What You’ll Do:

The IT Business Systems (GTM) team owns the systems that power CoreWeave's end-to-end commercial motion — from lead through quote, contract, billing, customer support, and revenue recognition.

About the role:
We are seeking a Senior Product Manager to co-own the GTM systems roadmap alongside Business Operations, drive requirements and delivery across Salesforce CRM & CPQ, Service Cloud, billing systems, and related integrations, and bring a strong product mindset — user centricity, metrics ownership, and accountability — to everything we ship. This role combines strategic product thinking with the hands-on depth of a senior business systems analyst. It sits at the center of key programs including M&A integration, billing platform implementation, and customer experience transformation.

• Co-own the GTM systems roadmap with Business Operations — leading requirements gathering, prioritization, and backlog management across Salesforce (Sales Cloud, Revenue Cloud/CPQ, Service Cloud), billing systems, CLM, marketing automation, and integrations
• Serve as the primary liaison across the Global Field Organization (including Sales, Customer Success, and Customer Support), Marketing Ops, Finance, Legal, and Engineering — translating stakeholder needs into BRDs, user stories, and data mapping specifications
• Lead business analysis across all initiatives — projects, enhancements, and operational improvements — including current-state analysis, process mapping, gap identification, UAT, and acceptance criteria definition
• Drive delivery of complex programs such as M&A GTM integrations (cross-org data model alignment, Salesforce org consolidation, process unification, cutover planning) and Salesforce-to-billing system integration (usage metering, entitlements, invoicing, and revenue recognition)
• Own success metrics for all delivered initiatives — define KPIs, track adoption, data quality, and system performance, and hold accountability for outcomes

Who You Are:

• 8+ years of experience as a Product Manager, Senior Business Systems Analyst, or equivalent owning GTM or revenue operations systems at a high-growth B2B company
• Deep experience with Salesforce CRM and CPQ — lead-to-cash process design, quoting workflows, and approval structures — from a requirements and product ownership perspective
• Experience with Salesforce Service Cloud or equivalent customer support/experience platforms
• Strong business analysis skills: requirements gathering, process mapping, BRD/user story writing, UAT facilitation, and data mapping
• Demonstrated product mindset — user-centric systems design, metrics-driven decision making, and ownership over outcomes
• Proven ability to manage complex, cross-functional backlogs, balance competing priorities, and make clear prioritization decisions
• Strong business acumen — GTM and Field Operations metrics (pipeline, ARR, NRR, CSAT, time-to-resolution) and ability to connect systems decisions to commercial outcomes
• Excellent communication skills — requirements writing, stakeholder workshops, and roadmap communication to leadership
• Experience working in Agile/Scrum environments with engineering teams

Preferred:

• Experience with Salesforce org consolidation in an M&A context — data model reconciliation, field mapping, process and automation alignment, and cutover planning
• Experience with usage-based or consumption billing models and their downstream impact on quoting, contracts, entitlements, and invoicing
• Experience building internal platforms or tools from 0 to 1 — defining problem space, designing solutions, and driving adoption end-to-end
• Familiarity with adjacent GTM systems: CLM (DocuSign CLM, Ironclad), marketing automation (Marketo, HubSpot), ERP (NetSuite), tax platforms (Avalara), and middleware (MuleSoft, Boomi)
• Experience in compliance-driven environments — SOX, SOC 2, or similar
• Salesforce certifications (Administrator, Business Analyst, CPQ Specialist, or similar)

Wondering if you’re a good fit?
We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love owning GTM systems and translating business needs into scalable solutions
• You’re curious about improving end-to-end commercial processes and system integrations
• You’re an expert in Salesforce CRM, CPQ, and GTM systems strategy

Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do

About the Team
The Enterprise Systems team at CoreWeave is responsible for building, maintaining, and scaling the internal platforms that power collaboration and productivity across the company. This includes tools like Atlassian (Jira, Confluence) and Asana, which support engineering, product, and business teams, as well as external partners. The team focuses on reliability, scalability, and continuous improvement of internal tooling to enable teams to work efficiently and effectively.

About the Role
As a Productivity Platforms Developer, you will support the day-to-day administration and improvement of CoreWeave’s collaboration and work management tools. You’ll work closely with experienced engineers to maintain system reliability, troubleshoot issues, and implement enhancements that improve team workflows. This role involves hands-on configuration, user support, and exposure to automation and integrations. Over time, you will take ownership of specific tools and workflows as you build technical expertise.

Who You Are

• 1–3 years of experience (or equivalent internship/project experience) working with SaaS platforms or internal tools
• Hands-on experience administering or configuring tools such as Jira, Confluence, Asana, or similar systems
• Experience writing scripts or code in at least one language (e.g., Python)
• Basic understanding of REST APIs and ability to interact with APIs programmatically
• Experience managing users, roles, and permissions in a SaaS environment
• Ability to troubleshoot technical issues across web-based platforms and integrations
• Experience creating dashboards, reports, or workflows within productivity tools

Preferred

• Experience building automations or integrations between SaaS platforms
• Familiarity with Agile frameworks such as Scrum or Kanban
• Experience working with tools like Slack, GitHub, or similar collaboration platforms
• Atlassian certifications (e.g., Jira Administrator, Confluence Administrator)

Wondering if you’re a good fit?

We believe in investing in our people and value candidates who bring diverse experiences and perspectives. Even if you don’t meet every requirement, we encourage you to apply.

• You enjoy improving how teams work through better tools and processes
• You’re curious about automation, integrations, and developer productivity
• You have a strong foundation in SaaS platforms and enjoy building scalable solutions

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization’s growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry—people who will want to learn from you, too. Come join us!

The base salary range for this role is $109,000 to $160,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

We're hiring a Go-To-Market Operations Manager to help design, operate, and continuously improve the systems powering our revenue engine. This role sits at the intersection of GTM systems architecture and field execution — ensuring our tools, automations, and data flows are not only well designed, but actively driving productivity for our sales and marketing teams.

You will work closely with sellers, marketers, and GTM leadership to ensure our systems surface the right signals, eliminate manual work, and help the team move faster.

The Role

You help architect and operate the GTM tech stack — ensuring tools like Salesforce, HubSpot, Gong, Clay, Harmonic, LeadGenius, LeadIQ, and Zapier work together seamlessly.

You’ll design integrations, build automation, and ensure data flows cleanly across systems. Just as importantly, you'll partner directly with sellers to ensure the stack is actually helping them sell — improving workflows, removing friction, and ensuring signals translate into action.

When reps struggle with tooling, workflows break, or valuable signals are missed, you step in to refine the system and make it better.

What You'll Own

GTM Systems & Integrations

• Help design and maintain the architecture of the GTM tech stack, ensuring tools across sales, marketing, and growth operate as a cohesive system
• Build and maintain integrations across Salesforce, HubSpot, Gong, Clay, Harmonic, LeadGenius, LeadIQ, and Zapier
• Design automation workflows that eliminate manual work, improve data quality, and accelerate pipeline velocity
• Ensure enrichment data, engagement signals, and activity history flow across systems

Seller Workflows & Tool Adoption

• Partner closely with sellers and GTM leadership to ensure systems support real day-to-day selling workflows
• Identify friction in the sales process and translate it into improved automation, tooling, or process design
• Ensure reps are effectively using the GTM stack — from CRM hygiene to signal-driven workflows
• Support onboarding and training for new sellers on how to leverage our tools and automation

Data Integrity & Revenue Insights

• Help maintain Salesforce as a clean, reliable system of record
• Support the CRM data model, automation, and field governance to ensure consistent data capture
• Ensure GTM systems produce trustworthy data that can power reporting and decision making
• Build and maintain reporting that provides visibility into pipeline health, funnel performance, and campaign impact

What We're Looking For

• 5+ years in Revenue Operations, Sales Operations, or Marketing Operations at a B2B SaaS company
•  Strong experience working in Salesforce as an administrator or advanced user
• Hands-on experience with modern GTM tools such as Salesforce, HubSpot, Gong, Clay, LeadGenius, LeadIQ, or Zapier
• Experience designing workflows and automation that improve sales productivity
• Comfortable working directly with sellers and translating operational needs into system improvements
• Strong systems mindset — understanding how data, integrations, and workflows connect
• Curious about new GTM tools and excited to experiment with AI-driven workflows

About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

We are looking for an experienced, motivated, tenacious and resourceful senior-level Salesforce Administrator to add to our growing team.

This role can be filled in our San Francisco headquarters or remotely in the US. 

About You:

• You have an understanding of Salesforce administration and best practices, coupled with development experience/working towards becoming a developer.
• You have knowledge and proficiency on new features and future enhancements to the Salesforce platform.
• You are adept at designing solutions to support short and long term goals and requirements of the account management, marketing, product, and sales teams utilizing commercial, open source and custom-developed software.
• You are familiar with serving in a support role and can concisely and effectively communicate issues, blockers, and other technical items to team members and those you support.
• You have a desire to learn quickly and a positive attitude towards learning and troubleshooting.
• You are self-motivated and able to manage yourself and your time effectively.

