About the job

Who are we?

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career

About The Team

The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team

Key Responsibilities

•  Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team
• Ensure an exceptional employee experience by simplifying key processes
• Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)
• Coordinate and lead key projects for improvement across HR
• Identify best practices that can be applied to improve work tasks and processes
• Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking
• Promote and lead change
• Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape
• Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions 
• Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities
• Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communication protocol
• Manage the case management system (Ops ticketing system) and team to establish service level agreements
• Partner with the HRIS team supporting HR technology upgrades
• Develop and maintain team standard operating procedures
• Oversees relevant employee data management to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered
• Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals

Skills

• Proficiency in verbal & written communication in English
• Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
• Strong attention to details.
• Ability to analyze and identify patterns in large data sets.
• Decision making aptitudes based on given guidelines and in ambiguous contexts.
• Must be comfortable working with large data sets.
• Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

Minimum Requirements

• Minimum 5+ years of people and operations management experience
• Education -- Grad/Post Grad in human resources or a related discipline
• Desired 8+ years of experience in People Operations
• Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce
• Ability to manage multiple projects simultaneously with minimal supervision
• Excellent leadership skills, data analytical & presentation skills, Written & Communication skills
• Understanding of overall HR lifecycle – Core HR, Benefits, Talent Mobility, Equity, Compensation, Exits etc

Monetization Operations Analyst

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Team

The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe.

What You'll Do

We're looking for a Monetization Services Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.

You will:

• Be responsible for onboarding sold custom contracts into our billing systems.
• Work with legal contracts with strong attention to detail and accuracy.
• Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
• Build scalable and auditable onboarding processes for new and existing users.
• Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
• Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
• Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
• Help scope, build, and deliver continuous process improvements that enhance operations.

Who You Are

Minimum Requirements

• 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions.
• Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
• Strong analytical skills and the ability to navigate data and people to find answers.
• Strong operating rigor, including organizational and time management skills.
• Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers.
• Motivation and flexibility to work well in a high-growth environment where things change quickly.

Preferred Qualifications

• • Ability to trace process impacts from situation to end customers and business financial outcomes.
  • Knowledge of or experience in the payments industry.
  • Demonstrated professional experience using GSuite, Excel, and working with large data sets; experience with SQL is a plus.
  • Demonstrated project management or consulting experience and the ability to work cross-functionally.
  • A builder's mindset and a willingness to question assumptions and conventional wisdom.
  • A passion for learning and solving problems through infrastructure and automation.

About Role:

You will leverage your experience and creativity to become a trusted resource for People Leaders and Team Members. You view navigating ambiguity as an opportunity to build out and optimize scalable processes. 

As we are in build mode, you will be able to spot plenty of business opportunities and more importantly play a pivotal role in being a part of the business solution. Aside from core HRBP responsibilities, each HRBP will have special areas of responsibility. 

Our Approach: 

We aim to provide efficient, customer-centric, and dignified experiences to all of our stakeholders. We are not here to be “HR for HR's sake”, rather we aim to empower the success of our team members and therefore the business. We achieve these results by developing actionable analyses based on our expertise and all available data. 

Core Responsibilities: 

• Act as a Senior HR Business Partner, balancing immediate business needs with long-term people and organizational strategy.
• Lead and own HRBP-driven programs including performance management, succession planning, and compensation cycles.
• Provide strategic counsel and data-driven insights to senior leaders.
• Independently manage sensitive employee relations cases, escalating thoughtfully when required.
• Operate with broad scope and autonomy, taking on evolving responsibilities in support of company growth and change.

Areas of Focus: 

Strategic Partnership & Advisory

• Partner with senior business leaders to develop and implement HR strategies that directly support business goals, performance, and long-term workforce planning.  

Talent & Organizational Development

• Lead talent review processes, leadership development, and career pathing initiatives to strengthen leadership pipelines and organizational capability.  

Organizational Design & Change Management

• Drive complex change management and organizational design initiatives, ensuring smooth transitions, employee adoption, and business continuity.  

Performance & Culture

• Partner with leaders to shape high-performance cultures through performance management guidance, coaching, and targeted interventions.  

Employee Relations & Complex Case Guidance

• Provide counsel on employee relations matters and support resolution strategies for sensitive issues.  

People Analytics & Insights

• Analyze workforce and HR metrics to inform people decisions, identify trends, and recommend proactive solutions that enhance organizational outcomes.  

Qualifications: 

• Education: Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).  
• Experience: Typically 7+ years of progressive HR experience with significant experience in strategic HR and business partnering roles.  
• Leadership & Influence: Proven ability to work with senior leaders, influence decision-making, and translate business needs into people strategies.  
• Analytical Skills: Strong data-driven mindset with experience interpreting HR metrics and translating insights into action.

Bonus Points 

• Foundational knowledge of corporate finance, economics, and/or statistics.

JOB TITLE

Senior Workday HCM/Payroll Analyst

A Career with Point72’s Technology Team

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

What you’ll do

• Define strategy and roadmap for HCM and Payroll features and development.
• Lead Technology’s partnership with the Human Resources and Payroll teams.
• Ensure high quality and on-time deliverables for various projects.
• Manage operational capabilities, define best practices, and enhance end user experience.
• Serve as the primary business application support partner for the Payroll and HR teams, including areas such as compensation, benefits, absence management, and time tracking.
• Provide expert-level support for Workday Payroll and Security configurations, ensuring compliance with organizational policies and regulatory requirements.
• Manage and address Tier 1 and Tier 2 support requests (user access and security maintenance, EIB loads, custom reports, dashboards, troubleshooting, etc.) in alignment with agreed SLAs and support protocols.
• Execute ongoing system configuration changes—including business processes, foundational data, and security model updates—and participate in the bi-weekly Agile sprint development process for Tier 3 requests and feature enhancements, in adherence to SDLC methodology and Workday change management protocols.
• Collaborate with stakeholders to gather and document business requirements, assist in technical design specifications, and configure, test, and deploy changes into production.
• Maintain and develop Workday documentation, including standard operating procedures, quick reference guides, and training materials for new system functionality and configurations.
• Work with integration teams to ensure seamless connectivity between Workday and other systems, maintaining and supporting all people and culture system integrations.
• Optimize and automate business processes, focusing on Workday Payroll and Security configurations to improve efficiency and data consistency across the organization.
• Identify areas for training, best practices, and automation opportunities to streamline operations and enhance system effectiveness.

What’s required

• Minimum of 8-10 years of Workday HCM experience, with hands-on expertise in Workday Payroll and Security configurations.
• Detailed knowledge of Workday Payroll functional areas, including payroll processing, compliance, tax setup, and integrations with external payroll systems.
• Strong understanding of Workday Security, including role-based access, domain security policies, and user access management.
• Hands-on experience with Workday modules such as Compensation, Benefits, Payroll (US/UK), Absence, and Time Tracking.
• Skilled in report writing (Advanced, Matrix, Composite) and EIB uploads to optimize and automate business processes.
• Proven ability to interview business users, gather and interpret requirements, and translate them into actionable solutions.
• Excellent written and verbal communication skills, with the ability to explain technical solutions to non-technical audiences.
• Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions.

• Commitment to the highest ethical standards

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

About the Role

At Fivetran, we're on a mission to make access to data as simple and reliable as electricity. Our fully automated platform moves data from 700+ sources to any destination reliably and securely — powering the analytics, AI, and decision-making that drives modern businesses forward.

This role will be part of the GRC team. The Fivetran GRC team is responsible for ensuring the continuous integrity, confidentiality, and availability of customer data. Our customers trust us with their most sensitive information, and maintaining that trust is a critical, core component of both our product and our business.

We are seeking a motivated and detail-oriented Senior GRC Analyst to join our Security team. This role is ideal for a control-focused audit professional with a solid understanding of IT systems and infrastructure. Strong communication skills are essential, as is the ability to collaborate and influence across functions and levels of the organization. The position reports to the Director of GRC and will provide broad cross-functional exposure, working closely with teams across Security, Engineering, Operations, IT, and HR.

This is a full-time position based in our Bangalore office. We offer a hybrid work model that blends remote flexibility with in-person collaboration, with two days per week in office.

Technologies You’ll Use

• GRC platform for organizing, tracking, and managing controls, testing activities, and audit evidence
• Cloud platforms, including AWS, Azure, and GCP, for understanding and evaluating cloud-hosted environments and associated controls
• Jira for ticket management, workflow tracking, and cross-functional collaboration
• GitHub for version control and collaboration on security documentation and policy management
• Google Workspace for day-to-day productivity, documentation, and internal communication

What You’ll Do

• Conduct control walkthroughs, testing, and evaluation of IT general controls and application controls across a complex systems landscape, with coverage spanning ISO 27001, PCI-DSS, SOC 1, SOC 2, and other applicable frameworks
• Partner with cross-functional teams to design, implement, and continuously improve control processes and related documentation
• Support third-party vendor assessments, evaluating vendors against established security and privacy standards and requirements
• Develop, maintain, and update Information Security Policies and Standards in alignment with industry best practices and regulatory obligations
• Participate in IT SOX scoping, risk assessment, and control design activities, contributing to the organization's overall internal control environment
• Prepare and deliver clear, accurate internal status reports to communicate control findings, remediation progress, and program updates to relevant stakeholders

Skills We’re Looking For

• Demonstrated experience in security audit, IT audit, and risk management, with a strong understanding of control frameworks and audit methodologies. 
• Working knowledge of industry compliance frameworks, including NIST, ISO 27001, SOC 1, SOC 2, and PCI-DSS
• Familiarity with cloud technologies and environments, including one or more of GCP, AWS, and Azure, with an understanding of cloud-specific security and control considerations
• Strong analytical and technical problem-solving skills, with the ability to assess complex control environments and draw well-supported conclusions
• Proven ability to work collaboratively across functions, taking initiative and contributing constructively to shared team objectives
• Effective at managing multiple concurrent workstreams, with strong organizational skills and the ability to prioritize in a fast-paced environment
• Excellent written, verbal, and interpersonal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences

Bonus Skills​

• Familiarity with FedRAMP compliance requirements and the associated authorization process and control framework
• Professional certifications in audit or information security, such as CISA, CISSP, AWS, or SANS GIAC designations, are strongly preferred
• Prior experience working at or directly with a Big 4 public accounting firm, with exposure to large-scale audit and advisory engagements
• Experience leveraging AI tools to build workflow automations and drive operational efficiencies within a GRC or security context

#LI-HYBRID

#LI-VM1

Role Overview

As a senior-level individual contributor, you will establish and scale enterprise-grade data governance while leading advanced Workday analytics. You will bridge the gap between People Operations, Finance, and IT to ensure data integrity, regulatory compliance (SOX, GDPR), and innovation through Gen AI-driven reporting.

Key Responsibilities

1. Data Governance & Stewardship

• Framework Ownership: Define and maintain enterprise data standards, policies, and ownership models.

• Compliance & Privacy: Partner with Legal and Security to ensure alignment with GDPR and HIPAA.

• Documentation: Manage data dictionaries, metadata, and lineage to ensure transparent data accountability.

2. Advanced Workday Reporting & Analytics

• Report Architecture: Design complex Advanced, Matrix, Composite, and Trending reports using Workday Prism and Discovery Boards.

• System Optimization: Build scalable calculated fields and optimize report performance across HCM, Payroll, and Finance.

• Insights: Translate complex business requirements into actionable, high-performance dashboards for leadership.

3. Compliance, SOX & Audit

• Control Management: Maintain SOX controls, ITGCs, and automated data checks to ensure "audit-ready" reporting.

• Risk Mitigation: Support internal audits, monitor control deficiencies, and lead timely remediation of gaps.

• Access Reviews: Oversee user access and Segregation of Duties (SoD) reporting.

4. Data Quality & Integrity

• Automated Oversight: Develop automated exception reporting and quality checks to proactively detect anomalies.

• Root Cause Analysis: Lead investigations into data inconsistencies and implement permanent remediation strategies.

• Continuous Improvement: Drive the evolution of data governance maturity across all HR systems.

5. Strategic Collaboration

• Business Partnership: Consult with People and Finance leaders to provide data-driven recommendations.

• Literacy & Training: Upskill business users on reporting tools and data best practices to foster a data-centric culture.

Qualifications

Required:

• Experience: 8-10+ years in Data Governance, HRIS, or Analytics; 5-8+ years of hands-on Workday Reporting.

• Technical Depth: Expert knowledge of Workday data structures, security models, and complex calculated fields.

• Compliance: Proven track record managing data quality initiatives and audit/compliance requirements.

Preferred:

• Knowledge of global data privacy regulations.

• Workday HCM or Reporting Certifications.

• Experience implementing Gen AI or automation frameworks within People Operations.

