WHO ARE WE?

We Are Squishable! At Squishable, products and people are at the core of why we do what we do every day. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers…turning friends into fans. As we experience rapid growth, we are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. We need great people to represent the brand where it matters most…in front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people’s lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to consistently perform at the highest level. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

What does a Squishable Retail Sales Lead do?

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity Management: holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e., charity events, local associations, mall initiatives)
• Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• ​Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
• Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager

Other Qualifications:

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
• Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb.

Benefits/ Perks: 

• Pay rate is $17 an hour
• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
• Employee discounts (yes, even on the giant plushies)
• Dental/Vision Insurance
• 401(k) matching

What we do: 

Drive strategic growth of The Trade Desk’s retail data partnerships by accelerating execution, adoption, and operational rigor across a dedicated portfolio of retailers. This role sits at the center of retailer success - ensuring day‑to‑day partnership excellence, enabling offsite and onsite media activation, and creating leverage for senior leadership to focus on strategic acceleration, executive relationships, and enterprise priorities. 

This position plays a critical role in scaling our retail ecosystem by strengthening operating cadence, improving adoption signals, translating insights into action, and supporting go‑to‑market efforts across internal commercial teams and external retailer stakeholders. 

What you do: 

• Run a consistent partner operating rhythm, including weekly/monthly checkpoints, structured agendas, follow‑ups, and clear documentation to drive momentum across initiatives for a portfolio of grocery and e-commerce retailers 

• Take primary day‑to‑day ownership of assigned retail partnerships, serving as the lead while escalating strategic or executive moments to Directors as appropriate 

• Develop and shape QBR/MBR narratives, performance storylines, and progress tracking to support Director‑led executive conversations 

• Serve as the strategic bridge between AI‑driven insights and client action by contextualizing segment‑level findings, responding to client questions, shaping executive‑level interpretation, and ensuring recommended actions are executed 

• Partner with Retail Operational Excellence (ROE) team to manage to operational workflows, ensuring consistency and self-sufficiency across our commerce marketplace 

• Monitor usage and adoption signals, proactively flagging gaps or risks and routing issues with recommended actions 

• Own end‑to‑end negotiations and contracting for assigned partners - shaping commercial frameworks, managing deal execution, and aligning terms to long‑term partnership and revenue goals. 

• Support internal go‑to‑market and sales enablement efforts by preparing partner updates, contributing to internal announcements, and helping maintain partner‑specific knowledge assets 

• Coordinate retailer‑to‑TTD seller connections to support scaled commercialization 

• Identify and develop case study proof points by partnering across stakeholders 

• Translate retailer feedback into clear inputs for Product, supporting priority initiatives through disciplined operating plans and cross‑functional alignment 

• Work closely with ROE, Technical Account Management, Product, Legal, Marketing, and Sales to support successful integrations and ongoing partnership health 

Qualifications: 

The ideal candidate has experience working with retailers, data partners, platforms, or agencies and thrives as an experienced execution leader in a fast‑moving, complex environment. 

• Proven operator with a strong bias toward action, structure, and follow‑through—able to run complex initiatives with minimal oversight 

• Strong understanding of programmatic advertising, data partnerships, and retail media ecosystems, with an audience‑first mindset 

• Experience supporting offsite and/or onsite media activation and retail data adoption across advertiser and agency use cases 

• Comfortable developing performance narratives using both outcome‑based metrics (e.g., adoption signals, activation progress) and standard media KPIs 

• Highly organized with the ability to manage multiple workstreams, shifting priorities, and cross‑functional dependencies 

• Strong communicator with excellent documentation, synthesis, and stakeholder management skills 

• Adept at building internal trust and external credibility through consistency, preparation, and clear point of view 

Additional qualification requirements: 

• 4-6+ years of experience in account management, partnerships, programmatic media, or related roles 

• Expertise navigating legal frameworks and negotiations in support of complex partnership agreements 

• Experience working with Salesforce, including opportunity and relationship tracking 

• Demonstrated ability to operate effectively in fast‑paced, evolving environments 

• Comfort working with ambiguity and solving problems across multiple levels of abstraction 

• BA/BS degree required 

Why this role: 

This role creates leverage across Retail Data Partnerships by driving best‑in‑class strategy and execution for our retailers. You will accelerate adoption, deepen strategic partnerships, and work with senior leaders to advance growth and executive engagement. 

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.

WHAT YOU'LL DO

• Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

The Partner GTM Manager is responsible for managing go-to-market programs and field execution with our sales teams to exceed revenue targets and drive customer success. 

Responsibilities include:

• Execute the field partner plan for the designated regions, covering various partner types and routes to market.
• Collaborate with a team of Partner go-to-market field professionals to drive partner engagement in customer accounts to cultivate and advance pipeline of sales opportunities involving partners across the region.
• Contribute to the continuous development of sales and technical skills within the partner ecosystem, fostering demand and ensuring customer success.
• Collaborate on the development and execution of joint marketing campaigns and field engagements with partners and Dataiku field teams.
• Contribute to the coordination of the development of industry-specific (e.g., Retail) and departmental-specific (e.g., Office of Finance) solutions with partners, aligning with their areas of expertise, and supporting in creating sales plays to apply these solutions in joint sales motions.
• Build and maintain relationships with internal stakeholders across various business functions, including Sales, Marketing, Global Services, Customer Success, and Product.
• Cultivate executive relationships with the leadership of key partners across the region, facilitating partner engagement with other members of the Dataiku leadership team.
• Collaborate with cross-functional Dataiku leadership to contribute to the scaling of the ecosystem of partnerships.
• Represent Dataiku at industry events, embodying and upholding Dataiku’s core values.

Success Profile:

• 5+ years experience in developing partnerships and revenue-generating partner relationships.
• Experience in AI, big data, analytics, data science, BI/DW and data integration. 
• Strong belief in a customer-centric selling philosophy and applying a consultative approach in customer/partner interactions.
• Background in positioning innovative solutions.
• Strong ability to develop joint value propositions with partners and to cultivate champions within partner organizations.
• Ability to articulate competitive positioning and differentiation.
• Strong presentation, negotiation, and business planning skills.
• Desire to work in a fast-paced, collaborative environment with the ability to adapt to change.

#LI-LP1

About this role

Faire is building the infrastructure for independent retail  and fulfillment is at the center of how we deliver on that promise. As Onsite Warehouse Operations Manager, you will be the primary embedded representative at our warehouse operator partner site, owning the day-to-day performance of the operation and serving as the critical link between Faire and the operator. You'll drive operational excellence, enforce quality standards, manage escalations, and ensure the warehouse runs in a way that reflects Faire's commitments to brands and retailers.

This is a high-accountability, high-visibility role for someone who thrives in fast-paced physical environments and is equally comfortable pulling a root cause analysis as they are building a working relationship with a site general manager.

What you’ll do 

• Drive Operational Excellence — onsite owner of day-to-day fulfillment performance; monitors SLAs end-to-end, runs daily/weekly operator reviews, benchmarks KPIs, and leads continuous improvement using Lean/Six Sigma.
• Own Fulfillment Quality — conduct quality audits across workflows; maintains scorecards on performance; drives root cause analysis and corrective action plans to closure with the operator 
• Manage Escalations — primary point of contact for all operational issues from the warehouse operator and Faire's internal teams; triages, drives resolution, and maintains a structured escalation log with transparent updates to leadership.
• Build the Operator Relationship — trusted, collaborative partner to warehouse GM and floor leadership; runs weekly business reviews, flags structural risks (capacity, staffing, tech gaps) proactively, and holds the operator accountable without being adversarial. 

Qualifications

• 5+ years of experience in warehouse, fulfillment, or logistics operations, including 2+ years in an on-site, embedded, or senior floor leadership role
• Direct experience managing or overseeing 3PL/operator relationships at scale
• Proven track record improving operational KPIs (throughput, accuracy, on-time rates) in a high-volume fulfillment environment
• Familiarity with WMS platforms, order management systems, and fulfillment tech stacks
• Strong data fluency — comfortable pulling reports, building scorecards, and using data to drive decisions
• Excellent written and verbal communication; can translate operational complexity to executive audiences and collaborate effectively at all levels of an operator organization
• Experience leading or facilitating root cause analysis and corrective action processes

Preferred

• Experience at or managing vendor relationships with large-scale fulfillment operators 
• Lean / Six Sigma certification or demonstrated application of CI methodologies
• Background in marketplace or B2B fulfillment contexts (wholesale, multi-brand, fragmented SKU environments)
• Exposure to both WMS-light (operator-managed) and WMS-heavy (platform-integrated) environments

Salary Range

Chicago: The pay range for this role is $130,500 to $179,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Please note: This role is 100% in-person and requires full-time, on-site attendance at our Elwood, Illinois facility.

The Role 

The Product Manager will play a critical role in shaping the digital shopping experience across Green Thumb Industries (GTI) digital platforms across web, mobile app and kiosk. Reporting to the Director of Product Management, you will own the end-to-end product lifecycle and help shape GTI’s digital roadmap to drive innovation, engagement, and growth. As a cross-functional leader, you will collaborate closely with engineering, UX, digital marketing, site merchandising, and other stakeholders to deliver innovative and high-impact products. You’ll be the voice of the customer, using data and empathy to champion seamless, personalized, and delightful digital journeys as GTI continues to elevate its digital presence in the cannabis space.

This is a remote position but you will be required to work Central Time business hours (8am-5pm CST). 

