Location: Miami, FL | London, UK | Remote (US)

The Problem and the Role

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.

We are seeking a Developer Experience Lead, who will report to the head of Product Growth, to own the entire developer-facing surface of our platform, from documentation to integration support to API governance. We have built a world-class financial engine, but how external developers experience that engine has no owner. This role fills that gap.

This is a foundational role. You will be the first hire in this function. You will architect the documentation ecosystem from the ground up, define the processes that keep it accurate as the platform evolves, and directly support the clients who integrate with our APIs. Over time, you will shape how Developer Experience operates as a discipline at OpenFX, influencing product decisions, integration strategy, and the developer journey end-to-end.

You will set the bar higher than industry standards, building a knowledge system that turns complex FX liquidity and cross-border payment flows into a Hello World integration in under 15 minutes.

What You'll Actually Do & Own

• Drive API Product Adoption: You own API adoption as a measurable outcome. You instrument the funnel from API key activation to first API call to first transaction to expanded endpoint usage. You set the baseline, define the targets, and drive the cross-functional work to move the number. Every quarter, more developers are activated, more endpoints are used, and integrations go deeper. This is what you are accountable for, not pages shipped.
• Architect the Documentation System: Documentation is the primary adoption surface. You own the information architecture and the words. You design the taxonomy that scales from a simple Quickstart guide to complex Treasury Operations references. You determine how we version, layer, and present information so it does not collapse under its own weight as the platform grows. You build it on docs-as-code infrastructure that engineers can contribute to. You measure documentation by whether it moves adoption, not by completeness for its own sake.
• Own the OpenAPI Workflow: Your first technical priority is aligning the OpenAPI spec to production reality. Then you implement and enforce a contract-first governance model where the spec is treated as a product contract, not a generated afterthought. Spec linters run in CI as merge blockers. OpenAPI updates are part of engineering's Definition of Done. Breaking changes are detected automatically and routed through a defined deprecation process. You sit in Product and Engineering reviews as the First User: if an API is too hard to explain in writing, it is too hard to use, and you have the authority to push back before code ships.
• Drive Developer Advocacy: You are the external voice of OpenFX inside the developer community and the internal voice of the developer inside OpenFX. You write technical content that earns developer trust: deep-dive blog posts on idempotency under retries, sample apps that demonstrate real cross-border payment flows, integration pattern guides for PSP, neo-bank, and treasury use cases. You build feedback loops that turn integration friction into product changes. As volume justifies, you represent OpenFX at developer-focused events, conferences, and partner enablement sessions. You are the reason developers choose OpenFX over a competitor whose docs they could not understand.
• Own Integration Triage: You are the technical front door for client integration questions during US business hours. You triage whether each issue is a documentation gap, an API design problem, or a code bug. You fix documentation gaps directly and route the rest to engineering with structured context. You build the repeatable onboarding playbook that turns one-off Slack threads into a scalable process. You partner with GTM, who owns the client relationship; you own the developer experience surface that surfaces during integration.

What Success Looks Like

• API Product Adoption: You own the adoption funnel from API key activation to first API call to first transaction to expanded endpoint usage. You instrument it, set the baseline, define the target, and drive the cross-functional work to move the number. This is the metric you are accountable for.
• Time to First API Call: Drops from around 3 days to under 15 minutes within 90 days. You own the Quickstart, code snippets, and onboarding tutorials that make this speed possible, and you advocate for the product changes needed to remove the rest of the friction.
• Instructional support tickets: reduced 40% within 90 days, with 42% of onboarding support requests as the baseline.
• Spec drift: no spec drift incidents that reach production. The OpenAPI spec stays aligned to production as the platform evolves.
• V1 Developer Portal: a public API doc portal (References, Guides, Changelog, sample apps) is live, searchable, and built on docs-as-code infrastructure. 100% of public endpoints have accurate request and response examples.
• Developer advocacy presence: a published cadence of technical content (deep-dive guides, sample apps, integration patterns) that builds developer trust and drives inbound adoption. Establish the baseline, grow it quarterly.
• DX roadmap: a written plan for SDK strategy, portal evolution, adoption analytics, and Agent Experience foundations and expansion (CLI, MCP)

Requirements

• 5+ years owning a developer-facing API product or platform. B2B or infrastructure. You drove a measurable adoption outcome, not just shipped pages. You can point to the integration experience you built, the funnel you owned, and the metric you moved.
• Direct client integration work. You have sat on integration calls with B2B or institutional clients, diagnosed friction live, and fed it back into product changes (not just documentation updates). You know what breaks during real integrations, not what should break in theory.
• Product instinct for API design. You have opinions on endpoint design, parameter naming, authentication UX, error response formats, idempotency keys, and SDK ergonomics. You have opinions on these calls and get changes shipped before code hits production.
• Engineering fluency. You read code well enough to extract logic independently. You understand distributed system concepts (latency, rate limiting, idempotency, eventual consistency, async patterns). You can sit in a code review and have something useful to say.
• Contract-first governance experience. You have implemented or enforced OpenAPI workflows where the spec is treated as a product contract, not a generated artifact.
• Financial services or fintech context. You know the difference between authorized and settled. You have worked on payments, trading, or banking APIs.
• Agent Experience instinct. You have shipped or experimented with MCP servers, agent-native SDKs, llms.txt, evaluation suites for LLM-driven API consumption, or other agent-readable API patterns. You have a point of view on what Developer Experience looks like when AI agents are first-class consumers.

Preferred

• Interactive docs experience: code playgrounds, Try It Now, in-browser sandbox.
• Multimedia documentation skills: video tutorials, sequence diagrams, architecture diagrams that complement written documentation.
• Developer advocacy or DevRel experience: you have written technical content for an external developer audience, shipped sample apps, or represented a product at developer events.

Why This Role?