P-2209_3437118

#LI-Onsite

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

What you'll do

Metropolis is seeking a Senior Analytics Engineer to join our Data Engineering and Analytics team. The ideal candidate will possess a passion for creating value using data and a strong foundation in all aspects of analytics engineering. In this pivotal role, you will be instrumental in making data accessible and actionable, facilitating informed decision-making throughout the company. You will partner and lead across multiple product team functions and domains and drive impact through your data vision and architecture.

What we're looking for

• 5+ years experience with data/analytics engineering
• 5+ years of experience with Python and SQL (preferably Snowflake)
• 3+ years of experience with dbt (dbt certification a plus)
• Owned large-scale data projects that drove significant impact across the company by effectively partnering with engineering, data analysts, data scientists, and other business stakeholders
• Mentored other stakeholders in Data Science/Analytics, PM, and Engineering on data best practices
• Led the design, implementation, and monitoring of large-scale data warehouses and data marts that enable clear product-focused insights
• An expert at SQL, window functions, STRUCT/ARRAY manipulation, and query optimization
• Promoted performance best practices for your tables depending on the database engine (partitions, sort keys, dist keys, clustering, incremental modeling)
• Designed systems with a test-driven approach in mind to trap bad quality data or highlight alerts as part of your data flow
• Familiarity with ELT (Extract, Load, Transform) processes and tools to prepare and clean data for analysis
• Skill in using tools like dbt to build data transformation pipelines

Our Stack

• Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
• Datastores: MySQL, PostgreSQL, Snowflake
• Cloud: AWS
• Version control: Git & GitHub
• AI Tooling: Copilot on GitHub
• Observability: Datadog

3 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. #LI-SR1 #LI-Onsite

POSITION SUMMARY

We are seeking experienced, passionate, and resourceful front-end Staff developers to join our Product Engineering teams. As a developer, you will collaborate cross-functionally with teams to design and develop our applications. Being customer-facing, our Engineering teams play a crucial role in shaping the customer’s impression of our company.

This position will ideally be a hybrid role from our Bengaluru office, as part of our expanding site presence. EarnIn offers our employees excellent benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Collaborate with the product and design team to create new user experiences and features.
• Create a scalable web architecture that ensures the organization remains nimble as it grows.
• Create Unit and Automation (User Interface) Tests to ensure the new code does not break existing features and meets the product's specified requirements.
• Create and monitor analytics to demonstrate the effectiveness of new and existing features in helping customers.
• Lead the establishment and governance of engineering best practices, ensuring high standards for code quality and system reliability.
• Lead, design, develop, and deliver large-scale systems.
• Proactively drive projects, providing clear direction and detailed problem-solving strategies.
• Mentor the engineering team, elevating skills and optimizing processes.
• Design and execute comprehensive unit and UI automation tests to ensure new features perform as required without disrupting existing functionalities.
• Analyze feature effectiveness using advanced analytics to demonstrate impact and inform future enhancements.

WHAT WE'RE LOOKING FOR

• Bachelor’s (or higher, e.g., MS, or PhD) in Computer Science or a related technical field involving coding or equivalent technical experience
• Excellent knowledge of front-end web programming languages, such as HTML, CSS, JavaScript, Typescript, and ReactJS, with the ability to render server-side and client-side content
• Proficient in C# .NET or Kotlin or other popular back-end programming language with a minimum of 2 years of hands-on experience
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• 7+ years of relevant industry experience, particularly in mobile development.
• Hands-on experience working in cloud environments: AWS, GCP, or Azure
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs)

#LI-Hybrid

POSITION SUMMARY

Join us in a high-impact role to drive growth at EarnIn. This function plays a critical role in how we use analytics to inform our business & product priorities, drive data-backed experiments, deliver value across the consumer lifecycle, and measure performance to optimize future decisions. You will work closely with our product and engineering teams to establish end-to-end measurement & reporting, implement rigorous testing methodologies, and drive strategic analyses.

This position will be hybrid, based in our Bengaluru office (HSR Layout), as part of our expanding site, with two days a week required in the office. EarnIn offers our employees excellent benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location. We are unable to provide visa sponsorship or immigration support for this position.  

WHAT YOU'LL DO

• Drive strategic analyses that identify key opportunities to improve the core product experience for EarnIn’s customers
• Partner with the Product and Engineering teams to design and run experiments 
• Upgrade EarnIn’s experimentation stack by implementing tools such as Sequential Testing, Bayesian testing, and CUPED
• Partner with the Machine Learning Engineering team to design and build models that form the core of EarnIn’s core product
• Monitor & proactively surface/troubleshoot any problems across the key business metrics & drive resolution of these issues

WHAT WE'RE LOOKING FOR 

• 7+ years of experience in product analytics/data science in a B2C role
• Product sense and intuition to drive impact on the business and customer experience
• Experience designing, running, and interpreting experiments. 
• Expert skillset in SQL and experience with Python or R
• Practical knowledge of state-of-the-art experimentation tools such as Sequential Testing, Champion/Challenger, CUPED, etc.
• Practical knowledge of machine learning techniques
• Ability to extract insights from large data sets & seamlessly translate into actionable recommendations across the consumer journey
• Ability to establish and maintain excellent processes while allowing for creative thinking and flexibility in ambiguous situations
• Curiosity and passion for deeply understanding analytical problems and translating this to stakeholders
• Experience in Fintech is a bonus

#LI-Hybrid

Job Title: AI Applications Engineer II

Location: Bangalore/ Chennai (Hybrid)

About the Role

We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.

You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.

If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.

Key Responsibilities

• Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
• Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
• Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
• Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
• Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
• Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
• Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
• Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
• Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.

Key Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
• Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
• Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
• Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
• Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
• Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
• Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
• A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.

Why You’ll Love Working Here

• Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
• Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
• Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
• Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
• Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.

The Role

Headout connects millions of travellers to the world’s most unforgettable experiences. The Partner Marketing Lead will drive co-marketing with the world’s most iconic attractions, venues, and destinations. This includes designing campaigns, driving execution across internal teams, and reporting clear impact. This role sits at the intersection of account management, project management, and creative solutioning. You’ll work directly with globally recognized brands, as well as with Headout’s internal marketing and business teams, to build campaigns that truly move the needle.

This role is based in Bengaluru. We’re looking for candidates who are local or open to relocating.

What makes this role special?

• Own a function, not just tasks. This is a new charter at Headout. You're not inheriting a playbook, you're writing it, with the autonomy to shape how Partner Marketing evolves as the function scales.
• Work with brands people have bucket lists for. Your partners will include some of the world's most iconic attractions and experiences. They won't need an introduction.
• Be the connective tissue. You'll act as the primary marketing point of contact for a portfolio of key partners, translating their goals into co-marketing plans while aligning internally across CRM, creative, performance, creator, and business teams.
• Shape campaigns end-to-end. From brief to execution to reporting, you'll own timelines, stakeholder communication, and the KPIs that demonstrate real media value and impact.
• Keep the full picture in view. You'll maintain visibility across all live and upcoming partner campaigns, making sure nothing slips through the cracks.
• Join at exactly the right moment. The function is new and scaling fast, giving you a rare opportunity to build something meaningful from the ground up.

What skills do you need?

• Proven experience: 3–6 years in client servicing or account management at a creative, digital, or integrated agency, or in partner/merchant marketing at a consumer-tech marketplace.
• End-to-end ownership: You've managed multiple clients or campaigns in parallel and can speak to owning the full lifecycle, start to finish.
• Creative collaboration: You don't need to design, but you know good work when you see it and can push it further with sharp, useful feedback.
• Clear communicator: Strong written and verbal communication, especially with non-technical stakeholders.
• Structured thinker: Messy briefs don't faze you. You enjoy bringing order to ambiguity and can break large asks into clear, actionable steps.
• Curiosity and adaptability: You're willing to become more AI and data-informed and we'll give you the tools and coaching to get there.

Bonus Points

• You've worked on co-funded or co-branded marketing campaigns.
• You've built campaign reports or media value decks for clients or partners.
• You've had exposure to consumer-tech, marketplaces, travel, experiences, or entertainment.

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

Role Overview:

• Drive the highest quality of architecture and design of data pipeline and system.
• Draw a roadmaps and vision for the scalable and robust growth of the online serving platform.
• Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
• Align with stakeholders and lead engineers on mission critical projects.
• Decompose complex problems into simple, straightforward solutions.
• Leverage knowledge of internal and industry best practices in design.
• Deep-dive and handle critical system issues.
• Collaborate with other teams to make the platform open and extensible to unlock
• innumerable opportunities for innovations.

• Minimum 12 years of experience working on software design and development in Java.
• Hands-on experience with designing, building, and deploying scalable, high available systems.
• Large system architecture design and development experience.
• Experience with cloud computing with AWS.
• Experience of developing container-based testing environment.
• Experience with Java / IntelliJ / Spring environment.

Type of work model 

• Hybrid / Onsite / Remote working 

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.  

Details to consider 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Build, manage, and mentor a high‑performing team of machine learning engineers; foster collaboration, support career growth, and invest in continuous skills development.
• Own the delivery and impact of ML initiatives, working closely with cross‑functional partners to ensure measurable business outcomes.
• Lead the design, development, and optimization of ML‑based systems, including techniques such as deep learning and reinforcement learning.
• Drive a culture of scientific and engineering rigor balanced with real‑world pragmatism, with a strong focus on experimentation, evaluation, and quantifying impact on key engagement and business metrics.
• Partner with data engineering, product management, and marketing teams to take ML solutions from conception through experimentation to reliable, timely production deployment.
• Establish India as a strategic ML hub for EarnIn by leading hiring efforts, onboarding, and close partnership with HR and TA on culture building, team health, and local engagement initiatives.

• MS or Ph.D. in Computer Science, Statistics, or a closely related technical field.
• 7+ years of industry experience, including 3+ years of people management experience.
• Strong depth across core machine learning algorithms and applied ML techniques.
• Proven experience building, deploying, and operating production ML systems at scale.
• Advanced proficiency in Python and SQL, with a strong software engineering foundation.
• Excellent written and verbal communication skills, with the ability to influence and collaborate across technical and non‑technical stakeholders.

#LI-Hybrid 

Position Description:

Okta is seeking a Senior Workday Functional Analyst to join our Business Solutions Team. In this critical role, you will partner closely with the People Technology leadership and play a key role in our Workday transformation efforts. As part of a cross-functional team, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes.

This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience.

Job Duties and Responsibilities

• Lead full lifecycle Phase X implementations of Workday HCM and Workday Talent or Workday Benefits
• Conduct discovery sessions to gather, analyze, and document business requirements
• Translate requirements into scalable Workday configurations
• Provide strategic recommendations aligned with HR best practices
• Serve as a Workday subject matter expert (SME), with strong knowledge across multiple modules HCM and Workday Talent or Workday Benefits
• Ensure data integrity and support the ongoing enhancement and adoption of new Workday features and functionality.
• Lead all phases of the Workday configuration lifecycle, including gathering business requirements, designing solutions, configuring the system, supporting testing, and driving adoption.
• Contribute to internal enablement efforts by providing training and knowledge-sharing opportunities across cross-functional teams.
• Design, build, and maintain advanced Workday reports, including Composite, Matrix, and other custom reporting solutions and Workday dashboards.
• Manage Workday releases, ensuring new features are tested, adopted, and optimized in a timely manner.
• Assist junior team members in day-to-day tasks, configuration activities, and troubleshooting.

Required Skills and Qualifications

• 5+ years of Workday Functional consulting experience
• One or Multiple full lifecycle implementations of Workday HCM and Benefits/Talent
• Supported, minimum of one annual event, such as Merit Cycle/Performance Review/Open Enrollment  
• Strong expertise in either:
• Workday Talent (Performance, Succession, Career, Talent Review), or
• Workday Benefits (Plans, Eligibility, Open Enrollment, Life Events)
• Deep knowledge of Workday business process configuration
• Strong knowledge of Microsoft Excel, including advanced formulas, PivotTables, data analysis, charts, and reporting
• Experience with security configuration and reporting
• Strong client-facing consulting and workshop facilitation skills
• Hands-on experience developing and enhancing custom reports and dashboards in Workday
• Strong proficiency in EIB (Enterprise Interface Builder), and Report as a Service (RaaS) integrations
• Strong proficiency with Workday Calculated Fields
• Strong analytical and problem-solving skills, with the ability to propose and implement scalable solutions.
• Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to business audiences.
• Comfortable working in a fast-paced, diverse, and collaborative environment.
• Eagerness to learn and expand Workday knowledge across additional modules or areas of functionality.

Preferred Skills

• Workday Pro or Workday Certification in HCM and/or Talent/Benefits
• Experience with global HCM implementations
• Background working in mid-to-large enterprise environments or consulting firms.
• Experience with SOX compliance, data governance, and audits.