Responsibilities 

• Maintain and execute a holistic digital product roadmap and prioritize features and enhancements based on business impact, customer data and feedback, and resources availability 
• Own the end-to-end product lifecycle, from ideation and concept development to launch and postlaunch optimization, working with cross-functional teams throughout the process 
• Break down complex, nebulous concepts into clear, actionable Epics and User Stories with detailed acceptance criteria outlining key customer use cases and technical/business dependencies 
• Lead and contribute to AI spec-driven development practices, authoring detailed product specifications with working prototypes that serve as the source of truth for engineering, QA, and cross-functional partners prior to development kickoff 
• Collaborate closely with cross-functional teams, including marketing, merchandising, and engineering, to ensure the successful launch and ongoing maintenance of ecommerce products 
• Continuous monitoring of product feature performance. Identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
• Demonstrate technical proficiency in team’s functional area
• Have the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies
• Stay up-to-date on ecommerce industry trends, technologies, and best practices, and use this knowledge to inform product strategy and development

Qualifications  

• BA/BS undergraduate degree required with experience in eCommerce retail or consumer facing industries. Cannabis industry experience a plus 
• 6+ years of product management experience creating strategic product roadmaps and working with cross-functional teams in a dynamic, fast paced startup like environment 
• Familiarity with spec-driven development practices, with the ability to author comprehensive product specifications that serve as the source of truth for engineering, QA, and cross-functional partners before development begins; candidates with a strong willingness to learn and adopt this approach are encouraged to apply 
• Experience managing products through the full life cycle: ideation, development, experimentation, launch and continuous optimization post-launch 
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
• Demonstrated experience driving revenue growth and improving customer experience for eCommerce consumer products 
• Excellent communication skills, both verbal and written, drives for simplicity and clarity, able to confidently present and influence executive management and stakeholders 
• Experience with ecommerce platforms and tools (e.g., Salesforce Commerce, Shopify, Figma, Contentful, Mixpanel, Tableau, etc.) 
• Experience working with Agile/Kanban and Scrum methodologies and Jira/Confluence

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must be a minimum of 21 years of age 

#LI-REMOTE

Job Title: Front Desk Coordinator (Studio Experience Specialist)

Location: Chicago, IL - West Loop

The Front Desk Coordinator role at Peachy, known internally as a Studio Experience Specialist, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!

Schedule: Wednesday through Saturday. (Weekdays: 8:30 AM - 7 PM, Weekends: 8:30 AM - 5 PM)

What You’ll Do: 

• Greet clients and ensure a seamless check-in and check-out process
• Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
• Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
• Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
• Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
• Complete studio opening and closing tasks
• Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
• Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices 

Who You Are:

• Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
• Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
• Tech Savvy - Readily learns and adopts new technologies.
• Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
• Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.  

What You Have:

• Experience in a customer service, hospitality, high-end retail or wellness services role. 
• Must be able to work 40 hours per week. 4x10 schedule Wednesday through Saturday. (Weekdays: 8:30 AM - 7 PM, Weekends: 8:30 AM - 5 PM)
• Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 10-hour minimum may be fulfilled at the employee’s discretion.
• Minimum of 18 years old and eligible to work in the United States without sponsorship

Physical Requirements:

• Frequently required to kneel, bend, sit and stand for long periods of time
• Ability to lift/transport items weighing up to 30 lbs 
• Operate standard office equipment and technology

Pay & Perks:

• Competitive Compensation
• Complimentary quarterly wrinkle treatment + retinoid
• Employee discount for Peachy services and products
• Exclusive optional discounts through LifeMart
• Medical, Dental, Vision
• PTO

The target base pay for the Studio Experience Specialist role in Chicago, IL is $18.00/hour USD. This rate may be modified in the future.

This position requires additional responsibilities not listed here and may change throughout employment.

By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy

#LI-Onsite

Role Overview

The Account-Based Marketing (ABM) Manager is responsible for designing and executing 1:1, 1:few, and 1:many programs that deepen engagement, accelerate pipeline, and drive revenue within a defined set of strategic and high-potential accounts.

Partnering closely with Sales, Revenue Marketing, and cross-functional Marketing teams, this role builds tailored, insight-led programs that reach buying groups across target accounts—spanning developers, technical stakeholders, and executive decision makers.

You are a data-guided, customer-obsessed marketer who enjoys combining strategy with hands-on execution. You’re comfortable working directly with sales leaders, translating account insights into integrated plays, and measuring performance at both the account and program levels.

Key Responsibilities

ABM Strategy & Planning

• Develop and own the ABM strategy for a prioritized list of accounts, aligned to regional and global go-to-market goals
• Segment accounts into 1:1, 1:few, and 1:many motions based on potential, buying stage, and strategic importance
• Partner with Sales leadership and account teams to understand account plans, key initiatives, and decision makers and translate these into ABM plans
• Build annual and quarterly ABM roadmaps, including campaigns, experiences, and executive engagement moments

Campaign & Program Execution

• Plan and execute integrated ABM programs across channels (email, digital, direct mail, events, executive briefings, field experiences, partners, etc.) that are tailored to account needs and buying stages.
• Create or adapt messaging and content by persona and industry, leveraging global assets where possible and developing custom assets where needed.
• Orchestrate multi-touch plays (e.g., outbound sequences, event invitations, executive briefings, workshops) in partnership with Sales, BDRs, and Marketing Operations.
• Coordinate program logistics end-to-end, including audience lists, landing pages, invitations, reminders, follow-up, and handoff to Sales.

Sales Alignment & Collaboration

• Act as a strategic partner to Sales for target accounts, joining regular account reviews and QBRs to align on goals, coverage, and gaps
• Provide Sales with ABM playbooks, one-page program briefs, talk tracks, and follow-up templates to support consistent execution
• Help Sales prioritize next-best actions within accounts (meetings, workshops, briefings, executive programs) based on engagement and intent signals
• Capture and share win stories, best practices, and learnings from ABM programs across regions and sales teams

Data, Insights & Reporting

• Define and track ABM performance metrics, such as engagement across buying groups, opportunity creation, deal acceleration, influenced and sourced pipeline, and revenue
• Partner with Analytics, RevOps, and Marketing Operations to pull and analyze account-level reports from CRM, marketing automation, and BI tools
• Build closed-loop reporting to show impact of ABM programs at the account, segment, and program level; present insights in monthly/quarterly business reviews
• Use data and experimentation to test, learn, and optimize ABM tactics, audiences, and messaging

Technology, Data & Operations

• Leverage ABM and marketing technologies (e.g., CRM, marketing automation, intent platforms, personalization tools, sales engagement platforms) to orchestrate and scale programs
• Maintain clean account lists, segments, and tags in CRM/marketing tools to enable accurate targeting and measurement
• Partner with Operations to document and improve ABM processes, SLAs, and workflows across Marketing and Sales

Qualifications

• 5-7+ years of experience in B2B marketing, account-based marketing, field/regional marketing, demand generation, or a related role; experience in SaaS/technology preferred
• Hands-on experience building and executing ABM programs (1:1, 1:few, or 1:many) in partnership with Sales or Customer Success
• Strong project management and organization skills; able to manage multiple programs, stakeholders, and deadlines in a fast-paced environment
• Comfort working with CRM and marketing tools (e.g., Salesforce, Marketo/Eloqua/HubSpot, ABM/intent platforms, sales engagement tools) and pulling basic performance reports
• Excellent written and verbal communication skills, with the ability to synthesize complex information for Sales, executives, and cross-functional partners
• A data-guided mindset and curiosity to understand what’s driving results and where to iterate

Preferred Experience

• Direct experience running account-based plays for strategic, enterprise, or key growth accounts spanning multiple personas
• Familiarity with developer and technical audiences (e.g., developers, architects, IT decision makers) and how to engage them alongside business stakeholders
• Experience collaborating with Sales Development / BDR teams on outbound and follow-up motions tied to ABM campaigns
• Background working with industry or vertical-focused programs (e.g., financial services, retail, healthcare, public sector)

What Success Looks Like

• ABM programs launch on time, on brief, and on budget, with smooth cross-functional execution
• Clear improvements in engagement across buying groups, opportunity creation, deal velocity, and influenced/sourced pipeline within target accounts
• Strong satisfaction and trust from Sales leadership and account teams, who view ABM as a critical partner in their growth strategy
• High-quality, consistent documentation, reporting, and insights that feed into regional, account, and functional planning cycles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273383120

The Engineering Project Manager is an organized, detail-oriented self-starter who leads cross-functional capital projects that support furthering the automation of the production process, maintaining and improving facilities, and enabling additional product lines. This position will collaborate with cross-functional teams, including engineering, operations, supply chain, and vendors, to deliver projects on time and within budget.

Detailed Responsibilities

• Manage multiple engineering capital projects simultaneously from conception to completion, including defining project scope, schedules, and budgets, identifying resources, managing project risks, and ensuring deliverables meet business goals.
• Work closely with cross-functional teams to understand business needs and technical requirements, identify project risks and dependencies, and develop project plans that align with business objectives and technical requirements.
• Provide project status updates and manage stakeholder expectations by communicating project progress, milestones, and risks.
• Provide technical expertise to identify, evaluate, and implement new technologies and processes that improve production efficiency, quality, and cost-effectiveness.
• Ensure all projects comply with relevant codes, standards, and regulations.
• Manage project budgets and ensure costs are managed within budget.
• Manage project documentation, including project plans, technical specifications, and project reports.
• Drive strong communication between corporate and fulfillment centers to gain buy-in and alignment on initiatives.
• Demonstrates a willingness to work flexible hours and travel frequently to fulfillment centers to provide regular on-site support, guidance, and drive accountability, while also developing strong relationships with site teams and local stakeholders.

This position requires up to 50% travel.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Completion of a four-year degree program in a related field: Engineering (Ideally in chemical, industrial, or mechanical) 
• Minimum of 2 years of managing projects and resources with $100k or greater scope in a fast-paced environment
• Minimum of 2 years of experience in production/operational environments Interpersonal skills to work with team members across functions and in both production and corporate environments
• Analytical proficiency to meet variable needs of the business
• Ability to think “outside-the-box” 
• Ability to react on the fly to unforeseen production and planning scenarios as they arise
• Computer proficiency (i.e., Microsoft Word, Excel, Gmail, PowerPoint)
• Strong ability to track details and to keep track of projectsExcellent written and verbal communication skills
• Results-oriented attitude; able to multitask and get things done Willingness to embrace change and adjust quickly in a fast-paced environment
• Proficiency in CAD software, such as AutoCAD, is required

More About Us

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

FIGS is looking for a Part-Time Community Hub Lead (Key Holder). You will provide FIGS’ customers with an awesome and memorable in-store shopping experience, while also assisting with all aspects of store operations. This role will report directly to FIGS’ General Store Manager. 

What You’ll Do:

Customer Experience

• Welcome and engage customers in meaningful conversations about FIGS’ brand and mission.
• Educate customers on products, highlighting fabric, fit, and function.
• Assist customers with finding the right style, size, and color, suggesting complementary products.
• Anticipate customer needs and deliver an exceptional FIGS experience.
• Support all cash wrap activities (purchases, returns, exchanges).