How You’ll Make an Impact:

• Actively participate in the proper configuration and utilization of the organization's CRM platform. 
• Be a subject matter expert ready to craft and develop solutions to ever-changing business needs 
• Create and maintain excellent documentation of processes and solutions.
• Participate in team discussions centered on transforming business requirements into system improvements, using best practices, and identifying opportunities for additional improvements

What a Successful Candidate will need:

• 5+ years of experience as a Salesforce administrator
• Associates or Bachelor’s degree in business, mathematics, computer science or related field preferred (5+ years of experience will be accepted in lieu of a degree)
• Hands-on application configuration experience with Salesforce, including:
• Agentforce and Einstein Generative AI
• Flow/Workflows/Process Builder/Approval Processes
• Objects/Fields/Validation Rules
• Data Loader
• Lightning Components
• Apex Triggers and Classes
• Security
• Lightning Optimization
• Integration (REST API)
• Working knowledge of Microsoft Office and Google Apps
• Be HIGHLY professional, friendly, patient, and positive!

Additional helpful skills: 

• Experience with integration tools (Boomi, Mulesoft, etc)
• Experience with analytics tools (Tableau, Einstein, etc)
• Experience with financial tools (Netsuite, Workday, etc)
• Salesforce Certifications (Administrator, Consultant and Developer) are desired

Compensation 

The US total compensation range for this full-time position is $121,334 - $167,680 (inclusive of salary + equity). Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks 

Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include: 

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

____________________________________________

EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We are seeking a high-impact IT Operations Engineer who is as comfortable in the weeds of troubleshooting as they are designing the future of our automation.  As we scale toward major growth and security compliance milestones, we need a technical enabler – someone who views “IT Support” not as a burden, but as an opportunity to identify friction and automate it out of existence.

You will be the primary “boots on the ground” for our tech stack, ensuring that as we grow, our system remains invisible, secure, and seamless.

What You will Do

• The Ultimate Enabler: Provide Tier 1/2/3 support for our global team. You are the "final stop" for complex macOS/Windows issues, network drops, and SaaS integrations. If it’s broken, you fix it; if it’s repetitive, you automate it.
• Scale through Automation: Build and maintain the "glue" between our tools. You will use AI agents, API scripts (Python/Bash), and Okta Workflows to ensure onboarding, offboarding, and access requests happen in seconds, not hours.
• Security & Compliance "Doer": Lead the technical execution for SOC2 compliance. You will implement the controls in our tech stack (e.g. Okta, Jamf Pro,  Crowdstrike, etc.), perform access reviews, and ensure our Cisco Meraki network is hardened and audit-ready.
• Full-Stack Management: Own the daily health of our core tools: Google Workspace, Slack Enterprise Grid, Zoom, and Atlassian (Jira/Confluence).
• AI Implementation: Proactively improve our AI-driven solutions (like LLM-powered support bots) to enable self-service for employees, allowing you to stay focused on high-value scaling projects.
• Office & AV Infrastructure: Maintain and optimize local office networking (Meraki) and high-stakes conference room AV to ensure a frictionless "it just works" experience for the team.

Who You Are

• A "Bias for Action" Engineer: You don’t wait for a ticket to tell you something is wrong. You see a bottleneck and you build a solution.
• 6+ Years of IT Excellence: You have deep roots in modern, cloud-first startup environments.
• The Stack Expert: You have "system administrator" experience with Okta, Jamf Pro, Crowdstrike, Cisco Meraki, and Google Workspace. * Scripting & API Savvy: You are proficient in Python or Bash. You don't just use apps; you connect them via APIs to create seamless workflows.
• Customer-Centric: You have a "no task too small" attitude. You take pride in helping a teammate solve a technical hurdle so they can get back to building.
• Clear Communicator: You can translate "Technical Debt" into "Business Risk" for leadership and provide empathetic, clear instructions to non-technical users.

Why Join Us?

• Direct Impact: You are joining at a stage where your decisions on automation and security will define the company’s foundation for years to come.
• Modern Tech: No legacy servers or 20-year-old hardware. We use the best tools available.
• Growth: As the company scales, you will have the opportunity to grow into a leadership or specialized architectural role.

About The Role

The Senior Business Systems Analyst will be a key member of Snorkel’s Revenue Operations team. In this role, you will partner closely with Sales and Delivery stakeholders to understand operational needs and ensure our systems, especially Salesforce, are configured to support how our teams sell, deliver, and scale customer engagements.

You will also collaborate cross-functionally with Marketing, Finance, Analytics, Legal and Enablement teams to ensure new processes, system updates, and workflow improvements are aligned across the organization and do not negatively impact downstream systems or operational dependencies.

This is a hands-on role. The ideal candidate will not only gather and define business requirements but will also design and implement solutions across our GTM systems, including Salesforce and connected tools such as Gong, Outreach, Clay, and others, ensuring that systems capabilities align with operational needs.

What You’ll Do

• Partner with Sales and Delivery leadership to gather, document, and prioritize business requirements for operational systems and workflows.
• Translate business needs into scalable system designs and implement solutions directly in Salesforce, including objects, flows, validation rules, automation, and configuration updates.
• Collaborate with Revenue Operations and cross-functional teams (Marketing, Finance, Analytics, Delivery, and Supply) to ensure system changes and new processes align across teams and do not negatively impact downstream systems.
• Implement SOPs, governance frameworks, and system controls to improve Salesforce data hygiene and maintain Salesforce as a trusted source of truth.
• Evaluate existing operational processes and recommend system and workflow improvements that increase efficiency and scalability.
• Support the rollout of new system capabilities and enhancements across Salesforce and connected business systems.
• Ensure system changes are properly tested, documented, and communicated to stakeholders.
• Partner with Enablement to ensure systems and new processes are effectively adopted and consistently utilized across teams.
• Manage system change requests and collaborate with RevOps leadership on prioritization and rollout planning.

Required Qualifications

• 5+ years of experience in Business Systems Analysis, Revenue Operations, Sales Operations, or similar operational roles
• Strong experience gathering and translating business requirements into system solutions
• Salesforce Administrator certification with hands-on experience in Salesforce administration and configuration
• Familiarity with system integrations or workflow automation tools.
• Experience supporting Sales and Delivery operational workflows
• Strong documentation and process mapping skills
• Excellent stakeholder management and cross-functional communication skills
• Strong analytical and problem-solving abilities with high attention to detail
• Ability to manage multiple initiatives in a fast-moving environment

Bonus Points For

• Salesforce Advanced Administrator certification.
• Experience in B2B SaaS or AI/technology companies.

Location: Bay Area strongly preferred, Open to Remote.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

As an Office Administrator, AKA "Agent Experience Coordinator," you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained.  You will support a small roster of our customers with everything including understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEC you are passionate about your customers, delivering a world class experience, and partnering with the rest of the agent experience team when support is needed.

Please note: this role is 100% in-office in our Pac Heights Office

At Compass You Will:

• Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
• Resolve customer issues via phone calls, emails, and in-person meetings
• Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
• Partner with the National Onboarding team on facilitation of onboarding processes for new customers
• Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests
• Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
• Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
• Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 1-2 years previous experience in customer service, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Strong verbal communication and presentation skills
• Meticulous attention to detail, highly organized
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

Compensation: 

The base pay range for this position is $28.00 - $30.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

POSITION SUMMARY
The Jr. Systems Administrator provides technical direction and guidance for the execution and delivery of end user service initiatives Service Desk projects and tier 3 support for an 800+ end-user environment. The Jr. Systems Administrator also works closely with the Service Desk Coordinator Systems Engineer and IT Director to integrate enterprise client software and hardware solutions.

