Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking two QA Engineers - Online Banking (level II and Senior) to join our Online Banking and Mobile Banking teams. The level/title will be determined throughout the interview process based on skills/experience in relation to the role. You will contribute to developing test cases, building automation, and performing testing on the services and applications that make up Cross River's COS platform. The ideal candidate is a collaborative engineer with experience testing reliable, performant, and scalable services.

Responsibilities:

• Collaborate with internal and external teams to perform manual and automated testing across Online Banking and Mobile Banking applications
• Contribute to building and maintaining test automation across critical business domains
• Participate in planning, triage, and prioritization of testing activities
• Write and execute test cases for functional, regression, and API testing
• Identify, document, and track defects through resolution
• Actively contribute to a collaborative, quality-focused culture within the team

Qualifications:

• 3+ years of experience in quality assurance and test automation
• Working knowledge of C#; experience with Specflow/Reqnroll is a plus
• 1+ years of experience with SQL
• 1+ years of experience testing RESTful APIs
• Familiarity with CI/CD pipelines and version control (e.g., Git)
• Strong analytical and communication skills
• Experience working in banking, finance, crypto, or fintech is helpful but not required

#LI-KR1 #LI-Hybrid

Salary Range: $100,000.00 - $160,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We’re looking for an Analyst, IT Compliance to join our Technology team and help ensure our systems, vendors, and internal processes meet legal, regulatory, and security standards. In this role, you’ll support the design and implementation of an effective IT compliance framework, manage access controls, assess risk, and guide teams in upholding compliance across the organization. You’ll also help shape policies, identify gaps, and drive remediation efforts with cross-functional stakeholders.

Responsibilities:

• Develop and maintain an effective IT compliance program
• Conduct risk assessments on internal processes and systems
• Lead access recertification and vendor risk assessment processes
• Draft, manage, and update internal compliance policies and documentation
• Review vendor documentation for regulatory and security alignment
• Analyze data, identify compliance gaps, and implement remedial actions
• Prepare reports, dashboards, and compliance summaries for internal stakeholders
• Organize and contribute to quarterly Cyber Steering Presentations

Requirements:

• Minimum 1+ years of experience in IT compliance, information security, or a related field
• Security certifications such as CISA, CISSP, or Security+ is a plus
• Knowledge of regulatory frameworks and compliance guidelines
• Strong analytical, problem-solving, and communication skills
• Bachelor’s degree in a relevant field (e.g., Information Security, Law, Business, or related discipline)
• A sharp, analytical thinker with high attention to detail
• Collaborative, reliable, and able to thrive in a structured environment
• Comfortable analyzing complex data, identifying risk, and advising on controls
• Driven by doing things ethically, legally, and right the first time

#LI-AC1 #LI-Hybrid

Salary Range: $60,000.00 - $75,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are looking for an Information Security Analyst to help ensure demonstrable adherence to applicable IT governance requirements across multiple ITSM and information security processes. You will work effectively and efficiently with cybersecurity, engineering, product, and IT operations teams at various levels of the organization. The ideal candidate is self-motivated, solutions-oriented, detail-focused, and an independent thinker. You possess a strong understanding of the software development lifecycle (SDLC), change management, and IT risk management. You can quickly grasp complex technical concepts and can make them easily understandable in discussions, presentations, and high-quality documentation.

Responsibilities:

• Act as a subject matter expert on information security and ITSM industry best practices, standards, frameworks, and regulatory guidance
• Collaborate with cross-functional teams to help maintain standards, procedures, and evidence documentation
• Facilitate the change management process and production deployment evidence reviews
• Monitor, report, and assess the effectiveness of performance and conformance controls
• Facilitate information security training and awareness campaigns
• Coordinate the collection of evidence to support IT audits and examinations
• Maintain control mappings and perform gap analyses to drive continuous program improvement
• Identify, propose, and implement process improvement for information security processes

Qualifications:

Must Have:

• Exceptional written and verbal communication skills, with the ability to present complex information in a clear and concise manner to diverse audiences
• 3+ years of relevant experience in roles such as cybersecurity analyst, IT auditor, software engineer, IT business analyst, IT systems analyst, IT product owner, technical product manager, or IT project manager
• Strong understanding of the software development lifecycle (SDLC), change management, and/or IT risk management

Preferred:

• Undergraduate or graduate degree in computer science, cybersecurity, information assurance, business administration, or a closely related field
• Professional certificates or certifications such as ITIL 4 Foundation, ISO/IEC 27001 Foundation, CompTIA Security+, ISC2 CC, ISC2 CGRC, or ISACA CRISC
• Familiarity with regulatory guidance, standards, and frameworks such as the FFIEC IT Handbook, SOC 1/2, PCI DSS, COBIT 2019, and ITIL
• Experience working in a highly regulated environment such as financial services, military, or healthcare

#LI-AC1 #LI-Hybrid

Salary Range: $70,000.00 - $90,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking a highly experienced Staff Software Engineer to join our team and help lead the design, development, and scaling of our cryptocurrency and blockchain-focused platforms. As a Staff Engineer, you will serve as a technical leader, driving architecture decisions, mentoring engineers, and delivering robust, secure, and high-performance solutions in the crypto space. The ideal candidate brings expertise in designing and implementing enterprise-grade software solutions, with a strong foundation in distributed systems, SOLID principles and modern software design patterns.

Responsibilities:

• Provide technical leadership: define and drive the technical vision and architecture for crypto-related products, services, and infrastructure
• Design, develop, and deliver scalable, secure and performant software components
• Provide technical mentorship and guidance to senior and mid-level engineers; conduct code reviews and promote engineering best practices
• Stay at the forefront of blockchain protocols, DeFi, tokenization standards, and crypto industry trends; evaluate and recommend emerging technologies
• Drive system reliability, incident response, and operational excellence across crypto platform services

Qualifications:

• 5+ years of experience with blockchain technologies, cryptocurrency protocols, or digital asset platforms
• 10+ years of experience developing enterprise systems in C#
• 10+ years of experience with SQL, preferably PostgreSQL or SQL Server
• Deep understanding of blockchain fundamentals — consensus mechanisms, smart contracts, wallet management, key custody, transaction signing, and on-chain/off-chain data flows
• Experience integrating with major blockchain networks (e.g., Bitcoin, Ethereum, Solana, or similar)
• Solid grasp of cryptographic principles — hashing, encryption, digital signatures, HSMs, and key management
• Strong communication skills
• Cloud Architecture - preferably AWS
• Docker / Containers
• Experience designing and developing distributed systems and event driven architecture is a plus. Ideally with understanding or exposure to:  
• MassTransit or NServiceBus
• RabbitMQ
• Idempotency

#LI-JJ1 #LI-Hybrid

Salary Range: $190,000.00 - $220,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River Bank is seeking an experienced AVP, Enterprise Applications Administrator to lead the administration, optimization, and evolution of our enterprise SaaS application ecosystem. In this role, you'll serve as the technical backbone for platforms that support Legal, Compliance, Risk, and Governance functions — ensuring our systems are secure, scalable, and aligned with business objectives. You'll partner across departments to translate complex business requirements into reliable, well-governed technical solutions.

