Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.

Our Marketing Team

Noom’s Marketing team plays a critical role in driving growth and connecting millions of users to healthier lives. Within Marketing, the Growth Marketing team focuses on scalable, data-driven acquisition strategies that accelerate customer growth while maintaining strong alignment with Noom’s mission and brand. By leveraging performance marketing channels, strategic partnerships, and experimentation, the team ensures sustainable and impactful business outcomes.

About the Role

As we continue to grow, we’re seeking an Affiliate Marketing Manager to scale and optimize Noom’s affiliate and partnership programs. In this role, you will own the affiliate channel end-to-end, driving customer acquisition, strengthening partner relationships, and expanding program reach through strategic initiatives. You’ll collaborate cross-functionally and use data-driven insights to continuously improve performance and unlock new growth opportunities.

You Will

• Execute and scale affiliate marketing strategies aligned with Noom’s growth and brand objectives
• Identify, recruit, and onboard high-quality affiliate partners aligned with Noom’s audience and mission
• Build and maintain strong relationships with affiliates, providing performance insights and ongoing support
• Analyze performance metrics such as conversion rate, CAC, and LTV to optimize campaigns and drive revenue
• Track, report, and communicate program performance and actionable insights to internal stakeholders
• Negotiate commission structures and partnership agreements while ensuring compliance with policies and regulations
• Collaborate cross-functionally with Paid Marketing, Creative, PR, Growth Product, and Data teams to align strategies
• Stay current on affiliate marketing trends and introduce innovative approaches to enhance program performance

About You

If you’re interested in shaping the future of health by scaling high-impact affiliate partnerships and driving measurable growth, this role may be for you!

You Have

• 5+ years of experience in affiliate marketing within high-growth, direct-to-consumer environments (subscription and/or healthcare experience preferred)
• Proven track record of owning and scaling affiliate or partnership programs
• Strong understanding of performance marketing, the customer lifecycle, and full-funnel strategy
• Experience with affiliate platforms (Impact Radius strongly preferred)
• Demonstrated ability to negotiate partnership deals across various pricing models (CPA, CPM, CPL, CPC, flat fee, hybrid)
• Analytical, data-driven mindset with the ability to translate insights into actionable strategies
• Experience developing and optimizing partnerships across channels such as editorial, search, social, and benefits platforms
• Ability to thrive in fast-paced environments, manage multiple priorities, and solve problems independently

What Makes This Job Amazing

• Drive meaningful impact by scaling affiliate partnerships that help millions live healthier lives
• Own a high-growth channel with opportunities to test, learn, and unlock new revenue streams
• Collaborate with a transparent, high-performing team while shaping cross-functional marketing strategy
• Grow your career through hands-on experience, mentorship, and access to learning and development resources

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value, not just the role you fill.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family, including a premium-free plan option, alongside dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $120,000 - $141,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

This role is eligible for our NYC or Princeton office locations, operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Legend Biotech is seeking an Associate Director, Omnichannel Advanced Analytics as part of the Insights & Analytics team based in Bridgewater, NJ.

Role Overview

The Associate Director (AD), Omnichannel Advanced Analytics, is a senior analytics leader responsible for driving insight generation and performance measurement across non‑personal promotion (NPP) and omnichannel engagement. This role builds a rigorous, scalable understanding of which digital and non‑personal tactics work, for whom, and why—enabling data‑driven optimization of channel strategy, content, orchestration, and investment across the customer journey.

The AD partners closely with Commercial, Marketing, Field Operations, and IT to translate complex data into actionable insights, influence strategic decision‑making, and embed advanced analytics into omnichannel planning and execution. This role also provides people leadership and thought leadership within the broader Insights & Analytics organization.

Key Responsibilities

Omnichannel Analytics Strategy & Ownership

• Own and evolve the omnichannel analytics roadmap for NPP, including measurement frameworks, KPI definitions, test‑and‑learn approaches, and standardized performance readouts aligned to brand and marketing decision cycles.
• Establish clear success metrics and accountability for non‑personal and digital engagement, ensuring consistency across brands, channels, and customer segments.
• Serve as the subject‑matter expert on omnichannel and NPP measurement, advising senior Commercial and Marketing leaders on performance interpretation and optimization opportunities.

Measurement of Non‑Personal Promotion & Digital Engagement

• Quantify the effectiveness and impact of NPP tactics, including but not limited to email, web journeys, paid media, webinars/virtual programs, rep‑triggered digital, and other non‑personal touchpoints.
• Assess channel contribution and interaction effects across the customer journey, supporting smarter investment allocation and engagement sequencing.
• Design and execute test‑and‑learn initiatives to evaluate new tactics, content strategies, and orchestration approaches.

Advanced Analytics & Insight Development

• Develop and operationalize advanced analytic assets that enable smarter, more personalized engagement, including:
• Customer segmentation and audience prioritization models
• Response and propensity models (e.g., engagement likelihood, next‑best‑action, or next‑step likelihood)
• Content and channel optimization models (what message works, where, and when)
• Journey analytics, including pathing analysis, drop‑off identification, and sequencing optimization.
• Translate advanced analytics outputs into clear, actionable recommendations for non‑technical stakeholders.

Cross‑Functional Partnership (Commercial & IT) and Leadership

• Partner closely with Commercial, Brand Marketing, Digital, Field Operations, and Market Research teams to align analytics priorities with business objectives and omnichannel strategy.
• Collaborate with IT, Data Engineering, and platform teams to ensure scalable, compliant, and reliable data pipelines, analytic environments, and reporting solutions that support omnichannel use cases.
• Contribute to the broader Insights & Analytics leadership team by shaping standards, best practices, and long‑term capability building in advanced analytics and omnichannel measurement.
• Lead the development of executive‑ready performance readouts, insights summaries, and recommendations for senior leadership.

Decision Making

• The Associate Director will work independently to make decisions related to technical direction, methodologies, approaches on how to address key business questions. Strong collaboration with cross functional teams and robust alignment with Manager will be needed in the identification of Key Business Questions and priorities

Requirements

• Master’s degree (preferred) or bachelor’s degree in business, Analytics, Economics, Data Science, or related field; advanced degree preferred.
• 8–12+ years of experience in pharmaceutical or life sciences analytics, with strong focus on omnichannel, digital, and non‑personal promotion (NPP) measurement.
• Demonstrated experience at the Associate Director or equivalent level, owning analytics products, dashboards, or performance frameworks used by senior leadership and commercial teams.
• Proven expertise in omnichannel and digital engagement analytics, including email, web, media, virtual programs, CRM‑triggered digital, and cross‑channel orchestration.
• Strong understanding of omnichannel measurement and optimization approaches, including segmentation, engagement and response modeling, journey analytics, and channel effectiveness assessment.
• Deep knowledge of commercial pharmaceutical data (sales, claims, CRM, engagement, media, market research) and KPI frameworks.
• Strong leadership and communication skills, with the ability to translate complex analyses into clear, decision‑ready insights for executive audiences.
• Proven cross‑functional collaborator with experience partnering closely with Commercial, Marketing, Digital, Sales Operations, IT, and Data Engineering.
• Experience enabling AI‑ and advanced‑analytics outputs (e.g., segmentation, propensity scores, next‑best‑action) through reporting and insight tools, in partnership with Advanced Analytics teams.
• Demonstrated ability to automate reporting, scale self‑service analytics, and improve speed‑to‑insight while maintaining data quality and governance.

#Li-

#Li-

Legend Biotech is seeking a Manager of Internal Audit as part of the Internal Audit team based in Bridgewater, NJ. 

Role Overview

Legend Biotech (the Company) seeks a high performing manager to join the Internal Audit (IA) department. This individual will be responsible for leading a broad range of Sarbanes-Oxley Act (SOX) control testing and internal audits including, but not limit to, Financial, Operational, Compliance, Technology audits and special projects independently and proficiently, following the COSO Framework and Institute of Internal Auditor (IIA) Standards.

The key objective of this role is to provide an independent and objective assessment of, as well as add value to improve the Company's control and operation environment to ensure compliance, effectiveness and efficiency. The Manager of Internal Audit will apply IA’s Policy and Procedure to skillfully manage audit lifecycle from planning, to scoping, fieldwork, reporting and following through audit remediations. This role will report to the Global Head of Internal Audit and collaborate with other IA team members, business process owners, key stakeholders, and external auditors.

The key characters expected to the Internal Audit Manager include being risk conscious, control driven, critical thinking, proactive, relationship building, strong written and verbal communication skills, multi-tasking, time management, team player, and act with sense of urgency and ownership.

Key Responsibilities  

• Manage internal audit risk assessment, develop audit universe, identify auditable projects, and conduct risk-based audit project planning and scoping.
• Follow Internal Audit Methodology and Procedure to manage audit lifecycle from audit planning to audit reporting to meet audit objectives and to ensure compliant, effective and efficient processes and controls are in place:
  • Gather critical audit related information via asking probing questions in interviews with key process owners, to assess business processes and the maturity of their control environments.
  • Conduct data analysis in risk assessment and execution of audits.
  • Be able to independently develop and clearly articulate a risk-based audit program to clearly include risks, objective, control, and test steps.
  • Hands on manage testing process that address high risk areas in scope in accordance with Legend Internal Audit and IIA Standards.
  • Identify control gaps, improvement opportunities, and value-added recommendations to strengthen and improve the control environment.
  • Review project team member’s workpaper for completeness, accuracy, adequacy and compliance.
  • Evaluate the risk and potential business impact of identified deficiencies.
  • Document audit workpapers with reperformance standards to include test attributes, associated risks, test conclusions, and opportunities for process improvement.
• Independently conduct and document the walkthroughs and tests of controls, to evaluate the effectiveness of the Company’s SOX 404 program.
• Track identified audit deficiencies/observations and ensure the completion of audit remediations.
• Collaborate with and educate process owners on the importance of maintaining strong controls.
• Build strong relationship with business functions and act as a trusted business partner to provide expert insights in the areas of operational audits and SOX audits where the incumbent will review, evaluate and recommend actions to improve control and risk management.
• Proactively engage in various departmental activities to help build Internal Audit brand name, promote integrity-culture within company, and develop junior staff through positive and energetic mindset.
• Act with sense of urgency and strong accountability to work in a fact growing company; being a role model to demonstrate professional due care; being sensitive to various operational risks and strong sense of control; being able to articulate thought process and communicate concisely verbally and in written (email, workpaper, audit report); being able to hands on and work with junior staff to help them grow professionally; being able to keep Audit Leader closely updated on different risks, project status, challenges, and/or new ideas etc.
• Passionate about Internal Audit profession, and be able to actively participate all kinds of internal audit training program to advocate internal audit mission statement and value proposition, and goal of partnering with business stakeholders in building a more effective process and culture of integrity together.

Requirements

• Bachelor’s degree from an accredited college / university required
• Masters, MBA, or CPA, CIA, CISA, CISM strongly preferred, especially CFE
• Minimum 6 years of experience in auditing (combination of internal and/or external).
• Experience with Sarbanes-Oxley (SOX) is required.
• Experience with operational audits is required.
• Fraud examination experience is strongly preferred.
• Experience in Public Accounting is preferred.
• Critical thinking and data analytical skills are required to be able articulate high risks using data insights.
• AI featured auditing skills is preferred.
• Experience in the industries of pharmaceutical, life science, biotech is strongly preferred.
• Experience in manufacturing is strongly preferred.
• Experience in any of the following: risk assessment, data analytics tools is preferred. Excel/Word/PowerPoint capability required.
• Strong sense of ownership on any audit assignment to be able to proactively propose solutions and follow the task through completion.
• Strong sense of urgency to execute assignment with adaptation, agility and prioritization.
• Strong risk-conscious critical thinking skills to be able to execute each step of the audit cycle (planning, scoping, risk-control matrix designing, fieldwork testing, reporting and remediation).
• Ability to work independently, objectively and collaboratively, as required, in a fast-paced and matrixed team environment consisting of internal and external team members, and other assurance business stakeholders.
• Ability to manage multiple projects simultaneously, to meet deadline requirement without compromising quality of deliverables.
• Strong sense of self-awareness to be willing to learn new areas quickly, be growth minded and to accept challenges for continuous improvement.
• Ability to articulate issues and remediations clearly and concisely, supported by factual details, both written and verbal, to different level of management.
• Process-oriented and control-driven with strong analytical skills for analyzing controls, identifying risks and assessing their efficiency and effectiveness.
• Knowledge of U.S. GAAP & IFRS and IIA standards is required.

#Li-LB1

#Li-Hybrid

Legend Biotech is seeking a Manager, Talent Acquisition, Carvykti as part of the Talent Acquisition team based in Somerset, NJ.

Role Overview

The Manager, Talent Acquisition, Carvykti, will act as a strategic advisor to business and HR leaders in support of Legend Biotech’s Pipeline functions. This individual will own and execute talent acquisition strategies across critical functions within Carvykti Business, driving business outcomes through proactive, data-driven recruitment. This individual will partner closely with HRBPs and hiring teams to ensure Legend attracts, engages, and hires top talent.

