined execution, protect working capital, and reinforce revenue governance standards.
This position reports to the Senior Director, Quote-to-Cash and serves as a key operational partner across Finance and Sales for O2C execution matters.
What to expect?
End-to-End O2C Operations
- Lead daily operations across order management, billing, credit, and collections.
- Serve as the primary operational escalation point for O2C-related matters.
- Ensure billing accuracy, disciplined credit evaluation, and effective collections performance.
- Run structured operational reviews (aging, billing quality, SLA monitoring, exception management).
- Identify and proactively resolve operational risks.
Working Capital & Performance Management
- Own key O2C performance metrics including DSO, aging quality, dispute trends, and billing accuracy.
- Monitor performance and support corrective actions to maintain strong cash flow
- Strengthen billing frequency and payment term discipline in partnership with Sales and Deal Desk.
- Support predictable cash flow through disciplined execution.
Cross-Functional Partnership & Governance
- Partner with Deal Desk to ensure deals are operationally sound and executable.
- Collaborate with cross-functional stakeholders (Finance, Sales, Rev Rec) to support GTM initiatives. Escalate structural issues appropriately while resolving operational matters independently.
- Partner with cross-functional teams to support various Go-To-Market (GTM) initiatives within the O2C domain.
Tools, Automation & AI Enablement
- Support adoption and effective use of O2C tools (e.g., Klarity,CreditPulse,Tesorio)-
- Identify and assess opportunities to leverage automation and AI within O2C workflows.
- Support Zuora-related initiatives from an operational readiness and execution perspective. Partner with systems teams on enhancements and process improvements.
Team Leadership
- Lead, coach, and develop a team of -3-4 analysts across order management/billing and credit/collections.
- Solidify the newly created O2C team and build cross-training across the team.
- Establish clear performance expectations and accountability standards.
- Strengthen team capability to support increasing scale and complexity.
Scale & Continuous Improvement
- Improve operational scalability without proportional headcount growth.
- Standardize processes and documentation to reduce friction and risk.
- Contribute to ongoing improvements in O2C operations as business complexity evolves.-
What you need to be successful?
- Relevant experience in order-to-cash operations, including billing and/or credit & collections, within SaaS or subscription-based environments.
- Strong operational discipline and working capital awareness.
- Confidence engaging cross-functional stakeholders, including Sales.
- A structured thinker with a bias toward execution and continuous improvement.
- Experience leveraging operational tools and automation to drive efficiency.
Comfortable operating in a fast-growing, scaling environment.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
The application deadline is 06/07/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary: $111,000- $150,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Manager, Security Engineering (Enterprise Systems)
Share this job
About the opportunity
Candidates must be located in the eastern time zone
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.
You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.
What to expect?
- Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
- Define roles and make hiring decisions to grow the team in line with department needs.
- Remain hands on, balancing technical leadership with direct implementation work.
- Own execution and prioritization across projects and operations, using agile delivery practices.
- Scale and mature effectiveness and efficiency by improving processes and tooling.
- Champion continuous improvement across all aspects of the security program.
- Continuously improve effectiveness and efficiency by evolving processes and tooling.
- Communicate risks and technical concepts with clarity to leadership and stakeholders.
- Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
- Shape work scope, sequencing, and success criteria inline with department and company needs.
- Drive security processes, standards, and best practices across information technology assets.
- Partner with stakeholders to evolve security awareness and specialized training across all functions.
- Mature capabilities across endpoint, SaaS, and cloud configuration.
- Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
- Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
- Support and guide security incident response efforts as a technical leader.
- Support cross functional vulnerability management while advancing the program capabilities.
- Define and maintain metrics to measure impact, optimize execution, and guide investment.
- Partner with cross-functional teams for security enhancement and drive risk reduction.
- Accelerate adoption of AI, balancing practicality enablement, and risk management.
- Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.
What you need to be successful?
- 8+ years of progressive engineering and security experience.
- 3+ years managing people and security engineering teams.
- Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
- Expertise with AWS, GCP, and Azure.
- Strong hands-on experience designing, implementing, and operating security controls at scale.
- Demonstrated experience securing endpoint, SaaS, and cloud environments.
- Experience working within identity and access management and data security programs.
- Software development experience in modern programming language (Python, Go, etc)
- Hands-on experience using Terraform and infrastructure-as-code.
- Experience applying modern practices to improve efficiency and scalability or security programs.
- Passion for solving complex security problems in innovative and scalable ways.
- Experience using metrics to measure impact, optimize execution, and guide investment decisions.
- Strong communication skills with the ability to explain technical topics to non technical audiences.