• Foundational Ownership: You are the first hire in this function. You define the hiring standards, the voice, and the culture of Developer Experience at OpenFX. As the function scales, you lead the team.
• Greenfield Architecture: You are building the DX product from the ground up. You build the system right the first time, selecting the stack, the taxonomy, and the governance model from scratch.
• The Frontier of Finance: You will learn the inner workings of global finance (FX liquidity, settlement, treasury), and you will apply them to the new payment stack as well as the legacy rails of the past. Our technology is novel; you teach developers how to think about the future of money and define the vocabulary of the industry. 
• Where This Role Grows: The next milestone is Agent Experience. AI agents are becoming first-class consumers of APIs alongside human developers. As Developer Experience matures, you lead the expansion into agent-native tooling: MCP servers that expose OpenFX as agent-callable tools, SDKs and CLIs designed for both human and autonomous consumption, semantically structured documentation that LLMs can parse natively, evaluation suites that test whether agents can invoke OpenFX correctly from natural language, and sandboxing patterns that let agents transact safely. Few companies have a clear owner for what Agent Experience means at the API layer. You define this discipline at OpenFX, and you do it from a foundation of human Developer Experience that already works.
• The Team: You are joining a team of ex-Stripe, J.P. Morgan, and Kraken alumni.  We are backed by Accel, Atomico, M13, Northzone, Pantera, and we believe that our APIs are core to our product. 

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P . Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an exceptional Head of Marketing to lead OpenFX’s global marketing strategy and execution. This role owns the brand narrative, demand generation engine, product marketing, and industry presence that will position OpenFX as the leading institutional FX and cross-border payments platform worldwide. The ideal candidate is both strategic and execution-oriented — comfortable building scalable systems for awareness, acquisition, and lifecycle engagement in a fast-moving fintech.

Key Responsibilities:

• Brand & Market Leadership
• Establish OpenFX as the most trusted and recognizable brand in institutional FX and cross-border payments.
• Develop and execute a global brand strategy across thought leadership, research, and media channels.
• Build a strong executive voice through articles, reports, awards, and partnerships that highlight OpenFX’s role in transforming institutional liquidity. 
• Grow engagement across owned and earned channels, driving measurable increases in reach and brand recall.
  
  
• Demand Generation & Growth Marketing
• Build a high-performance inbound engine that drives qualified enterprise leads and pipeline contribution across regions.
• Develop and manage multi-channel campaigns that span content, digital, and event marketing.
• Maintain effective ROAS and marketing budget that shows measurable results.
• Partner with Sales and Product teams to refine targeting, messaging, and nurture workflows to maximize conversion.
  
  
• Product & Content Marketing
• Lead marketing strategy for new products, currency pairs, and platform features.
• Develop positioning, messaging, and collateral that communicate OpenFX’s unique value to institutional clients.
• Lead the development of sales enablement materials that close institutional fintech deals.
• Deliver a cohesive enablement suite — from case studies to sales playbooks — that improves conversion and sales efficiency.
• Translate product innovation into compelling narratives for customers, partners, and media.
  

• Events & Industry Presence
• Establish OpenFX as a key player in global fintech, payments, and crypto events.
• Design and execute high-impact activations, including sponsorships, panels, and executive speaking engagements.
• Build an event performance framework for lead capture, attribution, and ROI analysis. 
• Ensure marketing activities reinforce OpenFX’s credibility and generate qualified institutional interest.
  
  
• Team & Agency Leadership
• Operate in a player/coach role, leading a multidisciplinary marketing team spanning content, growth, and product marketing.
• Manage strategic agency relationships and ensure alignment with OpenFX’s brand and growth objectives.
• Foster a performance-driven, data-informed culture that values creativity, precision, and speed of execution.

What we are looking for

Must-haves:

• 10+ years of experience leading marketing in fintech, payments, or enterprise B2B technology, and a strong understanding of stablecoins and crypto.
• Proven ability to scale brand and demand generation for institutional audiences.
• Exceptional communication, storytelling, and executive presence.
• Experience managing multi-channel campaigns and event strategies globally.
• Expertise in HubSpot, attribution modeling, SEO/SEM, and marketing automation & measurement.
• Strong operational discipline with comfort navigating analytics, CRM, and funnel metrics.

What helps you stand out

• Deep understanding of the institutional FX, payments, or liquidity landscape.
• Experience in high-growth or startup environments, scaling from early to growth stage. 
• A track record of thought leadership in financial services or fintech.
• Comfort operating in fast-paced, ambiguous settings with a data-driven approach to decision-making.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Product Manager, Currencies & Payments - Americas & Europe

Location: Miami, FL or London, UK

The Problem and the Role

OpenFX is building programmatic money movement infrastructure that powers the next generation of payments companies globally. We move money as freely as data, unrestricted by time zones, banking hours, or legacy systems.

We are looking for a Product Manager to own currency expansion across North America, LATAM, and Europe. Every new currency unlocks new corridors for our institutional clients, directly driving trading volume and revenue. Your mandate is to scale aggressively across these geographies: sourcing liquidity providers, standing up settlement rails with banking partners, navigating jurisdiction-specific compliance, and ensuring every currency you launch meets the reliability bar our clients expect.

You will run your regional currency roadmap with independence. You will set pricing. You will prioritize engineering effort. You report to the PM for Payments & Currencies, who sets strategic prioritization for which currencies matter most based on payout corridor relevance. You own the how and the when.

If you have shipped cross-border payment products, worked with banking or card network infrastructure, or built API-driven financial products across jurisdictions, this role will feel familiar. The difference is you will be doing it at the frontier of stablecoin-settled FX infrastructure, where the rails are new and the playbook is yours to write.

What You’ll Actually Do

• Own Corridor Launch. You own every currency in your regional pipeline from Alpha through General Availability. You track Liquidity Partner onboarding, settlement rail readiness, compliance clearance, operational setup and pricing. You run readiness reviews, maintain the launch checklist, and make the go/no-go call. Nothing goes live in your geographies without your sign-off.
• Prioritize Engineering. You work with engineers to deliver against your roadmap. You write specs, set sprint priorities, and partner with your EM to ensure capacity is allocated to the highest-impact currencies.
• Work Directly with LPs and Banking Partners. You are the product voice in LP onboarding and banking partner discussions. You understand what it takes to stand up a new currency pair technically, what banking partners need to enable settlement, and how to translate partner constraints into product decisions. You set pricing for new pairs and run pricing experiments to drive volume.
• Navigate Multi-Market Regulatory Complexity. Each currency comes with jurisdiction-specific compliance requirements. You work with Legal and Regulatory to understand what is needed, translate requirements into engineering and product decisions, and ensure no currency launches without clearance.
• Drive Post-Launch Adoption. A currency is not done at launch. You track whether clients are actually trading new corridors, partner with GTM to drive activation, identify friction points, and feed insights back into prioritization.
• Build the Regional Launch Playbook. You build a repeatable, documented process for launching currencies in your geographies, covering every dependency, gate criterion, and handoff. You iterate on it after every launch so the next 15 currencies follow a predictable path.