KEY RESPONSIBILITIES

• Participates in defining strategies and direction for end user and desktop infrastructure design optimization usability and solution delivery
• Collaborates with Systems Engineer and Service Desk Coordinator for Service Desk infrastructure planning and implementation
• Participates in a wide array of IT application and infrastructure projects requiring knowledge of Microsoft operating systems browsers security configurations and infrastructure integration
• Participates in the planning design and implementation of transformational initiatives focused on improving the overall user experience and simplifying the way we do business.
• Prioritizes and schedule tasks.
• Daily application and device monitoring to verify the status and availability of IT-related SAAS applications and health of the end user compute environment: O365 and 3rd party applications MDM SyxSense etc.
• Researches and stays on top of IT-related SAAS application updates and roadmaps: O365 Microsoft and 3rd party applications.
• Stays up-to-date on innovative technologies
• Provides support for mixed platform environment: Windows 10/11 Microsoft Server 2008 - 2022 iPads tablets and phone system
• Collaborates with IT management and senior staff in developing guidelines and best practices for the Service Desk
• Creates and updates technical documentation
• Researches reviews and tests new hardware and software requirements and OS patches for employee deployment (Microsoft Patches etc.)
• Maintains endpoint patch management and works with senior IT staff to facilitate server patch management
• Audits end user software licenses for compliance and renewal
• Supports Audio/Video for meetings conference rooms and company events for internal business units and external partners
• Trains and mentors junior Service Desk staff
• Plans executes and supports a diverse range of assigned IT projects

JOB DETAILS

• Pay Rate: $ 42.00- 44.32 DOE 
• Hours: Full-Time, 40 hours per week
• Working Days: Monday- Friday

REQUIRED QUALIFICATIONS: 

• 3 Years of relevant experience with setup configuration troubleshooting of Windows desktop/laptop hardware and software required.
• Experience in a mid-sized (550+ employees) corporate Helpdesk team environment
• Strong knowledge of various email clients and productivity software
• Knowledgeable in Active Directory Group Policy NTFS share permissions
• Hands-on experience with Group Policy Encryption DNS DHCP MDM SyxSense
• Software deployment and management automation including scripting batch files and GPO configurations
• Advvanced OS image configuration experience with Microsoft
• Working OS image configuration experience
• Project management skills
• Must have strong analytical and design skills planning and problem solving skills
• Excellent written e-correspondence and verbal communication skills
• Knowledge of network topology troubleshooting and diagnostics for end-user support
• Efficient and accurate troubleshooting both at desk-side and remote support

PHYSICAL REQUIREMENTS

• Ability to lift up to 25 pounds
• Ability to stand, walk, bend, and assist residents for extended periods
• Ability to use proper body mechanics and assistive devices safely

Discord is looking for an exceptional Legal Analyst to join our growing legal department.

As Legal Analyst, you'll support two teams — Commercial & Marketing and IP — getting to work alongside some super inspiring people within the legal department and across the company. You'll join a motivated and fun team that works on a diverse array of matters spanning licensing, commercial contracts, advising on marketing issues, and gaming partnerships. As part of this team, you will be responsible for independently managing key projects, collaborating with the team on complex matters, and helping the team figure out how to do its work better — including finding smarter, AI-powered ways to deliver legal support.

If this sounds like a fun challenge, please read on ...

What You'll Be Doing

Commercial & Marketing Support

• Respond to or escalate requests from internal partners in product, business, and marketing who need Legal support.
• Train clients on the contracting process and tools, and ensure that the correct process and approvals are in place for each deal.
• Independently negotiate non-disclosure agreements with external partners using well-defined processes, standard templates, and established playbooks. 
• Advise clients on basic commercial, marketing, and business legal concepts; review and edit marketing materials and external communications with oversight.
• Negotiate and redline marketing, influencer, and consulting agreements using established playbooks with minimal oversight.
• Support the IP team across various areas, including trademark portfolio research, IP clearances, and brand enforcement workflows.

AI Innovation & Process Improvement

• Leverage your prior work experience to help drive implementation of a new contracts management system to ensure smooth adoption across different functions.
• Maintain and improve legal and cross functional resources, including directories, playbooks, policies, and other key documentation.
• Serve as the day-to-day administrator and point of contact for the team's CLM/contract management system, including troubleshooting, user support, workflow configuration, and creation of training materials.
• Identify process improvements or efficiencies across the team's work and drive related projects to completion.
• Evaluate emerging AI tools for legal work — assessing fit, reliability, and risk — and make recommendations to the team on what's worth adopting.
• Design and implement AI-powered workflows that make legal work more efficient and scalable (e.g., contract review assistance, self-serve resources, automated intake).

What You Should Have

• A cover letter (this is mandatory!) - we want to know why you're interested in this role and how it supports your career
• BA/BS or equivalent work experience
• Demonstrated written and spoken communication skills
• Curiosity and ability to jump into less familiar areas and learn while doing
• Effective critical thinking, problem solving, and project management skills
• Excellent organizational skills, time management, and attention to detail
• Ability to manage several simultaneous projects under deadline pressure
• Coachable and enthusiastic team player who thrives in a fast-moving environment
• Comfortable interfacing with all types of people
• 1-2 years relevant work experience in a legal, contracts, administrative, or operations role

Bonus Points

• You are familiar with Discord, Google Workspace, and AI tools.
• Demonstrated experience with a contract management system or contract lifecycle management (CLM) platform
• You enjoy talking about absurd and improbable ideas for fun
• You are agile and open minded about tackling new challenges

This position is temporary for 12 months. Candidates must reside in the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties).

For this role, the Hiring Manager would like folks to be in the office 1 day a week.

The US base salary range for this temporary position is $108,000 to $121,000 (prorated based on tenure) + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include benefits.

About the Team:

The Unified Service Platform (USP) product team serves as Gusto’s architectural backbone, responsible for engineering the intelligent, AI-driven ecosystem that brings GTM and Service operations into alignment. Our mission is to replace fragmented point solutions with a singular System of Intelligence—a digital exoskeleton that strips away administrative friction so our teams can focus on what matters most: our customers. Through our commitment to a #OneGusto experience, we provide the platform that ensures every internal interaction is backed by the full context of the customer journey.

We are an AI-native team building "agentic" solutions that transform how work happens. By mastering the AI-Human-AI loop, we own the delivery of a seamless, cross-channel journey across voice, chat, and email. Our goal is to ensure that our internal technical excellence creates an instant, easy and effortless experience for every business Gusto serves.

Here's what you'll do day-to-day:

• Drive Platform Excellence: Lead system improvements through effective requirements elicitation, configuration, administration, development, and application support for our Salesforce platform — ensuring it scales with Gusto's growth.
• Lead Cross-Functional Delivery: Manage projects and partner closely with cross-functional teams to roll out new systems, reduce process inefficiencies, and deliver measurable impact across the organization.
• Own the Integration Ecosystem: Manage integrated applications and third-party suppliers — including NICE CXOne, Qualtrics, Gong, Chili Piper, Outreach, RingLead, Catalyst, and more — ensuring seamless connectivity across the GTM tech stack.
• Be a Technology Strategist: Partner with stakeholders to take ownership of the roadmap and tools they depend on, driving efficiency and enabling Gusto to scale with confidence.
• Build Exceptional Gustie Experiences: Design and maintain best-in-class experiences using Salesforce Service and Sales Clouds, with a focus on usability and adoption.
• Own Lead-to-Cash: Be accountable for the vision, strategy, and roadmap of our lead-to-cash capabilities — ensuring end-to-end process integrity across the revenue lifecycle.
• Champion Change Communication: Own the communication of platform changes to end users and stakeholders, driving clarity and adoption at every stage.

Here's what we're looking for:

• Revenue Systems Veteran: 7+ years of experience as a Business Systems Analyst supporting Revenue organizations, with a proven track record of designing and supporting large-scale, technically complex Salesforce solutions.
• Salesforce Strategist: 4+ years of strategic Salesforce ownership, including defining the platform's vision, roadmap, and prioritization — with deep knowledge of best practices for Salesforce architecture and governance.
• GTM Tool Expert: Comprehensive knowledge of GTM tools (e.g., Salesforce, NICE CXOne, Chili Piper, RingLead, ZoomInfo, CPQ, or related technologies) and the ability to manage integrated third-party applications end-to-end.
• AI Builder & Fast Learner: Demonstrated comfort using AI tools (e.g., Claude, Copilot, or similar) to accelerate development, generate code, and write requirements — and a genuine eagerness to upskill in an AI-native, fast-paced environment.
• Analytical Problem-Solver: Demonstrated ability to analyze processes and data to deliver impactful, scalable solutions that reduce inefficiencies and support Gusto's growth.
• Communicator & Collaborator: Strong interpersonal skills with experience working across diverse teams and functions, including training and enabling end users to drive platform adoption.
• Certified (Preferred, Not Required): Salesforce certifications (e.g., Administrator, Platform App Builder, Advanced Administrator, Business Analyst, Sales Cloud Consultant) are a plus.

Our cash compensation amount for this role is targeted at $129,000-160,000 in Denver & most remote locations, and $154,000-193,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control.

This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools.

If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here.

What You’ll Do

Optimize and Scale Salesforce

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation

Drive Quote-to-Cash Execution

• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design

Partner Across the Business

• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

What We’re Looking For

Experience

• 5–7+ years of Salesforce Administrator experience (required)
• Proven success supporting high-growth SaaS GTM organizations
• Deep expertise in Salesforce CPQ (required)
• Strong experience supporting Quote-to-Cash workflows
• Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals

Certifications (Required)

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist (strongly preferred / ideal)

Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus.

