JetBrains makes industry-leading professional IDEs and team software. We are seeking an AI Developer Advocate to strengthen JetBrains’ presence in the AI tooling space and help developers build, deploy, and scale modern applications using AI in JetBrains IDEs.

This role blends content creation, technical expertise, community engagement, and strategic collaboration with partners and broader developer communities. You will formulate credible explanations of how AI in our products boosts productivity and advise product teams based on industry trends and developer feedback. 

We are looking to hear from candidates who are experienced, passionate, empathetic, and ready to help with our roadmap and advocating in the fast moving world of AI!

This opportunity is open for candidates currently based in the San Francisco Bay Area.

In this role, you’ll:

• Attract attention to and explain various aspects of our product portfolio via videos, blog posts, partner collaborations, livestreams, speaking, podcasts, sample code, etc.
• Build and maintain relationships, presence, and reputation in the industry, with global/regional communities, and on social networks.
• Work with the product teams to provide feedback.
• Meet with customers, listen to their needs, and educate them about our products and services.
• Speak to the press on behalf of our product offerings.
• Contribute as needed to other areas at JetBrains.

We’ll be happy to have you on our team if you have:

• Enthusiasm about the direction software development is heading and the impact AI is having on it.
• Applied experience with software engineering best practices, like testing, refactoring, version control, etc.
• Hands-on experience with coding agents (Claude Code, Junie, Gemini, Codex, etc.).
• Practical experience with multiple technologies, including languages such as JavaScript, Java, and Rust.
• Fluent English, both spoken and written.
• Excellent communication skills, especially the ability to tell a compelling story about a technology.
• Self-organization, goal-setting, and time-management skills.
• The willingness to travel.

We’d be especially thrilled if you have:

• An established reputation in a development community.
• Experience with JetBrains tools.
• Experience in developer advocacy.
• A background working in an environment with highly distributed, diverse teams.
• If you have a portfolio of videos (short or long form content) and conference talks, please submit it with your application.

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At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments.

Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use.

In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path. 

Responsibilities

• Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
• Proactively engage with organizations across different phases of their Kotlin adoption journey
• Develop and recommend high-level adoption strategies tailored to each organization’s context
• Identify and document blockers that hinder progress and propose ways to address them
• Establish and manage feedback loops with development teams to ensure continuous alignment and improvement

We will be happy to have you on our team if you have:

Technical expertise

• Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
• Proven experience migrating Java backend codebases to Kotlin
• Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
• Solid understanding of build tools and project structuring, including Maven and Gradle

Communication and customer engagement

• Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
• Strong English communication skills, both written and spoken
• Ability to lead workshops, demos, talks, meetups, and other public-facing activities
• Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
• Ability to effectively communicate with engineers, tech leads, and business stakeholders

System design and architecture

• Ability to design and guide Kotlin adoption strategies for backend applications
• Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

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At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments.

Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use.

In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path. 

Responsibilities

• Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
• Proactively engage with organizations across different phases of their Kotlin adoption journey
• Develop and recommend high-level adoption strategies tailored to each organization’s context
• Identify and document blockers that hinder progress and propose ways to address them
• Establish and manage feedback loops with development teams to ensure continuous alignment and improvement

We will be happy to have you on our team if you have:

Technical expertise

• Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
• Proven experience migrating Java backend codebases to Kotlin
• Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
• Solid understanding of build tools and project structuring, including Maven and Gradle

Communication and customer engagement

• Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
• Strong English communication skills, both written and spoken
• Ability to lead workshops, demos, talks, meetups, and other public-facing activities
• Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
• Ability to effectively communicate with engineers, tech leads, and business stakeholders

System design and architecture

• Ability to design and guide Kotlin adoption strategies for backend applications
• Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)

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At JetBrains, we’re building Air, an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools and designed to work across teams, products, and environments. This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

The Air team is looking for a Developer Advocate to help developers understand, adopt, and shape the future of agentic development.

