What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! 

Why Join Our Team? 

We are a dynamic group of HVAC Products Engineers that that work on the latest and most advanced HVAC products in the US market.  Our R&D team is expanding rapidly to grow organically in the HVAC area of water heating both in domestic water heating and space heating, unitary (A coil and furnace), AHU, VRF, FCU and Chiller product portfolio.  On this team you will work closely with the LGE R&D team in Korea for ODM activities, and internal design and development for HVAC accessories and components.

The Opportunity:  Location will be in Alpharetta, GA

The HVAC Technician - R&D supports the testing and evaluation of gas-fired heating products at the LG Electronics North America Alpharetta R&D Lab. This role assists with product setup, test execution, data collection, and lab organization to ensure accurate validation of performance, safety, and reliability for development and certification activities.

• Assist in setting up and testing gas heating products including furnaces, boilers, and water heaters in the Alpharetta R&D Laboratory.
• Operate test equipment and follow established test procedures to support performance, safety, and reliability evaluations.
• Work with engineers to collect and organize test data; report observations clearly and promptly.
• Support preparation for certification testing with CSA, UL, or Intertek/ETL when required.
• Help maintain a safe, organized laboratory environment and follow all gas-handling and combustion safety guidelines.
• Perform basic maintenance on test fixtures, instrumentation, and lab equipment as needed.
• Assist in building or modifying simple test setups, fixtures, and duct assemblies under engineer direction.
• Document test activity accurately and communicate effectively with the engineering team.

Qualifications:

• High school diploma or GED required; Associate degree or technical diploma in HVAC preferred.
• 2+ years of hands-on experience testing or servicing gas heating equipment (furnaces, boilers, water heaters).
• Familiarity with combustion concepts (air–fuel ratio, draft, venting, CO/CO₂ measurement).
• Ability to work with tools, read wiring/piping diagrams, and follow written test procedures accurately.
• Strong attention to detail, safety awareness, and teamwork.

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

Why Join the LG Technical Support Team?

Here at LG Technical Support, we strive to deliver the best service possible while also making sure we enjoy the journey together. This role is challenging, no doubt, but your efforts won’t go unnoticed. Our customers and leadership recognize the hard work, and we’re committed to making this a stepping stone for your career at LG.

One of the greatest strengths of this team is the culture. We succeed together, we learn together, and yes sometimes we fail together. But through it all, we support each other, share knowledge, and grow as a unit. We’re not just coworkers, we’re a team.

While we do have metrics and goals, we also make time for fun. Office events, celebrations, and team-building activities are part of our rhythm. We will help you transition from the field to an office environment, and work through any challenges together.

Why this role matters:

• It’s a launchpad to other departments like Training, Controls, Field Support, and more.
• You’ll build your own brand as a Product Champion.
• You’ll gain deep product knowledge and customer experience insight.
• You’ll be part of a team that’s growing and backed by LG’s investment in customer experience.

If you’re selfless, dedicated to HVAC, and motivated to learn, our team is the place for you. The only “long hours” here are spent sharpening your skills and staying ahead of product updates. Whether you’re aiming to grow into other roles or simply love helping others through technical support, this team offers the environment to thrive.

Every customer experience is unique, and we’re seeking someone who’s ready to push themselves, collaborate, and make a real impact.

The Opportunity: 

We have an opening on our team for a Tier 2 Technical Support Specialist to join our Air Conditioning Technologies team. This role is pivotal in providing advanced technical assistance and resolving complex customer issues related to LG HVAC products. As a key escalation point for Tier 1 agents, you’ll collaborate across departments to ensure timely and accurate solutions, while contributing to continuous improvement and customer satisfaction.  In this role, you will;

• Deliver second-level technical support via phone, email, and internal systems.
• Troubleshoot and resolve escalated issues beyond Tier 1 capabilities.
• Collaborate with engineering, Customer Care team, and field service teams to resolve complex problems.
• Document solutions and contribute to knowledge base articles.
• Mentor Tier 1 agents and assist with training and Q&A’s.
• Identify and report recurring issues to support product and process improvements.
• Maintain high levels of customer satisfaction through professional communication.
• Participate in ongoing product training and certification programs.
• Maintain key performance indicators (KPIs).
• Log all interactions and resolutions in the CMS system.
• Provide parts support and assist callers across all product types.
• Stay current with product literature and manuals.
• Coordinate with other technical support agents to ensure seamless service.

QUALIFICATIONS:

• Associate’s or Bachelor’s degree in HVAC, Engineering, Electronics, or equivalent experience.
• Minimum 2 years of experience in technical support or HVAC service.
• Strong understanding of HVAC systems, diagnostics, and repair procedures.
• Excellent problem-solving and communication skills.
• Experience with CRM or ticketing systems (e.g., Salesforce, ServiceNow).
• Ability to work independently and manage multiple priorities.
• EPA Certification and/or NATE Certification is a plus.

#LI-AL1

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! 

The Opportunity:

To continually strengthen its base and support its growth in the US, LG Electronics is extending it's HVAC Research and Innovation capabilities.  We are seeking a Product Development Engineer II to join our HVAC R&D Center located in Alpharetta, Georgia.  The Product Development Engineer will develop expertise in the manufacturing and development of LGE HVAC equipment to provide better value to it's customers, where you will conduct research and development based on analytical thinking and market understanding.

As the Product Development Engineer II, you will:

• Provide HVAC Engineering insight and improvement solution for new HVAC product development.
• Screen, analyze and support new HVAC product performance, and provide recommendations for next steps.
• Statistically evaluate, interpret and support collected product data.
• Evaluate, analyze and support data collected from field-based testing data using statistical approach.
• Review shortcomings and faults of current design to pinpoint weaknesses and improvement points.
• Communicate and support various HVAC R&D and factory laboratories to provide US usage-based engineering and design statistics.
• Understand and support acquisition hardware/software to create acquisition models for lab purpose.
• Assist in preparation for service manual, installation manual and engineering manual for US commercialization after product launch.

Qualifications: 

• Bachelor’s degree in Mechanical Engineering.
• 3+ years of experience. 
• HVAC experience is preferred.
• Exposure to a variety of manufacturing processes and designing for manufacturability.
• Ability to multi-task and operate independently.
• Experience with one of the following agency certifications (CSA, UL, or DOE) is a plus.
• Excellent oral and written communication, interpersonal problem solving and analytical skills.
• 3D CAD software knowledge and interpreting drawings with knowledge in GD&T.
• Proficient, high-level skills in Microsoft Power Point and Excel with macro for programming.

#LI-DB2

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! 

Why Join Our Team? 

We are a dynamic group of HVAC Products Engineers that that work on the latest and most advanced HVAC products in the US market.  Our R&D team is expanding rapidly to grow organically in the HVAC area of water heating both in domestic water heating and space heating, unitary (A coil and furnace), AHU, VRF, FCU and Chiller product portfolio.  On this team you will work closely with the LGE R&D team in Korea for ODM activities, and internal design and development for HVAC accessories and components.

The Opportunity:  Location will be in Alpharetta, GA

The Staff Product Development Engineer is responsible for leading the development, validation, and certification of Gas Furnace products for the North American market at the LG Electronics Alpharetta R&D Lab. This role manages product requirements, drives NPI execution, coordinates cross-functional activities, and ensures compliance with industry standards while guiding technical decisions throughout the product lifecycle.

• Support full NPI (New Product Introduction) cycles, including design release, pilot builds, validation readiness, manufacturing handoff, and cross-functional launch coordination.
• Work cross-functionally with team members from sales, manufacturing, HQ Korea  and program managers to ensure completion of product launch on time using NPI process
• Define and manage product requirements for performance, safety, reliability, and regulatory compliance.
• Work closely with the project team to assure sound engineering principles in the product design and benchmark against competitors for guidance on improvement and performance
• Conduct testing and validation of data acquisition ; review data, identify issues, and drive design updates.
• Support and manage certification efforts with CSA, UL, Intertek/ETL, ensuring compliance with all required gas appliance standards.
• Collaborate closely with manufacturing, quality, supply chain, service, and product management teams to ensure smooth product introduction.
• Prepare technical documentation, agency submissions, and internal design files.
• Stay up to date with regulatory changes, energy-efficiency requirements, and industry trends affecting gas heating products.
• Provide guidance to junior engineers and technicians involved in gas heating system testing and development.
• Interact with suppliers for component selection, qualification, and issue resolution.
• Contribute to continuous improvement, design reviews, and structured problem-solving activities across development cycles.
• Assist in preparation for service manual, installation manual and engineering manual for US commercialization after product launch

Qualifications:

• Bachelor’s degree in Mechanical Engineering required; Master’s preferred.
• 8+ years of experience in product development for gas heating or combustion appliances. 
• Familiarity with certification agencies (CSA, UL, Intertek/ETL) and gas appliance compliance processes.
• Experience with ANSI gas appliance standards is beneficial; experience with ANSI Z21.47 is preferred but not required.
• Strong communication, documentation, and cross-functional collaboration skills.
• Ability to analyze test results, manage multiple projects, and work in a fast-paced development environment.
• 3D CAD software knowledge and interpreting drawings with knowledge in GD&T.
• Proficient, high-level skills in Microsoft Power Point and Excel for report to upper management.

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

Regional Sales Manager – Air Solutions (Northeast Region)

We are seeking a Regional Sales Manager to join our dynamic Air Solutions team, responsible for driving growth across the greater Northeastern United States. In this role, you will serve as the applied channel lead for the region, focused on expanding LG’s Commercial Air Conditioning business throughout Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, and Pennsylvania.

As a key leader within the organization, you will develop strategy, lead talent, and build strong external partnerships to accelerate market penetration and revenue growth.

Key Responsibilities

• Build and maintain strong relationships with internal teams, channel partners, engineering firms, contractors, and owners to identify market needs, trends, and growth opportunities.
• Lead and develop a team of regional sales engineers to drive performance across the applied representative channel and achieve regional sales and margin objectives.
• Serve as the primary point of contact for third-party channel partners, strengthening long-term strategic relationships.
• Develop and execute regional commercial account strategies and action plans to meet business plan objectives for the process cooling segment.
• Qualify channel opportunities and manage the sales pipeline providing accurate monthly forecasts for awards and revenue.
• Communicate regularly with Air Solutions leadership regarding pipeline status, market dynamics, and business performance.
• Ensure high levels of customer support by coordinating efforts across the sales team, customer call center, and field support teams.
• Provide voice-of-customer and market insights to optimize LG’s regional offerings and overall value proposition.
• Act as the internal subject matter expert and customer advocate, influencing product development and process roadmap decisions.
• Collaborate with marketing and engineering teams to create compelling sales presentations and proposals that clearly articulate LG’s value proposition and differentiation.
• Represent LG at industry events, strengthening brand visibility while deepening existing relationships and cultivating new ones.

Job Requirements

• Bachelor’s degree required; MBA preferred.
• Minimum of 10 years of progressive experience in sales, sales leadership, applied representative management, and/or large account management, with a proven record of driving growth and managing complex commercial projects.
• Strong technical expertise within the Commercial Air Conditioning industry; VRF experience preferred.
• Experience with process cooling systems including scroll chiller products preferred.
• Demonstrated ability to build and sustain strong professional relationships.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), Adobe Writer, Visio, and standard Windows applications.
• Strong business acumen with the ability to think strategically across sales, marketing, operations, finance, and account P&L management.

#LI-GJ1

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team!

 
The Opportunity:  
To continually strengthen its base and support its growth in the US, LG Electronics is extending its Research and Innovation capabilities.  We are seeking a Product Development Engineer to join our R&D Center located in Alpharetta, Georgia.  The Product Development Engineer will develop expertise in the manufacturing and development of LGE HVAC equipment to provide better value to it's customers where you will conduct research and development based on analytical thinking and market understanding.
 
Here is why you should come join our team:
We are a dynamic group of HVAC Products Engineers that that work on the latest and most advanced HVAC products in the US market.  Our R&D team is expanding rapidly to grow organically in the HVAC area of water heating both in domestic water heating and space heating, unitary (A coil and furnace), AHU, VRF, FCU and Chiller product portfolio.  On this team you will work closely with the LGE R&D team in Korea for ODM activities, and internal design and development for HVAC accessories and components.
 
What You’ll Do:
•    New LG NPI Product Development Support.
•    Work cross-functionally with team members from sales, manufacturing and program managers to ensure completion of product launch on time using NPI process.
•    Evaluate go to market strategy and review technical documents for proper launch geared toward North America market that includes US and Canada.
•    Work closely with the project team to assure sound engineering principles in the product design and benchmark against competitors for guidance on improvement and performance.
•    Provide Engineering insight and improvement solution for new product development.
•    Screen and analyze new product performance provide recommendations for next steps.
•    Statistically evaluate and interpret collected product data.
•    Evaluate and analyze data collected from field-based testing data using statistical approach.
•    Review shortcomings and faults of current design to pinpoint weaknesses and improvement points.
•    Possess a deep understanding of acquisition hardware/software to create acquisition models for lab purposes.
•    Take an active role in preparation for service manual, installation manual and engineering manual for US commercialization after product launch.

Job Requirements:
•    Bachelor’s degree in Mechanical or Electrical Engineering.
•    8+ years of experience HVAC, water heating, and/ or unitary products.
•    Experience with VRF, Acoil, AHU, FCU, Chiller is strongly preferred.
•    Working knowledge of vapor compression and heat transfer principles related to HVAC system.
•    Experience in design and development of evaporators, condensing units, and/or heat exchangers for residential and commercial applications.
•    Exposure to a variety of manufacturing processes and designing for manufacturability.
•    Experience with one of the following agency certifications (CSA, UL, or DOE) is a plus.
•    Excellent oral and written communication, interpersonal problem solving and analytical skills.
•    3D CAD software knowledge and interpreting drawings with knowledge in GD&T.
•    Proficient, high-level skills in Microsoft Power Point and Excel.

#LI-AL1