Why project44? 

At project44, we believe in better. 

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. 

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. 

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. 

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

Project Manager (Software Implementation)

We are looking for a Senior Project Manager to join our Customer Experience Team within Professional Services, working alongside Solutions Architects, CSM's, Sales, Technical Support, and Engineering to deliver a seamless implementation experience for our customers.

In this role, you will be responsible for leading the end-to-end execution of customer implementations, ensuring projects are delivered on time, within scope, and on budget while maximizing customer satisfaction. You will partner closely with Solutions Architects, who will lead the technical design, while you drive governance, coordination, and delivery excellence across all phases of the project lifecycle.

This role will primarily focus on strategic and complex customer implementations, often requiring in-region presence and specific language capabilities. As such, the Senior Project Manager may engage closely with local stakeholders and travel onsite occasionally to ensure successful delivery.

Key Accountabilities:

• Own and drive the full project lifecycle for customer implementations, from post-sale handover through Go-Live and Hypercare.
• Develop and manage detailed project plans, timelines, milestones, and deliverables, ensuring alignment across internal and customer teams.
• Lead project governance, including status tracking, reporting, and stakeholder communication at all levels.
• Manage project risks, issues, and dependencies, proactively identifying mitigation strategies and driving resolution.
• Own budget and scope management, ensuring projects are delivered within agreed commercial parameters.
• Act as the primary point of contact for customers on project delivery, ensuring clear communication, expectation management, and alignment.
• Coordinate cross-functional teams, including Solutions Architects, Engineering, Product, and Support, to ensure smooth execution.
• Facilitate key project ceremonies, including:
  • Project kick-off calls
  • Weekly status meetings
  • Steering committees (when applicable)
  • Go-live readiness reviews
• Support testing phases (System Testing & UAT) by coordinating timelines, stakeholders, and deliverables.
• Drive Go-Live planning and execution, including cutover coordination and post-launch validation.
• Oversee Hypercare phase, ensuring a smooth transition to Customer Success and long-term account stability.
• Ensure accurate tracking of project progress using internal tools (e.g., Jira, Zendesk, Rocketlane, or equivalent).
• Contribute to process improvements, project management standards, and scalable delivery frameworks.
• Support pre-sales and discovery activities by providing input on timelines, delivery approach, and implementation feasibility.

Requirements & Preferred Skills

• Fluent in English (written and spoken). Any other European Language (For Eg: French, German, Spanish OR Italian) would be a strong differentiator.
• 5+ years of experience in customer-facing project management roles, preferably within:
  • Supply chain, transportation, or logistics technology
  • SaaS implementations
  • Software delivery
• Proven experience managing complex, multi-stakeholder projects with competing priorities and timelines.
• Strong expertise in risk, budget, and stakeholder management.
• Experience working with project and collaboration tools such as JIRA, Confluence, Microsoft Office, or equivalent.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Comfortable working in a fast-paced, cross-functional, global environment.
• Willingness to travel occasionally based on customer needs.
• Experience with TMS, ERP, or supply chain systems is a plus.

Location

This is a hybrid role, based in our Amsterdam office.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful Amsterdam office four days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.

What You’ll Gain & What We Expect

What we offer:

• Opportunity to work on strategic, high-impact implementations with leading global brands
• Strong internal and external exposure, working cross-functionally and directly with customer leadership
• A role with high visibility, where your work directly influences customer success and business outcomes
• Ownership and autonomy to drive projects end-to-end and shape delivery approaches
• The chance to build a strong portfolio of enterprise implementations within a fast-scaling SaaS environment

What we ask:

• A high level of ownership and accountability across all aspects of project delivery
• A strong team-oriented mindset, embracing collaboration across functions
• Commitment to a #OneTeam mentality, always prioritizing customer value and outcomes over silos

Ability to operate with urgency, structure, and clarity in complex and fast-paced environments

Why project44? 

At project44, we believe in better. 

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. 

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. 

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. 