In this role, you will represent Air in the developer community. You’ll create technical content, demonstrate real-world use cases, engage with developers online and in person, and bring community feedback directly to the product team.

You’ll help developers understand how to use agents effectively in their workflows, while also helping the Air team learn how developers actually want to build with them.

This role sits at the intersection of developer experience, content, and community.

Responsibilities

Create technical content

• Produce videos, demos, and written guides that showcase real-world Air workflows.
• Explore agent-driven development scenarios and share practical experiments.
• Build example projects and tutorials.

Engage with the developer community

• Participate in conversations on X, Reddit, and other developer platforms.
• Answer technical questions and help developers get started with Air.
• Share updates and insights from the Air team.

Represent Air publicly

• Speak at developer conferences and events.
• Host Air community meetups and workshops.
• Build relationships with developer communities and open-source projects.

Collaborate with the product team

• Share insights and feedback from the developer community.
• Help identify friction points and opportunities for improvement.
• Contribute to product messaging and developer documentation

Requirements

• Experience building software and working with modern developer tools.
• Familiarity with AI-assisted or agentic development workflows.
• The ability to explain complex technical topics clearly.
• Experience creating technical content, including videos, articles, and demos.
• An existing presence or reputation in the developer community.
• Comfort engaging publicly and speaking at events.
• Curiosity about new development workflows and emerging tools.

What we offer

• The opportunity to help shape Air, JetBrains’ new platform for agentic development.
• A chance to influence how developers build software with AI agents.
• Support from a team that values autonomy and experimentation.
• The opportunity to grow a global presence as a voice in the emerging agentic development ecosystem.

At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.

Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about the success of our customers and about the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.

In this role, you will:

• Work closely with JetBrains Account Executives.
• Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
• Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
• Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
• Recommend product enhancements based on your experiences with the customers and the feedback you receive from them.
• Help product teams present and evaluate new product ideas to the customers in your portfolio.
• Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
• Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.

We will be happy to have you on our team if you have:

• Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
• Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
• Hands-on knowledge of AI/LLMs in the field of software development.
• A passion for continually improving the customer experience.
• Strong verbal and written communication skills in English and the local language of your office.
• Exceptional presentation skills for demonstrating JetBrains products to customers.
• The ability to quickly identify and address technical and business challenges related to software development tooling.
• The ability to convey technical concepts to customers of all technical backgrounds.
• Comfort in a fast-paced and dynamic working environment.
• Experience working in or with large software development teams.
• A collaborative and team-focused mentality, with a willingness to take initiative.
• Self-direction and resourcefulness.
• The ability to travel approximately 25% of the time.

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At JetBrains, our mission is to make professional software development more productive and enjoyable. We are committed to continuous innovation and excellence, delivering solutions that empower developers to build, test, and deploy high-quality software. Our products are known for their robustness, intuitive design, and seamless integration into the development workflow.

Our team is composed of passionate, talented professionals who thrive on tackling challenging problems and creating innovative solutions. We foster a dynamic and supportive work environment that encourages collaboration, creativity, and professional growth.

We are seeking a visionary Head of Brand to lead the development and execution of strategies that will elevate our brand's global presence and impact. You should be driven by a passion for building strong, recognizable brands and excel at integrating cross-functional efforts to create cohesive and compelling brand narratives. Your focus will be on long-term brand growth and alignment with our business objectives. This is a unique opportunity to shape the future of software development tools and join a company at the forefront of technological innovation. If you are passionate about developer tools and have a proven track record in technology marketing and brand building, we invite you to join our team and contribute to our mission of enhancing developer productivity worldwide.