- Ability to support occasional off-hours incident response efforts.
- Familiarity with attacker techniques in cloud-native and traditional environments.
- Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
- Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
- Experience owning end to end security programs, proactively driving incremental improvement.
- Strong systems thinking, with the ability to design security solutions that scale through efficiency.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
New Jersey Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New Jersey if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
New Jersey Salary Range: $187,000 - $253,00
#LI-Remote
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Director, Product Management (f/m/d)
Share this job
About the opportunity
We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.
This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.
This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market.
What to expect
- Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
- Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
- Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
- Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
- Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
- Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
- Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
- Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
- Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
- Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
- Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.
What you need to be successful
- Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
- Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
- Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
- Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
- Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
- Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
- Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
- Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
- Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
- You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
- Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive
Share this job
About the opportunity
Building on the growth already achieved by our Emerging Markets sales team, we’re seizing the opportunity to grow our Account Executive team throughout APAC, in the MidMarket space. $100M-$1B annual revenue
As a Mid-Market Account Executive in this critical market, you will be the point of contact for prospects. Your role is to identify and develop new sales opportunities while ensuring customers meet their business objectives with Contentful
As an MM AE, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close, driving new revenue opportunities within your customer base, and leading a value-based sales process by speaking the language of Professional developers, marketers, and business leaders.
What to expect?
- Position, negotiate, and close new logo ($50-$500K ACV) in the APAC territory
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Prospect and develop new business opportunities with prospective customers. As part of our Value-based Sales motion, it is critical for you to be successful in conducting deep Account and Industry research, identifying key players, and qualifying net new targets, to drive new business opportunities, while growing value-added relationships with key decision makers by becoming a trusted advisor
- Manage RFI/RFQ requests with Contentful’s internal and customer teams
- Seek to understand the digital experience challenges of prospects while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as within the broader sales ecosystem (including, but not limited to, Business Development Representatives, Account Managers, and Customer Success) to drive new business.
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Your compensation plan includes Monthly and Annual accelerators for overachievement against your booking goals.
What you need to be successful?
- 4+ years of B2B SaaS sales experience - a minimum of 2 years in a closing role, with individual quota carrying experience and a history of exceeding quota
- 3+ years of experience successfully selling to Mid Market level, multi-product, or technical platform solutions
- Working knowledge of selling and positioning a technical SaaS and/or PaaS platform to prospects and customers
- Experience growing and expanding existing customer accounts in a SaaS and/or PaaS environment
- Demonstrated ability to sell transactions of $100k+ to organizations with $100M to $1B in annual revenue, with experience engaging VP and C-Level executives
- You embody a true “hunter” mentality - you have experience generating net new pipeline and closing new business
- History of selling complex technical solutions to customers who span distinct divisions (e.g., marketing, IT, sales leadership)
- Experience with Value Selling and MEDDPICC qualification process
- Martech experience preferred
- History of working closely with Partnerships to drive business
- Ability to understand the Contentful API and discuss outcomes with multi-threaded relationships across C-level stakeholders highly technical individuals
- Excellent oral and written communication and presentation skills
- Willingness to travel (up to 25%)
- College degree preferred
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive - DACH (f/m/d)
Share this job
About the opportunity
As a Mid Market Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets.
This role will require you to be in our Central London office 2 or 3 times a week.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory.
- Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What do you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $60-100k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
- Native German language skills
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive DACH (f/m/d)
Share this job
About the opportunity
As a Mid Market Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets. This role will require you to be in our Central London office 2 or 3 times a week.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory.
- Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $60-100k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
- Native German language skills
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Mid Market Account Executive - UKI (f/m/d)
Share this job
About the opportunity
At Contentful, we are always searching for top candidates to join our global team of Account Executives. We are particularly interested in individuals with experience in the UK and Ireland markets.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. In the first instance, a recruitment team member will be in touch to discuss your profile and explain more about Contentful.
Thank you for being so interested in Contentful. We will keep your application on file should a suitable opportunity arise.
As a Commercial Account Executive - UKI (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders.
What to expect?
- Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
- Drive expansion opportunities with existing clients in UKI territories
- Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Manage RFI/RFQ requests with Contentful internal and customer teams
- Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
- Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
- Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
- Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
- Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer
What do you need to be successful?
- 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
- 1+ years of individual quota-carrying experience
- 1+ years of growing and expanding existing customer accounts
- Demonstrated expertise in closing $60-100k+ opportunities
- Ability to drive your own pipeline generation with outbound capabilities
Nice to have:
- Experience working with Partner ecosystems to work with customers.