Responsibilities

• Platform Administration: Architect, administer, and maintain enterprise SaaS platforms surrounding document management across the organization
• Access & Security Management: Manage user provisioning, roles, permissions, and access controls in alignment with security and compliance standards, including RBAC, IAM, SSO, and provisioning automation
• Workflow & Configuration Management: Configure and optimize workflows, templates, metadata schemas, dashboards, reporting, and automation within SaaS platforms to drive operational efficiency
• System Health & Performance Monitoring: Monitor system performance, health metrics, and usage analytics to ensure platform reliability and identify opportunities for improvement
• Vendor & Release Coordination: Coordinate vendor support engagements, system upgrades, patch management, and release management across all administered platforms
• Platform Implementation & Enhancement: Lead platform implementations, enhancements, and system configuration changes from requirements through deployment
• Integration & Data Management: Support SaaS integrations using APIs and middleware, including data migration and system integration projects across enterprise platforms
• Governance & Compliance Assurance: Ensure audit readiness, enforce data retention policies, and contribute to business continuity planning in alignment with data governance and compliance frameworks
• Stakeholder Engagement & Training: Facilitate stakeholder workshops, requirements gathering sessions, and user training programs to drive adoption and maximize platform value
• Documentation & Change Management: Maintain comprehensive documentation including scripts, procedures, and checklists; lead change management and process optimization initiatives

Qualifications:

Required:

• 5+ years of experience administering enterprise SaaS or DMS applications
• Hands-on experience with document management systems such as LogicGate (GRC / Risk Management), Icertis Contract Lifecycle Management (CLM), DocuSign, and Box.com platforms
• Experience managing user provisioning, roles, permissions, and access controls aligned with security and compliance standards
• Demonstrated ability to configure workflows, templates, metadata, dashboards, reporting, and automation within SaaS platforms
• Experience coordinating vendor support, system upgrades, and release management
• Experience leading platform implementations, enhancements, and system configuration changes
• Ability to translate business requirements into scalable technical solutions
• Familiarity with SaaS integrations using APIs and middleware, including data migration and system integration projects
• Strong knowledge of role-based access control (RBAC), data governance, and compliance frameworks
• Experience supporting Legal, Compliance, Risk, or Governance teams
• Familiarity with Identity & Access Management (IAM), SSO, and provisioning automation
• Ability to ensure audit readiness, data retention policies, and business continuity planning
• Experience facilitating stakeholder workshops, requirements gathering, and user training
• Strong skills in documentation, change management, and process optimization
• Excellent analytical, communication, and stakeholder management skills
• Strong troubleshooting skills, a methodical approach to problems, and a willingness to document what you do (scripts, procedures, checklists)

Preferred:

• Exposure to REST APIs or application integrations (e.g., supporting interfaces between DMS, finance, and other enterprise systems)
• Practical experience with application installations, updates, or upgrades — ideally including work on server-side applications, not just desktop clients
• Prior experience as an Applications Support Engineer, Application Analyst, or Enterprise Applications Support in a law firm, financial services, or other professional services environment

#LI-AC1 #LI-Hybrid

Salary Range: $180,000.00 - $210,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River Bank is seeking an AVP, Consumer Compliance, Fair & Responsible Banking, Fair Lending. This position reports to the Head of Fair Lending and works closely with the Head of Data Science, Fair Lending Compliance, and Model Risk Management to establish and lead a comprehensive and robust Fair Lending Analytics function. The AVP, Consumer Compliance, Fair & Responsible Banking, Fair Lending manages the development and implementation of modeling and statistical technologies to ensure the Bank’s policies, products, practices, and models are fair. 

Responsibilities:

The AVP, Consumer Compliance, Fair & Responsible Banking, Fair Lending performs a wide range of duties including, but not limited to:

• Own, enhance, implement, and maintain the Bank’s Fair Lending Analytics Program, ensuring that appropriate Fair Lending statistical analyses are conducted accurately and timely to mitigate fair lending risk across the Bank’s partners and products.
• Collaborate across multidisciplinary teams—Compliance, Data Science, Model Risk Management, Data Governance, and Human Resources--to set actionable strategy and accomplish organizational objectives.
• Assist the Bank with meeting its Fair Lending regulatory requirements and maintaining an appropriate Fair Lending Analytics Program that is suitable for its size, complexity, and business model.
• Advise the Bank’s Board of Directors, Executive Suite, oversight committees, Senior Management, and Bank personnel of emerging fair lending risks or issues to ensure compliance directives are maintained and examination-ready guidelines are followed.
• Oversee the creation and implement of fair lending analytics procedures.
• Identify the need for fair lending analytics through the Bank’s various fair lending risk mitigation activities, such as fair lending risk assessments.
• Collaborate with senior leadership on fair lending analytics-related work concerning regulatory examinations and requests.
• Review, interpret, and communicate the results of fair lending statistical analysis to a wide range of audiences, including auditors, regulators, Board of Directors, Executive Suite, oversight committees, Senior Management, and Bank personnel.

Qualifications:

• 8+ years’ experience in quantitative finance, statistics, economics, or a related quantitative field with 5+ years’ experience in a project manager or lead position as well as experience managing a team.
• Bachelor’s Degree from recognized US college or university
• Knowledge of consumer lending and banking products and practices.
• Knowledge of US fair lending or fair banking-related laws, regulations, and guidance, including the Equal Credit Opportunity Act (ECOA), the Fair Housing Act (FHA), and Unfair, Deceptive, and Abusive Acts or Practices (UDAAP).
• Extensive experience with fair lending-related model testing, including the following techniques:
• Feature/variable proxy testing
• Less Discriminatory Alternative search
• Shapley-based model proxy testing
• Statistical significance model proxy testing
• Quantification of disparate impact
• Determination of affected groups

Additional Requirements:

• Strong planning and organizational skills, with an ability to establish strategic direction and subsequently develop and manage supporting initiatives.
• Excellent presentation and communication skills, including technical writing abilities.
• Strong oral and written communication skills with ability to succinctly describe complex technical scenarios in simple terms.
• Ability to direct, manage, and support staff.
• Ability to interact positively with federal regulatory agencies.
• Ability to operate successfully in a fast-paced environment.
• Ability to collaborate successfully across internal teams.
• Ability to communicate effectively with colleagues with varying degrees of technical analytics knowledge and experience.

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $175,000.00 - $200,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We’re Looking For

Cross River’s Legal team handles all the legal responsibilities at Cross River, and as a Paralegal, you play a key role. The Paralegal will be responsible for utilizing their knowledge and skills to assist in managing the company’s litigation and/or regulatory matters, including the intake and tracking of matters, responding to subpoenas and other legal requests, improving the company’s legal processes, and assisting the legal team with contract review, management and prioritization. The ideal candidate will have experience working in a fast-paced legal or business environment.