What Success Looks Like

• Launch Discipline: You reduce average time from Alpha to GA by establishing a repeatable process. Every currency that reaches GA has passed all readiness criteria. No launch is rolled back due to missed dependencies, incomplete rails, or compliance gaps.
• OKR Delivery: You hit currency expansion targets for North America, LATAM, and Europe on time and to the quality bar required for institutional clients.
• Post-Launch Activation: Average currencies traded per client increases quarter over quarter in your corridors. You can point to specific actions you took to drive adoption.
• Engineering Partnership: Engineering ships consistently against the roadmap. Your EM considers you a strong product partner who provides clear specs, makes decisive trade-offs, and shields the team from churn.

Requirements

• 5+ years of Product Management experience. You have owned a complex, multi-dependency delivery process in a B2B or infrastructure product. You can describe a time you coordinated multiple teams toward a shared launch and what you did when dependencies broke down.
• Cross-border payments or financial infrastructure context. You have worked on payments, FX, card networks, or digital asset products where moving money across borders was the core problem. You understand settlement, liquidity provisioning, and compliance clearance from hands-on experience.
• Multi-market product experience. You have shipped products across multiple countries or regulatory jurisdictions. You know that launching in a new market means regulatory navigation, banking partner onboarding, and market-specific constraints that shape timelines.
• Operational rigour. You maintain systems to track complex, multi-dependency workflows. You build the checklist, follow up on the open item, and catch the gap before it becomes a blocker.

Preferred

• LATAM corridor knowledge: Experience with LATAM payment rails, regulatory environments, or banking partner ecosystems. Spanish speaker preferred.
• Card network or payment scheme background: Experience at a card network, payment scheme, or large-scale processor with multi-market product launches.
• Stablecoin or digital asset rails: Familiarity with stablecoin settlement, on/off-ramp infrastructure, or crypto payment products.

Why This Role

• Direct revenue impact. Every currency you launch unlocks trading corridors and directly drives TPV growth. Your work shows up in the numbers.
• Frontier of cross-border finance. Liquidity provisioning, settlement mechanics, banking partner networks, stablecoin rails. This is cross-border payments infrastructure at the cutting edge.
• Career growth. This role is designed to expand. Build the launch muscle, demonstrate judgment, and there is a clear path to broader scope within Currencies & Payments.
• High-calibre team. Ex-Mastercard, Visa, Stripe, J.P. Morgan, and Kraken alumni. Backed by Accel, Atomico, Pantera, Lightspeed.
• Where the growth is. North America, LATAM, and Europe are the corridors with highest client demand and the most untapped potential. You are not maintaining a mature product. You are opening new markets.

About OpenFX

OpenFX is on a mission to become the global backbone for cross-border FX transactions. We are building the infrastructure to power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling remarkably. We're backed by Accel, Atomico, M13, Northzone, NFX, Pantara and other top-tier investors.

The Role

We're hiring a Head of People Operations & Talent to build and scale the people function at OpenFX. This is a builder role, not a maintenance role. We have a lean people team today and are investing to build it out significantly. You would be responsible for designing, standing up, and operationalizing the core people infrastructure — from recruiting systems to onboarding programs to performance frameworks — as we scale across multiple geographies.

You would own both talent acquisition and people operations across all of our geographies. That means recruiting infrastructure, onboarding, offboarding, employment compliance, benefits administration, performance frameworks, and employee relations. You would report to the COO and work closely with every functional leader in the company.

We are being direct about this because we've learned the hard way that ambiguity about the scope of this role doesn't serve anyone. This is a broad role. It covers both recruiting and people ops. If you're looking for a pure TA role or a pure HR generalist role, this isn't it. If you're excited about building a global people function at a company that's scaling quickly through regulated markets, keep reading.

What You Would Do in the First 90 Days

Month 1: Audit the current state of people operations and talent acquisition across all geographies. Understand the hiring plan, meet every functional leader, assess agency relationships, and identify the highest-leverage gaps. Get familiar with our employment setup in each jurisdiction (direct employment, PEO/EOR, contractor arrangements).

Month 2: Stand up the foundational systems. This means structured onboarding programs, a recruiting process with consistent interview frameworks and scorecards, and a clear intake system for hiring requests. Begin building internal sourcing capability to reduce agency dependency over time.

Month 3: Start delivering. Fill priority roles, launch the first round of structured onboarding, and present a workforce plan for the remainder of the year aligned to business priorities and budget. Have a clear point of view on what the people function needs to look like at 200 people and what you need to get there.

What This Role Requires

• Experience building people infrastructure at a scaling company. You've done this before, ideally at a company that went from ~50–100 people to 200+ across multiple countries. You know what breaks during that transition and how to get ahead of it.
• Comfort with global complexity. Our largest engineering hub is in Bangalore. We have licensed entities in the US, Netherlands, and UAE. Every process, policy, and system you build needs to work across India, US, EU, UK, and UAE from day one. If your experience is single-geography or primarily domestic, this will be a stretch.
• Both TA and people ops capability. You don't need to be the world's best recruiter and the world's best HR generalist. But you need to be credible in both domains and capable of operating across both until you have team members to delegate to.
• Ability to operate with high autonomy in an ambiguous environment. We will give you a charter, a budget, and access to every leader in the company. We will not give you a playbook.
• Written communication skills. We are a globally distributed company. Decisions travel through written communication. If you're someone who's most effective in person and struggles with async/written collaboration, this environment will be challenging.

What This Role Does Not Require

• A specific location. We're open to candidates in Miami, London, Dubai, or Bangalore. What matters more than where you sit is your ability to operate effectively across time zones and travel when it matters.
• A specific industry background. Fintech experience is a plus but not a requirement. What matters is that you've built people infrastructure at a company with real operational complexity.
• Prior "Head of" or "VP" title. We care about what you've built, not what your title was.

What We Offer

• Competitive salary and benefits package benchmarked to your location.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure.
• Collaborative work culture with emphasis on personal and professional growth.

Compensation

Competitive base salary benchmarked to your location, plus equity. We'll share specific ranges once we understand your geography and expectations.

How to Apply

Send your resume along with a short note (a few sentences is fine) on why this role specifically interests you and what you've built before that's relevant. We value directness over polish.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors.