Key Responsibilities

• Partner with Carvykti business leaders, as well as HR Business Partners (HRBPs), to understand workforce plans, organizational design, and capability needs, translating them into actionable talent acquisition strategies.
• Lead full-cycle recruitment for critical and technical roles across Carvykti business, ensuring a streamlined, candidate-centric experience from intake through offer.
• Develop and execute proactive, data-informed sourcing strategies to attract high-caliber, mission-aligned talent in a highly competitive life sciences market.
• Provide insights on talent market trends, availability, and compensation benchmarks to influence hiring strategies and workforce planning decisions.
• Manage search engagements, both internally and through external partners, with accountability for candidate quality, process integrity, and stakeholder satisfaction.
• Partner closely with HRBPs and hiring managers to build diverse, high-performing teams while delivering a consistent and positive hiring manager and candidate experience.
• Manage Carvykti business recruiting team members, including workload management, day-to-day coaching, and performance feedback.
• Educate and coach hiring teams on structured interviewing techniques, recruitment strategy, and effective selection practices to ensure consistency and mitigate bias.
• Drive compliance with internal recruiting processes and external regulatory standards; collaborate with HR and TA Operations to address issues and continuously improve practices.
• Track and analyze key recruitment metrics (e.g., time-to-fill, source effectiveness, candidate quality) to identify areas for optimization and report insights to stakeholders.
• Collaborate with TA Operations and Talent Intelligence to build hiring dashboards and deliver actionable reporting to business and HR leaders.
• Partner with TA Marketing and TA leadership on talent attraction campaigns, university or industry events, and relationship-building with strategic talent pools.
• Represent Legend Biotech at relevant industry events, executive forums, and professional networks to elevate the company’s employer brand and strengthen long-term pipelines for critical and leadership roles.
• This role operates with a moderate to high level of autonomy, with responsibility for both strategic and tactical decision-making within the scope of talent acquisition for Carvykti business. The incumbent is expected to exercise sound judgment, independently manage priorities, allocate resources, and lead initiatives aligned with business goals and the broader Talent Acquisition (TA) strategy.
• The role will oversee recruitment-related budgets associated with search engagements within approved financial parameters. The incumbent is responsible for effective resource planning, including workload distribution across team members and managing external search partners to ensure cost-effective, high-quality outcomes.
• Oversight and higher-level approvals are required for decisions that have significant financial impact, represent strategic shifts in direction, or involve policy changes with broader organizational implications

Requirements

• A bachelor’s degree is required, preferably in Human Resources, Business, or a related field.
• Minimum of 6 years of talent acquisition experience, including at least 1 years in an external search firm and/or recruiting talent within the pharmaceutical or biotech industry.
• Proven experience developing and executing strategic recruitment initiatives.
• Deep understanding of full-cycle recruitment, advanced sourcing strategies, and current talent market trends.
• Strong analytical skills, with the ability to leverage data to inform decisions, identify patterns, and optimize recruitment effectiveness.
• Excellent project management capabilities, with a track record of leading or contributing to complex recruitment projects and cross-functional initiatives.
• Demonstrated ability to adapt and succeed in a fast-paced, dynamic environment while effectively managing multiple competing priorities.
• Skilled in creating talent acquisition reports and presentations to support decision-making.
• Proficiency in Applicant Tracking Systems (ATS), preferably Greenhouse or Workday; experience with recruitment marketing platforms is a plus.
• Proficiency in Microsoft Office Suite with the ability to analyze and present recruitment metrics, dashboards, and market insights.
• Extensive hands-on experience with LinkedIn Recruiter and sourcing platforms such as SeekOut, BrightHire, and LinkedIn Talent Insights, with the ability to translate insights into actionable sourcing strategies.
• Proven ability to leverage AI-powered tools and recruitment technologies to enhance candidate engagement, improve recruiter productivity, and drive data-informed hiring decisions.
• Comfortable adopting and integrating new sourcing and talent intelligence platforms to support proactive planning and competitive talent mapping.

#Li-ML1

#Li-Hybrid

Business Development Manager

Location: South Jersey | Type: Full-time | Schedule: Monday–Friday

Are you ready to combine your passion for healthcare with your talent for building relationships? At IVX Health, we are transforming the way infusion and injection therapy is delivered for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. We are looking for a driven, relationship-focused Business Development Manager (BDM) to expand our presence nationwide by connecting healthcare providers and patients to a better infusion care experience.

If you’re passionate about making a real difference in the lives of patients while achieving professional success, this is the opportunity for you!

About the Role

The Business Development Manager (BDM) is a critical part of the IVX Health team, serving as the face of our organization. This is a Monday through Friday, road warrior role, focused on traveling within the assigned territory to visit referring providers at their brick-and-mortar locations. The BDM will work directly with referral coordinators, physicians, nurses, and healthcare providers to educate them on our services, build meaningful relationships, and drive referrals for infusion therapy patients.

We Are Looking For Someone Who

• Thrives on Building Relationships: You’re a natural networker who enjoys connecting with healthcare providers and becoming a trusted advisor.
• Is Driven to Succeed: You have a competitive spirit and take pride in achieving and exceeding goals.
• Makes an Impact: You’re passionate about healthcare and want to play a key role in improving the patient experience.
• Is a Strategic Thinker: You enjoy creating tailored solutions and strategies to grow a market and expand relationships.
• Loves to Collaborate: You work well with teams, from providers and pharmaceutical reps to internal colleagues, to drive results.

Key Responsibilities

• Develop Long-Term Provider Relationships: Build and nurture trust-based relationships with healthcare providers, ensuring they view IVX Health as a valued partner in patient care.
• Consultative Sales Approach: Focus on relationship-building rather than transactional selling. Educate providers about IVX Health’s benefits and how we can support their patients’ infusion therapy needs over the long term.
• Strategic Growth: Increase patient referrals by fostering deep connections with providers, identifying new referral sources, and attending local networking events.
• Targeted Outreach: Engage with specialists such as rheumatology, gastroenterology, and neurology, positioning yourself as a trusted advisor rather than a one-time sales representative.
• Community Engagement: Plan and execute local events, such as grab-and-go luncheons and office drop-ins, to strengthen provider relationships and enhance brand awareness.
• Collaborate with Teams: Work closely with the marketing team to share local events and patient engagement stories, and maintain active social media visibility to support relationship development.
• Liaison Between Providers and Operations: Act as a key resource to ensure a seamless onboarding experience for referring practices and their patients.
• Industry Partnerships: Build collaborative relationships with pharmaceutical reps and other stakeholders to support a consistent and trusted referral pipeline.
• Stay Organized: Utilize CRM tools as a strategic resource to plan, organize, and strategize sales efforts, ensuring accurate and timely records are maintained in reporting platforms.

Why You'll Love IVX Health

At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here’s what we offer:

• Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support: Fertility and family-building resources.
• Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.

ESSENTIAL COMPETENCIES AND SKILLS

• Healthcare Expertise: Strong working knowledge of managed care plans, insurance carriers, referral and precertification processes, and documentation guidelines.
• Industry Knowledge: Interest or experience in the pharmaceutical and/or healthcare industry is highly desirable.
• Customer-Centric Mindset: Exceptional customer service skills with a competitive, customer-focused attitude.
• Organizational Excellence: Outstanding organizational skills and meticulous attention to detail.
• Collaborative Spirit: Proven ability to effectively collaborate with internal teams and external stakeholders at all levels.
• Technical Proficiency: Proficient in standard office software applications, including Internet browsers, Outlook, and Microsoft Office Suite.

REQUIRED EDUCATION AND EXPERIENCE

• Educational Background: Bachelor’s Degree in Business or a related field, or equivalent years of relevant experience.
• Healthcare Collaboration: Experience working directly with physicians, nurses, and clinical staff.
• Sales Experience: Knowledge or experience in home health, hospice, DME, or imaging sales is a plus.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
• Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education 
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Hoboken, NJ office.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

Job Summary of the Field Market Development Manager

The Market Development Manager (MDM) will be responsible for developing and executing strategic market development initiatives for Axogen’s OMF/H&N business. Through direct engagement with key opinion leaders (KOLs) and stakeholders in the most prominent and high potential Oral Maxillofacial and Head & Neck Academic Medical Centers, the MDM will be required to execute market development initiatives that help position Axogen as the Standard-of-Care for peripheral nerve repair in these markets. Through detailed understanding of the surgical procedure and customer needs the MDM will define our unique value proposition as well as establish and train Axogen field sales team on best practice sales processes while collaborating cross functionally to coordinate and execute market development initiatives that build brand and therapy awareness as well as belief in the Axogen nerve repair algorithm. With a strong emphasis on building and maintaining KOL relationships in assigned accounts and regions, the MDM will build advocacy and P2P influencers that drive awareness and adoption of the Axogen nerve repair algorithm in our focus accounts. Ultimately, through therapy awareness, education, and advocacy the MDM will aid in expanding Axogen's footprint and adoption in targeted OMF/H&N procedures.

Requirements of the Field Market Development Manager

• Bachelor's degree, preferred Marketing or related field, MBA preferred
• 8+ years of sales, marketing or market development experience in H&N/ENT and/or OMF
• Established and strong KOL network in H&N
• New therapy/technology commercialization experience
• Market Development experience with demonstrated success in executing market development initiatives that drove KOL adoption and advocacy as well as market penetration
• Customer-facing experience with leading clinical experts
• Proficient in stakeholder management
• Proficient in reimbursement, coding and provider economics
• Proven track record of working cross-functionally within a commercial organization

Responsibilities of the Field Market Development Manager

The specific duties of the Field Market Development Manager include but are not limited to:

• Identify and develop strategic relationships with the most influential KOLs and execute impactful market development programs in the assigned strategic accounts to advance Axogen’s nerve repair algorithm as standard of care within targeted facilities
• Collaborate with Prof Ed and sales team to provide nerve repair education and training opportunities for fellows and attendings in targeted centers
• Collaborate with downstream marketing to execute account based marketing programs and market development initiatives such as therapy awareness, educational dinner programs, journal clubs and other P2P engagements with the aim to establish a standardized approach to nerve repair in the target centers
• Identify KOLs for research collaboration, participation in advisory boards or KOLs with societal influence with the aim of developing advocacy for establishing Axogen nerve repair algorithm as a standard of care option
• Establish and share best practice sales process with sales organization and collaborate with sales team to accelerate customer activation, adoption and loyalty in target accounts
• Work with sales training to build appropriate education for all levels of the sales organization  
• Create a surgeon feedback loop to provide visibility to outcomes and positive quality of life impact for their patients
• Ensure market development insights and intelligence are incorporated into upstream portfolio process and product launch plans
• Collaborate with HEOR team on health economic education and support to strategic accounts including budget impact analysis, coding and reimbursement
• Collaborate with the sales and marketing teams to ensure messaging to key accounts and stakeholders is consistent
• Ability to travel up to 70% - overnight travel expected

Territory (candidate must reside in one of these areas)

Boston, New York City, New Jersey, Philadelphia, or Baltimore

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Benefits/Compensation

The anticipated target compensation for base salary plus annual bonus and field performance incentives is ~$193K - $228K (based on individual and company performance). 

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, and CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a Customer Success Manager, you will be the driving force behind the success and growth of a portfolio of strategic school districts. Leveraging your deep understanding of BrainPOP's suite of resources and the unique needs of educational leaders, you will cultivate strong, lasting partnerships that maximize engagement, retention, and revenue expansion. This pivotal role demands a proven track record in revenue generation, exceptional consultative skills to engage district leaders on their specific goals and the evolving educational landscape (including relevant legislation, standards, and trends), and the ability to translate these insights into impactful solutions. You will also be responsible for accurate weekly forecasting, conducting thorough deal reviews, and serving as a subject matter expert within your assigned territory.

This role involves monthly travel for on-site customer engagements and/or conferences, and time spent at NYC HQ for attendance at company and team events (2-4 times per year).

The Customer Success Manager will manage a book of business in the Northeast. This hire will ideally be located in NJ or NY.

In this role, you will

• Own the end-to-end success of significant and strategic partner school districts, from seamless onboarding through successful renewal.
• Proactively identify and pursue growth opportunities within your assigned districts, initiating strategic conversations to expand adoption and upsell relevant resources.
• Create accurate pricing proposals that take into account historical customer information.
• Develop comprehensive expertise in BrainPOP's products to deliver exceptional support and service to educators.
• Serve as the primary relationship manager, expertly guiding partners through the onboarding and implementation process.
• Maintain consistent communication with district and school leaders to foster ongoing BrainPOP utilization, gather valuable feedback, share new features, and proactively address any challenges. You will champion high levels of customer satisfaction while effectively managing partner expectations.
• Collaborate with fellow Customer Success team members to develop innovative strategies for leveraging internal tools to enhance communication and support for all BrainPOP users.
• Partner closely with teams across BrainPOP to drive renewals and identify account growth opportunities. You will also communicate key observations and partner feedback to inform future product development.
• Develop and execute strategic account-based growth plans that thoughtfully consider potential risks and complexities within your territory.

You Are

• A passionate advocate for positive change in education, with genuine empathy for the needs of teachers and students.
• A highly analytical problem-solver adept at identifying barriers and collaboratively developing solutions to maximize BrainPOP's impact within districts.
• An outstanding verbal and written communicator and confident presenter capable of engaging audiences at all levels.
• A strategic listener with exceptional questioning skills, enabling you to gain a deep understanding of customer needs and challenges.
• An adaptable and proactive self-starter who thrives in dynamic environments, possessing the ability to create structure and navigate complexity effectively.
• Tenacious and results-oriented, consistently exceeding revenue targets through exceptional relationship-building and meticulous follow-through.
• Able to travel to meet and engage customers

On Your Resume

• 5+ years experience in enterprise software sales or account management in K-12 supplemental curriculum
• Proven experience in identifying value-based opportunities for customers, advocating partner needs internally and externally
• Knowledgeable about the K-12 landscape at the national and state level, including curriculum, standards, and evolving educational trends; ability to lead strategic topical conversations with district leaders 
• Experience with software implementations in K-12 
• Experience managing pipeline in a CRM (Salesforce preferred) and the ability to forecast and create reports to inform strategic decision-making management 
• Proven competencies in project and time management; skillfully manage all drivers of account growth and customer relationships
• Experience in education or as an administrator a plus

Location:

The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.

We can employ individuals residing in the following approved hiring states:

• Arizona
• California
• Connecticut
• Florida
• Georgia
• Illinois
• Massachusetts
• Minnesota
• Missouri
• New Jersey
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Washington

#LI-Hybrid

About Us

At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve.

Who We Are:

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States

As an industry leader, we offer the best compensation package in the furniture industry, including:

• Competitive Base Salary range between $95,000 - $115,000 annually based on qualifications and relevant experience.
• 401(k) Program with a company match.
• Paid Time Off and Holiday Pay, including your birthday.
• Medical, Dental, and Vision Benefits starting as low as $25 a week.
• Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions.
• Competitive Advantage: Eligibility for the FDE G3 Profit-Sharing Program, designed to reward disciplined execution, responsible growth, and shared company success through annual incentive payouts
  

Our Culture and Team Member Programs: At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including:

• Hope to Dream: For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16).
• Give a Day: Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day.
• Corporate Chaplains: Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management.
• Life Resources: Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness.
• Team Member Relief Fund: Offering financial support for unexpected life events.
• SmartDollar: A FREE financial wellness program to help you budget, reduce debt, and save for the future.

Essential Functions

Factory Direct Enterprises LLC d/b/a Ashley (FDE) is seeking a hands-on, forward-thinking Senior Accountant to join our growing finance team. With 20+ retail locations across the tri-state area and continued expansion ahead, this position plays a critical role in managing the financial backbone of our multi-location retail operation.

We’re looking for a high-performing accounting professional who thrives in a fast-paced, team-oriented environment and is ready to take on leadership responsibilities. This is a succession-track role designed to grow into the Accounting Manager within the next few years.