Key Competencies

• Strategic thinking and solution design
• Executive communication skills
• Stakeholder management
• Problem-solving and analytical ability

Mentorship and team leadership
#LI_Hybrid
#P20246_3063076

Position Description:

Okta is seeking a Senior Workday Functional Analyst to join our Business Solutions Team. In this critical role, you will partner closely with the People Technology leadership and play a key role in our Workday transformation efforts. As part of a cross-functional team, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes.

This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience.

Job Duties and Responsibilities

• Lead full lifecycle Phase X implementations of Workday HCM and Workday Talent or Workday Benefits
• Conduct discovery sessions to gather, analyze, and document business requirements
• Translate requirements into scalable Workday configurations
• Provide strategic recommendations aligned with HR best practices
• Serve as a Workday subject matter expert (SME), with strong knowledge across multiple modules HCM and Workday Talent or Workday Benefits
• Ensure data integrity and support the ongoing enhancement and adoption of new Workday features and functionality.
• Lead all phases of the Workday configuration lifecycle, including gathering business requirements, designing solutions, configuring the system, supporting testing, and driving adoption.
• Contribute to internal enablement efforts by providing training and knowledge-sharing opportunities across cross-functional teams.
• Design, build, and maintain advanced Workday reports, including Composite, Matrix, and other custom reporting solutions and Workday dashboards.
• Manage Workday releases, ensuring new features are tested, adopted, and optimized in a timely manner.
• Assist junior team members in day-to-day tasks, configuration activities, and troubleshooting.

Required Skills and Qualifications

• 5+ years of Workday Functional consulting experience
• One or Multiple full lifecycle implementations of Workday HCM and Benefits/Talent
• Supported, minimum of one annual event, such as Merit Cycle/Performance Review/Open Enrollment  
• Strong expertise in either:
• Workday Talent (Performance, Succession, Career, Talent Review), or
• Workday Benefits (Plans, Eligibility, Open Enrollment, Life Events)
• Deep knowledge of Workday business process configuration
• Strong knowledge of Microsoft Excel, including advanced formulas, PivotTables, data analysis, charts, and reporting
• Experience with security configuration and reporting
• Strong client-facing consulting and workshop facilitation skills
• Hands-on experience developing and enhancing custom reports and dashboards in Workday
• Strong proficiency in EIB (Enterprise Interface Builder), and Report as a Service (RaaS) integrations
• Strong proficiency with Workday Calculated Fields
• Strong analytical and problem-solving skills, with the ability to propose and implement scalable solutions.
• Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to business audiences.
• Comfortable working in a fast-paced, diverse, and collaborative environment.
• Eagerness to learn and expand Workday knowledge across additional modules or areas of functionality.

Preferred Skills

• Workday Pro or Workday Certification in HCM and/or Talent/Benefits
• Experience with global HCM implementations
• Background working in mid-to-large enterprise environments or consulting firms.
• Experience with SOX compliance, data governance, and audits.

Key Competencies

• Strategic thinking and solution design
• Executive communication skills
• Stakeholder management
• Problem-solving and analytical ability

Mentorship and team leadership
#LI_Hybrid
#P18219_3370638

POS-P708

🌏 Join HubSpot as a Core Partner Development Manager – India

Who We Are

HubSpot is a leading customer relationship management (CRM) platform trusted by scaling companies around the globe. Our marketing, sales, and customer service software is designed to help businesses grow – and grow better.

At HubSpot, our values live in our hearts, not just our hallways. We’re passionate about creating an environment where people can do their best work – wherever they are. 

💼 About the Role

As a Core Partner Development Manager (PDM), you’ll play a vital role in driving sales through marketing agencies, consultants, and systems integrators across India.

🔧 In This Role, You’ll: 

• Lead a portfolio of 15-25 small to medium sized services based partners and co-develop strategies to exceed shared sales targets.
• Drive business strategy and go-to-market growth by working directly with business owners and key function leads within partner businesses.
• Influence decision-makers by building trust to secure buy-in for key HubSpot programs and initiatives that drive mutual success. 
• Co-create and execute strategies to grow revenue, expand market presence, and deepen customer impact.
• Champion HubSpot’s Customer Platform by driving enablement, co-marketing, joint selling, and more.
• Act as a bridge between partners and internal teams (sales, marketing, customer success, solutions engineering), collaborating with senior stakeholders to share insights, provide feedback, and drive innovation.
• Be a partner advocate and internal ambassador, ensuring the voice of the partner is heard at every level.

🙌 What We're Looking For

• 5+ years experience in partner development, channel sales or business development, ideally within a tech environment
• 3+ years experience working with technology platforms, with strong technical proficiency
• Experience in consulting or as a business owner is highly desirable
• Proven ability to build and scale joint sales strategies and initiatives in cross-functional environments
• Strong stakeholder management skills, with the ability to build trust and influence senior decision-makers
• Experience owning or contributing to partner-sourced pipeline targets, across both net new and existing customers
• Ability to engage partners to generate pipeline and support deal execution
• Comfortable navigating ambiguity and adapting to changing priorities

🎁 Why You’ll Love Working at HubSpot

• Generous compensation 
• World-class onboarding and continuous learning Flexible leave – including our Flexible Time Off policy
• Health and wellbeing – health insurance and annual fitness reimbursement
• A culture rooted in HEART – Humble, Empathetic, Adaptable, Remarkable, and Transparent

🧡 Learn more about our benefits, values, and culture on the HubSpot Careers Page.

If you’re passionate about partnerships, thrive on collaboration, and want to grow your career at one of the world’s most admired tech companies – we’d love to hear from you.

What’s the role?

As a Direct Sales Executive, India at HubSpot you will be engaging directly with Commercial/Enterprise accounts, helping them to grow. You will identify, source and close good-fit prospects with a focus on India. Using strong consultative selling skills, you will balance contacting warm inbound leads and driving self-sourced leads for your pipeline, while also partnering closely with internal stakeholders to achieve team goals and work towards HubSpot’s mission to help millions of organisations grow better. 

Our new marketing, sales and CRM product models provide you with warm leads. You will cultivate inbound leads generated from engagement efforts from HubSpot’s marketing team and partner with internal Business Development Reps to research prospective customers, create outreach strategies, and identify additional opportunities. 

What will I do?

• Position the value of HubSpot’s software and the Inbound methodology to corporate and enterprise level businesses
• Educate and guide prospects through the buyer’s journey to help them learn how HubSpot can grow their business
• Manage a pipeline of self-sourced and inbound leads to identify, engage, and develop relationships with potential buyers
• Dissect and qualify prospects’ business goals to determine if HubSpot can be a strategic investment for their business’ growth
• Close both new business and install base at or above quota on a monthly cadence
• Work with C-level executives and department leaders through the end to end  sales cycle
• Collaborate with marketing, local partners and other stakeholders to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

POS-25459

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As the Scaled Contract Management – Team Manager (1:Many), you will lead and develop a high-volume Contract Management team supporting our Scaled customers with billing and contract enquiries. You’ll build on established processes while driving operational excellence, improving efficiency through automation, and strengthening cross-functional partnerships. This role blends people leadership, data-driven decision-making, and continuous improvement in a fast-paced, evolving environment.

What You’ll Do

• Lead and develop a team of Contract Managers responsible for resolving billing and contract enquiries for a high volume of customers.
• Drive day-to-day operational excellence through clear goal setting, performance management, and career development planning.
• Optimise workflows and scale automation to improve efficiency, accuracy, and customer experience.
• Analyse customer and performance data to identify trends, remove friction, and implement operational improvements.
• Partner closely with Legal, Operations, Customer Success, and regional leadership to ensure alignment and seamless contract processes.
• Evolve and refine existing playbooks while identifying opportunities to build new scalable processes.
• Foster a high-performance, inclusive team culture grounded in accountability, ownership, and customer focus.
• Navigate ambiguity and change with clarity, ensuring the team remains focused, motivated, and aligned to business goals.                                                                                                                                                                                                                 

Required Qualifications

• 3+ years of direct people management experience, with a demonstrated track record of coaching and developing individual contributors.
• Experience leading teams in high-volume, operational environments.
• Strong analytical skills with the ability to interpret performance data and translate insights into action.
• Experience collaborating cross-functionally with Legal, Operations, or Customer Success teams.
• Ability to operate autonomously in complex, fast-paced environments while exercising sound judgment.
• Exceptional organisational skills and attention to detail, with a track record of improving efficiency.
• Strong written and verbal communication skills with the ability to build relationships across levels.

Nice-to-Have Qualifications

• Experience in a SaaS or technology company.
• Familiarity with contract management processes, billing workflows, or terms of service.
• Experience driving automation or process optimisation initiatives.
  
  

About OpenFX

OpenFX is revolutionizing cross-border money movement, connecting traditional banking systems with digital-native infrastructure, using stablecoins as an intermediary settlement rail to enable near-instant FX conversion and cross-border settlement. In under two years, we’ve raised over $100M in capital and grown from $0 to over $40B in annualized volume, with teams across North America, Europe, the Middle East, and Asia.

About the Role

We’re hiring a Legal Counsel based in Bangalore who will be a key partner to the business as OpenFX builds out its India presence and continues to scale globally. India is one of OpenFX’s most important markets and home to a hub of approximately 80 employees across product, engineering, compliance, and operations. The role spans three core areas:

• India market entry and ongoing business support — partnering with product, compliance, and business teams to launch OpenFX in India in a compliant manner and supporting the business on an ongoing basis across regulatory, commercial, and operational legal matters.
• General legal support for OpenFX’s India hub — advising on the day-to-day legal needs that come with operating a large office and team in India, including employment, corporate, vendor, and operational matters.
• Contributing to the global legal function — working alongside legal colleagues in the US, UK, EU, and elsewhere on commercial contracts, market expansion scoping in other geographies, regulatory questions outside India, and general corporate work.

The work sits at the intersection of cross-border payments, crypto, and technology, and ranges from novel regulatory questions to complex commercial contracts and general corporate matters. The ideal candidate is a team player energized by a high-growth environment and translating complex legal requirements and ambiguity into clear, actionable guidance for the business. You move quickly with sound judgment, excel as a trusted advisor to business leaders, and view legal work as an enabler of business growth and long-term success.

What You’ll Do

India Regulatory Advisory. Provide practical, forward-thinking legal advice on the Indian regulatory frameworks impacting OpenFX’s business, including RBI regulations (payments, FX, and authorized dealer regimes), IFSCA frameworks at GIFT City, FEMA and cross-border flow requirements, FIU-IND/PMLA obligations, and data protection laws (DPDPA). Support regulatory applications, representations, and structuring of new products and partnerships, and engage with regulators in coordination with outside counsel.

India Market Entry and Product Legal. Partner with product, compliance, and business teams to design and launch OpenFX’s India offering in a compliant manner. Translate complex regulatory requirements into clear, actionable guidance that helps teams build compliant products while shipping fast. Advise on cross-border transaction structures, foreign regulatory implications, and the interaction between Indian rules and OpenFX’s global operating model. Work closely with the Compliance team to ensure contractual arrangements and policies align with licensing conditions and regulatory obligations.

Commercial Contracts and Partnerships. Draft, review, and negotiate commercial agreements that power OpenFX’s business in India and globally, including institutional client agreements, banking and payment partner agreements, liquidity provider arrangements, BaaS and infrastructure partnerships, and intercompany arrangements. Contribute to scalable contracting playbooks, templates, and review processes that allow the business to move quickly without sacrificing quality or risk discipline.

India Hub and Corporate Support. Provide legal support for OpenFX’s Indian entity and Bangalore office of approximately 80 employees, including corporate governance, employment and HR matters, vendor and real estate agreements, privacy and data protection, and other operational legal needs. Coordinate with finance, people, and operations teams to keep the Indian entity running smoothly. Manage local outside counsel efficiently for specialist questions.

Global Legal Team Contribution. Contribute to the work of OpenFX’s global legal function on matters outside India, including commercial contracts with clients and partners, regulatory scoping for new market expansion, and general corporate matters. Collaborate closely with legal team members across the US, UK, and EU, and serve as a force multiplier for the broader function.

Scaling the Legal Function. Help build scalable legal processes and frameworks that support OpenFX’s rapid growth, and contribute to a collaborative, high-performing legal team.

What We’re Looking For

Required Qualifications:

• LLB or equivalent law degree from an accredited law school and qualified to practice in India (enrolled with a State Bar Council and the Bar Council of India in good standing).
• 5+ years of legal experience, with significant fintech, payments, or financial services exposure (in-house or at a leading law firm).
• Working knowledge of Indian financial services regulation — including RBI, FEMA, IFSCA, PMLA/FIU-IND, and DPDPA — with the curiosity and capacity to develop deeper subject-matter expertise on the job.
• Experience working collaboratively with product, engineering, compliance, and business teams.
• Strong commercial drafting and negotiation skills across a range of agreement types.
• Proven ability to provide practical, business-oriented legal advice that appropriately balances risk with commercial objectives.
• Excellent analytical and problem-solving skills, combining creativity with attention to detail.
• Outstanding written and verbal communication skills.
• Self-starter who thrives in fast-paced, ambiguous environments and takes ownership of work.
• Strong project management skills and ability to manage multiple priorities and execute quickly.

