As a Senior Engagement Manager, Professional Services Sales, you will be a key leader within the Sales organization and work cross-functionally with the Application Modernization Platform (AMP), Professional Services (Delivery), and Customer Success organizations to drive professional services sales and subscription renewals. This is a quota carrying position.

We are looking to speak to candidates who are based in Bengaluru or Gurugram for our hybrid working model.

An ideal candidate will have

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• 7+ years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience owning their own PS quota, pipeline generation, and forecasting
• An understanding of the intersection of AI & Modernization
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Ability to travel up to 20% of the time

Other helpful skills include

• Experience with delivery of professional services (ie. Project Manager/Consultant, Pre-Sales or Sales)
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, Azure, GCP, Kubernetes, Openshift

What you’ll do at MongoDB

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work (SOWs)
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scoping from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

The Challenge 

Senior Managers of Engineering at OneTrust will make long-term strategic and technical contributions. These individuals set strategic goals for the team, hire engineers, and prioritize projects. You'll be involved technically, too. Developing new products, identifying requirements, and executing with excellence. 

Your Mission 

Drive strategic planning and execution while developing key technologies that will enhance OneTrust's long-term, proprietary strategic position. Create new concepts from initial design all the way to market release. 

You Are

Experienced overseeing end-to end-development activities while monitoring reliability and performance of all internal systems and suggesting improvements when required. You will ensure compliance with security regulations while managing software development projects by setting requirements, goals, and timelines. 

• Designing strategies for future development projects based on the company’s overall objectives and resource availability 

• Implementing innovative technologies 

• Coordinating with internal and external stakeholders 

• Providing technical oversight to your team 

• Ensuring projects are delivered according to schedule 

• Good at finding opportunities to improve development processes 

• Experienced building out onboarding and mentoring programs to teach and train other engineers in order to incubate individual and team growth 

Your Experience Includes 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field  

• 12+ years of engineering experience with a strong track record of successful development and delivery of complex, enterprise-class software that results in material market impact 

• Recent experience in development, operations, troubleshooting, and managing teams 

• Understanding of how to operate in a DevOps model 

• Proven critical thinking and advanced analytical skills and qualities 

• Strong consulting skills and tactful conflict management skills 

• Systematic problem-solving approach coupled with a strong sense of ownership and drive 

• System design and architecture experience 

• Design and architecting large complex distributed systems 

• Deep knowledge of data structures and programming 

• Ability to think of various Algorithms, given a problem 

• Solid understanding of agile software development lifecycle 

As a Partner/Channel Sales Engineer, you will scale the technical capabilities of SentinelOne’s partner ecosystem, empowering partner SEs to lead demos and POCs independently. You will drive partner readiness and opportunity conversion through hands-on workshops and cross-functional collaboration. Leveraging your cybersecurity and enablement expertise, you will ensure technical independence and high-impact partner performance.

What will you do?

• Partner Education and Technical Enabelment
• Qualify partner technical resources before investing in enablement, ensuring the right baseline skills and technical commitment.
• Own and maintain a structured enablement tracker for all partner SEs, including skill levels, certifications, and progression plans.
• Design, guide, and support partners in building Centers of Excellence (CoE) labs on the SentinelOne technology platform.
• Uplift partner SE demo capabilities, ensuring confident, end-to-end platform demonstrations mapped to real customer use cases (PSE should co-own with Account SE on complex customer-facing engagement).
• Enable partner SEs on core platform workflows, integrations, and operational best practices.

       Engagement & Weekly Cadence

• Run weekly cadence calls with distributor SEs and Tier-1 partners covering:
• Product updates and roadmap highlights
• Partner-driven POCs tracking and deal progression
• Technical Challenges 
• Lead recurring ThreatOps and “Tech Friday” enablement sessions for partner SEs across the region.
• Deliver hands-on technical workshops, deep dives, and use-case-driven sessions to continuously uplift partner capability.

      Cross-Functional Collaboration & Coverage Management

• Work closely with Account Managers and Direct SEs to align the right partner SE resources to specific opportunities.
• Map and manage the technical resource chain across partner organizations to ensure clear ownership, accountability, and coverage.
• Ensure partner technical engagements align with SentinelOne Channel-focused partners, as defined by the Channel business manager and sales leaders.
• Provide structured feedback to internal teams on partner readiness, skill gaps, and enablement priorities.

     Success Metrics

• Increased partner-led technical independence across demos, POCs, 
• Improved quality, velocity, and conversion of partner-driven opportunities.
• Reduction in escalations caused by partner technical skill gaps.
• Measurable improvement in partner SE enablement scores and certification coverage.
• Strong partner satisfaction and trust in SentinelOne’s technical leadership.

What skills and knowledge should you bring?

• Strong hands-on experience in cybersecurity technologies such as endpoint security, XDR, cloud security, or SOC operations.
• Proven experience enabling or working with channel partners, distributors, or system integrators.
• Ability to translate complex technical concepts into clear, outcome-driven partner guidance.
• Excellent communication and facilitation skills for technical enablement sessions.
• Structured, disciplined approach to tracking enablement progress and partner readiness.
• Comfortable acting as a technical authority and escalation point.
• Builder mindset with a passion for scaling ecosystems. 
• High ownership and accountability for partner success.
• Strong collaboration skills with sales, SEs, and partner leadership.
• Calm under pressure when handling escalations
• Bias for clarity, structure, and repeatable processes.

Why Us?

You will join a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

• Health Insurance
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Employee assistance program
• Gym membership reimbursement
• Wifi/Cell phone reimbursement

Overview:

As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers' success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, combined with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth.

Key Responsibilities:

• Client Relationship Management:
• Build and maintain strong relationships with key clients, serving as their trusted advisor.
• Proactively engage with clients to understand their business objectives and challenges.
• Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns.
• Strategic Account Management:
• Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company.
• Identify opportunities for upselling and cross-selling additional products or services to existing clients.
• Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients.
• Account Health Assessment and Risk Mitigation:
• Assess the health of client accounts by tracking product adoption and usage patterns.
• Identify potential risks to customer satisfaction and retention.
• Develop and implement risk mitigation plans to proactively address issues and minimize churn.
• Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success.
• Customer Advocacy:
• Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights.
• Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives.
• Performance Monitoring and Reporting:
• Track and analyze key performance metrics related to customer satisfaction, retention, and expansion.
• Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management.
• Team Leadership and Mentoring:
• Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals.
• Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred.
• Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must).
• Demonstrated track record of managing complex client relationships and driving customer success initiatives.
• Strong analytical skills with the ability to interpret data and trends to inform decision-making.
• Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences.
• Strategic thinker with a proactive and solution-oriented approach to problem-solving.
• Team player with strong leadership abilities and a passion for mentoring and developing others.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Flexible work arrangements, including remote options.
• Opportunities for professional development and career growth.
• Dynamic and collaborative work environment with a focus on innovation and creativity.

Join our team and make a significant impact on the success of our clients while advancing your career in customer success management!

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Asset Delivery:

• Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales
• Create and maintain diagrams and documentation to support patterns and strategies
• Build templates for proofs of concept and other unique customer engagement demands
• Create and maintain A.I. based delivery and enablement functionality
1. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
2. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
3. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
4. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.
• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

#LI-Hybrid

#P25004_3414284

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist - Identity Governance

As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta Identity Governance(OIG) solutions. You will report to the Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Identity Governance 
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s governance solutions integrate across SaaS, on-premises and disconnected applications
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Asset Delivery:

• Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales
• Create and maintain diagrams and documentation to support patterns and strategies
• Build templates for proofs of concept and other unique customer engagement demands
• Create and maintain A.I. based delivery and enablement functionality
1. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across the Okta and identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
2. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
3. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
4. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Identity Governance & Security Mastery

• Governance, Risk and Compliance Expertise: Deep, hands-on experience with deploying/selling governance solutions not limited to Sailpoint, Saviynt, Oracle Governance, Lumos etc
• Low-code/no-code automation tools: Hands-on experience of using low-code/no-code tools like Zapier or Workato.
• Architecture viability: Ability to translate complex requirements around Joiner-Mover-Leaver flows that account for software rationalization and automation tasks

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Identity Governance
• Experience with other IGA vendors like Sailpoint/Saviynt/Oracle Governance
• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.
• Vibe coding skills with Claude/Vercel.

#P25003_3414281

#LI-Hybrid

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Auth0 and Okta Platforms enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growthAt Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. 

The Okta Technical Account Management Team

The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity

This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem solving strategies and tactics often faced in the role.

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges - through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyze trends, identify areas for improvement, and take action to optimize customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 3+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• Familiarity in the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps both web and native, 
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data. Strong presentation and whiteboarding/diagram skills
• Excellent communication skills with the ability to set expectations, and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behaviour & health metrics across a portfolio of customers
• Ability to work US Time Zone (CST)

#LI-Hybrid

P24644_3389011

FEQ227R53

As a Senior Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems

Reporting to the Field Engineering Manager, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks. 
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 8+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• 8+ years of experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others
• Strong consulting / customer facing experience , working with external clients across a variety of industry markets
• Coding experience in Python, R, Java, Apache Spark™ or Scala
• Experience building distributed data systems
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Available to travel to customers in your region
• Nice to have: Databricks Certification

The Challenge 

We are looking for a Senior Product Manager to join our dynamic and collaborative Product Organization. Senior Product Managers will organize, define, prioritize and lead the execution of a complex product roadmap, usually responsible for more than one product in the product line. Senior Product Managers lead product teams and coach/mentor Product Owners and Product Managers. Senior Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth.  

Your Mission 

• Successful delivery of multiple products within product line
• Act as SME for product while growing knowledge of adjacent products
• Outline product strategy (customer value, competitive position, business value)
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plan with Product Marketing, Sales, and Partner teams
• Set and clearly communicate development objectives, needs, and status of projects to internal stakeholders and customers
• Act as primary escalation point for product line, de‑escalating and communicating

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering or related technical or business field
• 8 – 12 years of relevant experience in an enterprise software development environment
• 4+ years of experience as a Product Manager
• Experience managing product roadmaps and document goals and themes, for more than one product in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for “end of life” in product and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlog
• Recent experience using an Agile/Scrum methodology to build world class software
• Strong problem‑solving skills and the ability to know when it’s necessary to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

The Challenge 

We are looking for a Principal Product Manager to join our dynamic and collaborative Product Organization. Principal Product Managers will organize, define, prioritize and lead the execution of a complex product roadmaps, usually responsible for more than one product in the product line. Principal Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth  

Your Mission 

• Drive solution design for more complex products and product challenges
• Outline product strategy (customer value, competitive position, business value) while understanding platform and integration strategy
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plans with Product Marketing, Sales, and Partner teams
• Advocate for the value of tech debt and infrastructure work
• Set and clearly communicate development objectives, needs, and project status to internal stakeholders and customers
• Monitor patents and ensure intellectual property is protected across teams

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical or business field
• 12–16 years of relevant experience in an enterprise software development environment
• 6+ years of experience as a Product Manager
• Experience managing product roadmaps and documenting goals and themes for multiple products in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for end‑of‑life (EOL) of products and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlogs
• Strong knowledge of platforms and integrations
• Strong problem‑solving skills, with the ability to know when to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross‑functional teams and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

Extra Awesome 

Previous experience in a B2B environment with multiple parties involved and/or impacted by potential changes to the product    Strong knowledge or experience in similar field, including privacy, vendor management, publisher/AdTech, MarTech, sustainability, or compliance. 
CIPP/E or CIPM certified

The Position

The Regional Sales Manager will own and drive the South India business, with full accountability for revenue growth, strategic expansion, and ecosystem development.

The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.

This role goes beyond individual contribution—you will act as a regional business leader, responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.

Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.