Store Operations

• Assist with opening and closing the store.
• Maintain store appearance: keep merchandise organized, sales floor stocked, and store clean.
• Participate in inventory management—from cycle counts to sharing replenishment insights.
• Track sales to ensure daily goals are met.
• Support planning and execution of in-store events and initiatives.

Leadership & Oversight

• Team Support: Train, coach, and mentor new and existing team members, providing real-time feedback and fostering a culture of growth and positivity.
• Operational Oversight: Serve as Manager-on-Duty when the Store Manager or ASM is not present, ensuring smooth operations and timely problem-solving.
• Safety & Security: Uphold all safety, loss prevention, and cash-handling procedures while maintaining compliance with company policies.
• Reporting & Communication: Provide store leadership and HQ with feedback on sales trends, customer insights, and operational needs.

Qualifications:

• 2+ years of retail sales experience.
• Flexible schedule, including weekends and holidays.
• Excellent interpersonal and communication skills.
• Fluency in English required; conversational Spanish a plus.
• Basic retail math and computer skills; Shopify POS experience a plus.
• Attention to detail and problem-solving in a fast-paced environment.
• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Other must haves:

• Knows how to have fun and boost positive vibes 
• Comfortable in a fast-paced, ever changing environment 
• Embodies FIGS brand ethos through and through

FIGS Compensation and Benefits

Pay Range

• At FIGS, your hourly rate is one part of your total compensation package. This role's hourly rate is between $20 and $22. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits (*only full-time employees eligible)

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. 

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

Retail Product Development Manager

This role is hybrid to; NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters

In addition to our core direct-to-consumer business, Factor_ has more recently expanded into the retail channel, making our meals available for purchase at brick-and-mortar stores. We are seeking a strategic, data-driven, and highly collaborative Retail Product Development Manager to own Factor_’s Retail Prepared Meals and adjacent food and beverage categories to support growth in this channel. In this pivotal role, you will champion the end-to-end retail product lifecycle—from driving overarching category strategy and formulation management to leading packaging design and continuous portfolio optimization. Acting as the ultimate product expert and a crucial cross-functional linchpin, you will partner seamlessly with Sales, Operations, DTC Product, and Nutrition teams to bridge deep consumer insights with specific retailer needs. Your core objective is to engineer a winning, scalable retail portfolio that commands attention on the shelf, drives exceptional sales velocity for our partners, and builds enduring brand loyalty through relentless, customer-centric innovation.

Key Responsibilities:

• Retail Product Strategy - Develop a winning retail prepared meals range consisting of core year-round SKUs, seasonal skus and may include the development of exclusive retailer ranges. Identify opportunities for expansion into adjacent categories based on retailer needs, white space and consumer research, as well as products available in our portfolio or ripe for development.
• Portfolio Lifecycle Management - Evaluate existing meals, conduct sales performance reviews, leverage online ratings and commentary as well as market trends to optimize our product portfolio by retailer. 
• Formulation & Spec Management - Ensure the retail product range can consistently be offered to retail partners by planning for necessary formulation, ingredient, and packaging changes, owning the spec creation and management process. 
• Packaging Design - Own packaging design for retail products, ensuring alignment with the broader F_ brand and packaging creative guidelines, meeting retailer compliance standards and functionality and appeal on shelf. 
• Sales Support - Support sales and review meetings with retailers as the product expert, sharing performance insights, industry trends, and product strategy and development opportunities.
• Cross-Functional Management - Partner with key members of the product team to ensure a strong understanding of the DTC product strategy, dietary lifestyles, consumer insights, and product development opportunities with the new formats team. Additionally, partner with operations, nutrition, FSQA, sourcing, retail team members, etc. to ensure the successful management of our retail program.

You are…

• A problem solver - You are resourceful and scrappy and aren’t afraid to roll up your sleeves and figure it out. Where a process doesn’t exist, you’ll create one.  
• Curious & Passionate about Product - you are always looking to learn more about the industry, new products and ways we can delight our customers.
• Data-driven to the core and leverage data to make key business decisions. 
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work, documenting new processes.
• A project manager - You have excellent project management skills leading groups, as well as a demonstrated ability to meet deadlines and complete deliverables on time.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems.
• Highly collaborative - You enjoy working collaboratively with cross-functional teams to get things done.

At a minimum, you have...

• Bachelor degree in Business Administration or other relevant field of study.
• Minimum of 5 years of relevant experience with a background in physical product management, category management, product marketing or strategic sourcing across food/food tech or CPG industries.
• Strong preference for experience within CPG or retail product development.
• Fluent in Google Suite applications (especially sheets & slides), tableau, Gemini and an ability to quickly learn and leverage a range of other databases and tech tools. 
• Familiarity with retail data platforms (NIQ, SPINS, or Circana/IRI) to track category performance and support buyer conversations.
• Ability to successfully manage multiple cross-functional stakeholders as well as to present to executive level colleagues.
• Success in collaborating with cross-functional teams to get things done
• Travel: <10%

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

Operations Associate Schedule 

Part-Time non-exempt associates are expected to have open availability, 5 days a week, up to 30 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Chicago, IL. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

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#LI-2

#LI-Onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $21.00- $25.00/ hour in Chicago, IL. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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#li-onsite

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

About the Role:  

The Production Support role is the daily facilitator for preparing all products needed for fulfillment.  The production team must work at high levels of production efficiency, safety, and hygiene. The Production Support is expected to follow, maintain, and hold the team accountable to standard work methods and safe work habits to ensure production is as efficient and safe as possible. Our production staff works a M-Th or Tue-Fri schedule, 7am-5pm with potential for overtime. 

 In this role you will: 

• Communicate regularly with Production Leads and the team 
• Collaborate to meet production goals daily, weekly, and monthly 
• Open and close workstations using standard procedures 
• Prepare ingredients & maintain a clean and organized workspace as per company standards 
• Adapt to various production tasks as required 
• Use daily checklists for smooth facility operations 
• Manage METRC tags and batch stickers 
• Operate machinery as per the production schedule 
• Approach various parts of the production process such as mix ingredients, weigh, and apply coating solutions 
• Follow packaging protocols such as managing METRC (seed-to-sale system) tags, create batch stickers, and operate packaging machinery 
• Meet packaging KPIs and assist with tasks during production breaks 

You’ll be a great fit if you have the following:  

• You have experience working in a high volume, quick-moving environment such as restaurants, production line, or retail. 
• You can lift 25 to 50 pounds comfortably and are able to stand for long periods of time 
• You value your strong communication skills and ability to work closely with others in a work environment 
• You value doing something well the first time  
• You operate with high standards in mind, no cutting corners 
• You feel strongly that each person in a workplace takes ownership and accountability of their work 
• You think of yourself as a supportive team member and co-worker 
• You demonstrate integrity and respect in all interactions, fostering a positive and supportive work environment 
• You strive for the highest standards in every aspect of your role
• You can adapt to and drive change with enthusiasm

Work Environment: 
This work environment can be loud, with large machinery operating 24 hours a day and multiple departments working side by side. The Employee may be exposed to cleaning chemicals and intense smells from different products. The environment is cool as our facility is kept at 68 degrees or lower to stabilize the chocolate. 

Interview Process:  

At Grön, we go through the same interview steps for all Production candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as give candidates access to our team and hear what it's like to work with us.  

1. Call with Hiring team member 
2. Interview with Hiring Manager

Benefits & Compensation: 

This position has an hourly rate of $21.50/hr 

• Medical, dental, & vision insurance  
• 401k Program 
• PTO  
• 8 Paid holidays  
• Parental leave 

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

As a Technical Customer Success Manager, Enterprise, you will own the post-sale relationship for a portfolio of Syndigo’s largest and most strategic customers, with a primary focus on our Ratings & Reviews (UGC) solution, while supporting broader Syndigo solutions over time.

You will serve as a trusted advisor to executive stakeholders, driving measurable business outcomes, product adoption, retention, and expansion across complex, multi-threaded accounts. This role blends strategic account leadership with hands-on program execution, ensuring customers realize clear ROI and long-term value.

You will manage a book of business of approximately 15-25 customers, developing deep partnerships through a strong understanding of each customer’s business objectives, digital commerce strategy, and content performance goals.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 4+ years of experience in Customer Success, Account Management, or related SaaS roles
• Experience managing a book of business in the $2–$3M ARR range 
• Excel competency and knowledge of HTML, CSS, JSON
• Experience managing complex accounts with measurable success in retention and growth
• Experience working cross-functionally in fast-paced, high-growth environments
• Strong ability to communicate technical concepts and troubleshoot platform-related challenges
  
• Proven ability to drive product adoption and articulate ROI to executive stakeholders
• Experience with Ratings & Reviews, UGC, or digital commerce solutions (preferred but not required)
• Familiarity with tools like ChurnZero, Salesforce, or similar platforms (preferred but not required)
• Knowledge of the CPG or retail industry (preferred but not required)
• Familiarity with Tableau, Power BI or some other business analytics platform (preferred but not required)

job purpose:

The Sr. Manager, Large Store Retail Sales South/Southwest position will play a vital role in driving sales growth within your assigned customers, acting as the Fairlife SME (subject matter expert) with our partners. Responsible for overseeing all aspects of sales & execution within an assigned region, including achieving profitable growth while delivering on KPI’s, store visits to review execution with all partners internal and external, organizing planning/review meetings with key stakeholders and our distributor partners, partnering with commercial teams to maintain current programs and preparing for and conducting sales calls with assigned Key Accounts. This position requires extensive travel within the assigned region, approximately 50% to 75% of the time.

responsibilities:

• Manage all aspects of sales & execution to deliver KPI’s and align to corporate goals
• Build and maintain strong relationships with key clients, distributors and retail partners.
• Identify new business opportunities to maintain HHP and market share
• Conduct market research and analysis through reporting tools and store visits to stay informed on trends in industry, assigned market vs ROM/national, or customer.
• Store visits to review execution with all partners internal and external, including but not limited to bottlers, NAOU, and Acosta
• Partner with internal partners to collaborate on selling tools, strategies and guidelines
• Assist in presenting fairlife’s strategies with customers; both local/regional as needed across all the Large Store retail Southwest/West landscape
• Ensure local chain programming is being communicated effectively with XF partners
• Complete any paperwork/spreadsheets that may be necessary including trackers, market surveys, etc.
• Deliver regular quantitative and qualitative analysis and feedback to XF partners on program results
• Expected to be in market on a regular basis, covering entire geography of assigned area with a total portfolio lens while in market
• Manages key account sales budget (both trade and marketing) within assigned customers, adjusting for needs within each brand, while maintaining fiscal responsibility

skills/qualifications required:

• Bachelor’s degree in business administration, sales and marketing or related field/MBA Preferred
• Prior Key Account Management sales experience is a must (5 years, preferably with food or beverage products).
• Prior management experience (5 years, preferably with food or beverage products).
• Local market knowledge (geography, key contacts, etc.).
• Demonstrated ability to manage multiple priorities
• Excellent written and oral communication skills
• Ability to drive a results driven team of sales professionals to quota attainment
• Proven ability to introduce and sustain consistent accountability practices
• Financial and business acumen required to include overall budget management

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: South/Southwest Territory Region of the United States

reports to: Director of Sales – Large Store Retail Sales West

travel requirements: 50-75%

exempt/nonexempt: Exempt

job purpose:

The Sr. Quality Systems Manager is responsible for the development and implementation of the fairlife integrated management systems.  Developing the ISO certification program and maintaining Global Food Safety Initiative (GFSI) certification program for all manufacturing sites as well as coordination of certification audits. QSM will function as enterprise quality and food safety representative to ensure compliance within existing programs and proper execution of plant expansion, new equipment installation/upgrade, and new process implementation in accordance with food safety corporate standards, HACCP/FSMA principles, and all federal, state and local regulations in support of creating and maintaining a positive food safety and quality manufacturing culture and environment.

QSM will deliver audit competencies to ensure the system and sites are operating as designed and performance is monitored. Develop and implement strategies and programs to mitigate food safety risks across the fairlife network; this includes ensuring that customer requirements and regulatory changes are appropriately reflected in these programs to strengthen compliance.

responsibilities:

• Integrated Management Systems (IMS): Lead the development, standardization, and integration of approved Quality and Food Safety Management Systems across all fairlife™ manufacturing and future operation sites to protect the brand and drive continuous improvement, including enterprise GFSI implementation and sustainment.
• Quality Governance & Document Control: Own enterprise quality governance and the QMS Document Control Program, ensuring standardization of controlled documents, authoring and updating policies, and managing archival of obsolete or redundant documentation.
• Certification Leadership: Serve as primary liaison with certification bodies and lead the attainment and maintenance of required certifications, including GFSI, ISO, Kosher, and Halal, aligned with business and quality strategy.
• Audit & Management Review Programs: Provide strategic leadership for enterprise audit programs, including development, standardization, scheduling, and integration of internal audits and management reviews to ensure compliance, change management, and performance improvement.
• Corrective & Preventive Actions (CAPA): Lead quality escalation and continuous improvement activities, including deviation management, root cause analysis, corrective and preventive action implementation, and certification‑related CAPA closure and effectiveness verification.
• Risk Management: Proactively assess quality and supply chain risks, identify potential disruptions or compliance gaps, and develop mitigation strategies to safeguard product integrity and business continuity.
• Training & Competency: Establish competency requirements and provide training and technical support to ensure consistent execution of quality systems, standards, and food safety programs across all sites.
• Safety & Sustainability: Support and advance organizational commitments to safety, regulatory compliance, and sustainable practices, contributing to long‑term operational excellence and environmental stewardship.

skills/qualifications required:

• Bachelor of Science Degree in Food Science, Microbiology or closely related field required
• At least 8 years of experience in food manufacturing and quality assurance
• Certified or actively working to achieve certification in: HACCP, PCQI, Lead Auditor, and Better Process Control School
• Strong working knowledge of Quality Assurance and Food Safety principles
• Previous experience in developing policy standards and implementing HACCP, GFSI (FSSC 22000) and Integrated Management Systems (ISO) in support of plant certifications including Kosher, & Halal as required.
• Strong auditing/assessment/analytical skills
• Ability to gain understanding and assess compliance with KORE (Coca-Cola Requirements)
• Ability to interact effectively with third party and internal auditors
• Ability to influence management & enable the activities of employee teams
• Excellent oral and written communication skills
• Strong computer and document management skills

working conditions and physical requirements:

• 40-45 hours as needed
• Ability to lift up to 50 pounds

food safety requirements:

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Goodyear, AZ, Webster, NY, Coopersville, MI, Chicago, IL

reports to: Quality Systems Director

travel requirements: 30-40%

exempt/nonexempt: exempt

job purpose:

The Senior Manager, Revenue Growth Management (RGM) will lead RGM strategy and execution for the fairlife® Warehouse and Canada businesses. This role is accountable for shaping and delivering multi‑year revenue and profit growth through effective pricing, pack, and trade strategies across fairlife’s portfolio, including fairlife® ultra‑filtered milk and fairlife® nutrition plan™.

The role partners closely with Sales, Finance, Marketing, and Supply Chain to translate strategy into customer‑level execution, providing insights and guidance that support sustainable, long‑term growth.

responsibilities:

• Lead end‑to‑end Revenue Growth Management for the fairlife® Warehouse RTM and Canada businesses.
• Develop and own multi‑year price pack architecture across brands, channels, and categories, including new product innovation to identify and drive long‑term revenue and profit growth.
• Establish pricing guardrails and channel-specific trade strategies to ensure market coherency and margin delivery.
• Partner with Sales, Finance and Marketing, to support Annual Business Planning, value chain initiatives, and customer execution.
• Provide pricing and trade guidance at both a portfolio and customer level, assessing risks and opportunities.
• Oversee post‑promotion analysis and continuously optimize promotional cadence, depth, and mechanics.

skills/qualifications required:

• 5+ years’ experience in RGM, Sales Finance or Commercial Planning.
• Strong financial acumen.
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment
• Ability to work independently and collaboratively across several groups in a fast paced, entrepreneurial environment.
• Exceptional analytical and technical skills.
• Excellent presentation and written communication skills.
• High proficiency with all Microsoft Office platforms.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 
• Paid Time Off to recharge and support work-life balance 
• Paid parental leave & adoption assistance (up to $10,000) 
• Parental support & family care benefits, including childcare resources and lactation support 
• 401(k) to support retirement planning with up to 9% in employer match 
• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 
• Company-paid life insurance and short-term disability 
• Employer HSA funding (for HDHP participants) 
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 
• Learning & development programs to unlock your full potential 
• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

position location: Chicago, IL

reports to: VP, RGM and Planning

travel requirements: < 10% per month.

exempt/nonexempt: exempt

job purpose:

The Project Manager – Supply Chain Transformation is a key leadership role responsible for driving major supply chain process improvement projects and driving new ways of working.  This position works closely with cross-functional teams across the organization to deliver transformative initiatives that enhance operational efficiency and support business growth. The impact of this role is significant, as it ensures projects are completed on time and within budget, directly contributing to fairlife’s reputation for innovation and operational excellence.

responsibilities:

•    Responsible for Supply Chain Transformation projects, focused on IT, procurement, planning, logistics and other categories as assigned
•    Lead, manage, and provide oversight to define project scope, develop and track project budgets, generate detailed project schedules with clear deliverables and timelines, identify, and assign task owners, and resource subject matter experts
•    Prioritize and manage multiple projects concurrently, adhering to deadlines and ensuring all established milestones are met
•    Ensure project management methodology is rigorously followed and Project Management software is being kept up to date on all Supply Chain projects
•    Effectively follow project financial controls (RFI, RFA, RFP)
•    Schedule and lead project review meetings providing regular progress reports to all key stakeholders and senior leadership
•    Develop and lead steering committees for large, complex projects
•    Identify and resolve issues that place projects or supply chain at risk
•    Work collaboratively with cross functional teams to continuously improve business processes
•    Utilize analytics, process mapping and tools for project life cycle management to meet business needs
•    Ensure city, county, state, and federal regulations relating to projects and implementation are met
•    Other responsibilities in accordance with business needs

skills/qualifications required: 
•    Bachelor’s degree required, PMP/PMO certification preferred 
•    2-5 years’ experience in project management
•    Demonstrated Supply Chain project experience and successfully implementing IT infrastructure and/or enterprise software projects strongly preferred
•    Strong math and reasoning ability
•    Microsoft Planner and Project Management software experience preferred
•    Excellent verbal and written communication skills
•    Willingness to learn and communicate advanced technical systems and processes
•    Ability to handle ambiguity and work in a fast paced, entrepreneurial environment
•    Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

working conditions and physical requirements:

•    List where necessary
•    8 hours sitting/standing/walking
•    Ability to lift up to 25 lbs.
•    Reaching/bending requirements (if any)
•    Specific atmospheric conditions- office and plant conditions
•    Any other physical requirements

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.
•    Comprehensive medical, dental, and vision coverage, effective day one!
•    Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
•    Paid Time Off to recharge and support work-life balance
•    Paid parental leave & adoption assistance (up to $10,000)
•    Parental support & family care benefits, including childcare resources and lactation support
•    401(k) to support retirement planning with up to 9% in employer match
•    Wellness reimbursement (up to $500 for qualified wellbeing expenses)
•    Employee Assistance Program (EAP) for emotional wellbeing and work-life support
•    Company-paid life insurance and short-term disability
•    Employer HSA funding (for HDHP participants)
•    Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
•    Learning & development programs to unlock your full potential
•    Rewards & recognition, matching gifts, free product, and Business Resource Groups
fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, Illinois
reports to: Director, Supply Chain Transformation
travel requirements: 25%
exempt/nonexempt: exempt 

job purpose: The Master Data Analyst is responsible for maintaining the accuracy, consistency, and governance of master data across enterprise systems. This role partners with cross-functional teams to enforce data standards, resolve data issues, and support system and process improvements. The Master Data Analyst ensures high data quality to enable reliable decision-making across the organization.

responsibilities:

• Create and maintain master data assigned across various systems (NetSuite and Dynamics 365)
  • Master data examples include vendors, customers, items, spare parts, purchase prices, finished goods pricing, standard costs, bill of materials, and projects
• Responsible for documenting and maintaining efficient master data processes, including system uploads, master data forms, process maps, and SOP’s
• Ensure adherence to defined governance standards
• Conduct master data reviews for completeness, consistency, and relevance
• Reconcile data across systems and resolve discrepancies
• Collaborate with cross-functional stakeholders, to ensure scalable, efficient processes

skills/qualifications required: 

• B.S. in Information Technology, Computer Science, Information Systems, Accounting, or related field, or 1–2 years of hands‑on experience in accounting, IT, or manufacturing support
• Familiarity with Microsoft Dynamics 365 preferred
• Strong analytical, systems, and communication skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced entrepreneurial environment
• Highly curious and tolerant of ambiguity
• Proficient in Microsoft products, database software and other applicable accounting and financial software and systems

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL (Preferred), Goodyear, AZ or Coopersville, MI

reports to: Manager, Data Governance & Controls

travel requirements: <10%

exempt/nonexempt: Exempt

job purpose: The Senior Analytics Engineer will be a foundational developer and force multiplier for fairlife’s ambition to create a best‑in‑class Decision Intelligence (DI) ecosystem. This role will own the development of production‑grade data products (domain models, governed metrics, semantic layers, and self‑serve insights) while also helping the organization adopt and scale AI-enabled decision workflows (agents/copilots) through guardrails, training, enablement, and measurable adoption.

This role is accountable not only for delivering decision intelligence, but also for increasing decision velocity and trust across Finance, HR, Demand, and Site Operations by building durable assets and by coaching others in modern analytics engineering and AI practices.

responsibilities:

• Build and own production-grade, domain-oriented data products in Microsoft Fabric (Lakehouse/Delta) with documented logic, monitoring, and clear SLAs/ownership.
• Develop governed semantic models and a scalable KPI/metric system that enables consistent, trusted self-serve decision intelligence across Finance, HR, Demand, and Site Operations.
• Implement CI/CD, automated testing, and performance optimization for pipelines, models, and DAX/SQL to ensure reliability and speed at scale.
• Deliver decision-ready insights (“so what / now what”) through dashboards, alerts, and embedded workflows that accelerate decision velocity and improve operational outcomes.
• Support design and development of agentic AI solutions that automate multi-step decision workflows with governed data, guardrails, auditability, human-in-the-loop controls, and evaluation metrics.
• Lead AI and decision intelligence enablement: training, playbooks, office hours, and adoption programs; continuously measure engagement, value realization, and iterate based on feedback.
• Serve as a DI force multiplier by coaching teammates on analytics engineering, semantic modeling, and AI delivery best practices; create reusable templates and standards (“build once, use often”)
• Partner cross-functionally to align on priorities, definitions, and tradeoffs; operate with strong ownership, speed, and accountability

skills/qualifications required:

• 6+ years delivering analytics engineering or equivalent experience building production-grade data products (pipelines + semantic models + governed metrics).
• Bachelors in a technical field, masters preferred.
• Experience delivering AI-enabled analytics solutions (agents/copilots/workflow automation) with evaluation/monitoring and safe deployment patterns (human-in-the-loop, auditability).
• Demonstrated experience with CI/CD and DevOps for analytics (Git, Azure DevOps pipelines, automated testing, release processes).
• Expert SQL (T‑SQL + SparkSQL) and strong semantic modeling skills (Power BI / Tabular), including performance tuning, star schema, and metric governance.
• (Preferred) Python for orchestration, automation, testing, or ML/AI evaluation harnesses.
• Proven ability to build stakeholder trust and drive adoption through clear communication, documentation, and enablement (not just delivery).
• Ability to build training + enablement programs and measure adoption/value.
• Experience with manufacturing/operations analytics (OEE, downtime classification, yield, throughput, scrap, quality, maintenance), or adjacent industries.
• Demonstrated ability to use modern development accelerators (e.g., coding assistants/agents) responsibly to increase throughput while maintaining quality and governance.
  
  

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL

reports to: Senior Manager, Decision Intelligence

travel requirements: 10-15%

exempt/nonexempt: Exempt

job purpose:

The Field Operations Manager will be a thought partner to the Fairlife sales team in each region, the Coca-Cola retail teams, Bottlers, Customers, and other partners to build and manage sales and commercial functions within the market focused primarily on the DSD products within the fairlife portfolio. They will act as a key franchise partner, support customer activity, and participate in multiple functions with our bottling partners in commercial routines and sales execution. The Field Operations Manager will be responsible for identifying bottler/ market specific commercial and customer needs, incorporating national and regional priorities as well as bottler-specific metrics and incentives. This position will also participate in CCNA franchise and bottler commercial and sales routines to ensure proper prioritization for fairlife DSD brands that align with fairlife business goals and objectives.

The ideal candidate understands that true value creation, both for our customers and the company, is built upon a long-term, shared vision of growth that is grounded in consumer and shopper needs/occasions and informed by leading edge category and channel insights. This individual will work seamlessly across multiple functions within fairlife and the Coca-Cola North American Operating Unit (NAOU) to provide compelling category selling stories that deliver long-term, profitable growth for the company and our most valued retail partners.

responsibilities:

• Lead franchise, commercial, and customer execution for fairlife’s DSD portfolio within the NAOU and assigned geography, working closely with bottler partners.
• Collaborate with regional sales, Key Account Managers, bottlers, and NAOU commercial leaders to share customer-specific selling stories using consumer, shopper, and category insights.
• Provide local perspective and analytical support for Collaborative Business Plans and strategic customer meetings.
• Assess local market nuances and bottler needs to tailor plans and develop regional programming aligned with business goals.
• Influence local decision makers and secure buy-in for programming to deliver annual business objectives.
• Conduct store visits with bottling partners to support execution.
• Work cross-functionally with Sales, Commercial, RGM, Shopper Marketing, NAOU teams, and Category Strategy.
• Prioritize across customers and RTM to ensure timely, flawless execution of category selling stories.
• Deliver annual and long-term KPIs, including brand acceleration, innovation sell-in, and revenue/profit growth.
• Identify growth opportunities using Nielsen, Numerator, retailer data, and Coca-Cola tools to build insights and selling stories.
• Communicate confirmed programming from fairlife and NAOU teams to maximize execution.
• Manage business performance within assigned geography; support leadership in tracking execution and reporting results.
• Assist in annual Sources of Growth planning with bottler commercial, customer, revenue growth, and Coca-Cola franchise teams.
• Partner with Key Account Managers to develop bottler-delivered selling materials for priority customers.
• Evaluate programming effectiveness and ROI to inform future plans.
• Identify territory and account growth opportunities and ensure all deadlines are met.

skills/qualifications required: 

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Southeast Territory — including Southern Alabama, Eastern Louisiana, and the Florida Panhandle.

reports to: Senior Director, Franchise

travel requirements: 50% - 60%

exempt/nonexempt: exempt

job purpose:

The Senior Manager, Growth Planning is accountable for developing and continuously improving fairlife’s near and mid-term unconstrained demand forecasting capability across a portfolio of fast‑growing brands. This role owns the creation of a single, trusted demand forecast, spanning baseline demand, incremental drivers, and scenario outputs and ensures it is accurately translated and delivered to Supply Chain Demand Planners for execution planning. Through rigorous trade‑off and scenario analysis, this roll partners cross‑functionally to pull forward and prioritize growth levers aligned with enterprise and brand priorities.

Own unconstrained demand forecasting

• Develop and maintain unconstrained demand forecasts by brand, channel, and customer, incorporating baseline demand, incremental drivers, and key assumptions.
• Ensure forecasts are timely, transparent, and decision‑ready in a rapidly changing environment.

Enable trade‑off and growth decisions

• Manage demand scenario and trade‑off analysis across growth levers (e.g., distribution, trade/promotion, elasticity, innovation, channel acceleration).
• Deliver actionable recommendations supporting revenue growth, portfolio planning, investment allocation, and channel strategy.
• Quantify financial and commercial implications to guide prioritization across brands, accounts, and channels.

Lead cross‑functional alignment

• Act as the primary interface between Brand, Sales, Finance, and RGM for demand-related drivers, strategy and insights.
• Translate complex demand dynamics into concise executive‑level insights and summaries.
• Owns accuracy of demand forecast (by brand, customer, channel etc) and partners with the Supply Chain Demand Planners on inputs to the operational.

Build demand team planning capability

• Establish strong forecasting standards and governance for commercial inputs (drivers, assumptions, and levers)
• Strengthen the demand teams’ capability to create high‑quality inputs (promo calendars, pricing plans, distribution assumptions).
• Leverage existing systems for scenario modeling, driver-based forecasting, and business performance tracking.

skills/qualifications required:

• Bachelor’s degree required (Business, Analytics, or related field).
• Deep expertise in demand forecasting in a high-growth CPG (or similarly dynamic environment), including ownership of unconstrained demand and scenario forecasting.
• Demonstrated ability to operate in ambiguity and rapid change; proven track record building structure where it doesn’t exist.
• Strong analytical rigor and attention to detail and ability to synthesize into executive-level insights and recommendations.
• Strong cross-functional leadership: ability to influence Sales, Marketing/Brand, Finance, and Supply Chain without direct authority.
• Experience with forecasting systems and advanced analytics (e.g., Anaplan or equivalent)
• High proficiency in Microsoft Office; advanced Excel required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL

reports to: VP, RGM & Planning

travel requirements: 10%

exempt/nonexempt: Exempt

job purpose:

Serve as key project leader for the Coopersville brownfield expansion project as part of the Engineering Large Capital Projects team to lead design through implementation to ensure system and user readiness for all enterprise applications.

responsibilities:

• Build and maintain integrated enterprise applications implementation plan inclusive of critical path milestones, dependencies, budgets, resources, risks, and leadership needed to deliver clearly identified plan for all in scope production-critical applications
• Develop a thorough understanding of all production and supporting processes enabled by in-scope systems to ensure design meets operational requirements and is optimized with end users in mind, assist in troubleshooting, and communicate technical concept to the business
• Lead technical and business SMEs in gathering all requirements, developing functional design to ensure requirements are met, conducting unit and end-to-end testing, implementing solutions, and supporting hyper care activities
• Create and execute service agreements with external providers to confirm overall project objectives are accounted for contractually and manage vendor relationships to ensure successful service delivery
• Facilitate communication across individual workstreams to harmonize efforts, eliminate siloed design, and facilitate sharing of resources, providing prioritization of activities based on master plan of critical path for Day 1
• Leadership and governance of plan execution, ensuring engagement and stakeholder buy-in across Operations, Engineering, IT, and Finance providing updates and communication on workstream progress and challenges and serving as the escalation point
• Continuous tracking of progress to milestones, ensuring scope is met and mitigating risks and managing issues as they arise and documenting all lessons learned for continuous improvement
• Maintain comprehensive project system process and architecture documentation inclusive of inputs and outputs, communication methods, and manual and automated interventions updating as projects progress
• Accountable for delivery of all in scope systems to ensure they are delivered to scope, on time, and within budget, reporting status internally

skills/qualifications required:

• Bachelor’s degree in business, IT, or engineering
• 7+ years of progressive project management experience delivering systems implementations (large scale ERP implementations preferred), business transformation, IT / OT and supply chain initiatives
• Familiarity with ERP design, end-to-end business process mapping and design, and ISA95 integration best practices; experience with Microsoft Dynamics (D365) preferred
• Overall leadership of augmented teams made up of internal staff, consulting partners and service providers and experience managing stakeholders at an executive level with effective reporting communication skills
• Proficiency in MS Office (Project, Word, Excel, PowerPoint, Visio) and data visualization tools (PowerBI, Tableau, or equivalent)
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment

working conditions and physical requirements:

• Factory floor as needed
• Off hours support as needed

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Coopersville, MI (preferred), Webster, NY, or Chicago, IL

reports to: Engineering Director, Systems & Technology

travel requirements: Dependent on base location (Travel may vary based on project needs across our Webster, NY and Coopersville, MI facilities)

exempt/nonexempt: exempt

Company Name: IG US Holdings, Inc.
Role: Lifecycle Marketing Manager
Location: Chicago, IL - Hybrid 3 days/week in office

We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. 

You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. 

What You’ll Do: 

Strategy & Execution 

• Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value 
• Own acquisition, activation, engagement, retention, and win-back targets across the customer journey 
• Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging 
• Design and deploy automated campaigns leveraging behavioral triggers and lifecycle stage 
• Manage marketing automation platforms and ensure seamless integration with our tech stack

Optimization & Analytics 

• Manage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance 
• Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership 
• Use data analytics tools to derive actionable insights and drive continuous improvement 
• Build sophisticated customer segmentation and personalization strategies at scale

Leadership & Collaboration 

• Lead and mentor a team of up to 3 lifecycle marketing professionals 
• Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals 
• Work with Creative to develop compelling messaging and assets that resonate with traders 
• Coordinate with Compliance to ensure all communications meet regulatory requirements 
• Present channel strategy and campaign results to cross-functional partners and executive leadership 

Who You Are: 

• 5-7 years of lifecycle marketing experience building and scaling lifecycle programs 
• 3+ years of people management experience 
• Expert-level proficiency with marketing automation platforms 
• Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) 
• Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies 
• Deep experience with customer segmentation and personalization at scale 
• Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes 
• Strong project management skills managing multiple concurrent campaigns 
• Excellent communication and presentation skills 
• Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance 
• Demonstrated ownership mindset with ability to execute end-to-end with autonomy 

Preferred Experience

• Background in fintech, trading platforms, or financial services 
• Experience in regulated industries (FinTech, Wealth Management) 
• Knowledge of FINRA and SEC marketing requirements 
  

Company Perks + Benefits:    

• Performance Bonuses    
• Stock Purchase Options    
• Medical/Vision/Dental Benefits  
• 401k Plan   
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    
• 10 Paid Sick Days    
• Gym Membership Reimbursement    
• Commuter Benefits    
• Pet Insurance    
• Wellness & Mental Health Programs    
• Charitable Donation Matching    
• Two Paid Volunteer Days Off    
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Salary Range: $120,000 - $148,000
The actual salary offered will be based on the candidate's level of experience and qualifications. 

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance.

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. 
 
Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  

tastytrade | tastylive  | tastyfx | tastycrypto  
1330 W Fulton Market, Chicago, IL 60607          

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  

Company Name: IG US Holdings, Inc.
Role: Lifecycle Marketing Manager
Location: Chicago, IL - Hybrid 3 days/week in office

We're looking for a strategic Lifecycle Marketing Manager to own and optimize the complete customer journey from acquisition through retention. You'll drive trading account growth and sustained engagement through data-driven, personalized campaigns across email, SMS, push, and in-app messaging. 

You'll lead a team and collaborate cross-functionally with Marketing, Product, Analytics, Creative, and Compliance to deliver on shared business KPIs. 

What You’ll Do: 

Strategy & Execution 

• Develop and execute lifecycle marketing strategies to drive trading account growth and maximize customer lifetime value 
• Own acquisition, activation, engagement, retention, and win-back targets across the customer journey 
• Plan, build, and launch personalized multi-channel campaigns across email, SMS, push notifications, and in-app messaging 
• Design and deploy automated campaigns leveraging behavioral triggers and lifecycle stage 
• Manage marketing automation platforms and ensure seamless integration with our tech stack

Optimization & Analytics 

• Manage a rigorous CRO and experimentation roadmap to optimize full-funnel program performance 
• Define success metrics and KPIs, monitor performance, and deliver regular readouts to leadership 
• Use data analytics tools to derive actionable insights and drive continuous improvement 
• Build sophisticated customer segmentation and personalization strategies at scale

Leadership & Collaboration 

• Lead and mentor a team of up to 3 lifecycle marketing professionals 
• Partner with Product and Product Marketing to align lifecycle efforts with product launches and business goals 
• Work with Creative to develop compelling messaging and assets that resonate with traders 
• Coordinate with Compliance to ensure all communications meet regulatory requirements 
• Present channel strategy and campaign results to cross-functional partners and executive leadership 

Who You Are: 

• 5-7 years of lifecycle marketing experience building and scaling lifecycle programs 
• 3+ years of people management experience 
• Expert-level proficiency with marketing automation platforms 
• Proven track record executing personalized multi-channel campaigns (email, SMS, push, in-app) 
• Strong analytical skills with experience using data analytics tools and CRO/experimentation methodologies 
• Deep experience with customer segmentation and personalization at scale 
• Actively incorporates AI tools into day-to-day marketing workflows to drive smarter decisions and better outcomes 
• Strong project management skills managing multiple concurrent campaigns 
• Excellent communication and presentation skills 
• Experience collaborating with Product, Analytics, Creative, Tech Ops, and Compliance 
• Demonstrated ownership mindset with ability to execute end-to-end with autonomy 

Preferred Experience

• Background in fintech, trading platforms, or financial services 
• Experience in regulated industries (FinTech, Wealth Management) 
• Knowledge of FINRA and SEC marketing requirements 
  

Company Perks + Benefits:    

• Performance Bonuses    
• Stock Purchase Options    
• Medical/Vision/Dental Benefits  
• 401k Plan   
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    
• 10 Paid Sick Days    
• Gym Membership Reimbursement    
• Commuter Benefits    
• Pet Insurance    
• Wellness & Mental Health Programs    
• Charitable Donation Matching    
• Two Paid Volunteer Days Off    
• Daily catered lunch when in the office    
• Full kitchen with snacks and beverages    
• In-building gym    
• Shuttle to/from Metra    

Salary Range: $120,000 - $148,000
The actual salary offered will be based on the candidate's level of experience and qualifications. 

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance.

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.    

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. 
 
Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.  

tastytrade | tastylive  | tastyfx | tastycrypto  
1330 W Fulton Market, Chicago, IL 60607          

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!  

ABOUT THE ROLE

As a Peloton Store Manager, you lead sales, operations, and customer experience for your location. Reporting to the District Manager, you lead a performance-driven team where your success is measured by store sales, KPI performance, and payroll management. 

YOUR DAILY IMPACT AT PELOTON

• Own and drive store performance to achieve and exceed sales targets through hands-on leadership
• Drive sales discipline and pipeline health by leveraging CRM tools (Salesforce) to manage leads, ensure timely follow-ups, and convert prospects Members
• Develop and execute sales strategies tailored for retail spaces. Drive performance by engaging customers with compelling, consultative sales techniques
• Demonstrate best-in-class customer interactions and close sales on the floor
• Use financial insights to drive profitability and strategic decision-making
• Build local awareness through grassroots marketing, pop-up activations, local partnerships, and experiential retail strategies
• Recruit, train, and develop a results-driven team that thrives in high-energy selling environments
• Manage store operations, payroll and scheduling guidelines, and visual merchandising standards
• Ensure seamless execution of company policies and procedures while maintaining an inviting, premium store atmosphere

YOU BRING TO PELOTON

• 2+ years of retail management experience
• 2+ years of sales or sales leadership experience
• Familiarity with CRM systems and customer outreach tools
• Proven ability to drive sales, exceed targets, and create high-conversion customer experiences
• Strong leadership abilities with a passion for coaching, team development, and performance management
• Strong communication skills with an ability to build relationships and inspire action
• A genuine passion for health, wellness, and technology, with the ability to inspire a customer-first culture

Physical Requirements

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 50 lbs or more. Additionally, this position involves the ability to demonstrate Peloton products and engage with customers to physically trial the in store experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our base salary is just one component of Peloton’s competitive total rewards strategy, which also includes eligibility to earn incentive compensation according to applicable criteria, an Employee Stock Purchase Plan, and other region-specific health and welfare benefits.

About the Job:

We are seeking an experienced Regional Sales Manager to lead a high‑performing team of District Sales Managers and drive regional sales growth. In this role, you will partner closely with dealer leaders to strengthen performance, profitability, and the customer experience across retail and wholesale channels. As the Region’s key brand ambassador, you will provide strategic direction, hands‑on coaching, and alignment with Momentum 2030—MMNA’s long‑term plan to modernize retail operations, expand the network, and accelerate growth. This role offers the opportunity to directly influence regional performance, customer satisfaction, and the evolution of the Mitsubishi brand. If you’re a proven leader who blends strategic vision with operational execution in a fast‑moving OEM environment, this is your next challenge.

As a Regional Sales Manager, You Will:

Region and Dealer Partnership

• Build strong, trust‑based relationships with dealer principals and key personnel to drive engagement, performance, loyalty, and profitability.
• Serve as the Region’s primary MMNA leader, ensuring consistent execution of the Mitsubishi brand experience and strategic priorities.
• Analyze market trends and dealer performance to identify growth opportunities and implement effective, data‑driven strategies; share insights to support national performance.
• Partner cross‑functionally (Dealer Development, Marketing, Aftersales, Operations, Finance) to support dealer initiatives and resolve issues quickly.
• Oversee retail and wholesale sales execution to ensure the Region meets national objectives.
• Represent MMNA at regional dealer meetings, events, and industry forums.

Lead a High Performance Team

• Lead, mentor, and develop District Sales Managers to achieve sales and customer satisfaction goals while fostering open communication, teamwork, creativity, and accountability.
• Establish clear performance metrics, conduct regular coaching, and provide actionable feedback to drive results.
• Ensure DSMs fully leverage internal systems, reporting tools, and Mitsubishi initiatives to support dealer performance; align closely with Aftersales leadership.
• Travel regularly with DSMs to observe, coach, and model best‑practice dealer engagement, helping the team anticipate needs, remove obstacles, and improve customer satisfaction.

Measuring Your Momentum

First 90 Days – Getting Up To Speed

• Gain full familiarity with MMNA’s internal systems, reporting platforms, and processes.
• Establish a strong presence with Region dealer partners by visiting key dealerships and proactively building relationships.
• Assess current team and dealer partner performance, identifying quick wins and longer-term opportunities.

Year 1 Victory Lap:

• Demonstrated improvement in both DSM team performance and dealer partner results.
• Proven ability to coach and develop DSMs into stronger business partners and consultants.
• Consistently leveraging initiatives, programs, reports, systems, and platforms to drive dealer performance.
• Established reputation as a trusted, impactful leader within the Region.

Location of Position and Travel

• This role requires residency within the Region, ideally in a major market and near a major airport. Dallas and Houston are preferred, though other regional markets will be considered. Regional leaders typically work from home one day per week and travel to dealer partners 3–4 days per week, including overnights. International travel is not expected.
• Region market area: Pittsburg, Central and Western Pennsylvania, Ohio, Buffalo, Michigan, Illinois, Wisconsin, Iowa, Minnesota, North Dakota, South Dakota and Nebraska. 

Ready to Join The Team? You Should Have:

• 7+ years in automotive sales, dealer network development, or regional field operations.
• 3+ years leading high‑performing teams.  
• Demonstrated success driving sales growth and elevating dealer performance.  
• Strong people‑leadership skills with the ability to motivate, coach, and hold teams accountable.  
• Deep knowledge of automotive retail operations and wholesale distribution.  
• Analytical, data‑driven decision‑maker with the ability to turn insights into strategy.  
• Excellent communicator and relationship‑builder who models MMC Way and MMNA values to foster a positive team culture.  
• Highly proactive and adaptable in fast‑growing, evolving environments.  
• Willing to travel extensively within the Region.  
• Must have and maintain a valid unconditional driver’s license and MMNA‑approved driving record.

Extra Horsepower (Profile Differentiators): 

• Experience with emerging automotive brands or fast-growth companies.
• Regional sales management experience covering multiple markets.
• Experience within an OEM organization.

Why Join Us

• Strategic Growth Role: Be integral to achieving our Mitsubishi Momentum 2030, 5-year business plan for exponential growth
• Fast-Growing OEM: Join a rapidly expanding original equipment manufacturer at a crucial inflection point
• High Autonomy: Enjoy exceptional management decision-making authority to drive results your way
• Career Acceleration: Direct reporting relationship to Regional VP with significant visibility and growth potential

Pay Transparency: 

The base salary for this position ranges between $145,000 to $165,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record. 
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

Overview

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our Chicago store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

What you’ll do

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first  
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Assist with the visual merchandising of the store and product
• Support the planning and execution of in-store special events 

We're looking for someone with

• 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screenings questions as well as resumes to make our decisions!
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products and lift up to 20 pounds

Why join us?

At our core, we’re a team that values authenticity, passion, and genuine connection. We’ve cultivated a culture where friendly, welcoming, and driven people thrive together—fueling an environment that’s collaborative and refreshingly low-ego. We’re strong believers that the people you work with can make or break a job, so we go to great lengths to protect this amazing culture.

But don’t just take our word for it! Our commitment to our team has earned us recognition from LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America in recent years. We’re just getting started, and we’d love for you to be a part of this next chapter.

Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. 

Compensation & Benefits 

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The compensation for this role ranges from $16.75 - $18/hour.

In addition, you will have the opportunity to participate in a quarterly bonus program with a target % based on your role. 

Beyond base compensation and bonus, we offer a 401K with a 4% Safe Harbor Match, have commuter benefits, and provide a quarterly product allowance

Our Interview Process

• Initial Interview with our Assistant Store Manager
• Interview with our Store Manager 

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

#LI-KR

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization.

What you’ll do

In this role you’ll quarterback the integrated campaign strategies, plans, and playbooks focused on startups and AI companies. You’ll champion the needs of these audiences, holding deep market and audience insight and direct business accountability. You’ll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You’ll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you’ll be accountable for acquisition, engagement, and pipeline growth.

The ideal candidate

• Holds expert-level knowledge of the startup and AI company landscape
• Has proven expertise crafting and delivering global, audience-focused campaign strategies
• Excels in leading and driving large, complex, global campaigns or programs
• Has strong analytics skills, with the ability to interpret, analyze, and communicate campaign performance across marketing and sales KPIs
• Works with and influences across cross-functional stakeholder groups, including senior sales, marketing, and product leaders
• “Sees around corners”; anticipates and unblocks challenges, stays ahead of market/audience trends, and anticipates regional/country needs and nuance
• Understands modern storytelling and content trends, and can translate those into thoughtful, resonant campaign strategies
• Is agile, iterative, AI-fluent, and comfortable with ambiguity and high growth environments

Responsibilities

• Own the overall campaign strategy and plan for startups and AI companies, and drive the global, cross-functional workstream for activation and impact
• Partner with comms, product marketing, channel teams, regional and field marketing, partner marketing, sales teams, and more to define and implement campaigns.
• Work with regional marketing to ensure local relevance and advise on campaign delivery
• Use your multi-channel expertise to deliver campaigns via digital, web, email, online events, direct mail, social, events, sales plays, and more, all in partnership with functional and regional teams
• Partner with product marketing and content/editorial teams to develop compelling, relevant campaign materials and content sets, including whitepapers, guides, blogs, checklists, interactive content, promotions/offers, etc.
• Use and/or recommend leading tools to improve or accelerate the work of the campaigns function
• Act as an expert for your owned audience/solution to champion market trends, competitive context, and customer insights, ultimately shaping all industry campaign strategies.
• Track, analyze, and report on campaign performance metrics with a focus on lead generation, pipeline, and target account penetration. Share learnings regularly to improve overall campaign efficacy.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of enterprise B2B marketing experience that includes some mix of integrated campaigns, content marketing, regional/field marketing, and/or account-based marketing, with demonstrated increase in scope
• Expert-level knowledge of the startup and AI landscape
• Proven expertise in partnering with regional marketing and sales teams to build, grow, and develop pipeline
• Analytical acumen, with the ability to build, interpret, and adjust measurement tools and data
• Exceptional presentation, writing, and communication skills, especially to executive stakeholders
• Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups
• Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions

Preferred qualifications

• Experience at a highly dynamic, fast-growing growth tech company
• Experience in the payments, financial technology, or adjacent industries or marketing FinTech solutions 
• Integrated campaigns experience focused on select audiences: enterprise and industries (retail, media/entertainment/gaming, financial services, insurance, travel/hospitality/leisure), SMB/mid-market, SaaS platforms, startups
• Product campaigns experience focused on payments, fraud, financial services, and/or embedded finance

Hair Color Bar Assistant, Licensed Cosmetologist

The Hair Color Bar Assistant, Licensed Cosmetologist  at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Hair Color Bar Assistant, Licensed Cosmetologist  is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Assistant Colorist is in training for promotion to Licensed Colorist in 3-9 months. #livelifecolorfully

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $24.50-$25.50 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
  
  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

ALERT: We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of anyone requesting financial or personal information. 

At Madison Reed, we take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at hiring@madison-reed.com 

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes. 

Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia or misogyny in any form in our workplace. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day. Pursuant to the San Francisco, Los Angeles, and New York City Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (nd counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Seasonal Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

The Role 

The Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management. This position requires a motivated, dedicated and personable IT professional capable of managing multiple projects and support requests with minimal supervision. The manager will mentor and guide junior team members, fostering a collaborative and growth-oriented environment. 

This is a remote position, but Chicagoland area candidates are preferred. Service Desk Analysts operate in a 12x7x365 model across all US time zones, so the role requires night and weekend support as needed. 

Responsibilities 

• Lead and manage the IT Service Desk team, ensuring timely and effective resolution of IT support requests. 

• Develop and implement SLAs and KPIs to measure and improve support efficiency. 

• Provide coaching, training and mentorship to Service Desk staff to enhance their technical and customer service skills. 

• Oversee ticketing system management, ensuring proper categorization, prioritization and escalation of incidents. 

• Implement knowledge management strategies, including self-service resources, to enhance end-user support. 

• Define, implement and continuously improve IT service management processes based on ITIL frameworks. 

• Ensure high-quality IT services are delivered consistently across the organization. 

• Monitor service performance and identify areas for improvement to enhance end-user satisfaction. 

• Collaborate with IT leadership to align service delivery with business objectives and technology roadmaps. 

• Manage IT service incidents, problems and changes to minimize disruption to business operations. 

• Develop and enforce IT policies and procedures related to service desk operations and service delivery. 

• Lead IT audits and risk assessments related to service support functions. 

• Ensure the end-to-end customer experience, acting as a single point-of-contact for escalated issues. 

• Monitor and respond to issues via our Service Desk ticketing system. 

• Proactively and reactively address alerts from our system monitoring platform. 

• Communicate effectively during outages and priority incidents, ensuring stakeholders are informed and updated. 

• Mentor and train junior IT Service Desk Analysts, sharing knowledge and best practices. 

• Occasionally visit retail stores and grow/manufacturing facilities for general maintenance and incident response. 

• Support overall information systems planning, implementation and administration in a variety of IT functional areas. 

• Follow internal procedures and guidelines to troubleshoot and resolve IT issues across different systems and technologies, including hardware, software and networks. 

Qualifications  

• 4+ years of experience in IT service management, with at least 2 years in a leadership role. 

• Strong knowledge of ITIL frameworks; ITIL certification (Foundation or higher) is preferred. 

• Experience with IT Service Management platforms. 

• Strong leadership, team management and customer service skills. 

• Excellent problem-solving abilities and a proactive approach to IT service improvement. 

• Experience managing vendors, contracts, and SLAs. 

• Excellent judgment and the ability to operate with little oversight. 

• Resourceful and responsive to employee’s needs, with excellent communication skills, both written and verbal. 

Additional Requirements 

• Bachelor’s degree in information technology, Computer Science or a related field (or equivalent experience).
• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 

#LI-HYBRID

Title: Sr. Brand Manager

Location: Chicago, IL

Job Type: FT | Exempt

About the Role:  

We’re searching for an entrepreneurial Senior Brand Manager ready to own and elevate two budding flower brands in our cannabis portfolio. This is a high-impact role for a strategic marketer who thrives on building brands and driving growth in a fast-paced, highly regulated industry. In this role, you’ll be given room to operate with autonomy, acting as a true brand owner, to shepherd these brands into their next chapter of growth and turn them into true icons within the category.

What You’ll Do: 

In this pivotal role, you will:

• Lead Brand Strategy & Positioning: Develop and implement comprehensive go‑to‑market plans for each flower brand, defining unique identities and distinct positioning within a competitive landscape. 
• Drive Integrated Programs: Oversee multi‑channel marketing initiatives—including digital, in‑store, events, influencers, and PR—to ignite consumer awareness and preference across all touchpoints. 

• Digital Brand Presence: Oversee website content, social media strategy, and eCommerce optimization to strengthen digital engagement.
• Physical Brand Presence: Drive in-store activations, merchandising, retail advocacy, and branded swag to create tangible consumer touchpoints.
• Promotional Strain Drop Strategy: Develop and execute promotional plans for new strain launches, ensuring excitement and visibility across channels.

• Own Budget & Performance Metrics: Manage brand-specific budgets, measure ROI, monitor KPIs, and optimize investments based on performance data. 
• Build Cross‑Functional Partnerships: Collaborate closely with creative agencies, sales, operations, and field teams to ensure consistent, regulatory‑compliant brand execution across markets.     

What You’ll Bring:

• 5–7 years of experience in brand management, marketing strategy, or related roles—preferably within CPG or highly regulated industries (e.g., cannabis, alcohol, pharmaceuticals).
• Bachelor’s degree in Marketing, Business, or a related discipline; MBA a plus.
• Proven track record of brand ownership, including developing go-to-market strategies, managing budgets, and leading integrated campaigns.
• Expertise in digital marketing and eCommerce, including social media strategy, content optimization, and performance analytics.
• Experience driving physical brand presence, such as in-store activations, merchandising programs, and promotional events.
• Strong analytical skills—comfortable with market research, trend analysis, and leveraging data to inform decisions.
• Cross-functional leadership skills, with experience collaborating across sales, operations, creative agencies, and field teams.
• Excellent communication and project management abilities, capable of guiding teams with simple, clear communications and meeting deadlines in a fast-paced environment.
• Entrepreneurial mindset: eager to shape and grow emerging brands with creativity and resilience.

Title, level, and compensation commensurate with experience

Title: Associate Brand Manager

Location: Chicago, IL

Job Type: FT

About the Role:  

 We’re looking for a strategic Associate Brand Manager to contribute to growth in our vapes and edibles portfolio. As the Associate Brand Manager, you’ll support new product launches—from concept through commercialization—collaborating closely with Creative, Insights, Trade, and Analytics teams to deliver impactful campaigns and in-sector innovation. Using performance metrics and trend analysis, you’ll monitor brand performance, category trends, and identify insights to guide strain strategy and broader brand activations. You will collaborate closely with the Digital, Social, and Media teams to optimize our brands’ online and eCommerce presence. In this role, you’ll partner with agencies and field teams to maintain brand integrity, execute against key brand objectives, and bring compelling brand storytelling to life across retail channels.

What You’ll Do: 
In this role, you will contribute to: 
•    Creative Execution: Work with agencies and internal teams to ensure timely delivery of creative assets for campaigns and product launches. 
•    Trade & Retail Initiatives: Support retail activations, promotional programs, and communication with field teams. 
•    Budget Management: Help track and reconcile marketing budgets, ensuring accuracy and alignment with financial goals. 
•    Swag & Merchandising Development: Coordinate the creation and distribution of branded merchandise and point-of-sale materials. 
•    Digital & Social Footprint: Partner with digital teams and partners to enhance social media content, develop and execute influence strategies, and grow eCommerce performance. 
•    Category Research & Trend Spotting: Gather and analyze market data to identify emerging trends and inform brand strategies. 

What You’ll Bring:

•    2–3 years of experience in brand marketing, trade marketing, or a related field—preferably within CPG or highly regulated industries(e.g., cannabis, alcohol, pharmaceuticals, nutrition, etc.) 
•    Bachelor’s degree in Marketing, Business Administration, or a related discipline 
•    Proficient in digital and social marketing execution, including campaign support, content coordination, and performance measurement 
•    Strong analytical mindset—comfortable gathering market and category insights (e.g., Nielsen, IRI), conducting post-campaign analyses, and informing strategic decisions 
•    Cross-functional and agency collaboration skills, supporting creative development, trade and retail activations, and stakeholder communications 
•    Written/verbal communication skills, project management, and interpersonal abilities—able to coordinate and meet project timelines across teams and agencies 

ABOUT STRONG 

We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goal.

THE ROLE 

We are looking for a Sales Associate who delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach to offering studio memberships, and retail products and services. The Sales Associate builds relationships and translates the mission of STRONG through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention. 

RESPONSIBILITIES 

Guest Experience & New Membership Enrollment 

• Engage with potential members to understand their fitness goals and introduce them to STRONG's offerings. 
• Conduct studio tours, highlighting facilities, services, and amenities tailored to individual needs.  
• Clearly communicate membership options and benefits. 
• Enroll new members using established sales techniques and protocols.  
• Onboard new members effectively and assist with retention activities to drive studio profitability.  

Prospecting & Lead Generation 

• Schedule appointments and follow up on leads and potential new business opportunities.  
• Promote marketing campaigns and special offers to leads and existing members.  
• Manage leads using company software and execute daily outreach activities to maximize conversion.  

Member Experience 

• Collaborate with the Studio Manager to ensure a member-centric experience.  
• Provide a friendly, engaging check-in process and address member inquiries with professionalism and care.  
• Build strong relationships with members and act as a resource for their questions and concerns.  
• Maintain a clean, welcoming, and well-organized studio environment.  

KEY SKILLS & ATTRIBUTES 

• Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others’ success. Establishes trust through shared experiences and meaningful interactions. 
• Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. Uses problem-solving, creativity, and negotiation to drive win-win outcomes. 
• Integrity & Dependability: Reliable, consistent, and true to their word. Acts with honesty, conscientiousness, and high ethical standards. 
• Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. Engaged, positive, and eager to contribute. Strives for excellence, continuously improving to deliver high-impact results. 
• Adaptability & Resilience: Thrives in fast-changing environments, eager to learn, and comfortable navigating ambiguity. Self-motivated with the endurance to tackle challenges head-on. 

MINIMUM REQUIREMENTS

• High school diploma or GED 
• Current AED/First Aid/CPR certification 
• 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building 
• Reliable means of mobility for travel to studio location

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT 

• Must be able to lift up to 50 lbs. 
• Frequent physical activities including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking. 

BENEFITS 

• Commission Eligibility 
• Flexible Work Schedule 
• Free Drop-In Sessions 
• Career Growth Opportunities Within The STRONG Team. 
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees.  
• Supportive Leadership Team 

SALARY: $17/hour 

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

This position is a hybrid work schedule in Chicago.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member has the opportunity to make a meaningful difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 125+ locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

Sono Bello is America's top cosmetic surgery specialist, with 150+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. 

The Senior Manager, Web Program Management, is responsible for leading the execution and optimization of Sono Bello’s web initiatives to support patient acquisition, lead generation, and conversion. This role, reporting to the Director of Digital Product, partners closely with Sales, Marketing, Tech, Operations, and external agencies to deliver high-quality, scalable web experiences that align with business goals and enhance the patient journey. 

This is a highly cross-functional role focused on program delivery, operational excellence, and continuous improvement of web performance. 

KEY RESPONSIBILITIES:

• Work with the Digital Product Director to define strategic priorities and implement the web roadmap
• Collaborate with the Digital Product Director to scope out and build AI agent solutions into the workflows to streamline the operations and drive efficiency 
• Lead cross-functional teams (Sales, Marketing, Tech, Operations, and external agencies) to deliver web initiatives on time and within scope 
• Manage execution of key projects, including website maintenance/enhancements, CMS updates, listing management, and feature releases 
• Drive ongoing website optimization through testing, personalization, SEO, and UX improvements to improve lead generation and conversion 
• Establish and manage program processes, including intake, prioritization, timelines, and resource coordination 
• Track and report on KPIs such as traffic, engagement, and conversion; provide insights and recommendations for improvement 
• Conduct research and data analyses to support assessment of strategic web opportunities 
• Identify risks, dependencies, and delivery challenges; proactively manage issue resolution and escalate when appropriate 
• Partner with Legal to ensure web content meets healthcare regulatory standards 
• Coordinate with external agencies and vendors to support the successful execution of web initiatives 

QUALIFICATIONS:

• 8+ years of experience in web program management, digital product management, or marketing operations 
• Bachelor’s degree in Business, Marketing, or a related field 
• Proven experience delivering cross-functional web or digital initiatives in a fast-paced environment 
• Knowledge of web technologies (e.g., HTML, CSS), CMS platforms (e.g., WordPress, Unbounce, Adobe Experience Manager), and analytics tools (e.g., GA4) 
• Familiarity with A/B testing, SEO, and conversion rate optimization 
• Ability to manage multiple projects and priorities with strong attention to detail 
• Strong communication and stakeholder management skills 
• Experience in healthcare, retail, or service-based industries is a plus 

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $128,000 - $160,000 depending on experience.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays

#LI-VB1 #Remote

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Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Foundational understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Demonstrated proficiency with Microsoft Copilot and comfort leveraging AI‑driven tools within daily workflows, with an ongoing interest in emerging technologies.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $60,000-$100,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.