Role Overview

We are seeking a strategic and people-focused HR & People Operations Manager to build and lead our People function. This role is crucial for shaping our culture, driving employee engagement, and building the scalable HR infrastructure necessary to support our rapid growth.

Key Responsibilities:

Talent Acquisition & Onboarding:

• Manage the full-cycle recruitment process, from job posting and candidate screening to interviewing and offers.
• Design and implement a comprehensive onboarding experience to ensure new hires are set up for success.

People Operations & Systems:

• Develop and maintain HR policies and procedures that align with our values and comply with employment laws.
• Oversee benefits and compensation administration, manage the HRIS platform for data accuracy, and ensure regulatory compliance.
• Generate and analyze HR metrics to inform strategic decision-making.

Employee Experience & Development:

• Foster positive employee relations and serve as a trusted resource for all team members.
• Develop and implement performance management processes and career development pathways.
• Design and deliver training programs to support employee skill development and leadership growth.

Culture & Organizational Development:

• Lead and champion initiatives to strengthen company culture and employee engagement.
• Drive diversity, equity, and inclusion (DEI) initiatives to foster an inclusive workplace.
• Support leadership and teams through organizational changes, helping them navigate transitions effectively.

What we are looking for

Must-haves:

• A Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR operations or people management roles, preferably in fast-growing companies.
• In-depth understanding of employment law, HR best practices, and people operations.
• Strong interpersonal, communication, and problem-solving skills.
• Advanced proficiency in HRIS platforms and the Microsoft Office Suite.
• Excellent attention to detail and organizational abilities.

What helps you stand out:

• A SHRM-CP/PHR certification.
• Direct experience scaling HR processes in a rapid-growth or startup environment.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. Our early team includes operators from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and more. We’re backed by Accel, Lightspeed, NFX, and other top-tier investors.

The Problem You’ll Solve

OpenFX can already move money cross-border. But without a world-class collections (Pay-In) layer, we’re missing the front door of the funds flow. Building this unlocks a new category of clients (global platforms, marketplaces, remitters, enterprises) and makes OpenFX materially stickier: once customers collect through us, their entire flow runs on our rails.

Most global businesses still collect money like it’s 2008: opening local bank accounts country-by-country, reconciling fragmented bank statements, and wiring funds back to HQ with delays, hidden fees, and constant operational breakage. If you have hundreds of thousands of customers across countries, “collections” becomes a full-time organisation, just to get paid and understand who paid you.

You'll build the product that fixes this. By owning Pay-Ins end-to-end, from local fiat rails and virtual accounts to fiat→stablecoin routing, to reconciliation that finance teams can close books with, you'll unlock a new category of customers (global platforms, marketplaces, remitters, enterprises) and make OpenFX the default operating system for their global treasury.

What you’ll own

You'll be the directly responsible individual for the Pay-Ins charter, from strategy through execution. Ownership isn't about shipping features, it's about delivering outcomes. This means:

Launch Pay-In v1 across priority rails

1. Enable customers to collect money in their local markets without opening local bank accounts.
2. Launch Pay-In collections through virtual accounts infrastructure on key fiat rails. e.g., ACH/Wire (USD), SEPA (EUR), SPEI (MXN), etc. and then expand.
3. Define what “live” means: onboarding, limits, payment references, exceptions, refunds/returns, SLAs, and support playbooks.
   
   

Smart Order Routing automation

1. Allow customers to programmatically route collected funds to any destination with zero manual intervention.
2. Design and build infrastructure that will be used by clients to decide  how funds received into virtual accounts can be converted and routed:
• fiat → stablecoin → on-chain wallet, and/or
• stablecoin → fiat rails for payouts
3. Own the product decisions and the integration path with the underlying virtual account + on/off-ramp infrastructure.
   
   

Payment tracking + reconciliation that scales globally

1. Build end-to-end observability for customers: who paid, when, in what currency, what fee/FX was applied, and where it settled.
2. Ship reconciliation primitives: payment references, statement mapping, webhooks, reporting exports, and exception workflows.

What success looks like

12 months in, you’ll know you’re succeeding if:

• $5B+/month Pay-In volume processed across local rails (with a clear path to $20B/month next quarter).
• 6+ pay-in rails live and operational (e.g., ACH, Wire, SEPA, SPEI + 2 more), each with defined SLAs, monitoring, and incident playbooks.
• p95 latency <10 minutes for automated flows (fiat received → virtual account credited → routed to destination)
• 8–10 enterprise customers live, with 3+ doing >$1B+/month in collections through OpenFX infrastructure. 
• Onboarding time < 14 days for a standard Pay-In integration (from kickoff to first money collected), measured and improving.
• Auto-reconciliation rate ≥ 95% (payments matched without manual ops), with clear exception workflows for the remaining cases.

Your first 90 days (what you’ll do)

Month 1: Discover and choose the wedge

• You'll conduct 15-20 deep discovery sessions with clients/prospects (marketplaces, enterprises, remitters, payment processors). 
• You'll map the current state: how they collect, reconcile, repatriate funds, and where it breaks. Then you'll let the data, not the loudest voice, decide which rails and geographies to prioritize.
• You choose v1 rails based on demand, feasibility, and unit economics and you can defend that choice with numbers.

Month 2: Align & Plan

• Write a clear PRD and One Pager that articulates the Job to Be Done, Desired Outcomes, and SMART success metrics. Publish Pay-In API + workflow spec (payment references, webhooks, reconciliation model, exceptions)
• Define the fiat→stablecoin routing policy and the customer configuration surface.
• Bring Legal, Compliance, Ops, and Partnerships into the room during definition, and solve constraints before engineering starts coding.

Month 3-6: Build & Execute

• Rail #1 in development with an integration test plan and a launch readiness checklist.
• Ensure Ops is trained, FAQs are written, and support playbooks are documented before go-live.
• First lighthouse customer committed to a timeline (integration + go-live criteria).
• Weekly metrics review cadence established (latency, failure modes, reconciliation breaks, support volume).
• Begin expansion to Rails #2 and #3 based on customer feedback and pipeline demand.

Requirements

Non-negotiable

• You’ve shipped payments products (API-first) where reliability, exceptions, and reconciliation matter.
• You write crisp, technically grounded specs and can drive hard tradeoffs across product/engineering/ops/compliance.
• You've been the DRI for a product line, owning adoption, volume, reliability, and unit economics, not just roadmaps. You measure success by data, write post-mortems when hypotheses fail, and iterate rapidly.
• You know how to uncover real customer pain. You ask, "Show me how you currently reconcile these payments", instead of "Would you use this feature?" You distinguish between what customers say they want and what their behavior reveals they actually need.