Responsibilities:

• Assist in-house counsel with litigation, contract review and regulatory matter management
• Intake, manage and track all litigation, including the receipt, organization, digital scanning, and distribution of daily incoming mail, as necessary.
• Coordinate the distribution within the business, collection, review, and production of documents and responses to legal requests including subpoenas, levies, garnishments, and discovery requests
• Act as liaison among all parties including court or other neutrals for scheduling and sharing information
• Providing legal and proofing review and document support for standard corporate agreements, such as non-disclosure, marketing, and independent contractor agreements
• Organize and manage documents, including the creation of spreadsheets and retrieval systems
• Check and edit legal forms and documents for accuracy
• Build and maintain databases and files

Qualifications:

• 5+ years (minimum) of significant and substantive experience as a Paralegal
• Bachelor’s Degree from recognized US college or university
• Paralegal certificate from an ABA accredited program preferred, or a combination of education and/or experience
• Litigation, regulatory and contract matter management experience, including report-generating skills
• Hard working, well organized and able to manage numerous projects simultaneously under deadline pressures
• Experience managing document productions
• Proficient with MS Office Suite - specifically Excel (a must)
• Working knowledge and competency with case management software, a plus
• Thorough knowledge of legal communication principles and practices
• Experience with regulatory examinations and internal investigations, a plus
• Experience with A.I. and other legal technology or software, a plus
• Strong attention to detail
• Basic legal research and investigation skills
• Ability to follow direction and procedures
• Strong written and oral communication skills
• Ability to prioritize workload and assignments
• High degree of professional ethics and integrity
• Excellent judgement, analytical skills and decision making

#LI-JJ1 #LI-Onsite #LI-Hybrid

Salary Range: $80,000.00 - $110,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking an experienced and strategic VP, Corporate Development to lead and drive mergers and acquisitions, strategic venture investments, and high-impact corporate initiatives. This role is ideal for a seasoned professional with deep expertise in deal execution, corporate strategy, and fintech innovation. You will serve as a key leader within the organization owning the end-to-end transaction lifecycle, shaping our growth strategy, and partnering directly with the executive team to identify and capitalize on opportunities that accelerate the future of our business. The ideal candidate is a strategic thinker with strong leadership presence, exceptional judgment, and a proven ability to deliver results in a fast-paced, dynamic environment.

 Responsibilities:

• Lead and manage the full lifecycle of M&A transactions and strategic initiatives from target identification, due diligence, and deal structuring through negotiation, execution, and post-merger integration
• Drive the strategy and pipeline for Cross River Digital Ventures, including sourcing, evaluating, and managing venture capital investments in alignment with the company's strategic priorities
• Develop and own the corporate development roadmap, proactively identifying growth opportunities, strategic partnerships, and emerging market trends that align with the company's long-term vision
• Build and present compelling investment theses, financial models, and strategic frameworks to the executive team and Board of Directors to support critical decision-making
• Serve as a trusted advisor to senior leadership on matters of corporate strategy, capital allocation, and market positioning
• Lead cross-functional collaboration across Finance, Legal, Product, Compliance, Technology, and other key stakeholders to ensure seamless deal execution and integration
• Manage and mentor junior team members (Analysts and Associates), fostering professional development and building a high-performing Corporate Development function
• Cultivate and manage relationships with external advisors, investment banks, law firms, venture partners, and target companies to expand the firm's strategic network
• Author and deliver executive-level reports, board materials, and strategic memos that clearly articulate opportunity assessments, risks, and recommendations

Qualifications:

• 7+ years of progressive experience in investment banking, private equity, corporate development, venture capital, management consulting, or a related strategic finance role
• Demonstrated track record of leading and closing M&A transactions and/or strategic investments from origination through integration
• Advanced financial modeling, valuation, and analytical skills, with the ability to synthesize complex data into clear strategic recommendations
• Exceptional communication and executive presence with a proven ability to influence and advise C-suite leadership and Board members
• Strong leadership and people management skills, with experience building, mentoring, and developing high-performing teams
• Strategic mindset with the ability to balance long-term vision with near-term execution in a fast-paced, evolving environment
• Bachelor's degree in Finance, Economics, Business, or a related field; MBA or other advanced degree strongly preferred

 Nice to Have:

• Direct experience in the fintech, banking-as-a-service, or financial services technology sector
• Established network within the venture capital, startup, or innovation ecosystem
• Experience with post-merger integration planning and execution
• Familiarity with regulatory considerations relevant to banking, payments, or lending partnerships
• Prior experience at a high-growth or technology-driven financial institution

#LI-KR1 #LI-Hybrid

Salary Range: $200,000.00 - $225,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

As Cross River continues to scale, the volume, complexity, and strategic importance of external events is increasing significantly. Cross River is hiring an External Events Manager (Official title: AVP, External Events) to own the planning, execution, and logistics of high-stakes corporate events, including executive-facing engagements, industry conferences, proprietary thought leadership programming, and partner events. 

This role is responsible for managing external events end-to-end, ensuring flawless execution across a growing portfolio of corporate events at scale. The Events Manager will work closely with Communications, the Office of the CEO, and cross-functional business teams to ensure every external event reflects Cross River's brand and institutional-grade standards. 

This is a content-driven, execution-intensive, high-judgment role. The Events Manager will be expected to partner with Marketing and Communications on speakership proposals and speaker submissions, develop proprietary event programming that drives conversation and content, capture and amplify event output, and manage senior stakeholders with minimal oversight in high-pressure, high-visibility environments. 

Key Responsibilities:

Corporate Events

• Own end-to-end planning and execution of major corporate events, including leadership forums, executive briefings, and company milestone moments 
• Manage multi-city event logistics, including venue sourcing, scheduling, and on-site support 
• Ensure all corporate events meet institutional-grade standards in production quality, branding, and attendee experience 

Industry Conferences & Executive Visibility

• Manage Cross River's presence at key industry conferences, including sponsorship activation, speaking slot logistics, booth/branding, and executive scheduling 
• Partner with Marketing and Communications to operationalize speakership proposals, session abstracts, and speaker submissions supporting the development and submission process while ensuring messaging and positioning are led by Marketing/Comms 
• Partner with Communications and Marketing to develop executive talking points, presentation content, and supporting materials for conference appearances 
• Coordinate with Communications and PR to align conference presence with executive visibility strategy (keynotes, panels, fireside chats, media interviews on-site) 
• Manage on-site content capture during events – including photography, video, executive quotes, key takeaways, and social media content – to maximize post-event follow-up, amplification, and ROI 
• Identify and recommend new conference and event opportunities that align with Cross River's market positioning and target audiences 

Thought Leadership & Proprietary Events

• Develop and produce proprietary thought leadership and networking events (hosted dinners, roundtables, executive salons, industry forums) that position Cross River as a convener and category leader 
• Partner with business units to design event programming that drives meaningful conversation, generates original content, and deepens relationships with target audiences 
• Collaborate with Communications and Marketing to translate event content into post-event assets including recaps, blog posts, social content, and follow-up campaigns extending the value of each event beyond the day-of 

Partner & Client Events

• Plan and execute partner summits, client events, and branded hosted events at scale 
• Coordinate with business teams to ensure events support commercial and relationship objectives 

Post-Event Feedback & Reporting

• Own the post-event feedback process including sending surveys, collecting insights, and synthesizing findings into structured recaps for the Marketing team and relevant stakeholders 
• Use post-event insights to inform future event strategy, improve execution, and demonstrate ROI 

Operations & Vendor Management

• Manage event budgets, vendor relationships, contracts, and negotiations 
• Build repeatable playbooks and processes for recurring corporate events to ensure consistency and scalability 
• Define and track event success metrics including attendance, engagement, content output, lead generation, executive placement wins, and post-event follow-through and report ROI to leadership on a regular cadence 
• Own and manage the centralized external events calendar — ensuring all approved events are tracked, updated, and maintained in coordination with the Head of Events, Communications, and the Executive Office

Qualifications:

• 6+ years of experience in corporate events, with meaningful experience managing executive-level conferences or financial services/fintech industry events 
• Proven ability to support and operationalize compelling speakership proposals, session abstracts, and executive positioning content in partnership with Marketing and Communications 
• Experience developing and producing proprietary thought leadership events (roundtables, hosted dinners, executive forums), not just third-party conference logistics 
• Proven track record of managing complex, multi-stakeholder events end-to-end with minimal oversight 
• Strong writing and content skills – this role requires someone who can shape narratives, not just manage logistics 
• Strong vendor management, budgeting, and contract negotiation skills 
• Excellent organizational skills and the ability to manage multiple concurrent events on tight timelines 
• High degree of professionalism and comfort working directly with C-suite executives, board members, and external partners 
• Experience in financial services, fintech, banking, or regulated industries preferred 
• Willingness to travel as needed for event logistics 

#LI-KR1 #LI-Hybrid

Salary Range: $100,000.00 - $125,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River’s Financial Planning & Analysis (FP&A) team is responsible for the annual budgeting process, as well as managing forecasts, variance analysis, corporate and divisional reporting other financial performance tools. We are seeking a highly motivated associate to join our rapidly growing FP&A team in our Fort Lee office. You will assist with compiling and preparing reports, analyzing divisional cost performance and trends, financial operations and work collaboratively across all financial departments to enable strategic decision-making leveraging Pigment, Power BI, and MS Office Suite.

Responsibilities:

• Responsible for Board and Investor reporting and other ad hoc analysis as requested by the key stakeholders
• Revenue Cost control (analysis of cost trends, explanation of variances to budget, and proposing remediation actions)
• Assist in preparation of annual budget and update quarterly reforecasts
• Ad-hoc support and scenario analysis
• Prepare and analyze KPI’s by business units
• Assist in the preparation of financial statements in business unit format
• Analyze business unit profitability and performance against targets
• Client profitability reporting

Qualifications:

• Bachelor’s degree in Finance or Accounting (CPA and/or CFA is a plus)
• 3+ years of experience in accounting or financial analyst roles (Big 4 experience a plus)
• Proven ability to work cross-functionally and with senior business leaders
• Experience with Microsoft Office Suite, highly proficient in Excel and PowerPoint skills
• Excellent communication and presentation skills with the proven ability to focus on the details
• Experience and knowledge of financial planning
• Banking or Fintech experience a plus
• Experience with Pigment a plus and/or experience with Anaplan, Hyperion and Prologue
• Public company experience a plus

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $100,000.00 - $120,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

The Associate, FP&A will focus on the Total Cost of the organization. They will be responsible for overseeing the reporting, planning, forecasting, and analysis of costs within our organization. This role will collaborate closely with cross-functional teams to provide actionable insights and recommendations to optimize cost structures and drive efficiency.

Responsibilities:

• Develop and maintain robust financial models to forecast and analyze costs, including but not limited to operating expenses, capital expenditures, overhead costs, cost allocations and compensation spend.
• Prepare regular reports and presentations for senior management, providing insights into cost trends, variances, and opportunities for improvement.
• Partner with department heads and business leaders to understand cost drivers and identify areas for cost optimization and savings.
• Lead the annual budgeting process for cost centers, working closely with stakeholders to establish realistic targets and allocate resources effectively.
• Conduct in-depth analyses of cost performance, identifying key trends, risks, and opportunities to enhance financial performance.
• Collaborate with the accounting team to ensure accurate and timely recording of costs and adherence to financial reporting standards.
• Proactively identify opportunities to streamline processes, improve efficiency, and implement best practices in cost management.
• Stay informed about industry trends, regulatory changes, and market dynamics that may impact cost management strategies.
• Communicate findings and recommendations effectively, both verbally and in writing, to diverse stakeholders across the organization.
• Demonstrate a high level of independence, initiative, and attention to detail in executing tasks and delivering results.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or advanced degree preferred.
• Minimum of 3 years of experience in financial planning and analysis, with a focus on cost management, preferably in the banking or fintech industry.
• Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis.
• Excellent analytical skills, with the ability to synthesize complex data and draw meaningful insights.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with financial planning software or ERP systems is a plus.
• Exceptional written and verbal communication skills, with the ability to articulate complex concepts to diverse audiences.
• Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines effectively.

#LI-AC1 #LI-Hybrid

Salary Range: $100,000.00 - $120,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River is entering a new era of fintech infrastructure. As a pioneer in Banking-as-a‑Service and embedded finance, we’re evolving from an inbound engine to a proactive, market‑shaping GTM motion. Product Marketing is at the center of this transformation, defining how we position, differentiate, and scale our technology for leading fintechs, platforms, and enterprises.

The Sr. Marketing Manager (Official title: AVP, Product Marketing) is a strategic storyteller and B2B market shaper. You’ll influence narratives that define categories, shape product direction, and elevate Cross River’s role across payments, lending, and blockchain-enabled use cases. We’re looking for a sharp marketer to turn technical capabilities into clear value propositions for fintech operators, developers and executives. This role is designed for someone who:

• Loves B2B storytelling, especially at the intersection of fintech, APIs, embedded finance, and digital assets.
• Moves fluidly between big‑picture strategy and detail‑level precision.
• Can make complex infrastructure feel simple, compelling, and valued for different audiences.
• Is an actionable builder; you spot opportunities and jump into motion to problem-solve and build out workflows, iterate, and general process improvement.
• Is deeply curious, collaborative, and a self-starter.

Key Responsibilities:

Product & Market Strategy

• Develop product positioning, messaging architecture, value propositions, and proof points across Cross River’s core solutions (payments, cards, lending, deposits, compliance infrastructure).
• Build narrative visualizations (frameworks, ecosystem diagrams, value maps) to simplify complex technical concepts for diverse audiences.
• Synthesize customer, market, competitive, and field insights into strategic recommendations for Product, Sales and Executive teams.
• Identify whitespace emerging trends across fintech, BaaS, embedded finance, and adjacent technology ecosystems.
• Partner cross functionally to establish competitive insights and ensure they translate into field-ready narratives.

Narrative & Messaging Leadership

You’ll build stories that move the market.

• Own the “so what” of our products; craft top‑ and mid‑funnel narratives that fuel awareness, consideration, and brand differentiation across campaigns, thought leadership, content marketing, and sales readiness.
• Marketing channel execution: bring your narratives to life across marketing channels to ultimately guide how messages are seen by the market.
• Develop unified messaging frameworks that ensure consistency across products, verticals and partner segments, preventing parallel or conflicting narratives. We need someone who can see both the big picture lens and the zero-ed in lens.
• Translate technical product capabilities (APIs, ledger infrastructure) into compelling, human-centered stories for operators, developers, and executives. 
• Ensure strong narrative alignment across Product, Marketing, and Sales.

Go to Market Leadership

• Lead cross-functional GTM execution for new products, platform enhancements, and vertical-specific strategies (eg, lending, payments, crypto/digital assets). You’ll be instrumental to launch strategy, readiness criteria, tiering frameworks, and success metrics in partnership with Product and Sales teams.
• Serve as the source-of-truth for strategic messaging; enable Sales to adapt narratives for bottom-of-funnel, deal-specific conversations.

Requirements:

• 6+ in B2B marketing, ideally within technology-led companies (fintech, SaaS, platform/infrastructure, crypto or financial services).
• Proven ability to develop and scale product narratives for complex technical products.
• Demonstrated success building top and mid-funnel narratives that drive pipeline and brand differentiation.
• Exceptional storytelling, synthesis, and written/verbal communication skills.
• Strong executive presence, cross-functional influence, and comfort operating with ambiguity.
• Experience operating in high-growth or inflection-point environments.