Technical Skillset

• Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows)
• Strong understanding of Salesforce data architecture and object modeling
• Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools)

Additional Skillset

• Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased.
• Bias for Action: Moves quickly in ambiguous environments while maintaining high quality.
• Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization
• Team Player: Works well within a team environment alongside teammates and stakeholders
• Clear Communicator: Explains technical concepts in business terms and sets expectations proactively.
• Adaptable & Resilient: Thrives in fast-paced, frequently changing environments.
• High Standards: Cares deeply about data integrity, process discipline, and system performance.

Compensation: $120,000 to $160,000 base salary + performance bonus

The Role: 

As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you’ll serve as the bridge between business operations and technology. You’ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration design. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 
• Ensure compliance with regulatory and internal controls relating to financial systems.

Qualifications:
• Bachelor’s degree in Business, Information Systems, Finance, or a related field. 
• 3–6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.
• Strong understanding of financial operations, accounting principles, and regulatory requirements. 
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Excellent communication skills — able to translate technical concepts to non-technical stakeholders and vice versa. 
• Analytical mindset with strong problem-solving and process-improvement skills.

Preferred Skills (Nice-to-Have)
• Experience administering SaaS platforms (e.g., Zendesk, Hubspot) 
• Experience working in a high-growth or startup environment.
• Prior exposure to financial reporting, accounting automations, or transactional systems.

For residents of San Francisco, CA the annual salary range for this role is $122,000 - $150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you’ll serve as the bridge between business operations and technology. You’ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration design. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 
• Ensure compliance with regulatory and internal controls relating to financial systems.

Qualifications:
• Bachelor’s degree in Business, Information Systems, Finance, or a related field. 
• 3–6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.
• Strong understanding of financial operations, accounting principles, and regulatory requirements. 
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Excellent communication skills — able to translate technical concepts to non-technical stakeholders and vice versa. 
• Analytical mindset with strong problem-solving and process-improvement skills.

Preferred Skills (Nice-to-Have)
• Experience administering SaaS platforms (e.g., Zendesk, Hubspot) 
• Experience working in a high-growth or startup environment.
• Prior exposure to financial reporting, accounting automations, or transactional systems.

For residents of New York, New York the annual salary range for this role is $122,000 - $150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you’ll serve as the bridge between business operations and technology. You’ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration design. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 
• Ensure compliance with regulatory and internal controls relating to financial systems.

Qualifications:
• Bachelor’s degree in Business, Information Systems, Finance, or a related field. 
• 3–6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.
• Strong understanding of financial operations, accounting principles, and regulatory requirements. 
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Excellent communication skills — able to translate technical concepts to non-technical stakeholders and vice versa. 
• Analytical mindset with strong problem-solving and process-improvement skills.

Preferred Skills (Nice-to-Have)
• Experience administering SaaS platforms (e.g., Zendesk, Hubspot) 
• Experience working in a high-growth or startup environment.
• Prior exposure to financial reporting, accounting automations, or transactional systems.

For residents of Denver, CO the annual salary range for this role is $110,000 - $140,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 1pm - 9pm PST

*This is a remote role

JR: 2026-7646

#LI-Remote

Systems Administrator - Linux

We’re seeking a Systems Administrator with deep Linux expertise to help maintain and evolve our infrastructure. In this role, you’ll be responsible for ensuring the reliability, performance, and security of core systems that support day-to-day operations. You’ll work closely with technical teams to implement improvements, streamline operations, and keep our environment resilient.

Role

• Administer and maintain Linux servers and services, focusing on stability, scalability, and security
• Perform patching, upgrades, and configuration management to keep systems current and compliant
• Manage authentication, and access controls across Linux and integrated platforms
• Support and troubleshoot core infrastructure services (DNS, DHCP, VPN, SSH, NFS, etc.)
• Develop and maintain automation workflows to reduce manual work and improve consistency
• Monitor system performance, respond to incidents, and implement preventative measures
• Collaborate with different departments to understand and meet their technical requirements and support needs
• Test and evaluate new technology to determine its potential benefits for the company
• Document procedures, configurations, and troubleshooting steps for team use

Requirements

• 3–5+ years of experience as a Systems Administrator with a strong Linux focus
• Hands-on expertise with major Linux distributions (e.g. RHEL, CentOS, Ubuntu) in server environments
• Solid foundation in networking concepts and services (TCP/IP, DNS, DHCP, VPNs)
• Proficiency with virtualization platforms (VMware, KVM, or similar)
• Experience with authentication and access management in Linux environments (e.g. LDAP, Kerberos, SSSD, PAM)
• Strong troubleshooting skills and ability to manage multiple priorities effectively
• Clear, collaborative communication skills for cross-team work

Bonus

• Experience with automation and configuration management tools (e.g., Ansible)
• Familiarity with identity management platforms such as FreeIPA or Active Directory integration
• Exposure to cloud environments (AWS, GCP, Azure)
• Knowledge of containerization and orchestration (Docker, Kubernetes)
• Experience with monitoring and logging tools (Grafana, Prometheus, ELK, Nagios)

The Role

The Staff IAM Engineer is responsible for securing and managing all non-human identities  including service accounts, application identities, machine credentials, APIs, bots, and workloads across on-prem, cloud, and crypto infrastructure. This role ensures that automated and machine-based identities follow the same governance, lifecycle, and least-privilege principles as human users. You will design systems that enable secure authentication, secrets management, and access provisioning for automated services, APIs, and DevOps pipelines. This role directly protects sensitive financial data, crypto custody environments, and transaction systems from privilege misuse, credential leakage, and insider or supply chain threats.

What You’ll Do

Identity Architecture & Engineering

• Design, implement, and maintain a Non-Human Identity (NHI) framework governing all service accounts, API tokens, certificates, and machine credentials.
• Implement centralized secrets management using tools such as HashiCorp Vault or AWS Secrets Manager, 
• Build integrations with CI/CD pipelines and cloud services (AWS, GCP, Azure) to enforce automated credential rotation and JIT provisioning.
• Define and implement tagging, ownership, and classification models for non-human identities.
• Develop scalable onboarding processes for applications, workloads, and bots that require secure authentication.

 Lifecycle Management & Governance

• Develop automated workflows for creation, rotation, deactivation, and certification of service accounts and API keys.
• Partner with developers and DevOps to transition hard-coded credentials to secure vaults.
• Establish policies for key rotation frequency, credential expiration, and certificate renewal.
• Integrate NHI lifecycle into IAM governance tools (Okta).
• Support quarterly access reviews and certification campaigns for non-human identities.

 Automation & Integration

• Build automation using APIs, Python, PowerShell, or Terraform to manage credentials and monitor access.
• Integrate non-human identity telemetry into SIEM/SOAR platforms for anomaly detection.
• Implement visibility dashboards to track total NHI inventory, owners, last use, and compliance status.
• Deploy Just-in-Time (JIT) credential provisioning for ephemeral workloads and containers (Kubernetes, Lambda, ECS, etc.).

 Security & Risk Management

• Enforce least privilege and zero-trust principles for machine access.
• Monitor for unused or excessive service accounts and remediate over-permissioned credentials.
• Support incident response teams with forensics on compromised API keys or tokens.
• Define detection logic for credential misuse or non-standard access patterns.
• Partner with Application Security to integrate secure NHI handling into SDLC.

 Compliance & Audit

• Maintain audit trails for credential issuance, usage, and rotation events.
• Produce compliance reports for SOX, SOC 2, PCI DSS, FFIEC, and crypto-custody audits.
• Collaborate with internal audit and compliance teams to validate NHI control effectiveness.
• Document architecture, data flows, SOPs, and exception processes for NHI management.

 Innovation & Continuous Improvement

• Evaluate emerging NHI management solutions (e.g., SPIFFE/SPIRE, workload identity federation, cloud-native secrets stores).
• Lead proof-of-concepts to modernize credentialless or short-lived identity methods.
• Advocate for security automation and the reduction of static credentials across the enterprise.

What You’ll Need

Education & Experience

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 3–6 years of experience in IAM, DevSecOps, or Security Engineering roles.
• Hands-on experience with non-human identity or secrets management tools
• Familiarity with cloud IAM concepts (AWS IAM Roles, Azure Managed Identities, GCP Service Accounts).
• Experience integrating IAM or secrets systems with CI/CD pipelines and DevOps tools.

 Technical Skills

• Proficiency in automation and scripting (Python, PowerShell, or Bash).
• Strong understanding of authentication standards (OIDC, OAuth 2.0, SAML, JWT).
• Knowledge of API security, key rotation policies, and service-to-service authentication.
• Familiarity with container and workload identities (Kubernetes, ECS, Lambda).
• Understanding of Zero Trust, machine identity, and certificate lifecycle management.

 Preferred Certifications

• HashiCorp Certified Vault Associate
• AWS Certified Security – Specialty
• Okta Certified Professional or Administrator
• (ISC)² Certified Identity and Access Manager (CIAM) or CISSP

As a Business Systems Analyst II on the Revenue Tech & Innovation team, you will help scale the sales organization through effective systems, workflows, and operational improvements. In this role, you will independently contribute to core technology focus areas with minimal day-to-day guidance, partnering with cross-functional stakeholders to scope, design, test, and roll out system enhancements that improve seller productivity and operational efficiency.