Preferred (helps you ramp faster)

• Experience with local payment rails (ACH, Wire, SEPA, SPEI, Pix, FPS, NEFT/UPI etc.) and bank/payment partner integrations.
• Exposure to virtual accounts, treasury/ledgering, or reconciliation-heavy products.
• Familiarity with stablecoin rails/on-off ramps (helpful, not required).

Not required

• MBA, pedigree, or a certain number of years. We care what you’ve built and owned.

Why This Opportunity Is Rare

• Speed: OpenFX went from $0 to $40B+ in annualized volume in under two years. We don’t do “multi-quarter discovery.” If the opportunity is real, we ship. You’ll take Pay-Ins from charter to production fast, and you’ll feel the impact in weeks, not years.
• Access: You’ll work directly with leadership and the teams that matter: clients, partnerships, compliance, ops, and engineering. You’ll sit in enterprise discovery calls, negotiate rails/partner constraints, and get lighthouse customers live yourself. No layers. No politics.
• Leverage: Pay-Ins is the front door of the money flow. If we win here, customers don’t just move money with OpenFX. They collect through us, reconcile through us, and then route funds globally through our rails. This turns OpenFX from “a provider” into the default operating system for global collections and treasury.
• Upside: Early equity in a company scaling faster than most fintechs in the category. If we win, you’ll have built a product line that becomes foundational to how global businesses get paid. If we lose, you’ll still have shipped infrastructure that moved billions - across rails, currencies, and compliance regimes.

If you want to build the collections layer that makes global money movement actually work, at scale, apply.

Role: Product Manager, Onboarding

Location: Miami, FL or London, UK 

The Problem and the Role

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.

We are seeking a Product Manager to own the client onboarding experience end-to-end and act as the architect of how global institutions, corporates, and high-growth companies become live, trading clients on the OpenFX platform. We have built a world-class financial engine. Now we need an onboarding experience that matches it.

This is a foundational role where you will own the onboarding ecosystem from the ground up: designing client journey flows by segment, enabling clients to reach "ready to trade" across every product and corridor, and directly influencing how quickly clients go from first touch to first transaction. OpenFX operates across multiple currency corridors and the roadmap is expanding aggressively. Every new corridor and product brings its own compliance requirements, document standards, and integration complexity. You will build the architecture that scales with that ambition rather than requiring a rebuild every time we expand.

What You'll Actually Do & Own

• Own the Onboarding Journey Architecture by Segment: Design and maintain the onboarding flows for every client type: direct institution, API developer, and channel partner. You define the stages, gates, required inputs, and handoff criteria, and own the segmentation logic that routes clients to the right flow based on product and corridor.
• Own Time-to-First-Transaction as the North Star: TTFT is your scorecard, measured per product and per corridor. You instrument where clients stall, identify where time is lost, and drive cross-functional work to remove it.
• Own the Compliance Data Collection Experience: You own the client-facing UX, data collection flows, and document submission experience that gets a client to the point where they have submitted everything needed. You work closely with the compliance team to ensure the experience is built around their requirements.
• Own Multi-Product Onboarding Across the Full OpenFX Suite: Every product OpenFX ships, a client onboards through your product. You own the conditional journey logic, gate criteria, and milestones that define "onboarded" for each product line.
• Own the Onboarding Communication Layer: You own the lifecycle communication system that keeps clients moving toward first trade: automated nudges, an in-product progress checklist, and specific guidance tailored to each requirement in the journey.
• Own ongoing onboarding discovery: Maintain a regular cadence of client interviews, data analysis, and hypothesis testing that continuously identifies friction points and validates interventions. The 30-day audit is the starting point, not the finish line.

What Success Looks Like

• Time to First Trade: You own TTFT as a metric across every inbound channel and client segment. You instrument the funnel, set the baseline, define the target, and drive the cross-functional work to move the number.
• Onboarding Completion Rate: 80% of accounts created reach first trade. You own the funnel from account creation to that moment and are accountable for the drop-off between them.
• Self-Serve Completion Rate: You establish what percentage of clients can complete onboarding without manual intervention, set the baseline, and improve it every quarter.
• First-Time Pass Rate: You increase the share of clients who clear compliance checks on the first submission without rework, escalation, or manual intervention, by building a data collection experience that sets clients up to succeed before they submit.

Requirements

• 3 to 5 years of Product Management experience: You have owned an onboarding or activation funnel for a B2B or institutional product and can point to the drop-off you identified, the intervention you built, and the number that moved.
• Compliance and Institutional Client Fluency: You have a working understanding of AML, KYC, and KYB requirements for institutional clients and can translate them into product decisions in close collaboration with a compliance team. You are familiar with corporate entity structures, UBO documentation, and sanctions screening, and have worked on products where these were central to the experience.
• Global Product Experience: You have worked on a product that operates across multiple countries with distinct regulatory requirements. You understand the architectural implications of multi-jurisdiction compliance and have made product decisions shaped by that complexity.
• Data Ownership: You instrument your own funnel, identify where clients stall, size the opportunity, and prioritize without waiting for someone else to hand you the analysis.
• Cross-Functional Execution: You have shipped in environments where Legal/Compliance, Operations, and GTM needed to move on the same timeline, and you know how to create alignment across functions with different incentives.
• Financial Services or Fintech Context: You have worked on payments, FX, banking, or digital asset products where regulatory requirements were a first-class constraint.

Preferred

• API-First Product Experience: Familiarity with API-first B2B products and developer onboarding flows.
• Experimentation: Experience running A/B tests on onboarding or activation flows and making decisions backed by data. 
• Verification Vendor Experience: Exposure to identity and business verification vendors.

Why This Role?

• Foundational Ownership: You are the first PM dedicated to onboarding at OpenFX. You will define what good looks like, set the standards, and build the system from scratch.
• Direct Growth Impact: Onboarding is where growth either materializes or stalls. This role has a direct, measurable line from the work to a client's first trade.
• Greenfield Architecture:  You are building the onboarding product from the ground up. In close collaboration with compliance, you define the segmentation logic, the jurisdiction-specific flows, and what "onboarded" means for each product line.
• The Cutting Edge of Finance: This role sits at the intersection of global FX, settlement, and treasury operations, applied to a payment stack that is rewriting how institutions move money.
• Where This Role Grows: The next milestone is the channel partner onboarding program: designing the white-label flows, credentialing model, and sub-client activation playbook that lets partners onboard their clients on OpenFX rails while compliance and risk controls remain intact underneath.
• The Team: You are joining a team of ex-Stripe, J.P. Morgan, and Kraken alumni.  We are backed by Accel and Lightspeed, and we believe that onboarding is a core part of the product. 