• Month-End Close & Financial Reporting:
  Coordinate and execute monthly and quarterly close activities in accordance with GAAP — including preparing and posting journal entries, reconciling and analyzing balance sheet accounts, and producing accurate internal financial statements and management reports
• Variance & Budget Analysis:
  Analyze and explain budget-to-actual variances and period-over-period financial changes on a monthly, quarterly, and annual basis, providing clear, actionable insights to leadership to support business decision-making
• Store Operations Accounting:
  Manage accounting activities related to new store openings, relocations, and monthly rent and occupancy cost analysis across all retail locations, ensuring accuracy and alignment with operational decisions
• Lease & Fixed Asset Management:
  Oversee lease accounting under ASC 842, including evaluation of new and modified contracts, preparation of required schedules, and maintenance of accurate fixed asset records—additions, disposals, depreciation, and reconciliation
• Sales & Use Tax Compliance:
  Prepare, file, and analyze multi-jurisdictional sales and use tax returns to ensure compliance with state and local regulations; proactively identify discrepancies or risk areas
• Audit & Compliance:
  Lead the annual audit process by coordinating directly with external auditors, preparing supporting schedules, and ensuring timely and accurate submission of all required documentation
• System & Process Optimization:
  Identify, design, and implement improvements that increase efficiency, accuracy, automation, and scalability within accounting processes, ERP systems, and reporting tools
• System & Process Optimization:
  Identify, design, and implement improvements that increase efficiency, accuracy, automation, and scalability within accounting processes, ERP systems, and reporting tools
• Strategic Support:
  Partner with the Accounting Manager and VP of Finance on budgeting, forecasting, and ad hoc financial analyses that drive strategic initiatives, operational performance, and company growth

Schedule Expectations

• Full-time Position - Minimum of 40 hours per week
• Hybrid Schedule: Mon/Tues/Thurs in office required

Education & Experience Requirements

• Bachelor’s degree in accounting or finance required; strong foundational accounting knowledge is essential for success in this role.
• CPA credential or active progress toward CPA preferred, reflecting the technical depth required for GAAP compliance, lease accounting, audit leadership, and future managerial responsibilities.

Required Experience:

• 4–7 years of progressive accounting experience, ideally within a retail, multi-entity, or high-volume operating environment.
• Demonstrated expertise in month-end close, financial statement preparation, account reconciliations, and variance analysis.
• Strong working knowledge of GAAP, including hands-on experience with lease accounting under ASC 842 and fixed asset accounting.
• Experience utilizing and navigating multiple ERP systems, with the ability to troubleshoot issues, streamline workflows, and support system enhancements.
• Advanced proficiency in the Microsoft Office Suite, particularly Excel (pivot tables, complex formulas, data modeling) to support analysis and reporting requirements.
• Proven experience supporting or leading audit preparation, including developing schedules, reconciling supporting documentation, and interacting with external auditors.
• Demonstrated ability to mentor or train team members, reflecting readiness for a succession track into Accounting Manager.

Preferred Experience & Technical Skills:

• Experience with Power BI, Power Query, Power Pivot, or data warehouse reporting tools to support automation, dashboarding, and enhanced analytics.
• Background in sales and use of tax compliance or multi-jurisdictional tax filings.
• Exposure to new store accounting, lease review, and operational accounting in a multi-location retail model.

Experience driving process improvements that increase accuracy, automation, or efficiency within accounting operations.

Knowledge, Skills & Abilities:

• Strong analytical thinking with the ability to translate financial data into clear, actionable insights.
• Excellent verbal and written communication skills to support collaboration with leadership, store operations, auditors, and cross-functional partners.
• High attention to detail and commitment to accuracy in all accounting processes.
• Proactive, solution-oriented mindset with the ability to improve existing workflows and build scalable processes for a growing retail organization.
• Ability to manage multiple priorities under tight timelines while maintaining a high standard of quality.

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

Are you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most comprehensive compensation and benefits packages in the industry:

• Base salary ranging from $60,000 to $70,000, depending on experience and store assignment
• Annual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company success
• Paid 13-week training program through the Ashley Sales Academy
• Quarterly and annual performance awards
• 401(k) plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision insurance with plans starting at $25 per week
• Employee discounts on Ashley products
• Referral bonuses of up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

At FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities:

• Hope to Dream: Every mattress purchase helps provide beds to children in need
• Give a Day: One paid day annually to volunteer with an approved nonprofit organization
• Corporate Chaplains: Confidential support for personal, family, and wellness matters
• Life Resources: Quarterly wellness events on finance, relationships, and health
• Team Member Relief Fund: Financial support for unexpected life events
• SmartDollar: Free financial education and budgeting platform for employees

Your Role: Sales Manager 

As a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales Leadership and Coaching
• Lead and execute FDE’s seven critical sales leadership processes
• Manage team staffing levels to align with traffic and sales volume
• Support the onboarding and development of new team members
• Coach and performance manage associates to achieve sales excellence
• Oversee consistent execution of the Ashley Proven Sales Process
• Guide prospecting and follow-up to build a strong pipeline of customers
• Ensure sales practices meet company compliance and quality standards
• Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact)

Leadership Development
• Apply leadership tools and best practices in daily management
• Attend required training including leadership development and product/vendor sessions
• Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training

Daily Operations and Motivation
• Lead energizing morning huddles and coaching scrimmages
• Assign team opportunities and participate in guest interactions
• Review and manage staffing-to-traffic ratios and store KPIs

Sales and Performance Metrics
• Achieve store sales budgets based on store tier
• Improve sales KPIs including close rate, sales per guest, and average ticket
• Monitor and drive success across categories such as protection plans, sleep products, and financing
• Track Net Promoter Score (NPS) and Total Piece Exception Rate

Operational Excellence
• Ensure all activities align with the company’s mission, values, and operational standards
• Participate in weekly “Perfect Store Visit” meetings to review store readiness and performance
• Maintain a clean, organized, and guest-ready showroom environment

Schedule Requirements

• Full-time, minimum of 45 hours per week including weekends
• Availability during holiday periods and business-critical dates
• Two scheduled days off per week, with exceptions during peak periods
• Regular, in-person attendance at the assigned store location is required

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred
• Previous leadership experience in a fast-paced retail environment
• Strong ability to coach, lead, and drive performance through others
• Effective communicator with strong interpersonal and motivational skills
• Ability to foster teamwork and build strong internal relationships
• Highly organized with the ability to adapt to changing priorities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems

Job Type

Full-time

Benefits

Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount, Paid training program

#ANE2

Are you an experienced leader with a passion for building high-performing teams, delivering outstanding guest experiences, and driving sales performance? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture. With strong earning potential, robust benefits, and a culture focused on development and recognition, this is your opportunity to lead with impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail industry:

• Base salary ranging from $65,000 to $80,000 based on experience, qualifications, and store assignment
• Annual bonus opportunities with potential to earn up to $89,700 in additional pay, based on performance and company results
• Paid 13-week leadership training program through the Ashley Sales Academy
• Quarterly and annual awards to recognize top performance
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision coverage with plans starting at $25 per week
• Employee discounts on products and services
• Referral bonuses of up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

At FDE, we value a culture of recognition, growth, and support. Our team programs and feedback channels are designed to help our people succeed both personally and professionally:

• Hope to Dream: Helps provide beds to children in need through proceeds from mattress sales
• Give a Day: Paid time off annually to volunteer with a recognized non-profit organization
• Corporate Chaplains: Confidential support for life challenges such as grief, family, and wellness needs
• Life Resources: Quarterly sessions focused on finances, relationships, and health
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: Free financial wellness platform for budgeting, saving, and debt reduction

Your Role: General Sales Manager

The General Sales Manager is responsible for overseeing the full sales operation within their assigned location. This role involves developing and executing sales strategies, managing a high-performing team, and ensuring all sales objectives are achieved. The General Sales Manager leads by example, staying Positioned to Impact (P2I) on the floor, driving results through coaching, planning, and collaboration with other departments. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales Strategy and Leadership
• Create and execute comprehensive sales strategies to meet revenue and profitability goals
• Analyze sales trends and data to identify areas for improvement and opportunities for growth
• Set and monitor clear performance goals for all sales roles
• Provide regular coaching, direction, and performance feedback to sales managers and team members

FDE’s Sales Leadership Processes
• Manage staffing levels to align with store traffic and turnover
• Oversee onboarding and cultural integration of new team members
• Support development and performance management of all team members
• Ensure consistent execution of the Ashley Proven Sales Process
• Lead prospecting and follow-up efforts to grow the customer base
• Ensure compliance and high standards across all sales activities
• Maintain active presence on the sales floor to coach in real-time (Position to Impact)

Leadership Development
• Apply principles from FDE’s Leadership Toolkit
• Participate in leadership and vendor training, manager meetings, and development sessions
• Mentor future leaders including Sales Managers, Assistant Managers, and Trusted Advisors

Daily Store Operations
• Lead daily huddles and coaching scrimmages to set the tone for the team
• Assign team opportunities and assist with guest interactions
• Guide team members in developing sales techniques and exceeding KPIs

Sales and Business Performance
• Achieve store-specific sales budgets by managing team execution and staffing-to-traffic ratios
• Improve sales performance in areas such as close rate, average sale, and sales per guest
• Track and manage key metrics including protection plan sales, sleep category, net margin, financing applications, and appointment rates
• Monitor and improve Net Promoter Score (NPS) and reduce Total Piece Exception Rate

Showroom and Compliance Standards
• Lead weekly Perfect Store Visit meetings to maintain operational alignment
• Ensure the store remains clean, organized, and guest-ready
• Regularly coach, assist, and manage team performance through active engagement

Schedule Requirements

• Full-time, minimum of 40 hours per week including weekends
• Additional hours may be required during peak periods, holidays, or business needs
• Two scheduled days off per week, excluding holidays or blackout periods
• Regular, in-person attendance at the assigned store is required

Qualifications

• High motivation, strong leadership mindset, and excellent interpersonal skills
• Experience in retail leadership, sales management, or a similar role required
• Ability to drive performance through accountability, coaching, and team development
• Skilled in managing priorities, solving problems, and making data-informed decisions
• Strong communication and organizational abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn internal systems

Job Type

Full-time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) with employer match
• Employee discount

#ANE2

Are you looking for a fulfilling leadership opportunity with top-tier benefits, strong earning potential, and a company that values personal and professional growth? Join us at FDE, one of the largest licensees of Ashley Furniture—where your success is recognized, supported, and rewarded. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC proudly represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail furniture industry:

• Commission-based earnings ranging from $60,000 to $110,000 annually, based on performance
• Annual bonus structure tied to individual and company success
• Weekly bonus opportunities through Presidents and Premier Programs
• Paid 13-week training through the Ashley Sales Academy
• All-expense-paid incentive trips and performance awards
• 401(k) plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision insurance starting at $25 per week
• Employee discounts on home furnishings and services
• Referral bonuses up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

FDE fosters a culture of support, recognition, and growth. We value feedback and provide resources to help our team members thrive. Our Ashley Cares initiatives reflect our commitment to employees, customers, and the communities we serve:

• Hope to Dream: Each mattress purchase helps provide beds to children in need
• Give a Day: One paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal, family, and wellness needs
• Life Resources: Quarterly programs focused on health, financial literacy, and relationships
• Team Member Relief Fund: Emergency financial assistance for qualifying life events
• SmartDollar: Free financial wellness platform to assist with budgeting and debt reduction

Your Role: Regional Assistant Selling Manager

The Assistant Selling Manager plays a key role in leading and developing the sales team. You will be responsible for creating a productive, guest-focused environment while actively engaging on the sales floor and supporting the store’s daily operations. You will help drive sales performance, ensure service standards are met, and assist with coaching and team development. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales and Team Leadership
• Support sales of merchandise, accessories, and protection plans
• Achieve or exceed individual and store-wide sales targets
• Actively engage with guests and guide team members during the sales process
• Maintain visibility on the sales floor (Position to Impact) to assist both customers and staff
• Build team confidence by mentoring and leading by example

Operations and Management Support
• Assist with recruiting, onboarding, and training new team members
• Support sales leadership in scheduling, performance coaching, and goal setting
• Oversee opening and closing procedures and maintain store readiness
• Authorize price adjustments, returns, and cancellations in the absence of store leadership
• Ensure compliance with company policies, procedures, and service expectations

Onboarding and Culture
• Serve as a role model for professionalism and high performance during new hire training
• Promote company values and reinforce service excellence standards

Performance Goals and Expectations

You will be evaluated based on team performance, sales goals, customer satisfaction, and operational efficiency. Leadership presence, team collaboration, and floor engagement are key success factors in this role.

Schedule Requirements

• Full-time, minimum of 40 hours per week, including Saturdays and Sundays
• Availability for peak retail periods, holidays, and coverage needs
• Scheduled two days off per week, excluding holidays and blackout periods
• Regular, in-person attendance is required at the assigned store location

Qualifications

• Highly motivated with strong interpersonal and leadership skills
• Experience in retail sales or management preferred
• Positive attitude, strong communication, and a commitment to delivering results
• Ability to coach and develop team members in a performance-driven environment

Job Type

Full-time

Benefits

Health insurance, Dental insurance. Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount

Propeller is a full‑service healthcare marketing agency with a focus in digital transformation. Propeller partners with pharma and medtech clients to reimagine commercial growth through tailored, modern solutions leveraging its end‑to‑end capabilities across experience strategy, emerging tech, AI as well as legacy creative, client services, and everything in between. With a team of 150 digital-native specialists - and the power of the Omnicom Health ecosystem behind us—we blend scale and resources with a culture defined by grit, passion, and authenticity.  Headquartered in Summit, NJ, with talent placed globally, we have been named as MM+M’s Best Places to Work in 2025, as well as awarded for by DigiDay for excellence in onboarding and best workplaces for working parents. 

 If you want to help drive the future of healthcare marketing, bring fresh and progressive thinking, and thrive operating with agility, we want to meet you! 

Lead Project Manager

As a Lead Project Manager, you are responsible for independently managing a diverse range of integrated projects from planning and kickoff through successful completion. You ensure the smooth execution of all assigned projects and are recognized as a reliable, proactive force within the project management team. You are expected to uphold Propeller’s standards, drive operational efficiency, and model a collaborative, solution-oriented mindset.

