This position is based on-site in the Greater Seattle Area.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 130 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

SUMMARY 

The Data Engineer owns the end-to-end data platform, building high-scale pipelines, optimizing cloud resources, and ensuring that analysts and executives have trusted, timely data. You will drive architecture decisions, mentor junior engineers, and champion Python- and PySpark-based best practices across the organization. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Design, build, and maintain scalable data pipelines in Databricks (Spark SQL, PySpark, Delta Lake). 
• Stand up and manage Azure resources (Data Lake Storage, Azure Key Vault, ADF/Synapse, Databricks workspaces). 
• Partner with business and technical leaders to capture analytic requirements and translate them into robust ETL workflows and scalable data infrastructure 
• Use Databricks Workflows or similar orchestration tools to schedule jobs, manage dependencies, and implement data quality checks 
• Optimize data models for analytics, reporting, and machine-learning workloads. 
• Implement CI/CD workflows (Git, Azure DevOps) and automated testing for code deployments. 
• Monitor pipeline performance, cost, and data quality; drive continuous improvement. 
• Document technical designs and mentor analytics team members on SQL, Python, and Spark best practices. 
• Experience with implementing automated data delivery solutions using databricks and Azure 
• Help define access controls, sensitive data handling, and governance standards using Unity Catalog and Databricks best practices. 

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED 

• 4+ years in data engineering or related roles. 
• Expert-level Python and advanced SQL (PostgreSQL/Spark-SQL). 
• Production experience with Databricks, Spark (batch & streaming), and Delta Lake. 
• Proven success configuring and securing Azure data services (Storage, Networking). 
• Hands-on with REST/Graph APIs and real-time data ingestion pipelines 
• Strong communication skills and a track record of owning mission-critical data systems. 

PREFERRED SKILLS AND ABILITIES 

• Bachelor’s or Master’s in Computer Science, Data Engineering, or related field. 
• Azure certifications (DP-203, AZ-305) or Databricks Data Engineer Professional. 
• Experience with BI tools (Tableau / Power BI) and excel 
• Familiarity with Azure VMs and SSRS 

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $125,000 - $140,000 depending on experience.

BENEFITS:

• Medical, Dental, Vision, Life Insurance
• 401k with match, EAP, PTO, and paid holidays

#LI-VB1 #HYBRID

#LI-Hybrid #LI-VB1

#LI-Hybrid #LI-VB1

With 125+ locations across 35+ states, Sono Bello is rapidly scaling, and our Talent Team plays a critical role in fueling that growth. We’re looking for a results-driven Corporate Recruiter to own and drive hiring for our sales and leadership teams nationwide.

This is not a transactional recruiting role. This is a high-impact, consultative, performance-driven position where you act as a strategic partner to the business, influence hiring decisions, and directly impact revenue through the talent you bring in.

What You’ll Do

• Own full-cycle recruiting for high-impact sales and leadership roles, from sourcing through close
  • Operate like a sales leader in talent acquisition, building pipelines, creating urgency, and closing top talent
  • Partner closely with executives and Area Leaders to align on hiring strategy, business needs, and performance expectations
  • Drive a high-volume, high-quality pipeline with a focus on speed, consistency, and results
  • Proactively source and engage passive candidates using LinkedIn Recruiter and other tools
  • Lead structured, consultative screens to assess performance, grit, and leadership capability
  • Manage and influence the interview process to ensure alignment, momentum, and strong decision-making
  • Deliver a white-glove candidate experience while maintaining a strong focus on outcomes and close rates
  • Own offer strategy and closing, handling objections, creating urgency, and securing top talent
  • Maintain clean, consistent data in Greenhouse to ensure visibility, reporting, and accountability
  • Act as a brand ambassador for Sono Bello, representing our culture, expectations, and growth opportunity

Who You Are

• You think like a sales leader first, recruiter second- you know how to drive outcomes and close
  • You’re competitive, results-driven, and thrive in a high-performance environment
  • You’re a true hunter- you don’t wait for candidates, you go get them
  • You build strong relationships quickly and influence at all levels
  • You move with urgency and manage multiple priorities without losing momentum
  • You’re confident, direct, and comfortable pushing for decisions and accountability
  • You have high EQ and strong business acumen- you understand people, performance, and what “great” looks like

Requirements

• Minimum of 3 years of full-cycle recruiting experience supporting non-technical roles, ideally in sales and leadership
  • At least 1 year of experience in a sales or performance-based environment
  • Experience recruiting in a high-volume, metrics-driven environment (time-to-fill, pipeline management, etc.)
  • Proven ability to source and engage passive candidates (LinkedIn Recruiter or similar tools)
  • Experience using an ATS to manage workflows, scorecards, and data integrity (Greenhouse strongly preferred)
  • Experience partnering with hiring leaders and influencing hiring decisions
  • Ability to manage multiple requisitions and priorities in a fast-paced environment
  • Bachelor’s degree
  • Must be based in the greater Seattle area
  • Hybrid schedule: Mon/Tue/Thur in-office (Bellevue), Wed/Fri remote

Compensation & Benefits

• Compensation range: $65,000 – $85,000, depending on experience
  • Medical, Dental, Vision, Life Insurance
  • 401K with match, EAP, PTO, and paid holidays

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

A career at Sono Bello means being part of a dynamic and high-energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

The Associate PM assists the Practice Manager in overseeing the delivery of our trusted brand of service, the Sono Bello patient experience, and the smooth and efficient operations of a Center's daily business activities. The Associate PM partners with the Practice Manager to share in the responsibility for the performance and satisfaction of team members along with the delivery of business results within the center. The Assoc PM role is a developmental role with the goal of becoming a fully qualified Practice Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to the following):

• Oversee and support the day-to-day activities in an accredited out-patient surgical facility, delivering the Sono Bello patient experience, efficiently running of center operations, and building an outstanding team member culture.
  
  
• Fluency in and joint responsibility for, the adherence to our policies, procedures, and AAAHC guidelines for operation.
  
  
• Ability to engage patients to ensure a quality interaction across their entire journey; ensuring timely resolution of any missteps, partnering with the Patient Experience Team if escalation occurs.
  
  
• Along with the PM, own and execute new initiatives, policies, product, and procedural changes/introductions as launched through the National Support Center (Corporate Headquarters).
  
  
• Ability to build and champion action and development plans across team members within center to achieve company goals in a highly dynamic environment.
  
  
• Delivers an outstanding Center business scorecard with a deep understanding of the metrics and drivers of performance.
  
  
• Shares responsibility for the appropriate submission timeliness, accurate tracking, auditing, and reporting for the center, this includes but is not limited to; surgical note compliance, invoicing, bank deposits, payroll, logs, Patient Charts incidence reports, etc.
  