You will work on business and technical problems of moderate scope and ambiguity, applying strong analytical thinking, sound judgment, and a customer-focused mindset to deliver practical, scalable solutions across Salesforce and the broader sales technology ecosystem.

What you’ll do:

• Gather requirements, analyze business needs, design solutions, support testing, and drive rollout of system projects and enhancements across Salesforce and other sales tools such as Highspot, Gong, and LinkedIn Sales Navigator
• Contribute to projects that improve seller workflows, streamline internal operations, and increase efficiency across the sales organization, with AI tooling capabilities at the forefront of all projects
• Work with stakeholders to understand operational pain points, evaluate tradeoffs, and recommend system or process improvements based on data and business context
• Support the identification, prioritization, and rollout of AI-driven use cases across the sales tech stack to improve seller productivity
• Partner with cross-functional teams to pilot new capabilities, collect feedback, iterate on solutions, and support change management and adoption
• Ensure solutions align to existing standards, architecture, and business processes while maintaining a high bar for quality and usability
• Communicate project updates, risks, dependencies, and changes in scope to stakeholders to maintain transparency and alignment
• Take ownership of assigned projects and deliverables, working mostly independently while seeking input at key decision points when needed
• Contribute to recurring stakeholder updates, reporting, and presentations that communicate progress, outcomes, and opportunities
• Identify and evaluate AI opportunities across Salesforce and adjacent sales tools, prioritizing use cases that improve seller productivity and operational efficiency.
• Partner with cross-functional stakeholders to pilot AI-enabled capabilities, gather user feedback, and iterate on solutions to support scalable adoption.
• Apply AI tools and insights to business analysis, process design, and documentation in order to improve solution quality and speed of execution.
• Support enablement and change management for AI-driven workflow changes by documenting best practices and helping teams adopt new capabilities effectively.

What we’re looking for:

• 6+ years of relevant experience improving business execution through systems enhancements, business analysis, process improvement, and operational planning
• Experience working on business or technical problems of moderate scope and ambiguity, with the ability to review data, identify root causes, and recommend effective solutions
• Experience identifying and helping roll out AI-driven use cases in a sales tech environment, including pilot support, stakeholder alignment, enablement, and adoption tracking
• Strong analytical skills and the ability to translate operational needs into clear system or workflow requirements
• 4+ years of hands-on experience with Salesforce or another CRM platform such as HubSpot
• Ability to work independently with minimal day-to-day guidance while exercising good judgment on when to escalate or seek support
• Strong cross-functional collaboration skills and the ability to build effective working relationships across business and technical teams
• Experience supporting projects from requirements through implementation, testing, deployment, and adoption
• Strong communication skills, including the ability to present recommendations, keep stakeholders informed, and drive consistent understanding across partners
• Demonstrated accountability, follow-through, and ownership of work products and outcomes in a fast-paced environment
• A thoughtful, adaptable mindset with the ability to navigate change, respond constructively to challenges, and continuously improve processes and experiences
• Experience identifying, testing, or supporting AI-driven use cases in a business systems, sales operations, or revenue technology environment.
• Familiarity with applying AI tools to analysis, workflow optimization, documentation, testing, or end-user productivity.
• Strong judgment in evaluating AI opportunities, including business value, usability, adoption, and operational considerations.
• Passion for Pinterest’s mission and a commitment to helping businesses succeed through better systems and workflows
• Salesforce Administrator Certification preferred; Bonus: Salesforce Developer Certification and Salesforce Advanced Administrator Certification

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/month and therefore needs to be in a commutable distance from the SF or NY office. 

#LI-HYBRID

#LI-SH2

Senior Manager, Global Payroll

Fastly is looking for an experienced and highly motivated Senior Manager, Global Payroll to lead our payroll operations. Reporting directly to the Senior Director, Accounting Operations, The Senior Manager will manage a team of payroll administrators, oversee the accurate and timely processing of payroll for all US employees, and ensure compliance and seamless execution of payroll for our international countries. The ideal candidate will be a strategic leader with deep knowledge of multi-country payroll regulations, strong payroll accounting expertise, technical skills, and a commitment to process optimization and team development. 

What You'll Do:

• Team Leadership & Management:
• Lead, mentor, and develop a team of payroll administrators, fostering a high-performance and collaborative work environment.
• Manage workload distribution and ensure all team members are cross-trained for business continuity.
• US Payroll Oversight:
• Ensure accurate and timely processing of multi-state US payroll for all salaried and hourly employees.
• Oversee all payroll tax compliance, including quarterly and annual filings (e.g., Form 941, W-2s).
• International Payroll Oversight:
• Manage a third-party payroll vendor for international countries, ensuring adherence to local labor laws, tax regulations, and statutory requirements.
• Oversee the end-to-end processing and funding of international payrolls, including complex items such as expatriate payroll, global stock options, and mobility taxation.
• Payroll Accounting & Financial Oversight:
• Review and post payroll-related journal entries for month-end close.
• Review reconciliations of payroll-related general ledger accounts.
• Ensure accurate allocation and reporting of payroll expenses by cost center and department.
• Compliance and Reporting:
• Stay current with all federal, state, and international payroll laws and regulations.
• Ensure all internal controls and audit requirements are met, and lead the coordination of internal and external payroll audits.
• Process Improvement and Technology:
• Identify, recommend, and implement improvements to payroll systems and processes to increase efficiency, accuracy, and scalability.
• Serve as the primary system administrator and subject matter expert for the global payroll system, partnering with HRIS on integrations and upgrades.

What We're Looking For: 

• Minimum of 7 years of progressive experience in payroll management,
• At least 3 years in a leadership role managing direct reports.
• Extensive experience overseeing both US multi-state and global payroll processing.
• Demonstrated knowledge of payroll trends and service delivery models globally.
• Experience managing and documenting payroll controls for SOX compliance.
• Experience with global tax and pension requirements.
• Solid understanding of equity-related transactions.
• Expert-level knowledge of US federal and state payroll taxation, wage and hour laws, and Generally Accepted Accounting Principles (GAAP).
• Deep understanding of payroll accounting, GL reconciliation, and month-end close procedures.
• Solid understanding of international payroll regulations and best practices.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Workday Payroll and HR, ADP SmartCompliance, ADP Celergo, NetSuite, G-Suite
• A proven team leader with the ability to optimally identify, develop, and manage team members to attain team/individual career goals.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with all levels of the organization and external partners.
• Excellent relationship building and business collaboration skills, demonstrating an understanding of the enterprise-wide impact of decisions.
• Ability to manage complex projects, meet deadlines, and handle highly confidential information.
• Excellent analytical, organizational, and problem-solving skills.

We’ll be super impressed if you have experience in any of these:

• Certified Payroll Professional (CPP) or Global Payroll Management Certificate (GPMI)

Work Hours: This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements: 

This position is open to Hybrid And Remote Work Locations. The preferred hybrid location for this position is:

• San Francisco, CA

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

There is a strong preference for Hybrid near a local office.  However, we are willing to consider remote candidates within the  western US, Pacific Time Zone

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: 

The estimated salary range for this position is 142,630.00 to 201,348.00

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

As a member of our Product Support Operations & Strategy team, the Business Systems Analyst will be responsible for owning and evolving the systems that power our support organization. This role is ideal for someone with deep Zendesk administration expertise who also brings strong systems thinking across workflows, routing, integrations, governance, and operational scale. You will help ensure our support systems are stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and specialist experience.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Own and optimize the Product Support Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
• Lead improvements to ticket classification and categorization, queue design, backlog management, and skills-based routing to help Support scale more effectively
• Evaluate and expand the use of agent-facing tooling and AI capabilities, including Zendesk Copilot and other agent assist opportunities that improve specialist efficiency and customer experience
• Partner closely with Support, Engineering, IT, Security, Analytics, and other multi-functional teams to design and implement systems changes, integrations, and tooling improvements
• Create and maintain documentation for Zendesk and adjacent support systems, including playbooks, operating procedures, change logs, architecture diagrams, and other technical documentation
• Own the lifecycle of systems changes in scope, including requirements gathering, solution design, testing, rollout, stakeholder communication, and post-launch monitoring
• Use data, operational context, and collaborator input to identify opportunities to reduce manual work, improve scalability, and strengthen support workflows over time

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued, and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has ranked in the top 10 of the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference: Iterable’s RevOps team is looking for a Salesforce Developer to provide operational support to help grow our business worldwide. The core focus of the role is scaling and maintaining our GTM systems. You will help with admin tools and support end users using Salesforce, Outreach, Gong, CPQ, Gearset, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply, as we value applicants for the skills they bring beyond the job description.