Project Management

• Own the full lifecycle of projects on assigned business from initial pre-planning to final execution

• Develop, implement, and manage project plans, facilitating the execution of various cross-discipline projects including routing, file management and timeline management

• Prioritize tasks, communicate deliverables, and ensure the team stays on targets with budgets and deadlines regularly communicating on the status of projects, escalating issues as needed
• Maintain accurate project management documentation including status reports, hot sheets, timelines, roadmaps, scope trackers, and financial reports
• Work with brand leaders and cross-functional team members to holistically manage the delivery of assets across various platforms and navigate competing priorities, potential roadblocks, or workflow impacts
• Track project estimates and actuals to be accountable for the scope, identifying any budgetary concerns that may impact successful project delivery

Operational Excellence

• Proactively seek opportunities to streamline processes and share learnings and best practices with the team
• Analyze production workflows to find efficiency gaps and collaborate with project management peers to standardize or improve workflows
• Develop knowledge of client's processes and procedures to act as champion for internal team adoption
• Contribute to the development and documentation of project management best practices and process improvements

• Actively participate in team meetings, trainings, and agency initiatives, embracing a culture of continuous learning and evolution

Relationship Management

• Foster a collaborative, positive team environment, encouraging open communication and knowledge sharing
• Serve as a reliable point of contact for internal teams and, when appropriate, client stakeholders regarding project status and delivery
• Build and maintain strong working relationships with account, creative, and digital partners to drive project success

• Coordinate and inspire internal resources and external partners to deliver high quality, forward thinking, digital assets that align to client and brand goals

Qualifications

• Bachelor’s degree or equivalent experience required
• 4+ years of project management experience, at least 2 years in a pharma advertising agency or similar regulated environment
• Fluency with multiple interactive mediums including websites, banners, social media, and emails
• Demonstrated ability to independently manage multiple concurrent projects with high attention to detail
• Strong organizational, communication, and problem-solving skills
• Experience working with cross-functional teams; ability to build relationships and influence without direct authority
• Comfort with project management software and digital tools
• Enthusiasm for learning and supporting the growth of junior team members

Salary Range - $105,000-$121,000

Propeller is a full‑service healthcare marketing agency with a focus in digital transformation. Propeller partners with pharma and medtech clients to reimagine commercial growth through tailored, modern solutions leveraging its end‑to‑end capabilities across experience strategy, emerging tech, AI as well as legacy creative, client services, and everything in between. With a team of 150 digital-native specialists - and the power of the Omnicom Health ecosystem behind us—we blend scale and resources with a culture defined by grit, passion, and authenticity.  Headquartered in Summit, NJ, with talent placed globally, we have been named as MM+M’s Best Places to Work in 2025, as well as awarded for by DigiDay for excellence in onboarding and best workplaces for working parents. 

 If you want to help drive the future of healthcare marketing, bring fresh and progressive thinking, and thrive operating with agility, we want to meet you! 

Lead Project Manager

As a Lead Project Manager, you are responsible for independently managing a diverse range of integrated projects from planning and kickoff through successful completion. You ensure the smooth execution of all assigned projects and are recognized as a reliable, proactive force within the project management team. You are expected to uphold Propeller’s standards, drive operational efficiency, and model a collaborative, solution-oriented mindset.

Project Management

• Own the full lifecycle of projects on assigned business from initial pre-planning to final execution

• Develop, implement, and manage project plans, facilitating the execution of various cross-discipline projects including routing, file management and timeline management

• Prioritize tasks, communicate deliverables, and ensure the team stays on targets with budgets and deadlines regularly communicating on the status of projects, escalating issues as needed
• Maintain accurate project management documentation including status reports, hot sheets, timelines, roadmaps, scope trackers, and financial reports
• Work with brand leaders and cross-functional team members to holistically manage the delivery of assets across various platforms and navigate competing priorities, potential roadblocks, or workflow impacts
• Track project estimates and actuals to be accountable for the scope, identifying any budgetary concerns that may impact successful project delivery

Operational Excellence

• Proactively seek opportunities to streamline processes and share learnings and best practices with the team
• Analyze production workflows to find efficiency gaps and collaborate with project management peers to standardize or improve workflows
• Develop knowledge of client's processes and procedures to act as champion for internal team adoption
• Contribute to the development and documentation of project management best practices and process improvements

• Actively participate in team meetings, trainings, and agency initiatives, embracing a culture of continuous learning and evolution

Relationship Management

• Foster a collaborative, positive team environment, encouraging open communication and knowledge sharing
• Serve as a reliable point of contact for internal teams and, when appropriate, client stakeholders regarding project status and delivery
• Build and maintain strong working relationships with account, creative, and digital partners to drive project success

• Coordinate and inspire internal resources and external partners to deliver high quality, forward thinking, digital assets that align to client and brand goals

Qualifications

• Bachelor’s degree or equivalent experience required
• 4+ years of project management experience, at least 2 years in a pharma advertising agency or similar regulated environment
• Fluency with multiple interactive mediums including websites, banners, social media, and emails
• Demonstrated ability to independently manage multiple concurrent projects with high attention to detail
• Strong organizational, communication, and problem-solving skills
• Experience working with cross-functional teams; ability to build relationships and influence without direct authority
• Comfort with project management software and digital tools
• Enthusiasm for learning and supporting the growth of junior team members

Salary Range - $105,000-$121,000

Propeller is a full‑service healthcare marketing agency with a focus in digital transformation. Propeller partners with pharma and medtech clients to reimagine commercial growth through tailored, modern solutions leveraging its end‑to‑end capabilities across experience strategy, emerging tech, AI as well as legacy creative, client services, and everything in between. With a team of 150 digital-native specialists - and the power of the Omnicom Health ecosystem behind us—we blend scale and resources with a culture defined by grit, passion, and authenticity.  Headquartered in Summit, NJ, with talent placed globally, we have been named as MM+M’s Best Places to Work in 2025, as well as awarded for by DigiDay for excellence in onboarding and best workplaces for working parents. 

 If you want to help drive the future of healthcare marketing, bring fresh and progressive thinking, and thrive operating with agility, we want to meet you! 

Lead Project Manager

As a Lead Project Manager, you are responsible for independently managing a diverse range of integrated projects from planning and kickoff through successful completion. You ensure the smooth execution of all assigned projects and are recognized as a reliable, proactive force within the project management team. You are expected to uphold Propeller’s standards, drive operational efficiency, and model a collaborative, solution-oriented mindset.

Project Management

• Own the full lifecycle of projects on assigned business from initial pre-planning to final execution

• Develop, implement, and manage project plans, facilitating the execution of various cross-discipline projects including routing, file management and timeline management

• Prioritize tasks, communicate deliverables, and ensure the team stays on targets with budgets and deadlines regularly communicating on the status of projects, escalating issues as needed
• Maintain accurate project management documentation including status reports, hot sheets, timelines, roadmaps, scope trackers, and financial reports
• Work with brand leaders and cross-functional team members to holistically manage the delivery of assets across various platforms and navigate competing priorities, potential roadblocks, or workflow impacts
• Track project estimates and actuals to be accountable for the scope, identifying any budgetary concerns that may impact successful project delivery

Operational Excellence

• Proactively seek opportunities to streamline processes and share learnings and best practices with the team
• Analyze production workflows to find efficiency gaps and collaborate with project management peers to standardize or improve workflows
• Develop knowledge of client's processes and procedures to act as champion for internal team adoption
• Contribute to the development and documentation of project management best practices and process improvements

• Actively participate in team meetings, trainings, and agency initiatives, embracing a culture of continuous learning and evolution

Relationship Management

• Foster a collaborative, positive team environment, encouraging open communication and knowledge sharing
• Serve as a reliable point of contact for internal teams and, when appropriate, client stakeholders regarding project status and delivery
• Build and maintain strong working relationships with account, creative, and digital partners to drive project success

• Coordinate and inspire internal resources and external partners to deliver high quality, forward thinking, digital assets that align to client and brand goals

Qualifications

• Bachelor’s degree or equivalent experience required
• 4+ years of project management experience, at least 2 years in a pharma advertising agency or similar regulated environment
• Fluency with multiple interactive mediums including websites, banners, social media, and emails
• Demonstrated ability to independently manage multiple concurrent projects with high attention to detail
• Strong organizational, communication, and problem-solving skills
• Experience working with cross-functional teams; ability to build relationships and influence without direct authority
• Comfort with project management software and digital tools
• Enthusiasm for learning and supporting the growth of junior team members

Salary Range - $105,000-$121,000

Propeller is a full‑service healthcare marketing agency with a focus in digital transformation. Propeller partners with pharma and medtech clients to reimagine commercial growth through tailored, modern solutions leveraging its end‑to‑end capabilities across experience strategy, emerging tech, AI as well as legacy creative, client services, and everything in between. With a team of 150 digital-native specialists - and the power of the Omnicom Health ecosystem behind us—we blend scale and resources with a culture defined by grit, passion, and authenticity.  Headquartered in Summit, NJ, with talent placed globally, we have been named as MM+M’s Best Places to Work in 2025, as well as awarded for by DigiDay for excellence in onboarding and best workplaces for working parents. 

 If you want to help drive the future of healthcare marketing, bring fresh and progressive thinking, and thrive operating with agility, we want to meet you! 

Lead Project Manager

As a Lead Project Manager, you are responsible for independently managing a diverse range of integrated projects from planning and kickoff through successful completion. You ensure the smooth execution of all assigned projects and are recognized as a reliable, proactive force within the project management team. You are expected to uphold Propeller’s standards, drive operational efficiency, and model a collaborative, solution-oriented mindset.

Project Management

• Own the full lifecycle of projects on assigned business from initial pre-planning to final execution

• Develop, implement, and manage project plans, facilitating the execution of various cross-discipline projects including routing, file management and timeline management

• Prioritize tasks, communicate deliverables, and ensure the team stays on targets with budgets and deadlines regularly communicating on the status of projects, escalating issues as needed
• Maintain accurate project management documentation including status reports, hot sheets, timelines, roadmaps, scope trackers, and financial reports
• Work with brand leaders and cross-functional team members to holistically manage the delivery of assets across various platforms and navigate competing priorities, potential roadblocks, or workflow impacts
• Track project estimates and actuals to be accountable for the scope, identifying any budgetary concerns that may impact successful project delivery

Operational Excellence

• Proactively seek opportunities to streamline processes and share learnings and best practices with the team
• Analyze production workflows to find efficiency gaps and collaborate with project management peers to standardize or improve workflows
• Develop knowledge of client's processes and procedures to act as champion for internal team adoption
• Contribute to the development and documentation of project management best practices and process improvements

• Actively participate in team meetings, trainings, and agency initiatives, embracing a culture of continuous learning and evolution

Relationship Management

• Foster a collaborative, positive team environment, encouraging open communication and knowledge sharing
• Serve as a reliable point of contact for internal teams and, when appropriate, client stakeholders regarding project status and delivery
• Build and maintain strong working relationships with account, creative, and digital partners to drive project success

• Coordinate and inspire internal resources and external partners to deliver high quality, forward thinking, digital assets that align to client and brand goals

Qualifications

• Bachelor’s degree or equivalent experience required
• 4+ years of project management experience, at least 2 years in a pharma advertising agency or similar regulated environment
• Fluency with multiple interactive mediums including websites, banners, social media, and emails
• Demonstrated ability to independently manage multiple concurrent projects with high attention to detail
• Strong organizational, communication, and problem-solving skills
• Experience working with cross-functional teams; ability to build relationships and influence without direct authority
• Comfort with project management software and digital tools
• Enthusiasm for learning and supporting the growth of junior team members

Salary Range - $105,000-$121,000

ABOUT THE POSITION, in the role of Site Coordinator, you provide on-site consultation and professional development to staff that fosters social thinking and increases physical activity through play-based learning. You will work directly with a designated school’s administration, teachers, and recess teams to provide expertise on Playworks best practices, as well as model and teach the strategies, games, and systems to develop and sustain a positive classroom and recess culture. In partnership with the school, Site Coordinators create opportunities for students and school staff to be active, learn leadership skills and conflict-resolution tools, and practice respectful behavior.

Here’s where you come in:

 Specifically, you will have Program Implementation, Coaching, and School Partnership duties as follows-

Program Implementation Duties

• Plan and implement a consultative play-based program at two to four public elementary schools.
• Coordination with administration, educators, and recess teams for scheduling programmatic delivery in person or virtually. 
• Collect and maintain paperwork, including organizing and updating daily, weekly, and monthly schedules, meeting agendas, notes, and data.
• Maintain communication between Playworks staff, school staff, teachers, and volunteers.
• Plan and implement the learning and training required for recess staff members.
• Deliver onsite coaching, consultation, and modeling to School Personnel regarding implementation of the following components.
• Recess - With School Personnel, create and coach recess staff to develop a safe, positive, and healthy recess experience.  
• Student leadership program – With School Personnel, organize an in-person “Junior Coach” student leadership program by facilitating training and coaching staff to supervise and manage Junior Coach roles in the classroom and at recess.
• Instructional classes (Class Game Time) - Coordinate and lead in-person instructional classes for elementary-grade students and their teacher, focusing on skills building, cooperative games, and recess activities.

Coaching Duties:

• Model Playworks core values, program implementation, group management, and rapport-building strategies for School Personnel.
• Provide school personnel with action plans, feedback, and resources regarding program implementation.
• Lead monthly meetings with school personnel to discuss best practices for program implementation and program quality goals.
• Provide the Playworks Program Manager with observation notes and program strategy to improve program quality and align with school priorities.
• Facilitate training(s) with the Program Manager for school staff.

School Partnership Duties:

• Consistently represent Playworks’ brand in a professional manner.
• Design a program schedule with input and support from the school administration.
• Communicate with school administration regarding program implementation logistics and management support needs.
• Facilitate the school’s transition to other Playworks training, programs, and products in preparation for the future school year.
• Showcase Playworks services to additional prospective schools to support an existing school recruitment strategy for growing partnerships within the region.
• Participate in opportunities to become a certified trainer in Playworks Pro services.

Administrative Duties:

• Provide timely client communication, proactive internal Playworks communication, and timely reporting.
• Collect and maintain paperwork, including organizing daily, weekly, and monthly schedules, timesheets, and mileage reports.
• Support school recruitment administration that may include school contact research, analyzing outreach data, attending local conferences, and resource fairs.
• Provide the Playworks Program Manager with weekly observational updates on program quality and partner in consultation priorities to schools.

WHO YOU ARE

• Highly organized. You are great at multitasking and at managing your time across multiple priorities.
• Detail-oriented. You catch the little things and think it’s a big deal. You understand that every word you write to an external audience is a reflection on Playworks.
• Self-starter. You set clear goals and follow through with flexible and creative problem-solving. You can work independently with minimal supervision. You also seek and incorporate feedback from your colleagues.
• Collaborative: You are not afraid to ask questions. You openly communicate with teams and departments outside your own, facilitating collaboration and serving as a thought partner to members of the entire organization.
• Relationship Builder. You have the ability to manage, motivate, and develop diverse individuals and teams, knowing how to meet an individual's unique needs. You also thrive in situations where you are developing and maintaining external relationships and partnerships.
• Problem Solver: You thrive in an environment characterized by significant growth, diversity, and constant change.