  
• Maintaining proper security of in-house medications as dictated by policy.
  
  
• Assure that the office’s physical facilities are properly always maintained and in excellent condition for patients.

• Work with the National Support Facilities Team and Property MGMT to ensure Sono Bello’s facilities meet the appropriate standards.
  
  
• Ensure efficient and accurate clinician and front desk team member scheduling, with appropriate expertise across required technology platforms and tools.
  
  
• Able to provide coverage as needed for staff members in a back-up capacity, across both front desk and clinical team members (understanding work activity limitations with required clinical licensing).
  
  
• Accountable, along with the PM, for overtime hours and maintaining staffing levels necessary to maintain the mandated standard of care, especially during end of the month.
  
  
• Ability to communicate with the governing body, executive management, surgeons, supporting functions and center employees through regular discussions, meetings, and visual demonstrations.
  
  
• Ability to resolve issues in a real-time environment, such as employee relations, customer service, ordering or materials requisitions, financial issues, patient complaints, etc.
  
  
• Facilitate and assure top quality communication among patients, surgeons, employees, and National Support staff.
  
  
• Share responsibility for the confidentiality, security, and physical safety of patient and clinical records as well as the timely retrieval of individual records upon request. Always ensure patient confidentiality and HIPPA compliance.
  
  
• Supervise the secure collection, processing, maintenance, storage, and appropriate access to and usage of clinical records.
  
  
• Assure that patients, team members, and surgeons are always treated with appropriate respect as dictated by Sono Bello’s Rights and Responsibilities document and Sono Bello standards.
  
  
• Provide a timely and organized recruiting experience for potential new team member candidates in tandem with the National Support Talent Team.
  
  
• Work with HR, the corporate risk manager, and credentialing manager (for medically licensed staff members) to ensure that all new hire paperwork is completed on time and accurately and align initial training plans with the appropriate
  
  
• Team Member Experience (TMX) lead prior to the new team members start date.
  
  
• Along with the PM, ensure timely and accurate performance reviews are completed and development plans and progressive discipline policies are consistently administered and enforced in partnership with HR.
  
  

SUPERVISORY RESPONSIBILITIES (including but not limited to the following):
This position assists the Practice Manager in the supervision of Team Members (including front desk, physicians, registered nurses, medical assistants, licensed practical nurses and consultants). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
BA/BS Degree or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES
Possess experience or ability to perform audits utilizing established standards and systems, with the ability to communicate results and deficiencies in a manner that will impact outcomes. Must be proficient with MS Office and can learn a variety of computer operating systems. Ability to handle sensitive and confidential matters in an appropriate way.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals, and technical journals. Ability to write reports, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or employees of the organization.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to conduct analysis of data from differing data sources with the ability to infer and summarize results. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires using the telephone and computer while communicating with internal and external customers and vendors. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type. Specific vision abilities required by this job include close vision. Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time. Employee may need to lift up to 20 pounds on occasion.

WORK ENVIRONMENT
This position works in an office environment. The noise level in the work environment is usually quiet to moderate as compared to a private office with light traffic and computer printers. Must be able to travel 1-2 week per quarter to other Sono Bello offices.

#LI-LD1

The Registered Nurse is responsible for delivering excellent patient care first and foremost, coordinating and ensuring a safe and compliant working environment, assisting in surgical procedures, ensuring accurate and complete patient charting, conducting pre- and post-operative visits, and fostering a spirit of teamwork. 

 
Qualifications: 

• A.D.N. or B.S.N. required; active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• Current ACLS certification 

• Proficient in MS Office and EMR systems 

 
Key Responsibilities:  
Patient Care & Clinical Duties: 

• Conduct pre/post-op assessments, patient education, and wound evaluations 

• Support physicians during procedures; monitor patient vitals and safety 

• Administer and document medications; monitor lidocaine use and antibiotic prophylaxis 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

 
Safety, Compliance & Infection Control: 

• Leads emergency drills, maintains Banyan Stat Kit and AED checks 

• Enforces HIPAA, PHI protections, and proper documentation 

• Conducts narcotic counts and monitors medication security 

 
Quality & Records Management: 

• Maintains accurate and timely patient records in compliance with AAAHC 

• Participates in QA/QI initiatives and peer reviews 

• Ensures timely documentation, incident reporting, and follow-ups 

 
Leadership & Communication: 

• Assists with RN/LPN interviews and staff evaluations 

• Educates staff on safety protocols and clinical procedures 

• Collaborates with Practice Manager to ensure adequate medical staffing 

 
Operational Support: 

• Maintains sterile field and proper OR setup 

• Oversees equipment sterilization, stock levels, and clinic readiness 

• Completes daily/weekly logs and inspections per protocol 

 
Physical Requirements: 

• Able to lift 25 lbs., stand/walk for extended periods 

• Visual/hearing acuity and stress tolerance required 

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

*Applicants must reside in the state of Nevada to be considered for this role.

Are you seasoned in supervising a team comprising of at least five members? If you are eager to tackle a new leadership role that emphasizes crafting an outstanding patient experience, and if you have a knack for inspiring team members to surpass their goals, our Patient Ambassador Center Supervisor vacancy could be your next professional leap! The role entails managing a group of Patient Ambassadors (PAs), evaluating their performance, and offering precise, constructive, and encouraging feedback to enhance their effectiveness.

The ideal applicant will have excellent communication skills, both orally and in writing, and the capacity to lead and inspire team members with ease. As an active Supervisor, the candidate will also undertake all Patient Ambassador duties, which include, but are not limited to, responding to prospective patient inquiries, and arranging consultations for eligible patients with our local centers via email, chat, and both inbound and outbound phone calls.

Core Duties

• Develop realistic yet challenging objectives for both individuals and the team.
• Facilitate the integration of new team members by fostering a supportive atmosphere and showing a readiness to contribute to their success.
• Address inquiries, offer direction and feedback, and position each team member for achievement.
• Supervise, monitor, evaluate, and assess Patient Ambassador performance to guarantee compliance with quality benchmarks and positive patient experience.

• Assess and participate in the execution of performance management for team members.

• Compile and present monthly, quarterly, and yearly reports on results and team member performance to management.
• Uphold strict compliance with attendance policies and manage attendance documentation, which encompasses rectifying timecard discrepancies (unrecorded clock-ins and outs, entries for unexpected absences), logging attendance, and approving timecards for payroll.
• Review email and Teams written correspondence
• Collaborate with peers on initiatives and creative ideas for growth potentials
• Provide notification of consistent errors or opportunities to the management team
• Regularly conduct coaching sessions with team members to establish and review goals.
• Exude confidence and become a subject matter expert on contact center operations and protocols.
• Manage and bolster daily operations of the contact center, including taking on the role of a Patient Ambassador.
• Committed to delivering outcomes.
• Capable of adapting swiftly to the evolving demands of a dynamic enterprise.
• Assumes responsibility for both achievements and areas needing improvement.
• Consistently treats others with respect and dignity.
• Exhibits prudent decision-making.