Preferred Qualifications:

• Experience in fintech, embedded finance, payments, BaaS, or lending, particularly with bank/fintech partnership models.
• Familiarity with blockchain, digital assets, tokenization, stablecoins, or distributed ledger technology.
• Experience in regulated or compliance-driven industries; understanding of bank-fintech dynamics is a strong plus.
• Familiarity with Cross River's partner ecosystem or competitive landscape.

#LI-KR1 #LI-Hybrid

Salary Range: $120,000.00 - $150,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

Responsibilities:

• Build complex multi-agent AI agents that are highly scalable
• Work with LLMs, embedding models, and Retrieval-Augmented Generation (RAG) system
• Engineer and refine prompts to enhance AI performance and output quality
• Deploy and scale AI solutions using AWS (Lambda, cloud services) and modern architectures
• Ensure AI applications align with ethical standards, data privacy, and real-world scalability
• Develop, fine-tune, and optimize generative AI models using TensorFlow, PyTorch, or Hugging Face

Requirements:

• Work with current state of the art LLMs and embedding models
• Experience building agentic AI systems
• Experience with debugging traces of LLM calls to identify errors/optimizations
• Experience with building Retrieval-Augmented Generation (RAG) systems
• Engineer and refine prompts to enhance AI performance and output quality
• Knowledge of extracting structured outputs from LLMs
• Experience using LLM APIs, embedding models, and RAG-based AI architectures
• Strong skills in Python, AI model deployment, and AWS services (Lambda preferred)
• Knowledge of LangChain, Pydantic, and scalable AI workflows
• Proficiency in prompt engineering and optimization techniques
• Some UI/UX experience is a plus

Qualifications:

• Minimum 5 years of experience in AI/ML development and data engineering
• Proficiency in programming languages Python
• Strong experience with machine learning frameworks (TensorFlow, PyTorch, Scikit-learn)
• Hands-on experience with data engineering tools like Apache Spark, Apache NiFi, Airflow, or similar
• Expertise in handling large-scale datasets and implementing ETL/ELT pipelines
• Experience with cloud platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes)
• Knowledge of database technologies (SQL, NoSQL, Data Lakes, Data Warehouses)

Preferred Qualifications:

• Experience in NLP, Generative AI, or deep learning models
• Proven track record of deploying AI solutions at scale
• Research background in generative AI models
• Ability to integrate code into real world application
• Understanding AI ethics, bias mitigation, and responsible AI principles
• Prior experience in the financial or banking sector is a plus

#LI-JJ1 #LI-Onsite

Salary Range: $160,000.00 - $200,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

Responsibilities:

• Architect & Maintain: Lead the design, architecture, and enhancement of our LLM-based platform. You will be responsible for high-level technical decisions regarding the python or Node.js and React ecosystem.
• Technical Strategy & Collaboration: Work closely with product managers and stakeholders to translate business vision into scalable technical requirements. Lead cross-functional alignment between engineering teams.
• System Performance: Architect applications for extreme speed and reliability. Own the strategies for scaling to handle high traffic and complex real-time data processing.
• Security Leadership: Design and oversee robust authentication and authorization frameworks (Identity Server, OAuth2, OpenID Connect). Ensure the platform meets enterprise-grade security standards for data protection.
• Engineering Excellence: Set the standard for clean, maintainable, and testable code. Lead rigorous code reviews and establish "best practice" guidelines for the entire engineering team.
• Mentorship & Team Growth: Actively mentor junior and mid-level developers. Drive a culture of technical growth, peer learning, and collaborative problem-solving.
• AI Innovation: Stay at the bleeding edge of AI/LLM trends. Beyond application, you will evaluate and integrate emerging tools to enhance product intelligence.
• Operational Reliability: Lead the troubleshooting of complex, systemic issues across the stack. Implement proactive monitoring to ensure high availability.

Qualifications:

• Experience: 4+ years of professional software development experience, with a proven track record of leading complex full-stack projects.
• Front-End Leadership: Solid knowledge of React, modern JavaScript (ES6+), and state management patterns at scale.
• Backend & Architecture: Python or Node.js, Express.js, and designing scalable Microservices architectures.
• Database Mastery: Advanced experience with SQL and NoSQL databases, including performance tuning and schema design for high-load environments.
• AWS Infrastructure: Hands-on experience architecting on AWS (DynamoDB, S3, RDS, Lambda, and API Gateway). Knowledge of Infrastructure as Code (Terraform/CDK) is a plus.
• Process Excellence: Deep understanding of TDD, CI/CD pipelines, and Agile/Scrum leadership.
• Advanced Problem Solving: Ability to debug problems across distributed systems and optimize bottlenecks in real-time data flows.
• Soft Skills: Great communicator with the ability to influence technical direction and manage stakeholder expectations.
• LLM/AI experience: Professional experience or deep technical projects involving Large Language Models, Prompt Engineering, or RAG (Retrieval-Augmented Generation) workflows.

#LI-JJ1 #LI-Onsite

Salary Range: $160,000.00 - $200,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are actively seeking an Operations Analyst with a strong understanding of banking operations. In this role, the Operations Analyst will be responsible for ensuring that our partners maintain ongoing oversight of their merchants beyond initial underwriting. The Operations Analyst will also be responsible for maintaining consistency with established policies and procedures and will assist in ensuring compliance with changes in the Bank’s strategy or LOBs and federal regulations.

Responsibilities: 

• Coordinate the operational activities to ensure compliance with all federal and state laws, as well as organizational policies, procedures, and processes, including (but not limited to) those related to, NACHA, The Clearing House, CARD Act, CARD BRAND rules, Regulation E, the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC) to mitigate any potential legal risks and prevent any unfavorable exposure to the Bank
• Provide support to cross functional teams in reviewing Third Party Agents to identify the opportunities and risks of the business; sets forth a plan for managing the line of business and controlling its risks; and considers the operational integrity as it relates to the Bank’s policies and procedures
• Able to manage ad hoc project tasks and meet deadlines on project timelines
• Accurately assesses the impact of a critical/major incident and provides communication for distribution to appropriate parties with solutions on how to resolve the incident
• Working knowledge of traditional banking systems, for example: debit and credit card issuing, processing, settlement, ACH, wires, RTP and FedNow
• Conduct reviews and analysis to proactively identify required technical tasks/actions, issues, and risks
• Work with multiple systems to monitor, process, control, confirm and settle all daily transactions with accuracy and ensure successful reconciliation to fulfill banking operations obligations

Qualifications:

• 3+ years of banking, risk, payment, and/or credit card industry experience including experience with Card Brand rules and regulations as they relate to disputes, compliance and oversight
• Experience working with high-risk merchant verticals and enhanced monitoring of higher risk merchant verticals preferred
• Excellent interpersonal and customer service abilities
• Ability to work effectively in a multi-task, high-volume environment
• Able to manage ad hoc project tasks and meet deadlines on project timelines
• Excellent organizational skills
• Strong problem-solving skills
• Ability to learn products /services and apply knowledge
• Excellent oral and written communications skills
• Ability to perform job functions accurately and with attention to detail
• Maintain confidential customer and Bank information in a responsible and secure manner

#LI-AC1 #LI-Onsite

Salary Range: $60,000.00 - $80,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

The AI Transformation Manager reports to the Chief Data and AI Officer and plays a critical role in driving Cross River’s AI-led transformation and commercialization strategy. This position is responsible for orchestrating the end-to-end implementation of AI initiatives across the enterprise—bridging strategy, productization, compliance, and delivery to ensure measurable business impact. The ideal candidate combines deep expertise in AI/ML program management with a pragmatic understanding of financial services and regulatory environments.