Required Skills & Experience

• Proven organizational skills in the production of timely planning and deliverables such as program plans, reports, and observational notes.
• Extensive knowledge of youth development principles and practices
• At least 2 years of experience working directly with small and large groups of children.
• Experience working collaboratively with adults and facilitating training for adults.
• Strong written and oral communication and presentation skills with the ability to facilitate small and large group presentations.
• Experience in establishing and maintaining professional relationships with internal leadership and teams and external clients through excellent interpersonal skills and professionalism.
• Experience interacting with diverse communities and the ability to integrate into school communities.
• Knowledge of computer and internet-based programs, especially Microsoft Office (Word, Excel, and PowerPoint), Google Drive, and virtual meeting platforms such as Google Meets and Zoom.
• This position requires travel to various regional locations. School sites may be widely dispersed in the city/region; therefore, daily access to reliable transportation is required.
• Requires flexibility to readily adapt to a changing environment.

Compensation & Benefits:

Playworks offers the full package - great benefits, a fun place to work and an opportunity to grow professionally.

• This is a full-time, salaried, exempt position
• At Playworks, our starting salary takes into consideration internal pay scales, geographic pay differential, and robust external market data. We highly value transparency in compensation and are therefore committed to adhering to established compensation pay points. The starting salary for this position is $49,400/yr.
• A comprehensive benefits package, including medical, dental, vision, disability, 401(k) plans with employer match of up to 1% of salary, life insurance, employee-funded pre-tax health, and child care spending accounts.
• Generous Flex PTO policy, paid sick and holiday leave

This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation’s youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!

Please include:

• A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
• Resume.
• References will be requested.

Service Environment: This position operates in both school and office environments, indoors and outdoors. The position interacts with children on playgrounds and in classrooms daily. 

Typical physical and mental demands:

This position requires sufficient physical ability and mobility to stand for extended periods at times; walk on a school site in various weather conditions; to climb stairs at some sites; to occasionally stoop, bend, kneel, crouch, reach, and twist and, dependent on assignment the employee may occasionally lift, push, pull and/or move up to 50 pounds.

ABOUT PLAYWORKS: At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships. 

As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.

This role is a Hybrid Role: Employees are expected to work from our Kenilworth office 3 days per week and may work remotely the remaining days

Support the strategic direction of Hair Consumer Technical Insights & Claims, as a proven expert in the hair category shaping the future of hair innovation through deep consumer understanding, superior product experiences, and breakthrough claims In partnership with the Senior Manager you’ll drive category growth by translating insights into action, guiding cross-functional teams, and ensuring our products exceed consumer expectations and competitive benchmarks.

Major Duties: 

Strategic Trend Leadership - Set the agenda for what’s next in hair care

• • Identify and analyze emerging trends across hair technology, color, texture, formats, and benefits.
  • Translate macro consumer shifts and competitive intelligence into actionable innovation opportunities.
  • Influence upstream strategy by integrating digital, social, and trade insights into long-term category planning.

Concept & Portfolio Co-Creation - Shape the future of our hair portfolio

• • Partner with Marketing and R&D leadership (Hub leads) to co-create compelling, insight-driven concepts.
  • Ensure concepts are technically feasible, consumer-relevant, and aligned with brand strategy.
  • Guide prioritization and portfolio planning across short- and long-term innovation pipelines.

Product Experience & Claims Strategy - Own the consumer experience from brief to shelf

• • Manage the product design brief co-creation process, translating insights into technical KPIs and guiding cross-functional alignment.
  • Ensure governance inputs are delivered with excellence and agility across development milestones.
  • Partner with Project Management to proactively mitigate risks and unlock alternative design or claims pathways.

Claims Innovation & Compliance - Lead claims that inspire and convert

• • Oversee claims co-creation across R&D, ensuring resonance, differentiation, and compliance.
  • Develop substantiation strategies that stretch into new benefit territories and unlock innovation.
  • Ensure claims integrity across all consumer-facing materials, from master text to activation.

Research Strategy & Validation - Drive research that fuels superior design

• • Guide the approach for blind testing and claims validation in partnership with CTIC Research.
  • Leverage consumer, clinical, and sensory data to guide formula optimization and claims substantiation in partnership with formulation R&D.
  • Champion data-driven decision-making to maximize consumer preference and efficacy.

Holistic Product Superiority Leadership - Define and deliver what “best in class” means

• • Support the development of the Hair category’s Product Superiority strategy in partnership with R&D leadership, marketing & Insight partners, including competitive benchmarking, key performance attributes, and activation plans.
  • Guide CTIC Research on methodology and reporting to ensure actionable insights.
  • Drive retailer activation and design improvements based on superiority outcomes.

Consumer Benefit Platform Strategy - Build the strategic foundation for future innovation

• • Translate deep consumer understanding into Consumer Benefit Platforms that guide brand wardrobes, technology pipelines, and claims roadmaps.
  • Influence long-term innovation strategy through insight-led platform development.

Knowledge and Skills: 

• Proven experience leading and influencing cross-functional teams across R&D, Marketing, Regulatory, and Project Management
• Direct experience developing products in Hair Color, Basic Hair Care, and Styling categories.
• Hands‑on expertise with brands focused on Hair Color consumers, male grooming, and/or textured hair needs
• Current or previous experience in a Product Development or CTI (Consumer Technical Insights) role specifically focused on Hair
• Passionate about building and growing high-performing teams
• Experience working with R&D, Regulatory, and Quality Assurance partners
• Demonstrated ability to translate macro trends and deep consumer insights into actionable innovation strategies
• Experience in building consumer benefit platforms that inform long-term technology and claims roadmaps
• Ability to navigate ambiguity, manage risk, and pivot strategies to keep projects on track and impactful for our consumer
• Expertise in crafting compelling, compliant claims and building robust support through testing and validation
• Comfort with clinical, sensory, and consumer research data to guide product design and claims substantiation
• Strong proficiency in evaluating and re-directing formula design based on attributes that drive preference and perceived performance
• Skill in translating concepts into technical KPIs and guiding product development from ideation to launch
• Demonstrates creative problem-solving, strategic thinking, and strong conceptual and tactical formula development skills
• Detail-oriented with strong organizational capabilities
• Strong communicator who can translate technical insights into compelling narratives for internal and external stakeholders
• Self-starter with the ability to work independently and adapt to changing priorities

Minimum Requirements: 

• Bachelor’s or advanced degree in a relevant field
• 5+ years of experience translating consumer insights into product innovation, preferably within the beauty, hair, personal care, or other CPG industry.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-EM1 #LI-Hybrid 

The base pay range for this position is $105,000.00 - $135,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is a Hybrid Role: Employees are expected to work from our Kenilworth, NJ office 3 days per week and may work remotely the remaining days

Senior Manager, Quality Assurance

Description:

The Senior Quality Manager, OTC Program is responsible for the leadership, governance, and continuous improvement of the company’s Over-the-counter (OTC) quality program for cosmetic and OTC products. This role ensures full compliance with applicable FDA regulations and internal quality standards across product development, manufacturing, testing, release, and post market activities.

The position serves as the Quality subject matter expert for OTC regulatory requirements and provides strategic and operational leadership to ensure consistent implementation of OTC program guidelines across internal sites and third-party manufacturers.

Key responsibilities:

OTC Quality Program Leadership

• Own and continuously improve OTC Quality Program guidelines, standards, and governance aligned with FDA requirements (21 CFR Parts 201, 210, 211, as applicable) and Health Canada requirements to ensure compliance and inspection readiness.
• Serve as the primary Quality point of contact and SME for OTC regulatory/compliance matters, including MoCRA rollout and regulatory milestone execution.

Quality Compliance & Oversight

• Ensure OTC products are manufactured, tested, labeled, released, and distributed in compliance with FDA requirements and internal QMS standards, providing lifecycle oversight (change control, deviations, investigations, CAPAs, and product disposition).
• Lead or support FDA inspections and internal/external audits for OTC products, ensuring timely closure of observations.

Quality Systems Integration

• Integrate OTC requirements into the QMS (validation, supplier quality, complaints, stability, documentation) and define/oversee validation strategies for OTC products, processes, equipment, and computerized systems.
• Partner with QC, Regulatory Affairs, Manufacturing, R&D, and Supply Chain to apply OTC quality requirements consistently.

Third-Party Manufacturing & Supplier Quality

• Provide quality oversight to third-party manufacturers, laboratories, and suppliers supporting OTC products, including qualification, auditing, and performance monitoring to maintain compliance.

OTC Drug Stability Program

• Lead a team of individual contributors to ensure compliance with annual and accelerated stability testing, including authoring, review, and approval of stability protocols and final reports.

Leadership & Cross-Functional Collaboration

• Lead, mentor, and develop team members supporting OTC activities, and provide training/guidance to cross-functional teams on OTC quality and regulatory expectations; reinforce a culture of compliance and accountability.
• Influence senior stakeholders to enable timely, compliant, risk-based decisions.

Risk Management & Continuous Improvement

• Identify OTC quality/compliance risks, monitor regulatory trends and enforcement activity, assess impact, and implement effective mitigation plans and program updates.
• Lead continuous improvement to strengthen compliance, efficiency, and inspection readiness.

25% travel required (mainly in USA)

Required Competencies, Skills & Experience

• Bachelor's degree in chemistry, Pharmacy, Life Sciences, Engineering, or related scientific discipline.
• Minimum 7+ years of experience in Quality Assurance or Quality Management within the cosmetic, pharmaceutical, or consumer health industry.
• Strong, demonstrated knowledge of FDA OTC regulations and quality system requirements.
• Proven experience supporting FDA inspections and managing OTC related‑ quality programs.
• Demonstrated leadership skills with the ability to influence cross functional‑ and senior stakeholders.

• ASQ certifications desirable, Business coursework, Six Sigma Teachings, desirable

Knowledge & Skills:

• Experience working in a global organization with third-party manufacturing networks.
• Prior experience acting as the Quality lead or SME for OTC programs during regulatory inspections.
• OTC regulatory and quality expertise
• Strong leadership and decision-making skills
• Excellent written and verbal communication
• Risk based thinking and attention to detail
• Ability to operate effectively in a matrixed, global environment

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $120,000.00 - $150,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

#LI-Hybrid #LI-EM1

Position: Assistant Manager 

Hours: 40 Weekly

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Assistant Manager

As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Position: Manager in Training

Hours: 40 Weekly

Internal Deadline to Apply: May 10

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Manager in Training

As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Senior Sales Associate

Location:  Hoboken, NJ 

Job Type: Full-time 

Hoboken Compensation Package: An incoming Senior Sales Associate can expect to be brought in starting at $23/hr base with the opportunity to grow from there.

Schedule/Availability:

• Must be available and able to work weekends (sat AND sun) regularly. 
• Must have full availability to work and be scheduled for full-time.
• Must be available to work during Clinic Operating Hours (as posted on website *subject to change).
• You must be able to commit to a schedule made 60 days in advance. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

About This Exciting Role: 

The Senior Sales Associate supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a consistent, high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA is responsible for supporting smooth shift execution and operational excellence but does not hold final authority for hiring, scheduling, or policy decisions. 

Reports To: Clinic Manager 

ESSENTIAL FUNCTIONS

Sales & Client Experience 

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution 

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership 

• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety 

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational 

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership 

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem-solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education 

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections

The Senior Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks: 

• Skin Laundry Complimentary Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and 10 Paid holidays  
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences

5 ways we give back to YOU

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Department: Client Services

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

The Enterprise Account Director is a senior strategic leader responsible for end-to-end success and growth of 2–3 high-value enterprise accounts ($10-20M in annual revenue). This role goes beyond traditional account management — the Enterprise Account Director serves as a trusted consulting partner to client executives, deeply understands their long-term business goals, and ensures that all programs, governance, and delivery activities are aligned to achieving these priorities. The ideal candidate consistently safeguards delivery quality, drives cross-brand coordination, champions structured governance, and leads proactive performance insights that deliver measurable business outcomes.

This role requires both a strategic mindset and strong operational excellence — the Enterprise Account Director is ultimately accountable for high-quality, on-time delivery of all customer programs while building strong executive relationships that drive retention, expansion, and strategic impact

Duties/ Responsibilities: 

This role operates as the enterprise-level leader above brand-level program execution. While not directly managing project resources, the Enterprise Account Director is accountable for all delivery quality and holds the cross-functional team responsible.

Account Leadership & Strategic Partnership

• Serve as the primary executive-level point of contact for assigned enterprise customers.
• Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
• Act as a consultative advisor — not just a delivery manager — guiding clients toward optimal outcomes.
• Partner with internal teams (CS, Sales, Product, Delivery, Analytics) to continually elevate value delivered: consistently on-time, on budget, and exceeding customer expectations.

Cross-Brand Coordination & Governance

• Lead cross-brand coordination across multiple internal teams, ensuring aligned execution across programs.
• Establish and run structured governance rituals, steering committees, and executive forums with clients.
• Contribute to stakeholder mapping across commercial, medical, IT, and compliance 
• Standardize quarterly planning, risk escalation, and decision pipelines to support predictable delivery outcomes.
• Ownership of escalations and paths to resolution

Project Delivery Oversight

• Provide oversight for your accounts to ensure delivery quality and timeliness for all customer initiatives.
• Partner with project managers to set and maintain clear scopes, milestones, quality baselines, and risk plans.
• Monitor delivery performance at tactical and strategic levels, ensuring commitments are met.

Metrics, QBRs & Performance Readouts

• Define and track success metrics aligned to customer goals, translating activity into impact.
• Lead Quarterly Business Reviews (QBRs) and executive readouts that synthesize performance, insights, and forward plans.
• Continuously monitor progress and drive corrective actions to exceed performance expectations.
• Accountable for ensuring performance readouts clearly demonstrate business impact and ROI at the executive level

Revenue & Growth Stewardship

• Responsible for customer keeping high NRR
• Support sales in protecting and growing revenue through value delivery, renewal planning, and expanded opportunities.
• Identify strategic expansion opportunities and partner with Sales to capture them.
• Serve as the internal voice of the customer, influencing product and solution roadmaps.