Qualifications

• Candidates with over 18 months of supervisory experience in a call center or a similar role with quantifiable targets are highly favored.
• Those with a history of leading a team of at least 5 individuals will be given priority.
• Candidates with a background in overseeing remote teams will be given preferential consideration.
• Proven record of accomplishment in evaluating staff performance, including rating against key performance indicators, making data driven decisions, and ensuring accountability in achieving established goals.
• Essential customer service background.
• Ability to lead with a team-player attitude that is motivated by collaboration.
• Competent in preparing and delivering consistent written and verbal performance reports to management.
• Technologically adept, with familiarity in telephone systems, dual-screen operations, and relevant software applications.
• Fluent in English, with proficiency in both written and verbal communication.
• The ability to use analytical skills to solve real-world problems and handle varied factors in situations that lack uniform rules.
• Practical experience with MS Office suite.
• Understanding of performance evaluation techniques.
• Exceptional communication skills, both in writing and speaking, along with negotiation expertise.
• Driven to achieve results, especially in a sales-oriented organization.
• Strong organizational and leadership capabilities.
• Able to maintain composure and efficiency in high-pressure situations.

Training Schedule will be Mon-Fri, 7:30am to 4:30pm PST.

Sono Bello will provide all equipment before the first day of employment. You will need to be set up in a private, quiet workspace.

*Applicants must reside in the state of Nevada to be considered for this role.

Are you seasoned in supervising a team comprising of at least five members? If you are eager to tackle a new leadership role that emphasizes crafting an outstanding patient experience, and if you have a knack for inspiring team members to surpass their goals, our Patient Ambassador Center Supervisor vacancy could be your next professional leap! The role entails managing a group of Patient Ambassadors (PAs), evaluating their performance, and offering precise, constructive, and encouraging feedback to enhance their effectiveness.

The ideal applicant will have excellent communication skills, both orally and in writing, and the capacity to lead and inspire team members with ease. As an active Supervisor, the candidate will also undertake all Patient Ambassador duties, which include, but are not limited to, responding to prospective patient inquiries, and arranging consultations for eligible patients with our local centers via email, chat, and both inbound and outbound phone calls.

Core Duties

• Develop realistic yet challenging objectives for both individuals and the team.
• Facilitate the integration of new team members by fostering a supportive atmosphere and showing a readiness to contribute to their success.
• Address inquiries, offer direction and feedback, and position each team member for achievement.
• Supervise, monitor, evaluate, and assess Patient Ambassador performance to guarantee compliance with quality benchmarks and positive patient experience.

• Assess and participate in the execution of performance management for team members.

• Compile and present monthly, quarterly, and yearly reports on results and team member performance to management.
• Uphold strict compliance with attendance policies and manage attendance documentation, which encompasses rectifying timecard discrepancies (unrecorded clock-ins and outs, entries for unexpected absences), logging attendance, and approving timecards for payroll.
• Review email and Teams written correspondence
• Collaborate with peers on initiatives and creative ideas for growth potentials
• Provide notification of consistent errors or opportunities to the management team
• Regularly conduct coaching sessions with team members to establish and review goals.
• Exude confidence and become a subject matter expert on contact center operations and protocols.
• Manage and bolster daily operations of the contact center, including taking on the role of a Patient Ambassador.
• Committed to delivering outcomes.
• Capable of adapting swiftly to the evolving demands of a dynamic enterprise.
• Assumes responsibility for both achievements and areas needing improvement.
• Consistently treats others with respect and dignity.
• Exhibits prudent decision-making.

Qualifications

• Candidates with over 18 months of supervisory experience in a call center or a similar role with quantifiable targets are highly favored.
• Those with a history of leading a team of at least 5 individuals will be given priority.
• Candidates with a background in overseeing remote teams will be given preferential consideration.
• Proven record of accomplishment in evaluating staff performance, including rating against key performance indicators, making data driven decisions, and ensuring accountability in achieving established goals.
• Essential customer service background.
• Ability to lead with a team-player attitude that is motivated by collaboration.
• Competent in preparing and delivering consistent written and verbal performance reports to management.
• Technologically adept, with familiarity in telephone systems, dual-screen operations, and relevant software applications.
• Fluent in English, with proficiency in both written and verbal communication.
• The ability to use analytical skills to solve real-world problems and handle varied factors in situations that lack uniform rules.
• Practical experience with MS Office suite.
• Understanding of performance evaluation techniques.
• Exceptional communication skills, both in writing and speaking, along with negotiation expertise.
• Driven to achieve results, especially in a sales-oriented organization.
• Strong organizational and leadership capabilities.
• Able to maintain composure and efficiency in high-pressure situations.

Training Schedule will be Mon-Fri, 7:30am to 4:30pm PST.

Sono Bello will provide all equipment before the first day of employment. You will need to be set up in a private, quiet workspace.

The Registered Nurse is responsible for delivering excellent patient care first and foremost, coordinating and ensuring a safe and compliant working environment, assisting in surgical procedures, ensuring accurate and complete patient charting, conducting pre- and post-operative visits, and fostering a spirit of teamwork. 

 
Qualifications: 

• A.D.N. or B.S.N. required; active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• Current ACLS certification 

• Proficient in MS Office and EMR systems 

 
Key Responsibilities:  
Patient Care & Clinical Duties: 

• Conduct pre/post-op assessments, patient education, and wound evaluations 

• Support physicians during procedures; monitor patient vitals and safety 

• Administer and document medications; monitor lidocaine use and antibiotic prophylaxis 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

 
Safety, Compliance & Infection Control: 

• Leads emergency drills, maintains Banyan Stat Kit and AED checks 

• Enforces HIPAA, PHI protections, and proper documentation 

• Conducts narcotic counts and monitors medication security 

 
Quality & Records Management: 

• Maintains accurate and timely patient records in compliance with AAAHC 

• Participates in QA/QI initiatives and peer reviews 

• Ensures timely documentation, incident reporting, and follow-ups 

 
Leadership & Communication: 

• Assists with RN/LPN interviews and staff evaluations 

• Educates staff on safety protocols and clinical procedures 

• Collaborates with Practice Manager to ensure adequate medical staffing 

 
Operational Support: 

• Maintains sterile field and proper OR setup 

• Oversees equipment sterilization, stock levels, and clinic readiness 

• Completes daily/weekly logs and inspections per protocol 

 
Physical Requirements: 

• Able to lift 25 lbs., stand/walk for extended periods 

• Visual/hearing acuity and stress tolerance required 

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

Location/Schedule: This position is based onsite at our Corporate Office in Bellevue, WA, for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Brand & Digital Advertising Leadership
•    Serve as the brand champion, ensuring a compelling, consistent, and differentiated brand narrative across all paid, owned, and earned channels.
•    Translate brand strategy into digital advertising, content, and channel strategies, creating optimized, data-driven, omni-channel consumer experiences.
•    Lead brand expression across high-impact digital platforms, including paid social, programmatic display, online video/CTV, search, and CRM, in addition to traditional media.

Creative Strategy, Testing & Optimization
•    Lead creative development across all advertising and marketing assets, with a strong emphasis on digital ad formats, video, landing pages, and conversion-focused experiences.
•    Oversee creative testing frameworks, including multivariate testing, to optimize messaging, formats, and visuals for performance across national, regional, and local levels.
•    Partner with media teams to ensure creative and media strategies are tightly aligned for maximum ROI.

Agency & Partner Management
•    Manage and inspire internal creative teams and external agency partners, including creative, digital, media, PR, and influencer agencies.
•    Oversee development and ongoing optimization of content and user experience for sonobello.com and service-specific microsites, ensuring alignment with brand and conversion goals.
•    Ensure agency partners are leveraging best-in-class digital advertising practices, emerging platforms, and evolving consumer behaviors.

Digital Growth, Social & Emerging Channels
•    Lead expansion of paid social, influencer, ambassador, and digital video strategies to accelerate growth in emerging and priority consumer segments.
•    Collaborate with PR, social, and reputation management teams to ensure brand storytelling and consumer engagement are consistent and performance oriented.
•    Stay ahead of digital trends, platforms, and technologies to continuously evolve Sono Bello’s digital advertising approach.

Analytics, Measurement & Performance Management
•    Develop and maintain a predictable rhythm of reporting on brand health, digital advertising performance, creative effectiveness, and media efficiency.
•    Establish KPIs and dashboards that connect brand investment to business outcomes, including awareness, engagement, lead quality, and conversion.
•    Apply insights to continuously refine creative, messaging, and channel strategies.

Cross-Functional Collaboration
•    Partner with operations, medical, regional marketing, and executive leadership to translate national brand strategies into localized, digitally enabled executions that drive patient acquisition.
•    Help develop and evolve a cohesive brand architecture that aligns master brand, services, and extensions to reinforce the Sono Bello mission.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

Education & Experience
•    Bachelor’s degree required; MBA preferred.
•    8+ years of experience in Brand Marketing with a strong focus on Digital Advertising, Performance Marketing, E-Commerce, or Retail.
•    6+ years leading marketing teams, creative teams, and agency partners.
•    Demonstrated experience managing large-scale digital advertising budgets and performance optimization.

Core Competencies
•    Deep expertise in omni-channel and digital advertising, including paid social, search, online video/CTV, programmatic, and CRM, integrated with TV and audio.
•    Strong understanding of marketing analytics, attribution, and financial metrics used to manage and optimize marketing investments.
•    Proven ability to take programs from insight and strategy through execution, testing, optimization, and measurement.
•    Exceptional creative judgment with a strong point of view on digital storytelling and performance-driven creative.
•    Demonstrated success in testing and optimizing creative assets at national, regional, and local levels.

Leadership & Attributes
•    Highly analytical and strategic, with the ability to blend data-driven insights and creative intuition.
•    Strong creative leadership and management skills.
•    Passion for digital marketing and a continuous desire to grow digital acumen.
•    Proven people leader with a track record of talent development and engagement.
•    Collaborative, adaptable, and comfortable operating in a fast-paced, evolving environment.
•    Results-oriented with a strong bias toward action and accountability.
•    High integrity, intellectual curiosity, and commitment to excellence.

WORK ENVIRONMENT: 
Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

COMPENSATION:

• At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $174,000 - $217,000 + Bonus.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP

Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals.

The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with strong negotiation and closing skills, capable of addressing objections effectively in a face-to-face consultative setting.

Primary Responsibilities:

• Meet with new and returning patients to understand their goals and guide them toward the appropriate treatment plan, partnering with the surgical team (Doctor) as the next step in their transformation journey.

• Educate patients on our unique approach, available procedures, process expectations, and financing/payment options.

• Coordinate timely follow-up with both the in-center clinical team and the patient to ensure a seamless, positive experience before and after the procedure.

• Build and manage a strong patient pipeline, including proactive follow-up with prospective patients.

• Serve as a leader within your center, keeping the team informed, engaged, and focused on delivering an exceptional patient experience.

What We’re Looking For:

• A proven track record of sales success (3+ years) in a high-energy, fast-paced environment.

• Experience in one-on-one consultative selling—especially in aesthetics (e.g., plastic or cosmetic surgery, skincare, hair restoration, or laser treatments)—is highly valued.

• Ability to quickly build rapport, understand patient needs, and create urgency that drives action.

• Strong interpersonal skills to foster effective relationships with patients, physicians, and team members.

• Self-motivated, accountable, and driven to exceed goals and manage KPIs for strong financial results.

• Maintains professionalism and composure under pressure.

• Exceptionally organized, detail-oriented, and able to juggle competing priorities with ease.

• Positive outlook and a passion for what we do!

• Required to work the last three business days of the month, per our time off guidelines.

Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

The compensation package includes:

• $50,000.00 – $60,000.00 base salary

• Overtime and overtime premium

• Uncapped bonus based on KPI and goal achievement

• Total compensation ranges between $160,000.00 – $250,000.00 annually

#LI-Onsite

Location- 1 Hollow Ln Suite 100 New Hyde Park, NY 11042

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-LD1

This position is a hybrid work schedule in Chicago.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member has the opportunity to make a meaningful difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 125+ locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

Sono Bello is America's top cosmetic surgery specialist, with 150+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. 

The Senior Manager, Web Program Management, is responsible for leading the execution and optimization of Sono Bello’s web initiatives to support patient acquisition, lead generation, and conversion. This role, reporting to the Director of Digital Product, partners closely with Sales, Marketing, Tech, Operations, and external agencies to deliver high-quality, scalable web experiences that align with business goals and enhance the patient journey. 

This is a highly cross-functional role focused on program delivery, operational excellence, and continuous improvement of web performance. 

KEY RESPONSIBILITIES:

• Work with the Digital Product Director to define strategic priorities and implement the web roadmap
• Collaborate with the Digital Product Director to scope out and build AI agent solutions into the workflows to streamline the operations and drive efficiency 
• Lead cross-functional teams (Sales, Marketing, Tech, Operations, and external agencies) to deliver web initiatives on time and within scope 
• Manage execution of key projects, including website maintenance/enhancements, CMS updates, listing management, and feature releases 
• Drive ongoing website optimization through testing, personalization, SEO, and UX improvements to improve lead generation and conversion 
• Establish and manage program processes, including intake, prioritization, timelines, and resource coordination 
• Track and report on KPIs such as traffic, engagement, and conversion; provide insights and recommendations for improvement 
• Conduct research and data analyses to support assessment of strategic web opportunities 
• Identify risks, dependencies, and delivery challenges; proactively manage issue resolution and escalate when appropriate 
• Partner with Legal to ensure web content meets healthcare regulatory standards 
• Coordinate with external agencies and vendors to support the successful execution of web initiatives 

QUALIFICATIONS:

• 8+ years of experience in web program management, digital product management, or marketing operations 
• Bachelor’s degree in Business, Marketing, or a related field 
• Proven experience delivering cross-functional web or digital initiatives in a fast-paced environment 
• Knowledge of web technologies (e.g., HTML, CSS), CMS platforms (e.g., WordPress, Unbounce, Adobe Experience Manager), and analytics tools (e.g., GA4) 
• Familiarity with A/B testing, SEO, and conversion rate optimization 
• Ability to manage multiple projects and priorities with strong attention to detail 
• Strong communication and stakeholder management skills 
• Experience in healthcare, retail, or service-based industries is a plus 

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $128,000 - $160,000 depending on experience.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays

#LI-VB1 #Remote

#LI-Hybrid #LI-VB1

#LI-Hybrid #LI-VB1

Hybrid work schedule in Chicago.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

We’re searching for a proven digital marketing leader to elevate our performance across paid search, social, display, and new media channels. As Senior Manager, Digital Paid Media, you’ll blend data, technology, and creativity to drive measurable growth reaching the right audience with the right message at the right time.

This role sits within our Acquisition Marketing team and is pivotal in shaping how Sono Bello attracts and attracts new patients. You’ll define strategy, partner closely with our media agency, and stay hands-on in the details from campaign setup to data tracking, ensuring seamless execution.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

• Lead digital media strategy and execution across paid channels to deliver qualified leads and patient growth.
• Partner with our agency to set goals, optimize performance, and hold teams accountable for measurable outcomes.
• Manage budgets, pacing, and channel mix for maximum ROI.
• Build and oversee tagging, tracking, and measurement in partnership with analytics and technology teams.
• Translate marketing goals into actionable media strategies and campaigns that connect directly to revenue outcomes.
• Use data to identify opportunities, optimize performance, and refine targeting.
• Stay hands-on with campaign setup and troubleshooting, comfortable reviewing account structures, implementing tags, and validating tracking.
• Collaborate closely with creative, content, and video marketing partners to align messaging and audience strategies.
• Lead testing and experimentation to improve conversion, attribution, and channel efficiency.
• Regularly report performance insights, learnings, and recommendations to senior marketing leadership.
• Help establish best practices, workflow, and process as we continue building out our acquisition marketing function.

EDUCATION AND EXPERIENCE REQUIRED:

• 7–10+ years in performance marketing or digital media, ideally with experience managing both in-house and agency teams.
• Strong hands-on experience with Google Ads and Meta Ads Manager, and solid understanding of display and programmatic platforms.
• Technical fluency with Google Tag Manager, conversion tracking, pixels, and data layer setup.
• Proven track record improving performance in lead generation or e-commerce campaigns.
• Deep analytical skills and comfort with tools like GA4, Looker Studio, or Power BI.
• Strong communicator who can translate complex performance data into clear business insights.
• Experience managing significant budgets and delivering measurable growth outcomes.
• Comfortable working in a fast-paced environment where priorities evolve quickly.
• A mix of strategic perspective and hands-on execution.  You can think big and still get into the details.

WORK ENVIRONMENT:
Hybrid work setting in Chicago.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $121,000 - 152,000 + Bonus.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#Li-AH1

Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals.

The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with strong negotiation and closing skills, capable of addressing objections effectively in a face-to-face consultative setting.

Primary Responsibilities:

• Meet with new and returning patients to understand their goals and guide them toward the appropriate treatment plan, partnering with the surgical team (Doctor) as the next step in their transformation journey.

• Educate patients on our unique approach, available procedures, process expectations, and financing/payment options.

• Coordinate timely follow-up with both the in-center clinical team and the patient to ensure a seamless, positive experience before and after the procedure.

• Build and manage a strong patient pipeline, including proactive follow-up with prospective patients.

• Serve as a leader within your center, keeping the team informed, engaged, and focused on delivering an exceptional patient experience.

What We’re Looking For:

• A proven track record of sales success (3+ years) in a high-energy, fast-paced environment.

• Experience in one-on-one consultative selling—especially in aesthetics (e.g., plastic or cosmetic surgery, skincare, hair restoration, or laser treatments)—is highly valued.

• Ability to quickly build rapport, understand patient needs, and create urgency that drives action.

• Strong interpersonal skills to foster effective relationships with patients, physicians, and team members.

• Self-motivated, accountable, and driven to exceed goals and manage KPIs for strong financial results.

• Maintains professionalism and composure under pressure.

• Exceptionally organized, detail-oriented, and able to juggle competing priorities with ease.

• Positive outlook and a passion for what we do!

• Required to work the last three business days of the month, per our time off guidelines.

Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

The compensation package includes:

• $50,000.00 – $60,000.00 base salary

• Overtime and overtime premium

• Uncapped bonus based on KPI and goal achievement

• Total compensation ranges between $160,000.00 – $250,000.00 annually

#LI-Onsite

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

This position is based on-site in the Greater Seattle Area.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 125locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable, secure, and aligned with business and regulatory requirements. The IT Manager drives service delivery performance, operational accountability, analytics, and continuous improvement across infrastructure, networking, identity, and endpoint platforms. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for overall IT operations across service desk, infrastructure, networking, and endpoint management 

• Accountable for service performance, including SLA/KPI tracking, operational trend analysis, and ongoing reporting on system, endpoint, and network health 

• Responsible for escalation oversight and resolution of business-critical incidents 

• Ensures consistent onboarding, offboarding, provisioning, and documentation practices across all locations 

• Oversees Azure infrastructure to maintain availability, stability, and cost control 

• Maintains secure and compliant Microsoft 365 services aligned with enterprise standards 

• Responsible for identity lifecycle management within Entra ID, including access governance and conditional access 

• Oversees Intune and Windows Autopilot to ensure standardized and compliant device deployment 

• Ensures enforcement of Zero Trust and endpoint security controls 

• Responsible for network reliability and coordinates vendor support as needed 

• Ensures operational compliance with HIPAA, SOC, and related regulatory requirements 

• Oversees vulnerability management, patch compliance, and audit readiness 

• Drives process improvements and operational efficiency through automation and standardization 

• Provides leadership, mentorship, and performance management for IT staff 

• Manages vendor relationships and supports budgeting and cost oversight 
• Supports operational planning and stabilization of enterprise technology initiatives 

REQUIRED SKILLS AND ABILITIES:

EDUCATION AND EXPERIENCE REQUIRED:

• 7+ years of progressive IT experience with operational leadership responsibilities 

• Experience managing IT operations in a multi-site environment 

• Strong knowledge of Microsoft Azure, Microsoft 365, Entra ID, and Intune 

• Working knowledge of Meraki networking solutions 

• Experience building performance metrics and executive-level reporting 

• Strong analytical, organizational, and communication skills 

• Healthcare or regulated industry experience preferred 
• ITIL, Azure, or Cisco certifications preferred 

WORK ENVIRONMENT:
Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $125,000- $150,000, depending on experience.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays

A career at Sono Bello means being part of a dynamic and high-energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. Sono Bello is a fast-paced small surgery center and we provide our team members advantages that most other medical facilities don’t:

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• Competitive pay and benefits

The Aesthetic Technician is responsible for delivering excellent patient care first and foremost, ensuring proper
execution of body contouring procedures according to policies and training, meeting key performance indicators, and fostering
a spirit of teamwork.

Duties and Responsibilities:

• Embodies the Sono Bello Mission Statement and Core Values by ensuring our patients’ safety and
  experience are the top priority, working with integrity, continually evolving, learning, and collaborating as
  a team to create a challenging and rewarding culture.
• Executes and ensures strict HIPAA protocol.
• Achieves key metrics including monthly sales, upsell targets, and productivity goals. Practices good patient
  lead management, contact, and outreach practices as needed.
• Reviews paperwork thoroughly prior to procedure to ensure current medical history, physical
  exam, current medication history, and other required elements are present.
• Performs treatments per company policy and procedure (provided upon hire and available
  thereafter).
• Ensures delivery of patient care in an environment that optimizes patient safety and reduces the
  likelihood of medical/health care errors
• Recognizes the need to elevate care to RN and/or Physician for resolution.
• Demonstrates knowledge of standard precautions, hand hygiene, transmission-based precautions, and
  personal protective equipment.
• Practices Quality Improvement measures according to QI policy and AAAHC guidelines.
• Comprehends Sono Bello’s electronic tracking tools and databases. Must be well-informed on updated
  content and materials therein.
• Establishes and maintains a secure knowledge and understanding of all policies, procedures, and
  associated forms. Policies, procedures, and forms are subject to change and an Aesthetic Technician
  must be current on all changes regarding forms.
• Assumes responsibility for the successful completion of initial and annual training requirements.
• Attends and participates in scheduled clinic and corporate meetings including staff education, in-services,
  and clinic staff meetings.
• Provides back-up support for other administrative staff as necessary.
  
  

ADDITIONAL SKILLS AND RESPONSIBILITIES:

• Laser Safety; Understands where lasers are being used and that access to these areas should be controlled.
• Must be proficient in basic computer skills and utilization of MS Office Suite.
• Must maintain BLS certification.
• Ability to read and interpret documents such as safety rules, operating and maintenance
  instructions and procedure manuals.
• Ability to write reports and correspondence.
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

This position is open to remote candidates located within the United States (Must be authorized to work in the US).

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

Serve as a senior individual contributor responsible for maintaining, enhancing, and improving an existing OutSystems 11 application that supports critical business operations. Partner closely with project management and business stakeholders to translate priorities into practical technical solutions, improve application maintainability and architecture, reduce architectural and operational overhead, and help shape the roadmap for future features. This role is hands on, with senior level expectations for solution design, code quality, mentoring, and application ownership.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

• Design, build, test, and deliver enhancements and maintenance changes for an existing OutSystems 11 application, ensuring solutions are reliable, supportable, and aligned with business priorities.
• Own technical design decisions for the application, including module structure, data flows, integration patterns, and maintainability improvements that reduce technical debt and improve long term application health.
• Support production needs for the application, including troubleshooting defects, diagnosing root causes, and developing hotfixes when necessary to restore or protect business operations.
• Identify and execute opportunities to improve performance, reliability, observability, and overall operational efficiency of the platform, including reduction of architectural and operational overhead where appropriate.
• Optimize application and database performance through strong engineering practices, including SQL Server query tuning, efficient data access patterns, regression prevention, and disciplined release quality.
• Provide senior level technical leadership through code reviews, design reviews, mentoring, and practical guidance that helps other developers improve quality, consistency, and delivery confidence.
• Partner with project management and business stakeholders to clarify requirements, evaluate tradeoffs, sequence work, and create pragmatic implementation plans for future features and platform improvements.
• Design and support integrations with internal and external systems using REST APIs and sound integration patterns, with event driven design experience considered a strong plus.
• Contribute to engineering standards for OutSystems development, including documentation, code organization, release discipline, and support readiness for a business-critical enterprise application.
• Communicate progress, blockers, and technical risks clearly, and maintain useful technical documentation that supports ongoing ownership of the application.
• Help establish a sustainable path for future development by balancing short term business needs with long term maintainability, scalability, and platform evolution.
• Technical writing, stakeholder management, solution ownership, performance troubleshooting, practical system design, and thoughtful code and design review.

REQUIRED SKILLS AND ABILITIES:

• Demonstrated senior level experience delivering and supporting business critical applications, with direct professional experience developing in OutSystems 11 required. Practical depth and track record matter more than a fixed number of years.
• Strong experience enhancing and maintaining existing enterprise applications, including solution design, debugging across application and data layers, and making sound tradeoffs in a fast-moving delivery environment.
• Hands on expertise with OutSystems 11 development, including building and modifying modules, working within platform guardrails, troubleshooting issues, and improving maintainability and performance of existing applications.
• Strong experience with REST API integrations. Experience with event driven design is a significant plus.
• Strong SQL Server skills, including query optimization and performance tuning in support of application responsiveness and stability.
• Practical experience partnering directly with business stakeholders and project managers to turn needs into clear technical solutions.
• Strong written and verbal communication, sound judgment, and the ability to lead through influence, design clarity, and execution.
• Healthcare experience is a plus, especially work involving electronic medical records or adjacent regulated workflows.

WORK ENVIRONMENT: 
Work fully remote

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $109,000 - $136,000 depending on experience.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays

#LI-VB1 #Remote

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

This position is based on-site in the Greater Seattle Area.

The PAC Operations Intern works across three core areas of the Patient Ambassador Center: supporting the logic and technology of how patient contacts flow, building and maintaining reference materials and documentation used by the team, and helping translate quality observations into training content. This is a hands-on role well suited for someone who is organized, curious, creative, and interested in how a high-volume, patient-facing team works; including the technology, data, and strategy that power the 24/7 operation.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

Data Accuracy & Reporting Integrity: Support the team in ensuring that patient contacts are correctly tracked, categorized, and attributed to the right media sources within our Contact Center as a Service (CCaaS) platform. This includes maintaining and auditing Point of Contact (POC) and Skill configurations, keeping change logs current, and performing data analysis to surface discrepancies or trends in contact volume and routing.

Documentation & Knowledge Base Development: Capture how the team operates, through observation, shadowing, and conversations, and convert that into written SOPs, reference articles, and resource materials. Audit existing documentation for accuracy and update or archive anything outdated.

Quality & Learning Support: Review call recordings and quality findings to identify patterns, skill gaps, and strong examples. Use those insights to help create and maintain training content — including course materials, assessments, and a library of real call examples — within the company’s learning management system.

REQUIRED SKILLS AND ABILITIES:

Data Accuracy & Reporting Integrity: Support the team in ensuring that patient contacts are correctly tracked, categorized, and attributed to the right media sources within our Contact Center as a Service (CCaaS) platform. This includes maintaining and auditing Point of Contact (POC) and Skill configurations, keeping change logs current, and performing data analysis to surface discrepancies or trends in contact volume and routing.

Documentation & Knowledge Base Development: Capture how the team operates, through observation, shadowing, and conversations, and convert that into written SOPs, reference articles, and resource materials. Audit existing documentation for accuracy and update or archive anything outdated.

Quality & Learning Support: Review call recordings and quality findings to identify patterns, skill gaps, and strong examples. Use those insights to help create and maintain training content — including course materials, assessments, and a library of real call examples — within the company’s learning management system.

EDUCATION AND EXPERIENCE REQUIRED:

Currently enrolled in an accredited college or university program. Business, Communications, Marketing, Operations, Healthcare Administration, Information Systems, or a related field preferred. No prior professional experience required. Strong written communication skills and attention to detail are essential. Must be comfortable working independently on defined tasks and engaging with team members across departments to gather information

WORK ENVIRONMENT:
Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

 COMPENSATION:

This is a non-exempt position with an hourly range of $20.00 hour, depending on experience.

BENEFITS:

This internship is a temporary learning opportunity. Please note that interns at Sono Bello are not eligible for company benefits, including medical, dental, vision, paid time off, or retirement plans. Benefits eligibility is reserved for regular full-time employees.

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

This position is based on-site in the Greater Seattle Area.

SUMMARY

The Marketing Intern will support the development and evolution of Sono Bello’s brand messaging. This role focuses on creating clear, compelling messaging that resonates with both existing and prospective customers. The intern will help generate campaign ideas based on messaging insights and collaborate closely with the marketing team. This position offers hands-on experience in message development, testing, and data-driven marketing, while contributing fresh ideas to strengthen the brand’s impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review and evaluate current messaging across products and channels to ensure consistency and differentiation.
• Execute message testing within the existing framework and help build a messaging playbook for the marketing team.
• Research industry trends to develop new and innovative campaign ideas.
• Assess digital channels and provide recommendations to improve patient experience and brand perception.
• Identify and evaluate influencers or creators to expand reach and engagement.
• Perform additional duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Currently pursuing a degree in Marketing, Communications, Digital Media, or a related field.
• Experience or coursework in messaging development and testing preferred.
• Strong written and verbal communication skills.
• Creative thinker with the ability to generate new ideas.
•  Ability to analyze performance metrics and translate data into actionable insights.
• Regular and reliable attendance is required.

OTHER SKILLS AND ABILITIES

• Must be familiar with Microsoft Office, Canva and able to learn new tools quickly.
• Self-motivated and detail-oriented, with the ability to work independently and in a team environment.

COMPENSATION:

This is a non-exempt position with an hourly range of $20.00 hour, depending on experience.

BENEFITS:

This internship is a temporary learning opportunity. Please note that interns at Sono Bello are not eligible for company benefits, including medical, dental, vision, paid time off, or retirement plans. Benefits eligibility is reserved for regular full-time employees.

#LI-Hybrid #LI-VB1

#LI-Hybrid #LI-VB1

Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.

Key Responsibilities:

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.

Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.

Support Sales Consultants by facilitating consultations and assisting with administrative tasks.

Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.

Collaborate with team members to identify patient success stories for online endorsements.

Assist with patient inquiries and follow-ups, both pre- and post-operative.

Support cross-selling of additional services by preparing quotes and consent forms, as needed.

Required Qualifications:

High school diploma or equivalent; bachelor’s degree preferred.

Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.

Excellent verbal and written communication skills with strong interpersonal abilities.

Ability to multitask and prioritize effectively in a fast-paced environment.

Proficiency with computer systems and software, including Microsoft Office.

Knowledge of medical terminology and procedures (preferred but not required).

Professional demeanor and commitment to providing exceptional client experience.

Compensation & Benefits:

At Sono Bello, we value our team members as the key to our success. We offer:

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.

Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals.

The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with strong negotiation and closing skills, capable of addressing objections effectively in a face-to-face consultative setting.

Primary Responsibilities:

• Meet with new and returning patients to understand their goals and guide them toward the appropriate treatment plan, partnering with the surgical team (Doctor) as the next step in their transformation journey.

• Educate patients on our unique approach, available procedures, process expectations, and financing/payment options.

• Coordinate timely follow-up with both the in-center clinical team and the patient to ensure a seamless, positive experience before and after the procedure.

• Build and manage a strong patient pipeline, including proactive follow-up with prospective patients.

• Serve as a leader within your center, keeping the team informed, engaged, and focused on delivering an exceptional patient experience.

What We’re Looking For:

• A proven track record of sales success (3+ years) in a high-energy, fast-paced environment.

• Experience in one-on-one consultative selling—especially in aesthetics (e.g., plastic or cosmetic surgery, skincare, hair restoration, or laser treatments)—is highly valued.

• Ability to quickly build rapport, understand patient needs, and create urgency that drives action.

• Strong interpersonal skills to foster effective relationships with patients, physicians, and team members.

• Self-motivated, accountable, and driven to exceed goals and manage KPIs for strong financial results.

• Maintains professionalism and composure under pressure.

• Exceptionally organized, detail-oriented, and able to juggle competing priorities with ease.

• Positive outlook and a passion for what we do!

• Required to work the last three business days of the month, per our time off guidelines.

Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

The compensation package includes:

• $50,000.00 – $60,000.00 base salary

• Overtime and overtime premium

• Uncapped bonus based on KPI and goal achievement

• Total compensation ranges between $160,000.00 – $250,000.00 annually

#LI-Onsite

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals.

The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with strong negotiation and closing skills, capable of addressing objections effectively in a face-to-face consultative setting.