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an API Product Manager to architect and maintain the expansion of our API offerings. You will design, implement, and optimize ways for our clients to experience our product offerings through our API.  As Product Manager for API, you'll be responsible for defining the strategy, roadmap, and execution of our developer-facing products that power our clients' cross-border payment operations. You'll work at the intersection of complex financial infrastructure and developer experience, ensuring our APIs are both powerful and intuitive.

Key Responsibilities

• Lead API Product Evolution: Drive the expansion of our API as a product, packaging our offerings into a world-class SDK and developer experience
• Strategic Planning: Define and execute the API product strategy aligned with OpenFX's mission to modernize cross-border payments
• Roadmap Development: Create comprehensive API roadmaps that balance client needs, technical capabilities, and business objectives
• Growth & Adoption: Identify opportunities to enhance developer experience and accelerate API adoption across target markets
• Client Discovery: Conduct deep discovery sessions with institutional clients including remittance companies, neo brokers, and payment service providers to understand integration challenges and requirements
• Cross-functional Collaboration: Partner with engineering, compliance, and business teams to deliver API solutions that meet our business goals. 
• Developer Experience: Champion improvements to documentation, testing environments, onboarding flows, and SDK development
• Performance Analytics: Define success metrics and KPIs for API adoption, performance, and client satisfaction

What we are looking for

Must Haves:

• Product Management Experience: 5+ years of product management experience, with at least 2 years focused on API or developer-facing products
• Proven Success: Track record of launching successful API products that achieved adoption and revenue goals
• Institutional Client Experience: Experience working with institutional clients and understanding their complex integration requirements
• Financial Services Background: Experience in trading, fintech, payments, or financial services, preferably with cross-border payments or FX
• Technical Expertise: Strong understanding of API design principles, RESTful services, and modern integration patterns
• Communication Skills: Ability to translate complex technical concepts for various stakeholders, from developers to C-suite executives

Nice to Have:

• Experience with payment rails, regulatory compliance, and multi-currency operations
• Background in software engineering or technical architecture
• Previous experience at high-growth fintech or payments companies
• Knowledge of emerging payment technologies and distributed ledger systems
• Experience with API monetization strategies and developer ecosystem growth

What we Offer

• Competitive salary and opportunity for industry impact.
• Shape API-driven adoption and systems at a fast-growing company.
• Professional development within world-class fintech.
• Commitment to inclusion—diverse perspectives valued.
  
  

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

The Problem and the Role

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.

We are seeking an exceptional Head of Design to lead our design organization during a critical phase of product maturity and scale. You will own the end-to-end design vision for our platform, creating intuitive interfaces that make complex financial operations feel simple for our institutional partners.

This is a foundational role where you will lead the design strategy for our core suite of products across multiple currencies and blockchain networks. Your work will directly impact how banks, payment providers, and fintech companies manage billions in transaction volume. You will establish design operations that can support our 10x growth trajectory, building systems that enable rapid iteration without sacrificing quality or consistency.

What You'll Actually Do & Own

• Audit and Rebuild:
  In your first six months, you will conduct a comprehensive audit of our current design system and user experience, identifying critical gaps where design debt is creating operational friction or limiting our ability to scale. You will establish the foundation for a world-class design organization.

• Design Financial Tooling:
  You will work closely with our product and engineering teams to improve our trading and treasury management interfaces, bringing sophisticated financial operations tooling to life through clean, purposeful design. This means understanding the nuances of how traders monitor liquidity across multiple venues, how treasury teams manage capital allocation decisions, and how operations teams need to track and reconcile thousands of transactions daily.

• Build the Design System:
  You will create a scalable design system that supports multiple product lines, define our approach to user research with institutional clients, and ensure that accessibility and usability standards are embedded in everything we ship. You will establish design operations that enable rapid iteration without sacrificing quality or consistency.

• Build and Mentor the Team:
  You will build and mentor a design team as we scale, establishing the culture, processes, and standards that will define design excellence at OpenFX. As a founding design leader, you will define the hiring standards, the voice, and the culture of the design organization.

• Shape Design Strategy:
  You will partner effectively with product managers and engineers to make smart tradeoffs under constraints. You will articulate design rationale that connects user needs to business outcomes, and you will be comfortable making decisions with imperfect information while moving quickly. Your design decisions will fundamentally shape our product trajectory and competitive positioning.

What Success Looks Like

• Platform Transformation:
  In your first year, you will have transformed our platform's usability, making previously manual or error-prone operations intuitive and reliable. Our financial institution partners will describe our tools as best-in-class compared to competitors.

• Design System Velocity:
  Your design system will enable our engineering team to ship new features faster while maintaining visual and interaction consistency across the platform.

• Organizational Foundation:
  You will have built the foundation for a world-class design organization that can scale with our ambitious growth plans, establishing the culture, processes, and standards that will define design excellence at OpenFX.

Requirements

• 8+ Years in Design with Financial Systems Leadership:
  You have 8+ years of design experience with at least 3 years leading design for trading systems, market-making platforms, treasury management tools, or institutional financial software. You have designed interfaces where millions of dollars move based on user actions, and you understand the unique requirements of building for high-stakes financial decision-making.

• Trading UI/UX Expertise:
  You have deep, hands-on experience with trading UI/UX patterns—order books, position management, P&L visualization, risk dashboards, and real-time data displays. You have wrestled with the challenge of presenting dense financial information clearly without overwhelming users, and you know how to design for both novice operators and expert power users within the same platform.

• Banking and Payments Product Knowledge:
  You bring substantial knowledge of banking and payments products, understanding how financial institutions think about onboarding flows, KYC/compliance interfaces, reconciliation tools, reporting systems, and operational workflows. You have designed for regulated environments and appreciate the balance between innovation and institutional requirements.

• Systems Thinking:
  You are a systems thinker who can architect comprehensive design frameworks while also obsessing over pixel-perfect details. You know when to standardize components and when custom solutions are warranted. You understand how design decisions at the component level cascade into product-wide implications.