You’ll get to:

• Manage integrated applications and third-party suppliers, including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, BI and Customer Success technologies
• Work on requirements and Salesforce elements, and document technical specifications and the associated test cases
• Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices
• Support our existing GTM tools and drive increased adoption across the team
• Manage reports and dashboards structure, both ad-hoc and for strategic initiatives
• Excellent understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.
• Serve as subject matter expert in Quote-to-Cash products, staying current with new releases, roadmap plans, and best practices.
• Own, create, and maintain both internal and external documentation
• Support end-users of the Salesforce platform and integrated tools
• Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes
• Monitor system health and performance, proactively identifying and improving system processes
• Maintain and improve data cleanliness
• Build and maintain the architecture of our GTM technologies, including managing the efficiency, usage, and consolidation of those technologies

We are looking for people who have:

• Experience using the following in Salesforce: APEX, LWC, flow, validation rules, page layouts, record types, and bulk data load utilities (e.g., Data Loader)
• Hands-on programming/custom coding experience with Salesforce platform, requiring LWC and Apex.
• Deep understanding of Salesforce security, including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing
• Understanding of how to manage, troubleshoot, and integrate tools into Salesforce
• Strong project management skills and ability to communicate cross-functionally
• Interest in and ability to learn how to administer new tools

Bonus points:

• Experience administering Salesforce for an instance supporting 500+ users
• Knowledge of administering Outreach or Chili Piper.
• Salesforce Certified Administrator
• Salesforce Senior Certified Administrator
• Platform Developer I
• Trailhead Profile
• Hands-on Experience with Apex
• Experience providing support to an SFDC instance in a hyper-growth SaaS company

The US salary range for this position at the start of employment is an annual base salary of $114,500 - $179,000. The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

Block's Total Rewards team is responsible for designing and delivering the global compensation programs that help us attract, retain, and recognize the people who build our products. As our Compensation Automation & Tooling Specialist, you'll serve as the technical lead for the team — owning the systems, automated workflows, and self-service tools that power our compensation operations for approximately 6,000 employees worldwide. This is a high-impact, highly visible role where you'll drive our shift from manual administration to a scalable, technology-enabled model, and directly shape how the team works for years to come.

You Will

• Design and deploy end-to-end automation for high-volume compensation processes, including benchmarking data ingestion, market pricing analytics, offer approvals, off-cycle adjustments, and personalized compensation statement generation.
• Serve as primary technical administrator for specialized compensation management software and define integration requirements with the enterprise HRIS team.
• Partner with the Compensation Partners and Compensation Programs Design lead to configure and stress-test core systems ahead of the Annual Compensation Cycle.
• Build and maintain self-service tools for HRBPs, Talent Acquisition, and business leaders — examples include internal mobility calculators, global transfer modeling tools, and automated statement generators.
• Design and maintain Total Rewards dashboards providing real-time visibility into compensation metrics, budget utilization, and market trends.
• Lead development and ongoing training of internal AI agents to handle and route foundational compensation inquiries and escalate to the appropriate reviewers on the team.
• Manage the Total Rewards knowledge base, ensuring global policies and technical guidelines are accurate and optimized for AI ingestion and end-user use.
• Establish and enforce data privacy and governance protocols for all AI applications used by the Total Rewards team, ensuring sensitive data (PII, salary, equity) is handled in strict alignment with InfoSec, Legal, and AI usage policies.
• Champion modern technical collaboration practices — including version control via GitHub — and upskill non-technical team members in adopting these tools.

You Have

• 6+ years of experience in HRIS, Compensation Operations, People Analytics, or HR Technology.
• Expertise with Workday integrations and other HCM platforms.
• Experience with workflow automation platforms and the ability to build and maintain end-to-end data pipelines.
• Proficiency with technical collaboration and version control tools (e.g., GitHub), and a track record of guiding non-technical teams through adoption.
• Strong data modeling and visualization skills; experience building executive-facing dashboards.
• Solid foundation in global compensation principles — market pricing, equity mechanics, annual review cycles — and the ability to translate compensation strategy into technical requirements.
• Experience partnering with InfoSec, Legal, or Compliance teams to vet and govern AI tools and automated workflows handling sensitive data.

Technologies We Use and Teach

• Workday, GitHub, Claude Code, Python, SQL
• Workflow automation platforms, Data visualization tools, AI/LLM APIs, HRIS integration frameworks

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Position Overview

We are seeking an experienced IT Generalist to manage and support our IT infrastructure and security systems. This role is essential in supporting our high-tech environment, including our advanced robotics and AI research. The ideal candidate will be a proactive problem-solver who is adept at managing both hardware and software resources, ensuring smooth IT operations, and safeguarding our digital and physical assets.

Responsibilities

• Manage and troubleshoot IT infrastructure, including compute resources like GPU clusters and cloud environments.
• Administer access controls and implement security measures across all software platforms.
• Maintain and update IT equipment inventory, and oversee the IT setup for new employees.
• Develop and enforce IT policies to secure our robotics technology and intellectual property.
• Collaborate with technical teams to resolve IT issues and support the deployment and operation of advanced robotic systems.
• Ensure that our company website and internal tools are maintained and functional.

Preferred Qualifications

• Previous work experience as a: Systems Administrator, Network Administrator, Linux Administrator, Database Administrator, Site Reliability Engineer (SRE), Systems Engineer, Software Engineer, DevOps Engineer, Network Engineer, or similar.
• Solid knowledge of system administration, network administration, and cloud infrastructure.
• Experience with enterprise security.
• Excellent problem-solving skills and the ability to work autonomously.

HeartFlow is transforming cardiovascular care with cutting-edge, non-invasive technology. We are launching a massive Platform Modernization initiative to power the next generation of our life-saving medical products.

We're looking for an experienced Site Reliability Engineer (SRE) to join our cloud-native infrastructure team. You will work closely with our Platform engineers and development teams to ensure our critical systems are highly available, scalable, observable, and performant. If you thrive on eliminating toil, automating complex operations, and defining the standards for production excellence, we want to talk to you.

Job Responsibilities

As our Staff SRE, you'll be the primary expert responsible for our entire compute ecosystem. Your key responsibilities will include:

As a Staff SRE, you'll operate at the highest level of technical expertise and influence. You won't just solve problems; you'll prevent them at a fundamental level across organizational boundaries.

• Lead the design, implementation, and operation of reliable, scalable cloud infrastructure
• Define and begin rollout of SLI/SLO standards across microservices
• Develop self-service instrumentation tooling enabling engineering teams to own observability
• Establish observability and monitoring using OSS toolchain 
• Serve as a technical escalation point for critical incidents, perform deep-dive root cause analyses (RCAs), and implement robust corrective measures to prevent recurrence.
• Enhance our monitoring, logging, and tracing systems to provide comprehensive visibility into system health.
• Set the technical direction and best practices for the entire SRE and engineering organization. Mentor mid-level and senior engineers on design patterns, operational rigor, and reliability principles.

We're looking for a leader and a deep technical expert with a proven track record of solving the hardest scaling and reliability challenges.

Required Qualifications

• 8+ years of progressive experience in Site Reliability Engineering, Production Engineering, or a closely related role.
• Deep expertise with:
• AWS 
• Kubernetes, Helm
• Observability stack (Prometheus, Grafana, Mimir, Loki, Pixie, Tempo)
• CI/CD systems (ArgoCD, Harness)
• Fluency in at least one major scripting/programming language for automation and tooling (e.g., Python, Go, or Java).
• Hands-on engineering mindset — able to instrument services directly, not just configure tooling
• Track record of building or significantly improving incident detection and response systems
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Exceptional communication skills, capable of explaining complex technical issues to both technical and non-technical audiences.

Nice-to-Have

• Experience implementing Service Mesh technologies (e.g., Istio, Linkerd).
• A strong understanding of security principles and practices in a cloud environment.
• Certifications such as CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer).

A reasonable estimate of the base salary compensation range is $200,750 to $250,922, cash bonus, and equity. #LI-IB1 #LI-Hybrid

#sre #kubernetes #openrole

We are seeking a Senior DevOps & Site Reliability Engineer to own the reliability, scalability, performance, and operational excellence of Medeloop’s platform. This role blends deep DevOps engineering—CI/CD pipelines, infrastructure as code, and cloud architecture—with SRE discipline: SLOs, incident management, capacity planning, observability and a relentless focus on system uptime. You will be the bridge between development and operations, ensuring our clinical research products are always available, performant, and secure for the healthcare organizations that depend on them.

What You'll Own

Cloud Infrastructure & Architecture

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure on AWS - infrastructure as code (IaC) using AWS CDK, CloudFormation, or Terraform, ensuring all environments are version-controlled and reproducible.
• Architect multi-region and disaster recovery strategies that meet healthcare uptime requirements.
• Manage containerized workloads using Docker and Kubernetes, optimizing for cost, performance, and resilience.

