The Role

The Administrative Coordinator prioritizes and executes a wide variety of short and long-term tasks on a regular basis and provides direct support to market management & operational leadership while provides a wide cast net to the team. This person is extremely friendly and positive, organized, and thorough.  The Administrative Coordinator is timely, consistent, reliable, and enjoys working both independently and as part of a team. This person can listen and accurately follow directions and possess an energetic “get it done” attitude. 

Responsibilities

• Assist management with ongoing projects as assigned, balancing short and long-term deadlines
• Answer phone calls and take detailed messages - naturally friendly, outgoing, confident, extroverted
• Welcome our guests, sign them in/out, escort them into conference rooms - has an instinctually hospitable nature
• Write and distribute email, correspondence memos, letters, faxes and forms
• Ensure efficient and smooth day-to-day operation of facility
• Maintain various logs and files including visitor logs, vendor contacts, missed punches, vehicle maintenance, training, security equipment
• Sign for, schedule and accept deliveries, ensure accuracy of orders
• Create detailed, accurate calendar appointments for management and internal meetings on shared calendars
• Perform daily, weekly and monthly security checklists
• Maintain supply inventory and keep all areas stocked on a regular basis (paper goods, printing areas, groceries, restrooms and dry storage)
• Keep common areas clean and tidy, including reception, meeting rooms, and kitchen
• Facilitate group lunch set-up and light trash removal
• Light data entry and proofreading/polishing internal and external documents
• Creation of Power Points and/ or reports for distribution
• Provide general support to visitors and act as the point of contact for internal and external clients
• Submit and reconcile expenses to include blue bird reports and petty cash
• Any other task as assigned

Qualifications

• 2 years’ experience in an administrative role
• Excellent professional verbal and written communication skills
• Capacity to multi-task and stay organized in a fast-paced environment
• Proven ability to work within a team environment and support colleagues
• Hospitality experience is a plus
• Understands and complies with the rules, regulations, policies, and procedures of GTI
• Demonstrates ability to self-motivate and innovate
• Ability to use initiative and independent judgment appropriately while not overstepping chain of command
• Ability to establish and maintain effective working relationships with all employees
• Basic math & collaboration skills, problem solving/analysis, decision making, communication & teamwork proficiency, discretion
• Organizational & presentation skills, leadership
• Understanding & adhering to applicable state and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
• Ability to use standard office equipment, computer equipment and software, performance management, spreadsheet applications and email
• Prior cannabis experience is not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by the D.O.A. to receive an Agent badge

The Role 

This position is responsible for supporting the cleanliness, organization, and general upkeep of the facility. The role focuses primarily on janitorial and custodial duties including cleaning common areas, restrooms, locker rooms, and production support spaces, while also assisting with basic preventative maintenance tasks such as HVAC filter replacement and general facility upkeep. The ideal candidate is dependable, self-motivated, and takes pride in maintaining a clean, safe, and professional work environment for all employees.

Responsibilities

• Perform routine cleaning and sanitation of bathrooms, locker rooms, break areas, hallways, offices, and other facility spaces
• Vacuum carpets, mop floors, sweep walkways, and maintain overall cleanliness throughout the facility
• Empty trash and recycling receptacles throughout the facility and transport waste to designated disposal areas
• Restock restroom and janitorial supplies including paper towels, toilet paper, soap, and cleaning materials
• Perform routine laundry duties for facility-use items including rags, uniforms, or other reusable materials
• Clean and maintain floor surfaces using appropriate cleaning equipment and chemicals
• Maintain cleanliness and organization of janitorial closets, maintenance areas, and supply storage locations
• Perform routine HVAC filter replacement, filter cleaning, and other basic preventative maintenance activities
• Assist with general facility upkeep including minor repairs, painting touch-ups, and basic maintenance support as needed
• Support unloading freight deliveries and moving supplies or materials when necessary
• Maintain inventory of janitorial, maintenance, and repair supplies
• Complete assigned work orders and routine facility tasks in a timely manner
• Performs all duties in a safe manner, following Company work rules and policies
• Ensure compliance with all company policies & required training (Safety, Quality, Regulations, etc.)
• Help create a positive environment by maintaining a positive attitude and demonstrating self-motivation
• Research, evaluate, and adapt to new methods or procedures in order to meet or exceed operational goals and maintain compliance with applicable regulations
• Employee must exhibit personal hygiene and follow the health guidelines set forth by Green Thumb Industries and applicable state regulations while working within the facility

Qualifications

• High School Education or GED required; some college or college graduate preferred
• 2+ years experience in maintenance or similar position preferred
• Highly knowledgeable with hand and power tools
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must work well with others and be able to adapt quickly to changes in policy, procedure and technique.
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state regulating agency to receive cannabis agent badge

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, climbing, reaching, squatting, kneeling, crawling, seeing and repetitive motions.
• PHYSICAL DEMANDS:  Ability to work on feet.  Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) AND must be able to do so safely with extreme care and caution.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The Role 

As a Production Tech, you’ll be an essential part of the process of turning raw cannabis flower into our beautiful line of medicated products. Under the guidance of the management team, you will produce, package, and handle products, perform inventory duties, adhere to compliance requirements, and keep safety as your top priority while working daily in our facility. Here at GTI, we are looking for true team players who are the perfect hybrid between precision and energy. 

Responsibilities 

• Deliver on production goals, while focused on safety and quality
• Produce product per recipes and SOP’s, maintaining high quality standards
• Package product into proper containers with proper labeling to ensure compliance with state regulations
• Ensure all standards for processing procedures and laboratory protocols are followed
• Compliance with local and state regulations
• Adherence to quality control methods throughout entire process
• Documentation of manufacturing methods are created and maintained
• Electronically convert packaged products in the state traceability system
• Manage time efficiently to meet goals while consistently producing quality product
• Practice good housekeeping habits throughout the facility with focus and personal contributions towards a clean and organized assigned work area at the end of the assigned shift
• Exhibit competency in basic organizational skills, communication skills and Windows based operating software
• Use independent judgment regarding product processing, keeping quality and goals in mind
• Help create a positive environment by having a positive attitude and by being self-motivated
• Other duties as assigned

Qualifications      

• High School Education or GED graduate; some college or college graduate preferred  
• 1-2 years’ experience in manufacturing, food processing, warehousing, and/or inventory preferred      
• Equivalent combinations of education and experience may be considered     
• Must be able to work well in a group and independently; demonstrate self-motivation and initiative
• Must be able to adapt quickly to changes in policy, procedure, and technique
• Employee must exhibit personal hygiene and follow the health guidelines set forth by GTI
• Ability to listen well and communicate effectively with various audiences  
• Ability to perform monotonous tasks with great efficiency without losing qualities
• Must be able to follow basic instructions and accept constructive criticism
• Prior cannabis experience not required

Additional Requirements 

•        Must have a valid driver’s license or State ID card
•        Must be a minimum of 21 years of age
•        Must pass all required background checks
•        Must be and remain compliant with all legal and company regulations for working in the industry
•       Must be approved by the Cannabis Compliance Board to receive an Agent Card

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
• Must be able to sit and/or stand for extended periods of time while maintaining focus.
• PHYSICAL DEMANDS:  Must be able to lift, carry, and balance up to 50 pounds AND must be able to do so with extreme care and caution when working with product.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

The Role   

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. 

This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.

Key Responsibilities  

Welcoming & Check-In Experience 

• Be the first smiling face our guests see—greet all visitors with warmth and positivity.
• Manage check-in with professionalism and efficiency, while upholding compliance standards.
• Set the “RISE Vibe” from the moment customers enter our doors.
• Provide basic concierge-level support: answering common questions and directing traffic. 

Safety, Security & Support 

• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
• Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
• De-escalate situations with empathy, tact, and clear communication.
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
• Report and respond appropriately and urgently to any safety, security, or compliance incidents.
• Support emergency procedures and preparedness, including fire, evacuation, or weather response.
• Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment. 

Cross-Functional Collaboration 

• Foster strong relationships and mutual trust with store teams, leadership, and customers.
• Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
• Support training of new APS team members to model warm, professional, and compliant behavior.
• Other duties as assigned 

Qualifications  

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.  
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be 21 years or older and meet all state-specific cannabis employment requirements.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry. 

Additional Requirements  

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Capable of remaining alert and responsive during extended periods of time.
• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.  
• Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. This is not a desk job—APS team members are regularly on their feet, engaging with guests, monitoring site activity, and supporting operations across the dispensary floor. 

Skills  

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm and empathetic in stressful situations.
• Consistent demonstration of excellent customer service skills.
• Ability to establish and maintain effective working relationships with all employees.
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. 

Working Conditions  

• Engaging, fast-paced patient and customer-facing retail environment.
• Outdoor duties in varying weather conditions may be required.
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent.  

Our Mission: To promote well-being through the power of cannabis.  

We’re humble—We prefer quiet confidence and don’t shout about our success.  
We’re hardworking—We put our heads down and get the job done.  
We’re grateful—Working in our industry is a privilege and an act of service. 
We’re transparent—Honest and open communication keeps us healthy as an organization. 
We’re collaborative—And believe good ideas can come from anywhere. 
We have a growth mindset—One that’s grounded in well-being.   

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.  

We can't wait to meet you.  

Overview 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable, positive consumer experiences. All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction. With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager’s leadership. The General Manager serves as an ambassador in delivering lasting social change in our communities.   

Competencies   

• Drives Results: Challenges and inspires a team to exceed results expectations. Consistently executes against company strategy, state regulatory requirements and local operations plans.  
• Adapts to Change: Communicates the “why” to the team and aligns them with the Green Thumb’s Mission, Vision, Values, Priorities, and Behaviors. Is a change champion who helps the team navigate through change. 
• Business Insight: Optimizes outcomes by leveraging data, understanding the story behind the numbers, and translating into behaviors and actions for the team.
• Customer Focus: Leverages data to understand customer needs and acts on it. Improves the consumer journey by increasing efficiency and empowering the team.
• Collaborates: Speaks to people, with actionable and respectful feedback, and coaches others to work collaboratively. Communicates effectively across multiple channels to keep teams in-the-know.
• Values Differences: Prioritizes building diverse teams with a variety of experiences, perspectives, backgrounds and skills. Serves as role model for fostering an environment where differences are encouraged, valued, and supported.
• Develops Talent: Places a high priority on developing people to drive strong performance and achieve career goals. Takes ownership of the employee life cycle and team’s engagement and professional development.   

Responsibilities 

Operations 

• Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations.
• Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions. 
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance. 
• Maintain and enforce cash management handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets. 
• Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities

Experience 

• Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Ensure “Leader on Duty” (LOD) presence is appropriately scheduled throughout the store. Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts. 
• Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery. 
• Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Inspire a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge. 
• Monitor staffing needs and ensure scheduling practices align to store labor goals. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leader and Team Member talent and effectively address performance issues on a timely basis.
• Regular, dependable attendance and punctuality. 
• Perform other duties as needed. 

Qualifications

• Bachelor’s degree or comparable business experience
• At least five years in a supervisory or management role in a retail setting, specifically with POS business operations. 
• Cannabis experience preferred
• Inventory control experience is required
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess a valid driver’s license or state ID. 
• Must be and remain compliant with all legal and company regulations for working in the industry.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.  

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to work under pressure effectively. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirement

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email 
• Prepare patient and/or customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis.

We’re humble—We prefer quiet confidence and don’t shout about our success.
We’re hardworking—We put our heads down and get the job done.
We’re grateful—Working in our industry is a privilege and an act of service.
We’re transparent—Honest and open communication keeps us healthy as an organization.
We’re collaborative—And believe good ideas can come from anywhere.
We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should reflect the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal-opportunity workplace.

We can't wait to meet you.

The Role

As a Flower Technician, you will perform a variety of plant maintenance activities to ensure the healthy growth of the highest quality flower for our patients and consumers to enjoy. Cannabis is a heavily regulated industry; therefore, all employees are required to follow safety and compliance regulations.

Essential Functions

• Perform plant maintenance activities including defoliation, pruning, skirting and other activities using dexterity, coordination and precision to perform tasks that require manual manipulation as required.
• Meet production goals and maintain a high level of performance.
• Follow department specific work instructions and SOP’s.
• Be able to recognize different strains, requirements associated with the strain, growth patterns and identify anomalies within the plants.
• Ability to work in a team-oriented environment while accomplishing individual tasks.

Safety & Compliance

• Be aware of hazards in the workspace.
• Retain and understand department specific training.
• Report safety incidents/ concerns and comply with follow-up actions.
• Be compliant with area safety requirements, state regulations and PPE requirements.
• Follow GMP, biosecurity, sanitation or other quality and compliance requirements.
• Perform record keeping accurately and completely as directed by a lead or supervisor.
• Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor.
• Report and escalate safety & quality concerns.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
• Must be able to sit and/or stand for extended periods of time while maintaining focus.
• Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product.
• Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods.
• Must be able to work at heights.
• Ability to work in a fast-paced, changing and challenging environment.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• Associate's degree or Certifications preferred
• Ability to work in a fast-paced, changing and challenging environment.
• Prior cannabis experience not required

Minimum Requirements

• Must be at a minimum of 21 years of age.
• Must possess valid state ID.
• Must be able to obtain, and maintain, state badging requirements to work in in cannabis industry (requires background check and state review)

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

As a Machine Operator, you will be responsible for setting up, safely operating, and ensuring basic maintenance of a variety of pieces of automated and semi-automated machinery to make high quality cannabis products. The Machine Operator is also responsible for ensuring that all products meet our standards (including product formulas, visual appearance, packaging, etc.), inspecting and ensuring equipment is ready to run, adjusting equipment to run at optimal speed while ensuring safety and quality.

Responsibilities 

Safety:

• Follow all department specific safety practices including the use of PPE
• Responsible for maintaining the organization and cleanliness of the designated work area, including supporting all 5S requirements
• Remain compliant with all safety training requirements
• Promptly report safety concerns, including near miss situations

Production:

• Perform equipment inspections, calibrations, line centering, etc. to ensure the successful operation of equipment.
• Responsible for increasing operational efficiency and reducing waste through ownership, teamwork, communication, and collaboration.
• Work in a fast-paced environment and meet productivity standards
• Follow SOP’s and work instructions to complete the tasks according to company standards
• Work in a quick and efficient manner and strives to consistently increase productivity
• Responsible for regular maintenance and cleaning of all equipment.
• Participate in trial runs, new product development projects and training of other employees.
• Work in a team environment and be part of building a positive environment

Quality & Compliance:

• Demonstrate accuracy and thoroughness to improve and promote quality
• Perform in-process and post-process quality assurance testing and conducting visual inspections to ensure all product meets or exceed our strict specifications and patient's expectations.
• Ensure 100% compliance involving proper weighing, data recording, product tracking, and security awareness throughout all times.

Teamwork (makes the dream work):

• Participate in daily communication meetings
• Elevate issues to a lead, direct manager, and HR as appropriate
• Create a positive working environment
• Escalate areas of process improvement
• Perform any additional tasks assigned by a manager or lead

Qualifications      

• Minimum of a high school diploma or GED; associates degree or certifications preferred
• Effective time-management skills and ability to multi-task
• Ability to work well with others while also completing individually assigned tasks
• Ability to stand, sit, kneel, and lift equipment or plants up to 50 lbs. for extended periods
• Ability to work in a fast-paced, changing and challenging environment
• Must be able to comply with Good Manufacturing Practices (GMP) requirements
• Must be able to work at heights
• Prior experience running automated equipment
• Basic math and mechanical skills
• Curiosity to understand how the equipment works to support troubleshooting or process improvements
• Effectively follow state and company compliance requirements
• Excellent customer service, time management and organization skills
• Prior cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
• Must be able to sit and/or stand for extended periods of time while maintaining focus.
• Must be able to lift, carry, and balance up to 50 pounds AND must be able to do so with extreme care and caution when working with product.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

This role will be responsible for managing and processing payroll for a designated population of approximately 1,000 employees within our multi-state organization of 5,000 – and we’re still growing like weeds…pun intended! In addition to your core bi-weekly population, you’ll also own one small weekly payroll from start to finish.

Our ideal candidate has an incredibly keen eye for detail and accuracy and is enthusiastic about digging into the work. You have the experience and tenacity to quickly learn Green Thumb’s organization and the nuances of the cannabis industry – and you can already spot a downstream problem before it becomes a fire. You’re someone who thrives on running clean, on-time payrolls and takes genuine pride in getting it right every single cycle.

Responsibilities 

 • Own and manage the end-to-end workflow for your assigned bi-weekly payroll population of approximately 1,000 employees, ensuring timely and accurate processing every cycle

• Own and execute one small weekly payroll independently

• Process and audit employee updates in Wurk (HRIS/payroll portal) related to compensation changes, job changes, transfers, garnishments/levies, and terminations

• Resolve payroll discrepancies, process adjustments, and issue manual checks as needed

• Provide excellent customer service in response to payroll inquiries

• Respond to all related mailings in a timely manner

• Support internal and external audits and fulfill reporting requests

• Willingness to take on additional projects and responsibilities as assigned

Qualifications  

• 3+ years of payroll experience required

• Experience processing payroll for non-exempt, hourly employees

• Proven track record of success in a fast-paced, high-growth organization

• Demonstrated understanding of multi-state wage and labor laws

• Advanced computer skills, including Excel

• Excellent analytical and problem-solving skills

• Strong organizational and time-management skills – you can juggle multiple payroll cycles without dropping the ball

• High degree of accuracy and attention to detail

• Excellent verbal and written communication skills; able to interact professionally at all levels of the organization

• Experience using the following products, a plus: Kronos, Wurk, Greenhouse

• Bachelor’s Degree preferred

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 
• Must be approved by state badging agency to work in cannabis industry

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

The Human Resources Business Partner plays a critical role on Green Thumb’s People Team where our focus is all about our clients, our very own Green Thumb employees. This is a hands-on role that will primarily support the HR Business Partners in the interpretation, implementation and execution of the People team initiatives, programs, and policies in the day-to-day operations to ensure compliance with regulations, drive employee engagement and foster a positive work environment. You’ll take a key role in supporting our employee population in the different stages of the employee life cycle (onboarding, offboarding, performance management, promotions/transfers) and ensure that their experience is reflective of our Green Thumb values and behaviors. Under the guidance of the Regional HR Business Partner, this role will provide a mix of remote and on-site HR support and guidance for Illinois retail dispensaries while working closely with our teams and leaders to coach, challenge, collaborate and support them as our business continues to evolve and scale.  

Our ideal candidate possesses a working knowledge of traditional human resources functions including employee relations, payroll, benefits, and talent management. They operate with an inclusive mindset and humble confidence, are quick to take initiative, eager to learn and solve business problems, and think through and execute situations in a critical yet pragmatic way. You are deliberate and thoughtful in your approach as a representative of the People team with the goal of creating a high performing, engaged team and you enjoy the high-touch approach and can’t wait to roll up your sleeves and dig in.  

This position supports our Central and Southern Illinois locations and requires a strong onsite presence.

Responsibilities 

• Talent Management Support: Supports and guides various levels of management to ensure an effective execution of the employee lifecycle process including recruitment, onboarding, performance management, employee development, and offboarding. Assist with performance management activities such as goal setting, development plans and improvement plans. 
• Project Management: Leads and/or actively engages on a variety of projects with cross-functional team members such as the development of programs, improvement of processes, implementation of initiatives and delivery of training programs. 
• Employee Relations: Handles low-risk employee relations issues, including investigations and employee concerns, independently. Exercises sound judgment to escalate, as needed. Provides guidance and assistance for employees and managers on core HR policies and processes, including assistance with conflict resolution and disciplinary action. Documents and communicates core HR processes.
• Data and Reporting: In partnership with the HR Business Partner, understands data and leverages insights on turnover, headcount, and Inclusion & Belonging to assess and impact the business units. Uses data to identify trends, patterns, and conclusions. Provides data-driven insights to support decision-making and drive continuous improvement.
• Collaborative Partner: Creates and maintains trusting relationships across the organization including strong partnership within the internal People team (Retail HR and TA, People team leaders, Retail Field team) to execute day-to-day operations and ensure successful support of the business in various ways, aligned to our culture and business priorities. 
• Compliance & Policy: Stays up to date with federal, state and local employment laws and regulations, ensuring compliance in all HR activities. Support implementation and enforcement of company policies, ensuring consistency and fairness across the organization. Assist in keeping accurate and updated records, ensure confidentiality, and compliance with all respective laws and regulations, including respective applicable cannabis regulations. 
• Culture Consigliore: As a member of the People team, you are part of the heartbeat of GTI; you will assist in how to scale and enhance our culture as it relates to employee engagement, building morale and becoming a best place to work in the cannabis industry.  

Qualifications  

• Bachelor’s Degree in Business, Human Resources or related field, preferred  
• 4+ years of experience as a strategic business partner and/or progressive HR Generalist experience
• Experience supporting a retail or manufacturing environment or high-growth, start-up, fast-paced and complex work environment, a plus
• PHR, SHRM-CP, Certification, preferred
• Ability to travel up to 75%
• Excellent communication skills and demonstrated ability to confidently interface with all levels of the organization as a trusted partner, especially when presenting information or discussing sensitive topics.
• Highly motivated, self-directed, and passionate about our people and our company but can remain objective and rationale.
• Strong use of judgment to identify and anticipate needs and make business-focused recommendations.
• Effective organization and planning skills as well as solid analytical, quantitative, and problem-solving skills.
• Ability to manage multiple conflicting priorities and execute independently with minimal supervision.
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment. 
• Strong knowledge and application of federal and state employment laws.
• Impeccable attention to detail. 

Additional Requirements 

• Must pass any and all required background checks 
• Must be and remain compliant with all legal or company regulations for working in the industry 
• Must possess a valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry 

The Role 

The Human Resources Business Partner plays a critical role on Green Thumb’s People Team where our focus is all about our clients, our very own Green Thumb employees. This is a hands-on role that will primarily support the HR Business Partners in the interpretation, implementation and execution of the People team initiatives, programs, and policies in the day-to-day operations to ensure compliance with regulations, drive employee engagement and foster a positive work environment. You’ll take a key role in supporting our employee population in the different stages of the employee life cycle (onboarding, offboarding, performance management, promotions/transfers) and ensure that their experience is reflective of our Green Thumb values and behaviors. Under the guidance of the Regional HR Business Partner, this role will provide a mix of remote and on-site HR support and guidance for Illinois retail dispensaries while working closely with our teams and leaders to coach, challenge, collaborate and support them as our business continues to evolve and scale.  

Our ideal candidate possesses a working knowledge of traditional human resources functions including employee relations, payroll, benefits, and talent management. They operate with an inclusive mindset and humble confidence, are quick to take initiative, eager to learn and solve business problems, and think through and execute situations in a critical yet pragmatic way. You are deliberate and thoughtful in your approach as a representative of the People team with the goal of creating a high performing, engaged team and you enjoy the high-touch approach and can’t wait to roll up your sleeves and dig in.  

This position supports our Central and Southern Illinois locations and requires a strong onsite presence.

Responsibilities 

• Talent Management Support: Supports and guides various levels of management to ensure an effective execution of the employee lifecycle process including recruitment, onboarding, performance management, employee development, and offboarding. Assist with performance management activities such as goal setting, development plans and improvement plans. 
• Project Management: Leads and/or actively engages on a variety of projects with cross-functional team members such as the development of programs, improvement of processes, implementation of initiatives and delivery of training programs. 
• Employee Relations: Handles low-risk employee relations issues, including investigations and employee concerns, independently. Exercises sound judgment to escalate, as needed. Provides guidance and assistance for employees and managers on core HR policies and processes, including assistance with conflict resolution and disciplinary action. Documents and communicates core HR processes.
• Data and Reporting: In partnership with the HR Business Partner, understands data and leverages insights on turnover, headcount, and Inclusion & Belonging to assess and impact the business units. Uses data to identify trends, patterns, and conclusions. Provides data-driven insights to support decision-making and drive continuous improvement.
• Collaborative Partner: Creates and maintains trusting relationships across the organization including strong partnership within the internal People team (Retail HR and TA, People team leaders, Retail Field team) to execute day-to-day operations and ensure successful support of the business in various ways, aligned to our culture and business priorities. 
• Compliance & Policy: Stays up to date with federal, state and local employment laws and regulations, ensuring compliance in all HR activities. Support implementation and enforcement of company policies, ensuring consistency and fairness across the organization. Assist in keeping accurate and updated records, ensure confidentiality, and compliance with all respective laws and regulations, including respective applicable cannabis regulations. 
• Culture Consigliore: As a member of the People team, you are part of the heartbeat of GTI; you will assist in how to scale and enhance our culture as it relates to employee engagement, building morale and becoming a best place to work in the cannabis industry.  

Qualifications  

• Bachelor’s Degree in Business, Human Resources or related field, preferred  
• 4+ years of experience as a strategic business partner and/or progressive HR Generalist experience
• Experience supporting a retail or manufacturing environment or high-growth, start-up, fast-paced and complex work environment, a plus
• PHR, SHRM-CP, Certification, preferred
• Ability to travel up to 75%
• Excellent communication skills and demonstrated ability to confidently interface with all levels of the organization as a trusted partner, especially when presenting information or discussing sensitive topics.
• Highly motivated, self-directed, and passionate about our people and our company but can remain objective and rationale.
• Strong use of judgment to identify and anticipate needs and make business-focused recommendations.
• Effective organization and planning skills as well as solid analytical, quantitative, and problem-solving skills.
• Ability to manage multiple conflicting priorities and execute independently with minimal supervision.
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment. 
• Strong knowledge and application of federal and state employment laws.
• Impeccable attention to detail. 

Additional Requirements 

• Must pass any and all required background checks 
• Must be and remain compliant with all legal or company regulations for working in the industry 
• Must possess a valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry 

The Role

The Harvest Technician supports post-cultivation activities and operations of our cultivation department. This position will be responsible for preparing and processing harvests for flower sales and oil extraction. Our ideal candidate is a self-motivated, positive individual who can think of no better way to spend the workday than harvesting our cannabis plants with expert care and precision. Cannabis is a heavily regulated industry, therefore requires all employees comply to safety and compliance regulations.

Essential Functions

• Participate in cannabis harvest process including harvesting plants, sanitizing flower rooms in preparation for next grow, reloading flower rooms, and handling materials and cannabis waste.
• Properly drying wet cannabis plants
• Accurately weigh and record post-harvest materials
• Follow all SOPs, verbal directives, training information and policies when performing duties

Safety & Compliance

• Be aware of hazards in the workspace
• Retain and understand department specific training
• Report safety incidents/ concerns and comply with follow-up actions
• Be compliant with area safety requirements, state regulations and PPE requirements
• Follow GMP, biosecurity, sanitation or other quality and compliance requirements
• Perform record keeping accurately and completely as directed by a lead or supervisor
• Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor
• Report and escalate safety & quality concerns

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions
• Must be able to sit and/or stand for extended periods of time while maintaining focus
• Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product
• Must be able to work in an environment that is up to 85+ degrees and up to 70% humidity for extended periods
• Must be able to work at heights
• Ability to work in a fast-paced, changing and challenging environment
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• Minimum of a high school diploma or GED; degree or certifications preferred
• Effective time-management skills and ability to multi-task
• Ability to work well with others while also completing individually assigned tasks
• Ability to work in a fast-paced, changing, and challenging environment
• Prior cannabis experience not required

Additional Requirements

• Must be a minimum of 21 years of age
• Must possess valid state ID
• Must be able to obtain, and maintain, state badging requirements in order to work in in cannabis industry (requires background check and state review)

The Role

GTI just keeps growing and growing! We’re seeking a Pharmacy Technician, that will provide superior customer service, efficient and friendly demeanor to our patients. Assist the General Manager in maintaining the clean and orderly appearance of the dispensary area, prioritizing work, and processing orders in compliance with Federal and State regulations.

Responsibilities

• Under the direct supervision of the General Manager:
  • Abides and files all required records for controlled substances according to State Agency regulations.
  • Accurate prescription entry into pharmacy software and proper labeling of dispensable product.
• Maintaining a clean and organized work environment
• Restock and proper storage of marijuana products in an organized manner.
• Restock and maintain packaging supplies associated with dispensing activities.
• Answering of phone calls in timely manner.
• POS experience including accurate daily cash and debit handling procedures
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Other duties as assigned

Qualifications

• Current Pharmacy Technician License
• Prior cannabis experience not required

Additional Requirements

• Must be 21 years or older
• Must pass all required background checks including state specific cannabis employment requirements
• Possess valid driver’s license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Requires open availability

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Physical Demands

• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

POSITION SUMMARY:

The Quality Technician is responsible for performing daily verification activities to ensure that all raw ingredients, raw materials, packaging, and finished products comply with all applicable regulations and meet or exceed the customer’s expectations and to act when predefined standards are not met. This position will also help manage product quality tracking systems, state regulatory standards, internal and external audits, etc. The goal for this role is to ensure compliance with all Green Thumb policies and procedures, as well as applicable federal, state, county, and municipal laws, ordinances, and regulations.

DUTIES AND RESPONSIBILITIES:

• Supports the Quality Department and ensures all employees understand and follow all standard operating procedures (SOPs).
• Perform incoming inspections of materials received and ensure compliance with all specifications and requirements. 
• Execute in-process and finished product sampling as required.
• Conducts positive release of all finished goods, which includes review of in-process batch documentation, packaging, labeling, logbooks, test results against internal specifications, and other production paperwork as required.
• Ensures good documentation practices are followed and all records are filed and maintained accordingly.
• Assist with segregation, control, and disposition of non-conforming product.
• Identify, recommend, and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Assist Quality Manager and production personnel in the investigation of root causes of quality incidents and non-conformances and assist with documenting and performing corrective and preventative actions.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvement projects as identified.
• Monitors compliance to established current Good Manufacturing Practice (GMP) guidance.
• Expected to adhere to safe work practices, follow general GMP and food safety guidelines, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect product safety, product quality or personnel safety.
• Maintain and foster a positive work atmosphere.
• Perform pre-operation inspection and sanitation verification of production areas as required.
• Perform allergen and environmental swabbing activities as needed.
• Performs other duties as assigned.

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

PREFERRED EDUCATION, EXPERIENCE AND SKILLS:

• Associate degree in a related field preferred, or equivalent combination of education, training and/or experience.
• Prior experience in regulated industry in healthcare, medical devices, pharmaceutical, consumer packaged goods (food), or cannabis is highly desired.
• Food and Drug Administration (FDA), Good Manufacturing Practices (GMP), Safe Quality Food (SQF) and Hazard Analysis Critical Control Point (HACCP) experience is highly desired.
• Strong experience with product sampling and inspection.
• Must have the knowledge and skills required to work in a fast paced and challenging environment
• Must be able to work variable day shifts dependent on business need
• Ability to follow written procedures and monitor others for adherence to written procedures.
• Ability to work independently, handle multiple tasks and problem solve effectively.
• Exceptional computer skills in Microsoft® Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word).
• Should have a solid understanding of the Cannabis laws, rules and regulations or a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required

Additional Requirements

• Must pass all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

Our Mission: To promote well-being through the power of cannabis.

We’re humble—We prefer quiet confidence and don’t shout about our success.

We’re hardworking—We put our heads down and get the job done.

We’re grateful—Working in our industry is a privilege and an act of service.

We’re transparent—Honest and open communication keeps us healthy as an organization.

We’re collaborative—And believe good ideas can come from anywhere.

We have a growth mindset—One that’s grounded in well-being.

At Green Thumb we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.

We can't wait to meet you.

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The Role

As an Order Fulfillment Technician with Green Thumb, you are responsible for the final stage of the product's life-cycle in our manufacturing facility. This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity. Additionally, the Order Fulfillment Technician is quality checking to ensure compliant labeling as they prepare orders. This role is also responsible for tracking product electronically on the state traceability system to ensure compliance with state laws and program regulations.

Responsibilities

• Working with off-site sales partners to receive orders
• Pulling sales orders and preparing them for delivery; labeling in accordance with DoA rules and regulations
• Creating and managing excel spreadsheets
• Tracking product through state traceability program
• Cleaning up all work areas and equipment at the end of every day
• Assisting other departments as needed
• Other duties as assigned
• Use independent judgment in regards to product processing, keeping quality and goals in mind
• Help create a positive environment by having a positive attitude and by being self-motivated
• Research, evaluate and adapt to new methods, in order to meet or exceed goals, and or modify their technique/procedures based on all applicable laws
• Invest time in learning new products and be able to communicate with direct supervisors as necessary

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• High School Education or GED graduate; some college or college graduate preferred
• 1-2 years experience in warehousing and inventory required
• 1-2 years experience processing medical cannabis or other botanicals preferred
• Must consistently demonstrate attention to detail
• Must demonstrate ability to thrive in a fast-paced environment
• Ability to use initiative and independent judgment appropriately, keeping in mind management expectations
• Ability to perform a monotonous task with great efficiency over 8 hour work periods without losing quality
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age
• Must be approved by the D.O.A. to receive an Agent badge

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The Role 

The Senior Manager - Supply Chain Planning for GTI will be responsible for developing & driving key supply chain planning strategy & initiatives, supporting demand & supply planning in critical, high volume markets, growing enterprise capabilities & best practices to support GTI short & long-term growth and serve as a cross-functional lead for supply chain. 

You will bring depth of working with a high volume of skus, fast-paced, high growth environment, numerous production locations, thrive in a start-up, gritty environment and aren’t afraid to roll up your sleeves and dive in.  

Responsibilities 

Supply Chain Strategy & Planning 

• Develop and execute integrated supply chain strategies aligned with company growth objectives  

• Lead Sales & Operations Planning (S&OP) processes, including demand forecasting, supply planning, and capacity alignment  

• Collaborate with cultivation and manufacturing teams to align production schedules with demand plans 

• Translate business forecasts into actionable demand & production plans  

• Own allocation and supply planning across Flower, Vape, and Edibles/MIP, driving cross-functional planning processes to optimize service levels and overall business performance 

• Leverage/Build AI-driven planning tools to optimize demand forecasting, inventory positioning, and supply allocation across the network 

Inventory & Materials Management 

• Own inventory performance across raw materials, WIP, and finished goods with a focus on working capital efficiency  

• Design and implement strategies to increase inventory velocity while maintaining target service levels and minimizing stockouts  

• Establish forward-looking inventory targets based on demand variability, production cadence, and shelf-life constraints  

• Partner with Sales, Operations, and Finance to proactively rebalance inventory across sites and channels to prevent aging and excess  

• Reduce slow-moving and obsolete inventory through improved forecasting, production alignment, and lifecycle management  

Leadership & Cross-Functional Collaboration 

• Lead and develop supply chain direct report (s), fostering a culture of accountability and continuous improvement  

• Partner cross-functionally with Finance, Sales, Operations, and other teams  

• Drive alignment between commercial demand and operational execution 

Qualifications  

• Bachelor’s Degree in Industrial Engineering, Supply Chain, Business Administration, Finance or related degree 

• 8+ years experience related to supply chain, production planning, and/or demand & supply planning  

• Experience in cannabis industry strongly preferred 

• Experience with ERP/MRP systems (e.g., SAP, NetSuite) and cannabis tracking systems (METRC or BioTrack) 

• Advanced proficiency in MS Excel required 

• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness 

• Adapts and thrives in a demanding, start-up, fast-paced environment 

• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally 

• Possesses a high level of critical thinking 

• Operates with a high level of professionalism and integrity, including dealing with confidential information 

• High attention to detail and accuracy 

Additional Requirements 

• Must pass any and all required background checks  

• Must be and remain compliant with all legal or company regulations for working in the industry  

The Role   

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. 

This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.

Key Responsibilities  

Welcoming & Check-In Experience 

• Be the first smiling face our guests see—greet all visitors with warmth and positivity.
• Manage check-in with professionalism and efficiency, while upholding compliance standards.
• Set the “RISE Vibe” from the moment customers enter our doors.
• Provide basic concierge-level support: answering common questions and directing traffic. 

Safety, Security & Support 

• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
• Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
• De-escalate situations with empathy, tact, and clear communication.
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
• Report and respond appropriately and urgently to any safety, security, or compliance incidents.
• Support emergency procedures and preparedness, including fire, evacuation, or weather response.
• Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment. 

Cross-Functional Collaboration 

• Foster strong relationships and mutual trust with store teams, leadership, and customers.
• Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
• Support training of new APS team members to model warm, professional, and compliant behavior.
• Other duties as assigned 

Qualifications  

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.  
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be 21 years or older and meet all state-specific cannabis employment requirements.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry. 

Additional Requirements  

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Capable of remaining alert and responsive during extended periods of time.
• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.  
• Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. This is not a desk job—APS team members are regularly on their feet, engaging with guests, monitoring site activity, and supporting operations across the dispensary floor. 

Skills  

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm and empathetic in stressful situations.
• Consistent demonstration of excellent customer service skills.
• Ability to establish and maintain effective working relationships with all employees.
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. 

Working Conditions  

• Engaging, fast-paced patient and customer-facing retail environment.
• Outdoor duties in varying weather conditions may be required.
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent.  

Our Mission: To promote well-being through the power of cannabis.  

We’re humble—We prefer quiet confidence and don’t shout about our success.  
We’re hardworking—We put our heads down and get the job done.  
We’re grateful—Working in our industry is a privilege and an act of service. 
We’re transparent—Honest and open communication keeps us healthy as an organization. 
We’re collaborative—And believe good ideas can come from anywhere. 
We have a growth mindset—One that’s grounded in well-being.   

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.  

We can't wait to meet you.  

The Role

The Nursery Technician is responsible for maintaining the vegetation cycle of all sustainable plants within the facility. Cannabis is a heavily regulated industry; therefore, all employees are required to follow safety and compliance regulations.

Essential Functions

• Caring for plants in the vegetative state in either the mom, clone or veg room.
• Tasks may include transplanting, cutting clones, watering, trimming, bottoming, topping, pruning, defoliating, etc.
• The ability to recognize requirements associated with the strain, growth patterns and identify anomalies within the plants. 
• Depending on Cultivation needs, you may need to participate in all aspects of plant maintenance.
• Reporting any issues to Leadership to ensure a timely fix or solution if problems arise.
• Use dexterity, coordination, and precision to perform tasks that require manual manipulation to perform plant maintenance activities including defoliation, pruning, and other activities as required.
• Meet production goals while maintaining an elevated level of performance, safety, and quality.
• Maintain open communication with Leadership team and co-workers.
• Cleans and sanitizes all flower rooms, benches, irrigation systems, etc. to ensure cleanliness.
• The ability to Interpret and follow cultivation schedules.
• Follow department specific work instructions and SOP’s. 

Safety & Compliance

• Be aware of hazards in the workspace. 
• Retain and understand department specific training.
• Report safety incidents/ concerns and comply with follow-up actions.
• Be compliant with area safety requirements, state regulations and PPE requirements. 
• Follow GMP, biosecurity, sanitation or other quality and compliance requirements.
• Perform record keeping accurately and completely as directed by a lead or supervisor.
• Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor.
• Report and escalate safety & quality concerns.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
• Must be able to repetitively climb ladders and/or stairs and work from elevated platforms.
• Must be able to sit and/or stand for extended periods of time while maintaining focus.
• Must be able to lift, carry, and balance up to 50 pounds AND must be able to do so with extreme care and caution when working with product.
• Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods.
• Must be able to work at heights.
• Ability to work in a fast-paced, changing, and challenging environment.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

• Associate's degree or Certifications preferred
• Prior experience in manufacturing, or fast-paced environment
• Ability to utilize simple math for calculations.
• High focus and attention to detail.
• Perform any additional tasks assigned by a manager or lead.
• Prior cannabis experience not required.

Additional Requirements

• Must be at a minimum of 21 years of age.
• Must possess valid state ID.
• Must be able to obtain, and maintain, state badging requirements to work in in cannabis industry (requires background check and state review)

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer experiences. You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development. The Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager.

Responsibilities 

Operations 

• Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Motivate team members to execute programs, initiatives, and regionalized in-store promotions effectively.
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
• Maintain appropriate cash management, handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets.

Experience 

• Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Lead by example and set the rhythm for effective “Leader on Duty” (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey. 
• Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery. 
• Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Support a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge. 
• Execute hourly scheduling to align with business needs, hours targets, and team member availability. 
• Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leaders and Team Member talent and effectively address performance issues on a timely basis.
• Perform other duties as needed. 

Qualifications

• At least three years of managing teams in a retail setting, specifically with POS business operations
• Cannabis experience preferred
• Inventory control experience preferred
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible and dependable attendance.  
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess valid driver’s license or state ID. 
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws. 

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills. 
• Meet timelines consistently and be able to effectively work under pressure. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)  

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Our Mission: To promote well-being through the power of cannabis.

• We’re humble—We prefer quiet confidence and don’t shout about our success.
• We’re hardworking—We put our heads down and get the job done.
• We’re grateful—Working in our industry is a privilege and an act of service.
• We’re transparent—Honest and open communication keeps us healthy as an organization.
• We’re collaborative—And believe good ideas can come from anywhere.
• We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.

The Role   

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. 

This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.

Key Responsibilities  

Welcoming & Check-In Experience 

• Be the first smiling face our guests see—greet all visitors with warmth and positivity.
• Manage check-in with professionalism and efficiency, while upholding compliance standards.
• Set the “RISE Vibe” from the moment customers enter our doors.
• Provide basic concierge-level support: answering common questions and directing traffic. 

Safety, Security & Support 

• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
• Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
• De-escalate situations with empathy, tact, and clear communication.
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
• Report and respond appropriately and urgently to any safety, security, or compliance incidents.
• Support emergency procedures and preparedness, including fire, evacuation, or weather response.
• Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment. 

Cross-Functional Collaboration 

• Foster strong relationships and mutual trust with store teams, leadership, and customers.
• Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
• Support training of new APS team members to model warm, professional, and compliant behavior.
• Other duties as assigned 

Qualifications  

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.  
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be 21 years or older and meet all state-specific cannabis employment requirements.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry. 

Additional Requirements  

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Capable of remaining alert and responsive during extended periods of time.
• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.  
• Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. This is not a desk job—APS team members are regularly on their feet, engaging with guests, monitoring site activity, and supporting operations across the dispensary floor. 

Skills  

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm and empathetic in stressful situations.
• Consistent demonstration of excellent customer service skills.
• Ability to establish and maintain effective working relationships with all employees.
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. 

Working Conditions  

• Engaging, fast-paced patient and customer-facing retail environment.
• Outdoor duties in varying weather conditions may be required.
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent.  

Our Mission: To promote well-being through the power of cannabis.  

We’re humble—We prefer quiet confidence and don’t shout about our success.  
We’re hardworking—We put our heads down and get the job done.  
We’re grateful—Working in our industry is a privilege and an act of service. 
We’re transparent—Honest and open communication keeps us healthy as an organization. 
We’re collaborative—And believe good ideas can come from anywhere. 
We have a growth mindset—One that’s grounded in well-being.   

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.  

We can't wait to meet you.  

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

The purpose of this position is to ensure the successful quality and compliance management operations at all GTI sites. This position is to ensure through process performance audits that all raw ingredients, raw materials, packaging, and finished products comply with all applicable regulations and meet or exceed the customer’s expectations and to act when predefined standards are not met.  This position will also help manage product quality tracking systems, FDA standards, internal and external audits, etc. The goal for this role is to ensure compliance with all Green Thumb corporate operating procedures, as well as applicable federal, state, county, and municipal laws, regulations, ordinances, and regulations. 

Responsibilities 

• Supports the Quality Department and ensure all employees understand and follow all standard operating procedures (SOPs).
• Define, implement, and improve the Quality Management System with guidance from the site Quality Manager including development of process and product testing to ensure quality standards are met and oversee determination of finished product disposition.
• Implement, maintain, and audit quality control practices and operations to ensure the safety, quality, and compliance of cannabis.
• Assist in site HACCP Plan and quality system reviews and provide recommendations for improvements.
• Assist the Quality Manager in the implementation of HACCP, allergen, sanitization, and other programs of the Quality Management System.
• Manage and perform document controller responsibilities through the Electronic Quality Management System.
• Oversee completeness and good documentation practices of in-process batch records.
• Partner with management to lead quality initiatives that develop and maintain a high performing, scalable, and compliant quality system.
• Perform or oversee routine audits of compliance processes to assure accuracy and thoroughness of completion.
• Participate in and facilitate state regulatory compliance inspections, investigate, and resolve compliance concerns, issues, or violations.
• Conducts weekly compliance risk assessments and identifies potential areas of vulnerability and risk, develops/implements corrective action plans for resolution of issues, and provides general guidance on how to avoid recurrence of same or similar issues in the future.
• Annual inventory planning and summary generation for regulatory (state regulatory body) submission.
• Label/packaging review and approval adhering to regulatory requirements.
• Works with Quality and Compliance Manager to identify all legal and regulatory requirements and legislative updates applicable to all the site’s business lines and keeps up to date in changes of the regulatory requirements.
• Strong knowledge of compliance terminology, laws, rules, and regulations of industry and laws as issued by the state regulatory body.
• Provides guidance on various departments regarding compliance issues and implementation of new compliance requirements with respect to regulatory and contractual requirements.
• Conduct research on compliance topics, including but not limited to privacy, federal regulations, state laws and related publications for known risk areas.
• Ensures that compliance issues/concerns within the organization are being appropriately evaluated, investigated, and resolved.
• Work with department leaders to troubleshoot any deficiencies that surface, to ensure issues get rectified quickly with high standard.
• Analyze facility trends to assess potential areas of continued non-compliance.
• Routinely reviews monthly corporate QA/QC documentation and assures that all areas of concern are addressed appropriately according to corporate policy and regulatory standards.
• Assist production personnel in the investigation of root causes and corrective action of internal rejects, corrective/preventive action, preventive control points, and customer complaints.
• Continually study the existing quality system and make recommendations for improvements.
• Perform assigned Quality Inspections.
• Perform improvement projects as identified.
• Collect quality data and report metrics to management.
• Monitors compliance to established Good Manufacturing Practice (GMP) guidance.
• Expected to adhere to safe work practices, follow GMP and HACCP guidelines, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect product safety, product quality or personnel safety.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
• Perform assigned Quality Inspections.
• May make decisions and perform the job responsibilities of the Quality & Compliance Manager in their absence.
• Performs other duties as assigned.

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications  

• Associate degree in Food Science, Biology, Chemistry, or a related field required, Bachelor’s Degree in Food Science, Biology, Chemistry, or a related field preferred
• 3+ years of regulatory compliance management including interfacing with regulators and inspectors
• 5+ years work experience with a proven track record of building and developing QA/QC processes and systems
• Must have the knowledge and skills required to work in a fast paced and challenging environment
• Must be able to work variable day shifts dependent on business need
• Knowledge of the GMP, HACCP and Environmental sanitation programs
• Experience with SQF, ISO, GMP, ASQ, HACCP, PCQI or similar certification experience preferred
• QMS auditor or similar certification preferred
• Possess a strong knowledge of sanitary design, specification, and implementation of food\pharmaceutical processing systems
• Ability to deliver specific organizational goals and effectively develop, grow, and manage a diverse multisite team to achieve objectives
• Track record of engaging teams and creating a collaborative culture
• Excellent verbal, written and presentation skills
• Exceptional computer skills in Microsoft® Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word)
• Strong detail-oriented and resourceful mindset

Additional Requirements 

• Must pass all required background checks.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
• Must possess valid driver’s license.
• Must be a minimum of 21 years of age.
• Must be approved by state badging agency to work in cannabis industry.

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability. 

Responsibilities 

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day 
• Interpret and execute state laws and regulations required when delivering medical cannabis 
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) 
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing 
• Maintain positive, professional relationships with dispensary staff 
• Communicate timely and effectively when issues arise while making deliveries 
• Other duties as assigned by management 

Qualifications  

• At least one years of professional driving experience preferred 
• Must be 21 years or older 
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations 
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Demonstrated initiative and proactive attitude, as well as independent judgment 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Ability to work a 12-hour day when needed 
• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Overview 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable, positive consumer experiences. All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction. With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager’s leadership. The General Manager serves as an ambassador in delivering lasting social change in our communities.   

Competencies   

• Drives Results: Challenges and inspires a team to exceed results expectations. Consistently executes against company strategy, state regulatory requirements and local operations plans.  
• Adapts to Change: Communicates the “why” to the team and aligns them with the Green Thumb’s Mission, Vision, Values, Priorities, and Behaviors. Is a change champion who helps the team navigate through change. 
• Business Insight: Optimizes outcomes by leveraging data, understanding the story behind the numbers, and translating into behaviors and actions for the team.
• Customer Focus: Leverages data to understand customer needs and acts on it. Improves the consumer journey by increasing efficiency and empowering the team.
• Collaborates: Speaks to people, with actionable and respectful feedback, and coaches others to work collaboratively. Communicates effectively across multiple channels to keep teams in-the-know.
• Values Differences: Prioritizes building diverse teams with a variety of experiences, perspectives, backgrounds and skills. Serves as role model for fostering an environment where differences are encouraged, valued, and supported.
• Develops Talent: Places a high priority on developing people to drive strong performance and achieve career goals. Takes ownership of the employee life cycle and team’s engagement and professional development.   

Responsibilities 

Operations 

• Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations.
• Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions. 
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance. 
• Maintain and enforce cash management handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets. 
• Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities

Experience 

• Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Ensure “Leader on Duty” (LOD) presence is appropriately scheduled throughout the store. Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts. 
• Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery. 
• Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Inspire a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge. 
• Monitor staffing needs and ensure scheduling practices align to store labor goals. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leader and Team Member talent and effectively address performance issues on a timely basis.
• Regular, dependable attendance and punctuality. 
• Perform other duties as needed. 

Qualifications

• Bachelor’s degree or comparable business experience
• At least five years in a supervisory or management role in a retail setting, specifically with POS business operations. 
• Cannabis experience preferred
• Inventory control experience is required
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess a valid driver’s license or state ID. 
• Must be and remain compliant with all legal and company regulations for working in the industry.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.  

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to work under pressure effectively. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirement

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email 
• Prepare patient and/or customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis.

We’re humble—We prefer quiet confidence and don’t shout about our success.
We’re hardworking—We put our heads down and get the job done.
We’re grateful—Working in our industry is a privilege and an act of service.
We’re transparent—Honest and open communication keeps us healthy as an organization.
We’re collaborative—And believe good ideas can come from anywhere.
We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should reflect the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal-opportunity workplace.

We can't wait to meet you.

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role

In this role you will work to efficiently trim cannabis plants, while creating minimal waste, resulting in a high-quality product that is compliant and ready for sale or processing. This person will be responsible for maintaining and following standard operating procedures.

Responsibilities

• Trim flower from plants in a quick and efficient manner, while ensuring a quality product
• Trim flower by hand and/or using trimming, sorting and packaging equipment.
• Maintain a clean and organized work environment
• Sit and stand for long periods of time while focusing on detail-oriented trimming, as well as post trim upkeep
• Track the amount of unusable waste for each plant/batch, in addition to usable by-products
• Demonstrate proficiency with weights, measurements, and math
• Maintain open communication with management team and co-workers
• Follow all SOPs, verbal directives, training information and policies when performing duties
• Other duties as assigned by Supervisor and/or Team Lead

Qualifications

• Basic weights and measurement skills, ability to operate a scale
• Must have the ability to focus on a task for long periods of time
• Excellent organizational and communication skills
• Candidate must be a self-starter, flexible to work in a collaborative structure and thrive in a fast-paced environment
• Prior Trimming experience is preferred
• Ability to follow directions and perform job tasks in a consistent manner
• Must have a good attitude and work well in a team environment
• Stay on target with daily production metrics.
• Must be able to lift to 15 pounds, at times above head.
• Prior cannabis experience not required.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
• Must be able to sit and/or stand for extended periods of time while maintaining focus.
• PHYSICAL DEMANDS: Must be able to lift, carry, and balance up to 50 pounds AND must be able to do so with extreme care and caution when working with the product.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

The Role 

The Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management. This position requires a motivated, dedicated and personable IT professional capable of managing multiple projects and support requests with minimal supervision. The manager will mentor and guide junior team members, fostering a collaborative and growth-oriented environment. 

This is a remote position, but Chicagoland area candidates are preferred. Service Desk Analysts operate in a 12x7x365 model across all US time zones, so the role requires night and weekend support as needed. 

Responsibilities 

• Lead and manage the IT Service Desk team, ensuring timely and effective resolution of IT support requests. 

• Develop and implement SLAs and KPIs to measure and improve support efficiency. 

• Provide coaching, training and mentorship to Service Desk staff to enhance their technical and customer service skills. 

• Oversee ticketing system management, ensuring proper categorization, prioritization and escalation of incidents. 

• Implement knowledge management strategies, including self-service resources, to enhance end-user support. 

• Define, implement and continuously improve IT service management processes based on ITIL frameworks. 

• Ensure high-quality IT services are delivered consistently across the organization. 

• Monitor service performance and identify areas for improvement to enhance end-user satisfaction. 

• Collaborate with IT leadership to align service delivery with business objectives and technology roadmaps. 

• Manage IT service incidents, problems and changes to minimize disruption to business operations. 

• Develop and enforce IT policies and procedures related to service desk operations and service delivery. 

• Lead IT audits and risk assessments related to service support functions. 

• Ensure the end-to-end customer experience, acting as a single point-of-contact for escalated issues. 

• Monitor and respond to issues via our Service Desk ticketing system. 

• Proactively and reactively address alerts from our system monitoring platform. 

• Communicate effectively during outages and priority incidents, ensuring stakeholders are informed and updated. 

• Mentor and train junior IT Service Desk Analysts, sharing knowledge and best practices. 

• Occasionally visit retail stores and grow/manufacturing facilities for general maintenance and incident response. 

• Support overall information systems planning, implementation and administration in a variety of IT functional areas. 

• Follow internal procedures and guidelines to troubleshoot and resolve IT issues across different systems and technologies, including hardware, software and networks. 

Qualifications  

• 4+ years of experience in IT service management, with at least 2 years in a leadership role. 

• Strong knowledge of ITIL frameworks; ITIL certification (Foundation or higher) is preferred. 

• Experience with IT Service Management platforms. 

• Strong leadership, team management and customer service skills. 

• Excellent problem-solving abilities and a proactive approach to IT service improvement. 

• Experience managing vendors, contracts, and SLAs. 

• Excellent judgment and the ability to operate with little oversight. 

• Resourceful and responsive to employee’s needs, with excellent communication skills, both written and verbal. 

Additional Requirements 

• Bachelor’s degree in information technology, Computer Science or a related field (or equivalent experience).
• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 

#LI-HYBRID

The Role

We’re looking for an Extraction Technician to join our Green Thumb team! This position is responsible for assisting with lab production, which includes but is not limited to distillation, extraction, winterization and production of cannabis infused products. Our ideal candidate for this role is familiar with standard laboratory practices and has previously worked in production laboratory environments. Cannabis is a highly regulated industry, so prior experience working with regulatory requirements and compliance, as well as workplace safety, is highly desirable. If you’ve previously worked in cannabis extraction and processing – even better!

Responsibilities

• Prepare laboratory equipment and cannabis plant materials for extraction
• Operate intricate extraction equipment in accordance with Green Thumb SOPs
• Process cannabis concentrates and extracts
• Deliver on production goals, while focused on safety and quality
• Produce product per recipes and SOP's, maintaining high quality standards
• Clean and maintain extraction equipment and laboratory facility
• Store supplies and equipment, dispose of waste according to guidelines, and keep laboratory working areas sanitary and safe
• Wash and sterilize laboratory glassware
• Employee may also be responsible for monitoring production line and collecting samples for analysis.
• Follow SOP and standard analytical procedures to meet Good Laboratory Practices and Good Manufacturing Practices compliance
• Record data in lab notebooks, computer databases, and test reports

Qualifications

• Associate or 4-year degree with relevant college courses in biology, chemistry, or physics preferred
• Prior production laboratory or manufacturing experience preferred
• Prior experience working in regulated environments preferred
• Prior extraction experience desirable, prior cannabis extraction experience highly desirable
• Basic math skills
• Familiarity with OSHA guidelines for dealing with hazardous chemicals
• Ability to establish and maintain effective working relationships with all employees
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Adapts and thrives in a demanding, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must be a minimum of 21 years of age.
• Must be approved to receive an Agent badge.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
• Physical demands – May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 50 pounds (200 pounds with assistance)
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.