In this role, you will:

• Develop and implement comprehensive brand strategies to enhance brand recognition across global markets for B2C and B2B audiences.
• Enhance the brand’s presence and reputation by developing and maintaining a strong brand voice and identity that resonates with target audiences.
• Increase company awareness by bringing content and stories to life.
• Oversee the development and implementation of innovative marketing campaigns to increase brand awareness and user engagement.
• Lead and mentor a team of brand marketing professionals, fostering a collaborative culture of creativity and excellence.
• Collaborate with cross-functional teams, including design, product, product marketing, and marketing communications, to ensure consistent brand messaging and visual identity.
• Manage the brand marketing budget, ensuring the efficient allocation of resources and maximizing ROI.
• Conduct market research and analyze consumer insights to inform brand strategies and identify growth opportunities.
• Identify and establish strategic partnerships with key industry players, influencers, and communities to expand reach and drive brand metrics.
• Monitor and analyze brand performance metrics, using insights to optimize strategies and drive continuous improvement.
• Stay up to date with industry trends, the competitive landscape, and emerging marketing technologies to keep the brand ahead of the curve.

We’ll be happy to have you on our team if you have:

• A bachelor's degree in marketing, business, communications, or a related field – with a master's degree being a plus.
• At least 12 years of experience in brand management driving prominent brands or in a similar role, preferably within the tech industry, in communications, or with a creative agency.
• A proven track record of developing and executing successful brand strategies and marketing campaigns for large, international tech brands with a global audience.
• A deep understanding of modern tech trends and agendas.
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
• The ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• A creative mindset and passion for innovation and excellence in brand building.

At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products - IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, Space, AI-powered tools, and many others – have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software.

We are looking for a proactive and relationship-oriented Account Manager to support the largest and most diverse B2B segment at JetBrains. This role covers all global customers who do not have a dedicated Key Account Manager. These accounts range from fast-growing startups to large international organizations, representing substantial potential for expansion, cross-sell, and long-term partnerships.

You will drive new revenue, protect renewals, and help customers adopt more of the JetBrains ecosystem – including IDEs, AI offerings, and team tools. The role combines strategic work with high-value accounts and a programmatic model for long-tail customers at scale.

In this role, you will:

Grow a global portfolio

• Manage all B2B customers in your segment without assigned KAM coverage.
• Work with companies of all sizes—startups, scale-ups, and global corporations.
• Develop strong relationships with technical and business stakeholders.
• Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI solutions, Team Tools).

Drive new and recurring revenue

• Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value editions.
• Secure renewals on time and prevent churn through consistent, proactive engagement.
• Analyze account potential and prioritize focus using a data-driven, programmatic approach.

Expand adoption & prevent churn

• Monitor product usage, renewal cycles, lead history, support signals, and customer behavior.
• Act early on risks and build engagement campaigns (inbound and outbound) across your segment.
• Ensure customers gain full value from JetBrains tools and are aware of the broader JetBrains product ecosystem.

Run full-funnel sales motions

• Work with inbound leads, trials, demos, evaluations, and outbound opportunities.
• Qualify opportunities, run discovery, prepare proposals, and guide customers through the full sales cycle.
• Maintain clear next steps and accurate forecasting.

Collaborate cross-functionally

• Partner with Customer Success Engineering for technical deep dives and evaluations.
• Work with Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives.
• Bring structured customer insights back to influence product strategy and messaging.

Ensure operational excellence

• Maintain a clean, accurate CRM pipeline with clear next steps and deal context.
• Use segmentation and playbooks to scale outreach across thousands of accounts.
• Participate in events, webinars, and community activities to strengthen relationships with the developer audience.

We’d love to hear from you if you have:

• Roughly 2-4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS or developer tools).
• Strong relationship-building skills and the ability to manage a high-volume portfolio.
• Proven success in upsell, cross-sell, renewal, or expansion motions.
• An analytical approach to pipeline management and account prioritization.
• Confidence working with technical audiences and motivation to learn JetBrains products deeply.
• Experience with CRM systems (Salesforce preferred) and modern sales tooling.
• Fluent English (C1/C2) required.
• Additional languages such as Spanish or Portuguese are a plus.

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