- Understanding and experience working in product-led growth sales motions
- Fluent language skills in any Eastern European language
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
#LI-Onsite #LI-MM3
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Optimization Strategist (f/m/d)
Share this job
About the opportunity
Contentful is looking for a Optimization Strategist (f/m/d) to join our Field team a business-minded subject matter expert who can walk into a room with a VP of Digital or CMO, command the conversation, and turn optimization and experimentation ambitions into committed business goals.
This is a revenue-impacting Field role that sits at the intersection of subject matter expertise and solution selling. Whether you've spent your career selling personalization platforms or you've led optimization and experimentation programs inside a large enterprise and developed a sharp commercial instinct along the way — what matters is that you can walk into a complex sales cycle, earn credibility fast, and move opportunities forward. The right candidate brings a genuine point of view on optimization — how to prioritize it, how to measure it, and how to communicate the vision to leaders who are still figuring out where to start.
What to expect?
1. Solution Selling & Field Engagement
- Partner with Account Executives to drive pipeline and move opportunities forward — bringing the optimization and experimentation credibility and executive presence that accelerates deals from interest to commitment.
- This role influences pipeline and revenue outcomes in partnership with AEs but does not carry an individual quota.
- Lead discovery and strategy sessions with senior digital and marketing leaders, mapping business objectives to concrete use cases, content and audience strategies, data flows, and experimentation patterns that make the case for Contentful Personalization and Analytics.
- Collaborate with Solution Engineers and Value Engineers to position Contentful Personalization within a customer's broader composable architecture — connecting the dots across CMSs, CDPs, CRMs, analytics platforms, AI models, and ecommerce.
2.Optimization Strategy & Advisory
- With deep domain expertise, guide prospects and customers through what a successful optimization and experimentation practice can look like — and what it takes organizationally to get there.
- Conduct structured enterprise discovery to assess where customers are today, where they can realistically go, and how to prioritize use cases, audiences, and channels to show early value.
- Advise on change management, governance models, operating structures, and organizational readiness — from experimentation processes to centers of excellence — that enable optimization and experimentation to scale across brands, regions, and teams.
3. Thought Leadership & Field Intelligence
- Represent Contentful as a subject matter expert on optimization and experimentation strategy in customer conversations, at industry events, and in partner engagements
- Bring structured field intelligence back to Product, GTM, and Marketing teams — surfacing patterns, gaps, and emerging trends that sharpen Contentful's positioning and roadmap.
What you need to be successful?
- A genuine point of view on optimization, experimentation, and analytics — combined with the commercial instinct to generate interest, build internal champions, and drive deals forward.
- Proven ability to engage C-suite and senior business leaders (CMO, CDO, CIO, Heads of Digital) and drive strategic investment decisions — whether through a sales cycle or an internal program.
- Deep familiarity with optimization and personalization platforms, A/B testing, segmentation, and experimentation in enterprise contexts — whether gained from selling platforms (e.g., Optimizely, Adobe, VWO) or running programs at scale inside an enterprise organization.
- 5+ years in optimization, digital experience, or analytics leadership — or 3+ years in enterprise presales or digital strategy. Most candidates will be stronger in one track. What's non-negotiable is genuine optimization expertise paired with commercial drive.
- Willingness to travel up to ~25%.
Highly Desired
- Direct experience selling or buying personalization and optimization platforms (e.g., Optimizely, Adobe Target, VWO, Dynamic Yield, Sitecore, or similar) — giving you a competitive and commercial frame of reference that's hard to replicate.
- Technical awareness of MACH and composable architectures — sufficient to credibly connect Contentful's approach to the customer's existing stack without needing to go deep on implementation.
- Familiarity with how AI, LLMs, and AEO/GEO influence personalization and optimization strategies.
What Success Looks Like
- Attached to and influenced close-won opportunities rates and ACV in the EMEA Enterprise and Strategic segments.
- Delivered executive-level discovery and business case sessions that moved qualified opportunities from interest to active evaluation and successful close.
- Established Contentful as a credible optimization and experimentation strategic partner — not just a CMS/DXP — in customer conversations.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Product Designer
Share this job
About the opportunity
We are looking for a Product Designer to create experiences for Contentful’s AI Translations product, with a focus on marketing and editor customers. This person will end to end design flows that enable customers to manage and scale content across languages and markets. Beyond the scope of this specific project, this person may ultimately contribute to other Contentful initiatives including marketplace apps and extensibility, ultimately elevating the success of our platform.
In this role, you will own design from discovery and research through execution and delivery, shaping the future of Contentful, in collaboration with cross functional partners. You’ll help translate ambiguous problems into clear, usable solutions that meaningfully improve how customers work.