Responsibilities:

Strategy & Governance

• Define and manage the AI Transformation roadmap, ensuring alignment with Cross River’s strategic objectives, regulatory standards, and innovation priorities.
• Partner with business, data, and technology leaders to identify AI-driven opportunities for efficiency, risk management, and new revenue models.
• Establish a governance framework for AI projects, including evaluation metrics, responsible AI principles, and lifecycle management.
• Oversee commercialization of AI capabilities, enabling scalable deployment of internal tools and potential external monetization opportunities.

Program Execution & Delivery

• Lead the planning, coordination, and execution of AI initiatives across multiple business domains—banking, lending, risk, compliance, and customer experience.
• Develop and maintain a portfolio management system for all AI programs, ensuring transparency on timelines, costs, dependencies, and outcomes.
• Ensure data readiness and model governance across all AI deployments in close partnership with data engineering and compliance teams.
• Track and report on transformation metrics, including adoption, ROI, and productivity gains.

Collaboration & Change Management

• Partner with product, engineering, operations, and risk teams to embed AI solutions into enterprise workflows.
• Drive organizational change management to enable smooth adoption of AI technologies, ensuring training and alignment across teams.
• Serve as a liaison between business and technical teams, translating complex AI capabilities into actionable business insights.
• Promote a culture of responsible AI innovation that balances experimentation with ethical standards and risk management.

Commercialization & Market Enablement

• Identify opportunities to externalize AI capabilities through partnerships, APIs, and new product lines.
• Collaborate with external vendors, startups, and research organizations to expand the bank’s AI ecosystem.
• Support the Chief Data and AI Officer in defining AI monetization strategies and evaluating go-to-market models.

Basic Qualifications:

• 10+ years of experience in technology, analytics, or transformation roles, with at least 5 years in AI/ML program or product management.
• Proven experience leading cross-functional AI initiatives from conception through implementation in a regulated industry (preferably financial services, fintech, or banking).
• Strong understanding of AI platforms, MLOps, model governance, and data management frameworks.
• Experience managing stakeholder engagement, budgets, and vendor relationships for large-scale transformation programs.
• Exceptional ability to translate technical AI concepts into business outcomes and communicate effectively at all organizational levels.

Preferred Qualifications:

• Master’s degree in Business, Data Science, Engineering, or a related field.
• Prior experience applying AI solutions in regulated environments, such as banking, healthcare, or insurance.
• Familiarity with AI governance frameworks, including bias mitigation, interpretability, and model monitoring.
• Experience in commercialization or business development related to AI-driven products or services.
• PMP, Agile, or equivalent program management certification preferred.

Leadership & Impact:

The ideal candidate will demonstrate a track record of driving complex, multi-stakeholder AI initiatives, combining visionary thinking with disciplined execution. They will be a trusted advisor to the Chief Data and AI Officer and a change leader influencing how AI transforms Cross River’s core business and innovation strategy.

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $170,000.00 - $200,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

About Our Team

Cross River’s AI Transformation team is a newly formed group of problem solvers passionate about bridging the gap between cutting-edge AI capabilities and real-world business needs. Based in-office at our Fort Lee, New Jersey headquarters, we work face-to-face with stakeholders across the organization to identify opportunities, adopt and adapt AI tools, and build sustainable solutions. Our mission is to bring AI-powered solutions to life, ensure they are maintainable, auditable, and resilient, and to continuously leverage advances in AI technologies for the benefit of the business.

What We're Looking For

We are looking for a Software Engineer II to focus on solutions for our  AI Transformation team. You will work in-office at least three days per week at our Fort Lee, New Jersey headquarters. With guidance from your Engineering Manager and a Senior Software Engineer, you will collaborate closely with an AI strategy team and collaborate face-to-face with business stakeholders to deeply understand their problems, cut through surface-level descriptions to identify root challenges, and write the code that solves real problems. You will work closely with other software and QA engineers in and outside of your team. We are looking for someone who has worked within ambiguity, and seeks out and applies strong engineering disciplines to deliver sustainable, AI-centered or augmented outcomes.

Responsibilities:

• Design, develop, and deliver scalable software modules and components
• Build backend systems using a mix of technologies. Languages may include C# (.NET 10), Python, and JavaScript/TypeScript. Databases may include PostgreSQL and SQL Server. Infrastructure includes AWS, Docker, and Kubernetes
• Implement, test, and iterate on software solutions that address both short-term and long-term considerations with a maintainable, sustainable mindset

Qualifications:

• 4+ years of experience developing enterprise systems in modern, current object-oriented languages, with at least 2+ years of C#
• 2+ years of experience with SQL, preferably PostgreSQL or SQL Server
• Experience working with AI assistive and agentic code generation (e.g. Copilot, Claude Code, Cursor)
• Database persistence frameworks (e.g. nHibernate, Entity Framework)
• Strong communication skills
• Experience or understanding of Domain Driven Design
• Cloud Architecture - preferably AWS
• Docker / Containers
• Financial industry / accounting experience or understanding is helpful, but not required
• Experience designing and developing distributed systems and event driven architecture is preferred. Ideally with understanding or exposure to:  
• MassTransit or NServiceBus
• RabbitMQ
• Idempotency

#LI-KR1 #LI-Hybrid

Salary Range: $130,000.00 - $170,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking a QA Engineer II to join our Online Banking and Mobile Banking teams. You will contribute to developing test cases, building automation, and performing testing on the services and applications that make up Cross River's COS platform. The ideal candidate is a collaborative engineer with experience testing reliable, performant, and scalable services.

Responsibilities:

• Collaborate with internal and external teams to perform manual and automated testing across Online Banking and Mobile Banking applications
• Contribute to building and maintaining test automation across critical business domains
• Participate in planning, triage, and prioritization of testing activities
• Write and execute test cases for functional, regression, and API testing
• Identify, document, and track defects through resolution
• Actively contribute to a collaborative, quality-focused culture within the team

Qualifications:

• 3+ years of experience in quality assurance and test automation
• Working knowledge of C#; experience with Specflow/Reqnroll is a plus
• 1+ years of experience with SQL
• 1+ years of experience testing RESTful APIs
• Familiarity with CI/CD pipelines and version control (e.g., Git)
• Familiarity with AI assistive and agentic code generation (e.g. Copilot, Claude Code, Cursor)
• Strong analytical and communication skills
• Experience working in banking, finance, crypto, or fintech is helpful but not required

#LI-KR1 #LI-Hybrid

Salary Range: $110,000.00 - $140,000.00

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

The VP, Privacy Compliance is responsible/assisting with developing, implementing, and overseeing the bank's comprehensive consumer compliance and privacy programs. This senior leadership role ensures the bank maintains compliance with applicable banking regulations and consumer protection laws with a specific emphasis on privacy requirements, while supporting strategic business objectives.