Strongly Preferred:

• Knowledge and experience with crypto-asset products, stablecoins, and/or Banking-as-a-Service partnerships.
• Experience with IFSCA / GIFT City regulatory frameworks.
• Startup or high-growth company experience.
• Experience with international regulatory regimes and cross-border transactions beyond India.

What Makes a Successful Candidate

• You’re a humble team player who excels at collaboration and shares credit naturally.
• You think strategically about legal issues and anticipate challenges before they arise.
• You’re comfortable making sound decisions with imperfect information.
• You approach legal work with curiosity and intellectual courage.
• You’re energized by solving novel problems at the intersection of law, technology, and finance.
• You’re excited to be the key legal partner for OpenFX’s India business while contributing meaningfully to a global team.

What We Offer

• Competitive salary and benefits package.
• Opportunity to join a high-impact legal function and to earn equity in a rapidly growing, well-funded company.
• Opportunity to work on cutting-edge fintech challenges with global impact.
• Collaborative, mission-driven culture with emphasis on personal and professional growth.
• Direct partnership with leadership and high visibility across the organization.

OpenFX is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About the Role

We’re looking for a detail-oriented and proactive Accounts Payable Senior Analyst to support and scale our global Accounts Payable operations within our Center of Excellence in Bengaluru, India.

This role will be responsible for end-to-end AP processes including invoice processing, cash disbursements, vendor management, travel & expense, and help desk support, while ensuring strong internal controls and a high level of service delivery.During onboarding, the role may align with U.S. business hours before transitioning to standard IST hours.

This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• Coupa (preferred)
• NetSuite (preferred)
• Navan (or similar T&E platform)
• Google Workspace
• Microsoft Excel

What You’ll Do

• Own end-to-end invoice processing including 2-way matching
• Review and resolve invoice discrepancies with vendors and internal teams
• Execute payment runs (ACH, wires) with appropriate controls
• Maintain vendor master data including validations and compliance checks
• Review and audit employee expense reports for policy compliance
• Manage AP help desk inquiries and ensure SLA adherence
• Support month-end close including accruals and reconciliations
• Partner with accounting, procurement, and FP&A teams
• Support audits and documentation requests
• Drive process improvements and automation initiatives

Skills We’re Looking For

• 3+ years of Accounts Payable or relevant experience
• Strong understanding of AP lifecycle and controls
• Advanced Excel skills (pivot tables, lookups)
• Experience with ERP/AP tools (NetSuite, Coupa preferred)
• Strong attention to detail and analytical skills
• Ability to manage high volumes and meet deadlines
• Strong communication and stakeholder management skills
• Proven ability to measure, track, and consistently achieve KPIs such as invoice turnaround time, accuracy, and on-time payments

Bonus Skills​

• Experience in a Global COE (Center of Excellence) or Shared Services environment
• Exposure to SOX controls and audit processes
• Experience with automation tools or process optimization

#LI-HYBRID

#LI-PK1

POSITION SUMMARY

We’re looking for a Staff Backend Engineer to join the Core Services team at EarnIn. We are seeking experienced, passionate, and resourceful engineers to join our backend teams. As a backend engineer, you will work cross-functionally with various teams and contribute to the design and development of our backend services.

This position will be hybrid from our Bengaluru office, as part of our expanding site, with 2+ days in the office. EarnIn provides excellent employee benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to collaborate with and travel to our Mountain View HQ and Bangkok Site. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Design and implement scalable, high-quality backend features and REST APIs
• Drive end-to-end execution of complex initiatives, from design to production
• Maintain and extend test automation to support CI/CD
• Mentor engineers and provide guidance through code and architecture reviews
• Collaborate with cross-functional teams (Product, Design, Data Science, Marketing)
• Debug and resolve production issues across services and infrastructure
• Continuously adopt and evaluate new technologies for business impact

WHAT WE'RE LOOKING FOR 

• 7+ years in backend development, with experience in a tech lead role
• Bachelor’s/Master’s/PhD in Computer Science or related field, or equivalent experience
• Proficient in C#, Kotlin, or Java
• Strong experience architecting and optimizing complex, data-driven systems
• Proven ability to lead technical strategy, mentor engineers, and drive delivery
• Excellent communication skills across distributed teams
• Fintech/payments domain experience is a plus
• Experience building scalable, cross-functional payment systems is a plus
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs) is a plus

#LI-Hybrid

ABOUT THE ROLE:

Bluevine is looking for a People Business Partner to partner closely with leadership to drive business outcomes and foster employee engagement. This role will be responsible for overseeing all aspects of the employee lifecycle including but not limited to working with the business to open and plan for new roles, employee relations, annual performance and merit cycles, etc. The ideal candidate will be hands on but can also act strategically to offer solutions for their dedicated business lines and coverage areas. 

WHAT YOU'LL DO:

• Provide support and feedback to client groups and consult with managers at all levels in areas of performance management, management training and coaching, organizational development, and employee relations. 
• Quickly identifies business needs; develops and presents solutions to senior leaders to help drive results in the organization.
• Demonstrates ownership to develop and drive People programs and processes from start to finish that align with Bluevine goals and values. Deliver meaningful results to the client group/s concise and timely.
• Manages and resolves complex employee relations issues through effective and objective investigations. Maintains in-depth knowledge of legal requirements and labor laws
• Analyzes trends and metrics in partnership with the People team to develop solutions, programs, and policies. 
• Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Collaborate with COEs and internal partners such as Talent Acquisition, Total Rewards, HR Analytics, Legal etc.
• Provides guidance and input on business unit restructures, workforce planning, and succession planning to support the business strategy.

WHAT WE LOOK FOR:

• 5+ years of relevant, progressive experience as an HR/People Business Partner or Advisory role
• Experience in a variety of HR competency areas such as leadership development, change management, performance management, employee relations, and organizational design
• Strong attention to detail and ability to work well with fluid information and a changing working environment 
• Effective and concise verbal and written communication skills; ability to collaborate cross-functionally
• Ability to solve complex problems; resourceful and takes initiative to seek internal and external resources when problem-solving
• Strong EQ, problem-solving skills, and demonstrates sound, consistent, trusted judgement
• Experience with different HRIS systems and a solid understanding of key HR processes
• Comfortable with high volume and a fast-paced workload; not afraid to "roll up your sleeves" to complete more tactical work. Able to switch between strategic and tactical work daily.
• MBA degree preferred. HR certifications, nice to have but not necessary 

BENEFITS AND PERKS 

• Excellent group health coverage and life insurance
• Meal allowance
• Transportation assistance
• Generous paid time off plan, Holidays
• Company-sponsored mental health benefits
• Financial advisory services for both short- and long-term goals
• Learning and development opportunities to support career growth
• Community-based volunteering opportunities

**This is a hybrid role, requiring 2 days per week in our Bangalore office**

Reporting directly to the Director of Engineering, the Lead Engineer will guide the design and implementation of the software solutions under the User Generated Content (UGC) business division. Our teams work across the front-end (React & Elm), backend (Java/Kotlin), Data (Snowflake, dbt, Tableau), DevOps, and QA. We need a seasoned engineer who can shape the long-term design of our system. This person will guide our teams in architecting product features in a way that moves us towards that vision. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Establish and champion the high-level, long-term architectural strategy for the UGC division’s suite of products
• Ensure software architecture aligns with the established technical strategy by establishing an Architecture Review Committee
• Advocate regulatory compliance, security policies, and processes in adherence to Industry standards and 1World Sync guidelines
• Drive continuous upgrades and enhancements of the various frameworks and tools used by the applications and the team.
• Assess, identify, and mitigate common issues in the operations of the software suite preemptively
• Develop the engineering team's capability in architectural design and implementation through mentorship and enablement
• Lead the research, evaluation, and adoption of new technologies to advance and upgrade our solutions.
• Partner with product and business leadership to ensure the technical strategy effectively addresses customer requirements and business goals
• Drive enhancements in engineering-wide practices, including CI/CD, testing, monitoring, security, and developer experience tooling

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 10+ years of software development experience
• 7+ years of full-stack application development using Object oriented programming(Kotlin, Java) and modern frameworks
• 3+ years of experience designing and implementing solutions with AWS
• 3+ years of experience with event-driven development (SQS, SNS, Kafka, Kinesis, Pub/Sub) and idempotent patterns
• 5+ years of experience developing APIs for front-end applications
• 5+ years of experience with relational databases (PostgreSQL, MySQL) and large data sets
• 3+ years of experience leveraging and maintaining CI/CD tooling (CircleCI, GitHub Actions)
• 3+ years of experience leveraging infrastructure as code using Terraform
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (AWS S3, Azure Blob Storage, GCP Cloud Storage) and/or document data stores (AWS DynamoDB, MongoDB, NoSQL) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration (AWS ECS, Kubernetes, Docker Swarm) (preferred but not required)
• Experience with Data engineering and Analytics (Snowflake, dbt, Tableau) (preferred but not required)
• AWS Solutions Architect Associate Certification (preferred but not required
• BS degree in Computer Science, a similar technical field, or equivalent practical experience

This is a hybrid role, requiring 2 days per week in our Bangalore office

Reporting directly to the Director of Engineering, the Senior Software Engineer will guide the design and implementation of software solutions for ChannelOnline (COL). Our teams work across the front-end (Angular, jQuery, JSP), backend (Java), Data (Elastic, MySQL), DevOps, and QA. We need a seasoned engineer who can shape the long-term design of our system. This person will guide our teams in architecting product features in a way that moves us towards that vision. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Establish and champion the high-level, long-term architectural strategy for COL
• Ensure software architecture aligns with the established technical strategy by establishing an Architecture Review Committee
• Advocate regulatory compliance, security policies, and processes in adherence to industry standards and Syndigo guidelines
• Drive continuous upgrades and enhancements of the various frameworks and tools used by the applications and the team
• Assess, identify, and mitigate common issues in the operations of the software suite preemptively
• Develop the engineering team's capability in architectural design and implementation through mentorship and enablement
• Lead the research, evaluation, and adoption of new technologies to advance and upgrade our solutions
• Partner with product and business leadership to ensure the technical strategy effectively addresses customer requirements and business goals
• Drive enhancements in engineering-wide practices, including CI/CD, testing, monitoring, security, and developer experience tooling

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 4+ years of software development experience
• 1+ years of full-stack application development using object-oriented programming (Java) and modern frameworks
• 2+ years of experience designing and implementing solutions with Azure
• 1+ years of experience developing APIs for front-end applications
• 2+ years of experience with relational databases (MySQL) and large data sets
• 1+ years of experience leveraging and maintaining CI/CD tooling (GitHub Actions)
• 1+ years of experience with Perl or other scripting languages (preferred but not required)
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (Azure Blob Storage) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration (Kubernetes) (preferred but not required)
• BS degree in Computer Science, a similar technical field, or equivalent practical experience

*This is a hybrid position that requires 2 days per week in office at our Bangalore location*

Reporting to the Senior Director, the Solution Architect will lead functional solution design for enterprise PXM, PIM, and MDM implementations, ensuring strong alignment between business requirements, data strategy, and platform capabilities. You will work closely with customers, Implementation Leads, Program Managers, Product, Engineering, and Partners to translate requirements into scalable, governed solutions.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Lead functional discovery and design for PXM, PIM, and MDM solutions
• Define data models, attributes, workflows, and business rules
• Design integration approaches and support data migration strategy
• Facilitate customer workshops and design reviews
• Act as the design authority, ensuring solution clarity and consistency
• Partner with delivery teams to prevent rework and reduce delivery risk.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 10+ years of experience in solution architecture, business analysis, or enterprise data platforms
• Strong functional design experience in PXM, PIM, MDM, or similar platforms
• Ability to translate business needs into scalable functional designs
• Excellent stakeholder communication and workshop facilitation skills
• Bachelor’s degree required
• Experience working with System Integrators or partner-led delivery models
• Exposure to data governance, integration strategy, or migration planning
• Experience using SQL, Python, or Postman for data analysis and validation

The opportunity
At Unity, you’ll make a difference. In a collaborative, fast-growing environment, we’re democratizing development, solving hard problems, and enabling our community's success.

Come join Unity as we continue to elevate our procurement operations! As a Procurement Analyst, you will play a critical role in transforming data into insights that drive strategic sourcing decisions, strengthen vendor performance, and improve the Procure-to-Pay process. You will build and maintain reporting that powers QBRs, monthly executive updates, and operational KPIs, ensuring data accuracy and visibility across the business.