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

Senior Project Manager (Software Implementation)

We are looking for a Senior Project Manager to join our Customer Experience Team within Professional Services, working alongside Solutions Architects, CSM's, Sales, Technical Support, and Engineering to deliver a seamless implementation experience for our customers.

In this role, you will be responsible for leading the end-to-end execution of customer implementations, ensuring projects are delivered on time, within scope, and on budget while maximizing customer satisfaction. You will partner closely with Solutions Architects, who will lead the technical design, while you drive governance, coordination, and delivery excellence across all phases of the project lifecycle.

This role will primarily focus on strategic and complex customer implementations, often requiring in-region presence and specific language capabilities. As such, the Senior Project Manager may engage closely with local stakeholders and travel onsite occasionally to ensure successful delivery.

Key Accountabilities:

• Own and drive the full project lifecycle for customer implementations, from post-sale handover through Go-Live and Hypercare.
• Develop and manage detailed project plans, timelines, milestones, and deliverables, ensuring alignment across internal and customer teams.
• Lead project governance, including status tracking, reporting, and stakeholder communication at all levels.
• Manage project risks, issues, and dependencies, proactively identifying mitigation strategies and driving resolution.
• Own budget and scope management, ensuring projects are delivered within agreed commercial parameters.
• Act as the primary point of contact for customers on project delivery, ensuring clear communication, expectation management, and alignment.
• Coordinate cross-functional teams, including Solutions Architects, Engineering, Product, and Support, to ensure smooth execution.
• Facilitate key project ceremonies, including:
  • Project kick-off calls
  • Weekly status meetings
  • Steering committees (when applicable)
  • Go-live readiness reviews
• Support testing phases (System Testing & UAT) by coordinating timelines, stakeholders, and deliverables.
• Drive Go-Live planning and execution, including cutover coordination and post-launch validation.
• Oversee Hypercare phase, ensuring a smooth transition to Customer Success and long-term account stability.
• Ensure accurate tracking of project progress using internal tools (e.g., Jira, Zendesk, Rocketlane, or equivalent).
• Contribute to process improvements, project management standards, and scalable delivery frameworks.
• Support pre-sales and discovery activities by providing input on timelines, delivery approach, and implementation feasibility.

Requirements & Preferred Skills

• Fluent in English and German (written and spoken).
  • Additional languages are a strong differentiator, with a strong preference French OR Spanish OR Italian.
• 5+ years of experience in customer-facing project management roles, preferably within:
  • Supply chain, transportation, or logistics technology
  • SaaS implementations
  • Software delivery
• Proven experience managing complex, multi-stakeholder projects with competing priorities and timelines.
• Strong expertise in risk, budget, and stakeholder management.
• Experience working with project and collaboration tools such as JIRA, Confluence, Microsoft Office, or equivalent.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Comfortable working in a fast-paced, cross-functional, global environment.
• Willingness to travel occasionally based on customer needs.
• Experience with TMS, ERP, or supply chain systems is a plus.

Location

This is a hybrid role, based in our Kraków office.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful Kraków office four days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.

What You’ll Gain & What We Expect

What we offer:

• Opportunity to work on strategic, high-impact implementations with leading global brands
• Strong internal and external exposure, working cross-functionally and directly with customer leadership
• A role with high visibility, where your work directly influences customer success and business outcomes
• Ownership and autonomy to drive projects end-to-end and shape delivery approaches
• The chance to build a strong portfolio of enterprise implementations within a fast-scaling SaaS environment

What we ask:

• A high level of ownership and accountability across all aspects of project delivery
• A strong team-oriented mindset, embracing collaboration across functions
• Commitment to a #OneTeam mentality, always prioritizing customer value and outcomes over silos

Ability to operate with urgency, structure, and clarity in complex and fast-paced environments

Location: Chicago, IL (Relocation assistance available for candidates open to moving to Chicago.)

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  

Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.  

What You’ll Do: 

We are seeking a Program Manager who has a passion to work at the enterprise level to deliver multiple complex solutions, which will enable you to successfully drive the delivery team and monitor project quality, risk and performance for all p44 implementations. You will be responsible for managing the end-to-end delivery of the projects, ensure that the project remains on time, within budget and meets the customer's expectations. 