Responsibilities:

• Develop and oversee the implementation of comprehensive consumer compliance and privacy programs across the banking organization
• Provide strategic direction for consumer compliance and privacy initiatives while ensuring alignment with the bank's business goals
• Lead compliance risk assessments related to consumer protection regulations and privacy laws applicable to banking
• Monitor changes in banking regulations, consumer protection laws, and privacy regulations (including GLBA, FCRA, UDAAP, Regulation Z, Regulation E, CCPA/CPRA, etc.) and implement necessary program adjustments
• Collaborate with legal, information security, and operations departments to implement consumer-focused compliance controls and privacy by design principles
• Develop and manage consumer disclosure policies, procedures, and standards for banking products and services
• Oversee data breach prevention, detection, and response protocols specific to banking customer information
• Serve as a key subject matter expert on consumer banking regulations and privacy requirements to senior leadership
• Manage relationships with banking regulatory authorities (OCC, FDIC, Federal Reserve, CFPB, etc.)
• Build and lead a team of consumer compliance and privacy professionals and establish appropriate training programs
• Report on compliance metrics and program effectiveness to executive leadership and the Board

Qualifications:

• Bachelor's degree required, advanced degree in law, business, or related field preferred
• 10+ years of experience in banking compliance, with emphasis on consumer protection and privacy regulations
• Deep knowledge of banking regulations in particular state and federal privacy regulations including GLBA, RFPA, FCRA/FACTA, ECPA, California’s CCPA/CPRA, Virginia’s VCDPA, Colorado Privacy Act, and relevant state banking laws
• Demonstrated expertise in privacy principles, data governance frameworks, and information lifecycle management as they apply to banking customer data
• Proven track record of proactively monitoring regulatory developments and successfully implementing changes to compliance programs in response to evolving privacy legislation
• Experience developing cross-functional privacy impact assessment methodologies and data mapping processes to ensure comprehensive regulatory coverage
• Ability to translate complex regulatory requirements into practical banking solutions

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $200,000.00 - $220,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

About Our Team

Cross River’s team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.

What We’re Looking For

Reporting to the Head of Enterprise Systems, the VP, BSM leads the delivery of the most complex IT programs driving program execution, governance, and strategic alignment. This role is a hands-on, product-oriented role that sits at the intersection of business needs and modern data tooling. You’ll own the delivery of high-impact applications without owning backend infrastructure. You will guide solution delivery from the enterprise systems perspective, partnering with technical teams (data engineering, platform teams, architects) and business stakeholders to drive value-focused application development. Your role centers on solution execution and stakeholder alignment, not platform-level architecture.

Responsibilities:

• Own large-scale, strategic programs cutting across departments and domains
• Define and improve delivery governance frameworks
• Partner with senior IT and business leaders to align priorities and execution
• Gather and refine product and business requirements in collaboration with stakeholders
• Translate business needs into functional and technical specifications
• Collaborate closely with engineering teams during development cycles
• Conduct functional validation, user acceptance testing (UAT), and feedback loops for newly built systems

Required Skills:

• 10+ years of program or portfolio leadership in Enterprise IT
• Expertise in Agile/SAFe delivery frameworks
• Strong background in business analysis and product management
• Familiarity with requirements definition tools and test planning (e.g., Jira, Confluence)
• Ability to manage end-to-end product lifecycle, from concept through validation
• Excellent stakeholder management and executive communication
• Ability to assess program health, surface risks, and drive resolution
• Experience with Palantir is a plus

Qualifications:

• Bachelor’s or master’s in Technology, Business, or related field
• Deep understanding of enterprise systems and technology delivery
• Experience aligning large programs to strategic objective
• Define success metrics and ensure the product delivers measurable business value
• Coordinate with External Vendor and internal teams to align product delivery with strategic goals
• Manage the backlog, user stories, and acceptance criteria in close collaboration with data and platform engineering teams
• Strong capability as a Product Owner or Product Manager for enterprise platform implementations
• Engage with business and technical stakeholders to capture use cases and translate them into product capabilities
• Strong capability in stakeholder engagement, use case definition, and agile backlog management
• Understanding of data platforms, analytics, and visualization tools
• Act as a central point for escalation, feedback loops, and post-deployment support across impacted teams
• Identify change impacts, readiness needs, and mitigation strategies in partnership with business stakeholders
• Lead initiative-level communication strategy, ensuring consistent messaging across leadership and delivery teams
• Develop and execute change management plans to support stakeholder adoption and minimize resistance
• Experience designing stakeholder engagement plans, training roadmaps, and communications collateral
• Strong written and verbal communication skills tailored for executive and operational audiences
• Proven experience leading organizational change management for large-scale IT or platform implementations

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $180,000.00 - $210,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are actively seeking a talented Analyst to join our dynamic Finance team. In this role, you will play a pivotal part in driving an accurate month-end close, performing insightful financial analysis, and supporting critical accounting functions. As a key contributor, you will have the opportunity to make a meaningful impact on our financial operations and help shape the future of the company.

The Accounting Analyst will be responsible for daily and monthly journal entries, general ledger reconciliations, and ensuring compliance with internal controls. This role will participate in the preparation of monthly and quarterly financial packages, account analysis, and ad hoc reporting. The successful candidate will be prepared to contribute to a fast-paced and growing organization.

Responsibilities:

• Month-end and year-end closing activities, ensuring compliance with accounting standards and company policies.
• Executing assigned tasks in a timely manner with appropriate supporting documentation.
• Prepare and post daily and monthly journal entries accurately and on schedule.
• Develop knowledge of company’s operation, banking activities and maintain an accounting-focused mindset.

Reconciliations & Account Analysis

• Prepare daily reconciliations of bank accounts.
• Perform daily reconciliations between the general ledger and reporting software; resolve discrepancies by identifying root causes and collaborating with the appropriate functional or technical teams to maintain data integrity.
• Substantiate general ledger accounts utilizing the Blackline reconciliation system.

Financial Reporting & Analysis

• Participate in and complete monthly fluctuation analysis on flagged accounts; provide commentary and responses.
• Support reporting to the Regulatory and Financial Reporting team.
• Prepare ad hoc reporting and analysis as needed.

Compliance & Audit Support

• Support general ledger activity to ensure compliance with GAAP and company policies.
• Ensure the organization's financial records remain accurate while meeting reporting deadlines.
• Support internal, external, and regulatory audits by providing necessary documentation and ensuring compliance with accounting standards.
• Assist in the development and implementation of financial controls and policies to maintain compliance and mitigate risks.

Collaboration & Continuous Improvement

• Collaborate with other teams, various departments, and internal/external auditors.
• Provide support and backup to team members to ensure timely completion of assigned tasks.
• Identify opportunities to streamline financial processes and drive process improvements, implementing best practices.
• Maintain a flexible approach to meet the changing needs of the team.
• Assist with various ad hoc projects to support the Finance group.
• Communicate status frequently and escalate issue timely to manager.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA candidate preferred.
• Minimum of 1+ years of accounting experience in a public or private setting.
• Proficiency in Microsoft Excel and Word.
• Experience with Blackline and Workday or similar reconciliation systems is a plus.
• Ability to multitask while maintaining strong attention to detail and organization.
• Proactive team player with an eagerness to learn and grow.
• Excellent analytical, problem-solving, and communication skills.

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $75,000.00 - $85,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

About Our Team

Cross River’s AI Transformation team is a newly formed group of problem solvers passionate about bridging the gap between cutting-edge AI capabilities and real-world business needs. Based in-office at our Fort Lee, New Jersey headquarters, we work face-to-face with stakeholders across the organization to identify opportunities, adopt and adapt AI tools, and build sustainable solutions. Our mission is to bring AI-powered solutions to life, ensure they are maintainable, auditable, and resilient, and to continuously leverage advances in AI technologies for the benefit of the business.