You’ll partner closely with Accounting, Finance, Sourcing, and cross-functional stakeholders to support vendor management activities, provide analytical insights, and help create a seamless procurement experience for all Unity employees.

Reporting to the Manager of Procurement Operations, your mission is to deliver clear, reliable procurement intelligence that informs decision-making and supports a world-class procurement function.

Are you intellectually curious, detail-oriented, and excited about using data to solve problems? Then come be part of our journey!

This position requires working late evenings from 2 PM to 11 PM (IST), with a 1-hour lunch break included.

What you'll be doing

• Develop and maintain procurement reports and dashboards to support sourcing decisions, QBRs, and monthly metrics.
• Analyze supplier performance and support vendor management activities and improvement plans.
• Ensures accuracy and integrity of procurement data across enterprise systems, including supplier, contract, and purchase order information.
• Requires strong analytical skills, attention to detail, and proficiency in data visualization and reporting tools (e.g., Excel, EazyBI, Looker, or similar).
• Participate in special projects, analyses, and ad hoc tasks as required.

What we're looking for

• The ability to prioritize multiple tasks, projects, and timelines
• Familiarity with P2P tools and basic accounting principles
• Technically savvy and capable of learning new technologies
• Experience with new technologies (AI)

You might also have

• Previous experience as a buyer or other purchasing specialist (Facilities, HR, and Professional Services)
• Detailed understanding of end-to-end Procurement transactions in a large, global technology company
• Experience with procurement approval workflows, purchasing policy compliance, and contract review processes

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#MID #LI-AM1

Job Snapshot

Role Overview

We are looking for a strategic and hands-on HR Business Partner to serve as the single point of contact for all people matters within a designated business unit – Business Operations (Sales, Marketing, Finance, HR, amongst others). You will partner closely with business leaders to drive people strategy, employee engagement, performance & talent management, retention in a fast-paced, high-growth environment.

Key Responsibilities

Strategic HR Partnering

• Act as the single point of contact (SPOC) for all HR matters for the assigned business unit.
• Partner with BU leadership to align people strategy with business objectives, workforce planning, and org design.
• Provide data-driven HR insights by analysing trends, attrition metrics, and engagement scores to recommend actionable interventions.

Performance & Talent Management

• Drive end-to-end performance management including goal setting, reviews, calibration, and development plans to build a high-performance culture.
• Manage Sales-specific frameworks such as incentive structures, variable pay governance, and sales capability-building programs.
• Lead talent review, succession planning, and career pathing initiatives for the business unit.

Employee Relations & Engagement

• Handle employee relations, grievance management, and disciplinary processes with timely and effective resolution.
• Design and execute employee engagement programs (1-on-1s, skip-levels, town halls, pulse surveys) to enhance satisfaction and morale.
• Build early-warning systems and Reward & Recognition programs to proactively minimize critical attrition.

Change Management & Communication

• Lead change management initiatives ensuring smooth transitions and alignment with evolving business needs.
• Drive internal communication, employer branding, and policy education through creative, employee-friendly content.

Qualification, Experience & Skill Sets

Must-Have

• MBA in Human Resources or equivalent (full-time, from a reputed institute preferred).
• 8–15 years of total experience with a minimum of 5-8 years in a core HRBP role.
• Proven experience partnering with Sales / Finance teams – managing incentives, variable pay, and target-driven workforce dynamics.
• Strong expertise in performance management, employee relations, and engagement.
• Excellent stakeholder management, communication, and interpersonal skills.
• Comfort working independently in a fast-paced, high-growth tech/analytics environment.

Good-to-Have

• Prior experience in data analytics, IT services, or SaaS companies of similar scale.
• Familiarity with HR analytics tools and HRIS platforms.
• Experience in high-growth startups or mid-size product/services firms.

About Us

Sigmoid is a leading provider of Data Analytics Services, specializing in serving clients in the F500/1000 space, globally. We empower these companies to unlock the full potential of their data, make data-driven decisions, and gain a competitive edge in the market. Our innovative solutions and dedicated team of experts have made us a trusted partner for our clients worldwide.    

WHO WE ARE:  

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai. 

ABOUT THE ROLE: Senior Payroll Analyst

As a Payroll Processing Specialist, your primary responsibility is to accurately process payroll for employees based in the United States and International locations. You will ensure compliance with federal, state, and local tax regulations, as well as company policies while delivering timely and accurate payments to employees. Your attention to detail, knowledge of payroll laws, and proficiency with payroll software will be crucial in this role.

Key Responsibilities:

1. Payroll Processing:

o Calculate and process employee wages, salaries, bonuses accurately and in accordance with time records and employment contracts.

o Ensure proper deductions for federal, state, and local taxes, as well as benefits, retirement contributions, and other withholdings.

o Process payroll through specialized software such as Rippling, or similar systems, following established procedures and timelines.

o Should also review and process expense reports, If any.

2. Tax Compliance:

o Stay informed about federal, state, and local tax regulations related to payroll, including updates to withholding rates, exemptions, and reporting requirements.

o Ensure accurate and timely filing of payroll tax returns, including Forms 941, W-2, W-3, and state-specific forms, in compliance with IRS and state tax agency guidelines.

o Reconcile payroll tax liabilities and payments, addressing any discrepancies or issues promptly.

3. Benefits contributions and funding:

o Ensure accurate global processing of benefit deductions (e.g., 401(k), health & benefits premiums), and manage the timely funding and remittance of flexible spending accounts to plan carrier

o Partner with HR to process new hire elections and enrollment changes in the payroll system, and resolve employee inquiries regarding pay stub deductions and contribution amounts.

4. Record-Keeping and Reporting:

o Maintain accurate records of employee earnings, deductions, and hours worked, ensuring compliance with record-keeping requirements under the Fair Labor Standards Act (FLSA) and other applicable laws.

o Generate payroll reports for management, accounting, and auditing purposes, providing insights into payroll costs, trends, and discrepancies.

o Reconcile payroll accounts and resolve any discrepancies or variances in a timely manner.

5. Employee Support and Communication:

o Serve as a point of contact for employees regarding payroll inquiries, tax withholding, and pay-related matters, providing clear and timely assistance.

o Communicate payroll-related changes, deadlines, and policies to employees through various channels, such as email, slack, or employee meetings.

o Address payroll-related concerns or disputes professionally and confidentially and also collaborate with HR and management as needed.

o Availability to support North America pacific time through 2PM is preferred

Qualifications and Skills:

· Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

· FPP OR CPP desired.

· 5 years of experience in US payroll processing, preferably in a multi-state environment. Handling International payroll would be an added advantage.

· In-depth knowledge of federal and state payroll tax laws, regulations, and compliance requirements.

· Proficiency in payroll software and systems, such as Rippling, or similar platforms, as well as Microsoft Excel for data analysis and reporting.

· Strong attention to detail and accuracy in calculations and record-keeping. Maintaining Confidentiality of the data.

· Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external stakeholders.

· Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment. You might be required to work in shifts in order to accommodate time zones.

Conclusion: As a Payroll Processing Specialist, you play a critical role in ensuring accurate and compliant payroll processing for employees across the United States and Worldwide. Your expertise in payroll laws, tax regulations, and software systems, combined with your commitment to accuracy and employee support, contribute to the overall success and efficiency of the payroll function within the organizatio

This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.  

In-Office Expectation: This role is expected to work onsite four days per week, with the potential to increase to five days per week, as required by the business. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. 

Redefine the future of customer experiences. One conversation at a time. 

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. 

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. 

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong 

The Role: 

The Senior Staff Accountant will perform general accounting duties and various ad hoc requests while supporting the Finance department within the Shared Services Group. He/she will assist with payment processing, cash flow forecasting, accounts payable and monthly and annual close processes for various international entities, and help develop and maintain documentation as well as strong internal controls. If you love being challenged and solving problems, then this is the role for you. 

What You'll Do:

• Participate in the month-end close process by preparing and recording journal entries in accordance with generally accepted accounting principles (GAAP), determining and recording accruals, reviewing financial statement trends, and preparing account reconciliations 
• Working with different entity across different country like Spain, Canada and Including India
  
• Assist in the preparation of the weekly and monthly cash flow forecasts 
• Liaise with external 3rd Party Accountants to ensure timely and accurate month-end accounting and reporting. 
• Perform P&L and B/S variance analysis and investigate differences 
  
• Retrieve approved invoices, select payment dates and submit listing of payments to be processed via International Operations on a weekly basis 
• Review invoices selected for payment, validate against the approved budget, and release payments via our foreign bank portal on a weekly basis 
• Perform cash variance analysis and investigate significant differences 
• Maintain up-to-date documentation (bank statements, invoices etc..) to support the annual audits and corporate reporting requirements. 
• Partner with the business to provide real time and accurate reports to support company leadership 
• Participate in process development and continuous improvement projects 
• Perform ad hoc projects as requested 

About You:

• Bachelor’s degree in Accounting or Finance, required 
• 3-5 years accounting experience, required 
• Proficient to expert Microsoft Excel skills, required 
• Experience with accounting software, Oracle Fusion preferred 
• Knowledge and understanding of US GAAP is a plus. 
• Excellent analytical, decision making and problem-solving skills with meticulous attention to detail 
• Strong attention to data integrity, accuracy, precision, and data gathering skills 
• Demonstrated commitment to obtaining and delivering outstanding results 
• Ability to work in a fast-paced environment while juggle multiple tasks and completing them in a timely manner 
• Ability to take initiative, identify issues, act independently, communicate, and present recommendations to senior management 
• Ability to adhere to strict standards and daily deadlines 
• Strong organization, verbal, and communication skills with the ability to prioritize 
• Willingness to take on new challenges, responsibilities, and assignments 
• Ability to work extended hours, when required 
• Curiosity about how AI can improve finance processes and decision-making 

So, Why Nextiva?  

At Nextiva, we’re committed to helping our teams work smarter, move faster, and deliver better outcomes—powered by both human judgment and evolving technology.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
• Financial Security💰 - Provident Fund & Gratuity
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage.  We also do not authorize any third parties to collect payments or sensitive information on our behalf. 

All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”.  Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent.  If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to [talent@nextiva.com]. 

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities.

For genuine opportunities, please apply only through our official careers site: [Careers URL / Nextiva LinkedIn authentic jobs].

If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

#LI-MM1 #LI-Onsite

 Who We Are: 

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge :

The Employee Relations Specialist will conduct investigations into workplace concerns across India and the broader APAC region, supporting positive employee engagement by providing guidance and recommendations to resolve employee concerns. This role will work closely with the HR Business Partners, Legal and Compliance teams to promote equity, company values and accountability in the workplace and to respond appropriately and fairly to employee concerns. Though the Employee Relations Specialist will focus on resolving investigations, complaints and disciplinary actions, they will also provide pragmatic HR advice and assist the broader team with other employment issues and cross functional efforts, described below.

What You’ll Take On:

• Conduct prompt and thorough investigations into sensitive employee relations issues across India and the broader APAC region, and make objective recommendations based on findings. Actively collaborating with the Internal Committee (IC) or the Grievance Redressal Committee (GRC) as required. The investigative process includes: conducting investigatory interviews, collecting/reviewing relevant evidence, writing investigation reports, and delivering debriefs with relevant stakeholders.
• Ensure consistent application of ER policies and procedures.
• Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies.
• Foster effective relationships with HR teams, Business Leaders, and Employment Legal.
• Coach HR Business Partners and Managers on how to appropriately manage and resolve performance concerns.
• Partner with team members throughout the People organization to communicate and educate on policies, procedures, and compliance.
• Support training and building policy content on ER compliance issues.
• Prepare employee separation notices and related off-boarding documentation.
• Analyze ER trends and conduct root cause analysis; Provide periodic reports to Human Resources Director and VP Global HR.
• Maintain various confidential HR records.
• Support employees with the Reasonable Adjustments process.

What You Bring :

• 2-4 years of relevant experience or an equivalent combination of education and experience.
• Knowledge of Indian regional laws and regulations relative to labor and employment issues, including but not limited to the POSH Act, Industrial Disputes Act, and state-specific Shops and Establishments Acts.
• Familiarity with, or a willingness to research and understand, labor regulations across other APAC countries to support regional ER cases is highly desirable.
• Ability to effectively communicate with people at all levels and from various backgrounds; Strong interpersonal skills.
• Modeling respectful and empathetic behavior in difficult and uncomfortable situations surrounding an investigation.
• Strong analytical and problem-solving ability.
• Strong advocate for fairness, diversity, and inclusion.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Excellent written and verbal communication skills.
• Proven ability to effectively present information and respond to questions from employees, candidates, and groups of managers.
• Proficient in Google Suite, and HRIS systems; Workday and Navex experience a plus.