Experience:

• 8+ years of experience in enterprise account management, client success, consulting, or strategic delivery leadership.
• Proven experience owning large enterprise customer relationships with revenues in the $20M range.
• Experience leading strategy and partnership with pharma clients
• Excellent executive presence with ability to engage senior stakeholders and influence cross-functional internal teams.
• Strong operational and project delivery skills, with a track record of driving quality and on-time execution.
• Expertise in governance, performance metrics, and structured client reporting.
• Consultative mindset — ability to understand customer business goals and translate them into actionable delivery plans.
• Excellent and refined communication skills (written, verbal, presentation) tailored to both operational and executive audiences.
• Strong project management and time management skills
• A self-starter that turns ambiguity into clarity and direction. 

The base salary range for this role is $180,000 - $200,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Role 

The Project Management Office at Ogilvy Health is responsible for project execution, process improvement, budget management, and resource management across the agency. We are looking for a Senior Project Manager to lead large-scale healthcare AOR accounts, acting as a strategic problem-solver and client-facing expert. This role is crucial for independently owning brand verticals, ensuring consistent quality, process adherence and driving project success from initiation to completion. The ideal candidate will possess a big-picture mindset, champion continuous process improvement and effectively mentor junior team members.

What You'll Do

Project Management:

• Independently own and manage a brand vertical, overseeing and managing the full end-to-end project lifecycle for diverse client deliverables, from strategic initiatives to complex digital and print materials.
• Ensure consistent quality, process adherence, and on-time, on-budget delivery that meets the highest standards.
• Serve as a primary client-facing expert, providing strategic guidance, managing expectations, and proactively mitigating risks and roadblocks with well-defined solutions.
• Leads with vision and drive.

Financial Management:

• Manage project financials for high-complexity projects ($6MM-$10MM range), diligently tracking spend, forecasting, and ensuring revenue targets are met.
• Partner with Brand Managers on financial planning, scope development, project estimates, and resource forecasting to ensure financial feasibility and optimize resource allocation.
• Oversee scope changes and their financial impact, leading finance meetings, reviewing trackers, and monitoring actuals.

Team Development & Operational Excellence:

• Foster a collaborative and supportive team environment; mentor and develop junior PM team members, providing guidance, training, and support for creative problem-solving and process adherence.
• Drive operational efficiency and continuous process improvements, identifying areas for optimization and contributing to the development of more efficient workflows.
• Partner with Account teams to create brand Gantt charts, develop launch plans, and manage resource allocation documentation for successful project delivery.

What You’ll Need

Experience:

• 4-6 years of agency project management experience, specifically within healthcare marketing and communications (Pharma advertising required).
• Proven cross-functional team leadership and Pharma Product Launch experience.

Technical & Financial Acumen:

• Expertise in project management tools (e.g., Smartsheet, Ziflow) and proficiency with MS Office Suite, Teams, etc.
• Thorough knowledge of multi-channel projects (digital, print, video production) and agency delivery processes.
• Strong financial aptitude with experience in financial management tools, forecasting, and resource planning.

Skills & Competencies:

• Outstanding communication (written, verbal, presentation) and interpersonal skills.
• Superior organizational skills, detail-oriented, with strong time management.
• Critical thinking, problem-solving, and solutions-oriented mindset.
• Strong leadership, proactive drive, and ability to make decisive, informed decisions.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

#LI-SP1

This role is a Hybrid Role: Employees are expected to work from our Kenilworth, NJ office 3 days per week and may work remotely the remaining days

Position Overview

The Senior Manager, Procurement Center of Excellence is a strategic leader responsible for shaping the standards, capabilities, and governance models that strengthen the overall performance of Revlon’s global Procurement function. This role focuses on designing and embedding best in class practices that support consistency, transparency, and alignment with enterprise priorities.

As a leader within the Center of Excellence, this role co-develops global procurement policies, strategic frameworks, sourcing methodologies, capability building programs, and performance measurement models that guide the work of category teams and business partners. The Senior Manager advances the digital and analytical maturity of the function by promoting modern tools, high quality data, and actionable insights that support informed decision making and long-term value creation.

This role collaborates with senior leaders across the organization to ensure procurement practices support business goals, improve strategic planning, and reinforce governance expectations. Through thought leadership, benchmarking, and continuous improvement initiatives, the Senior Manager, COE elevates the effectiveness of Procurement and helps position the function as a trusted advisor and strategic partner to the business.

Key Responsibilities
Strategic Leadership and Governance

• Partner with Procurement leadership to design, maintain, and strengthen global Procurement policies, standards, and templates that support consistency, compliance, and strategic alignment across the enterprise.
• Establish governance frameworks that guide supplier onboarding, supplier performance management, risk evaluation, and decision rights across all business units.
• Develop communication materials and reporting that clearly articulate Procurement’s value contribution to the Executive Team, brands, and all functional leaders.
• Lead organizational change management and stakeholder engagement efforts that reinforce adoption of Center of Excellence practices and elevate Procurement maturity.

Process Excellence and Digital Enablement

• Advance the Procurement digital ecosystem by promoting the effective use of analytics tools, sourcing platforms, contract management platforms, and supplier management systems to increase visibility and decision quality.
• Develop dashboards and reporting solutions that measure compliance, performance, and value delivery across all spend categories.
• Oversee enterprise-level spend visibility and partner with Category Leads, Finance, and business stakeholders to ensure strong data quality and accuracy.
• Guide Category Leads in the application of advanced planning practices that integrate market dynamics, supplier intelligence, cost modeling, demand management, and value engineering.
• Promote best in class sourcing methodologies and tools to support Category Leads in delivering total cost value, supply assurance, and improved business outcomes.
• Drive continuous improvement initiatives to streamline processes, strengthen governance, and increase the scalability and efficiency of Procurement practices.
• Enhance reporting automation to improve transparency and track compliance and functional outcomes for leadership.

Risk Management and Compliance 

• Establish clear supplier risk thresholds based on spend, category, geography, and business criticality.
• Integrate leading third-party risk platforms and assessment tools into supplier onboarding and ongoing supplier monitoring.
• Define risk mitigation practices that enable early identification of supply issues and improved long-term resilience.
• Manage strategic partnerships with external intelligence and risk service providers to strengthen Procurement capabilities.

Performance Measurement and Insights

• Develop and manage Procurement performance frameworks, including KPIs that measure effectiveness, compliance, and business value.
• Deliver executive level reporting highlights cost optimization, risk management results, supplier performance, and value creation.
• Evaluate external market intelligence and best practices that support category strategy development and strengthen Procurement’s competitive position.
• Use benchmarking and external insights to identify opportunities to challenge the current state and elevate performance across the organization.

Cross Functional Collaboration

• Partner with Finance, Legal, Compliance, Supply Chain, IT, and Category Management to ensure alignment of priorities, standards, and governance requirements.
• Engage and influence key stakeholders to support change adoption, consistent ways of working, and increased visibility of Procurement initiatives.
• Support enterprise projects, including new product development, value engineering, and make versus buy assessments, through strong methodology guidance and insights.

Capability Building

• Lead the development and delivery of training on Procurement systems, policies, methodologies, and best practices.
• Document, standardize, and share knowledge across teams to build organizational capability and increase consistency in execution.
• Support talent development and skill building within the Procurement organization by driving structured learning programs and capability frameworks.
• Champion a culture of continuous learning, improvement, and professional development across the function.
   
      
  KNOWLEDGE AND SKILLS REQUIRED:
• 7 to 10 years of experience in global procurement or related strategic functions within a complex or consumer products environment, including experience leading teams or large-scale initiatives.
• Exceptional communication skills in both written and verbal form, with the ability to convey complex concepts to senior leadership.
• Strong interpersonal skills and the ability to build trust and collaboration across functions and regions.
• Demonstrated project leadership skills, with the ability to manage multiple strategic initiatives and deliver results.
• Strong customer service mindset and the ability to work effectively with a broad range of business partners.
• Advanced analytical and problem-solving skills, including the ability to interpret data, identify trends, and translate insights into recommendations.
• Proficiency with Microsoft applications including Excel, Power Point, Business Intelligence tools, Tableau, and other analytics platforms.
• Strong planning capabilities with the ability to drive long term initiatives while managing near term priorities.
• Ability to work collaboratively within cross functional teams and influence without authority.
• Deep knowledge of procurement systems, digital solutions, and analytical tools used to support sourcing, contracting, and supplier management.
• Proven ability to lead cross functional work, shape decisions, and drive alignment among diverse stakeholders.
• Commitment to professional development, continuous learning, and capability building.
• Creative thinking and strong communication capabilities that support innovation and problem solving.
• Strong financial analysis skills and the ability to develop business cases and evaluate value creation opportunities.
• Sound judgment and the ability to take informed risks in support of strategic objectives.
• Ability to apply structured planning and strategic thinking to advance Procurement priorities.
• Experience with benchmarking, competitive analysis, and incorporation of external market insights.
• General knowledge of supply chain management processes and the interplay between procurement, operations, and commercial teams.
• Ability to support internal partners with a focus on achieving mutual value and building productive working relationships 
• Preference for thinking analytically and strategically when solving challenges and shaping recommendations

Minimum Education Required    

• Bachelor’s degree required. 
• Strong customer management and English proficiency.
• Experience collaborating with global and regional Procurement teams to harmonize processes, promote standard standards, and support organizational alignment.    

Minimum Years Experience Required    

• 7 to 10 yrs.
• Procurement or supply chain experience with demonstrated exposure to governance, analytics, and process excellence.

 
    RESPONSIBILITY FOR CONTROL OF EXPENDITURES:  

• Maintain governance over procurement tools to ensure sourcing and contracting follow required standards.
• Reinforce standards for eSourcing, contract management systems, and approval controls.
• Oversee enterprise spend analysis to ensure accurate visibility and reporting.
• Develop dashboards that monitor spending, compliance, and policy adherence
• Expertise in governance, compliance and continuous improvement.
• Manage the central repository for sourcing documents, contracts, and templates.
• Ensure automated approval workflows follow established governance rules.
• Identify improvements that strengthen compliance and reduce risk across company spending.

FUNCTIONAL RESPONSIBILITIES

• Provide strategic leadership for the Procurement Center of Excellence by defining the standards, frameworks, and governance models that guide sourcing, supplier management, and Procurement ways of working across the enterprise.
• Shape global Procurement strategy by developing policies, methods, and performance models that strengthen consistency, compliance, and long-term value creation for all business units.
• Lead the advancement of procurement capabilities by driving process excellence, digital enablement, and continuous improvement initiatives that elevate the maturity and effectiveness of the function.
• Partner with regional and category leaders to ensure uniform adoption of COE standards, support enterprise alignment, and reinforce best in class practices across all spend areas.
• Provide strategic guidance and thought leadership on procurement analytics, insights, risk considerations, and market intelligence to support informed and disciplined decision making.
• Serve as a central steward of Procurement governance by ensuring that tools, processes, templates, and reporting frameworks support strong controls and enterprise consistency.

 SPECIAL REQUIREMENTS OF THE POSITION:  

• Ability to define and advance enterprise-wide Procurement standards, frameworks, and governance expectations that guide consistent practices across all business units.
• Strong capability to engage senior executives with clear insights, concise recommendations, and strategic viewpoints that support informed decision making.
• Proven experience leading complex initiatives that strengthen Procurement maturity, improve strategic alignment, and advance the long-term vision of the function.
• Ability to build alignment across diverse stakeholder groups by promoting collaboration, clarity of purpose, and consistent ways of working.
• Demonstrated leadership in driving large scale COE initiatives that elevate process excellence, digital enablement, and enterprise adoption of best practices.
• Strong communication skills to present COE strategies, standards, and performance outcomes to senior leaders and cross functional teams.
• Ability to work across functions and regions to reinforce governance expectations and promote adoption of common Procurement methods.
• Broad understanding of Procurement and related business processes to guide policy, standards, and capability development at the enterprise level.
• Proven ability to influence senior stakeholders and lead cross functional efforts that support strategic transformation within Procurement.

MEASUREMENT OF PERFORMANCE
    
•    Adoption of procurement policies, standards, and governance frameworks across regions and business units.
•    Accuracy, reliability, and visibility of analytics, dashboards, and enterprise reporting provided to leadership.
•    Improvement in data quality and consistency across sourcing, contracting, and supplier management processes.
•    Effectiveness of procurement tools and platforms, including user adoption, training impact, and process compliance.
•    Demonstrated value from continuous improvement initiatives that enhance efficiency, visibility, and functional maturity.
•    Strength of cross functional alignment, including collaboration with Finance, Legal, Supply Chain, IT, and category teams.
•    Delivery of strategic insights that support long-term planning, value creation, and risk management.
•    Advancement of procurement capability building programs, playbooks, and learning tools across the enterprise.
•    Progress in standardizing procurement processes and ensuring consistent ways of working across regions and categories.
•    Quality and timeliness of performance reporting, including KPIs, maturity assessments, and governance scorecards.

#LI-Hybrid #LI-EM1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $120,000 - $150,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This application is for the clinic-specific role of Clinic Manager (CM). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location:  Hoboken, NJ

Job Type: Full-time 

Compensation: $70,000 - $80,000 + Bonus Opportunity (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, cost of living/geographical area and clinic volume.)

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements & Environmental Conditions: 

• This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time.
• Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs.
• Frequently talking and listening to clients in person and on phone. 
• Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices. 
• Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus. 

____________________________________________________________________________________   

About This Exciting Role: 

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics.  As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations.  You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As the CM you are a kind & caring leader and must have the ability to make informed decisions and overcome challenges.   

What you'll be responsible for:  

Sales & Sales Strategy 

• Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve sales plans and goals.
• Develop strong relationships with partners and clients for new business opportunities within the assigned area.
• Customize local clinic marketing and outreach plans. Collaborate with other departments, such as Marketing, to build brand awareness and to drive sales and traffic through market outreach and effective in-store events.
• Working directly with clients to sell memberships and products 

People Training  

• The Lab CM for a designated Lab Clinic has the opportunity and responsibility to be part of the training program at Skin Laundry to orient and develop new employees.  
• Partner with VP of Talent Management to develop and execute training for employees.
• Manage ongoing day to day clinic operations concurrently with training new hires. 

People Leadership 

• Hire, develop and motivate a magnetic team. 
• Coach and give feedback as necessary for all team members.
• Lead your team to deliver excellent customer experience and meet service and retail sales targets.
• Organize regular team communication to discuss business updates, issues, and opportunities.
• Evaluate and manage employee performance and develop individual career development plans. 

Clinic Operations 

• Ensure all store operations are consistent and flawless; people policies and standards are practiced and upheld.
• Develop monthly, weekly, and daily clinic action plans to achieve revenue targets in all mix of business on a consistent basis.
• Coverage of the clinic (working on the floor and in the front).
• Effectively manage all physical inventory and forecasting for service and retail.
• Address client issues and queries professionally, accurately, and timely.
• Evaluate existing business procedures and recommend improvements.
• Effectively create and manage team schedules to meet client needs, achieve clinic financial targets. 