Primary Responsibilities:

• Meet with new and returning patients to understand their goals and guide them toward the appropriate treatment plan, partnering with the surgical team (Doctor) as the next step in their transformation journey.

• Educate patients on our unique approach, available procedures, process expectations, and financing/payment options.

• Coordinate timely follow-up with both the in-center clinical team and the patient to ensure a seamless, positive experience before and after the procedure.

• Build and manage a strong patient pipeline, including proactive follow-up with prospective patients.

• Serve as a leader within your center, keeping the team informed, engaged, and focused on delivering an exceptional patient experience.

What We’re Looking For:

• A proven track record of sales success (3+ years) in a high-energy, fast-paced environment.

• Experience in one-on-one consultative selling—especially in aesthetics (e.g., plastic or cosmetic surgery, skincare, hair restoration, or laser treatments)—is highly valued.

• Ability to quickly build rapport, understand patient needs, and create urgency that drives action.

• Strong interpersonal skills to foster effective relationships with patients, physicians, and team members.

• Self-motivated, accountable, and driven to exceed goals and manage KPIs for strong financial results.

• Maintains professionalism and composure under pressure.

• Exceptionally organized, detail-oriented, and able to juggle competing priorities with ease.

• Positive outlook and a passion for what we do!

• Required to work the last three business days of the month, per our time off guidelines.

Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

The compensation package includes:

• $50,000.00 – $60,000.00 base salary

• Overtime and overtime premium

• Uncapped bonus based on KPI and goal achievement

• Total compensation ranges between $160,000.00 – $250,000.00 annually

#LI-Onsite

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.

Key Responsibilities:

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.

Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.

Support Sales Consultants by facilitating consultations and assisting with administrative tasks.

Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.

Collaborate with team members to identify patient success stories for online endorsements.

Assist with patient inquiries and follow-ups, both pre- and post-operative.

Support cross-selling of additional services by preparing quotes and consent forms, as needed.

Required Qualifications:

High school diploma or equivalent; bachelor’s degree preferred.

Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.

Excellent verbal and written communication skills with strong interpersonal abilities.

Ability to multitask and prioritize effectively in a fast-paced environment.

Proficiency with computer systems and software, including Microsoft Office.

Knowledge of medical terminology and procedures (preferred but not required).

Professional demeanor and commitment to providing exceptional client experience.

Compensation & Benefits:

At Sono Bello, we value our team members as the key to our success. We offer:

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-LD1

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

A career at Sono Bello means being part of a dynamic and high-energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. Sono Bello is a fast-paced small surgery center and we provide our team members advantages that most other medical facilities don’t:

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• Competitive pay and benefits

The Aesthetic Technician is responsible for delivering excellent patient care first and foremost, ensuring proper
execution of body contouring procedures according to policies and training, meeting key performance indicators, and fostering
a spirit of teamwork.

Duties and Responsibilities:

• Embodies the Sono Bello Mission Statement and Core Values by ensuring our patients’ safety and
  experience are the top priority, working with integrity, continually evolving, learning, and collaborating as
  a team to create a challenging and rewarding culture.
• Executes and ensures strict HIPAA protocol.
• Achieves key metrics including monthly sales, upsell targets, and productivity goals. Practices good patient
  lead management, contact, and outreach practices as needed.
• Reviews paperwork thoroughly prior to procedure to ensure current medical history, physical
  exam, current medication history, and other required elements are present.
• Performs treatments per company policy and procedure (provided upon hire and available
  thereafter).
• Ensures delivery of patient care in an environment that optimizes patient safety and reduces the
  likelihood of medical/health care errors
• Recognizes the need to elevate care to RN and/or Physician for resolution.
• Demonstrates knowledge of standard precautions, hand hygiene, transmission-based precautions, and
  personal protective equipment.
• Practices Quality Improvement measures according to QI policy and AAAHC guidelines.
• Comprehends Sono Bello’s electronic tracking tools and databases. Must be well-informed on updated
  content and materials therein.
• Establishes and maintains a secure knowledge and understanding of all policies, procedures, and
  associated forms. Policies, procedures, and forms are subject to change and an Aesthetic Technician
  must be current on all changes regarding forms.
• Assumes responsibility for the successful completion of initial and annual training requirements.
• Attends and participates in scheduled clinic and corporate meetings including staff education, in-services,
  and clinic staff meetings.
• Provides back-up support for other administrative staff as necessary.
  
  

ADDITIONAL SKILLS AND RESPONSIBILITIES:

• Laser Safety; Understands where lasers are being used and that access to these areas should be controlled.
• Must be proficient in basic computer skills and utilization of MS Office Suite.
• Must maintain BLS certification.
• Ability to read and interpret documents such as safety rules, operating and maintenance
  instructions and procedure manuals.
• Ability to write reports and correspondence.
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts. 

Qualifications: 

• Graduate of an accredited program; current state licensure required. Active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• ACLS certification required. 

• Proficient in Microsoft Office and electronic health records. 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

Key Responsibilities: 

Patient Care & Clinical Support 

• Assist with pre-op and post-op visits and surgical procedures. 

• Educate patients on pre/post-operative care, recovery bundles, and clinic protocols. 

• Monitor patient responses and escalate concerns to RN or Physician. 

• Maintain clinical documentation and patient confidentiality (HIPAA compliance). 

• Support clinic safety protocols and sterilization procedures. 

Procedural Support 

• Prepare OR setup, patient positioning, and surgical tools. 

• Maintain accurate intraoperative documentation (e.g., Time Out, surgical notes). 

• Support laser safety, drug labeling, and equipment handling. 

• Assist with post-procedure cleaning, dressing application, and patient discharge. 

Administrative & Operational 

• Track and manage medical supplies and equipment. 

• Use Sono Bello tools (Manuals Portal, QM, etc.) for compliance and documentation. 

• Attend staff meetings, trainings, and complete all required certifications. 

• Assist with photography uploads, appointment scheduling, and general clinic duties. 

Additional Expectations: 

• Maintain professionalism, patient rapport, and sound clinical judgment. 

• Understand and enforce OSHA, AAAHC, and company quality standards. 

• Participate in clinic performance goals and KPIs. 

• Stay current on company policies, procedures, and safety manuals. 

Skills & Abilities: 

• Effective communication, documentation, and organizational skills. 

• Competency in infection control, wound assessment, and emergency response. 

• Ability to lift up to 25 lbs., work on feet, and manage high-paced clinical environments. 

• Demonstrated reasoning, math, and problem-solving aptitude. 
  
  

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-AH1

The LPN/LVN supports patient care before, during, and after procedures, assists surgical teams, and ensures safety, compliance, and premium patient experience. This role is central to clinic operations, patient education, and quality improvement efforts.