Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

As Cross River continues to scale, the volume, complexity, and strategic importance of external events is increasing significantly. Cross River is hiring an External Events Manager (Official title: AVP, External Events) to own the planning, execution, and logistics of high-stakes corporate events, including executive-facing engagements, industry conferences, proprietary thought leadership programming, and partner events. 

This role is responsible for managing external events end-to-end, ensuring flawless execution across a growing portfolio of corporate events at scale. The Events Manager will work closely with Communications, the Office of the CEO, and cross-functional business teams to ensure every external event reflects Cross River's brand and institutional-grade standards. 

This is a content-driven, execution-intensive, high-judgment role. The Events Manager will be expected to partner with Marketing and Communications on speakership proposals and speaker submissions, develop proprietary event programming that drives conversation and content, capture and amplify event output, and manage senior stakeholders with minimal oversight in high-pressure, high-visibility environments. 

Key Responsibilities:

Corporate Events

• Own end-to-end planning and execution of major corporate events, including leadership forums, executive briefings, and company milestone moments 
• Manage multi-city event logistics, including venue sourcing, scheduling, and on-site support 
• Ensure all corporate events meet institutional-grade standards in production quality, branding, and attendee experience 

Industry Conferences & Executive Visibility

• Manage Cross River's presence at key industry conferences, including sponsorship activation, speaking slot logistics, booth/branding, and executive scheduling 
• Partner with Marketing and Communications to operationalize speakership proposals, session abstracts, and speaker submissions supporting the development and submission process while ensuring messaging and positioning are led by Marketing/Comms 
• Partner with Communications and Marketing to develop executive talking points, presentation content, and supporting materials for conference appearances 
• Coordinate with Communications and PR to align conference presence with executive visibility strategy (keynotes, panels, fireside chats, media interviews on-site) 
• Manage on-site content capture during events – including photography, video, executive quotes, key takeaways, and social media content – to maximize post-event follow-up, amplification, and ROI 
• Identify and recommend new conference and event opportunities that align with Cross River's market positioning and target audiences 

Thought Leadership & Proprietary Events

• Develop and produce proprietary thought leadership and networking events (hosted dinners, roundtables, executive salons, industry forums) that position Cross River as a convener and category leader 
• Partner with business units to design event programming that drives meaningful conversation, generates original content, and deepens relationships with target audiences 
• Collaborate with Communications and Marketing to translate event content into post-event assets including recaps, blog posts, social content, and follow-up campaigns extending the value of each event beyond the day-of 

Partner & Client Events

• Plan and execute partner summits, client events, and branded hosted events at scale 
• Coordinate with business teams to ensure events support commercial and relationship objectives 

Post-Event Feedback & Reporting

• Own the post-event feedback process including sending surveys, collecting insights, and synthesizing findings into structured recaps for the Marketing team and relevant stakeholders 
• Use post-event insights to inform future event strategy, improve execution, and demonstrate ROI 

Operations & Vendor Management

• Manage event budgets, vendor relationships, contracts, and negotiations 
• Build repeatable playbooks and processes for recurring corporate events to ensure consistency and scalability 
• Define and track event success metrics including attendance, engagement, content output, lead generation, executive placement wins, and post-event follow-through and report ROI to leadership on a regular cadence 
• Own and manage the centralized external events calendar — ensuring all approved events are tracked, updated, and maintained in coordination with the Head of Events, Communications, and the Executive Office

Qualifications:

• 6+ years of experience in corporate events, with meaningful experience managing executive-level conferences or financial services/fintech industry events 
• Proven ability to support and operationalize compelling speakership proposals, session abstracts, and executive positioning content in partnership with Marketing and Communications 
• Experience developing and producing proprietary thought leadership events (roundtables, hosted dinners, executive forums), not just third-party conference logistics 
• Proven track record of managing complex, multi-stakeholder events end-to-end with minimal oversight 
• Strong writing and content skills – this role requires someone who can shape narratives, not just manage logistics 
• Strong vendor management, budgeting, and contract negotiation skills 
• Excellent organizational skills and the ability to manage multiple concurrent events on tight timelines 
• High degree of professionalism and comfort working directly with C-suite executives, board members, and external partners 
• Experience in financial services, fintech, banking, or regulated industries preferred 
• Willingness to travel as needed for event logistics 

#LI-KR1 #LI-Hybrid

Salary Range: $100,000.00 - $125,000.00

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River is entering a new era of fintech infrastructure. As a pioneer in Banking-as-a‑Service and embedded finance, we’re evolving from an inbound engine to a proactive, market‑shaping GTM motion. Product Marketing is at the center of this transformation, defining how we position, differentiate, and scale our technology for leading fintechs, platforms, and enterprises.

The Sr. Marketing Manager (Official title: AVP, Product Marketing) is a strategic storyteller and B2B market shaper. You’ll influence narratives that define categories, shape product direction, and elevate Cross River’s role across payments, lending, and blockchain-enabled use cases. We’re looking for a sharp marketer to turn technical capabilities into clear value propositions for fintech operators, developers and executives. This role is designed for someone who:

• Loves B2B storytelling, especially at the intersection of fintech, APIs, embedded finance, and digital assets.
• Moves fluidly between big‑picture strategy and detail‑level precision.
• Can make complex infrastructure feel simple, compelling, and valued for different audiences.
• Is an actionable builder; you spot opportunities and jump into motion to problem-solve and build out workflows, iterate, and general process improvement.
• Is deeply curious, collaborative, and a self-starter.

Key Responsibilities:

Product & Market Strategy

• Develop product positioning, messaging architecture, value propositions, and proof points across Cross River’s core solutions (payments, cards, lending, deposits, compliance infrastructure).
• Build narrative visualizations (frameworks, ecosystem diagrams, value maps) to simplify complex technical concepts for diverse audiences.
• Synthesize customer, market, competitive, and field insights into strategic recommendations for Product, Sales and Executive teams.
• Identify whitespace emerging trends across fintech, BaaS, embedded finance, and adjacent technology ecosystems.
• Partner cross functionally to establish competitive insights and ensure they translate into field-ready narratives.

Narrative & Messaging Leadership

You’ll build stories that move the market.

• Own the “so what” of our products; craft top‑ and mid‑funnel narratives that fuel awareness, consideration, and brand differentiation across campaigns, thought leadership, content marketing, and sales readiness.
• Marketing channel execution: bring your narratives to life across marketing channels to ultimately guide how messages are seen by the market.
• Develop unified messaging frameworks that ensure consistency across products, verticals and partner segments, preventing parallel or conflicting narratives. We need someone who can see both the big picture lens and the zero-ed in lens.
• Translate technical product capabilities (APIs, ledger infrastructure) into compelling, human-centered stories for operators, developers, and executives. 
• Ensure strong narrative alignment across Product, Marketing, and Sales.

Go to Market Leadership

• Lead cross-functional GTM execution for new products, platform enhancements, and vertical-specific strategies (eg, lending, payments, crypto/digital assets). You’ll be instrumental to launch strategy, readiness criteria, tiering frameworks, and success metrics in partnership with Product and Sales teams.
• Serve as the source-of-truth for strategic messaging; enable Sales to adapt narratives for bottom-of-funnel, deal-specific conversations.

Requirements:

• 6+ in B2B marketing, ideally within technology-led companies (fintech, SaaS, platform/infrastructure, crypto or financial services).
• Proven ability to develop and scale product narratives for complex technical products.
• Demonstrated success building top and mid-funnel narratives that drive pipeline and brand differentiation.
• Exceptional storytelling, synthesis, and written/verbal communication skills.
• Strong executive presence, cross-functional influence, and comfort operating with ambiguity.
• Experience operating in high-growth or inflection-point environments.

Preferred Qualifications:

• Experience in fintech, embedded finance, payments, BaaS, or lending, particularly with bank/fintech partnership models.
• Familiarity with blockchain, digital assets, tokenization, stablecoins, or distributed ledger technology.
• Experience in regulated or compliance-driven industries; understanding of bank-fintech dynamics is a strong plus.
• Familiarity with Cross River's partner ecosystem or competitive landscape.

#LI-KR1 #LI-Hybrid

Salary Range: $120,000.00 - $150,000.00