We’re looking for someone with a progressive AI mindset who is comfortable experimenting with new tools in their own workflow, and excited to design for a future where AI reshapes how content is created, managed and delivered.
What to expect?
- Execute high fidelity designs that bring requirements from conceptual to deliverable
- Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (Loveable, Codex or Claude)
- Explore solutions from multiple angles with the customer’s perspective in mind. Create user flows and journeys to show your approach.
- Collaborate via workshops on shaping requirements to support business goals and customer needs.
- Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers.
- Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces.
- Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar.
- Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners.
- Help shape team team goals and ensure that delivery work is aligned with business strategy
- Represent customer needs, especially developer customer needs, through your work and via conversations with your team.
- Share work broadly to facilitate alignment across teams and with business stakeholders
What you need to be successful?
- 3+ years of product design experience
- Strong systems thinking that enables you to design for complex scenarios
- Expertise conducting primary research and discovery, especially customer interviews and usability testing
- Progressive mindset around AI, eager to experiment, oriented towards possibilities
- Ability to help shape requirements based on customer needs
- Experience delivering high quality, production ready designs based on an existing design system and accessibility standards
- A portfolio of design work showcasing your process and craft experience
- Comfortable working with a global company with offices in US and EU
- Strong communication skills and confidence in communicating with design peers, cross functional partners and stakeholders
- B2B SaaS experience is a plus
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
The application deadline is 06/07/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary: $119,000- $161,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Security Engineer (Application Security)
Share this job
About the Opportunity
Candidates must be located in the eastern time zone
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.
This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.
What to Expect
- Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
- Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
- Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
- Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
- Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
- Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
- Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
- Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
- Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
- Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.
What You Need to Be Successful
- 4+ years of security engineering, DevSecOps, or equivalent experience.
- Hands-on expertise with AWS architecture, services, and security features.
- Proficiency in Python to build and maintain security tools.
- Familiarity with Kubernetes and container security, including configuration and runtime protection.
- Exposure to JavaScript and Go with the ability to perform security code reviews.
- Experience using Terraform to build, deploy, and maintain infrastructure as code.
- Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
- Demonstrable ability to embed security considerations throughout the software development lifecycle.
- Hands-on involvement supporting vulnerability management and incident response functions.
- Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
- Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
- Clear and effective communication skills.
- Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
- A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
- Passionate about designing and performing hands-on implementation work.
- Ability to work in a fast-paced environment, often juggling multiple projects.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Business Development Representative, Enterprise- Spanish speaking (f/m/d)
Share this job
About the opportunity
At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Spanish customer base on a fluent Spanish level.
This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.
This position is one of the first touch-points that our Spanish speaking customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the Spain region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!
Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.
Please note this is an onsite role.
What to expect?
- Focus on lead generation within the Spanish Market
- Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings
- Proactively engage with and reach out to new prospects
- Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
- Collaborate with assigned Account Executives, handing off qualified prospects
- Successfully reach pipeline targets on a monthly, quarterly, and annual basis
- Build relationships with key decision-makers across a number of industries
What do you need to be successful?
- 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous
- Interest in a career in sales, lead generation, or any other customer-facing function
- Language fluency in English and Spanish is mandatory
- Excellent oral and written communication skills
- Seeks to understand the customer’s needs, objectives and challenges
- Ability to proactively qualify customer needs
- Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
- Ability to build rapport with prospects, colleagues and other stakeholders
- Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
- Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
- Detail oriented and data driven
- Ability to work with standard software such as Salesforce, etc.
- Interest in technology and willingness to learn about Contentful's solutions
- Customer-first mindset, where you and company wins by helping our customers to be successful.
- Willingness to travel (up to 10%)
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best
#LI-KT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Security Engineer (Application Security)
Share this job
About the Opportunity
Candidates must be located in the eastern time zone
Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.
We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.
This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.
What to Expect
- Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
- Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
- Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
- Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
- Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
- Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
- Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
- Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
- Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
- Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.
What You Need to Be Successful
- 4+ years of security engineering, DevSecOps, or equivalent experience.
- Hands-on expertise with AWS architecture, services, and security features.
- Proficiency in Python to build and maintain security tools.
- Familiarity with Kubernetes and container security, including configuration and runtime protection.
- Exposure to JavaScript and Go with the ability to perform security code reviews.
- Experience using Terraform to build, deploy, and maintain infrastructure as code.
- Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
- Demonstrable ability to embed security considerations throughout the software development lifecycle.
- Hands-on involvement supporting vulnerability management and incident response functions.
- Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
- Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
- Clear and effective communication skills.
- Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
- A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
- Passionate about designing and performing hands-on implementation work.
- Ability to work in a fast-paced environment, often juggling multiple projects.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful