Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, whether fully-remote or in one of our offices, you’ll see the impact of your work on the world.

Our Commercial Strategy and Operations Team

At Noom, the Commercial Strategy and Operations team is an agile group of operators and strategists within the Healthcare organization who partner across the entire business to unblock growth, scale best practices, and keep the engine running smoothly. We pride ourselves on rolling up our sleeves, supporting one another, and celebrating wins big and small.

Health plans and strategic partnerships are the growth engine behind Noom Health, our B2B business line. They give us the distribution power to put Noom's evidence-based behavior change programs into the hands of millions of covered lives — and generate meaningful cost savings and positive health outcomes for the plans and partners we serve. Every new client we activate represents a significant business opportunity and a chance to improve population health at scale. Flawless operations are what transform those opportunities into reality.

About the Role

As we continue to grow, we’re seeking a Client Operations Manager to own the day-to-day operations that keep our strategic partner programs running smoothly. You’ll serve as the primary client-facing point of contact for our channel partnerships and strategic accounts — translating complexity into clarity so our partners and their members have a seamless experience from launch through renewal.

You Will

• Own end-to-end partner onboarding and implementation tracking — drive timelines, manage dependencies, and ensure successful and timely go-lives across partners
• Serve as the primary operational point of contact for strategic and channel partners — owning onboarding requirements, technical integrations, eligibility file maintenance, and invoicing
• Drive key strategic initiatives, including optimizing the current operational stack, enabling partners to offer new Noom products
• Stand up and maintain eligibility operations — define file cadences, lead UAT cycles, monitor post-launch files, and manage ongoing updates
• Act as the connective tissue between partners, Engineering, and internal Operations — translating partner needs into actionable technical requirements
• Coordinate issue resolution across partners and internal teams — establishing SOPs and escalation protocols for eligibility, data, and billing issues
• Serve as the claims billing operations liaison — supporting RCM system setup and tracking/reporting on denials and CPT code trends
• Own partner reporting infrastructure — maintaining dashboards, leading QBR preparation, and setting/tracking SLAs
• Create and maintain partner documentation, playbooks, and implementation resources to ensure consistency and scalability

About You

If you’re interested in shaping the future of health by building the operational infrastructure that powers Noom’s most strategic partnerships, this role may be for you!

You Have

• 4+ years of experience in client operations, implementation, or revenue operations in healthcare or health tech
• Strong client-facing experience, with confidence working directly with external partners and health plan stakeholders
• Hands-on experience with API workflows, eligibility file operations, and data integrations
• Familiarity with claims billing concepts (e.g., CPT codes, denials management, RCM) is a strong plus
• Proven project management experience, including leading UAT cycles, maintaining RAID logs, and managing multiple go-live timelines
• Exceptional cross-functional communication skills, with the ability to translate technical concepts for non-technical audiences
• Experience with tools such as Salesforce, SFTP platforms, Asana or Jira, and data/reporting tools (Excel, Looker, or similar)
• A documentation-first mindset and enthusiasm for building scalable processes and structure

What Makes This Job Amazing

• Own a high-visibility, high-impact function at the heart of Noom Health’s B2B business
• Serve as the primary external face for major channel partners while shaping internal systems that enable scale
• Work at the intersection of healthcare, technology, and client experience on complex, meaningful challenges
• Join a fast-moving team expanding capabilities across claims billing and new product offerings

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $78,320-$103,680. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

We have office locations in NYC and Princeton (hybrid schedule, 2 days per week on-site), and may consider candidates in other locations on a remote basis.

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world.

Our Clinical Operations Team

Our Clinical team is at the heart of Noom's ability to deliver medically sound, scalable health programs. We sit at the intersection of clinical excellence and operational innovation, partnering with Product, Engineering, and our B2B team to implement and grow Noom’s clinical and behavioral programs.

About the Role

As we continue to grow, we are seeking a Clinical Operations Manager to support and scale Noom Med’s clinical programs, including GLP-1Rx and broader medication fulfillment initiatives. This role combines clinical operations management, vendor coordination, and program implementation to ensure seamless care delivery across patients, clinicians, pharmacies, labs, and internal teams.

The ideal candidate brings strong operational and project management experience, with the ability to translate clinical workflows into scalable processes and systems while driving cross-functional alignment.

You Will

• Oversee day-to-day clinical operations and ensure seamless coordination across patients, clinicians, Care Coordinators, pharmacies, and labs
• Act as a key liaison across stakeholders, resolving issues and improving the patient and clinician experience
• Support CX and Care Coordination teams as an escalation point for complex cases
• Lead implementation of clinical programs, workflows, and tools from planning through launch
• Partner with Product, Engineering, and Data teams to build, test, and deploy clinical solutions
• Develop and maintain SOPs, workflows, and documentation to support scalable operations
• Own vendor relationships, managing performance through KPIs and SLAs
• Support PC operations including vendor management, compliance, and licensure requirements
• Monitor performance, identify gaps, and drive continuous process improvements
• Ensure adherence to clinical protocols, quality standards, and regulatory requirements
• Adapt and evolve responsibilities to meet the changing needs of Noom Med as the organization grows

About You

If you’re interested in shaping the future of health by driving seamless and scalable implementation of clinical programs, this role may be for you!

You Have

• Minimum 4+ years of experience in clinical operations, healthcare operations, product operations, digital health, or clinical research
• Bachelor’s degree or equivalent level of relevant education
• Experience managing clinical projects and working cross-functionally with product and engineering teams to implement complex initiatives
• Ability to translate clinical needs into technical and operational solutions
• Strong organizational, documentation, and problem-solving skills, with a high attention to detail
• Excellent communication skills, both written and verbal, with the ability to effectively communicate with medical professionals, pharmacy representatives, and patients
• Ability to manage ambiguity and work independently in a fast-paced environment and manage multiple tasks effectively
• Strong technical skills and proficiency, including hands-on experience working with clinical systems and digital healthcare platforms, including EMRs
• Empathy and professionalism when interacting with external stakeholders and internal team members

What Makes This Job Amazing

• Join a mission-driven team transforming the future of digital health
• Collaborate with passionate, cross-functional partners across clinical, product, and engineering
• Opportunity to shape scalable systems that improve clinical outcomes at scale
• Work in a dynamic, fast-paced environment with room for growth and innovation

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $121,000-$158,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

This role is eligible for our NYC or Princeton office locations, operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world.

Our Clinical team is at the heart of Noom's ability to deliver medically sound, scalable health programs. We sit at the intersection of clinical excellence and operational innovation, partnering with Product, Engineering, and our B2B team to implement and grow Noom’s clinical and behavioral programs.

About the Role

As we continue to grow, we're seeking a Senior Director, Clinical Operations to lead and scale our clinical operations function. Reporting to the SVP of Health Operations and Customer Experience, you will inherit an existing team and portfolio of active initiatives and build new ones. You will own the clinical protocols, vendor relationships, and operational models that bring Noom's clinical programs to life across B2B and direct-to-consumer channels.

You Will

• Own the end-to-end clinical operations org for Noom Med, spanning D2C and B2B, including the strategic expansion of clinical programs, protocol development, and operationalization of new initiatives in partnership with Product and Engineering
• Serve as the operational bridge between clinical strategy and execution, ensuring commitments made to members and enterprise partners are delivered with quality, precision, and measurable outcomes
• Lead and scale a high-performing clinical ops team, managing hiring plans and headcount growth as the business expands
• Drive clinical implementations across D2C and B2B strategic initiatives, coordinating across internal clinical teams, external provider networks, and vendor partners to bring programs to life.
• Own the provider and member experience, holding provider satisfaction, clinical quality, and member health outcomes as core success metrics
• Build and maintain the operational infrastructure that powers the clinical org: capacity models, utilization targets, reporting frameworks, and workflow systems that scale with growth
• Evolve and adapt your roles and responsibilities to support Noom Med as it continues to grow
• Be comfortable with occasional travel
  
  

About You

If you're interested in shaping the future of digital health and building the operational foundation that makes it possible, this role may be for you!