What We’re Looking For

We are looking for an Engineering Manager to lead and grow our AI Transformation team (official title: "AVP, Engineering").. This is a hands-on leadership role—approximately 60% engineering and 40% people and project management—where you will work in-office at least three days per week at our Fort Lee, New Jersey headquarters. You will collaborate closely with an AI strategy team and collaborate face-to-face with business stakeholders to deeply understand their problems, cut through surface-level descriptions to identify root challenges, and determine the most efficient path to solutions. You will guide your team and partners through a solution journey, ensuring the business comes along every step of the way. We are looking for someone who thrives in ambiguity, identifies high-impact opportunities—from quick wins to complex, less obvious challenges—and applies strong engineering discipline to deliver sustainable, AI-centered or augmented outcomes.

People & Project Management Responsibilities (~40%):

• Lead, mentor, and support a small team of engineers and QA professionals with empathy, trust, and a focus on individual growth
• Foster a culture that promotes sharing ideas, taking calculated risks, and learning from setbacks
• Plan, triage, and prioritize work across multiple initiatives with lifecycles ranging from two weeks to three months
• Guide business partners through the solution journey—helping them understand tradeoffs, come along with the process, and stay focused on the problem rather than prescribing solutions

Engineering Responsibilities (~60%):

• Design, develop, and deliver scalable, flexible, and reusable components and solutions leveraging AWS AI tools and services and internally-designed components, evolving into a flexible, resilient, and reusable platform
• Utilize engineering best practices to implement AI-centered and augmented solutions with a sustainable, auditable, and maintainable mindset
• Collaborate with the AI strategy enablement team to adopt, adapt, and optimize the latest AI tools for real-world business problems
• Document solution architectures, design decisions, and technical approaches collaboratively with the team and stakeholders

Qualifications:

• 8+ years of experience in software engineering (a mix of front-end, back-end, API, security, and other best practices), with progressive leadership or management responsibilities
• 6+ years of experience with C#, .NET Core, and the Microsoft development ecosystem deployed via AWS
• 6+ years of experience in real-time data management (SQL, NoSQL, caching)
• 4+ years of experience in DevOps disciplines (GIT or Azure Devops, Terraform, Python)
• 3+ years of experience leading, empathetically managing engineering teams and interfacing with product and business organizations
• 2+ years of experience or strong interest in AI/ML tooling, integrations, and the practical application of AI to business problems
• Experience managing initiatives with short-to-medium lifecycles (weeks to months), in an ambiguous, fast-evolving, collaborative, and iterative environment

Ideal Candidate:

• Experience in the financial industry (FinTech or traditional banking)
• Loves ambiguity, energized by undefined problems and the opportunity to shape solutions from the ground up and identify next steps and actions
• Identifies potential to show impact quickly while also recognizing and tackling harder, less obvious challenges
• Focuses on understanding the “why” before jumping to the “how”

#LI-KR1 #LI-Hybrid

Salary Range: $180,000.00 - $210,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River Bank is seeking a VP of Identity & Access Management (IAM) to build and lead a modern, risk-aligned, and automation-forward IAM program. Reporting to the VP of IT Security Engineering, this strategic and technical leader will drive the design, governance, and execution of IAM capabilities across our cloud, on-premises, and SaaS environments.

This role will be instrumental in maturing our identity lifecycle management, enforcing least privilege, and enhancing secure access governance—while ensuring compliance with FFIEC, SOC 2, PCI DSS, and other regulatory standards.

Responsibilities: 

Strategy & Leadership

• Define and own the bank’s IAM vision, roadmap, and architecture, aligned with security, compliance, and business goals.
• Build, lead, and mentor a small but high-performing IAM team, fostering a culture of collaboration, innovation, and accountability.
• Champion secure and scalable IAM practices across business units, product teams, and infrastructure domains.
• Partner with Engineering and Compliance to enhance identity governance maturity.

Lifecycle Management & Automation

• Oversee the design and automation of Joiner-Mover-Leaver processes.
• Drive implementation of access request workflows and access reviews through tools like ServiceNow, with tight policy enforcement and auditability.
• Reduce identity sprawl by enforcing role-based and attribute-based access controls (RBAC/ABAC).
• Support federated SSO and MFA rollout across all SaaS applications to eliminate shadow IT.

Privileged Access & Governance

• Lead the rationalization and control of privileged access across AWS, Azure (PIM), and legacy AD environments.
• Partner with Security Engineering and Audit to execute regular access reviews and design SoD frameworks.
• Define access certification cycles with actionable outputs for business owners.

Cloud & SaaS Identity

• Guide cloud identity strategies for Azure, AWS, and SaaS ecosystems to ensure secure and scalable access models.
• Collaborate with Engineering to securely onboard new SaaS vendors under centralized identity management and SSO.

Audit & Compliance

• Maintain IAM controls to meet FFIEC, SOC 2, and PCI DSS standards, and respond effectively to FDIC audits.
• Establish clear KPIs and metrics for IAM hygiene, access review coverage, and lifecycle automation.

Qualifications: 

• 10+ years in IAM, Information Security, or IT Risk roles, with 3+ years in a people management or technical leadership capacity.
• Hands-on experience with IAM platforms (e.g., SailPoint, Saviynt, Azure AD, CyberArk, Okta), ideally in a financial services or regulated environment.
• Deep knowledge of identity lifecycle automation, JML workflows, RBAC, ABAC, SSO, MFA, and PAM principles.
• Proven success aligning IAM strategy with risk, audit, and compliance functions.
• Familiarity with scripting or automation (PowerShell, Python) and modern identity protocols (SAML, OAuth2, OIDC, SCIM).
• Strong communication, influencing, and documentation skills; able to evangelize IAM to both technical and business audiences.
• Experience implementing or integrating with HRIS systems like Workday and ITSM systems like ServiceNow is a plus.
• Certifications preferred: CISSP, CISM, or vendor-specific IAM certs.

#LI-KR1 #LI-Hybrid #LI-Onsite 

Salary Range: $160,000.00 - $200,000.00 

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking a highly skilled and motivated Senior Software Engineer with 8 years of hands-on experience developing robust, scalable applications. The ideal candidate brings expertise in designing and implementing enterprise-grade software solutions, with a strong foundation in object-oriented programming, SOLID principles and modern software design patterns. We're looking for someone who takes ownership of their work and thrives in a collaborative, fast-paced environment.

Responsibilities:

• Design, develop, and deliver scalable software modules and components
• Build backend systems using .NET 10, PostgreSQL, SQL Server, RabbitMQ, Docker and AWS
• Plan, triage, and prioritize work across multiple priorities

Qualifications:

• 8+ years of experience developing enterprise systems in C#
• 6+ years of experience with SQL, preferably PostgreSQL or SQL Server
• nHibernate / Entity Framework
• Strong communication skills
• Experience or understanding of Domain Driven Design
• Cloud Architecture - preferably AWS
• Docker / Containers
• Financial industry / accounting experience or understanding is helpful, but not required
• Crypto experience or understanding is helpful, but not required
• Experience designing and developing distributed systems and event driven architecture is preferred. Ideally with understanding or exposure to:  
• MassTransit or NServiceBus
• RabbitMQ
• Idempotency

#LI-JJ1 #LI-Hybrid

Salary Range: $160,000.00 - $200,000.00