• Collaborative and Pragmatic:
  You are collaborative and pragmatic, knowing how to partner effectively with product managers and engineers to make smart tradeoffs under constraints. You can articulate design rationale that connects user needs to business outcomes, and you are comfortable making decisions with imperfect information while moving quickly.

• Portfolio Evidence:
  You can point to a portfolio demonstrating your experience with financial services design, particularly trading systems or institutional platforms. Your portfolio shows both strategic vision and execution excellence.

Preferred

• Digital Asset Fluency:
  You are fluent in both fiat and digital asset contexts. Whether it's traditional FX trading, payment processing, or blockchain-based settlement, you understand the fundamental operations and can translate complex technical concepts into elegant user experiences. Experience with stablecoins, DeFi protocols, or crypto trading platforms is a significant advantage.

• Design System Architecture:
  Experience building design systems from scratch for complex B2B platforms, including component libraries, design tokens, and documentation systems that enable non-designers to build consistent interfaces.

• User Research in Institutional Contexts:
  Experience conducting user research with institutional clients—understanding how to extract insights from busy financial professionals and translate them into actionable design improvements.

Why This Role?

• Design Leadership:
  You will be joining at an inflection point where design can fundamentally shape our product trajectory and competitive positioning. As we scale, you will define the hiring standards, the voice, and the culture of the design organization.

• The Frontier of Fintech:
  You will work on technically sophisticated problems at the frontier of fintech innovation, helping to build the infrastructure that powers the next generation of global money movement. You will learn the inner workings of global finance (FX liquidity, settlement, treasury), but you will apply them to the new payment stack as well as legacy rails of the past.

• Direct User Access:
  You will have direct access to institutional users—banks, payment providers, and fintech companies managing billions in transaction volume. You will see the immediate impact of your design decisions on real financial operations.

• The Team:
  You are joining a team of ex-Stripe, J.P. Morgan, and PayPal product managers and engineers. We are backed by Accel and Lightspeed, and we value design as a core part of the product. We are scaling our infrastructure to meet exponential demand while building the future of money movement.

To apply: Please submit your portfolio demonstrating your experience with financial services design, particularly trading systems or institutional platforms, along with your resume.

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors.

Role Overview

We are seeking a talented Analytics Lead to build and lead our analytics function from the ground up. This role is crucial for establishing our core data infrastructure and delivering actionable insights across all teams to power strategic decision-making and drive business growth.

Key Responsibilities:

• Data Infrastructure & Governance:
  
  
• Design and implement our core analytics infrastructure, including data warehousing, ETL processes, and visualization tools.
• Establish data quality standards, automate routine reporting, and create self-service analytics tools to ensure data accuracy and accessibility.

• Business Intelligence & Insights:
  
  
• Create and maintain dashboards for key business metrics across operations, finance, partnerships, and growth teams.
• Develop comprehensive analytics for transaction monitoring, liquidity optimization, platform performance, and revenue forecasting.
• Analyze user behavior and transaction patterns to drive growth strategies.

• Risk & Financial Analytics:
  
  
• Build analytics models for pricing optimization and financial planning.
• Create risk monitoring systems and fraud detection analytics to ensure platform security.

• Strategic Partnership & Team Leadership:
  
  
• Partner with leadership to provide data-driven insights for strategic decision-making.
• Build, manage, and mentor a high-performing team of analysts as the organization scales.

What we are looking for

Must-haves:

• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.
• 6+ years of experience in analytics or data science roles.
• Strong programming skills in Python and SQL.
• Experience with modern data stack tools (e.g., Snowflake, dbt, Airflow).
• Proven experience building and maintaining large-scale data pipelines.
• Excellent communication skills with the ability to present complex data to non-technical stakeholders.
• Strong problem-solving skills and meticulous attention to detail.

What helps you stand out:

• A Master's degree in a relevant field.
• Experience in a fintech or financial services environment.
• Direct experience with crypto/blockchain analytics.
• Startup experience is highly preferred.
• Expertise with data visualization tools like Tableau or Looker.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

About OpenFX

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payments for institutions, leveraging stablecoins and innovative strategies that are delivering low-cost, real-time settlement of transactions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in leading technology and financial services companies, including  J.P. Morgan, Goldman Sachs, Stripe, FalconX, Paypal & others. We’re backed by Accel, Faction, NfX, Accomplice, and other top-tier investors.

Role Overview

We are seeking a Compliance Manager and Money Laundering Reporting Officer (MLRO), someone who is hands-on and can take full ownership to build and scale our compliance program in the UK. This is a foundational role critical to establishing OpenFX's compliance infrastructure for our UK-regulated entity that will operate as a key hub for our European and global operations. You will build the UK compliance function from the ground up, establishing the UK compliance policies, procedures, and systems that will enable strong growth as well as effective compliance and risk management across our payments and crypto-asset services.

You will serve as the MLRO and primary point of contact with our UK regulators, including on our FCA license applications and regulatory filings.

Key Responsibilities

• Contribute to building OpenFX's global compliance infrastructure, including comprehensive compliance policies, procedures, and systems for the OpenFX Group and for OpenFX's UK-regulated entity that address regulatory requirements with respect to payments and virtual currency activities, AML/CFT, sanctions, and privacy and data security, among others
• Lead and support licensing initiatives in the UK, including UK EMI licensure and FCA crypto asset registration, serving as the primary point of contact with the FCA
• Serve as the Money Laundering Reporting Officer (MLRO) and AML/CFT Compliance Officer for our UK-regulated entity engaged in virtual currency and payment activities, owning and enhancing OpenFX's AML/CFT programs in the UK to efficiently prevent, detect, and report money laundering, terrorist financing, and other financial crimes and ensuring alignment with FCA requirement
• Leverage compliance tools, RegTech solutions, and analytics to enhance program effectiveness, efficiency, and scalability, including transaction monitoring systems and blockchain analytics platforms
• Stay current on UK and FCA regulatory developments, assess impact on OpenFX operations and develop and implement expanded compliance policies and procedures as needed
• Provide independent oversight of the UK compliance framework, ensuring that program requirements are robust and effectively implemented. Key responsibilities include overseeing client onboarding, KYC/KYB reviews, and Customer Due Diligence (CDD) to verify adherence to UK regulatory standards, as well as monitoring the effectiveness of transaction surveillance systems, providing independent challenge to suspicious activity analysis, and ensuring the accuracy and timely submission of all mandatory regulatory filings and reports
• Partner with Product, Engineering, Legal, and Operations, and provide compliance advice on market expansion, new product development, and operational changes to ensure compliance as the company scales
• Manage compliance requirements from banking partners, digital asset partners, and payment networks to ensure operational alignment and trust, and serve as the primary compliance point of contact for partner-related compliance inquiries and audits
• Report on the UK AML/CFT and sanctions program to the UK Board