You Have

• 8+ years of clinical operations experience, with 3+ years in health tech (telehealth, consulting, payor, provider, or services)
• Experience in digital healthcare required; healthcare subscription background acceptable
• Bachelor’s degree, or eqjuivalent level of education
• Demonstrated ability to lead people, run operations, and think strategically at a senior level
• Distinctive analytical and quantitative skills; you can model trade-offs, evaluate information, and translate strategy into operational plans
• Exceptional communication skills and the ability to manage a complex portfolio of stakeholders and initiatives
• End-to-end telehealth experience is a strong plus
  
  

What Makes This Job Amazing

• You will be at the forefront of one of the most exciting movements in healthcare, where the work you do directly impacts millions of people's health outcomes
• You will have real ownership and real impact, giving you the rare opportunity to both run the business and shape where it goes next
• You will work at the intersection of technology, healthcare, and behavior change at a company that has helped millions live healthier lives and is just getting started

What You’ll Earn and Enjoy:

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $225,000 - $265,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

We have office locations in NYC and Princeton (hybrid schedule, 2 days per week on-site), and may consider candidates in other locations on a remote basis.

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. 

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.

Our B2B Team

Noom’s B2B team partners with employers, health plans, and organizations to deliver scalable, data-driven health solutions that improve outcomes and drive measurable value. By combining behavioral science with robust analytics, this team ensures our partners have the insights and tools needed to support their populations and make confident, informed decisions.

About the Role

As we continue to grow, we’re seeking a Business Analyst, Commercial to deliver high-quality analytics, reporting, and insights that power client success and commercial decision-making. In this highly cross-functional role, you’ll partner with Client Success, Sales, Product, Data/Analytics Engineering, and Operations to ensure our enterprise clients have accurate, actionable data. Your work will span dashboard development, ad-hoc analysis, and data quality improvements—enabling stakeholders to self-serve insights without compromising accuracy or compliance.

You Will

• Own client-facing reporting and analytics delivery for QBRs, renewals, and expansion efforts, including engagement, outcomes, utilization, and program performance insights
• Deliver high-impact ad-hoc analyses for Sales, Client Success, and leadership, translating ambiguous questions into clear metrics, queries, and actionable outputs
• Build, maintain, and enhance Looker dashboards and explores, improving usability through standardized definitions, intuitive design, and clear documentation
• Ensure data accuracy and consistency by proactively validating dashboards, managing changes in upstream data, and performing regression checks
• Investigate and resolve data discrepancies in partnership with Data/Analytics Engineering, identifying root causes and clearly communicating outcomes to stakeholders
• Support operational analytics across billing, eligibility, and partner reporting requirements, while driving scalability through standardization, automation, and documentation

About You

If you’re interested in shaping the future of health by delivering trusted, scalable analytics that empower enterprise partners, this role may be for you!

You Have

• Bachelor’s degree in Business, Economics, Statistics, Mathematics, Computer Science, or a related field (or equivalent practical experience)
• 3+ years of experience in business or data analytics, ideally in healthcare, benefits, or B2B SaaS environments
• Strong proficiency in SQL, including joins, aggregations, window functions, and debugging complex datasets
• Hands-on experience with Looker or similar BI tools, building dashboards and stakeholder-facing reports
• Proven ability to translate complex, ambiguous questions into clear analyses and actionable insights
• Excellent communication skills, with the ability to explain methodologies and findings to both technical and non-technical audiences
• Experience with healthcare data (e.g., eligibility, enrollment, outcomes, or claims concepts) is a plus
• Familiarity with modern data stacks (e.g., dbt, Snowflake, Databricks, BigQuery) and data quality practices
• Experience supporting Client Success or Sales workflows (e.g., QBRs, renewals, expansion analytics) preferred
• Comfort working in a fast-paced, ticketed environment (e.g., Jira) with shifting priorities

What Makes This Job Amazing

• You’ll help millions of people live healthier lives while supporting enterprise partners at scale
• You’ll work on high-impact analytics that directly influence renewals, expansion, and client trust
• You’ll partner with a strong cross-functional group spanning Client Success, Sales, Product, and Data
• You’ll grow quickly in a transparent, high-performance environment with meaningful ownership

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $101,000 - $129,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

This role is eligible for our NYC or Princeton office locations, operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.