Site Reliability Engineering

• Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across all production services.
• Build and maintain observability stacks (DataDog, AWS CloudWatch, Sentry) covering metrics, logs, traces, and alerting.
• Lead incident response: triage, mitigate, and drive blameless post-incident reviews with actionable follow-ups.
• Conduct capacity planning and performance engineering to ensure the platform scales ahead of demand.
• Champion error budgets and use them to balance feature velocity with system stability.
• Identify, assess, and mitigate operational risks by collaborating with engineering and product teams to evaluate impact and likelihood before they become incidents.
• Participate in and help structure an on-call rotation, ensuring clear escalation paths and fair distribution of after-hours coverage.

CI/CD & Automation

• Build self-service tooling and runbooks that reduce toil and empower development teams to ship independently.
• Design and maintain CI/CD pipelines (GitHub Actions) that enable fast, safe, and repeatable deployments.
• Automate security scanning (SAST, DAST) within pipelines and collaborate with engineering to remediate findings.
• Implement progressive delivery strategies such as canary deployments, blue-green releases, and feature flags.
• Proficiency in scripting languages (Python, Bash) for automation, troubleshooting, and building reliability tooling.
• Track and drive down operational toil, targeting less than 50% of team time spent on repetitive manual work.
• Evaluate and manage change risk for production deployments, maintaining change review processes that balance speed with stability.

Security & Compliance

• Ensure infrastructure meets healthcare compliance standards (HIPAA, SOC 2) through policy-as-code, encryption, and access controls.
• Manage networking security (VPCs, subnets, security groups, WAFs) and identity/authentication systems (AWS Cognito, Auth0, OAuth2, SSO).
• Conduct regular security reviews, vulnerability assessments, and patching across the infrastructure estate.

Collaboration & Culture

• Partner closely with product and engineering teams to embed reliability thinking into the software development lifecycle.
• Develop and maintain comprehensive documentation for infrastructure, runbooks, and operational playbooks.
• Mentor junior engineers on DevOps and SRE best practices, fostering a culture of ownership and continuous improvement.
• Stay current with advancements in cloud technologies, DevOps tooling, and SRE methodologies.
• Own and evolve internal developer platform tooling — including deployment workflows (GitOps/Flux), bug tracking integrations, and developer self-service portals.

What We're Looking For

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of combined experience in DevOps and/or Site Reliability Engineering roles, with at least 2 years in a senior capacity.
• Deep proficiency with AWS services
• Deep experience with observability and monitoring platforms such as DataDog, AWS CloudWatch, and Sentry.
• Strong experience building and maintaining CI/CD pipelines with GitHub Actions or equivalent tools.
• Expertise in infrastructure as code using AWS CDK, CloudFormation, or Terraform.
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Proven track record of defining and operating against SLOs/SLIs and managing incident response processes.
• Solid understanding of networking (VPCs, subnets, load balancing, DNS), security, and compliance best practices.
• Experience with authentication and authorization systems including AWS Cognito, Auth0, OAuth2, and SSO.
• Proactive, self-directed mindset with a bias toward action and taking initiative.
• Excellent problem-solving skills and the ability to work independently as well as collaboratively across teams.
• Strong communication skills—able to explain complex infrastructure decisions clearly to technical and non-technical stakeholders.
• Passion for unsolved challenges in healthcare AI, with the ability to thrive in a fast-paced, multidisciplinary environment and wear multiple hats.

Bonus Points

• Multi-cloud experience (AWS, Azure, GCP)
• Familiarity with healthcare data standards, compliance, and protocols such as HIPAA, HL7 FHIR, OMOP, and i2b2.
• Experience with chaos engineering practices and tools (e.g., AWS Fault Injection Simulator, Gremlin).
• Prior experience in a healthcare or life sciences company operating under strict regulatory requirements.
• Contributions to open-source infrastructure or SRE tooling.
• Relevant certifications such as AWS Solutions Architect, Certified Kubernetes Administrator (CKA), or Google SRE certification.

Why Medeloop

• Ownership from day one: small team, high-trust, no layers between your work and its impact
• Technically ambitious: you'll build AI-powered workflows, not just support them
• Real-world stakes: your work accelerates drug development, addresses health equity, and improves clinical research for institutions that matter
• Strong foundation: Series A, top-tier investors, and a data asset (200M+ patient records) that most companies spend years trying to build

Position Overview

We are looking for a Senior Software Engineer to enhance the performance, reliability, and maintainability of our cutting-edge robotics systems in deployment. You will design, implement, and maintain software systems for deployment in real-world robotic products. This role involves leading discussions and collaborating with machine learning, deployment, test, and security engineers to ensure seamless integration of our machine learning models into practical applications. You will also define technical roadmaps and drive product and system architecture direction.

Responsibilities

• Architect, build, and maintain deployment software infrastructure and back-end services (e.g., model training infrastructure, AI developer tools, metrics dashboards).
• Lead teams to develop reliable software systems with robust testing, metrics, and logging mechanisms.
• Write and review code, develop documentation, create capacity plans, and debug on robot hardware.
• Collaborate with cross-functional teams to define technical roadmaps and drive the direction of product and system architecture.
• Share an on-call rotation with the engineering team to ensure system reliability and quick issue resolution.

Preferred Qualifications

• BS, MS or higher degree in Computer Science, Robotics, Engineering or a related field, or equivalent practical experience.
• Minimum of 3 years of industry experience.
• Proficiency developing higher-level languages (e.g. Python, C++, or Java).
• Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems, and messaging systems.
• Knowledge of Linux OS fundamentals, memory management, and kernel.
• Experience learning software, frameworks, and APIs.
• Experience with enterprise security.
• Previous extensive work experience as a: Systems Engineer, Software Engineer, DevOps Engineer, Network Engineer, Systems Administrator, Linux Administrator, Database Administrator, Site Reliability Engineer (SRE), or similar.

About the Role >>> Senior Manager, Quality Document Control and Compliance 

The Senior Manager, Quality Document Control and Compliance will report to the Director, Quality Systems and lead and manage the daily activities of Veeva Vault QDocs and overall document management process and compliance. This role includes but not limited to: creation and processing of document change control documentation in Veeva QDocs, management of standard operating procedures (SOPs) and other GXP documentation, GXP record processing and archival, maintain document control compliance KPIs and compile and report metrics for management review. 

This role is based out of our San Francisco, CA or Cambridge, MA office and will require about 15% travel. 

Your work will primarily encompass: 

• Serving as Veeva Vault QDocs Administrator and document control manager  
• Processing document change control (DCC) in Veeva for GxP controlled documents
• Formatting the finalized documents to ensure compliance with effective templates 
• Performing proof reading and finalize document for final processing in Veeva QDocs 
• Developing, updating, managing, and maintaining GxP controlled documents in close cooperation with functional area representatives  
• Developing SOPs and WIs to support Quality Systems and Veeva Document control processes 
• Assisting and training end users in Veeva to execute document review, approval and troubleshoot as needed 
• Maintaining document control compliance KPIs such as periodic review and compiling and reporting metrics for management review. 
• Partnering with IT to support Veeva system change control activities for system process enhancements/improvements and new release validation. 
• Serving as backup Veeva Quality Training Administrator and supporting creation of training assignments as needed
• Performing other duties and complete special projects as required

Ideal Candidate Profile >>> 

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role. 

Knowledge

• Bachelor’s Degree is required
• Experience in managing and maintaining GxP compliance documents and Document Control systems
• Strong knowledge of GxP/FDA regulations and experience in supporting regulatory inspections

Experience

• 8+ years of industry experience
• 2+ years as Veeva Vault QDocs Administrator
• Experience in managing and maintaining GxP documents and Document Control systems
• Experience establishing effective KPIs for document management system
• Experience creating and facilitating training for Quality Systems

Attributes

• Strong written and verbal communication and interpersonal skills
• Commitment to supporting internal and external teams and customers
• Demonstrates strong autonomy and initiative
• Meticulous attention to detail and well organized
• Ability to multi-task, shift priorities, work in a fast-paced environment, and adeptly solve problems
• Effectively collaborate as a team player in a highly matrixed organization, demonstrating professional demeanor, enthusiasm, and self-motivation

The base pay range for this position is expected to be $150,000 - $160,000 annually, however the base pay offered may vary depending on location, market, job related knowledge, skills and capabilities, and experience. The total compensation package for this position also includes equity, bonus, and benefits. 

#LI-CK1

Sr. Director, Customer Relationship Management 

Job Description

We are seeking an experienced and highly motivated executive to lead the strategic development, implementation, and optimization of our Customer Relationship Management systems. Based primarily on the Salesforce platform, we seek an expert with deep, demonstrated experience in a technical (Pharma/Biotech/Med Device/Semiconductor) commercial space. Our CRM systems play a special role in our entire mind-to-molecule software stack, whereby research scientists and commercial partners are able to turn cutting edge ideas into therapeutics, diagnostics, and research tools that benefit health and the environment. The Sr. Director will serve as the strategist for all things CRM, with a mission to maximize customer lifetime value, drive commercial excellence, and ensure compliance in a highly regulated environment. The Sr. Director will lead a team of professionals, primarily Salesforce administrators, configuration specialists, and software developers, who in close collaboration with our Sales Operations and Global Support teams will build and maintain an easy to use, scalable and compliant CRM enterprise software ecosystem.