What We're Looking For

Required Qualifications:

• Bachelor's degree
• 8+ years of compliance experience in payments, fintech, or financial services
• Strong understanding of UK financial regulations, including the Money Laundering Regulations, FCA Handbook requirements for AML/CFT, Payment Services Regulations, and Electronic Money Regulations
• Hands-on proven experience building and executing compliance programs, policies, and controls at a financial services company, including administration of AML/KYC processes, transaction monitoring, and suspicious activity reporting
• Proven experience serving as MLRO or in a senior AML compliance role at an FCA-regulated entity
• Attention to detail and excellent communication skills
• Proven track record working effectively with cross-functional partners and external stakeholders, including the FCA
• Commitment to teamwork and ability to work in a fast-paced start-up environment

Preferred Qualifications:

• Experience in cross-border payments, FX, and/or crypto asset compliance
• Prior work at a start-up or high-growth company
• Familiarity with compliance technology platforms, including transaction monitoring systems (e.g., Actimize, SAS, ComplyAdvantage) and blockchain analytics tools (Chainalysis, Elliptic, TRM Labs)
• Prior experience securing UK licenses (EMI, payment institution, or crypto asset registration) and working directly with the FCA
• Law degree or professional compliance certifications (ICA, ACAMS, CAMS)

What We Offer

• Competitive salary and equity package
• Impact: Help design and build a key foundation of the company's growth and long-term success
• Growth and Learning: Opportunity to work in a fast-paced startup and build the compliance function of a company at the forefront of fintech innovation
• Culture: Collaborative team environment with emphasis on personal and professional growth
• Mission: Help build the future of global financial infrastructure

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.  

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors.

Role Overview

We are seeking a detail-oriented and efficient Business Operations Manager to join our dynamic team. This role will work cross-functionally across various operational domains, including trade operations, finance, legal, stakeholder management, business operations, and revenue operations. The Operations Manager will be responsible for kickstarting and managing key operational areas, facilitating smooth handover of responsibilities to specialized hires as the company grows, and continuing to serve as the cross-functional link, ensuring seamless operations across departments.

Key Responsibilities:

• Partnership Operations
  • Support the management of relationships with liquidity and banking partners.
  • Assist in partner onboarding and retention initiatives, targeting 3 banking partners per currency in active regions by Q4 2025.
  • Contribute to the development of partner performance metrics and scoring.
• Revenue Operations
  • Monitor and analyze client wallet share and transaction volumes.
  • Assist in implementing strategies to improve CAC and LTV.
  • Support upsell/cross-sell initiatives to increase ARPU.
• Finance & Accounting Support
  • Support the finance team with daily, weekly, and monthly operational processes
  • Assist in streamlining financial workflows and identifying automation opportunities
  • Contribute to the development of real-time financial reporting dashboards
  • Support cash flow management initiatives by providing operational insights
• Legal & Regulatory Operations
  • Assist in licensing applications and renewals across multiple jurisdictions.
  • Optimize client onboarding & KYB, targeting 90% automation by Q3 2025.
  • Increase automation of compliance workstreams to 90%+.
  • Oversee timely submission of all regulatory reports.
• Business Operations
  • Help translate high-level strategy into actionable plans and KPIs.
  • Identify and implement process improvements across functions.
  • Contribute to market research and competitive analysis efforts.
  • Support investor relations activities as needed.
• Trade Operations Support
  • Execute and optimize daily FX settlements, with 100% automation by Q4 2025.
  • Manage EOD trade reconciliations, targeting 0% error rates on settlements.
  • Monitor and maintain 95%+ working capital utilization.
  • Implement and refine risk management protocols to support 99.9% uptime.

What we are looking for

Must haves:

• Strong analytical and problem-solving skills with high attention to detail.
• Demonstrated ability to navigate complex, ambiguous situations.
• Excellent project management skills and ability to manage multiple priorities.
• Proficiency in data analysis and financial modeling.
• Experience with automation and process optimization.
• 5+ years of experience in operations roles, preferably in fintech.

What helps you stand out:

• Knowledge of regulatory compliance in financial services.
• Familiarity with FX markets and cross-border transactions.
• Experience in a high-growth startup environment.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors.

Role Overview

We are seeking a detail-oriented and efficient Trade & Treasury Operations Manager to join our dynamic team. This role is crucial for maintaining operational excellence by ensuring the smooth execution of trades, managing daily liquidity, and maintaining the overall integrity of our trading and treasury operations.

Key Responsibilities:

• Trade Operations Management:
  • Process and execute trades, including order entry, modification, and cancellation.
  • Reconcile trade data between different systems, investigating and resolving any discrepancies or errors.
  • Maintain accurate and up-to-date trade data and generate required reports.
• Treasury & Cash Management:
  • Manage daily cash positions and liquidity across multiple currencies and accounts.
  • Develop and implement cash forecasting models to optimize working capital.
  • Oversee bank relationships and manage short-term investment and borrowing activities.
• Risk & Compliance:
  • Assist in monitoring market risk and implementing risk mitigation strategies, including currency risk management.
  • Ensure all trade and treasury activities adhere to relevant regulations and internal policies.
• Policy & System Development:
  • Develop and maintain policies and procedures for treasury management and trade operations.
  • Collaborate with the finance team on financial planning and provide support for trading and treasury management systems.

What we are looking for

Must-haves:

• Bachelor's degree in finance, economics, or a related field.
• 5+ years of experience in trade operations, treasury management, or related roles in the financial services industry.
• In-depth understanding of financial markets, trading concepts, and treasury operations.
• Strong analytical, communication, and problem-solving skills.
• Advanced proficiency in Microsoft Excel and experience with treasury management systems.
• Excellent attention to detail and accuracy.

What helps you stand out:

• An MBA or a professional treasury certification (e.g., CTP).
• Direct experience with trading systems and platforms.
• Proven experience in developing and implementing cash forecasting models from the ground up.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.