Because you already have experience implementing Enterprise software systems and are proficient with SaaS or ERP or supply chain management (SCM) systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing customer relationships, project plans and leading the implementations for multiple projects at a time. Program Managers at p44 can sense risk and proactively mitigate issues to ensure successful project execution and happy customers. 

Key Responsibilities:

• Drive multiphase customer implementations effectively, ensuring all deadlines and contractual deliverables are met on time and in scope.
• Manage several engagements concurrently, potentially between 5 – 6 customers. 
• Facilitate standard project management methodology for all implementations, including, but not limited to:

• Leading kick-off calls - remote (sometimes on site) sessions providing overview of project44 and outline of the implementation project.
• Present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics 
• Weekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Weekly status to be logged within Salesforce reporting.
• Training – remote (sometimes on site) training sessions tailored to the end user.
• Post-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team.

• Interface with internal product and engineering resources to communicate customer impact / drive change. 
• Manage financial metrics and enable pre-sales activities to support account expansion plans.  
• Anticipate customer needs and actively troubleshoot issues to further increase time to value.

What You'll Need (required): 

• 3-5 years of experience as a program/project manager at a big four consulting firm or at an enterprise SaaS company.
• In-depth knowledge and experience implementing Enterprise software applications such as WMS, YMS, ERP, CRM or SCM. 
• Responsible for multiple projects at once, with varying stages of implementation, must be highly organized with a strong sense of urgency to meet deadlines.
• Ability to work autonomously as well as in a team setting, leading large groups of people using indirect authority to meet critical goals.
• Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel). 
• Effective communication and problem-solving skills, customer focus and results orientation. 
• Handson onsite experience implementing enterprise product within logistics facilities (distribution center, manufacturing center, cross dock, ports or terminals)
• Experience providing solutions using IoT devices such as RFID, GPS, PLC, Camera vision and other automated sensors.

• Experience working with Salesforce, JIRA, Confluence, PowerPoint, and Excel.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters four days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.
• Relocation offered: We’re proud to call Chicago home - a walkable downtown, amazing food, and a team that makes big ideas move fast.  And we’re ready to help you make it yours, project44 offers relocation assistance for team members joining us from outside the area. 

Diversity & Inclusion 

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique as the communities we are building for. It's up to us to create a company where anyone can bring their authentic self to work every day. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us. 

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you. 

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodations needed during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

What you’ll be working on:  

• Manage several engagements concurrently, potentially between 10 – 15 clients depending on project size    
• Deliver our software solutions in time and on budget, being on top of project status and always driving issue resolution forward    
• Manage various multi-national projects simultaneously and engage cross-functionally with stakeholders such as product management, engineering or network resources to achieve your project missions    
• Manage financial metrics and enable pre-sales activities to support account expansion plans    
• Present solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics    
• Adhere to project44’s company standards, guidelines, policies and procedures  .  

Requirements & Skills:  

• 3-5 years of experience in a customer facing role or at an enterprise SaaS company.
• Experience in the field of freight forwarding and supply chain management strongly preferred    
• Proven track record of working for internally operating clients with a cross-functional and geographically dispersed team    
• Must have excellent English, proficiency in French, Spanish or German are nice to have.   
• Strong communication and problem-solving skills, customer focus and results orientation    
• In-depth knowledge and experience implementing Enterprise software applications such as ERP, CRM or SCM    
• Monitoring projects progress and oversee project contributors, ensuring that scope, planning, milestones, budgets and overall goals are met    
• Strong client service and/or management consulting experience    
• Strong communication and problem-solving skills, customer focus, attention to detail and results orientation    
• Willingness to work during customer’s operating hours outside of standard office hours. 

In-office Commitment: This position requires a commitment to contribute to our collaborative culture by working in-office 5 days weekly. 

Working Hours: Typically between 5:00 PM - 2:00 AM, with flexibility for time zone alignment.

Diversity & Inclusion   

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.   

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.   

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!   

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

About project44   

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.