What You Will Be Doing

Revenue Ownership & Business Leadership

• Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
• Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
• Lead large, complex deal cycles, especially in industries (BFSI, Energy, Government, Manufacturing, Pharma, Technology)

Strategic GTM & Market Expansion

• Define and execute a South India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
• Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
• Expand footprint within key accounts through cross-sell and platform adoption

Customer & Executive Engagement

• Build trusted advisor relationships with CIOs, CISOs, and CXOs
• Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
• Articulate ROI/TCO and business outcomes throughout the sales lifecycle

Channel & Ecosystem Development

• Develop and scale a high-performing partner ecosystem (VARs, SIs, Distributors)
• Drive partner enablement, joint account planning, and co-selling motions
• Strengthen alliances to penetrate government and large enterprise segments

Execution Excellence

• Apply solution-oriented, consultative selling with a strong hunter mindset
• Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
• Forecast revenue with high accuracy and provide visibility to leadership
• Leverage internal resources (Presales, Marketing, Product) effectively to win deals

Cross-Functional Leadership

• Act as the regional leader for OPSWAT, collaborating across presales, marketing, and channel teams
• Provide market intelligence and customer feedback to influence product and GTM strategy
• Mentor and guide extended team members to build a high-performance culture

What We Need From You

• 15+ years of experience in enterprise technology sales, with consistent quota overachievement
• Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
• Proven success in driving regional business ownership, not just individual deals
• Experience working with and scaling Channel/SI ecosystems
• Ability to engage and influence C-level executives, articulating both technical and business value
• Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
• Strong understanding of security threats, zero trust principles, and enterprise security architectures
• Highly disciplined in pipeline management and forecasting accuracy
• Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
• Excellent communication, negotiation, and presentation skills
• Willingness to travel across the region as required
• High integrity and professional conduct.
• Job placement is open for Bangalore or Chennai region.

Position Summary

We are hiring a Senior Business Development Manager — Cybersecurity for Gruve’s AI Security practice. This is a pure hunter role focused on net new logo acquisition across India’s enterprise and GCC ecosystem, driving outbound pipeline, engaging C-suite stakeholders, and closing complex deals.

You will sell Gruve’s end-to-end AI Cybersecurity services. The role requires a self-driven individual with strong executive access and enterprise cybersecurity sales experience.

Key Responsibilities

Pipeline & Prospecting

• Build and own pipeline entirely through outbound channels (cold outreach, networking, events, referrals, partner ecosystem)
• Identify and prioritise target accounts across India enterprise and GCCs (BFSI, tech, pharma, manufacturing)
• Map buying committees and engage key stakeholders such as CISOs, CTOs, and VP Security

Sales Execution

• Own full sales cycle from first contact to deal closure independently
• Lead discovery, solutioning, proposal development, negotiation, and executive alignment
• Sell AI security services and business outcomes (not products)
• Position Gruve’s integrated AI Security portfolio as a strategic advantage
• Respond to RFPs and build customized, value-driven proposals

Market & Account Intelligence

• Develop strong understanding of India enterprise & GCC cybersecurity landscape
• Track regulatory frameworks (DPDP, RBI, SEBI, CERT-In) and leverage insights in sales conversations
• Feed market insights to internal teams for solution and positioning improvement

CRM & Forecasting

• Maintain accurate pipeline tracking and hygiene in Salesforce
• Provide weekly forecasts and detailed deal updates to leadership

Collaboration

• Work closely with pre-sales and delivery teams for solution scoping
• Collaborate selectively with marketing on campaigns, events, and thought leadership (without dependency for leads)

Basic Qualifications

• 9–12 years of B2B sales experience
• Minimum 5 years selling cybersecurity or technology services (not products)
• Proven track record of net new logo acquisition at enterprise scale
• Strong relationships or proven ability to engage CISOs, CTOs, or VP Security
• Experience managing complex, multi-stakeholder sales cycles (6+ months)
• Ability to sell services and business outcomes vs features/licenses
• Expertise in enterprise sales methodologies (MEDDIC, Challenger, etc.)
• Hands-on experience with Salesforce and outbound prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.)

Preferred Qualifications

• Experience selling into GCCs with understanding of procurement and governance models
• Familiarity with Indian cybersecurity regulations (DPDP, RBI, SEBI, CERT-In)
• Working knowledge of AI security concepts (AI SOC, agentic AI risk, MCP security, AI-driven threat detection)
• Experience selling managed security services (MSSP, SOC-as-a-service, BOT models)
• MBA or master’s degree in business, Technology, or related field

About the Role

We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer Success Managers and own the “How” of technical solutioning. This is a consultative role that requires both depth and versatility. This is no support role; you'll be the technical architect of Customer Success, turning complex and nuanced challenges into repeatable solutions that benefit our entire enterprise customer base.

As a CSE, you consult on the technical implementation path. When a customer needs to get from point A to point B, you figure out how to make it happen - whether that means architecting workflows within Postman, guiding integrations, or creating pragmatic workarounds when the product doesn't quite fit. A key part of this role is turning individual solutions into reusable assets that shorten time to value for future customers. We don’t believe in reinventing the wheel each time.

Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into actionable implementation steps.

What You’ll Do

• Value Acceleration at Scale: You'll unblock customers facing everything from basic setup issues to complex architectural challenges. However, your role isn’t just to fix individual problems – your goal is to identify patterns and build solutions that prevent those problems from happening again. When you solve for one customer, you're solving for hundreds.
• Technical Discovery and Solutioning: Partner with CSMs to understand the business objectives, then translate those into technical reality. This means deep technical discovery, understanding their entire stack, and designing implementation paths that actually work in production. No theoretical solutions – everything needs to be battle-tested and deployable.
• Collateral and Enablement: Build reusable assets such as technical guides, templates, scripts, or reference implementations that scale best practices across customers.
• Product Feedback Loop: Capture customer challenges, propose interim solutions, and document gaps to inform product roadmap discussions.
• Adaptive Problem Solving: When out of the box functionality is insufficient, design pragmatic solutions (workarounds, custom scripts, integrations, etc.) to help unblock and activate customers.

About You

You need 6-8+ years in a technical customer-facing role and a portfolio of “built things”.

Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Account Manager… the title doesn't matter as much as the hands-on technical work that solves real problems for customers.

You should have:

• Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience)
• Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
• Deep understanding of APIs, developer workflows, and modern DevOps practices
• Proven ability to scope ambiguous problems and deliver working solutions quickly
• Experience building technical collateral that scales - scripts, templates, automation tools
• Comfort engaging both individual developers and enterprise architects
• You should be comfortable in Postman and familiar with the broader developer toolchain – GitHub, AWS, Azure, and other pipelines. Most importantly, you need to understand how enterprises actually build and ship software, not just how they say they do in planning meetings.

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

1. About Razorpay

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — Razorpay has grown into a fintech powerhouse driving India’s digital payment revolution.Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, Razorpay has been engineering a fintech ecosystem that is redefining how money moves across Asia.Razorpay processes $180+ billion in annualized transactions and powers leading businesses such as Airbnb, Facebook, WhatsApp, Airtel, CRED, BookMyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital Markets, Indian Oil, the National Pension Scheme, and over 100 of India’s unicorns.

2. The Role

The Associate Director, Strategic Accounts exists to govern, sustain, and exponentially grow relationships with Razorpay’s highest-revenue enterprise clients. This role solves the critical business problem of maximizing lifetime value and retention among top-tier accounts while scaling the strategic account management function. Positioned as a senior business leader and people manager, you will own the overarching portfolio strategy, mentor a team of high-performing Key Account Managers, and act as an executive sponsor to align complex client needs with Razorpay’s evolving financial infrastructure.

3. Roles & Responsibilities

• Drive Portfolio Strategy & Revenue: Own the overarching growth strategy for Razorpay's top-tier strategic accounts, consistently exceeding portfolio quotas through aggressive cross-selling and up-selling of the full product suite.
• Team Leadership & Mentorship: Lead, coach, and scale a high-performing team of strategic account managers, fostering a culture of ownership, high performance, and customer-centricity.
• Executive Stakeholder Management: Act as the executive sponsor for key clients, orchestrating CXO-level business reviews and building deep, long-lasting strategic partnerships.
• Cross-Functional Orchestration: Collaborate extensively with senior leadership across Product, Engineering, and Operations to champion custom financial solutions and ensure seamless delivery of complex client integrations.
• Escalation & SLA Governance: Serve as the ultimate escalation authority for critical client concerns, driving rapid resolution, ensuring strict adherence to Service Level Agreements (SLAs), and maintaining world-class client satisfaction scores.
• Data-Driven Account Optimization: Leverage market intelligence, CRM data repositories, and team performance metrics to proactively identify risks, optimize the account management lifecycle, and refine go-to-market strategies.

4. Mandatory Qualifications

Skills

• Exceptional executive presence with advanced interpersonal, stakeholder influence, and complex commercial negotiation skills.
• Deep strategic and analytical mindset with a strong understanding of B2B payment ecosystems, API integrations, and enterprise operational models.
• Proven ability to lead, mentor, and inspire a senior, quota-carrying sales or account management team.

Experience

• 10–14 years of relevant experience in Key Account Management, Enterprise Sales, or Strategic Partnerships within the B2B, SaaS, or Fintech space.
• 3+ years of proven people leadership experience managing teams that handle high-value, enterprise-scale portfolios.

Tools

• Advanced proficiency in CRM platforms (e.g., Salesforce) for pipeline forecasting, team performance tracking, and maintaining data repositories.
• Strong command of data analytics and presentation software for executive reporting.

AI & Digital Competency

• Demonstrated strategic ability to drive the adoption of AI-driven sales intelligence and relationship management tools across the team to optimize pipeline forecasting, personalize enterprise outreach, and significantly enhance overarching operational efficiency.

(Note: In accordance with the AI Assistant's authorized role-scaling guidelines, this JD was scaled up to the Associate Director level based on the core charter of the provided "Senior Manager - Strategic Accounts" source document.)

Who We Are

About Stripe

Stripe is a premier financial infrastructure platform designed for businesses of all sizes. From the world’s largest enterprises to the most innovative startups, millions of companies rely on Stripe to facilitate payments, enhance revenue growth, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, presenting an extraordinary opportunity for you to contribute to the global economy while engaging in the most impactful work of your career.

About the Team

The Center of Excellence (CoE) was established to ensure scalable, high-quality service delivery across the Technical Account Management (TAM) and Customer Success Management (CSM) functions. By centralizing, standardizing, and progressively automating repeatable, low-context activities such as reporting, onboarding, monitoring, and optimization support, the CoE alleviates the administrative burden on frontline TAMs and CSMs.

This operational model empowers account-facing teams to concentrate on high-value strategic engagement, technical advisory, and customer outcomes, while guaranteeing consistent quality and operational efficiency at scale. Although the initial focus is on supporting priority and strategic accounts, the CoE’s frameworks and outputs are designed to benefit the broader organization by enhancing deliverable consistency, expanding capacity, and facilitating sustainable, sublinear growth across the enterprise servicing model.

What You’ll Do

The Manager, Center of Excellence (CoE) Technical Account Management Lead, will be responsible for spearheading the TAM aligned function within the CoE. This role is a hands-on operational leadership position focused on managing contributors, overseeing intake and delivery across key TAM workstreams, and ensuring consistent, high-quality execution.

This role collaborates closely with frontline TAM teams to support activities such as onboarding, account reviews, operational assessments, payouts, verifications, and supportability initiatives. In addition to overseeing delivery, this leader is accountable for developing repeatable processes, enhancing operational rigor, and identifying automation opportunities that improve efficiency and predictability. Success in this role necessitates a builder mindset, comfort in navigating ambiguity, and a strong focus on scalable outcomes.

Responsibilities

• Lead the Technical Account Management function within the Center of Excellence by recruiting, coaching, establishing goals, and managing performance for TAM aligned contributors.
• Oversee intake, prioritization, service level agreements, and delivery across TAM-focused operational workstreams, including onboarding support, account reviews, operational assessments, verification processes, optimization initiatives, and other technical servicing requests.
• Design and institutionalize scalable operational processes, playbooks, and quality standards that reduce administrative burdens for frontline teams and enhance the consistency of deliverables.
• Drive day-to-day operational execution by coordinating cross-functional work, removing obstacles, ensuring accountability, and delivering timely, high-quality outputs.
• Collaborate closely with Technical Account Management, Customer Success Management, Product, Engineering, and Data teams to standardize handoffs, resolve technical constraints, and scope automation initiatives.
• Foster a builder mindset by identifying opportunities to replace manual work with automation, dashboards, and tooling. Scope and lead pragmatic experiments that can scale into production solutions.
• Define and monitor key performance indicators for TAM aligned Center of Excellence performance, including throughput, service level attainment, stakeholder satisfaction, and capacity recovered, using data to continuously iterate and improve.
• Operate effectively in ambiguous environments by making pragmatic trade-offs, decomposing complex problems, and providing clear recommendations.
• Represent the Technical Account Management function of the Center of Excellence in stakeholder forums and serve as the primary escalation point for deliverable quality and prioritization.

Who You Are

We are seeking a candidate who meets the minimum qualifications for this role. If you meet these criteria, we encourage you to apply. The preferred qualifications are considered a bonus, not a requirement.

Minimum Requirements

• A minimum of 12 years of professional experience leading Technical Account Management, technical customer success, or technical operations functions supporting enterprise customers, or equivalent experience.
• At least 5 years in people leadership or managerial roles.
• Strong operational execution capability with a proven history of managing day-to-day delivery, establishing service levels, and implementing scalable, repeatable processes.
• A builder mindset with hands-on experience in automation, tooling, or process engineering, alongside the ability to scope and drive pragmatic engineering or low-code solutions in partnership with technical teams.
• Comfort in operating within ambiguity with the ability to prioritize effectively, make decisions with incomplete data, and break down complex problems into actionable plans.
• Robust stakeholder management experience, collaborating with customer-facing teams, product, engineering, and data organizations.
• Data-informed leadership with experience utilizing metrics and dashboards to drive prioritization and measure impact.
• Exceptional written and verbal communication skills, with the ability to create clear operational documentation and present progress to leadership.

Preferred Requirements

• Experience in payments, software as a service platforms, or similarly complex technical product environments.
• Hands-on experience supporting enterprise onboarding, account-level analytics, or business review deliverables for high-value customers.
• Direct experience in building automations, orchestration workflows, data pipelines, or closely partnering with engineering teams to reduce manual operational work.

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:
Project Management with Business Analysis (>12.1 years) Chennai/Bangalore

The position opened is a Project Manager with some Business Analysis responsibility. Main mission of the PM will be to: • Lead the project throughout all project phases • Identify, structure and follow the different project streams of the Program:

• Feeding of Group Finance Tool for KPI computation
• Upstream data sourcing
• Downstream feeding

• Manage Project scope, budget and planning, reporting on progress, in full compliance with the organization’s project management lifecycle and governance. • Lead all Functional and Development teams contributing to the Transformation program, including transversal enabling teams; in particular lead the projects part of the program (as per above) • Coordinate and keep informed sponsors and users representatives, while managing their expectations • Organize and chair meetings and committees with various stakeholders and contributors, IT, users, management, as needed during the execution of the program • Identify and manage project risks, dependencies with other projects, escalations to management and sponsors whenever necessary, and without any delay • Deliver Project documentation, both from project governance perspective and IT asset perspective Ensure that all program deliverables respect organization governance and standards and are fully aligned and mutualized between sites and regions. Specific solution should only be considered to address regulatory specific requirements Manage and collaborate with Europe and APAC teams stakeholders from Group Finance and other transversal Finance teams. Execute and manage project governance and release management deliverables

Responsibilities Direct Responsibilities and Contributing Responsibilities

The Project Manager will be the point of contact for sponsors and user representatives during the whole execution of the Program, and will be responsible for all project tasks such as:

• To Quickly understand the project scope, objectives, and deliverables.
• Proactive collaboration within the project involved stakeholders. Assemble and manage cross-functional project teams, is it RECORD team / and other teams impacting the final projects deliveries.
• Manage on a daily basis the project team: BA, Tech Leads, developers, testers. Assign the tasks and responsibilities with deadlines to team members. Build and maintain strong relationship with stakeholders. Motivating & guiding team to achieve project goals.
• Follow in a permanent manner the project detailed planning, timelines, milestones and deliveries on time.
• Follow up the project actuals and accuracy with made estimation & allocated budget. Perform the project team’s capacity planning.
• Be able to evaluate and manage changes during the project lifecycle: adjust project plans, strategies to accommodate new requirements and/or challenges.
• Conduct regular status meetings and provide updates on project progress. Prepare and deliver detailed reports, dashboards and presentations for stakeholders. Clearly conveying information according to audience: to technical teams or non-technical teams.
• Ensure the execution and deliveries of WMIS IT Governance deliverables.
• Be able to identify on time the project issue, risks and constraints. Search for their resolution and / or mitigation. Follow-up issues real resolution until the end to minimize project’s disruption.
• Maintain a risk log and escalate critical issues to Management when necessary

Technical & Behavioral Competencies • Ability to prioritize and execute tasks in a high-pressure environment • Able to conduct workshops with business teams and challenge the requirements • Collaborate with different teams which are effectively spread across various regions • Strong critical thinker with problem solving aptitude. • Excellent written and oral communication skills. • Highly well-organized individual PMP certified / Scrum certification would be advantageous. Specific Qualifications: • Prior project experience on how financial products were booked and accounted in the GL of Core-banking system • Prior project experience on sourcing data from Account systems

Skills Referential (Required knowledge, skills and abilities) Technical Skills: • Must have worked as Project Manager for at least 12 years. • Demonstrable experience in a similar role with Financial Services. • Good knowledge and working capability of product life cycle like loans, deposits, derivatives, Guarantees, Securities etc. • Must have knowledge on accounting /finance system implementation • Must have worked on an applications architecture that receives data from multiple upstream systems and sent it to several downstream systems • Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.

Education Level: Bachelor Degree or equivalent Location: Chennai/Bangalore

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

About the role:

As a Samsara Technical Account Manager (TAM), you are the cornerstone of technical customer success. In this role, you will act as a trusted technical advisor, moving beyond traditional support to deliver measurable business value and drive the long-term adoption of the Samsara platform. Your mission is to proactively optimize your customers' technical health and mitigate risk, ensuring they achieve their desired outcomes.

This requires a unique blend of deep technical acumen, consultative problem-solving, and the ability to communicate with influence across both technical and executive stakeholders. You will build enduring customer relationships by translating their operational goals into powerful technical solutions. As the primary technical interface for your accounts, you will foster cross-functional collaboration with our Sales, Support, and Product teams to champion your customers' needs. During critical incidents, you will demonstrate ownership by managing customer communications and expectations through to a successful resolution.

This is a hybrid position open to candidates based in India.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Drive Customer Impact & Value Realization: Go beyond technical support to consistently deliver measurable value. You will develop a deep understanding of your customers' business objectives and proactively align Samsara's solutions to help them achieve their goals, tracking and demonstrating technical ROI along the way.
• Execute Transformational Technical Account Management: Independently manage a portfolio of accounts, developing tailored success plans and identifying and mitigating risks to customer health. You will maintain accurate records of customer interactions and contribute to team-wide objectives.
• Demonstrate Deep Technical Acumen & Samsara Expertise: Be the primary technical point of contact, mastering Samsara's platform, including APIs, hardware, and software. You will advise customers on best practices and troubleshoot complex technical issues with proficiency.
• Provide Consultative Problem Solving & Solutioning: Employ a consultative approach to understand the root cause of customer challenges. You will own the technical ticket lifecycle, including technical escalations from report to resolution, and conduct root cause analysis to prevent recurrence and drive product improvement.
• Communicate with Influence and Clarity: Lead customer meetings, from technical deep dives to quarterly technical account reviews, with confidence. You will adapt your communication style to effectively engage with diverse audiences, from technical staff to non-technical executives.
• Foster Cross-Functional Collaboration: Partner effectively with Sales, Support, Product, and Engineering teams to advocate for customer needs and deliver a unified experience.
• Demonstrate Ownership and Act as a Multiplier: Embody a 'get it done' mentality by taking initiative on team projects and process improvements. You will actively contribute to our internal knowledge base and help onboard new team members, sharing best practices to enhance the entire team's capabilities.
• Embody Samsara's Values & Principles: Consistently champion and role model Samsara's core values and operating principles in every interaction, actively seeking feedback for continuous improvement

Minimum requirements for the role:

• Work Shift: Requires working hours aligned with the U.S. Central and Eastern time zones, primarily to support customers on the East Coast of North America. Working hours: 9 AM – 6 PM EST (6:30 PM – 3:30 AM / 7:30 PM – 4:30 AM IST)
• Experience: 7+ years experience in a technical, customer-facing role such as technical account management, solutions consulting, or customer success, with a demonstrated track record of success. 
• Foundational Education: Bachelor’s degree in Management Information Systems, Computer Science, or a related field preferred, or equivalent relevant professional experience.
• Technical Proficiency: Exceptional technical literacy with the ability to understand and troubleshoot complex hardware, software, and API integrations. A strong passion for technology and a commitment to continuous learning, including an interest in AI and its applications.
• Customer Focus: A data-informed approach to understanding customer needs and a demonstrated ability to build trusted, long-term relationships.
• Communication: Strong English written and verbal communication skills.
• Collaborative Spirit: A team player who thrives in a fast-paced environment and works effectively with internal teams to drive customer success.

An ideal candidate also has:

• Experience supporting global enterprise-level customers in a SaaS, IoT, or PaaS environment.
• Proven experience leveraging AI tools and methodologies in daily workflows to drive efficiency, generate customer insights, and improve overall customer success.
• Prior experience with Samsara, Salesforce, Zendesk, Jira, Gong, Gainsight, and Tableau.
• Basic Python coding skills are an asset for providing enhanced technical solutions

#LI-hybrid 

The Challenge 

• As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include: 

• Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives. 
  Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization. 
  Contributing to the enhancement of project management methodologies, standards, and tools. 

• Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives. 

More about the role:

Burson is looking to hire an Account Manager for Enterprise Technology team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

Overview of the Role

As 66degrees continues its rapid growth as a premier Google Cloud professional services partner, the security of our internal systems, employee identities, and client data is our top priority. We are seeking a hands-on, highly technical Manager of Security Operations (SecOps) to be the foundational leader of our new dedicated internal InfoSec operational function.

Reporting directly to our U.S. Director who leads our broader IT, IAM, and current Security infrastructure you will take ownership of our day-to-day security operations across a global workforce of 550+ employees. You will build and manage security monitoring processes, lead incident response for security alerts, enforce compliance frameworks, and serve as an escalation point and mentor for our global teams. The ideal candidate is someone who is both admin and security trained at scale.  We are looking for a person who can write a script to automate an alert in the morning and present a risk dashboard to leadership in the afternoon on new threat vectors.

Key Responsibilities

Security Monitoring & Incident Response

• Build, own and manage the daily operations of our security toolset (SIEM (Google SecOps or Splunk), EDR/XDR (SentinelOne), Email Security, Cloud Security, and Endpoint Security (Rippling MDM) Posture Management.
• Serve as the primary incident lead for system security events; investigate, contain, and remediate alerts, and lead post-incident post-mortems as they are requested.
• Develop, document, and maintain security playbooks and standard operating procedures (SOPs) for securing and hardening of our various solutions within the 66degrees tech stack.

Vulnerability & Posture Management

• Conduct continuous vulnerability scanning and coordinate patching/remediation cycles across endpoints, networks, and cloud environments (GCP, Azure, AWS).
• Partner closely with the U.S. Director to operationalize, enforce, and refine Zero Trust, Device Trust, Browser Trust, and Identity and Access Management (IAM) policies.
• Monitor, harden, and secure our core business applications such as but not limited to Google Workspace, Google Cloud Platform (GCP), Slack, Salesforce, and Rippling environments against misconfigurations, and unauthorized access.

Leadership & Global Enablement

• Act as the security subject matter expert and internal escalation point for the IT Service Desk team located in India, along with the broader global company teams.
• Train and upskill global teams on how  to perform "Tier 1" security triage (e.g., investigating phishing reports, basic malware alerts, account lockouts, and how to avoid IT worker scandals), creating a scalable company security framework.
• Foster a culture of security awareness across the company by leading regular employee training and simulated phishing campaigns (KnowBe4). Along with always advising on the principle of least privilege way of thinking.

Compliance & Risk

• Lead the technical GRC Buildout (Drata), Trust Center Buildout (SafeBase), evidence gathering, and control enforcement for external audits and compliance frameworks (e.g., SOC 2, ISO 27001).
• Assist the go-to-market and legal teams by filling out client security questionnaires and vendor risk assessments, directly accelerating our sales cycles.
• Track and report on key SecOps metrics (Time to Detect/Respond, patch compliance, etc.) to IT leadership

Required Qualifications

• Experience: 8-12+ years of progressive experience in Information Security, IT Security, or Security Operations, with at least 2-3 years in a team lead or management capacity.
• Cloud/SaaS Expertise: Deep technical understanding of Google Workspace administration and security, as well as cloud infrastructure security (specifically Google Cloud Platform / GCP).
• SecOps Engineering: Hands-on experience building, configuring, monitoring, and responding to alerts in EDR platforms (e.g., CrowdStrike, SentinelOne), SIEM platforms (e.g., Splunk, Google SecOps), and IAM platforms (e.g., Rippling, Okta, GCP, Entra, Azure, AWS, GWS).
• Compliance: Experience operating within compliant environments and supporting audits for SOC 2 Type II or ISO 27001 frameworks. Along with experience setting up and managing a GRC platform (e.g., Drata, Ostendio).
• Scripting: Proficiency in scripting (Python, PowerShell, Bash, or Google Apps Script) to automate repetitive security tasks and API integrations.
• Communication: Excellent English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources.

Preferred Qualifications

• Industry-recognized security certifications such as CompTIA Security+, CISSP, CISM, CCSP, or GCIA.
• Google Cloud Professional Cloud Security Engineer certification is highly desired.
• Google Cybersecurity Certificate is highly desired.
• Previous experience working in a professional services, consulting, or managed services firm.
• Previous experience building an at scale internal security team.

The Opportunity

Postman is growing, and with that growth comes increasing complexity in how we serve our most strategic customers. We're looking for an Engagement Manager to help us execute on our highest-priority, strategic accounts—organizations where Postman is placing a significant revenue bet and where the depth of our engagement directly determines whether we win.

As an Engagement Manager, you will be deployed to a focused portfolio of strategic accounts. You'll partner closely with Account Executives to translate account strategies into structured adoption programs, driving real outcomes for customers and real results for Postman. This isn't a relationship management role—it's a technical program execution role. You'll own the plan, coordinate the people, and keep everything moving from kickoff through to measurable value realization.

This role is ideal for a seasoned program leader who thrives in complexity, communicates clearly at every level of an organization, and knows how to turn ambiguous customer goals into concrete, trackable progress.

What You'll Do

• Success Planning: Work with the customer and Account Executive to co-develop a structured success plan with clear milestones, timelines, stakeholders, and success criteria. Translate customer business goals into an actionable program roadmap.
• Program Management and Execution: Coordinate cross-functional delivery across customer teams and internal Postman resources. Track milestone progress, identify and escalate blockers, and maintain momentum throughout the engagement lifecycle—from discovery through to exit.
• Business Reviews and Value Demonstration: Lead executive and business reviews in partnership with the Account Executive, presenting measurable adoption progress and quantifiable outcomes. Own the content and narrative; bring the data to life.
• Stakeholder Alignment and Expansion: Build and maintain organizational maps across your accounts. Drive multi-threaded engagement to accelerate time to value and identify expansion opportunities. Surface actionable insight to the AE to inform commercial strategy.
• CSE Coordination: Identify where deeper technical activation is needed and engage Customer Success Engineering. Retain coordination ownership throughout, ensuring no dropped handoffs and clear progress tracking.
• Risk and Momentum Management: Monitor engagement health, surface risks early—whether organizational, technical, or strategic—and equip the account team to respond before issues become problems.

About You

• Experienced Program Leader: 8+ years of experience in program management, enterprise customer success, or strategic consulting in a technical B2B SaaS environment. You've managed complex, multi-stakeholder initiatives and know how to keep them on track.
• Structured and Strategic: You naturally translate ambiguity into plans. You build frameworks without being rigid, and you know how to adapt when things change.
• Executive-Ready Communicator: You're confident presenting to senior stakeholders and comfortable distilling complex progress into crisp narratives. Written and verbal communication are both strengths.
• Commercially Aware: You understand the link between adoption and revenue, and you work with urgency and intentionality on accounts where the stakes are high. You can identify expansion signals and translate them into clear opportunities for the AE.
• Deeply Collaborative: You operate as the operational counterpart to the Account Executive—not in parallel, but in genuine partnership. You build trust internally and externally, and you know when to lead and when to support.
• Curious and Insight-Driven: You invest time understanding each customer's business goals, developer tooling landscape, and organizational structure. You bring insight to every conversation, not just process.
• Cross-functional orchestrator: Familiarity with enterprise adoption motions, including working alongside Professional Services and Solutions Architecture teams.
• Developer focused: You bring experience in developer tooling, API platforms, or adjacent technical SaaS categories.
• Leading with value: Experience building business cases and ROI narratives for executive audiences.

Nice to Have

• Exposure to customer health frameworks, adoption metrics, or NRR-driven account strategies.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• Consultancy or project management experience in major digital transformation initiatives

Regional Partner Manager - India 

The role…

Our Regional Partner Manager role is responsible for all Partner activities in India.  Owning the strategy and execution of the partner plan within region to support the overall regional plan.  Working and managing a small set of Focus Partners while also supporting distribution and a wide range of general partners to give the coverage model required. 

What you’ll do…

• Create and implement strategic territory plan that will align with the Sales GTM, Plan will include recruitment of new Partners, engagement with regionally appropriate Strategic, GSI, Technology, Service and CSP Partners, as well as Solution Providers.
• Partner Lead Generation, including but not limited to:
• Account Mapping, AE to AE introductions, Attend joint marketing events and BDR callout days
• Partner Sales, including but not limited to:
• Ensure AE alignment, Deal Registration and Opportunity Management, Close Plans and Managing / Reporting forecast
• Partner Marketing, Including but not limited to:
• Prioritize, request and manage MDF and events, Leverage CIB with Partners, Own follow up of all leads working with Sales, BDR and Marketing counterparts
• Partner Enablement, including but not limited to:
• Scheduling and Conducting sessions, Drive completion of required on-line courses and Educating on Partner Specific Value Proposition / GTM
• Partner Program, including but not limited to:
• Build and manage business plans and ensure understanding, at Partner, of Partner Program and compliance
• Engage Strategic, Distribution and CSP Partners and ensure alignment with Strategic Partner Managers to drive deals within region.
• Work with our Services Team and AE’s to ensure appropriate Managed or Implementation Services Partner assigned to every deal and expectations and collaboration is agreed and documented
• Educate field on Partners, Program, Process and how best to engage and work with Partners.

What we expect…

• Experienced partner sales professional that is Creative, Collaborative and Determined to win
• Understanding of and relationships with leading Cyber Resellers, Technology Providers, GSI and CSP’s.
• Minimum 8 + years prior channel sales experience a must.
• Previous experience designing Partner Business / Channel Sales and Marketing plans
• Excellent communication and presentation skills required.
• A self-motivated, independent thinker who understands the Cyber Security space and has worked in remote environment
• Ability to sell complex Solutions with Services including but not limited to; Endpoint, XDR/EDR, Asset Discovery and Management, 
• A proven track record of quota achievement and demonstrated career stability

The Challenge 

We're looking for a  Senior Software Engineer that will report to the Development Manager / R&D Head. In this role, you will part of the R&D Team that works on mission-critical applications.

Your Mission 

CSQ426R157

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

More about the role:

Burson is looking to hire an Account Manager for StepUp team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 
• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience of managing a diverse portfolio of startup clients across sectors is preferred

JOB DESCRIPTION 

The opportunity
Join Unity as a Senior Field Marketing Manager to drive our growth in the Indian Industry sector.

You will be a strategic partner to the Sales team, executing high-impact field initiatives and digital strategies in key verticals like Automotive and Manufacturing.

This role offers the chance to not only lead events but also to uncover and amplify local success stories that accelerate the sales pipeline.

Work in a 12-month renewable contract role based in our Bengaluru office.

What you'll be doing

• Plan and deliver "U-Day Industry" and other targeted field activities like C-level roundtables and technical workshops.
• Identify and develop local customer case studies, converting them into powerful sales assets like videos and blogs.
• Localize global marketing campaigns to resonate with specific Indian industry pain points.
• Partner closely with Industry Sales Leads to align marketing activities with Account-Based Marketing (ABM) goals.
• Manage the end-to-end lead flow from events and digital campaigns to ensure timely Sales follow-up.

What we're looking for

• Experience in B2B Field or Content Marketing within the Technology/SaaS industry.
• Strong understanding of the Industrial B2B landscape (Automotive, Manufacturing, AEC, or Digital Twins).
• Proven track record of planning ROI-driven events that directly contribute to the sales pipeline.
• Native-level proficiency in English with excellent copywriting skills.
• Experience with Marketing Automation (Eloqua) and CRM (Salesforce) systems.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-AM1

Renewals Specialist, Financial Operations

Data, Quality Control & Invoice Lifecycle Management

Finance Department

Reports to Global Renewals Manager

Role Overview

The Renewals Specialist is a critical operational role based within our Global Capability Centre (GCC) in India, supporting the broader Renewals team in delivering accurate, timely, and compliant contract renewals. Rather than managing a dedicated book of customers, this role functions as the operational backbone of the Renewals organization — ensuring data integrity, forecast accuracy, and cross-functional alignment so that Renewal Opportunity Owners can focus on advancing and closing deals.

This individual will work closely with Renewals team members, Customer Success Managers, Finance, Product, and Sales to eliminate roadblocks, maintain pipeline visibility, and uphold the quality of renewal forecasting dashboards reviewed daily by executive leadership, including the CFO. The ideal candidate is highly detail-oriented, process-driven, and comfortable working across multiple systems and stakeholders in a fast-paced, high-accountability environment.

Key Responsibilities

Renewal Calculations & Proposal Preparation

Own the initial internal calculation of renewal proposals, including pricing, quantities, pro-rata adjustments, and co-terming calculations. Ensure all figures are accurate, validated against internal systems, and ready for Renewal Opportunity Owners to progress.

Pipeline Monitoring & Renewal Lifecycle Management

Own the day-to-day monitoring of the renewals pipeline, tracking renewal stages and proactively identifying risks to on-time closure. Follow up with Account Managers to confirm assigned renewals are being actively worked and that opportunity stages are progressing accurately in Salesforce. Escalate blockers to Renewals leadership as needed.

Back-Office Support for Renewal Owners

Support Renewals team members with back-end execution, including generating order forms and renewal paperwork based on direction provided by the team (e.g., multi-year extensions, percentage-based increases). Manage other administrative and operational functions required to move renewals forward efficiently.

Renewal Deal Desk Preparation

Assist Renewal Opportunity Owners in preparing for Renewals Deal Desk, ensuring all required data, documentation, and approvals are in order ahead of submissions. Monitor the pipeline of open renewal opportunities and assist in identifying those requiring inclusion on the Deal Desk docket.

Salesforce & NetSuite Data Integrity

Maintain complete, accurate, and up-to-date renewal data in Salesforce throughout the renewal lifecycle. Conduct regular audits between Salesforce and NetSuite to ensure billing records align with contracted terms. Identify and resolve discrepancies proactively to protect revenue accuracy and forecast integrity.

Renewal Forecast Accuracy & At-Risk Tracking

Support Renewals leadership in maintaining the accuracy of renewal forecast dashboards used by executive leadership on a daily basis. Track at-risk renewals and validate that Upsell and Cancellation flags are accurately reflected in Looker forecasts. Conduct regular calls with Customer Success Managers to confirm forecast status and document outcomes including heal plays, saves, and downsells.

Invoice Management & Financial Validation

Take ownership of the end-to-end invoice release process, ensuring invoices are issued accurately and on time. Validate pricing, quantities, terms, and billing details across all relevant systems. Coordinate approvals with appropriate stakeholders and partner with Accounts Receivable to ensure timely release. Proactively resolve any data discrepancies or blockers that could delay invoicing.

Reporting, Analytics & Dashboard Maintenance

Support Renewals leadership with reporting, analytics, and ongoing maintenance of Looker dashboards. Provide data-driven insights to help the team identify trends, risks, and opportunities within the renewals portfolio.

Cross-Functional Relationship Management & Collaboration

Establish and maintain strong working relationships with Customer Success Managers, Product team members, Finance, and Sales. Serve as a proactive liaison to ensure that roadblocks to renewal are identified and addressed in a timely manner. Organize and facilitate team calls to review product updates and ensure the Renewals team stays current on new features and enhancements relevant to the renewal process.

Ad-Hoc Projects & Renewals Leadership Support

Support the Renewals leader with ad-hoc projects and initiatives as needed, including developing customer-facing materials (e.g., one-pagers highlighting product value and recent enhancements), executing steps related to AI-driven initiatives, and contributing to process improvement efforts across the renewals organization.

Salesforce Notes & Documentation

Update Salesforce notes and opportunity records on behalf of Renewals team members as directed, ensuring a complete and current audit trail of renewal activity and customer interactions.

Training & Professional Development

Complete all required internal training programs in a timely manner. Proactively stay informed on new products, platform features, and internal process updates, incorporating relevant knowledge into daily renewals support activities.

Required Skills & Experience

• 3+ years of experience in renewal operations or revenue operations roles
• Strong proficiency with Salesforce, including data entry, pipeline management, and opportunity tracking.
• Demonstrated ability to support reporting and analytics functions; experience with Looker or comparable BI/dashboard tools is a plus.
• High attention to detail with a proven track record of accuracy in data-sensitive, high-volume environments.
• Strong cross-functional collaboration skills with the ability to work effectively across Sales, Finance, Customer Success, and Product teams.
• Excellent written and verbal communication skills, with the ability to follow up professionally and persistently with stakeholders at multiple levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Comfortable working in a GCC (Global Capability Centre) environment and supporting a geographically distributed team.
• Experience working with AI productivity tools such as Claude, ChatGPT, or similar platforms.
• Prior exposure to SaaS renewal processes, subscription billing models, or recurring revenue operations.

Preferred Qualifications

• Experience with Looker or other business intelligence and dashboard tools.
• Experience with CPQ or similar quoting tools

We are looking for a Senior Product Manager to help scale Glance Agent across the connected TV ecosystem, working closely with product, engineering, design, data, business, and partner-facing teams. 

This is a hands-on product role for someone who understands how TV platforms work in practice: OEM operating systems, launcher surfaces, screensavers, operator environments, OTT apps, performance constraints, and platform-specific integration paths. 

You will translate partner opportunities and platform constraints into clear product requirements, integration approaches, launch plans, experiments, and growth levers. The role sits at the intersection of AI, consumer experience, TV platforms, partner integrations, and measurable business impact. 

TV is becoming an intelligent, interactive, commerce-enabled surface. In this role, you will help define how agentic AI experiences show up on the largest screen in the home, while building with the speed, ownership, and scrappiness of an early-stage product team. 

What You Will Own 

• Integration product workstreams: Own specific integration modules and partner workstreams across TV surfaces, from discovery and scoping through requirements, execution, QA, launch, and post-launch optimization. 
• Platform-informed product decisions: Understand what is possible on each TV ecosystem and convert technical constraints into practical product choices, user flows, partner asks, and phased rollout plans. 
• Consumer experience quality: Ensure every integration feels native to TV: remote-first, visually premium, low-friction, performant, privacy-aware, and useful for the user rather than simply technically functional. 
• Growth and funnel improvement: Use data to improve activation, engagement, interaction depth, retention, monetization readiness, and partner-specific success metrics across existing and new integrations. 
• Cross-functional execution: Work day to day with engineering, design, analytics, content, AI, commerce, monetization, business development, legal, privacy, and external partner teams to unblock execution and keep launches moving. 

Key Responsibilities 

• Define the integration strategy for Glance Agent across touchpoints on TV - ambient surfaces, launchers, in - app experiences, voice-led journeys, and more future AI-native TV interactions. 
• Lead integrations with OEMs, operating systems, operators, and OTT/publisher partners, covering integration models, technical requirements, UX flows, certification paths, launch plans, and success metrics. 
• Translate platform capabilities and constraints into product opportunities, partner asks, phased roadmaps, and reusable integration playbooks. 
• Evaluate integration approaches across native apps, SDKs, WebViews, platform services, launcher surfaces, screensaver/ambient modes, deep links, voice, QR/mobile handoff, and other TV-native flows. 
• Ensure integrations create elegant, useful, and intuitive TV experiences, with strong attention to TV-first UX, performance, visual quality, personalization, privacy, and monetization balance. 
• Drive growth across new and existing integrations by improving activation, engagement, retention, and revenue metrics. 
• Use data to identify funnel gaps, content/context signal opportunities, partner-specific growth levers, and product investments that can unlock greater distribution and engagement. 
• Partner closely with business development, engineering, design, ML, monetization, legal, privacy, and external platform teams to move from strategy to shipped outcomes. 
• Operate with high ownership in a fast-moving environment where the product, partner model, and AI capabilities are evolving quickly. 

What We Are Looking For 

Must-have experience 

• 6-9 years of product management experience, preferably across consumer platforms, connected devices, streaming, media, commerce, advertising, or platform integrations. 
• Hands-on experience working with the CTV, streaming, OTT, TV OEM, operator, or device ecosystem. You should understand how products get integrated, certified, launched, and scaled on platform surfaces. 
• Strong product execution skills: writing clear PRDs, shaping UX flows, managing trade-offs, driving cross-functional alignment, and taking products from ambiguity to launch. 
• Good technical fluency. You should be comfortable discussing APIs, SDKs, app architecture, deep links, telemetry, performance, privacy, and platform limitations with engineers and partner teams. 
• Strong consumer product judgment, especially for large-screen, lean-back, remote-first, or low-friction discovery experiences. 
• Ability to use data to diagnose product problems, prioritize improvements, and measure adoption, engagement, retention, and monetization-related outcomes. 
• Comfort working across time zones with global partners and distributed internal teams. 
• Clear written and verbal communication, with the ability to simplify complex product and technical discussions for senior stakeholders. 

Good-to-have experience 

• Experience building or integrating AI, GenAI, voice, recommendation, personalization, commerce, or agentic product experiences. 
• Experience with TV monetization, ad-supported entertainment, commerce surfaces, shoppable media, or content-led discovery. 
• Exposure to OEM, OS, operator, app store, certification, or publisher/platform partnership workflows. 
• Experience with cross-device flows such as QR journeys, mobile handoff, account linking, identity, consent, or app-to-app routing. 
• Experience in high-growth or startup-like environments where strong product judgment and scrappy execution matter as much as process. 

You Will Thrive in This Role If You 

• You are a builder who enjoys turning platform ambiguity into shippable product. 
• You can move between a partner requirement, a UX detail, an API limitation, a launch tracker, and a metrics dashboard without losing the bigger picture. 
• You have strong product taste but are pragmatic about constraints, timelines, and partner realities. 
• You build trust with engineers and partners because you are clear, prepared, responsive, and willing to get into the details. 
• You believe AI will show up across surfaces and moments of intent, not just inside chat boxes, and you want to help define what that means on TV. 

More about the role:

Burson is looking for a Public Relations Manager for our Bengaluru Office. The individual will join our client servicing team and will work with our Technology Practice.

Enterprise Technology: practice is built to navigate this complex landscape. Comprising specialists with deep domain expertise, the practice delivers insights-driven, evidence-based communication campaigns for B2B companies. Our team of technology communicators is uniquely prepared to help clients build reputation, manage risk, launch disruptive innovations and provide senior regulatory counsel. We develop and drive thought leadership programmes for clients spanning the entire spectrum of the enterprise technology industry, from telecom and hardware to cloud, mobility, security, and machine technologies.

Consumer Technology: The practice delivers insight-driven, high-impact programmes that resonate with consumers, trade, mainstream media and key influencers. Our experience spans diverse domains including mobile devices, e-commerce, mobile applications, wearables, home appliances, financial technology and audio-visual tech. We provide strategic counsel to consumer technology companies, e-commerce firms and industry associations, helping them stand apart in an increasingly crowded and complex industry.

As a Public Relations Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions.   Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 
• You will be expected to acquire working knowledge of specific WPP proprietary AI tools.

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.

 Experience that contributes to success:

• Minimum 4+ years of work experience in public relations or the communications industry. with at least one year leading a team.
• Graduation in Public Relations or Communication.

The Territory Sales Manager (Mid-Market) will acquire new customers and sell additional use cases, products and services into existing accounts. Ultimately, the TSM is accountable for exceeding monthly/quarterly quota, proactive deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Netskope partner ecosystem. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.  

Responsibilities include:

• Prospect new accounts, perform your own lead generation, qualify, develop and close new business.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Sell new accounts, customer satisfaction, and retention of Netskope solutions and services
• Overachieve on sales targets by developing pipeline along with a high level of forecast accuracy
• Sell through channel partners to qualify opportunities

Job Requirements:

• 4+ years of direct sales experience in a quota-carrying role
• 1+ years selling cybersecurity software and/or SaaS solutions preferred
• Verifiable track record of exceeding quotas year after year
• Understanding of enterprise web technologies and SaaS experience a must
• Success working with channel partners
• Ability to present and sell by phone / web-demo.
• Highly motivated self-starters, eager to learn, determined to adapt quickly, and comfortable with some ambiguity
• Expert with Salesforce.com

Education:

• Bachelor Degree preferred. 

#LI-CS1

About the Role

Postman is looking for a Field Marketing Manager to drive pipeline growth and developer engagement across India. This role sits within Revenue Marketing and is focused on executing scalable, high-impact programs that support both enterprise pipeline and product-led growth. You’ll bring regional strategy to life in a fast-growing, high-volume market. You’ll work closely with sales and cross-functional teams to execute programs that drive awareness, adoption, and pipeline at scale.

We’re looking for someone who can balance scale with impact — and execute programs that drive both volume and meaningful engagement.

What You’ll Do

India Pipeline Contribution & Growth Execution

• Execute regional marketing plans aligned to India pipeline goals
• Drive top-of-funnel pipeline and developer engagement
• Support both enterprise and product-led growth motions

Integrated Campaign Execution (Field + Digital + Community)

• Execute scalable programs including:
• Events, meetups, and community activations
• Webinars and virtual programs
• Digital amplification and always-on campaigns
• Support full-funnel engagement at scale

Sales Partnership & Account Engagement

• Partner with India sales teams to:
• Align on priority accounts and opportunities
• Support pipeline generation and progression
• Balance broad reach with targeted account engagement

Events & Field Programs

• Execute high-impact, scalable field programs
• Leverage community and developer ecosystems
• Focus on reach, engagement, and pipeline contribution

Market Insight & Feedback

• Provide insights on developer behavior, market trends, and growth opportunities
• Help refine programs based on local dynamics

Performance & Pipeline Accountability

• Track program performance and pipeline contribution
• Optimize for scale, efficiency, and impact

About You 

Experience

• 4–8+ years in field, growth, or demand generation marketing
• Experience in high-growth or developer-focused markets preferred
• Strong execution of scalable programs

Skills & Approach

• Comfortable operating at scale
• Strong execution and experimentation mindset
• Data-driven and performance-oriented
• Experience engaging developer audiences is a plus

What Success Looks Like

• Strong pipeline growth and developer engagement in India
• Scalable programs that drive awareness and adoption
• Effective support for both PLG and enterprise motions
• Clear contribution to regional pipeline

The Opportunity

With every major Fortune 1000 company in the world using Postman at some level, we are positioned to expand our Enterprise presence exponentially over the coming year and are looking for a seasoned Sales Leader to grow and develop a team of Corporate Account Executives to seamlessly navigate the enterprise sales cycle and effectively close deals. This is a unique opportunity to rapidly scale a Mid-Market sales team in alignment with our fast-growing Enterprise business. The ideal candidate is energetic and passionate and has personally driven teams to achieve significant sales growth at technical Enterprise SaaS companies.

What You’ll Do

• Scale, manage and mentor a team of Corporate AEs by promoting a culture of revenue success. Deliver and exceed your team’s quarterly/annual sales targets. 
• Drive business growth for Postman with new and existing enterprise accounts and ensure excellence with reporting, pipeline management and overall customer satisfaction.
• Coach team members to develop territory plans for winning and expanding business across the Mid-Market segment.
• Guide the team on how to educate customers on the value of Postman paid plans and to navigate key decision makers to grow Postman awareness.
• Provide accurate and timely sales forecasts and maintain records in all internal CRM and reporting tools.
• Communicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries.
• Collaborate with Solutions Engineering, Customer Success, and Account Development to build strategic adoption plans for customers in large accounts.
• Provide recommendations based on customers’ business needs and usage patterns.
• Listen closely and continuously work to educate and promote growth for direct reports.

About You

• 3+ years of experience as a high-growth SaaS leader over a hybrid inside/field sales team. 
• Track record of consistent performance in meeting and exceeding team goals. 
• 3+ years of experience translating highly technical products into quantified business value.
• Success implementing strategies for consumption and commitment-based sales revenue models.
• Strong knowledge across sales and forecast frameworks (e.g. MEDDIC, Sandler,  Miller Heiman, Corporate Visions). 
• Proven ability to coach and develop sales fundamentals to AEs, including and not limited to prospecting, forecasting, negotiation, and closing strategies.
• Exceptional communication skills both with customers and within an organization, including presenting effectively to senior leadership and the C Suite.
• Excellent multi-tasking abilities to close strategic projects with finesse and urgency.  
• Capable of navigating within large enterprise and mid-market organizations, and building relations with critical senior level contacts.
• Demonstrated empathy to increase customer satisfaction and loyalty.

The Opportunity

As Postman continues to expand its enterprise footprint in India, we are hiring an Enterprise Sales Manager to lead and scale a team of Enterprise Account Executives focused on large, complex enterprise accounts.This is a net-new leadership role created to define and scale Postman’s enterprise sales motion in India. The ideal candidate brings deep experience selling technical SaaS platforms into large enterprises, strong people leadership, and the ability to navigate complex, multi-stakeholder buying environments.

This role is critical to translating Postman’s strong bottom-up developer adoption into top-down, strategic enterprise partnerships.

What You’ll Do

• Lead and scale a team of Enterprise Account Executives selling into large, strategic enterprise account.
• Drive disciplined execution of complex, long-cycle enterprise deals involving security, legal, procurement, platform teams, and executive stakeholders
• Establish strong deal inspection, forecasting, and pipeline rigor aligned with enterprise sales best practices
• Own and consistently exceed enterprise revenue targets for the regionDrive new logo acquisition and large-scale expansions within existing enterprise accounts
• Guide Enterprise AEs in building account-centric strategies focused on multi-year value creation
• Coach teams to articulate Postman’s value beyond features — including developer productivity, security, governance, compliance, and AI-driven workflows
• Help customers understand Postman as a strategic platform, not just a developer tool
• Partner closely with Solutions Engineering, Customer Success, Product, and Legal to execute enterprise deals successfully
• Act as an escalation point for complex customer needs across onboarding, security reviews, and commercial negotiations
• Build a culture of ownership, accountability, and continuous improvement
• Set the standard for enterprise selling excellence in India

About You

• 8+ years of experience in enterprise SaaS sales, including people management of Enterprise AEs
• Proven track record of closing and scaling large, complex enterprise deals
• Experience selling technical platforms (developer tools, infrastructure, cloud, data, security, or AI-adjacent products)
• Deep understanding of enterprise buying processes, including security, compliance, legal, and procurement
• Strong command of enterprise sales methodologies (MEDDIC, Miller Heiman, Sandler, etc.)
• Experience with consumption-based and platform sales models
• Strong coaching and deal-strategy capabilities
• Ability to engage credibly with senior technical leaders and C-suite executives
• Excellent communication, judgment, and executive presence
• Builder mentality - comfortable operating in ambiguity and scaling something early
• Customer-first and empathetic leadership style
• Passion for developing people and building long-term enterprise relationships

SLSQ227R442

The Manager, GTM Planning supports Databricks’ global go-to-market planning and execution. In this role, you will operate at a global scale, owning critical planning workflows across territory and account assignment, quota calculations, and headcount management. You will not only run core processes but continuously improve them by bringing rigor, automation, and a data-driven perspective to each planning cycle.

The Impact you will have:

• Global territory & account assignment - Design and optimize workflows that deliver decision-ready outputs trusted by sales leadership while reducing manual effort
• End-to-end GTM headcount execution - Accelerate time-to-hire by removing bottlenecks, modeling budget trade-offs, and reconciling positions across Finance, Talent Acquisition, and Sales
• Scalable planning infrastructure - Build repeatable templates and processes that reduce manual effort and improve planning accuracy over time
• Cross-functional partnership - Drive alignment across Sales, Finance, HR, and Sales Operations to resolve data discrepancies, align assumptions, and manage planning exceptions
• AI & Process Automation - Identify opportunities to automate repetitive tasks, improve data quality, and shorten planning cycles

What we look for:

• 7+ years of experience in GTM planning, Sales Operations, Revenue Operations, or Strategy & Operations within an enterprise technology company
• Deep, hands-on experience with territory design, quota setting, capacity modeling, and/or headcount management
• Strong proficiency in Salesforce reporting, SQL, and BI tools (e.g., Databricks, Tableau), with the ability to independently extract, transform, and analyze large datasets
• Advanced Excel or Google Sheets modeling skills, including building and maintaining complex planning models used by senior stakeholders
• Proven ability to collaborate across global time zones, particularly with teams in the US, EMEA, and APJ
• Demonstrated use of AI tools to improve productivity, including building lightweight automations, prompt workflows, or data transformations
• Strong bias for action and continuous process improvement - you see a manual process and immediately think about how to make it better
• Comfort operating with ambiguity in a fast-moving, high-growth environment where planning requirements evolve quickly

About the role

We are seeking a Customer Account Manager who is deeply committed to customer success and passionate about guiding them through every stage of their journey, driving meaningful outcomes and lasting partnerships. This Role is a Hybrid role in Bengaluru. 

In this role, you will be instrumental in shaping HackerRank's vision of prioritizing "skills over pedigree" in developer hiring and career growth. Your contributions will encompass optimizing customers' utilization of HackerRank in their hiring processes. Collaborating seamlessly with colleagues, you will elevate our strategic partnerships with customers. And be responsible for all renewal and expansion and revenue.

What you’ll do

• Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth.
• Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion.
• Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption.
• Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy.
• Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions.
• Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs.

Who you are

• You bring 3+ years of sales experience with B2B SaaS companies.
• Resilient and persistent. You navigate challenges, solve problems, and keep pushing toward meaningful outcomes.
• Curious and customer-centric. You seek to deeply understand goals, challenges, and industry trends.

Even better if you have

• You can articulate complex ideas clearly, tailor messaging to different audiences, and engage effectively with both customers and internal teams.
• A collaborative mindset. You work seamlessly across teams, bringing together Customer Success, Product, and Sales to ensure customer needs are met.
• Familiarity with developer hiring or technical assessments.
• Skill in engaging HR/Talent and Technical decision-makers to align hiring and workforce planning goals.

You will thrive in this role if

• Enjoy being the Captain - enjoy owning the customer relationship and championing their success.
• Are skilled at engaging HR/Talent & Technical decision-makers, helping them navigate hiring and workforce planning goals.
• Believe in long-term partnerships and being the trusted advisor for your customers.

The Role -

This role plays a critical function in building and maintaining positive relationships with government officials, special banks, policymakers, and regulatory bodies to support sales initiatives and market expansion. This position focuses on understanding and navigating complex regulatory landscapes to facilitate business development opportunities and ensure compliance with applicable laws and regulations. Sitting within the Banking and Alliances function, this role demands a proactive professional who can champion Razorpay's solutions, drive policy advocacy, and unlock new digitization opportunities within government ecosystems.

Key Responsibilities:

● Collaborate with sales leadership to develop strategic plans for market expansion, customer acquisition, and revenue generation, taking into account regulatory risks and opportunities in target markets
● Cultivate and maintain strategic relationships with government officials, trade associations, and regulatory agencies at the state and central ministry level to facilitate partnerships and market entry.
● Represent Razorpay in meetings and industry forums to communicate sales-related priorities, coordinate responses to inquiries from government agencies, and participate in regulatory consultations.
● Drive the execution of government-focused go-to-market initiatives by supporting the development of sales proposals, commercial pitches, and complex RFP/RFI responses with deep insights into regulatory environments.
● Serve as a subject matter expert in Government Sales, preparing briefing materials and conducting workshops to educate internal stakeholders, external partners, and customers on fintech regulatory matters and product offerings.
● Monitor legislative developments and analyze proposed policies to assess their potential impact on sales strategies, collaborating internally to advocate for policies that promote market access and facilitate growth.

Mandatory Qualifications :

● Experience: 5–7 years of proven experience in government sales/consulting, relationship management, or regulatory compliance within the Fintech industry, financial services, or related technology sectors.
● Skills: Deep understanding of B2G sales processes, strategic planning, complex stakeholder negotiation, and policy analysis. Strong knowledge of regulatory frameworks impacting sales activities (e.g., consumer protection, data privacy, financial regulations).
● Tools: Proficiency in CRM platforms, project management/pipeline tracking software, and commercial proposal workflows.

AI & Digital CompetencyApplied AI Knowledge: Practical experience leveraging Large Language Models (LLMs like ChatGPT or Claude) to automate policy summarization, draft regulatory correspondence, and synthesize
complex government RFPs and legislative updates.

Process Automation: Demonstrated judgment and ability in identifying manual bottlenecks in public sector bidding workflows and adopting AI/automation tools to drive operational scale and improve go-to-market speed.

The Role:

As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products.

Roles and Responsibilities:

● Customer Engagement: Establish and maintain robust relationships with Super Enterprise Merchants, serving as the go-to person for all technical and product-level discussions after Go-live. Proactively engage with customers to understand their queries, conduct hands-on troubleshooting, and ensure timely resolution of technical challenges.

● Technical Expertise: Demonstrate a comprehensive understanding of the Razorpay product stack. Report and escalate issues or bugs to the Product/Software engineering teams using tools like Jira, actively collaborating towards swift resolutions.

● Advocacy and Business Alignment: Advocate and drive desired Merchant behavior, identifying opportunities where Razorpay products and technologies can optimally align with the merchant's monetary transaction needs. Act as a subject matter expert, driving best practices with the merchant, documenting technical information, gathering feedback, and contributing to product enhancements.

● Collaboration: Collaborate closely with Sales, Product, and Engineering teams on a day-to-day basis, ensuring seamless communication and alignment of goals.

Skills and Requirements:

● Professional Experience: Previous experience in customer success and/or account management, with a focus on the technical aspects, in a SaaS environment. (Experience in Fintech is a Plus)

● Communication and Presentation Skills: Excellent written and verbal communication skills, coupled with effective presentation abilities.

● Project Management:Strong multitasking and project management skills, showcasing initiative, self-motivation, and teamwork.

● Technical Proficiency:Experience with tools such as Jira, Zendesk, or similar, and a basic understanding of programming (a plus).

● Customer Focus:Ability to discern evolving customer requirements and map them to platform features.

● Organizational Skills:Exceptional project management and organizational skills, especially in coordinating meetings and follow-ups with global stakeholders across multiple time zones and disciplines.

Preferred Qualifications:

● 2+ years of experience in technical product and SaaS disciplines in a customer-facing role.

● B.Tech/M.Tech degree in Computer Science/Information Science. Technical certifications are a plus.

Customer Success / Sr Customer Success Manager (US-Region)

Experience: 7+ years

Location: Bangalore/Coimbatore/ India (Remote)

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

What will you be responsible for?

Customer Success Manager play a key role in driving Customer onboarding, adoption of product and identifying new business opportunities for customers by being a customer advocate. As a CSM you work closely with customers to discover their business objectives/challenges and then coach them on how to use AppViewX to solve them. Part coach, project manager, product expert and Customer Success Manager are continually focused on helping our customers attain value through AppViewX.

• Onboarding
  • Work closely with Sales teams to help transition the account from Pre-Sales to the Customer Success Management
  • Work with customers to establish critical goals or other key performance indicators for Go-live.
  • Establish measurable criteria for success based on customer goals thereby building organizational alignment with Product Management/Onboarding/Services for Go-live.
  • Work with the Onboarding team to ensure customers are onboarded quickly with Key objective/ met in a stipulated time

• Adoption and Value Quantification:
  • Accelerate adoption of new solutions by helping prioritize projects and support activities that deliver the best ROI within the shortest time frame
  • Work closely with customer Champions/Economic Buyers including Director/Manager/Engineer Level stakeholders to drive value realization through Deliver Quarterly Business reviews and adoption workshops
  • Understand customer pain points and help drive escalations by coordinating between Product Management and Support
  • Conduct product demonstrations and presentations under the guidance of experienced
  • Be the customer's concierge, counsel and coach to achieving business outcomes and new goals are continuously set – and in the process generate referrals and advocates

• Customer Experience/Engagement

• • Integrate retention, adoption, user experience and happiness as part of every customer engagement
  • Partner with CS Operations to plan outreach campaigns based on customer
  • Consistently meet and exceed weekly/Monthly/Quarterly engagement goals for providing touch points for existing
  • Manage Product Feature, custom requirements with relevant internal stakeholders to ensure delivery and adoption risks are
  • Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account
  • Travel to the USA and Europe on Business Visa to grow customer network when required

• Renewal /Upsell/Cross Sell
• • Maintain the Annual Recurring Revenue from assigned accounts by managing account retention and
  • Work closely with Account Sales teams with identifying Upsell/Cross-sell opportunities in existing customers

What do we require?

• Customer facing experience in Solutioning /Post Sale Support/Customer Success/Project management with a Technical
• Experience in handling Enterprise customer accounts in the current / previous roles
• Strong customer management skills during advocacy/escalation with ability to influence clients'
• Good understanding of key technical concepts around Network, PKI, Automation, Security and systems
• Willingness to learn and understand our solutions and being able to teach the product to our customers
• Time management skills and the ability to multi-task across multiple
• Worked and interacted with F500 organizations in the North American or European markets
• Exceptional communication skills, both oral and written, coupled with excellent listening skills
• Comfortable working in extended time zones to align with the global team and in a fast-paced environment

What’s more in store? 

AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations. 

Why AppViewX? 

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

FEQ327R115

As a Manager, Field Engineering (Data & AI), you will lead a team of Solutions Architects focusing on large & strategic customers in India. You will help lead our team in India expansion, you will build and lead a technical pre-sales team. You will guide and get involved to enhance your team's effectiveness; be an expert at positioning and articulating business-value-focused solutions to our customers and prospects; whilst coaching new sales and pre-sales team members to work together, support various stages of the sales cycles; and build relationships with key stakeholders in large corporations.

The impact you will have:

• Manage hiring, building the Pre-Sales team consisting of Solutions Architects in the Data & AI domain.
• Rapidly scale the designated Field Engineering segment organisation without sacrificing calibre.
• Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture.
• Support increasing Return on Investment of SA involvement in sales cycles by 2-3x over 18 months.
• Promote a solution and value-based selling field-engineering organisation.
• Coach and mentor the Solutions Architect team to understand our customers’ business needs and identify revenue potential in their accounts.
• Interface with leadership & C-suite stakeholders at strategic customers in the assigned region to position the strength of Databricks, the comprehensive solutions strategy, and build trust and credibility in the account.
• Build Databricks' brand in India in partnership with the Marketing and Sales team
• Bring the experience, priorities, and takeaways of the field engineering team to the planning and strategy roadmap of the organisation. 

What we look for:

• 6+ years experience in a pre-sales / consulting / customer facing managerial role: developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals
• Experience working with strategic Banking / Financial Services / Digital Enterprise accounts generating +$1M ARR
• 6+ years experience in Big Data Architecture incorporating components of Data Engineering / Data Warehouse / Machine Learning / Data Science 
• Experience in scaling and mentoring field and technical teams managing both in-person and remote working models
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Knowledgeable in Apache Spark™ / Databricks ecosystem

Role Overview:

As a Technical Project Manager at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks.  A successful Associate Technical Project Manager can project manage the implementation of cutting-edge mobile technology, while effectively building client relationships through strategic communications.  As part of Branch’s Professional Services organization, you’ll also have the opportunity to help shape future service offerings to meet changing market needs. If you're a driven & organized project manager who is passionate about mobile technology, enjoy building relationships with internal & external stakeholders, and can effectively tailor & communicate Branch’s value proposition to various audiences; then you’re a great fit for this mission-critical role that is a key driver of growth for Branch.

Role Responsibilities: 

• Project manage the implementation of Branch technology into the mobile apps and websites of large global enterprises.
• Nurture client relationships through organized & strategic in-person, phone, and email communications.
• Build business cases and reports showcasing implementation progress, and Branch value proposition to meet the engagement goals.
• Collaborate with Branch’s account management, sales, and sales engineering teams to assist with new customer acquisition and retention and expansion of existing customers.
• Schedule and lead in-person and/or remote workshops and training sessions on Branch’s capabilities & feature set, for product & marketing audiences.

Role Qualifications:

• 3-5+ years of experience in a client-facing Project Management or Consulting role (i.e., Project Manager, Implementation Consultant, Technical Account Manager).
• 2-3 years experience in the Mobile, Ad Tech, or SaaS industry.
• Ability to manage & prioritize multiple projects running in parallel timelines.
• Flexibility in your approach to deliver quality work in any situation.
• Outstanding work ethic and can create value with minimal direction.
• Intellectual curiosity and hunger.

Nice to have:

• Familiarity with Project Management tools like Asana, Monday.com, etc.
• Experience using Mobile Analytics platforms like Google Analytics & Adobe.
• Experience using productivity tools like JIRA, Charles Proxy, Chrome Developer Tools, Command Line Interface, etc.

This role will be based at our Bangalore office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.
This role does not qualify for visa sponsorships. 

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. Our early team includes operators from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and more. We’re backed by Accel, Lightspeed, NFX, and other top-tier investors.

The Problem You’ll Solve

OpenFX can already move money cross-border. But without a world-class collections (Pay-In) layer, we’re missing the front door of the funds flow. Building this unlocks a new category of clients (global platforms, marketplaces, remitters, enterprises) and makes OpenFX materially stickier: once customers collect through us, their entire flow runs on our rails.

Most global businesses still collect money like it’s 2008: opening local bank accounts country-by-country, reconciling fragmented bank statements, and wiring funds back to HQ with delays, hidden fees, and constant operational breakage. If you have hundreds of thousands of customers across countries, “collections” becomes a full-time organisation, just to get paid and understand who paid you.

You'll build the product that fixes this. By owning Pay-Ins end-to-end, from local fiat rails and virtual accounts to fiat→stablecoin routing, to reconciliation that finance teams can close books with, you'll unlock a new category of customers (global platforms, marketplaces, remitters, enterprises) and make OpenFX the default operating system for their global treasury.

What you’ll own

You'll be the directly responsible individual for the Pay-Ins charter, from strategy through execution. Ownership isn't about shipping features, it's about delivering outcomes. This means:

Launch Pay-In v1 across priority rails

1. Enable customers to collect money in their local markets without opening local bank accounts.
2. Launch Pay-In collections through virtual accounts infrastructure on key fiat rails. e.g., ACH/Wire (USD), SEPA (EUR), SPEI (MXN), etc. and then expand.
3. Define what “live” means: onboarding, limits, payment references, exceptions, refunds/returns, SLAs, and support playbooks.
   
   

Smart Order Routing automation

1. Allow customers to programmatically route collected funds to any destination with zero manual intervention.
2. Design and build infrastructure that will be used by clients to decide  how funds received into virtual accounts can be converted and routed:
• fiat → stablecoin → on-chain wallet, and/or
• stablecoin → fiat rails for payouts
3. Own the product decisions and the integration path with the underlying virtual account + on/off-ramp infrastructure.
   
   

Payment tracking + reconciliation that scales globally

1. Build end-to-end observability for customers: who paid, when, in what currency, what fee/FX was applied, and where it settled.
2. Ship reconciliation primitives: payment references, statement mapping, webhooks, reporting exports, and exception workflows.

What success looks like

12 months in, you’ll know you’re succeeding if:

• $5B+/month Pay-In volume processed across local rails (with a clear path to $20B/month next quarter).
• 6+ pay-in rails live and operational (e.g., ACH, Wire, SEPA, SPEI + 2 more), each with defined SLAs, monitoring, and incident playbooks.
• p95 latency <10 minutes for automated flows (fiat received → virtual account credited → routed to destination)
• 8–10 enterprise customers live, with 3+ doing >$1B+/month in collections through OpenFX infrastructure. 
• Onboarding time < 14 days for a standard Pay-In integration (from kickoff to first money collected), measured and improving.
• Auto-reconciliation rate ≥ 95% (payments matched without manual ops), with clear exception workflows for the remaining cases.

Your first 90 days (what you’ll do)

Month 1: Discover and choose the wedge

• You'll conduct 15-20 deep discovery sessions with clients/prospects (marketplaces, enterprises, remitters, payment processors). 
• You'll map the current state: how they collect, reconcile, repatriate funds, and where it breaks. Then you'll let the data, not the loudest voice, decide which rails and geographies to prioritize.
• You choose v1 rails based on demand, feasibility, and unit economics and you can defend that choice with numbers.

Month 2: Align & Plan

• Write a clear PRD and One Pager that articulates the Job to Be Done, Desired Outcomes, and SMART success metrics. Publish Pay-In API + workflow spec (payment references, webhooks, reconciliation model, exceptions)
• Define the fiat→stablecoin routing policy and the customer configuration surface.
• Bring Legal, Compliance, Ops, and Partnerships into the room during definition, and solve constraints before engineering starts coding.