What We Offer You: 

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Enjoy Life. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, our Office gaming spaces, game release events, monthly socials, and team challenges.
• Benefits. Benefits include, but are not limited to; Discretionary bonus, Provident fund contributions, 1+5 medical insurance + top up options and access to Practo online Doctor consultation App, Employee assistance program, 3X CTC Life Assurance, 3X CTC Personal accident insurance, childcare services, 20 days holiday + statutory holidays,
• Perks. Gym reimbursement up to INR1150 per month, wellbeing program with the chance to earn up to $93 per annum, charitable giving program, access to learning platforms, employee discount program’s plus free games and events!

• Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process,and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com.*
• As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistentwith this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com. 

#LI-Hybrid

Salesforce Administrator (CRM & CPQ)

Join us in bringing joy to customer experience. Five9 is a leading provider of customer experience software, bringing the power of AI and cloud innovation to customers worldwide. Living our values every day results in our team first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

We are seeking a skilled and experienced Salesforce Administrator to join our GTM Delivery team. This role focuses on Salesforce CRM administration and operational support of Salesforce CPQ, helping maintain and enhance the platform that supports Five9’s global go to market operations.Salesforce serves as the system of record for customer, opportunity, and quoting processes and integrates with adjacent enterprise systems including billing, contract lifecycle management, and analytics platforms. The Salesforce Administrator will work as part of a broader delivery team to ensure platform stability, support business workflows, resolve operational issues, and contribute to ongoing platform improvements for teams across Sales, Customer Success and Revenue Operations.

The ideal candidate will have a minimum of 5 years of relevant experience, a strong Salesforce systems background, and the ability to work cross-functionally with go to market teams.

Key Responsibilities

• Administer and maintain the Salesforce CRM platform, including user setup, roles, profiles, permission sets, and security controls.
• Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and other platform automation.
• Support GTM teams by troubleshooting CRM issues and resolving operational requests.
• Develop and maintain Salesforce reports and dashboards that provide operational insights to business leaders.
• Assist with configuration and maintenance of Salesforce CPQ, including product catalogs, bundles and product & pricing rules.
• Troubleshoot quoting, pricing, and configuration issues within Salesforce CPQ.
• Partner with Sales Operations and Revenue Operations teams to improve CRM workflows and optimize business processes.
• Maintain data integrity and governance across Salesforce CRM and CPQ environments.
• Support Salesforce platform releases, testing activities, and configuration deployments.
• Document Salesforce configurations, processes, and best practices to support long term platform governance.
• Collaborate with developers and architects on Salesforce enhancements and integrations with adjacent systems such as billing, contract management, and analytics platforms.

Key Requirements:

• Minimum 5 years of hands-on experience with Salesforce, including at least 3 years with Salesforce CPQ.
• Salesforce Administrator and Salesforce CPQ certifications are required.
• Experience with DocuSign CLM; DocuSign CLM certification is preferred but not required.
• Strong understanding of Salesforce platform configuration including objects, security model, flows, and automation.
• Experience supporting Sales or Revenue Operations teams and CRM business processes.
• Practical experience working with Salesforce CPQ including product configuration, pricing rules, and quoting workflows.
• Strong analytical, troubleshooting, and problem solving skills.
• Excellent communication skills and the ability to collaborate with cross functional stakeholders.
• Ability to manage multiple priorities in a fast paced environment.

Why You’ll Love This Role:

• You will play a key role in supporting the systems that power our global go to market organization.
• This role provides the opportunity to work at the center of our revenue technology stack, including Salesforce CRM and Salesforce CPQ.
• You will collaborate with cross functional teams across Sales, Revenue Operations, Finance, and IT while helping improve the systems and processes that enable the company to scale.
• If you enjoy solving complex operational problems and building scalable CRM solutions, this role offers strong impact and growth opportunities.

Overview of Role

As 66degrees continues its rapid growth, we are seeking a hands-on, highly technical IT Operations Manager to build and manage our internal IT Operations function. This is a critical management role responsible for the stability, integrity, and operational excellence of our core information technology systems.

Reporting to the Director/VP of Technology, you will take ownership of our cloud infrastructure, hardware assets, and our comprehensive portfolio of SaaS business applications, along with the team members dedicated to each of these IT subsets. You will build and mentor a team of talented IT engineers, establish and manage operational processes, and serve as the key escalation point for all IT Operations. The ideal candidate is a player and coach with a deep technical understanding of modern infrastructure and SaaS management, capable of leading a team, guiding technical strategy, and getting hands-on with the work when the need arises.

Key Responsibilities

Team Leadership & Management

• Build, manage, and mentor a high-performing IT Operations team, including Cloud Engineers, SaaS Administrators, and Subject Matter Experts (SMEs).
• Foster a culture of collaboration, innovation, and continuous improvement, providing professional development and growth opportunities for team members.
• Serve as the primary escalation point for the IT Operations team, providing technical guidance and resolving complex IT business issues.
• Develop and maintain Standard Operating Procedures (SOPs), and best practices for our global IT department.

Cloud Infrastructure Operations

• Oversee the administration, maintenance, and optimization of all internal Cloud Platform environments.
• Lead discussions with various teams regarding their use of internal cloud infrastructure to advise on best practices and methods to automate the provisioning and management of cloud resources.
• Ensure the availability, security, and cost-efficiency of our cloud infrastructure, including Compute Engine, GKE, Cloud Storage, BigQuery, Vertex AI, Gemini Enterprise, NotebookLM Enterprise, and others.
• Oversee the implementation of robust IAM policies, network security (VPCs, VPNs, firewalls), monitoring via the Cloud Operations suite, and logging.

SaaS & Business Systems Operations

• Lead the administration, integration, and optimization of our core corporate SaaS portfolio, including Google Workspace, Salesforce, Rippling, Atlassian, Slack, Google Partner Tools, Office 365, ChurnZero, Ramp, Asana, WiseStamp, EasyDMARC, GoDaddy, and others.
• Design and enforce a comprehensive Identity and Access Management (IAM) strategy using Rippling IT, including automated user provisioning/de-provisioning (SCIM, JIT) and adherence to the Principle of Least Privilege.
• Oversee the development and maintenance of our integration strategy, leveraging iPaaS solutions like Workato, Google Apps Script, and custom scripts to build robust, automated workflows between business systems.
• Partner with business departments (HR, Sales, Marketing) to understand their needs and own the technical implementation of their core platforms, while collaborating with team members to define shared platform ownership and accountability.

Collaboration, Strategy, Security

• Partner closely with the Security Operations team to implement "as-a-service" best practices, manage our MDM solution, and gather evidence for compliance audits.
• Collaborate with global teams on infrastructure initiatives and the rollout of internal frameworks, such as Dev vs. Prod delineation.
• Evaluate, select, and manage relationships with key IT vendors and service providers, ensuring they meet performance and contractual expectations.
• Partner with the Security team for GRC buildout (Drata) and Trust Center buildout (SafeBase).

Required Qualifications

• 8-10 years of progressive experience in IT Operations or Systems Engineering, including at least 4 years in a direct management capacity leading and mentoring technical teams.
• Strong leadership and English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources..
• Extensive experience managing a large portfolio of enterprise SaaS applications and implementing enterprise-wide IAM strategies using a central IdP (e.g., Rippling or Okta).
• Proven ability to architect high-level strategy and manage teams while remaining technical enough to execute alongside them and provide direct hands-on support.
• Technical proficiency in Infrastructure as Code (IaC), specifically using Terraform to automate cloud infrastructure management.
• Hands-on experience with enterprise integrations, either through scripting (Python, Bash, Google Apps Script) or via an iPaaS platform (Workato preferred).
• Deep expertise in Mobile Device Management (MDM) for at-scale corporate assets, BYOD environments, and Chrome browser management.
• Extensive hands-on experience across the entire Google stack, including GCP infrastructure at scale and advanced Google Workspace administration.
• Strong understanding of ITIL v4 frameworks, particularly in Change Management and Incident Response within a high-growth environment.
• Experience with CLI tools such as gCloud, GAM, Git, Docker, Homebrew, and others.

Preferred Qualifications

• Industry-recognized IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL 4, CCNA, RHCSA, CCNP, PMP, CISM).
• Prior experience thriving in the fast-paced environment of a technology consulting or professional services firm.
• Experience establishing internal governance and access controls for Enterprise AI tools (e.g., Gemini Enterprise, Vertex AI, or NotebookLM).
• Proven track record of reducing manual IT service desk tickets by 30%+ through the implementation of "Low-Code/No-Code" automation or advanced iPaaS recipes.
• Direct experience partnering with SecOps through SOC2, ISO 27001, or HIPAA compliance audits using automated GRC platforms like Drata.
• Practical experience moving an organization toward a Zero Trust security model.
• Familiarity with Lifecycle Management (LCM) transitions, moving from manual onboarding to fully automated "Zero-Touch" provisioning.
• Experience applying Agile or Kanban methodologies to internal IT Operations to manage sprint cycles for SaaS integrations and infrastructure projects.
• Prior experience managing the IT side of Mergers and Acquisitions, including domain migrations, SaaS consolidation, and tenant-to-tenant transfers.

Summary:
Tekion seeks an exceptionally talented and seasoned Senior Staff Applied Scientist to architect the future of our AI-driven solutions. The incumbent will assume a pivotal role in our organization, providing the strategic and technical stewardship necessary to translate cutting-edge research into tangible business value. The ideal candidate is a first-principles thinker, adept at navigating ambiguity, and possesses the intellectual curiosity to formulate and solve complex, unstructured problems. This is a seminal opportunity to influence the trajectory of our AI strategy and deliver transformative solutions at an enterprise scale. 

Key Responsibilities:

• Strategic Direction: Architect and execute the strategic vision for applied AI and Machine Learning within Tekion, ensuring rigorous alignment with overarching business objectives and industry challenges.
• Innovation & Research Leadership: Steer the R&D roadmap by identifying and capitalizing on emergent technological opportunities. Drive innovation through the ideation and implementation of novel, scientifically-grounded solutions.
• Stakeholder Alignment: Serve as the principal technical liaison between the R&D organization and executive stakeholders, ensuring technical strategies are congruent with business imperatives.
• Cross-Functional Execution: Lead collaborations with product, engineering, and business units to define, develop, and integrate sophisticated machine learning systems into core products and services.
• Scientific Contribution: Contribute to the broader scientific community through publications in premier academic conferences and journals, enhancing Tekion's position as a center of innovation.
• Mentorship & Talent Development: Mentor and cultivate a culture of scientific rigor and innovation among applied scientists, guiding project execution and fostering professional growth.
• Impact Quantification: Establish robust frameworks for model evaluation and performance measurement. Quantify and articulate the business impact of machine learning initiatives to executive leadership.
• Governance & Best Practices: Institute and govern best practices for the entire machine learning lifecycle, including model development, validation, deployment, and monitoring, while championing ethical and responsible AI

Core Competencies & Technical Expertise
The successful candidate will demonstrate mastery in the following areas:

• Foundational Expertise: Deep, theoretical and practical expertise in Machine Learning, Deep Learning, Causal Inference, and Explainable AI.
• Statistical Rigor: Advanced proficiency in applied probability and statistics to derive and validate insights from complex, high-dimensional data.
• Deep Learning:
  • Expert-level proficiency with frameworks such as TensorFlow, Keras, and PyTorch.
  • Extensive experience implementing advanced neural network architectures.
  • Practical application of Computer Vision (e.g., OpenCV) and Natural Language Processing (e.g., spaCy) methodologies.
• Large Language Models (LLMs): Demonstrated experience with Large Language Models, including advanced prompt engineering, fine-tuning, and deployment for specific business applications.
• Technical Proficiencies:
  • Advanced programming skills in Python and mastery of SQL. Familiarity with distributed computing frameworks (e.g., Spark) is advantageous.
  • Proficiency with cloud computing platforms (GCP, Azure, AWS).
  • Expertise in experimental design (A/B testing, causal inference).
  • Proficient in version control systems (Git).

Required Qualifications

• An advanced degree (Ph.D. or M.S. preferred) in a quantitative discipline such as Computer Science, Statistics, Operations Research, Physics, or a related field.
• A minimum of 10+ years of post-academic experience in applied science or quantitative research roles, with a demonstrable history of translating complex models into tangible business value.
• A distinguished track record of solving difficult, business-critical problems using a scientific, data-driven approach.
• Proven experience in programming, data manipulation, and building models in a business context.
• Sophisticated data visualization and presentation skills, with the ability to distill complex analytical results into clear, actionable insights for diverse audiences.

Ideal Candidate Profile

• A profound intellectual curiosity and a systematic, first-principles approach to problem-solving.
• Domain expertise in the automotive industry or related fields such as finance or enterprise SaaS is highly desirable.
• Experience in specialized areas such as Recommendation Engines or advanced NLP is preferred.
• Exceptional communication and presentation capabilities, with a proven ability to distill complex technical concepts for executive-level audiences.
• A demonstrated ability to work collaboratively and effectively lead initiatives across multi-disciplinary teams.
• A commitment to continuous personal and team development within a collaborative, high-performance culture.