About you: 

• You have a minimum of 3 -5 years of management experience in a retail environment. 
• You have a passion for accessible and inclusive beauty. 
• You rock the foundations with a proficiency of Retail Math, MS Office Suite, and Outlook.
• You are a business strategist - you can seamlessly maneuver through day-to-day tactics and exhibit exceptional customer service and outreach, all the while driving your clinic to the next level.
• You believe in creating an uplifting and positive company culture - one that fosters a true sense of belonging, valuing diversity, inclusivity, and equity.
• You love to lead and mentor others.
• You enjoy working 1:1 with clients.
• You are driven, self-motivated, and hold yourself and others to exceptional standards.
• You are a wonderful influencer, possessing strong verbal and written communication skills.
• You love to collaborate with others and thrive in a team environment.
• You love to learn and yearn to evolve through coaching and mentoring. 

 Employee Benefits & Perks: 

• Skin Laundry Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and paid holidays 
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options 
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences
  

  5 ways we redefine work & give back to YOU!  

  We are committed to your growth

  You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work. 

  Work/Life Harmony

  We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

  You will be led, not managed

  The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

  Speak Up Culture

  Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

  We don’t hire jerks

  It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here. 

 ________________________________________________________________________________

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications?  Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply   

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time, with or without notice. 

The Role 

This role is remote, with 50% travel to the states we have cultivation/production facilities, primarily travel will be in mid-west and east coast but could be in any of the 14 states we operate. 

GTI just keeps growing and growing! We’re seeking a logistical genius and construction management guru to oversee CPG construction projects.  As a Construction Project Manager for GTI CPG, you will be responsible for serving as the liaison between GTI HQ and our Cultivation/Processing Facility build-outs in the field ensuring scope of work is executed, quality of brand is maintained, timelines are beat, and budgets are always in the green! You should have off the charts communication skills to work with sub-contractors/vendors and your teammates alike. As a proven Construction PM, you have managed 20+ projects at a time working across a national landscape. 

Responsibilities 

Manufacturing Facility Construction (Primary Focus)

• Lead full lifecycle construction of manufacturing facilities from site feasibility through commissioning and turnover
• Oversee build-outs for:
• Commercial production kitchens
• Infusion and formulation labs
• Packaging and labeling lines
• Automated filling and bottling systems
• Vaults and finished goods storage
• Cold storage and environmental-controlled rooms
• Coordinate sanitary design standards and cGMP-aligned construction
• Ensure compliance with:
• Local health department regulations
• OSHA requirements
• State cannabis manufacturing regulations
• Food-grade and pharmaceutical-grade standards where applicable
• Manage integration of:
• Process utilities (compressed air, steam, chilled water)
• High-capacity electrical infrastructure
• HVAC systems for temperature and humidity control
• Cleanable wall/ceiling systems and floor coatings
• Oversee equipment procurement, vendor coordination, installation, and startup sequencing
• Lead commissioning and operational readiness efforts with site manufacturing teams

Extraction Facilities (Secondary Focus)

• Support construction of:
  • Hydrocarbon, ethanol, CO₂, and solventless extraction rooms
  •  Post-processing and refinement labs
  • Solvent storage and recovery systems
• · Coordinate C1D1 / C1D2 rated spaces and hazardous electrical systems
• · Ensure compliance with NFPA, fire code, and AHJ requirements
• · Manage specialized HVAC and gas detection systems

Cultivation Facilities (Secondary Focus)

• Support build-outs of:
  • Flower, veg, and propagation rooms
  • Drying and curing spaces
  • Irrigation and fertigation systems
  • Environmental control (HVACD) systems
• · Coordinate high-load mechanical systems and infrastructure upgrades

Core Project Management Responsibilities

• Direct all phases of construction management:
  • Feasibility and due diligence
  • Budget development and cost control
  • Scheduling and resource planning
  • Design coordination
  • Field execution
  • Commissioning and close-out
• Develop resource-loaded critical path schedules
• Prepare and manage capital budgets and cashflow projections
• Act as single point of contact between HQ, site leadership, engineering, vendors, contractors, landlords, and governing authorities
• Track project performance across cost, schedule, scope, and quality metrics
• Identify and mitigate operational and regulatory risk
• Maintain strict adherence to corporate quality, safety, and brand standards

Qualifications 

• Bachelor’s degree in engineering, Construction Management, Architecture, or related field, preferred
• 5+ years of project management experience, preferred

• Preferred experience with: 

• Controlled Environmental Agriculture (CEA) 

• Greenhouse or indoor grow facilities 

• High-capacity HVAC and mechanical systems 

• Industrial electrical distribution systems 

• Experience managing multi-site, multi-state expansion programs 

• Strong understanding of environmental controls and agricultural infrastructure preferred 

Technical Skills 

• Proficient in construction management software such as: 

• Primavera P6 

• Procore 

• Timberline 

• PlanGrid (or similar) 

• Advanced Microsoft Project and Excel (budget tracking, forecasting, modeling) 

• Ability to interpret mechanical, electrical, irrigation, and environmental control drawings 

• Experience coordinating large mechanical subcontractors and specialty vendors 

Professional Attributes 

• Highly analytical and systems-oriented 

• Strong critical thinking and problem-solving capabilities 

• Comfortable managing 15–20+ concurrent projects nationally 

• Effective communicator across operations, engineering, compliance, and executive leadership 

• Operates with professionalism and integrity 

• Thrives in fast-paced, high-growth environments 

Additional Requirements 

• Must pass all required background checks 

• Must remain compliant with all applicable state and company regulations 

• Flexible schedule required, including occasional evenings/weekends during critical project phases 
• Willingness to travel nationally as required 

WHO ARE WE?

We Are Squishable! At Squishable, products and people are at the core of why we do what we do every day. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers…turning friends into fans. As we experience rapid growth, we are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. We need great people to represent the brand where it matters most…in front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people’s lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to consistently perform at the highest level. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

What does a Squishable Retail Sales Lead do?

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity Management: holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e., charity events, local associations, mall initiatives)
• Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• ​Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
• Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager

Other Qualifications:

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
• Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb.

Benefits/ Perks: 

• Pay rate is $16 an hour
• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
• Employee discounts (yes, even on the giant plushies)
• Dental/Vision Insurance
• 401(k) matching

Pay Range: $75,000-$90,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Website Manager to their Marketing team in Camden, New Jersey. 

Job Summary:

The Web Manager is responsible for overseeing, updating and maintaining FRP’s corporate and agency websites, ensuring compliant, content accuracy, brand consistency, technical performance, plugin function, cybersecurity and ongoing regulatory. This role will also lead strategic web initiatives and provide collaborative digital support.

Essential Functions:

• Maintain FRP corporate and agency websites, ensuring sites are compliant, current, functional, secure, and aligned with brand standards.
• Manage ongoing updates to content, imagery, navigation, and site functionality.
• Monitor website performance, usability, and accessibility, implementing improvements as needed.
• Lead in the rebuild and/or consolidation of FRP websites.
• Collaborate with marketing leadership to optimize site structure, messaging, and user experience to support business objectives.
• Internal intranet support.
• Provides after-hours availability for urgent edits and critical website maintenance, including outage resolution, cache resets, and developer coordination.

Competencies & Qualifications: 

• Experience managing multiple websites simultaneously.
• Familiarity with regulatory or compliance-driven content review processes preferred.
• Experience with intranet platforms. (SharePoint or others)
• Strong attention to detail with a high standard for quality and accuracy.
• Ability to manage complex projects and timelines, including website rebuilds.
• Comfortable collaborating across marketing, compliance, IT, and leadership teams.

Education & Experience:

• Bachelor’s degree in marketing, communications, web development, or related field preferred.
• 3–5 years of experience managing websites in a corporate, agency, or regulated industry environment.

The Production and Sourcing Manager is responsible for overseeing the end-to-end production process and sourcing of materials for our jewelry pieces. This Production and Sourcing Manager will primarily focus on ensuring the seamless execution of our jewelry manufacturing operations.

Responsibilities: 

• Manage the entire jewelry production lifecycle, from concept to final product, ensuring adherence to quality, design, and timeline standards.
• Collaborate with design, manufacturing, and quality control teams to streamline production processes and optimize efficiency.
• Monitor production workflows, address bottlenecks, and implement process improvements to enhance productivity.
• Coordinate with external suppliers, artisans, and craftsmen to ensure consistent quality and timely production.
• Identify, evaluate, and establish relationships with factories/suppliers for various jewelry materials.
• Negotiate pricing, terms, and contracts with factories/suppliers to ensure cost-effective sourcing without compromising quality.
• Stay informed about market trends and innovations in jewelry materials and sourcing practices, and apply this knowledge to enhance our product offerings.
• Conduct regular quality checks on sourced materials and finished products to ensure they meet our specifications and brand expectations.
• Monitor inventory levels of raw materials and finished products to avoid shortages and excesses.
• Generate regular reports on production progress, material consumption, inventory levels, and supplier performance.
• Analyze data to identify trends, opportunities, and areas for improvement in production processes and sourcing strategies.
• Handling all BOM and Tech Packs for each new product
• Facilitating creation of sample product sets to be sent out
• Assigning photography requests, organizing them in photographer's spreadsheet based on specific product needs, and sending out his sample packages
• Sending out product to factory with necessary notes and feedback - managing the status of these changes
• Distributing factory samples to each team: ex: Sales, Social
• Sending out necessary packages to partners for approval
• Assisting in-house production team with bead knowledge, ensuring they have samples + the correct materials information

Qualifications:

• Bachelor's degree in Business, Supply Chain Management, or a related field. 
• 3-7 years of experience in jewelry production, sourcing, or supply chain management.
• Strong understanding of jewelry manufacturing processes, materials, and quality standards.
• Excellent negotiation, communication, and interpersonal skills for building relationships with suppliers and internal teams.
• Proficiency in supply chain management software and tools.
• Exceptional organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• A passion for jewelry and a keen eye for design aesthetics.
• Ability to work in office 4 days per week

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

As Cross River continues to scale, the volume, complexity, and strategic importance of external events is increasing significantly. Cross River is hiring an External Events Manager (Official title: AVP, External Events) to own the planning, execution, and logistics of high-stakes corporate events, including executive-facing engagements, industry conferences, proprietary thought leadership programming, and partner events. 

This role is responsible for managing external events end-to-end, ensuring flawless execution across a growing portfolio of corporate events at scale. The Events Manager will work closely with Communications, the Office of the CEO, and cross-functional business teams to ensure every external event reflects Cross River's brand and institutional-grade standards. 

This is a content-driven, execution-intensive, high-judgment role. The Events Manager will be expected to partner with Marketing and Communications on speakership proposals and speaker submissions, develop proprietary event programming that drives conversation and content, capture and amplify event output, and manage senior stakeholders with minimal oversight in high-pressure, high-visibility environments. 

Key Responsibilities:

Corporate Events

• Own end-to-end planning and execution of major corporate events, including leadership forums, executive briefings, and company milestone moments 
• Manage multi-city event logistics, including venue sourcing, scheduling, and on-site support 
• Ensure all corporate events meet institutional-grade standards in production quality, branding, and attendee experience 

Industry Conferences & Executive Visibility

• Manage Cross River's presence at key industry conferences, including sponsorship activation, speaking slot logistics, booth/branding, and executive scheduling 
• Partner with Marketing and Communications to operationalize speakership proposals, session abstracts, and speaker submissions supporting the development and submission process while ensuring messaging and positioning are led by Marketing/Comms 
• Partner with Communications and Marketing to develop executive talking points, presentation content, and supporting materials for conference appearances 
• Coordinate with Communications and PR to align conference presence with executive visibility strategy (keynotes, panels, fireside chats, media interviews on-site) 
• Manage on-site content capture during events – including photography, video, executive quotes, key takeaways, and social media content – to maximize post-event follow-up, amplification, and ROI 
• Identify and recommend new conference and event opportunities that align with Cross River's market positioning and target audiences 

Thought Leadership & Proprietary Events

• Develop and produce proprietary thought leadership and networking events (hosted dinners, roundtables, executive salons, industry forums) that position Cross River as a convener and category leader 
• Partner with business units to design event programming that drives meaningful conversation, generates original content, and deepens relationships with target audiences 
• Collaborate with Communications and Marketing to translate event content into post-event assets including recaps, blog posts, social content, and follow-up campaigns extending the value of each event beyond the day-of 

Partner & Client Events

• Plan and execute partner summits, client events, and branded hosted events at scale 
• Coordinate with business teams to ensure events support commercial and relationship objectives 

Post-Event Feedback & Reporting

• Own the post-event feedback process including sending surveys, collecting insights, and synthesizing findings into structured recaps for the Marketing team and relevant stakeholders 
• Use post-event insights to inform future event strategy, improve execution, and demonstrate ROI 

Operations & Vendor Management

• Manage event budgets, vendor relationships, contracts, and negotiations 
• Build repeatable playbooks and processes for recurring corporate events to ensure consistency and scalability 
• Define and track event success metrics including attendance, engagement, content output, lead generation, executive placement wins, and post-event follow-through and report ROI to leadership on a regular cadence 
• Own and manage the centralized external events calendar — ensuring all approved events are tracked, updated, and maintained in coordination with the Head of Events, Communications, and the Executive Office

Qualifications:

• 6+ years of experience in corporate events, with meaningful experience managing executive-level conferences or financial services/fintech industry events 
• Proven ability to support and operationalize compelling speakership proposals, session abstracts, and executive positioning content in partnership with Marketing and Communications 
• Experience developing and producing proprietary thought leadership events (roundtables, hosted dinners, executive forums), not just third-party conference logistics 
• Proven track record of managing complex, multi-stakeholder events end-to-end with minimal oversight 
• Strong writing and content skills – this role requires someone who can shape narratives, not just manage logistics 
• Strong vendor management, budgeting, and contract negotiation skills 
• Excellent organizational skills and the ability to manage multiple concurrent events on tight timelines 
• High degree of professionalism and comfort working directly with C-suite executives, board members, and external partners 
• Experience in financial services, fintech, banking, or regulated industries preferred 
• Willingness to travel as needed for event logistics 

#LI-KR1 #LI-Hybrid

Salary Range: $100,000.00 - $125,000.00

Please note that this position is based in Princeton, NJ or San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary:

The Director, Marketing will contribute to the development of the overall Consumer strategy of the brand while leading the management and execution of marketing tactics, plans and activities to promote the brand to caregivers. This role is responsible for shaping patient and caregiver messaging across channels, including direct-to-consumer (DTC) television advertising and educational materials, while ensuring alignment with brand strategy, regulatory standards, and patient-centric principles. The Director will deliver impactful communications that meaningfully engage the caregiver community, and will play a key leadership role within the consumer marketing team. This role will partner across key stakeholders (advocacy, medical affairs, regulatory, legal, compliance, patient services, market access, marketing operations, training, sales, etc.) to execute the programs and tactics identified in the brand plan.