Month 3-6: Build & Execute

• Rail #1 in development with an integration test plan and a launch readiness checklist.
• Ensure Ops is trained, FAQs are written, and support playbooks are documented before go-live.
• First lighthouse customer committed to a timeline (integration + go-live criteria).
• Weekly metrics review cadence established (latency, failure modes, reconciliation breaks, support volume).
• Begin expansion to Rails #2 and #3 based on customer feedback and pipeline demand.

Requirements

Non-negotiable

• You’ve shipped payments products (API-first) where reliability, exceptions, and reconciliation matter.
• You write crisp, technically grounded specs and can drive hard tradeoffs across product/engineering/ops/compliance.
• You've been the DRI for a product line, owning adoption, volume, reliability, and unit economics, not just roadmaps. You measure success by data, write post-mortems when hypotheses fail, and iterate rapidly.
• You know how to uncover real customer pain. You ask, "Show me how you currently reconcile these payments", instead of "Would you use this feature?" You distinguish between what customers say they want and what their behavior reveals they actually need.

Preferred (helps you ramp faster)

• Experience with local payment rails (ACH, Wire, SEPA, SPEI, Pix, FPS, NEFT/UPI etc.) and bank/payment partner integrations.
• Exposure to virtual accounts, treasury/ledgering, or reconciliation-heavy products.
• Familiarity with stablecoin rails/on-off ramps (helpful, not required).

Not required

• MBA, pedigree, or a certain number of years. We care what you’ve built and owned.

Why This Opportunity Is Rare

• Speed: OpenFX went from $0 to $40B+ in annualized volume in under two years. We don’t do “multi-quarter discovery.” If the opportunity is real, we ship. You’ll take Pay-Ins from charter to production fast, and you’ll feel the impact in weeks, not years.
• Access: You’ll work directly with leadership and the teams that matter: clients, partnerships, compliance, ops, and engineering. You’ll sit in enterprise discovery calls, negotiate rails/partner constraints, and get lighthouse customers live yourself. No layers. No politics.
• Leverage: Pay-Ins is the front door of the money flow. If we win here, customers don’t just move money with OpenFX. They collect through us, reconcile through us, and then route funds globally through our rails. This turns OpenFX from “a provider” into the default operating system for global collections and treasury.
• Upside: Early equity in a company scaling faster than most fintechs in the category. If we win, you’ll have built a product line that becomes foundational to how global businesses get paid. If we lose, you’ll still have shipped infrastructure that moved billions - across rails, currencies, and compliance regimes.

If you want to build the collections layer that makes global money movement actually work, at scale, apply.

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

What you’ll be working on:  

• Manage several engagements concurrently, potentially between 10 – 15 clients depending on project size    
• Deliver our software solutions in time and on budget, being on top of project status and always driving issue resolution forward    
• Manage various multi-national projects simultaneously and engage cross-functionally with stakeholders such as product management, engineering or network resources to achieve your project missions    
• Manage financial metrics and enable pre-sales activities to support account expansion plans    
• Present solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics    
• Adhere to project44’s company standards, guidelines, policies and procedures  .  

Requirements & Skills:  

• 3-5 years of experience in a customer facing role or at an enterprise SaaS company.
• Experience in the field of freight forwarding and supply chain management strongly preferred    
• Proven track record of working for internally operating clients with a cross-functional and geographically dispersed team    
• Must have excellent English, proficiency in French, Spanish or German are nice to have.   
• Strong communication and problem-solving skills, customer focus and results orientation    
• In-depth knowledge and experience implementing Enterprise software applications such as ERP, CRM or SCM    
• Monitoring projects progress and oversee project contributors, ensuring that scope, planning, milestones, budgets and overall goals are met    
• Strong client service and/or management consulting experience    
• Strong communication and problem-solving skills, customer focus, attention to detail and results orientation    
• Willingness to work during customer’s operating hours outside of standard office hours. 

In-office Commitment: This position requires a commitment to contribute to our collaborative culture by working in-office 5 days weekly. 

Working Hours: Typically between 5:00 PM - 2:00 AM, with flexibility for time zone alignment.

Diversity & Inclusion   

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.   

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.   

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!   

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

About project44   

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.  

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The Opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The Role  

As a Business Development Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 4+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role & Responsibilities:

• Own the initial outreach and nurturing of high-value leads — from inbound inquiries triggered by marketing and events to intelligence-based account outreach.
• Operate with a "quality over quantity" mindset, curating personalised, insight-driven messages and multi-touch follow-up plans that genuinely resonate with enterprise-level prospects.
• Triage leads using Salesforce dashboards and conduct due diligence before engagement, in line with our Demand Gen SLA and Salesforce best practices.
• Collaborate closely with marketing, partner alliances, and regional teams to ensure every approach is informed by current market intelligence and aligned tactics.

Work Across Multiple Initiatives

• Inbound Lead Follow-Up: Respond rapidly and meaningfully to inbound leads, leveraging insights to spark consultative conversations.
• Event & Project Support: Engage high-value leads around our top-priority events and campaigns, contributing to the planning and execution of pre and post-event outreach strategies.
• Priority Account Outreach: Develop tailored prospecting plans for strategic accounts, supported by detailed research and collaboration across marketing and demand teams, plan and align outbound messaging, themes, and next steps.

Champion Best Practices & Data Integrity

• Maintain accurate and thorough records in Salesforce, including activity logs, lead stages, campaign statuses, and meeting records, ensuring full attribution and visibility for all stakeholders.
• Conduct weekly reviews of lead progression and campaign membership in line with our data hygiene processes.
• Attend regular reporting sessions, sharing insights on lead status, pipeline development, and lessons learned.

Learn & Grow

• Develop deep expertise in Valtech's complex offerings, from technology solutions to digital strategy, so you can confidently articulate how we help solve client challenges.
• Build the foundational skills and knowledge essential for a long-term career in new business - this role is the first step on our Business Development career path.
• Engage in collaborative forums with your peers across Europe, exchanging best practices and sharpening your approach through shared feedback and support.
• Gain hands-on exposure to Valtech's full GTM motion - from marketing campaigns to outbound account planning to opportunity creation - positioning you for advancement into a strategic sales or growth role.

What’s In It for You?

• Career Path: This position is the gateway to broader business development leadership at Valtech. You'll gain the core skills in prospecting, nurturing, and solutioning to set you on a trajectory toward a more senior role.
• Team Culture: Join an inclusive, entrepreneurial-minded New Business team that values your input and creativity. You'll have the freedom to experiment while being fully supported by marketing and leadership.
• Global Reach: Engage with enterprise-level clients and cutting-edge partners, expanding your network and professional profile.
• Impact & Ownership: You'll see direct results from your efforts - every conversation you initiate, every lead you nurture, and every opportunity you help create contribute to Valtech's growth.
• Clear Metrics: Success is defined and visible from connection points and SQL-to-SAL conversion to meetings and opportunities created.

Must Have

To be considered for this role, you must meet the following essential qualifications: 

• Experience: You've spent 3–5 years in a new business or sales-focused environment, ideally within technology or digital services.
• Multi-Tasker: You excel at juggling multiple activities - whether it’s running inbound follow-ups, prepping for events, or strategising outreach - without losing track of details or deadlines.
• Entrepreneurial Spirit: You're energised by the hunt for new opportunities, unafraid to test new approaches and have a knack for turning insights into action.
• Great Communicator: You can articulate complex ideas in a relatable, concise manner. You're also an empathetic listener, able to read between the lines to identify client pain points.
• Tech-Savvy & Curious: You follow digital trends and see the potential of technology to reshape businesses, and you enjoy learning more about it every day.
• Self-Starter: You manage your priorities and workload independently, using your judgment on when to collaborate and when to drive forward solo. You proactively uphold data hygiene and SLA commitments without being prompted.
• Future-Focused: You see yourself evolving into a true new business leader and want the mentorship and platform to grow in that direction.
• CRM Fluent: Familiarity with Salesforce or equivalent CRM platforms is a plus - you understand how to track lead stages, campaigns, and activities to support data-driven decision-making.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

 The Benefits  

This is a Full-Time position based in Bengaluru.

Beyond a competitive compensation package, we offer: 

• Flexibility, with hybrid work options (country-dependent) 
• Learning and development, with access to cutting-edge tools, training and industry experts.

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re seeking an experienced customer success manager to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bangalore or Chennai offices. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What this is about (role)

The Customer Success team at Atomicwork is responsible for driving adoption and value realization for Atomicwork customers. As a Customer Success Manager, you’ll manage a few of our largest mid-market and Enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.

We seek a bright, motivated individual with a passion for learning and the ambition to be a crucial part of our growth strategy. Above all, we are looking for a strong communicator who can collaborate effectively internally and externally to get things done.

The ideal candidate for this role will possess strong relationship-building skills and a laser focus on positive customer outcomes.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work.

• 5+ years’ experience in Management Consulting, Customer Success roles serving Enterprise clients.

• Project Management Experience

• Collaboratively develop and build a detailed project plan to monitor and track progress.

• Coordinate internal resources for flawless execution of multiple projects

• Track project performance through the use of data and analytics

• Coordinate and communicate frequently with customers on project status and project needs

• Experience with a project management software tool is a plus but not required

• Ability to learn systems and business processes quickly

• Ability to identify customer pain points and map processes

• Excellent verbal, written, and presentation skills

• Highly organized, collaborative, and detail oriented

• Ability to manage multiple projects within time, schedule, and quality constraints

• Expertise in dealing with significant change at senior business and IT levels (preferably dealing directly with VP or C-Level Executives)

• Capability as a credible and effective consultant/advisor/coach

• Passion for technology and for being a part of a fast-growing SaaS startup where we move quickly and wear many hats

• Flexible approach, able to operate effectively with uncertainty and change

• Driven, self-motivated, enthusiastic, and with a “can do” attitude

• Ability to travel up to 50%

• Must be ready to work during ANZ time zones

   

What you’ll do (responsibilities)

• Be the primary post-sales point of contact for assigned customers. This role will collaborate closely with the sales account executive, the solution consultant, and the implementation consultant to form a team that supports customers through the entire customer lifecycle, including adoption, renewal, and expansion.

• Map customer processes to Atomicwork capabilities & data model

• Manage customer onboarding supported by the implementation consultant and partner with other internal team members as needed to ensure time to value goals are achieved

• Monitor key customer success metrics to ensure that Atomicwork is driving results and helping customers achieve their goals

• Provide proactive guidance to critical users, encourage adoption, and assist in education on product updates

• Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at Atomicwork

• Gather product feedback, conveying this to Product teams

• Identify opportunities for customers to act as Atomicwork industry advocates (e.g., testimonials, case studies)

• Help foster a company-wide culture of Customer Success

• Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

• Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.

• Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.

• Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

• Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

• Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

• Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

1. Fantastic team —the #1 reason why everybody joins us. ‍

2. Hybrid work — balance between working from the office and home.

3. Convenient offices — well-located offices spread over five different cities.‍

4. Paid time off — Unlimited sick leaves and 15 days off every year.

5. Health insurance — comprehensive health coverage upto 75% premium covered.‍‍

6. Flexible allowances — with hassle-free reimbursements across spends.‍‍

7. Annual outings — for everyone to have fun together.

What next (applying for this role)

1. Click on the apply button to get started with your application.

2. Answer a few questions about yourself and your work.

3. Wait to hear from us about the next steps.

The Solution Sales Manager will oversee market success of ServiceNow's Moveworks products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

• • Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
  • Provide input to AE during the account planning process based on territory strategy and recommendation
  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
  • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
  • Champion diversity and belonging to contribute to an open and inclusive environment

What do you bring to the table?

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years knowledge on return on investment of specialty solutions area to lead solution win
• Experience as an AE, or in alternative sales/ customer service role
• Understanding of business sales processes
• Traver required: 30-50%

Compensation Structure: Base + Commission + Equity