Address:

Bangalore Office  

Tekion India Private Limited 

6th, 7th & 8th Floor, Helium, Bagmane Solarium City, Doddanekkundi Village, KR Puram Hobli, East Taluk, Bangalore - 560037 

Chennai Office

Embassy Splendid Zone, Block 2, 9th floor, Velan Nagar, Arulmurugan Nagar, Old Pallavaram, Chennai, Tamil Nadu 600043

POSITION SUMMARY

We’re looking for an Sr People & Culture Manager, APAC to join our People Partnering team, representing the needs of our APAC region. While based in Bengaluru, India, this role has regional responsibility, including People Partnership & Operations for our Bangkok, Thailand site. You’ll provide strategic People partnership to APAC country site leads and regional leaders, translating People strategy and leadership values into locally relevant, scalable solutions. This position will be a hybrid role based in our Bengaluru office, with at least 2 days on-site as part of our expanding site. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO 

People Partnership & Operations (APAC)

• Serve as a core member of the People Partnering team, representing APAC priorities in global People discussions.
• Provide strategic People partnership to APAC country site leads, advising on organization design, leadership effectiveness, talent planning, and employee experience.
• Hold end-to-end ownership of People Operations and Programs for the Bangkok, Thailand site.
• Translate global People strategy, policies, and leadership values into effective regional practices.

Leadership Development & Coaching

• Coach and support managers across APAC.
• Deliver leadership development and manager enablement aligned with EarnIn’s leadership values.
• Facilitate group training sessions and leadership forums.
• Own key talent planning initiatives for the Thailand site.

Employee Experience, Data & Compliance

• Serve as a trusted advisor to employees and managers.
• Use People data and insights to inform decisions and improve engagement.
• Ensure compliance with local labor laws and policies in both Thailand and India.
• Support compensation and benefits administration and partner closely with global People Operations and Total Rewards teams.

WHAT WE'RE LOOKING FOR 

• Bachelor’s degree or equivalent practical experience.
• 7+ years of People & Culture / HR experience in a multinational environment.
• Strong working knowledge of labor laws in India and Thailand.
• Proven experience coaching managers and partnering with senior leaders.
• Comfortable operating in a globally distributed, async-first environment.
• Passion for building inclusive, values-aligned workplace cultures.
• Excellent communication and interpersonal skills to build trusting relationships with local leaders.
• Proven ability to work independently and manage multiple priorities.
• Experience with data analysis and people-related metrics.
• Passion for creating a positive and inclusive workplace culture.

#LI-Hybrid

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Your role as a Quality Manager will be to support and drive improvements with our corporate Quality Management System, ensuring it is agile enough to support our pre-production customers and disciplined enough to meet the requirements of our production customers, while meeting the needs of our ISO9001 registration. This will involve frequent interactions and collaboration with our global Quality teams to ensure that we are implementing a common set of best practices.

You will own the internal QMS audit program, identifying best practices and disseminating them through the organization.

You will be responsible for ensuring that Fictiv has a robust mix of leading and lagging quality performance indicators which drive real improvements, and are not just wallpaper. As the business continues to scale, you will be responsible for continually replacing stale indicators with more effective ones.

In this role, you’ll be using your quality engineering background, leveraging your analytical and structured problem solving skills, to resolve issues and to continually drive improvements. This will include supporting both internal and external customers. You will use your people management skills to get the most out of your team.

You will work closely with our engineers to ensure that Fictiv’s unique business tools are optimized to support the worldwide deployment of our quality management system.

You will be instrumental in giving customers the confidence that Fictiv’s quality management system is at least as good as, but preferably better than theirs. You will be key in maintaining quality as a competitive advantage for Fictiv.

You will report to the General Manager, India, with a dotted line reporting into the Director of Global Quality. Local Supplier Quality Engineers and Quality Control teams will report to you. You will also provide support to the North America support Quality Team based in Bengaluru, as requested by your counterpart in the US.

You will report to the General Manager - India.

What You’ll Be Doing

• Taking the existing Fictiv QMS and making it adaptable to meet the agility requirements of pre-production customers yet disciplined for the needs of production customers, as well as customizing it for any necessary regional requirements
• Ensuring successful certification of our ISO 9001 compliant QMS with accredited registrars
• Extending our QMS to include industry-specific ISO standards (e.g. AS9100, ISO13485, TS16949), as applicable
• Extending our QMS to cover unique customer requirements
• Communicating our QMS requirements to the Bengaluru team and verifying their understanding
• Managing the internal audit program in Bengaluru to disseminate best practices and identify opportunities for global improvements
• Managing a team of Bengaluru-based supplier quality engineers to integrate Fictiv’s manufacturing partners into our QMS and drive continual improvement in their performance
• Managing a team of Bengaluru-based QC inspectors to ensure customers receive the highest quality parts and reducing/eliminating all root causes for escaping defects
• Reviewing the effectiveness of existing quality key performance indicators and ensuring their accuracy, completeness, and timeliness
• Replacing quality key performance indicators with more appropriate ones as business needs change
• Applying your problem solving skills to resolve issues as they arise, internally and externally, oftentimes supporting colleagues as they have problems to address
• Specifying requirements for Fictiv’s business tools and working with the engineering owners to implement improvements in both project and sustaining environments
• People management: hiring and performance management

Composite Quality & Testing

• Develop and implement composite-specific quality control plans (including material traceability, ply layup verification, and cure cycle monitoring).
• Oversee mechanical and non-destructive testing (NDT) of composite parts (e.g., ultrasonic, X-ray, CT, or thermography), ensuring compliance with customer and regulatory requirements.
• Establish and maintain composite material qualification and requalification processes in line with industry standards (e.g., ASTM, NADCAP, or customer-specific requirements).
• Lead root cause analysis and corrective actions for composite defects (e.g., delamination, voids, fiber misalignment).
• Collaborate with engineering and production teams to optimize composite manufacturing processes for quality, repeatability, and cost.
• Ensure documentation and retention of composite test results and certifications as required by ISO, AS9100, or customer contracts.
• Train and certify QC inspectors and operators in composite inspection and testing techniques.
• Drive continuous improvement in composite quality metrics (e.g., first-pass yield, defect rates, rework rates).

• Develop and maintain composite-specific quality control ,inspection plans (for both FAI & production)
• Oversee Manufacturing partner for mechanical and non-destructive testing (NDT) of composite parts, ensuring compliance with industry and customer standards.
• Lead root cause analysis and corrective actions for composite-related defects.
• Ensure all composite material certifications, test results, and process documentation are maintained and audit-ready.
• Train and mentor team members in composite quality and testing best practices

Desired Traits

• A minimum of 7-10 years working in a quality management role
• You are results-oriented, data-driven, and self-directed, using a process approach and risk-based thinking to make significant changes
• Your excellent verbal and written communication skills allow you to collaborate successfully at all levels in the organization as well as with suppliers and customers
• You will have experience of working in a quickly scaling organization with demonstrated agility dealing successfully with unplanned changes
• You will blend tactical pragmatism with strategic innovation
• You will have experience with quality management system audits to the ISO 9001 standard, and knowledge of other quality management standards such as AS9100, NADCAP, ISO 13485, IATF 16949, etc.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk, ensuring they can move from prototype to full-scale manufacturing with speed and confidence.

To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Job Description

Are you ready to shake up the world of customer service? Do you thrive on making connections and solving complex manufacturing challenges? If you’re passionate about putting customers first in a dynamic, fast-paced manufacturing environment, we want YOU on our team.

In your role as Associate Customer Program Manager – Injection Molding (IM), you will work directly with US-based customers supporting injection molded part programs from prototype through production. You will leverage your injection molding expertise, problem-solving skills, and customer advocacy to help customers successfully launch and scale their products.

You will collaborate closely with cross-functional teams including manufacturing operations, quality, tooling engineering, supply chain, and logistics to manage injection molding programs end-to-end. Your role will focus on ensuring tooling readiness, production execution, quality expectations, and on-time delivery while proactively resolving issues that arise during program execution.

You will support multiple customers across a variety of injection molding programs executed through Fictiv’s global manufacturing network.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follows a hybrid work schedule – 3 nights in office, 2 nights remote.

What you will be doing

• Customer Management
  Act as the primary advocate for customers running injection molding programs through Fictiv. Build strong relationships with customers to ensure a seamless, high-quality experience from tooling kickoff through production.
• Injection Molding Program Execution
  Support customers with injection molding programs including tooling development, DFM alignment, first article validation, production ramp, and ongoing manufacturing support. Ensure technical and operational alignment across teams.
• Case Management
  Manage multiple injection molding orders and programs concurrently across customers and internal operations teams. Prioritize and resolve requests to meet customer expectations for timing, quality, and manufacturability.
• Technical Communication
  Gather, interpret, and communicate design intent, DFM feedback, tooling considerations, molding parameters, and quality requirements to ensure orders are executed successfully.
• Cross-Functional Collaboration
  Work closely with sales, tooling engineers, manufacturing partners, and quality teams to resolve issues, address manufacturability concerns, and drive successful program outcomes.
• Program Management
  Provide top-down oversight across the entire lifecycle of injection molding programs, ensuring delivery against scope, quality standards, and schedule commitments.
• Continuous Improvement
  Identify opportunities to improve processes related to injection molding program execution, customer communication, and operational efficiency, and partner with cross-functional teams to implement improvements.

Desired Traits

• Bachelor’s degree in Mechanical Engineering, Production Engineering, Manufacturing Engineering, Plastics Engineering, or Tool Engineering. Diploma or advanced certification in Tool & Die / Tool Engineering from recognized tool room institutes (e.g., NTTF, CITD, IGTR, CTTC) is also acceptable. MBA is a plus
• 5+ years of experience in injection molding project management, manufacturing operations, supply chain, or customer-facing manufacturing roles.
• Strong understanding of injection molding processes, including tooling development, DFM considerations, part design for manufacturability, production ramp, and quality control.
• Experience supporting NPI programs, prototype tooling, bridge tooling, and production injection molding programs.
• Experience working with global manufacturing partners or contract manufacturers is preferred.
• PMP or project management certification and familiarity with program management frameworks is a plus.
• The work is fast-paced. You will operate in an execution-driven environment with tight timelines and high quality standards. Strong organization, prioritization, and attention to detail are essential.
• Excellent communication skills (written and verbal) with the ability to translate technical manufacturing topics into clear customer-facing updates. Must be fluent in written and spoken English.
• Experience working directly with US-based customers and/or during US business hours is preferred.
• This role requires a self-starter mindset with strong ownership and accountability. You should be comfortable operating in a hands-on, high-performance environment focused on delivering measurable outcomes for customers.
• Aligned with our culture of continuous learning, you should have a strong interest in expanding knowledge across the manufacturing ecosystem and new product development processes.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. 

Impact in this Role

This role focuses on building and scaling the operating system that powers Customer Program Management (CPM) across workflows, tools, and decision-making frameworks. As an Associate CPM (Process, Systems & Automation), you will identify recurring challenges across programs and translate them into scalable solutions through systems, automation, and process design. You will work across cross-functional teams to improve execution consistency, reduce operational friction, and enable teams to operate efficiently at scale.

This role may also support select customer programs when needed, ensuring alignment between system design and real-world execution.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

What you will be doing

Systems and Technology

• Improve and scale workflows across CRM, ERP, quoting, and order management systems
• Translate operational challenges into clear system and product requirements
• Partner with Product and Engineering teams to drive system enhancements
• Improve data quality, visibility, and system adoption

Process and Operating Model

• Design and standardize workflows, playbooks, and decision frameworks
• Identify and eliminate bottlenecks across quoting, execution, and delivery
• Improve consistency across teams, regions, and program types
• Establish scalable ways of working across cross-functional teams

Automation and Data

• Identify opportunities to automate manual and repeatable workflows
• Build dashboards, reporting structures, and workflow triggers
• Improve data flow across systems to enable proactive decision-making
• Support adoption of automation and AI tools within operational workflows

Operational Improvement

• Analyze trends in delays, escalations, and quality issues to identify root causes
• Connect operational issues to business impact such as cycle time, quality, and efficiency
• Develop and implement structured solutions in collaboration with stakeholders

Process Documentation and Training

• Develop and maintain clear SOPs, playbooks, and process documentation
• Ensure documentation reflects current workflows and system updates
• Support rollout of new processes and tools through structured guidance and training materials

Cross-Functional Collaboration

• Work closely with CPM, Supply Chain, Quality, and Product teams
• Influence and drive adoption of new workflows and tools
• Act as a connector across teams to improve execution outcomes

Desired Traits

Educational Background

• Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or a related field
• MBA or equivalent experience in operations, strategy, or program management is a plus

Experience

• 5 to 8 years experience in operations, program management, business operations, product operations, or systems-driven roles
• Experience in fast-paced environments such as startups, SaaS, supply chain, or marketplaces is preferred
• Experience in manufacturing, industrial engineering, or process engineering roles is a plus, especially for candidates who have worked on workflow design, process standardization, system improvements, or cross-functional operational initiatives

Core Skills

• Strong systems thinking and ability to design scalable workflows
• Experience building or improving tools, dashboards, automation, or structured processes
• Ability to structure ambiguous problems and translate them into actionable solutions
• Strong analytical skills with ability to connect operations to business outcomes
• Comfortable working with data, systems, and cross-functional teams
• Ability to influence stakeholders and drive change without direct authority
• Exposure to tools such as Atlassian (Jira), Slack, Lucidchart, Sigma, Figma, Salesforce, and Odoo is a plus.