Primary Responsibilities:

• Lead the development and execution of consumer and caregiver marketing initiatives, including core messaging, direct-to-consumer (DTC) television advertising, and educational materials designed to inform, support, and empower families within the Rett community.
• Oversee the caregiver speaker program, including speaker identification, onboarding, and management; development of compliant, engaging speaker content; and ongoing evaluation and optimization of program effectiveness.
• Ensure caregiver speaker materials and presentations are scientifically accurate, compliant, and aligned with brand strategy, with a strong emphasis on clarity, empathy, and patient- and caregiver-focused storytelling.
• Serve as the primary marketing liaison to the Family Support Educator (FSE) team, ensuring alignment between consumer marketing initiatives and field-based educational efforts to deliver a cohesive and consistent caregiver experience.
• Directs the development of strategic marketing programs for inclusion into brand plan, determines metrics for program success, and evaluates performance against metrics including contributions to the development and evolution of message strategy based upon in-depth analytics and ROI analysis. Manages within the established the US promotions budget for assigned products.
• Represents the department as a member of cross-functional project teams providing guidance, insight, and recommendations relative to the goals and objectives of the Marketing function to ensure strategic alignment medical education messaging across groups.
• Monitors and ensures that all Medical Legal Review (MLR) processes are followed, and all programs are compliant with legal guidance and corporate policies.
• Implements the brand strategy for products and product lines. Develops and delivers presentations as needed to commercial management and other internal groups. Monitors progress of plans and recommends adjustments, as necessary.
• Develops and maintains strong external relationships with Advocacy groups, physician speakers and Rett caregivers and families.
• Mentor and develop junior team members by providing clear direction, coaching, and constructive feedback, fostering strong marketing fundamentals, professional growth, and a collaborative, high-performing team culture.Lead day-to-day collaboration with the advertising agency of record, providing strategic direction and hands-on oversight across creative development and execution to ensure consumer-facing campaigns are aligned with brand strategy, patient-centric principles, timelines, and budget.

Education & Experience:

• Bachelor’s degree in marketing, health care, life science; master’s degree preferred.
• Targeting 10+ years of progressively responsible experience in pharmaceutical or biotech Marketing.
• 5+ years in a product manager role strongly desired.
• Launch experience and commercialization of new products preferred.

Required Skills:

• Rare Disease experience is highly desirable, with requirement of understanding specialty therapeutics addressing significant unmet medical needs.
• Strong Biopharmaceutical brand management experience and demonstrated track record of success.
• Proficient in marketing and media tactics directed towards HCPs and caregivers.
• Proficient at effectively prioritizing goals and coordinating resources to achieve those goals.
• Demonstrated ability to interface/collaborate with other departments as necessary to achieve goals.
• Significant travel required; ability to travel up to 50% of time during peak launch time periods.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to travel by car or airplane independently overnight up to 25% of the time and work after hours if required by travel schedule or business issues.

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Please note that this position can be based in Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

The Senior Manager, Field Force Effectiveness, will support Acadia’s commercial field teams within the Neuroscience franchise with strategic insights and data-driven recommendations. This role is critical in helping sales leadership to drive performance, identify opportunities within local geographies and support deployment strategies, including targeting, alignment and call-plan. This individual will collaborate closely with Sales, Marketing, Patient Support Services, and other cross-functional teams to help shape commercial decisions.The ideal candidate combines strong analytical capabilities with deep commercial understanding and the ability to influence cross-functional stakeholders in a highly regulated environment.

Primary Responsibilities

• Analyze sales performance, promotional effectiveness, and sub-national market trends to inform commercial sales leadership on strategy, tactics, and business planning activities
• Optimize targeting & segmentation (HCPs, IDNs, accounts)
• Align field activity with brand strategy and lifecycle priorities
• Evaluate and refine reach/frequency and HCP engagement models
• Provide insights on territory performance, sales force effectiveness, and targeting optimization to support field force initiatives
• Collaborate across functions on strategic Omnichannel Campaigns and/or triggers, working closely with Field, Marketing, IT and Advanced Analytics
• Work with large datasets (e.g., internal HUB/SP, IQVIA, claims data, etc.) to develop & enhance dashboards, KPIs, business reports, presentations and run ad-hoc analysis
• Collaborate with field leadership on the administration and execution of sales force deployment activities including processing territory alignments, targeting, and call-planning efforts
• Support Brand Planning and Business Reviews, by partnering with field leadership and Neuroscience Brand teams
• Conduct pre/post analysis of field initiatives, field activities, and local market dynamics to assess impact and ROI
• Maintain data integrity and ensure alignment with compliance and regulatory standards
• Implement advanced analytics (predictive modeling, next-best-action)
• Translate data into clear, actionable insights for leadership and reps
• Perform other duties as assigned

Education/Experience/Skills

Bachelor’s degree in Data Science, Business, Economics, Statistics, Life Sciences or related field. Targeting 6+ years of progressively responsible experience in analytics or business insights within the pharmaceutical or biotech industry. An equivalent combination of relevant education and experience may be considered.

Key Skills:

• Strong analytical skills with experience working with pharmaceutical data sets (e.g., internal HUB/SP, IQVIA XPT/DDD, Longitudinal claims data, CRM)
• Advance Proficiency in Excel, SQL, and BI tools such as Power BI, Tableau
• Working knowledge of sales operations, field force structure, marketing operations and/or commercial models in pharmaceuticals
• Strong communication with the ability to translate data into actionable business insights
• Experience collaborating cross-functionally with Sales, Marketing, Market Access, and Patient Services
• Strong project management and organizational skills
• Experience with CRM and analytics tools (e.g., Veeva CRM, BI tools)
• Experience in specialty or rare disease pharmaceutical markets is strongly desired
• Knowledge of data privacy regulations and compliance in healthcare analytics
• Must be able to travel domestically on occasion

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-HYBRID #LI-CA1

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River is entering a new era of fintech infrastructure. As a pioneer in Banking-as-a‑Service and embedded finance, we’re evolving from an inbound engine to a proactive, market‑shaping GTM motion. Product Marketing is at the center of this transformation, defining how we position, differentiate, and scale our technology for leading fintechs, platforms, and enterprises.

The Sr. Marketing Manager (Official title: AVP, Product Marketing) is a strategic storyteller and B2B market shaper. You’ll influence narratives that define categories, shape product direction, and elevate Cross River’s role across payments, lending, and blockchain-enabled use cases. We’re looking for a sharp marketer to turn technical capabilities into clear value propositions for fintech operators, developers and executives. This role is designed for someone who:

• Loves B2B storytelling, especially at the intersection of fintech, APIs, embedded finance, and digital assets.
• Moves fluidly between big‑picture strategy and detail‑level precision.
• Can make complex infrastructure feel simple, compelling, and valued for different audiences.
• Is an actionable builder; you spot opportunities and jump into motion to problem-solve and build out workflows, iterate, and general process improvement.
• Is deeply curious, collaborative, and a self-starter.

Key Responsibilities:

Product & Market Strategy

• Develop product positioning, messaging architecture, value propositions, and proof points across Cross River’s core solutions (payments, cards, lending, deposits, compliance infrastructure).
• Build narrative visualizations (frameworks, ecosystem diagrams, value maps) to simplify complex technical concepts for diverse audiences.
• Synthesize customer, market, competitive, and field insights into strategic recommendations for Product, Sales and Executive teams.
• Identify whitespace emerging trends across fintech, BaaS, embedded finance, and adjacent technology ecosystems.
• Partner cross functionally to establish competitive insights and ensure they translate into field-ready narratives.

Narrative & Messaging Leadership

You’ll build stories that move the market.

• Own the “so what” of our products; craft top‑ and mid‑funnel narratives that fuel awareness, consideration, and brand differentiation across campaigns, thought leadership, content marketing, and sales readiness.
• Marketing channel execution: bring your narratives to life across marketing channels to ultimately guide how messages are seen by the market.
• Develop unified messaging frameworks that ensure consistency across products, verticals and partner segments, preventing parallel or conflicting narratives. We need someone who can see both the big picture lens and the zero-ed in lens.
• Translate technical product capabilities (APIs, ledger infrastructure) into compelling, human-centered stories for operators, developers, and executives. 
• Ensure strong narrative alignment across Product, Marketing, and Sales.

Go to Market Leadership

• Lead cross-functional GTM execution for new products, platform enhancements, and vertical-specific strategies (eg, lending, payments, crypto/digital assets). You’ll be instrumental to launch strategy, readiness criteria, tiering frameworks, and success metrics in partnership with Product and Sales teams.
• Serve as the source-of-truth for strategic messaging; enable Sales to adapt narratives for bottom-of-funnel, deal-specific conversations.

Requirements:

• 6+ in B2B marketing, ideally within technology-led companies (fintech, SaaS, platform/infrastructure, crypto or financial services).
• Proven ability to develop and scale product narratives for complex technical products.
• Demonstrated success building top and mid-funnel narratives that drive pipeline and brand differentiation.
• Exceptional storytelling, synthesis, and written/verbal communication skills.
• Strong executive presence, cross-functional influence, and comfort operating with ambiguity.
• Experience operating in high-growth or inflection-point environments.

Preferred Qualifications:

• Experience in fintech, embedded finance, payments, BaaS, or lending, particularly with bank/fintech partnership models.
• Familiarity with blockchain, digital assets, tokenization, stablecoins, or distributed ledger technology.
• Experience in regulated or compliance-driven industries; understanding of bank-fintech dynamics is a strong plus.
• Familiarity with Cross River's partner ecosystem or competitive landscape.

#LI-KR1 #LI-Hybrid

Salary Range: $120,000.00 - $150,000.00

POSITION SUMMARY

As an Account Manager at BDA, you will play a vital role in building and maintaining strong relationships with our clients. In this role, you are both strategic and sales-driven to manage and grow a portfolio of high-value enterprise and/or hybrid accounts within the branded merchandise industry. This role requires a deep understanding of the promotional products space, strong enterprise-level relationship management, and a proven ability to drive revenue growth through strategic planning, value-driven selling, and cross-functional collaboration. You must be both a strategist and a closer and thrive on expanding client relationships, exceeding sales goals, and delivering creative solutions that align with brand compliance and client marketing objectives.

LOCATION:

This is a remote position based within a commutable distance of New Brunswick, New Jersey, allowing for in-person meetings, hand-delivered samples, and on-the-ground support for last-minute requests.

 KEY RESPONSIBILITIES

Strategic Sales & Account Growth

• Own and exceed sales and margin goals across assigned accounts.
• Identify new opportunities within existing accounts to drive incremental revenue through strategic prospecting and relationship building.
• Act as a trusted advisor to clients, aligning merchandise strategies with their broader marketing and brand objectives.
• Lead Quarterly Business Reviews (QBRs) and Account Business Reviews (ABRs), delivering insights, performance metrics, and strategic roadmaps.
• Forecast revenue and contribute to long-term strategic planning for key accounts.

Client Relationship & Brand Stewardship

• Build and maintain strong relationships with client stakeholders, serving as the primary point of contact.
• Ensure full compliance with brand guidelines, contracts, and program standards.
• Deliver proactive, solutions-oriented support to meet evolving client needs, acting as both consultant and problem-solver.

Cross-Functional Collaboration

• Work closely with Creative, Merchandising, Programs, Sales Ops, Supplier Relations, and other internal teams to deliver a best-in-class client experience.
• Develop merchandise strategies that reflect market trends and elevate the client’s brand.
• Coordinate and manage multiple complex projects with varying scopes, timelines, and logistical considerations.

Operational Execution

• Ensure client pre-sale, order and approval processes, supplier compliance standards and production timeline expectations are met

• Ensure all project communications, updates, and deliverables meet client and internal expectations.
• Accurately log and manage account activity in Salesforce to ensure full pipeline visibility and performance tracking.

Client Events & Onboarding

• Successfully onboard new enterprise clients, ensuring a smooth and strategic launch.
• Coordinate and attend client events as needed, ensuring high satisfaction and brand alignment.
• Participation in departmental and other meetings as required
• Other duties as assigned by direct manager, sales leadership and/or executive team

QUALIFICATIONS

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 5+ years of experience in the branded merchandise/promotional products industry preferred.
• Proven track record of sales success and strategic account growth.
• Exceptional communication skills — written, verbal, and interpersonal.
• Highly detail-oriented with strong organizational and project management skills.
• Comfortable working independently and collaboratively in a fast-paced, dynamic environment.
• Strong judgment, professionalism, and ability to navigate sensitive client interactions.
• Proficient in Microsoft Office Suite; Salesforce experience strongly preferred.
• High level of curiosity, accountability, and a proactive, solution-oriented mindset.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.
• Willingness to travel approximately 50%.

We are pleased to share the base salary range for this position is $70,000 to $90,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

 #LI-Hybrid 

#LI-LG1

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Monthly Stipend

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.

Curiosity - you have a desire to truly understand our customers' business needs.
Creativity - you can find a sustainable path to yes.
Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities:

• Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
• Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering)
• Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells

Requirements:

• 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company
• Experience in full commercial negotiations as well as some technical escalation
• Experience and exposure working with networking or security software solutions 
• Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
• Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
• Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
• Must be very well organized and able to work effectively in a nimble and fast-paced environment
• Effective problem solver, shows ownership and wants to see issues resolved
• Comfortable working within a geographically distributed team for a hyper-growth global organization
• Must be located within the Bay Area, CA, United States 
• Ability to travel up to 25% of the time

Prior Experience:

• Solid technology background, ideally hands-on prior experience on at least a few of the following domains:
• Routing (static, BGP, EIGRP, etc.)
• Switching
• SD-WAN
• Firewalls, Proxy
• Secure Web Gateway/CASB/DLP
• Identity Management (SSO, SAML, LDAP, etc.)
• Threat protection mechanisms (IPS, AM, etc.)
• Load Balancing
• Networking protocol analysis (TCP, UDP, IP, ICMP, etc.)
• WAN, MPLS

A reasonable estimate of the salary for this role, at the time of posting, is $160,000 - $200,000. Cato operates from a high place of trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still welcome to apply.

Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. 

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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