• The Sr. Director will define the vision, developing and executing a multi-year CRM roadmap aligned with our commercial and customer experience goals.
• The Sr. Director will drive adoption, leading the effort to maximize the use of the Salesforce platform across Sales, Marketing, and Service teams.
• The Sr. Director will measure success by defining, tracking, and reporting key CRM performance indicators to executive leadership, including customer retention, pipeline health, and user proficiency.
• The Sr. Director will own the platform, acting as the ultimate subject matter expert for the CRM ecosystem, overseeing all implementation, configuration, and governance.
• The Sr. Director will direct projects, counseling project managers leading all major CRM-related projects, including new Salesforce MarketingCloud rollouts, enterprise integrations (ERP, Marketing Automation), and system enhancements.
• The Sr. Director will own data integrity, establishing rigorous data governance policies to ensure the integrity, quality, and compliance of all customer data within the platform.
• The Sr. Director will ensure all CRM strategy and technology strictly adhere to relevant regulatory requirements (e.g., HIPAA, GDPR, GxP, and data privacy) for the pharmaceutical/med device sector.
• The Sr. Director will lead, mentor, and grow a high-performing team of CRM analysts and developers, fostering a culture of technical excellence and collaboration.

Key Responsibilities

• Strategic Leadership & Architecture: In collaboration with our Platform Team and our technical platform architects, define and execute the long-term architectural roadmap for our CRM, ensuring scalability, maintainability, and alignment with industry best practices.
• Technical Team Management: Lead, mentor, and develop a high-performing team of CRM admins, software developers, analysts, and specialists, fostering a culture of continuous improvement, technical excellence, robust software development practices, and regulatory compliance.
• Software Development & Implementation: Oversee the full Software Development Life Cycle (SDLC) for our CRM, including detailed requirements gathering, system design, coding standards, development, rigorous testing, validation, deployment, and post-go-live support.
• System Optimization & Support: Drive continuous improvement and feature enhancement of existing CRM functionalities, identify opportunities for process automation, and advanced data utilization and forecasting. Ensure robust system performance, availability, and audit readiness through proactive monitoring and maintenance.
• Cross-Functional Collaboration: Partner closely with the platform architecture and infrastructure teams, Sales, Sales Operations, Global Support, Manufacturing Operations, Quality Assurance, Process Development, and Regulatory Affairs teams to define CRM requirements, design seamless integrations with other enterprise systems (e.g., ERP, eCommerce), and ensure compliant data flow across the biomanufacturing ecosystem.
• Data Integrity & Reporting: Architect and ensure the accuracy, integrity, traceability, and security of all data within the CRM, critical for regulatory submissions and audit trails. Develop and implement robust reporting, analytics, and data visualization capabilities to support operational decision-making and quality reviews.
• Compliance & Validation: Ensure our CRM solutions comply with relevant regulations (e.g., SOX, HIPAA, GDPR, GxP, and data privacy), and internal quality standards. Oversee and execute comprehensive computer system validation activities specifically tailored for custom software.
• Vendor & Internal Resource Management: Manage relationships with any external software development contractors or technology partners, ensuring effective collaboration, adherence to standards, and delivery of services. Optimize the utilization of internal development resources.
• Budget Management: Develop and manage the CRM budget, optimizing resource allocation for both internal development and external services, and demonstrating ROI for CRM investments.
• Change Management: Lead change management efforts related to CRM development, implementations, and upgrades, ensuring user adoption, effective user training programs, and adherence to change control procedures for custom software releases.

Qualifications

• Masters degree or higher in Business, Marketing, Information Technology, Computer Science, Software Engineering, Electrical Engineering, BioEngineering, Structural Biology, Chemistry, or a related technical field.
• 12+ years of progressive experience in CRM, Commercial Operations, software development and technical leadership, with 5+ years in a leadership/Director-level role managing an enterprise CRM platform.
• Expert-level proficiency in the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, etc.) as a system owner or strategic consultant.
• Proven track record of successfully implementing and/or managing Salesforce within the Life Science/Healthcare industry (Pharma, Biotech, or Med Device).
• Active Salesforce Administrator or Consultant certification (e.g., Sales Cloud Consultant, Platform App Builder).
• Proven leadership experience, with at least 5 years managing and developing a team of software developers and technical professionals.

Preferred Qualifications

• Experience with Veeva CRM or Salesforce Health Cloud.
• Additional Salesforce certifications (e.g., Advanced Administrator).
• Experience integrating Marketing Automation (e.g., Marketing Cloud/Pardot) with Salesforce.
• Experience with specific biopharmaceutical manufacturing processes or modalities (e.g., cell and gene therapy, mAbs, vaccines).
• Familiarity with Industry 4.0 concepts, IoT, and advanced manufacturing technologies in a biotech context.
• Certifications in project management (PMP), Agile methodologies, or relevant software architecture certifications.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices.
• Direct experience participating in regulatory audits (e.g., FDA inspections, SOX) specifically related to custom software and validations.
• Experience with data analytics tools and methodologies for monitoring and quality control in biotech.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

About the role: 

Unison is seeking an independent, self-motivated experienced Salesforce Developer who has a proven capability to design, build and support business systems solutions in Finance, Banking or Mortgage Industries. This position will work with multiple stakeholders to define and deliver efficient, innovative and engaging Salesforce solutions. The ideal candidate is comfortable working in an Agile, Scrum team collaborative culture, and projects a professional solution based approach to business and technical change requests and triage production issues.

This is a hybrid position with the requirement of 3 full days (Tues-Thurs) in our Omaha, NE or San Francisco, CA office.

Responsibilities: 

• Design, implement and deploy Salesforce based cloud application solutions to internal business teams within Unison
• Provide technical design, integration architecture, and solution recommendations
• Troubleshoot and resolve complex technical issues related to Salesforce applications, integrations, and automation.
• Collaborate with cross-functional teams (Admins, Product Owners, Business, QA, and Leadership) to translate business needs into valued positive user experiences.
• Responsible for design, code review, and release management
• Experience with DevOps and CI/CD practices, specifically using Gearset or Jenkins
• Apply best practices and technical business experience to Salesforce solutions, including design trade-offs and communication of design decisions.

About you: 

• Bachelor's Degree in Computer Science, MIS/CIS or equivalent work experience
• 6+ years of Salesforce.com development experience. 
• Salesforce Certified Administrator, Salesforce Certified Platform App Builder and Salesforce Certified Platform Developer II
• Mastery of Salesforce Architecture and implementation involving multiple releases, change management process, and different SF environments (DEV, QA, Prod).
• Fluent in Salesforce Apex ( programming, triggers, batch classes, SOQL and SOSL), Visualforce, and Salesforce Lightning Design System (SLDS)
• Design and implementation of API integrations between Salesforce and external/third party REST/SOAP APIs and AppExchange solutions
• Knowledge of integration design and development best practices Agile, Lean and Scrum, governor limits, code reviews, etc
• Experience designing test plans, performing unit testing, and writing test classes to ensure high value code coverage
• Experience in additional development languages with JavaScript, Java, Ruby, Python, Scala

We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. 

Why join us? 

The Unison team draws on a deep and wide range of talent across several disciplines. Visionaries in investment management, product development, and financial technology are joined by innovative real estate and consumer finance experts creating a unique culture.

Perks of the Unison employee include: competitive salaries, 100% paid medical and dental benefits, generous PTO policy, paid parental leave program, and fantastic downtown SF and Omaha locations, as well as being an integral part of a well-funded market leader with incredible momentum.

About us:
Unison is a San Francisco-based company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through the Unison Agreement, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. For additional information, visit www.unison.com or follow us on Facebook, Instagram, LinkedIn, Twitter and YouTube.

The last few years have been record breaking for Unison. We expanded our offering to 30 states, surpassed the $5B mark in real estate investments and partnered with over 7K customers through our HomeBuyer and HomeOwner programs. This tremendous growth was recognized by the Deloitte Technology Fast500 awards two years in a row as well as being included in the most recent Forbes Fintech50.

Pursuant to California Labor Code § 432.3, the salary range for this position is [$95,000 - $125,000]. This range reflects the base salary that the Company reasonably expects to pay for the role. Actual compensation may vary based on factors such as relevant experience, skills, qualifications, and geographic location. Additional compensation may include bonuses, commissions, equity, or other benefits.

Unison provides equal employment opportunity to all individuals regardless of their race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by state, federal, or local law.