Preferred Qualifications

• Experience working with CRM/ERP systems or workflow tools
• Experience collaborating with Product or Engineering teams
• Familiarity with automation tools, data platforms, or process digitization
• Exposure to AI tools or interest in applying AI in operational workflows

Interested in learning more?  We look forward to hearing from you soon.

Customer Care Specialist – MiSUMi

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

MISUMI exists to empower engineers and innovators to build the future.

MISUMI (the parent company of Fictiv) is a global leader in configurable mechanical components and manufacturing solutions. Through advanced technology, operational excellence, and a relentless focus on customer satisfaction, MISUMI supports customers from prototype through production with speed, precision, and reliability.

With a global footprint and deep manufacturing expertise, we are committed to delivering fast, accurate, and seamless service that enables our customers to move at the speed of innovation.

Job Description

Are you passionate about delivering exceptional customer experiences in a fast-paced, high-performance environment? Do you thrive on accuracy, responsiveness, and solving problems in real time?

As a Customer Care Specialist, you will play a critical role in ensuring fast and accurate order processing while delivering proactive, professional communication to our US-based customers. You will act as a trusted customer advocate — managing quotations, sales orders, and issue resolution — ensuring every interaction reflects MISUMI’s commitment to service excellence.

This is a highly operational, detail-driven role where responsiveness, ownership, and customer obsession are key. Your success will directly impact customer satisfaction as measured through our Voice of Customer program.

What You Will Be Doing

Customer Advocacy

Serve as the primary point of contact for customers across quotations, sales orders, and post-order inquiries. Build strong, professional relationships while ensuring a seamless and positive experience.

Order & Quote Management

Prepare and process quotations and sales orders with speed and accuracy. Follow up on pricing, availability, and ship date confirmations while meeting MISUMI’s 30-minute turnaround expectations.

Case Management

Manage customer inquiries through phone, email, chat, and our case management system. Prioritize effectively to ensure all tasks are completed within service expectations.

Issue Resolution

Own customer quality issues, order investigations, RMA/credit requests, and documentation requests. Collaborate cross-functionally to determine resolutions and ensure thorough follow-up.

Communication & Coordination

Partner with internal teams to ensure policies, terms and conditions, and promotions are applied correctly. Clearly communicate updates and expectations to customers to prevent delays or confusion.

Operational Excellence

Continuously deepen knowledge of products, ERP systems, business processes, and customer preferences. Contribute to improving first-call resolution and team KPIs.

Continuous Improvement

Evaluate current processes, identify improvement opportunities, and participate in or lead initiatives that enhance efficiency and customer satisfaction.

Desired Traits

• Bachelor’s degree OR minimum 6 years of customer service experience OR equivalent work experience.
• Proven experience in a fast-paced, operations-driven customer service environment.
• Exceptional written and verbal communication skills; must be fluent in English.
• Strong listening, troubleshooting, negotiation, and conflict resolution abilities.
• Detail-oriented with excellent time management and prioritization skills.
• Ability to perform under tight deadlines while maintaining accuracy and professionalism.
• Strong analytical mindset with the ability to identify trends and propose process improvements.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Experience supporting US-based customers and/or working aligned to US business hours preferred.
• Self-starter mentality with a strong sense of accountability — you take ownership and follow through.

Physical Requirements

This role requires extended periods of sitting and computer work.

If you are energized by precision, customer advocacy, and working in a high-expectation global environment, we look forward to connecting with you.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
This role supports operational excellence and strategic collaboration across the supply chain by coordinating external manufacturing partnerships and facilitating internal cross-functional alignment. The Operations Specialist assists in ensuring effective partner support, supporting the onboarding processes, and providing timely, knowledgeable support to the Technical Project Management (TPM) team, Quality team and Logistics team as needed.

Areas of Responsibility

Assist with Engagement and Development with Manufacturing Partners (suppliers)
Collaborate and assist in the onboarding process for Manufacturing Partner Onboarding
Lead TPM (Technical Project Management) Support and Inquiry Resolution for Job Opportunities
Collaborate in Performance & Business Reviews
Support Continuous Improvement for Cross-Functional Collaboration
All employees are expected to maintain and contribute to the QMS.

Desired Traits, Qualifications, Education and Experience Equivalency

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.  

Role Overview (Drafter: Refer to below for the format of the sentences)

Coupang’s recruiters play a critical role in driving our phenomenal growth by identifying and hiring top talent. As a Senior Recruiter, you will manage a portfolio of positions and act as a strategic partner to the organization. You will also function as an ambassador, championing Coupang’s leadership principles and corporate culture

What You Will Do (Drafter: Refer to below for the format of the sentences - start all sentences with an imperative)

• Recruit talent for Coupang’s rapidly expanding business by engaging with candidates, gathering market intelligence, communicating insights, influencing stakeholders, and driving best practices across our recruitment organization.
• Employ a data-driven approach to recruiting. Understand targets and fulfill hiring  

Basic Qualifications (Drafter: Refer to below for the format of the sentences - If it is not a full sentence, do NOT add a period)

• Bachelor’s degree and 7+ years of total experience
• Ability to solve problems through creative thinking and partnerships with other teams
• Ability to attain challenging targets through goal-setting and personal drive

Preferred Qualifications (Drafter: Refer to below for the format of the sentences - If it is not a full sentence, do NOT add a period)

• General understanding of business operations across key areas such as finance/legal/HR/logistics/e-commerce/tech
• Experience of hiring talent as an interviewer or a hiring manager
• Experience of working or hiring within a start-up environment

Type of work model (Drafter: Refer to the format below – Please select the applicable type from the options)

• Hybrid / Onsite / Remote working

(Drafter: Optional (this can be included in every job posting))

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This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

We're looking for a strategic, hands-on Principal Product Manager to lead the vision and execution for our next-generation Voice capabilities within our CX platform. You'll build and evolve cutting-edge, AI-powered voice experiences—transforming traditional voice interactions into intelligent, automated conversations that enhance agent productivity, customer satisfaction, and operational efficiency through advanced NLP, real-time transcription, and voice AI. You'll shape the vision, align cross-functional teams, and deliver a roadmap that drives measurable business impact.

Key Responsibilities:

1. Strategic Ownership

• Define the long-term product strategy and positioning for Voice capabilities (UCaaS and CCaaS), aligned with AI-first differentiation and competitive market value
• Deeply understand user needs across contact center operations, IT leaders, developers, and end-users; incorporate voice-of-customer and competitive insights in every decision
• Partner with Finance and Sales to inform packaging, pricing, and monetization decisions for voice features (stand-alone vs. bundled) using data-driven insights

2. Execution & Delivery

• Translate strategy into a data-informed roadmap; prioritize features such as:
  • AI-Powered Transcription: Real-time speech-to-text with speaker diarization, punctuation, vertical specific grammars and multi-language support
  • Natural Language Processing (NLP): Intent detection, sentiment analysis, entity extraction, and conversation voice understanding
  • Voice AI & Automation: Conversational IVR/IVA, AI agents for self-service, voice bots with LLM integration
  • Real-Time Voice Analytics: Call monitoring, keyword tracking, compliance detection, and live agent assistance
  • Voice Infrastructure: SIP trunking, call routing, voice quality optimization, codec support, and telecom carrier integrations
  • UCaaS/CCaaS Features: Click-to-call, voicemail-to-text, call recording, conference bridging, call transfer, and omnichannel voice integration
• Collaborate closely with Engineering, Design, Data Science, and GTM teams to deliver high-impact releases; establish clear metrics that link customer outcomes to business goals
• Drive continuous iteration post-launch through telemetry, experimentation, A/B testing, and customer feedback

3. Cross-Functional Impact

• Act as a connector across Product, Design, Data Science, Engineering, and GTM to ensure cohesive delivery and alignment on vision
• Champion a culture of experimentation, learning, and accountability across teams
• Influence senior stakeholders through crisp storytelling and data-backed recommendations; translate technical voice capabilities into compelling business value

4. Technical & Domain Expertise

• Demonstrate deep understanding of:
  • Voice Technologies: VoIP protocols (SIP, RTP, WebRTC), telephony systems, PBX/softswitch architectures, audio codecs
  • AI/ML for Voice: NLP, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), LLMs, RAG (Retrieval Augmented Generation)
  • Transcription & Speech Analytics: Real-time transcription engines, speaker identification, acoustic modeling, language models
  • Contact Center Voice: ACD (Automatic Call Distribution), IVR/IVA systems, call routing strategies, CTI (Computer Telephony Integration)
  • UCaaS Platforms: Unified communications features, presence, soft phones, mobile/desktop clients, and hardware devices.
• Stay current on competitive landscape (NICE, RingCentral, Dialpad, Five9, Genesys, Twilio) and emerging voice AI technologies
• Work with ISVs, technology partners, and telecom carriers to expand voice capabilities and ecosystem integrations

Qualifications:

Required Experience & Skills

• 8+ years in SaaS Product Management, including 4+ years leading enterprise-grade contact center, UCaaS, or voice communication products
• Proven success transforming embedded voice capabilities into revenue-generating, standalone experiences that drive customer adoption and satisfaction
• Deep technical expertise in:
  • Voice communication protocols; telephony device and systems
  • NLP, speech recognition, and conversational Voice technologies
  • Contact center voice infrastructure (IVR, ACD, call routing)
  • Real-time transcription and voice analytics
• Track record of developing and executing successful product launches in competitive voice/CCaaS markets with a CX-first approach
• Strong analytical, problem-solving, and decision-making skills with data-driven approach to prioritization
• Experience managing beta programs, user feedback loops, and conducting A/B testing for voice features
• Excellent collaboration skills with ability to motivate product development teams, work effectively across functions, and lead through influence in global environments

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or similar advanced degree is a plus
• Experience with AI concepts including NLU (Natural Language Understanding), ML model training, LLM integration, and RAG architectures
• Familiarity with voice analytics, compliance requirements (PCI-DSS, HIPAA for voice), and quality standards
• Understanding of Centrex features, hosted PBX, SIP trunking, and carrier integrations
• Prior experience as a software engineer, technical lead, or solutions architect before transitioning to product management
• Knowledge of developer platforms and APIs for voice (Twilio, Vonage, RingCentral APIs)

Personal Attributes

• Proven affinity for inserting user experience first in the product design approach, especially for voice interactions
• Ability to demonstrate deep understanding of the Conversational AI (Voice/Chatbot) landscape, LLM technology, ecosystem, and evolution
• Embrace a hands-on approach, capable of navigating from high-level strategic vision to detailed execution
• Become the reference for competitive intelligence on voice offerings in the market
• Champion for voice product throughout each product's lifecycle, from strategic definition to technical design to market launch

What Success Looks Like in 12 Months

• Vision & Roadmap: A clear two-year vision and KPI-driven roadmap influencing cross-product alignment
• Customer Impact: Delivery of new AI-assisted QM/WFM capabilities adopted by at least three flagship customers with >70% engagement
• Commercial Influence: Measurable attach rates and incremental ARR growth in key regions (North America, EU, APAC)
• Operational Excellence: Instrumentation provides real-time insights into adoption, feature performance, and churn drivers
• Cross-Functional Collaboration: Strong partnerships across Product, Engineering, and GTM driving faster iteration and impact

Why Join Us

• Lead the transformation of voice communications through cutting-edge AI technology
• Work with a talented, cross-functional team passionate about building world-class CX solutions
• Shape the future of how millions of agents and customers interact through voice
• High visibility role with direct impact on company strategy and revenue
• Competitive compensation, equity, and benefits package

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
• Financial Security💰 - Provident Fund & Gratuity
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage.  We also do not authorize any third parties to collect payments or sensitive information on our behalf. 

All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”.  Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent.  If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to [talent@nextiva.com]. 

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities.

For genuine opportunities, please apply only through our official careers site: [Careers URL / Nextiva LinkedIn authentic jobs].

If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

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